Information technology specialist jobs in Olympia, WA - 284 jobs

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Full Time | Permanent Salary Range: $92,760 - $124,752 Annually This is a telework/hybrid position. The candidate of choice may work from anywhere within the state of Washington with a reliable internet connection. Travel may be required. Are you an experienced network engineer ready to take on complex, high-impact technical challenges? Do you thrive in environments where your expertise keeps essential systems running safely, securely, and efficiently? If so, the Department of Corrections (DOC) is looking for you to join our Digital Network & Voice Services (DNVS) team as a Senior Network Engineer (IT Network & Telecommunications Senior Specialist)! In this role, you will serve as a top-level technical expert responsible for designing, engineering, and improving the agency's enterprise network infrastructure. You will work across wide area networks, campus networks, cloud networking environments, and data center networks that support DOC operations at locations throughout Washington State. You'll provide advanced engineering in areas such as network architecture, routing and switching, firewalls, troubleshooting, and system integration-all with a focus on building highly available, well-designed, secure infrastructure. Your work will directly strengthen the technology foundation that supports DOC's mission to improve public safety and keep correctional operations running smoothly. As a Senior Network Engineer, you'll play a key role in shaping the future of DOC's network services by driving continuous service improvement, implementing modern solutions, and ensuring our systems align with industry best practices. Your expertise will help the agency enhance performance, improve business processes, and deliver reliable technology that supports the Results DOC mission and vision. If you're ready to make a meaningful impact through advanced technical leadership, we'd be excited to welcome you to our team. Join DOC as a Senior Network Engineer - Help Power Mission-Critical Technology Statewide! A completed application packet will include: * A cover letter regarding your interest in this position with our agency * A detailed resume * Three professional references We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community. As a IT Network & Telecommunications Senior Specialist, some of your duties will include: * Performing technical engineering/integration which could look like: * Defining, documenting, integrating, and building highly complex data network configurations, writes procedures, * Performing multifaceted and critical changes, with minimum disruption or impacts to customers * Developing configuration build documents, procedures, and other required system documentation * Gathering, analyzing, storing, and sharing knowledge and information within DVNS team and IT Operations to improve efficiency by reducing the need to rediscover knowledge * Performing analysis and deployment of configuration changes, critical equipment * Updating configuration management to maintain configuration items * Reviewing services regularly looking for continual service improvement opportunities to include: * Gathering, processing, analyzing, presenting, using and recommending corrective actions of data to be implemented * Reporting on the strategic results achieved * Provides information and expert recommendations to both IT and the business. * Ensuring the engineering, integration, and implementation of quality IT services that meet the needs of customers through an appropriate mix of people, process, and information technology * Organizing and participating in planning, delivering, operating, and controlling Data Network Services offered to customers * Providing operations support for complex, urgent, and/or mission-critical systems What we need (required qualifications): * High school diploma or equivalent AND * Eight (8) years experience in the Information Technology field AND * Four years of experience in the last five years supporting data network services within information technology to include: * Enterprise-wide area network, campus, and data center networking platforms engineering feature and functionality of data networking platforms in a medium to large enterprise consisting of at least 300 network components (routers, switches, firewalls, load balancers, and/or other network appliances) within positive span of control OR * Bachelor's degree in computer science or related field from an accredited institution may substitute for four years experience AND * Four (4) years' experience in the Information Technology field. AND * Four years of experience in the last five years supporting data network services within information technology to include: * Enterprise-wide area network, campus, and data center networking platforms engineering feature and functionality of data networking platforms in a medium to large enterprise consisting of at least 300 network components (routers, switches, firewalls, load balancers, and/or other network appliances) within positive span of control In addition to the above education and experience, the below experience is required and may be gained concurrently: * Four (4) years professional work experience analyzing customer requirements and recommending successful solutions * Three (3) years of technical work experience engineering campus and/or wide area networks * One (1) year of technical work experience engineering data center technologies (firewalls, load balancers, overlay networks) * Four (4) years of technical work experience engineering enterprise networking platforms Two (2) years of project management experience within the last five years managing IT projects and producing project management framework deliverables such as project proposals, project charters, work breakdown structures What will make your application stand out (preferred qualifications): * Three (3) years of technical work experience installing, configuring, and engineering enterprise routers * Three (3) years of technical work experience installing, configuring, and engineering core and distribution switches * Three (3) years of technical work experience engineering the Cisco UCS Blade based hardware platform * Four (4) years of technical work experience administering Cisco IOS * Four (4) years of technical work experience administering Cisco IOS * Three (3) years of technical work experience administering Solarwinds Orion * One (1) year of technical work experience scripting in PowerShell * Certifications such as Cisco CCNP Vision: Working together for safer communities. Mission: Improving public safety by positively changing lives. Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington. DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability. IMPORTANT NOTES: * This recruitment may be utilized to fill more than one position. * Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates. Please note: Phone number AND email address are required for all professional references. * A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. * Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply. * We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration. * Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. * Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. * Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results. * Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from *********** and ****************** Until this documentation is provided, you will not be selected to move forward in the hiring process. * DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. *************************************************************** * DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit ************** Telework Details This position may be allocated for telework. Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a "drop in" area available, however, a dedicated workspace within a DOC facility will not be provided. What We Offer: As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include: * Remote/telework/flexible schedules (depending on position) * Up to 25 paid vacations days a year * 8 hours of paid sick leave per month * 12 paid holidays a year * Generous retirement plan * Flex Spending Accounts * Dependent Care Assistance * Deferred Compensation and so much more! PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site. For questions about this recruitment, or to request reasonable accommodation in the application process, please email **************************** or call us at ************. For TTY service, please call the Washington Relay Service at 7-1-1 or **************.

