Information Technology Specialist Jobs in Reno, NV

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

New Pay Grade for 2025! Hourly Range: $30.65 USD to $46.00 USD is on-site *** The PC Support Specialist is responsible for installation, support and repair of personal computers, printers, software, pc-related peripheral devices. Responds to user requests for assistance in a timely manner. Completes problem reporting and tracking, project tracking, database establishment, and maintenance and status reporting within the department. Completes maintenance of the Help Desk issues database. Provides follow-up to users and the IS staff. Provides on-call support on a scheduled basis. Functions as backup and support for the Security Admin, Network Administrator and Systems Administrator. Qualifications Education: ● High School Diploma or GED required ● Associates degree preferred Experience: ● Minimum two years' experience in Information Systems or IT education equivalent ● Hospital or other health care environment experience preferred Knowledge/Skills/Abilities: ● Demonstrated knowledge of virtual desktops, PCs, mobile devices, PC software, mobile apps, peripherals, servers and client PC connectivity (ethernet, TCP/IP and VPN) ● Google Collaboration Apps, VMWare, IOS and OS X knowledge a plus ● Experience with personal computer configuration, diagnosis and repair ● Customer-oriented and cool-tempered ● Familiarity with data communications ● Ability to organize and handle multiple priorities ● In compliance with patient safety standards, must be able to effectively communicate in English; bilingual abilities preferred Certifications/Licensure: ● A+, Network+, or other similar industry-recognized certification is preferred ● ITIL Foundations certification preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. ● The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. ● The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. ● Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. ● The employee must occasionally lift and/or move up to 25 pounds. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office. ● Occasional travel to various health system locations. Essential Functions 1. Provide consistently exceptional care at all times. 2. Serve as the first point of contact for customers seeking technical assistance or services over the phone or email. 3. Perform remote troubleshooting through diagnostic techniques and pertinent questions. 4. Determine the best solution based on the issue and details provided by customers. 5. Schedule an on-site visit with the customer if needed to resolve the issue or provision the service. 6. Direct unresolved issues to the next level of support personnel. 7. Provide accurate information on IT products or services. 8. Record issues and requests and their resolution and fulfillment in the logs. 9. Pass on any feedback or suggestions by customers to the appropriate internal team 10. Identify and suggest possible improvements on procedures. 11. Create accounts and configure hardware as part of the onboarding process. 12. Manage and monitor internal assets to ensure accurate inventory records. 13. Contribute to the effective implementation of organizational projects. 14. Provide on-call support on a scheduled basis. 15. Respond to the needs of the department by performing other duties, as necessary.

Job Details Experienced CORAL MS - RENO, NV Full Time 4 Year DegreeDescription The ideal candidate will handle technical support duties for the Coral Academy of Science Reno. The Technology Specialist position is an exciting opportunity for a results-oriented professional to assure the efficiency and effective use of technology. The IT Specialist provides technical guidance for resolving complex end-user issues across a wide spectrum of hardware, software, network connectivity, and other computer-related problems. This role encompasses supporting a variety of devices including PCs, laptops, tablets, SmartBoards, and hybrid hardware/software imaging setups, along with tasks such as configuring and setting up systems. Responsibilities also extend to educational technologies, phone installation, troubleshooting mobile devices and PC hardware/software, and collaborating with the IT team to deliver necessary technical assistance. Skills, Duties, and Responsibilities: Possess system administration expertise across various operating systems including Windows Server, Windows OS, Mac OS, Chrome OS, and Google Workspace applications. Install, configure, and maintain IT infrastructure, including firewalls, switches, APs, LAN, VLANs, and network security. Also support AV systems, meeting services, PCs, operating systems, software, hardware, and peripherals. Demonstrate proficiency in standard networking equipment and design standards for both voice and data networks. Coordinate and facilitate the setup of audio-visual equipment. Oversee the storage and redistribution of classroom equipment during extended school breaks (winter, spring, and summer). Maintain asset management systems and handle paperwork related to equipment assignment, recovery, disposal. Collaborate with vendors to organize repairs and manage the return of repaired equipment to schools. Exhibit excellent interpersonal and communication skills, enabling the effective presentation and explanation of technology solutions to staff using non-technical language. Qualifications Qualifications: Bachelor's degree in the area of specialty or related field from accredited schools and 3+ years of related work experience. School IT experience ( preferred) Certifications such as CompTIA A+, Network+, or Cisco CCNA are a plus. Salary Range: $55,000 - $70,000 / Per Year

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? **In this position...** Fleet Management Technical Support Specialists will assist fleet customers with the management of service and maintenance repairs. **What you'll do...** + Provide accurate documentation on all maintenance and repair events. + Verify that all repair and maintenance work is necessary and performed at a competitive price. + When applicable, negotiate repair costs on behalf of the customer. Document all cost savings, including identification of recommended repairs that are not needed. + Ensure appropriate preventative maintenance schedule is followed. + Ensure agreed to charges for services work performed is aligned with the final amount charged. + Assist with the development of processes and tools to streamline delivery of maintenance management services to our customers. + Must be located and able to work in the Mountain or Pacific Time zones **You'll have...** + High school diploma or GED required + 5+ year's technical automotive experience required + Current/Prior ASE certification required + Must be located and able to work in the Mountain or Pacific Time zones + Able to work scheduled weekends + Working/Repair knowledge of vehicle classes 1 through 7 **Even better, you may have...** + Master Technician preferred. + Associates / Bachelor's Degree preferred in automotive-related programs such as, but not limited to, Automotive Technology, Automotive Technology Management, Field Service Operations, Advanced Vehicle Systems, Automotive Engineering Technology, Automotive Service Technology and Automotive Industry Management preferred + Strong interpersonal skills, both for building relationships with clients and effectively communicating with other members of the sales team. + Ability to adapt to a dynamic, diverse working environment that develops skilled and motivated people working together to deliver results + Strong desire to be curious, learn, operate with empathy, and never let a customer down + Proficient computer skills and ability to navigate various resource systems + Fluency in French or Spanish is a plus + Prior work experience in a Business Center environment preferred + Proficient in MS Office Programs, familiarity with MSD and Salesforce CR + Prior fleet management services experience strongly preferred. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: + Immediate medical, dental, vision and prescription drug coverage + Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more + Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more + Vehicle discount program for employees and family members and management leases + Tuition assistance + Established and active employee resource groups + Paid time off for individual and team community service + A generous schedule of paid holidays, including the week between Christmas and New Year's Day + Paid time off and the option to purchase additional vacation time. For more information on salary and benefits, click here: ***************************** This position is a salary grade 6. Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. \#LI-Remote \#LI-KR3 **Requisition ID** : 46423

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.

Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. Duties and Responsibilities: Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems. Low, Medium and/ or High voltage switchgear and circuit breaker testing Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled. Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum) Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required. Test and inspect low and medium voltage cable installations. Experience operating high voltage test equipment including Doble Power Factor test sets. Perform start-up, troubleshooting and repair services on controls and transfer schemes. Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. All work and decisions shall be conducted in strict compliance of all regulatory laws. Other duties as assigned by manager. Required Experience and Qualifications for a Field Tech/Power Systems Tech I: High School diploma/GED and minimum 1 year of experience in a related field. Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: High School diploma/GED and minimum 2 years of experience in a related field. NETA Level II Certification. Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: High School diploma/GED and minimum 5 years of experience in a related field. NETA Level III Certification. Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. NETA Level IV Certification. Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Sr. Field Tech: High School diploma/GED or equivalent experience and 5 years of experience in a related field. Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA. Strong background and experience in most types of high voltage equipment through the 230 kV class. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program) Complete projects consistently on budget and at a reasonable contribution. Ability to complete on-site job reports. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don't cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: San Jose, CA Travel: Up to 25% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Relocation: Relocation assistance is available for highly qualified candidates. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

will support all the company's end users in all approved software applications. Job Requirements: Assist users with desktop and network applications and troubleshooting issues. Respond to telephone help calls and ensure all client/user support calls and service requests are handled or escalated in a timely manner. Preventative maintenance on workstations and POS terminals. Complete all shift tasks including meeting timelines, scheduling jobs, and documenting completion of tasks. Assist in ensuring the computer/equipment room is maintained at prescribed temperature levels and in a clean and orderly condition. Add and remove users from computerized systems in accordance with established procedures. Notify the Director of Information Technology or other management as directed, of system security gaps, violations, or operational system critical issues. Be responsible for assisting in maintaining the network infrastructure including, but not limited to, servers, active directory, switches, wiring and mail applications. Maintain the confidential nature of matters pertaining to company records, policies, customer lists and any other company information. Give input to the Director of Information Technology when changes in documentation are necessary. Provide status reports of projects outside the scope of normal daily operations. Adhere to regulatory, departmental and company polices. Maintain a positive and professional demeanor during all interactions with guests, fellow team members, and vendors. Other duties as assigned. Qualifications Education and Experience: Must be at least 21 years of age. High School Diploma and/or GED preferred. Strong understanding of Microsoft desktop OS required. Solid knowledge of Microsoft Office with the ability to assist and train end users. Background experience in a casino or hotel environment and/or technical computer support environment preferred. An understanding of UNIX, networking in a windows environment is a plus. Knowledge of SQL server, MS Exchange, graphic arts a plus. Additional Requirements: The ability to flow with priority changes and work at times under pressure with a positive attitude is critical. Some training in the data processing field is beneficial. Ability to read, write, speak, and understand the English language. Bi-lingual (English/Spanish) is a plus. Must present a well-groomed appearance. Must have a basic understanding of gaming rules, regulations and how players can cheat. Flexibility to work varied shifts, including weekends and holidays, with variable overtime. Must have the ability to successfully interact with other team members and management. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust. Required Work Cards Gaming Registration Machinery, Work Equipment, Programs, Software, Hardware Used Various Scientific Games (SG) software applications (SDS, CMP, EBS) Agilisys - Infogenesis (POS, Admin), Datamagine Micro Soft Office programs - Windows WS and Server Platforms, Exchange Remote Access Software - Varied List Network Diagnostics Hardware and Software - e.g., Wireshark, Fluke, etc. Paycom system

JOB DETAILS: Shift 1st/Day Shift Schedule Schedule to be provided by leader. Salary Range $21.90 - $53.18 Per Hour Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field. Prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures of machine and engines systems, and their components. Work in adverse weather conditions as needed. Accept all out-of-town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations. ESSENTIAL FUNCTIONS: * Troubleshoot and diagnose equipment malfunctions and failures. * Maintain good client relations and support for corporate marketing objectives. * Repair, recondition, and maintain equipment and components. * Prepare service reports. * Plan and control cost of repair jobs. * Maintain company equipment - keep in good clean orderly condition. * Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: * Own and maintain required personal tools. * Learn and use Empire, Caterpillar and allied product procedures and systems. * Maintain current MSHA card if work area requires. * Provide on-the-job training to technicians and helpers as assigned. * Make warranty recommendations. * Communicate with proper individuals to clarify instructions or discuss scope or progress of job. * Work overtime as needed. * Travel to remote locations as needed. * Perform other related duties as assigned. * Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: * Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes. * Demonstrated technical skill competence. * Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation. * Appropriate manner, conduct, and grooming adhere to company policy. * Ability to work cooperatively and communicate effectively. * Ability to obtain and maintain CDL if required by state or federal law. * Knowledge of CAT machine components and systems. * Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: * High school diploma or General Education Degree (GED). * Current driver's license. * *Required DOT licensing, medical card, and endorsements as vehicle size dictates. * Minimum of 6 months related experience. * Completion of TRAIN test evaluation. * Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms, climb or balance, and stoop or kneel. * The employee is required to lift and/or move up to 60 pounds. * Specific vision abilities required by this job include close, distance, and peripheral vision. * May be required to operate a forklift with appropriate certification(s). * This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. * The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. * The noise level in the work environment is usually loud.

Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The Nevada Department of Corrections is now hiring for IT Technician 6 role in Carson City. The Desktop and Systems Auditor performs technical and compliance duties to ensure desktop infrastructure, system configurations, and workstation environments meet established IT policies, security protocols, and operational standards. This role is responsible for reviewing, verifying, and documenting the deployment, usage, and maintenance of endpoint devices across the organization. Key responsibilities include auditing both workstations and domain-level configurations to ensure compliance with organizational IT standards. This includes validating configuration baselines, software licensing, security controls, patch management, and domain membership. The role involves reviewing and documenting findings related to Group Policy Objects (GPOs), user and group permissions, password and account lockout policies, organizational unit (OU) structures, and login/logoff activity. Additional tasks include inspecting hardware specifications, verifying installed software, confirming asset inventories, and assessing domain controller health and replication status. The position collaborates with IT staff to resolve non-compliance issues and supports ongoing efforts to strengthen system security and operational efficiency. *THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE* To see full Class Specifications visit: ***************************************************************

As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems. Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and the ability to prioritize tasks effectively in a dynamic environment. Your goal will be to ensure that system users experience minimal disruption and receive timely support to continue their critical operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a strong foundation in SAP ERP systems will be highly beneficial. You should be comfortable navigating ServiceNow, as it will be your primary tool for tracking and resolving tickets. Additionally, a knack for clear communication and a patient demeanor will serve you well when interacting with system users who may be experiencing stress due to technical issues. Your ability to translate complex technical language into user-friendly terms will be key in providing exceptional service. The ideal candidate will bring a history of successful IT support, particularly within a defense or similar high-security context. Experience in a fast-paced, high-stakes environment where attention to detail and swift resolution of issues are important skills to success. You should be someone who thrives in a team setting yet is capable of independent decision-making working one-on-one with end users. A track record of continuous learning and adapting to new technologies will demonstrate your commitment to personal and professional growth, ensuring that you stay ahead in a field that is constantly evolving. **Responsibilities & Duties** + Provide support for multiple SAP ERP systems + Handle incidents and service requests using ServiceNow ticketing + Collaborate with the Defense Army Account within ITSM + Troubleshoot and resolve technical issues + Communicate effectively with end users to provide assistance and guidance + Support with knowledge management, quality assurance, reporting insights, as needed + Attains a minimum of 85.5% of working hours each day in an available state while logged into the telephone ACD queue; must log in promptly at designated work hours. + Receives and logs customer problem/request/issues and ensures proper documentation as it relates to specialized field which may include Network Security, incident management, or similar technical related issues. + Performs initial level of problem identification and attempts to resolve using provided knowledge articles when appropriate otherwise contacts senior team member to assist. + Monitors and tracks incidents in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues. + Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention. + Performs follow up on all incidents with customer to ensure customer satisfaction. + Maintains knowledge of the problem tracking software and database. + Maintains knowledge of customer and customer specific business environment. Maintains an understanding of customer Service Level Agreements. + Develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational readiness testing for new business transition activities as required. + Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism. **Minimum Qualifications** + High School Diploma or GED. + -2-5 years of applicable work experience + - 1-3 years ITIL experience + Clearance Level - Secret **Primary Job Specific Skills** + SAP ERP hands on experience with transactions + Military Logistics ERP systems with experience in either Ground Maintenance, Materials Management / SSA, Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with general supervision and maintains a high-degree of professional conduct at all times + Excellent communication and interpersonal skills + Excellent customer service skills + Strong problem solving and analytical skills + Technical expertise in: + - Microsoft Windows Operating Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain calm and courteous in periods of stress + Ability to work with broad range of experience levels + Strong administrative and organizational skills + Willingness to work overtime and varying hours as required **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $48.56/hr - $73.08/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Want to work and play in the foothills of the Sierra Nevada Mountains? Cascade Designs, home to MSR, Therm-a-Rest, Platypus, SealLine, Packtowl and Varilite, is now headquartered in Reno, NV. Just over an hour from Lake Tahoe with 300 days of sunshine each year, this is the perfect work and play destination for outdoor adventurers at every level. We are seeking passionate, driven, curious people who not only love the outdoors but strive to bring the same passion and curiosity into their work with them every day. Our Brands: Therm-a-Rest, MSR, Platypus, SealLine, PackTowl, VariLite We are currently seeking an IT Support Technician As a member of the Information Technology Team this role will be responsible for providing comprehensive support for various IT systems and applications. Successful candidates will provide technical support for various systems and applications, including the DSI DCLINK application, Office 365, and ERP applications (JDE). Responsibilities include managing Active Directory accounts, supporting hardware and peripherals, and working with customers to resolve technical issues. Strong problem-solving, communication, and customer service skills are essential. The ideal person should have 3+ years of experience in help desk support. To be effective in this role this individual must have experience with desktop hardware and software support including Office 365, Microsoft Teams, and has experience with ERP applications such as JDE. This is an onsite position based in Reno, NV. This role also required that the candidate be open and willing to be on call. Position duties / responsibilities: • Support various computer hardware (PC, Mac, laptops, etc) and other peripherals for users located in Reno as well as other US and European locations • Manage and support O365 applications, MS Teams and the telephony system • Assist with the configuration, troubleshooting and maintenance of our corporate network • Support DSI dc LINK application as well as handheld devices tied with the system • Provide software support for user applications including productivity tools, reporting software and ERP application (JD Edwards) • Create Active Directory accounts for new employees; maintain Active Directory accounts for existing employees • Develop and maintain standard configurations for PCs, laptops, and workstations • Maintain software inventory to ensure compliance with software license agreements • Repair hardware as necessary and work closely with vendors to ensure continuity of service • Monitor and maintain the wireless infrastructure including access points and switches • Proactively work with customers by identifying problems, researching answers, and guiding them through corrective steps • Improve and maintain documentation of IT policies and procedures • Perform daily backup and restore operations using Microsoft DPM and Commvault data protection software • Monitor industry literature for new PC technologies and where appropriate incorporate them into the standard configuration Candidate requirements: Bachelor's degree in MIS, Computer Science, Math is preferred or equivalent combination of education and experience. Certification in current Microsoft products preferred. • 3+ years of experience is preferred. • Experience with desktop hardware and software installation, configuration, and troubleshooting. • End-user and technical support experience with Microsoft productivity tools: Word, Excel, Project, PowerPoint, Access, Visio. • Knowledge of databases, SQL scripting, and PowerShell highly desirable. • Experience in JD Edwards ERP system is beneficial. • Passion for problem-solving and customer service. • Ability to diagnose and resolve a variety of technical issues. • Eagerness to learn new technologies and systems. • Experience with network cabling, switches, remote printers, and other network peripherals. Work Environment: • This position is responsible for supporting mission-critical applications that are used by a wide audience ranging from customers to Cascade employees at all levels of the company. • This position is subject to frequent changes in priorities and interruptions. Incumbent will need to maintain focus on a task or project in the face of numerous incoming telephone calls, questions, and requests. When interrupted, will need the ability to judge whether to pursue the new issue or continue working on the earlier one. • Incumbent must be willing to be on call to address outages and other major issues. Some evening or weekend hours will be required for upgrades and the completion of other projects that require after hours to complete. Some of our amazing benefits include... 3 weeks paid time off per year 10 paid holidays 3 Floating holidays Hybrid position based in Reno, NV Great health benefits (medical, dental, vision) 401(K) with company matching Life insurance paid by Cascade Designs Activity Gear Loaner Program and discounts on products purchased through Pro Deals $100 to spend on Cascades Designs products and an employee discount on all Cascade Designs gear! The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Cascade Designs Inc. Cascade Designs began in 1972 with the simple desire to provide a more comfortable night outdoors. Since then, we have grown to become the parent company of some of the most respected brands in the outdoor industry. Though much has changed over the years, our methods for achieving excellence have not. We believe that manufacturing many of our products in our own U.S. and European facilities is an essential element in maintaining the quality users deserve, and that by striving to exceed our customers' expectations of service, we will be successful for many years to come. Our core purpose is to provide innovative, useful and long-lasting products that improve the adventures and wellbeing of our customers. Cascade Designs Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

DCS is a family owned and operated business with treating all employees like family at the core of our values. Our employees provide innovative, safe, and high-quality infrastructure/maintenance contracting services to State DOTs, railroads, and other commercial/residential customers across the entire United States. Employees receive generous compensation packages, employee engagement events & career development programs, just to name a few of the perks of being part of the DCS family! To provide quality service, we need top-of-the-line employees. That is why we offer great compensation, awesome benefits, and a work environment worth bragging about! Job Description DeAngelo Contracting Services (DCS) is seeking highly motivated Herbicide Applicator Technicians responsible for spraying right aways, roadsides, removing weeds, trimming, and cutting grass and brush. This is accomplished with a spray truck, an ATV, a backpack sprayer, or by dragging a hose. Complete all DOT required truck inspections completely (responsible to identify and trouble shoot truck/spray system issues or needed repairs. Keep truck and equipment clean and always organized. Individuals will be trained to be capable of calibrating all spray equipment. Individuals will be trained in the basic understanding of weed, grass, and brush types. Individuals will be trained to have a general knowledge of methods and chemicals used, what they control, and all safety requirements to meet the customers' expectations. Qualifications EDUCATION: High School Diploma or Equivalent is required. EXPERIENCE: 18+ years of age or older. A valid driver's license required with clean MVR. Successfully complete pre-employment DOT drug screen, physical, and background check, which will include previous employment check, and motor vehicle record review. Must be able to travel away from home for up to 4-6 weeks at a time, 1 week home time. (Hotel paid for by DCS and per-diem). At least 3 years of herbicide application experience required: Large scale commercial property is preferred. Commercial Pesticide Applicators preferred: Category C6, but not required for hire. This license will need to be obtained within the first 90 days of employment. Additional Information Benefit Highlights: Challenging and rewarding work environment Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401(K) Generous Paid Time Off Career Development Pay rate: $20-25/hr DOE Come be a part of the DeAngelo family, today! DCS is an equal opportunity employer and complies with all hiring and employment regulations. In the event an ADA accommodation is needed, DCS is happy to help all employees achieve gainful employment in an atmosphere where they are appreciated and respected. DCS offers subcontracting services to government agencies as such, candidates may be subject to pre-employment screenings such as criminal background checks, pre-employment, post-accident & reasonable impairment drug screenings, motor vehicle record checks, etc. as such, DCS complies with all federal and state regulatory guidelines including the FCRA.

DCS is a family owned and operated business with treating all employees like family at the core of our values. Our employees provide innovative, safe, and high-quality infrastructure/maintenance contracting services to State DOTs, railroads, and other commercial/residential customers across the entire United States. Employees receive generous compensation packages, employee engagement events & career development programs, just to name a few of the perks of being part of the DCS family! To provide quality service, we need top-of-the-line employees. That is why we offer great compensation, awesome benefits, and a work environment worth bragging about! Job Description DeAngelo Contracting Services (DCS) is seeking highly motivated Herbicide Applicator Technicians responsible for spraying right aways, roadsides, removing weeds, trimming, and cutting grass and brush. This is accomplished with a spray truck, an ATV, a backpack sprayer, or by dragging a hose. Complete all DOT required truck inspections completely (responsible to identify and trouble shoot truck/spray system issues or needed repairs. Keep truck and equipment clean and always organized. Individuals will be trained to be capable of calibrating all spray equipment. Individuals will be trained in the basic understanding of weed, grass, and brush types. Individuals will be trained to have a general knowledge of methods and chemicals used, what they control, and all safety requirements to meet the customers' expectations. Qualifications EDUCATION: High School Diploma or Equivalent is required. EXPERIENCE: 18+ years of age or older. A valid driver's license required with clean MVR. Successfully complete pre-employment DOT drug screen, physical, and background check, which will include previous employment check, and motor vehicle record review. Must be able to travel away from home for up to 4-6 weeks at a time, 1 week home time. (Hotel paid for by DCS and per-diem). At least 3 years of herbicide application experience required: Large scale commercial property is preferred. Commercial Pesticide Applicators preferred: Category C6, but not required for hire. This license will need to be obtained within the first 90 days of employment. Additional Information Benefit Highlights: Challenging and rewarding work environment Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401(K) Generous Paid Time Off Career Development Pay rate: $20-25/hr DOE Come be a part of the DeAngelo family, today! DCS is an equal opportunity employer and complies with all hiring and employment regulations. In the event an ADA accommodation is needed, DCS is happy to help all employees achieve gainful employment in an atmosphere where they are appreciated and respected. DCS offers subcontracting services to government agencies as such, candidates may be subject to pre-employment screenings such as criminal background checks, pre-employment, post-accident & reasonable impairment drug screenings, motor vehicle record checks, etc. as such, DCS complies with all federal and state regulatory guidelines including the FCRA.

Job Description The Network Technician performs installation and termination of structured cabling systems, including CAT5E, CAT6 and fiber optic cable. Installs, terminates, and tests data jacks and face plates. Moves-adds-changes of phones and desktop computers. Installation of cabling for card access systems. Install of network and server equipment into racks. Data closets build out. Data Racks, ladder racking, backboards, etc. Duties: Installing support structures (J-Hooks, support rings, cable slings and cable tray/ladder rack). Helps in the termination of workstation outlets and closet equipment. (110 & 66 blocks and patch panels) Test and troubleshoot cables. Must be able to maneuver to and through all areas, especially in the back of the house. Capable of responding to user questions and/or problems in an efficient and effective manner. Capable of responding to beeper calls from Operations on programming problems regarding assigned applications. Must have analytical skills for communication. Must have the ability to read, write, speak and understand English. Supports the company culture expectation on delivering 4 diamond service. Adherence to all departmental and company policies, including but not limited to the attendance and appearance policy and the code of conduct. Willingness to learn new things with a positive attitude. Independent, but also works well as part of a group. Qualifications: Strong work ethic. Use of hand tools. Must be able to climb ladders, stand for long periods of time, lift in excess of 50lbs. Knowledge of test equipment a plus. Some knowledge of desktop computers a plus.

Job Details 100 LEGENDS BAY DRIVE - SPARKS, NV Full Time Any Information TechnologyDescription The IT Tech I position will support the Legends Bay Casino end users in all property approved software applications. This position will report to the Regional Manager of IT and Regional Vice President of IT. They will also assist users with desktop and network applications in this fast-paced work environment. Job Requirements: Assist users with desktop and network applications. Respond to telephone help calls and ensure all client/user support calls and service requests are handled or escalated in a timely manner. Complete all shift tasks including meeting timelines, scheduling jobs, and documenting completion of tasks. Assist in ensuring the computer/equipment room is maintained at prescribed temperature levels and in a clean and orderly condition. Add and remove users from computerized systems in accordance with established procedures. Notify the Regional Director of Information Technology or other management as directed, of system security gaps, violations, or operational system critical issues. Responsible for assisting in the maintenance the network infrastructure including, but not limited to, W2K16 server active directory, switches, wiring and mail applications. Maintain the confidential nature of matters pertaining to company records, policies, customer lists and any other company information. Provide Status Reports of projects outside the scope of normal daily operations. Adhere to regulatory, departmental and company policies. Qualifications Education and Experience: High School Diploma and/or GED required. Minimum of 3 years' experience in helpdesk, network, and/or desktop application support. Background experience in a casino or hotel environment and/or technical computer support environment preferred. Additional Requirements: Must be at least 21 years of age. Ability to adjust with priority changes and work at times under pressure with a positive attitude. Technical ability to both understands technical documentation and document system procedures as directed. Required Work Cards Registration with Gaming Control Board Machinery, Work Equipment, Programs, Software, Hardware Used Microsoft Office and Desktop OS systems with the ability to assist and train end users. Knowledge of SQL server, Office 365, server virtualization (Hyper-V and VMWare), a plus.

GovCIO is currently hiring for a Journeyman System Adminstrator with an active Secret clearance. This position will be located in Sterling, VA and El Paso, TX and will be a fully remote position. **Responsibilities** Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures. + Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. + Plan, coordinate, and implement network/system security measures in order to protect data, software, and hardware. + Provides regular monitoring and analysis regarding short and long-range planning for in-house systems. + Prepares or ensures that appropriate documentation exists, including operational instructions. + Writes or modifies basic scripts to resolve performance problems and automate administration tasks. + Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. **Qualifications** + High School with 6 - 9 years system administration (or commensurate experience) + Active Secret clearance and able to acquire and maintain DEA suitability. \#bluestone **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you canexpect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $71,150.00 - USD $98,500.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************* **Location** _US-Remote_ **ID** _2024-4893_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.