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Top 50 Information Technology Specialist Skills

Below we've compiled a list of the most important skills for a Information Technology Specialist. We ranked the top skills based on the percentage of Information Technology Specialist resumes they appeared on. For example, 15.9% of Information Technology Specialist resumes contained Computer Hardware as a skill. Let's find out what skills a Information Technology Specialist actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Information Technology Specialist

1. Computer Hardware
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high Demand
Here's how Computer Hardware is used in Information Technology Specialist jobs:
  • Maintain inventory and allocation of all computer hardware and software for all computer platforms using the custom inventory management system.
  • Manage ongoing computer hardware and software issues, including dissemination of unclassified and classified information.
  • Diagnose and resolve computer hardware and software problems in response to customer-reported incidents.
  • Update and upgrade computer hardware and software to maximize efficiency and usability.
  • Installed and performed troubleshooting of computer hardware.
  • Replaced and installed defective computer hardware.
  • Recommended computer hardware and software.
  • Coordinate and implement the repair, troubleshooting, and maintenance of computer hardware and software, printers, scanners and projectors.
  • Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
  • Acted as primary contact for computer hardware and software problems, as well as network emergencies.
  • Provide ongoing technical support for staff with regard to computer hardware maintenance and troubleshooting.
  • Provide customer support and assistance in the use of computer hardware and software.
  • Maintain records of equipment and warranties and service records for computer hardware.
  • Assisted with all aspects of computer hardware, software and inventory management.
  • Acted as Tier 1 Help desk Diagnosing & repairing computer hardware/software issues.
  • Install, modify, and repair computer hardware and software.
  • Reconstruct, reconfigure, upgrade and replace computer hardware.
  • Diagnosed & repaired computer hardware / software issues.
  • Diagnose and troubleshoot all computer hardware and software
  • Key Contributions: Installation, configuration, troubleshooting, and maintenance of computer hardware, operating system, and applications.

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250 Computer Hardware Jobs

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2. Technical Support
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high Demand
Here's how Technical Support is used in Information Technology Specialist jobs:
  • Provided technical support and assistance in outpatient clinic and hospital environment.
  • Provided technical support to end users and other system administrators.
  • Provided technical support for Windows 7 and Windows Vista, the installation's network, various applications, and systems.
  • Evaluate access controls in accordance with company policies and provide technical support to users with difficulties with account access.
  • Provided technical support for hardware, software, connectivity, enterprise applications, email and all other break/fix/service requests.
  • Provided training, technical support and guidance to team members in the performance of their Information Security responsibilities.
  • Responded to all client requests for technical support by phone, email and the inter-office chat service.
  • Responded to calls, technical problems, and providing effective technical support to clients.
  • Processed incoming technical support calls via telephone, email, and desk-side support.
  • Provide technical support and training to users in applying hardware and software applications.
  • Evaluated and responded to incoming sales leads and requests for technical support assistance.
  • Performed hardware installation and provides high level customer care and technical support.
  • Managed call flows and responded to technical support needs of users.
  • Delivered on-site IT and AV technical support for 50+ staff.
  • Provide users with technical support for computer problems.
  • Provided technical support to Army RESET assets.
  • Tasked with performing Tier 1 and Tier 2 technical support to customers from numerous projects contracted through IBM.
  • Provided senior technical support to both in-house IT staff and user departments for all applications supported.
  • Provided technical support for end-users by troubleshooting hardware, software and network issues.
  • Provided courteous and accurate technical support to over 600 users.. Documented computer issues accurately into Footprints for tracking purposes.

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2,666 Technical Support Jobs

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3. Network Printers
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high Demand
Here's how Network Printers is used in Information Technology Specialist jobs:
  • Planned/executed yearlong deployment with Manager to upgrade all IBC Windows-based computers & network printers.
  • Serve as primary point of contact for troubleshooting hardware, software (COTS and AIS), and network printers.
  • Performed NetWare administration task, including creating and moving network and email accounts, assigning rights and configuring network printers.
  • Established new user's desktop, email profile, and access to appropriate applications and capturing network printers.
  • Managed the creation and transition of users' accounts/mailboxes and network printers tactical and garrison environments.
  • Imaged laptop/desktop build, SW installation, setup new hire's workstation/peripherals, network printers.
  • Deploy New Hire employee laptops installing all needed software and mapping to network printers.
  • Joined computers to domains, mapped network drives, and connected network printers.
  • Installed hardware and software for PC/workstations and network printers.
  • Installed, tested and troubleshot local and network printers.
  • Installed and configured network printers and print servers.
  • Re-imaged and configured PCs and network printers.
  • Set up network printers for locations.
  • Trouble shooting of Network printers.
  • Provided break/fix support for mixed Dell environment for Gx270 workstations, laptops, network printers, and Lexmark desktop printers.
  • Worked with Active Directory to setup new desktop machines, network printers and proprietary software for end users.
  • Deploy Novell images to laptops and computer labs, as well as maintained network printers.
  • Work included OS reinstalls, network printers, blackberry enterprise server, & drivers.
  • Configured network printers on a Windows 2000, Windows 2003 Active Directory Environment.
  • Configured and setup router 5505 and switches Installed and setup plotter and network printers Installed Voice over Internet Protocol telephone.

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12 Network Printers Jobs

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4. Customer Service
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high Demand
Here's how Customer Service is used in Information Technology Specialist jobs:
  • Received training in customer service and leadership training as well as a certification in micro-computer technology.
  • Provided technical and customer service to customers within the Office of Administrative Services organization.
  • Developed standard operating procedure booklet that enabled technicians to answer customer service questions quickly.
  • Provided technical assistance and customer service related functions to managed care organizations.
  • Provided Customer Service support for computer applications, annual training and procedures.
  • Used excellent customer service skills while training professors on in-class technology operations.
  • Implemented new processes and systems for improving customer service satisfaction.
  • Participated as a member of several process improvement teams where customer service was the focus, i.e.
  • Promoted to train new telephone support staff on frequently asked questions and other customer service issues.
  • Support end-users with IT-related problems in a responsive and service oriented manner and Customer Service.
  • Provide customer service to end users to ensure the organization is successful in all departments.
  • Perform customer service: faxing, filing, phone calls, copying.
  • Enhanced sales and customer service skills through ongoing coaching and training.
  • Received awards for Excellence in Customer Service and Best IT Communicator.
  • Perform customer service duties to ensure common issues are solved.
  • Led the Taiwan RS/6000 customer service support team.
  • Update and process customer tickets in eAutomate and AutoTask programs Skills Used Active Directory Customer Service AutoTask Ticketing Troubleshooting
  • Provide superior customer service to thousands of end users in Bagram and other surrounding base operations.
  • Provided onsite and remote customer service 24 hours per day, seven days per week.
  • Provided customer service in an knowledgeable and cheerful manner.

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1,079 Customer Service Jobs

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5. Procedures
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high Demand
Here's how Procedures is used in Information Technology Specialist jobs:
  • Establish and institute refined policies and procedures pertaining to network administration, utilization and disaster recovery.
  • Experience in Database Backup, Recovery and Disaster Recovery procedures.
  • Reviewed technical documentation and procedures.
  • Trouble-shoot computers, monitors, printers, and scanners, and perform basic problem-isolation procedures to detect and identify problem cause.
  • Assisted with developing complex store procedures, efficient triggers, required functions, creating indexes and indexed views for performance.
  • Captured business requirements and gave strategic and operational input in the formation of policies and procedures for the enterprise.
  • Access documented procedures, tools, and manuals to provide support on company supplied hardware and equipment.
  • Created employee training materials and procedures to teach in-house workers proper software and hardware protocols.
  • Develop, document and revise system design procedures, test procedures, and quality standards.
  • Determined whether to return, deny or pay claims following organizational policies and procedures.
  • Maintained user data standards, HIPAA policies and procedures for the dental command.
  • Assisted with updates to the Department's privacy and security policies and procedures.
  • Aided in the development and implementation of Compliance and IT policies and procedures.
  • Developed, implemented and maintained policies, procedures and associated training plans.
  • Provide standard advice and guidance in IT security policies and procedures.
  • Apply ITIL v3 best practices and adhere to established standard operating procedures
  • Trained 25 new employees in effective diagnostic and repair procedures.
  • Interacted with Clients to determine User Requirements and Developed Test Cases and procedures for Pre-Production and Post-Production User Acceptance Testing.
  • Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction.
  • Review and implement security policies and procedures for user accounts, network and work computers.

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1,595 Procedures Jobs

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6. Active Directory
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high Demand
Here's how Active Directory is used in Information Technology Specialist jobs:
  • Perform Active Directory Services administration and management.
  • Managed Active Directory Users and Computer objects and Share drives; coordinated creation, modification, and deletion of computer accounts.
  • Assisted end-users remotely via log me in rescue, as well as managed new and existing accounts via active directory.
  • Configured Group Policy in Active Directory for all departments, drive mappings and folder access.
  • Performed basic Active Directory tasks; creating new users, unlocking account, resetting passwords.
  • Install and manage security reporting tools used to monitor changes to the Active Directory.
  • Use Active Directory to do administrative actions on user accounts and systems.
  • Used Active Directory to reset passwords and unlock accounts as needed.
  • Run SCCM report of all computers updated in Active Directory.
  • Obtained Active Directory Resource Management (ACES Administrator) privileges.
  • Worked on network problems regarding Active Directory.
  • Worked on Active Directory Domain Controllers.
  • Create user accounts within Active Directory.
  • Manage Active Directory Microsoft Server 2003.
  • Maintain Group Policy in Active Directory.
  • Work with active directory, DNS, DCHP.
  • Assist users on rejoining user computer back on Active Directory when it drop of from USDA domain.
  • Managed over 650 accounts via Active Directory Users & Computers and Microsoft Exchange Administrator.
  • Job Responsibilities: Set up users on Active Directory with Group Policy.
  • Conducted administrative duties as Information Management Officer (IMO) for active directory services and digital shared drive permissions and access.

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914 Active Directory Jobs

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7. Database
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high Demand
Here's how Database is used in Information Technology Specialist jobs:
  • Maintain network connectivity, manage database, and monitor information technology activities.
  • Developed websites to display information stored on local database servers.
  • Maintained and updated tactical service database.
  • Worked on developing the code for the mainframe screen (OP8 and OP9) data extract to the SQL Server database.
  • Administer network, manage shared processing environments, and analyze or design systems, applications and databases, and train end-users.
  • Performed conversion of all previously scanned documents to a new naming format and input into a new relational SQL Database.
  • Established a Release Engineering Library by creating a database for record keeping facilitating ease of use.
  • Update and use an Access database to locate users responsible for individual batch jobs.
  • Programmed databases to keep track of equipment serial codes and projector lamp hours.
  • Performed SQL Tuning on Database at regular intervals in order to maintain efficiency.
  • Developed and maintained a database for known user problems and solutions.
  • Develop database of inventory of IT Equipment.
  • Set up database backup and recovery strategies.
  • Trained consultants to use various databases.
  • Maintain Database for tracking company assets.
  • Assisted with project management, implementation, and maintenance of Inresonance Student Information System, a FileMakerPro database and application system.
  • Repaired and maintained SQL and VBA in database for fuel supply to track and maintain supply needs for Aircrafts.
  • Provide security support for FDIC s Division of Resolutions and Receiverships (DRR) software applications and databases.
  • Created a relational database in access to sort and store students IEPs, Evaluations, and MDT forms.
  • Developed Multiple COBOL programs for communications with a DB2 database to send the data to .Net front end.

