IT Specialist/Engineer 6
Information technology specialist job in Santa Ana, CA
Job Title: IT Specialist/Engineer 6
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Hybrid Preferred but Remote for the right candidate
Payrate:$ 44.00 - 44.00/hr.
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide.
:
Master's Degree in Information Technology or related specialized field or an equivalent combination of education, training, and experience.
Specialized certification may be required. Typically possesses fifteen or more years experience in the field performing complex and conceptual analysis, consulting, project management and providing recommendations.
Ability to act independently to uncover and resolve issues associated with the development and implementation of operational projects.
Ability to develop and recommend long range goals and objectives.
Ability to design, research and develop highly advanced new technological applications resulting in new projects which require major decision making recommendations.
PhD Degree preferred.
Performs technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems.
Analyses are performed at all levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance and disposal.
Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints.
Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications.
Specific Job Description:
Candidate must be capable of evaluating hardware/software deliveries for installation into operational baseline.
Day-to-Day Responsibilities/Workload
Provide subject matter expertise in support of its OMS implementation at SCE (OpenGrid Network, formerly known as PragmaUP/PragmaLINE).
Scope of remote support services provided would include:
Assist with system logic, processes, and data particularly as it relates to OMS-related projects, customer communications, and operational activities;
Contribute to the upcoming DB and Server OS upgrades. This would involve tasks such as OMS configuration, testing and other hands-on support.
Required Skills/Attributes
Electrical Utility Outage Management Application maintenance experience with back office support experience.
OpenGrid Network, formerly known as PragmaUP/PragmaLINE, SQL database, python, windows server maintenance and operational support
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Information Technology Technician
Information technology specialist job in Irvine, CA
Title: IT Technician
Duration: 3 Months with the possibility of extension
The IT Technician specializes in supporting Apple devices (mac OS and iOS) within an enterprise environment. This role focuses on providing technical assistance for MacBooks, iPhones, iPads, and related Apple services, while also supporting general desktop and end-user technologies. The ideal candidate is highly skilled in Apple device management, customer service, and troubleshooting in a fast-paced, service-oriented IT organization.
Key Responsibilities:
Provide Tier 1 and Tier 2 support for mac OS and iOS devices, including MacBooks, iPhones, and iPads.
Administer and support Apple device management using Jamf Pro, including enrollment, configuration, patching, and scripting.
Troubleshoot hardware and software issues on Apple devices, including OS updates, application errors, and connectivity problems.
Support Apple ecosystem services such as Apple School Manager, iCloud, AirDrop, and Apple ID management.Assist with mobile device management (MDM) policies and compliance using Microsoft Intune.
Respond to and resolve user inquiries via ServiceNow, remote tools, phone, or in-person support.
Document support activities, resolutions, and escalation paths in accordance with ITIL practices.
Collaborate with other IT teams to ensure seamless integration of Apple devices with enterprise systems (e.g., Active Directory, Exchange, VPN).
Participate in device provisioning, onboarding/offboarding, and lifecycle management for Apple hardware.
Qualifications:
Associate's degree in Computer Science, Information Technology, or related field; or equivalent professional experience.
2-4 years of experience in desktop support, with a strong emphasis on Apple device support.
Excellent verbal and written communication skills with a focus on customer service.
Ability to work independently and manage multiple priorities in a dynamic environment.
Proficiency in:
Microsoft Intune and MDM policy enforcement
Networking fundamentals (TCP/IP, DNS, DHCP)
Integration with enterprise systems (Active Directory, Exchange, VPN)
Preferred Attributes:
Experience supporting Apple devices in a corporate or educational environment.
Familiarity with automation, patch management, and security best practices for mac OS and iOS.
Strong analytical and problem-solving skills with a proactive approach to issue resolution.
Passion for Apple technologies and staying current with updates and best practices.configuration management software, desktop communications software, operating system software and internet directory services software
NMC_000350 - IT Support Technician / Field Technician (1 day project)
Information technology specialist job in Fontana, CA
One of our clients is looking for an IT Support Technician.
Job Engagement: 1 day only
Hourly: $45 - $50 per hour
We are seeking an experienced IT Support Technician / Field Technician with a strong background in networking to assist with a range of technical tasks, including performing a walkthrough of the network room and conducting ISP and speed testing. The ideal candidate should possess hands-on experience with network testing and troubleshooting, and should be comfortable working with networking tools and devices.
Key Responsibilities:
Network Walkthrough: Conduct a thorough walkthrough of the network room to assess current infrastructure and identify any potential issues.
ISP Testing: Perform testing on the Internet Service Provider (ISP) connection, including speed tests and troubleshooting connectivity issues.
Speed Testing: Run speed tests to ensure that the network is running at optimal performance levels.
Troubleshooting: Troubleshoot and resolve networking issues, ensuring minimal downtime and optimal performance.
Help Desk Technician II
Information technology specialist job in Irvine, CA
Level 2 Helpdesk Technician
Contract to Hire, location- Irvine.
We are seeking a professional and customer-focused Level 2 Helpdesk Technician to provide advanced technical support for end users. This role involves troubleshooting software, hardware, and network issues, ensuring timely resolution through excellent communication and technical expertise.
Key Responsibilities:
Respond to user requests and incidents via ticketing system, phone, and email.
Provide in-depth technical support for Microsoft Windows 10/11, Microsoft Office, and various business applications.
Troubleshoot issues related to network connectivity, including printing, device configuration, and basic network communication (e.g., pinging servers or devices).
Support and troubleshoot Microsoft Teams and Office 365 applications.
Utilize Active Directory for password resets, account management, and user permissions.
Maintain a professional, courteous, and solution-oriented attitude while supporting end users.
Accurately document issues, actions, and resolutions within the ticketing system.
Qualifications & Experience:
Previous Helpdesk or Technical Support experience required.
Strong troubleshooting skills across hardware, software, and application environments.
Working knowledge of Windows 10/11, Office 365, Active Directory, and Microsoft Teams.
Understanding of basic networking concepts, including connectivity troubleshooting and print configuration.
Excellent customer service, written, and verbal communication skills.
Professional demeanor - friendly, reliable, and adaptable, with a positive "can-do” attitude.
Preferred Attributes:
Outgoing and approachable personality.
Ability to multitask and prioritize effectively in a fast-paced environment.
Commitment to providing an exceptional end-user experience.
Help Desk Technician
Information technology specialist job in Santa Fe Springs, CA
JANUS et Cie is currently seeking a Help Desk Technician in our IT Department. The Help Desk Technician is the first point of contact for employees seeking technical assistance by phone, e-mail or through the Help Desk ticketing system. The Help Desk Technician's main task is to identify, diagnose and, where possible, resolve the technical issue or escalate the case to other IT members. The Help Desk Technician will answer queries on basic technical issues and offer advice and solutions where possible.
This job is on site and is located in Santa Fe Springs, CA
Hourly Range-$28-$30 an hour
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Provide excellent internal customer support via telephone and e-mail.
Respond to help desk tickets submitted by customers seeking help; direct unresolved issues to the next level of support personnel
Query customers to determine the nature of problems; walk the customer through the problem-solving processes
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Install, modify, and repair computer hardware, peripherals, and software as needed
Act as liaison between customer and external hardware service providers (on site repairs, managed print services) as needed
Follow up with customers to ensure issues have been resolved.
Gain feedback from customers about computer usage.
Document procedures as needed
QUALIFICATIONS:
AA or equivalent experience required
Certification as IT Technician (e.g. CompTIA A+, Microsoft Certified IT Professional) will be an advantage
Knowledge of Microsoft user administrator (AD, AD Azure), Office 365 and Windows and Mac OS are a must. Familiarity with Microsoft Dynamics and CRM is helpful but not critical.
Excellent written and verbal communication skills
Willingness to work a flexible schedule, including overtime, evenings, and weekends as needed
Great interpersonal skills and ability to work cooperatively and jointly to provide quality service to internal customers.
Focus on customer service
Proven experience as a help desk technician or other customer support role
Good understanding of computer systems, mobile devices and other tech products
Effective time management skills
Ability to maintain confidentiality of Company information and exercise good judgment
REFLECTS OUR BRAND VALUES:
We listen to our Customers
We rely on our Members
We honor Integrity
We embrace Continuous Learning
We lead with Design
We create Value
We make the World Better
Desktop Support Engineer
Information technology specialist job in Palm Springs, CA
Job Title : Desktop Support Engineer
Duration : Fulltime
Responsibilities
“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment
OEM Vendor co-ordination for faulty or new hardware requirements
“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application
“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues
In Scope:
Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support
Co-ordination with OEM on Hardware/Software issues
Ticket information documentation using ITSM tool.
Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets)
Deployment and configuration of new hire equipment (Manually and/or using automated Tools)
Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
Hardware and software provisioning (check-in and check-out)
Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
Articulate technical solutions to non-technical users in simple and easy to understand terms
Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another)
Uplift and reimage of leaver equipment and update of asset management system/CMDB.
Update of asset management system/CMDB according to Joiner Mover Leaver Process
Help Desk Technician
Information technology specialist job in Irvine, CA
Job Title:
Bilingual (Spanish/English) IT Help Desk Technician - Retail Stores
Hybrid - Corporate office + field travel to retail stores from Fullerton to Dana Point (Orange County) and occasional Riverside/LA County
Employment Type: Full-time
Seniority Level: Junior to Mid-Level
Industry: Retail | Information Technology
Posted by: HireDirectNow.com - Premier IT Talent Partner in Southern California
URGENT NEED - Interviews start after the holidays!
Are you (or someone you know) a hands-on, bilingual IT rockstar who loves solving real-world tech problems in a fast-paced retail environment?
Our client - a rapidly expanding retail chain - needs a Bilingual Spanish/English IT Help Desk Technician to keep their corporate office and 20+ stores running flawlessly. You'll be the hero who fixes POS systems, printers, cash registers, networking issues, and everything in between - both remotely and on-site during new store openings and installs.
What You'll Do Every Day
Provide Level 1 & 2 support for POS systems, Windows/OS, Microsoft 365, printers, hardware, and peripherals across multiple stores
Jump in the car and travel to stores for new openings, rollouts, and urgent fixes (mostly Orange County)
Troubleshoot networking (routers, switches, VPNs, firewalls), Active Directory, and ticketing systems
Work alongside 5 IT Support Techs & a Brilliant Manager who doubles down as Head IT Coach
Keep everything secure, fast, and frustration-free for store teams
Must-Have
3+ years of IT help desk / technical support experience
Real retail IT experience supporting multiple stores and POS systems
Fluent in Spanish AND English (you'll be speaking with store managers and staff daily)
Solid knowledge of networking, Active Directory, Microsoft 365, and ticketing systems
Clean driving record + reliable car (mileage reimbursed)
Live in or near Orange County (this is NOT fully remote)
Big Pluses
Love working weekend & nights as needed
Certifications (CompTIA A+, Network+, ITIL, Microsoft 365)
Experience with any major POS (Toast, Square, NCR/Aloha, Revel, etc.)
This is the kind of role where people stay for years and get promoted. Great pay, benefits, and real impact.
Know someone perfect? Please share this with someone you truly deserves to land an awesome opportunity.
Apply: Send resume + quick note about your retail IT experience to ************************* or DM me directly.
HireDirectNow.com - Connecting Southern California's best IT talent with careers that matter.
#ITJobs #HelpDesk #BilingualJobs #RetailIT #OrangeCountyJobs #HiringNow
L2 Desktop Support Engineer
Information technology specialist job in Ontario, CA
Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe
Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates
Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements.
Roles & Responsibilities
Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.
Physically fit to walk through large areas
Ability to work after hours and weekends if necessary or required by the customer.
Knowledge of using ServiceNow as the ticketing tool.
Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.
Analyze, resolve, respond to, and document end user inquiries.
Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
Troubleshoot Operating System issue. Connection issues with LAN/WAN.
Update tickets with accurate and timely records of work performed, and resolution details
Maintain and contribute to a knowledge base.
Coordinate hardware warranty repair.
Perform inventory management activities as required in coordination with asset management and other corporate groups.
Escalate to 3rd party vendors when necessary
Responsible for raising and coordinating problem management issues
Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management.
Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling.
In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.
Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.
Receives instructions from certified technicians and project managers to troubleshoot advanced issues.
Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.
Primary responsibility to manage End User related incidents and requests.
Go to person for all plant IT related requests (Password resets, access etc. specific to plants).
Base Salary Range: $63,400 - $65,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Information Technology Application Support
Information technology specialist job in Brea, CA
Job Title: IT / Application Support
Duration: 6-12 months (with potential to extend or become long-term)
Type: Contract / Temporary
Work Environment: Office-based, supporting engineering and technical teams
Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance.
Key Responsibilities:
Provide technical support for desktop and laptop computers, printers, and other office hardware
Support users with software and application issues
Assist with onboarding/offboarding of employees from an IT perspective
Maintain and manage IT inventory and documentation
Respond to support requests in a timely and professional manner
Benefits Offered:
Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off.
If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.
IT Service Desk Technician I
Information technology specialist job in San Bernardino, CA
Job Title: IT Service Desk Technician I
Type: Direct Hire
We are seeking a reliable and customer-focused IT Service Desk Technician I to provide high-quality, 24/7 technical support for a healthcare workforce, affiliates, and patients. The ideal candidate will assist users with basic IT issues, troubleshoot hardware/software problems, and escalate complex concerns to senior technicians when needed.
Key Responsibilities:
Deliver Level I technical support, including diagnosing and resolving hardware, software, and networking issues.
Provide clear, step-by-step instructions to end-users on technical problems.
Support remote users through remote troubleshooting tools.
Escalate unresolved issues to higher-tier support.
Create and document incidents for each support interaction, ensuring accurate contact info, issue details, and resolution steps.
Assist with onboarding tasks such as account setup, hardware provisioning, and software configuration.
Manage user access requests and accounts for designated systems.
Provide technical support to patients accessing the organization's patient portal.
Maintain and manage service desk tickets and queues within SLA parameters.
Utilize and update internal knowledge base resources to assist with ticket resolution.
Meet key performance metrics, including First-Level Resolution (FLR), call handling, and customer satisfaction.
Other duties as assigned.
Qualifications:
Education:
Required: High school diploma or GED (or higher degree if hired after October 1, 2024).
Preferred: Associate degree in an IT-related field.
Certifications:
Required: CompTIA A+ (or equivalent) within one year of hire.
Preferred: HDI-CSR or equivalent.
Experience:
Required: At least one year of customer service experience or completion of a Service Desk rotation in an IT apprentice program.
Preferred: Service Desk experience in a healthcare setting.
Skills & Abilities:
Proficiency in supporting Windows OS, Active Directory, Exchange, Microsoft Office, MacOS.
Basic troubleshooting of multi-function devices (printers, scanners, etc.).
Familiarity with iOS and Android device support using mobile device management tools.
Basic networking knowledge (TCP/IP, wireless, VoIP).
Knowledge of web programming and SQL Server is a plus.
Strong communication, multitasking, and problem-solving skills.
Ability to work independently and within a team.
High level of professionalism and customer service orientation.
IT Support Technician Level 2 (MSP)
Information technology specialist job in Lake Forest, CA
We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level.
In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable.
What You'll Do
Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks
Troubleshoot complex issues and ensure SLA compliance
Support migrations, upgrades, and endpoint deployments
Collaborate with Level 3 engineers on escalations and projects
Document and share best practices for process improvement
What You Bring
At least 2 years in an MSP or multi-client IT environment
Strong knowledge of Microsoft 365, Azure, and Windows Server
Experience with ticketing, RMM, and endpoint management tools
Excellent troubleshooting, communication, and documentation skills
What You'll Get
$29/hr - $32/hr with paid overtime
Health insurance, PTO, paid holidays, and mileage reimbursement
Certification reimbursement and paid study time
Bonus opportunities and a supportive, team-focused environment
Human Resources Information System Analyst
Information technology specialist job in Pasadena, CA
Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.
Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.
Inter-Con is Everywhere Security Matters.
Job Summary:
This is a temporary position expected to last 10 months to 1 year. The Senior HRIS Analyst role will primarily focus on implementing ADP as we transition away from Paycom. Other duties include supporting and maintaining our current employee database - Paycom, data entry, data integrity, reporting, and system administration to support HR, Account Management, and Operations.
Duties/Responsibilities:
ADP System Integration
Support with the Implementation of ADP from Paycom.
Training staff on the use of ADP.
Testing system integrations and troubleshooting technical issues.
Collaborating with vendors and third-party service providers to ensure seamless implementation and support.
Systems Administration & Support (Paycom)
Maintain and update records in Paycom, ensuring accuracy, consistency, and completeness of all data.
Troubleshoot and resolve end user issues related to data integrity, access, and basic functionality across systems.
Maintain a high-level understanding of Paycom workflows and data flow between modules and integrated tools.
Ensure data security and grant system access only to authorized personnel following company policies and compliance standards.
Data Entry, Data Integrity & Audits
Perform accurate and timely data entry for employee records, job changes, terminations, and other related updates in Paycom.
Enter, update, and maintain account, contact, and other relevant data points in Paycom to support operational and reporting needs.
Conduct regular data audits to identify and correct errors, duplicates, and inconsistencies across systems.
Ensure data quality meets company standards and complies with applicable laws, regulations, and internal policies.
Reporting & Analytics
Generate, schedule, and distribute standard and ad hoc reports from Paycom for HR, leadership, and other business units.
Use Excel (including VLOOKUP, INDEX MATCH, pivot tables) to clean, consolidate, and analyze data sets.
Support cross-functional teams by providing data extracts, dashboards, and metrics needed for business decisions and compliance.
Identify trends or data anomalies and escalate or recommend process improvements when appropriate.
User Training & Cross-Functional Collaboration
Train and support users on basic system functionality, data entry standards, and reporting capabilities.
Develop and maintain simple reference guides or process documentation for end users.
Collaborate with HR and Operations to streamline workflows and improve data-related processes.
Qualifications
2-3 years' experience with ADP in HRIS/Payroll required.
Advanced Excel skills preferred.
Technologically savvy with experience in MS Office Suite.
Strong analytical, problem-solving, and troubleshooting skills.
Ability to handle sensitive and confidential information with discretion.
Strong verbal and written communication skills
Ability to work independently and manage multiple tasks in a fast-paced, deadline-driven environment.
Proven ability to prioritize and execute effectively when managing competing priorities.
Customer-oriented mindset with strong internal stakeholder support skills.
Detail-oriented, organized, and accountable.
Able to interact in a corporate environment and effectively communicate with all levels of management.
This position is required to work on-site.
Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.
Technical Support
Information technology specialist job in Industry, CA
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technical support.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technical support requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technical support or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
IT Audit and Compliance Analyst
Information technology specialist job in Santa Ana, CA
Our client is seeking a senior-level IT Audit & Compliance Analyst to play a hands-on role supporting IT audits, regulatory compliance, and risk management initiatives. This is a visible position that partners closely with auditors, IT leadership, and business stakeholders to ensure controls are operating effectively and compliance requirements are met. If you enjoy being in the details, working directly with the business, and driving accountability, this role offers meaningful ownership and impact.
Location: Onsite in Santa Ana, CA
Compensation: This job is expected to pay about $130,000-135,000 plus benefits
No Visa Sponsorship Available for this role. No C2C
What You'll Do:
Execute IT audits to evaluate the design and effectiveness of internal controls, security measures, and operational processes
Perform SOX controls testing within a publicly traded environment and partner with auditors through walkthroughs, evidence collection, and remediation
Support PCI DSS 4.0 compliance, including controls tied to the cardholder data environment and scope reduction efforts
Conduct IT and third-party risk assessments to identify control gaps across systems, processes, and vendors
Track, document, and report audit findings while driving remediation to timely closure in collaboration with IT and the business
What Gets You the Job:
7 to 10 years of experience in IT audit, IT compliance, or IT risk management roles
Strong hands-on experience with SOX controls, ITGCs, and audit testing methodologies
Direct experience supporting PCI compliance, including CDE environments and related controls
Excellent communication skills with the ability to work effectively with auditors, technical teams, and business stakeholders
Experience with DLP controls, SAP environments, or formal IT risk frameworks is a strong plus
Please send your resume to Hannah Xu, Senior Technical Recruiter for immediate consideration.
Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
IT Applications Consultant - Financial Systems (Dynamics NAV / Business Central)
Information technology specialist job in Orange, CA
Role: IT Applications Consultant - Financial Systems (Dynamics NAV / Business Central)
Employment type: Contract to hire
The role of IT Applications Consultant would be a highly skilled individual with deep expertise in financial processes and systems, specifically within Microsoft Dynamics NAV and Business Central. This individual will be instrumental in supporting, enhancing, and optimizing our ERP ecosystem to meet evolving business needs, particularly in finance and accounting operations.
Key Responsibilities:
Serve as the primary technical and functional expert for Dynamics NAV / Business Central financial modules (GL, AP, AR, Fixed Assets, Budgeting, etc.).
Collaborate with Finance, Accounting, and IT teams to gather requirements, design solutions, and implement system enhancements.
Develop and maintain customizations, integrations, and reports within Dynamics NAV / Business Central.
Troubleshoot and resolve application issues, ensuring minimal disruption to financial operations.
Lead or support ERP upgrade and migration projects, including data validation and user training.
Ensure compliance with internal controls and financial reporting standards.
Document system configurations, workflows, and procedures.
Provide end-user support and training for financial modules and related applications.
Qualifications:
Bachelor's degree in computer science, Information Systems, Finance, or related field.
5+ years of experience with Microsoft Dynamics NAV and/or Business Central, with a focus on financial modules.
Strong understanding of financial processes and accounting principles.
Experience with AL programming, C/AL, and extensions development.
Familiarity with Power BI, Jet Reports, or other reporting tools is a plus.
Excellent problem-solving, communication, and project management skills.
Ability to work independently and collaboratively in a fast-paced environment.
Preferred Skills:
Experience with integration between Dynamics NAV / Business Central and other financial systems (e.g., payroll, banking, tax).
Knowledge of cloud-based ERP deployments and Microsoft Azure.
CPA or accounting certification is a plus but not required.
IT Engineer ( Outage management System )
Information technology specialist job in Santa Ana, CA
IT Engineer (Electrical Utility Outage Management Application)
Contract
Hybrid
Day-to-Day Responsibilities/Workload
Provide subject matter expertise in support of its OMS implementation at SCE (OpenGrid Network, formerly known as PragmaUP/PragmaLINE).
Scope of remote support services provided would include:
• Assist with system logic, processes, and data particularly as it relates to OMS-related projects, customer communications, and operational activities;
• Contribute to the upcoming DB and Server OS upgrades. This would involve tasks such as OMS configuration, testing and other hands-on support.
Required Skills/Attributes
Electrical Utility Outage Management Application maintenance experience with back office support experience.
OpenGrid Network, formerly known as PragmaUP/PragmaLINE, SQL database, python, windows server maintenance, and operational support
Systems/Network Administrator
Information technology specialist job in Industry, CA
Our success at Equus Holdings relies on IT systems that enable us to reach consumers worldwide. We're seeking an experienced systems/network administrator who's enthusiastic about developing technological skills worldwide. This person will protect our critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. The systems/network administrator will drive breakthrough innovations, tackle challenging assignments, lead initiatives, and be accountable for results. The ideal candidate is passionate about applying skills and expertise to a technology-based business model that creates real-world solutions for the global marketplace.
Objectives of this role
Maintain essential IT infrastructure, including operating systems, security tools, applications, network, servers, email systems, laptops, desktops, software, and hardware
Take responsibility for projects and solutions within the larger business initiative
Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
Work with internal and external partners to communicate project status, activities, and achievements
Responsibilities
Perform server and network administration tasks (ex, user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that system architecture components work together seamlessly
Monitor datacenter and cloud environments' health using existing management tools, and respond to issues as they arise; help build, test, and maintain new servers and infrastructure when needed
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates; support internet, LANs, WANs, and VLAN network segments
Maintain cloud environment, including Virtual Machines, Storage, Firewalls, network connectivity, and network segments, cloud infrastructure
Complete Helpdesk tickets by troubleshooting to identify the root cause and taking corrective action.
Required skills and qualifications:
Proven success in an IT role
A bachelor's degree in information technology and 4-6 years of experience.
Strong Windows Server Administration experience / Linux Administration experience a plus
Strong networking experience. Setup configuration of switches, firewalls, VPNs, VLANs, routing, DNS, DHCP
Experience managing cloud infrastructure
Professional certifications preferred
Experience with Office 365 Administration
Experience using PowerShell scripting and automation preferred.
Ability to lift 50 or more pounds
The base pay range for this role is between $80,000 and $110,000 and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position.
Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!
IT Intern
Information technology specialist job in Fontana, CA
Transcripts/proof of enrollment must be submitted with the employment application. * Payrate pending City Council approval 12/9/2025. Under direct supervision, assists in the installation and maintenance of personal computers, PC software and associated peripheral devices to obtain work experience and training in the area of personal computers. Work schedule will NOT exceed 20 hours per week.
Position Snapshot/A Day in the Life: The IT Intern position is your opportunity to get a wealth of experience with a variety of technologies. From desktop support, telecom, mobile, remote support to working with various areas of government like Police, Engineering, Finance, HR, and more. If you think you would enjoy a fast-paced work environment, then this opportunity is for you. The IT Intern position is a hands-on position that would allow you the opportunity to work in an in-house IT Department that includes development, GIS, networking, database, analysis, and audio-visual. The IT Intern works with the Service Desk team and provides first-level support for all city employees.
The employee must have the ability to:
* Provide routine instruction to users on the correct operation of PC's or peripheral devices.
* Provide assistance in troubleshooting personal computer problems including hardware, software, printing and networking issues.
* Assist with inventories of PC's, IP addressing, network configurations, installation of virus protection software, and similar projects.
* Train and work constructively with staff on software related questions, networking problems, printing problems, server connections, e-mail issues, modems, and other devices.
* Be punctual and responsible in the performance of assigned duties; flexibility in respect to hours and working on short notice.
* Remain current on knowledge with respect to relevant state-of-the art technology, equipment and/or systems.
* Perform data entry.
* Demonstrate skill in using personal computers including office software programs.
* Communicate clearly and concisely, both orally and in writing.
* Perform any other tasks or functions deemed necessary to the daily operations of the employer.
THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.
Working Conditions: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, and bending; the ability to push, pull, drag and/or lift up to 25 pounds; normal manual dexterity and hand/eye coordination; repetitive hand movement using a computer keyboard and mouse; corrected vision to normal range; acute hearing; written and oral communication; use of standard office equipment such as computers, telephones, printers, and copiers; frequent contact with other staff.
Intern I: must be an enrolled undergraduate student in the field of Information Technology, Computer Science, or other related area.
Intern II: requires that the candidate has graduated within the past 24 months with an undergraduate degree in Information Technology, Computer Science, or other related area.
Intern III: must be enrolled in graduate school pursuing a Master's Degree in Information Technology, Computer Science, or other related area. Knowledge should be appropriate to the level of study of the theory and principles of the relevant subject, and the goals and functions of the department. The Intern should possess the ability to reason logically and draw sound conclusions.
Preferred Qualifications:
* Possession of an Entry-Level IT Certification
* Examples include:
* CompTIA ITF+
* CompTIA A+
* Google IT Support Certificate
* Cisco CCST (Verifiable and objective.)
* Experience installing Windows, using imaging tools, or configuring hardware in a school lab, volunteer environment, or work project.
* Familiarity With Active Directory or User Account Management
* Ability to Read and Follow Written Technical Instructions Accurately
* Experience Working in Fast-Paced, Customer-Facing Environments
* Basic Networking Knowledge
Licenses/Certifications: Possession of a valid CA Class "C" Driver's License.
Transcripts/proof of enrollment must be submitted with the employment application.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Information technology specialist job in Anaheim, CA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Administrator
Information technology specialist job in Irvine, CA
BioTec Dental Laboratory is seeking a knowledgeable and solutions-driven IT Administrator to oversee and maintain the company's technical infrastructure. This role is responsible for managing hardware, software, networks, security systems, and day-to-day technical support across the laboratory. The ideal candidate is detail-oriented, proactive, and experienced in supporting a fast-paced, high-precision environment where system uptime and data accuracy are essential.
Key Responsibilities
Systems & Network Administration
Maintain, configure, and troubleshoot all computer systems, servers, LAN/WAN networks, printers, scanners, and specialized dental lab equipment.
Manage user accounts, permissions, and access within various systems and applications.
Monitor network performance and ensure reliability, security, and minimal downtime.
Software & Application Support
Install, update, and support dental lab software platforms (e.g., CAD/CAM systems, 3D printing interfaces, case management systems).
Ensure integrations between lab software and client systems operate smoothly.
Provide technical support and training to staff on hardware and software use.
Cybersecurity & Data Protection
Implement and maintain cybersecurity policies, firewall settings, antivirus software, and data encryption.
Conduct routine backups and ensure proper storage, recovery, and protection of sensitive patient and client information.
Monitor systems for security breaches, vulnerabilities, and unauthorized access.
Equipment Management
Maintain inventory of all IT assets and ensure timely upgrades or replacements.
Coordinate repairs or vendor support for specialized dental equipment and technology.
Support the setup and maintenance of 3D printers, milling machines, scanners, and related systems.
IT Support & Troubleshooting
Serve as the primary point of contact for all technical issues, providing timely resolution.
Document processes, updates, troubleshooting steps, and system changes.
Train new hires on equipment, systems access, and IT protocols.