Information Technology Specialist Jobs in Orlando, FL

Job Title: Network Technician Onsite Requirements: Land Mobile Radio (LMR) / P25 Radio System Knowledge Technical and Networking Background Communication, Initiative, and Customer Service Job Description: Responsibilities: Monitoring multiple types and vintages of Land Mobile Radio (LMR) systems. Document all maintenance actions and record all alarm activity in the tracking database (AMMS). Contact and assist Regional Communications Centers when required. Dispatch internal resources (Engineers, System Techs, IT) Dispatch vendors (HVAC, Generators, etc.) as required to keep systems operationally ready to support first responders. Dispatch and coordinate circuit repairs (telco) Generate and complete preventative maintenance tasks and documentation. Process and follow up on single user issues. Work first, second or third shifts as required. Provide technical support Qualifications: Associates degree or 3 years' experience in a similar position. Previous experience in a call center, NOC or Technical Assistance Center (TAC) environment preferred. Understanding of telecommunications technologies such as LMR trunking, networks, transport and digital transmission theory (TDMA, FSK and ADPCM). Networking principles knowledge. Advanced computer skills, well beyond basic with Microsoft Office Applications (Word, Excel, Access, & Outlook). Computer Operating system knowledge (Windows, UNIX). Ability to successfully complete an FDLE background check. **3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role. Due to the nature of the work, a United States Government Clearance is required to be eligible for the position**

Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. The right candidate will join a high energy, fast paced company and team of very dedicated individuals supporting the IT environments of over 190 local small and mid-sized businesses. Please note: we are not a recruiter or placement service. Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices * Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner * Communicate the need for escalation promptly if you are unable to resolve the issue * Provide fast and friendly tech support to end-users, IT managers, and C-level executives * Typical Week: 85% help desk, 10% server/network support, 5% training/meetings You are a great IT Help Desk Technician candidate if you have..... * Bachelor's Degree, business related field preferred, or equivalent experience * Minimum of 1 year experience working in a 50+ user Windows desktop/server environment * Well-rounded Microsoft desktop technology experience and user support * Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols * Motivation and drive to develop yourself personally and professionally * Strong communication skills both verbal and written * Excellent customer service skills Perks of working here as an IT Help Desk Technician: * WFH Flexibility * Focus on Work/Life Balance * We match 4% on your 401K * Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year * Comprehensive benefits package which includes paid life insurance and paid long term disability * Peerfit membership - providing free access to many local gyms and studios * Paid Maternity, Paternity and foster leave * Quarterly employee/family outings * Career Path road mapping * $200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team * Real Culture initiatives and recognition, not just pizza parties * 360 degree feedback. You talk, we listen. * Mileage reimbursement * Super cool technology - virtual lab, paid certifications and training days * iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values Additional Information: * Valid driver's license and insurance with reliable transportation. This position requires infrequent local travel. * Smoking is prohibited at all client sites and iVenture offices

Job Description Airbus U.S. Space & Defense, Inc offers advanced solutions to meet the most complex U.S. defense, security, space, and intelligence requirements. Celebrating over 50 years in the US, we remain a trusted government partner, leveraging world-class satellite, laser communication, rotor and fixed wing solutions to help our national security, defense and space focused customers meet their missions. Airbus U.S. looks to employ a commitment driven team, dedicated to enabling our customer's mission success. We are committed to maintaining a diverse and inclusive work environment and a welcoming and engaging staff. With competitive compensation and superior employee benefits, as well as a commitment to fostering individual career growth, Airbus U.S. is the place where top talent wants to work. Your Mission Participate in the mechanical installation, troubleshooting and other mechanical GSE activities for new equipment installations and modifications/maintenance of existing equipment. Assist in identifying improvement opportunities and propose practical solutions; participate in the implementation and validation of these solutions. Diagnose root causes of issues rapidly and communicate effective solutions to the broader team for quick implementation. Work closely with the Manufacturing / Mechanical / Automation Engineers Skills & Expertise Experienced with hand / power tools, manufacturing troubleshooting and metal fabrication. Forklift / Scissor Lift experience preferred Machining / Welding experience is a plus Proven ability to work on multiple large-scale projects simultaneously. Autonomy in managing larger scaled projects and leading low-level improvement projects. Co-working with the Production, Manufacturing Engineering and other groups throughout the organization. Excellent communication capabilities to teach / train other technicians. Knowledge working with SCADA, SAP, and Jira is a plus This position is based in Merritt Island, Florida, USA, and is fully on site. Weekend work may be required, with appropriate compensation. Your Profile At least 5-10 years' experience preferably in aerospace, automotive, or aviation manufacturing environments Experience working in a clean room environment is a plus Strong organizational skills, able to plan and accomplish objectives while multitasking and prioritizing. Proficiency in reviewing and understanding both written and electronic procedures and technical documents in English. Verbal French or Spanish is a plus Strong commitment to work, demonstrating flexibility, and self-discipline Physical Demand While performing the duties of this job, the employee is regularly required to sit or stand and use hands to finger, handle, or touch objects, tools or controls. The employee frequently is required to talk and hear. Based on the position an employee is occasionally required to stand for an extended period of time; walk; reach above shoulders; and stoop, kneel, bend, twist or crouch. The employee must occasionally be able to lift and/or move up to 50 pounds. Specific vision abilities require by this job include close vision. Personal Protective Equipment many be required including safety shoes and glasses. Other protective equipment may also be necessary based on the specific task Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment can be busy, noisy, and conditions may vary. Also, contains some mechanical and chemical hazards. Equal Opportunity: Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status, or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your resume or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ***************. Job Posted by ApplicantPro

Job Description This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay rate is $20.50 per hour Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Skills: Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines.

Under general supervision of the Helpdesk Supervisor, the Information Technology Technician performs professional work on computer hardware and software. Installs and supports personal computers and network operations equipment. Assists and supports installation of network servers including operating systems, telecommunication equipment and application software Essential Functions: * Configures and installs personal computer hardware, printers, copiers, software packages and upgrades, and operating systems and upgrades. Performs maintenance to meet the users and business needs. * Assembles and installs PC hardware. Investigates and resolves routine hardware and communications problems; identifies and corrects operations problems on LYNX's computer systems to include software on premises and in the cloud. * Installs Software for Desktop Management to include Asset Management Applications, Remote Desktop Applications, Software Delivery Applications, and SPAM filtering software. * Provides support for users working remotely on LYNX issued equipment. Deploys system updates and patches. * Documents and tracks all activities performed through the LYNX Helpdesk system. Provides customized Helpdesk reports as needed; installs Helpdesk updates when available; and maintains a LYNX Helpdesk knowledgebase for common issues with easy lookup and solutions. * Tests remote push installations within test environment prior to use on the network. * Supports the IT asset life cycle management processes. Assists with the disposal of computer related hardware and software. * Provides recommendations for the purchase of hardware and software needed to operate the network, servers, and desktop PC's to go in the annual fiscal year budget. * Assists with development and implementation of wiring configuration standards, connectivity solutions, overall network operation systems, network software, server hardware configurations, network file systems and active directory structure. Assists with the administration of the Exchange Email Servers and Client Installations including smart phones. * Performs setup and operation of the audio equipment in the board room, open space, and external public or private events; ensures sound levels are adequate for each event making adjustments as needed. Records meetings and events and makes copies available as required. * Performs other duties as may be required or assigned. Required Qualifications: * Associate's degree from a regionally or nationally accredited institution in Computer Science, Information Technology, or a closely related field plus one year of experience supporting an enterprise level PC, LAN, and telephony infrastructure. Qualifying experience must include computer maintenance, diagnostics, troubleshooting and problem resolution. * Additional related experience beyond the minimum requirement may substitute for the required education on the ratio of one year of experience for each year of education. * Must have Dell Client Course and Dell Enterprise Course certification or be able to obtain in 3 months of hire date. Desired Qualifications: * Network+ certification and/or certification as Microsoft Certified Professional. * CompTIA A+ certification helpful Knowledge, Skills, and Abilities (KSAs): * Operational knowledge of Microsoft Office Suite applications. * Knowledge of computer imaging, software installation and support, and implementation of standard desktop and laptop solutions. * Knowledge of information technology concepts, techniques and operating principles. * Knowledge of server operating environments; network software and hardware; database structures, concepts and best practices as well as Microsoft networking basics. * Skills in printer and copier installation, configuration, component functions, driver installation, maintenance, and repairs. * Ability to troubleshoot and operate a computer and various software packages to include Microsoft Office 2019 and Office 365. * Ability to effectively communicate technical issues to diverse audiences both orally and in writing. * Ability to handle multiple priorities and work successfully in a collaborative environment. * Ability to approach problems with a sense of ownership, enthusiasm, and innovation. * Ability to maintain confidentiality when handling sensitive and confidential data and matters. * Strong customer service orientation with attention to detail. * Ability to exhibit a professional, courteous demeanor. * Ability to work in a diverse environment. * Excellent communication and interpersonal skills, including the ability to establish and maintain positive working relationships with those encountered in the course of work using principles of excellent customer service. Work Environment and Special Considerations: * Works in an office environment. * Works within a 24/7/365 team to deliver IT support services across multiple departments and locations. * Must be available to work outside regular business hours depending upon the demands of the job, and in unusual or emergency situations. May be required to work evenings, weekends, and holidays. * Must possess and maintain a valid Florida Driver's License and safe driving record. * Must be able to lift and/or move up to 50 pounds; work in confined spaces; stand, bend, crawl, stoop, walk, and use a ladder. * LYNX provides the community with much needed public transportation, and it is important for the Agency to resume its services as quickly and as safely as possible in the event of any natural, technological, or human-caused emergency or disaster. This position is considered a mission critical member of LYNX's emergency preparation and response efforts during an emergency or disaster and as such, requires 24-hour availability in the event of an emergency or disaster. HIPAA Workforce Members: As a HIPAA Workforce Member, the incumbent in this position will be requested to sign a Privacy Policy Acknowledgement affirming their obligation to maintain confidentiality of all Plan participants' Personal Health Information (PHI). * Newly hired HIPAA Workforce Members will be trained within four weeks of joining LYNX. * In the event a newly hired HIPAA Workforce Member fails to complete this training within the applicable timeframe, they may be reassigned to a position that does not require access to PHI, or appropriate corrective action (up to and including termination) may be taken. * Upon separation of employment or access to PHI, whichever is earlier, each HIPAA Workforce Member will be requested to sign an Acknowledgement of Continued Obligation to Maintain Confidentiality of PHI. Your talent, skills and experience will be rewarded with a competitive compensation package. FREE employee only health insurance Dental, vision, short-term and long-term disability insurance available Retirement plan Life insurance Paid vacation and sick leave Paid holidays FREE LYNX bus transportation for employee, spouse and children Employee wellness center Credit union membership ';