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1,532 Database Jobs

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8. Information Technology
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high Demand
Here's how Information Technology is used in Information Technology Specialist jobs:
  • Participate on Technical Evaluation Panels (TEP) to evaluate proposals and make technical information technology recommendations.
  • Apply fundamental concepts, practices, procedures and guidelines in specialized areas of information technology.
  • Perform duties as an Information Technology Specialist for a mid-sized oil distribution company.
  • Research, procured and/or developed information technology solutions for the recreation department.
  • Performed highly skilled technical work and/or lead duties for multiple site locations in the area of information technology.
  • Work in cooperation with an information technology support team to provide technology support to the entire staff.
  • Participated in 120-day ODS Validation division detail, involving Health Information Technology (HIT).
  • Served as the Lead Information Technology Specialist for the Alaska Region Vessel Monitoring System.
  • Worked on DD21 Gold Program on Information Technology, Combat Systems and C4ISR Teams.
  • Plan, initiate, and manage information technology (IT) projects.
  • Assist in the updating of the local Information Technology SOPS.
  • Served as the lead information technology person for the firm.
  • Managed E-Government and information technology process for the HHS OCIO.
  • Provided technical services in cost estimating, technical specifications, and benchmarking for Management Information Technology Department.
  • Developed presentation and public speaking skills Presented good Information Technology knowledge by achieving high test scores.
  • Researched and developed information technology strategy for Syntek.
  • Manage and provide Information Technology Master Plan (ITMPs) purchases for all software and hardware requests under the Infrastructure Division.
  • Experience in Thin Client Technology 25B Military MOS, Information Technology Instructor
  • Implement Information Technology processes to improve the workflow.
  • Full time Multi-function technician responsible for all facets of Information Technology.

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3,426 Information Technology Jobs

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9. Remote Access
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high Demand
Here's how Remote Access is used in Information Technology Specialist jobs:
  • Install / Configure / Maintains the banks Data communication equipment such as Modems, Multiplexers and Routers for branches remote access.
  • Configure accounts for new employees, build mail profiles, set up user for remote access (if required).
  • Redesigned the processes for account administration, communication and remote access approval and issuance of SecurID cards and fobs.
  • Set up Remote Access Created VPNS, Networked PC desktops, laptops printers and various monitors.
  • Provide IT support via, face to face, email, phone and remote access.
  • Managed all file servers, email servers, financial systems, and remote access servers.
  • Provided training on proprietary remote access and remote node software to agency staff.
  • Configured the digital mirror to the client's network to allow remote access.
  • Answer calls and resolve issues over the phone and via remote access.
  • Created VPN connectivity for secure remote access for satellite office.
  • Installed and configured Remote Access and VPN connections.
  • Implemented two factor authentication for remote access VPN.
  • Set up VPN remote access.
  • Supplied software troubleshooting on Windows 98, XP, and Windows ME with remote access and in person contact.
  • Manage mobile device requests (BlackBerry, aircards, cell phones, remote access tokens.)
  • Implemented & Administered Remote access for all offices Worldwide including all VPN/dialup Hardware & Software.
  • Project lead for local rollout of Microsoft Outlook, Microsoft Remote Access Server software.
  • Set up and support users that use Citrix remote access.
  • Used Tivoli as a remote access tool on client computers.
  • contract via Advantage Professionals/Consilium1) IT Help Desk, Remote Access Solutions, PC Memory Upgrades, Software Installs.

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62 Remote Access Jobs

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10. Troubleshoot
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high Demand
Here's how Troubleshoot is used in Information Technology Specialist jobs:
  • Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company efficiency.
  • Supervised a watch team consisting of over 60 personnel in researching, troubleshooting and resolving complex problems independently.
  • Organized and orchestrated site surveys for new and existing data drops, troubleshooting, fixes, and coordination.
  • Provided web development and day to day troubleshooting workstations, servers, networking and phone systems.
  • Performed help desk duties of troubleshooting user s computer issues in a polite and effective manner.
  • Trained junior members of IT team regarding network security and troubleshooting of data circuits.
  • Led U.S. Marines on major fiber project that included instruction and troubleshooting.
  • Assist guests in troubleshooting and connecting to AT&T WiFi services.
  • Required to troubleshoot software and hardware in the Dell servers.
  • Experience in supporting and troubleshooting enterprise software and hardware.
  • Network troubleshooting for clients remotely and on site.
  • Troubleshooted laser printers, faxes, scanners.
  • Monitored and troubleshooted IP Cisco phone system.
  • Conducted trainings on deployment process, developed community knowledge base for identifying and troubleshooting common issues.
  • Network services troubleshooting and workstation connectivity, including wireless Printer configuration and support for workstations.
  • Test third party networking software to improve the Information Technology Department troubleshooting workflow.
  • Reset passwords remote based along with basic troubleshooting.Help set up e-contacting and lenders to submit credit apps.
  • Programmed and staged computers Fixed computer issues/IT troubleshooting Gained valuable communications experience
  • Fort Chaffee - Fort Smith, AR General Purpose Responsible for maintaining, processing and troubleshooting military computer systems/operations.
  • Performed troubleshooting, debugging and reengineered code in Python, Javacript and others on LAMP stacks.

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1,117 Troubleshoot Jobs

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11. Windows XP
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high Demand
Here's how Windows XP is used in Information Technology Specialist jobs:
  • Support and deployment of multiple operating system environments including Microsoft Windows XP Professional, Windows Vista and Window 7 Enterprise.
  • Maintain and support in Windows 2003 server and Microsoft Exchange server 2007 based on Windows XP.
  • Upgraded Windows XP to Windows 7 reducing number of calls to Desktop support by 40%.
  • Trained users during the migration from dumb terminals to machines with Windows XP.
  • Performed migration of windows 2000 Professional to Windows XP Professional for 3500 users.
  • Imaged Desktop and Thin Client computers from Windows XP to Windows 7.
  • Supported Windows 2000 and Windows XP on desktop and laptop computers.
  • Supported Windows XP and Windows 7 operating systems and configurations.
  • Set up Windows XP virtual machines using Virtual Box.
  • Experience with Windows XP, Vista and Windows 7.
  • Build Core Windows XP images.
  • Install and configure Windows 2000 server, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10.
  • Experience with MS Office, MS Outlook, Windows 2000, Windows XP, Windows Server 2003.
  • Image consists of Windows XP SP3 and Office 2007.
  • Upgraded all systems from MS Win 2000 to Windows XP Upgraded all systems from MS Office 2000 to Microsoft Office 2007.
  • Configured shared resources, installed computers Laptops/Desktops with Symantec anti-virus, drivers, Windows XP Pro/2000, MS Office.
  • Supported and provided support in Windows XP, Windows professional, Outlook 2003, COTs, etc.
  • Managed virtualization environments using Windows Virtual PC and Windows XP Mode.
  • Remoted into up to ten Windows 7 machines, simultaneously, using Remotely Anywhere and sometimes Windows XP machines using RAdmin.
  • Configured all PC and Laptop with windows xp, Windows Vista, Windows 7 Configured cell phone.

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36 Windows XP Jobs

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12. Setup
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high Demand
Here's how Setup is used in Information Technology Specialist jobs:
  • Provided maintenance, installation and configuration of network and workstation setup.
  • Improved system monitoring through setup and optimization of network alerts.
  • Contacted customers with regard to setting up a partnership pertaining to EDI from obtaining all information to initiating the setup.
  • End user support for setup and swap out of computers, includes software builds and the validated user data transfer.
  • Traveled to all conferences for IT setup and support to employees, clients, and exhibitors.
  • Work on the development and management of the implementation, up gradation and system setups.
  • Assisted with the setup of new locations including phone and data service.
  • Project implementation: MS Exchange DR solution, AV/VC setup and SCCM.
  • Install and setup of firewalls and configuration of ports.
  • Maintained RFID secure printing setup and operations.
  • Install and setup network printer stations.
  • Helped with the setup an I.P.
  • Traveled to remote locations to setup temporary workstations/printers/Server/network for conventions.
  • Install, configure, maintain and support for a LAN network setup with the help of Switches & Router.
  • Implemented, setup, and support of over 200 Motorola MC9090 and Motorola AP-5131 8.
  • Support and help in analysis of system setups, performing tunings and resolving solutions.
  • Delivered hardware and managed a team of technicians to setup and configure.
  • Utilized the Blackberry Enterprise Software to setup or repaired Blackberry phones.
  • Ensured that computer equipment was travel ready by having IAVA Scans ran and air cards setup.
  • Followed ITIL standard setup robust 24*7 Varian IT Service-Now system with Mphasis.

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423 Setup Jobs

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13. Laptops
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high Demand
Here's how Laptops is used in Information Technology Specialist jobs:
  • Maintained audiovisual equipment, including overhead projectors, laptops and video conferencing equipment.
  • Installed and configured PC's, laptops, tablets, printers, scanners, networks, firewalls and switches etc.
  • Diagnose and resolve network connection issues such as network drop or DNS not resolved on client computers and laptops.
  • Total care support for 30 employees (data, VOIP, and email server; laptops /mobile devices).
  • Performed system installation of new Desktops, Laptops, Printers/Faxes, Plotters, Routers, Switches, and Servers.
  • Install and configure computer workstations, monitors, laptops, printers, scanners; Install and configure software packages.
  • Installed servers, storage arrays, workstations, laptops, printers, and various scientific instrumentation.
  • Performed fault diagnosis, hardware upgrades and replacement for workstations / desktops / laptops.
  • Installed and ran operating systems on laptops, computers, servers, and networks.
  • Set up, tested and configured networks, desktops, laptops and printers.
  • Prepared laptops with necessary software and security for use outside of the agency.
  • Imaged and deployed clean laptops with Windows 7 and XP using Daemon Tools.
  • Replaced all leased laptops & desktop system with new replacement system.
  • Supported 60 users workstations, laptops and printers.
  • Installed medical patient software onto employee's Laptops.
  • Set up laptops and desktops.
  • Prepared, tested, and implemented over 300 network desktops, laptops and printers within the UDF network 5.
  • Prepared laptops PDS for Expungement Summit '08.
  • Reimaged workstations and laptop using Norton 7.5 to quickly identify and load pre-set images onto user workstations and laptops.
  • Implemented backups to over 300 desktop and laptops using Symantec Ghost 6.

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390 Laptops Jobs

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14. SQL
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high Demand
Here's how SQL is used in Information Technology Specialist jobs:
  • Processed administrative database actions using Putty and SQL.
  • Assist in administering multiple DBMS software designs such as Oracle, SQL and MS-ACCES in support of any required function.
  • Programmed web-based applications using PHP and MySQL to include a Purchase Order, Vacation Tracking and Safety Management programs.
  • Developed real-time reports for Assistant and Access-IT SQL Databases for use with gate logs, contractor and evacuation reports.
  • Utilized SQL Server and MS Excel to perform the end of the month reporting for financial and sales information.
  • Developed proprietary forms and SQL and Crystal 9 reports for use by Management and Help Desk staff.
  • Created and monitored SQL database to be read by custom Java Program (HAD).
  • Created Store Procedures, functions, triggers in T-SQL with database SQL server 2008.
  • Accelerated move to new platform by making necessary data transformations through complex SQL queries.
  • Learned SQL Server with no previous database experience, successfully utilizing new skills.
  • Collected and interpreted SQL data, for consumption in front-end development.
  • Calculated SEC Fees, Commissions and Trade totals using VBA/SQL.
  • Maintained the MySQL database for the company web application.
  • Used SqlBulkCopy to perform efficient data transfer.
  • Maintain and update Microsoft SQL server.
  • Experience in developing websites using PHP/MySQL.
  • Executed T-SQL scripts against Query analyzer.
  • Maintained data integrity and system backups including eIBS and DIBS applications, SQL database for DIBS and Branch servers.
  • Create and Maintain Web Pages Run SQL Server Backups daily and monitor the automated backups for successful execution.
  • Developed using VB.Net and SQL Server.

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1,332 SQL Jobs

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15. Internet
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average Demand
Here's how Internet is used in Information Technology Specialist jobs:
  • Used intensive knowledge of internet protocols, communication protocols, data and network security monitoring tools.
  • Developed and implemented complex Internet and Intranet applications on multiple platforms.
  • Communicated with internet providers and web providers.
  • Directed communications network of non-secure (NIPR) and secure internet connections (SIPR), 350+ VOIP Internet phone connections.
  • Update documents such as training manual, contact list, and TSCA-related internet sites to ensure that all information is current.
  • Maintained all company phone and internet accounts, working closely with Accounting; ordered services for stores existing and new.
  • Implemented programs in the campus community dealing with the importance of internet technology on a monthly basis.
  • Performed technical administration of the internet hosts and services, network systems and administrative servers.
  • Provide training to clients in the use of system and applications as related to Internet.
  • Assist customers with Internet service related issues as hardware, software, and connectivity.
  • Trained end users in IT security, passwords, Internet, laptops.
  • Maintained network connectivity, internet access, email, etc.
  • Configure software to connect to Internet application servers.
  • Solved familiar and unfamiliar software issues through trouble shooting and critically thinking Expert in Internet speed issues only software related.
  • Creatied and ran Internet sales site including updating pricing and information on products, order fulfillment and conflict resolution.
  • Promoted/transitioned to: Web Developer: Developed company's first intranet, followed by first Internet website.
  • Completed major upgrade and testing for IBM Internet development prior to rollout.
  • Learned to maintain Comdial DXP phone system through internet research and manuals to avoid costly service calls from Comdial vendor.
  • Install and support LANs, WANs, network segments, Internet, and intranet systems.
  • Position: Intelligence and Communications (IT/SG) Computer Tech Communicating messages to other facilities Setting up internet in small compartments

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81 Internet Jobs

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16. Lan
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average Demand
Here's how Lan is used in Information Technology Specialist jobs:
  • Designed strategic plan for component development practices to support future projects.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Developed and maintained a comprehensive plan for system disaster recovery, maintenance, and quality control of processing and outputs.
  • Participated in overall planning, proposing, and/or designing the segments of large or more complex programs.
  • Utilized Call Manager to ensure communicability between different locations, both in local LAN and WAN.
  • Trained in the application of appropriations, planning, programming, executing, and budgeting.
  • Participate in the development of plans, policies, guidance, procedures, and standards.
  • Plan and carry out assignments in one or more of the following specialty areas.
  • Planned, deployed, configured, maintained and monitored organization's network.
  • Received instruction in planning, programming, budgeting, and execution.
  • Participate in the organization's IT capital planning process and security.
  • Created test plans and test specifications for BPC business automation.
  • Execute Government approved security policies, plans, and procedures.
  • Planned, designed and implemented a $35,000 network overhaul.
  • Installed configured and maintained LAN/WAN network and endpoint devices.
  • Plan, program and manage resources.
  • Set up and maintained small scale LAN: Both in the field and out of it.
  • Developed and executed a multi-echelon Life Cycle Program replacement plan.
  • Maintain permanent fleet cryptologic and carry-on direct support systems required in special land, sea surface and subsurface operations.
  • Installed, configured, and monitored LANs, WANs, hardware, and software.

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1,237 Lan Jobs

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17. Security Procedures
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average Demand
Here's how Security Procedures is used in Information Technology Specialist jobs:
  • Served as the Information Assurance Manager Responsible for the implementing security procedures, software safeguards, and Hardware/Software capabilities.
  • Practice physical and operational security procedures to protect classified equipment and information / report and investigate security violations.
  • Reviewed violations of computer security procedures and discuss procedures with violators to ensure violations are not repeated.
  • Planned developed and implemented standard operating procedures and periodically tested security procedures to make ensure viability.
  • Developed and updated security procedures, security system drawings and related documentation.
  • Trained and periodically brief existing and new users on appropriate security procedures.
  • Reported security incidents and executed corrective security procedures for (LAN).
  • Gathered and filed information pertaining to telecommunications security procedures.
  • Assisted with documenting and implementing data security procedures.
  • Implemented security procedures and tools.
  • Configure workstations to client's specifications create user accounts, email and ensure network security procedures are followed.
  • Maintain user access controls (physical, personnel, software and information security) using applicable security procedures.
  • Developed and implemented security procedures and protocols governing work operations per Army Regulation (AR) 25-2.
  • Insured all security procedures related to the release of public information on the Internet were strictly enforced.
  • Perform routine security procedures: create/disable user accounts, reset passwords and assign net share rights.
  • Configured, tested, and reported on applicable information system security procedures, settings and progress.
  • Ensured security procedures were in place for recovery from loss or destruction of data.
  • Make sure that all security procedures and protocols are followed.
  • Project liaison between the IT Department and Corporate Security to implement new security procedures.
  • Develop, implement and document security procedures regarding the linux/unix environment.

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18. Assurance
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average Demand
Here's how Assurance is used in Information Technology Specialist jobs:
  • Maintain the confidentiality, integrity, and availability of automated data processing operations through performance of IT security information assurance.
  • Offered subject matter expert on Information Assurance and security requirements and information systems security engineering supported by the 5.8 competency.
  • Draft program operation manuals and technical program requirement documents in information Assurance and Communication security (COMSEC).
  • Elicit requirements for the development and implementation of customer requests ensuring compliance with T-Mobile quality assurance standards.
  • Conducted information security functions for contiguous groups of computers as an Information Assurance Manager.
  • Resolved customer computer-related issues while listening in on live calls for quality assurance.
  • Developed procedures for quality assurance testing and provided customer service support.
  • Assisted with applying information security/information assurance policy, principles and practices.
  • Managed and audited quality assurance applications.
  • Served as Information Assurance Security Officer.
  • Provide assistance to GA users with any issues relating to email, desktop applications, hardware support, and information assurance.
  • Monitor our Systems Development Quality Assurance Action Item Log and delegate Items of concern to individuals for a corrective action.
  • Review studies and analyze final products thoroughly in order to fulfill the Quality Assurance and Quality Control requirements.
  • Performed analyst and information assurance functions and constructed, edited, and tested computer system programs.
  • Applied Information Assurance Vulnerability Alert (IAVA) patches to all systems pending quarantine and quarantined.
  • Collect detailed technical information from Network Engineers, System Engineers, and Information Assurance Officers.
  • Coordinate delivery of development (beta) and production releases that meet quality assurance standards.
  • Performed analyses of data quality assurances and/or improvements using SAS and Oracle SQL.
  • Conducted Information Assurance Training to new users to comply with 3d FSSG compliance.
  • Maintained and enforced Department of Defense Information Assurance standards for over 200 users on secure and unsecure enterprise networks.

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678 Assurance Jobs

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19. User Accounts
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average Demand
Here's how User Accounts is used in Information Technology Specialist jobs:
  • Audited groups and user accounts for unauthorized access and or heightened privilege escalation.
  • Created user accounts and setup necessary user workstation application software.
  • Configured user accounts, regulated and monitored network access to ensure the confidentiality and secured access of files and network resources.
  • Manage inventory control for all computer hardware/software, as well as documentation detailing IP addresses, user accounts and passwords.
  • Manage Exchange Online services, perform troubleshooting, tracing, deploy mail enabled user accounts, and exchange resources.
  • Contributed to the creation of over 800 user accounts, and the imaging of over 500 computers annually.
  • Grant, modify or revoke privileges to user accounts based on their roles and status with the organization.
  • Provide customer services such as creating user accounts, workstations, and system troubleshooting.
  • Manage user accounts, equipment and software provisioning for Ring Central VoIP solution.
  • Activated AD user accounts for clients and visitors interested in new services.
  • Manage user accounts, printers, and updates on AS/400 business system.
  • Generate and maintain user accounts and groups in the Bank Network Domains.
  • Use Active Directory to create, modify and delete user accounts.
  • Maintain AD/Exchange user accounts, creating groups/assign permissions, implementing policies.
  • Used Active Directory to reset passwords, activate user accounts.
  • Set up and configured user accounts in Blackberry Enterprise Server.
  • Managed & created user accounts with Active Directory.
  • Managed User accounts using Active Directory.
  • Administered Newmark accounts such as user or group mailbox, email, user accounts, group accounts, and VPN accounts.
  • Installed / configured VOIP phones, including Moves/Changes/Delete (MACs) for phone accounts and user accounts.

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639 User Accounts Jobs

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20. VPN
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average Demand
Here's how VPN is used in Information Technology Specialist jobs:
  • Support Cisco AnyConnect VPN technology, for mobile users through the use of RSA soft tokens and administrative consoles.
  • Maintain network servers such as file servers, VPN gateways, firewall appliances, and intrusion detection systems.
  • Provided support for staff that would need to use Cisco VPN to connect to the company network.
  • Manage Barracuda Firewall appliance, update firmware, subscriptions, rules, and VPN accounts.
  • Assisted customers that were teleworking, using VPN in order connect to the network.
  • Set up Juno Pulse VPN for user to access the USDA office when teleworking.
  • Ensured continuous network connectivity for internal users, VPN users, and clients.
  • Imaged & Configured Outlook, VPN Client, wireless for laptops and desktops.
  • Support in public wireless system and private Access Point by using Cisco VPN.
  • Utilized secure ID software to manage security tokens for remote VPN users.
  • Administered RAS and Token access for VPN, provide overall servers/laptops troubleshooting.
  • Configured VPN over 3 remote sites, server and remote clients.
  • Adapted to new improved processes, new VPN creation process.
  • Used Tortoise VPN to control source code.
  • Provide advanced level support to Enterprise Remote Access customers working from home and on campus using VPN, RDP and VMware.
  • Manage and maintain QuickBooks Databases Troubleshoot remote connectivity issues for field/mobile employees using Check Point VPN.
  • Assist remote users connecting to the network via VPN or Citrix.
  • Managed and configured Linksys VPN routers, Switches.
  • Managed Cisco ASA 5000 Series upgrade, VPN and VLan switches, and multi network design.
  • Install and configured secured environments, VPN Internet connectivity of virtualized server environment and clients using VMware ESXI and VSphere.

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249 VPN Jobs

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21. Helpdesk
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average Demand
Here's how Helpdesk is used in Information Technology Specialist jobs:
  • Trained on-site staff on change management process and Remedy HelpDesk ticketing systems.
  • Streamlined Helpdesk support services, reduced end-user problem ticket volume and eliminated 10,000 hard copy forms annually
  • Administrated product delivery of McAfee Helpdesk software application to help desk and field support agents.
  • Resolved technical issues and assisted users through helpdesk email, text messages or phone calls.
  • Represented the helpdesk at Change Control meetings to keep the department informed of upcoming changes.
  • Assisted end-users with varying issues associated with systems via helpdesk and physical visits.
  • Provided helpdesk support in person and via remote desktop to staff and students.
  • Provided helpdesk support and resolved problems to the end user's satisfaction.
  • Manage helpdesk tickets, close on an average of 60-70 tickets monthly.
  • Issue tracking via the use of Manage engine helpdesk ticketing system.
  • Used LanDesk Remote to troubleshoot and resolve calls to helpdesk.
  • Tracked and managed calls and trouble tickets via McAfee Helpdesk.
  • Provide helpdesk support for 500 internal users at 2 locations.
  • Managed helpdesk incident using Magic (BMC software)
  • Implemented helpdesk ticket solution for issue tracking and resolution to decrease resolution time and improve current policies and procedures.
  • Led the design and development and implementation of an IT Department SharePoint site, Helpdesk Page and team sites.
  • Increased system availability by single-handedly resolving more than 120 helpdesk trouble tickets during a one month training.
  • Supported the Tribal operations including the casino Provided Level 1 tech support for helpdesk
  • Fielded Helpdesk calls from local and corporate users Maintained integrity of computer systems Troubleshoot helpdesk calls
  • Managed process and systemized problem ticket analysis controlling the workflow, maximizing helpdesk efficiency with out involving other workgroups (i.e.

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646 Helpdesk Jobs

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22. Voip
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average Demand
Here's how Voip is used in Information Technology Specialist jobs:
  • Coordinated with multiple departments on various telecommunication/VOIP order related projects, and assisted other teams as needed to reduce order backlogs.
  • Assisted with companies transition to a full cloud based VOIP phone service from an outdated Samsung Small Business Communication copper solution.
  • Installed, configured, and maintained server for use with open source Asterisk PBX software to enable VoIP telephony.
  • Documented the Network layout for the building to include server rooms, network closets and VOIP.
  • Install, configure and support VoIP WAN and LAN Connections for remote access and centralized management.
  • Provide support in setting up audio (VoIP) and visual technology for conferences and meetings.
  • Experience includes network IP addressing and implementing VoIP SIP trunks between networked voice systems.
  • Managed and maintained the VoIP system which reached 99.99% SLA every year.
  • Provide technical support to employees; first point of contact for VOIP issues.
  • Installed and administered Open Source VoIP PBX (Asterisk).
  • Installed and configured phones including VoIP phones.
  • Manage VOIP users and phone extensions.
  • Spearheaded the roll-out of VoIP hardware.
  • Moved the PSTN PBX to AVAYA VoIP system.
  • Supported the Wan communications system of five T1 lines and VoIP phone systems.
  • Configured and troubleshot DHHQs NIPRNET, wireless network, and VOIP network.
  • Designed and implemented the VoIP structure for Varian medical systems.
  • Perform move, add, and change orders for VOIP and Avaya Systems.
  • Reinforced and supported 1,275+ users for Avaya CM 6 VoIP phones, moves, adds, voicemails, and training.
  • Used Norton Ghost to reimage lab PC's Installed and maintained VOIP telephones via CISCO client

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325 Voip Jobs

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23. OS
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average Demand
Here's how OS is used in Information Technology Specialist jobs:
  • Provided additional remote migration support for Sales department in branch offices located in geographically diverse areas across the Northeast.
  • Renegotiated Microsoft Enterprise License Agreement to attain major cost savings.
  • Installed and configured Microsoft Office applications for end-users.
  • Diagnosed component failures, component removal, installation, Software, OS, and hardware upgrades (consultation and installation).
  • Assessed client's profiles and aligned them with the best possible products and services to meet their needs.
  • Worked closely with team members to meet or exceed all operational and mission essential service requirements.
  • Assisted in the encryption and Operating System (OS) migration of over 1200 systems.
  • Identified customer needs for parts or labor for home computers, and provided quoted costs.
  • Created cases and claims for damaged, lost or displaced packages.
  • Performed diagnostics to repair, maintain, test systems and equipment.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Maintained records for tax purposes on accounts for small business.
  • Maintain and update Microsoft Exchange Server 2003.
  • Reduced inefficiency by analyzing customer support processes and implemented improvements to increase online closure and decrease call volume rates.
  • Provide on-going support across the business including providing training and supporting documentation for system users.
  • Point of escalation for advanced support issues, when all possible solutions have been exhausted.
  • Hosted daily meetings with team to discuss new releases and escalated issues.
  • Offer suggestions for possible upgrades and changes within the IT department.
  • Worked with OSPF routing protocol 2.
  • Monitored and troubleshot the network connectivity of 24 remote sites, working closely with the DOIMs.

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1,776 OS Jobs

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24. Tcp/Ip
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average Demand
Here's how Tcp/Ip is used in Information Technology Specialist jobs:
  • Provided troubleshooting for software systems and system hardware in areas such as IP conflicts and TCP/IP routing.
  • Plan and execute office reorganizations experienced with Windows XP-2000, NT, DHCP, DNS, TCP/IP.
  • Installed and configured IBM desktop and T series laptops, printers, peripherals and Configured TCP/IP.
  • Performed installations of TCP/IP and protocols and troubleshoots TCP/IP problems as they relate to the Internet.
  • Skilled in administering LAN and WAN applications including, TCP/IP, Ethernet, and ISDN.
  • Advanced support using Norton, GHOST, Networking TCP/IP, DNS and Active Directory.
  • Utilized both DHCP and Static TCP/IP configuration settings on printers and computers throughout network.
  • Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols.
  • Ensured client connectivity on intranet and to the internet, including TCP/IP troubleshooting.
  • Configured TCP/IP, WINS and DNS on the Domain Controllers and Servers.
  • Implemented and managed IP Addressing; configured TCP/IP addressing on a server.
  • Configured and administered DHCP, DNS, and TCP/IP network support.
  • Work extensively with TCP/IP to provide LAN/WAN connectivity.
  • Installed configured TCP/IP, SMTP.
  • Connected computers on Windows XP, 7 platform using networking protocols such as TCP/IP, DHCP, and DNS.
  • Coded in C++ using MS Visual C++ for TCP/IP sockets-based middleware connecting Windows NT with an AS/400.
  • Configured workstations for NWLink, IPX/SPX, NetBEUI and TCP/IP network access.
  • Coordinate VLANs, cross-connect configurations, DHCP, TCP/IP settings with networking.
  • Assist in TCP/IP network configurations of computing equipment (e.g.
  • Maintained, Updated & Backed Up Servers/ Databases Exchange Back- Up Setting up TCP/IP Ports

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25. Sharepoint
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average Demand
Here's how Sharepoint is used in Information Technology Specialist jobs:
  • Participate in the bureau-wide web re-engineering effort, creating SharePoint websites, and enhancing site functionality and usability.
  • Maintained required documentation and artifacts for assigned project within shared folders and SharePoint 2010.
  • Participate on the SharePoint team supporting corporate departments, providing unique collaborative solutions.
  • Manage SharePoint Online sites, services and permissions; update site templates and deploy and configure new client sites.
  • Create forms for SharePoint applications using Microsoft InfoPath and work in SharePoint Designer to modify SharePoint pages.
  • Track project tasks deadlines and milestones utilizing Project, SharePoint and third party support tools.
  • Utilized SQL Server 2005, SharePoint 2007 & 2003 and Windows Server 2003 technologies.
  • Designed InfoPath forms mapped to SharePoint 2013 lists and libraries to collect information.
  • Migrated three SharePoint installations from 2007 to 2010 version.
  • Assisted users with SharePoint issues.
  • Created several SharePoint Designer workflows that process information submitted through forms.
  • Performed regular maintenance and updates on multiple SharePoint servers.
  • Implement and adhere to best practices for the configuration, administration, and troubleshooting all components of the SharePoint architecture using Dameware
  • Deploy and maintain new SharePoint document libraries, calendars, tasks, timelines Excel services and Web part enabled sites.
  • Assist staff with technical expertise, support, administration, and maintenance of CRM/TMT/SQL/Sharepoint related software and servers.
  • Created multiple SharePoint sites and web pages for surveys, feedback, and web site auditing process.
  • Formulated and implemented business continuity plans for SQL and SharePoint, with emphasis on zero downtime.
  • Utilized SharePoint 2010 metadata and folders together to make content findable and manageable.
  • Resolve technical issues that are submitted in SharePoint IT Help Desk.
  • Prepared status reports for management Utilized SharePoint to maintain version control of SOPs, design documents, and user manuals.

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117 Sharepoint Jobs

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26. System Administration
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average Demand
Here's how System Administration is used in Information Technology Specialist jobs:
  • Performed software installation and configuration, general operating system and system administration in multiple development environments across approximately forty servers.
  • Perform computer system administration/customer support tasks to include troubleshooting, installation and management of all IT systems and software.
  • Perform a variety of system administration tasks to include account administration, system maintenance, and tape backup/recovery.
  • Provided system administration including Exchange Console management for user creation, assignment of rights/roles, and user management.
  • Provide system administration and ensured high level of reliability and stability along integrated systems.
  • Developed applicable standards and policies for system administration and conduct audits to ensure compliance
  • Perform system administration, configuring and maintaining user profiles within Active Directory.
  • Perform system administration functions for the tactical Data Management Systems.
  • Conducted System Administration duties using Microsoft Active Directory, batch file scripting, and hands-on support of desktop and server hardware.
  • Respond to user request for help, System administration duties and coordinates all service calls required by customer.
  • Provided System Administration Support and Desktop Management over the main corporate office and all nationwide Dental Implant centers.
  • Perform various facets of system administration and support activities, including configurations, installations, and updates.
  • Solve technical support requests from my local office as well as remote account and system administration needs.
  • Performed system administration for home, small & medium business network supporting over 20 clients.
  • Perform system administration tasks for over 100 users on Windows XP / Windows 7 machines.
  • Research and recommend innovative and where possible, automated approaches for system administration tasks.
  • Perform system administration functions for the tactical DMS.
  • Provided operational system administration support for LINUX, SuSE and Windows based systems in a high availability, [ ] environment.
  • Perform system administration tasks for all iSeries users in addition to supporting ERP applications of SOLARSOFT.
  • Assist with General System Administration Troubleshooting, managing users, data, etc.

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1,555 System Administration Jobs

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27. Vmware
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average Demand
Here's how Vmware is used in Information Technology Specialist jobs:
  • Consolidated and standardized VMWARE servers.
  • Leveraged VMware ESX to create and manage virtual environments for server consolidation and disaster recovery planning.
  • Maintain VMware Site Recovery Manager instances and implement disaster recovery testing.
  • Designed, piloted and deployed VMware virtual and physically clustered Window Server 2008 File and SQL 2005 environment.
  • Created development environments in VMWare utilizing clustered highly-available ESX servers on a SL230 blade platform.
  • Create and run PowerCLI scripts to manage/automate tasks related to VMware and O/S platforms.
  • Maintained VMware environment; utilized VEEAM for backups, managed and maintained virtual servers.
  • Respond to incidents, service and change requests for VMware environment.
  • Initial exposure with Hyper-V and VMware, built lab environments.
  • Configure and deploy VMware hosts, guests, Linux and AIX LPAR on IBM Power 5, 6 and 7 systems.
  • Installed and designed entire infrastructures for VMware 3.5, 4.0, 4.1, and 5.0.
  • Experienced with Cisco any connect, Cisco Call Manager Administration, RSA, SecurID, Dameware, and VMware.
  • Attended Virtual Infrastructure 3 - Install and Configure, VMware Deploy Secure Analyze, VMworld 2008 and 2011.
  • Managed series of virtual infrastructure upgrades from VMWare ESX 2.x to VI3, vSphere 4 and 5.
  • Implemented VMWare Virtual Infrastructure and led the successful expansion of ~8000 VMs and ~500 ESX hosts.
  • Deployed and reconfigured physical and virtualized servers with VMware for *nix and Windows systems.
  • Managed VM's using VMware Virtual Center * Created and managing VMware Clusters.
  • Support VMware management through ESXi, Cisco Nexus switching and Exagrid DataStore.
  • Complete Varian IT server virtualization with VMWare.
  • Set up and support of VMs using VMWare vSphere 5.5, ESXi.

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636 Vmware Jobs

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28. Linux
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average Demand
Here's how Linux is used in Information Technology Specialist jobs:
  • Developed and configured TCP/IP Linux Network to increase hospital wide productivity.
  • Supported UnixLinux ticket vending machines for centralized revenue reporting.
  • Function as the Information Assurance Officer (IAO), processing 2875 account requests for the CDAE UNIX and Linux environments.
  • Work with the operating systems such as all kind of Windows, UNIX, Linux and Mac.
  • Provide a high level of customer support for Linux workstations and servers in an enterprise environment.
  • Manage and implement computer servers running Windows Server 2012 and Linux Red Hat.
  • Install, configure and troubleshoot Apache web servers on Linux operating systems.
  • Delivered consistent and reliable UNIX (AIX, Linux) environment support.
  • Installed, maintained and troubleshot various Microsoft / Linux operating systems.
  • Operated Linux servers and programs for diagnostic checks on servers.
  • Maintain Microsoft & Red Hat LINUX 3 operating systems.
  • Migrated legacy DHCP network system from Linux to Windows.
  • Certified Windows and Linux, Systems & Servers.
  • Provide Tier 2 operational support to WebFarm systems on Windows, Linux, Solaris and HPUX platforms.
  • Configure Linux kernel firewalls such as iptables to provide network security to per USGS standards.
  • Install, configure, and troubleshoot LDAP and Kerberos for user account Linux authentication.
  • Install, configure, and maintain SELinux for safeguarding of Linux servers and workstations.
  • Implement Linux test environment for all incoming and outgoing data storages.
  • Co-managed a zLinux POC involving fiber and FICON storage attached arrays.
  • Provided UNIX / Linux support at the Los Angeles e-Business Hosting Center (e-BHC).

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1,203 Linux Jobs

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29. PC
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average Demand
Here's how PC is used in Information Technology Specialist jobs:
  • Performed analysis diagnosis and resolution of complex PC problems for a variety of end users and recommended and implemented corrective solutions.
  • Worked very closely with Dell contractors and other contracted vendors to repair PCs and restore them to their full functionality.
  • Managed and performed PC tech refresh o Compiled and analyzed user data to present to key stakeholders.
  • Analyze and resolve problems associated with PC hardware, operating systems, & application software.
  • Installed and Configured Windows 2000\2003\XP, PC and Server Install, Repair, and Troubleshooting.
  • Managed PC setup and deployment for new employees using standard hardware, images and software.
  • Used web monitoring services to identify systemic failures across the AV and PC environment.
  • Provided PC and Client/Server tech support for small to medium sized businesses.
  • Repaired, installed, or replaced hardware components inside desktop PC's.
  • Configured a DMZ for PCI compliance.
  • Repaired PC and AV hardware.
  • Leverage network resources, as IPC Solutions, SAPortal and ESET Endpoint to assist users with their respective needs.
  • Installed and maintained DVR Security systems for three local mini-marts with remote smartphone and PC access.
  • Ordered PCs and other IT related items for soldiers, federal civilians and Presidio tenant customers.
  • Manage APC Symmetra LX 16000 Backup environment utilizing StruxureWare Data Center Expert Management tool.
  • Manage a comprehensive lifecycle program and projects impacting all PCs accessing the enterprise network.
  • Coordinated with NSWC PCD employees to gather and identify computer specs Entered specs database
  • Maintained inventory of PC and other IT spare parts.
  • Run and operate dialer reports using dialer statistical reporting to determine and generate recommendations to BPC unit agents.
  • Traveled to various offices within the U.S to setup pc's or to repair computers, printers, and networking equipment.

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1,340 PC Jobs

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30. Suite
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low Demand
Here's how Suite is used in Information Technology Specialist jobs:
  • Accessed the Information Tool Suite (ITS) software to project and request needed funding for USTRANSCOM and various COCOMS.
  • Supported and Trained 250+ End User's with desktops, peripherals, software applications such as Office Suite.
  • Integrated code from C++ to Java, Test code using technologies such as AppScan and Rational Suite tools.
  • Support and trouble shooting of all components of the MS office suite for all Parole end users.
  • Created and organized spreadsheets using Microsoft Office Suite to keep account for monetary transaction logs and reports.
  • Installed, Configured, and Supported e-Business suite release 11.5.7 & application server 9iAS.
  • Provided class instruction on Microsoft Office 2010 Suite to groups of department users.
  • Assist company personnel in the use of Microsoft Operating Systems and Office Suites.
  • Trained staff on Microsoft Office Suite & basic and advanced computer skills.
  • Aided in designing a web-based properties management suite for the company.
  • Provided one-on-one training in Microsoft Office 2010 Suite to users.
  • Installed, maintained and managed Microsoft Office suite of applications
  • Skilled in use of Microsoft Suite (Excel, Word, Power Point).
  • Use of big data including data scrubbing and mining through a variety of tool suites (e.g.
  • Operated and maintained Active Directory and Microsoft Office Suite Implemented and maintained SharePoint site for users.
  • Process HP Business Partner test projects thru the HP Eiffel suite (10+) of applications.
  • Created data scrubbing jobs and transformations using Pentaho s ETL suite of products.
  • Train internal clients in Microsoft Suite 2010 and Sodexo Corporate specific applications.
  • Operated Inventory Management and shipping with Sage MAS 500 and Netsuite.
  • Provided hardware/software/network maintenance, and assisted 403rd AFSBn-NEA in deploying 403rd AFSBn-NEA s hardware/software suites.

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594 Suite Jobs

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31. Local Area
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low Demand
Here's how Local Area is used in Information Technology Specialist jobs:
  • Supervised subordinates; provided computer system administration, local area network administration, and system/network security.
  • Develop recommendations on local area network LAN computer requirements and limitations.
  • Completed DIACAP training via Defense Information Systems Agency (DISA) -Assisted with administration of Local Area Networks (LAN).
  • Set up, maintain and troubleshoot the local area and wide area network at a unit level.
  • Provide technical support for the planning, implementation, monitoring and maintenance of Local area network infrastructure.
  • Planned, coordinated, installed and maintained numerous Wide Area Networks and Local Area Networks.
  • Set up & manage multiple Local Area Networks connecting to a Wide Area Network.
  • Administer and ensure the security of computer systems connected to the local area network.
  • Served as the project manager for all Local Area Network/Wide Area Network configurations.
  • Installed, administered and maintained Windows NT Servers on local area network.
  • Install, optimize and troubleshoot Local Area and Base Area Networks.
  • Assisted with administration of the Local Area Networks (LAN).
  • Installed, operated and maintained computer systems and local area networks.
  • Served as local area network assistant to 3d FSSG G-6.
  • Created and implemented marketing strategies for local area.
  • Maintained Local Area Networks (LAN) which included SIPRNET, NIPRNET, CENTRIX and Commercial MWR systems.
  • Assisted with monthly rekeys for over 32 Tactical Local Area Network Encryption devices; Ensured channels for communication were secured.
  • Installed, operated, and maintained about 50 different information systems and local area networks (LAN).
  • Construct Ethernet cables Set up and maintain local area networks (LAN) and DNS servers.
  • Set up and maintained physical configurations and tactical Local Area Networks using operating systems software.

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177 Local Area Jobs

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32. Project Management
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low Demand
Here's how Project Management is used in Information Technology Specialist jobs:
  • Total project management from requirement gathering to solution deployment.
  • Structured project management experience in software and solutions.
  • Pursued IT candidates at SharePoint/Project Management events.
  • Attend weekly Project Management and PMO meetings to discuss current and future IT issues, resolutions, projects and staff scheduling.
  • Assisted Program Managers and team in performing full range of program and project management duties for major and non-major IT investments.
  • Implemented processes and procedures for audit readiness, project management control and tracking, and desk procedures for those 3 contracts.
  • Performed the full range of project management activities for information systems, networks, and data.
  • Project Management and support for Electronic Parts Catalog System for all dealers across the country.
  • Established and maintained internal chat system, knowledge base and project management tool.
  • Project Management for IT projects including upgrades and installation of new technologies.
  • Manage and maintain the facilities and ongoing project management at company headquarters.
  • Project management of system roll outs and server refreshes.
  • Provided project management and cost analysis for IT needs.
  • Involved in IT Project management for hub offices.
  • Provided project management to project teams.
  • Coordinated efforts with Project management Administrators to synergize the project until completion.
  • Managed several assessments on venders utilizing project management knowledge.
  • Assessed project management documentation (e.g.
  • Developed Process and monitoring tools Supervised groups of contractors in the process of project management.
  • Manage O&M IT loaner program Basic SharePoint support Basic Project management

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874 Project Management Jobs

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33. Trouble Shooting
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low Demand
Here's how Trouble Shooting is used in Information Technology Specialist jobs:
  • Configured user accounts and established access control, Provided application trouble shooting user community.
  • Developed problem solving and optimum trouble shooting abilities.
  • Network trouble shooting (IP management, Networked devices including printers, fax, scanners, laptops, mobile devices).
  • Performed and executed trouble shooting skills to resolve customer's issues via inbound and outbound calls through call center queue.
  • Trouble shooting and resolve issues regarding networks and outages as well as service and trouble shooting on printers and copiers.
  • Monitor network efficiency, Offered assistance in computer software and hardware trouble shooting when needed
  • Recognized for best attendance and excellence in trouble shooting and product delivery.
  • Trouble shooting all possible solutions for all situations that occur.
  • Network setup, and trouble shooting to contracted clients.
  • Trouble shooting end user hardware and software issues.
  • Trouble shooting of Windows and Mac based systems.
  • Help with computer and server trouble shooting.
  • Performed network trouble shooting and problem diagnosis.
  • Trouble Shooting Software and Devices.
  • Created a walkthrough on hardware trouble shooting, which includes memory test, hard drive test, and motherboard functionality.
  • Provided on site trouble shooting and technical support to all of the Virginia Beach Public schools.
  • Trouble shooting NT4.0 and Microsort Office '97 software that will be rolled out in June 1998.
  • Serviced hardware Provided network maintenance Trouble shooting and problem solving
  • Perform trouble shooting in regards to connectivity issues with pc's, laptops & printers.
  • Work with vendors and ISPs' for advanced trouble shooting and support.

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76 Trouble Shooting Jobs

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34. Mac
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low Demand
Here's how Mac is used in Information Technology Specialist jobs:
  • Provided telephone/in-person customer service to PC operators in stand-alone/network/host-integrated status and hardware/software repairs to Reserve Component Automation System machines.
  • Provided LAN/WAN support within an integrated Windows/Unix/Macintosh networked environment.
  • Perform financial responsibilities related to the receiving of assets this includes unpacking, scanning machines into SAP database.
  • Install configure and update Dell, HP, and Brother Printers on the client and server machines.
  • Provide level 3 supports for all VM (Virtual Machine) issues, requests and problems.
  • Apply group policies and updates to assist in the functionality of users' machine.
  • Loaded machines and configured software to meet DA, Army, and USAREUR standards.
  • Replace damaged hardware components or replacing the entire machine if under warranty.
  • Specialized in supporting various versions of Mac OSX, and Windows OS.
  • Manipulated data using pivot tables, pivot charts and macros.
  • Streamlined Mac deployment process, decreasing average deployment time.
  • Set up staff workstations with PCs, Macs, phones and laptops.
  • Migrated physical workstations to virtual machines using Leostream P2V migration application.
  • Served as subject matter expert (SME) for Windows 10 and Mac OS, providing technical support for entire organization.
  • Installed and maintained HP computers, HP printers, Canon copiers, Canon fax machines, Nortel telephones, etc.
  • United States Deployed legacy and asset systems for Mac and PC platforms for civil servants and VIP customers.
  • Managed IT work on iMac desktop work computers and quality coaching for agents who required training.
  • Install, update, and reinstall programs on Windows and Mac Computers
  • Deploy new Dell Desktops, Apple Mac Pro, MacBook's, Ipads, IPhone, and HP Tablets.
  • Perform "wipe & load" and "side-by-side" migration on Windows and Mac OS laptops/workstations.

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615 Mac Jobs

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35. Unix
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low Demand
Here's how Unix is used in Information Technology Specialist jobs:
  • Lead the migration efforts of the CDAE support project for their UNIX servers to the DECC Ogden facility.
  • Use command line to manipulate files in the UNIX environment as part of placing code migrations into production.
  • Monitor Unix and SAP system performance when needed specially in month, quarter and year end closure.
  • Performed quarterly Unix patches by creating an Alternate Boot Environment and patching the ABE for testing.
  • Led an IBM UNIX system engineering team to implement the project for Chi-Mei TFT/LCD CIM project.
  • Maintained all user accounts on AS/400, UNIX and Windows NT Network and E-mail Server.
  • Performed UNIX Graphical User Interface and command line to add or remove users as needed.
  • Work on all issues related to Database, SQL and Unix Scripts.
  • Fixed various Macs, Windows, Linux, and Unix based machines.
  • Serve as the primary ISSO/ISSM and UNIX administrator for the LCMS system.
  • Worked as an assistant Unix administration for 11 Unix servers.
  • Monitored backup status's using RMAN Unix commands and scripts.
  • Worked with Unix based backup system.
  • Served as UNIX Team Lead starting in May 2009.
  • Handled performance monitoring on Unix/Linux servers * Created duplicate VM's using Cloning Technology.
  • Configure SANs and FC switches with working environments in Unix and Windows.
  • Monitored Business Enterprise Unix/NT alerts and triaged according to Alerts Manual.
  • Developed utilities using Unix shell script.
  • Team Lead on creating a Private VmWare Cloud using UNIX Hosts with Windows 2003, 2008 R2 and Suse VM servers.
  • Participated in migration from mainframe to unix Sun Solaris in 1993.

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486 Unix Jobs

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36. DOD
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low Demand
Here's how DOD is used in Information Technology Specialist jobs:
  • Ensured internal networked systems met DoD security guidelines using Gold Disk security templates and applying updates.
  • Interpreted, defined and implemented guidance from DOD and other applicable security requirements.
  • Tested, imaged and deployed 1500+ desktop and laptop Workstations with Windows 7 in compliance to DoD and HIPAA policies.
  • Managed the creation of DoD (SAARS) for users to obtain access to DoD networks and maintained profile rights.
  • Served as one of several initial points of contact providing IT services to DOD personnel encountering software/ hardware equipment problems.
  • Analyze, design, implement and test code to ensure compliance with organization standards and IAVA DoD compliance.
  • Enforced national, DOD and Air Force security policies and directives regarding the base network security.
  • Install, administrate and maintain complex DoD information systems utilizing both tactical and commercial networking tools.
  • Registered and certified DOD/USAF Public Key Infrastructure Local Registration Authority, PKI Administrator and PKI Engineer.
  • Use Call Manager/Call Manager Express to set up, and maintain VOIP Phones over DoD networks.
  • Ensured appropriate routing of reports of incident had been completed in accordance with DOD requirements.
  • Implement the migration of over 8000 employees' e-mail to DOD enterprise email.
  • Support reporting to USACE, DA, DoD, OMB and other stakeholders.
  • Followed various DoD and Air Force standards to maintain continuity and promote security.
  • Performed same duties as the IASO DoD civilian position above.
  • Provide customer service to end users of the DoD networks.
  • ICE was selected for implementation at all DOD Hospitals.
  • Conduct in depth analysis of security implementation guidelines and technical expertise to ensure DoD systems are hardened IAW regulations and standards.
  • Created documents using the guidance of the DoDI 5000.02, published 26 November, 2013.
  • Maintain uplink to AHLTA-T (US DoD military health system) for clinical operation.

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1,005 DOD Jobs

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37. Peripheral Equipment
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low Demand
Here's how Peripheral Equipment is used in Information Technology Specialist jobs:
  • Provided daily technical support for e-mail, network, connectivity, telecommunications, peripheral equipment, and system maintenance.
  • Enter commands, using computer terminal and activate controls on computer and peripheral equipment to integrate and operate equipment.
  • Handle the installation, configuration and troubleshooting of microcomputer hardware, software applications and peripheral equipment.
  • Performed troubleshooting of personal computers and peripheral equipment, identifying problems and providing solutions.
  • Install and configure new equipment, including operating software or peripheral equipment.
  • Repaired computer systems and other peripheral equipment by conducting diagnostic tests.
  • Supervised, installed and performed maintenance on Linux servers, peripheral equipment, and associated devices in mobile and fixed facilities.
  • Install computers, peripheral equipment, O/S images, and software as required or when requested by the School Administration.
  • Provided support to include configuration of WINXP & Windows 7 systems, and communications devices, and peripheral equipment.
  • Install, test and configures new workstations, peripheral equipment, office equipment, telephones, networks.
  • Use of computers consoles and peripheral equipment, to plan, design and test computer systems.
  • Performed repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Installed processing systems, peripheral equipment, and associated devices in mobile and fixed facilities.
  • Configure, test, and install new workstations, applications, and peripheral equipment.
  • Installed approved software, hardware, new applications, upgrades and related peripheral equipment.
  • Installed and performed repairs to hardware, software and peripheral equipment.
  • Experienced in troubleshooting, diagnosing and assembly/disassembly in computer hardware, computer system configurations, and peripheral equipment.
  • Maintained, troubleshooted and diagnosed servers, PCs, laptops, and peripheral equipment in Windows environment.
  • Prepare , image, and install desktop and laptop computer systems and computer peripheral equipment.
  • Install, operate and perform unit maintenance on multi-functional and multi-user information processing systems and peripheral equipment and auxiliary devices.

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688 Peripheral Equipment Jobs

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38. DNS
demand arrow
low Demand
Here's how DNS is used in Information Technology Specialist jobs:
  • Administered Active Directory management products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.
  • Worked as an Administrator for Windows systems, AD/DNS, networking, HBA SAN, Server M/S.
  • Work with team on system design, Configure workstations with TCP/IP, WINS, and DNS addresses.
  • Assisted with IP/DNS security issues, recovery of deleted accounts, mailboxes and files.
  • Administrated Windows Active Directory, Access Control, Exchange, and Windows DNS.
  • Installed and configured of 2 servers with windows 2003 DNS and Active Directory.
  • Maintain DNS setup though ATT web portal for OWA and other online applications.
  • Managed email, DNS, and servers, running of FreeBSD operating systems.
  • Configured DNS, DHCP, WINS, and allocated IP addressing schemes.
  • Manage and maintain DNS zone files for multiple areas of operation.
  • Created users and groups and configured services such as DNS, DHCP, FTP, IIS and VPN.
  • Migrated large division (2000 users) from using LMHOSTS file to WINS and DNS.
  • Manage Active Directory, DHCP, DNS on Server 2008 - 2012.
  • Managed and updated AD DS, Exchange, DNS and file shares.
  • FTP, DNS, and File Storage servers.
  • Managed WSUS, DNS, DHCP.
  • Monitored server and network performance responding to DNS, SQL injections, and malware injections in networked client kernel Win7 OS.
  • Provided support of Microsft AD, DNS and Exchange.
  • Content Filtering Setup through Sonicwall and Open DNS.
  • Blue Coat, for proxy and the Info Blox for DNS.

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2,139 DNS Jobs

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39. Infrastructure
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low Demand
Here's how Infrastructure is used in Information Technology Specialist jobs:
  • Managed entire printing subsystem infrastructure, and automated printer configuration for multiple offices.
  • Migrated data infrastructure to newly established offices and three domestic offices.
  • Install, assemble and configure computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware.
  • Provided technical information for telephone, data, and all network infrastructure issues, minimizing down time and response time.
  • Recommended, Configured and Purchased Hardware and supporting Infrastructure from vendors for clients and prospective customers.
  • Worked on a large network infrastructure that provided support for over three thousand users.
  • Maintained and monitored the server room, the wireless network and other server infrastructure.
  • Designed and implemented new office IT infrastructure to help with rapid growth and transition.
  • Manage infrastructure (web, database, network-attached storage) and other servers.
  • Assisted with IT specialists to maintain and administer DOI network infrastructure.
  • Assisted in installation of new Network infrastructure campus wide.
  • Design, install, and administer client network infrastructure.
  • Trained team members on storage infrastructure support.
  • Provided project coordination and management over projects such as Electronic Medical Record implementation, ICD-10 implementation and enterprise-wide IT infrastructure upgrades.
  • Supported the Archdiocesan Admin Buildings IT infrastructure Co-Managed the purchasing for Information Technology Department.
  • Migrated 734 employee s files and data into a hybrid Active Directory infrastructure.
  • Assisted with the upkeep of network infrastructure including switches and load balancers.
  • Maintained IT network infrastructure of USN/DIA networks
  • Documented network infrastructure utilizing MS Visio, utilizing Spectrum and Ironview to gather accurate information.
  • Constructed and tested Cisco-based networking infrastructure by configuring VLANs, routing protocols, DHCP pools and LANs for command post communications.

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3,446 Infrastructure Jobs

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40. Software Issues
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low Demand
Here's how Software Issues is used in Information Technology Specialist jobs:
  • Coordinate with managers on technical procedures to preemptively eliminate software issues from reoccurring
  • Provided support to internal users and external clients on all hardware and software issues.
  • Assisted staff with troubleshooting and technical support for networked hardware and software issues.
  • Traveled up to meet customers on location to handle hardware and software issues.
  • Supported business partners with network, mainframe, hardware and software issues.
  • Addressed hardware and software issues on corporate office client computers.
  • End user support for Hardware/Software issues, including virus containment.
  • Resolved all hardware and software issues with the digital mirror.
  • Researched and repaired unknown hardware and software issues.
  • Resolved customer's complaints relating to software issues.
  • Diagnosed & repaired software issues including updating drivers.
  • Maintained and repaired computers and software issues.
  • Assist users with application and software issues.
  • Manage all software issues and upgrades.
  • Diagnose and repair hardware/software issues.
  • Selected by peers to be chair IT person and IT subcommittee to test and report any software issues.
  • Maintain governance over web applications and site collections Windows network functions, troubleshoot hardware and software issues.
  • Provide desktop and IT support to assigned personnel for IT hardware and software issues.
  • Worked with Tivoli and AIX Support to resolved software issues.
  • Resolve connectivity and software issues with Datalogic wireless handheld scanners.

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648 Software Issues Jobs

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41. Html
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low Demand
Here's how Html is used in Information Technology Specialist jobs:
  • Developed the application using a combination of C#, ASP.NET, HTML and Transact-SQL (T-SQL).
  • Developed and maintained company's intranet website utilizing HTML, JavaScript, PHP, MySQL scripting languages.
  • Converted designs from basic HTML into working web sites using PHP snippets, CSS, and JavaScript.
  • Develop Student Inquiry forms using ASP, HTML, JavaScript, and CSS for a major University.
  • Certificate tracking system for network users with Java, JSP, HTML, and SQL.
  • Designed and Maintain Internet /Intranet Corp Wide - HTML, Java Script and FrontPage.
  • Designed a SharePoint site using HTML/CSS to house information in a centralized place.
  • Developed internal web applications using Cold Fusion, HTML and SQL.
  • Designed and maintained websites using JavaScript, HTML, and CSS.
  • Performed CGI, Database and HTML programming.
  • Designed company s websites using PHP, CSS, MySQL, HTML, and JavaScript and Apache.
  • Created SAS ODS Reports in different formats like RTF, PDF, and HTML.
  • Created and maintained website using HTML, CSS, and PHP.
  • Code on this site was updated, refactored and reformatted to HTML 4.01 using CSS with all code errors corrected.
  • Used HTML, JSPs, JavaScript and view Java beans to develop view part of the applications.
  • Used Html Helper methods to populate View data to the razor views.
  • Create html content using SharePoint page templates.
  • Designed User Interfaces using JQuery, Javascript, Flash, JSF and HTML 5 standards.
  • Design Graphics and web application Templates using Photoshop, XHTML, Javascript and CSS.
  • web technologies (html, css, javascript) .

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341 Html Jobs

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42. Citrix
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low Demand
Here's how Citrix is used in Information Technology Specialist jobs:
  • Support and Configured Hyper-V and CitrixXenCenter.
  • Resolved Citrix Program Neighborhood issues by restoring connections establishing network connections.
  • Configured Citrix servers NATS, public IP addresses and addressed client connectivity issue internally and externally.
  • Assist with updating and maintaining standard images for desktops, laptops and Citrix environment.
  • Configure end users to enable them establish connections remotely via Citrix or VPN.
  • Manage Citrix profiles though TriCerat Simplify Console which integrates with Active Directory.
  • Administer active directory, Citrix, Blackberry Enterprise and Microsoft Exchange servers.
  • Hosted environments: Deployment and support of clients on Citrix XenDesktop.
  • Manage citrix consoles and assist end users with remote connection issues.
  • Work with Citrix NetScaler VPN and Juniper VPN technology.
  • Work with most of the Citrix Technologies currently.
  • Managed Citrix & SQL server.
  • Deployed test Citrix MPS 4.5 farm.
  • Maintained a Citrix server farm that consisted of 5 Windows servers, 4 NAS devices and 90 Wyse thin client terminals.
  • Implemented Cisco VLan switches and managed installation of Net App SAN Storage array using Citrix VDI across user workstations.
  • Implemented VMWare, Citrix, and Cisco (Nexus Platform) routing and switching technologies for clients.
  • Maintain Citrix Xen virtual environment with over 25 virtual machines all hosted on XenServer.
  • Serve as a project manager for various tasks for the Citrix and Extranet team.
  • Installed and uninstalled major programs such as: Citrix, and Cerner.
  • Travel to resort locations to deploy Citrix Lite, rollout program.

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326 Citrix Jobs

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43. Dhcp
demand arrow
low Demand
Here's how Dhcp is used in Information Technology Specialist jobs:
  • Implemented Active Directory on Windows 2003 Domain Controllers using Windows 2000 mode, Group Policies, DNS, DHCP, etc.
  • Provide administration roles and responsibilities of DHCP management for IP assignments for over 10,000+ devices on the Internal Campus Area Network.
  • Design, test and deploy Windows Active Directory, DNS, DHCP, file and print, and Hyper-V servers.
  • Maintain and manage DHCP IP assignments and services, switches, routers, and various network devices configurations.
  • Experienced in administrative programs such as Active Directory Users and Computers, DHCP, and Print Server.
  • Maintain DHCP server; set up reservation IP for new devices such as copiers and printers.
  • Administer, maintain, and support Windows 2003/2008 environment including AD, DNS and DHCP.
  • Designed domain, DNS, DHCP, ArcServe backup and InoculateIT anti-virus software architecture.
  • Experience with the following network services Active Directory, DNS, DHCP, FTP.
  • Managed users, policy, Active directory, Permissions, DHCP server and DNS.
  • Design and implement a rolling change over from static IP addresses to DHCP.
  • Migrated Active Directory Domain Controllers, DHCP and DNS services.
  • Backed up Window Server 2003 DHCP Scope.
  • Installed and configured of DNS, DHCP, WINS for windows 2012 server under clients windows 7, 8.
  • Installed DF Young's Microsoft Windows 2008 domain, including DNS, DHCP, & WINS services.
  • Install Telephony system set up NTP, DHCP, TFTP for VoIP1.
  • Deploy Clonezilla SE as part of deployment solution upgrade: create new master image, setup DHCP server.
  • Deployed Openstack Neutron for routing, switching, FaaS, DNS, DHCP and support for multi-vendor network switches.
  • End User Policy WSUS DHCP/DNS Administrate DHCP scopes.
  • Experienced in active directory, DNS and DHCP Experienced in deploying and utilizing VMWare Sphere Experienced in supporting thin client environment.

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592 Dhcp Jobs

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44. Desktop
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low Demand
Here's how Desktop is used in Information Technology Specialist jobs:
  • Provided desktop support, proper network connectivity and software configurations on 300 essential pieces of technical desktop equipment.
  • Monitored Remote Desktop production environment in order to identify error logs issues.
  • Help desk support for end users supporting desktops, laptops, Exchange server, printers, and ERP applications.
  • Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.
  • Perform troubleshooting techniques over the phone or via remote desktop to identify and resolve issues.
  • Create ghost images for desktops/laptops and servers and utilizing ghost cast server to distributing images.
  • Created, maintained and updated Windows Vista image for Desktops and Laptops.
  • Performed hardware troubleshooting on end user desktops, Laptops and mobile devices.
  • Directed the repair and maintenance of over 150 desktop and laptop computers.
  • Installed and configured network hardware and systems including laptop and desktop.
  • Installed, configured and managed virus protection for desktops and laptops.
  • Full disk encryption for laptops and desktops BitLocker configurations
  • Installed new desktop systems for over 450 developers, project managers, and informatics team members.
  • Supported and updated Windows 7 Desktops and laptops Issues with Outlook 2010
  • Diagnose hardware and software problems to include reimaging desktops and laptops.
  • Provide support to remote customers using remote desktop software.
  • Drive imaging using Symantec Ghost on laptops and desktops.
  • Provided day-to-day desktop support, hardware/software installation and troubleshooting to onsite and offsite users.
  • Manage Citrix XENDesktop, NETAPP storage and Windows AD infrastructure in the National Agricultural Statistics Service environment.
  • web server go daddy.com) Installed and configured network hardware and systems including laptop and desktop.

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2,916 Desktop Jobs

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45. New Software
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low Demand
Here's how New Software is used in Information Technology Specialist jobs:
  • Participated in several site relocation, infrastructure and new software configuration projects that required planning, budgeting and time execution.
  • Assist with testing new software and security configuration management procedures across enterprise.
  • Prepared testing and define methodologies for new software application groups and categorizations.
  • Handle Help request for office upgrades, Internet upgrades and patch installation as well as install of new software.
  • Provide training on new software, techniques, maintenance, and security of network, computers, and peripherals.
  • Integrate new software vital to the industry the company operates and allow full communication and back-up across the network.
  • Educated pharmacist and pharmacy clerks on new software and any new software updated in a classroom setting.
  • Implemented new software and upgraded existing software on individual computers for about 40 clients per month.
  • Appointed as the statewide project manager for new software review, purchase, and security testing.
  • Coordinated and led training classes to educate end users on utilizing new software and hardware programs.
  • Worked in collaboration with associates in updating or suggesting new software or hardware when needed.
  • Train new employees in company policies, new equipment, updated and new software.
  • Trained users on new software, Intranet, email, and network access.
  • Implemented procedures to assist users with instructions on new software and programs.
  • Debug and installed new software on PC's and Laptops.
  • Design Full documentation for new Software & Training purpose.
  • Trained in-house users on new software packages.
  • Participate in the testing and validation of new software to ensure software is reasonably defect free.
  • Integrated, installed, and configured new software companywide.
  • provided technical support to customers Installed new Software Setups.

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432 New Software Jobs

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46. Lotus Notes
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low Demand
Here's how Lotus Notes is used in Information Technology Specialist jobs:
  • Managed Lotus Notes and Domino Domain and Enterprise Server Administration and development.
  • Administered Lotus Notes and perform testing/update on database server.
  • Manage day-to-day Provisioning Lotus Notes/ Microsoft Outlook accounts.
  • Develop curricula and facilitate Lotus Notes training.
  • Conducted surveys to identify problems with applications such as HP Open View, HP Service Desk, Windows and Lotus Notes.
  • Designed and implemented a procedure and problem manual for second level support, solving over 75% of Lotus Notes mistakes.
  • Used Domino development software to create applications for Lotus Notes before the agency abandoned the software.
  • Developed and resolved Network outages, Windows account changes and Lotus Notes outages.
  • Second Tier support for local software (Lotus Notes Remedy, etc.)
  • Implemented multiple Lotus Notes Application Tools used to create and track requirements.
  • Directed all Lotus Notes and Domino development in Version 7.
  • Supported over 500 Lotus Notes e-mail users.
  • Created and installed Lotus Notes ID's.
  • Installed Outlook and Lotus notes clients.
  • Experienced in using Lotus notes.
  • Single handedly developed and implemented Standard Operating Procedures (SOP) for the migration from Lotus Notes to Office 365.
  • Confirmed new hire's login account active, Lotus Notes / Outlook / Network accessibility, Cisco VOIP phone setup.
  • Provided laptop/desktop/local/remote end-user support, resolved OS/HW/SW/network issues in a Windows 7 / Lotus Notes / Office 365 environment.
  • Facilitated employees migration to Microsoft Outlook from Lotus Notes Trained all employees on e-mail application Microsoft Outlook 98.
  • Migrated several Lotus Notes Applications to SharePoint Online.

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122 Lotus Notes Jobs

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47. Phone Calls
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low Demand
Here's how Phone Calls is used in Information Technology Specialist jobs:
  • Assisted Corporate Executive Officer by screening incoming telephone calls.
  • Handled incoming phone calls from school districts including Superintendents, Principals, Teachers, Office Staff, or Vendors requesting support.
  • Answered telephone calls promptly and minimized delays that could lead to downtime and lack of vital COMMS.
  • Received phone calls, walk-ins, or computer generated service requests from Depot personnel.
  • Provide technical support to employees by responding to phone calls relating to hardware/software issues.
  • Received phone calls, walk-ins, or on-site location service requests from personnel.
  • Answered telephone calls promptly and minimized delays that could lead to abandoned calls.
  • Used phone calls and on-site visits to resolve tickets and end user issues.
  • Responded to telephone calls, email, and personnel requests for technical support.
  • Responded to 300+ weekly technical support emails and phone calls from customers.
  • Screen phone calls, schedule appointments, protocol functions and greet visitors/guests.
  • Answer phone calls and reply to emails from EOP customers and employees.
  • Answer telephone calls to assist computer users encountering problems.
  • Handled incoming and outgoing phone calls for client support.
  • Monitor production processes, receive customer telephone calls, create and reset user accounts and perform daily archives per established SOPs.
  • Help Desk Technician - Answer incoming helpdesk phone calls and log a support request to track incoming issues.
  • Provide daily comprehensive help desk support for problems requested through emails, ticket system and phone calls.
  • Answer Phone Calls, Completed different projects, assist in computer related errors (i.e.
  • Answer high volume telephone calls in a timely manner.
  • Managed IT Help Desk/Automations supporting customers through email, walk-ins, appointments, and phone calls.

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46 Phone Calls Jobs

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48. Sccm
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low Demand
Here's how Sccm is used in Information Technology Specialist jobs:
  • Worked on upgrade to SCCM 2007, this involved migrating all servers to new OS's and migrating and testing applications.
  • Deployed Windows 7 system images through the networks PXE boot server by utilizing System Center Configuration Manager (SCCM).
  • Assist in preparing and deploying laptops for staff, including configuration and imaging of laptops via SCCM.
  • Experience in deploying clients, managing software Packages, Software distribution and software metering in an SCCM
  • Deploy software application package and distribution, image, remote support, via SCCM and FOG.
  • Bare metal were performed as standalone environment and XP upgrade were tested with SCCM OSD method.
  • Utilized SCCM for deploying images, updates, patches & software on all desktop platforms.
  • Upgrade, install and roll-out software to all workstations within the site using SCCM.
  • Managed PC / Server security and patch compliance via SCCM and McAfee EPO.
  • Supervised SCCM software distribution system, packagers, programmers and SW distribution personnel.
  • Installed system wide software, validating and implementing critical system patches using SCCM.
  • Created computer baselines currently being deployed via SCCM 2007 in multiple countries.
  • Administrated Microsoft System Center Configuration Manager (SCCM).
  • Learned OS deployment through Windows Deployment services / SCCM.
  • Deployed and managed computers using SCCM.
  • Analyzed deployment capabilities in Altiris Solution servers and/or Microsoft System Center Configuration Manager (SCCM).
  • Experienced in Microsoft SCCM, working knowledge of Windows Server, Domains and Migrations Involvement Goes above the call of duty.
  • Performed monthly server patching using Shavlik and endpoint patching using Microsoft Windows SCCM.
  • Deploy OS to Laptops and Desktops via SCCM Activated Blackberry Devices.
  • Field Services - SCCM 2012 reimaging, Onsite support, WDS development project, STIGs & SCAP tool experience.

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247 Sccm Jobs

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49. Software Installation
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low Demand
Here's how Software Installation is used in Information Technology Specialist jobs:
  • Interact with hardware and software engineers during document preparation and editing to ensure accurate documentation of software installation processes and steps.
  • Provided information and assistance to customers including system hardware/software installations, configuration, upgrades and troubleshooting.
  • Administered change management related to server upgrades and software installation.
  • Performed equipment and software installations.
  • Set up 50 Desktop computers for Victory Casino, including Operating system, windows domain and necessary software installation and configuration.
  • Assisted in scheduling hardware and software installations and upgrades using the VA's Automated Notification Report (ANR) system.
  • Managed Enterprise Management Systems for Remote users (VPN) and Desktop support both Hardware and software installations and replacement.
  • Spearheaded, planned and executed projects involving software installations and upgrades, as well as hardware installations and migrations.
  • Provided desktop support, including hardware/software installation, new system purchases, updates, troubleshooting, and employee education.
  • Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy.
  • Respond to internal and external clientele regarding procured items, service repairs and software installation.
  • Provide desk-side technical support for hardware and software installation, configuration, troubleshooting and upgrades.
  • Network computer hardware, interface ultrasound equipment, as well as software installation and implementation.
  • Required to preform hardware and software installation on the network when needed.
  • Solved problems with computer malfunctions as well as software installation and usage.
  • Assisted client through SMS remote connections for troubleshooting and software installations.
  • Purchased and performed software installation of Adobe Writer software.
  • Document procedures for hardware and software installation and use.
  • Preformed PC software installations and repairs.
  • Performed software installation, operating system installation and configuration on Microsoft Windows computer networks.

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321 Software Installation Jobs

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50. System Software
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low Demand
Here's how System Software is used in Information Technology Specialist jobs:
  • Assisted in Logistics computer support which includes diagnosing and resolving any workstation operating system software, application software or hardware problems.
  • Modified existing application packages using application and operating system software and appropriate computer language commands and files.
  • Designed and established disaster recovery procedures to ensure retrieval of all data and system software.
  • Provided user instruction for any workstation operating system software or standard application software.
  • Researched, analyzed, and tested applications and system software for user compatibility.
  • Installed operating system software and application software on microcomputers.
  • Provide desktop support, including identifying and resolving workstation operating system software, application software, or hardware problems.
  • Installed system software, student database programs, educational software, and Microsoft AD server software.
  • Provided training on newly installed computers, printers, operating systems, and system software.
  • Design, configure, and test computer hardware, networking software and operating system software.
  • Provided first level support for all application, system software and hardware incidents.
  • Upgraded business financial system software, server operating systems, and Active Directory.
  • Installed hardware, operating system software, and application software on workstations.
  • Support PC hardware components, desktop operating system software and application software.
  • Install operating system software, patches, and upgrades.
  • Installed system software, including [Software].
  • Reviewed and revamped Reserve Management Reporting System software for use Navy wide Honorably Discharged
  • Learned VMWare and the IBM AS400 systems while employed here and maintained system software and network layouts.
  • Maintained Barracuda spam firewall, email server and Imail email system software.
  • File system software Desktop partitioning software; Symantec Norton Utilities.

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Information Technology Specialist Jobs

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20 Most Common Skills For An Information Technology Specialist

Computer Hardware

20.6%

Technical Support

12.9%

Network Printers

6.9%

Customer Service

6.6%

Procedures

5.3%

Active Directory

5.1%

Database

4.6%

Information Technology

4.6%

Remote Access

4.4%

Troubleshoot

4.4%

Windows XP

4.2%

Setup

3.3%

Laptops

3.0%

SQL

2.3%

Internet

2.3%

Lan

2.2%

Security Procedures

2.0%

Assurance

1.9%

User Accounts

1.8%

VPN

1.8%
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Typical Skill-Sets Required For An Information Technology Specialist

Rank Skill
1 Computer Hardware 15.9%
2 Technical Support 10.0%
3 Network Printers 5.3%
4 Customer Service 5.1%
5 Procedures 4.1%
6 Active Directory 3.9%
7 Database 3.5%
8 Information Technology 3.5%
9 Remote Access 3.4%
10 Troubleshoot 3.4%
11 Windows XP 3.3%
12 Setup 2.5%
13 Laptops 2.3%
14 SQL 1.8%
15 Internet 1.7%
16 Lan 1.7%
17 Security Procedures 1.5%
18 Assurance 1.5%
19 User Accounts 1.4%
20 VPN 1.4%
21 Helpdesk 1.2%
22 Voip 1.2%
23 OS 1.1%
24 Tcp/Ip 1.0%
25 Sharepoint 1.0%
26 System Administration 1.0%
27 Vmware 1.0%
28 Linux 0.9%
29 PC 0.9%
30 Suite 0.8%
31 Local Area 0.8%
32 Project Management 0.8%
33 Trouble Shooting 0.8%
34 Mac 0.8%
35 Unix 0.8%
36 DOD 0.7%
37 Peripheral Equipment 0.7%
38 DNS 0.7%
39 Infrastructure 0.6%
40 Software Issues 0.6%
41 Html 0.6%
42 Citrix 0.6%
43 Dhcp 0.6%
44 Desktop 0.5%
45 New Software 0.5%
46 Lotus Notes 0.5%
47 Phone Calls 0.5%
48 Sccm 0.4%
49 Software Installation 0.4%
50 System Software 0.4%
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34,533 Information Technology Specialist Jobs

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