Information Technology Specialist Jobs in Newington, VA

Job Description As one of the Washington Metropolitan area’s fastest growing IT companies, we are always looking for creative, passionate and responsible employees. We acknowledge that intelligent, dedicated employees are our greatest asset and are continuously adding to our talented and diverse team. If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Qualified candidates must reside in Washington, DC and have access to a personal vehicle. Anticipated Engagement Timeline: June 1, 2025 – July 31, 2025 Position Overview: What We’re Looking For…Enlightened, Inc. is seeking 5-7 motivated, professional contractors to support a Technology Asset Inventory project across DC Public Schools. This is a full-time, short-term contract that requires daily site visits, teamwork, and physical activity. Position Responsibilities: Perform hands-on inventory of devices (e.g., laptops, tablets, smartboards) Accurately log data in inventory systems Travel between multiple DCPS locations each day Stand and walk for up to 8 hours/day Work effectively as part of a team Required Qualifications: Must live in the District of Columbia Clean and presentable appearance Strong communication and basic computer skills Physically able to walk/stand all day Reliable transportation Detail-oriented and dependable Must pass a clean background check Enlightened is proud be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description Come join our growing team with a 21st Century Vision! At KaylaTek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your career through ongoing professional development, training, and high quality of life. Our team members choose KaylaTek for a number of reasons including our competitive compensation and benefit packages, dedication to education, as well as our outstanding service. Our Grow Strong Vision encompasses a place for employees to grow, learn and feel a sense of belonging, not just a place to work. KaylaTek has a Executive Desktop Support position supporting the Air Force National Capital Region (AFNCR) contract. This is a high visibility position supporting a premier Air Force contract. JOB SUMMARY: The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR, missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. The major support areas required are: IT Operations and Maintenance; Plans, Projects, and Engineering (PP and National Military Command Center (NMCC). The senior leaders and national defense missions that are supported require that the AFNCR operations never fail, resulting in a fast-paced, challenging, but also rewarding environment. Executive Support Specialist is responsible for providing AF Senior Officers client site service, repair and/or installation support of existing hardware, software, network configurations and new system initiatives for all sites within area of responsibility. Duties may include providing roving site support services as well as assisting in the development and ensuring adherence to area-wide procedural/policy changes. Executive Support is divided into three teams to support the Pentagon, JBA, and JBAB. The Executive Support team will support all desktops and multi-functional devices at the Pentagon, JBA, JBAB, Alternate Sites, and Event/Conferences. Additionally, Executive Support handles routine requirements, like new customer installs, small office moves, and technical refresh. Desktop Support handles approximately 18,000 NIPR desktops, laptops, and tablets/iPads and iPhones; approximately 3,500-4,000 SIPR desktops; and all printers connected to the AFNCR network. Executive Support personnel are responsible for creating and maintaining a central repository for technical advice and solutions of network systems, software applications assistance, automatic data processing support, hardware exchange, and repair service support. Assisting with reporting network performance metrics using Remedy Action Reporting System. Utilize Remedy to enter, document, track, coordinate, route, resolve, and close user ticket issues. Work with HQ software license manager to prevent unlicensed software on the network CERTIFICATIONS REQUIRED: Currently possess an active DOD-8570 IAT II level certification (ie COMPTIA Security + CE) SECURITY CLEARANCE: Currently possess at a minimum a Final Secret at a minimum PRIMARY RESPONSIBILITIES: Perform onsite analysis, diagnosis, and resolution of complex technical issues, recommending and implementing effective corrective solutions. Collaborate with LAN technicians and network administrators to maintain the stability and performance of the desktop computing environment. Support computer data communications systems, with a solid understanding of networking principles and routing concepts. Plan and implement system upgrades, evaluate hardware and software solutions, and ensure optimal network functionality. Work closely with Tier III engineers on incident response, configuration management, and ongoing network maintenance. Install, configure, and maintain LAN/WAN devices to support client infrastructure needs. Troubleshoot and resolve technical incidents, demonstrating strong diagnostic and problem-solving skills. Ensure timely completion of tasks in accordance with Service Level Objectives/Agreements (SLOs/SLAs). Create and execute standard network change requests as part of scheduled maintenance or project work. Provide hands-on support to Tier III network engineers during incident resolution and project implementation. Manage inventory and coordinate network operations, including maintenance, repairs, and hardware/software upgrades. Demonstrate working knowledge of Layer 2 switching concepts, including VLAN configuration and port security. Support end-user workstation software, resolving issues as needed to maintain productivity. Handle incoming service requests via phone, email, instant message, and voicemail, ensuring timely and accurate response. Document all desktop equipment issues, including failures, repairs, installations, and removals, with a high degree of accuracy. Maintain detailed records of incident ticket updates and resolutions in the designated tracking system. Interface with third-party vendors and support providers when necessary to resolve equipment-related issues. Troubleshoot and resolve issues related to Common Access Cards (CACs), CAC readers, and PKI certificates. Address problems involving VPN connectivity, Microsoft Outlook, and general network access. Use Active Directory to manage and support user accounts, including permissions and group memberships. BASIC QUALIFICATIONS: 5 years of experience in computer networking, which can be a combination of work history and education Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2. Possess an active DoD Secret security clearance. Ability to work independently and in a collaborative environment Familiarity with ServiceNow and/or Remedy Familiarity with iPhone provisioning Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP) Experience working with Senior Leaders PREFERRED QUALIFICATIONS: Strong communication skills (both verbal and written). Comfortable discussing technical information with users and other support personnel. Strong problem solving and decision-making skills. Ability to work autonomously as well as an integral member of a team. Pentagon experience to include working with DISA JSP and Whitelisting. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire. KaylaTek participates in the DHS e-Verify program. KaylaTek also conducts background checks (criminal, education, prior employment and professional certifications/licensing) on all candidates post offer though PROScreening LLC. The Air Force National Capital Regional (AFNCR) IT Services Contract also requires pre-employment drug testing and annual drug testing for all hires to work on contract with the Air Force. This is at no cost the candidate/employee

Job DescriptionDescription: Develop cybersecurity policy, conduct legislative analysis, draft executive-level materials, and provide policy guidance. Required Qualifications: 10 years working on executive-level briefing materials. 10 years working with highly technical information (e.g., policy, legislation, standards, etc.) required, with at least 5 years specifically in cybersecurity-related information (i.e., governance, risk, and compliance). Sound foundation in grammar, punctuation, and use of the English language, with emphasis on producing clear, direct prose. 10 years of expertise in Microsoft Office Tools such as Word, PowerPoint, Excel, and Teams. Desired Qualifications: Security+ CISSP Education Requirement: Bachelor’s degree in Public Policy, Information Technology, Information Systems, Cybersecurity, or related field. Clearance Requirement: Ability to obtain and maintain a Public Trust. **This position is contingent upon future contract award to Gunnison Consulting Group. The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements. Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include: 3 weeks of Personal Leave your first year 11 paid Holidays each year 5 days of Flexible Time Off each year 401(k) company match at 50% up to 10% of your salary Medical, Dental and Vision Insurance Life and Disability Insurance Public Transportation Subsidies Certifications and Training Allowance - $2,500/year! Why Join Gunnison? Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation. Quality is our top priority. Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer. There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow. We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding. We hire for careers at Gunnison, not to fill a position. Equal Opportunity Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time. In 1994 Gunnison Consulting Group began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could , the company has thrived for over 25 years. Requirements:

Job DescriptioncFocus Software seeks an IT Policy/Legislative Specialist to join our program supporting Administrative Office of the United States Courts (AOUSC). This position is remote. This position requires the ability to obtain a Public Trust clearance. Qualifications: 10 years working on executive-level briefing materials. 10 years working with highly technical information (e.g., policy, legislation, standards, etc.) required, with at least 5 years specifically in cybersecurity-related information (i.e., governance, risk, and compliance). Sound foundation in grammar, punctuation, and use of the English language, with emphasis on producing clear, direct prose. 10 years of expertise in Microsoft Office Tools such as Word, PowerPoint, Excel, and Teams. Bachelor’s degree in Public Policy, Information Technology, Information Systems, Cybersecurity, or related field. Duties: Actively monitor open-source government and private cybersecurity relevant guidance documents daily, and document any changes and how they relate to the judiciary. Proactively provide written 1-page executive summaries of the latest government cybersecurity frameworks, including but not limited to those published by National Institute of Standards and Technology (NIST) within one week of the newly released guidance. Proactively provide written 1-page executive summaries of the latest private cybersecurity frameworks including but not limited to the MITRE ATT&CK framework within one week of the newly released guidance. Provide recommendations and suggestions on a weekly basis on the existing government and private cybersecurity industry best practices, standards, policies, frameworks, and other relevant guidance related material. Draft, review, and provide edits to technical best practices and resource packets based on current cybersecurity-related events (e.g., SIM swapping threats). Review includes participation an annual review of existing documentation to ensure all guidance remains current and appropriate. Draft and provide written recommendations and edits to ITSO cybersecurity strategies based on a comparison of ITSO’s current cybersecurity posture to government and private cybersecurity industry standards. Align all written guidance documents to the AOUSC’s strategic goals and modernization strategy. Review and provide written recommendations to enterprise technical standards and IT security policy that govern the judiciary. Collaborate verbally and in written form with ITSO and other AOUSC offices to align guidance for publication to the judiciary. Provide written recommendations on Government drafts of executive summaries and briefings. Draft and provide recommendations and input on other guidance content and the creation of briefings. Powered by JazzHR wUCvhhZY4I

Job Description XMSTART is looking to add an experienced and strategic full-time Web IT Specialist to our team in Chantilly, VA. This position is 100% Onsite. Requirements Responsibilities: Provide web-based IT support, including development, maintenance, and troubleshooting of internal and external web applications. Ensure the security, functionality, and performance of web systems in accordance with organizational and compliance requirements. Collaborate with cross-functional teams to design and implement web solutions that meet business needs. Monitor web applications, servers, and databases to maintain optimal performance and availability. Assist in the development and execution of IT policies and best practices related to web technologies. Maintain documentation, including system configurations, technical procedures, and user guides. Support IT infrastructure related to web hosting and content management systems. Respond to and resolve technical issues in a timely and efficient manner. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience in web development, IT support, or system administration. Proficiency in web technologies, including HTML, CSS, JavaScript, and backend frameworks. Strong understanding of cybersecurity principles and best practices. Experience with database management and cloud-based hosting solutions. Ability to troubleshoot and resolve technical issues efficiently. Excellent communication and problem-solving skills. Active security clearance required (or ability to obtain clearance). Preferred Qualifications: Certifications in relevant IT fields (e.g., CompTIA Security+, AWS, Microsoft Certified: Azure Fundamentals). Experience working with government contracts or in a federal environment. Knowledge of DevOps practices and tools. Education Bachelor's degree (preferred) Security Clearance Requirement: Top Secret/SCI with Polygraph required

This Job description is an overview of your duties and responsibilities of the Information Technology Specialist. It does not imply that that these are the only duties you will perform in this position. You should expect to take on tasks outside the scope of this role in support of the mission of the DoD Cyber Crime Center, Cyber Training Academy (DC3/CTA). Position Overview: The IT Specialist supports the full spectrum of technical operations across the DC3 Cyber Training Academy (CTA), enabling secure, reliable, and high-performance IT services that directly support instructional delivery, cyber lab operations, and classified/unclassified classroom environments. This role is responsible for managing and sustaining hardware, software, networks, and end-user support systems within both NIPR and SIPR (and other classified) environments. The IT Specialist works closely with system administrators, security managers, instructional staff, and Government stakeholders to maintain continuous system availability, implement configuration updates, and ensure compliance with DoD cybersecurity standards. Key Responsibilities: Provide day-to-day technical support for instructor workstations, student devices, training networks, learning management systems, cyber lab systems, and associated peripherals. Maintain classroom and lab environments by imaging, patching, and securing operating systems; troubleshooting network connectivity; and configuring hardware/software for training execution. Support installation, configuration, and sustainment of SCORM/xAPI-compatible LMS platforms, virtual training environments, and collaboration tools. Administer local and cloud-based systems in compliance with DoDI 8500.01, DoDI 8510.01 (RMF), and applicable STIGs. Implement and manage software/hardware refresh cycles to meet mission readiness standards, including compatibility testing, performance validation, and lifecycle documentation. Support integration of cyber ranges and virtualized environments for practical training exercises. Collaborate with security personnel to ensure that systems comply with cybersecurity policy and undergo proper security testing and accreditation. Document system configuration baselines, operational procedures, and troubleshooting guides to support continuity and scalability. Monitor system performance and proactively resolve latency, access, or functionality issues across local and distributed training systems. Coordinate with Government IT staff, contractors, and vendors to support helpdesk requests, user onboarding, network issues, and asset tracking. Support classroom A/V systems, software license management, and secure printing capabilities. Required Qualifications: Minimum 5 years of experience in IT systems support, including experience in DoD or Federal training environments. Demonstrated expertise in managing Windows and Linux operating systems, network devices, and user support tools in a multi-user, multi-domain environment. Working knowledge of DoD IT compliance requirements, including DISA STIGs, RMF, and system accreditation processes. Proficiency with common enterprise tools (e.g., Active Directory, Microsoft 365, SCCM, GPOs, networking protocols, virtualization tools). Experience supporting classroom or lab-based training environments, including LMS support and student workstation management. Strong troubleshooting, communication, and documentation skills. Strong troubleshooting, communication, and documentation skills. Desirable Qualifications: CompTIA Security+ CE (DoD 8570 baseline), or higher-level IAT certification. Experience supporting DoD LMS platforms (e.g., Blackboard, Canvas, Moodle), virtual lab environments, and SCORM/xAPI content delivery. Familiarity with cyber ranges, network emulation tools, and training-specific IT ecosystems. Experience in supporting both classified and unclassified environments. Prior work in support of a government training schoolhouse or DoD education enterprise. The estimated annual salary for this position is $90,000 - $150,000; however, Sigmatech considers several factors when extending an offer, including but not limited to, experience, education/training, key skills, location and often contractual requirements. Sigmatech is an EEO employer, including veterans and individuals with disabilities. **Position contingent upon contract award. Expected award announcement July 2025**

The Client is seeking a motivated and detail-oriented Microsoft Office 365 Junior Systems Administrator to support the District’s Microsoft 365environment. The Junior Administrator will assist with the daily management and troubleshooting of Microsoft 365 services, with a focus on providing responsive and effective end-user support. Key Responsibilities: Provide support to end-users for Microsoft 365 services, such as Exchange Online, Teams, SharePoint, OneDrive and Intune. Address and troubleshoot client-side issues related to Microsoft 365, handling escalations from the client Helps and working to resolve tickets efficiently. Escalate complex or unresolved issues to senior administrators and other relevant IT staff as needed. Perform bulk activations, user setup, and license assignments within the Microsoft 365 admin Center to support user on boarding and maintenance. Collaborate with senior administrators and IT team members to implement best practices, improve support processes, and enhance user experience. Develop and deliver user training on Microsoft365 features and create documentation to help end-users maximize the Platform’s capabilities. Actively monitor and report on system performance and security, identifying potential issues proactively to ensure smooth operation. Qualifications: Well versed in Microsoft 365 administration. Experience with end-user support and troubleshooting for Microsoft 365 services. Experience with endpoint management Using various MDM services, (Workspace One, Intune) Familiarity with Exchange Online. Ability to follow structured migration and onboarding processes. Strong communication skills for providing effective user training and support. Skills: SkillsRequired / DesiredAmountof ExperienceWorking knowledge of Office 365, Active Directory, Azure Active Directory (Entra ID) Required3YearsExperience troubleshooting Microsoft Office suite and account creation in AD and Entra IDRequired3YearsExperience with Azure AD ConnectRequired3YearsExperience with managing Exchange and Active Directory permissions for user mailboxes, shared mailboxes, resource mailboxes and public folders Required3YearsExtensive experience with supporting MS Office suite 2010, 2013 and 2016 as well as Windows 7, 8, 10, 11Required3YearsTroubleshooting Outlook client connectivity issues Required3YearsTroubleshooting email delivery and email routing issues Required3YearsExpert-level customer service and client-facing expertise with Office 365Required3YearsExperience supporting and training end –users on Outlook 2010, 2013 and 2016 and configure it for new O365 service Required3YearsExpert knowledge in Outlook 2013, 2013, OneDrive, Teams, SharePoint Online and O365 on-line services Required3YearsCertifications: Microsoft 365 Certified: Administrator ExpertRequiredBachelor's Degree or Equivalent experience.Required Powered by JazzHR 1CUl6Eu3jS

Job Description The Junior Systems Administrator supports in the ongoing commitment to providing highly available, appropriately secure, easy-to-use solutions along with high quality customer service. This role is expected to be a hands-on contributor, with a focus on ensuring operational consistency, secure configuration, and building automations that improve internal processes. Responsibilities: Manage all aspects of M365 and Azure (Entra, Intune, Exchange, Office, SharePoint, Teams, PowerApps, etc) configuration and security management Strong understanding of cybersecurity concepts and applications General knowledge of networks, systems, and hardware Supports the Systems Administrator and the Cybersecurity team to enhance IT infrastructure operations and security Collaborate with IT Service Desk team members to resolve issues as necessary. This includes taking over escalated support tickets and interacting with users as necessary. Collaborate with Cybersecurity team members to resolve issues as necessary. This includes investigating alerts, aiding in determining root cause, exploring configuration changes to tools, and contributing to event/incident reports as necessary. Proactively identifies opportunities to leverage technology to improve corporate efficiency and security Manage competing priorities while ensuring that security, availability, ease of use, and customer service objectives are met Self-motivated, willing to learn, and ability to work independently and/or as part of the team to complete tasks in a timely manner Ability to communicate technical information to a non-technical audience Strong focus on cybersecurity in all actions Assists in creating automations and configuration improvements to strengthen the organizations' security posture. Participate in and lead security and system audits and remediations Supports the various compliance requirements broadly throughout the organization (i.e., ISO, CMMC, CMMI, etc.) and within the IT organization Basic Qualifications: Bachelor's degree in IT or Cybersecurity-related field or at least 5 years of relevant experience working in IT operations, systems administration, or cybersecurity 2 years of experience in Microsoft eco system (M365 Exchange, Sharepoint, Teams, PowerApps, etc) with some exposure to Azure AD, and to cloud workload management 2 years of experience with computer systems, security, integrations, systems administration, databases and data storage systems, and systems Preferred Qualifications: 3 years of experience in Microsoft ecosystem (M365 Exchange, Sharepoint, Teams, PowerApps, etc) and Azure (Azure AD, exposure to cloud workload management), Relevant experience supporting Information Security systems and contributing to investigations, root cause analysis, and report authoring Strong experience or knowledge in cybersecurity is looked upon favorably Knowledge and experience in many of the following: M365, Azure Active Directory, Azure workloads, Windows Server, VMWare, Dell Isilon, MDR solutions, EDR solution administration, MS SQL, Networking, Fortinet, Windows 10/11, MS Office, Apple products Possess strong ethics and the ability to maintain confidential information Proactive and keen attention to detail Excellent problem-solving, critical thinking, and time management skills Ability to build and maintain partnerships at various staff and management levels and across various functions Effective communication skills, including speaking, writing and active listening Converged Security Solutions (CSS) is an equal opportunity employer and welcomes all job seekers. It is the policy of CSS not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law. Actual salary will depend on factors such as skills, qualifications, experience, market and work location. CSS offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. Job Posted by ApplicantPro

Job DescriptionSalary: IT Server Technician We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedures. This position requires the ability to work flexible hours (30-40 hours per week) with occasional evenings and weekends. You will be trained on all necessary duties before your first assignment. Job Location: Sterling, VA Responsibilities: 1. Provide on-site tech support to our IDC customers. 2. Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs. 3. Assume responsibility for on-time and efficient service. 4. Follow documented procedures for completing tasks. 5. Document and maintain complete inventory of all servers and parts. 6. Interact with outside server vendors as needed. 7. Perform other duties and special projects as needed. Requirements: 1. 1+ year work experience in server maintenance, migrations/upgrades. 2. Solid knowledge of Linux OS & MS Office Suites. 3. Excellent time management and communication skills. 4. Well developed organizational skills. 5. Ability to work on multiple priorities and/or tasks simultaneously. 6. Proven ability to work with little or no supervision. 7. Bachelor's degree in computer science or a related field preferred. 8. Speaking Chinese Mandarin is a plus.

Job DescriptionDescription: Morgan 6, LLC is an established, award-winning, service-disabled veteran-owned business providing information technology and professional management services to the federal government. Our corporate growth has coincided with our investment in our employees as well as in outreach to our civilian and military community. As a testament to our commitment to excellence, Morgan 6, LLC, also known as "M6," is an 8(a) Certified, HUBZone, Special Disabled Veteran Owned Small Business (SDVOSB) located in Charleston, SC. Job Summary: The IT Specialist at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support. This position involves managing the receipt, dispersal, storage, disposal, repair, and configuration of IT equipment, both hardware and software. Responsibilities: Provide Tier 1 support by addressing requests for service and providing telephone assistance to resolve reported problems. Track and manage service requests in the ticket management system, ensuring timely completion of service. Offer Tier 2 support, including on-site visits to resolve more complex issues that cannot be resolved over the phone. Utilize remote assistance to connect to client workstations, facilitating efficient service delivery. Interface directly with clients daily, ensuring performance objectives and deliverables are met. Participate in discussion forums and track the Web Help Desk (WHD) software and summary reports. Skills: Ability to handle pressure and deadlines in a calm and composed manner. Proficient in English with strong client-facing and effective communication skills. Excellent troubleshooting abilities and capacity to multitask effectively. Positive customer service orientation and a dedication to problem resolution. Why Should You Apply? Engaging Work Professional Development Opportunities Competitive pay and benefits including medical, dental, vision, 401k and Paid Time Off Team environment and culture Your skills and talent make a difference! Your commitment can help grow a Service-Disabled Veteran-Owned Small Business (SDVOSB) Requirements: Certifications: CompTIA Security+ Required Microsoft Windows 10 (MD 102) Course. This course is required to be completed within the first 30 days of employment. Work Experience: 2-3 years of experience in Technical Support, IT device repair, IT Security/Vulnerability remediation, and writing knowledge-based articles. Physical Requirements: Ability to carry, push, lift or lower computer equipment weighing up to 50 pounds. Education: Technical School Certificate or equivalent years of experience; Bachelor's Degree is a plus. Work Verification: U.S. Citizenship is required; ability to pass a DoD Background Security Investigation. Compensation: Compensation at M6 varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, M6 provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below. Salary Range: $40,000 - $45,000, if annualized Benefits: Our comprehensive benefits package includes health insurance (medical, dental, vision), voluntary short and long-term disability, voluntary additional life, Sect. 125 dependent care, 401(k) retirement plan with company match, paid time off (PTO), and professional development opportunities. Equal Opportunity Employer: Morgan 6 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. As a HUBZone certified company, we encourage applicants who live in a HUBZone, as designated by the Small Business Administration (SBA). For more information visit the SBA HUBZone map

Short Description: We are seeking a highly skilled and motivated Microsoft Office 365 Junior Systems Administrator to support the Districts Microsoft Office 365 environment and provide end-user support for Microsoft Office 365 services. Complete Description: Client is seeking a motivated and detail-oriented Microsoft Office 365 Junior Systems Administrator to support the Districts Microsoft 365environment. The Junior Administrator will assist with the daily management and troubleshooting of Microsoft 365 services, with a focus on providing responsive and effective end-user support. Key Responsibilities: Provide support to end-users for Microsoft 365 services, such as Exchange Online, Teams, SharePoint, OneDrive and Intune. Address and troubleshoot client-side issues related to Microsoft 365, handling escalations from client Helps and working to resolve tickets efficiently. Escalate complex or unresolved issues to senior administrators and other relevant IT staff as needed. Perform bulk activations, user setup, andlicense assignments within the Microsoft 365 admin center to support user onboarding and maintenance. Collaborate with senior administrators and IT team members to implement best practices, improve support processes, and enhance user experience. Develop and deliver user training on Microsoft365 features, and create documentation to help end-users maximize the platforms capabilities. Actively monitor and report on system performance and security, identifying potential issues proactively to ensure smooth operation. Qualifications: Well versed in Microsoft 365 administration. Experience with end-user support and troubleshooting for Microsoft 365 services. Experience with endpoint management using various MDM services, (Workspace One, Intune) Familiarity with Exchange Online. Ability to follow structured migration and onboarding processes. Strong communication skills for providing effective user training and support. Minimum Education/Certification Requirements: Bachelor's Degree or Equivalent Experience. Skills Matrix: Working knowledge of Office 365, Active Directory, Azure Active Directory (Entra ID). Required 3 Years Experience troubleshooting Microsoft Office suite and account creation in AD and Entra ID. Required 3 Years Experience with Azure AD Connect. Required 3 Years Experience with managing Exchange and Active Directory permissions for user mailboxes, shared mailboxes, resource mailboxes and public folders. Required 3 Years Extensive experience with supporting MS Office suite 2010, 2013 and 2016 as well as Windows 7, 8, 10, 11. Required 3 Years Troubleshooting Outlook client connectivity issues. Required 3 Years Troubleshooting email delivery and email routing issues. Required 3 Years Expert-level customer service and client-facing expertise with Office 365. Required 3 Years Experience supporting and training end users on Outlook 2010, 2013 and 2016 and configure it for new O365 service. Required 3 Years Expert knowledge in Outlook 2013, 2013, OneDrive, Teams, SharePoint Online and O365 on-line services. Required 3 Years Certifications: Microsoft 365 Certified: Administrator Expert. Required Bachelor's Degree or Equivalent experience. Required

Our client is seeking a skilled Network Administrator to support the Network Operations End-of-Life Cisco switch replacement project across 200+ branches globally. This role involves providing Cisco switch configuration, troubleshooting, and coordinating multiple site migrations daily. The position requires expertise in managing internal and external resources, change tickets, project documentation, vendors, remote hands, and branch support personnel during migrations. Experience managing and coordinating sites in multiple time zones while ensuring on-time delivery of project goals is essential. The working shift will be Monday – Friday 1600-0000 EST (Eastern Time) in Vienna, Virginia. Occasional overtime may be required for Saturday project migrations or if migrations extend past midnight. Upon hiring, there is a mandatory 2-week onboard training requirement, conducted Monday through Friday from 1000 - 1830 EST. Responsibilities: Perform Cisco switch configurations, upgrades, patches, and troubleshooting Utilize multiple monitoring applications to ensure optimal system performance Respond to alerts and alarms, identifying and correcting problems before or after network migrations Create and manage tickets in service management applications and monitor ticket queues Create, manage, and coordinate end-to-end change tickets for all migrations Troubleshoot and escalate incidents and problems Interface with other ETS areas and/or vendors to resolve enterprise system outages or periods of reduced performance Contact global vendors or contractors (telephone carriers, equipment/service providers) for combined troubleshooting efforts Collaborate with team members to update and document technical procedures Maintain, configure, and perform preventative maintenance on various network equipment Maintain and configure network circuits at remote sites including turnup, turndown, and troubleshooting Perform other related duties as assigned based on organizational needs Qualifications – Knowledge, Skills, and Abilities: Knowledge and experience with Cisco networking including routers and switches, creating and managing VLANs Knowledge of LAN/WAN topologies, protocols, and standards including EIGRP, Metro Ethernet, TCP/IP, SDLC, RS232, BGP Ability to troubleshoot network connectivity issues directly and via remote support personnel Previous work experience performing similar migrations of networking equipment across geographically dispersed sites Highly organized and detail-oriented with ability to manage multiple project tasks and migrations per shift/day In-depth experience and technical training in WAN/LAN communications including demonstrated experience installing, configuring, troubleshooting and maintaining Cisco routers and switches Experience with installation and deinstallation of branch office networking circuits, setting up VLAN, WAP, and managing internal and external ticket queues with vendors Experience in administrative or technical positions demonstrating ability to interpret and follow policies, procedures, and instructions Demonstrated dependability, productivity, and accuracy Strong analytical and problem-solving skills Effective verbal and written communication skills Knowledge of Service Management Tools and ability to open, resolve, and document incident tickets Ability to work independently and as part of a team Ability to work under pressure with urgent problems, deadlines, and changing priorities Desired Qualifications: Bachelor's degree in Information Technology or equivalent combination of training, education, and experience CCNA or CCNP certifications Experience in presenting technical solutions and/or recommendations Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems Advanced skills in diagnosing and troubleshooting issues Advanced research, analytical, and problem-solving skills CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.

Job Description At Areté, we are on the forefront of utilizing innovative solutions, with great minds from all backgrounds, to help solve the nation’s most complex security challenges. We strive for an inclusive, collaborative team environment that approaches differences as opportunities for innovation and excellence. As an employee-owned company, we foster an atmosphere that propels diverse career opportunities and professional growth. Discover your future with us. Areté is seeking an experienced IT Systems Administrator to work in our new Falls Church, VA facility. The candidate will report directly to the regional IT Manager and provide support for the day-to-day administrative operations of the IT department. Selected candidates will have and maintain a Top Secret security clearance with SCI access, including a CI Polygraph. The selected candidates will collaborate with other Cyber Security and IT staff members, travel occasionally, and provide some after-hours support. Candidates will also support a variety of information systems at varying levels of complexity on the classified and corporate networks. This is an exempt non-supervisory full-time position. Primary responsibilities: Integrating, upgrading, and managing domain services and infrastructure systems in a Microsoft Windows Server environment. Configuring and administering various line of business applications, IT/Cyber Tools, and other software solutions. Recommending improvements to the company’s IT services. Contributing to computer and network security using a variety of security-based products. Managing data backup and restoration systems for the local facility. Some administration and maintenance of client computers and solutions in various LAN environments. Providing end user support for local office Maintaining software licensing records and providing support to IT budget planning sessions. Mentoring other IT staff and leading technical projects. Other duties, as assigned. We have an impressive range of benefits, programs, and perks that we offer: Generous PTO and Leave Times Bereavement Paid Time Off (PTO) Paid Parental Leave Financial Benefits 401K Retirement Plan Contribution Employee Stock Ownership Plan Continuing Education Funds Health, Medical, and Wellness Benefits Medical Insurance Dental & Vision Insurance Life Insurance and Long-Term Disability (LTD) Vision Reimbursement Qualities We Look For Creativity Integrity Passion Responsiveness Collaboration Experiences and Background We Look For: Bachelor’s Degree in an Information Technology related discipline and/or current, applicable industry-standard certifications (MCSA, CCNA, Security+, RHCSA). Minimum of 3 years working as a Windows System Administrator, Linux Systems Administrator, Network Administrator or similar role. Must have or be able to obtain a Security+CE or equivalent certification for DoD 8140/8570 IAT Level II or higher within 90 days of employment. Proficiency with domain services utilizing Windows Server including Active Directory, DNS, Group Policy, DFS, and DHCP. Advanced IT troubleshooting skills and experience. Strong interpersonal skills, ability to work autonomously and on a team. Strong written communication skills and the ability to produce technical documentation. Must be able to lift 25 pounds. Nice to have: Active Top Secret security clearance. System administration of Red Hat Enterprise Linux 8 or later. Experience in one or more of the following: Microsoft 365, Azure or AWS Administration, SharePoint, Veeam Backup & Replication, or SCCM Configuration Manager Familiarity with classified information system Cyber Security tools and technologies (Nessus/ACAS, SCAP Compliance Checker, DISA STIGs). Experience collaborating with Cyber Security professionals. The salary range for this role is $95,000 to $125,000; however, Arete considers several factors when extending an offer of employment, including but not limited to: the position and associated responsibilities, a candidate’s work experience, education/training, and key skills. Other Considerations Areté is committed to the principles of equal employment opportunity and nondiscrimination, and we believe every person has the right to be treated with fairness, dignity, and equal consideration. Areté is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, marital status, national origin, age, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law. U.S. citizenship is required to meet position eligibility. Successful passage of a criminal background screen is required to meet position eligibility. Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Areté will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. Successful passage of a Department of Transportation (DOT) drug test is required to meet position eligibility. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our website because of your disability. To request an accommodation, please contact Areté Human Resources at ************ for assistance.

Job DescriptionResolution Think LLC joint venture, is seeking a talented and experienced Information Technology (IT) Project Administrator to provide Information Technology Service Management support for Federal Occupational Health, Information Technology, (FOH IT). The services provided will support FOH IT in performing its FOH enterprise-wide IT responsibilities covering FOH and its customers, will perform strategic and technical ITSM tasks and activities essential for FOH to optimize operational performance, and will provide administrative, technical and engineering staff to develop, implement, and maintain elements of the assigned infrastructure. Job Details Job Title: Information Technology (IT) Project Administrator Position Type: Full-Time Education Level: Associate’s Degree Job Shift: Day Travel: 10% Job Category: Information Technology / Project Management *This position is contingent upon award of contract* All qualified candidates are encouraged to apply, including: Minorities, Women, Individuals with Disabilities, and Protected Veterans. Essential Functions and Job Responsibilities: Coordinates all IT projects and ensures company resources are utilized appropriately. Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems. Identifies and analyzes systems requirements and defines project scope, requirements, and deliverables. Coordinates project activities and ensures all project phases are documented appropriately. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A degree of creativity and latitude is required. Typically reports to a manager Requirements: Degree: Associate's degree and at least 2 years of experience in the field or in a related area. Education: Graduate from a college or university accredited Experience: At least 2 years of experience in the field or in a related area. Certification: Project Management Professional (PMP), Salesforce Certified Administrator, Professional Scrum Master (PSM), Cisco Certified Network Associate (CCNA), Microsoft Certified Systems Engineer (MCSE), CompTIA A+ Citizenship: U.S. Citizenship. Credentialing: Ability to pass background check and drug screen. Current physical and immunizations. Physical: Possess and maintain the ability to lift and manipulate loads or weights up to 20 kilograms/45lbs. Job Site Requirements: You must be on the premises to perform the job. The environment is fast-paced and multifaceted, with conditions and duties that can change quickly throughout a shift. . Industry Information Technology / Project Management Company: Resolution Think, LLC We are an Equal Opportunity/Affirmative Action/Disability/Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status. As an Equal Employment Opportunity/Affirmative Action employer, Resolution Think is committed to providing equal employment opportunity to all job seekers. Powered by JazzHR 5HFQGNbGrR

1 Accord Consulting, LLC is a growing information and technology business founded on the basic principle of delivering customer mission success, while providing flexibility to maintain a work life balance. We hire the best, most driven, and talented people to help us support all our customers. With certified experts consulting our clients, we can address the customer’s mission. Jr. Systems Administrator As a Junior Systems Engineer, you will serve as a critical member of an agile software development team where you will be responsible for various aspects of the systems engineering life cycle Primarily, you will act as a liaison between stakeholders and development team where you will analyze customer needs, concept of operations documents, and high-level system architectures to develop system requirements specifications You will also assist customers in validating those requirements, advising them of alternative approaches, and conducts feasibility studies when necessary You may also be required to lead design and development activities and serve as the Scrum Master for the team Additionally, you will be responsible for guiding system development and implementation planning through the preparation of engineering and system integration and test plans Please be aware that due to our client's involvement in a wide array of projects, this job description serves as a foundational outline meant to align with their broad requirements Detailed information about individual projects will be disclosed during the subsequent stages of the interview process Design and implement hardware and software solutions including documentation, testing & modification, schematics, mechanical drawings, cable assemblies, and parts lists Test and evaluate hardware and software designs to ensure proper operation Support a Linux-based environment Developing documentation to support a program’s technical issues and training situations Understanding of modeling and measurement Qualifications 0-5 years of experience with a Bachelors degree in a technical field of study is required An additional 5+ years of equivalent practical experience may be substituted for a degree TS with full scope poly Required At least two (2) years in the development, engineering, interfacing, integration, and testing of complex hardware/software systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing systems architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis Only having some exposure and knowledge of the following various technologies is acceptable! Experience in requirements analysis/generation and developing systems architectures Experience as a system engineer in programs that encompass systems architecture, requirements analysis, design, production, integration, test and transition into operations Experience with independent verification and validation of system requirements Computer/system architectures design and development for Linux Experience with Agile Development methodologies such as Scrum Experience with Radio Frequency (RF) signal detection, identification, measurement, collection, distribution and amplification Experience with real-time processing, computing, control and digital signal processing Direct experience with electrical power measurement and specification (AC and DC) Direct system engineering experience with system timing analysis, system throughput and bandwidth estimation, and computer software applications and techniques Direct experience creating Test Procedures, coordinating engineering activities, and testing/installing hardware Direct experience specifying, evaluating, installing and maintaining equipment Experience writing systems documentation (system CONOPs and other technical documents) Developing system performance, availability, scalability, manageability, and security requirements for mid-to-large scale programs Applying agile and/or spiral development models A Bachelor's degree in Computer Science or a related technical field is required An additional 5+ years of relevant experience may be substituted in lieu of a degree 1 Accord Consulting is an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.

Job Description JRAD is seeking candidates for a Junior IT Specialist position responsible for providing technical support for end-users, assists with system maintenance, and supports IT operations. This entry-level position is ideal for individuals starting their career in information technology who are eager to learn and grow within a fast-paced, team-oriented environment. The position is a remote/telework position with frequent on-site meetings at the TSA HQs (Springfield, VA). Roles/Responsibilities: Support the planning, deployment, and maintenance of an existing IT enterprise system to include Software resources. Serve as the starting point for resolving advanced technical issues across systems, networks, and applications. Manage cybersecurity compliance activities in accordance with standards such as NIST, FISMA, FedRAMP, or ISO 27001. Evaluate and recommend new technology solutions to improve system efficiency and reliability. Support configuration and change management processes, ensuring proper documentation and system integrity. Support end-user services, including troubleshooting and improving support operations. Collaborate with other departments, contractors, and vendors to align IT services with organizational goals. Monitor and analyze system performance; implement proactive measures to ensure high availability and reliability. Support troubleshooting and root cause analysis for system outages and incidents. Collaborate with network engineers, cybersecurity teams, and application developers to integrate and support mission-critical services Required Skills and Education: Candidate must possess the following: Associate’s degree or coursework in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 0–2 years of IT support or help desk experience. Current experience with TSA's Security Technology Integration Program (STIP) is required for this contract. Basic knowledge of Windows and/or mac OS operating systems, Microsoft Office, and common enterprise applications. Familiarity with hardware components and troubleshooting techniques. Strong verbal and written communication skills. Ability to follow instructions, work well in a team, and show initiative in problem-solving. Preferred Qualifications: CompTIA A+, Network+, or other entry-level IT certification. Experience with help desk software or ticketing systems (e.g., ServiceNow, Jira, Zendesk). Exposure to Active Directory, Office 365, or cloud environments (AWS, Azure). Interest in pursuing further IT certifications and career advancement. Security Clearance: Candidate must: Be able to pass DHS suitability screening or DHS financial responsibility standards. Have or be eligible to receive a DHS Secret security clearance. Existing Secret Clearance is a plus. When you work for JRAD you will never be just a number. We put people before profits! JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees: Health Insurance Dental Insurance Vision Insurance Life & Accidental Death and Dismemberment Insurance Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care Disability Insurance 401K Plan Tuition Reimbursement JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions. PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.

