Information technology specialist jobs in Lakeland, FL - 680 jobs

Description IT Tier 1 Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the best tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us. We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and helping people get back to work quickly. You'll be the friendly first point of contact for internal teams and managed IT clients, handling everyday tech issues and building a strong foundation for your IT career. What You'll Be Doing Be the go-to person for IT help via phone, email, and ticketing system Troubleshoot hardware, software, and network issues using smart questions and diagnostic tools Support audio and video setups in conference rooms (yes, you'll save meetings) Keep tickets moving and resolved within 24-48 hours Help users connect to networks, VPNs, and wired connections Install, update, and maintain software and devices Follow best practices for security, processes, and documentation Jump in on other projects as needed, we're a team What We're Looking For Clear and friendly communication skills-you can explain tech without the jargon Adaptable mindset and willingness to learn new tools and systems Ability to juggle multiple tasks and stay organized Strong problem-solving and decision-making skills Comfortable working independently and as part of a team Basic technical troubleshooting skills and curiosity to learn more Bonus Points If You Have A high school diploma or GED (required) Technical education or 2+ years of IT helpdesk experience CompTIA A+ certification Experience with: Windows, mac OS, Google Workspace, and Microsoft 365 Mac and PC hardware, printers, scanners, and mobile devices Endpoint security or desktop protection tools Perks & Benefits Paid time off starts accruing after 90 days Health benefits & 401(k) eligibility after 60 days Medical, Dental, Vision, and Life Insurance Paid holidays A supportive team environment with room to learn and grow If you're early in your IT career (or ready for your next step) and want to work somewhere that values curiosity, teamwork, and growth-Dex Imaging could be a great fit DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.

About Justrite Safety Group At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority-it's our passion. The Contribution You'll bring to this Role: The IT Support Analyst will be based out of our Brooksville, FL office and is responsible for providing outstanding technical support of computer systems and networking infrastructure. This role will serve as the first point of contact for all users seeking technical assistance, so this analyst will represent the face of IT in the company. The role will provide technical support directly to employees, performing on-the-spot diagnostic evaluations, discovering efficiency gains, and standardizing all routine tasks. The role will work in conjunction with IT staff members to support business partners, to ensure that all operational activities exceed the service level offerings along with business goals and objectives set for the enterprise. They will take service desk calls, work service desk tickets through a ticketing system, and assist in network administration and security. The role will also assist IT members with Active Directory Users & Computers, O365 administration, VoIP endpoint troubleshooting, and Exchange Management. The person will identify, prioritize, and resolve critical hardware, software, infrastructure, and security related issues that impact business operations for 1,500 users across many different sites. In this role, you will report directly to the Director of IT Operational Excellence, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals. About the Team: Our IT team is composed of talented professionals who are recognized as some of the best in the industry. They bring a wealth of experience and innovation, ensuring that we remain at the forefront of technology. With a collaborative mindset and a commitment to excellence, the team continuously drives success by creating solutions that power our operations. Whether developing cutting-edge tools or supporting our infrastructure, the IT team is integral in helping us achieve our business goals. What You'll Do at Justrite: Primary responsibility for day-to-day operations for the IT Service Desk, including prioritization and troubleshooting of end user support tickets, root-cause analysis, and issue resolution. Ensure service delivery and customer satisfaction exceed published service level agreements and report key performance indicators to the management team. Provide end user support across all virtual and physical machines, maintain up-to-date hardware/software on all end user machines and network hardware, according to update schedule Respond to customers via deskside, phone, email or MS Teams chat Create and maintain all standard work instructions as it relates to end user computing, network configs and mappings Monitor, in conjunction with applicable service providers, all critical production processes and technologies that have high visibility and impact on business operations Maintain company standards and assist with inventory management for both software, and hardware. Maintain license counts and compliance for all tools including ERP and associated applications Ability to work well in a team as well as individually Ability to lift up to 50 pounds Occasional after-hours support will be needed Your Skills and Expertise: To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum: BS in Computer Science, MIS, or related field strongly preferred BS in Information Technology, Systems/Network Administration, Computer Science, MIS, CIS or related field strongly preferred Certification in CompTIA A+, Network+ or MCP a strong plus 4 to 5 years of hand-on experience in fast-paced environment Experience supporting on-site and remote users in a Windows based environment for over 1,000 users Demonstrated experience in the following networking concepts: Directory Services (e.g. Windows 2016+ AD, LDAP, O365), Systems (e.g.AS/400, Windows, MS Exchange, VMware, VDI, RDS), Internet Protocols (e.g. DNS, HTTP, SMTP, SSL) Experience with different network types (i.e. LAN, WAN, VPN) and Cisco switch configuration Working knowledge using remote tools to support users on Remote Desktop Services or VMWare Additional qualifications that could help you succeed even further in this role include: Ability to image computers on site as well as keep all on-site hardware inventory ERP system knowledge a plus Great troubleshooting skills for: Windows 10, VPN, Windows Server, Active Directory, MS Office, Exchange Competent in handling software licensing process Ability to work efficiently under a fast-paced work environment while managing multiple priorities Ability to provide excellent customer service in a professional manner and explain technical jargon in non-technical terms to our users Strong logical & analytical skills Able to find root causes of problems & quickly implement solutions (good knack of troubleshooting hardware and software) Able to properly prioritize user requests according to urgency (Understand an Incident vs a Request) Excellent verbal and written communication skills. Ability to create Knowledge Base articles on IT procedures. Ability to learn new technical and business concepts very quickly Ability to update a ticket with notes of a good problem statement/troubleshooting before escalation (detail oriented) Compensation: The position offers a competitive base salary ranging from $65,000-$75,000. Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets. Benefits: Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We understand the importance of work-life balance, so we offer flexible hours and work options, giving you the freedom to manage your time effectively. These options vary depending on the specific roles and business needs. Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace. Why Choose Justrite Safety Group? As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment. Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!

Department: Network Operations / Low-Voltage Systems Employment Type: Full-Time (In-Person Only) NOT A REMOTE position. We are seeking a driven and technically skilled Network / Low-Voltage IT Specialist to support and enhance our growing portfolio of ISP networks, access control systems, CCTV deployments, and core network infrastructure. This role supports everything from ISP network delivery, camera system deployments, and access control platforms, to switching, routing, server environments, and field troubleshooting across our client sites. Depending on experience, this position can scale from IT Support Technician to Network Engineer or Systems Administrator within our low-voltage environment. Core Responsibilities Network & Infrastructure Install, configure, and maintain network devices including Ubiquiti switches, Trendnet switches, MikroTik routers, and Aditum gateway routers used for ISP control and property-wide bandwidth management. Support the deployment and maintenance of fiber, copper, and wireless network infrastructure across multi-building properties. Administer and troubleshoot core services: TCP/IP, DNS, DHCP, VLANs, VPNs, routing/switching, QoS, and trunking. Monitor system performance, availability, and site security across diverse environments. Low-Voltage / Security Systems Provide Tier 1 3 support for: CCTV systems (Verkada, Axis, Ubiquiti UniFi Protect) Access control platforms (Verkada AC series, Schlage ENGAGE/NDE/LE, 2N intercoms, and associated backend systems) VoIP, ISP circuits, and site network backbones Configure and troubleshoot POE devices, NVR alternatives, camera networks, door controllers, intercom systems, and multi-tenant network structures. Systems Administration Support Windows, Linux, and mac OS workstations and light server environments used for internal operations. Assist in cloud and virtualization environments including AWS, Azure, VMware, and Hyper-V. Implement and maintain endpoint protection, patching, backup solutions, and routine system updates. Technical Support & Field Operations Provide on-site and remote support for internal teams and clients, including structured cabling, device replacement, and network optimization. Assist with the setup and onboarding of new equipment, systems, and user environments. Maintain clear documentation of network configurations, access control IDs, VLAN maps, ISP assignments, and incident logs. Support field teams during installs, troubleshooting, and commissioning. Collaboration Work directly with Project Managers, Field Technicians, and Engineering staff to ensure smooth handoffs, proper configurations, and best-in-class system performance. Communicate clearly and professionally with clients, property managers, and general contractors. Required Skills & Competencies Technical Skills Strong understanding of Networking Fundamentals: TCP/IP, DNS, DHCP, VLANs, VPNs, NAT, routing/switching. Hands-on experience with: Ubiquiti UniFi switching & Wi-Fi systems Trendnet switches MikroTik routers (ISP routing, firewall, queues) Aditum managed ISP gateways Fiber terminations, SFPs/SFP+, and power budgeting Experience with CCTV and access control systems: Verkada (cameras + access control) Axis Communications Schlage (NDE/LE/ENGAGE) 2N IP Intercoms Ability to support structured cabling environments (Cat6, fiber, patching, rack builds). Familiarity with cloud platforms (AWS/Azure) and virtualization (VMware/Hyper-V). Strong understanding of cybersecurity basics: firewalls, encryption, segmentation, endpoint management. Soft Skills Exceptional problem-solving and analytical ability. Strong communication and technical documentation skills. Customer-focused mindset, especially during on-site field work. Ability to prioritize and manage multiple tasks in fast-paced environments. Team-oriented approach with adaptability to field and office workflows. Recommended Certifications (Not required but strongly preferred) CompTIA ITF+, A+, Network+ Cisco CCST Networking or Cybersecurity Microsoft M365 Fundamentals or Windows Client Any vendor-specific certs (Ubiquiti UEWA, Axis, Verkada Command training, MikroTik MTCNA) are a plus. Education & Experience Associate s or Bachelor s degree in IT, Networking, Cybersecurity, or related field or equivalent hands-on experience. 2 7 years of experience in IT support, networking, or low-voltage systems integration. Pay: $75,000 to $85,000 DOE Benefits: Health insurance Dental Insurance Vision Insurance Paid time off Schedule: 8 hour shift Day shift Monday to Friday Weekends as needed Work Location: In person (No Remote work)

Information Technology Specialist - Esquire Law Services MISSION STATEMENT: Esquire Law Services' Mission is to be the leader in management, technology development and implementation for law departments and law firms. The entire team of Esquire Law Services is dedicated to protecting our clients' rights and to obtain financial justice from the parties responsible for their losses. We pride ourselves on forging meaningful relationships with our clients, built upon trust, and imparting our principal values into our individualized approach to each case. We are privileged to serve our clients in our community. We maintain a commitment to excellence and justice with an unrelenting devotion and dedication to our core principles. VISION: Using our law knowledge combined with data science, we strive to advance the legal space with lawyer-led and tech-driven approaches to modernize and improve how we manage cases. We strive to handle each matter with accountability and responsiveness, as if we were representing ourselves. We are seeking a motivated and organized IT Specialist to join our dynamic IT Team. As a key member of our team, you will be responsible for providing comprehensive technological support to our attorneys, legal assistants, and paralegals as they handle a wide variety of personal injury cases. The job consists of assisting with both the following tasks and any other IT issues that arise: ï‚· Must be willing to travel. ï‚· Responsible to follow the principle of GMP to the best of their ability at all times. ï‚· Responsible for support and execution of installation, configuration, maintenance, and support of local users computer, printer and software ï‚· Monitors network and server performance. ï‚· Identifies, troubleshoots, and resolves technical problems in order to maintain reliable user interface. ï‚· Where necessary, refers problems to vendor and supplier support services. ï‚· User support and issue management by phone, email, and Service Desk ticket system. ï‚· Collaboration with senior technical staff and customers to perform PC, laptop, server and other assessment services. ï‚· Perform physical labor on an as-needed basis to move and install PC's, printers, servers, and other technology and facility assets. ï‚· Planning and execution of Windows OS and desktop application user training.

About the Role We are seeking a Clinical IT Productivity Specialist to serve as a dedicated technology partner to a high-performing surgeon. This unique role blends healthcare IT expertise with hands-on clinical workflow support. You'll shadow the surgeon throughout their daily schedule-both in clinic and surgical settings-identifying opportunities to boost efficiency, streamline system usage, and implement artificial intelligence tools that reduce administrative burden. You will report directly to the IT Director and the assigned surgeon, providing real-time support and innovation at the point of care. Daily travel is required throughout the Tampa Bay area, with coverage extending as far north as Odessa and east to Wesley Chapel. ⸻ What You'll Do • Optimize Productivity: Shadow the surgeon to observe clinical workflows, identify inefficiencies, and recommend improvements. • Leverage Technology: Research, test, and implement AI-driven tools and system optimizations to reduce redundant tasks and improve documentation, order entry, and imaging review. • Provide On-the-Spot Support: Act as the surgeon's direct IT partner, ensuring rapid troubleshooting and immediate resolution of technical barriers. • Enhance EHR & Systems Use: Configure templates, shortcuts, and customizations within the EHR (eClinicalWorks preferred), PACS, and dictation systems. • Track Impact: Measure and report time saved, throughput improvements, and overall productivity gains. • Be a Bridge: Serve as the frontline liaison between clinical practice and the IT department, ensuring technology works for clinicians-not against them. ⸻ What We're Looking For • Education: Bachelor's degree in Information Technology, Healthcare Informatics, or related field (or equivalent experience). • Experience: • 3-5 years of healthcare IT support or informatics experience. • Experience supporting physicians and clinical workflows required. • Orthopedic or surgical environment exposure strongly preferred. • Hands-on experience with AI tools, dictation software, or automation systems is a big plus. • Skills: • Strong communication and interpersonal skills; comfortable working side-by-side with physicians in high-pressure settings. • Analytical mindset with the ability to spot inefficiencies and design practical solutions. • Proficiency with EHRs (eClinicalWorks strongly preferred), PACS/imaging, and Microsoft/Office 365 productivity tools. • Comfort with observing surgeries and working in a clinical environment. • Ability to travel daily across multiple sites in the Tampa Bay area. ⸻ Why Join Us? This is not a back-office IT role-it's frontline, hands-on, and highly visible. You'll have a direct impact on physician productivity, patient care, and the adoption of cutting-edge technology. You'll also gain a rare opportunity to partner closely with both clinical and executive leadership, making this an excellent career growth path toward clinical informatics leadership.

Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity. The everyday hustle: Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform. Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product. Efficient troubleshooting and successful resolution of technical support issues. Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions. Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies. Communicate with clients to gather evidence necessary for successful digital content and domain takedowns. Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency. Develop and maintain an up to date, deep working knowledge of our product and service. Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal. Do you have what it takes? 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role. Experience working with Enterprise clients across multiple time-zones. Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply. Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely. Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns. Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements. Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work. Detail oriented with excellent problem solving and analytical skills. Must demonstrate a positive attitude to work, great energy, and effort. Must be adaptable, focussed, accountable and helpful. Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential. What makes you uncommon? Specific experience using Service Now or equivalent software to manage communication with clients. Specific experience using JIRA to manage technical escalations to internal teams. Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

WiredPeople is seeking several qualified IT help desk technicians to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers onsite in Lakeland FL, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Responsibilities: Provide quick and effective assistance with information technology systems Listen attentively to customers' questions and concerns and offer optimal solutions Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with desktop support engineers to provide customers with superior service Represent WiredPeople with professionalism and integrity while helping to advance our company mission Respond to tech inquiries via email, through online chats, over the phone, or in person Walk customers step-by-step through the problem-solving process Help with troubleshooting hardware and software Follow up with customers to ensure satisfactory service Communicate customer feedback to the appropriate internal team members Qualifications and Experience Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems and experience troubleshooting hardware and software The ability to break down technological processes and deliver clear, step-by-step instructions Patient, friendly demeanor with a great aptitude for listening Strong verbal and written communication skills Commitment to providing exceptional customer service Team-oriented mindset with an openness to constructive feedback Eagerness to learn new technologies and systems Experience working as an IT help desk technician or in a similar customer support role WiredPeople provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, WiredPeople complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionOverview: WiredPeople is seeking several qualified IT help desk technicians to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers onsite in Lakeland FL, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Responsibilities: Provide quick and effective assistance with information technology systems Listen attentively to customers' questions and concerns and offer optimal solutions Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with desktop support engineers to provide customers with superior service Represent WiredPeople with professionalism and integrity while helping to advance our company mission Respond to tech inquiries via email, through online chats, over the phone, or in person Walk customers step-by-step through the problem-solving process Help with troubleshooting hardware and software Follow up with customers to ensure satisfactory service Communicate customer feedback to the appropriate internal team members Qualifications and Experience Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems and experience troubleshooting hardware and software The ability to break down technological processes and deliver clear, step-by-step instructions Patient, friendly demeanor with a great aptitude for listening Strong verbal and written communication skills Commitment to providing exceptional customer service Team-oriented mindset with an openness to constructive feedback Eagerness to learn new technologies and systems Experience working as an IT help desk technician or in a similar customer support role WiredPeople provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, WiredPeople complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by JazzHR NJGvjXYdDK

At the heart of Treatt, the IT function enables streamlined operations, data-driven decision making and drives innovation through smart and secure technology. As a global team, we Support end users and devices - providing fast, reliable support keeping teams productive and connected Build and maintain core infrastructure - from networks and servers to cloud platforms - supporting every part of the business Manage compliance and embed cybersecurity at every level - safeguarding systems, information, accessibility and intellectual property Drive software and systems development - creating tools and applications that improve business operations, enhance customer experience, and support decision-making Duties & Responsibilities: Working in close collaboration with other IT team members to provide seamless service delivery and share knowledge and best practices through: IT Support: Respond to service desk requests promptly and efficiently, providing IT support to resolve technical issues and answer IT related queries. Service Request and Incident Management: Log, track, and manage incidents and service requests using our IT service management system, ensuring timely resolution and communication with end-users. Diagnose and troubleshoot hardware and software issues, escalating more complex problems to higher-level support teams as necessary. Maintain accurate records of incidents, service requests, and resolutions, contributing to the IT procedures, troubleshooting guides and knowledge base. System Maintenance: Assist with routine maintenance tasks, such as software updates and hardware replacements. Hardware and Software Installation: Preparing, Installing, configuring, and updating hardware systems and software applications. Networking: Managing, supporting, and maintaining network infrastructure (including server and networking) Security: Managing, supporting, and maintaining the security of IT systems (including Firewalls and other network security products) User Training: Training users on new software and hardware and providing guidance on best practices. Project Management: Deliver appropriate IT projects, leveraging project management methodologies and principles Education & Training: Education: A High School Diploma is essential. A bachelor's degree in information technology, Computer Science, or a related field is preferred but not essential. CompTIA A+ and/or ITIL Foundation certification is desirable Project management certification(s) are not essential to the role, but a desire to develop and grow towards project management responsibilities is preferred. Knowledge & Experience: Experience: A minimum of 3 years previous experience in an IT Support role, particularly in a service desk environment, is highly desirable. Technical Skills: Proficiency in troubleshooting hardware and software issues, knowledge of IT service management tools, and familiarity with common operating systems and applications. Project Management: Experience of project methodologies would be preferable but is not immediately essential to the role Working Conditions: Environment: Be aware of the potential exposure to hazardous Chemicals when working in the Production and Lab environment - typical spacious room, desks close together.Shop floor exposure, including some time inside and outside production or workshops environments

Coke Florida is searching for an IT Engineering Cloud Systems/Database Admin to work out of our Tampa HQ facility, working Monday - Friday. What You'll Do: The Cloud Systems Administrator is responsible for the daily administration, monitoring, and support of the organization's cloud infrastructure and services. This role ensures the stability, security, and performance of cloud-hosted systems by performing routine maintenance, managing user access, supporting deployments, and assisting with troubleshooting. The administrator works closely with cloud engineers, developers, and security teams to maintain a reliable and compliant cloud environment. Roles and Responsibilities Administer cloud resources (virtual machines, storage, networking, databases, identity/access). Monitor system health, performance, and capacity across cloud environments (Azure). Perform routine updates, patching, and backups/restores of cloud systems. Administer on-prem/cloud base database administration tasks. Manage user accounts, roles, and permissions within cloud platforms. Troubleshoot and resolve day-to-day cloud infrastructure issues, escalating when necessary. Support cloud deployments and application integrations. Maintain system documentation, standard operating procedures, and runbooks. Assist in implementing security and compliance requirements, including IAM, encryption, and logging. Participate in disaster recovery and business continuity planning. Collaborate with engineers on cloud automation and optimization initiatives. For This Role, You Will Need: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 2-3 years of IT systems administration experience with exposure to cloud environments. Working knowledge of at least one cloud provider (AWS, Azure, or GCP). Familiarity with networking, virtualization, storage, and security concepts. Basic scripting experience (PowerShell, Bash, or Python) preferred. Certifications such as CompTIA Cloud+, or Azure Administrator Associate are a plus.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.

Job DescriptionBenefits/Perks Competitive Compensation Flexible Scheduling Career Growth Opportunities We are seeking a knowledgeable IT Technician to join our team. This is part-time work on a as-needed-basis. As the IT Technician, you will be responsible for ensuring our customers computer systems, networks, and equipment are operating at peak performance. This position will require you to provide computer support around the Tampa/Saint Petersburg area. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities Maintain computer hardware in working order Set up customer workstations (computers, printers, routers, etc) Install and configure software Train colleagues in best practices in technology and how to use software and equipment Assess security risks and ensure the security of networks and computer systems Maintain optimized local network Qualifications A bachelors degree in Computer Science or a related field is preferred Previous experience as an IT Technician or an IT Certification is preferred Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Understanding of data privacy and security

Job DescriptionDescription: GoldenWolf is seeking a Systems Administrator/IT Support Specialist to work with our Information Technology Team. The successful candidate will work with the team to maintain a healthy and secure environment. They will build and manage systems in a virtual environment. As part of IT support, they will be responsible for configuration management and auditing of end-user devices, as well as providing helpdesk support as needed. A commitment to collaborative problem-solving, motivation to find solutions, and a focus on quality end-user experiences are essential. Essential Functions 1. Systems & Server Administration Install, configure, and maintain servers (Windows, Linux, cloud-based) Manage virtualized environments (VMware, Hyper-V, Azure VMs) Monitor system performance and ensure high availability Apply patches, updates, and system upgrades regularly 2. Network & Infrastructure Management Maintain LAN/WAN, firewalls, switches, and wireless networks Troubleshoot connectivity issues and optimize network performance Manage DNS, DHCP, VPN, and routing configurations 3. Security & Compliance Implement and monitor security controls and access management Perform backup and recovery operations; validate restore procedures Apply cybersecurity best practices and support compliance frameworks (e.g., NIST, CMMC) Monitor logs and respond to security alerts or incidents 4. End-User Support & Helpdesk Serve as the first or second point of contact for technical issues Troubleshoot hardware, software, and peripheral problems Configure and deploy end-user devices (imaging, baseline configs) Provide training and guidance to non-technical users 5. Cloud Services & Application Support Manage cloud resources (Azure, M365, SaaS platforms) Support identity and access management (Azure AD / Entra ID) Maintain business applications and troubleshoot service issues 6. Backup, Recovery & Business Continuity Manage backup systems and ensure data integrity Test disaster recovery procedures and maintain documentation 7. Monitoring & Performance Optimization Use monitoring tools to track system health and performance Identify bottlenecks and proactively resolve issues before they impact users 8. Documentation & Configuration Management Maintain accurate documentation of systems, configurations, and procedures (CMMC-level) Track assets, licenses, and hardware inventory Create and maintain standard operating procedures (SOPs) 9. Collaboration & Cross-Functional Support Work with security, development, and operations teams on deployments and changes Communicate technical information clearly to both technical and non-technical stakeholders Benefits Package: Paid Time Off Paid Federal Observed Holidays Medical Insurance Dental and Vision Insurance Employee Paid Supplemental Insurance (Short Term Disability, Long Term Disability, Life, Accident, and Critical Illness) 401K - employer matching of up to 5% Equal Employment Opportunity (EEO): It has been and will continue to be a fundamental policy that GoldenWolf, LLC., is an Equal Opportunity Employer, including veterans and individuals with disabilities, committed to maintaining world-class facilities through technical excellence and innovation. About the Company: GoldenWolf is a Service-Disabled Veteran-Owned, Women-Owned Small Business that provides comprehensive facility management and support services to federal agencies. The company specializes in delivering a wide range of professional services, including facilities condition assessments, quality assurance, construction management, strategic planning, and technical support across civilian and defense sectors. We invite you to visit the GoldenWolf website at ****************** to learn more about the organization and explore other career opportunities. Requirements: Education And Experience: High school diploma or equivalent required. Bachelor's degree in a related field preferred. 3-5 years of experience in system administration. Experience with IT system configuration. Experience with building and maintaining virtual server infrastructure. Required Knowledge, Skills, And Abilities: Experience in Azure virtual machine management, including but not limited to virtual machines configured for web app publication. Demonstrable experience responding to end-user helpdesk tickets with excellent customer service. Knowledge and working experience with cloud environments. Demonstrable understanding of VM backup and recovery practices. Working knowledge of security methodologies in an enterprise infrastructure, with preference given to candidates with working knowledge of NIST SP 800-171 and CMMC 2.0 frameworks. Experience developing and applying existing baseline configurations for devices, networks, and environments. Knowledge of intermediate networking management concepts and client troubleshooting. Excellent change impact analysis skills for break-fixes, upgrades, and patches. Maintain systems according to established requirements through testing, implementation, and monitoring throughout the complete lifecycle of the product or solution. Ability to work effectively alone and within a team environment, demonstrating the ability to make and show progress across multiple complex assignments at once. Ability to speak and relay information to both technical administrators and non-technical personnel inside and outside of the organization. Excellent interpersonal, communication, and time management skills.

Human Capital Resources and Concepts Inc. (HCRC) is a consulting firm that specializes in resource management capabilities that are utilized in all federal organizations. Our consultants have in-depth training and work experience in Department of Defense and other federal entities which includes the Intelligence Community. We have subject matter experts in all source analysis, mission support services, and information technology. Our services are structured to address everything from major strategic issues to more basic problems effecting everyday business practices. No matter the requirement it is our commitment to deliver objective, informed, and actionable plans to assist your organization. HCRC is currently seeking is currently seeking a IT/Help Desk Specialist to join our team of qualified, diverse individuals within our organization. This is a Full Time position that will include benefits such as healthcare, dental, paid time off, and 401k. Salary is based on a combination of experience and education. We look forward to reviewing your resume for this or even future opportunities which may arise! Duties Provides a wide range of technical service with the utmost professionalism to users in a solution center setting. Provide information and direction to users on how to gain access to IT services. Troubleshoot and triage interaction and incident tickets Give guidance to clients to resolve their issue and prevent recurrences of the issue to the best extent possible. Writing comprehensive diagnostic details in tickets after troubleshooting and triage activities; and assigning to appropriate solver groups. Inform clients of their IT options and the associated benefits and limitations. Provide expert technical support to customers having varying levels of computing skills. Identify incident trends and escalate identified problems to supervisory personnel. Works with walk-up customers to resolve IT issues and answer IT-related questions. Ability to troubleshoot and resolve issues accurately, promptly, and to the user's satisfaction. Works with customers with all levels of IT knowledge resolving issues, answering questions, and providing guidance. Works as part of a team as well as independently using IT skills and experience to resolve IT issues as quickly and accurately as possible. Ascertains patterns and develops proposed procedural and operational changes to minimize or eliminate common or recurring problems. Works under limited supervision on tasks within established procedures. Focus is on maintaining a high level of customer satisfaction. All personnel are required to be respectful, professional, courteous, and knowledgeable at all times. Provide desktop software application assistance. Provide assistance during seminars/conferences Qualifications Must have a Bachelor's degree Demonstrated experience in prioritizing the workday, balancing multiple projects, and working across multiple deadlines. Proficiency in Microsoft Excel and PowerPoint Ability to obtain a DoD Secret clearance Must be willing and able to travel Previous experience working for a Government contractor is a plus

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: We are team players, collectively working towards a common goal. We work each day with a growth mindset focused on the success of our coworkers, clients, and the company. We do the right thing with an honest and transparent approach that always puts our clients first. We take ownership of our work, always seeing it through to completion. If this opportunity excites you, we invite you to continue reading! We are looking for a Remote Help Desk Technician who is a results-oriented professional dedicated to client satisfaction and skilled in resolving technical issues. As a Remote Help Desk Technician, you will leverage your expertise in desktop operating systems and commitment to providing outstanding service to support our clients. Your daily responsibilities will include troubleshooting Windows 10 / 11 and MacOS, working with Office 365, and managing user accounts in Active Directory. Excellent communication skills are crucial, as you will often be translating technical concepts to non-technical users. If you're motivated to help end users resolve their technology challenges while expanding your own knowledge in the process, this position is for you. Here's what you'll be doing: You'll provide remote desktop and laptop support, addressing break/fix issues, application installations, and configuration of user settings. You'll also be involved in the security side of things, where you'll be tasked with investigating and remediating malware alerts and helping users enroll in MFA. You'll diligently document, track, and escalate tickets through our ticketing system and keep our documentation platform current. You'll collaborate with a talented team to deliver exceptional service to our clients, all from the comfort of your remote workspace. This position is classified as hybrid, as you will mainly work from home. However, there will be periodic visits to client sites and attendance in the office when it's necessary to collect shipments or equipment. The working hours for this position will be from 8:30 AM to 5 PM EST. Requirements Minimum of 2 years of professional IT support experience Must reside in the Tampa, FL area for onsite client support Preferred experience in an MSP/MSSP environment Working knowledge of Windows 10, Windows 11, and mac OS Proficiency with Microsoft 365 applications Familiarity with Office 365 cloud services (preferred) Knowledge of Azure and/or AWS (a plus) Strong time‑management skills and the ability to prioritize effectively Excellent verbal and written communication skills A+ and/or Network+ certifications (preferred) Experience using a ticketing system; Autotask experience is a significant advantage Ability to lift and carry up to 50 pounds Reliable internet connection and a quiet workspace for remote support Valid driver's license for onsite visits and equipment pickup Benefits At FusionTek, we truly believe our people are our most valuable asset. That's why we're proud to offer: 💰 Competitive salary: $25 - $30/hour 🎯 Quarterly bonus eligibility to reward performance 🏥 Comprehensive coverage: 90% of medical, dental, and vision insurance expenses paid 📈 401(k) plan with 4% company matching and immediate vesting 🎉 Generous time off: 8 paid holidays + 17 PTO days in your first year 📚 Educational reimbursement for certification tests and access to company-supplied training resources 📱 Monthly cell phone stipend to support your connectivity needs 🤝 Team culture: Fun events and opportunities to connect with colleagues