Information technology specialist jobs in Lawrence, KS - 754 jobs

We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you! Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills. Compensation: $22 - $26 hourly rate Benefits include: * Medical and Prescription Drug with a Company Vision Program * Dental * A generous PTO program * Paid Parental Leave * Gym Reimbursement Program and Company Paid Wellness Coach * Online Virtual Care * Company Paid Life Insurance for Employee, Spouse, Children * Company Paid Long and Short-Term Disability * Company Paid Employee Assistance Program * Flexible Spending Account * Education/Tuition Reimbursement Program * 401(K) - Company Match 100% up to 4% * Bereavement Leave * Volunteer Time Off Program * Holiday Pay * Employee Water Program - Free Water * Referral Bonus * Daily Pay * Onsite wellness coaching and physical therapy Responsibilities include: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. * Handle Tier 1 helpdesk escalations through a ticketing system * Follow up on outstanding requests and ensure timely resolution * Create accounts and configure hardware as part of on-boarding process * Manage and monitor internal assets to ensure accurate inventory records * Support administration of phone system * Support audio and video equipment in conference rooms * Write training manuals as needed * Other duties may be added and/or assigned as needed Qualifications and Skills: * Windows 10 and 11, Office 365 * Active Directory maintenance and user support * Window based device such as laptops, workstations, printers, scanners, etc. * Mobile devices (iOS, Android) * Client PC connectivity - Ethernet, TCP/IP and VPN * File server knowledge * Microsoft certifications a plus * Strong customer service and troubleshooting skills * Ability to communicate technical information, both verbal and written, to a wide range of end-users * 2 years+ experience working in a Microsoft Windows environment

We help the world Be Everyday Ready™ Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role :Cyderes is seeking a IT Helpdesk Specialist to provide advanced, in-person IT support at our Kansas City headquarters. This role is ideal for someone with a strong background in Windows and mac OS support, endpoint management, and enterprise collaboration tools, who is ready to take ownership of escalated support, onboarding/offboarding, and operational troubleshooting.You'll work hands-on with technologies including Kandji, Intune, Microsoft 365, FreshService, Meraki, Okta, and Entra ID, ensuring smooth day-to-day operations, secure system access, and an excellent end-user experience. The position also involves network troubleshooting (subnets, VLANs, wireless issues), device patching, and contributing to endpoint hardening and security initiatives.This position reports to the Manager, Corporate IT and requires 4 days in office.Responsibilities: Provide Tier II/III technical support for Windows and mac OS systems. Manage endpoints with Kandji and Intune, including security baselines, policies, patching, and compliance. Administer Microsoft 365/O365 (Exchange Online, Teams, SharePoint, OneDrive). Handle tickets and escalations through FreshService, ensuring quality resolution. Manage employee onboarding and offboarding, including account and device provisioning. Troubleshoot Meraki networking issues, including switches, firewalls, and wireless. Support Okta and Entra ID for identity, account management, MFA, and SSO. Perform device patching and updates across managed environments. Collaborate with Tier I staff and escalate complex issues to engineering or infrastructure teams as needed. Provide support for conference room AV systems, Zoom/Teams meeting setups, and executive presentations. Assist in endpoint hardening and security initiatives. Document troubleshooting steps and contribute to IT knowledge base. Requirements: 3-5 years of IT support experience, including Tier II/III escalations. Strong knowledge of Windows 10/11 and mac OS. Hands-on experience with Kandji and Intune MDM solutions. Proficiency with Microsoft 365 administration. Familiarity with FreshService or other ITSM platforms. Experience supporting Meraki networking. Working knowledge of Okta and Entra ID. Strong understanding of networking: TCP/IP, DNS, DHCP, VLANs, Wi-Fi. Excellent communication and customer service skills. Preferred Experience: familiarity with compliance standards (SOC2, ISO, PCI). Cyderes i s an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

About Us American Century Investments is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments. Privately controlled and independent, we focus solely on investment management. But there's an unexpected side to us, too. We direct over 40% of our profits every year-more than $2 billion since 2000-to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute's breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer's. So, the better we do for our clients, the more we can do for everyone. All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you're excited to learn more about us, we can't wait to learn more about you. Role Summary This Intern program is for currently enrolled undergraduate students. The deadline to apply is November 1, 2025. This onsite position will be based out of our Kansas City, Missouri office. This is a 10 Week Intern Program (June 1st - August 7th). Work schedule: 40 hours/week - Monday - Friday (8 am - 5 pm). This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future. 3 Unique Data Team Experiences (Engineering, Analytics & AI/ML Tracks) Are you passionate about data, technology, and solving real-world business challenges? Join our dynamic IT team for a summer internship where you'll gain hands-on experience working alongside data professionals who are driving innovation across the company. As an intern on the data team, you'll have the opportunity to: Collaborate on meaningful projects that impact business decisions. Explore cutting-edge technologies including Data Analytics, Data Engineering, Cloud Platforms, Artificial Intelligence (AI), and Machine Learning (ML). Learn how data is managed, transformed, and used to create value across different business areas. Our IT organization supports every part of the business-from Investment Management and Sales to Client Services and Corporate Functions. We use a mix of cloud-based and on-premise solutions, custom-built applications, and industry-leading software to deliver powerful insights and tools. What You Bring to the Team (Required) You are currently a junior in an undergraduate program or in your master's program pursuing a degree in Information Technology, Computer Science, Data Analytics, or a related major or focus of study. Expected Graduation date between December 2026 and May 2027. Effective analytical, communication and problem-solving skills, attention to detail and accuracy. Hands on experience using Python, SQL, Data Analytics, Cloud (AWS or Azure), AI/ML, Data Engineering and Data Science. Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven. What We Offer Competitive pay and 401k eligibility for employee contributions. Mentor Program - during your time with us you will be assigned a dedicated mentor to provide career coaching and mentoring. Access to our Business Resource Groups (Emerging Professionals, Pride, Mosaic, Green Team, and others). A robust social and philanthropic calendar of events hosted just for Interns! Additional Requirements Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role. American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions. We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to HR-Talent_*******************************. All requests for accommodation will be addressed as confidentially as practicable. American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases. #LI-Onsite ©2019 American Century Proprietary Holdings, Inc. All rights reserved.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

PAY RANGE: $50,000-$70,000 based upon applicable project/work experience. THE COMPANY: Intrinsic Development is a full service real estate development company that specializes in upscale multi-family and commercial mixed-use developments. Our organization has built more than 3.5 million square feet of projects, with an additional 300,000 square feet currently under construction. The Intrinsic Development team has successfully developed everything from hospitality venues, to mixed-use, multi-family, hotels, clinics, offices and restaurants across 6 Midwestern states. We are excited to expand into Lee's Summit, Missouri which will be the new home for our corporate office. This expansion coincides with the launch of our new 260+ acre mixed-use development, which will feature approximately 2,900 luxury multi-family units, as well as over 660,000 square feet of retail, office, entertainment, hospitality space, and other related commercial uses. IT SYSTEMS SUPPORT SPECIALIST POSITION; We are seeking an experienced IT Systems Support Specialist to provide both hands-on end-user support and assist with infrastructure-related projects across our growing portfolio of apartment communities. This role will split time between providing day-to-day technical support to employees, managing IT equipment and user setups, and assisting with the planning, installation, and troubleshooting of IT infrastructure such as camera systems, access control, networking equipment, and community-wide Wi-Fi systems. The ideal candidate will bring a strong foundation in help desk support, systems administration, and infrastructure troubleshooting, with the ability to collaborate with vendors and third-party service providers as needed. IT SYSTEMS SUPPORT SPECIALIST RESPONSIBILITIES: End-User Support & Help Desk Provide Tier 2 technical support for desktops, laptops, mobile devices, printers, and software applications. Support onboarding and offboarding processes: new hire setup, account creation, software access, printer/server drive mapping, and hardware deployment. Recommend appropriate hardware/software configurations based on role requirements and order necessary equipment. Maintain an accurate inventory of IT assets, software licenses, and user access needs. Troubleshoot and resolve day-to-day hardware and software issues; escalate complex issues as appropriate. Infrastructure & Project Support Assist with the planning, installation, and troubleshooting of IT infrastructure in new apartment community developments, including: Camera systems (CCTV/Surveillance): installation, positioning, configuration, and troubleshooting. Cloud-based camera networks setup and support. Access control systems: setup, maintenance, and problem resolution. Networking: ensure internet connectivity in leasing offices, coordinate with ISPs/third-party providers to resolve connectivity or configuration issues. Provide input into IT infrastructure design during new construction projects, reviewing plans and recommending improvements. Support cabling and network setup including Cat6 termination, Wi-Fi network setup, router placement, and network wiring for community Wi-Fi. Support future IT office buildout, including server/storage upgrades and connectivity planning. Systems & Server Knowledge Administer and troubleshoot on-premises storage (NAS) and support migration or upgrade efforts. Understand core server concepts (Active Directory, file sharing, permissions, backups, and user management). Place and configure servers as required. Coordinate with third-party providers for advanced server management while maintaining in-house knowledge for day-to-day troubleshooting. General IT Administration Document IT procedures, system configurations, and troubleshooting steps. Ensure compliance with company IT policies, security standards, and best practices. Maintain patching, updates, and basic cybersecurity hygiene on endpoints. Partner with external vendors and service providers to resolve issues and coordinate new technology rollouts. IT SYSTEMS SUPPORT SPECIALIST QUALIFICATIONS: 3-5 years of experience in IT support, preferably in a Level 2 or Systems Technician role. Proficiency with Windows operating systems, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP, VPN). Experience with NAS or entry-level server administration. Hands-on knowledge of camera/security systems and access control platforms preferred. Strong troubleshooting and problem-solving skills across hardware, software, and networking. Excellent communication skills and ability to provide end-user training when needed. Ability to manage multiple priorities across help desk requests and project-based work. Experience with VoIP systems and troubleshooting. Familiarity with cloud-based solutions (Azure AD, OneDrive, SharePoint). Basic understanding of cybersecurity best practices (endpoint protection, MFA, phishing prevention). Project coordination experience in IT buildouts or system installations.

Full-time Description At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

**Best People + Right Culture. These are the driving forces behind JE Dunn's success.** **By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.** **Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.** **Role Summary** Under close and direct supervision, provide basic, routine support for one or more construction or administration-related functions including but not limited to project management, estimating, safety, accounting, etc., to support Company policies and objectives and which provide meaningful real-world, hands-on experience to complement on-going college-level classroom education. **Key Role Responsibilities - Core** Campus Interns will have the opportunity to: + Work with the project team to monitor crew size, self-perform hours, materials, quantity and equipment. + Provide progress updates and reports + Conduct job site observations with project leadership + Support the close out of projects, including the punchlist, operations and maintenance manuals, as-built drawings, etc. + Support vendor/trade partner pricing/bid solicitation and coordination + Participate in all aspects of the project-specific safety plan and culture + Work collaboratively and create relationships with project team members, trade partners, vendors and clients + Perform other duties as required by supervisor **Key Role Responsibilities - Additional Core** N/A **Knowledge, Skills & Abilities** + Able to be flexible + High energy + Leadership potential + Strong work ethic + Excellent written and verbal communication skills + Works well under pressure and in deadline situations **Education** + Enrollment in accredited Bachelors Degree program or higher, and coursework in the area(s) related to the internship opportunity **Experience** N/A **Working Environment** **Benefits Information** The benefits package aligned to this position is Intern. Please click the link below for more details. Click here for benefits details. (************************************************************************************ This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled. _JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace._ **_JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to_** **_accommodations@jedunn.com_** _JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails._ **Why People Work Here** At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them **Building on our rich history,** our employee **owners are shaping the future** of JE Dunn. In our team-focused environment **we do life together** and are generously **rewarded for our efforts** **About JE Dunn** For more information on who we are, clickhere. (*********************************** **EEO NOTICES** Know Your Rights: Workplace Discrimination is Illegal (*********************************************************************************************** California Privacy Policy **E-Verify** JE Dunn participates in the Electronic Employment Eligibility Verification Program. E-Verify Participation (English and Spanish) (******************************************************************************************** Right to Work (English) Right to Work (Spanish) (***************************************************************************************************************************** **Nearest Major Market:** Kansas City

The Production Support Technician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant. Essential Functions: Assisting with jobs at press: Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower. Install/Remove pre mounted plates in press. Install/Remove dies and other tooling in press. Assist in maintaining supply levels: Notify warehouse when stock is needed at press and when materials need to be returned to warehouse. Notify ink technician when inks are needed at press and to be returned to ink department. Maintain all consumable supplies at press. Assist in maintaining the cleanliness of the facility by: Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses. Returning stock and tools to designate return areas. Empty all trash receptacles. Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed. Skills and Experience Required: Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box. Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills. Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company. Individual must be able to interact effectively with supervisors and peers. Individual must be able to perform general physical activities: Handling and moving objects Apply cleaning solvents Clean or wax floors Clean rooms or work areas Use portable hand spray equipment Participation and support of 5S initiatives and activities. High school diploma / GED / or equivalent. Individual should possess basic math and computer skills. English language required. Physical and Other Requirements: This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties. Phenix Label is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

AIMM Services is a specialized team dedicated to providing expert services and assessments to the manufacturing industry. As part of the Industrial Solutions Network, AIMM Services supports U.S. manufacturing businesses with solutions that enhance competitiveness and drive success. Our collaborative culture fosters both personal and professional growth, making AIMM an exciting place to build your career. Recruiting for: AR, KS, MO, & NE Position summary: Are you passionate about bridging the gap between Information Technology (IT) and Operational Technology (OT) in industrial environments? As an IT/OT Technician at AIMM Services, you'll play a key role in assessing, designing, and implementing enterprise-level software and hardware solutions for industrial and manufacturing clients. This role focuses on network security, infrastructure stability, and digital transformation, ensuring clients operate with secure, reliable, and scalable IT/OT systems. You'll work closely with clients in a consultative, solution-driven capacity, helping them optimize their technology landscape while collaborating with industry leaders such as Rockwell Automation, Cisco, Dell, Microsoft, and VMware. What you'll do: Technical Solutions: Implement and support solutions from leading technology partners (Rockwell, Cisco, Dell, Microsoft, etc.). Configure and deploy servers, network switches, firewalls, VPNs, and virtualized environments. Conduct network and cybersecurity assessments to identify risks and recommend solutions. Lead the deployment of IT/OT solutions, including FactoryTalk Services, ThinManager, VMWare, and AssetCentre. Develop standard operating procedures for IT and security offerings. Document findings and present them to technical and non-technical stakeholders. Client-Focused Solutions: Act as a trusted advisor, helping clients understand their IT/OT infrastructure and implement improvements. Collaborate with clients' IT and OT teams to ensure seamless integration of technologies. Provide technical education, training, and webinars to internal teams and clients. Support sales teams with expert insights into IT, security, and network solutions. What we're looking for: Bachelor's Degree in Electrical Engineering, Industrial Engineering, Computer Science, or IT (or equivalent experience). 3+ years of experience in network engineering, IT infrastructure, or cybersecurity. Hands-on expertise with network hardware, virtualization, and industrial control systems. Proficiency in configuring routers, switches, firewalls, servers, VPNs, and Microsoft environments. Industry certifications such as CCENT, CCNA, VCA, VCP, GICSP (preferred). Strong understanding of ISA, ANSI, NEMA, NEC, NIST standards (preferred). Excellent problem-solving, analytical, and communication skills. Travel Requirements: 50% - 75% travel to meet clients and oversee implementations. If you're ready to drive innovation at the intersection of IT and OT, apply today and take the next step in your career! The Industrial Solutions Network is part of Consolidated Electrical Distributors, CED Inc. CED is an Equal Opportunity Employer/Disability and Veteran Status. For more information visit: ***************************************************************** Please Note: This is NOT the official application for this position. The official application will be sent later in the interview process. NOTE: This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice. We are an Equal Opportunity Employer - Disability | Veteran All references to Company/We mean CONSOLIDATED ELECTRICAL DISTRIBUTORS

Employment Status: Full-Time FLSA Status: Non-Exempt Calendar: 240 Days Experience Required: Minimum of one (1) year work related experience preferred. Minimum Education Requirements: High School diploma or G.E.D. Department: Technology Direct Supervisor: Director of Technology Primary Work Location: Office setting Certification: Proper certificate in related field Job Summary: The Workstation Technician at Center School District is responsible for installing, upgrading, and troubleshooting hardware and software across desktops, mobile devices, and peripherals. Supporting over 3,000 devices for 2,500 students, the technician manages network connectivity, printers, equipment inventory, and warranties. This role also aids users with technical issues and cloud-based document solutions, ensuring reliable technology throughout the district's multiple campuses. Essential Job Functions An employee in this position may be called upon to do any or all of the following essential duties: * Provide technical phone, email, or remote support to user by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance * Install, upgrade and troubleshoot software problems * Troubleshoot and diagnose problems with end user equipment such as interactive display panels, casting and projecting, laptops, tablets, printers and other systems as assigned * Support mobile devices such as iPads, Chromebooks, laptops, district cell phones, and other systems as assigned * Troubleshoot all other peripheral devices (scanners, desk/office phone) * Identify issues and troubleshoot network connectivity, wiring, and accounts * Perform other duties as assigned Knowledge, Skills, and Abilities (KSA's) for Position An employee in this class must have the following knowledge, skills, and abilities upon application: Knowledge * PC hardware and software installation and Windows operating System * Active Directory experience with extensive workstation knowledge * Local Area Networks (LAN), Wide Area Networks (WAN), and software support systems Skills * Strong written and oral communications and relational skills * Following and relaying complex oral and written instructions, policies and procedures * Strong organizational skills * Strong customer service skills * Advanced Excel skills Abilities * Multitasking and prioritizing under pressure * Work independently * Lift up to 50 pounds to shoulder height * Climb and work on ladders * Establish and maintain effective working relationships with associates, teachers, parents, and the public * Effectively welcome and embrace differences among employees and citizens * Must be able to successfully complete a background investigation * Must be able to work a flexible schedule as needed * Must be able to provide a valid driver's licenses and reliable transportation You are navigating off of REAP site to the district's posting. OK

An Insight Global client is looking for a desktop support technician to join their team of 10 in either Kansas City, MO. In this role you will serve as first point of contact for any IT-related issues, troubleshoot devices (PC, laptops, printers, etc.) and document tasks. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements 2+ experience in a professional help desk/desktop support/service desk role Experience with Windows 10 Very documentation oriented Good customer-service personality

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. Must be a US Citizen Must have or be able to obtain and maintain a DoD Secret Security Clearance. Non-remote (relocation incentive available) The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. Install and configure network interfaces and internet connections. Diagnose network cable and configuration problems. Coordinate support with the local Network Enterprise Center. Services support tickets for Training Management Directorate (TMD) users. Implement and design an organization-wide set of standards for future and existing information systems. Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications Must be a US citizen. Must be able to obtain and maintain a DoD Secret Security Clearance. IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Two (2+) years in a PC Support Techniciant role or relevant field. Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software. Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. Capable of responding to user inquiries and providing technical assistance on PC systems and applications. Windows workstation systems administration training. Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: Active Secret Clearance. BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.). Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. Ability to function independently and as a team player in a fast-paced environment. Excellent communication skills (written and oral) and interpersonal skills. Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.

Legal Aid of Western Missouri Data Analyst/Technical Support Specialist Kansas City, Missouri Legal Aid of Western Missouri is seeking a Data Analyst/Technical Support Specialist to join our team. This role is essential in supporting our mission by extracting and preparing reports from case management and related systems and providing IT Helpdesk services to staff. Proficiency in Excel, SQL, Power BI, or similar reporting tools as well as a background in hardware and software support and Microsoft 365 is preferred. This position will require occasional travel between Legal Aid of Western Missouri locations within the Kansas City Metro area, St. Joseph, Joplin and Warrensburg. Key Responsibilities: Extract data from case management system, phone system, and other related systems to create reports and dashboards and support legal operations and reporting needs. Provide general helpdesk support to staff, troubleshooting hardware and software issues. Manage and support Microsoft 365 applications, including user account management and troubleshooting. Assist in the deployment and management of Microsoft Intune for mobile device management. Collaborate with team members to identify and implement technology solutions that enhance productivity. The qualified candidate must have expertise in one or more of the following: SQL/Data analysis and reporting Database cleaning, validation, and quality assurance techniques Mobile Device Management/Microsoft Intune Watchguard or similar firewalls IAM (Identity and Access Management) Documentation and Change Management Candidate must also have the following general qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field preferred. COMPTIA or Microsoft/Azure Certifications are highly desirable. Experience in a nonprofit or legal environment is preferred. Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication skills, both verbal and written. Friendly demeanor with a good sense of humor. Salary $70,000 + DOE Benefits: Medical Plans with PPO or HSA options Dental Plan Vision Plan Life Insurance Short-term and long-term disability Accident Insurance Critical Illness Insurance Flexible Spending Accounts for medical and dependent care Health Savings Accounts Paid Time Off: Holidays, Personal, Sick and Vacation Travel and parking reimbursement 401k and employer match. Please visit ********************************************* to submit your application, resume and cover letter. LAWMO is an Equal Opportunity Employer. Those applicants requiring accommodation to the interview/application process should contact Human Resources Department at *************.

Job DescriptionBenefits: Company car Company parties Competitive salary Employee discounts Free uniforms Health insurance Paid time off Training & development Benefits: * Guaranteed minimum $800 a week when working full-time hours after training. Take home service vehicle, company card for gas for service vehicle and supplies Cell phone, company branded work shirts Paid time and vacation days, paid holidays after one year Initial and ongoing paid training Sams Club membership No nights or weekends, no on-call days, usually home by dinner time Weekly pay will be hourly + commission after training (averages around $30 an hour, commission paid on labor only). Hourly when in training. Tager appliance repair will pay for your appliance repair online training that you can complete in about two weeks from home and get paid As well as on-line training you will receive hands on training with our trainer Insurance allowance paid weekly after training Are you a problem-solving wizard with a knack for bringing machines back to life? Do you thrive on the satisfaction of a job well done and the gratitude of happy customers? Were on the hunt for a skilled Appliance Repair Technician or Trainee to join our dynamic team! At Tager Appliance Repair, youll tackle everything from rogue refrigerators to defiant dryers, using your expertise to save the dayone appliance at a time. Even better, well invest in your growth by sending you to school to sharpen your skills and stay ahead of the game. If youre ready to turn your technical talents into a rewarding career with great pay, awesome benefits, and a crew thats more like family, this is your chance to shine! .The Job: Travel to and from customers homes for diagnosis and repairs of kitchen and laundry appliances Troubleshoot and test appliances Diagnose and repair products using schematics and test meters Research parts needed for repairs Part install Collect payments from customers Pickup part from part suppliers You: Must be able to move common appliances around without damaging the customers home Must be able to lift or maneuver 75 pound Stair climbing in some homes is to be expected Must have clean and valid drivers license Must be able to pass background and drug test Must speak English Must have own hand tools Must attend periodic training classes Must provide your own clean black shoes, black slacks, and belt to be worn every day. (provided shirt must be tucked in) Join Our Team. Our phone operators do not know about the open position. Email questions only please

Replies within 24 hours Benefits: Company car Company parties Competitive salary Employee discounts Free uniforms Health insurance Paid time off Training & development Benefits: * Guaranteed minimum $800 a week when working full-time hours after training. Take home service vehicle, company card for gas for service vehicle and supplies Cell phone, company branded work shirts Paid time and vacation days, paid holidays after one year Initial and ongoing paid training Sams Club membership No nights or weekends, no on-call days, usually home by dinner time Weekly pay will be hourly + commission after training (averages around $30 an hour, commission paid on labor only). Hourly when in training. Tager appliance repair will pay for your appliance repair online training that you can complete in about two weeks from home and get paid As well as on-line training you will receive hands on training with our trainer Insurance allowance paid weekly after training Are you a problem-solving wizard with a knack for bringing machines back to life? Do you thrive on the satisfaction of a job well done and the gratitude of happy customers? We're on the hunt for a skilled Appliance Repair Technician or Trainee to join our dynamic team! At Tager Appliance Repair, you'll tackle everything from rogue refrigerators to defiant dryers, using your expertise to save the day-one appliance at a time. Even better, we'll invest in your growth by sending you to school to sharpen your skills and stay ahead of the game. If you're ready to turn your technical talents into a rewarding career with great pay, awesome benefits, and a crew that's more like family, this is your chance to shine! .The Job: Travel to and from customers homes for diagnosis and repairs of kitchen and laundry appliances Troubleshoot and test appliances Diagnose and repair products using schematics and test meters Research parts needed for repairs Part install Collect payments from customers Pickup part from part suppliers You: Must be able to move common appliances around without damaging the customers home Must be able to lift or maneuver 75 pound Stair climbing in some homes is to be expected Must have clean and valid drivers license Must be able to pass background and drug test Must speak English Must have own hand tools Must attend periodic training classes Must provide your own clean black shoes, black slacks, and belt to be worn every day. (provided shirt must be tucked in) Join Our Team. Our phone operators do not know about the open position. Email questions only please Compensation: $800.00 - $1,200.00 per week As an appliance repair technician, you'll work with anything from dishwashers to microwaves to dryers. In other words, you'll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work. You'll deal with more than just appliances, though, as a repair technician, you'll have to deal with people, too. Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems. Are you prepared to start your journey toward becoming an appliance technician? If so, look through our open positions using the filters above! This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Join the industry leader to design the next generation of breakthroughs. Innovate to solve the world's most important challenges. Honeywell is a Fortune 100 company that invents and manufactures technologies to address critical challenges linked to global macrotrends such as safety, security, productivity, global urbanization and energy. With approximately 100,000 employees worldwide, including more than 19,000 engineers and scientists, Honeywell has an unrelenting focus on quality, delivery, value, and technology in everything they make and do. Honeywell has been named a Top 100 Global Innovator for seven years in a row, recognizing the company's global reach of portfolio and invention influence. In Kansas City, Honeywell Federal Manufacturing & Technologies (FM&T) manages and operates the U.S. Department of Energy/National Nuclear Security Administration's (NNSA) Kansas City National Security Campus. This state-of-the-art engineering, manufacturing and sourcing facility produces a wide array of intricate components to deliver trusted national security products and government services primarily for the NNSA. Honeywell FM&T's culture of integrity, commitment and continuous improvement enables them to deliver responsive, collaborative and innovative management and technology services and products that translate into cutting edge solutions to complex national security issues. Summary Responsible for ensuring our customers receive helpful service and timely responses to Information Technology (IT) support requests and questions. This role will focus on creating and maintaining high quality, timely and consistent experiences across all customer support touch points, which can include (but is not limited to): In-Person, Email, chat and phone correspondence, Web-based support, tools/applications/portals, Support documentation/content, Virtual demos/training sessions, and in-person meetings, events, or trainings. Duties and Responsibilities Handle escalated tickets from Tier 1. Performs customer support, training, and troubleshooting activities for various IT services. Interacts with customers, troubleshoots, and resolves problems related to hardware, software and/or process to the customers' satisfaction via phone, chat, email or in-person. Escalates issues that require more detailed analysis to more experienced personnel. Receives and records customer inquiries regarding IT-related problems and/or services. Notifies customers when problems have been resolved and logs closure entries. Assists in evaluating and making recommendations regarding hardware, software, processes, and services that will improve overall IT support for customers. Performs Asset Management activities that identify and labelling new IT assets, request to purchase new IT assets, and documentation associated with IT Asset Management tools or systems. May perform periodic audits with both internal and external auditors. Completes customer support tasks and assignments given by more senior personnel. Coordinates assistance from others for highly complex technical support areas. Assists in training activities required for various capabilities in support of business and customer needs. You Must Have 3 years of related information technology work experience. High School Diploma required. Ability to obtain and maintain a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations). Regular and reliable attendance is an essential function of this job. Ability to travel up to 10% of the time. Ability to work on-site as directed by management and is determined by the needs of the business. United States Citizenship with the ability to obtain and maintain, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations). We Value Associates degree in computer-related field or equivalent IT work experience. Demonstrated experience using ServiceNow's ticketing system in a medium to large size company. General knowledge of desktop computer systems. Intermediate skills for identifying and resolving technical problems. Skill in using operating system software, companion software and utilities. Effective communication skills, interpersonal and customer-service skills. Some positions within this classification may require unique computer skills. FMT2021 This job description/job posting is not all inclusive and other duties may be assigned. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. If you require a reasonable accommodation to submit an application, please send an email to our Reasonable Accommodation Support Team at **********************. To learn more about our benefits and culture follow the link below: *************************************************** Additional Information: Job ID: 3828 Category: Information Technology Level of Experience: Posting Location: Kansas City National Security Campus 14520 Botts Road Kansas City, MO, 64147 Remote Eligibility: On-Site Travel Required: 0-10% Approved Work States: MO; KS Hourly/Salary: Salary

Position Title: IT Technician Department: Technology Services Reports To: Director of Technology The IT Technician provides front-line technical support to internal staff and external clients across the Microsoft ecosystem and MSP toolsets. Requirements: Ideal candidates have 1-3 years of experience or a two-year technical/associate degree. Responsibilities include support for Microsoft 365, Azure, Teams Voice, Dynamics navigation, Power Automate basics, Ubiquiti networking, Exclaimer, and Datto systems. Key Responsibilities: • Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals. • Support Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, and Teams Voice. • Perform basic Azure AD tasks including password resets, MFA issues, and group membership updates. • Handle service ticket intake, triage, documentation, and timely resolution. • Assist users with basic Dynamics CRM navigation and troubleshooting. • Support Level 1 Power Automate flow troubleshooting. • Troubleshoot Ubiquiti/Unifi Wi-Fi, switches, and access points. • Assist with Datto RMM alerts, backups, and device remediation tasks. • Support and manage Exclaimer email signature configurations. • Escalate complex issues with complete ticket notes. • Perform updates, maintenance, and device provisioning tasks.