INFORMATION TECHNOLOGY SPECIALIST
Information technology specialist job in Manchester, NH
*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.*
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
ABOUT THIS JOB
REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***
As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss.
Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications!
REQUIREMENTS
10 weeks of Basic Training
20 weeks of Advanced Individual Training
U.S. Citizen
17 to 34 Years Old
High School Diploma or GED
Meet Tattoo Guidelines
No Major Law Violations
No Medical Concerns
BENEFITS
The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. xevrcyc You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.
Paid Training and credentialing to strengthen your skillsets
Monthly salary (based off pay grade and time in service)
Housing and meal allowance for full-time Soldier
30 days paid annual vacation
401(K) type savings plan
Full-coverage medical and dental insurance for Soldiers and immediate family member
Paid tuition opportunities to continue your education
Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
Information Technology Support Specialist I
Information technology specialist job in Nashua, NH
Position Type: Full Time (40+)
Pay Type: Salary
Seasonal Work: No
Northeast Paving Benefits:
Company Paid Basic Life Insurance
Company Paid Long Term Disability Policy
Company Paid Vacation & Holiday Pay
Company Paid Parental Leave
Company Paid Maternity Leave
Company Paid Employee/Family Assistance Program (EAP)
Voluntary Medical & Vision Insurance
Voluntary Dental Insurance
Voluntary Short Term Disability
Voluntary Supplemental Term Life
Voluntary Accident, Legal, Hospital, Critical Illness Policies
401(k) Plan w/Employer Match
Annual Company Stock Purchase Opportunities
Discount Partnerships: Verizon, Ford, Perkspot
Health and Wellness Benefits, including Monthly Gym/Fitness Incentives
General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Pittsburgh, PA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.
Key Duties
Create, review and triage support Tier (1-2) tickets on a timely basis
Project work related to the implementation of new technology tools.
Provide end-user desktop support via remote support tools or in person visits
Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
Install and configure new computers, monitors, and printers.
Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices
Create clear, concise process and system diagrams and other supporting documentation
Coordinate with vendors to execute software and firmware upgrades
Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies
Assist with other projects and tasks as required
Identify issues requiring escalated support and route to the appropriate team or leadership.
Identify recurring or unique issues, develop solutions, and verify successful implementation.
Document and/or update documentation for identified issues, solutions, and procedures.
Train and/or mentor junior team members. Share knowledge and best practices.
Actively participate in team meetings and feedback sessions.
Qualification Requirements
General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
3 + years of technical experience working with hardware/software
Bachelor's degree or equivalent Experience
Experience working in windows and virtualized environments
Ability to utilize an ITSM system for change and incident management
Microsoft training and related certifications are a plus
Strong interpersonal, organizational and customer service skills
Ability to work flexible/extended hours when requested or participate in an on-call schedule
Able to work both independently and effectively with remote team members as necessary
Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job:
Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
Lifting and transporting of moderately heavy objects (40 lbs).
Drive to locations to assist users or deploy systems as needed
Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.
Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
Noise level in the office work environment is normal.
Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.
Assess work environment for possible hazards and makes sure training is adequate to the task.
Has proper personal protective equipment and tools, uses them appropriately for the given task.
Speaks up if seeing an unsafe act
Identifies and turns in near miss reports
Asks for help, when needed, to perform tasks safely.
Considers if there is a safer way to perform work and communicates.
Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast.
We support a Drug-Free Workplace.
EOE AA M/F/Vet/Disability are encouraged to apply.
Help Desk Support Specialist
Information technology specialist job in Littleton, MA
The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks.
Essential Functions:
Responds to end-user requests for technical assistance by phone, email, or ticketing system.
Troubleshoots and resolves basic computer, application, system, device, access, or performance issues.
Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards.
Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed.
Escalates problems to appropriate levels or teams to achieve issue resolution.
May support installs or upgrades of software or devices, set up user profiles, or re-set passwords.
A desire to work with all IT function areas including desktops, networks, and servers.
Experience Preferred:
Microsoft 365 Administration
Microsoft Active Directory / Entra ID
Atlassian Suite
Salesforce
Education, Training, and Experience:
At least 2-5 years' applicable experience.
A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential.
Physical and Environmental Considerations:
Must be able to sit/stand for long periods of time.
Required use of standard office equipment including laptop, phone, copier, etc.
Typical office environment.
Must be able to walk through the factory environment safely.
Position is Contract to Hire.
Auto-ApplyIT Technical Support Analyst
Information technology specialist job in Bedford, MA
For description, visit PDF: ************ fwwebb. com/careers/pdfs/Bedford_IT_Tech_Support_NEW.
pdf
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Information technology specialist job in Manchester, NH
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
IT Compliance Specialist
Information technology specialist job in Bedford, MA
As an IT Compliance Specialist at Anika Therapeutics, you will play a vital role in supporting our Security, Risk, and Compliance initiatives. You will collaborate in a dynamic team environment to ensure adherence to regulatory, legal, internal audit, and industry best practices. Your efforts will be instrumental in ensuring compliance with new products, markets, and functions through Privacy analysis and General IT Compliance across our global business entity.
Specific Responsibilities:
Conduct detailed reviews of IT Standards compliance for Anika's IT and assist with reviews at Anika's Operating Units as needed.
Perform reviews of related IT Compliance documentation, procedures, and controls, creating work papers and making recommendations for remediation.
Document and track issues and findings across all compliance-related activities, facilitating discussions, or being directly involved in the process.
Collaborate on issue/remediation planning on IT-related issues such as Security risks, Regulatory, Data Protection, and User access.
Implement compliance monitoring activities and solutions, identifying, reporting, and implementing monitoring controls, and making recommendations for training or mechanisms to mitigate risks and improve business operations and compliance programs.
Support all aspects of IT compliance, including privacy, security, document retention, and financial regulations (SOX404, GDPR, ISO 27K, NIST CSF, NIST SP 800-30/53).
Work with the Cybersecurity team to identify information security risks threatening the confidentiality, integrity, and availability of Anika's products, systems, and services.
Coordinate External Audits and interact with external regulatory and legal entities.
Collaborate with other corporate functions to ensure a strong security posture.
Work independently and across teams to develop and distribute important information on processes, procedures, guidelines, etc.
Perform other duties as required.
Supervisory Responsibilities:
None
Required Qualifications:
Bachelor's degree or equivalent experience.
3+ years in IT, Information Security Services, IT audit, and/or IT Risk Management Experience.
Experience with developing General Controls and/or IT Compliance-related standards in an SAP environment.
Proven ability to apply Compliance toward internal IT controls for Sarbanes-Oxley (SOX), General Data Privacy Regulation (GDPR), and internal and external audits.
Strong experience with compliance regulations, security frameworks, and standards (NIST, HIPAA, ISO, COBIT, OWASP, ITIL, etc.).
Knowledge of information risk management governance, policies, libraries, analytics & reporting, and issue management.
Strong interpersonal skills to build and maintain ongoing business relationships.
Excellent oral and written communication skills for interacting with both internal and external customers.
Desired Experience, Knowledge, and Skills:
CISA, CRISC, CISM and other similar professional designations.
Capability to address the demands of a dynamic environment and foster constructive work relationships among Business, Legal, and IT departments.
Ability to rapidly identify, evaluate, and resolve conflicts and complaints.
Excellent communication skills-both written and verbal-with the ability to influence at all levels of the organization.
Strong organizational skills and ability to plan and prioritize work while responding flexibly to changing priorities.
Self-motivated and proactive in resolving problems, dealing with conflicting priorities calmly, reliably, and effectively.
Auto-ApplyIT Intern
Information technology specialist job in Gloucester, MA
As an IT Intern you will have the opportunity to participate on projects within either Development and/or Infrastructure depending on business needs and your interest. Within Gorton's IT setting you will participate in a team environment discussing actual business issues and developing solutions. Possible projects and assignments include:
What you'll do:
Developing enhancements to core business applications
Participating on Gorton's Business Intelligence Team - using Microsoft BI tools to create various reports and dashboards
Assisting in the optimization of Gorton's internal Sharepoint portal
Researching new technology trends and opportunities
Aiding the IT department in complying with Sarbanes/Oxley regulations
Deploying new desktops and laptops
Installing desktop application upgrades and patches
Responding to help desk inquires
Supporting remote user connectivity
What you'll need:
Pursuit of a BS Degree in an Information Technology field, or BS Degree in Business with an interest in Management Information Systems
A strong business orientation
Knowledge of database concepts
Experience with analytical tools, such as Tableau or PowerBI
Some programming experience
General knowledge of servers, networks, PC's and laptops
Demonstrated ability to adapt and grow
Solid project management skills
Strong organization and time management skills
Excellent verbal and written communication skills
Ability to work effectively on cross functional teams
Pay Range:
$20-$25/hour
IT Intern
Information technology specialist job in Waltham, MA
The Global Partners Intern Program provides opportunities for exceptional students who are interested in exploring a thriving and unique organization. We offer an unparalleled opportunity to learn hands on and explore possibilities of a career at Global Partners. This 10-week program offers summer employment in the Waltham, MA and Branford, CT locations for students wishing to gain insight and valuable experience with some of the top professionals in the industry.
Interns receive real assignments to grow their skills while completing meaningful work. Internship placements are with various teams in the company including Legal, HR, Finance, Marketing, Accounting, Supply and Trading and more. The summer program consists of information sessions with the executive team and other subject matter experts. These sessions give interns an opportunity to learn about the teams' career trajectories as well as the industry as a whole. The program also includes a group project presented to the executive and management team, centered around solving a business issue through thoughtful analysis, strategy, and project management.
At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.
The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.
:
"Gauges" of Responsibility
* Assist with daily and monthly accounting tasks including journal entries, account reconciliations, and variance analysis.
* Support the documentation of accounting processes and internal controls.
* Analyze transactional and operational data to identify trends, anomalies, and opportunities for automation.
* Collaborate with cross-functional teams to streamline workflows and improve reporting accuracy.
* Help prepare financial reports and support audit requests.
* Participate in system testing and implementation of accounting tools or enhancements.
Additional Job Description:
Qualifications:
* Currently pursuing a Bachelor's or Master's degree in Accounting, Finance, or Data Science.
* Strong analytical skills and proficiency in Excel.
* Excellent written and verbal communication skills.
* Detail-oriented with strong organizational and time management abilities.
* Ability to work independently and as part of a team in a fast-paced environment.
Pay Range:
$16.03 - $20.46
The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Our Commitments to You
* Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.
* Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
* The Road Ahead - We offer 401k and a match component!
* Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
What to Expect From the Hiring Process
We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you.
A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.
Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK.
* Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyTechnical Support Specialist
Information technology specialist job in Marlborough, MA
United States All around the world people are looking for an answer, a test result, or a procedure that will offer them clarity and a path to a healthier life. By working with Diagnostic products that make a difference globally, your impact can be greater than you have ever imagined. Hologic offers a space for employees to own their passion and feel a sense of purpose each and every day.
Our award-winning **Technical Support** team plays a big role in that mission. They provide phone and email support to both internal and external customers, troubleshooting issues with Hologic's cytology and molecular products.
**Think this role is for you?**
This individual has an ability for troubleshooting issues beyond "computer stuff." In this role, you will be troubleshooting our diagnostics instruments (cytology and molecular), reagents, and operator issues.
You will be offering technical support to internal customers (R&D, Field Service, Quality, Marketing, etc.) and external customers (Lab technicians, hospitals, etc.) via phone and email.
We provide support 24/7, you may be on-call and serve as back-up for technical and application support as needed, including some holidays.
**Key Outcomes:**
+ Provide customers with service and product troubleshooting for cytology and molecular products, including instruments, reagents, and software, via phone and email.
+ Document calls in the CRM system and escalate issues that require further investigation.
+ Authorize return of customer product for investigation.
+ Determine replacement of product as warranted.
**Potential Growth Opportunities:**
+ Represent Technical Support as specialist for designated product(s).
+ Act as liaison to other departments within the division concerning issues related to specific product lines.
+ Serve on product development or support teams. Provide Technical Support team with troubleshooting training and informational updates.
+ Work with Marketing and Service departments at the launch of new products. Reviewing or creating label copy, participate in pre- and post-launch teams.
+ Build relationships with partners and distributors.
+ Writing and reviewing procedures.
+ Provide guidance and coaching to other Technical Support personnel.
**Do you have what it takes?**
+ You are technically inclined, you understand science - DNA, RNA, Cytology, reading the package insert on a medical product doesn't sound like a foreign language to you.
+ You have a customer service mentality, you are patient, have good communication and computer skills and are great at multi-tasking.
+ You are comfortable speaking on the phone and have flexibility in your schedule.
+ We are looking for someone who is eager to start their career in this field and wants to grow within the department.
**Additional qualifications:**
+ Bachelor's degree in biology, Cytotechnology, Medical Laboratory Science, or related field (required).
+ ASCP Cytotechnologist (CT), Medical Technologist (MT) or Clinical Laboratory Scientist (CLS) certification or equivalent (desired).
+ Experience as a Cytology Prep Technician (desired).
+ Experience with cytology, RT PCR, molecular, or virology (desired).
+ Ability to troubleshoot Laboratory Information Systems interfaces and/or network computers (desired).
If you are not sure that you are 100% qualified, but are up for the challenge, we want you to apply!
The annualized base salary range for this role is $71,000 - $106,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
IT Support Specialist
Information technology specialist job in Waltham, MA
Introduction Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department.
Who We Are:
Our team is made stronger by a mulitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us:
You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
We're looking for a skilled Help Desk Technician who can independently resolve more complex technical issues, support a cloud-first environment. This role requires deep experience with Office 365 administration, Salesforce platform support, and delivering high-quality service to end users in a virtual environment.
What's in It for You:
* Competitive salary within a stable, full-time role.
* Supportive, people-first company culture with the feel of a small, collaborative local team.
* Significant exposure to advanced cloud platforms, including Office 365, Salesforce, Azure, AWS, and modern virtual support tools.
* Opportunities for deeper technical growth, cross-training, and advancement within IT.
* No travel required: work is performed onsite during regular business hours for predictable work/life balance.
Responsibilities
* Act as an escalation point for technical issues requiring advanced troubleshooting, root-cause analysis, or configuration work.
* Provide Daily technical support for end users both in-person and remotely, ensuring minimal downtime and quick problem resolution.
* Manage, investigate, and resolve support tickets using an AWS/Azure-based ticketing system, ensuring accurate documentation and timely follow-up.
* Handle advanced Office 365 administration, including user provisioning, license management, shared mailbox configuration, Teams/SharePoint support, and cross-platform troubleshooting.
* Support and troubleshoot the Salesforce platform, including login issues, permission/set configuration issues, UI problems, and connectivity challenges in a virtual environment.
* Perform deeper hardware and software diagnostics across PCs, laptops, printers, and peripherals-identifying and resolving recurring issues and recommending long-term fixes.
* Assist with virtual environment support, including remote desktop technologies, VPNs, cloud services, and user connectivity issues.
* Manage PC/laptop inventory, coordinate new device builds, imaging, deployment, and lifecycle management.
* Administer Active Directory (group policies, OU management, account adjustments, password resets, and permissions).
* Set up & configure new hardware/software for employees, ensuring compliance with security and configuration standards.
* Create and update technical documentation, internal knowledge base articles, and Tier 1 support guides.
* Collaborate with other IT team members to identify patterns, improve processes, and enhance the end-user support experience.
Requirements
* 3+ years of IT Help Desk or Desktop Support experience in a similar environment.
* Proficiency with Microsoft 365 and Active Directory administration.
* Experience working with ticketing systems (AWS/Azure experience preferred).
* Strong software and hardware troubleshooting skills.
* Excellent communication skills-you can explain tech clearly to non-technical users.
* A hands-on, can-do attitude-willing to crawl under a desk or lift up to 30 lbs. when needed.
* A commitment to reliability, responsiveness, and teamwork.
IT Support Administrator
Information technology specialist job in Lowell, MA
MACOM designs and manufactures semiconductor products for Data Center, Telecommunication and Industrial and Defense applications. Headquartered in Lowell, Massachusetts, MACOM has design centers and sales offices throughout North America, Europe and Asia. MACOM is certified to the ISO9001 international quality standard and ISO14001 environmental management standard.
MACOM has more than 65 years of application expertise with multiple design centers, Si, GaAs and InP fabrication, manufacturing, assembly and test, and operational facilities throughout North America, Europe, and Asia. Click here to view our facilities. In addition, MACOM offers foundry services that represents a key core competency within our business.
MACOM sells and distributes products globally via a sales channel comprised of a direct field sales force, authorized sales representatives and leading industry distributors. Our sales team is trained across all of our products to give our customers insights into our entire portfolio.
IT Support Administrator
Roles and Responsibilities:
* Troubleshoot and resolve user desktop issues (hardware/software/access/security/business applications)
* Escalate issues to Tier 3 as needed
* Build, maintain, and deploy end-user system images on devices
* Manage all work in the service desk ticketing system
* Provide remote support for US & International offices
* Perform all work according to the defined process while keeping pace with fast business growth
* Assist in developing and documenting improvements to current processes
* Conduct one-on-one and small group training to end users on supported technologies
* Assist in the ordering, receiving, storage, deployment, and retirement of PC assets
* Work with third-party vendors to augment the functions of Internal IT
* Travel periodically to company locations
Qualifications:
* Great interpersonal & customer service skills, and a good team player
* 2+ years of related IT Support experience
* Windows 10 troubleshooting
* One or more PC Imaging tools such as tool (Ghost, Acronis, SCCM, LANDesk, KACE, etc)
* Good analytical problem-solving skills to isolate and resolve problems
* Experience working from a help desk management system
* Able to lift and palletize heavy equipment. (PCs, monitors, and printers)
* Strong verbal and written communication skills
* Ability to work independently and in teams reaching high levels of productivity
* Comfortable switching quickly between tasks
* Demonstrates strong work ethic
* Ability to adjust to unforeseen challenges and think independently to continue toward goal resolution
Other Special Skills:
* Office 365 experience
* iPhone & Android OS config & troubleshooting
* Windows 7/10 troubleshooting
* Macintosh support
EEO:
MACOM is an Equal Opportunity Employer committed to a diverse workforce. MACOM will not discriminate against any worker or job applicant on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, military service, marital status, or any other category protected under applicable law.
Reasonable Accommodation:
MACOM is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. If you have a disability and are in need of a reasonable accommodation with respect to any part of the application process please call *************** or email HR_*************. Provide your name, phone number and the position title and location in which you are interested, and nature of accommodation needed, and we will get back to you. We also work with current employees who request or need reasonable accommodation in order to perform the essential functions of their jobs.
IT Technician
Information technology specialist job in Manchester, NH
Job Description
We are currently searching for an Information Technology (IT) Technician who is eager to grow, solutions-oriented, and a team player. This is a junior-level, hands-on role with responsibilities spanning hardware, software, and network support. Some professional IT experience is required, but we are willing to train the right candidate.
Responsibilities Include (but are not limited to):
Troubleshoot and repair PC hardware and software
Maintain and service over 125 computers across the facility
Provide basic network troubleshooting
Operate and support CCTV systems and IP-based telephony
Assist with database troubleshooting (SQL and/or FoxPro experience a plus)
Train users on PC-related systems and applications
Configure and deploy mobile devices with company-specific apps
Perform general maintenance and cleaning of PCs
Support barcode and RFID system functionality
Participate in limited "on-call" availability for urgent support issues
IT System Administrator/ISSO
Information technology specialist job in Marlborough, MA
At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first!
Job Summary: We are seeking a skilled and proactive System Administrator to manage, maintain, and support our cloud, end user, and infrastructure systems. The ideal candidate will have strong experience with troubleshooting end user systems, Microsoft 365 administration, and core Windows Server and TCP/IP network environments. This role is pivotal in ensuring the stability, security, and efficiency of our end user systems and infrastructure. Both on-premises and cloud-based systems. This position will also support our classified systems.
Compensation Range: $70,000 to $90,000.00 annually.
Key Responsibilities
Administer and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, OneDrive, Azure IaaS, PaaS, SaaS, and on-premises network technologies.
Develop and maintain PowerShell scripts for automation of administrative tasks, system configurations, and reporting.
Install, configure, and manage Windows Server environments, Active Directory, DNS, DHCP, Group Policy Objects (GPO), Hyper-V, and Intune.
Install, configure, and manage network infrastructure.
Monitor system performance and troubleshoot hardware, software, and network issues.
Manage user accounts, permissions, and group memberships across on-prem and cloud environments.
Ensure proper patch management and regular software updates.
Maintain security best practices including endpoint protection, multifactor authentication, and conditional access policies.
Provide Tier 1 and 2 technical support and resolve escalated help desk issues.
Participate in IT projects such as cloud migrations, software deployments, and infrastructure upgrades.
Support our modernizations to positively change our systems.
Support the internal and external training needs to promote user adoption of new and changed systems.
Act as an information security team member supporting our requirements.
Synergize with the IT teams to support ITSM and Agile practices.
Document procedures, configurations, and system changes in a clear and organized manner.
Collaborate with vendors and service providers as needed.
Qualifications
Required:
Proven experience as a System Administrator or similar role (3+ years).
Proficiency in PowerShell scripting and automation.
Hands-on experience with Microsoft 365 administration and tools (Intune, Defender, Azure Active Directory, Azure IaaS).
Strong understanding of Windows Server architecture and services.
Knowledge of networking (TCP/IP, DNS, VPN, vLANs, etc.).
Experience with virtualization platforms (e.g., Hyper-V).
Obtain a government clearance or already have one.
Preferred:
Experience in hybrid environments integrating on-prem and cloud resources.
Familiarity with NIST 800-53, 800-171 frameworks
Security+ or similar certifications
Soft Skills
Strong problem-solving and analytical skills.
Excellent communication and interpersonal abilities.
Capable of working independently and as part of a team.
Detail-oriented with strong documentation skills.
WORK ENVIRONMENT:
On-Site
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Third-Party Recruiters
Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact ************************************.
Auto-ApplyIT Operations Technician
Information technology specialist job in Newton, MA
JOB DESCRIPTION Job Title: IT Operations Technician Division: Administration and Finance Department: Information Technology Reports to: IT Operations Manager Employment Status: 40 hours per week JOB SUMMARY: The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices. This position is 100% based on-campus in Newton, MA PRINCIPAL DUTIES AND RESPONSIBILITIES: The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time. Answer phone/email/ticketing requests for support and log all support requests in the ticketing system Computer setup for new hires, moves, and changes (file migration, user preferences, etc.) Deploy and maintain network printers Provide "fixes" and modifications of installed software Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement Troubleshooting and maintain classroom and multimedia technologies and AV equipment Provide AV setup and support for events and meetings Maintain public and lab computing spaces Collaborate on the creation and testing of computer/OS images for faculty and staff computers Utilize Intune to display software packages and updates Create and maintain knowledge base articles Responsible for asset management and physical & digital security of desktop and mobile technology Maintain Physical Security of computers Provide guidance and support to IT student workers Diagnose & replace computer components Other duties as assigned
MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB:
Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience.
Technology skills:
* Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops
* Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting
* Experience installing and troubleshooting software and hardware
* Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless)
* Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment
* Experience with troubleshooting Extron AV systems
* Experience with wired/wireless microphone systems, audio amplification and PA systems
* Experience using TeamDynamix or similar ITSM tool
* Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS
* Experience with Intune
* Familiarity with Microsoft Office applications
Other Skills/Requirements of the Job:
* 2+ years related experience
* Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems
* Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader
* Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations
* Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance
* Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner
* Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix)
* Demonstrated ability to deliver professional customer service
* Ability to work occasionally adjusted work hours during peak academic periods and special events
CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB:
* Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus
PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB:
* (Pick the one from each category that best suits this position):
Physical Effort:
___Average physical effort with some handling of light weights such as
supplies or materials on an infrequent basis. (10 - 15 lbs.)
___ Occasionally an above average amount of physical effort including
consistent standing, lifting and carrying light to moderately heavy
materials or equipment.
__x_ High level of physical effort such as pushing, pulling, bending, lifting
and carrying heavy objects. (Over 50 lbs.)
Visual:
___ Average visual effort with infrequent exposure to visually demanding
work.
__x_ Above average visual effort with frequent exposure to visually
demanding work involving detailed work.
___ High level of visual effort with continuous exposure to highly detailed
work requiring substantial concentration.
What is the extent of exposure to unpleasant work conditions required in carrying out job duties? Check Only One from each category.
__x_ Work performed in an environment with correctable conditions such
as lighting and room temperature.
___ Work performed in an environment requiring occasional exposure to
weather extremes, fumes , odors and/or noise.
___ Work performed in an environment requiring constant exposure to
weather extremes, fumes, odors and/or loud noise
Hazards:
__x_ Normally, no exposure to job hazards; probability of injury is remote.
___ Occasional exposure to job hazards, resulting in some injury, lost time,
or threatening to one's personal health.
___ Frequent exposure to job hazards, resulting in injury, lost time, total
disability or death.
Technical Support Analyst
Information technology specialist job in North Andover, MA
This position reports to the Help Desk Manager and provides tier 1 technical support to staff, faculty, and students. Support includes troubleshooting and maintaining desktops, laptops, mobile devices, applications, classroom AV systems, and related technology. The analyst will prepare and deploy computer setups, assist with labs, and ensure first-level IT support is delivered effectively. As the first point of contact, this position represents the IT department and requires professionalism, strong communication skills, and a customer-first mindset. The ideal candidate has a “can-do” attitude, demonstrates independent problem-solving, and adapts quickly to new technologies, including basic use of AI tools to support troubleshooting and efficiency.
Primary Responsibilities:
Serve as the first point of contact at the IT Help Desk, delivering Tier 1 technical support to faculty, staff, and students in person, by phone, and by email. Act as the face of IT for the campus community, modeling professionalism, patience, and empathy in every interaction.
Troubleshoot and resolve issues with computers, mobile devices, applications, and peripherals. Escalate appropriately only after independent troubleshooting and review of documentation.
Leverage AI-powered tools and knowledge bases to assist with problem resolution and ticket management.
Configure, image, and deploy computers and mobile devices, ensuring they are secure, updated, and user-ready. Set up and test network accounts, email clients, web browsers, and printers for new users.
Provide high-level troubleshooting and support for classroom and meeting AV systems, ensuring minimal downtime during live classes/events. Support Zoom/Teams and other collaboration tools used in teaching and administrative meetings.
Maintain campus computer labs and virtual lab environments, ensuring software is current, systems are secure, and the environment is fully operational for teaching and learning.
Communicate technical issues and solutions clearly to non-technical users.
Create, update, and maintain technical documentation, FAQs, and user guides for repeatable issues. Contribute to the Help Desk knowledge base, including AI-enhanced troubleshooting content.
Mentor and guide student workers, assigning and reviewing work, and ensuring quality of service. Collaborate with IT colleagues on escalated issues and cross-departmental projects.
Stay current with emerging technologies, including AI, cybersecurity best practices, and campus-supported applications. Recommend process improvements to enhance efficiency, customer experience, and service quality.
Other duties as assigned, including flexibility to support special events, projects and on-call needs occasionally requiring evening or weekend work.
Qualifications:
Bachelor's Degree preferred
Equivalent technical education, certifications (e.g., CompTIA A+), or relevant IT support experience strongly considered.
1 - 3 years of experience in a technology environment, successfully serving customers
Strong written and verbal communication skills; ability to explain technical concepts clearly to non-technical users.
Customer service focus with ability to build trust and represent IT positively.
Ability to both work as a team and independently, showing initiative and resourcefulness without over-reliance on escalation.
Ability to use independent judgment and critical thinking. Strong problem-solving skills are a must.
Ability to prioritize and execute tasks in a high-pressure environment.
Familiarity with AI tools for support workflows and troubleshooting.
Strong knowledge of Windows and Mac OS.
Strong troubleshooting and problem-solving skills across Windows, MacOS, iOS, and Google Workspace.
Application Materials Should Include:
Resume
Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission and our values.
This position is subject to the successful completion of a criminal background check.
Work Location
This is an on-campus position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.
Statement on Our Mission
Merrimack College is a Catholic Augustinian institution of higher education committed to building an accepting and respectful community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.
Merrimack College seeks candidates who understand, respect, and can contribute to Merrimack's Catholic and Augustinian mission. All candidates should describe in their application how they will foster a culture that supports our mission.
About Merrimack College
The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 4,100 undergraduate, 2,500 graduate students and 50 doctoral students from 48 states and 63 countries. The College features more than 160 career-focused undergraduate, professional and graduate programs, all taught by exceptional faculty who are passionate about their subject and student success. The College has six schools: arts and sciences, engineering and computational sciences, nursing and health sciences, education and social policy, the Girard school of business and the graduate school of counseling and social work. The College's suburban 220-acre campus is just north of Boston in North Andover, Massachusetts. Merrimack is a Master's Colleges and Universities/Larger Programs (M1) institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up in the U.S. News & World Report's ranking of Best Colleges, ranking 38th in the Regional Universities North category in 2026. Merrimack is a NCAA Division I athletic institution.
Merrimack College is an Equal Opportunity Employer.
Auto-ApplyIT Systems Administrator
Information technology specialist job in Lexington, MA
This role will play an important role in providing IT support, systems administration, and information security management within Signiant's cloud-first corporate environment. This position involves supporting Windows and mac OS endpoints, performing systems administration des for an on-premises Windows Server domain environment, administering Microsoft 365 infrastructure including Azure Active Directory, and administering, supporting and troubleshooting Signiant's third-party cloud applications. This position will also be responsible for maintaining corporate asset inventories, internal technical documentation, and user-facing documentation, as well as assisting with IT projects and ongoing initiatives. This position is required to be onsite 3-4 days per week at the Lexington, MA office.
Requirements
Essential functions
Provide IT help desk support for a cloud-first corporate environment
Support and troubleshoot issues for Windows and mac OS platforms
Perform system administration, maintenance, and troubleshooting duties for an on-premises Windows Server and Active Directory Domain Services infrastructure
Administer, manage, and optimize Microsoft Office 365, including Entra ID (Azure Active Directory)
Assist in the administration, monitoring, maintenance, and security hardening of Signiant's VMware Cloud infrastructure hosted in AWS
Proactively manage and maintain network infrastructure including firewalls, switches, access points, site-to-site VPNs, and client VPNs
Assist with vendor selection, assessments, evaluations, and renewal discussions
Oversee corporate IT asset lifecycle management, including maintaining asset inventories, distributing new devices to end users, and coordinating secure recycling of retired devices
Develop, maintain, and enhance internal IT documentation, including runbooks, checklists, and proactive maintenance processes and procedures
Create, maintain, and distribute user-facing documentation, such as instructions and guides
Administer and test backup platforms
Assist in oversight of videoconferencing/teleconferencing platforms in Signiant's corporate offices
Collaborate with other teams to help optimize business processes, integrations, and workflow automations to enhance reliability, security, and efficiency
Assist with IT projects and initiatives as needed, including platform evaluations and migrations
Knowledge, Skills and Abilities
Bachelor's degree in information technology, Computer Science, or related field
Minimum 2-5 years of experience administering, monitoring, maintaining, and troubleshooting the following:
- Windows Server domain environments
- Microsoft 365, including Entra ID
- Hyper-V and/or VMware infrastructures
Knowledge of fundamental networking concepts including DHCP, DNS, TCP/IP, firewalls, network switches, site-to-site VPN, and client VPN
Experience working within an IT Service Management Platform (ITSM) such as Jira SM, ZenDesk, Connectwise, or ServiceNow
Strong problem-solving skills and attention to detail
Excellent communication and customer service skills
Ability to work independently and as part of a team
Willingness to learn and adapt to new technologies and processes
MCSE or equivalent certification strongly preferred
Experience with at least some of the following vendors/platforms strongly preferred:
- Backups: AvePoint, Nakivo
- Collaboration: SharePoint, OneDrive, Confluence, Zoom, Teams, Slack
- Networking: Meraki, WatchGuard
- Security: Defender for Endpoint, Defender for Cloud Apps, Defender for Office 365, Nessus
- Document management: Adobe Creative Cloud, Adobe Document Cloud
- ITSM: Jira Service Management
- SDLC: GitHub, Jira, JFrog
- CRM: Salesforce
Ability to stay updated with the latest technology trends and advancements.
Supervisory Responsibilities - N/A
Work Environment/Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Eligibility Requirements
Availability to work nights, and early mornings as needed. Limited travel, up to 2 weeks per year.
Affirmative Action/EEO Statement
It is the policy of Signiant to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
INTERNSHIP: IT Support Intern: Full Time (Jan-June '26)
Information technology specialist job in Waltham, MA
Role Descriptions & Responsibilities As an IT Support Intern, you will be part of a dynamic team of 6 local IT service operations generalists. You will get exposure to a variety of IT support roles, a valuable hands-on experience in an innovative company.
Some of your responsibilities will include the following:
* Assist with the delivery and setup of equipment for employee hardware upgrades and for new hires across the Waltham Campus
* Support end-user hardware and software issues
* Support events in conference and training rooms
* Handle other hardware/software-related projects and tasks
Qualifications
* Currently enrolled in Associate's, Bachelor's, Master's, or Doctorate's degree program
* Must be enrolled in degree program throughout the entire duration of the internship
* Minimum cumulative GPA 3.0 or higher
* Work onsite at a Dassault Systèmes location; no remote or offsite permitted
* Dedicated to a high level of customer service and follow through including excellent communication skills with peers, management, and business users.
* Experience with MS Windows, MacOS, and background in Active Directory
* Experience with Microsoft SCCM and Operating System Deployment (OSD)
* Ability to lift 40 lbs
* Ability to research, design, and implement technical solutions to completion
* Ability to work independently and/or within a collaborative team structure
* Positive, self-motivated individual with high level of enthusiasm and willingness to learn and incorporate coaching and instructions into daily tasks and assignments
* Highly organized with critical attention to details
* Ability and willingness to self-teach new and advance software functions; coaching and instruction will be provided, but we want someone who goes after knowledge
* Possess new technology curiosity and a history of self-technical education; you are not nervous about what you don't know in technology, but excited about it due to your curiosity.- Strong functional use of Microsoft Office (Outloo, Word, Excel, PowerPoint, and knowledge of Access or SQL)
Strong communication skills:
* Very strong writing skills utilizing the rules of English grammar
* Verbally clear, concise, and grammatically correct oral (speaking) communication skills in English
* Attention to detail, friendly (will be speaking to many users as the intern will walk up to employee desks to check their hardware and software).
This is a 6 month paid internship is based at the DASSAULT SYSTEMES Waltham office at 175 Wyman St. You will be expected to be onsite during the duration of the internship. #LI-HYBRID
Shape your career with3DS! #WeAre3DS
IT System Administrator
Information technology specialist job in Rochester, NH
Job Requirements Why work for us? Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live greener, and go further than ever before.
With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.
Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we're always looking for top talent ready to bring their best. Come grow with us!
Job Responsibilities:
The IT Site Support Administrator is a technical position within the IT organization. This position is responsible for maintaining the design, integrity and performance of the IT Systems. As a member of the IT Operations team and the technical service desk, this individual will play a key role in the delivery of high quality support and exceptional customer satisfaction
Reporting directly to the IT Site Operations Manager, the incumbent is required to work independently with minimal supervision. This position is a customer facing role that interacts with people at every level of the organization providing support services, contributing to continual development and assisting in the deployment of global IT Infrastructure and Operations initiatives.
Key Responsibilities
* Manage business critical IT systems to include Active Directory, M365, VoIP, MDM solutions
* Isolate/troubleshoot network connectivity issues.
* Respond to and provide accurate incident resolution and service request management within established SLA
* System Imaging, upgrades, configuration, and deployment utilizing enterprise-based tools
* Manage and verify integrity of backups and restores of Company data.
* Identify and mitigate potential areas of risk
* Contribute to knowledgebase and process archives through technical documentation
* Sustain state-of-the-art awareness to technologies that benefit the organization and its goals.
* Participate in Divisional and Global Infrastructure implementation projects
* Availability to participate in On Call Rotation 1x/month - Triage / Troubleshoot all Emergency issues in accordance with the critical response process.
* Act as Project Manager for site projects taking responsibility for implementation within the larger business initiative
* Train users in best practice usage of IT in line with documentation and procedures
* Work with internal and external partners
Education, Experience, Skills and Abilities
* Bachelors | Associate Degree preferred
* 5+ years of equivalent experience in IT support functions.
* Clear understanding of networking principles and the ability to isolate and resolve issues (LAN/WAN).
* In-depth experience in a Microsoft-based environment (Active directory and Windows)
* A strong knowledge of IT Infrastructure, security, systems and applications
* Self motivated with a sharp attention to detail
* Knowledge of IT Operations, processes and best practices
* Possesses excellent self-management, interpersonal communication and organizational skills with a strong commitment to a TEAM environment.
* Ability to easily adapt to and learn new technologies
* Strong customer service skills with the ability to articulate clearly to a non-technical audience
* Excellent verbal/written communications and listening skills.
Additional Education, Experience, Skills Preferred:
* Knowledge of Virtual Environments (VMWare/ESXi, Hyper-V), Cisco IOS, SCCM, Crestron, Mitel/Shortel, Azure, ERP, EDI, CAD/CAM Applications, Manufacturing/Automation
Auto-ApplyIT Network Administrator
Information technology specialist job in Lowell, MA
Job Description
Job Title: IT Network Administrator - Direct Hire
Job Type: Full-Time, Direct Placement Salary: $60,000 Industry: Commercial Printing / Manufacturing Environment
Are you a hands-on IT professional with a strong background in network administration and systems support? We're seeking an experienced IT Network Administrator for a direct hire opportunity with a well-established, dynamic company located in Lowell, MA. This is an excellent opportunity for someone who enjoys managing infrastructure in a fast-paced, production-based environment.
About the Role:
The IT Network Administrator will play a key role in ensuring the stability, integrity, and efficient operation of the company's IT network systems. You'll be responsible for maintaining and supporting the IT infrastructure-including hardware, software, and security-while working closely with staff at all levels to support daily operations and continuous improvements.
Key Responsibilities:
Design, implement, and manage LAN, WAN, and wireless network infrastructure
Install, configure, and maintain network hardware, software, and communications systems
Monitor and troubleshoot network performance to ensure maximum uptime
Administer and support network security systems (firewalls, VPNs, access control, etc.)
Provide end-user support for hardware, software, and peripheral devices
Maintain accurate documentation of systems, configurations, and procedures
Perform routine system maintenance, updates, and data backups
Enforce IT policies and best practices, including software version control and security standards
Collaborate with cross-functional teams to resolve issues and improve systems
Stay informed on current industry trends, threats, and tools
Required Qualifications:
Proven experience as a Network Administrator or in a similar IT systems role
Solid understanding of network protocols, routing, switching, and firewall technologies
Hands-on experience with network monitoring and troubleshooting tools
Familiarity with operating systems such as Windows, Linux, and mac OS
Strong documentation skills and effective written/oral communication
Ability to problem-solve across a wide range of IT environments and end-user needs
Comfort working independently and interacting with staff at all levels
Preferred Attributes:
Detail-oriented with strong organizational and prioritization skills
Comfortable working in a production-based or manufacturing environment
Eagerness to continuously improve systems and processes
Ability to manage multiple projects or issues simultaneously
This is a direct placement opportunity with a company that values initiative, reliability, and technical excellence. If you're ready to take the next step in your IT career and make a meaningful impact, we'd love to hear from you.
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IT ERP Administrator
Information technology specialist job in Portsmouth, NH
**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
**Job Summary:**
The ERP Administrator/Technical Analyst is responsible for the administration, support, and enhancement of enterprise ERP systems, primarily IFS and Dynamics AX. The analyst will manage system updates, disaster recovery planning, data migration, and package delivery, while also supporting Linux and Windows server environments. The position involves cross-functional collaboration to analyze, design, test, and implement ERP solutions across business areas such as inventory, costing, manufacturing and accounting. Responsibilities include conducting audits, coordinating upgrades, and resolving complex infrastructure issues.
**Essential Duties and Responsibilities** may include the following. Other duties may be assigned.
+ ERP administration, troubleshooting and user support (IFS, Dynamics AX, Etc...)
+ Service updates
+ Disaster recover planning and testing
+ Package and delivery management
+ Data migration
+ Linux and Windows server patching and upgrades
+ Linux and Kubernetes experience
+ SQL and/or PL/SQL experience
+ Oracle DB experience a plus
+ Internal and external server audits
+ General ERP knowledge of inventory, costing, manufacturing, and accounting a plus
+ Conducts analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems (e.g., IFS, Dynamics AX, etc...) across functional areas
+ Develops test plans and protocols for evaluation of system performance
+ Conducts analysis of systems specifications and uses the latest analysis/diagramming tools to represent business/technical processes
+ Develops conversion and system implementation plans
+ Recommends changes in development, maintenance and system standards
+ Coordinates system upgrade activity
+ General Support - The position will have support responsibilities specific to the most complex network / infrastructure problems. Support will require troubleshooting malfunctions of network hardware and software applications, and security systems to resolve operational issues and restore services.
+ Good communication skills, written and verbal
+ Responds to emergencies as needed
+ Daily availability to include evenings and weekends when necessary to reach goals and deadlines.
**Computer Skills:**
+ Specialist knowledge and in-depth experience with the following applicable system:
+ ERP (IFS, Dynamics AX, etc...)(
+ Linux OS
+ Windows OS
+ SQL or PL/SQL
+ Oracle DB
+ Microsoft Office Suite (i.e., Outlook, Word, Access, Excel, PowerPoint, Project, Visio, etc.)
+ Support ticketing systems, change control methodologies and their importance to ITIL best practices
+ IT security concepts and best practices (e.g. Microsoft, Cisco, etc.)
**Qualifications:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Education and/or Experience:**
Bachelor's degree (B.S.) from four-year college or university in related field and/or 5+ years of directly related experience and/or training; or equivalent combination of education and experience.
**_** US Citizenship is required for this position. We are unable to hire individuals currently on a work visa or individuals who will require a work visa in the future. **_**
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.