Information technology specialist jobs in Paris, TX - 26 jobs

Description du poste Our Tech//Digital team : Our Paris Tech//Digital team is led by Partners Dessislava Savova and Patrice Navarro. It is comprised of Dessislava and Patrice and 12 experts specialised, amongst other things, in cybersecurity, data protection, e-commerce, platform regulations, artificial intelligence, health data and other emerging technologies, as well as contractual and commercial law, IT, economic regulations, distribution law and consumer law. Our team has cutting-edge expertise in the Tech space and it accompanies clients on their major Tech matters and projects. We notably advise on data protection, cybersecurity resilience and risk, IT agreements, digitisation and tech transformational projects, artificial intelligence, ethical questions around new technologies, connected devices, big data, data access and data sharing, the regulation of online platforms and major tech players and e-commerce more generally, as well as strategic collaborations. To be able to do so, our team also relies on its unique contractual knowhow. We notably have extensive experience advising clients on their strategic commercial and industrial projects, including international projects, and drafting and negotiating the contracts for those projects, such as major joint venture agreements, collaboration agreements and services, procurement, supply and distribution agreements. Our team accompanies international and domestic clients in a variety of sectors, including: Consumer Goods & Retail, Aerospace & Defence, Automotive, Healthcare & Life Sciences, Tech / Telecommunications, Media & Technology, Sports, Energy & Resources, Financial Services, Funds and Insurance. Our team works on a daily basis with other practice areas and other offices across our network, not least in the context of pan-European tech matters, thought leadership and business development. Key attractions : Across the Firm, we advise on large, exciting and high-profile transactions. As well as recruiting the best people, we insist on the professional development of all our lawyers. Indeed, our lawyers work continuously to develop both legal and personal skills through the training programmes offered by our "in-house" university, the Clifford Chance Academy. Our remuneration package is one of the most attractive in the market. Qualifications Skills and qualifications : You are a junior lawyer (1 to 3 years' experience), qualified in France and/or in the UK. You are keen to work in the different areas covered by our Paris Tech//Digital team, with a focus on the Tech side. You have a strong academic background, with a specialised Master's degree in digital law, new technologies, data, e-commerce and/or commercial law (or equivalent). You have significant training and work experience in a Tech, TMT, Digital, New Technologies, Data or equivalent practice. In addition, experience or a special interest in the Healthcare & Life Sciences field would be highly appreciated. An LL.M would be a plus. You possess excellent drafting skills. Ideally, you are fluent in French and in English but as a minimum, you are fluent in English. You are very well-organised and commercial in your approach. Dynamism, team spirit and communication skills are required qualities in order to progress in a stimulating environment. Description de l'entreprise Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work. You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams. Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet Informations supplémentaires Client focus: In order to provide outstanding client service, we need to understand, anticipate and fulfil the unique needs and expectations of each client. To deliver this core part of our business strategy, we want to recruit lawyers who not only have the highest level of technical skills but are also client focused. With Clifford Chance Paris, you will have the opportunity to work on complex and innovative transactions within multidisciplinary national and international teams. You will provide pragmatic and creative answers which demand a good understanding of our clients' markets and environment. Equal Opportunities Statement : At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more about our inclusive culture here

Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté. Inspired by their creative heritage, Kering Houses design and craft exceptional products and experiences that reflect the Group's commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion. Job Description We are currently seeking a IT Procurement Specialist, who will join Kering Technologies Procurement team, as part of our dynamic team based in Paris. Your opportunity You will be responsible for Kering Tech portfolio through the development and implementation of procurement projects, ensuring alignment with both the overall technology strategy and the procurement strategy. In this role, you will support Kering Technologies' transformation and related initiatives by procuring technology services and goods in close collaboration with key stakeholders. How you will contribute * Defining relevant actions to pursue the strategy outlined on your categories, ensuring consistency and compliance with the Kering Technologies Procurement framework and guidelines. * Conducting projects (specification work, sourcing, negotiation, contract, roll-out) in close partnership with Kering Technologies stakeholders for your own projects worldwide. * Executing competitive RFIs/RFPs and managing or supporting on supplier negotiations and selection in alignment with users/requestors and project teams as required. * Actively supporting the Vendor Management Department with Local & Global suppliers to develop supplier relationship, monitoring the performance and maximizing the perceived value of key vendors. * Achieving economic and/or qualitative targets for each purchasing project, monitoring and reporting achievements. * Continuously maintaining current knowledge of sourcing markets and industry trends. * Implementing best practices and benchmarks in Kering Technologies across regions by creating, steering, and continuously engaging the community of stakeholders. Who you are * You have a master's degree in Economics, Engineering Computer Science, Information Technology, or equivalent with a Procurement specialty. * You have at least 6 years of experience in a similar role * You have a proven ability to develop and deliver a strategic vision, with a clear understanding of purchasing management, and are experienced in best practices purchasing tools and techniques in a complex international environment. * You have proven analytical and problem-solving skills with change management attitude. * You have excellent leadership and communication skills. * Excellent planning and project management abilities * Fluent in French and English, Italian is a plus. NB : The job is located in Paris Why work with us This is an excellent opportunity to join the Kering adventure at a time of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs, and sexual orientation - enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Job Type Regular Start Date 2026-03-02 Schedule Full time Organization KERING ITALIA S.P.A.

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at scale, we'd love to hear from you. As an IT Ops Specialist, , you are a key point of contact for employees, supporting users both remotely and on-site. You are the friendly, reliable face of IT, helping teams stay productive while preserving company interests such as security, data protection and operational reliability. Your mission is to ensure IT support not only keeps pace with business growth but scales intelligently. Support is the foundation of the role, but beyond resolving requests, you are expected to continuously improve how the Support and IT Run operate. By combining technical skills, empathy and a strong sense of ownership, you help build a support experience that grows sustainably with the company. You work in a modern, cloud-first environment, supporting devices, internal tools, onboarding, and daily IT operations. The role is mostly on-site, as Paris is our main office. Occasional remote work is possible, in coordination with the IT team and operational needs. Your Missions * IT Support & Run Ownership Provide day-to-day IT support for employees, covering office services, devices, accesses, SaaS tools and general IT requests.Own user requests end-to-end, from investigation to resolution, with a strong focus on reactivity, clear communication and accurate answers.Conduct proper technical investigations before escalation, including system checks, configuration reviews, access verification and log analysis when relevant.Ensure tickets are well-categorized, regularly updated and resolved efficiently, prioritizing user impact and long-term quality rather than simple closure.Escalate issues only when necessary, with clear context and documented investigation.Organize backup and handover with the rest of the IT team when needed to ensure continuity of support and recurring Run activities (ex: Weekly All Hands setup) Keep the IT support backlog clean, monitored, and actionable. Support Tools, Documentation & Scale Master the administration of the IT support platform (Freshservice) to continuously improve G&A operations, covering workflows, forms, automations, reporting and usage guidelines.Maintain clear, up-to-date ticketing tool documentation and a shared knowledge base.Enable ticketing tool users (IT and other teams) on proper usage, improving request quality and documentation based on real questions.Analyze ticket data to identify recurring requests and reduce volume through documentation, self-service, automation, AI-based answers and optimizations for efficient resolution. Day-to-Day IT Operations Manage onboarding and offboarding activities, including device inventory, stock management, account and access setup, onboarding sessions.Stay aware of IT continuous changes (automations, new tools, etc) to anticipate access needs and support impact.Assist with basic IT tools administration tasks, including identity and device management.Collaborate with other departments for an efficient IT Run, like the People team for onboarding/offboarding, the Workplace team for on-site events, office projects and daily operational needs, the Security team for requests approval, common processes improvements.Drive continuous improvement by suggesting, testing and implementing ideas to enhance the overall user experience and IT efficiency.Contribute to IT projects, including automation and AI initiatives in support. Within the First 3 Months Reach full autonomy on the IT Run, owning the support flow end-to-end without constant supervision and very limited escalation.Demonstrate strong reactivity, ownership, organization and effective backup coordination.Deliver clear, actionable reporting on recurring issues and top user requests.Build a data-driven support optimization plan, focused on documentation and Support tool improvements, including AI/self-service and process simplification. What We're Looking For Strong problem-solving and reasoning skills, with the ability to investigate issues end-to-end and know when to ask questions.Autonomous, rigorous, and humble mindset; able to take ownership while learning from feedback.Clear, calm and service-oriented communicator.You're eager to learn and happy to propose new ideas that improve how things are done. It's a strong plus if you have: Experience with mac OS, Windows (including basic commands) and SaaS tools such as Google Workspace, Slack, and Zoom.Familiarity with ticketing tools (Freshservice is a strong plus).Good understanding of security best practices and IAM/MDM concepts.Interest in automation and AI-driven support.Comfort working in English; French is a plus €50,000 - €65,000 a year What you will get * Competitive salary * Equity * The best health insurance with Alan Blue entirely free for you and your family * Trust and flexible working hours We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour

SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Key Responsibilities/Outcome: Position operates in a highly directed workforce environment to handle NBD, DTS calls, installing and servicing PCs, and PC peripherals and/or electronic equipment. Takes service calls and performs incident-specific activities as directed by Help Desk, Service Desk, or script. May perform routine installs, moves, adds, and changes as part of a directed team. Performs scripted image loading, unit diagnostics, and replaceable unit swapping. Runs basic diagnostics and performs basic module replacement on PCs, servers, and peripherals. Performs preventative maintenance activities on certain products as directed. Maintains a high degree of professionalism in actions, demeanor, and dress. Ensures customer satisfaction throughout. Key Qualifications: 2 years experience with computer hardware replacements. General knowledge of desktop hardware and software including basic knowledge of Microsoft applications. Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures. Ability to resolve basic / non-complex problems as directed. Working Place: Sulphur Springs, TX, United States Department : Unisys

About Mobilize Financial Services As a partner caring for all its customers, Mobilize Financial Services builds innovative financial services to create sustainable mobility for all. A subsidiary of the Renault Group whose activity started almost 100 years ago, Mobilize Financial Services is the commercial brand of RCI Banque SA, a French Bank specializing in automotive financing and services for customers and dealers. With operations in 35 countries and more than 4,100 employees, the group financed over 1.2 million contracts (new and used vehicles) in 2024 and sold 3.7 million services. At end 2024, net assets stood at €44.7 billion in financing and pre-tax income at 1,194 million euros. Since 2012, the group has rolled out a deposit collection business in several countries. At the end of December 2024, net deposits collected totaled €30.5 billions. About Internal Audit Internal Audit is an independent and objective activity designed to bring insurance to an organization on its level in managing operations, to provide advice to improve them and contributes to create added value. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. The Internal Audit of Mobilize Financial Services reports to the Group CEO and to the Group Audit Committee. The Internal Audit Function is organized with one team of internal auditors based in countries and at corporate level. Position Key Responsibilities * Audit execution * Support planning, scoping, and execution of IT audits across the Group's entities. * Assist in evaluating IT general controls (ITGCs), application controls, cybersecurity, data management, and IT outsourcing arrangements. * Participate in fieldwork, including walkthroughs, testing, and documentation of findings. * Risk & compliance assessment * Contribute to the assessment of IT risks in line with the bank's risk appetite, ECB expectations, and regulatory requirements. * Review compliance with IT and security-related policies, frameworks (e.g., ISO 27001, NIST), and financial regulations (EBA/ECB guidelines, DORA, GDPR, etc.). * Reporting * Document audit work in line with IIA Standards and internal methodologies. * Draft clear, concise working papers and contribute to audit reports for senior management. * Collaboration & knowledge building * Work closely with business and IT stakeholders across the Group. * Support continuous monitoring of IT risks, emerging threats, and digital transformation projects (cloud, AI, data analytics, mobility services). * Stay current on IT audit best practices, banking regulations, and industry developments. Profile Education & Qualifications * Master's degree in IT, Information Security, Audit, Finance, or a related field. * Additional certifications (or willingness to pursue) such as CISA, CIA, ISO 27001, or equivalent are a plus. Experience * 0-2 years of experience in IT audit, IT risk management, information security, or technology consulting (internship or first role). * Exposure to banking, financial services, or regulated environments is advantageous. Skills * Knowledge of IT general controls, IT security principles, databases, networks, and cloud environments. * Familiarity with audit methodologies, risk assessment techniques, and regulatory frameworks (EBA, ECB, GDPR). * Strong analytical and problem-solving skills with attention to detail. * Excellent written and verbal communication in English (TOEIC score > 750); French, Spanish, Italian or German is a strong asset. * Ability to work in a multicultural, international environment. Mindset * Curious, proactive, and eager to learn. * Strong integrity and professional skepticism. * Team-oriented with an interest in international exposure. What We Offer * A structured career path in IT and Internal Audit with opportunities for professional certifications. * Exposure to cutting-edge IT and digital transformation topics in banking and automotive finance. * International collaboration with colleagues and stakeholders across 36 countries. * Hybrid working arrangements, based in Paris. Job Family Governance Renault Group is committed to creating an inclusive working environment and the conditions for each of us to bring their passion, perform to the full and grow, whilst being themselves. We find strength in our diversity and we are engaged to ensure equal employment opportunities regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc. If you have a disability or special need requiring layout of the workstation or work schedule, please let us know by completing this form. In order to follow in real time the evolution of your applications and to stay in touch with us, we invite you to create a candidate account. This will take you no more than a minute and will also make it easier for you to apply in the future. By submitting your CV or application, you authorise Renault Group to use and store information about you for the purposes of following up your application or future employment. This information will only be used by Renault Group companies as described in the Group Privacy Policy.

About Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited. Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on *************************** Role summary We are seeking a talented IT Technician to become a key player in delivering an exceptional digital experience to all our employees. In this role, you will provide high-quality technical support across hardware, software and collaboration tools, ensuring that every user receives fast, reliable and friendly assistance. You will troubleshoot complex issues, manage equipment and user accounts, and maintain accurate records of incidents and inventory. You will also guide and train users on best practices, contribute to improving internal IT processes and help keep our technology environment secure, efficient and scalable. If you thrive on helping others, enjoy solving technical challenges, and want to make a meaningful impact in a dynamic and fast-paced environment, this role offers the opportunity to shape and elevate our daily IT excellence. Location: Paris What you will do User Support and Issue Resolution * You will provide high-quality technical assistance through email, messaging tools and in-person interactions. * You will investigate and resolve hardware and software issues across operating systems, applications and devices while keeping users informed at every step. * You will log incidents in our ticketing system, ensure timely follow-ups and deliver an exceptional support experience. Equipment Setup and Technology Operations * You will install, configure and update computers along with IT and videoconferencing equipment. * You will manage shipments and returns of devices locally and internationally while maintaining accurate stock and inventory records. * You will ensure that every team member has the right tools from day one and that our equipment lifecycle stays efficient and organized. Account and License Management * You will oversee user accounts and application licenses with precision. * You will ensure proper access management and the application of our security policies across all workstations, reinforcing a safe and compliant environment for all users. Training and Continuous Improvement * You will train and guide users on applications, hardware and best practices. * You will evaluate business needs, propose improvements to IT processes and contribute to building a smoother and more scalable internal technology ecosystem. Required Qualifications * A degree in Computer Science or a related IT field * Fluency in English with strong written and verbal communication * Hands-on experience with Google Workspace administration * Strong troubleshooting skills on both mac OS and Windows environments * Solid understanding of networking fundamentals including Ethernet and WiFi protocols, TCP/IP and basic corporate infrastructure troubleshooting * Familiarity with videoconferencing equipment and associated services * Ability to lift and handle standard IT equipment such as monitors and network devices * Proven experience in a similar support role within a fast-paced organization Now, it would be ideal if you have: * Proficiency in French or another European language * Experience with MDM solutions such as Kandji or Jamf * Interest or experience in automation tools such as Zapier or n8n Location & Remote The position is based in our Paris HQ offices and we encourage going to the office as much as we can (at least 3 days per week) to create bonds and smooth communication. Our remote policy aims to provide flexibility, improve work-life balance and increase productivity. Each manager can decide the amount of days worked remotely based on autonomy and a specific context (e.g. more flexibility can occur during summer). In any case, employees are expected to maintain regular communication with their teams and be available during core working hours. What we offer Competitive salary and equity package ️ Health insurance Transportation allowance Sport allowance Meal vouchers Private pension plan Generous parental leave policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

1. Routine IT Support: Provide technical support for employees' computers, printers, scanners, and other equipment. Handle issues related to system login, email, VPN, and network connectivity. 2. Equipment and Asset Management: Responsible for the registration, issuance, retrieval, and maintenance of IT assets such as computers, monitors, and mobile devices. 3. Network and System Maintenance: Assist in maintaining the company's LAN, Wi-Fi, switches, and other network equipment. Monitor network stability and handle network anomalies. Assist in managing infrastructure such as servers, NAS, and backup systems. 4. Access Control and Account Management: Create, modify, and disable employee accounts (email, system permissions, application permissions). Ensure that permission allocation complies with security standards. 5. Information Security and Compliance: Implement the company's IT security policies, including patch updates, antivirus protection, and access control. Monitor potential security risks and report them promptly. Assist in conducting security training or awareness campaigns.1. Skills and Experience: 1-3 years of IT technical support or maintenance experience. Familiar with Windows systems, Office suite, and common office software. Basic network knowledge including LAN, Wi-Fi, routers, and switches. Basic computer hardware knowledge, capable of simple repairs or replacements. Experience using ticketing systems and asset management systems is preferred. Understanding of basic information security concepts (permissions, backups, antivirus, etc.). 2. Excellent communication skills and service awareness. Patient, meticulous, and able to independently analyze and solve problems. Responsible and able to remain stable under pressure. Strong learning ability and willing to continuously improve technical skills. Team player. 3. Priority will be given to candidates with majors in computer science, information technology, network engineering, or related fields.

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $16.06 - $24.09 As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

Join Pernod Ricard on its ambitious transformation journey and become a part of our new global Program "LEAP", aiming to enhance collaboration at a global level to better support our business ambitions. LEAP is bringing together experts to reshape the way we operate by framing, designing, building and deploying new processes. By building a common business language and harmonized procedures, LEAP will allow us to take togetherness at the next level, and enable many initiatives and innovations, fueled by data and technology. Ready to take a LEAP? Pernod Ricard is looking for a Global Tech Expert - F2S - Production execution will play a critical role in ensuring that product-related processes and data within the ERP system are accurately defined, designed, developed, and implemented. This role demands deep expertise in SAP S/4HANA PP-PI (Production Planning - Process Industries) from a business and technology perspectives. It should encompass both a comprehensive view of our current practices and foster alignment towards desired target, whilst being open to external best market practices. You will be contributing to the Forecast to stock process and part of this team, that encompasses all the steps of the Supply Chain and will be in charge more specifically of the Manufacturing process. You will be based at The Island, our office in central Paris. Your key missions: You will manage Process Design: * Act as a subject matter expert for SAP S/4HANA PP-PI and Quality modules. * Collaborate with business stakeholders to understand and translate functional requirements into robust SAP solutions. * Contribute to document user stories and related detailed specifications embarking processes, data mapping, interfaces, reports, forms & workflows. * Secure convergence (standardization & harmonization) whilst fostering best automation and insights driven activities. * Stay updated with SAP best practices, new releases, and emerging trends in SAP S/4HANA. You will lead Build & Test : * In relationship with design activities, contribute to documentation of use cases, tests scripts & data set. Articulate testing to secure E2E integration and user acceptance testing * Configure and customize SAP S/4HANA functionalities to align with business needs. * Define best practices and standards for SAP implementations, ensuring alignment with industry requirements. * Work closely with development teams to design and validate technical enhancements and integrations. * Support and lead testing phases, including unit testing, integration testing, and user acceptance testing. * Ensure data integrity, consistency, and accuracy across SAP ecosystems related to his scope of responsibility. You will lead Trainings & Roll Out : * Contribute to document training materials and drive some training activities. * Contribute to roll out plan & move to production activities listing & realization. You will be in charge of Post go live/Hypercare : * support post go live activities as per functional & technical field * Troubleshoot and resolve system issues, ensuring minimal impact on business operations. You will be in charge of overall Project Management : report on activities in the frame of Program Management, anticipate deviation as per RICEFW plan, identify risk and mitigation plan. Steer to deliver on time, on quality and on budget. If you recognize yourself in the description below, don't wait to apply! * You have 5 to 10 years' experience * You have strong experience on PP-PI on S/4 HANA * You have strong experience on SAP QM and SAP eWM Location: Paris Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work from home (2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2025-07-01 Target End Date:

Job DescriptionDescription: The Technical Support Specialist is to provide world class hardware technical support to customers of Synapse ITS products, by answering initial questions/requests and providing step-by-step guidance, utilizing ticketing software, CRM software, ERP software and other tools to successfully resolve issues and processing warranty RMA claims, ensuring customer satisfaction. Representative shall be responsible for the technical understanding throughout the products life cycle from development, pre-sales support, post-sales support, and end-of-life. This includes how they are designed, manufactured, tested, used, diagnosed, re-worked, and recycled. Ideal candidates will have prior experience working with traffic calming solutions such as mid-block crosswalk beacons, warning beacons and signs, school zone beacons, and radar speed signs. This technical position requires working knowledge of mechanical and electrical/electronics troubleshooting techniques. Essential Job Functions Conduct technical support, primarily via telephone and email, directly with customers to diagnose and resolve product and installation issues. Work closely with the engineering and marketing teams to develop content for training tools, manuals, knowledge portals and technical bulletins. Use a ticketing system to open, track and close customer issues. Provide necessary reports and feedback to product marketing and engineering to develop requirements and requests for product modifications that are frequently requested by customers and either fix issues or enhance the ease-of-use or functionality of the product(s). Demonstrate proficiency in MS Office, HubSpot CRM, and other internal software systems for generating reports, maintaining records, and communicating internally. Using the ERP software system, the Technical Product Support Representative will Preparing Return Merchandise Authorization (RMA) sales orders and work with RMA repair team to ensure reworked or new RMA orders go out to the customer in a timely manner. Occasional travel to job sites or other corporate facilities for training may be required. Establish and maintain working relationships with industry technical and distribution representatives Train internal personnel, distributors, and customers on Synapse ITS products and positioning with respect to our competition. Provide back-up coverage for other Technical Support Specialists. Requirements: Education: Diploma in mechanical, electrical, or electronics engineering technician/technologist; or related field and/or relevant experience. Bachelor's degree in a related engineering field an asset. Skills: Excellent interpersonal and communication skills, with the ability to effectively interact with customer and internal teams. High technical acumen with troubleshooting electrical and electronics components. Experience with low voltage solar applications an asset. Patience with customers and excellent phone communications skills to effectively troubleshoot and guide customers in a systematic manner to resolve their issues. Ability to explain technical products to non-technical and technical audiences. Solid problem-solving skills. Ability to work collaboratively with cross-functional teams to meet customer needs. Technical writing skills Ability to work independently, take action, and be results-oriented. Ability to learn, adapt, and manage product lines Experience: Minimum of two (2) years of full-time work experience in a technical support capacity, preferably in the traffic or Intelligent Transportation Systems (ITS) marketplace. Experience in the traffic industry, preferably with a deep understanding of mid-block crossings, warning beacons, and radar speed signs. Experience as a signal technician is an asset. Experience developing technical manuals and/or technical training materials an asset.

: IT Technical Support Level I The IT Support Technician I will utilize their technical knowledge to provide IT support to agency employees and support the activities of the IT Support Tech II and IT Lead. This position is responsible for completing assigned work requests, assisting the IT staff with maintaining the technology of the organization, and performing equipment installs and maintenance items. Essential Functions: Complete equipment installs, moves, etc. under the direction of the IT Lead Complete assigned tickets in a timely manner, while ensuring continuous communication with ticket owner until closed. Provide on-site IT support for employees as assigned Assist IT Support Lead in performing preventative hardware and software maintenance as required to ensure continuous operations to the highest extent possible. Perform monitoring and maintenance on systems, under the direction of the IT Lead Perform installation and configuration of Agency computer systems and networking components Assist IT Support Lead with the management of network connectivity throughout the Agency. Must be highly available and responsive to requests, including on-call time as assigned. Other duties as assigned by the IT Support Lead or IT Director. This job description shall include, but is not necessarily limited to, the above duties. May temporarily perform other duties assigned to maintain operations and services. Work Schedule: Monday - Friday 8am - 5pm 8-hour shift (Must have flexibility to work before or after-hours as needed) Job Type: Full-time General Qualification and Requirements: High school diploma or equivalent. Possess a solid technical understanding of computer systems, networking, client/server applications, etc. Must be able to think critically and troubleshoot problems utilizing all available resources. Able to work individually and in groups. Able to work on multiple projects simultaneously. Must be able to travel between agency local sites on a regular basis as required. Benefits: Dental insurance Health insurance Paid time off Ability to Relocate: Greenville, TX 75401: Relocate before starting work (Required) Work Location: In-person

Title: Global Digital IT - Performance Analyst Company: Ipsen Pharma (SAS) Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society! For more information, visit us at ********************** and follow our latest news on LinkedIn and Instagram. Job Description: Ipsen is advancing its digital transformation and strengthening the foundations of its Global Digital & IT (GDIT) organization. To support this ambition, we are recruiting a Global Digital IT - Performance Analyst, a pivotal role helping the GDIT function maintain strong financial control, maximize value realization, and drive operational efficiency. This role plays a key part in ensuring transparency, predictability, and optimization of run costs across infrastructure, cloud, networks, and applications. You will act as the financial guardian of Global Digital IT operations, anticipating spending trends, identifying optimization opportunities, and enabling data-driven decision-making. You will also contribute to the governance frameworks and standards that support the smooth and compliant operation of GDIT. Your key responsibilities * Oversee day-to-day financial operations: internal audits, invoice tracking, purchase order creation, and contract renewals/adjustments. * Act as the financial partner to GDIT leaders, ensuring cost governance, spend visibility, and budget adherence. * Work closely with Finance Controllers and Procurement to support negotiations and secure contract alignment before signature. * Analyse actual usage vs contracted services to identify optimization opportunities and advise technical experts during vendor discussions. * Monitor, forecast, and predict financial flows, providing insights to avoid cost overruns and improve cost efficiency. * Ensure strong financial governance by maintaining accurate data, tracking spend patterns, and recommending cost-saving levers. Your profile & expertise * Experience working closely with IT teams and understanding how technical services operate (FinOps/cloud background is a strong plus). * Solid ability to track, forecast, and analyse financial flows in an operational/IT context. * Comfortable working with contracts, renewals, and vendor discussions, with strong attention to accuracy and cost control. * Analytical, structured, and able to take a step back to assess overall financial performance. * Strong communication and stakeholder management skills, with the ability to challenge and advise experts. * Curious, agile, and somewhat "atypical" profile-able to navigate between finance, procurement, and technical teams. Why join Ipsen? * A strategic role supporting Ipsen's digital and financial excellence. * High visibility across GDIT, Finance, Procurement, and vendor ecosystems. * Opportunity to shape FinOps culture and drive meaningful operational impact. * A collaborative, empowering, and international environment committed to innovation and patient impact. #LI-Hybrid #LI-JR01 Nous nous engageons à créer un lieu de travail où chacun se sent écouté, valorisé et soutenu, où nous incarnons " The Real Us*". La valeur que nous accordons aux différentes perspectives et expériences motive notre engagement en faveur de l'inclusion et de l'égalité des chances. Lorsque nous intégrons des modes de pensée diversifiés, nous prenons des décisions plus réfléchies et découvrons des solutions plus innovantes. Ensemble, nous nous efforcons de mieux comprendre les communautés que nous servons. Cela signifie que nous voulons également vous aider à donner le meilleur de vous-même lorsque vous postulez à un poste chez nous. Si vous avez besoin d'aménagements ou d'aide pendant le processus de candidature, veuillez en informer l'équipe de recrutement. Ces informations seront traitées avec soin et n'auront aucune incidence sur le résultat de votre candidature. *Soyons nous-même

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a Technical Solution Architect, you will be part of a dynamic consulting team driving the design and implementation of innovative technology solutions for our clients. You will collaborate with both business and technical stakeholders to shape architectures that are scalable, maintainable, and aligned with client objectives. This is an opportunity to deepen your architectural skills while contributing to impactful digital transformation projects across diverse industries. What you will do * Participate in the design and implementation of application and solution architectures for complex information systems. * Translate business needs into functional and technical designs in collaboration with product owners, business analysts, and development teams. * Assess our client technological stacks and ways of working for the development process (Agile framework, dev Ops process and solutions…) * Contribute to technology assessments, proof of concepts, and the definition of target architectures (cloud, microservices, APIs, or integration platforms). * Support project teams by reviewing solution designs, ensuring architectural consistency, and promoting best practices in code quality, security, and performance. * Document architectures and key design decisions using standard modeling tools and frameworks. * Work within agile delivery teams and actively collaborate with senior architects to evolve your expertise and architectural approach. What You'll Bring * 0 to 5 years of experience in software engineering or solution design, ideally within consulting, IT services, or technology-driven environments. * Strong technical foundation in modern software development (e.g., Java, .NET, Python, REACT or similar ) and understanding of integration patterns (APIs, messaging, µ-services). * Exposure to cloud environments (AWS, Azure, or GCP) and interest in modern architectural paradigms such as microservices, containers, and DevOps practices. * Analytical mindset with the ability to connect business challenges to technical solutions. * Excellent communication and teamwork skills - you can engage confidently with both developers and business stakeholders. * Fluent in English (French or another European language is a plus). * A proactive, curious attitude and a genuine desire to learn from experienced architects and contribute to meaningful client projects. Who You'll Work With * BCG Managing Directors and Partners (MDP's) * PLA Managing Directors (MD's) * BCG Consultants at all levels * PLA Consultants at all levels * Clients, vendors, partners Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Ignite Recruitment is currently searching for a IT Data Administrator / Report Writer for a growing Trailer manufacturing company in Texas. Salary Range: $75,000 or higher depending on experience Work Schedule: Hybrid - 3 days in office, 2 at home Openings: 1 Summary: As the IT Data Administrator and Report Writer, you will elevate their on-premise, cloud and data warehousing to EXTRODINARY levels. The candidate for this role is required to have an understanding of Oracle & SQL to involve conceptualization, execution and collaboration to ensure data integrity. The IT Data Administrator and Report Writer will build effective relationships with leaders across the business and have a strong focus on our foundational “Do Work, Love Strong” culture. Desired Abilities: Query - Crystal reports Google BigQuery Oracle Database 19c Create standardized dash boards in ERP to track all manufacturing - trailers, manufacturing, planning, shipping, supply chain Report writing Must be within driving distance or open to moving closer to the company Responsibilities: Database administration of Oracle 19c and Google Big Query data warehouse. A fully managed enterprise data warehouse that helps manage and analyze data with built-in features like machine learning, geospatial analysis, and business intelligence ELT & Pipeline management & synchronization. SQL report writing in Google Data Studio, Crystal Reports and Query>HTML/CSV Responsible for back and frontend development. Qualifications: Bachelor's degree in Computer Science, Management Information Systems, or related field preferred. Experience SQL, Crystal Reports and running queries. Preferred Skills / Knowledge Report Writing Google BigQuery Crystal Reports SQL Database Queries Oracle Database Google Data Studio Data Pipelines Interview Process HR phone screen Teams meeting with Hiring Manager and team In person interview Offer

Job Title Innovative Digital Learning Help Desk Analyst Agency East Texas A&M University Department Office Of Academic Technology Proposed Minimum Salary $4,509.00 monthly Job Type Staff Job Description INSTRUCTIONS TO APPLICANT: During the application process the “My Experience ” page has a section provided “ Attachments (Resume/CV, References, Cover letter, etc.) ” to upload required documents. Use the Upload button to add each document. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please provide the following documents: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator. Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at *******************. SUMMARY: The Innovative Digital Learning Help Desk Analyst at East Texas A&M University (ETAMU) is responsible for providing frontline technical support for faculty, staff, and students using the university's learning management system and all associated learning technologies and platforms. This role ensures timely resolution of related issues, contributes to user training and documentation, and collaborates with the team to enhance the digital learning experience. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources. This position is not eligible for remote work. Position is not eligible for visa sponsorship. DUTIES & RESPONSIBILITIES: Provides technical expertise and pedagogical guidance on the use and adoption of the learning management system (D2L Brightspace) and all associated learning technologies to faculty, staff, and students via phone, in-person, the ticketing system, email, or online, ensuring timely resolution of issues. Serves as the first point of contact for LMS and associated technology support requests, providing troubleshooting for a wide range of technical issues including, but not limited to, access, content, assessments, and integrations. Ensures instructional content meets accessibility compliance requirements and quality assurance standards. Develops and delivers faculty development workshops on the effective use of the LMS and related tools in support of teaching and learning. Monitors help desk ticketing system and assigns support tickets to appropriate team members. Resolves Tier 1 and Tier 2 support tickets and elevates high priority issues to the appropriate support team to ensure customer satisfaction and time to resolution is within departmental service standards. Documents the entire support interaction lifecycle in the ticketing system and maintains a knowledge base of common issues and solutions. Creates and updates training materials and user guides for the academic community. Stays current with LMS and learning technology updates, features, and best practices. Performs other duties as assigned. MINIMUM REQUIREMENTS: Education: Bachelor's degree in Educational Technology or related field. Experience / Knowledge / Skills: Two years of experience working with end-users to troubleshoot and resolve issues with the learning management systems (LMS) and classroom technology in higher education. Familiar with accessibility standards and digital learning best practices. Proficiency with Microsoft Office. Excellent verbal communication and technical writing skills. Strong analytical and problem-solving skills. Ability to: Multi-task and work well as part of a team. Work in a fast-paced environment while providing high-quality customer service. Manage multiple priorities and meet deadlines. Licensing/Professional Certifications: N/A Physical Requirements: N/A Other Requirements: This position may be required to work PREFERRED EDUCATION / SKILLS/ EXPERIENCE: Master's degree. Proficiency with D2L Brightspace learning management system and Adobe Creative Suite. Demonstrated experience with a variety of learning technologies, including Panopto, Explorance, VoiceThread, Respondus, Turnitin, and Blackboard Ally. Certifications: D2L Brightspace, Instructional Design, Accessibility, and Quality Matters. Experience with HTML, HTML5, and CSS. SUPERVISION OF OTHERS: Graduate Assistants. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Regular/ Full Time, 100% onsite Work Schedule: Thursday, Friday, Saturday with rotating Wednesdays, 7:00 pm to 7:30 am (12 hour shift) Starting Pay Rate: $23.35 per hour . Job Purpose or Objective(s): The IT Support Specialist's role is to ensure computer operations so that end-users can accomplish organizational tasks. This includes receiving end-user help requests. Problem resolution may involve the use of diagnostics and require that you give hands-on support at the desktop level. You will report to the Information Systems Manager. Primary Tasks: 1. Utilize critical thinking skills, prioritize incoming work orders and assess situations for appropriate response: seek clarification if work is not clear. 2. Apply IT principles, methods, and practices in the customer service area to resolve issues and requests. 3. Identify and learn appropriate software and hardware used and supported by our organization. 4. Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems. 5. Field incoming requests from end-users by both telephone and work orders. 6. You will document all important end-user identification information, including name, department, contact information, and nature of problem or request. 7. Troubleshoot Windows/MAC Operating Systems and Microsoft 0365 applications. 8. Provide resolution of problems or escalation on behalf of customer to appropriate technical personnel. 9. Perform other tasks and projects as assigned. Requirements: High School Diploma or equivalent Technical training in helpdesk support, support technician, or help desk technician Knowledge of basic computer hardware, including PC, servers, switches, and routers Knowledge of desktop and server operating systems, including Windows 7/10, Server 2008/2012 Absorb information quickly. Excellent attitude, phone, and written skills. 1+ years related work experience. High School Diploma or equivalent Technical training in helpdesk support, support technician, or help desk technician Knowledge of basic computer hardware, including PC, servers, switches, and routers Knowledge of desktop and server operating systems, including Windows 7/10, Server 2008/2012 Absorb information quickly. Excellent attitude, phone, and written skills. 1+ years related work experience. 1. You will use, prioritize incoming work orders and assess situations for appropriate response: seek clarification if work is not clear. 2. Apply IT principles, methods, and practices in the customer service area to resolve issues and requests. 3. Identify and learn appropriate software and hardware used and supported by our organization. 4. Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems. 5. Field incoming requests from end-users by both telephone and work orders. 6. You will document all important end-user identification information, including name, department, contact information, and nature of problem or request. 7. Troubleshoot Windows/MAC Operating Systems and Microsoft 0365 applications. 8. Provide resolution of problems or escalation on behalf of customer to appropriate technical personnel. 9. Perform other tasks and projects as assigned.

Job Title Innovative Digital Learning Help Desk Analyst Agency East Texas A&M University Department Office Of Academic Technology Proposed Minimum Salary $4,509.00 monthly Job Type Staff Job Description INSTRUCTIONS TO APPLICANT: During the application process the “My Experience ” page has a section provided “ Attachments (Resume/CV, References, Cover letter, etc.) ” to upload required documents. Use the Upload button to add each document. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please provide the following documents: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator. Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at *******************. SUMMARY: The Innovative Digital Learning Help Desk Analyst at East Texas A&M University (ETAMU) is responsible for providing frontline technical support for faculty, staff, and students using the university's learning management system and all associated learning technologies and platforms. This role ensures timely resolution of related issues, contributes to user training and documentation, and collaborates with the team to enhance the digital learning experience. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources. This position is not eligible for remote work. Position is not eligible for visa sponsorship. DUTIES & RESPONSIBILITIES: Provides technical expertise and pedagogical guidance on the use and adoption of the learning management system (D2L Brightspace) and all associated learning technologies to faculty, staff, and students via phone, in-person, the ticketing system, email, or online, ensuring timely resolution of issues. Serves as the first point of contact for LMS and associated technology support requests, providing troubleshooting for a wide range of technical issues including, but not limited to, access, content, assessments, and integrations. Ensures instructional content meets accessibility compliance requirements and quality assurance standards. Develops and delivers faculty development workshops on the effective use of the LMS and related tools in support of teaching and learning. Monitors help desk ticketing system and assigns support tickets to appropriate team members. Resolves Tier 1 and Tier 2 support tickets and elevates high priority issues to the appropriate support team to ensure customer satisfaction and time to resolution is within departmental service standards. Documents the entire support interaction lifecycle in the ticketing system and maintains a knowledge base of common issues and solutions. Creates and updates training materials and user guides for the academic community. Stays current with LMS and learning technology updates, features, and best practices. Performs other duties as assigned. MINIMUM REQUIREMENTS: Education: Bachelor's degree in Educational Technology or related field. Experience / Knowledge / Skills: Two years of experience working with end-users to troubleshoot and resolve issues with the learning management systems (LMS) and classroom technology in higher education. Familiar with accessibility standards and digital learning best practices. Proficiency with Microsoft Office. Excellent verbal communication and technical writing skills. Strong analytical and problem-solving skills. Ability to: Multi-task and work well as part of a team. Work in a fast-paced environment while providing high-quality customer service. Manage multiple priorities and meet deadlines. Licensing/Professional Certifications: N/A Physical Requirements: N/A Other Requirements: This position may be required to work PREFERRED EDUCATION / SKILLS/ EXPERIENCE: Master's degree. Proficiency with D2L Brightspace learning management system and Adobe Creative Suite. Demonstrated experience with a variety of learning technologies, including Panopto, Explorance, VoiceThread, Respondus, Turnitin, and Blackboard Ally. Certifications: D2L Brightspace, Instructional Design, Accessibility, and Quality Matters. Experience with HTML, HTML5, and CSS. SUPERVISION OF OTHERS: Graduate Assistants. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour