Information technology specialist jobs in Maryland - 1,185 jobs

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Are you ready to elevate your career with cutting-edge software and a team of industry professionals? Blue Planet, a division of Ciena, is seeking a talented Blue Planet Portfolio Support Engineer to join our Advance Technical Support Team. This mid-entry level role offers the opportunity to work closely with Customers, Blue Planet Solution Experts, Global Engineering Community, R&D Engineering, and PLM teams to support applications integrated into Blue Planet products and platforms. How You Will Contribute: Provide technical support to customers using the Blue Planet Software Portfolio, troubleshooting and resolving software and system-related issues. Collaborate with cross-functional teams, including Blue Planet Solution Experts, Global Engineering Community, and R&D Engineering, to identify and resolve product bugs and issues. Maintain high levels of customer satisfaction through effective communication and prompt issue resolution. Develop workarounds to address functionality shortcomings and minimize customer dissatisfaction. Assist with multi-product interoperability issues between Blue Planet products or third-party software/equipment. Provide valuable feedback to account, PLM, and R&D teams to improve product functionality in future releases. Advocate for customers within Ciena and represent Ciena effectively to customers. The Must Haves: Bachelor's degree in network engineering, systems engineering, computer science, or a related field, or equivalent work experience. Multitasking and adaptability to shifting priorities and market demands. Exceptional presentation and communication skills. Strong organizational skills to balance and prioritize case load effectively. Proficiency in documenting cases with relevant information and time tracking. Self-motivated with excellent time management skills and the ability to work independently. Excellent customer service interaction skills, particularly in high-pressure situations. Nice to Haves: Expertise in virtualization environments such as VMware ESXi, KVM, and XEN. Experience with Linux/Unix operating systems and networking technologies/protocols, including Ethernet/MEF, MPLS, IP, VPNs, TCP, UDP, IGP (ISIS, OSPF), BGP, L2/L3 VPN, SNMP, Syslog, ICMP, and SSH. Proficiency in Python and Shell scripting. Familiarity with databases such as PostgreSQL, MySQL, ClickHouse, or graph databases (e.g., Neo4j). Understanding of Docker, microservices, Open vSwitch, Kubernetes, and cloud-based technologies. Experience with monitoring tools like Nagios and Grafana. Knowledge of CRMs (e.g., Salesforce or other ticketing systems) and source control systems (e.g., SVN, GitHub). Certifications such as CCNA, AWS, Google Cloud, or similar qualifications. #LI-BS1 Pay Range: The annual pay range for this position in Canada is C$67100 - C$107300. The annual pay range for this position in US is $65500 - $104700. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Job Title Help Desk Technician Education N/A Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary Grade Date Needed By Job Type Full-time Travel JOB DESCRIPTION Help Desk Technician Reports to: IT Project Manager - Professional Services Line of Business Subsidiary: Leisnoi Enterprise Solutions, LLC Location: Baltimore, MD or Durham, NC Job Status: Regular Full -Time Position Summary: Call Center Environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide variety of hardware, soft, mainframe access and print problem determination/escalation. All employees are considered mission critical and are expected to report even during inclement weather conditions. Essential Functions, Responsibilities & Duties may include, but are not limited to: The Initial Call Intake Function, normally performed by the Customer Service Representative, provides detailed interaction/incident document of reported problems utilizing the incident management system is required for both real-time voice and virtual reported problems. The contractor documents and provides problem analysis and resolution on a wide variety of hardware, software, video, main frame, and network problems. Additionally, the contractor dispatches all vendor hardware maintenance requests, following priority levels as defined in the Standard Operating Procedures (SOP). Customer Service Representatives also utilize operational communications systems within the Service Center to communicate real-real-time events to management and customers as required. The Contractor Shall: Utilize email, instant messaging and other monitoring tools to remain aware of current issues affecting widespread availability. Respond to customer calls concerning general inquiries, providing "how to" assistance for specific problems. Accept and process virtual call inquiries, providing "how to" assistance for specific problems. Accept and process virtual call inquires for hardware and software. Open a call ticket for every customer contact and determine and document scope, impact, and priority; resolve or escalate to incident (level-2). Follow-up with customers, vendors, or SSA components, as required, to resolve problems and ensure ticket updates are current. Close all tickets only when a problem has been resolved to the customer's satisfaction and all steps to resolve an issue are completely documented in the service tickets. Create a report detailing all open, severity-1 issues encountered up until the time of the report creation and submit to the designated distribution list. Gather information and follow required diagnostic procedures. Adhere to the Standard Operating Procedures (SOP). Education: The candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. Candidates supporting this function shall have a minimum of one year experience service in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol Label Switching (MPLS), VoiIP, and Cisco Routers. Office Location and Travel: Durham, NC or Baltimore, MD This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is primarily indoors, consistent with a standard office position and has a noise level of mostly lost to moderate. The incumbent is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally list and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception and the ability to adjust focus. Candidates can email their resumes to and must also apply online at Leisnoi.com. Leisnoi is an Equal Opportunity Employer Leisnoi considers all applicants for employment without regard to race, color, sex, national origin, religion, age, physical or mental disability, family responsibility, marital status, sexual orientation, political affiliation, veteran's status or any other legal protected status. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Leisnoi Corporation, may legally grant certain preference in employment opportunities to Leisnoi Shareholders and their Descendants. EOE/AA/M/F/D/V # of Hires Needed 4 Exemption Type Non-Exempt

The Whiting School of Engineering employs server and workstation technologies to support academic, research, and administrative activities. Leveraging enterprise tools within WSE IT, we are seeking an IT Administrator II who will support the departments of WSE in their use endpoint computing devices on Windows, Macintosh, and mobile platforms. The position is part of a team providing direct support to several hundred users across WSE departments, primarily faculty, staff, and postdoctoral fellows, with some graduate and undergraduate students as well. Supports a diverse set of needs for research, administrative and instructional computing. Responsible for administration, testing, maintenance, performance, implementation, security and support of various departmental LAN platforms, including the installation and testing of new software, operating systems, servers (which are computer program/programs that provide services to other computer programs (and their users) in the same or other computers), related utilities/services, and hardware products as well as the integration of new products and /or software release upgrades into the current environment. Analyze user needs in the computing device (e.g., desktop, mobile devices, etc.) environment and make recommendations for products and services that meet those needs. Contribute to ensuring that the integrity of the device environment is maintained efficiently and cost-effectively. Responsible for delivery, moving and installing devices and related software as well as device inventory. Job Scope/Complexity Works with minimal guidance and direction. Prioritize and perform tasks independently with regular process updates. Participates in segments of projects. Leads routine standalone projects (for example planning and implementing the movement of discrete workstations from one area to another). Device management complexity is typically at an intermediate level. Demonstrate ability in technology and/or understanding of the business/ clinical/ education/ research process. Build and maintain relationships through positive interactions. Demonstrates ability to provide good customer service. Tasks are moderately complex (i.e., working with multiple devices, or integrated software, or software that affects multiple customers). Specific Duties & Responsibilities Analysis & Design Evaluate and document customer needs for devices connected to the network environment by meeting with the customer to gather information on business problems and recommend solutions. Assist in planning: installation of network operating systems, cabling, servers and client hardware; migration of files, data, and applications from other systems to the device environment; client hardware moves; and creation or acquisition of programs and other user interfaces by working with technical peers and customers to deliver quality solutions to the customers and the environment. Evaluate and recommend vendor software packages and hardware by investigating tools available in the industry to support the customers and the current environment. Create software utilities for device management such as printer setup utilities, font downloading utilities and batch files and for automated installation of software on client devices by using standard desktop tools to improve total cost of ownership and customer service. Provide input to establishing device procedures and standards such as access methods and time, security validation checks, and documentation by working with team members to ensure conformance with information systems and organization objectives. Install, Configure, Maintain Deliver, move, and install devices and related software including client devices, Web servers, file and application servers, peripherals, operating systems, standard software and vendor software by following documented standards and procedures to provide equipment and service to the customers and to the environment. Manage desktop device life cycle by maintaining device and software inventories, by performing preventive maintenance according to documentation and standards, and by repairing and replacing equipment as needed to deliver service to the customers. Respond to assigned alerts on servers, devices, storage utilization, and Directory service health and device performance by using appropriate tools to provide stable performance to the customers. Create, schedule, monitor, and validate quality of desktop backups by following standards and documented procedures to ensure that recovery is possible in the event of equipment or software failure. Restore files as needed. Interface with customers by meeting with them to provide support of Business Continuity plan. Participate in disaster plans for equipment supported by attending meetings with technical team and customers. Execute test plans, create test problem reports and report on problem resolution by following documentation and standards of the department to ensure stability of the environment for the customers. Create and maintain user accounts/groups in domain/directory structure including network shared files and applications by following documented procedures and standards to provide appropriate and authorized access to the environment. Monitors client devices using client monitoring systems. Troubleshoot Troubleshoot and resolve device hardware and software problems by following documentation and by using appropriate diagnostic tools to provide solutions to customers. Follow procedures for reported problems by using the appropriate Help Desk software for problem recording and resolution to provide documentation of the problem and its resolution. Keep current on supported technology to maintain knowledgebase and skills. Documentation/Presentation Document and communicate department and/or organizational system updates, installations etc. to appropriate staff. Contribute to development and /or review of system, end user, training, or support documentation as assigned for new, revised or existing systems by following department documentation standards to support both technical and non-technical customers. Relationship Management Provide technical support, training and guidance to the customer base in the use of PCs, software products and device operations by meeting with the customers on a regular basis to give good customer service. Manage customer relationships by being an advocate for the customer and other IT groups to provide good service to the customer. Complete service requests as assigned by meeting published Service Level Agreements and/or agreed delivery dates to ensure customer satisfaction. Work with other Technical Analysts and areas responsible for strategic device products by meeting with them on a regular basis to ensure that releases are kept current and that updates to servers and client devices are coordinated. Follow up on all feedback from customers by promptly meeting with them to ensure customer satisfaction. Position Specific Details Supplemental Duties & Responsibilities Demonstrated history of learning and supporting new tools required. Demonstrated history of providing superior customer service required. Demonstrated history of supporting a wide range of users, for example from students to faculty / administrator. Requires in depth knowledge of client desktop and mobile operating systems and environments. Basic knowledge of Active Directory, with facility in managing users, groups and computers within AD, as well as understanding of how device and user policies for Windows, Mac, and iOS can be leveraged. Broad understanding of fundamental IT principles that result in maintainable, secure systems supporting a wide array of applications. Required In depth knowledge of client desktop and mobile operating systems and environments. Basic knowledge of Active Directory, with facility in managing users, groups and computers within AD, as well as understanding of how device and user policies for Windows, Mac, and iOS can be leveraged. Broad understanding of fundamental IT principles that result in maintainable, secure systems supporting a wide array of applications. Preferred Experience with KACE, MDT, SCCM, remote support, and/or Apple MDM tools. Minimum Qualifications Two years of college coursework. Three years of related experience. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Knowledge in the assigned IT environments. Technical Skills Expected Skills - Proficiency Level Technical Support - Intermediate LAN Support - Intermediate Enterprise Software - Developing Documentation - Intermediate System Management - Developing Testing - Intermediate Security - Developing Disaster Recovery - Developing Issue Tracking - Developing The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Classified Title: IT Administrator II Role/Level/Range: ATO 37.5/03/OH Starting Salary Range: $27.25 - $48.50 HRLY (Commensurate w/exp.) Employee group: Full Time Schedule: Between 7am to 6pm, 7.5 hrs daily, M-F FLSA Status:Non-Exempt Location: Hybrid/Homewood Campus Department name: Engineering Business Office Personnel area: Whiting School of Engineering Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

The Enterprise hardware team supports various projects related to Cerner based EMR system. This team will be focusing on various projects that will require them to travel to ALL locations. They will be doing a Refresh of the TC scanners, IPADS, printers etc. which will require the technicians to first perform a site assessments at the primary Hospitals and 120 outpatient facilities. They will need to take inventory of hardware assets related MedConnect and assess what hardware will need to be phased out and upgraded. Once the Site assessments are completed the team will then begin to deploy new hardware throughout the hospitals. A key component to this position will be the ability to document and track assets in an organized fashion via Microsoft Excel. The deployment will require technicians to perform standard hardware break/fix troubleshooting and resolution to laptops printers, mobile devices, and other medical equipment. Technicians will also need to have prior knowledge and experience mapping printers and drivers to new devices for end users. *Skills* 1- Prior experience support a larger scale hardware deployment. Preferably within a small team that travels to different sites on a weekly/monthly basis. 2 - Experience imaging and deploying various devices to the network. This could include laptops, desktops, or printer mapping. 3- MS Excel: The ability to navigate, document and modify an MS Excel document is crucial for record keeping and asset tracking. *Job Type & Location* This is a Contract position based out of Baltimore, MD. *Pay and Benefits*The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Baltimore,MD. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The Lead Technology Support Engineer is responsible for overseeing the operations and performance of the IT service desk team within the Bank. This role involves managing the day-to-day activities of the service desk, ensuring efficient and effective resolution of technical issues, and delivering exceptional customer service to end users. The Lead Technology Support Engineer is also responsible for developing and implementing IT service desk strategies, policies, and procedures to enhance service delivery. Position Responsibilities Team Management: Lead and supervise the team of service desk support engineers, providing guidance, support, and coaching. Set performance goals and conduct regular performance evaluations. Foster a positive work environment that encourages collaboration and continuous improvement. Manage resource allocation, workload distribution, and scheduling to ensure optimal service desk coverage. Service Desk Operations: Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of IT issues. Monitor service desk metrics and KPIs to evaluate performance and identify areas for improvement. Coordinate with other IT teams to resolve complex technical issues and escalate problems when necessary. Maintain knowledge base and documentation of common issues and solutions for efficient problem resolution. Identify trends; Evaluate, recommend, and implement new technologies in support of business and IT objectives. Customer Service: Promote a customer-centric approach within the service desk team, focusing on delivering excellent customer service. Ensure timely and effective communication with end users regarding the status and progress of their IT requests. Handle escalations and customer complaints, working to resolve issues and provide satisfactory solutions. Identify trends in user feedback and implement proactive measures to improve customer satisfaction. Continuous Improvement: Regularly assess service desk processes, tools, and technologies to identify opportunities for improvement. Stay up-to-date with industry best practices and emerging trends in IT service management. Implement service desk enhancements and initiatives to optimize efficiency and service quality. Provide recommendations to senior management on service desk improvements, including staffing, training, and technology upgrades. Reporting and Analysis: Prepare and present regular reports on service desk performance, including ticket volumes, response times, and customer satisfaction. Analyze data and metrics to identify patterns, trends, and areas requiring attention. Use insights from data analysis to drive process improvements and operational efficiency. Coordination of new employee onboarding including account creation and laptop imaging. Assist with management and administer systems to track business assets. Manage the hardware lifecycle to meet business requirements within budget. Assist with and support the use of technology for conferences both physical and virtual. Administer the service management systems. Required to be on-call as needed for emergency situations. Other responsibilities and duties, as assigned. Minimum Education & Experience Required A minimum of 5 years' experience in related field. A minimum of 3 years' managerial experience. Bachelor's degree in Computer Science or related field; Or equivalent combination of education, skills, and experience. Experience in infrastructure development or support including developing and managing to budgets. Experience with LAN/WAN networks, Internet technologies such as DNS, system helpdesks, PC support functions and technology infrastructure operations. Experience supporting or managing business critical processes and components, including Financial Systems, Microsoft Enterprise Applications, Active Directory, VoIP, and Disaster Recovery. Experience implementing or using service desk management software tools to manage and provide accountability to the organization. Experience with ITIL management best practices. Experience with Azure, Office 365, network and system monitoring, VPN (client and site to site) Technical Knowledge and Skills Ability to guide others in resolving complex issues of significance to the organization. Exceptional organizational, project planning, and time management skills. Ability to inform, educate and influence supervisors and employees to support technology goals and objectives. Proven track record of developing and/or implementing standard service desk practices and procedures. Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups. Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality. Strong analytical skills. Comfort with multi-tasking. Familiar with customer support and technology. Other Ability to travel to various bank locations as needed. Compensation Base Salary Range: $95,000 - $125,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance. Working Arrangements This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer. Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a fully cleared System Administrator to join our dynamic team in the Ft. Meade, MD area. Responsibilities: Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring, and problem resolution for all the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance. Requirements: Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required. 4 years of additional experience may be substituted for a bachelor's degree, for a total of 7 years. 3+ years of System Administrator experience Experience with: Configuration and Maintenance of Virtual Machines Linux operating systems Scripting languages (e.g. Perl, bash, etc.) OS and Software application patching (e.g. IAVA, Version updates) Attention to detail and time management Active TS/SCI w/ FSP Desired Skills: Understanding of and/or experience with: Docker containerization and Kubernetes orchestration Public Key Infrastructure (PKI) Secrets/Vault Management IdAM directories (active directory and/or LDAP) Ticket tracking tools (e.g. Jira, Redmine, RT Tracker) Networking/Load Balancing T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $80,000 - $100,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

Job Title: System Administrator 1 Location(s): Annapolis Junction, MD Hours: Regular Full-Time Salary Range: $120k - $140k/yr Clearance Requirements: requires a current and active TS/SCI with Poly at the time of application. What you will be doing: Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manage IT system infrastructure and any processes related to these systems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to agency management and internal customers. Provide support for the dispatch system and hardware problems and remain involved in the resolution process. Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance. Provide support for implementation, troubleshooting and maintenance of IT systems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remain involved in the resolution process Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Position Requirements Minimum Requirements: Five (5) years experience as a SA on programs and contracts of similar scope, type, and complexity is required. Education/Certifications: Bachelor s degree in a technical discipline from an accredited college or university is required. In lieu of a Bachelor s degree, four (4) years of additional SA experience may be substituted. Physical Demands: This is largely a sedentary role; however, some filing is required. This would require the ability to move files, open filing cabinets and bend or stand as necessary. Why JASINT? At JASINT we are proud to boast a together we can attitude. That is only possible with a strong talented team. Our goal is to answer the call to provide top mission and Warfighter support at all levels and that s why we are seeking you! We understand and respect the dedication and sacrifice that is required to serve our nation s greatest efforts, and our commitment in turn is to support YOU! JASINT cares about your work life balance and offers competitive benefits to help you at every stage of your personal and professional life: Retirement/401k, 100% Employer paid health, dental, vision for employees, flexible spending accounts, (HSA/FSA), STD/LTD, professional development, tuition reimbursement, spot award recognition, PTO, Holidays even 2 (two) additional floating holidays to use at your discretion! *** JASINT offers both internal and external referral bonuses for all cleared exceptional talent we hire! Friends of yours, are friends of JASINT! *** JASINT provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. JASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify please visit dhs.gov/e-verify.

Interclypse is seeking a full-time (40 hour/week) junior system administrator in Annapolis Junction, Maryland. We use a combination of vendor capabilities both on-premise and in the cloud to support internal corporate and numerous customer projects. The individual for this position must be a self-starter but will receive mentorship and guidance from the Director of IT. Our junior system admin position is an entry-level position geared towards individuals with limited system administrator experience. Our unique career development program will provide the individual with mentorship, continuous learning opportunities, and the empowerment needed to grow as a DevOps engineer, software engineer, or other technical disciplines. Responsibilities: Setup and manage new and existing applications, tools, services, and cloud environments Manage Windows and Linux (Debian/Ubuntu) systems Work with software engineering teams Requirements Education: Bachelor's Degree in Computer Science, Computer Engineering, Information Systems, or other relevant technical degrees Required Qualifications: Experience with Linux scripting and automation Understanding of networking (Subnetting and TCP/IP) Object oriented programming skills Desired Qualifications: Experience with the following technologies: Experience with Windows Group Policy and Powershell Experience with Ansible and/or Terraform/OpenTofu Experience with AWS or Azure AWS or Azure Certifications Willingness to learn on the job while getting things done Able to work in an agile environment Desire to do programming Why You Will Love Interclypse You want to work for an adaptive company that moves at your speed. You want a healthy work-life balance. You want to work with a passionate team on an important mission. You want to work for an organization that values and appreciates you. You want to work for an organization that invests in your growth. You want the option for career mentorship, both in technology and in business. You value a company with a strong culture of growth and support. Employee Impact Program: Every employee has the opportunity to be rewarded for the contributions they can make toward the long-term health of the company, our customers, and our employees. This program, combined with our comprehensive benefits, time off, and leave programs, allows you to design a career and compensation program that enables unmatched flexibility while ensuring company, customer, and employee health and prosperity. Benefits Personal Time Off (PTO) for vacations, holidays, illnesses Parental Leave Bereavement Leave Jury Duty Leave Retirement: Unlimited 401K match up to 8% of your salary up to the federal maximum Financial education and planning support Health Insurance (Medical, Dental, Vision) Health Savings Account (HSA) Medical and Dependent Care Flexible Spending Accounts (FSA) Employee Assistance Program Life Insurance Accidental Death and Dismemberment Insurance Disability: Short-term and long-term disability coverage Educational support Company apparel Social events: Holiday Party, Spring Picnic, Fall Picnic, happy hours and more. Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness, Pet Insurance, and Identity Theft Protection EOE AA M/F/Vet/Disability: Interclypse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. The base salary range provided is not adjusted for geographic differences associated with where the work is being performed. Actual salaries will vary depending on factors including but not limited to location, candidate's experience and education/training, internal peer equity, and market and business considerations.

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. This position requires a current TS/SCI security clearance with polygraph. Requirements The Level 1 System Administrator (SA) shall possess the following capabilities: Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Qualifications: Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.

About the role Strategic Analytix is looking for a skilled System Administrator with experience in troubleshooting and maintenance of Information Technology systems. This employee will manage IT system infrastructure and any processes related to these systems. They will provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all the client/server/storage/network devices, etc. Provide help desk and escalation problem identification, diagnosis, and resolution of problems. They will provide support for the escalation and communication of status to agency management and internal customers. Lastly, the system admin will support for the dispatch system and hardware problems and remains involved in resolution process. What you'll do System Administrator (SA) Requirements Provide support for implementation, troubleshooting and maintenance of IT Systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Support the design of systems, mission architecture and associated hardware Possess a working knowledge and understanding of system administration inter dependencies as part of the Service Oriented Architecture (SOA) Analyze and resolve complex problems associated with server hardware, applications and software integration Qualifications Clearance Level TS/SCI level clearance with a Full Scope Polygraph. Skill Level 1: Experience: Five (5) year's experience as a SA in programs and contracts of similar scope, type and complexity is required. Education: Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree. Certification: CWIP IAT Level 1 required. Skill Level 2: Experience: Ten (10) year's experience as a SA in programs and contracts of similar scope, type, and complexity is required. Education: Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree. Certification: CWIP IAT Level 2 required. Skill Level 3: Experience: Fifteen (15) year's experience as a SA in programs and contracts of similar scope, type, and complexity is required. Education: Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree. Certification: CWIP IAT Level 3 required.

We have a variety of Systems Administrator openings. Below are just some of the skills sets that can match with our openings. Not sure if you're a fit? Submit your resume and we will contact you via email to let you know! Do you have any of the below skills? Apply today! Linux/Unix Administration Windows Administration Tier 1, Tier 2, and Tier 3 Support Scripting VmWare Active Directory Jira Dataflow Management Docker Kubernetes AND MORE!

IT Admin Location: Bethesda, MD Type: Full Time Min. Experience: Entry Level: Salary Range: $60,000-$75,000 USD per year Advanced Technology & Research Corporation (**************** is seeking to fill the following full-time permanent position. Based in Maryland and incorporated in 1973, ATR is an equal-opportunity engineering company with a solid reputation in various engineering disciplines for the government and Fortune 500 commercial customers. Salary for the position is competitive according to qualifications. ATR offers an attractive comprehensive benefits package, including Medical/Dental insurances, free basic life/ADD, and long-term and short-term disability insurances, 401(k) plan, educational assistance program, and paid time off. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status. PRINCIPAL DUTIES & RESPONSIBILITIES: The successful applicant will join ATR's Engineering Services Division, working as a team member on site providing Information Technology (IT) administrative support to the Naval Surface Warfare Center, Signatures Department. Duties include, but not limited to: Responsible for software portfolio management, inventory and acquisition. Advises Department on the impact of new policies and directives. Assists in the management of the RDT&E applications portfolio and ensures that applications are properly registered in the Department of Navy Application and Database Management System. Provides guidance on the acquisition of IT software/hardware/services. Ensures that IT approvals align with DoD, DON, and NAVSEA policy. Performs other duties and responsibilities as required to fulfill job function as assigned. EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's Degree in Computer Technology or a closely related field preferred 1-2 years of professional IT administrative experiences are a plus SKILLS & ABILITIES REQUIREMENTS: Knowledge in IT systems, concepts, practices and procedures. Knowledge in government requirements for licensing of software. Knowledge in policies for acquisition of IT hardware, software, or services. Ability to communicate properly at the appropriate level both orally and in writing. Ability to establish and maintain effective working relationships with others. OTHER REQUIREMENTS: Candidate must be a US citizen with the ability to obtain and maintain a security clearance or favorable adjudication of a national security background investigation. Current completion of a successful background investigation is a plus.

CyberLinx Solutions, LLC is seeking for a Junior Lab Manager (System Administrator). Canidate must have a TS/SCI with a poly. Respnsibilities: Supporting the integration of test tools and procedures into customer approved testing platform Ensuring test environment is maintained to the customers baseline for multiple Operating Systems in use throughout customers enterprise Supporting the testing for the both Microsoft Operating Systems and endpoint protection software to ensure capabilities are focused on customer security goals Documenting and resolving testing issues and challenges which delay successful implementation of software components Evaluating, recommending, and implementing automated test tools and strategies focusing on customer goals and requirements for enterprise endpoint security Designing, implementing, and conducting test and evaluation procedures to ensure system requirements and expectations are met Developing, maintaining, and upgrading automated test scripts and architectures for application products Writing, implementing, and reporting status to customer leadership on system test cases and results Analyzing test cases and providing regular progress reports to peers and supervisory chain Participating in all phases of risk management assessments and software/hardware development with special emphasis on Assessment and Authorization (A&A). Requirements: Five (5) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required. Bachelors degree in Math, Science, Engineering, Statistics, Engineering Management or a related discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a Bachelors degree

Full-time Description Interclypse is seeking a full-time (40 hour/week) junior system administrator in Annapolis Junction, Maryland. We use a combination of vendor capabilities both on-premise and in the cloud to support internal corporate and numerous customer projects. The individual for this position must be a self-starter but will receive mentorship and guidance from the Director of IT. Our junior system admin position is an entry-level position geared towards individuals with limited system administrator experience. Our unique career development program will provide the individual with mentorship, continuous learning opportunities, and the empowerment needed to grow as a DevOps engineer, software engineer, or other technical disciplines. Responsibilities: Setup and manage new and existing applications, tools, services, and cloud environments Manage Windows and Linux (Debian/Ubuntu) systems Work with software engineering teams Requirements Education: Bachelor's Degree in Computer Science, Computer Engineering, Information Systems, or other relevant technical degrees Required Qualifications: Experience with Linux scripting and automation Understanding of networking (Subnetting and TCP/IP) Object oriented programming skills Desired Qualifications: Experience with the following technologies: Experience with Windows Group Policy and Powershell Experience with Ansible and/or Terraform/OpenTofu Experience with AWS or Azure AWS or Azure Certifications Willingness to learn on the job while getting things done Able to work in an agile environment Desire to do programming Why You Will Love Interclypse You want to work for an adaptive company that moves at your speed. You want a healthy work-life balance. You want to work with a passionate team on an important mission. You want to work for an organization that values and appreciates you. You want to work for an organization that invests in your growth. You want the option for career mentorship, both in technology and in business. You value a company with a strong culture of growth and support. Employee Impact Program: Every employee has the opportunity to be rewarded for the contributions they can make toward the long-term health of the company, our customers, and our employees. This program, combined with our comprehensive benefits, time off, and leave programs, allows you to design a career and compensation program that enables unmatched flexibility while ensuring company, customer, and employee health and prosperity. Benefits Personal Time Off (PTO) for vacations, holidays, illnesses Parental Leave Bereavement Leave Jury Duty Leave Retirement: Unlimited 401K match up to 8% of your salary up to the federal maximum Financial education and planning support Health Insurance (Medical, Dental, Vision) Health Savings Account (HSA) Medical and Dependent Care Flexible Spending Accounts (FSA) Employee Assistance Program Life Insurance Accidental Death and Dismemberment Insurance Disability: Short-term and long-term disability coverage Educational support Company apparel Social events: Holiday Party, Spring Picnic, Fall Picnic, happy hours and more. Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness, Pet Insurance, and Identity Theft Protection EOE AA M/F/Vet/Disability: Interclypse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. The base salary range provided is not adjusted for geographic differences associated with where the work is being performed. Actual salaries will vary depending on factors including but not limited to location, candidate's experience and education/training, internal peer equity, and market and business considerations.

Clearance Required: TS/SCI with Poly Telework: No We are seeking a Junior Researcher / System Administrator to provide technical research, documentation, and IT support. This role is ideal for someone with a foundation in data analysis and IT system administration who is eager to grow their skills. Responsibilities Perform data collection, validation, cleansing, and structural analysis. Prepare research documentation, technical reports, and findings. Assist in system design, documentation, and administration. Support IT systems, ticketing tools, and Tier 1/2 troubleshooting. Provide support for end-user requests, hardware/software issues, and escalations. Qualifications With Technical BS: 1+ years of experience Strong analytical, organizational, and IT system management skills. Familiarity with ticketing systems and general IT troubleshooting. Benefits 100% employer-paid medical and dental insurance for employees 401(k) contributions with up to 10% match and 3% safe harbor 4 weeks annual leave, 11 federal holidays, and an additional day each year of employment Fully paid maternity leave and 2 weeks paid parental leave Up to $5,250/year in tuition reimbursement or $5,000/year for conferences, training, or self-study 8 hours of paid volunteer time annually Flexible schedules and some remote opportunities $500/year for gym memberships, exercise gear, or wellness programs Interested candidates should submit a current resume and any relevant certifications. We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. https://www.staffed4u.com/

Network Administrator (Junior-Senior) Clearance: DoD SECRET or higher clearance Travel: up to 15% The Network Administrator role advances mission outcomes through practical, day‑to‑day execution and clear communication. Responsibilities blend hands‑on problem solving with careful planning, coordination, and documentation. Levels & Qualifications Network Administrator Education: Bachelor's Degree Experience: 5 years Summary: As a Network Administrator, you translate objectives into actionable steps and ensure results meet scope, schedule, and quality expectations. Works independently on routine assignments and collaborates on more complex efforts. Senior: Network Administrator, Senior Education: Bachelor's Degree Experience: 5 years Summary: As a Senior Network Administrator, you translate objectives into actionable steps and ensure results meet scope, schedule, and quality expectations. Handles assignments independently, validating results and collaborating across teams to remove blockers.

The Enterprise hardware team supports various projects related at all Locations throughout the DMV. This team will be focusing on various projects that will require them to travel to ALL locations. They will be doing a Refresh of the TC scanners, IPADS, printers etc. which will require the technicians to first perform a site assessments at the primary Hospitals and 120 outpatient facilities. They will need to take inventory of hardware assets and assess what hardware will need to be phased out and upgraded. Once the Site assessments are completed the team will then begin to deploy new hardware throughout the hospitals. A key component to this position will be the ability to document and track assets in an organized fashion via Microsoft Excel. The deployment will require technicians to perform standard hardware break/fix troubleshooting and resolution to laptops printers, mobile devices, and other medical equipment. Technicians will also need to have prior knowledge and experience mapping printers and drivers to new devices for end users. *Job Type & Location* This is a Contract position based out of Hyattsville, MD. *Pay and Benefits*The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Hyattsville,MD. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Bloomberg Center for Public Innovation at Johns Hopkins University (the Center) seeks a City Support Lead, Civic Engagement to oversee key aspects of delivering multi-year, grant-funded programs. The first of its kind in the world, the Center aims to advance the field of public sector innovation by marrying cutting-edge practice with world class research to transform the culture of government, deliver exceptional results for residents, and inspire trust in public service. The City Support Lead will lead technical assistance delivery for Civic Engagement programs to build the capacity of public servants to create better, longer lives for city residents. To achieve this, the City Support Lead will oversee a team who support city halls to deliver meaningful, effective engagement solutions for city leaders and government partners. The City Support Lead will also interact on a regular basis with Center leadership, partner organizations, vendors, and funders. Specific Duties & Responsibilities Work directly with Center and initiative leadership to design and deliver multimillion-dollar, multi-year programs. Lead the development and delivery of the program's city hall support and engagement in coordination with staff, vendors, partner organizations, and philanthropic funders. Manage a world-class team responsible for providing direct technical assistance to city teams in the design, development, and delivery of new services and policy approaches in the partner cities. This may also include personally providing support to a portfolio of cities. Conceptualize, prepare, and monitor technical assistance programs to provide client support and to promote research and dissemination and iterative program development. Design and facilitate direct connections and collaborative learning opportunities among cohorts' cities, helping to identify and respond to cross-cutting opportunities and challenges. Develop, recommend, and administer policies, procedures, and processes in support of programmatic operations. Support the development of program artifacts such as briefings, messaging, and presentations. Prepare and present project status reports, risk management, and other program lifecycle reports and documentation to Center's leadership, program partners, and funder. Coordinate development and submission of donor deliverables. Onboard and provide regular training to program staff in best practices and delivery methods. Provide quality assurance on deliverables before sharing with Center's leadership, program partners, and funder. Ensure systems are in place and effective to capture program data for both external reporting and internal learning and development efforts. Promote synergies with teams across the Center to propose and develop sustainable and innovative solutions. Travel up to 25% of the time. Perform other duties, as assigned. Special Knowledge, Skills, & Abilities Superior organizational skills and ability to set priorities and respond quickly as priorities change. Excellent verbal and written communication skills and ability to collect and synthesize information and provide summary reports. Strong interpersonal skills with an ability to build good relationships with peers and to interact with diverse stakeholders. Strong management skills with an ability to provide clear and actionable direction to develop the team and continuously improve team performance. Ability to manage multiple projects and calendars simultaneously and meet tight deadlines. Ability to oversee multiple projects simultaneously, working effectively at both a system-wide level and on specific challenges within a particular project. Ability to represent the Bloomberg Center for Public Innovation and its partners before mayors and other government officials. Ability to determine what successful application of human-centered design and systems thinking principles looks like and how to coach others accordingly. Minimum Qualifications Master's Degree in Finance, Business or related field. Five years of related experience, with at least three years managing staff. Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Five years of experience in the field of government innovation. Experience in a leadership position in local government, design, or management consulting. Experience developing and implementing design-based innovation programs and processes. Successful experience in program management and project management of complex initiatives from design to completion. Experience managing with government, nonprofit, and philanthropic stakeholders. Experience managing diverse teams. Experience managing vendors and partners in collaborative projects or delivery efforts. Classified Title: Sr. Program Manager Job Posting Title (Working Title):City Support Lead, Civic Engagement (Bloomberg Center for Public Innovation) Role/Level/Range: ATP/04/PG Starting Salary Range: $99,800 - $180,000 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday 9am-5:30pm FLSA Status:Exempt Location: Hybrid/Homewood Campus Department name: Ctrs for Govt Excellence & Public Innova Personnel area: Academic and Business Centers Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Ciena is the global leader in high-speed connectivity, building adaptive networks to empower customers, partners, and communities to thrive in the AI era. Join us as an Advance Technical Support Engineer in our Blue Planet division to shape the future of network orchestration and inventory management. How You Will Contribute: Serve as the primary contact for Blue Planet customer cases and issues, ensuring prompt and effective resolution. Analyze, troubleshoot, and resolve production and non-production deployment challenges while providing feedback to internal teams for continuous improvement. Collaborate with engineering teams to address and resolve technical issues, delivering solutions to customers. Develop workarounds to reduce customer dissatisfaction and enhance functionality. Advocate for customer needs internally while ensuring deployment plans and timelines are successfully achieved. Provide insights to product management and R&D teams to drive future product enhancements. Travel as needed to support customer deployments and engagements. The Must Haves: Bachelor's degree in a related field with 5+ years of experience, or Master's degree with 3+ years. Strong analytical and problem-solving skills in customer-facing roles. Expertise in debugging, monitoring, and troubleshooting, with the ability to collect and analyze information efficiently. Proficiency in automation tools to streamline data collection and minimize downtime. Exceptional written and oral communication skills, capable of deep technical analysis and high-level product discussions. Independent working capability with flexibility to support globally distributed teams, including occasional weekend and extra hours. Solid understanding of telecom evolution (3G, 4G, 5G) and RAN architecture. Experience with data networking and IT applications solutions across OSI layers 2-7, including Telco vendor CLI/configuration knowledge. Nice to Haves: Advanced Linux skills with scripting expertise. Network troubleshooting experience and familiarity with OSS/BSS/Network Management systems. Programming knowledge in Java, Python, and Shell scripting. Database proficiency (PostgreSQL, Neo4j, MySQL). Knowledge of SNMP, Syslog, ICMP, and SSH protocols. Hands-on experience with RESTful APIs, Kafka messaging bus, BPMN, and TOSCA. Familiarity with open-source technologies such as Logstash, Kibana, Elasticsearch, Nagios, Grafana, Swagger API, and Open-API. Deployment experience in cloud environments (AWS, Azure, GCP, OpenShift, WRCP) and CI/CD pipelines (Jenkins, GitHub). #LI-BS1 Pay Range: The annual pay range for this position in Canada is C$82,200 - C$131,400. The annual pay range for this position in US is $82,300 - $131,500. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.