Information Technology Specialist Jobs in Johnstown, PA

Apply now » Company: Dorman Products Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 28 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, we had revenues surpassing $1.93 billion in 2023. Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman. Job Summary The IT Budget and Operations Specialist is responsible for overseeing the budgeting, financial tracking, and reporting functions within the IT department. This role involves coordinating budget planning processes, managing expense tracking, producing regular financial reports, and ensuring alignment with organizational financial goals. The ideal candidate has strong analytical skills, attention to detail, and experience in budget management within an IT or technology-driven environment. This is a hybrid role, with the expectation to be onsite up to 3x/week ~ Tuesday through Thursday. Primary Duties Budget Planning and Coordination + Collaborate with IT leadership to develop annual and quarterly budgets, forecasting, and financial plans. + Assist in setting budgetary goals and ensure alignment with strategic objectives. + Facilitate budget review sessions with department heads and stakeholders. Expense Tracking and Financial Monitoring + Maintain and monitor financial data related to IT expenses, including software licenses, hardware purchases, and service agreements. + Review expenditures against budget allocations, identify variances, and provide recommendations to ensure financial efficiency. + Reconcile monthly expense reports and manage encumbrances to prevent overspending. Financial Reporting and Analysis + Prepare regular financial reports, including budget-to-actual comparisons, cost analyses, and expenditure trends. + Conduct variance analyses and assist in identifying areas for potential cost savings. + Generate ad-hoc financial reports as needed to support IT projects or strategic initiatives. Process Improvement and Compliance + Develop and improve budgeting and financial tracking processes within the IT department to enhance accuracy and efficiency. + Ensure compliance with corporate financial policies, procedures, and regulations. + Collaborate with procurement to streamline purchasing processes and align spending with budget allocations. Stakeholder Communication and Support + Serve as the primary point of contact for IT budget inquiries and financial reporting needs. + Provide guidance and training to IT team members on budgeting tools, processes, and financial best practices. + Liaise with the finance department to align IT financial practices with broader organizational standards. Qualifications + Proficiency with financial software (e.g., Excel, SAP, Oracle, or similar budgeting tools) and a strong understanding of financial principles. + Excellent analytical skills with attention to detail and accuracy in financial reporting. + Strong organizational and time-management skills with the ability to handle multiple priorities. + Excellent communication, organizational, and problem-solving skills. Education / Experience + Bachelor's degree in Business, Finance, Information Systems, or a related field, or equivalent experience + 2+ years of experience in budgeting, financial reporting, or a related role; experience in IT budgeting preferred #LI-EK1 Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V. **********************

The Helpdesk Support Tech, reporting to the Director of Technical Services, provides desktop support for faculty, staff, and students both in person and over the phone. In addition, the Helpdesk Support Tech assists in configuring and deploying faculty and staff computers and other campus resources. * Interacts with students, faculty, and staff on a daily basis to resolve technical issues. * Configures, delivers, and installs computer systems and peripherals. * Troubleshoots and resolves desktop hardware, software, and network connectivity issues in a mixed OS environment. * Answers helpdesk support line calls and works on helpdesk tickets. * Helps mentor student workers. * Embodies values of caring and compassion, justice and integrity, competence and affirmation. * Seeks to treat each member of the campus community with fairness, dignity and respect seeking a spirit of unity and harmony as we join together to achieve our common mission. * Other duties as assigned Must have demonstrated experience in troubleshooting hardware, software, basic network connectivity and MS products. Thorough knowledge of Windows 8/10 and MacOS required. Must have a sound understanding of client network connectivity both wired and wireless. Must be capable of multitasking and be able to work independently to meet deadlines. Must becustomer service oriented. Must be willing to work with students, faculty, staff, in a Christian environment.

Division IT Support - 2405021 Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at **************** for more information. D.R. Horton, Inc. is currently looking for a Division IT Support. The right candidate will provide computer (hardware and software), printer, copier, and phone support for the division. Essential Duties and Responsibilities include the following. Other duties may be assigned. Provide support to users on all applications, including DHI Sales, Microsoft Office, web tools, and any other software used throughout the division Work with regional and corporate staff to meet the IT needs of the division Maintain the copiers, phone systems, printers, computers, networks, websites, and all software applications used by the division. Provide system accessibility to all users, with minimal downtime, including Sales and Construction Manage computer software and hardware inventory, including maintenance and upgrades as well as replacement, when necessary Administer all user accounts and groups on all systems. This includes setting up new users, processing changes to user accounts, and terminating accounts upon employee separation Work with vendors to procure necessary equipment, services, and software Train staff on all applications Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company Ability to work overtime Ability to travel overnight Qualifications Education and/or Experience Bachelor's degree from a four-year college or university One to two years of related experience and/or training Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications Proficiency with MS Office and email Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision The noise level is generally moderate Preferred Qualifications Effective communication skills Ability to multi-task and attention to detail Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Vision and Dental 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life Insurance Vacation, Sick, Personal Time and Company Holidays Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeople2 Follow us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings! LinkedIn, Twitter, Facebook, Instagram Job: Information Technology Primary Location: Pennsylvania-Sewickley Organization: Home Builder Schedule: Full-time Job Posting: Sep 12, 2024, 5:00:00 AM

NOTE: THIS IS A REPOSTING OF (CS-2024-10470-L0438). IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM OCTOBER 23, 2024 TO NOVEMBER 5, 2024, YOU CANNOT SUBMIT A NEW APPLICATION. Thank you for viewing our job posting! We are Bedford-Somerset Developmental & Behavioral Health Services (DBHS), a local county government agency providing services to individuals with developmental disabilities and/or behavioral health concerns. Learn more about us at ************ This opportunity is for an IT Technician to provide support and system enhancement activities for our main offices in Somerset and Bedford plus outlying facilities and remote sites. Requires excellent customer service skills and good working relationship with staff, contracted providers, and the public. This position performs troubleshooting, software installation, workstation set up, software support for users, inventory, and training. Bedford-Somerset DBHS full-time positions include excellent benefits! Healthcare coverage, pension plan, student loan reimbursement program, flexible spending account, and paid holidays. We encourage work/life balance with alternative work schedule options and wellness time. Family friendly agency with paid time off, paid sick time, employee assistance program, and family medical leave. Put your skills and training to use to perform IT functions and support to our staff! Apply today to join our IT Team! DESCRIPTION OF WORK This position provides support and systems enhancement activities for Information Technology (IT) end users for Bedford-Somerset DBHS. It requires and provides excellent customer service, establishing and maintaining a good working relationship with staff, contracted providers, service providers, and the general public. Work is performed independently using initiative and judgment to resolve user technical problems in the use of IT. Specific duties of this position include: Perform all aspects of employee workstations and peripheral support to include installation, maintenance, and upgrades for PC software. Provide support for telecommunication equipment and services, to include VoIP functions, audio and video conference equipment, and web conferencing. Perform software diagnostic procedures including software utility programs to assess and troubleshoot information technology software problems. Assist with software support functions to all field-based personnel. Support includes responsibility for cellular and broadband internet connections, VPN connections, printers/multifunction devices, workstations, laptops, and tablets. Assist with coding and documenting revisions and modification processes to support application software. Assist in developing reporting information and analytics for staff applications. Assist with ensuring and/or providing day-to-day user support for approximately 250 workstations. Support VPN connectivity for remote users. Assume primary support for all printers. Assist with IT inventories and tagging all IT equipment with inventory asset tags, scanning and inventorying items. Document and manage work assignments through the Help Desk Request System. Assist with implementation and provide end user support and training for all upcoming IT initiatives. Conduct formal classroom and informal information technology training as needed. Develop forms, assist and/or provide training on how to develop forms for the Electronic Health Record, HR Software, Fiscal Software and others as needed. Develop training materials, manuals, bulletins, on-line help documents, and other user aids. Maintain a safe work area and promote an accident-free workplace for others by ensuring equipment and cables do not pose hazards. Perform other related duties as assigned. Work Schedule and Additional Information: * Full-time employment * Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. * On occasion, staff may need to work hours outside of the set work week to complete projects, meet work demands or in the event of an emergency. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Two years of experience providing information technology support services involving hardware and software installation, operation, and maintenance; or * An associate's degree in any information technology field; or * An equivalent combination of experience and training. * Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Legal Requirements: * You must pass a background investigation. * This position falls under the provisions of the Older Adult Protective Services Act. * Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance. * This position falls under the provisions of the Child Protective Services Law. * Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ********************************************************** and click the Veterans' Preference tab or contact us at **************************. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. You may only apply/test once for this posting.Your results will be provided via email. Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package. 01 How many years of experience do you possess providing information technology support services involving hardware and software installation, operation, and maintenance? * 2 or more years * 1 to less than 2 years * Less than 1 year * No Experience 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Do you possess a conferred associate's degree or higher, or are you within 3 months of obtaining a conferred associate's degree, in any information technology field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visit https://**********************************************************#q3 and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. * Yes * No 04 Do you possess college level education in an information technology field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visit https://**********************************************************#q3 and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. * Yes * No 05 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 06 WORK BEHAVIOR 1 - TECHNICAL ASSISTANCE Receives calls from users requiring technical assistance. Resets passwords and unlocks user accounts. Troubleshoots and resolves general user issues. Follows up with users to ensure their needs have been met. Works with other information technology areas to isolate and identify the cause of problems related to user issues. Escalates more complex issues to a higher-level technician for resolution. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience identifying and troubleshooting user issues. I was responsible for analyzing user information to determine the cause of the issue and how to resolve it. * B. I have experience identifying and troubleshooting user issues. I used pre-established help desk scripts or scenarios to guide the troubleshooting process. * C. I have successfully completed college-level coursework in computer troubleshooting. * D. I have NO experience or coursework related to this work behavior. 07 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * Your experience identifying and troubleshooting user issues. * Your level of responsibility. 08 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 09 WORK BEHAVIOR 2 - WRITTEN COMMUNICATION Prepares written, technical, or narrative documents such as incident reports, testing script materials, and user acceptance documents and plans. Maintains call logs and identifies and reports recurring system issue patterns. Compiles, organizes, and tracks data variables regarding each request for system review, analysis, and remediation. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience preparing written, technical, or narrative documents such as status reports and test script materials. I was responsible for the final document that conveyed customized information to the intended recipients. * B. I have experience preparing written, technical, or narrative documents such as status report and test script materials. I was responsible for compiling a portion of the document, but someone else was responsible for the final version that conveyed customized information to the intended recipients. * C. I have successfully completed college-level coursework in business writing, technical writing, English composition, journalism, or communications. * D. I have NO experience or coursework related to this work behavior. 10 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * Your experience preparing written, technical, or narrative documents such as status reports and test script materials. * Your level of responsibility. 11 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 12 WORK BEHAVIOR 3 - NETWORK INSTALLATION Installs physical network services, including racking and cabling the servers and labeling and documenting equipment for inventory purposes. Sets up shared resources on the network such as printers and access to file servers. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience installing physical network services. I was responsible for setting up shared resources on networks such as printers and access to file servers. * B. I have experience setting up shared resources on networks such as printers and access to file servers; however, someone else was responsible for installing the physical network services. * C. I have successfully completed college-level coursework in computer networks or installing network devices. * D. I have NO experience or coursework related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to network installation. * Your level of responsibility. 14 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 15 WORK BEHAVIOR 4 - NETWORK MONITORING AND TESTING Monitors network and reports any issues to higher-level specialists. Performs hardware and software diagnostics to isolate and correct system issues. Executes test plans for new systems and analyzes outputs to ensure compatibility before implementation. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience monitoring and evaluating network perfo

Job Description Are you a tech-savvy problem-solver ready to take your IT career to the next level? We're seeking a Level 2 IT Technician with a passion for delivering exceptional technical support in a hybrid work environment. In this role, you'll be the go-to expert for resolving complex IT issues, ensuring our users have a seamless technology experience. You'll work from home most of the time, but be ready to travel to on-site locations as needed to handle work orders. Key Duties: End-User Onboarding: Create and configure user accounts, install software, and provide initial training to new employees. Ticket Management: Respond to and resolve technical support tickets in a timely and efficient manner, prioritizing urgent issues. Computer Maintenance: Perform routine maintenance and troubleshooting on computers, laptops, and other hardware. Remote Support: Provide remote assistance to users, using remote assistance screen-sharing tools and other technologies. On-Site Support: Travel to on-site locations as needed to resolve IT issues that cannot be handled remotely. This includes, but is not limited to, printer setup, and basic network troubleshooting. Documentation: Maintain accurate records of support activities and create knowledge base articles to help users self-resolve issues. Qualifications: Certifications: CompTIA A+ Core 1 & 2 (required) Experience: 2+ years in a Level 2 IT support role. Technical Skills: Strong knowledge of Windows OS, Microsoft Office Suite, and common hardware components. Soft Skills: Excellent problem-solving, communication, and customer service skills. Other: Ability to work independently and as part of a team. Basic knowledge of Google Workspace, Trello and other technical skills are also a plus. Benefits: Competitive Salary: We offer a competitive compensation package that rewards your skills and experience. Flexibility: Enjoy the benefits of a hybrid work environment, balancing work from home and on-site visits. Growth: We provide opportunities for professional development and advancement. To apply: Submit your resume and cover letter, highlighting your relevant skills and experience. We look forward to hearing from you!

Information Technology Specialist- Achieving True Self Irwin, PA. Achieving True Self (ATS) wants you to join their growing their team! is not a remote position. The position will be in our Center for Achievement M-F. Pay Range: $16-$20 hour commensurate with experience and education. At ATS, the Information Technology Specialist will assist in ensuring the efficient and smooth, day-to-day operations of the IT department. The IT Specialist will manage the IT departments timely response to IT support tickets, be responsible for tracking technology and assist to maintain user accounts across the company. You will be a part of an exceptionally supportive work environment where team members thrive, feel valued, and are ultimately appreciated for their contributions. What are the benefits of working at Achieving True Self? + We offer bi-weekly, competitive pay, along with up to 2 weeks paid time off based on hours worked, six paid holidays, and family medical leave options if eligible. + We offer medical coverage from individual to family plan options, dental, vision for those who qualify. ATS covers a portion of your monthly costs for medical benefits. We also offer a Health Reimbursement Account to employees to assist with the cost of your plans deductible to those eligible. + Retirement options in the form of 401K with an employer match, as well as supplemental, voluntary insurance as well as short term disability plans for those who qualify. + Employer paid life insurance is available for eligible employees. + We offer an entirely free and confidential employee assistance program that gives you access to mental health, financial health, legal services, and wellness benefits that can be used for you and your family. This includes a discount program too, like pet insurance. + Performance reviews conducted with supervisors to foster professional development. + We "Hire to Retire" providing you with the tools necessary to grow with Achieving True Self. Tuition discounts, college and university partnerships, and continued education and supervision opportunities for those who want to go back for continued education. + We celebrate differences and thrive on diversity. We are committed to an inclusive-company culture, where team members can thrive and feel valued. The best perk we can offer is to provide you with a chance to make a difference in others lives while working with talented and dedicated people who love what they do. What qualifications do I need to join the ATS team? + Associates Degree in Information Technology, Computer Science, or equivalent preferred. + One year of paid work experience working in an IT position a strong advantage. + Must be at least 18 years of age. + Must have required criminal history clearances per state guidelines. + Experience with Google Workspace, Microsoft Office, Active Directory, Apple iOS devices, hardware diagnosis, and repair. + Excellent interpersonal skills, ability to interact with coworkers who may not have computer skills. + Strong record keeping and documentation skills. + Strong time management skills and ability to multitask/take on multiple projects at once + Experience with Data Security and specifically HIPAA. + Preferred skills in Microsoft Access and Excel including VBA and advanced formulas. + Have an unstoppable passion for excellence and an unquestionable commitment to those we serve. + Networking/basic wiring skills. What are the core responsibilities of an IT Specialist? + Field incoming trouble calls and provide tier-1 support of issues remotely via phone or email. + Document and catalog existing and future equipment and software. + Help maintain user accounts and group membership in Google Workspace environment. + Help maintain user accounts in Avaya IP Office Phone system. + Prepare and ship Chromebook's and Windows computers to new employees. + Process terminations from an IT perspective. (collect equipment, cancel software subscriptions, remove Avaya extension). + Create and maintain instructions and procedures catalog. + Maintain respect and confidentiality for all individuals. + Attend staff trainings and agency meetings, as needed. + Performs other job duties as assigned. + Steward the mission, vision, values and beliefs of ATS with all interactions in role. Who is ATS, and What is our Mission? Achieving True Self is passionately cultivating and inspiring growth through the delivery of evidenced based treatment to assist individuals, families, organizations and their surrounding communities to achieve their self-defined goals. Through a supportive organizational culture focused on developing and retaining team members, we are determined to change the world by instilling hope and helping each person whose life we touch achieve their truest self. Achieving True Self is an equal opportunity and affirmative action employer that celebrates differences and thrives on diversity. Applicants will not be discriminated against because of their age, ancestry, color, citizenship status, creed, disability, gender identity or expression, marital status, medical condition, national origin, orientation, race, religion, sex, sexual orientation, veteran status, or any protected category or characteristic prohibited by local, state or federal laws. V 10.28.24 Achieving True Self is an Equal Opportunity Employer (EOE). Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. Powered by JazzHR

/Objective We are seeking a dynamic people-person to assist with Board of Director duties and provide office support activities for various departments throughout the organization including Executive Management Team, Regional Advisors, and subsidiaries on a daily basis. This role involves ensuring the smooth operation of leadership functions, maintaining confidentiality, and proactively handling a variety of administrative tasks to optimize leadership productivity. Essential Functions 1. Maintain company meeting calendars and coordinate schedules for Board of Directors, Executive Management Team and Regional Advisors. Collaborate with the Event Planner to schedule meetings and events. Ensure all Board members are informed of events, times, and locations through timely mailings (both electronic and paper), and follow up to confirm registrations and lodging for members. 2. Record and maintain the minutes of Board of Directors meetings to monitor historical decision making of the Board. 3. Handle lodging reservations for Board members and arrange for catering for Board meetings and events, executive management meetings with outside visitors 4. Maintain adequate quantities of water, coffee, and snacks for executive kitchen 5. Maintain conference room schedules 6. Develop and maintain positive working relationships with the Senior Management Team, Board members, and the administrative pool. Assist other members of the executive and management teams as needed (VP of Sales, CFO, and HR). 7. Routinely work with the Marketing Department in preparing the Value View newsletter and mailing, including all inserts and promotions to be sent to 600 stores. 8. Work with VP Specialty Pharmacy for necessary administrative work with that subsidiary, including patient packet assembly and billing assistance 9. Prepare miscellaneous mailings for office personnel. 10. Staff the front desk as needed to answer and route incoming calls and assist visitors to the facility. Assist during employee arrival (7:30 - 8:00 am) and departure periods (4:30 - 5:00 pm), as well as during the lunch period for the Receptionist. 11. Deliver and retrieve mail from USPS. 12. Complete miscellaneous general office tasks for various departments including project work. 13. Order office supplies as needed. 14. Maintain Donor Snap program and Value PAC donations 15. Ensure compliance with relevant laws, regulations and professional standards, as well as company policies and procedures. Work Environment This position operates in a noisy office environment and receives occasional supervision. Competencies Very good written and oral communication skills, accuracy, keyboarding skill, proofreading ability, MS Office Suite, filing skill, organizational and time management skills, detail orientation, teamwork, prioritization, meet tight deadlines, problem solving, collaboration skills, computer skills, telephone and cell phone skills, and email skill. Working knowledge office systems and machines. Ability to work independently. Physical demands typical of this position The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit for long periods of time, stand, walk, use hands and fingers to operate a computer keyboard, mouse, and other office equipment. Requires close visual acuity to read documents and view a computer screen. May require occasional lifting of up to 20 lbs. Supervisory Responsibility This position has no supervisory responsibility. Travel Work-related travel is minimal with this position. Required Education and Experience High School diploma or equivalent Experience in an office environment Proficiency in Microsoft Office Suite Preferred Education and Experience Associate Degree Security Clearance/Background Check If required. AA/EEO Statement If required. Other Duties This is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. This job description has been approved by all levels of management.