We are a dynamic CPR and Nursing School seeking a versatile and skilled IT Administrator and Support Specialist. This role is integral to our mission of providing top -tier education and training in healthcare. The ideal candidate will have a solid technical background and the ability to manage virtual and in -person teaching technologies (sometimes simultaneously), ensuring a seamless and secure educational experience for our students and staff. Key Responsibilities: Identify, purchase, and set up technology required for simultaneous virtual and in -person teaching. Establish and maintain secure, efficient Wi -Fi networks and systems. Implement and monitor advanced security systems to protect sensitive data and communication. Provide regular IT support and troubleshooting for various hardware and software issues. Manage front desk administrative duties, including but not limited to answering phones, scheduling, and general office management. Coordinate with faculty and staff to assess and fulfill technology needs for educational and administrative purposes. Train and assist staff and students in using technology resources effectively. Ensure regular maintenance and updating of all IT equipment and software. Develop and implement IT policies and best practices. Maintain and update the company website, ensuring functionality and relevance. Support and enhance the student user experience through technology solutions. Assist in curriculum development with audio -visual operations, including video editing. RequirementsQualifications: Bachelor's degree in information technology, computer science, or a related field or equivalent work experience. Proven experience in IT administration, particularly in an educational setting. Strong understanding of network infrastructure and security protocols. Excellent problem -solving and analytical skills. Ability to work independently and as part of a team. Strong organizational and multitasking abilities. Excellent communication skills, both verbal and written. Experience with front desk administration and customer service is a plus. Benefits Competitive salary. Health, dental, and vision insurance. Retirement plan options. Professional development opportunities. Supportive and collaborative work environment.

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.

Dynamic Computing is looking for an IT Project Technician! Dynamic Computing is a leading Managed IT Service Provider to small companies located in the Puget Sound region and beyond. We're a small but growing company that is focused on being the premier Managed IT Service Provider in the Seattle area. We're looking forward to adding a great new member to our team. Thanks in advance for your consideration. Remote First: Dynamic Computing has adopted a remote first approach. We believe this to be a strategic advantage and continue to innovate on new ways technology can improve how we do business and help our clients. The IT project technician position will be primarily “in person” due to the nature of the position but have some flexibility options for remote work as schedule and workload permits. What kind of person are we looking for? Cutting Edge - As an IT service provider, we're focused on delivering the latest and greatest to our clients, while keeping their business objectives in the front of our minds. That means that we need you to learn all about new technologies, tools, and trends to keep our team and clients current. Thirsty for Knowledge - Our clients have questions, and it's important that we give them great answers! We want you to be the Wikipedia of all things technology (complete with excellent peer review abilities to help your teammates grow their knowledge). Customer Service Oriented - There will be a good amount of time spent both onsite in front of the client and over the phone troubleshooting issues remotely. You'll need to conduct yourself with professionalism and a flare that will keep the client requesting you to help them. Network Infantry - At times, we'll be dropping you into an undocumented environment of hidden switches, ancient routers, and rogue access points with no weapons or maps to guide you. We need you to make sense of it all, document the details and get the rest of the team the information needed to support the site. Project Whisperer - Completing projects and tasks comprehensively, under budget, and with great communication is your bread and butter. Clients love to keep efficient timelines and it excites you to be able to help from start to finish. Checklist Master - 60% success rates just aren't going to cut it. You'll have a lot to keep track of, and getting the details organized, accurate, and consistently executed upon is critical. This job will need someone who enjoys managing lots of little things while focusing on preventing bigger problems. Process and Preparation Ninja - You want things to go as planned, especially when you're in front of the customer. This requires more than just showing up with a box of new equipment. You've learned to think through the work you've been asked to do and find the pitfalls ahead of time. You're consistently evaluating the process, updating the steps and looking for ways to add value and cut out wasted time. Calm, Cool, and Collected - You've got it - no matter what “it” is! Your ability to keep your client service and communication skills polished when challenging situations arise will be key to ensuring ongoing client satisfaction. So what will I be doing every day? Below is a list of the day-to-day areas of responsibility. You won't be responsible for all of them right from the outset - you'll be working with other members of our team and your responsibility will increase over time. Independent Project Delivery- A project will be anything with a predefined scope, quote and budget. A large portion of this position is completing routine projects for our clients, including computer replacements, network equipment upgrades and new location setups. You'll work with the IT Project Manager or another senior project team member to become an expert at preparing, coordinating, and delivering on these projects and will continually improve our standards and best practices along the way. Collaborative Project Work- Larger more complex projects include office moves, new client onboarding/audits, infrastructure overhauls, server migrations, large scale expansions, and cloud/3 rd party software integrations. You'll act as a supporting resource for onsite and remote work on larger projects to help deliver them on time, under budget and with high customer satisfaction. You'll be tasked with equipment prep, user support, onsite assistance Onsite Assistance and Coverage - We can do a lot remotely, but we still need to be ready to drive to a customer site when necessary. As one of our hybrid workers, you'll be tasked with onsite coverage outside of your own project work if other resources are not available. You may also be asked to assist remotely for any sites or customers you have unique knowledge based on recent work. Customer/Client Service - This position is highly interactive with our clients and requires a positive and friendly attitude. You'll be responsible for dealing with all different types of people and businesses with varying knowledge levels and decision-making abilities regarding technology. Documentation - We all know that our own internal filing systems make sense. To us. But unfortunately, they make no sense to anyone else. Which is why we have a wonderful, amazing, peer-reviewed, and internally created knowledge base! It's your job to create, edit, add, subtract, replace, and improve it every single day. That way when the next guy or gal has the same issue, they've got your best and brightest ideas on how to fix it all teed up and ready to go. Continuing Education - We plan on making you learn. About a lot of stuff. All the time. Even when you don't want to. And you're going to have to get certified on it. And we'll pay you for doing it. It's a wonderful thing for someone who's looking to grow, and we won't settle for anything less than your best and brightest. What are the requirements for this position? Here is a list of our “must-haves” for the IT Project Manager: Possesses a high level of integrity / honesty - In a small company, each team member relies on their team to complete their job effectively. Mistakes will always be made and are part of how we all grow. It's very important to us to ensure that those mistakes are recognized, admitted, and resolved as quickly as possible when they occur. We don't expect perfection but do expect honesty 100% of the time. Knowledgeable - We are looking for someone that can hit the ground running and make an immediate impact to our project team's delivery. This requires some decent aptitude and experience working with technology, networking, and end user support. We will provide training and will make sure you have the support you need to succeed, but to be successful you'll need a strong foundation of technical knowledge. Hard Working - We're a company that's growing, changing, and pushing the envelope every single day. We're going to expect you to work hard and focus on moving yourself forward. It'll be worth it. We promise. Helpful - Always willing to assist others in a positive manner. We're a team. We want you to be an integral part of it. Which means we need you to help us, and we'll help you, and we'll all do it with smiles on our faces (at least most of the time). Organized and Detailed - You're on a video call, your phone is ringing, you're taking notes and people are asking questions on instant message, not to mention you have an onsite starting in two hours with computers in the lab you still need to finish setting up. You also have multiple tickets and plethora of research browser tabs open on your screen. You'll need to be able to stay organized and funnel everything into the appropriate tickets, time entries, notes, and updated knowledge base articles, making not forgetting any steps. 3 years of applicable IT experience - preferably working for an MSP/IT Service Provider primarily handling customer facing tickets, projects, or escalations. Experience administering firewalls, networking equipment and wireless systems MCP, A+, and Network+ Certifications or equivalent for computer hardware troubleshooting, networking, and for the latest Windows desktop operating systems. Educated - There are a few pre-requisites for a job at Dynamic Computing. One is that you got an education that will help support your career path. For this position, it means at least an AA or Technical degree in something that's at least kind of computer or IT related. If you've got a bachelor's degree, that's even better (unless it's in General Studies). Heck, we'll even take a master's degree (although we might not be able to afford you). If you've got a PhD, then we definitely can't afford you. Sorry. What do I get for all my hard work? Good question! Here's the scoop on this position: Money - The compensation for this position is market competitive and will be dependent upon experience and expertise but we anticipate a base salary between 55-75k. After a few months, you'll be eligible for our bonus program, which gives you the opportunity to earn an additional 10% of your salary each quarter. Time - We'd like 40 hours/week from you. It might be 45 some weeks, but hopefully not too often. We'll try our best not to have it hit 50. And you'll keep a roughly business hours schedule (We're open M-F 7:30am - 6:00pm. Typical start time is 8:30 am with some flexibility). Medical - We pay 100% of your medical insurance! (We're not kidding). We'll also contribute to your HSA account, and we'd encourage you to do the same (not to mention that you get a tax break for doing so). Disability - We also ensure all employees have both a short-term and long-term disability plan in place to make sure that you continue to receive income if you get hurt and are unable to work. Retirement - We provide a Simple IRA retirement plan, matched dollar per dollar for up to the first 3% of your salary. Paid holidays - You'll get paid for 9 holidays without even showing up to work! You'll get to pick either MLK or President's Day, choice of 4 th of July or Juneteenth, plus Memorial Day, Labor Day, Thanksgiving Day & following Friday, two days at Christmas, and New Year's Day. Additional PTO - You'll get about 16 additional paid personal days off per year that you can use if you're sick or for vacation. Transportation Subsidy -You'll get an ORCA card or parking subsidy depending on how often you are projected to be in the office. The ORCA card entitles you to free transit on the bus, train, light rail and more that you can use to commute. How do I apply? Please submit your resume and cover letter through the job board. You can also see all of the positions currently available on our website. No phone calls or recruiters please. If you're serious about this job, please tell us "why" you're the person we're looking for. We're looking forward to learning more about you! Please be advised that a background check will be required for well qualified candidates during the hiring process as well as on a recurring basis if selected. Thanks for taking the time to read our novel of a job posting. We hope you are as excited about this opportunity as we are!

