Information technology specialist jobs in Knoxville, TN - 222 jobs
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IT Support Systems Analyst
Kodiak Construction Recruiting & Staffing
Information technology specialist job in Knoxville, TN
IT Systems Support Analyst
Compensation: $72,000-$80,000 annually
Schedule: Full-Time | Onsite
Our client is seeking an IT Systems Support Analyst to serve as the front line of technical support for internal users. This role is hands-on, people-facing, and critical to keeping daily operations running smoothly. You'll troubleshoot issues, manage service tickets, and support a wide range of hardware, software, and network systems in a fast-paced office environment.
Key Responsibilities
Log, prioritize, and resolve help desk tickets in a timely manner
Diagnose and troubleshoot hardware, software, and connectivity issues
Provide in-person, phone, and email support to end users
Configure, deploy, and maintain desktops, laptops, peripherals, and mobile devices
Support Microsoft 365, Windows 10/11, and common enterprise applications
Manage new user onboarding and employee offboarding
Perform routine software updates, patches, and device replacements
Assist with mobile device management (MDM)
Coordinate with vendors and escalate complex issues when needed
Document solutions, develop troubleshooting checklists, and recommend preventative improvements
Required Qualifications
1-5 years of experience in an end-user IT support or help desk role
Strong troubleshooting and customer service skills
Working knowledge of Windows OS, Microsoft 365, and desktop hardware
Basic networking knowledge (TCP/IP, DNS, DHCP, VPNs)
Experience supporting mobile devices (iOS preferred)
Ability to communicate technical information clearly to non-technical users
Education:
Associate degree in an IT-related field preferred
Bachelor's degree or technical certifications a plus
Work Environment
In-office support role with frequent user interaction
Regular prioritization of multiple requests and interruptions
Occasional lifting of IT equipment up to 40 lbs
Why This Role Matters
This position is the connective tissue between technology and the people who rely on it every day. You'll directly impact productivity, employee experience, and operational continuity by keeping systems stable, users supported, and problems solved before they snowball.
$72k-80k yearly 4d ago
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Computer Field Technician
Bc Tech Pro 4.2
Information technology specialist job in Knoxville, TN
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-39k yearly est. 1d ago
Lexus Technology Specialist
Toyota/Lexus of Knoxville
Information technology specialist job in Knoxville, TN
Job Description
DUTIES/RESPONSIBILITIES:
Directs the design and implementation of all technology in-dealership sales training.
Stays abreast of outside training opportunities for dealership personnel and arranges for training as needed.
Confers with managers and supervisors to determine training needs.
Works closely with managers at all facilities to schedule training sessions.
Formulates training policies, programs, and schedules based on knowledge of identified training needs or changes in products, procedures, or services.
Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
Conducts new sales employee orientations, safety seminars, and other training required by local, state, or federal regulations.
Maintains training records and documents certain training as required by local, state, or federal regulations.
Trains supervisory personnel in effective techniques for technology on-the-job training and performance evaluation.
Coordinates established training courses with technical and professional courses offered by area Lexus representatives.
Stays abreast of new developments, methods, and techniques in the training field.
Maintains professional appearance and reliable attendance on scheduled work days.
QUALIFICATIONS, EXPERIENCE, EDUCATION, CERTIFICATES, LICENSES, ETC.:
Associates degree or comparable work experience.
Must acquire Lexus training certifications as applicable new models and modifications occur.
Dealership Benefits
Insurance plans available for eligible full time associates
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Voluntary Accidental Insurance
Voluntary Critical Insurance
401k retirement
Paid Holidays for eligible associates
Paid vacations for eligible associates
Employee discounts
Sick Leave for eligible associates
Drug Free workplace
EEO
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$66k-101k yearly est. 5d ago
IT Specialist - Knoxville, TN
Pathfinder Group 4.3
Information technology specialist job in Knoxville, TN
Our client, a medical practice located in East Tennessee, is seeking an IT Specialist to oversee and manage all technology infrastructure, systems, and initiatives within the practice. The role is essential for the effective functioning of electronic health records systems, ensuring compliance with healthcare regulations, and optimizing technology use to enhance patient care. Qualified candidate will work on handling a majority of IT issues internally. Key responsibilities include:
System Management - Oversee the implementation, maintenance, and upgrading of EHR and other medical software.
Technical Support - Serve as primary contact for IT-related issues.
Compliance and Security - Ensuring compliance with HIPAA and other regulatory guidelines concerning patient data and technology use.
Project Management - leading technology projects, including software installations, upgrades, and system integrations.
Collaboration with healthcare professionals to understand their technology needs.
$64k-88k yearly est. 22d ago
IT Help Desk Support - Level II (Managed Services Provider / MSP)
K2 Staffing, LLC
Information technology specialist job in Knoxville, TN
Job DescriptionSummary Our client is a leading IT Solutions Company located in Knoxville, TN and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$36k-59k yearly est. 22d ago
IT Help Desk Support - Level II (Managed Services Provider / MSP)
K2 Staffing
Information technology specialist job in Knoxville, TN
Job DescriptionSummary Our client is a leading IT Solutions Company located in Knoxville, TN and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Knoxville, TN
$36k-59k yearly est. 14d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology specialist job in Knoxville, TN
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$30k-40k yearly est. 60d+ ago
IT Support Specialist
Artech Information System 4.8
Information technology specialist job in Philadelphia, TN
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: IT Support Specialist
Location: Philadelphia, PA
Duration: 12+ Months
They will be responsible for taking inbound and outbound calls
They are migrating from hex to o365
Taking control of screen helping them with queries. WebEx.
Interpersonal and strong communication skills Written as well they will contact vendors directly
Exemplary customer service experience
Adaptability to change - This project enhances every time for making better user experience for customer.
Will work with Ticketing system.
Previous Email migration project will work.
Call centre exp. plus
Remedy experience will be ideal
Additional Information
For more information, Please contact
Pankhuri Razada
Associate Recruiter
Artech information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960
************
[email protected]
$44k-76k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology specialist job in Knoxville, TN
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 22d ago
IT Intern- 6 Month Temporary Role, No Benefits
East Tennessee Children's Hospital 3.9
Information technology specialist job in Knoxville, TN
BASIC PURPOSE OF THE JOB * Assist with help desk calls, scheduling, and tickets. Basic end-user support to prevent customer service delays for basic technical issues. Under IT staff guidance, perform computer imaging, staging and installation. Assist in the maintenance of IT standards and documentation.
* Under direct supervision of a team leader, incumbents participate in an internship program in the Department of InformationTechnology and are given assignments at incremental levels of complexity as they gain proficiency in various functions, such as: web research, system analysis, programming, installation of software, configuration of hardware, etc. This position enables college students currently or recently enrolled in an approved program to receive technical training and gain practical experience. Does related work as required.
JOB REQUIREMENTS
Minimum Education
* Associates Degree preferred; or currently enrolled in Computer Science or related field.
Minimum Work Experience
* None
Required Licenses/Certifications for position
* None
Required Skills, Knowledge, and Abilities
* Understanding of operating systems, software installation and test procedures, security and operational requirements and clinical and financial systems.
PHYSICAL REQUIREMENTS
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
Medium lifting, pushing and pulling is required for 20-50 lbs occasionally, 10-20 lbs frequently and 10 lbs constantly to move objects. Sudden emergency situations have the potential for exposure to lifting or moving of up to 100 lbs. Frequent bending, walking, sitting, squatting, reaching and standing are required. Keyboard/computer use and/or repetitive motions may be required.
Come work where you can make a difference everyday.
$61k-87k yearly est. Auto-Apply 22d ago
IT Technician Tier 1
Sees Management LLC 4.5
Information technology specialist job in Knoxville, TN
Job DescriptionDescription:
ABOUT US:
Our focus is to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled, and empathetic to our patients' needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys, and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training.
POSITION SUMMARY:
The IT Tech Tier I is responsible for providing first-level technical support to end users across the organization. This role involves troubleshooting hardware and software issues, assisting with system access, and ensuring timely resolution of IT-related problems. The IT Tech Tier I works closely with the IT team to maintain system functionality and deliver excellent customer service to internal staff.
KEY RESPONSIBILITIES:
Respond to help desk tickets and provide technical support for hardware, software, and network issues.
Troubleshoot and resolve issues related to desktops, laptops, printers, and mobile devices.
Assist with user account setup, password resets, and access permissions.
Install, configure, and update software applications and operating systems.
Document support activities and resolutions in the ticketing system.
Escalate complex issues to Tier II or Tier III support as needed.
Maintain inventory of IT equipment and assist with asset tracking.
Support onboarding and offboarding processes for employees.
Provide basic training and guidance to users on IT systems and tools.
Ensure compliance with IT policies and data security protocols.
REQUIREMENTS:
Associate's degree in InformationTechnology or related field preferred.
1+ year of experience in IT support or help desk role.
Basic understanding of Windows OS, Microsoft Office, and common IT systems.
Strong troubleshooting and problem-solving skills.
Excellent customer service and communication abilities.
Ability to work independently and manage multiple tasks.
Familiarity with ticketing systems and remote support tools.
Willingness to learn and adapt to new technologies.
KNOWLEDGE, SKILLS, AND ABILITIES:
Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication.
Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership.
Analytical mind- capable of out-of-the-box thinking to solve problems.
Professionalism- Displaying cautious, helpful and ethical behavior. Maintaining composure even under difficult and challenging circumstances.
Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients.
Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes.
Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.
OWNERSHIP SKILLS:
Help foster a positive workplace environment that encourages accountability, collaboration and transparency.
Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.
Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner.
Aligning job responsibilities and projects with the company's goal and mission.
Pro-active measures in daily work that anticipates problems and develops solutions.
Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.
Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback.
Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities.
Offer solutions to problems rather than presenting issues.
Ask for constructive feedback regarding job performance.
Share responsibility for actively maintaining "workload items" for clinical and support buckets.
PHYSICAL REQUIREMENT:
Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.
Must be able to be stationary for prolonged periods of time
COGNITIVE REQUIREMENT:
Executes tasks independently.
Learns and memorizes tasks.
Maintains concentration/focus on tasks.
Performs task in a demanding environment requiring multi-task and prioritize work.
Must be comfortable working and interacting with large groups of people daily.
BENEFITS & PERKS:
Generous PTO allowance
Holiday Pay
Health, Dental & Vision
Life Insurance
Short-term disability
Long-term disability
401k with discretionary match
Uniform Allowance (clinic only)
Professional Development
SEES Group LLC. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.
Requirements:
$35k-58k yearly est. 22d ago
Help Desk Analyst (4am-12pm)
Altar'd State 3.8
Information technology specialist job in Knoxville, TN
Corporate Office - Knoxville, TN
Who Are We?
Altar'd State is a rapidly growing women's fashion brand with more than 100 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home decor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good. Our culture is Passionate, Committed, Entrepreneurial, Caring, Driven, Confident and Trusting.
Our Mission
“Stand Out. For Good”. At Altar'd State, those four words are more than just than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
Position Overview
The Help Desk Analyst is the primary point of contact for technical and operational support issues identified by our stores, home office, and distribution center organizations. Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations.
This individual works closely with the rest of the IT department to ensure system uptime and prompt resolution to all issues. This individual will also be part of future technology projects.
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
#73 in Fortune 100 Best Companies to Work For 2023
#4 in Fortune Best Workplaces in Retail™ 2022
#93 in Best Workplaces for Millennials™ 2023
#34 in Fortune Best Workplaces for Women™ 2022
$29k-33k yearly est. Auto-Apply 16d ago
Computer Support Specialist II
ASM Research, An Accenture Federal Services Company
Information technology specialist job in Oak Ridge, TN
The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments.
+ Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets.
+ Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs.
+ Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime.
+ Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use.
+ Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders.
+ Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies.
+ Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site.
+ Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use.
+ Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services.
+ Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites.
+ Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools.
+ Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes.
+ Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs.
+ Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups.
+ Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support.
**Minimum Qualifications**
+ Bachelors degree or technical or trade school training preferred.
+ 5+ years experience
**Other Job Specific Skills**
+ Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification.
+ Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance.
+ Proficiency in supporting Apple devices and Microsoft-based environments.
+ Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards.
+ Strong customer service and communication skills, with the ability to train and document processes for end-users.
+ Flexibility to support off-site meetings and executive staff as required.
+ Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements.
+ Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$30 - $30
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$42k-67k yearly est. 48d ago
Technical Support - Imaging Specialist
ITR 4.2
Information technology specialist job in Oak Ridge, TN
Job DescriptionTechnical Support TechnicianThis position provides preparation, imaging, configuration, and installation of software. Provide basic evaluation of computer functionality and be responsible for imaging of computers to load pre-configured operating systems and verification of correct hardware function (Windows and Mac).
Imaging new machines as well as reimaging older machines to be reused.
Qualifications:• Strong technical aptitude and laptop /PC troubleshooting skills.
• Fix issues with laptops that are being imaged.
• Ability to follow procedural steps.
• Attention to detail.
• Works well with other team members.
• Deadline and detail oriented.
• Willingness to learn.
Experience:• Microsoft Office: 1 year (Preferred)• Windows: 1 year (Preferred)• Mac: Basic understanding (will have the opportunity to learn more while in position.
• Software troubleshooting: 1 year (Preferred)
$34k-56k yearly est. 30d ago
Waste Technical Support Specialist - Oak Ridge, TN
RSI Entech
Information technology specialist job in Oak Ridge, TN
ASRC Industrial, (“AIS”), and its Operating Companies will never ask job candidates for sensitive personal information (such as Social Security numbers, banking details, or payment of any kind) during the hiring process. If you receive unsolicited communications from individuals claiming to represent ASRC Industrial using non-official email addresses (e.g., not ************************), please report the message and do not engage. Official job postings can always be found on our website: asrcindustrial.com/careers/ or ********************************************
About RSI
RSI is a dynamic group of companies that has provided services to major federal clients and Fortune 500 engineering and construction companies since 1996. We have experience in complex, highly regulated markets providing environmental, nuclear, construction management, project delivery, and specialty professional services while maintaining an excellent safety record. We offer a full range of benefits including a generous PTO plan, paid holidays, medical, dental, vision, 401K (100% match up to 4% eligible compensation) and 100% immediate vesting, basic and supplemental life insurance, and short- and long-term disability.
RSI is headquartered in Oak Ridge, Tennessee, and is a wholly owned operating company of ASRC Industrial (AIS). AIS is a wholly owned operating company of Arctic Slope Regional Corporation (ASRC), an Alaska Native Corporation (ANC). Through ASRC, we are a certified Minority Business Enterprise (MBE) and Small Disadvantaged Business (SDB), and we also offer 8(a) options.
Position Summary
RSI is currently recruiting for a talented and experienced Waste Technical Support Specialist to support the UCOR Cleanup Projects at Oak Ridge National Laboratory, and Y-12 National Security Complex. The Waste Technical Support Specialist is responsible for the preparation of CERCLA documentation, characterization planning, and sampling and analysis plans to provide a path forward for ultimate disposition of remediated materials. The Waste Technical Support Specialist is responsible for evaluating the results as samples are collected and data is received from the analytical laboratories. The facilities subject to characterization, waste management, and disposition by UCOR have a wide variety of radionuclide, and chemical contaminants; thus, a broad background is desired. This position is primarily for the characterization, management, and disposition of waste for buildings and their remaining contents, equipment, and process systems; however, soil and water characterization will also be required. The job also includes other related aspects of waste management and disposition including but not limited to waste management calculations, waste determinations, profile development, documentation of waste characterization information, waste certification, waste disposition planning, procurement of off-site commercial treatment and disposal services, and overall coordination of the treatment and/or disposal of wastes at on-site and off-site treatment, storage, disposal and recycle facilities (TSDRF).
Primary Responsibilities
Collecting existing process knowledge to define the contaminants of concern, and the materials subject to characterization.
Performing field visits to hazardous and radiological waste sites.
Preparing data quality objectives and data quality assessments in accordance with EPA guidance (U.S. EPA QA/G-4, U.S. EPA QA/G-9R).
Developing sampling and analysis plans to collect the required data.
Preparing engineering calculations where necessary for materials of construction, or to balance hazardous constituent concentrations across the balance of the waste stream.
Preparing regulatory work plans and waste handling plans under the CERCLA process.
Assists the generator in determining the sampling and analysis requirements, verify compliance with the waste acceptance criteria, and support the final waste determination.
Provides input in the development of acceptable methods of radiological characterization including Gamma Nondestructive Assay, active/passive neutron interrogation, Dose-to Curie, and Surface Contaminated Objects.
Supports the technical review of waste data packages and documentation for compliance with the TSDRF WAC, Toxic Substances Control Act (TSCA), Resource Conservation and Recovery Act (RCRA), radiological and other statutes/regulations and U.S. Department of Energy (DOE) Orders.
Compiles information, supports preparation, and prepares and/or reviews Land Disposal Restrictions (LDR) notifications.
Prepares waste management plans for new facilities or projects.
Monitors compliance with the staging and/or storage time limits promulgated by DOE Order 436.1, RCRA, TSCA and other applicable requirements.
Supports regulatory agency and DOE-OREM interactions, such as negotiations, inspections, and technical assistance meetings
Serves as a technical and policy advisor to management and provides oversight on waste management matters relating to environmental remediation, decommissioning and demolition, storage and transportation of materials.
Job Knowledge/Qualifications
Technical knowledge of radiological and chemical characterization practices.
Technical knowledge of laboratory analytical procedures/practices and analytical data evaluations.
Technical knowledge of TSDRF waste acceptance criteria
Knowledge of environmental regulations and DOE Orders.
Able to complete 40 hour HAZWOPER training
Proven ability to work with a multidisciplinary team
Effective written and verbal communication skills
Knowledge of the CERCLA cleanup process
Self-motivated, requires limited direction
Required Education and Experience
Must have at a minimum a bachelor's degree in science or engineering or equivalent experience, with a minimum of 5 years of experience in the responsibilities detailed (10+ years preferred)
Prior experience in waste management operations
Experience and knowledge of the Oak Ridge Reservation (ORR) and the Department of Energy (DOE) is preferred but not required
Clearance and Health Regiments
Criminal Background Check
Pre-placement Drug Screening
Ability to obtain a Q Clearance
EEO Statement
ASRC Industrial (AIS) and its operating companies affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. AIS is an Equal Opportunity Employer.
$35k-59k yearly est. Easy Apply 60d+ ago
Waste Technical Support Specialist - Oak Ridge, TN
ASRC Industrial Services
Information technology specialist job in Oak Ridge, TN
_ASRC Industrial, ("AIS"), and its Operating Companies will never ask job candidates for sensitive personal information (such as Social Security numbers, banking details, or payment of any kind) during the hiring process. If you receive unsolicited communications from individuals claiming to represent ASRC Industrial using non-official email addresses (e.g., not ************************), please report the message and do not engage. Official job postings can always be found on our website: asrcindustrial.com/careers/ or *********************************************
**About RSI**
RSI is a dynamic group of companies that has provided services to major federal clients and Fortune 500 engineering and construction companies since 1996. We have experience in complex, highly regulated markets providing environmental, nuclear, construction management, project delivery, and specialty professional services while maintaining an excellent safety record. Weoffer a full range of benefits including a generous PTO plan, paid holidays, medical, dental, vision, 401K (100% match up to 4% eligible compensation) and 100% immediate vesting, basic and supplemental life insurance, and short- and long-term disability.
RSI is headquartered in Oak Ridge, Tennessee, and is a wholly owned operating company of ASRC Industrial (AIS).AIS is a wholly owned operating company of Arctic Slope Regional Corporation (ASRC), an Alaska Native Corporation (ANC). Through ASRC, we are a certified Minority Business Enterprise (MBE) and Small Disadvantaged Business (SDB), and we also offer 8(a) options.
**Position Summary**
RSI is currently recruiting for a talented and experienced Waste Technical Support Specialist to support the UCOR Cleanup Projects at Oak Ridge National Laboratory, and Y-12 National Security Complex. The Waste Technical Support Specialist is responsible for the preparation of CERCLA documentation, characterization planning, and sampling and analysis plans to provide a path forward for ultimate disposition of remediated materials. The Waste Technical Support Specialist is responsible for evaluating the results as samples are collected and data is received from the analytical laboratories. The facilities subject to characterization, waste management, and disposition by UCOR have a wide variety of radionuclide, and chemical contaminants; thus, a broad background is desired. This position is primarily for the characterization, management, and disposition of waste for buildings and their remaining contents, equipment, and process systems; however, soil and water characterization will also be required. The job also includes other related aspects of waste management and disposition including but not limited to waste management calculations, waste determinations, profile development, documentation of waste characterization information, waste certification, waste disposition planning, procurement of off-site commercial treatment and disposal services, and overall coordination of the treatment and/or disposal of wastes at on-site and off-site treatment, storage, disposal and recycle facilities (TSDRF).
**Primary Responsibilities**
+ Collecting existing process knowledge to define the contaminants of concern, and the materials subject to characterization.
+ Performing field visits to hazardous and radiological waste sites.
+ Preparing data quality objectives and data quality assessments in accordance with EPA guidance (U.S. EPA QA/G-4, U.S. EPA QA/G-9R).
+ Developing sampling and analysis plans to collect the required data.
+ Preparing engineering calculations where necessary for materials of construction, or to balance hazardous constituent concentrations across the balance of the waste stream.
+ Preparing regulatory work plans and waste handling plans under the CERCLA process.
+ Assists the generator in determining the sampling and analysis requirements, verify compliance with the waste acceptance criteria, and support the final waste determination.
+ Provides input in the development of acceptable methods of radiological characterization including Gamma Nondestructive Assay, active/passive neutron interrogation, Dose-to Curie, and Surface Contaminated Objects.
+ Supports the technical review of waste data packages and documentation for compliance with the TSDRF WAC, Toxic Substances Control Act (TSCA), Resource Conservation and Recovery Act (RCRA), radiological and other statutes/regulations and U.S. Department of Energy (DOE) Orders.
+ Compiles information, supports preparation, and prepares and/or reviews Land Disposal Restrictions (LDR) notifications.
+ Prepares waste management plans for new facilities or projects.
+ Monitors compliance with the staging and/or storage time limits promulgated by DOE Order 436.1, RCRA, TSCA and other applicable requirements.
+ Supports regulatory agency and DOE-OREM interactions, such as negotiations, inspections, and technical assistance meetings
+ Serves as a technical and policy advisor to management and provides oversight on waste management matters relating to environmental remediation, decommissioning and demolition, storage and transportation of materials.
**Job Knowledge/Qualifications**
+ Technical knowledge of radiological and chemical characterization practices.
+ Technical knowledge of laboratory analytical procedures/practices and analytical data evaluations.
+ Technical knowledge of TSDRF waste acceptance criteria
+ Knowledge of environmental regulations and DOE Orders.
+ Able to complete 40 hour HAZWOPER training
+ Proven ability to work with a multidisciplinary team
+ Effective written and verbal communication skills
+ Knowledge of the CERCLA cleanup process
+ Self-motivated, requires limited direction
**Required Education and Experience**
+ Must have at a minimum a bachelor's degree in science or engineering or equivalent experience, with a minimum of 5 years of experience in the responsibilities detailed (10+ years preferred)
+ Prior experience in waste management operations
+ Experience and knowledge of the Oak Ridge Reservation (ORR) and the Department of Energy (DOE) is preferred but not required
**Clearance and Health Regiments**
+ Criminal Background Check
+ Pre-placement Drug Screening
+ Ability to obtain a Q Clearance
**EEO Statement**
ASRC Industrial (AIS) and its operating companies affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. AIS is an Equal Opportunity Employer.
$35k-59k yearly est. Easy Apply 60d+ ago
Specialist, IT Purchasing-Inventory
Tennessee Board of Regents 4.0
Information technology specialist job in Knoxville, TN
Title: Specialist, IT Purchasing-Inventory
Department: InformationTechnology
Number of Positions: 1
Classification: 3/On Campus
#: 651140
Type of Appointment: Non-Exempt
Pay Rate: $37,720 - $46,170/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application: Resume, transcripts and three professional references.
Reference check requirements: Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
A professional reference such as a previous or current co-worker may be used as one of the references.
Position Summary: This position provides technical - clerical support for the entire InformationTechnology department and maintains information and records relevant to related inventory and purchasing. Prepares purchase requisitions for a wide variety of college technical systems and has primary responsibility for initiating ongoing annual maintenance for these systems from all departments within Information Systems. This position administers the extensive inventory of thousands of items of equipment across all campus locations.
Essential Functions:
50% Coordinate purchases with various departments and monitor these orders. Assist with tracking IT budget expenditures and assist with resolution of issues related to ongoing maintenance contracts with a variety of vendors.
20% Maintain hardware and software inventory related to Technology Access Fee and IT purchases. Assist with ongoing equipment surplus and equipment donations to other institutions.
10% Prepare and maintains IT departmental forms including accumulated leave balances, travel requests and claims, petty cash vouchers. Maintain documentation related to IT department as required.
10% Manage all enterprise level software licenses. Work with vendors to ensure contracts are current and reflect needs specified by staff.
10% Assist Chief Information Officer with various projects as needed within the department. Makes arrangements for travel, conferences, appointment, special events or other business activities; keeps appointment schedule and develops itineraries. Other duties as assigned.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Job Requirements:
High school diploma or GED required. Associate degree preferred.
Significant on-the-job training in institutional processes and procedures is required; extensive use of specific information systems such as the online procurement system is a must.
3 years of job-related experience required.
Part-time work experience is calculated at 50% credit of full-time work experience.
Skills/Abilities:
In-depth knowledge of IT hardware and software, and the ability to troubleshoot common issues.
Detail-oriented with strong time management to maintain accurate inventory records.
Capability to analyze data for forecasting needs and identifying trends.
Effective interpersonal communication and clear documentation abilities.
Strong troubleshooting skills and knowledge of preventative maintenance for IT equipment.
Able to engage in the College's mission and values.
.
Physical Demands:
In addition to the daily office environment, often there are large boxes of materials received in this office (printers, computers, software) that require distribution.
Accommodation is possible although there is significant work accomplished with outside vendors and the business office using telephone communication.
Normal office environment for daily work.
Hazards: Normal office environment for daily work.
Full-time Employment Benefits:
Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA
Wellness Incentive Program, if enrolled in health plan
Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program
Employee Assistance Program
Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b
Employee Discount program with over 900+ companies
14 Paid Holidays/Year Includes paid days off the last week of December
Sick Leave Bank
Longevity Pay
Many opportunities for professional development
Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the nondiscrimination policy. For questions or concerns, please contact George Underwood at ********************* or ************.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College's Human Resource Office at ************ or by email at ********************.
If you are interested in this position, click on Apply located below or Apply Now in the upper right-hand corner.
#mrp
$37.7k-46.2k yearly Easy Apply 44d ago
Computer Support Specialist II
ASM Research 4.2
Information technology specialist job in Oak Ridge, TN
The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments.
Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets.
Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs.
Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime.
Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use.
Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders.
Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies.
Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site.
Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use.
Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services.
Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites.
Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools.
Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes.
Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs.
Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups.
Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support.
Minimum Qualifications
Bachelors degree or technical or trade school training preferred.
5+ years experience
Other Job Specific Skills
Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification.
Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance.
Proficiency in supporting Apple devices and Microsoft-based environments.
Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards.
Strong customer service and communication skills, with the ability to train and document processes for end-users.
Flexibility to support off-site meetings and executive staff as required.
Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements.
Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.
$37k-64k yearly est. 17h ago
Operations Technical Specialist
Centrus Energy 3.9
Information technology specialist job in Oak Ridge, TN
If you like hands-on work, high-tech systems, and being at the heart of complex operations, this role was built for you. As an Operations Tech Specialist at Centrus Energy, you'll help bring advanced manufacturing and plant systems to life-from installation and startup to daily operation and performance testing. You'll work side-by-side with engineering, construction, and operations teams to ensure equipment runs safely, efficiently, and on schedule while supporting a mission that directly impacts the future of clean energy.
What You Will Do?
You'll operate, monitor, and maintain production and support equipment to meet manufacturing and operational goals. This includes supporting equipment turnover from construction, assisting with startup and functional testing, adjusting systems manually and through computer controls, responding to alarms, and documenting operational activities. You'll perform inspections, support procedure development, assist with select maintenance activities, and help ensure all operations meet safety, quality, security, and regulatory requirements-all while keeping systems running reliably across normal, off-normal, and emergency conditions.
We'd Love to Hear from People With:
An Associate of Science in Engineering or Physical Sciences,
OR completion of the U.S. Naval Nuclear Propulsion Program,
OR equivalent technical experience with a high school diploma/GED.
3 or more years of plant operator experience within the last eight years in:
Chemical, nuclear, or power-generation industries
Critical infrastructure operations
Or similar technical military experience
The capability to work in required PPE (respirators, anti-Cs, electrical gear, etc.).
The ability to obtain and maintain a Q-level security clearance
A Successful Candidate Brings:
Hands-on experience with equipment startup, system testing, and operational troubleshooting
Comfort responding to alarms and operating under structured safety and emergency procedures
A disciplined, safety-first mindset in radiological, chemical, and industrial environments
Already maintains a Q-level security clearance
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
This position will require a pre -employment background check and a pre-employment drug test.
Centrus Energy and all subsidiaries shall abide by the applicable legal requirements. We prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin.
This position requires the successful candidate to obtain and maintain a Q security clearance. Candidates for positions requiring a security clearance are required to be tested for the absence of any illegal drug as defined in 10 CFR 707.4 prior to an offer of employment being made.
In addition, once employe, employees will become part of a random drug testing program and may also be tested in the event of any incident causing injury or causing damage to property, or if it is determined that there is a reasonable suspicion the employee is under the influence of drugs or alcohol. This position will require preemployment background check on the part of the Company and in order to receive a Q security clearance, a background investigation by the Federal government. Subsequent Federal government reinvestigations may be required.
Centrus Energy Corp. is an Equal Opportunity Employer.
$58k-81k yearly est. Auto-Apply 16d ago
IT Support Technician
Greenheck Group
Information technology specialist job in Knoxville, TN
Ready to join a global leader in air movement and ventilation? At Greenheck Group, joining our team means more than just starting a job, it's joining an award-winning culture prioritizing your growth and development. Our unwavering commitment in supporting our team members both personally and professionally has earned us national recognition time and time again. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, Greenheck Group designs and manufactures industry-leading air movement and ventilation solutions through our family of trusted brands. Our products are found in commercial, institutional, and industrial facilities worldwide, from schools and hospitals to factories and stadiums. Since 1947, we've proudly invested in our people and our communities, fostering innovation, leadership, and opportunity at every level. We are more than products, we are a team of inspired people doing extraordinary things.
As the IT Support Technician, you will assess and recommend hardware and software configurations, install and maintain PC hardware, software and vendor provided systems. Performs diagnostics, trouble shooting, and technical assistance to end users and technical staff. Works directly with end users and effectively communicate procedures and solutions at all levels of user experience in a professional manner.
What you'll be doing:
Inspect PC equipment, set up and test PCs and peripherals such as monitors, keyboards, printers, wireless accessories. Prepare PCs for delivery and installation at users work center or shop floor.
Install, maintain and support operating system software, including the determination of errors and the application of corrections, as necessary.
Provide first and second level of trouble-shooting in resolving problems. Use ticketing software to document and escalate issues to additional support teams.
Maintain good working relationships with manufacturing vendors and support providers.
Coordinate the work of vendor representatives assisting in system maintenance or upgrades.
Diagnose system hardware, software, and operator problems. Recommend or perform minor remedial actions to correct problems based on knowledge of system operations.
Work with IT management to provide proper levels of customer service based on customer needs.
Work with remote users across corporate environment to provide support with various remote-control software.
Practice effective time management and prioritization of tasks.
Work with support personnel in all areas of IT including Networks, Programming, Systems, and Analysis for issue resolution and continuous improvement.
Develop policies and procedures that outline how problems are identified, documented, assigned, and corrected.
Attend technical conferences, formal training classes, and seminars to keep abreast of new hardware and software product developments.
Must be able to work flexible hours to assist with computer maintenance and upgrades.
What you should have:
0-2 years of relevant work experience required.
High school or GED required.
2 Year / Associate Degree preferred.
Proficiency in Microsoft Office suite, MS Windows, iOS. Knowledge of computer hardware and configurations.
COMPENSATION & BENEFITS
Greenheck Group takes pride in providing competitive pay along with a comprehensive benefits package as part of our total rewards program. The starting base pay range for this position is $23.75/hour - $29.34/hour and may vary based on factors such as job-related knowledge, skills, experience, and performance.
With best-in-class benefits, you can be the best you, and together, we can be the best in the industry. Visit our Perks & Benefits page for more information on these offerings:
Health & Family Support
Financial Security
Learning & Development
Rewards & Recognition
Wellbeing & Mental Health
Work-Life Balance
Fun Perks
SPECIAL NOTATION
The preceding statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. The Employer retains the right to change or assign other duties to this position.
PHYSICAL REQUIREMENTS
Work is performed in an office environment and requires the ability to operate standard office equipment, such as a computer and phone. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial motions of the wrists, hands, and/or fingers. The person is required to have close visual acuity to perform an activity such as: preparing and analyzing data, and figures; transcribing; viewing a computer terminal; extensive reading. Occasional mobility required to attend in-person meetings and complete various office tasks. Work may be performed in company's setting, home, or hybrid.
EEO STATEMENT
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
ACCOMMODATIONS REQUEST
Greenheck Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. To request an accommodation for the application or interview process, please email **************** with your name, job title, posting number, and requested accommodation.
RECRUITING FRAUD ALERT
At Greenheck Group, your personal information and online safety are our top priorities. Our recruiters will only direct candidates to apply through our official career page at ************************************ We will never request payments, financial account details, or sensitive information such as Social Security numbers. If you're unsure about the legitimacy of a message, please contact **************** for verification.
If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us!
$23.8-29.3 hourly Auto-Apply 3d ago
Learn more about information technology specialist jobs
How much does an information technology specialist earn in Knoxville, TN?
The average information technology specialist in Knoxville, TN earns between $52,000 and $99,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.
Average information technology specialist salary in Knoxville, TN
$72,000
What are the biggest employers of Information Technology Specialists in Knoxville, TN?
The biggest employers of Information Technology Specialists in Knoxville, TN are: