Information technology specialist jobs in Raleigh, NC - 882 jobs

A Snapshot of Your Day On a day-to-day basis, you will be responsible for assisting warehouse personnel with pulling, packing, shipping, and receiving materials, while overseeing incoming and outgoing shipments of field technical equipment. You will manage inventory, organize equipment for transformer crews, and support vehicle maintenance logistics, ensuring all operations run smoothly. Additionally, you will maintain cleanliness in the service areas, arrange for the disposal of hazardous materials, and order consumable goods to enhance overall efficiency. How You'll Make An Impact Support warehouse operations including pulling, packing, shipping, receiving, cycle counting, and ordering consumables for GT SV Parts and Selma Service teams. Manage incoming and outgoing shipments of field technical equipment and maintain inventory records (TCTP) for service equipment. Coordinate equipment setup for transformer crews and assist with outfitting or decommissioning service trailers and tractor trailers. Assist Fleet Specialist with service vehicle logistics, maintenance, and CDL-type vehicle handling. Maintain and organize the service yard, warehouse, and training areas to meet operational, security, and EQS standards. Conduct inspections and maintenance on transformer equipment, generators, trucks, trailers, and arrange proper disposal of hazardous and operational materials. What You Bring Excellent written and oral communication skills. Skilled in Microsoft office products (Power Point, Word and Excel). 3+ years' experience in SAP (PT2) / Inventory management system. Class A CDL required. Familiarization of DOT standards for vehicle maintenance and inspections. General electrical and safety familiarity. General warehousing / plant operations experience About The Team Grid Technologies Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology. Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: ********************************************

Title: Help Desk Intern - Four County EMC Summary Description: Provides first-level IT support to end users, ensuring the smooth operation of computer systems, hardware, and software. Acts as the primary contact for Information Systems help desk inquiries, diagnosing and resolving technical issues, and supporting overall IT operations. Academic and Trade Qualifications: High school diploma or equivalent required; Actively pursuing an Associate's degree or higher in IT or a related field is preferred. Work Experience: Strong knowledge of Windows operating systems and common business software applications. Familiarity with PC, server, printer, and peripheral troubleshooting. Excellent problem-solving, communication, and interpersonal skills. Ability to work both independently and collaboratively in a team environment. Responsibilities: Technical Support & Troubleshooting (~60%) User Support: Respond to user inquiries via tickets, phone, email, and in-person. Diagnose and troubleshoot issues with desktops, laptops, printers, scanners, and other peripherals. Assist end users with software installations, configurations, updates, and account management (e.g., password resets). System Monitoring & Maintenance: Monitor system performance and ensure optimal functionality of computer resources. Support preventative maintenance on PCs, servers, and other critical IT equipment. Maintain accurate records of issues and resolutions for continuous improvement. Help Desk Operations & Documentation (~40%) Help Desk Administration: Serve as the first point of contact for IT-related issues across the organization. Provide clear guidance and support to users, ensuring rapid resolution of technical issues. Documentation: Create and update technical documentation, user guides, and IT procedures. Maintain detailed records of user issues, troubleshooting steps, and final resolutions. Collaboration: Work closely with the IT team to escalate and resolve complex technical issues. Communicate effectively with internal personnel to address IT needs and optimize system usage. Abilities and Skills: Strong knowledge of Windows operating systems and common business software applications. Familiarity with PC, server, printer, and peripheral troubleshooting. Excellent problem-solving, communication, and interpersonal skills. Ability to work both independently and collaboratively in a team environment. Relationships and Contacts: Internal: Vice President of Information Technology- Receives work assignments, direction and performance evaluations. IT Department Personnel- Assists other department personnel as requested and approved by supervisor. Advises, assists and informs Cooperative personnel, as requested and authorized, in order to effectively fulfill the objectives and responsibilities of the position and cooperate in every way toward teamwork. External: Cooperates with personnel, as requested and authorized, of Cooperative member systems to carry out the responsibilities of the position. Reports to: Vice President of Information Technology Company Profile: North Carolina's Electric Cooperatives (********************************** is the brand for the family of organizations formed to support the state's 26 local electric cooperatives, including: North Carolina Electric Membership Corporation, the power supplier to many of the electric cooperatives; North Carolina Association of Electric Cooperatives, the cooperatives' trade association; and Tarheel Electric Membership Association, Inc. (TEMA), a central purchasing and materials-supply cooperative. North Carolina Electric Membership Corporation provides equal employment opportunities (EEO) to all applicants for employment.

Scheduled Hours40Under moderate supervision, responsible for the advanced support of desktop and server computer systems and other technology-based systems for University staff, faculty and students; including support for computer operating systems, software, hardware and networking. May serve as a system owner, technical expert or specialist in a particular area such as in the applications, systems or hardware areas. The employee interacts with a broad range of client requiring strong communication and customer service skills as well as the ability to use a wide variety of technical resources (i.e., engaging vendor support) to provide a high level of technical support to clients.Job Description Primary Duties & Responsibilities: Desktop support: Provides daily support for the computing desktop; including operating system, software installation and maintenance and hardware. Responds to assigned tickets. Evaluates, prioritizes, resolves problems and requests or escalates to appropriate support areas. Acts as the front-facing support liaison for all desktop-related support issues. Provides support documentation for Tier 1 Service Desk. Collaborates with higher level technical areas on planning and issue resolution. Provides technical guidance and subject matter expertise including documentation for level 2 staff and tier 1 and tier 2 user services staff. Acts as an escalation point for advanced technical issues within employee's knowledge domain. System administration: maintenance, upgrades, new implementation, consultation and planning system administration activities. Attends formal training, conducts self-paced training through online courses or on the job training, attends conferences and engages with peers to maintain broad understanding of technologies and keeping abreast of new technologies. Performs other duties as assigned. Working Conditions: Job Location/Working Conditions Normal Office Environment Physical Effort Typically Sitting at a desk or table Equipment Office Equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Providing Desktop Support In An Enterprise Environment (4 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications Education: Bachelor's degree Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Interpersonal Communication, Microsoft Office, Oral Communications, Organizational Capability, Prioritization, Written CommunicationGradeG10-HSalary Range$25.47 - $39.49 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Strawbridge Studios is seeking a knowledgeable, approachable, and customer-focused IT Specialist to join our Help Desk Team. If you enjoy solving problems, helping people, and being the “go-to” resource your coworkers rely on, this role is for you. We're looking for someone who combines technical skill with patience, professionalism, and great communication - someone who can troubleshoot confidently while treating colleagues with respect and courtesy every step of the way. What You'll Do: Serve as the first line of support for a wide range of IT questions and issues. Diagnose, troubleshoot, repair, and train users on laptops, software, printers, phones, and other IT tools. Maintain and repair computer systems across the organization. Document problems, solutions, and updates in our internal ticketing system. Assist with software and hardware purchasing, setup, maintenance, and audits. Improve organization and efficiency within the IT department. Respond to system alerts and provide first-level resolution and technical support. Configure, install, and deploy new workstations, phones, and various IT equipment. Maintain and support Active Directory and Office 365 environments. Assist with installations and upgrades of server hardware, communication equipment, and other data-center systems. Work on small to medium-sized IT projects as assigned by the IT Supervisor. Prioritize tasks, manage your schedule, and handle multiple support requests at once. Participate in special projects - occasional travel may be required. Perform other duties as needed to support the IT team and company initiatives. What We're Looking For: Solid working knowledge of IT systems, processes, and terminology. Strong understanding of basic computer and networking concepts (especially Microsoft Windows environments). Proficiency with Microsoft Office applications - Word, Excel, PowerPoint, Outlook. Ability to troubleshoot effectively using both technical skill and logical thinking. A customer-friendly attitude, with the patience and communication skills needed to support users of all levels. Ability to work well in a team environment and follow direction for incident resolution. Commitment to fully resolving issues and ensuring users are satisfied with the outcome. This position aligns with the school calendar, which means you can expect scheduled time off: 1-2 weeks at Christmas 1-2 weeks in the summer June through mid-August typically runs at 32 hours/week, depending on production (subject to change anytime) How to Apply: We are currently accepting email resumes only. No phone calls will be accepted.

Contract to Hire $25/hr US Citizen or Green Card will only be considered Are you the go-to person when friends or coworkers need tech help - and you actually enjoy it? We're looking for a Technical Support Representative who brings not just skill, but also personality, patience, and positivity to our growing IT team. What You'll Do Be the friendly first point of contact for IT support across our hotels and corporate office Troubleshoot network, application, and high-speed internet issues with professionalism and care Help onboard and train team members on basic tech tools and systems Support our network security, backup systems, and hardware maintenance tasks What Makes You a Great Fit You're curious, approachable, and love solving problems for people You communicate clearly and keep calm under pressure You're a team player who enjoys building relationships across departments You take pride in making technology work seamlessly behind the scenes Why You'll Love It Here You'll join a tight-knit, upbeat IT team that values collaboration, trust, and growth. Every day, you'll help our hotels and staff shine by keeping their technology running flawlessly. Join a company that celebrates people as much as performance - and where your technical skills and upbeat attitude truly make an impact.

Veranex has partnered with Genius Talent in search of an IT Help Desk Specialist to help troubleshoot and assistance end user support environment for both national and regional employees. The IT Help Desk Specialist will utilize a number of security, cloud, and software applications to assist everyday functions of Users while growing and helping build out our support environment. This is a full time on-site position. Requirements: One to Three years of Help Desk experience One to Three years customer support experience Expertise in Microsoft Azure and Local Active Directory services Experience deploying and maintaining Windows systems Prefer experience with deploying and maintaining Mac systems Understanding of network related troubleshooting Education & Experience: Minimum 1-2 Years of experience Associate degree or equivalent certification courses a plus Must be extremely self-motivated and demonstrate excellent troubleshooting, communication, and organizational skills

Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Bandwidth Technical Support Analyst will provide technical support to customers who are experiencing software, hardware, or networking issues. Your main goal will be to ensure customer satisfaction by resolving technical issues or escalating them to appropriate teams when needed. This position requires technical expertise in Local and Wide Area Networks, Router Configurations, VOIP, and SMS/MMS Messaging. This role is Thursday-Sunday 9PM-8AM. What You'll Do: Identify and troubleshoot technical issues related to networking, VoIP, HTTP messaging, 911 or Toll-Free. Address customer inquiries through our ticketing system, phone, or email in a timely and professional manner. Analyze call flows, packet captures, and system logs for faults. Collaborate with customers, vendors, carriers, or internal teams to obtain information and resolve issues. Test and duplicate customer issues to validate the issue and resolution. Escalate issues to the relevant teams when required. Satisfy or exceed all Service Level Agreements, Customer Satisfaction, and related business metrics. Interact with various teams to provide feedback and recommend improvements to current products or procedures. Keep up-to-date with technical knowledge and learn new technologies and products. What You Need: Bachelor's degree in Computer Science, Information Technology, or related technical field Experience: 1-2 years of experience in technical support or related field Skills: Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications. Excellent communication and interpersonal skills. Capable of multitasking in a fast-paced environment. Strong problem-solving skills. Able to work individually and in teams with a focus on detail. Bonus Points: Network+, CCNA or similar PSTN, PBX, HTTP Messaging, or Enterprise Telephony experience. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. “Mahalo moments” program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice #SJ

Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts W o r king Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.

Software Specialists is a company with extensive consulting experience in the Information Technology Industry. Incorporated in the state of Pennsylvania in 1998, we bring over a decade of experience in providing IT talent to Fortune 1000 companies. As a trusted partner, Software Specialists provides consulting solutions for our Clients that are not only flexible, but minimize risk while maximizing results and meeting their business goals. Recruiting and retaining the highest caliber resources ensures our consultants are capable of creating systems that our Clients can build upon to make their organizations more robust, agile and equipped for future shifts in the I.T. and global business world. Job Description Production Support 2 IT Private Banking is the information technology partner of the Organizations Private Banking division. We support our business and operations units around the globe with efficient and effective IT solutions customized to their specific needs. We offer services across the IT value chain: requirements engineering, development, deployment, maintenance, change management and support. Our mission is to work in close partnership with our business in order to help them unleash the power of their IT investments and achieve their priorities. Our goal is to leverage technology to create a long term competitive advantage for the Organization. We operate various platforms to support existing systems as well as enable enhancements and new developments. This allows us to quickly respond to our customer requests and anticipate future needs Technical Application support specialist to interface with Operations team & business users to provide analysis, understand issues to provide solutions / resolutions in a timely manner. Analyze and coordinate resolution of data-related production issues for Client Mobile platform and other Private Banking applications Maintain adequate communication with clients and IT management; act as liaison between business, vendors, development and other support teams. Will be required to work extensively on Report related tasks like running processes on ad-hoc basis as required by operations. Escalate issues when required to ensure timely resolution. Become primary point of contact for reporting and data issues and requests. Develop relationships with other IT groups to ensure all issues are addressed in an expatiated and effective manner and that users are kept updated at all times. Staff may occasionally need to be on calls with APAC in their time zone for production issues and some weekend work on production releases, infrastructure events (DR, QMW etc.) but no actual shift work. Documentation of production applications and infrastructure. Maintain required level of infrastructure support; liaison with internal teams where necessary. Maintain all environments in conjunction with Environment Manager Staff may occasionally need to be on calls with APAC in their time zone for production issues and some weekend work on production releases, infrastructure events (DR, QMW etc.) but no actual shift work. Additional Information All your information will be kept confidential according to EEO guidelines.

IT Support Specialist IT Support Specialist. Great opportunity for a recent Computer Science college graduate with 4+ years of experience looking for an on-site IT support position in Raleigh-Durham, NC. If you have 4 or more years of experience, we'd like to hear from you! Here's why working at RCOR is good for your career: You'll get exposure to traditional Windows PC/server network office environments, which will help you as you work with our senior team, learning about on-premises environments as well as bringing and supporting clients in Azure. RCOR is a small, top notch, MSP known for providing quality IT services to our clients. To work with us you must be a US citizen, establish roots in the Raleigh-Durham area, and willing to work to high standards. We offer: • autonomy to do what's best for the client (integrity is everything) • grow even further in your technical support career, • lots of growth potential as you learn traditional client/server networks and cloud migrations. At least 4 years of prior IT support experience is required. You must be able to lift/install computers and monitors, and drive to client offices in our service region. We'll get you started with: • Answering end-user computer and networking questions • Working with our Remote Monitoring and Management software • Updating and configuring firewalls • Rolling out multifactor authentication (MFA) • Investigating endpoint detection and response (EDR) alerts • Configuring and migrating M365 You're detail-oriented, a people person, and not shy about digging into some troubleshooting. We would like to hear from you if you have a background in PC support, networking, and helping office workers with technology. This is an in-office and client onsite position in the Raleigh-Durham, NC area. You will be working out of our office or onsite at clients in our service area. Learn more about us at rcor.com. To apply, email [email protected].

The Office of the State Auditor requires two Service Support Analysts. The selected candidate for this role will provide first level support to users in a Microsoft Windows environment. This includes, but is not limited to password resets, A/V troubleshooting, access assistance, etc. Responsible for imaging PCs per outlined processes, distributing equipment and maintaining assignment information in an asset tracking system. Position will be responsible for identifying and documenting equipment for surplus, installing computer equipment in an office environment, maintaining printers and scanners. Position will be expected to assist users with PC performance issues and updates. Knowledge, Skills and Abilities / Competencies -Ability to analyze and assess client needs to develop effective and appropriate solutions. -Ability to independently resolve unique problems through advanced system analysis and troubleshooting procedures and without a pre-determined course of action. -Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job Description Johnson Automotive has the exciting opportunity to expand our Information Technology team with the addition of a IT Support Technician who is willing to grow with the company! We are seeking a friendly, goal-oriented individual with a positive attitude to fill this position immediately. Since 1991, our family business has been exceeding the expectations of our guests and received prestigious awards from our brand partner's year after year. While we believe that we offer the best vehicles on the market today, our true strength is our people. Johnson Automotive has earned a reputation for outstanding customer service by hiring top performers that are eager to elevate our guest's experiences. Essential Responsibilities: Provide first-level support for requests coming into the company help desk; Provide assistance to associates and troubleshoot issues related to hardware and software; Install and upgrade software on the PC's; Diagnose hardware onsite and accurately determine replacement parts; Perform hardware installations; Install peripherals (printers, scanners, etc.); Format Windows computers; Replace CAT 5/5E/6 patch cables, jacks and patch panels; Ability to travel as required. Requirements: A+ Certification or equivalent work experience; Hands on experience with PC operations, preferred; Desire to take advantage of training and learning opportunities; Independent, self-starting attitude; Professional appearance and strong written and verbal communication skills; Maintain understanding of TCP/IP and networking concepts; Ability to lift typical computer equipment including, but not limited to, PCs, servers, monitors, etc.; Occasional weekends; This is an Onsite Position. Safety Matters: all employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and clean Motor Vehicle Report. Paid Holidays Paid Time Off 401(k) with Match Referral Program Employee Discounts Benefits following 60 days of employment: Medical (3 choices), Dental (2 choices), Vision Insurance Employer-Paid and Voluntary Life Insurance Short-Term and Long-Term Disability Accident, Critical Illness and Hospital Insurance Healthcare and Dependent Care Savings Accounts Employee Assistance Program Pet Insurance, WillPrep Services, Travel Aid Johnson Automotive E-Verify's and is an Equal Opportunity Employer. TAG2=SERVICE

Who We Are PtEverywhere is a healthcare SaaS platform providing EMR/EHR solutions for physical therapy practices. We serve primarily SMB cash-based clinics with scheduling, documentation, billing, and practice management tools. Who You Are The Technical Support Specialist acts as a critical link between Customer Success and Product/Engineering, delivering same-day resolution for complex customer issues. This role requires strong technical expertise to independently investigate, diagnose, and resolve problems beyond Tier 1 support-eliminating delays caused by traditional escalation handoffs. What You'll Do Technical Troubleshooting (50%) Investigate and resolve escalated technical issues same-day Query MongoDB databases to diagnose data issues Analyze application logs and identify root causes Reproduce customer-reported bugs and document steps for engineering Perform data corrections and minor fixes within established guardrails Customer Success Support (25%) Serve as technical escalation point for Customer Success team Join customer calls when technical expertise is needed Create technical documentation for common issues Train CS team on technical troubleshooting techniques Engineering Liaison (25%) Write detailed bug reports with reproduction steps for product development team Validate fixes in staging before customer deployment Assist with QA testing for releases Maintain internal technical knowledge base What You Bring 2 years technical support experience in SaaS environment Proficiency with MongoDB or similar NoSQL databases (queries, basic operations) Familiarity with web application architecture (APIs, frontend/backend) Experience with ticketing systems (Jira, HubSpot, or similar) Strong written communication for technical documentation Ability to work independently and prioritize competing issues Healthcare software experience (HIPAA awareness a plus) Node.js or JavaScript familiarity Experience with AWS services Background in EMR/EHR or practice management software What Success Looks Like30 Days Understand PtEverywhere product modules and common workflows Handle basic escalations independently Complete HIPAA training and security protocols 60 Days Resolve 80% of escalated issues without engineering involvement Build relationships with CS team as trusted technical resource Document 10+ common issue resolution procedures 90 Days Reduce average escalation resolution time by 50% Contribute to QA process for monthly releases Identify patterns in support issues for product improvement What We Offer Why Join PtEverywhere? This is an exciting opportunity to combine your medical billing and healthcare knowledge with the fast paced world of health tech. At PtEverywhere, your work directly impacts patient outcomes, clinic success, and the future of physical therapy software. If you're passionate about supporting small businesses and improving healthcare through technology, we'd love to hear from you. Benefits: Competitive health insurance Dental and Vision insurance Health savings account (HSA) with Employer contribution Generous 401(k) with company matching Life Insurance Paid time off On-site gym membership #IND1

SmallHD- Who are we? SmallHD designs and manufactures cutting-edge display products for both the independent filmmaker and cinematography industry. Our monitors are being used worldwide to consistently provide creative professionals with real-time confidence in their image. SmallHD products are known for their durability, premium display quality, and incredible user interface. What will I be doing? Act as the first point of contact for colleagues seeking technical IT assistance over the phone or email, to offer an initial triage response or facilitate ticket logging and escalation processes. You will also provide technical resource to IT Projects and project delivery. A typical day might include the following * Performing remote troubleshooting through diagnostic techniques and asking pertinent questions. * Determining the best solution based on the details provided of the issue and assist colleagues through the problem-solving process. * Accurately categorize and record events, problems and their resolution. Create and maintain full documentation in line with existing procedures. * Foster self-service resolution in colleagues and escalate unresolved issues to the next level of IT support. * Provide colleagues with accurate information on IT products or services and offer feedback on outstanding tickets. * Execute and have input into internal IT related polices, processes and procedures (for example employee onboarding workflow). * Basic administration tasks such as ordering and shipping of equipment. * Acting as a champion for the importance of customer experience within the business. * Contributing to the office culture, conduct and discipline to encourage an enjoyable, productive, and efficient workplace for all. * Seeking success for the company, contributing, and supporting the company Vision and Values for the future growth to the benefit of all stakeholders. * Fostering sound working relationships with all employees. * Any other duties consistent with the that may be required from time to time. Qualified candidates must have * High School Diploma * Minimum 2-3 years' experience in a similar IT Support Role * Proven technical ability, through relevant, demonstrable, technical qualifications/experience in one or more of the following: Office 365 Solutions, Active Directory administration, Windows 10, 11, iOS, Android, Basic Network troubleshooting. * Windows Server, VMware experience, Nutanix * Use initiative to ensure that high importance deadlines and SLAs are met. * Strong written and verbal skills and the ability to produce clear and accurate documentation (Word, Excel, PowerPoint) * Excellent telephone manner and face to face communication skills * Excellent organizational, time management and prioritization skills * Always willing to cooperate and assist * Willingness to travel, as required, to other Videndum offices and remote sites for the purpose of onsite support. More important information for you * This position is based in the Cary, NC office * This position is full time Why SmallHD? * Great people, great work environment * Health Insurance (incl.dental and vision) * 401(k) Matching * Fun events throughout the year * A fast-moving company with room to grow Please note that this is not an exhaustive list of the duties that you may be required to perform, and the company reserves the right to make amendments to the job description at any time, which may include adding or removing items from the list of duties outlined above.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Responsibilities include: · Monitoring incoming issues that are resolved by the front line Help Desk staff · Diagnosing the root cause and resolving isolated issues · Escalating customer issues to development staff · Recommending product and process improvement strategies based on perceived trends or patterns in field issues · Working with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches. May assist with the setup of staging or test environments. Qualifications Skill Experience and knowledge of browser-based applications. Experience researching, analyzing and interpreting automated system problems. Experience working in a Application/Production Support based (not hardware) help desk environment. Working knowledge of Social Services and Medicaid programs and systems. Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions. English/Spanish Bilingual required Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit