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Information technology specialist jobs in Ocala, FL - 144 jobs

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  • Systems Analyst - OneStream Enhancement and Support

    Watsco, Inc. 4.4company rating

    Information technology specialist job in Groveland, FL

    Watsco, Inc., the largest distributor of air conditioning, heating, and refrigeration products, is seeking a highly skilled Financial Systems Analyst to join our team. This position will focus primarily on supporting and enhancing our OneStream financial management system, driving improvements in financial reporting, planning, and analysis. The ideal candidate will have strong experience working with OneStream, a deep understanding of financial systems, and the ability to collaborate with both technical and business teams to optimize financial processes. Key Responsibilities: * OneStream Support: Administer, configure, and maintain the OneStream platform, ensuring it is fully functional and integrated with other business systems. * System Enhancements: Identify opportunities for improvement within the OneStream platform and develop enhancements to support budgeting, forecasting, reporting, and financial close processes. * Collaboration: Work closely with finance, IT, and other departments to ensure the accurate flow of financial data and optimize system functionality across teams. * Financial Reporting: Support the development, automation, and enhancement of financial reporting and analysis using OneStream. Create financial reports, dashboards, and analytics to assist leadership in strategic decision-making. * Testing and Troubleshooting: Perform system testing, troubleshoot technical issues, and ensure data accuracy within OneStream. Work to resolve system-related issues in a timely manner. * Training and Documentation: Develop user guides, training materials, and conduct training sessions for finance and other relevant teams on how to effectively use OneStream. * Process Improvement: Analyze and streamline financial processes, identify inefficiencies, and provide recommendations for improving the financial systems and workflows within the OneStream platform. * System Integrations: Assist with integrations between OneStream and other enterprise systems (e.g., ERP, SAP, etc.), ensuring data integrity and seamless functionality. * User Support: Provide ongoing technical support and troubleshoot user inquiries related to OneStream functionality. Qualifications: * Bachelor's degree in Finance, Accounting, Information Systems, or a related field. * MUST HAVE A MINIMUM of 1+ years of hands-on experience working with OneStream. * Strong understanding of financial systems, financial reporting, and budgeting processes. * Experience in financial planning and analysis, and reporting automation. * Ability to troubleshoot and resolve technical issues within OneStream. * Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. * Ability to manage multiple projects
    $66k-82k yearly est. 60d+ ago
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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology specialist job in Ocala, FL

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-45k yearly est. 15h ago
  • Associate PC Support Technician

    Worldwide Techservices Open 4.4company rating

    Information technology specialist job in Ocala, FL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The PC Support Technician is an intermediate position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side Support. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relative to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all time, mileage, and other requirements in an accurate and timely manner Understand all Safety policies and guidelines and works within the guidelines of policies on a daily basis Other duties may be assigned to meet business needs Education and Experience: Typically requires technical school certification or equivalent and 1-3 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Must meet all background requirements on an annual basis or as business needs require Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to work overtime as required Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must be able to pass annual criminal and motor vehicle background Ability to pass agility test at hire or at time of internal transfer and every 3 years thereafter Must own a basic repair tool kit
    $36k-63k yearly est. 60d+ ago
  • IT Support Associate II, Ops Tech Solutions (OTS)

    Amazon 4.7company rating

    Information technology specialist job in Ocala, FL

    About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Key job responsibilities - Allocation, maintenance and troubleshooting of IT equipment used in Amazon Operations facilities - Handles support requests and procedures across the network - Assist in training new hires - Continuous learning of new technologies - Ability to support customers from multiple buildings in the area, as well as remote customers - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - High school or equivalent - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ********************************************** USA, FL, Ocala - 23.00 - 37.00 USD hourly
    $31k-48k yearly est. 40d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology specialist job in Ocala, FL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-45k yearly est. 12d ago
  • It & Network Specialist

    Sanctuary Florida 3.8company rating

    Information technology specialist job in Apopka, FL

    Job Type: Full-time About the Role: We're seeking a hands-on, mid-level IT Specialist / Network Specialist to support our multi-site operations. You'll handle work orders from intake to closeout, perform network and low-voltage work, deploy and support devices, and keep meticulous records of materials, labor, and costs. The ideal candidate is safety-minded, results-driven, communicative, organized, and comfortable on ladders, lifts, and in ceiling spaces. Responsibilities: Work Orders & Ticketing Triage, schedule, and complete IT work orders; document actions, time, materials, and costs. Maintain clear resolution notes and attach photos/configs/logs as needed. Cabling & Low Voltage Run and terminate Cat6 RJ45, Cat5 RJ11, and Security Wire, label, test, and certify drops; maintain neat cable management. Work safely on ladders/lifts and in tight/overhead spaces (ceilings, network closets). Networking Configure and support switches/routers (VLANs, DHCP/DNS, NAT, port-forwarding, QoS). Install and maintain Ubiquiti/UniFi gear (UDM/USW/APs/PoE devices) and other PoE equipment. Devices & Peripheral Fleet Deploy, inventory, and support Windows/mac OS workstations and handhelds. Set-up and support label printers, receipt printers, office printers, and related drivers/spoolers. Access & Security Diagnose, troubleshoot, and repair electric door strikes and door access hardware (low-voltage). Basic CCTV/NVR support is a plus. Documentation & Inventory Keep asset tags, IP plans, and diagrams current; track materials used and their cost. Coordinate vendors when needed; follow change and approval procedures. What We're Looking For (Required): 2-4 years of professional IT support and/or networking experience. Proven ability to run/terminate Cat6 RJ45 and follow wiring standards. Comfort working on tall ladders/lifts and in tight spaces/ceilings. Experience with network switching/routing and PoE devices; Ubiquiti/UniFi familiarity. Experience deploying and managing device fleets (imaging, updates, asset tracking). Strong help desk/ticketing background with clear written documentation. Experience supporting label/receipt/office printers. Knowledge of low-voltage systems and door access hardware (electric strikes). Excellent troubleshooting, communication, and customer service skills. Willingness to travel (up to ~1 week at a time based on operational needs). Comfortable working outdoors and in the heat or cold. Valid driver's license; ability to bring a basic tool kit is a plus. Preferred Knowledge: CompTIA A+ / Network+; Ubiquiti (UEWA/UBWA) or similar certifications. PowerShell or basic scripting; CLI comfort on network gear. Microsoft 365 or Google Workspace admin experience. CCTV/NVR familiarity; basic security best practices. Physical Requirements: Lift and carry up to 50 lbs or more; stand/walk for extended periods. Work in hot/cold environments, dark spaces, and with PPE when required. Frequent ladder/lift use; overhead work; occasional confined-space tasks. Schedule: Primarily Monday-Friday; weekends/on-call as needed for maintenance windows or urgent issues. Travel to other sites as required (occasionally up to ~1 week). Benefits: Health, Dental, Vision Paid Time Off Employee Discount Flexible Schedule Schedule: Monday-Friday; weekends/on-call as needed; travel up to 1 week when required Compensation: Competitive; commensurate with experience How to Apply: Apply on Indeed with your resume. Feel free to include a brief note highlighting relevant projects (e.g., Cat6 installations, UniFi deployments, printer fleet rollouts, door access repairs). Sanctuary Medicinals is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $55k-82k yearly est. 60d+ ago
  • On-Call IT Field Technician & TV Configuration -Orlando, FL- Hiring Now

    Geeks On Site 3.1company rating

    Information technology specialist job in Clermont, FL

    Job DescriptionOn-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support ???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply ???? Intro Call - A recruiter will contact you for a quick chat ???? Onboarding - Complete paperwork and tax forms electronically ???? Background Check - Mandatory before activation ???? Set Your Availability - You enter your availability in our tech portal ???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly 18d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology specialist job in Ocala, FL

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $49k-67k yearly est. 20d ago
  • Traffic Signal Installer/ITS Technician Foreman

    Chinchor Electric

    Information technology specialist job in Ocala, FL

    Chinchor Electric, Inc. is family owned and operated and has been in business for over 30 years. We are celebrating being one of the Nation's Top Workplaces after receiving the honor of being granted the Orlando Sentinel's 2024 Top Workplaces award! We are a Commercial and Industrial Electrical contractor, performing Heavy Industrial Electrical, Highway Lighting, Traffic Signalization projects, and much more. We work with both corporate clients and government entities and maintain yearly contracts with Orange, Seminole, Osceola, and Volusia counties, as well as the Florida Department of Transportation. We are proud to share that we are soon opening a second location in St. Augustine, Florida to serve Jacksonville and the surrounding areas. We have opportunities for advancement in both career and education. Chinchor Electric, Inc. is seeking highly motivated and hardworking experienced Traffic Signal and ITS Technician Foremen. We are currently hiring in the Central Florida area, St. Augustine, Jacksonville, and Pinellas County. Join our team, apply today! Educational Opportunities and Benefits: Medical (100% Employer-Paid Plan Options) Dental Vision Life Insurance 401K + Match Christmas Bonus Paid Time Off Employee Referral Program Advancement Opportunities Paid apprenticeship and training opportunities through the 4-year Florida Electrical Apprenticeship & Training (FEAT) and Northeast Florida Builders Association (NEFBA) apprenticeship programs. Paid certifications including: CDL-A Crane Certification (rigging, signaling, operating) IMSA Maintenance of Traffic Traffic Signal Technician Levels I, II, and III Job Type: Full Time, Hourly, Non-Exempt Pay: $28+ Hourly, Based on Experience Travel & night work may be required. MUST be able to work out of town and nights, on occasion. Traffic Signal Installer/ITS Technician Foreman Responsibilities: Oversee the daily operations of crews of traffic signal installer/ITS technician apprentices and traffic signal installers/ITS technicians. Work closely with the project superintendent and project manager to ensure the efficient and successful completion of projects from start to finish. Responsible for the installation and maintenance of electronic traffic control devices. Assemble, install, service, test, repair, and adjust electrical and mechanical components of traffic signals and related equipment including traffic signal poles, overhead traffic signals, overhead signs, pedestrian features, and other related signal components. Inspect electrical systems, equipment, and components to ensure code compliance. Other duties as assigned. Required Skills, Qualifications, and Experience: Strong problem-solving and critical thinking skills. Ability to thoroughly follow instructions. Ability to understand and anticipate the needs of team members. Excellent written and verbal communication skills. Ability to work well in a team environment. Knowledge of National Electrical Code (NEC) Proficient in Blueprint reading. Class A CDL *Preferred* Roadway Signing experience *Preferred* 3+ years of signalization and/or ITS experience *Required* 4+ years of experience supervising FDOT projects *Required* Physical Demands Must be able to perform multiple tasks and can handle the physical demands of the job, including but not limited to, digging using a shovel, standing, walking, kneeling, bending, crouching, pulling, pushing, climbing, and lifting at least 50lbs. Equal Opportunity Employer Chinchor Electric, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex or gender, marital status, veteran or military status, sexual orientation, sexual stereotyping, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Drug Free Workplace To help ensure a safe, healthy, and productive work environment for our employees and others, to protect Chinchor Electric, Inc. property, and to ensure efficient operations, Chinchor Electric, Inc. has adopted a policy of maintaining a workplace free of drugs and alcohol. This policy applies to all employees and other individuals who perform work for Chinchor Electric, Inc.
    $28 hourly 46d ago
  • Analyst, IT Support

    Hydro In North America 3.8company rating

    Information technology specialist job in Gainesville, FL

    Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company. What we offer you Hydro employees can enjoy several benefits including: Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts Retirement Savings Education Assistance Bonus Plan Eligibility Parental Leave What you will be doing The Analyst, IT Support is responsible for maintaining the health and smooth operation of the computer systems infrastructure and locally supported business applications at Hydro's locations. This role ensures adherence to Hydro's Global IT Architecture Standards and Operational Processes. This position reports to the Senior Lead ITS Analyst. What will make you successful? Required Education/Experience: Bachelor's Degree in IT-related field, Computer Science, Engineering, or the equivalent of 10 years of work experience. Minimum of 7 years of experience in IT Technical Support. Minimum of 7 years of experience working with PC hardware, operating systems and software packages including Microsoft Office 365 applications. Minimum of 7 years working with LAN infrastructure. Minimum of 7 years of experience with printers used in manufacturing environments and Wi-Fi technologies. Preferred Skills/Qualifications: Experience in a manufacturing environment is preferred. Additional knowledge of IT infrastructure and business applications preferred. Excellent communication skills. Strong organizational and time-management skills. Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law. We strive to provide equal opportunities for all to contribute and succeed with us. If you need an accommodation in order to complete the application, please contact Hydro Recruiting via email at **********************************
    $50k-78k yearly est. 30d ago
  • INFORMATION TECHNOLOGY INTERNSHIP

    State of Florida 4.3company rating

    Information technology specialist job in Ocala, FL

    Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $23k-36k yearly est. 60d+ ago
  • Technical Support Specialist

    Sandvik 4.7company rating

    Information technology specialist job in Alachua, FL

    Sandvik Mining & Rock Solutions in Alachua, FL, is looking for a Technical Support Specialist - Rotary Drills. Sandvik Mining and Rock Solutions in Alachua, Florida, is looking for a customer-focused Technical Support Specialist who enjoys providing innovative and effective solutions. You can diagnose and troubleshoot customer product technical issues even remotely across the globe. You easily build relationships and enjoy collaborating with others. Does this sound like you? If so, keep reading to explore an exciting career opportunity with us. About Us Sandvik is a global engineering leader with over 41,000 employees worldwide. We're proud to be ranked among Forbes' Top 50 Global Employers. At our Rotary Drilling Division headquarters in Alachua, Florida, we design and build world-class surface mining drill rigs used across the globe. Our culture is driven by innovation, collaboration, and a passion for solving real-world challenges - all in a fun, inclusive, and rewarding work environment. Our Culture At Sandvik, we're technology-driven, innovative, entrepreneurial, and inclusive! Our workplace is full of dedicated and passionate team members who directly contribute to our company's growth and success. We believe that diversity inspires, so we invest in supporting each other, learning together, and celebrating our differences. And it's our commitments to Safety, Quality, and our People that set us apart here in Alachua. Key Responsibilities We are looking for a self-starter who can take technical ownership of our Rotary Drills in the field through supporting the frontline Sandvik organization. Your duties will include investigating and diagnosing complex field issues and resolving customer product issues. The Technical Support Specialist will also work closely with our frontline team to introduce new products, assist with commissioning, and deliver all the necessary training. Provide timely technical support on Sandvik Rotary Division products, including customer sites internationally and domestically. Troubleshoot to resolve mechanical and control system issues, as well as software installations, calibrations, and updates. Commissioning support for new product introductions to sales areas Be able to configure software from Sandvik's front-line tools and launch for the targeted product. Host and conduct classroom and field training to frontline teams, Sales Area Product Masters, technicians, and customers on new product drills and technology. Additionally, the Technical Support Specialist will: Review Continuous Product Improvement cases with machine technical issues, concerns, or suggestions from sales areas, collaborating with Technical Support team members, Engineering, Sales, Product Management, and Manufacturing to give accurate technical advice on solutions. Investigate and resolve field issues utilizing root cause failure analysis and working closely with the Product Engineering group. Review and maintain all Technical Support-related documents. About You A minimum of 10 years working in a technical role, along with at least 5 years with drilling equipment. Bachelor's degree in mechanical, electrical, or a similar technical degree. Proven experience in delivering training and strong customer service. Additionally, the Technical Support Specialist will possess the following competencies: Self-motivated, driven, and flexible. Strong electrical, hydraulic, and mechanical skills with a background in control systems. Ability to manage multiple projects simultaneously. Excellent communication, organization, and time-management skills Solid computer skills with Microsoft Office Suite and other software programs. Able to work legally in the US and travel globally. Must have a valid passport or be able to attain one, and a driver's license. MSHA and First Aid certification preferred. Benefits We offer a competitive benefits package designed to support your well-being and career growth: Health care coverage (medical, dental, vision, prescription, telemedicine) starting 30 days after hire. Paid vacation with up to 40 hours rollover. 401(k) with 5% annual salary contribution + 50% match on the first 6%. Tuition reimbursement and professional development support. A diverse, inclusive workplace where innovation thrives. How to apply For immediate consideration, please apply online at sandvik.com/careers to the Technical Support Specialist position. Sandvik is an equal-opportunity employer. We provide reasonable accommodation for applicants with disabilities. For assistance, contact ************************.
    $49k-73k yearly est. Auto-Apply 32d ago
  • IT Tech Support Rep

    Gleim 3.6company rating

    Information technology specialist job in Gainesville, FL

    located in Gainesville, Florida. Our IT department develops vital products for our customers and provides top-notch technical support, in addition to developing and maintaining in-house hardware, software, and networking systems. We are dedicated to providing our customers the most up-to-date solutions for all their learning, continuing education, and test preparation needs. Be part of a team within the IT Department that provides support for our external customers through emails and phones and for our internal staff directly. Installs computer software products, modifies/repairs hardware and resolves technical difficulties. Our shifts vary from 7:00 am - 9:00 pm Monday through Friday. Requirements: Must be able to work on-site in Gainesville, Florida Strong hardware knowledge Good customer service skills Able to problem solve Attention to detail Ability to multi-task A+ certification desirable but not required Able to work our various shifts Gleim Publications provides quality, easy-to-use self-study exam prep materials for accountants and pilots in the United States and throughout the world. Our mission is to maximize knowledge transfer while minimizing our customers' time, frustration, and expenses. Ultimately, we help people help themselves succeed in their careers. Join our exciting, fast-paced development team in a growth-oriented, creative, and energetic environment. We offer an engaging, positive, and challenging work environment with flexible hours, great benefits, and casual dress. References required. Drug testing and background check will be conducted upon a job offer. Gleim is a drug and smoke free workplace.
    $43k-70k yearly est. 60d+ ago
  • User Support Analyst

    Hernando County, Fl 3.6company rating

    Information technology specialist job in Brooksville, FL

    The Court Technology Department provides direct support for all judges, magistrates, hearing officers, and associated staff within the Firth Judicial Circuit. This is complex and responsible technical work in planning, designing, implementing, coordinating, evaluating, and enhancing the Fifth Judicial Circuit's distributed computer system network, including operating systems, applications software, local area networking, and communications components, for use by end-users. Working relationships are established with court personnel. Work is performed under the general supervision of the Trial Court Technology Officer.The following statements describe the principal functions of this job and its scope of responsibility. This description should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. * Consults with users and performs assessments to determine user needs and systems requirements. Responsible for developing training programs and manuals and conducting individual and group training for system users. * Responsible for analyzing and resolving computer hardware, audio-video hardware, video conferencing hardware, peripheral equipment, software, and network communication problems using diagnostic software and technical troubleshooting processes. This includes equipment used for sound reinforcement and evidence presentation in the courtrooms and hearing rooms. * Responsible for analyzing and resolving computer hardware, software, and network communication problems using diagnostic software and technical trouble-shooting processes. * The user support analyst may serve at the Court Technology help desk and responds to calls for assistance and emergencies. * Working relationships are established with court personnel throughout the circuit, including judges, magistrates, hearing officers, staff attorneys, judicial assistants, technology staff, and vendors. * Work is performed in conjunction with other members of the Court Technology staff, reporting to the Trial Court Technology Officer (CTO). * Assists with ensuring the security and compliance of Court Technology customer resources. * Devises complete computer system requirements and layout; develops major area of machine procedure and outlines computer instructions. * Plans, directs and supervises the development and preparation of detailed programs and the design of comprehensive flow charts and related material. Confers with subordinates on unusual and difficult procedures and offers advice and assistance as needed. * Confers with departmental officials for preliminary determination of program feasibility; reviews existing procedures, and defines problem and machine capability. * Schedules workflow and develops programming techniques; prepares budget estimates for current and proposed projects. Performs systems analysis and codes programs using current programming techniques and standards. * Provides internal and external user support. Resolves all problems as assigned and makes recommendations and reports any unresolved problems for resolution. * Travel within the Fifth Circuit is required. Secondary Functions * Performs other tasks as assigned. Customer Service * This is a front-line position for providing excellent customer service to members of the general public and other Court employees. Personal contact occurs with other employees of the Court, employees of other departments in the County, citizens, and customers of the department. Service is provided in person or by phone contact. Supervision * No supervisory responsibilities. Emergency Response County employees are required to report for work during a state of emergency and are subject to recall around the clock for emergency response operations which may include duties other than those specified in this job description. Minimum Qualifications * Education and Experience: A bachelor's degree from an accredited four-year college or university with at least 24 semester hours in computer science or management information systems and one year of experience in computer systems analysis, computer programming, office automation, or in planning or designing distributed computer systems; or an associate's degree or completion of a vocational/technical school program in computer systems engineering (excluding data entry) and three years of experience as described above. Experience in an area described above may substitute for the recommended college education or vocational training on a year for year basis. Licenses, Certifications, or Registrations * Must possess and maintain a valid Florida Driver's License and be insurable by current insurance carrier. * Professional IT certifications as needed. A combination of education, training and experience may be substituted at the County's discretion. Required Competencies To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skills, and ability required. * Language Skills * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Ability to write reports, business correspondence, and procedure manuals. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Mathematical Skills * Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. * Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. * Problem Solving Ability * Ability to define problems, collect data, establish facts, and draw valid conclusions. * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. * Develops plans, policies, specifications, programs continually. * Functions independently as an expert in matters of specialized policy, analyses or complex technical systems. * Specialized Skills and Abilities * Knowledge of distributed computer systems operations, terminology procedures, and equipment. Knowledge of and ability to install and configure system and application software, perform local area network management, and diagnose hardware and software problems. * Knowledge of the principles, practices, and techniques of computer programming and/or systems analysis. * Ability to interpret and analyze computer error messages. * Ability to consult with users and assess and determine user needs and systems requirements. * Ability to detect, diagnose, resolve, and document system malfunctions. * Ability to train individuals and groups. * Ability to diagnose or debug computer programs. * Ability to communicate clearly and effectively in both verbal and written form * Ability to communicate effectively and tactfully with department officials and other administrative personnel. * Ability to organize material, analyze information, and develop appropriate recommendations. * Ability to initiate and implement administrative procedures and evaluate their effectiveness. * Ability to plan and prioritize work and meet multiple deadlines. * Ability to remain calm in stressful situations. * Ability to take a teamwork approach to the job by cooperating with others, offering to help others when needed, and considering larger organization or team goals rather than individual concerns. Includes the ability to build a constructive team spirit where team members are committed to the goals and objectives of the team. Physical Demands * While performing the duties of this job, the employee will occasionally be required to stand, walk, stoop, kneel, crouch, or crawl and taste or smell, and to lift up to fifty pounds; will regularly be required to talk or hear; and will frequently be required to sit, use hands to finger, handle, or feel, and reach with hands and arms. Vision requirements are close and color vision, depth perception, and ability to adjust focus. Environmental Conditions * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in a typical indoors office environment. The noise level for this environment will be moderate. Equipment Used * This employee will be required to operate a computer, calculator, telephone, fax machine, copy machine, and other general office equipment in the completion of the tasks of the position. Grade: 7 * Veterans Preference Position, must be minimally qualified* Hernando County Board of County Commissioners (BOCC) is an Equal Opportunity Employer and does not discriminate on the basis of sex, race, color, religion, gender, orientation, national origin, age, marital status, veteran status, genetic information, pregnancy, disability, or any other protected characteristic as defined by law. Hernando County is a Drug-Free workplace. All employees are subject to drug testing in accordance with Federal and Florida State Law. Applicants requiring reasonable accommodations as defined by the Americans with Disabilities Act, must provide notification to the BOCC in advance to allow sufficient time to provide an accommodation.
    $37k-48k yearly est. 10d ago
  • IT Service Desk Technician

    Fidelity Manufacturing

    Information technology specialist job in Ocala, FL

    Job DescriptionDescription: will be responsible for maintaining and assisting in Fidelity Manufacturing's IT infrastructure assets. This includes providing technical support to internal employees that includes hardware support for Dell Windows physical, virtual servers and personal computers. They will also perform various set up's and maintain multi-site assets as Fidelity continues to expand and grow. Essential Functions: Provide onsite and remote troubleshooting, repair, tech support and training. Set up, configure and maintain Windows PCs, printers, peripherals, networking and surveillance equipment. This includes Sophos firewall optimization. Perform software installations and updates. Assist senior engineer with network deployment projects. Grow your IT skills with on-the-job real-world experience Requirements: Qualifications: Associate degree is a plus or relevant experience with a MS systems or certification 2 years professional experience in a technical role Windows: 2 years (Preferred) Active Directory: 2 years (Preferred) Experience providing technical support. Excellent PC and Windows troubleshooting skills. Strong skills and understanding of Microsoft Office applications and Microsoft Office 365. Solid understanding of Active Directory and AD Architecture. Solid skills and understanding of other common business applications. Experience with Autodesk and SolidWorks CAD software is a plus. Good understanding of network topology and configuration at the desktop level. Solid PC hardware, software, and Windows operating system knowledge Knowledge of new technologies and techniques concerning computer-related subjects, especially personal computing, servers, and networks Working Conditions: This role is primarily performed in a professional office environment using standard office equipment such as computers, phones, printers, and filing systems. At times, responsibilities may require work in the manufacturing warehouse, where fluctuating temperatures, elevated noise levels, airborne particles, moving machinery, and walking on hard or uneven surfaces may be present. OSHA-compliant safety training, PPE, and safety procedures are provided and enforced, and employees must follow all posted safety requirements and wear required PPE when in production areas. Physical Requirements: The employee must be able to: Stand and/or sit for extended periods Walk on hard or uneven surfaces Climb stairs and maintain balance Stoop, crouch, or crawl as needed Reach and handle equipment or materials Communicate clearly with others Lift, push, pull, and move up to 25 lbs. without assistance
    $33k-45k yearly est. 3d ago
  • Technical Specialist HLA Histocompatibility in Florida

    K.A. Recruiting

    Information technology specialist job in Newberry, FL

    I have a Technical Specialist HLA Histocompatibility available near Newberry, Florida! Details - Full-time and permanent - Shift: Days - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, etc.) Requirements - College degree - CHT(ACHI) or CHS(ACHI) certification - Prior experience Click apply or email your resume to leah@ka-recruiting.com/call or text 617-746-2751! You can also schedule a time to chat here -https://calendly.com/leahkarecruiting/10min . REF#LM6717
    $65k-100k yearly est. 5d ago
  • Temporary Worker, Technician I, Information Technology

    Kincell Bio

    Information technology specialist job in Gainesville, FL

    Kincell Bio engineers cells into therapies . With manufacturing facilities located in Research Triangle Park, NC and Gainesville, FL, Kincell Bio is a contract development and manufacturing organization (CDMO) with the mission to streamline CMC development, apply expertise in analytical and process development and GMP manufacturing, testing and release from early clinical to pivotal studies and product launch. Kincell Bio is focused on supporting innovative companies developing immune cell therapies, including autologous and allogeneic CAR-T, TCR, TILs, Tregs and CAR-NK technologies. We offer challenging career opportunities, competitive benefits, and an environment that recognizes and rewards performance. For more information, please visit our website at ******************* Kincell is seeking a highly motivated Technician I who will be a key contributor to a dynamic and collaborative Information Technology team. The Technician I will support the Kincell IT team by providing end user support and troubleshooting. Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. This list contains the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform role-related duties other than those contained in this document. Provide in-house support for End Users Knowledge of operations and service delivery and the ability to manage critical situations with minimum supervision. Resolution of user application and hardware issues. Ability to identify new/additional tasks and technology that improve employee experience. Great understanding of Computers and Troubleshooting skills. Ability to interact and work with vendors and escort them around a facility and instruct the vendor as to the actions that need to be taken regarding the purpose of their visit. Other duties as assigned. Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. High School Diploma 0 - 3 years' experience Ability to troubleshoot, diagnose, and resolve issues on PCs and 3rd party applications supported by Corporate Infrastructure and Security and engaging functional teams. Strong personal skills in leadership, persuasion, and communication with all levels of the organization. Detail-oriented, excellent written and verbal communication skills required. Mechanical / Analytical skills Able to understand written or verbal instructions (in English) and effectively complete tasks accurately and independently. Physical Demands Adjusting or moving objects weighing up to 25lbs. Operating machinery and/or power tools. Travel Requirements None Location This is a site-based position located in Gainesville, FL, and it will require some non-standard working hours, including early morning or late evening. #LI-Onsite Kincell Bio provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable, federal, state, and local laws. Kincell Bio complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NOTE TO EMPLOYMENT AGENCIES: Kincell Bio values our relationships with our Recruitment Partners. We will only accept resumes from those partners who have been contracted by a member of our Human Resources team to collaborate with us. We are not responsible for any fees related to resumes that are unsolicited or are received without contract.
    $32k-56k yearly est. Auto-Apply 11d ago
  • Computer Support Specialist

    Lifesouth Community Blood Centers 4.2company rating

    Information technology specialist job in Gainesville, FL

    LifeSouth Community Blood Centers is currently seeking an individual to join our team as a Computer Support Specialist in Gainesville, FL. The Computer Support Specialist (CSS) is the first point of contact for supported users having technical questions or issues with a variety of standard and proprietary software applications and hardware products. The CSS handles calls and email, troubleshoots and documents issues, and provides resolution or escalates to the next tier of support as appropriate. Excellent customer service and taking ownership of issues are key elements of the position, demonstrated by research, monitoring escalated items and providing updates to supported users through resolution. **This is an on-site position. Attendance is a requirement for this position.** If you meet the requirements and enjoy working in an engaging, fast-paced environment, please submit a detailed resume, cover letter, and certification validation. Incomplete applications will not be considered. Our Benefits - Generous Paid Time Off (PTO) - Medical, dental, and vision insurances available to full-time employees the first of the month after 60 days - Supplemental insurances including life, cancer, accident, and disability - Access to mental wellness resources and counseling through telehealth - Free basic life insurance for full-time employees - Holiday premium paid on certain holidays - Health Savings Account (HSA) with employer match each pay period - Employer funded retirement plan for vested employees & 403b offered - Access to wages prior to pay day Call Handling and Documentation - Answer internal and external customer calls and email in accord with internal service levels and standards - Document issues accurately and in detail in the help desk ticketing application. Follow established processes and standards for opening, updating, assigning and closing tickets - Notify management of potentially dissatisfied internal or external customers - Monitor call queues, email and voicemail to ensure prompt answer and follow up - Explain technical details in a plain, clear and simple manner Troubleshooting, Escalation and Resolution - Use issue identification and troubleshooting methodologies to advance issues toward resolution - Utilize knowledge base, print and online documentation - Contribute information and solutions to the knowledge base, update documentation and share insight with the support team - Aim for resolution of customer problems. When not possible, fully document and escalate to the appropriate person or team Daily Workflow - Monitor, research and follow up on open tickets - Provide end users and customers with status updates on open tickets - Maintain knowledge and proficiency with supported applications and platforms - Participate in help desk and client training sessions Skills, Education and Experience - One to two years of experience in a help desk, deskside support or call center computer support environment - IT and/or help desk certifications (MCP or CompTia A+) required - Experience with ticketing applications and call center applications - College or technology school degree preferred - Strong technical troubleshooting and customer service skills - Strong verbal and written communication skills - Technical proficiency with common hardware, software and technologies: Windows, Office, iOS, laptops, tablets, WiFi, peripherals, etc. Preference will be given to individuals who have higher level certifications tracking towards server or network support, or extensive related experience. Who We Are LifeSouth is a non-profit community blood bank serving more than 150 hospitals in Alabama, Florida, Georgia, and Tennessee. We are committed to meeting the blood supply needs of hospitals and their patients by providing the highest quality blood components and services. With more than 45 donor centers, 55 bloodmobiles and 2,000 blood drives a month, our LifeSouth team is dedicated to making sure the blood is there when you or your family is in need. Our Mission To provide a safe blood supply that meets or exceeds the needs in each community we serve, and to provide a variety of services in support of ongoing and emerging blood and transfusion related activities. If you meet the requirements and enjoy working in an engaging, fast-paced environment, please submit a detailed resume, cover letter, and certification validation. Incomplete applications will not be considered. This is a full-time position. Starting salary is $20.00 - $22.00 per hour. Criminal background check and drug screen required upon conditional offer of hire. Equal Opportunity/Affirmative Action Employer/Drug-Free/Tobacco Free Workplace. The position description may not include all the duties and responsibilities of the job. Duties and responsibilities that are not listed, but which the employee may be expected to perform, will fall within the scope of the skills, knowledge and training for the position. LifeSouth is a Drug-Free and Tobacco-Free Workplace. LifeSouth is a VEVRAA Federal Contractor as well as an affirmative action employer and provides equal opportunity to all persons, regardless of race, religion, age, gender, disability, status as a protected veteran, national origin, color, or any other classification in accordance with federal, state, and local statutes, regulations, and ordinances. Veterans are encouraged to self-identify as LifeSouth desires to provide protected veterans priority referrals for open positions. LifeSouth complies with all laws and regulations associated with the Family Medical Leave Act (FMLA) and the Americans with Disability Act (ADA). LifeSouth is an E-Verify employer. If you require any assistance to complete the application process or during the interview due to a disability, please contact the LifeSouth region where you are applying or call ************** to request an accommodation. Applications may be completed at a LifeSouth facility or mailed to corporate headquarters in lieu of the on-line application process.
    $20-22 hourly 8d ago
  • Fire Apparatus Technical Support Representative

    IDEX 4.7company rating

    Information technology specialist job in Ocala, FL

    If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you. SUMMARY OF JOB RESPONSIBILITES: The Technical Support Representative will provide to customers, both external and internal, a primary contact for the exchange of technical assistance and information. This assistance can vary from product selection or application guidance to operational troubleshooting for our products. DUTIES AND RESPONSIBILITIES Assist customers in troubleshooting IDEX Fire and Safety products via phone, email, and in person. Able to speak or give presentations and/or training to both internal and external customers. Process RMA's in a timely manner Process warranty/non-warranty orders. Manage Tech Support cases in CRM and act as a backup for Customer Service cases when needed. Work closely with engineering, and manufacturing teams to facilitate information with customers. Support the product management function and work closely with the Service and Quality Assurance departments. Provide technical support requests to Product Managers, Engineers, and others as needed to assist the customer. Provide customers with product advisories, announcements, or other technical data a need in order to provide world class customer satisfaction. Must embrace a challenging, fast paced, demanding yet rewarding customer service environment where the work you do can save life and property. The ability to work with limited supervision A proven record of accomplishment by meeting time bound objectives and quality targets. Ability to travel intermittently as needed - 10% All other duties as assigned. EDUCATION AND EXPERIENCE Associates Degree or Military experience with MOS and Avionics or Electronics desirable. Experience in the Fire Suppression Industry desired Experience with electrical control systems Experience with PLC, Multi plex systems, industrial control systems preferred Experience with heavy duty mobile equipment Experience with J1939 Mechanically inclined with an ability to diagnose issues quickly Familiarity with Class 1, Hale, Akron Brass, Weldon, a division of Akron Brass, and HURST products desire Knowledge of ERP and CRM systems Proficient in Microsoft Office Suite PHISICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk and use hands to handle or feel. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to twenty-five pounds and occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT While performing the duties of this position, the employee may be occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually low to moderate typical of an office with occasional work requiring hearing and eye protection. Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world? Total Rewards The compensation range for this position is $35,700.00 - $53,500.00, depending on experience. This position may be eligible for performance based bonus plan. Benefits Package Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: ********************************************************** IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at ********************** for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application. Artificial intelligence is not used to screen, assess or select applicants. This posting is for an existing vacancy.
    $35.7k-53.5k yearly Auto-Apply 11d ago
  • Pharmacy Systems Specialist, Full-Time Days

    Orlando Health 4.8company rating

    Information technology specialist job in Clermont, FL

    Facility: South Lake Hospital Location: Clermont, FL Status: Full-Time Department: Pharmacy Schedule: First Title: Pharmacy System Specialist #LI-JM1 "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you." Orlando Health South Lake Hospital is a comprehensive medical and surgical acute care facility serving the residents of Lake County as a trusted member of the community for over 75 years. Conveniently located in Clermont, the hospital's dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering expert and compassionate care. Our efforts have earned us recognition as a national leader. Click Here to Learn About: South Lake Hospital ORLANDO HEALTH - BENEFITS & PERKS: Competitive Pay Evening, nights, and weekend shift differentials offered for qualifying positions. All Inclusive Benefits (start day one) Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. Employee-centric South Lake Hospital has been selected as one of the "Best Places to Work in Healthcare" by Modern Healthcare. The Pharmacy Systems Specialist is responsible for maintenance and improvement of the automated medication distribution system. Responsibilities Essential Functions • Under the supervision of the Pharmacy Manager or Operations Coordinator, the Pharmacy Systems Specialist is responsible for oversight of all Automated Medication Dispensing Cabinets (ADC) formularies, file maintenance, security access, unit overrides, and discrepancies. • Coordinates QA testing and documentation of ADC application enhancements. • Coordinates the implementation of new ADC units and moves of current ADC units. • Responsible for the ADC training for all Pharmacy Department staff. • Involved in coordinating development and presentation of ADC in-services for Pharmacy and Nursing personnel. • Serves as liaison between Nursing and Pharmacy regarding ADC issues and problems. • Responsible for completion of ADC advanced level training. • Responsible for maintenance of Pharmacy Systems equipment and technologies as assigned. • Completes assignments in a timely, effective and efficient manner and according to departmental standards and procedures. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Follows up on override report daily to determine compliance with The Joint Commission standards. • Uses ADC data to calculate medication overrides. • Analyzes ADC usage data on an ongoing basis to manage and optimize inventory which includes: decreasing amount of expired drugs in ADCs, lowering the amount of times that high usage items need to be restocked and decreasing number of stock outs. • Analyzes data in reference to loads and unloads of medications in our ADCs to determine which medications need to be added to standard stock. • Analyzes controlled substance usage data to decrease inventory at ADCs to avoid diversion, decrease outdates, and increase pharmacy control over controlled substances. • Uses ADC data in reference to controlled substance discrepancies (working with nurse managers and on occasion protective services) to ensure that they are resolved properly in accordance with hospital, state, and federal policies. • Reconfigures the design of stations to decrease medication errors by nursing and/or pharmacy. • Monitors ADC user activity to maintain database and medication security. • Establishes and maintains an open communication process throughout the corporation that reaches patients, visitors, families, physicians and team members such that each feels they are treated special each time they encounter Orlando Health. Qualifications Education/Training High school diploma or equivalent. Licensure/Certification • Must be currently registered with the Florida State Board of Pharmacy, renewed every two years. Experience Two (2) years' experience as a Certified Pharmacy Technician to include experience with pharmacy automation. Experience in MS office software including Word, Excel and Access. Education/Training High school diploma or equivalent. Licensure/Certification • Must be currently registered with the Florida State Board of Pharmacy, renewed every two years. Experience Two (2) years' experience as a Certified Pharmacy Technician to include experience with pharmacy automation. Experience in MS office software including Word, Excel and Access. Essential Functions • Under the supervision of the Pharmacy Manager or Operations Coordinator, the Pharmacy Systems Specialist is responsible for oversight of all Automated Medication Dispensing Cabinets (ADC) formularies, file maintenance, security access, unit overrides, and discrepancies. • Coordinates QA testing and documentation of ADC application enhancements. • Coordinates the implementation of new ADC units and moves of current ADC units. • Responsible for the ADC training for all Pharmacy Department staff. • Involved in coordinating development and presentation of ADC in-services for Pharmacy and Nursing personnel. • Serves as liaison between Nursing and Pharmacy regarding ADC issues and problems. • Responsible for completion of ADC advanced level training. • Responsible for maintenance of Pharmacy Systems equipment and technologies as assigned. • Completes assignments in a timely, effective and efficient manner and according to departmental standards and procedures. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Follows up on override report daily to determine compliance with The Joint Commission standards. • Uses ADC data to calculate medication overrides. • Analyzes ADC usage data on an ongoing basis to manage and optimize inventory which includes: decreasing amount of expired drugs in ADCs, lowering the amount of times that high usage items need to be restocked and decreasing number of stock outs. • Analyzes data in reference to loads and unloads of medications in our ADCs to determine which medications need to be added to standard stock. • Analyzes controlled substance usage data to decrease inventory at ADCs to avoid diversion, decrease outdates, and increase pharmacy control over controlled substances. • Uses ADC data in reference to controlled substance discrepancies (working with nurse managers and on occasion protective services) to ensure that they are resolved properly in accordance with hospital, state, and federal policies. • Reconfigures the design of stations to decrease medication errors by nursing and/or pharmacy. • Monitors ADC user activity to maintain database and medication security. • Establishes and maintains an open communication process throughout the corporation that reaches patients, visitors, families, physicians and team members such that each feels they are treated special each time they encounter Orlando Health.
    $80k-113k yearly est. Auto-Apply 2d ago

Learn more about information technology specialist jobs

How much does an information technology specialist earn in Ocala, FL?

The average information technology specialist in Ocala, FL earns between $48,000 and $103,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.

Average information technology specialist salary in Ocala, FL

$70,000
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