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  • Information Technology Support Specialist I

    Vinci Construction USA 2.9company rating

    Information technology specialist job in Nashua, NH

    Position Type: Full Time (40+) Pay Type: Salary Seasonal Work: No Northeast Paving Benefits: Company Paid Basic Life Insurance Company Paid Long Term Disability Policy Company Paid Vacation & Holiday Pay Company Paid Parental Leave Company Paid Maternity Leave Company Paid Employee/Family Assistance Program (EAP) Voluntary Medical & Vision Insurance Voluntary Dental Insurance Voluntary Short Term Disability Voluntary Supplemental Term Life Voluntary Accident, Legal, Hospital, Critical Illness Policies 401(k) Plan w/Employer Match Annual Company Stock Purchase Opportunities Discount Partnerships: Verizon, Ford, Perkspot Health and Wellness Benefits, including Monthly Gym/Fitness Incentives General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Nashua, NH. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects. Key Duties Create, review and triage support Tier (1-2) tickets on a timely basis Project work related to the implementation of new technology tools. Provide end-user desktop support via remote support tools or in person visits Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly. Install and configure new computers, monitors, and printers. Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices Create clear, concise process and system diagrams and other supporting documentation Coordinate with vendors to execute software and firmware upgrades Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies Assist with other projects and tasks as required Identify issues requiring escalated support and route to the appropriate team or leadership. Identify recurring or unique issues, develop solutions, and verify successful implementation. Document and/or update documentation for identified issues, solutions, and procedures. Train and/or mentor junior team members. Share knowledge and best practices. Actively participate in team meetings and feedback sessions. Qualification Requirements General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience 3 + years of technical experience working with hardware/software Bachelor's degree or equivalent Experience Experience working in windows and virtualized environments Ability to utilize an ITSM system for change and incident management Microsoft training and related certifications are a plus Strong interpersonal, organizational and customer service skills Ability to work flexible/extended hours when requested or participate in an on-call schedule Able to work both independently and effectively with remote team members as necessary Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job: Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day. Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties. Lifting and transporting of moderately heavy objects (40 lbs). Drive to locations to assist users or deploy systems as needed Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job. Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required. Noise level in the office work environment is normal. Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees. Assess work environment for possible hazards and makes sure training is adequate to the task. Has proper personal protective equipment and tools, uses them appropriately for the given task. Speaks up if seeing an unsafe act Identifies and turns in near miss reports Asks for help, when needed, to perform tasks safely. Considers if there is a safer way to perform work and communicates. Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast. We support a Drug-Free Workplace. EOE AA M/F/Vet/Disability are encouraged to apply.
    $70k-99k yearly est. 4d ago
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  • Materials Planning & Systems Specialist

    Klein Marine Systems, Inc. 3.9company rating

    Information technology specialist job in Newburyport, MA

    Who we are Klein Marine Systems is the world's leading side scan sonar manufacturer, and we are immensely proud of where we are and how we got here. We are currently undergoing a remarkable period of transformation, making now an incredibly exciting time to join our team. We are searching for dynamic, technically skilled individuals who are passionate about their work to join us in Newburyport, MA. In return, you will have the opportunity to be part of the world's leading side scan sonar enterprise: contributing to significant advancements in our technologies and operations. Unleash your potential with a rewarding career If you possess a visionary mindset, a knack for solving complex challenges, and a burning desire to make a genuine impact on the world, explore our job opportunities. Seize the opportunity to unleash your courage and contribute to a more connected, smarter, and brighter future. We are seeking a highly motivated Materials Planning & Systems Specialist to support and improve the company's Material Requirements Planning (MRP), production floor scheduling, and product data management processes. This role will also coordinate the implementation of a new Product Lifecycle Management (PLM) system, ensuring accurate data flow between Engineering, Supply Chain, and Manufacturing systems. The ideal candidate is detail-oriented, highly organized, and experienced with manufacturing planning systems. This role will help bridge operations and engineering to ensure materials, schedules, and data are aligned for efficient production. The Materials Planning & Systems Specialist position will be located in our Newburyport, MA location and will report to our Director of Operations. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Key Responsibilities: Material Planning & MRP Execution Execute and monitor MRP runs in Microsoft Business Central, ensuring accurate material availability and production planning. Analyze MRP outputs to identify shortages, expedite needs, and recommend planning parameter adjustments. Maintain accurate BOMs, routings, and item data to ensure effective material planning. Work cross-functionally with Procurement, Engineering, and Production to resolve material and scheduling conflicts. Track and report on key metrics such as material shortages, schedule adherence, and inventory accuracy. Production Planning Assist in developing and maintaining production schedules that align materials and capacity. Support manufacturing leads in load balancing and prioritizing work orders. Improve data accuracy for work order reporting and WIP tracking. Help identify and address bottlenecks or inefficiencies in the scheduling process. PLM Implementation & Systems Integration Serve as the primary coordinator for the new PLM system implementation, replacing Omnify. Work with Engineering and IT to define workflows for change management, revision control, and document release. Support data migration of part records, BOMs, and associated documents. Ensure synchronization between PLM and Microsoft Business Central to maintain consistency across systems. Train and support users on new PLM tools and processes after deployment. Continuous Improvement Identify and implement process improvements for MRP accuracy, data integrity, and planning efficiency. Support initiatives to improve communication between Engineering and Operations through better system integration. Document and maintain standard operating procedures related to planning and change control. Qualifications and Essential Skills: Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations, or related field (or equivalent experience). 3+ years of experience in materials planning, MRP execution, or production control in a manufacturing environment. Hands-on experience with ERP systems (Microsoft Business Central preferred). Familiarity with PLM tools (Omnify or similar) and basic understanding of change management processes. Strong analytical skills and attention to detail. Excellent communication and organizational abilities; comfortable working across departments. Preferred Qualifications Experience in electro-mechanical product manufacturing. Experience participating in or supporting a system implementation project (PLM, ERP, or MES). Familiarity with ISO 9001 or AS9100 environments. Lean or Six Sigma certification a plus. Klein Marine Systems offers a generous compensation package; benefits begin on date of hire. Comprehensive Health, Dental and Vision Plans Elective deductions for Flexible Spending Accounts Company Paid Life Insurance, Short and Long-Term Disability Supplemental Life Insurance Supplemental Critical Illness and Accident coverage 401(k) Retirement Savings Plan with employer contribution; Roth IRA option Employee referral program 14 Paid Holidays Flexible work arrangements Generous Flex Paid Time Off account Are you ready to join our exceptional team? We are constantly seeking top talent in the fields of Engineering, Sales, Manufacturing Operations, Finance and Accounting, Technology, R&D, Marketing, and Field Operations. At Klein, we take pride in creating a supportive, fair, and inclusive working environment that empowers you to thrive and advance in your career. Rest assured that all qualified applicants will be considered for employment without any discrimination based on race, religion, sex, national origin, age, disability, genetic information, veteran status, or any other factors prohibited by law.
    $86k-127k yearly est. 2d ago
  • Manufacturing Technical Operations Specialist

    JMD Technologies Inc.

    Information technology specialist job in Boston, MA

    Title: Senior Manufacturing Technical Operations Specialist Employment Type: Contract (12 months + possible extension or conversion) Status: Accepting Candidates (Multiple Openings) About the Role: We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment. Key Responsibilities: Triage manufacturing issues in real time on the manufacturing floor Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities Apply structured root cause analysis tools to identify issues and drive resolution Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs) Support strong quality documentation practices in a GMP-regulated environment Qualifications: 6+ years of progressive experience in pharmaceutical development or manufacturing 4+ years of hands-on analytical investigations and Quality Control experience Strong background in analytical investigations and quality documentation Experience supporting QC / analytical operations in GMP manufacturing Exposure to facility or calibration investigations is a plus (not required) Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically Compensation (MA Pay Transparency): Estimated hourly range: $50-$58/hr (W-2) Final rate within this range will be based on experience, skill set, shift alignment, and interview results
    $50-58 hourly 5d ago
  • Applied Tech Market Executive - Innovation Economy Banking MD

    Jpmorgan Chase & Co 4.8company rating

    Information technology specialist job in Boston, MA

    A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion. #J-18808-Ljbffr
    $69k-114k yearly est. 1d ago
  • IT Analyst - Manufacturing Systems

    Insight Global

    Information technology specialist job in Woburn, MA

    Key Responsibilities Support business operations and development initiatives for the analysis, design & implementation of manufacturing IT solutions (MES, LIMS, SCADA, IoT, Data Historian) Functionally oriented Identify technical issues and communicate effectively across teams Required Experience: 6+ years in Business Analysis roles Manufacturing background req MES experience is a plus Must be a US Citizen or US Permanent Resident Bachelor's degree in Computer Science, Information Technology, or a related field required
    $76k-104k yearly est. 2d ago
  • IT Access & Provisioning Analyst II

    Commonwealth of Massachusetts 4.7company rating

    Information technology specialist job in Chelsea, MA

    A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually. #J-18808-Ljbffr
    $77.3k-116k yearly 2d ago
  • Engineering Technician - Electro Optical Manufacturing & R&D Support

    PLS Staffing Solutions 4.6company rating

    Information technology specialist job in Woburn, MA

    Job Title: Engineering Technician - Electro-Optical Manufacturing & R&D Support Department: Engineering / Research & Development Reports To: Engineering Manager or R&D Lead The Engineering Technician supports both manufacturing and research & development activities within an electro-optical product environment. This role bridges hands-on production support and prototype development, assisting engineers in the design, testing, integration, and improvement of electro-optical systems. The ideal candidate is detail-oriented, technically skilled, and comfortable working in a fast-paced environment involving precision optics, electronics, and mechanical assemblies. Key Responsibilities Manufacturing & Engineering Support Support production of electro-optical assemblies and subassemblies, including optical, electronic, and mechanical components Assist in process development, documentation, and continuous improvement initiatives Troubleshoot manufacturing issues and collaborate with engineering to implement corrective actions Perform assembly, alignment, calibration, and testing of electro-optical systems Maintain engineering builds, fixtures, and test setups Research & Development Support Assist engineers with prototype builds, experimental setups, and feasibility testing Support optical and electronic testing, data collection, and analysis Modify existing designs or components under engineering direction Document test procedures, results, and design changes Participate in design reviews and contribute practical manufacturing feedback Testing & Documentation Execute functional, environmental, and performance testing per engineering specifications Operate and maintain test equipment such as optical benches, oscilloscopes, power meters, and interferometers Create and update work instructions, test procedures, and engineering documentation Ensure compliance with quality standards and configuration control requirements General Duties Maintain cleanroom or controlled lab environments as required Follow ESD, safety, and quality procedures Support cross-functional teams including Quality, Manufacturing, and Supply Chain Required Qualifications Associate degree in Engineering Technology, Electronics, Optics, or related technical field (or equivalent experience) 3+ years of experience as an Engineering Technician in an electro-optical, photonics, electronics, or related manufacturing environment Hands-on experience with electro-optical assemblies and test equipment Ability to read and interpret engineering drawings, schematics, and technical documentation Strong mechanical aptitude and troubleshooting skills Preferred Qualifications Experience supporting R&D or new product development programs Familiarity with optical alignment, laser systems, imaging sensors, or photonic components Experience with prototype builds and low-volume manufacturing Knowledge of GD&T, SPC, and basic data analysis Experience working in regulated environments (ISO, AS9100, FDA, etc.) Skills & Competencies Strong attention to detail and documentation discipline Ability to work independently and collaboratively in a team environment Effective communication with engineers and manufacturing personnel Comfortable working with tight tolerances and precision components Adaptable to changing priorities and experimental work Work Environment Combination of manufacturing floor, laboratory, and cleanroom environments May require handling delicate optical components and working with lasers or high-voltage equipment Occasional overtime or schedule flexibility may be required to support development milestones
    $72k-107k yearly est. 4d ago
  • Help Desk Support Specialist

    Mevion 3.9company rating

    Information technology specialist job in Littleton, MA

    The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.
    $88k-123k yearly est. Auto-Apply 60d+ ago
  • Helping Hand for Elderly - Help & support in ADLs

    Guardian Angel Senior Services 3.7company rating

    Information technology specialist job in Framingham, MA

    Are you looking to make a difference in someone's life, no prior experience required - we provide FREE training! GUARDIAN ANGEL SENIOR SERVICES is looking for a compassionate individual to join our team to assist our seniors/elderly population with daily activities & companionship. Full paid training will be provided for the individuals who are not certified or has no experience 📅 How to Apply: Submit your resume now 📞 Call us: ************ 📍 Visit us: 33 Boston Post Road W, Suite 310, Marlborough, MA-01752. 🌐 Apply online: ******************************************************************* JOB RESPONSIBILITIES: Light Housekeeping which includes Vacuuming, emptying trash, changing bed linens. Laundry Reminding & assisting the clients with pre-dosed medications. Prepare meals by taking care of all precautions & dietary restriction Grocery shopping and running errands as per requirements. (Not applicable for non-Drivers) Transportation when need or assigned. Accompany clients to appointments or any socially engaged activities as a part of companionship duties. (Not applicable for non-Drivers) Helping with personal hygiene care like dressing/undressing; showering, feeding etc. (will be trained if non-certified) 👤 Requirements: High school diploma preferred. Benefits: 🆓 Free caregiver training & certification 💼 What We Offer: Flexible schedule Sign-On Bonuses Mileage Pay for Drivers 401K Referral Bonus Health Benefits GUARDIAN ANGEL SENIOR SERVICES was created with a vison & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
    $41k-64k yearly est. Auto-Apply 41d ago
  • IT Support Specialist

    Connection 4.2company rating

    Information technology specialist job in Waltham, MA

    What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Responsibilities Overview: We're looking for a skilled Help Desk Technician who can independently resolve more complex technical issues, support a cloud-first environment. This role requires deep experience with Office 365 administration, Salesforce platform support, and delivering high-quality service to end users in a virtual environment. What's in It for You: Competitive salary within a stable, full-time role. Supportive, people-first company culture with the feel of a small, collaborative local team. Significant exposure to advanced cloud platforms, including Office 365, Salesforce, Azure, AWS, and modern virtual support tools. Opportunities for deeper technical growth, cross-training, and advancement within IT. No travel required-work is performed onsite during regular business hours for predictable work/life balance. What You'll Do: Act as a escalation point for technical issues requiring advanced troubleshooting, root-cause analysis, or configuration work. Provide Daily technical support for end users both in-person and remotely, ensuring minimal downtime and quick problem resolution. Manage, investigate, and resolve support tickets using an AWS/Azure-based ticketing system, ensuring accurate documentation and timely follow-up. Handle advanced Office 365 administration, including user provisioning, license management, shared mailbox configuration, Teams/SharePoint support, and cross-platform troubleshooting. Support and troubleshoot the Salesforce platform, including login issues, permission/set configuration issues, UI problems, and connectivity challenges in a virtual environment. Perform deeper hardware and software diagnostics across PCs, laptops, printers, and peripherals-identifying and resolving recurring issues and recommending long-term fixes. Assist with virtual environment support, including remote desktop technologies, VPNs, cloud services, and user connectivity issues. Manage PC/laptop inventory, coordinate new device builds, imaging, deployment, and lifecycle management. Administer Active Directory (group policies, OU management, account adjustments, password resets, and permissions). Set up & configure new hardware/software for employees, ensuring compliance with security and configuration standards. Create and update technical documentation, internal knowledge base articles, and Tier 1 support guides. Collaborate with other IT team members to identify patterns, improve processes, and enhance the end-user support experience. Min USD $68,000.00/Yr. Max USD $78,000.00/Yr. Qualifications Requirements: 3+ years of IT Help Desk or Desktop Support experience in a similar environment. Proficiency with Microsoft 365 and Active Directory administration. Experience working with ticketing systems (AWS/Azure experience preferred). Strong software and hardware troubleshooting skills. Excellent communication skills-you can explain tech clearly to non-technical users. A hands-on, can-do attitude-willing to crawl under a desk or lift up to 30 lbs when needed. A commitment to reliability, responsiveness, and teamwork.
    $68k-78k yearly Auto-Apply 48d ago
  • IT AV Specialist

    Legends Global

    Information technology specialist job in Worcester, MA

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. IT/AV Specialist DEPARTMENT: Venue Technology REPORTS TO: Venue Technology Manager FLSA STATUS: Hourly Non-Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE Reporting to the Venue Technology Manager, the IT/AV Specialist will be customer service-focused, with the ability to work independently and be flexible to help support the View Boston Observatory IT and AV Operations. The IT/AV Specialist must possess the ability to work in a fast paced, dynamic work environment with changing work priorities. The qualified individual will also possess solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders. ESSENTIAL FUNCTIONS Provide setup and support of multiple point-of-sale systems for View Boston Observatory facility. Provide excellent desktop support services to internal staff. Work with vendors and service providers to resolve issues and implement changes. Must be able to communicate productively and professionally across all managerial levels. Provide level 1 & 2 support for all point-of-sale system problems and escalate with inside and outside service providers when necessary. Provides AV Support and Event Support for View Boston Observatory. Serves as View Boston building wide point of contact on IT related matters. Conduct Observatory walk-through to ensure all systems are operational prior to and during all events. Replacement of defective hardware before, during and after events. Diagnoses of software, firmware, & hardware errors and breakage, and execution of solutions. Work with external vendors in support of proprietary systems. Tracking RMAs of all equipment inbound and outbound for repairs. Maintains a thorough knowledge of the organization and adheres to all standards and practices. Perform other duties as assigned by Venue Technology Manager ESSENTIAL DUTES AND RESPONSIBILITIES QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE Bachelor's degree in Computer Information Systems or related field (equivalent experience considered). 1-3+ years of IT/AV support or related technical experience. TECHNICAL SKILLS Working knowledge of PC hardware setup and troubleshooting. Strong understanding of networking fundamentals, including TCP/IP and VLANs. Experience with wireless LAN environments and related security protocols. Proficiency with Microsoft Windows and mac OS operating systems, Office suites, and basic server/network concepts. Familiarity with virtualized environments (server and desktop). Experience configuring, operating, and troubleshooting audiovisual (AV) systems including: Video switchers, displays, projectors, LED walls, and digital signage systems. Audio consoles, amplifiers, microphones (wired and wireless), speakers, and DSPs. Streaming and conferencing platforms (Zoom Rooms, Teams Rooms, or equivalent). HDMI/SDI/DisplayPort signal routing, extenders, and network-based AV systems (AV over IP). Knowledge of Crestron, Extron, AMX, Q-SYS, or similar control system platforms (programming not required, operational familiarity preferred). Skilled in performing system walk-throughs, live-event support, and real-time troubleshooting under time-sensitive conditions. Understanding of IT security concepts including password management and secure network practices. PROFESSIONAL ATTRIBUTES Ability to work collaboratively within a team environment. Comfortable adapting quickly to operational changes and fast-paced environments. Strong communication and problem-solving skills. Willingness to work flexible hours, including weekends and evenings. SKILLS AND ABILITIES Ability to move fast and act on assigned duties. Ability to walk, stand, or sit for extended periods of time. Ability to reach, bend, stoop, wipe, push and pull. Ability to lift and carry items weighing 10-30 pounds, and up to 50 pounds. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site at View Boston (Boston, MA) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. This position requires flexibility in scheduling. View Boston operates 365 days per year, and team members must be available to work evenings, weekends, and holidays as needed.
    $73k-105k yearly est. 56d ago
  • IT Specialist (Software Configuration Specialist) (IS-2210-11/12)

    Smithsonian Astrophysical Observatory

    Information technology specialist job in Cambridge, MA

    SERIES/GRADE: IS-2210-11/12* Trust Indefinite (Non-Federal) DIVISION: High Energy Astrophysics *This is a career ladder opportunity with promotion potential up to grade 13. Selection for this position to be made at the grade 11 level, or grade 12 level. Candidates may be non-competitively promoted to the next grade level, up to grade 13, upon the recommendation of the supervisor based on classification requirements, satisfactory performance, and qualifications of the employee. What are Trust Fund Positions?Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Childcare), Flexible Spending Account (Health & Dependent Care). Conditions of Employment Pass Pre-employment Background Check and Subsequent Background Investigation, as required. Complete a Probationary Period if applicable. Maintain a Bank Account for Direct Deposit/Electronic Transfer. The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply. Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. OVERVIEW INTRODUCTION The Smithsonian Astrophysical Observatory (SAO) is at the forefront, internationally, of the scientific exploration of the universe. SAO combines its resources with those of the Harvard College Observatory to form the Harvard-Smithsonian Center for Astrophysics (CfA). The CfA is the best-known astrophysics center in the world. Its programs range from ground-based astronomy and astrophysics research to space-based research, the engineering and development of major scientific instrumentation for space launch and use in large ground-based facilities, and research designed to improve science education. The research objectives of SAO are carried out primarily with the support of Government and Smithsonian Institution funds, with additional philanthropic support. Government funds are in the form of Federal appropriations or the form of contracts and grants from other agencies. In contrast, Institution funds are available to SAO through grants from the Institution's Restricted Funds, Special Purpose Funds, Bureau Activities, Business Activities, and non-Federal contracts and grants. SUMMARY The Information Technology Specialist (Configuration Management Specialist) is responsible for extending and maintaining the software configuration management infrastructure for the Chandra X-ray Observatory and to support the release and build cycles of the software team that supports the mission. This includes working with the existing configuration management team to modernize system infrastructure and procedures, maintain software development utilities, configure and deploy releases, and support the software system through all phases of the software development cycle MAJOR DUTIES Function as part of a team to maintain and improve the Data System internal software build, test, and deployment infrastructure. Develop and maintain scripts, operational procedures, and internal documents following the software development lifecycle: requirements generation, design, code, verification and test, and maintenance; Generate all documentation according to Data System guidelines. Monitor automated build and test pipelines/infrastructure routinely and for new releases. Validate the results and provide solutions when errors are encountered. Actively coordinate with the software team when the responsibility for solutions falls to them. Build and deploy software releases; Coordinate configuration of test and release platforms with the system group; manage the deployment of software releases as part of the team. Perform a regular inventory of 3rd party software with dependencies in the Data System (OTS, COTS, AOTS). Monitor and manage system infrastructure (OS, compiler, libraries) and licenses (JetBrains, Atlassian, GitLab) for the Data System. Coordinate upgrades that fit into the overall goals and schedule and perform those upgrades as part of an overall data system schedule and plan in coordination with the CM lead and supervisor. Provide support to the software development team with portability, configuration, and compilation issues; Mentor team members, respond to problem reports, and use available systems (i.e., Jira) to record and monitor issues. Grade 12 In addition to the duties listed above, duties at the grade 12 may include but are not limited to: Recommend and coordinate upgrades that fit into the overall goals and schedules and perform those upgrades as part of an overall data system schedule and plan in coordination with the CM leader and supervisor. QUALIFICATION REQUIREMENTS For all positions, individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations ;knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Candidates for grade 11 must possess a minimum of one year of specialized experience equivalent to at least the grade 9 in the normal line of progression for this occupation. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position such as developing and maintaining CM scripts, operational procedures, and internal documentation. Candidates for grade 12 must possess a minimum of one year of specialized experience equivalent to at least the grade 11 in the normal line of progression for this occupation. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position such as managing the configuration and licenses of various software development tools. OR Education: All academic degrees and coursework must be from accredited or pre-accredited institutions. Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Grade 11: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree. Grade 12: There is no education substitution. Knowledge, Skills, and Abilities required:• Knowledge of and the ability to configure and utilize distributed version control systems (e.g., Git) • Knowledge of and the ability to utilize scripting languages (e.g., Python, Bash) and Unix based operating systems • Knowledge of and ability to utilize and manage software support tools (e.g., Atlassian products such as Jira/Confluence). • Skill in organizing and utilizing continuous integration environments (e.g., gitlab, github actions) and containers (eg., podman, docker) • Skill in organizing and utilizing package managers (e.g., conda, pip) • Skill in developing new software, modifying existing programs, and planning, coding, testing, and maintaining programs that may present complex problems. Education completed outside the United States must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package. Any false statement in your application may result in rejection of your application and may also result in termination after employment begins. Join us in "Inspiring Generations through Knowledge and Discovery." Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week. What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager. Relocation expenses are not paid. The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact ******************. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian's Accommodation Procedures. The Smithsonian Institution is an Equal Opportunity Employer. We believe that a workforce comprising a variety of educational, cultural, and experiential backgrounds support and enhance our daily work life and contribute to the richness of our exhibitions and programs. See Smithsonian EEO program information: ************************* The Smithsonian Astrophysical Observatory is an equal opportunity employer. Please visit the SAO website at ***************************
    $73k-105k yearly est. 18d ago
  • Senior IT Support Technician

    Whoop 4.0company rating

    Information technology specialist job in Boston, MA

    At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Senior IT Support Technician to play a critical role in creating a world-class employee experience. We believe that in order to build the world's best product, our IT team must relentlessly enable employees to do their best work without friction. While much of this role will focus on solving employee problems, we're looking for someone who believes great IT is about preventing problems, not just reacting to them. You'll provide high-impact support across a broad portfolio of hardware and software tools, collaborate with engineering teams to solve root causes, and help drive the success of high-profile meetings and events. If you're highly technical, people-oriented, proactive, and can't stand seeing the same problem twice, this role might be for you.RESPONSIBILITIES: Deliver expert-level support to employees across a wide range of hardware and software systems, making those employees want to work with you every time they have an issue Serve as a trusted advisor to employees and advocate for them, ensuring they are equipped with the right tools and processes to do their best work unencumbered Proactively identify and address trends in support issues, collaborating with IT leadership and engineering to reduce friction and incident rate Support and configure IT infrastructure including our network, security stack, identity & access management, and device management systems Lead small projects and contribute to large ones Partner with cross-functional teams to support employee onboarding/offboarding and ensure seamless tech experiences across the employee lifecycle Maintain documentation for internal IT processes, tools, and troubleshooting steps, and contribute to knowledge-sharing across the team Provide top tier service to VIPs and executives Host and manage high profile internal and external events, including occasional after hours work QUALIFICATIONS: 2+ years of IT experience in a fast-paced, high-growth environment Technical degree in Information Technology, Engineering, Computer Science, Cybersecurity, or a related field Strong understanding of device management platforms (e.g., Jamf, Iru, Intune) and enterprise tools like Google Workspace, Okta, and Slack Proven ability to communicate effectively and clearly to colleagues up and down the org chart Comfortable supporting both hardware (laptops, peripherals, AV setups) and software (SaaS platforms, authentication, endpoint security) Experience supporting and configuring network and infrastructure systems Ability to work independently and prioritize multiple tasks, while contributing to a collaborative team culture Evidence of self-initiated growth and development Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success. The U.S. base salary range for this full-time position is $70,000 - $120,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements. Learn more about WHOOP .
    $70k-120k yearly Auto-Apply 32d ago
  • IT Specialist

    Lumafield

    Information technology specialist job in Boston, MA

    Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it. Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively. We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We're building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it all again. Lumafield is headquartered in Cambridge, MA, and has an office in San Francisco, CA. About the role: As an IT Specialist on our Infrastructure team, you will help maintain and evolve the core systems that power Lumafield. You will own critical IT infrastructure including: workstations, networking, and in-office systems that support a hypergrowth hardtech startup. You will also work closely with Infrastructure Engineers to build and maintain our on-premises servers that run our Voyager software.What you'll do: Work across the full lifecycle of an enterprise server rack, from network management and switch configuration to building and deploying physical servers Deploy, maintain, and troubleshoot in-office infrastructure to ensure operational excellence Root cause and solve issues with employee workstations, hardware and software Partner closely with Lumafield's Infrastructure team to learn, execute, and iterate quickly Work on-site out of our Cambridge, MA office About you: 1 to 3 years of experience working with server racks and internal IT infrastructure Hands-on experience in Linux environments Familiarity with firewalls, routers, switches, wireless access points, and related networking hardware Comfortable getting hands-on configuring and maintaining machines that power our Voyager software Motivated by moving quickly, incorporating feedback, and providing high-impact support that unlocks productivity and growth Bonus points for: Experience with Docker, GitHub, OPNsense, UniFi, or Tailscale Strong networking fundamentals Exposure to cybersecurity concepts or best practices Prior experience at a startup or in a fast-paced environment A portfolio, blog, GitHub, or other work samples we can review The salary range listed here represents the anticipated low and high ends of the base salary. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location, experience, and performance. All full-time employees receive an equity grant. Lumafield offers both competitive cash and equity compensation, as well as a health & wellness stipend, 401k, parental leave, flexible PTO, commuter benefits, company wide events and more! Lumafield is committed to building a team that represents a variety of backgrounds, perspectives, and skills, because the more inclusive we are, the better our work will be. Do you feel like your skills don't meet every single requirement listed? We encourage you to apply anyway - If you're excited about our technology, the opportunity, and are eager to learn more we'd love to hear from you! In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability, genetic information or veteran status. Reach out if you want to be a part of what we are building.
    $73k-105k yearly est. Auto-Apply 7d ago
  • IT Communications Specialist

    Cannon Search

    Information technology specialist job in Boston, MA

    Are you a strategic communicator with a knack for change management and technology? A leading firm based in Boston is looking for an IT Communications Specialist to drive impactful messaging and transformation within the Information Services team. This is a full time, hybrid role (3 days in the office in Boston) with an excellent compensation and benefits package. What You'll Do: Develop and execute communication strategies for IT initiatives Craft engaging content for attorneys and business professionals Drive change management and adoption of new technologies Collaborate with marketing and IT teams to enhance internal messaging Manage responses for RFPs and client surveys on technology-related topics What We're Looking For: 5+ years in communications, change management, or IT training Strong writing and project management skills Ability to translate complex tech topics into clear, engaging messages Experience with Microsoft Office & AI tools a plus Join a team that values innovation, collaboration, and excellence in a dynamic work environment. Ready to make an impact? Interviewing Now! Apply today, or email Dan Gilliam with any questions, email: **************************** #Hiring #CommunicationsJobs #BostonJobs #ChangeManagement
    $73k-105k yearly est. Easy Apply 60d+ ago
  • IT Onboarding Specialist

    UG2IFS

    Information technology specialist job in Boston, MA

    The IT Onboarding Specialist is a non-technical role that is responsible for managing and coordinating IT onboarding and offboarding activities for employees, ensuring smooth transitions and efficient support. This role requires strong organizational skills, exceptional attention to detail, and the ability to work independently while collaborating with various teams to resolve daily non-technical issues. The position also includes providing support for a team of 3 employees. Education: College degree is not required Key Qualifications Motivated and proactive attitude • Minimum intermediate proficiency in Microsoft Excel (e.g., comfortable with PivotTables, VLOOKUP, conditional formatting, and data analysis) • Exceptional attention to detail and accuracy in all tasks • Excellent verbal and written communication skills • Strong typing skills • Ability to work independently • Ownership of onboarding and offboarding processes Primary Responsibilities Provide support for a team of 3 employees • Order laptops, phones, and other equipment; track delivery status • Engage with PC Lifecycle services providers and coordinate all related activities • Process onboarding, offboarding, and advanced replacement of laptops • Collaborate with other teams to resolve daily non-technical issues • Update user accounts in Microsoft Entra Preferred Qualifications Prior experience in IT administration or onboarding/offboarding • Familiarity with asset management systems or ticketing platforms • Ability to multitask and manage competing priorities • Strong organizational and time management skills • Experience working with external vendors or service providers • Customer service orientation and problem-solving skills Required Work Experience 2+ years in IT support or administration, with exposure to onboarding/offboarding processes Experience managing PC lifecycle and asset tracking using enterprise tools Intermediate Excel proficiency applied to reporting and data analysis Familiarity with ticketing systems and SLA-driven support Strong organizational skills and ability to manage multiple priorities in a fast-paced environment About UG2: At UG2, a leader in facility services, we are committed to innovation, excellence, and client satisfaction. We are committed to developing the strongest customer relationships and the highest service delivery benchmarks in the marketplace. Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. We also have regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles, Sunnyvale, and Dallas.
    $73k-105k yearly est. 6h ago
  • IT Training Specialist

    Feufo

    Information technology specialist job in Stoughton, MA

    We are seeking a Training Subject Matter Expert (IT Department) for our client in the non-profit sector. This role involves delivering IT training to staff, maintaining training materials, and providing technical support. The SME ensures efficient onboarding and continuous education, working collaboratively with HR and the IT team to enhance workflows through technology. Responsibilities Conduct orientation and ongoing IT training for new hires and existing staff. Collaborate with HR to develop training materials, job aids, and manuals. Identify training needs and create instructor-led and self-paced learning modules. Set up, maintain, and troubleshoot computer and network systems. Provide remote technical support for offsite users. Maintain inventory of IT equipment and supplies. Communicate with all departments on training procedures and needs. Continuously improve workflows through technology and training initiatives. Document training processes and maintain up-to-date records. QualificationsEducation: High School Diploma, Technical School, or equivalent experience.Experience: 1-3 years in IT-related training roles.Skills: Strong understanding of computing equipment and software. Excellent communication and facilitation abilities. Self-motivated, detail-oriented, and organized. Comfortable training diverse groups and managing multiple tasks efficiently
    $73k-105k yearly est. 60d+ ago
  • TechOps IT Specialist I

    Clasp 3.9company rating

    Information technology specialist job in Boston, MA

    About Us Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent, while simultaneously tackling the student debt crisis. (Yep, we think BIG.) Our innovative platform meaningfully connects employers, educational institutions, and diverse talent to drive mutual benefit-using accessible education financing as the thread. We like to think of ourselves as more than a fintech; we're a catalyst for economic mobility. A Forbes Fintech 50 company, portfolio company of SHRM (Society of Human Resource Management - the largest HR organization out there!) and recipient of “43 Start Ups to Bet Your Career On in 2025” by Business Insider, Clasp is driven by our commitment to social impact and innovation. We are reshaping the future of the workforce one opportunity at a time. Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond. What We Need Clasp is looking for a TechOps Specialist to help build a world-class Information Technology and Help Desk experience as we scale rapidly from 50 to 100+ employees and from 30 to 100 enterprise customers. This is not a traditional “helpdesk” role. You'll be the frontline operator for IT, identity, and light security work, partnering closely with Information Security, PeopleOps & engineering leadership. You'll support day-to-day employee needs while also contributing to foundational projects around automation, access control, cloud tooling, and AI enablement. This role is ideal for someone early in their career who is hands-on, curious, scrappy, and wants to grow into DevOps, infrastructure, or security engineering over time. You will be the face of TechOps at Clasp. What You'll Do Day-to-Day IT & Employee Support Serve as first-line technical support for employees, with a strong focus on mac OS, SaaS tools, and network troubleshooting Onboard new employees to make sure they are productive with their machines and our internal SaaS tools Provide professional, fast, and empathetic support to both technical and non-technical teammates in Boston as well as our remote employees Device & Endpoint Management Own the full device lifecycle: procurement, provisioning, inventory tracking, refresh cycles, and offboarding for office media devices and employee laptops Manage MDM using Kandji (now Iru), including policy configuration, compliance enforcement, and troubleshooting Support BYOD environments, including iOS & Android and personal devices, balancing usability with security Coordinate repairs, warranties, and support cases with vendors Identify opportunities to automate or standardize device and endpoint workflows as the company scales. Identity, Access & Automation Assist with SCIM-based onboarding and offboarding across SaaS tools Provision and deprovision user access across SSO and non-SSO systems Participate in access reviews, audit prep, and remediation with the InfoSec team Maintain documentation for identity workflows, provisioning standards, and exceptions Partner with Information Security to reduce manual access management and improve audit readiness over time. Office & AV Operations Set up and maintain conference room AV, including Zoom Rooms, TVs, Mac minis, network route & wireless network, and peripherals Prototype new ways of ensuring effective and reliable in-person and remote collaboration so we can improve the fidelity of our conversations during hypergrowth. Ensure conference room AV setups are clean, reliable, and easy to troubleshoot, including thoughtful hardware layout and cabling Own inventory for accessories and shared equipment Troubleshoot networking and AV issues to keep meetings frictionless Security & Infrastructure Exposure Support emerging security initiatives for our SOC2 and our ongoing security & compliance initiatives, including: Vendor access reviews SaaS security configuration Asset and access audits Develop foundational knowledge of cloud infrastructure in Google Cloud through hands-on support and guided projects Assist with Terraform-based infrastructure and access tooling over time Contribute small scripts or automations (Python, Bash, PowerShell) to improve internal operations Documentation & Continuous Improvement Create and maintain internal documentation and knowledge base articles Identify repetitive problems and help automate or systematize solutions Proactively surface risks, gaps, and improvement opportunities What You'll Need Required Strong hands-on experience with mac OS in a professional environment Comfort using the terminal to troubleshoot, debug, and automate Familiarity with git and collaborative software development and version control concepts Experience supporting SaaS-heavy environments (Google Workspace, Slack, Zoom, etc.) Solid understanding of basic networking concepts (DNS, TCP/IP, VPNs) Strong communication skills and a service-oriented mindset Ability to pick up unfamiliar tools and concepts quickly Demonstrated ability to leverage using AI tools to rapidly acquire new skills, automate your workloads and magnify your impact to an organization Nice to Have (or Willing to Learn) Experience with Kandji / Iru, Jamf, or other MDM platforms Exposure to SSO, SCIM, OAuth, and identity lifecycle management Basic scripting experience (Python, Bash, PowerShell) Familiarity with Google Cloud or desire to pursue a Google Cloud certification Interest in DevOps, infrastructure engineering, or security engineering Experience supporting hybrid or distributed teams What We Give In Return Competitive cash and equity compensation Health benefits (health, dental, & vision), 401k Commuter benefits Flexible PTO policy Opportunities to grow and perform in a fast-paced environment alongside a stellar team. Salary The salary range for this position is competitive and will be commensurate with the candidate's experience, qualifications, and industry knowledge, ranging between $60,000 to $75,000 annually. In addition to the base salary, we offer an attractive equity component as part of our compensation package, providing an opportunity for eligible employees to share in the success and growth of our company. We are committed to offering competitive compensation and benefits packages to attract and retain top talent. Closing If you are a highly driven individual with a passion for technology, and you thrive in a dynamic and fast-paced environment, we want to hear from you! Join us in revolutionizing the workforce solution industry and making a meaningful impact on businesses worldwide. Apply now to be a part of our growing team! We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Clasp is an equal opportunity employer and prohibits discrimination and harassment of any kind. We embrace diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
    $60k-75k yearly Auto-Apply 6d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology specialist job in Manchester, NH

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $65k-90k yearly est. 13d ago
  • Technical Support Specialist

    Hologic 4.4company rating

    Information technology specialist job in Marlborough, MA

    United States All around the world people are looking for an answer, a test result, or a procedure that will offer them clarity and a path to a healthier life. By working with Diagnostic products that make a difference globally, your impact can be greater than you have ever imagined. Hologic offers a space for employees to own their passion and feel a sense of purpose each and every day. Our award-winning **Technical Support** team plays a big role in that mission. They provide phone and email support to both internal and external customers, troubleshooting issues with Hologic's cytology and molecular products. **Think this role is for you?** This individual has an ability for troubleshooting issues beyond "computer stuff." In this role, you will be troubleshooting our diagnostics instruments (cytology and molecular), reagents, and operator issues. You will be offering technical support to internal customers (R&D, Field Service, Quality, Marketing, etc.) and external customers (Lab technicians, hospitals, etc.) via phone and email. We provide support 24/7, you may be on-call and serve as back-up for technical and application support as needed, including some holidays. **Key Outcomes:** + Provide customers with service and product troubleshooting for cytology and molecular products, including instruments, reagents, and software, via phone and email. + Document calls in the CRM system and escalate issues that require further investigation. + Authorize return of customer product for investigation. + Determine replacement of product as warranted. **Potential Growth Opportunities:** + Represent Technical Support as specialist for designated product(s). + Act as liaison to other departments within the division concerning issues related to specific product lines. + Serve on product development or support teams. Provide Technical Support team with troubleshooting training and informational updates. + Work with Marketing and Service departments at the launch of new products. Reviewing or creating label copy, participate in pre- and post-launch teams. + Build relationships with partners and distributors. + Writing and reviewing procedures. + Provide guidance and coaching to other Technical Support personnel. **Do you have what it takes?** + You are technically inclined, you understand science - DNA, RNA, Cytology, reading the package insert on a medical product doesn't sound like a foreign language to you. + You have a customer service mentality, you are patient, have good communication and computer skills and are great at multi-tasking. + You are comfortable speaking on the phone and have flexibility in your schedule. + We are looking for someone who is eager to start their career in this field and wants to grow within the department. **Additional qualifications:** + Bachelor's degree in biology, Cytotechnology, Medical Laboratory Science, or related field (required). + ASCP Cytotechnologist (CT), Medical Technologist (MT) or Clinical Laboratory Scientist (CLS) certification or equivalent (desired). + Experience as a Cytology Prep Technician (desired). + Experience with cytology, RT PCR, molecular, or virology (desired). + Ability to troubleshoot Laboratory Information Systems interfaces and/or network computers (desired). If you are not sure that you are 100% qualified, but are up for the challenge, we want you to apply! The annualized base salary range for this role is $71,000 - $106,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
    $71k-106k yearly 46d ago

Learn more about information technology specialist jobs

How much does an information technology specialist earn in Lawrence, MA?

The average information technology specialist in Lawrence, MA earns between $62,000 and $123,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.

Average information technology specialist salary in Lawrence, MA

$87,000
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