NOTE: THIS IS A REPOSTING OF (CS-2024-10470-L0438). IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM OCTOBER 23, 2024 TO NOVEMBER 5, 2024, YOU CANNOT SUBMIT A NEW APPLICATION. Thank you for viewing our job posting! We are Bedford-Somerset Developmental & Behavioral Health Services (DBHS), a local county government agency providing services to individuals with developmental disabilities and/or behavioral health concerns. Learn more about us at ************ This opportunity is for an IT Technician to provide support and system enhancement activities for our main offices in Somerset and Bedford plus outlying facilities and remote sites. Requires excellent customer service skills and good working relationship with staff, contracted providers, and the public. This position performs troubleshooting, software installation, workstation set up, software support for users, inventory, and training. Bedford-Somerset DBHS full-time positions include excellent benefits! Healthcare coverage, pension plan, student loan reimbursement program, flexible spending account, and paid holidays. We encourage work/life balance with alternative work schedule options and wellness time. Family friendly agency with paid time off, paid sick time, employee assistance program, and family medical leave. Put your skills and training to use to perform IT functions and support to our staff! Apply today to join our IT Team! DESCRIPTION OF WORK This position provides support and systems enhancement activities for Information Technology (IT) end users for Bedford-Somerset DBHS. It requires and provides excellent customer service, establishing and maintaining a good working relationship with staff, contracted providers, service providers, and the general public. Work is performed independently using initiative and judgment to resolve user technical problems in the use of IT. Specific duties of this position include: Perform all aspects of employee workstations and peripheral support to include installation, maintenance, and upgrades for PC software. Provide support for telecommunication equipment and services, to include VoIP functions, audio and video conference equipment, and web conferencing. Perform software diagnostic procedures including software utility programs to assess and troubleshoot information technology software problems. Assist with software support functions to all field-based personnel. Support includes responsibility for cellular and broadband internet connections, VPN connections, printers/multifunction devices, workstations, laptops, and tablets. Assist with coding and documenting revisions and modification processes to support application software. Assist in developing reporting information and analytics for staff applications. Assist with ensuring and/or providing day-to-day user support for approximately 250 workstations. Support VPN connectivity for remote users. Assume primary support for all printers. Assist with IT inventories and tagging all IT equipment with inventory asset tags, scanning and inventorying items. Document and manage work assignments through the Help Desk Request System. Assist with implementation and provide end user support and training for all upcoming IT initiatives. Conduct formal classroom and informal information technology training as needed. Develop forms, assist and/or provide training on how to develop forms for the Electronic Health Record, HR Software, Fiscal Software and others as needed. Develop training materials, manuals, bulletins, on-line help documents, and other user aids. Maintain a safe work area and promote an accident-free workplace for others by ensuring equipment and cables do not pose hazards. Perform other related duties as assigned. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. On occasion, staff may need to work hours outside of the set work week to complete projects, meet work demands or in the event of an emergency. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Two years of experience providing information technology support services involving hardware and software installation, operation, and maintenance; or An associate's degree in any information technology field; or An equivalent combination of experience and training. Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. This position falls under the provisions of the Older Adult Protective Services Act. Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance. This position falls under the provisions of the Child Protective Services Law. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ********************************************************** and click the Veterans' Preference tab or contact us at **************************. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Gateway Rehab has an outstanding opportunity for a Treatment Support Technician 2 in our , PA location. Our Technician facilitates programming and assures the integrity of the therapeutic milieu. This position receives frequent supervision and instruction. Responsibilities Facilitates discussion groups and activities. Monitors patient behavior. Conducts handbook orientation. Conducts searches of patient belongings, rooms and person. Acts as a liaison between clinical staff and patients. Assists patients in completion of patient assessment forms. Assists with phone calls to family members/friends and referral sources. Assists with crises intervention. Transports patients to meetings, if applicable. Documents involvement with patients in progress notes. Collects urine and completes paperwork for drug screening as necessary. Provides post-discharge contacts/referrals under therapist direction. Monitors medication taken by clients and documents accordingly, if applicable. Works in the gift shop, if applicable. Manages menu and nutrition needs if applicable. Manages donation and patient requests, if applicable to the location. Monitors smoke breaks in the hospital setting, if applicable. Completes intake paperwork as needed. Monitors clients’ ADLs - including chores, behaviors, and grooming issues. Remains on duty until relieved. Attends mandatory GRC trainings and in-services. Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of 12 step programs and/or other recovery support and/or addictions preferred. Ability to adhere to ethical guidelines and maintain confidentiality and professionalism. Ability to convey information in a clear and concise manner. Ability to listen to patients without judgement. Ability to show empathy and understanding to patients. Requirements: High school diploma or GED. Preferred Requirements Some college preferred. Additional Requirements Valid driver's license and a clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. Pass a PA Criminal History Record Check. Obtain PA or a State Child Abuse and FBI fingerprinting clearances. Obtain CPR/First Aid training. Pass Drug Screen TB Testing This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Drug and Alcohol Rehabilitation Center Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. Gateway Rehab is an equal opportunity employer. M/F/D/V

**FirstEnergy at a Glance** We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. **About the Opportunity** This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00] As a participant in the Co-op/Intern Professional Development Program, you will be cultivating professional skills and performing professional level work. You won't just be sitting in meetings and shadowing all summer; you'll be actively contributing and doing the same work as other FirstEnergy employees on your team. You'll receive on-the-job training and challenging assignments. You will also be assigned a Supervisor, a Coach/Mentor and a dedicated IT Intern Program Coordinator to help you maximize your learning and growth throughout your summer... and beyond. Internships with FirstEnergy are full-time, paid opportunities spanning 14 weeks. You must be actively enrolled in an accredited university or college. **About the** **IT AMI Analyst** **Intern** As an **IT AMI Analyst** intern, you will actively drive and participate in the production support and enhancement lifecycle of FirstEnergy's Advanced Metering systems, with a focus on the Head-end Collection Engine, Meter Data Management System, Field Network Director System, and related functionality. This role will have duties that include business process understanding, application installation and configuration, project management, unit testing, and troubleshooting as part of high-quality support of our systems and related interfaces. An **IT AMI Analyst** has a passion for technology and enjoys the challenge of determining how systems work and troubleshooting issues. The IT AMI Analyst also learns the complex business processes of the systems they support. They have great communication skills allowing collaboration between IT and the business unit utilizing the application. **Examples of possible job duties and responsibilities of an** **IT AMI Analyst:** + Production support - ensuring FirstEnergy's Smart Meter Operations can successfully interrogate meters, connect and disconnect service, detect power outages and restorations, gather information, prepare and disseminate reports, and pass applicable data for billing, outage detection, settlement, and other teams. Activities include: + Investigating and resolving problems + Providing analytical and operational support to our business clients. + Troubleshooting configuration related hardware issues with Connected Grid Routers and Industrial Routers. + Manage the testing and deployment of patches and software upgrades. + Perform system security administration tasks. + Collaborating with teammates, vendor, other IT teams, and business clients to resolve issues and correct root causes, while providing consistent communication. + Enhancements -facilitating change requests through their entire lifecycle, including: + Requirements gathering + Design + Construction + Testing + Implementation + Knowledge sharing + Control - adhering to IT SOX controls/procedures for data and application changes, including but not limited to necessary approvals, segregation of duties, and applicable documentation evidence **Applicant Requirements:** + Currently enrolled, full time, in a bachelor's degree program at an accredited university/college focusing on **Business Administration, Computer Science, Computer/Management Information Systems or other technology related disciplines** + Class Standing - **Rising** **JUNIOR** or **SOPHOMORE** + Maintain a minimum cumulative **GPA of 2.5** + Must have the ability to work without sponsorship (now or in the future) **Preferred Skills/Experience** + PC or server hardware maintenance experience + Experience with relational databases (Oracle, MS SQL, and TeraData), including reading and revising data through software applications + Basic understanding of, or experience with, Structured Query Language (SQL) + Experience installing, configuring, or administering applications + Participation in IT software implementation projects or upgrades + Understanding of IT change management and incident management concepts and practices + Proficiency in Microsoft Office tools such as Excel, Outlook, Teams, and SharePoint. **Ideal Candidate** : + Highly motivated to work independently, utilizing virtual technologies, and learn quickly + Must be organized and work well with priority changes + Willingness to undertake assignments involving unfamiliar subjects + Demonstrates strong communication skills, both verbal and written, to effectively participate on a team and in remote meetings and conference calls + Strong attention to detail **Your Resume** **MUST** **Include:** + **Major/Minor/Degree** + **GPA** + Anticipated **graduation date** **Resume Suggestions:** We encourage you to include on your resume courses completed relevant to the position you are applying. Additionally, tell us about school projects where you may have utilized the skills needed for the position. Technology enthusiasts: be sure to describe your tech hobbies and use of technology outside of the classroom on your resume. **To Apply:** All applicants must create an account on FirstEnergy's Career Opportunities website in order to be eligible and to apply for this position. _IMPORTANT: Information regarding your application or the application process will be sent from a firstenergycorp.com email account. Please check your spam folder or add the firstenergycorp.com domain to your approved contacts or safe senders list._ **The ability to work remotely within the United States may be available based on business need. This option is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time.**

Job Description We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Services Required (SOW) · Computer imaging · Desktop support · General networking skills The Band 1 Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to the customers core operating systems and platforms and providing support and applying desktop fault resolution for the approved application suite. The ideal candidate should have 1-2 years experience in Windows Desktop support. Position responsibilities and functions · Provide first/second level contact and problem resolution for customer issues. · Work with Third Party Vendors to remediate complex AV issues as needed. · Provide timely communication on issue status and resolution. · Maintain ticket updates for all reported incidents. · Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. · Should have basic knowledge of Mac operating system, to support Apple pc users. · Install, upgrade, support and troubleshoot for printers, computer hardware. · Performs general preventative maintenance tasks on computers, laptops, printers. · Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment. · Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. · Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. · This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Required minimum qualifications and skills · Bachelor's degree or equivalent in Computer Science or related field. · CompTIA A+, Microsoft Certified Professional (MCP) or better. · Minimum of 18 months (about 1 and a half years) years of IT experience. · Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions, helpdesk ticketing systems. · Mobile device management including IOS and Android devices, enterprise encryption solutions, Windows PC/laptop management via Active Directory. · Proven analytical, troubleshooting and problem- solving skills. · Proven ability to multi-task, effectively determine priorities and meet SLAs. · Excellent communication relationship-building and internal customer service skills. · Adaptable and flexible in a fast-changing industry and work environment. · Willing to work off-hours and weekends when required for projects or emergency support. In addition, the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets

We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Services Required (SOW) · Computer imaging · Desktop support · General networking skills The Band 1 Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to the customers core operating systems and platforms and providing support and applying desktop fault resolution for the approved application suite. The ideal candidate should have 1-2 years experience in Windows Desktop support. **Position responsibilities and functions** · Provide first/second level contact and problem resolution for customer issues. · Work with Third Party Vendors to remediate complex AV issues as needed. · Provide timely communication on issue status and resolution. · Maintain ticket updates for all reported incidents. · Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. · Should have basic knowledge of Mac operating system, to support Apple pc users. · Install, upgrade, support and troubleshoot for printers, computer hardware. · Performs general preventative maintenance tasks on computers, laptops, printers. · Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment. · Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. · Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. · This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. **R****equired minimum qualifications and skills ·** Bachelor's degree or equivalent in Computer Science or related field. · CompTIA A+, Microsoft Certified Professional (MCP) or better. · Minimum of 18 months (about 1 and a half years) years of IT experience. · Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions, helpdesk ticketing systems. · Mobile device management including IOS and Android devices, enterprise encryption solutions, Windows PC/laptop management via Active Directory. · Proven analytical, troubleshooting and problem- solving skills. · Proven ability to multi-task, effectively determine priorities and meet SLAs. · Excellent communication relationship-building and internal customer service skills. · Adaptable and flexible in a fast-changing industry and work environment. · Willing to work off-hours and weekends when required for projects or emergency support. In addition, the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets ** Required Skills:** Analysis BASIC Connectivity Mac Emergency Computer Hardware Steps Laptops iOS Active Directory Android R Operating Systems Servers Networking MS Office Troubleshooting Computer Science Windows Vendors Teamwork Software Maintenance Customer Service Microsoft Office Science Communication Management

Reliance Bank is currently seeking an IT Operations Analyst to join our strong, friendly, community-focused team. This is an on-site position based at our headquarters office location in downtown Altoona, PA. Remote work arrangements are not currently available for this role. The IT Operations Analyst provides daily support and project leadership for a variety of key functions within the bank's IT operation. Key responsibilities include the following: IT Support: The IT Operations Analyst serves in a supportive capacity by assisting internal customers in troubleshooting and resolving a variety of issues and inquiries related to the bank's technology-based systems. This can range from providing basic computer instruction to more complex issues such as resolving system outages. Report Writing/Database Administration: Serve as the primary point of contact for all report writing and delivery functions at the bank. This includes leading the process of design, development, and distribution of reports for all levels of bank personnel Project Leadership: Plan, implement and successfully execute various bank-wide IT initiatives on an ongoing basis. Process Improvement: Continuously seek ways to improve business processes and create greater efficiencies bank-wide. Education/Skill Requirements: Our ideal candidate should hold a BA/BS or advanced certifications in Computer Science/Management Information Systems or related area of study (an equivalent combination of education and experience will also be considered). He/she should possess a strong customer-service orientation and approach to daily job duties; excellent written/verbal communication skills and problem-solving abilities; strong organizational skills; an ability to work effectively both independently and as part of a team; have proficient manual dexterity and eye-hand coordination; ability to bend, stand, sit, stoop, reach, walk up and down steps, lift and/or carry items weighing 50 lbs. or less; visual and auditory skills; valid driver's license. Experience Requirements: Prior work experience with computer systems and troubleshooting principles, methodologies, and issue resolution techniques is required. Familiarity with reporting software such as Microsoft SQL; working knowledge of relational databases such as Oracle, MSSQL, and Sybase. A basic understanding of banking and finance concepts is recommended for this role (more in-depth knowledge will be gained through training and hands-on work); prior experience working within the financial services industry a plus. Reliance Bank believes in investing in human capital and providing a welcoming atmosphere for employees. We offer an environment where employees have an opportunity to expand their skill sets, strive for career advancement, and participate in community involvement. Career perks include: Competitive salaries: Reliance Bank offers competitive compensation based on your qualifications and prevailing practices in the banking and finance sector. Benefits Package: Full-time employees are eligible to participate in our Medical, Dental, and Vision programs; receive company-paid group life insurance coverage as well as voluntary life insurance benefits; Short-Term and Long-Term Disability coverage; Retirement Savings: 401(k) with generous employer match plus discretionary contribution Professional Development: Opportunities to attend workshops, classes, or courses to further your professional competency and career. Paid Leave: Annual PTO days, 10+ paid holidays per year Other Benefits: Annual Bonus Program, Employee Wellness Program/Wellness Incentives, Employee Assistance Program, Fitness/Gym Reimbursements Reliance Bank is an Equal Opportunity/Affirmative Action employer.

**Requirements** **Must:** - Fluency in English and Spanish - Ability to write and communicate effectively in both languages - Problem-solving and organizational skills - Attention to detail - Good telephone manner - Competency in using IT equipment **Responsibilities** - Providing first-line technical support to engineers and approved dealers - Taking ownership of technical queries and warranty claims - Logging correspondence and advice in a timely and professional manner - Building positive and supportive relationships within the team - Assisting with translation in technical training sessions for Spanish engineers **Description** We are looking for a Spanish Technical Support Advisor to join our International Technical Support Team at our Head Office in Steeton, West Yorkshire. Full comprehensive training will be provided, and previous technical experience is not required. The role offers a salary of £26,000 per year, and working hours are Monday to Friday from 8:00 am to 5:00 pm. At Acorn Stairlifts, we value Quality, Unity, Integrity, Caring, and Ambition. We offer an Investors in People award, induction and training programs, excellent transport links, free car parking, an onsite canteen, and healthcare and pension provisions. We also have additional incentives such as the Managers Choice award and the Acorn achievers monthly scheme. Furthermore, you can earn up to £100 through our recommend a friend scheme. If you are interested in this role, please apply now. This is a full-time position.

Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for an experienced PC Support Supervisor. The PC Support Team Supervisor is responsible for overseeing the daily operations of the local help desk team to ensure efficient and effective technical support for all end-users. This role involves managing team performance, providing technical guidance, and ensuring high levels of customer satisfaction. Primary Responsibilities: • Supervise and lead the local help desk team, ensuring that all members are meeting performance standards and providing excellent customer service. • Monitor and manage help desk tickets, ensuring timely resolution of issues and proper documentation. • Develop and implement help desk policies and procedures to improve efficiency and service quality. • Report team status to Technology Support Manager on weekly basis. • Provide technical support and guidance to team members, assisting with complex issues and escalations. • Conduct regular performance evaluations and provide feedback to help desk staff. • Coordinate with other IT departments to ensure seamless support and integration of services. • Maintain up-to-date knowledge of industry trends and technologies to continuously improve help desk operations. • Prepare and present reports on help desk performance and metrics to senior management. Qualifications and requirements: • 4 Year Degree in Technology Disciple preferred. • Strong leadership and team management skills, with the ability to motivate and guide team members. • Excellent communication and interpersonal skills, with the ability to interact effectively with end-users and other IT professionals. • Excellent Technical Support Skills with the following technologies: Windows OS, Microsoft 365/Outlook/Teams, Networking, Laptops/Desktops, Printers/Plotters/All in One Copy Machines, Mobile Device Support, Scanners, etc. • Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. • Strong problem-solving skills and attention to detail. • Experience with help desk ticketing systems and IT service management (ITSM) tools. • Ability to develop and implement policies and procedures to improve help desk operations. • Commitment to continuous learning and professional development. Why Join the Cleveland Brothers Team: • Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account. • Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company. • Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul. About Us: Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service. Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit ************************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Address: 20 Seton Hill Drive City: Greensburg State: PA Country: United States of America Category: Information Technology Employment Status: Full-time Description JOB SUMMARY: The IT/AV Technician reports to the Institutional Director of Network Operations and is responsible for providing excellent customer service and technical support to students, faculty, staff, facilitators and other users of the School. This person is r esponsible for daily operations of the IT Help Desk, including procurement and deployment of equipment, assisting in problem solving, infrastructure support, and vendor management. This is a collaborative position responsible for partnering with IT functional areas on a variety projects, and involves a combination of technical expertise and customer service. This position is also responsible for the technical administration, maintenance, programming, and repair of the PC, network, and AV equipment in the classrooms and IT equipment in the faculty and staff offices. This person will also take the lead on new instructional technology projects, be responsible for hardware and software installation, problem diagnosis, and troubleshooting in the classrooms and offices. CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES: Student Services + Responsible for the creation and maintenance of student email accounts and groups; + Assist students with hardware or software problems with their computer equipment, diagnose and make recommendations for a resolution; + Assist with student online exams including Examplify, NBME, and COMAT; + Creates active directory and Exchange/Office 365 accounts for students; + Answer Help Desk calls from students. Create and maintain documentation as it relates to the support services offered by the Help Desk; + Clearly and consistently communicate with students as required to carry out position responsibilities; AV Tasks + In accordance with the meeting and class schedules, checks all classrooms before the scheduled start time to ensure the rooms are set up to the faculty/facilitator's satisfaction and that all audio/visual equipment is present. This includes, but is not limited to: setting up and/or moving tables, chairs, carts and equipment; locating and obtaining equipment needed; having face to face contact with faculty/facilitator before the start of the meeting or class to ensure the room meets their needs; + Testing and general maintenance of all AV equipment; + Troubleshoots AV equipment problems in standard meeting rooms, classrooms, IT rooms, computer labs, and faculty and staff offices; + Audio/Visual (AV) refers to LCD projectors, desktop and laptop computers, overhead projectors, TV/VCR units, microphones, video conference equipment, and any other media-related equipment used by faculty, students, or facilitators; + Recording and editing of lectures to be posted to the video play back system; IT Responsibilities + Provide immediate problem resolution or escalation to appropriate level of support/management; + Record actions taken and follow up on deferred actions; + Respond to requests for technical assistance by phone, email and/or using a ticket management system; + Maintain and support specialized software used by the different departments; + Provide training and technical assistance for users on AV equipment, PC equipment, computer labs, and web-based applications. This training can be arranged before the meeting or class or can take place the day of the meeting or class; + Pack up and secure IT equipment after class or event has ended; + Arranges for repair or disposal of broken equipment and interfaces with IT vendors for repairs and new projects that cannot be handled within the School; + Performs inventory of IT equipment and conducts quarterly preventative maintenance in all classrooms (IT rooms, PBL room, classrooms, and conference rooms etc.); + Installs and configures standard hardware and software upgrades on classroom PCs, faculty and staff PC's, computer lab PC's, meeting room PC's, and laptops; + Creates active directory and Exchange/Office 365 accounts for faculty and staff; + Answer Help Desk calls. Create and maintain documentation as it relates to the support services offered by the Help Desk; + Receive requests for software installation, assistance and support from end users. Only LECOM approved/owned software may be installed; + Perform hardware and software installations and diagnostic procedures including the use of software utility programs to diagnose and troubleshoot problems; + Ensure that conference rooms, classrooms, and labs are clean and orderly; + Clearly and consistently communicate with staff, faculty, and students as required to carry out position responsibilities; + Communicate with the Institutional Director of Network Operations and the IT Network Team as required to carry out position responsibilities; + Perform basic network troubleshooting and resolve access and connectivity issues; + Assist with the support of the telephony system including on site telephony servers, cabling patches, end user devices, and other telephony tasks as directed by the communications manager; + Configure workstations for end users utilizing a standard desktop configuration; + Provide end user support for on-site printing/copying/multifunction services; + Provide end user support for mobile devices; + Maintain a high level of knowledge and proficiency related to current as well as emerging information technology equipment and software; + Maintain the asset inventory database to include all equipment at LECOM; + Assist in the support of all on and off campus faculty and staff in the configuration, installation, repair, and upgrade of new and existing hardware and software; + Prepare necessary documentation for equipment purchase recommendations, and upgrade, repair, and inventory reporting as requested; + Serve as a training resource for the LECOM Computer System and other related programs; + Represent LECOM as a presenter or participant at meetings, seminars, and conferences; + Maintain new and current personal knowledge base of overall computer hardware and software for LECOM and LECOM computer services; + Assist with the preparation of computer equipment for all new faculty and staff, maintain a log of equipment; + Provide first line response for users requiring assistance with information technology issues and problems; + Respond to requests for technical assistance by phone, email and/or using a ticket management system; + Track issues to resolution, updating the internal knowledgebase and/or communicating learning with relevant business units; + Track user account creation, changes, and deletions, perform password resets; + Maintain, develop, and support personal computers, tablets, smart phones, servers, network equipment, and common applications; + Monitor and escalate alerts from Antivirus systems; + Monitor backup system alerts and escalate errors; + Support and maintain user accounts including rights, permissions, and systems groups; + Assist in the management of critical incidents; + Escalate more involved problems to the appropriate Tier 2 and Tier 3 support teams; + Quickly and accurately determine incident scope and impact; + Follow up on tickets at pre-defined intervals until resolved; + Update daily status reports and shift handover reports; + Act as a liaison between customers and technical escalation teams; + Provide a single view to the organization for information technology related problems; + Contribute to overall student success and participate in student events, including, but not limited to, White Coat Ceremony and Commencement; + Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction; + Be a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers, and overall outreach; and + Other duties as needed / assigned by a supervisor and/or his/her designee to maintain efficient and effective daily operations. EEO/AA/M/F/Vets/Disabled Minimum Requirements KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS: + Excellent organizational skills; + Maintain an established work schedule; + Ability to be self-reliant and follow instructions; + Ability to manage day-to-day operational aspects of an individual project; + Ability to check quality assurance procedures and ensure quality of products and services; + Knowledge to make plans which would help minimize risks in a project; + Ability to file records properly and ensure that all project documents are complete, current, and stored appropriately; + Ability to interact with customers (internal and external) and follow up as needed; + Ability to suggest areas for improvement with possible solutions, skills, and specifications; + Ability to work for the team with good interpersonal communication skills; + Ability to interact with customers cordially, understand their problems, and give solutions; + Knowledge of technical details and their application; + Knowledge and ability to coordinate and respond to calls to the MIS Help line; + Ability to respond to emails sent to ******************* ; + Skills in maintaining and supporting on and off campus faculty and staff in the configuration, installation, repair, and upgrade of new and existing hardware (PCs and laptops) and software; + Demonstrate expert experience in being able to join and disjoin computers from a Microsoft Windows Active Directory: + Understanding of organizational units utilizing group policies + Add users to groups for appropriate permissions to network resources, i.e. file and print sharing + Terminal Services/Remote Desktop Services + Adding users to the appropriate group to access these services utilizing thin clients; + Basic understanding of blacklisting and whitelisting of emails utilizing Spam filtering software; + Understanding of basic network protocols and terminology such as VLAN's and TCP/IP; + Basic understanding of Microsoft Windows DHCP and DNS; + Basic knowledge of remote PC control software such as Solar Winds Dame Ware; + Knowledge and expertise in use of Enterprise Virus software such as Panda, Symantec, Kaspersky, or Sophos; + Demonstrated experience and proficient at adding memory and hard drive to laptops, PC's and servers; + Reinstalling Windows Operating Systems for damaged or corrupted software; + Proficient at installing and setting up IP/network printers and integrating with LDAP for scan to email functionality; + Troubleshooting client wireless connectivity; + Be able to be flexible to accept other duties needed/assigned for the Institution's needs; + The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations; + The ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM; and + The ability to accept work directives from managers and supervisors in a respectful and cooperative manner. MINIMUM QUALIFICATIONS: Education an experience equivalent to: Minimum academic requirements are an Associate's or Bachelor's degree in Information Technology or related field with 3-5 years' experience. Prior experience in a help desk organization with PC/network troubleshooting skills. The person must be able to support and promote LECOM's mission.

Position Title IT System Administrator Division Information Technology(DIV) Department Information Technology Job Description This position is responsible to manage all aspects of servers with respect to services and performance while working closely with other IT staff to maintain uptime and service levels. This position also supports additional IT systems including Cloud services, LAN, WAN, servers, workstations, VoIP telephone, and related systems. Essential Job Functions: * System Monitoring: perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes; Review system and application logs, and verify completion of scheduled jobs such as backups. * Backup Operations: perform daily backup operations, ensuring all required file systems and system data are successfully backed up. * Security Maintenance: maintain the security of computerized information and data; perform regular security monitoring to identify any possible intrusions. * File Management: perform regular file archival and purge as necessary. * Technical Support: provide support to various constituencies; investigate and troubleshoot issues as requested; provide troubleshooting and repair for network issues, collaborating with others to achieve effective and efficient solutions. * Hardware and Software Recovery: repair and recover from hardware or software failures; coordinate and communicate with impacted constituencies. * Preventative Maintenance: develop, document, and standardize preventative maintenance routines to ensure system availability and performance standards on production systems. * User and Mailbox Management: add users into the network access database and provision mailboxes, and maintain mailbox databases. * Digital Audits: perform highly confidential digital audits on personnel as requested by approved administrators. * Cloud Services Management: administer, maintain and troubleshoot Cloud mail applications (O365 and Google Workspace) and cloud applications. * System Updates and Configuration: apply OS patches and upgrades regularly, and upgrade administrative tools and utilities; configure/add new services as necessary; Upgrade and configure system software that supports College infrastructure applications or Asset Management applications per project or operational need. * Procedure Maintenance: maintain operational, configuration, or other procedures. * Performance and Capacity Planning: perform ongoing performance tuning, hardware upgrades, and resource optimization as required; configure CPU, memory, and disk partitions as required. * Data Center Management: maintain data center environmental and monitoring equipment. * Vendor Management: work with vendors to establish, troubleshoot, and maintain voice/data communication as needed. * Training and Guidance: provide training and guidance on computer and cloud applications and equipment. * Hardware and Supplies Recommendations: provide recommendations for hardware and needed supplies. * Perform job duties in accordance with College policies and procedures. Required Qualifications Education: Associate's degree in a related field required; bachelor's degree preferred Experience: * 3-5 years of related experience is required. * Process management experience is required. Knowledge, Skills, and Abilities: * Demonstrated knowledge of Microsoft server environment. * Comprehensive understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and experience with cloud infrastructure management. * Comprehensive understanding of cybersecurity principles and best practices to ensure system integrity and data protection. * Strong knowledge of virtualization technologies (e.g., VMware, Hyper-V) and managing virtual environments. * Strong knowledge of networking protocols and services (e.g., DNS, DHCP, TCP/IP) and experience with network troubleshooting in a Cisco Meraki environment. * Proficiency in scripting and automation using tools such as PowerShell, Python, or similar to streamline system administration tasks. * Knowledge of disaster recovery and business continuity planning and implementation. * Ability to manage IT projects, including planning, implementation, and monitoring to ensure successful project delivery. * Demonstrated expertise and working knowledge of technical principles, theories and concepts in field of specialization. * Ability to handle sensitive and complex issues consistently, confidentially and professionally. * Excellent organizational skills, including the ability to prioritize multiple work assignments and manage multiple tasks in a constantly changing work environment while paying attention to detail. * Ability to independently make decisions. * Ability to work collaboratively and effectively with a diverse population. * Ability to consistently provide excellent customer service. The successful candidate will be required to obtain the following clearances: * PA Child Abuse History * PA Criminal Record Check * FBI Federal Criminal History Record Preferred Qualifications * Bachelor's degree preferred * Experience working with Apple hardware and software is preferred. * Related work experience in higher education is preferred. Physical Demands * Prolonged sitting * Frequent standing/walking or otherwise moving around campus * Repetitive finger/hand movements * Occasional lifting up to 20 lbs. * Occasional bending Salary $58,860 Schedule Days/Hours Monday - Daylight, Tuesday - Daylight, Wednesday - Daylight, Thursday - Daylight, Friday - Daylight, Hybrid Schedule Available Posting Detail Information Posting Number S-2023-160-P Number of Vacancies 1 Desired Start Date 08/19/2024 Position End Date (if temporary) Job Open Date 07/26/2024 Job Close Date Open Until Filled Yes Special Instructions to Applicants This is not a remote position - on-site presence is required a minimum of three days/week. Please have your current resume, a cover letter, your post secondary transcripts, and information for three professional references to provide with your application. Advertising Summary

Johnstown, PA $60,000 ‒ $70,000 Annually IT IT In this role, you'll be the go-to expert for resolving complex IT issues, ensuring our users have a seamless technology experience. You'll work from home most of the time, but be ready to travel to on-site locations as needed to handle work orders. **Key Duties:** * **End-User Onboarding:** Create and configure user accounts, install software, and provide initial training to new employees. * **Ticket Management:** Respond to and resolve technical support tickets in a timely and efficient manner, prioritizing urgent issues. * **Computer Maintenance:** Perform routine maintenance and troubleshooting on computers, laptops, and other hardware. * **Remote Support:** Provide remote assistance to users, using remote assistance screen-sharing tools and other technologies. * **On-Site Support:** Travel to on-site locations as needed to resolve IT issues that cannot be handled remotely. This includes, but is not limited to, printer setup, and basic network troubleshooting. * **Documentation:** Maintain accurate records of support activities and create knowledge base articles to help users self-resolve issues. **Qualifications:** * **Certifications:** CompTIA A+ Core 1 & 2 (required) * **Experience:** 2+ years in a Level 2 IT support role. * **Technical Skills:** Strong knowledge of Windows OS, Microsoft Office Suite, and common hardware components. * **Soft Skills:** Excellent problem-solving, communication, and customer service skills. * **Other:** Ability to work independently and as part of a team. Basic knowledge of Google Workspace, Trello and other technical skills are also a plus. **Benefits:** * **Competitive Salary:** We offer a competitive compensation package that rewards your skills and experience. * **Flexibility:** Enjoy the benefits of a hybrid work environment, balancing work from home and on-site visits. * **Growth:** We provide opportunities for professional development and advancement. **To apply:** Submit your resume and cover letter, highlighting your relevant skills and experience. **We look forward to hearing from you!**