Help Desk Technician
Information technology specialist job in Richmond, VA
Insight Global is seeking an IT Technician to join our client's team and provide hands-on technical support to employees across the organization. This is a full-time, permanent / direct hire position and will be onsite in Richmond, VA. In this role, you'll help maintain smooth IT operations by troubleshooting issues, managing assets, and supporting system deployments. You'll work closely with the service desk team to ensure timely resolution of technical problems and contribute to improving IT processes.
Key Responsibilities:
Support & Ticket Management:
Respond to IT support requests via email, phone, and in person.
Prioritize and resolve issues based on business impact.
Document all actions and resolutions accurately.
User Account Administration:
Reset passwords and unlock accounts while following security protocols.
Advise users on account security best practices.
Asset Tracking:
Manage IT equipment distribution and retrieval.
Perform audits and assist with hardware/software procurement and disposal.
Technical Troubleshooting:
Diagnose and resolve hardware, software, and network problems.
Escalate complex issues to senior IT staff when needed.
System Deployment:
Configure and deploy computers to meet organizational standards.
Collaboration & Communication:
Keep users informed on ticket status and solutions.
Share knowledge with team members to improve efficiency.
Projects & Documentation:
Support IT projects and maintain accurate documentation for processes and solutions.
Contribute to the knowledge base for recurring issues.
Qualifications:
At least 1 year of experience in IT support or helpdesk environment.
Strong knowledge of computer hardware, Windows 10/11, Microsoft Office Suite, remote access, and PC imaging.
Basic understanding of cybersecurity best practices and application/database support.
Excellent communication skills, ability to multitask, and a customer-focused mindset.
Adaptable, self-motivated, and capable of working under pressure.
Preferred:
Microsoft Certified Professional or Associate Degree in IT.
Familiarity with ITIL practices.
Compensation:
$45,000 to $56,000 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role include:
Health Coverage: Medical, dental, and vision plans, plus flexible spending and health savings accounts.
Retirement Plans: 401(k) with company match and a defined benefit pension plan.
Paid Time Off: Generous vacation, holidays, and sick leave.
Family Support: Maternity/paternity leave and dependent care assistance.
Additional perks
Senior Desktop Support Technician
Information technology specialist job in Richmond, VA
DataStaff Inc. is seeking a Senior Desktop Support Technician for a long-term contract opportunity with one of our direct clients located in Richmond, VA.
is onsite
Responsibilities:
Responding to queries on the phone, via email, in person, or through remote access.
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Writing and editing documentation about troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
Troubleshooting VPN, Networking, and ISP problems.
Required Skills:
6 Years - Strong working knowledge of computer systems, hardware, and software, including drivers and bios
4 Years - Excellent problem-solving, analytical, and team-working skills
4 Years - Excellent communication and interpersonal skills.
4 Years - Demonstrated ability to obtain feedback from customers to improve training methods.
4 Years - Writing and editing training manuals.
4 Years - Running reports and analyzing common complaints and problems.
4 Years - An openness to learning new technologies.
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Network Support Technician
Information technology specialist job in Richmond, VA
Network Deployment (Network Support)
2 Months Contract
Richmond, VA
Hours of Coverage and Locations
Installation services for inside network transformation will take place from 8:00 PM to 5:00 AM, Monday through Friday.
This section outlines the activities, requirements, and responsibilities associated with network deployment for the network refresh/installation project. The primary goal is the physical deployment and turn-up of WAN, LAN, and WLAN environments at each client site.
Deployment Scope, Activities, and Responsibilities
The deployment scope encompasses various activities, from pre-installation preparations to the actual installation of network devices.
Key Deployment Activities and Roles:
Network Installation Activities: This includes installing Wireless Access Points, Switches, and Routers, along with performing cable management.
Provider Summary of Obligations for Deployment Services:
Scheduling resources and completing services per Installation Guide.
Performing inside deployment activities: (4-hour visit for 1 engineer). This involves replacing approximately 10 network devices, powering down old devices, installing and cabling up new devices, and ticket updates.
Network Technical Skills
Cabling Knowledge:
Understanding of Ethernet standards (e.g., Cat5e, Cat6, Cat6a).
Familiarity with different types of cables and connectors (RJ45, patch panels).
Installation Techniques:
Proficiency in running, terminating, and testing cables.
Knowledge of best practices for cable management and organization.
Testing and Troubleshooting:
Experience using cable testers and other diagnostic tools (e.g., ethernet testers).
Ability to troubleshoot common connectivity issues.
Network Fundamentals:
Basic understanding of networking concepts (e.g., IP addressing, subnetting).
Familiarity with switches, routers, and other networking hardware.
Safety Procedures:
Knowledge of safety protocols for working in various environments (e.g., avoiding electrical hazards).
Soft Skills
Problem-Solving: Ability to analyze issues quickly and develop effective solutions on-site.
Attention to Detail: Precision in installation and testing to ensure compliance with standards.
Communication: Ability to communicate effectively with clients and team members about technical issues and solutions.
Time Management: Skill in prioritizing tasks to meet project deadlines efficiently.
Adaptability: Flexibility to work in various environments and adjust to unforeseen challenges
#LI-CGTS
#TS-3262
Information Technology Security Analyst
Information technology specialist job in Richmond, VA
Our government client is looking for an experienced IT Security Analyst on a hybrid 6+ months renewable contract role in Richmond, VA.
- IT Security Analyst | HYBRID
W2 RATE - $65/hr - $70/hr
Job description:
Individual is able to work without assistance; provides leadership for others; able to manage highly complex work efforts; may have advanced education; has extensive industry experience.
The IT Security Analyst monitors and advises on information security issues related to the systems and workflow at an agency to ensure the internal IT security controls for an agency are appropriate and operating as intended. Coordinates and executes IT security related projects for the agency. Coordinates response to information security incidents. Develops and publishes Information Security policies, procedures, standards and guidelines based on knowledge of best practices and compliance with Commonwealth IT Security policies, standards, and guidelines. Conducts campus-wide data classification assessment and security audits and manages remediation plans. Collaborates with IT management, Internal Audit, and VITA to manage security vulnerabilities. Creates, manages and maintains user security awareness. Conducts security research and keeps abreast of latest security issues. Prepares IT security documentation, including department policies and procedures, agency notifications, Web content, and alerts.
Required/Desired Experience:
12 Years of Individual must have experience working without assistance; providing leadership for others; managing highly complex work efforts. Required
7 Years of Individual must have experience in the IT Security or related field. Required
About Vector:
Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY
************************
“Celebrating 30 years of service.”
Data Center Technician
Information technology specialist job in Richmond, VA
Richmond, VA
Onsite
We are seeking highly motivated and detail-oriented Data Center Technicians to join our rapidly expanding team. This role will support critical infrastructure by performing rack/stack/patch work, structured cabling installs, server deployments, and ongoing white space maintenance. The ideal candidate will have hands-on data center experience, a strong understanding of industry standards, and the ability to deliver high-quality work in a fast-paced environment.
Key Responsibilities
Rack/Stack/Patch
Unbox, inspect, and install servers, network devices, and storage equipment into racks per elevation diagrams.
Secure devices with appropriate mounting hardware, ensuring correct grounding and cable clearance.
Cabling Installation
Install, route, dress, and terminate fiber optic and copper cabling between racks, MOR (Middle of Row), PRD (Production) racks, and IDFs.
Label all cables per site standards and verify connectivity using test equipment (OTDR, Fluke tester, etc.).
Maintain HAC (Hot Aisle Containment) during installs and follow established pathways/trays to ensure clean, safe cable runs.
Perform rework or remediation of cabling when necessary to meet quality standards.
Data Center Operations & Safety
Maintain white space organization and cleanliness across all assigned areas.
Adhere to all client and OSHA safety protocols, including PPE, ladder safety, and confined space rules.
Participate in toolbox talks, safety walkthroughs, and audits as required.
Collaboration & Documentation
Work closely with Brooksource Project Managers, Area Leads, and DCPMs to ensure timely and accurate task completion.
Provide daily updates on progress, blockers, and completed work.
Preferred Experience
1-3 years of experience in a data center or mission-critical technical environment.
Experience with rack/stack/patch work, structured cabling installs, and server deployments.
Hands-on knowledge of copper and fiber cabling standards (TIA/EIA, BICSI).
Experience using cable testing tools and following Method of Procedure (MOP) documentation.
Skills & Requirements
Basic networking knowledge (IP addressing, switches, routers).
Strong organizational and problem-solving skills with attention to detail.
Ability to regularly lift and move 50+ lbs of equipment.
Comfortable working on ladders, in overhead pathways, and in confined spaces.
Flexible to support day/night shift rotations or weekend work, as projects require.
Education & Certifications
High school diploma or equivalent required.
Preferred: CompTIA Network+, BICSI Installer I/II, OSHA NFPA 70E, or other relevant technical certifications.
Work Environment
Physically demanding environment with hot and cold aisle exposure.
Fast-paced, project-driven workload with shifting priorities.
Position is onsite in Richmond, VA ; travel accommodations may be reimbursed if required.
Benefits
Competitive hourly pay based on experience.
Health, dental, and vision insurance.
Opportunities for ongoing professional development and certifications.
IT SPECIALIST (ENTERPRISE ARCHITECTURE)
Information technology specialist job in Richmond, VA
Apply IT SPECIALIST (ENTERPRISE ARCHITECTURE) Department of Defense Defense Logistics Agency J65 Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
* Battle Creek, MI: $124,531- $161,889
* Columbus, OH: $129,946- $168,929
* Dayton, OH: $129,169 - $167,919
* Fort Belvoir, VA: $142,488- $185,234
* New Cumberland, PA: $142,488- $185,234
* Ogden, UT: $124,531- $161,889
* Philadelphia, PA: $137,222- $178,388
* Richmond, VA: $130,084- $169,108
Summary
See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
* Battle Creek, MI: $124,531- $161,889
* Columbus, OH: $129,946- $168,929
* Dayton, OH: $129,169 - $167,919
* Fort Belvoir, VA: $142,488- $185,234
* New Cumberland, PA: $142,488- $185,234
* Ogden, UT: $124,531- $161,889
* Philadelphia, PA: $137,222- $178,388
* Richmond, VA: $130,084- $169,108
Overview
Help
Accepting applications
Open & closing dates
12/04/2025 to 12/12/2025
Salary $142,488 to - $185,234 per year
See Summary Section for more salary information.
Pay scale & grade GS 14
Locations
1 vacancy in the following locations:
Battle Creek, MI
Whitehall, OH
Wright-Patterson AFB, OH
New Cumberland Defense Logistics Center, PA
Show morefewer locations (4)
Philadelphia, PA
Hill AFB, UT
Fort Belvoir, VA
Richmond, VA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple appointment types. Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status No
Announcement number DLAJ6-25-12843844-MP Control number 851590900
This job is open to
Help
Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Individuals with disabilities
Individuals who are eligible under Schedule A.
Clarification from the agency
"Federal employee" means current permanent competitive service employees may apply. Veterans eligibilities include 30% or more Disabled Vet, Veterans Employment Opportunities Act (VEOA). Military Spouse Preference (MSP) eligibles, Retained Grade Preference (RGP) eligibles, and Military Reserve and National Guard Technician eligibles in the commuting area may apply.
Videos
Duties
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* Analyze, evaluate, and advise on the current and predicted future logistics systems, technical, and data views of the architecture.
* Development, integration, and institutionalization of function requirements into Agency strategic plans and automated information systems.
* Responsible for the planning, coordination, and execution of DLA and DoD level compliance certification for component and transformation program level architectures.
* Develop, document, maintain, and evaluate the composition of the technical and infrastructure architecture views.
* Participate in the evaluation of functional concepts as relates to the development and maintenance of enterprise logical and physical data models.
* Provide guidance to explain regulatory policies and procedures and initiate recommended changes which impact overall enterprise architecture goals, long-range plans, projects, studies and evaluations.
* Serves on or leads special task forces/projects to address current and future enterprise architecture planning strategy
* Develops and refines the future Program Objective Memoranda (POM) and budget for the Enterprise Architecture Program
Requirements
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Conditions of employment
* Must be a U.S. citizen
* Tour of Duty: Set Schedule
* Security Requirements: Non-Critical Sensitive
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA): Exempt
* Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment Incentives: Not Authorized
* Bargaining Unit Status: No
* Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information.
* This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations.
Qualifications
To qualify for an IT Specialist (ENTARCH), your qualifications must include:
A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
* Providing guidance and direction in reviewing the appropriateness of existing enterprise architecture policies for new and/or highly innovative systems, technologies and fieldings.
* Defining problems and identifies key issues in the development of Enterprise architecture plans and is instrumental in establishing regulatory, policy, procedural and system guidance which become the benchmark for the development of similar plans.
* Facilitating the exchange of concepts, management techniques, technology advances, and logistics management improvements.
* Conducting analysis of transformation program initiative architectures to ensure they support the implementation of agency's strategic goals and business transformation efforts.
B. Education: Applicants may not qualify for this position based on education in lieu of specialized experience.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
For Important General Applicant Information and Definitions go to: ******************************************************************
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: **********************************************************************************
Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
* Accountability
* Conflict Management
* Customer Service
* Developing Others
* Flexibility
* Influencing/Negotiating
* Interpersonal Skills
* Problem Solving
* Resilience
* Strategic Thinking
Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
* To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
* You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
* You will receive an email notification when your application has been received for the announcement.
* To verify the status of your application, log into your USAJOBS account, ************************ select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
To preview the questionnaire, please go to *********************************************************
Agency contact information
Kezia Evans
Phone ************ Email ******************* Address DLA Information Operations J6
8725 John J Kingman Rd
Ft Belvoir, VA 22060-6221
US
Next steps
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information technology specialist job in Richmond, VA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Management Specialist
Information technology specialist job in Richmond, VA
Responsibilities & Qualifications
RESPONSIBILITIES
Provide comprehensive project management support to an Information Technology (IT) organization implementing and sustaining a robust IT benchmarking capability.
Identify critical project tasks, manage meeting schedules, track suspense dates for action items, and prepare executive-level presentations and reports for senior J6 leadership.
Conduct IT benchmarking pre-assessment activities, including customer interviews, evaluation of pre-assessment questionnaires, and development of follow-up questions to support site visit interviews.
Provide on-site Benchmarking Assessment support, documenting comments, feedback, and observations during subject matter expert interviews, and generating comprehensive out-brief presentations for senior leadership.
Analyze and compile assessment data to develop final reports, including detailed observations, actionable recommendations, and alternatives for implementing best practices.
Track and report the status of assigned actions related to both best practice adoption and IT service improvement initiatives.
Develop, maintain, and deliver IT benchmarking standard operating procedures (SOPs), processes, templates, examples, checklists, tools, and policies to enhance and sustain the IT benchmarking program.
Plan, engineer, and oversee the installation of new IT infrastructure including wiring, fiber optics, and wireless network systems.
Provide ongoing maintenance and management support to ensure optimal system performance and minimal downtime through proactive monitoring, troubleshooting, and system upgrades.
Deliver IT cabling services and telecommunications infrastructure enhancements, including requirements for outside plant work and compliance with industry standards.
Install, configure, and maintain physical network infrastructure components such as cables, devices, and supporting hardware.
Oversee inventory, logistics, and material management to ensure efficient flow of IT and telecommunications products and materials.
Manage warehouse operations to maximize storage efficiency, enforce safety standards, and maintain an organized work environment.
Coordinate transportation and distribution, including planning inbound and outbound shipments, optimizing delivery routes, and ensuring timely product delivery.
Negotiate with carriers and vendors to secure favorable terms while maintaining cost efficiency and high-quality service levels.
REQUIRED QUALIFICATIONS
Clearance:
Must possess IT-III Non-Sensitive security clearance or Tier 1 (T1) at time of proposal submission.
Certifications:
Must possess IT Infrastructure Library (ITIL) v3 (V3) certification
Experience:
Minimum of two (2) years of practical industry, government, and/or consulting experience in information technology management.
Demonstrated IT project management experience using Microsoft Project and other project management tools.
Proven knowledge and experience managing IT services and strategies across enterprise environments.
Experience conducting IT benchmarking and implementing best practices for continuous improvement.
Proficiency in Microsoft Excel, Access, Word, PowerPoint, and SharePoint for data analysis, documentation, and reporting.
Demonstrated experience applying ITIL framework principles.
Overview
We are seeking an IT Management Specialist to join our team.
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Locations: Richmond, VA
Type of environment: Office
Noise level: Medium
Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Up to 25%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
No Clearance
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
Auto-ApplyIT Management Specialist
Information technology specialist job in Richmond, VA
We are seeking an IT Management Specialist to join our team.
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
Responsibilities
RESPONSIBILITIES
Provide comprehensive project management support to an Information Technology (IT) organization implementing and sustaining a robust IT benchmarking capability.
Identify critical project tasks, manage meeting schedules, track suspense dates for action items, and prepare executive-level presentations and reports for senior J6 leadership.
Conduct IT benchmarking pre-assessment activities, including customer interviews, evaluation of pre-assessment questionnaires, and development of follow-up questions to support site visit interviews.
Provide on-site Benchmarking Assessment support, documenting comments, feedback, and observations during subject matter expert interviews, and generating comprehensive out-brief presentations for senior leadership.
Analyze and compile assessment data to develop final reports, including detailed observations, actionable recommendations, and alternatives for implementing best practices.
Track and report the status of assigned actions related to both best practice adoption and IT service improvement initiatives.
Develop, maintain, and deliver IT benchmarking standard operating procedures (SOPs), processes, templates, examples, checklists, tools, and policies to enhance and sustain the IT benchmarking program.
Plan, engineer, and oversee the installation of new IT infrastructure including wiring, fiber optics, and wireless network systems.
Provide ongoing maintenance and management support to ensure optimal system performance and minimal downtime through proactive monitoring, troubleshooting, and system upgrades.
Deliver IT cabling services and telecommunications infrastructure enhancements, including requirements for outside plant work and compliance with industry standards.
Install, configure, and maintain physical network infrastructure components such as cables, devices, and supporting hardware.
Oversee inventory, logistics, and material management to ensure efficient flow of IT and telecommunications products and materials.
Manage warehouse operations to maximize storage efficiency, enforce safety standards, and maintain an organized work environment.
Coordinate transportation and distribution, including planning inbound and outbound shipments, optimizing delivery routes, and ensuring timely product delivery.
Negotiate with carriers and vendors to secure favorable terms while maintaining cost efficiency and high-quality service levels.
REQUIRED QUALIFICATIONS
Clearance:
Must possess IT-III Non-Sensitive security clearance or Tier 1 (T1) at time of proposal submission.
Certifications:
Must possess IT Infrastructure Library (ITIL) v3 (V3) certification
Experience:
Minimum of two (2) years of practical industry, government, and/or consulting experience in information technology management.
Demonstrated IT project management experience using Microsoft Project and other project management tools.
Proven knowledge and experience managing IT services and strategies across enterprise environments.
Experience conducting IT benchmarking and implementing best practices for continuous improvement.
Proficiency in Microsoft Excel, Access, Word, PowerPoint, and SharePoint for data analysis, documentation, and reporting.
Demonstrated experience applying ITIL framework principles.
Qualifications
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Locations: Richmond, VA
Type of environment: Office
Noise level: Medium
Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Up to 25%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
No Clearance
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
IT Specialist
Information technology specialist job in Richmond, VA
Timmons Group is seeking a skilled and customer-focused IT Specialist to join our Richmond, VA office. This role is ideal for a tech-savvy professional who thrives in a dynamic environment and enjoys solving complex technical challenges. As an IT Specialist, you'll be a key troubleshooter and support resource for hardware and software across the organization. You'll manage software license servers (e.g., Bentley SELECT, ArcGIS, Adobe, Microsoft, Autodesk), monitoring tools (e.g., System Center), backup solutions (physical and cloud-based), and provide advanced support for critical user issues.
Essential Duties and Responsibilities of a successful candidate include but are not limited to:
* Manage IT services, tools, and licensing components
* Support end-users and teams in designing solutions and resolving technical issues
* Collaborate with the Systems Administrator to address networking problems
* Continuously learn new technical skills and procedures
* Work independently on projects and deliver effective solutions
Skills/Requirements of a successful candidate include but are not limited to:
* Bachelor's degree in IT, Information Systems, or Computer Science (preferred)
* 3-5 years of relevant experience (preferred)
* Strong knowledge of Windows and Linux operating systems
* Familiarity with virtualization platforms and AutoCAD-related software (a plus)
* Basic understanding of IPv4 networking
* Ability to diagnose performance bottlenecks (bandwidth, I/O, memory, CPU)
* Experience with web application administration (IIS, Nginx, Apache)
* Proficiency in server OS administration (Windows Server, Ubuntu, RedHat)
* Scripting skills (PowerShell, Bash, Command Line)
* Office365 administration experience
* Availability for occasional night/weekend support
* Strong problem-solving and remote troubleshooting skills
* Excellent verbal and written communication
* Experience with Autodesk and ArcGIS products
* A friendly, customer-service mindset
* Initiative and a passion for continuous learning
* Professionalism and maturity in handling responsibilities
IT Asset Management Technician
Information technology specialist job in Richmond, VA
Title: IT Asset Management Technician
State Role Title: Info Technology Specialist I
Hiring Range: $56,812 - $68,000
Pay Band: 4
Recruitment Type: General Public - G
Job Duties
The Virginia Department of Health is currently seeking two IT Asset Management Technicians to join our Office of Information Management. This role is responsible for coordinating and fulfilling hardware and software requests, managing procurement and deployment activities, and ensuring accurate documentation of all assets in ServiceNow. The specialist will assist with equipment staging, recovery, and decommissioning, as well as conduct regular inventory checks to maintain data accuracy and compliance with VDH, VITA, and vendor licensing requirements. Additionally, this position plays a key role in supporting service requests, maintaining the central storeroom, and providing audit-ready asset records.
Some of the key job responsibilities are as follows:
• Coordinate and fulfill IT hardware and software requests in line with established SLAs.
• Manage the full asset lifecycle: procurement, deployment, recovery, and decommissioning.
• Maintain accurate documentation and tracking of requests and refresh activities in ServiceNow.
• Prepare and stage equipment for deployment; verify returned equipment and update records.
• Resolve IT training-related support tickets; track metrics (ticket volume, resolution time, satisfaction).
• Author knowledge base articles to streamline processes and support self-service.
• Conduct regular inventory checks, reconciliations, and maintain storeroom organization/security.
• Support audits by providing accurate asset data and ensuring compliance with VDH, VITA, and vendor licensing.
• Process provisioning requests for hardware/software, including license assignment and deployment.
• Collaborate with IT Asset Manager on escalations, vendor coordination, and contract compliance.
• Track asset-related costs, review vendor quotes/invoices, and identify cost-saving opportunities.
• Document procedures, recommend improvements, and stay current with industry trends.
• Provide support for special projects, emergency deployments, and other duties as required.
Minimum Qualifications
• Experience supporting IT asset lifecycle activities, including deployment, tracking, recovery, and decommissioning of hardware and software.
• Ability to accurately maintain asset records and inventory data using asset management platforms such as ServiceNow.
• Familiarity with VITA policies and procedures related to IT asset handling and compliance.
• Proficiency in Microsoft 365 applications, including Outlook, Excel, and Teams, for communication, documentation, and reporting.
• Strong organizational skills with the ability to manage storerooms, track inventory levels, and prepare equipment for deployment.
• Ability to fulfill hardware and software requests in a timely manner while adhering to service level agreements (SLAs).
• Knowledge of PC refresh processes, including imaging, staging, deployment, and return of devices.
• Strong attention to detail and accuracy in data entry, labeling, and documentation of IT assets.
• Ability to work collaboratively with IT staff, vendors, and end-users to support asset-related needs across multiple locations.
• Effective verbal and written communication skills for documenting procedures and interacting with stakeholders.
Additional Considerations
• Experience in supporting a Commonwealth of Virginia Executive Branch Agency
• Knowledge and Experience working with Virginia Information Technologies Agency
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.
Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.
It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: *********************
If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.
As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!
Contact Information
Name: Rose Sandra Bose
Phone: ************
Email: **************************
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
2026 Information Technology Internship
Information technology specialist job in Richmond, VA
Are you a rising junior, senior, or master's student interested in building IT experience on a collaborative team? Kinsale Insurance is offering paid summer internships across multiple IT disciplines, including application development, DevOps, and data analysis. You'll contribute to meaningful projects while learning from industry experts.
About Kinsale Insurance
Kinsale Insurance is an excess and surplus (E&S) lines insurer headquartered in Richmond, VA. We combine innovative technology with a high-touch, service-driven culture. Our IT team supports the business through software development, security, analytics, and systems infrastructure - all managed in-house at our new Richmond office.
What You'll Do
Depending on your track, a typical day may include:
Application Development (Java & Angular)
Building and enhancing software solutions aligned with business requirements
Designing and automating test cases
Learning best practices for development, QA, and release management
Data Analysis (SQL & Python)
Documenting workflows, processes, and requirements
Running ad-hoc analyses and defect investigations
Creating and automating reports for business leaders
DevOps Engineering (Git, Python, Java & Angular)
Designing and optimizing CI/CD pipelines
Configuring Helm charts and Kubernetes environments
Writing scripts and leveraging third party APIs to create and maintain enhancements to developer tools and processes
Qualifications
A successful candidate has:
Working toward a bachelor's degree in computer science, information systems, technology, or related field
Desire to collaborate and grow technical and soft skills
Strong analytical and problem-solving ability
Ability to manage multiple priorities
Familiarity with programming languages (Java, Angular, Python preferred) and Generative AI
Comfort with SQL queries and cloud platforms (AWS or Azure a plus)
A compelling candidate also has:
Hands-on experience with DevOps tools, containerization, or advanced data analysis
Training & Development
Weekly Lunch & Learns with leaders on career, technical, and industry topics
Assigned project sponsor, mentor, and team support
Exposure to multiple IT disciplines and business stakeholders
Hiring Timeline
Phone screens: November 2025 - January 2026
Interviews: February 2026
Offers extended after interviews
Internship: 10 weeks beginning May 26, 2026
Work hours: Onsite in Richmond, VA, Monday-Thursday, 8:30 a.m.-4:00 p.m.
Kinsale values strong financial responsibility. A credit check will be conducted as a part of the selection process for roles that require sound judgement, trustworthiness, or access to sensitive information.
IT Administrator (Virginia)
Information technology specialist job in Richmond, VA
We're an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most:
helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.Join us and shape the future of care.
About the Role:
We're looking for a motivated and detail-oriented IT Administrator to join our IT team. This is an entry-level role ideal for someone early in their IT career who is passionate about technology, enjoys solving problems, and is eager to learn and grow within a collaborative team environment. Working on site in our Virginia Distribution Center, you'll play a key role in supporting end users, maintaining systems, and contributing to broader IT initiatives. What you'll do:
Monitor support channels and take ownership of user issues through to resolution, escalating as needed.
Work on site in our Virginia Distribution Centre - providing technical support to our users, and warehouse equipment.
Troubleshoot and resolve hardware/software issues for end users (repair, replacement, setup, etc.).
Accurately log tickets and maintain clear documentation.
Assist with onsite IT support.
Support provisioning and deprovisioning of users and devices.
Report or escalate integration issues appropriately.
Support physical site improvements (e.g. equipment installs/removals).
Configure systems and follow IT processes and standards.
Participate in departmental projects under guidance.
Mobile device management (iOS and Android).
What you bring to the table:
Basic understanding of computer systems, networks, and common enterprise software.
Ability to follow documented processes and complete defined tasks independently.
Eagerness to learn and accept feedback constructively.
Clear written and verbal communication skills.
Ability to manage time, prioritize tasks, and ask for help when needed.
Comfortable sharing knowledge in team channels like Slack, documentation, or in meetings.
Prior experience with mobile device management.
Bonus if you have:
Experience with helpdesk or ticketing systems (e.g. Zendesk, Jira, ServiceNow).
Familiarity with Mac and Windows operating systems.
Experience working with SaaS tools or enterprise environments.
Familiarity with networking, Network + certification.
What we can offer you:
Generous PTO and competitive pay.
401(k) with company match.
Flexible benefits package.
Training budget and company-wide learning initiatives.
Discount on Fullscript catalog of products.
Why Fullscript
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
What to Know Before You Apply
We're grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. We're not able to respond to individual messages about open roles on email or social channels.
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
Learn More
***************************** HQ on instagram Let's make healthcare whole
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
IT Systems Administrator
Information technology specialist job in Richmond, VA
The IT Systems Manager is responsible for maintaining and continuously improving technology systems across the company, including but not limited to the ERP/CRM system, networking, systems security, phone systems, internet connectivity, and user hardware. The role is also responsible for user training, user support, and process improvements as requested by internal customers. Also, continuously analyzes technology needs, recommends solutions, defines, and manages project implementations and drives lean process improvements. This position understands, communicates, interprets, and documents business processes and requirements, resulting in a high level of satisfaction by all users and management. This position is responsible for managing and supporting all technology systems, including but not limited to, network infrastructure and architecture, communications systems, Microsoft ERP and CRM systems, Microsoft Office suite of products. This position manages and directs all 3rd party systems vendors. This position is responsible for managing the IT budget.
Plant IT Technician
Information technology specialist job in Meadowbrook, VA
Lead Local IT Support. Drive Plant Success. Grow Your Career. At Clarios, we power progress. As a global leader in advanced energy storage solutions, we believe operational excellence starts with strong, hands-on IT support at the plant level.
The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure at the Meadowbrook (Holland, MI) manufacturing facility. The position is primarily based in Holland, MI but will require occasional travel to support the Ft. Wayne site. The Plant IT Technician reports directly to the USCAN Plant Systems East Team Lead with a dotted line relationship to the local plant management teams.
We proudly welcome military veterans to apply. Your leadership, technical expertise, and operational discipline are highly valued at Clarios.
How You'll Do It:
Triage IT hardware, software, and network issues in an office and on the manufacturing plant floor
• Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, while following hardware and software standards
• Configure and deploy IT equipment on the plant floor, such as Zebras, Satōs, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks
• Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards
• Facilitate the full PCLM process
• Maintain security, appearance, and organization of the server room
• Manage SLAs and resolve incidents in ServiceNow
• Be the on-site contact for service providers if needed
• Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments
• Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects
• Engage with the USCAN Plant Systems Team to execute projects across the region
• Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and assist with quotes for procurement through approved vendors
• Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts
• Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds
• Travel may be required (approximately 10%) .
What We Look For:
Required:
Bachelor's degree plus 1+ year of professional IT technical support experience; OR a 2-year degree plus 2+ years of experience; OR 4 years of relevant combined education and experience.
Hands-on experience supporting PCs, printers, thin clients, scan guns, RF devices, and troubleshooting IT hardware and software.
Strong understanding of PCs, software installation, reimaging, Intune Active Directory (AD), and Azure environments.
Ability to be on-call to resolve urgent IT issues outside of normal business hours.
Preferred:
Relevant certifications such as A+, Network+, Security+, MCSE, or CCNA.
Knowledge of networking and administration concepts, including Access Points, Switches, VOIP, TCP/IP, DHCP, and DNS.
Familiarity with ServiceNow, Microsoft Intune, Active Directory, and Azure environments.
Veterans:
Military candidates with IT, cyber, communications, or systems administration backgrounds are strongly encouraged to apply. Your leadership, technical skills, and operational discipline are highly valued at Clarios.
What you get:
Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
Tuition reimbursement, perks, and discounts
Parental and caregiver leave programs
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide market share leadership
HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
Clarios has been recogizned as one of 2024's Most Ethical Companies by Ethisphere. This prestigious recognition marks the second consecutive year Clarios has received this distinction.
Who we are:
Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.
A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Auto-ApplyIT Intern
Information technology specialist job in Glen Allen, VA
Job Description
Master Center for Addiction Medicine is seeking a part-time IT Intern who wants to gain valuable hands-on experience in the field of IT.
*Note: this is an ONSITE part-time internship. Exact hours and schedule can be negotiated.
Master Center for Addiction Medicine is an entirely outpatient treatment center. Master Center approaches the disease of addiction in a comprehensive, evidence-based, and individualized way, drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring, peer support services and community recovery organizations. Our practice approach is to provide compassionate care through providers that are committed to treating our patients with dignity, respect, and kindness.
The IT intern assists the Systems Administrator with the IT processes at all business locations, though the IT intern will primarily work out of the Glen Allen location. The primary function of this role is to assist with various IT&T oriented projects, initiatives, and services as directed. This assistance ranges from desktop support, incident resolution and reporting, documentation, and general IT administrative and support services.
Duties and responsibilities:
Set up new laptops and employee accounts, ensuring optimal configuration for performance and usability.
Install and update drivers to maintain hardware compatibility and system stability.
Perform password resets and unlock user accounts as needed.
Replace or troubleshoot faulty electronic equipment (e.g., monitors, keyboards, peripherals).
Monitor and manage threat/spam emails, escalating issues when necessary.
Resolve minor audio/visual issues in conference rooms and workstations.
Assist with inventory management, including tracking hardware and software assets.
Upgrade laptops from Windows Home to Pro editions.
Upgrade laptops with less than 12GB of RAM to meet performance standards.
Conduct basic systems training (e.g., Office 101, Microsoft Teams) for staff.
Monitor the ticketing system and respond to incoming IT support requests.
Perform routine maintenance on computers, including internal cleaning and reapplication of thermal paste.
Set up workstations in an ergonomic and efficient manner tailored to user needs.
Shadow and learn from more complex tasks such as server maintenance, network troubleshooting, and cybersecurity practices.
Demonstrate a strong interest in technology and a willingness to learn.
Apply critical thinking and problem-solving skills to diagnose and resolve technical issues.
Assist with other tasks and projects as they arise.
Minimum education and/or minimum experience:
Associate degree in related field (IT, computer science, etc.) preferred.
Minimum one year of experience in IT preferred.
Required skills and abilities:
Great attention to detail.
Strong analytical and problem-solving skills.
Excellent customer service-provides excellent IT&T support to our end users
Strong communication skills: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
Computer Science/Information Systems experience.
Proactive and independent with the ability to take initiative.
Excellent time management skills with a proven ability to meet deadlines.
Please do not contact the office directly. We are conducting all hiring activities through JazzHR, our Applicant Tracking System. Thank you!
At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community!
Powered by JazzHR
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Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Information technology specialist job in Richmond, VA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Specialist
Information technology specialist job in Richmond, VA
Job Description
Timmons Group is seeking a skilled and customer-focused IT Specialist to join our Richmond, VA office. This role is ideal for a tech-savvy professional who thrives in a dynamic environment and enjoys solving complex technical challenges. As an IT Specialist, you'll be a key troubleshooter and support resource for hardware and software across the organization. You'll manage software license servers (e.g., Bentley SELECT, ArcGIS, Adobe, Microsoft, Autodesk), monitoring tools (e.g., System Center), backup solutions (physical and cloud-based), and provide advanced support for critical user issues.
Essential Duties and Responsibilities of a successful candidate include but are not limited to:
Manage IT services, tools, and licensing components
Support end-users and teams in designing solutions and resolving technical issues
Collaborate with the Systems Administrator to address networking problems
Continuously learn new technical skills and procedures
Work independently on projects and deliver effective solutions
Skills/Requirements of a successful candidate include but are not limited to:
Bachelor's degree in IT, Information Systems, or Computer Science (preferred)
3-5 years of relevant experience (preferred)
Strong knowledge of Windows and Linux operating systems
Familiarity with virtualization platforms and AutoCAD-related software (a plus)
Basic understanding of IPv4 networking
Ability to diagnose performance bottlenecks (bandwidth, I/O, memory, CPU)
Experience with web application administration (IIS, Nginx, Apache)
Proficiency in server OS administration (Windows Server, Ubuntu, RedHat)
Scripting skills (PowerShell, Bash, Command Line)
Office365 administration experience
Availability for occasional night/weekend support
Strong problem-solving and remote troubleshooting skills
Excellent verbal and written communication
Experience with Autodesk and ArcGIS products
A friendly, customer-service mindset
Initiative and a passion for continuous learning
Professionalism and maturity in handling responsibilities
Additional Information
The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are looking for high energy, creative, flexible, patient, self-starters who are willing to work at a dynamic pace. Candidates must share a commitment to our company's Vision, Mission and Shared Values.
Timmons Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status.
Timmons Group is a full-service engineering and technology firm recognized nationally as a “Best Firm to Work For” by CE News. With over 15 offices throughout the Mid-Atlantic and Southeast, we provide civil engineering, environmental, economic development, GIS/geospatial technology, landscape architecture, and surveying services to a diverse client base. As one of Engineering News Record's (ENR) Top 500 Design Firms for over 30 years, we are dedicated to being an employer of choice and providing our people with the best resources, technology, and culture to help them thrive in an engaging career development setting. For more information, visit ****************
#LI-KH1
IT Administrator (Virginia)
Information technology specialist job in Colonial Heights, VA
We're an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most:
helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.Join us and shape the future of care.
About the Role:
We're looking for a motivated and detail-oriented IT Administrator to join our IT team. This is an entry-level role ideal for someone early in their IT career who is passionate about technology, enjoys solving problems, and is eager to learn and grow within a collaborative team environment. Working on site in our Virginia Distribution Center, you'll play a key role in supporting end users, maintaining systems, and contributing to broader IT initiatives. What you'll do:
Monitor support channels and take ownership of user issues through to resolution, escalating as needed.
Work on site in our Virginia Distribution Centre - providing technical support to our users, and warehouse equipment.
Troubleshoot and resolve hardware/software issues for end users (repair, replacement, setup, etc.).
Accurately log tickets and maintain clear documentation.
Assist with onsite IT support.
Support provisioning and deprovisioning of users and devices.
Report or escalate integration issues appropriately.
Support physical site improvements (e.g. equipment installs/removals).
Configure systems and follow IT processes and standards.
Participate in departmental projects under guidance.
Mobile device management (iOS and Android).
What you bring to the table:
Basic understanding of computer systems, networks, and common enterprise software.
Ability to follow documented processes and complete defined tasks independently.
Eagerness to learn and accept feedback constructively.
Clear written and verbal communication skills.
Ability to manage time, prioritize tasks, and ask for help when needed.
Comfortable sharing knowledge in team channels like Slack, documentation, or in meetings.
Prior experience with mobile device management.
Bonus if you have:
Experience with helpdesk or ticketing systems (e.g. Zendesk, Jira, ServiceNow).
Familiarity with Mac and Windows operating systems.
Experience working with SaaS tools or enterprise environments.
Familiarity with networking, Network + certification.
What we can offer you:
Generous PTO and competitive pay.
401(k) with company match.
Flexible benefits package.
Training budget and company-wide learning initiatives.
Discount on Fullscript catalog of products.
Why Fullscript
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
What to Know Before You Apply
We're grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. We're not able to respond to individual messages about open roles on email or social channels.
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at [email protected].
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
Learn More
***************************** HQ on instagram Let's make healthcare whole
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyIT Intern
Information technology specialist job in Glen Allen, VA
Master Center for Addiction Medicine is seeking a part-time IT Intern who wants to gain valuable hands-on experience in the field of IT.
*Note: this is an ONSITE part-time internship. Exact hours and schedule can be negotiated.
Master Center for Addiction Medicine is an entirely outpatient treatment center. Master Center approaches the disease of addiction in a comprehensive, evidence-based, and individualized way, drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring, peer support services and community recovery organizations. Our practice approach is to provide compassionate care through providers that are committed to treating our patients with dignity, respect, and kindness.
The IT intern assists the Systems Administrator with the IT processes at all business locations, though the IT intern will primarily work out of the Glen Allen location. The primary function of this role is to assist with various IT&T oriented projects, initiatives, and services as directed. This assistance ranges from desktop support, incident resolution and reporting, documentation, and general IT administrative and support services.
Duties and responsibilities:
Set up new laptops and employee accounts, ensuring optimal configuration for performance and usability.
Install and update drivers to maintain hardware compatibility and system stability.
Perform password resets and unlock user accounts as needed.
Replace or troubleshoot faulty electronic equipment (e.g., monitors, keyboards, peripherals).
Monitor and manage threat/spam emails, escalating issues when necessary.
Resolve minor audio/visual issues in conference rooms and workstations.
Assist with inventory management, including tracking hardware and software assets.
Upgrade laptops from Windows Home to Pro editions.
Upgrade laptops with less than 12GB of RAM to meet performance standards.
Conduct basic systems training (e.g., Office 101, Microsoft Teams) for staff.
Monitor the ticketing system and respond to incoming IT support requests.
Perform routine maintenance on computers, including internal cleaning and reapplication of thermal paste.
Set up workstations in an ergonomic and efficient manner tailored to user needs.
Shadow and learn from more complex tasks such as server maintenance, network troubleshooting, and cybersecurity practices.
Demonstrate a strong interest in technology and a willingness to learn.
Apply critical thinking and problem-solving skills to diagnose and resolve technical issues.
Assist with other tasks and projects as they arise.
Minimum education and/or minimum experience:
Associate degree in related field (IT, computer science, etc.) preferred.
Minimum one year of experience in IT preferred.
Required skills and abilities:
Great attention to detail.
Strong analytical and problem-solving skills.
Excellent customer service-provides excellent IT&T support to our end users
Strong communication skills: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
Computer Science/Information Systems experience.
Proactive and independent with the ability to take initiative.
Excellent time management skills with a proven ability to meet deadlines.
Please do not contact the office directly. We are conducting all hiring activities through JazzHR, our Applicant Tracking System. Thank you!
At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community!
Auto-Apply