Job Description IT Administrator Enabled Intelligence Enabled Intelligence, Inc. provides extremely accurate, precise and secure data labeling and AI solutions to help our government and commercial customers effectively deploy reliable and unbiased artificial intelligence technologies. We leverage the unique talents of veterans, people with different abilities, and subject matter experts to unlock the value of data to improve the delivery of public services and mission critical national security programs. Every Enabled solution starts with a team of highly-trained, US based data analysts that have both subject-matter expertise as well as a deep understanding of the best techniques and tools for AI data annotation, model development, and testing and evaluation. At EI we respect and celebrate individuals from all walks of life. Our different backgrounds, cultures, experiences, and way of thinking make us stronger together and result in the most accurate and reliable AI solutions for our clients. We are extremely committed to a culture and environment where excellence can be achieved! If the idea of working in a collaborative, energetic and people focused environment where we are working together to build something meaningful excites you, Enabled Intelligence might just be the team you are looking for! IT Administrator The IT Administrator will provide on-site support to manage Enabled's IT infrastructure including desktops, physical servers, Kubernetes environments, and cloud-based platforms on both the unclassified and classified networks. This role includes close coordination with external Managed Service Providers, and requires adherence to IT security policies. Responsibilities Manage Windows and Linux physical and virtual servers Provision user accounts in accordance with security procedures Maintain existing Kubernetes environments and ensure health of deployed applications Provision and configure user workstations in support of onboarding new employees Provide onsite deskside support for user issues Develop and maintain baseline configurations for unclassified desktops Coordinate with Managed Service Providers for system implementation of managed network components Ensure desktop and server compliance with patch management policies Develop scripts and automations to minimize manual input of common tasks Troubleshoot networking connectivity issues on all corporate networks Support quarterly asset audits Required Qualifications and Skills At least 3 years of experience managing Microsoft Windows Server operating systems At least 3 years of experience managing Linux-based operating systems Hands-on experience managing resources in Microsoft 365 environment Experience deploying Kubernetes-based applications into Production Active Top Secret Clearance (with eligibility to garner TS-SCI) Ability to take initiative, ownership and problem solve in a dynamic environment CompTIA Security+ Excellent problem solving and communication skills Desired Qualifications and Skills Hands-on experience with Rocky Linux Technical proficiency with managed Windows desktops Hands-on experience provisioning and managing workstations with Microsoft Intune and Autopilot Hands-on experience managing firewall, switch, and router network devices Hands-on experience supporting AWS environment Active TS/SCI Clearance Physical Requirements Prolonged periods of sitting at a desk and working on a computer Ability to lift 25lbs and set up workstations including monitors, desktop computers and hardware Clearance Applicants selected will be subject to security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance required Work Location Enabled Intelligence office in Falls Church, VA with some travel to client offices in National Capital Region and St. Louis, MO. Enabled Intelligence is an Equal Opportunity Employer Job Posted by ApplicantPro

ATPCO is the foundation of flight shopping, providing pricing and retailing data, tools, and services to 500+ airlines, global distribution systems, sales channels, and technology companies. ATPCO links the entire airline community together, collaborating to develop industry standards for airline distribution and end-to-end technology solutions. From shopping to settlement, ATPCO solutions work seamlessly across existing, new, and evolving technologies and methods. Airline-owned and reliably supporting air travel for more than 55 years, ATPCO is everywhere people buy flights. We consider qualified applicants for employment without regard to race, gender, age, color, religion, national origin, citizenship status, marital status, disability, sexual orientation, protected military/veteran status, gender identity or expression, genetic information, marital status, medical condition, or any other legally protected factor. Job Description As an Information Technology Intern, you will play a crucial role in supporting the Workplace Services team. Your responsibilities will include hardware repair, software issue resolution, and cloud platform monitoring such as Windows Defender, 0365, and Microsoft Outlook. You will also work with A/V equipment such as Microsoft Teams and Zoom. Your role will involve working with end users to diagnose problems and ensure resolution, as well as gathering data and monitoring platforms to identify proactive solutions. ATPCO is the world's primary source for airfare content; we hold more than 200 million fares in 160 countries. Every day, the industry relies on ATPCO's technology and data solutions portfolio to help millions of travelers get where they need to go. The Ideal Candidate: Currently working toward a CS, IT, or similar degree Experience with Windows, Networks, Firewalls Experience working with hosted applications Experience creating and updating documentation This is an On-site support that is flexible and fits your school schedule. Additional Information At ATPCO, we are deeply committed to diversity, equity, and inclusion. Our supportive policies promote work-life balance through flexible work arrangements, and we cultivate a workplace where every employee feels valued, respected, and a true sense of belonging. All your information will be kept confidential according to EEO guidelines.

Job Description Rappahannock Goodwill Industries (RGI) is seeking a proactive and technically skilled Mission Services IT Network Intern to support the IT and networking needs across Mission Services and retail locations. This hands-on internship offers valuable field experience in network diagnostics, infrastructure assessment, and hardware support, contributing directly to RGI’s mission of workforce development and community service. Key Responsibilities · Assess and document WiFi performance across 15+ Goodwill and community work locations. · Conduct on-site WiFi testing using standardized documentation and procedures. · Evaluate existing bandwidth services (Verizon, Comcast, etc.) at retail locations and recommend improvements. · Support installation and maintenance of IT hardware at the Fredericksburg Career Center. · Assess the on-site data center, recommend server cleanup and assist with the decommissioning of outdated equipment. · Travel regularly to satellite retail and service sites to troubleshoot connectivity and support network improvements. Competencies Ø Adaptability: Responsive to feedback; able to adjust to shifting priorities and environments. Ø Business Ethics: Maintains integrity, trust, and ethical conduct at all times. Ø Change Management Communicates and supports organizational changes effectively. Ø Initiative: Takes ownership of tasks, asks for help when needed, and volunteers proactively. Ø Planning & Organization: Prioritizes tasks efficiently and keeps documentation organized. Qualifications Minimum: · Strong organizational and documentation skills. · Basic knowledge of networking concepts, WiFi diagnostics, and IT troubleshooting. · Effective verbal and written communication skills. · Proficiency in Microsoft Office Suite. · Ability to pass background and compliance checks. · Valid driver’s license and reliable transportation for travel between sites. Preferred: · Current or completed Associate’s degree in Information Technology, Networking, or Cybersecurity. · Experience or coursework in network configuration, infrastructure support, or hardware deployment. Physical & Work Requirements · Mobility: Able to remain stationary for long periods; capable of bending, reaching, and operating office tools. · Lifting: Must occasionally lift items up to 50 pounds. · Travel: Frequent local travel is required between RGI and partner sites. · Work Environment: Office-based with visits to retail, educational, and community sites; hybrid flexibility may be available. · Schedule: May require occasional evening or weekend work depending on project or location needs. Why Join Us? This internship is an excellent opportunity for students or recent graduates to gain real-world experience supporting community-focused IT systems. You will have the chance to contribute meaningfully to the mission of Rappahannock Goodwill while developing practical skills in a dynamic work environment.