Information technology specialist jobs in Oklahoma - 742 jobs

We're looking for someone who knows trucks and equipment inside and out to help our customers and team members solve problems and learn how to use our products the right way. This job is part technical support and part hands-on training. You'll be the go-to person for troubleshooting equipment issues, showing people how to operate and service gear, and making sure our products are used safely and effectively. What You'll Do Answer calls and questions from customers, dealers, and our own team about truck equipment. Troubleshoot problems with hydraulics, electrical systems, and mechanical parts. Visit customer or dealer sites to provide hands-on help when needed. Lead training sessions (in-person and virtual) to teach people how to install, operate, and maintain our equipment. Write simple step-by-step guides, checklists, and manuals to make technical info easy to understand. Support new product launches by showing customers and teams how everything works. Work closely with engineering and quality teams to report recurring issues and suggest improvements. Travel to customer locations, trade shows, and field demos as required (about 30-40%). What We're Looking For Experience working on trucks, heavy equipment, or hydraulics. Strong troubleshooting skills - mechanical and electrical. Someone who's good with people and can explain things clearly. Comfortable speaking to groups and running training sessions. Ability to create simple guides, presentations, or videos for training. Willingness to travel as needed. CDL license (or ability to get one) is a plus. Traits That Fit Well Hands-on and practical problem solver. Patient teacher who likes helping others. Customer-focused and dependable. Flexible and willing to roll up your sleeves. Role reports to the Director of Technical support and Training Job Title Technical Support & Training Specialist - Truck Equipment Position Summary The Technical Support & Training Specialist will serve as the primary resource for providing technical assistance, troubleshooting, and training related to our truck equipment product lines. This role ensures that customers, dealers, and internal teams receive clear guidance on installation, operation, and service of equipment. The specialist will also develop and deliver training programs to enhance product knowledge and support safe, efficient use in the field. Key Responsibilities Provide technical support to customers, dealers, and internal teams via phone, email, and in person. Diagnose and resolve equipment issues, including mechanical, hydraulic, and electrical systems. Develop, update, and deliver training programs (classroom, hands-on, and virtual) for technicians, customers, and sales staff. Create and maintain technical documentation, manuals, troubleshooting guides, and training materials. Support field service activities, including product launches, warranty issues, and equipment demonstrations. Collaborate with Engineering, Product Management, and Quality teams to communicate recurring issues and recommend improvements. Track and report common technical challenges and training needs. Ensure compliance with safety standards and company policies during all training and support activities. Qualifications Associate or Bachelor's degree in Engineering Technology, Automotive/Truck Equipment, or related field (or equivalent experience). 3+ years of experience in technical support, field service, or equipment training-preferably with truck bodies, cranes, hydraulics, or related equipment. Strong mechanical and electrical troubleshooting skills. Excellent communication and presentation abilities. Proficiency in creating training materials (PowerPoint, manuals, videos). Ability to travel up to 30-40% to customer and dealer sites. CDL license (or ability to obtain) preferred. Skills & Competencies Customer-focused mindset with strong problem-solving ability. Hands-on technical expertise in truck-mounted equipment. Comfortable delivering training to both small and large groups. Organized, detail-oriented, and adaptable to a fast-paced environment. Strong interpersonal skills to build trust with customers and internal teams.

Job Title: Desktop Support Duration: 4 months - possible extension/potential conversion Responsibilities Provide general desktop and end-user support for a diverse user base Deliver hardware and software support across enterprise environments Respond to, track, and resolve incident and service request tickets in a timely manner Maintain and support office technology and workstation equipment Provide front-facing customer service with a strong focus on user satisfaction Deliver Level 1 and Level 2 support for enterprise applications and systems Support Microsoft Office Suite and backend office applications Manage devices using Microsoft Intune Perform user and access management using Active Directory Support remote desktop and endpoint management tools Qualifications Bachelor's degree preferred Candidates without a degree must have an additional 5 years of relevant experience Required Skills Strong technical troubleshooting skills Excellent customer service and communication abilities Experience providing desktop support in an enterprise environment Preferred Skills Experience supporting users in banking or law firm environments Familiarity with Apple iOS devices Experience using Adobe Acrobat

Shift: Part Time, PRN (as needed) Works under close supervision and direction of certified nuclear medicine technologists with image acquisition, image processing, and patient care. Responsible for maintaining patient safety protocols. Performs all duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Assist certified nuclear medicine technologist in imaging, processing, and completing nuclear medicine diagnostic imaging exams on patients Qualifications: Education: Currently enrolled as a student in a nuclear medicine technology program Certification/Registration: AHA BLS Other Skills and Knowledge: Good Communicator, ability to multitask Applicants must be in Year 2 of a Nuclear Medicine Technology program. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): nuclear med, student, intern

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

Apply IT CYBERSECURITY SPECIALIST (PLCYPLN) Department of Defense Defense Information Systems Agency DISA - HC/Operations Support Office Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. It is located in the DISA - HC/Operations Support Office. Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. It is located in the DISA - HC/Operations Support Office. Overview Help Accepting applications Open & closing dates 01/09/2026 to 01/15/2026 Salary $89,508 to - $133,142 per year Salary range is based on 2026 locality rates. Actual salary will be determined based on locality. Pay scale & grade GG 12 Locations 1 vacancy in the following locations: Montgomery, AL Denver, CO Fort Meade, MD Columbus, OH Show morefewer locations (6) Oklahoma City, OK Chambersburg, PA Mechanicsburg, PA San Antonio, TX Hill AFB, UT Arlington, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential 12 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Secret Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number CES-DISA-12857865-26-KEB Control number 853917000 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria. Clarification from the agency Open to current Federal employees, and eligible PPP Applicants. Videos Duties Help * Maintains and improves Change and Configuration management processes, ensuring an accurate Configuration Management Database to support informed business decisions and effective IT service delivery. * Offers ITIL expertise to advise team leads and section chiefs on process improvement, strategic planning, and policy development, optimizing resource utilization. * Executes the adoption and integration of the DISA Enterprise Service Management Framework and local ITSM change/configuration processes, driving continuous improvement through evaluation, monitoring, and standardized documentation. * Coordinates with internal and external entities to manage service disruptions, changes, and risks, while analyzing performance, presenting findings to leadership, and establishing baselines for continuous improvement of IT service delivery. * Contributes to shaping and implementing a comprehensive ITSM approach aligned with mission and business priorities, leveraging industry best practices and collaborating with stakeholders to deliver effective IT solutions. Requirements Help Conditions of employment * Must be a U.S. Citizen. * Males born after 12-31-59 must be registered or exempt from Selective Service. * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months. Qualifications In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs. Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving - identifying alternatives to address complex information related issues by gathering and applying information from a variety of sources that provide a number of potential solutions. AND Qualifying Experience: To qualify at the GG-12, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. Applying change management principles to ensure data integrity, procedural compliance, and adherence to IT Infrastructure Library (ITIL) standards, while also providing user guidance and training on related processes and tools; Analyzing existing workflows to identify problems, recommend solutions, and implement process improvements to increase efficiency; or Developing and tracking key metrics to measure process effectiveness, including data collection, trend analysis, and reporting Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement. Education There is no substitution of education for the qualifying experienceat the GG-12 grade level Additional information * This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. * If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment. * This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service. * Accepting this position, you may be required to serve a three year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. * Telework availability will be based upon the mission requirements and supervisory determination * Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement. * We may use this announcement to fill additional vacancies within 90 days of the closing date. * Moving costs MAY be paid. * The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. * Recruitment, relocation, or retention incentives MAY be authorized. * This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual. * Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management. * Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. * For more information on the Cyber Excepted Service Personnel System, click here. * For more information on veterans' preference, click here. * For more information regarding qualifications requirements, click here. * If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances. * All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the applicant questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. The following Competencies will be evaluated: Accountability Communication Information Management Technical Competence Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ ******************************************* Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. * Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at Applicant guidance on the two-page resume limit. Learn more about the new resume requirements * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Transcripts (if applicable) If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating. * SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. * Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 01/15/2026. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/15/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must provide a complete Application Package. See required documents below. * Your Resume * Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume at USAJOBS. * DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume? at USAJOBS * A complete Assessment Questionnaire (if applicable) * Other required supporting documents: (SEE THE SECTION OF THIS ANNOUNCEMENT ENTITLED "REQUIRED DOCUMENTS" FOR MORE INFORMATION ON WHAT SUPPORTING DOCUMENTS MAY BE NEEDED) Click 'Apply Online' to create an account or log in to your existing USAJOBS account. * Follow the prompts to complete the assessment questionnaire and upload required documents. * Please ensure you click the Submit My Answers button to submit your application. * Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DISA - HC/Operations Support Office 6910 Cooper Road Fort Meade, MD 20755-7088 US Next steps Once the complete application package is received you will receive an acknowledgement email that your submission was successful. The content of your application package will be used to assess your qualifications for the job, and to determine whether you will be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation. ************** ************************************************ Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. * Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at Applicant guidance on the two-page resume limit. Learn more about the new resume requirements * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Transcripts (if applicable) If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating. * SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. * Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 01/15/2026. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/15/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Information Technologist Fort Sill, OK SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management, and Enterprise solutions. We know our defense, federal, and civilian customers have critical IT infrastructures that must remain reliable, available, and maximized. Indigo IT is mission focused and committed to maintaining a sense of urgency in anticipating and supporting our customers' technology goals and objectives. Our unique ability to think beyond today allows our clients to stay ahead of their IT challenges. As a Veteran-Friendly employer, we are proudly partnered with the Virginia Values Veterans (V3) Program, and a recipient of the HIRE Vets Gold Medallion Award, which recognizes our commitment to recruiting our nation's Veterans. Recognized on the Inc. 5000 list of America's fastest growing companies in 2020 & 2021 and named as one of the 2022 Best Places to Work in Virginia, we are always looking to hire top talent in the field - come join us today! JOB REQUIREMENTS: Provide network registration of client equipment into the current installation software/asset management application. Establish new, maintain, delete, and troubleshoot Microsoft Intune accounts/client systems. Trouble-shoot and resolve user/client standard application/configuration problems via telephone assistance call, remote control and at user locations. Maintain local standard operating system and local/standard client application software to current Army configuration, service pack, patch, and security fix and virus definition standards. Coordinate standard system image configuration changes with the NEC. Provide guidance to desktop services technicians, assigned users, and peers. Install, configure and maintain desktop applications. Install, configure and maintain desktop Commercial off-the-shelf (COTS), and Government off-the-shelf (GOTS) authorized client applications. Perform commercial hardware repair on computer systems. Create/update documentation for conventional technical processes (Continuity Books). Assist System Administrators with installing/testing of system software or network hardware configurations and coordinate the documentation of all client hardware and software changes, to include generating and modifying procedures for the Standard Operating Procedure (SOP)/User's Guide. Use the Army Enterprise Service Desk system to create, modify, update and resolve new or assigned customer support request incidents. Clearly and concisely communicate correct information in response to telephone assistance calls, user requests, technical questions, or when attending meetings as a technical representative, to technical and non-technical users at all levels of the command. Qualifications: Associate's degree in information systems/computer science or technically related degree; OR three (3) years of technically related field experience in desktop support or network administration. A Secret Clearance. Must obtain appropriate Computing Environment (CE) training for the operating system(s) and/or security related tools/devices they will support. Minimum of two (2) years of client support in a Microsoft Windows-based environment. Experience with providing client support for users on Microsoft Windows network operating systems in a Microsoft Intune environment using applications in Microsoft 365 (including Outlook, OneDrive, Word, PowerPoint, Excel, OneNote, SharePoint, Teams, Viva Engage and Access). Knowledgeable in PC imaging, connectivity, remote printer setup and troubleshooting automated E-Mail systems. Experience with general connectivity issues in LAN/WAN/Internet environments. At Indigo IT, we offer an expansive benefits package for our employees, which includes: Medical, Dental, and Vision coverage options. In addition, we offer 401(k) with company match, Group life and disability, Flex Spending Accounts (FSA), Paid Time Off (PTO), Paid holidays, and Education assistance. We also have in house training programs for employees, we reward thought leadership with bonuses and recognition for publishing, speaking, and innovative thought leadership in our industry. Indigo IT is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. This employer uses E-Verify.

Assist the IT Information Security Office in its daily operations. Manage trouble/help tickets. Assist Security Engineers with projects and serve as “backup” for Security devices/systems as assigned. Provide on-sight/remote troubleshooting services for University owned systems. Assist clients on securing workstations, laptops, servers, PDAs, and other Information Technology devices. Assume other duties as assigned Work Schedule 8 am-5 pm, Mon-Fri, some weekend work required.

Title: Information Technology Specialist (Server Virtualization and Storage Administrator) Revised: 04/16/2024 Salary Grade: Exempt Reports To: VP of IT Department: Information Technology # Supervised Staff: 0 Mobile Device Eligible: Yes Laptop: Yes Cell Phone: Yes The Information Technology Specialist (Server Virtualization and Storage Administration) role is responsible for managing and maintaining the virtualization infrastructure, storage systems, and associated technologies within the organization. This role ensures optimal performance, availability, and security of server virtualization platforms and storage solutions. Major Activities: * Providing support for all IT systems including day-to-day operations and problem resolution. * Assist in the support of core banking platform. * Configure, deploy, and manage virtual machines (VMs) using platforms such as Hyper-V and VMware. * Monitor VM performance, resource utilization, and capacity planning. * Troubleshoot virtualization-related issues and optimize VM performance. * Administer Storage Area Network (SAN) systems. * Provision storage resources for servers and applications. * Implement data replication, snapshots, and backup strategies. * Develop disaster recovery (DR) plans and test failover procedures. * Ensure data integrity and business continuity. * Apply security best practices to virtualization and storage environments. * Manage access controls, permissions, and encryption. * Document configurations, procedures, and troubleshooting steps. * Participate in cross-functional projects and initiatives. * Evaluate and recommend hardware upgrades or replacements. * Forecast storage requirements based on business growth, and plan for scalability and expansion. * Evaluate new technologies and trends in virtualization and storage. * Other duties assigned as needed. Critical Results: * Ensuring that all defined systems and devices, under your area of responsibility, are fully operational and available to the employees with very little scheduled downtime. * Confidentiality and security are maintained regarding information systems assets. * Managing operating plans, priorities, projects, and other goals to ensure they are executed in a timely, efficient, and productive manner. * Maintaining agreements according to preset timelines for report requests, task assignments and project work; including keeping current with employee requests. * That all security and non-security upgrades/updates/patches to defined systems are thoroughly tested and implemented in a timely manner. * All activities are efficiently conducted, generally error free, and are completed following the appropriate policies, procedures, operational controls, and compliance controls. * Losses, errors, and risks are controlled and mitigated by adhering to all applicable policies and procedures. * Provide callback and after-hour support. Qualifications: * Specialized or Technical Knowledge and Skills: This position must be thoroughly knowledgeable at configuring/installing personal computer systems and peripherals and managing system vulnerability remediation. Being well-versed in the area of data backup and archival is also a must. The emphasis on virtualization and storage will require the ideal candidate to demonstrate a proven ability to handle network storage hardware, knowledge of backup server software and proficiency in virtualization platforms. In order to do so the following are required: * Bachelor's Degree in Computer Science, Information Systems, or related field or proven equivalent work experience. * Minimum of 2-4+ years professional IT experience. * Knowledge of backup server software (e.g., Veeam). * Familiarity with enterprise storage protocols (SMB/CIFS/NFS/iSCSI). * Experience working in a team-oriented, collaborative environment. * Storage certifications (e.g., EMC). * Hands-on experience with storage arrays (e.g., EMC). * Proficiency in virtualization platforms (e.g., VMware, Hyper-V) * Knowledge of server hardware and RAID configurations. * Strong time management skills in technical environments and project management. * Valid driver's license and ability to operate a motor vehicle. * Behavioral Competencies: Behavioral competencies are the skills and personal characteristics that an individual should possess in order to be successful in this position. * Core Competencies: Core competencies are consistent for all positions across the organization and are aligned with WEOKIE's core values. * Member Focus (internal and external): Builds member confidence, is committed to increasing member satisfaction, sets achievable member expectations, assumes responsibility for solving member problems, ensures commitments to members are met, solicits opinions and ideas from members, responds to internal members. * Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements. * Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad. Job Specific Competencies: The position requires a well-rounded and level-headed individual who is able to maintain composure in a variety of situations. The following stand out among a long list of behavioral competencies for this position: * JobKnowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues. * Decision Making/Judgement: Recognized problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root causes of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others. * Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow. * Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems. * Interpersonal Skills: Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The worker is not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate. EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER WEOKIE does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all our members, our staff, clients, volunteers, subcontractors, vendors, and clients.

Join a company where you can make a difference from day one and help make the world a better and safer place. ARL Bio Pharma provides analytical and microbiological testing for the pharmaceutical industry and is the most respected name in our industry. Our laboratory works with pharmaceutical companies, compounding and hospital pharmacies, drug manufacturers, and raw material suppliers bringing excellence to pharmaceutical sciences and making pharmaceuticals safer. Our Information Technology Team plays a key and pivotal role in everything we do. Join a tight-knit, collaborative team and make a difference! The IT Specialist provides user support and customer service on company-supported computer applications and platforms and troubleshoots problems and advises on the appropriate action, adheres to and supports company cyber security policies and participates in the creation and completion of IT related projects. The position is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. This position may regularly requires long hours and frequent weekend work. Some highlights... Great Benefits. 100% paid by the Company Excellent Work/Life Balance Fantastic work environment 401K Retirement with Company Match Free Lunch every day This is a safety sensitive position... as defined by state and federal laws that will require repairing, maintaining or monitoring the performance or operation of any safety equipment, laboratory equipment, machinery, laboratory process, or manufacturing process, the malfunction or disruption of which could result in injury or property damage. As a "safety sensitive" classification, you will be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process, or the consequences of testing positive for marijuana. Essential Functions... Respond to requests for technical assistance in person, via phone, electronically Diagnose and resolve technical hardware and software issues Research questions using available information resources Advise the user on appropriate action Administer help desk software Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Actively participates in IT related projects that fall outside the scope of held desk tickets Inform management of recurring problems Stay current with system information, changes, and updates Position Requirements... CompTIA A+ Certified preferred Cisco CCNA or CompTIA Net+ Preferred CompTIA Security+ or similar preferred Working knowledge of fundamental operations of relevant software, hardware, and other equipment Knowledge and experience of customer service practices Related experience and training in troubleshooting and providing help desk support Effective oral and written communication skills Work Environment... This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands... The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. AAP/EEO Statement ARL Bio Pharma, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics or any other characteristic protected by state, federal, or local law. ARL Bio Pharma, Inc. expressly prohibits any form of workplace harassment based on race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics or any other characteristic protected by state, federal, or local law. Improper interference with the ability of ARL Bio Pharma, Inc. employees to perform their job duties may result in discipline up to and including discharge. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics.

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology, Field Support Directorate, East Texas, National Capital Region, Northeast, Northwest Central and Southwest Region. Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology, Field Support Directorate, East Texas, National Capital Region, Northeast, Northwest Central and Southwest Region. Overview Help Accepting applications Open & closing dates 01/09/2026 to 01/15/2026 Salary $74,678 to - $116,362 per year Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or special rate of the duty location. Pay scale & grade GS 11 - 12 Locations Washington, DC 1 vacancy Boston, MA 1 vacancy Detroit, MI 1 vacancy Oklahoma City, OK 1 vacancy Show morefewer locations (1) El Paso, TX 2 vacancies Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test Yes Financial disclosure No Bargaining unit status Yes Announcement number OIT-SMP-12861278-ART Control number 853929000 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Land and base management Current or former employees of a base management agency. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Clarification from the agency Current Federal employees with competitive status; Career Transition Assistance Plan DHS employees, Reemployment Priority List, Interagency Career Transition Assistance Plan Federal Employees; Current and former Land Management employees who meet the Land Management Workforce Flexibility Act; Veterans eligible under VEOA; Certain Military Spouses. Duties Help Joining Customs & Border Protection will allow you to use your expertise in Information Technology (IT) principles, concepts and methods to support Information Technology systems and services. This position starts at a salary of $74,678.00 (GS-11, Step 1) to $116,362.00 (GS-12, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. In this Information Technology Specialist position, you will become a key team member of Homeland Security professionals to provide technology service, implement projects and deploy systems to reduce downtime and maintain operational availability. Typical work assignments include: * Diagnosing and resolving problems in response to customer reported incidents * Researching, evaluating and providing feedback on problematic trends and patterns to support customer support requirements * Interacting with internal and external stakeholders as the Subject Matter Expert to provide IT guidance and solutions and providing customer training as required * Installing, configuring, integrating, troubleshooting, optimizing and maintaining customer hardware and software to maximize system availability and monitors network performance * Identifying and specifying information system security requirements and ensuring application of information security/information assurance policies, principles and practices Vacancies are as follows: * One in Oklahoma City, OK * One in Washington, DC * One in Boston, MA * One in Detroit, MI * Two in El Paso, TX Location Preference: You may select ONE location where you would be willing to work. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above. Requirements Help Conditions of employment * You must be a U.S. Citizen to apply for this position * Males born after 12/31/1959 must be registered with Selective Service * Primary U.S. residency for at least three of the last five years (additional details below) * All pre-employment processes will be conducted in English * You may be required to pass a background investigation * CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures * As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. * DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. * Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU. Qualifications Basic Requirement: Individuals qualifying based of experience must have Information Technology (IT) related experience demonstrating each of the four competencies listed below. * Attention to Detail- Is thorough when performing work and conscientious about attending to detail. * Customer Service Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Along with the four competencies listed above you must possess at least one (1) year of specialized experience described below to qualify based on experience. Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Analyzing, planning, integrating and configuring network systems hardware * Diagnosing and resolving network problems, hardware/software interface and interoperability problems * Testing, installing, configuring and maintaining networks including hardware, middleware and software to ensure conformance to national standards consulting * Evaluating new hardware and software technologies for potential inclusion into the enterprise Education Substitution: GS-11: Education Substitution requirements for this grade level are located in the education section of this announcement. Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Adjusting, modifying and improving Information Technology systems * Diagnosing and resolving problems in response to customer reported incidents involving different platforms, operating systems, applications and desktop configurations * Installing, configuring, integrating, troubleshooting, optimizing and monitoring network performance * Providing guidance and solutions in planning and implementing migration activities to ensure successful deployment of technologies Education Substitution: There is no education substitution at the GS-12 grade level for this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: * Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and * Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/15/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: * Working for the U.S. Government as a federal civilian or as a member of the military * A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government * Participation in a study abroad program sponsored by a U.S. affiliated college or university * Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Education Substitution: GS-11:Successful completion of a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree in an accredited college or university, may be substituted for experience at the GS-11 grade level. Such education must demonstrate the skills needed to do the work. For this position a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks is qualifying. One year of fulltime graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 54 semester hours should be considered as satisfying the 3 years of full-time study requirement. Please see *********** for additional information. Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see NACES | Credentials Evaluations Provided by NACES Members. See ********************************************************************* for more information. Additional Hiring and Special Appointing Authorities: See "THIS JOB IS OPEN TO" section above for what additional Appointing Authorities may apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement. * Veterans * Military spouses Effective until December 31, 2028, any spouse of a member on active duty may be eligible * Individuals with Disabilities The proof of disability documentation must specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history or need for accommodation. For more information visit this link. * Peace Corps and VISTA * Land Management Hiring Flexibility Act: The following documents are required at the time of application: SF-50s to demonstrate that you meet the eligibility requirements and the most recent performance rating signed by your supervisor or a statement from your supervisor documenting acceptable performance. * Other miscellaneous hiring authorities Additional information Passport: There may be International duty assignments which would require you to obtain and maintain an official passport. Motor Vehicle Operation: You must possess a valid state driver's license at the time of appointment. On Call: This position may require the incumbent to be on call 24 hours per day, seven days per week. Overtime: This position may require uncontrollable, unscheduled overtime in excess of the 40-hour work week. Physical Demands: * You may be required to perform lifting and/or moving of equipment up to 50 pounds or climb ladders. * The work may be performed in an electronics shop, remote sites (which may require alternative modes of transportation), and/or in outlying and remote stations. * The work may require some physical exertion such as long periods of standing or walking, crouching, or crawling in confined spaces or small work areas. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Please upload your resume under the "Resume" document type. Any other relevant supporting documents should be uploaded under their appropriate document types as mentioned above. Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. Do notsubmit documents as a PDF Portfolios. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. ******************************************************** You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics). To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessment will be used to assess the following general competencies: * Reading Comprehension * Decision Making * Accountability * Attention to Detail * Customer Service * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Self-Management * Stress Tolerance * Teamwork * Reasoning If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview the ******************************************************** In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help * Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, phone number, relevant work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. * Your responses to the job questionnaire: ******************************************************** * Your responses to the USA Hire Competency Based Assessment * Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, you should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. * Current CBP Employees are encouraged to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate SF-50s include promotions, within-grade increases, and accessions. * Retired former federal employees must submit your retirement SF-50 and encouraged to submit your most recent annuity statement. * Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP), Interagency Career Transition Assistance Program (ICTAP), or the Reemployment Priority List (RPL)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; or RPL registration documentation. * Are you a veteran? If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD 214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15. If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected type of discharge and anticipated date of separation. If you apply with a written statement at this stage, your preference will be verified by a DD 214 (Member Copy 4) upon separation from the military. To learn more click here. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. * You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). Additionally, if you are a former federal employee, and have been separated from Federal service for over 52 weeks, it is recommended that you submit your most recent rating of record (performance appraisal) when applying. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

This role supports an enterprise IT infrastructure planning and management system used for processing IT requirements, infrastructure funding requests, portfolio management, cable plant documentation, and geospatial-layer data. The position provides Tier II technical support, troubleshooting, documentation, testing, and collaboration with software engineering teams to ensure system stability and user satisfaction. The system operates on an Oracle and Microsoft .NET Framework (4.8) architecture. The Tier II Help Desk Technician serves as the escalation point for user inquiries, technical issues, and defect identification. Responsibilities include system sustainment, issue triage, work order creation, software testing, and coordination with Tier I and engineering teams. Primary Responsibilities Respond to and resolve Tier II support inquiries promptly and professionally. Create and manage customer work orders within the enterprise web application. Provide advanced technical assistance via phone, email, and collaboration tools. Coordinate with Tier I support and software engineering teams to identify issues and escalate defects. Prioritize and respond immediately to high-priority or VIP support requests. Build and maintain positive working relationships with end users to understand support needs. Diagnose, research, and resolve complex software and hardware issues. Perform end-user testing of software releases/builds and log defects in Azure DevOps (ADO). Document, track, and monitor issues to ensure timely and accurate resolution. Collaborate with Help Desk leadership to meet support metrics and customer requirements. Provide guidance and mentorship to Tier I help desk personnel. Identify and communicate potential risks affecting users or the software environment. Maintain current knowledge of emerging IT tools, technologies, and support practices. Required Skills & Qualifications Demonstrated exceptional customer service capabilities. Strong commitment to high-quality user support. Excellent verbal and written communication skills across phone, email, and chat channels. Broad understanding of IT networks, systems technologies, troubleshooting methodologies, and support processes. Proven ability to diagnose and resolve complex technical issues. Preferred Qualifications Bachelor's degree in computer science or equivalent combination of education and experience. 3+ years Help Desk or technical support experience. 3+ years customer service experience, preferably in a call center or enterprise environment. 3+ years' experience in the IT field. 2+ years' experience performing user software testing. Active DoD Secret Clearance Proficiency with: Azure DevOps (ADO) Ticketing/support systems VPN technologies Microsoft 365 Suite Windows 11 Microsoft Teams Laptop provisioning/support tools

Welcome to Love's! The Field Technology Services department is looking IT Fuel Specialists to provide hands-on technical support to Love's store operations by addressing complex fuel system and communication issues. A major focus of this role involves troubleshooting and coordinating resolution of fuel outages in collaboration with internal teams, vendors, and support partners. You will assist with the programming, testing, and validation of fuel dispensing system communication at new and existing Love's locations. This role also leverages generally available AI tools to enhance problem-solving, documentation accuracy, and workflow efficiency. By using AI resources for information gathering, pattern recognition, and task optimization, this position supports improved responsiveness and operational reliability across store systems. Job Functions: Collaborate with store users and vendors to identify system faults and determine appropriate solutions. Analyze escalated work orders and apply structured troubleshooting steps to resolve technical issues. Handle advanced-level fuel system calls from vendors and Facilities Maintenance. Travel to Love's locations nationwide for new store openings and complex fuel system assignments. Troubleshoot and repair fuel system communication issues, validating that systems perform correctly and consistently. Test and verify equipment functionality following installation or service. Partner with other departments to resolve critical issues, document resolutions, and contribute to training resources. Review closed tickets and utilize available AI tools (e.g., ChatGPT, Copilot, Gemini) to identify recurring issues, trends, or process improvements. Maintain accurate documentation of all work orders and calls in Salesforce or other company systems. Assist in the implementation of system updates, process improvements, or automation initiatives. Adhere to established timelines, technical specifications, and expense guidelines. Supports broader team and enterprise goals by proactively contributing to initiatives outside of core responsibilities. Qualifications and Experience High school diploma or equivalent 0-1 years Help Desk experience (Help Desk experience at Love's preferred) Basic AI certification not required but considered a plus. Hard Skills Strong experience with Windows Operating systems and knowledge of Microsoft Office Suite Basic networking skills Gilbarco certification required (Company provided) Basic understanding of computer systems, networking, and automated monitoring tools. Demonstrated ability to use generally available agentive AI tools such as ChatGPT, Microsoft Copilot, or Google Gemini to improve personal work efficiency and productivity. Soft Skills Detail-oriented and thorough in following procedures and documenting work accurately. Reliable and accountable, consistently meeting deadlines with minimal supervision. Collaborative team player who supports others and contributes to shared goals. Flexible and eager to learn new systems, including AI-supported tools and technologies. Practical problem solver who uses curiosity and logic to identify and resolve issues efficiently. Work Environment: Prolonged sitting, some bending and stooping Eye strain (screen use) Manual dexterity sufficient to operate a computer keyboard and calculator Occasional lifting of up to 25 pounds Requires normal range of hearing and vision Additional hours may be necessary. Traveling via car and plane will be required (Amount of travel does vary but travel typically is about 1 week per month) Overnight travel is required Valid Driver license is required Note: The items identified above are representative of those commonly associated with this position but are not exhaustive. Employees may encounter additional or unforeseen responsibilities in the course of their duties. This job description should not be construed to imply that these requirements are the exclusive standards of the position. All employees may be required to follow any other instructions, cross train in other positions, and perform other duties as required by workloads. Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply. Job Category: Information Technology

We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities Problem management and escalation of issues in a timely manner Prioritization of tasks and meeting of deadlines, excellent time management skills Excellent troubleshooting and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up-to-date on market trends, theory and new ways of doing things; embrace change Assist with change-management activities Prepare and deliver complete and concise documentation for all projects Present progress reports to immediate supervisor and or Project Manager (if so assigned) Help turn business problems into technical solutions Manage deployment of equipment in compliance with established technology policies. Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications 2+ years experience in IT related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing) High School Degree required Associate's Degree or higher preferred Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Frequent local travel required

Tech Partners is sourcing candidates for a full-time, on-premises Help Desk / DevOps Support Specialist role in Tulsa, OK. This is a long-term assignment with opportunities for either contract or direct placement. Compensation is $40-$50 per hour. Position Overview This role focuses on supporting a homegrown Point-of-Sale (POS) system and its associated development sandbox environment. The sandbox is used by developers to build and beta test updates, but it requires ongoing maintenance and cleanup. The specialist will serve as the bridge between IT support and development teams, ensuring the platform remains stable, secure, and efficient. Key Responsibilities Provide technical support for the POS platform and related systems. Monitor and maintain the developer sandbox environment, ensuring stability and cleanliness. Collaborate with developers to troubleshoot issues and optimize testing workflows. Document processes and contribute to knowledge base resources. Identify recurring issues and recommend improvements to sandbox management. Support end-user environments as needed, including hardware/software troubleshooting. Qualifications 5+ years of IT support, help desk, or DevOps experience. Strong knowledge of Windows OS, Microsoft 365, and enterprise applications. Familiarity with POS systems or retail technology environments preferred. Experience working with development teams in sandbox/test environments. Excellent problem-solving and communication skills. Associate degree or higher in IT-related field preferred. Industry certifications (CompTIA A+, Network+, ITIL, etc.) are a plus. Assignment Details Location: On-premises in Tulsa, OK Schedule: Full-time, standard business hours Duration: Long-term assignment Compensation: $40-$50 per hour Engagement: Contract or direct placement through Tech Partners

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

IT Help Desk Technician Employment Status: Full-Time Salary: Based on experience, education, and relevant certifications held Direct Supervisor: Director of Information Technology Supervisory Responsibility: None Summary The City of Bixby is seeking a motivated and customer-focused IT Help Desk Technician to join our Information Technology Department. The ideal candidate will provide technical assistance to city employees, troubleshoot hardware and software issues, and support the city's technology infrastructure. This role is essential to ensuring efficient daily operations across all city departments. Minimum Qualifications * High school diploma or GED equivalent (required) * CompTIA A+ certification (preferred) * Valid driver's license * Ability to pass background check and drug screening Duties & Responsibilities General Responsibilities * Provide after-hours support for infrastructure emergencies and off-hour maintenance * Attend after-hour City Meetings as assigned * Assist team members as needed Technical Support & Troubleshooting * Provide first-level technical support via phone, email, and in-person * Diagnose and resolve hardware, software, and peripheral issues (PCs, printers, mobile devices, etc.) * Assist with user account management, password resets, and access requests * Log, track, and document help desk tickets and resolutions Systems, Equipment & Network Support Customer Service & Training * Provide friendly, professional support to all city departments * Assist staff with basic technology training and best practices * Create and maintain end-user guides and documentation Operational & Administrative Support * Assist with inventory tracking of IT equipment and supplies * Support IT projects, system deployments, and infrastructure upgrades * Maintain confidentiality and follow all cybersecurity and data protection policies * Perform any other duties as assigned by the Supervisor or City Manager Knowledge, Skills & Abilities * Handle stress effectively without it interfering with performance * Organize, set priorities, and exercise sound independent judgment * Define problems, collect data, establish facts, and draw valid conclusions * Positive, self-motivated, and able to work independently * Flexible and adaptable to a rapidly changing environment * Strong customer service and communication skills * Basic understanding of computer hardware, software, and networking * Familiarity with Windows, Microsoft Office, and common business applications * Able to diagnose and resolve common technical issues * Follow procedures, document work, and manage multiple tasks * Ability to drive to and perform maintenance at all City-owned sites in all weather conditions * May be required to lift up to 50 pounds * Ability to establish and maintain effective professional relationships with elected officials, the city manager, department heads, staff, partner agencies, and the general public * Flexibility to respond to after-hours assignments, issues, or emergencies Benefits The City of Bixby offers paid employee health, dental, vision, life insurance, pension retirement benefits, and paid time off for accrued vacation and sick leave to full-time employees. Notice The City of Bixby is an equal opportunity employer. How to Apply Interested parties may apply online at City of Bixby Employment Application. This job posting will remain open until filled.

Job Description The Security Analyst is responsible for the protection of the data and infrastructure utilized by CFS Brands and supported facilities. This position will function as the initial point of contact for the acknowledgment and investigation of cyber security alerts and incidents. This includes being the primary cyber security team member responsible for managing the security ticket queue, the team member responsible for creating and updating all cyber security standard operating procedures for handling each type of alert and incident, and this role will be responsible for managing the cyber security server patch management process. Essential Duties: Essential duties and responsibilities include the following. Other duties may be assigned. Responsible for assigned security operations incidents and providing technical assistance when necessary. Responsible for evaluating existing systems and providing technical direction to customers. Responsible for maintaining and managing CFS Brands security systems and procedures to improve utilization or propose revision(s) of infrastructure operations. Responsible for establishing processes and the execution of configuration, testing, and maintaining operating systems, application software, and security management tools. Accountable for communicating with personnel from various areas including staff, vendors, and department leadership to exchange information concerning security. Responsible for applying a security framework and ensuring compliance from the business, vendors, and contractors. Responsible for representing security during any Acquisition and Divestiture activity. Responsible for recommending enhancements to the security infrastructure. Accountable for monitoring compliance with applicable internal and external security and data protection policies. Accountable for managing the security ticket queue and being the initial security team member to investigate and/or escalate alerts and incidents. Administration of FortiSiem, EDR, XDR, Mimecast, KnowB4, and O365 Security and Compliance or similar tools. Travel to local sites and occasionally to remote sites to support corporate initiatives. Responsible for performing related duties as assigned. Education Required: High school diploma or equivalent CompTIA Security+ training Route/Switch training Skills Required: The type of experience required to effectively perform the essential functions and responsibilities of this position are: One year of increasing responsibility in supporting/managing complex IT systems. One or more years of experience with security information systems is preferred. Ability to multi-task in a fast-paced environment. Ability to communicate technical information, both verbal and written to a wide range of end-users in a friendly, professional manner. Strong organizational skills. O365 Administration experience. SIEM Administration. Mimecast Administration. KnowB4 Administration. Familiar with writing company policies. Travel Required: Up to 20% travel to support multiple operating locations and corporate initiatives across the US and Mexico, with potential travel to Europe CFS Brands: Headquarters located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial hygiene products. CFS BRANDS has maintained its industry-leading position and consistent growth with a strong focus on customer support and satisfaction, product variety and availability, and a unique ability to be a “one-stop shop” solution for a wide range of organizations. CFS BRANDS enjoys this competitive market advantage through its extensive network of brands and global manufacturing and distribution facilities. CFS BRANDS' core products include dinnerware, drinkware, professional cookware, industrial hygiene products brushes and cleaning tools, dispensing systems, and healthcare meal service equipment. These products are provided through major distributors customers across the country. CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. More information on CFS BRANDS can be found at ****************** CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

About Us Skydweller Aero Inc. is a transatlantic cutting-edge aerospace company developing solar powered aircraft solutions capable of achieving perpetual flight with heavy, and powerful payload capacity. Utilizing technology based upon the longest continuous renewably powered flight program in history, this fast-growing startup is developing a new class of unmanned aircraft, providing the persistence of geosynchronous satellites with the powerful sensing capabilities and the flexibility of a large, airborne platform. Skydweller Aero Inc. has World and US headquarters in Oklahoma City and European offices headquartered in Spain. Utilizing technology based upon the longest, continuous solar powered flight program in history, our fast-growing start up is defining a new class of unmanned aircraft, empowering a more secure and connected world. Job Functions Support Level 1 & 2 technical assistance Incident and problem resolution Network troubleshooting to diagnose any issue and escalate Endpoint (W11) and Application Support Administration of Office365, Active Directory, InTune, and Windows Server Some non-business hour support may be required. Job Description The candidate for this position will act as a first point of contact for incidents and requests; troubleshooting and diagnostics on the network; assist with Windows server administration; assist with MS 365 administration; assist with on-boarding and off-boarding processes; assist with maintenance and configuration of enterprise assets; contribute to team discussions and ideas. It is expected that the selected candidate for this position will be eager to learn they system, grow into new technologies, and strengthen existing skills. The candidate will have support and guidance but should have confidence to take actions based on tasks, needs, or new discoveries. There will be some travel involved depending on project needs. Required Qualifications 5 years of experience in a professional information technology environment Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or technical discipline. equivalent working experience may be considered Experience with Microsoft products including: O365, Exchange Online, SharePoint, Windows Server, Azure Active Directory, Windows 11 environment, Advanced Threat Protection, PowerShell scripting. 1-2 years of experience with either: Windows Server deployment, troubleshooting, and administration MS 365 online administration 1-2 years of experience with network administration Ability to thrive in an ambiguous and fast-paced IT environment with a positive attitude. Ability act on own initiative while maintaining effective relationships with management, co-workers and clients. Ability to cooperate with the team to provide assistance, solutions, and troubleshooting. Preferred Tools / Process Experience Familiarity with SharePoint development Atlassian Jira and Confluence Experience with Windows endpoint management. Proficiency with Active Directory Group Policy Management and Windows PowerShell scripting (working with cloud with PS) Experience with network administration including troubleshooting switches, routers, firewalls, network traffic analysis and network security. Bonus for SDWAN experience. Experience with MS InTune management, configuration, and deployment. Experience with cybersecurity best practice. Search Keywords IT, Information Technology, HelpDesk, Service Desk, Technician, Administrator, Network Please Note: Also please do not have more than one job application, rather apply to one position and refer to other positions that you are interested in, in the NOTES section. Since BambooHR is a 3rd party software, please always check your spam folder for our responses. Company Benefits Health insurance: We offer health insurance to all FTEs, which can include medical, dental, and vision coverage. Paid time off: This includes vacation time, sick leave, and personal days. Flexible schedules: we offer flexible schedules; we help employees achieve a better work-life balance. Professional development opportunities: we may offer training, educational opportunities, or tuition reimbursement programs to help employees develop their skills and advance their careers. Bonuses: we offer bonuses or other forms of performance-based compensation to reward employees for their hard work and achievements.

Technology Job description attached. For salary, please refer to hourly support pay scale at **************************** Attachment(s): IT Technician.pdf