We are currently seeking to fill the position of IT Field Technician located at the SeaTac International Airport, WA. The ideal candidate will have great customer service skills, the ability to communicate effectively, have good attention to detail, be enthusiastic about technology, and have strong documentation skills. This position requires 1+ year(s) of previous IT experience. Schedule: Tuesday-Saturday Duties include: Provide Exceptional Customer Service Proactively pursue break/fix tickets Working IT services tickets as needed Break/Fix for Desktops & Laptops Assist with Mobile Devices Break/Fix Ticket, Baggage Printers Installing new computers, displays, and IT equipment as needed Minimum Qualifications (Knowledge, Skills, and Abilities): Knowledge of how to build and troubleshoot desktop and laptop hardware Knowledge of installing Windows and software. Knowledge of troubleshooting printers and other peripherals. Excellent communication skills and customer service orientation. Strong work ethic. Ability to handle multitasking. Ability to communicate and interact with all staff and customers. Ability to speak and write English fluently. QUALIFICATIONS, EDUCATION, AND EXPERIENCE: 2-year previous experience preferred Any Microsoft MCP or higher, CompTia A+, CompTia Net+ General Expectations: Maintain established dress code Maintain a professional attitude at all times Follow all company policies and procedures Maintain and submit accurate time cards and work sheets Help maintain a clean and safe work area Accurately complete necessary paperwork Communicate with customers courteously and helpfully Work with all staff as required Self-starter Benefits include: Dental insurance Health insurance Vision insurance Paid Time Off 401(k) Cell phone stipend please do not call the Company as we will reach out to you for inquiries Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

requires you to work onsite. Provide helpdesk and end-user computing support, both hardware and software, for Government Client during day shift operations (0700 - 1530), swing shift operations (1500 - 2330), or graveyard shift operations (2300 - 0930). Assist end-users to use Information Technologies resources efficiently and effectively by providing them with expert assistance, guidance, and training. ITSC Troubleshooting/Support Provide tier-1 and tier-2 IT support for incoming communications from PSNS & IMF users (calls, emails, voicemail, and tickets). Helpdesk technician will be the initial customer point of contact to log and resolve end-user problems. Provide quality desktop support to end users, including support for hardware, printing, applications, and training in a networked environment with minimum end user interruption. Assist users in the area(s) of password reset, desktop application support (Microsoft Office products, Internet Explorer, and Adobe), Windows operating system troubleshooting, and basic print and scanner support. Provide help desk support for troubleshooting workstations, networks, software applications, telephony, printer and other technologies for customers, responding in a timely manner. Troubleshoot issues that arise with the desktop environment and develop solutions or workarounds to those issues. Identify, troubleshoot, research, support and resolve customer IT issues. Escalate issues to appropriate technical personnel when necessary. Assure that all support issues are handled quickly, completely and are fully documented. Maintain the integrity of the desktop computers through upgrades, support, and new technology Maintain accurate records of all support requests. Assist with troubleshooting network issues as needed Processes & Procedures Assist in the development/updating of procedures and policies that define acceptable and effective use of the desktop environment. Perform end-user and technical training in supported applications Assist in the development of desktop security measures that provide automated compliance with Government Client policies. Suggest process improvements through the proper chain of command. Client & Government Interface Be the primary interface to the Government Client user community from within the IT organization. Respond to all desktop support, deployment, and user education requests in a professional and timely fashion. Contractor is not excluded from providing labor in support of other Task Areas as required, if it is deemed to be in the best interests of the Program. Must perform other duties as assigned at the discretion of management on a temporary or extended basis Education High School Diploma/GED Associate degree in an IT related field is desired Experience A minimum of two (2) years of IT Support/Help Desk experience is desired. A minimum of two (2) years of Customer Service experience is desired. Minimum two (2) years of experience with all Microsoft Windows operating systems is required. A minimum of two (2) years of experience with Microsoft products (MS Office Suite) is required. Experience working on the NMCI network is desired License, Cert or Registration CompTIA Certification required: A+, Network +, Security +, or higher. Cyber Security Workforce eligibility must be maintained through training/CEU's of 20 hours annually. The ability to obtain and maintain Secret security clearance Special knowledge, skills, & abilities Experience using a web-based IT Service Management ticketing system. Strong incident and problem management skills including identification and escalation of system issues. Experience troubleshooting IT problems and issues identified by customers and implement corrective actions quickly. Excellent verbal and written communication skills. Ability to work independently as well as collaboratively. Strong customer service orientation. Ability to effectively prioritize and execute tasks in a high-pressure environment. SKT, Inc. is an EEO/Veteran/Disabled employer. For a general description of benefits, please visit: ************************************** 1500-2330

Type: Exempt Work Schedule: Full-time Compensation: $85,450.00 - $89,516.45/annually (Tessera's compensation strategy is to position new employees between the minimum and midpoint of this range, depending on qualifications and experience.) Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees. Full-Time benefits of an IT Support and Technician at Tessera include: Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance Flexible Spending Accounts for both medical and dependent care 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave Potential shared earning bonus Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents Professional development, certifications, and training opportunities Verizon wireless discount Employee Assistance Program (EAP), and an engaging wellness program Public Service Loan Forgiveness eligibility for full-time employees Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees. Tessera is seeking a professional and customer-focused IT and Maximo Support Specialist to provide day-to-day technical support to site users across IT hardware, networking, and core business systems, including Maximo, EZMAX, and Workday. A significant focus of this role involves supporting Field Technicians by ensuring high availability and optimal performance of EZMAX on iPad devices-helping keep field operations efficient, connected, and productive. Typical duties include but are not limited to: Works with central IT team to ensure site network, applications, and devices are available, reliable, and secure for all site users - enabling high productivity. IT Devices include but not limited to computers, iPADs, iPhones, printers, scanners. Works closely with the Tessera IT team to assist with property accountability of issued and deployed IT assets. Supports IBM Maximo mobility (EZMaxMobile) for all users including device support and configuration, training, and ownership of reported issues. Responsible for resolving issues directly, or through coordination with the Maximo Programmer/Analyst team. Understands core IBM Maximo applications and can provide support to mobile and desktop users. Identifies Tier 2 issues and opportunities and escalates to the Maximo Programmer/Analyst team. Owns status of reported issues until resolved. Understands IBM Maximo based reports and MS Power BI development. Works with CFT RVP and functional leaders to identify required changes. Can build and maintain basic MS Power BI reports and dashboards. Responsibilities include development and presentation of training curriculum tailored to specific software modules, product functions and user needs. Leverage innovation, data management and a comprehensive understanding of the Tessera Business Systems software package to obtain maximum value, produce business processes that drive growth and operational efficiencies, and improve and enhance the user experience. Qualifications: Bachelor's degree in Computer Science or similar filed required; Three years of increasingly responsible experience with the use and development of Computerized Maintenance Management System (CMMS) / Enterprise Resource Planning (ERP) Software Minimum 3 years' experience in Informational Technology. CompTIA A+ Certification required. IT/Network Cerifcation preferred. An equivalent combination of education and experience can be considered. Working knowledge of desktop and laptop computers, mobile devices, operating systems, software and applications, email, phone and security systems, printing and network connectivity in a Microsoft Windows environment. Physical Requirements: Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis. Must be able to lift and/or move up to 20 pounds. May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties. Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required. Must have the perseverance to work effectively under pressure for extended periods of time. Requirements: A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance. Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: **************************** Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position. *** Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: **************************** Per our government contract, 2.7.2.6, “No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of U.S. citizenship is furnished.” To Apply: Visit our website at *************** to complete an application. Current Employees: need to log into their Workday to apply through the Jobs Hub . Please reach out to your Recruiter if you need assistance. Tessera is a national non-profit, government contractor that is dedicated to “Creating Opportunities for People with Disabilities” through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees. Individuals with disabilities are encouraged to apply. Tessera is here to help you with the recruitment process. If you require an accommodation or support, please contact us at ************** ext. 349, or email **********************. Tessera is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled - Tessera participates in E-Verify

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

IT Helpdesk at Group14 are responsible for providing technical assistance and support related to our fleet of Apple and Lenovo Windows laptops, software, and SaaS services. You will provide support to our employees remotely and on-site in our South Lake Union office and our Woodinville facility to ensure that all of the systems they need to make Group14 successful are working as smoothly as possible. As part of the Group14 IT team, this individual will have a lot of space to grow and expand their skills, putting them on a strong career trajectory in a mission-driven company. We are looking for an emotionally intelligent and empathetic individual to join the team. Using your expertise, as a team member helps us to identify opportunities for continuous process improvements and collaborating with the People Ops team to improve employee experience. Ultimately, someone who is self-driven, committed to exceptional empathetic customer service and performing user/system administrative responsibilities efficiently will be successful in this role. WHAT YOU'LL BE DOING: * Provide day-to-day technical assistance to employees of all levels (including Executives) for issues related to computers, software, and SaaS independently but also work with the rest of the IT team as a whole. * Onboard new hires, including setting up computers, and granting access to necessary SaaS tools. * Work alongside our Compliance and Security teams to ensure that our policies and guidelines are always followed. * In-office event space A/V support. * Build and maintain the IT Knowledge Base. * 5+ years prior experience with providing technical support in an office environment. WHAT WE'RE LOOKING FOR: * 5+ years prior experience with providing technical support in an office environment. * Strong understanding of both mac OS and Windows Operating Systems. * Experience tracking tickets via FreshService or other ticketing systems. * Experience supporting and managing some of the following products: Google Workspace, Office 365, Zoom. * Ability to organize and prioritize individual projects, tasks, and tickets. * Openness to learn new technologies. * Client-facing experience, a security mindset, and a positive customer service attitude. * Working knowledge of wireless systems and basic network troubleshooting skills. * A problem-solver, analytical, and team-oriented. * Strong attention to detail along with a commitment to quality and confidentiality. * Good communication skills, ability to empathize and talk to people on a non-technical level. * A sense of urgency and a commitment to timely completion of projects. OTHER QUALITIES WE'D LOVE FOR YOU TO HAVE: * Computer management using tools such as Jamf Pro and InTune. * Experience troubleshooting AV equipment. The base hourly rate for this position is $25 - $33 per hour. All positions come with a company bonus and stock options. The actual base rate offered depends on a variety of factors, which may include, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the position is located.

VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Technical Support Specialist II (Desktop Support) ROLE: Desktop Support DEPARTMENT: Information Technology, Technical Services. WORK HOURS: As required to fulfill responsibilities. REPORTS TO: Manager/Supervisor, Technical Services PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: Requires the ability to move PC's and printers weighing up to 50 lbs. Can tolerate all aspects of a hospital environment specifically in an operating room setting. Requires planning, organizing, and working on multiple tasks at one time. Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * High Level independent and team PC troubleshooting skills. Able to troubleshoot complicated, integrated systems. * Detailed documentation and organization skills. * Ability to mentor and assist onboarding new staff. * Keeps CIO/Manager/Supervisor informed of any major system problems. * Prepares for new and changed systems and operating environment by completing training programs as required. * Understands current and emerging technologies and health care trends. * Reports all compromises of security or information to Manager /Supervisor immediately. * Completes assigned tasks within designated time frames. * Operates equipment following established procedures. * Troubleshoots all hardware and software problems, taking appropriate corrective action, or escalates trouble ticket to Supervisor or analyst. Follows up on all problems insuring prompt resolution. * Provides after-hours support according to posted on-call schedule. * Documents all problems and their resolution according to department procedure. Updates, creates, assigns, follows-up, and closes open trouble tickets as needed. * Answers, logs, and follows up on all tickets assigned to Desktop Support queue. * Creates and/or maintains departmental documentation to reflect current environment and any system or procedural changes. TASK LIST: * Escalates technical trouble calls to technical support staff or appropriate resource. * Track equipment for RMA and work orders. * Maintains a trouble call clearance rate in accordance with departmental standards. * Maintain/update customer and equipment database records as well as tracks user problems for trends. * Maintains supplies as needed for production. Date Created: Revised: 7/19, 6/23 Grade: NC06 FLSA: E Cost Center: 8552 Job Qualifications: PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource.

Position Description: The Technical Support Specialist (L2) provides advanced technical support to CharacterStrong customers, ensuring the timely resolution of escalated issues that cannot be resolved by Level 1 support. This role requires strong troubleshooting skills, excellent communication, and a solid understanding of contemporary IT systems. The specialist will work closely with internal Technology teams-including Product Management and Engineering-to maintain service quality, minimize downtime, and deliver a consistently positive support experience. The position is customer-facing and includes managing customer support inboxes and handling inbound support calls. CharacterStrong's Background & Mission CharacterStrong, a FullBloom Company, is a fast-paced, tech education company that makes PreK-12 digital, social-emotional learning curricula and offers professional learning opportunities to support schools with implementation. There's currently a team of more than 130 full-time employees and over 40 contractors and interns collaborating to bring this work to life. Our mission is to create a more loving world by equipping educators with tools to teach the critical social, emotional, and character skills necessary to foster a more empathetic, connected, and generous world. In less than 10 years, our aim is to have reached 50 million students and over 2 million educators. We were ranked by INC. as the 449th fastest-growing private company in the country. At CharacterStrong, you will have the opportunity to positively impact education, both in the United States and internationally. CharacterStrong employees offer their innovation, dedication to excellence, and compassion to help produce transformational curricula and professional learning for educators. CharacterStrong's Company Values & Norms We Produce Excellence - Producing timely, quality results and consistently asking the question, “How can we make this 1% better?” We Take Full Ownership - Taking the initiative to drive work forward, demonstrating responsibility when things do not go according to plan, and proactively closing identified gaps. We Practice Kindness - Exercising inclusion, care, and empathy with others, balancing honesty with compassion, and cultivating the well-being of self and others. We Problem-Solve - Identifying issues, analyzing for understanding, and taking action to implement the best possible solution. Key Responsibilities Troubleshoot and resolve advanced technical issues related to operating systems (Windows, mac OS, Linux), user accounts, security permissions, and device configurations. Support enterprise applications such as Microsoft 365, collaboration tools, and line-of-business systems. Administer and troubleshoot Active Directory, Group Policy, and identity/access management tools. Assist with network connectivity issues, including VPN, Wi-Fi, and basic switch/router configurations. Document troubleshooting steps, resolutions, and knowledge-base articles for recurring issues. Monitor and manage assigned customer support inboxes, ensuring messages are triaged, prioritized, and resolved efficiently. Collaborate closely with Product Management, Engineering, and Infrastructure teams to escalate product defects, clarify expected functionality, and share customer insights. Mentor and support Level 1 Support Specialists by providing guidance, coaching, and technical knowledge-sharing. Participate in on-call rotations or after-hours support as required. Uphold a customer-first mindset while balancing efficiency, accuracy, and technical depth Required Qualifications 3-4 years of experience in a technical support or helpdesk environment. Strong knowledge of Windows and mac OS operating systems. Proficiency with Microsoft 365, Teams, OneDrive, Outlook, and related applications. Experience with Active Directory, user provisioning, and basic networking concepts. Solid understanding of IT security best practices and endpoint protection tools. Excellent analytical and problem-solving skills. Strong verbal and written communication abilities. Ability to work independently and handle multiple tasks in a fast-paced environment. Other Duties Performs other duties as assigned. Benefit Package New laptop computer and other needed equipment Annual Individual Budget for Professional Development of $1,000 401k Savings Plan with employer contribution Medical, Dental, & Vision Insurance Life, AD&D, and Disability Insurance Employee Assistance Program, Mental Health Support, and Well-Being Programs 3 weeks Company-Paid Parental Leave (after 6 months of active employment) Flexible Time Off, 6 Paid Sick Days, 11 Paid Company Holidays CharacterStrong views diversity and the unique ways team members establish connections with our student and educator populations as an asset. Our goal is to ensure we have a team at CharacterStrong which reflects the diverse student population we serve. CharacterStrong is an equal opportunity employer. We provide for fair treatment of all employees based on merit. In accordance with applicable law, race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions, sexual orientation, gender identity or expression, and transgender status), marital status, religion, age, disability, genetic information (including testing and characteristics), service in the military, or any other characteristic protected by applicable federal, state or local law does not affect employment opportunities or practices such as hiring, promotion, development opportunities, pay, or benefits. CharacterStrong complies with all applicable federal, state, and local labor laws. Learn more about us at CharacterStrong.com!

IT Systems Administrator - 6 month contract role Hybrid: 3x a week onsite Compensation: $42-50/hr Our client is seeking a skilled and proactive IT Systems Administrator to join their team. This role is ideal for someone who thrives in a dynamic environment and is passionate about maintaining and enhancing IT infrastructure. The position requires onsite presence twice a week, offering a balanced hybrid work model. About the Role As the IT Systems Administrator, you will be responsible for managing, maintaining, and improving the company's IT systems, servers, and networks. You'll play a key role in ensuring system reliability, security, and performance while supporting end-users and collaborating across teams. Key Responsibilities * Install, configure, and maintain servers, networks, and IT infrastructure components * Monitor system performance and conduct regular maintenance to ensure optimal operation * Provide technical support to end-users, resolving hardware and software issues efficiently * Implement and maintain security protocols to safeguard data and systems * Document system configurations, procedures, and troubleshooting guides * Collaborate with IT staff, vendors, and stakeholders on project planning and execution * Apply updates, patches, and configuration changes in line with industry best practices Qualifications * Bachelor's degree in Computer Science, Information Technology, or related field * Minimum of 3 years' experience in IT systems administration * Proficient in managing Windows and Linux servers and networks * Experience with virtualization technologies such as VMware or Hyper-V * Familiarity with cloud platforms like AWS or Azure is a plus * Skilled in scripting and automation (PowerShell, Python preferred) * Strong understanding of IT security principles * Excellent troubleshooting and communication skills * Certifications such as CompTIA Network+ or Microsoft Certified: Azure Administrator are highly desirable Prime Team Partners is an equal opportunity employer. Prime Team Partners does not discriminate on the basis of race, color, religion, national origin, pregnancy status, gender, age, marital status, disability, medical condition, sexual orientation, or any other characteristics protected by applicable state or federal civil rights laws. For contract positions, hired candidates will be employed by Prime Team for the duration of the contract period and be eligible for our company benefits. Benefits include medical, dental and vision. Employees are covered at 75%. We offer a 401K after 6 months, we do not provide paid holidays or PTO, sick time is offered in accordance with local laws.

Job Title: IT System Administrator Reports to: Sr. Manager of IT Type: Full-Time, Exempt Schedule: 8am - 4:30pm; 5 days a week onsite between Seattle and Everett ESSENTIAL FUNCTIONS Responsibilities include (but not limited to) Support Information Technology requests and troubleshoot end-user computing & access issues via the Valence I.T. Help Ticket system. Maintain and support End User personal computers (desktop & laptop), Operating Systems, Office 365 & commonly used applications, scanners & printers, office & mobile phones, and approved access to Valence applications and data. Maintain and support Server (virtual/physical) infrastructure, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, system resource monitoring, (light) SQL database administration, data back-up, and recovery; and assist in adding/refreshing server technologies & environments. Maintain and support Network infrastructure, including internet & intranet connectivity, firewalls, routers, switches, and all network segments. Analyze network performance using network utilities to perform network/segment tuning to ensure secure and performant connectivity to internal and external systems, including 3 rd party applications/public and government cloud environments. Monitor Information Technology Performance Dashboard to prevent and/or minimize events impacting Valence business and end users. management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed. Work with Valence IT, site, and 3 rd party resources to execute IT-related projects across multiple regions/sites. Knowledge, Skills, and Experience 3+ years of hands-on experience setting up domain users, reviewing group policies, managing OU permissions, and maintaining account and network passwords. 2+ years of hands-on experience managing and maintaining VMWare, vSphere, ESXi, resource pools, VMFS, and virtual switching. 2+ years of hands-on experience managing Firewall appliances such as SonicWall and Fortinet. Must have hands-on experience with Office 365 administration and MFA products. Must have hands-on experience with LAN/WAN technologies - TCP/IP, DNS, DHCP, NAT/PAT, VLANs Must have good organization and documentation skills and the ability to prioritize work. Must have proven capability to communicate (verbal/written) complex technical information to junior and senior levels in the organization. Must have proven capabilities to prioritize and execute multiple tasks concurrently and effectively respond/participate in urgent scenarios impacting key business objectives. A good understanding of PowerShell. Familiarity with Linux/Unix is highly desirable. Education / Certification Qualifications A Bachelor's Degree in Computer Science, Computer Engineering, or MIS, or a related field Certified in one of the following: Network+, Security+, or MCSA. Able to work flexible hours, nights, and weekends (onsite or over the network) to support Information Technology project work/issue resolution when needed. Compensation Range - $75,000 - $85,000 a year depending on experience Locations Valence Surface Technologies facility in PNW supporting the Seattle and Everett region. Benefits: Medical, Dental, Vision, Employer Paid Basic Life, Supplemental Life Insurance, 401k with a 3% Employer Match Generous Paid Time Off program 8 Holidays and 2 Floater Holiday Join a great company with opportunities for growth! Work Environment Temperatures in the work environment can fluctuate with outside weather conditions. Due to the manufacturing environment, Personal Protection Equipment may be required including safety glasses, goggles, aprons, rubber boots, gloves, and a respirator (provided by Company).

Life at PE: Perkins Eastman is a global design firm with expertise that covers all aspects of the built environment. With studios in 25 locations worldwide, we design for people to enhance human experience and leave a lasting and positive impact on peoples lives and the world we inhabit. We are an integrated firm in which our professional roster consists of architects, interior designers, planners, urban designers, landscape architects, graphic designers, construction specification writers, construction economists, environmental analysts, resiliency experts, traffic and transportation engineers, and several other professional disciplines. The Opportunity: IT Client Service Specialist Intern is a customer-service focused role. successful candidate will help to directly support the above location, while providing remote support for staff in all other locations. Collaboration with team members in IT Support, Systems, Applications and Network groups will provide opportunities to participate in technology project design and implementation firm wide. This position reports to the IT Services Manager. This role requires adherence to and communication of standard IT policies, procedures, and best practices pertinent to IT Support operations. The goal is to deliver exceptional desktop services and customer support. Primary Responsibilities: * Support the IT team in maintaining hardware, software, and other systems * Assist with troubleshooting issues and provide technical support * Organize and maintain IT resources * Basic problem-solving including use of remote management systems. * Professional-level verbal and written communication including communicating effectively with audiences of varying levels of technical understanding. * Ability and desire to capture, produce and maintain accurate technical documentation. * Excellent interpersonal, team-oriented skills. Reliable and responsible. * Committed to enforcing all IT policies, including support of system procedures. * Must be innovative and take initiative. Strong attention to detail and accuracy. * Desire to identify and drive resolution of systemic technical issues: identify and develop opportunities for improvement. Education: Computer Science, Information Technology, or Management Information Systems major Desired Technical Skills: * Background supporting both Windows and Apple personal computing environments. * Basic support with Server/Workstation (Windows Server 2016/R2, Windows 10/11). * Familiar with Java, .NET, JavaScript or HTML/DHTML and Microsoft Office Suite is a plus * Strong verbal and written communication * Excellent analytical and problem-solving skills * Ability to work well in teams * Strong work ethic and attention to detail * Mobile Technology (smartphones, laptops, tablet/iPad, etc.) * Telephony (Desktop & Conference Room Analog, Digital, VoIP systems and solutions) * Business Applications (MS Office, Adobe Creative Suite, etc.) * AEC Applications (AutoCAD, Revit, 3ds Max, Rhino, Sketchup, Newforma, etc.) a plus * Scripting and Basic Web Development is a plus Physical Requirements/Work Environment: * Normal office environment with moderate noise level, occasional lifting of up to 25 lbs., regular walking, sitting, bending, twisting, standing and reaching. * Ability to perform consistent daily work on a computer. * Travel is not typically required but may be necessary in support of regional or site-based offices * Must be accessible by mobile phone during and outside of business hours for occasional support emergencies. * Must be willing and able to respond quickly to emergency support situations. Occasional weekend or off-hours work may be required. Benefits: * Gain hands-on experience in an IT position * Shadowing and training experiences with knowledgeable professionals * Opportunity to attend networking events and company meetings * Flexible schedule for students * Compensation available Location: Seattle-Vancouver Salary range: $20 to $22 per hour Hours: up to 21 hours a week (3 days a week, 7 hours a day) Perkins Eastman is an affirmative action, equal opportunity employer and a participant in the U.S. Federal E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Recruitment #2025-12-6774 Full-time, Permanent, Represented position (WFSE) Work Hours and Partial Telework flexibility may be available and considered Salary: $8,522.00 - $11,460.00 Monthly Review of applications is ongoing. We reserve the right to make a hiring decision or close this recruitment at any time after 12/16/2025. It is in your best interest to submit materials as soon as possible. Want to join something GREAT and make a difference? The Department of Natural Resources (DNR) has an exciting opportunity within our Information Technology Division (ITD) as a Senior Enterprise Architect. We are looking for a motivated self-starter to lead the design, development, and ongoing stewardship of DNR's enterprise-wide architecture. You would report to the IT Operations Manager within the Information Technology Division (ITD) and partner with teams across ITD (including network, infrastructure, cybersecurity, development, and the project management office (PMO)), as well as with DNR business partners, to design solutions that support mission-critical operations.Responsibilities: * Develop and maintain enterprise-wide architecture models, diagrams, and standard documentation across business, application, information, and technology domains to ensure alignment with Agency goals. * Build and maintain a two-year rolling IT roadmap, in coordination with leadership, that identifies modernization priorities, end-of-life risks, funding requirements, and opportunities for efficiency and standardization. * Develop conceptual and logical models of future-state architecture incorporating hardware/software frameworks to support long-term modernization aligned with the Agency's mission and IT strategy. * Ensure platform changes and technology additions align with existing Agency systems, strategy, and outcomes, and support long-term planning and growth. * Align enterprise architecture and engineering efforts with business strategy and agency outcomes. * Define and enforce enterprise architecture principles, standards, and compliance for architectural consistency across all initiatives. * Develop and maintain a standardized documentation repository of architectural artifacts to ensure institutional knowledge is accessible and reusable across the enterprise. * Lead and support enterprise-wide IT initiatives that drive strategic alignment and technology adoption. * Establish and enforce enterprise architectural policies, standards, and governance practices to reduce technical debt, improve lifecycle management, and ensure consistent, supportable environments. * Advise agency leadership, service owners, and business partners on technology decisions, ensuring alignment with mission, strategy, and performance for business objectives. * Communicate architecture perspectives (conceptual, logical, physical) in language and format tailored for both executives and technical teams. * Develop and present visual models and strategic plans to support IT decision-making. * Engage with business and technical partners to ensure technology decisions are transparent, aligned, and well-understood. * Provide consultation to project teams and service owners to ensure early alignment with enterprise architecture. * Advise leadership in understanding return on investment (ROI), total cost of ownership, and value of technology initiatives. * Drive enterprise-wide IT initiatives and ensure architectural consistency across projects. * Monitor and improve enterprise architecture performance through measurable outcomes and partner feedback to drive service and technology quality improvements through data-informed decisions. Required Qualifications: * BS - Bachelor of Science degree in Information Technology, Computer Science, or other closely related field AND 8 years of relevant progressive experience providing IT architecture support and solutions; OR an equivalent combination of education and/or experience. * Advanced knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman, FEAF). * Knowledge of principles and practices of multiple IT disciplines, including data management, IT security principles, local and wide area networks, data storage, and application architecture principles. * Experience and Proficiency with architecture modeling tools and diagramming platforms. * Knowledge of IT governance, standardization, and lifecycle management. * Experience and capability in evaluating technologies and aligning architecture with business strategy. * Experience with on-premises, hybrid, and multi-cloud infrastructure (e.g., Microsoft ecosystems, Azure, AWS). * Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices. * Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention and requests are followed. * DNR Core Competencies: * Personal Accountability * Value Others * Compassionate Communication * Inspire Others * Commitment to Excellence * Excellent verbal and written communication skills, with the ability to explain complex concepts to varied audiences. This is required for translating technical concepts into business terms and facilitating collaboration across technical teams and executive leadership. * Ability to communicate professionally and act as a representative for the agency in committees, workgroups, and/or forums. This demonstrates the ability to advocate for the organization, align with external partners, and bring broader enterprise perspectives into internal planning Special Requirements and Conditions of Employment: * This position's assigned Duty Station is the Natural Resources Building located in Olympia, WA. This position is eligible for telework options with prior approval from the direct supervisor. * Occasional travel may be required. Desired Qualifications: * Master's degree in Information Systems, Computer Science, Business Administration, or related field. * Experience working in a public sector, government agency, or highly regulated environment. * Experience in modernizing legacy systems or leading digital transformation initiatives. * Experience in enterprise-level IT governance or standards development. * MSCE, CITA, CCNA, EACOE, CISSP, Security+, ITIL, and TOGAF certifications. Don't let doubts stop you from applying for this position. If you have any questions about the required qualifications or how your experience relates to them, please contact us at ************************. A note to potential candidates: Studies have shown that women, trans, non-binary, Black, Indigenous, and people of color (BIPOC) are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. We value diversity and inclusion in our organization, and we are looking for the best person for the job. Don't hesitate to apply!Application Requirements: Failure to provide the listed documents may result in disqualification. If you have questions or difficulty attaching these documents, please contact ************************. * Apply online: at ****************** (Click on the APPLY button above). * Letter of interest: describing your specific qualifications for the position and the position required, desired, and special requirements. * Resume: that details your experience and qualifications. * References: References are optional at the time your application is submitted. Finalists will be asked to provide a list of at least 3 professional references with current telephone numbers, including your current or most recent supervisor. * Important: Do not attach any documents that include photos or private information (Social Security number, year of birth, etc.). * Complete all supplemental questions. * Candidates who move forward in the recruitment process may be contacted via email at *********************** with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications. Questions? Please contact Becca Paice at becca.paice@dnr.wa.gov/************ or email us at ************************. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call ************** or email ************************. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or **************. About the Department of Natural Resources (DNR). At DNR, we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington's lands and communities through diversity, equity, and inclusion. Our Vision - Our actions ensure a future where Washington's lands, waters, and communities thrive. Our Mission - Manage, sustain, and protect the health and productivity of Washington's lands and waters to meet the needs of present and future generations. Our Core Values: * Safety and Well-Being -Our top priority is the safety of the public and our employees. * Public Service -We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve. * Innovation and Creative Problem-Solving - We solve our state's most pressing challenges through innovative thinking, dedication, and bold and creative vision. * Leadership and Teamwork -We are committed to building leaders at all levels and building teams for success. DNR provides excellent benefits, a few of which include: * Commitment to organizational health and wellness * Work/life balance * DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women's Employee Resource Group, Veterans Employee Resource Group, etc.) * Statewide Employee Business Resource Groups, visit here to learn more * Leadership that empowers and supports employees * Professional development opportunities * Educational and career development aid * Public Service Loan Forgiveness Eligibility * Opportunities to participate in wildland fire suppression assignments * A comprehensive benefits package includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit *********************************** for more information. Additional Information: This recruitment may be extended and used to fill future similar vacancies for up to sixty (60) days. DNR does not use the E-Verify system. For more information, please visit ************** Veterans wishing to claim Veteran's preference, please attach a copy of your DD-214, NGB-22, or other verification of military service. Please black out your Social Security number before attaching it. We thank you and are grateful for your service! Equal Opportunity Employer: The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons with disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing, or completing your application, call ************ or ************** or email **********************. Check us out on: DNR's website | Facebook | Twitter | Instagram | YouTube | WordPress

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military