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Job details Information Technology Specialist Internship At ATN Health, we are looking for bright and experienced IT professionals to provide employee IT troubleshooting and office support. Working with a local and remote Help Desk team to deliver a high-quality user experience for your employees. Experience: Procurement of laptops, keyboards/mice, monitors, printers and accessories as needed for new hires and existing ATN Health employees. Prepare new laptop computers for newly hired employees. Includes laptop setup, asset management and setup of all necessary accounts required for new employees. Provisioning and troubleshooting phone issues with our cloud-based phone system. End-user support including Windows desktop/laptops, Mac Computers, Mobile devices (phones, Pads, etc.). Support local and network printers and other peripherals, VPN account creation, configuration, maintenance, administration, and connectivity, VOIP control panel (moves/adds/changes) and desktop phone support. Manage Microsoft Office 365, OneDrive for Business, mapped network drives, mobile email support with Microsoft Office 365, and OTS/COTS software installation and troubleshooting support. Manage all IT hardware inventory at local sites, including maintaining ITAM system (ServiceNow) to 100% accuracy to account for all IT fixed assets. Excellent organizational skills and the ability to manage several concurrent tasks. Other office IT duties as requested. Minimum 5 years General IT experience on both Windows and Mac computers. Must have installation, management and troubleshooting experience with Microsoft Office, Office 365 and other common desktop applications. Basic security understanding and working experience with dual factor/multi factor authentication (2FA/MFA) solutions. Ability to execute detailed procedures in accordance with ATN Health's strict cybersecurity requirements. Basic ITIL problem management understanding and support ticket systems understanding. Basic office networking (switching and connectivity) Windows Active Directory (AD) administration experience is a plus. Support of multiple languages and keyboards a plus Job Types: Part-time, Contract, Internship Pay: $15.00 - $22.00 per hour Benefits: Professional development assistance Referral program Schedule: Monday to Friday On call Supplemental pay types: Commission pay. Ability to commute/relocate: Orlando, FL 32807: Reliably commute or planning to relocate before starting work (Preferred) Experience: IT support: 2 years (Preferred) Work Location: Hybrid remote in Orlando, FL 32807 If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Report job.******************

Job DescriptionClinical Care Medical Centers is looking for an IT technician responsible for providing technical support and assistance to users and organizations regarding computer systems, hardware, software, networks, and related technologies. Their key responsibilities include troubleshooting technical issues, maintaining hardware and software, managing networks, ensuring security measures, and offering user training and documentation. IT technicians should possess strong problem-solving skills, attention to detail, effective communication abilities, and the capability to stay updated with the latest technologies. The Technician will support the following locations: Orlando, Winter Haven, Plant City, and Lakeland . Duties and Responsibilities Set up, configure, and install hardware and software solutions. Diagnose and resolve technical hardware and software issues. Travel to sites to provide hands-on technical support and troubleshooting. Respond to issues in a timely and efficient manner. Collaborate with the internal IT team, sharing information and escalating more complex issues when necessary. Document and track all support activities in a ticketing system. Maintains an up-to-date inventory of equipment. Provides remote troubleshooting of network, PC, or software issues using remote tools. Ensure proper cable management. Abide by company policies and procedures. Comply with HIPAA regulations. Performed other duties as assigned. Requirements / Education / Licenses Two (2) years minimum work experience in an IT-related field. Valid driver's license and clean record. Reliable transportation and ability to commute to sites as needed. Ability to lift and carry heavy equipment as needed. Strong knowledge of Microsoft Windows, Apple Mac OS, Office Suite, and Microsoft Active Directory. Familiarity with troubleshooting hardware, software, and network issues. Proficiency with network concepts (e.g. DNS, DHCP, LAN, WAN, VPN, etc.). Relevant certifications (e.g. CompTIA A+, ITF +, Network +, Server +) are a plus. Fluent in English and Spanish preferred. Excellent communication and customer service skills. Strong organizational skills and ability to multi-task effectively. Detail-oriented and able to work efficiently in a stressful environment. Strong organizational skills and ability to multi-task effectively. Strong sense of teamwork and be able to manage a high volume of interpersonal relationships with tact and diplomacy. Must be able to work independently and relate well with all levels of individuals within the organization. Must be able to follow policies and procedures and work flexible schedule and location. Must be able to work with the Practice Management and/or Electronic Health Record System. Must be able to complete an Access Application. At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Clinical Care Medical Centers is looking for an IT technician responsible for providing technical support and assistance to users and organizations regarding computer systems, hardware, software, networks, and related technologies. Their key responsibilities include troubleshooting technical issues, maintaining hardware and software, managing networks, ensuring security measures, and offering user training and documentation. IT technicians should possess strong problem-solving skills, attention to detail, effective communication abilities, and the capability to stay updated with the latest technologies. The Technician will support the following locations: Orlando, Winter Haven, Plant City, and Lakeland . Duties and Responsibilities Set up, configure, and install hardware and software solutions. Diagnose and resolve technical hardware and software issues. Travel to sites to provide hands-on technical support and troubleshooting. Respond to issues in a timely and efficient manner. Collaborate with the internal IT team, sharing information and escalating more complex issues when necessary. Document and track all support activities in a ticketing system. Maintains an up-to-date inventory of equipment. Provides remote troubleshooting of network, PC, or software issues using remote tools. Ensure proper cable management. Abide by company policies and procedures. Comply with HIPAA regulations. Performed other duties as assigned. Requirements / Education / Licenses Two (2) years minimum work experience in an IT-related field. Valid driver's license and clean record. Reliable transportation and ability to commute to sites as needed. Ability to lift and carry heavy equipment as needed. Strong knowledge of Microsoft Windows, Apple Mac OS, Office Suite, and Microsoft Active Directory. Familiarity with troubleshooting hardware, software, and network issues. Proficiency with network concepts (e.g. DNS, DHCP, LAN, WAN, VPN, etc.). Relevant certifications (e.g. CompTIA A+, ITF +, Network +, Server +) are a plus. Fluent in English and Spanish preferred. Excellent communication and customer service skills. Strong organizational skills and ability to multi-task effectively. Detail-oriented and able to work efficiently in a stressful environment. Strong organizational skills and ability to multi-task effectively. Strong sense of teamwork and be able to manage a high volume of interpersonal relationships with tact and diplomacy. Must be able to work independently and relate well with all levels of individuals within the organization. Must be able to follow policies and procedures and work flexible schedule and location. Must be able to work with the Practice Management and/or Electronic Health Record System. Must be able to complete an Access Application. At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! What you get to do: As an IT support team member, you will: * Perform service transition tasks according to ITIL methodology processes (Asset management, change management, knowledge management-SOP management) * Perform service operation tasks according to ITIL methodology processes (Event management, incident management, problem management, request fulfillment, access management) * Interact professionally with other department and outside vendors * Manage single projects to ensure they are completed on time, on budget, and according to the customer's request. * Interact with corporate IT and vendors to isolate and repair software and remote troubles calls * Assist users with laptop set up and testing * Assist with troubleshooting logical/physical networking issues * Assist with troubleshooting complex telephony issues * Work with IT team members on event set ups and department moves * Assist with new user network access set up * Assist with repair parts and receiving process What it takes to succeed: * 1-3 years of experience working with PC, Security Systems (CCTV and access control), Telecom, System Support and/or Network experience preferred * High school diploma or equivalent * Working knowledge of Windows, Cisco IOS, and/or Avaya * Excellent written/verbal communication skills and be comfortable speaking over a radio * Basic math skills * Basic analog phone troubleshooting skills * Able to recognize and address service design (according to ITIL methodology processes) concerns; to include service levels, availability management and information/physical security management * Able to lift up to 75 pounds and push/pull up to 150 pounds * Able to climb ladders and be comfortable working at heights up to 100 feet * Comfortable working around fumes/dust/odor * Comfortable working around animals * Able to work in all weather conditions * Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays * Available to support an on-call rotation to assist with after-hours needs What else is important: * • Must be able to lift, push, pull and/or carry up to 50 lbs. * Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed * Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing) * Must be able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes Perform cleaning duties, including use of cleaning chemicals * Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays * Must be flexible in work locations as placement will depend on business needs and career development opportunities The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: * FREE park admission * Discounts on park admission tickets and passes for family and friends * Park discounts on food, merchandise, etc. * Scholarship opportunities * Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions. LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations. The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects. This position is based in Orlando, Florida and some travel is required. Job Description •Implement and troubleshoot computer components and network hardware •Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces •System administration experience •Unit test development work, debug applications, investigate and resolve issues •Perform technical tasks like installations, environment refreshes, performance monitoring, etc. •Provide level of effort estimates in support of the development of new functionality •Identify and communicate issues and risks as needed Qualifications Minimum Qualifications: •4 Year degree in an applicable field •Excellent written and verbal communications skills •Excellent organizational skills •1-3 Years of experience in IT experience •1-3 Years of experience working in regulated environments •Demonstrated experience configuring and customizing applications •Experience working with Oracle, SQL Server or comparable databases •Familiarity with database design principles •System administration experience •Experience in Investigating, debugging and resolving issues •Must be willing and to accept travel requirements up to 25% •Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment Desired Qualifications: •Vendor application certification •PL/SQL knowledge is a plus •Experience working in citrix environments is a plus •Other lab experience is a plus Please apply directly for this position at ********************************************************************************** Additional Information We offer comprehensive benefits to regular full-time employees including but not limited to : •Unlimited ceiling for professional growth opportunities within LabAnswer •You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources •Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.) •Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals) •Comprehensive health and welfare programs to fit your individual or family's needs: •Health Insurance •Dental Insurance •Vision Insurance, •401(k) Retirement Saving that includes a generous employer match •Paid Time Off (vacation, sick, holiday) •Company Paid Life Insurance •Company Paid Short and Long Term Disability Insurance •Wellness Plans and Rewards •Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition •Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.

**I.T. Administrator III (CTC'Ss) - "W-TRS"** The WTRS IT Admin III will provide support to a global team of systems and network administrators supporting the US Army Combat Training Centers in the US, Hawaii and Europe responsible for maintaining, configuring, and securing networks and systems, ensuring reliable and efficient communication across all platforms to enable an effective training environment for the US forces and allies conducting training at each site. **Required Skills:** + 6+ years of progressive technical (hands-on) experience related to network administration + Excellent problem-solving and analytical skills + Strong communication and teamwork abilities + Manage networks and servers. + Maintain and update system software and hardware. + Enforce cybersecurity policies + Provide technical support to end-users. + Manage user accounts and access permissions. + Document system configurations and changes. + Administer and fine-tune network protocols (TCP/IP, DNS, DHCP) to maintain optimal connectivity. + Experience in Cisco, Juniper, Palo Alto, Fortinet, or another enterprise-grade networking equipment + Proficient in implementing and managing network security solutions such as firewalls, intr + Design and maintain backup strategies, and system monitoring solutions. + Collaborate with SOC analysts and security teams to improve security of systems and infrastructure Ensure compliance with security frameworks such as NIST, CIS, ISO 27001, MITRE ATT&CK, STIGs, SCG and relevant NIST controls **Desired Skills:** + Certifications such as CCNP, CCIE, JNCIP, CISSP, Sec +, RHCSA, VCP, Microsoft Role Base Certification like Windows Server Hybrid Administrator Associate or legacy MCSE and MCSA. + Strong proficiency in network automation and scripting (Python, Bash, PowerShell) + Ability to architect enterprise-grade network infrastructure including LAN, WAN, and SD-WAN + Experienced in design of VPNs, VLANs, and QoS policies for secure and optimized traffic routing + Experience with software-defined networking (SDN) and network function virtualization (NFV) Ability to analyze packet captures using Wireshark or other forensic tools **Education Requirements:** Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Join Our Team as an IT Contracts Administrator - Shape the Future of Technology Procurement! Are you a detail-driven contracts professional ready to play a pivotal role in a dynamic IT environment? We're seeking an IT Contracts Administrator to manage the full lifecycle of technology contracts-from software and hardware to professional services and construction. What You'll Do: Serve as the central point of contact for all IT contractual matters, interfacing with vendors, consultants, and internal stakeholders. Maintain a comprehensive contracts database, ensuring timely renewals, updates, and resolution tracking. Review proposals and collaborate with IT managers to finalize accurate, deliverables-based agreements. Validate billing rates, assess compliance, and provide timely financial reporting on IT purchase orders and services. What You Bring: A Bachelor's degree in Business, Public Administration, or related field. 6+ years of cradle-to-grave contracts and purchasing experience in a consulting firm, federal contractor, or government setting. Exceptional writing, analytical, and communication skills. Experience with Oracle e-Business Suite Financials and Microsoft Office tools. Detail-oriented with the ability to juggle multiple projects simultaneously. Bonus Points: Certification from NCMA or NIGP. Experience ensuring compliance in a public-sector environment. Why You'll Love It Here: Work at the intersection of technology and public service. Be a key contributor to major IT initiatives. Enjoy a collaborative environment with room to grow professionally. Ready to take your contract management expertise to the next level? Apply today and help power our IT vision forward!

I.T. Administrator III (CTC'Ss) - "W-TRS" The WTRS IT Admin III will provide support to a global team of systems and network administrators supporting the US Army Combat Training Centers in the US, Hawaii and Europe responsible for maintaining, configuring, and securing networks and systems, ensuring reliable and efficient communication across all platforms to enable an effective training environment for the US forces and allies conducting training at each site. Required Skills: 6+ years of progressive technical (hands-on) experience related to network administration Excellent problem-solving and analytical skills Strong communication and teamwork abilities Manage networks and servers. Maintain and update system software and hardware. Enforce cybersecurity policies Provide technical support to end-users. Manage user accounts and access permissions. Document system configurations and changes. Administer and fine-tune network protocols (TCP/IP, DNS, DHCP) to maintain optimal connectivity. Experience in Cisco, Juniper, Palo Alto, Fortinet, or another enterprise-grade networking equipment Proficient in implementing and managing network security solutions such as firewalls, intr Design and maintain backup strategies, and system monitoring solutions. Collaborate with SOC analysts and security teams to improve security of systems and infrastructure Ensure compliance with security frameworks such as NIST, CIS, ISO 27001, MITRE ATT&CK, STIGs, SCG and relevant NIST controls Desired Skills: Certifications such as CCNP, CCIE, JNCIP, CISSP, Sec +, RHCSA, VCP, Microsoft Role Base Certification like Windows Server Hybrid Administrator Associate or legacy MCSE and MCSA. Strong proficiency in network automation and scripting (Python, Bash, PowerShell) Ability to architect enterprise-grade network infrastructure including LAN, WAN, and SD-WAN Experienced in design of VPNs, VLANs, and QoS policies for secure and optimized traffic routing Experience with software-defined networking (SDN) and network function virtualization (NFV) Ability to analyze packet captures using Wireshark or other forensic tools Education Requirements: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

I.T. Administrator III (CTC'Ss) - "W-TRS" The WTRS IT Admin III will provide support to a global team of systems and network administrators supporting the US Army Combat Training Centers in the US, Hawaii and Europe responsible for maintaining, configuring, and securing networks and systems, ensuring reliable and efficient communication across all platforms to enable an effective training environment for the US forces and allies conducting training at each site. Required Skills: * 6+ years of progressive technical (hands-on) experience related to network administration * Excellent problem-solving and analytical skills * Strong communication and teamwork abilities * Manage networks and servers. * Maintain and update system software and hardware. * Enforce cybersecurity policies * Provide technical support to end-users. * Manage user accounts and access permissions. * Document system configurations and changes. * Administer and fine-tune network protocols (TCP/IP, DNS, DHCP) to maintain optimal connectivity. * Experience in Cisco, Juniper, Palo Alto, Fortinet, or another enterprise-grade networking equipment * Proficient in implementing and managing network security solutions such as firewalls, intr * Design and maintain backup strategies, and system monitoring solutions. * Collaborate with SOC analysts and security teams to improve security of systems and infrastructure Ensure compliance with security frameworks such as NIST, CIS, ISO 27001, MITRE ATT&CK, STIGs, SCG and relevant NIST controls Desired Skills: * Certifications such as CCNP, CCIE, JNCIP, CISSP, Sec +, RHCSA, VCP, Microsoft Role Base Certification like Windows Server Hybrid Administrator Associate or legacy MCSE and MCSA. * Strong proficiency in network automation and scripting (Python, Bash, PowerShell) * Ability to architect enterprise-grade network infrastructure including LAN, WAN, and SD-WAN * Experienced in design of VPNs, VLANs, and QoS policies for secure and optimized traffic routing * Experience with software-defined networking (SDN) and network function virtualization (NFV) Ability to analyze packet captures using Wireshark or other forensic tools Education Requirements: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

IT Support & Endpoint Administrator REPORTS TO: Director of Technology STATUS: Salary - Exempt - Full-Time Overview: The IT Support & Endpoint Administrator is a dual-purpose role responsible for both delivering responsive, high-quality technical support to staff and independently managing the organization's endpoint infrastructure. This includes administration of tools and systems used to deploy, secure, and support devices such as desktops, laptops, and mobile devices. The position requires strong technical skills, analytical thinking, and the ability to work independently. While end-user support is a critical component, the primary duty of this role is to own the endpoint deployment process, apply discretion in managing related systems, and contribute to strategic IT initiatives. The Administrator evaluates tools and workflows, proposes improvements, documents standards and procedures, and implements mechanisms to ensure compliance with organizational and security frameworks. Key Responsibilities: Provide hands-on support for staff via the helpdesk system, including troubleshooting hardware, software, and account issues across computers, mobile devices, and peripherals. Install, configure, and maintain user devices in accordance with organizational standards; perform diagnostics, updates, and basic repairs as needed. Manage user onboarding/offboarding processes, device enrollment, and access permissions in line with security policies. Administer and optimize endpoint management platforms (e.g., RMM, MDM), making strategic decisions about groupings, profile structures, and configuration cascades to ensure efficient and secure operations. Design and maintain the organization's device deployment workflows, including imaging or provisioning methods, software packaging, and configuration enforcement. Develop and manage scripts or automation (e.g., PowerShell) to streamline deployment, patching, and compliance tasks. Evaluate the effectiveness of current endpoint tools and recommend improvements, including proposing new solutions, planning implementations, and presenting options to IT leadership. Own and document all standards, procedures, and policies related to endpoint deployment and configuration; maintain change records and revision controls. Design and conduct audits of endpoint systems to verify compliance with internal policies, CIS/NIST frameworks, and regulatory requirements; implement corrective actions as needed. Advise the Director of Technology on risks, trends, and opportunities related to endpoint security, performance, and user experience. Perform additional duties related to technology operations as assigned by the Director of Technology. Qualifications: Minimum 3 years of experience in IT support and endpoint administration in a mid-sized or larger organization using Microsoft-based infrastructure. Experience must include production environments serving multiple departments or business units. Technical certifications (e.g., CompTIA A+, Microsoft Certified: Endpoint Administrator) preferred. Completion of a technical training program or relevant degree desirable. Required Skills: Demonstrated ability to evaluate and select tools, workflows, or solutions aligned with organizational and security standards. Proficiency with endpoint provisioning tools (e.g., Windows ADK, MDT, PXE, FOG, or comparable); experience configuring and administering Microsoft Intune and Autopilot workflows is preferred and expected within the first year. Working knowledge of PowerShell or similar scripting for automation, diagnostics, or policy enforcement. Proficiency in analyzing logs, dashboards, and endpoint activity to proactively resolve issues and improve system reliability. Solid understanding of networking, security best practices, and compliance frameworks. Current, working knowledge of relevant cybersecurity frameworks, including NIST (e.g., 800-53, CSF) and CIS Controls, especially as they apply to endpoint security and configuration. Experience developing and maintaining technical documentation, configuration standards, and IT policies. Demonstrated ability to design and manage compliance or auditing mechanisms related to endpoint operations. Excellent written and verbal communication skills; able to translate technical concepts to non-technical users. Frequent movement between buildings; ability to lift and carry up to 50 lbs. Occasional use of ladders and overhead lifting (up to 20 lbs.) Ability to push carts with equipment up to 100 lbs. Disclaimer: This job description does not imply that these are the only duties to be performed by the employee in this position. The employee will be required to follow any other job-related instructions and perform other job-related duties requested by any person authorized to give instructions or assignments. This description excludes the marginal functions of the position that are incidental to essential job duties. All duties, responsibilities, and requirements are vital to the job. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.

JOB TITLE: IT SUPPORT ADMINISTRATOR- SEVEN (7) YEARS OR MORE MINIMUM EXPERIENCE REQUIRED Kappa Computer Systems (********************** is a growing Managed Services Provider located in Lake Mary, Florida. We're looking to add ambitious, experienced IT Support Administrators to our team! As an IT Support Administrator, you will serve as a technical expert and brand ambassador for Kappa and our clients. As we continue to grow, you will have many opportunities to advance your technical skills and develop professionally. We always seek to promote from within, paving ways for employees to advance their careers with an organization that cares about your overall happiness. POSITION OVERVIEW: Kappa islooking for adynamic and passionate follower of technology! The right candidate must love a challenge and constantly be looking for ways to improve themselves and the companies we work for. They are driven to improve the environment, and they will be expected to contribute to that goal regularly. Our ideal candidate shall analyze, implement, maintain and support clients IT environments including IT equipment, servers, PCs, printers, firewalls and software for a variety of diverse small, medium-sized and enterprise organizations. You will interact with our amazing clients routinely and possess the ability to work happily and promptly under minimal supervision. You should have the ability to adapt to different IT environments quickly, maintain good communication, smile, offer praiseworthy IT support, and attain comprehensive detailed documentation skills. Customer service is number one at Kappa Computer Systems, supporting our clients with a happy, can-do attitude is priceless. Building invaluable relationships with our clients and the Kappa team is key to everyone's success. TYPICAL WORK WEEK: 50% Desktop and application support 25% Network support 20% Server support 5% Meetings EXPERT KNOWLEDGE WORKING WITH: Server, network and desktop/application support- identify root-cause and resolve issues promptly. Support services for Microsoft related technologies: Windows Servers, Azure, 365, SharePoint, Active Directory, etc. Technical programming, services, and support at the network level: Internet connectivity, printers/copiers, routers, switches, firewalls, and security. Management and troubleshooting of on premise and cloud environments. Has worked in large, networked environments with more than 100 + users/ PCs. Firewall support includes but is not limited to: SonicWALL, Meraki, Aruba. Proficiently support complex virtual environments with VMWare and Hyper-V. Remote access solution implementation and support: VPN, and Terminal Services. Anti-Virus and MDR management and support. Desktop and application support including line of business application support and hosted application support. Create network shares, active directory, group policies, and security permissions. Back-up monitoring, testing, and management. Produce and maintain detailed technical and training documentation. IT Management Principles (work planning, testing, maintenance routines, data integrity, security) Deep understanding of network design and how design is used to provide IT services. YOUR DAY-TO-DAY: Handle tier 2 support escalations from the Help Desk. Resolving advanced technical issues. Take ownership and handle the ticket until it is resolved. Working on tickets in a professional manner. Thoroughly documenting processes. Ensure routine preventative maintenance is performed. Mentoring your fellow teammates. Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and outages. Quick to respond to clients with an understanding approach, demonstrating patience, and a follow up to promptly. Monitor, diagnose, troubleshoot, and resolve multiple clients IT support requests remotely and on-site in an apt manner and concludes the call within an equitable amount of time while providing extraordinary service. Supports and maintains all hardware and software in the clients infrastructure. Document internal processes and procedures related to duties and responsibilities. On-Call Rotations, flexibility to accommodate after-hours and weekend client and team member needs. HOW YOU WILL SUCCEED: Clear communication and active listening.Being a great teammate and eager to help others. Ability to work on long term projects and ongoing projects. Ability to work in a fun team environment. Possesses a drive to ensure clients' success and satisfaction. Detail-oriented, self-reliant; with the ability to meet established deadlines. Organize and prioritize your time, can prioritize clients in order of most urgent. Work with little instruction and work tasks without much supervision. Document, document, document your service request details, resolution's, technical notes, passwords, end-user information, and equipment. Have a great work ethic (Made a mistake? Own up to it and learn) Willingness to get the job done right the first time. Can work quickly and move on to the next service/support call in a timely manner. REQUIREMENTS: 4-year degree in related field Seven (7) years or more minimum experience Background check Good driving record - Some travel is required Flexible occasional nights and after- hours On-call Rotations MSP specific experience strongly desired WHAT IS IN IT FOR YOU?!? Competitive pay Retirement plan with 3% company match Health benefits Time off and paid holiday benefits Enjoy your birthday off Mileage reimbursement Company outings All the office snacks you can eat Work/life balance with a focus on a 40-hour workweek Technology training and certifications i.e. Dell, SonicWALL & other certifications Fun work environment, Kappa is rated "Best Places to Work" 5 years in a row! ADDITIONAL INFORMATION: Valid drivers license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed. Applicants selected will be subject to a criminal, employment, and motor vehicle background check.

Full-time Description ***This position is posted on a continuous basis and may close without notice*** MAJOR FUNCTIONS: The Seminole County Tax Collector is seeking an IT Administrator who will be responsible for technical and professional work in either analyzing, developing, implementing, maintaining, and securing enterprise voice and data networks; or designing, programming, configuring, and customizing computer systems software; or planning, implementing, analyzing, designing, and maintaining computer hardware, operating system software, data storage, and database management systems in a complex multi-system environment. ILLUSTRATIVE DUTIES: (NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.) If assigned to Networks: Provides support for the Tax Collector's Office voice and data network communications. Modifies existing network equipment and software to add/modify functionality (e.g., connectivity, network routes, security, virtual networks) through upgrades, programming, etc. Troubleshoots and resolves local area and wide area network problems (e.g., performance, outages, equipment failures, software changes and upgrades). Coordinates with vendor technical support to resolve equipment and software issues. Provides information upon request, such as data dumps, configuration files, or logs. Tests recommended changes. Escalates issues when necessary. Thoroughly documents resolution and closes support tickets. Ensures the protection of the Tax Collector's Office data against malicious and accidental loss using cyber-security tools such as firewalls, intrusion detection/protection systems (IDS/IPS), endpoint protection software, etc. Operates and monitors the output of cyber-security monitoring and analysis tools for potential security compromises. Administers and facilitates a cyber-security awareness-training program for all Tax Collector's Office employees. Attends cyber-security training events and keeps current on cyber-security trends. Installs, configures, tests, and maintains network components such as switches and firewalls. Provides on-call support for after-hours network trouble resolution through remote support and reporting for on-site duty. Creates and updates network documentation. Makes recommendations regarding firewall security design and configuration. Researches and learns how to configure and manage hardware and software. Engages in self-directed learning through sources such as manuals, blogs, vendor articles, web-based classes, etc. Determines potential impact of planned changes; identifies preparatory work that must take place before planned installs. Designs, implements, and maintains network access for users and systems, including virtual private network (VPN) access. Assists with the development of computer security procedures. Leads or assists in the analysis of cyber-security incidents and participates as a principal member of the incident response team. Reviews the overall cyber-security infrastructure posture and coordinates vulnerability assessments. Makes recommendations to management for mitigating vulnerabilities. Researches potential solutions for new functional requirements and replacement of end-of-life equipment. If assigned to Systems: Determines root cause of issues and communicates with the appropriate parties. Notifies management of the need for escalation. Thoroughly documents incidents, remediation activities, and resolutions. Develops and maintains technical documentation, including system diagrams, configuration records, and standard operating procedures. Performs system monitoring; verifies the integrity and availability of systems. Tunes system performance tuning and optimizes resource utilization. Performs backup operations; ensuring successful and recoverable backups. Manages inventory and physical storage and security of backup media. Performs operating system updates, patches, and configuration changes. Performs hardware and software upgrades and migrations. Performs system installation and recovery operations on a 24x7x365 basis. Performs decommissioning of systems. Interfaces with vendor technical representatives. Defines and allocates disk storage for file and database systems on servers and storage area networks (SAN). Develops, documents, and enhances system administration procedures. Prepares detailed technical analysis, recommendations, project plans, and cost projections for server and SAN projects. Maintains high level of technical knowledge of server hardware, SANs, operating system software, and database management software. Designs and implements high-availability hardware and software systems. Analyzes user requirements, developers' needs, and technical constraints. Implements solutions across multiple operating systems. Integrates new technologies into the existing data center environment. Establishes Service Level Agreements with customers. Communicates with customers regarding ongoing technical issues affecting performance. If assigned to Software: Codes and tests computer systems software according to specifications and standards. Creates and maintains methods, procedures and forms to be utilized by end users. Creates and maintains dynamic reports. Creates and maintains web pages. Creates and maintains technical documentation. Performs quality assurance and quality control tasks. Monitors computer systems software to ensure performance meets expectations. Performs program maintenance according to specifications to modify or improve performance. Assists with the implementation of new systems. Assists with the preparation of presentations and training materials. Provides third level help desk support and problem resolution. Performs research and data analysis; participates in special projects. Analyzes cost statistics and prepares economic comparisons of alternative methods. Designs and implements computer systems software, ensuring compliance with established standards. Creates specifications for coding, testing, and implementation tasks. Reviews program code to ensure compliance with established standards. Coordinates implementation of new or modified computer systems software. Identifies opportunities to modify or improve existing systems. Creates and maintains non-technical user documentation, help files, and training materials. Conducts user training sessions. All Assignments: May be assigned to other county locations based upon operational needs. Attends work on a regular and consistent basis. Must adhere to Federal, State, county and local ordinances. Responds to emergency situations. Performs other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES: If assigned to Networks: Knowledge of Ethernet and Fiber Optic data cabling standards, cable types, and cabling systems. Knowledge of Local Area Networking (LAN) and Wide Area Networking (WAN) concepts and applications. Knowledge of Cisco router and switch technology, TCP/IP, and IP-based routing protocols (RIP, EIGRP, OSPF, BGP). Knowledge of wireless network concepts, technology, and design. Knowledge of the principles and methods of securing information technology infrastructure, including: firewalls, web and email content filtering, Intrusion Detection/Protection Systems (IDS/IPS), endpoint protection, etc. Knowledge of network security concepts and firewall technologies. Knowledge of various types of network authentication methods and protocols, including: two-factor/multi-factor authentication, single-sign-on (SSO), Kerberos, Secure Sockets Layer (SSL), and Transport Layer Security (TLS). Knowledge of virtualization principles and related cyber-security activities. Knowledge of access control lists and their proper usage in routers, switches, and firewalls. Knowledge of client server and web-based computer architecture and application data flows. Knowledge of Microsoft and Cisco operating systems and capabilities. Knowledge of voice/data network convergence and quality of service concepts. Knowledge of modern network management systems and their use in monitoring network performance and diagnosing network problems. Skilled in testing Ethernet cabling with specialized test equipment. Skilled in installation and configuration of Cisco routers and switches. Skilled in programming router, switch, and firewall access control lists. Skilled in the administration of Microsoft Active Directory and associated services and resources, such as DNS, DHCP, and Group Policy from a security perspective. Able to follow scripts for performing configuration and programming tasks with minimal supervision. Able to use modern network management systems. Able to use network monitoring tools to accurately diagnose problems and determine appropriate corrective actions. If assigned to Systems: Knowledge of server and Storage Area Network (SAN) hardware, operating system software, database management systems, and utility software. Knowledge of the principles and methods of planning, implementing, and managing information technology infrastructure. Skilled in system analysis and tuning. Skilled in system administration of physical and/or virtual servers running Windows, Linux, or Solaris operating systems. Skilled in the identification and resolution of complex problems with server and SAN platforms. Skilled in the installation, migration, and administration of cloud-based computing systems. Skilled in the use of PowerShell and VBScript scripting languages. Skilled in the administration of Microsoft Active Directory. Able to maintain a large-scale server environment. Skilled in the design and implementation of computer server environments; including security, backup and recovery, disaster recovery, routine maintenance, and automation of batch processing. Skilled in the evaluation and recommendation of computer hardware and software. Skilled in planning, coordinating and scheduling projects. If assigned to Software: Knowledge of computer programming and operating systems. Knowledge of the principles of object-oriented programming. Knowledge of systems analysis, data processing, mathematics, statistics, logic and principles of reasoning. Skilled in development and support of computer systems software. Able to perform a wide range of programming tasks; including data automation, editing, analysis, and quality assurance. Able to create effective documentation of workflows and procedures. Able to learn from self-directed study. Knowledge of the principles of database management systems, including data storage, retrieval, and manipulation. Knowledge of the assigned governmental functions and the information required from data processing services. Knowledge of the developer functionality of Microsoft Office products. Skilled in the use of database software, including Oracle and/or Microsoft SQL Server. Skilled in design and documentation of computer systems. Able to establish and maintain effective working relationships. Able to analyze data, develop conclusions, and produce summary reports. Able to plan, schedule, and coordinate the work effort of developing computer systems. Able to interpret system statements, develop general and detailed computer flow charts, and to prepare block diagrams indicating hardware configuration. Able to develop interfaces using database procedures. Able to recognize opportunities for system improvements. All assignments: Able to work independently. Able to communicate effectively both orally and in writing. Able to establish effective working relationships. Able to work under stressful conditions. Able to interact effectively with others. Must be able to relocate to other county locations based upon operational needs. ADA REQUIREMENTS: Mental Demands: Ability to read and comprehend technical and professional writing; including journals, instructions, layouts, schematics, memos, letters, procedures, and safety instructions. Ability to write reports, critiques, memos, letters, instructions and procedures. Ability to speak and write clearly and concisely. Ability to perform general mathematical functions. Ability to analyze data and develop conclusions. Ability to identify and resolve problems. Ability to think logically and show attention to detail. Physical Demands: Ability to see, hear, talk, reach. Ability to grasp, push, pull, lift, and carry up to 40 pounds. Finger dexterity. Visual acuity (depth perception, peripheral vision) necessary to operate a motorized vehicle. Environmental Demands: Inside and outside work. Requirements MINIMUM REQUIREMENTS Bachelor's degree in Computer Science, Information Systems, Engineering, or related field AND at least one (1) year of experience in Software, Systems or Network administration. A comparable amount of education and/or experience may substitute for the minimum requirements. *Must possess and maintain a valid Florida Driver's License. Salary Description $60,000 - $70,000 DOQ

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay rate is $20.50 per hour Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Skills: Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines.