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Information Technology Specialist Jobs in Rose Hill, VA

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  • Tier I Help Desk Support Technician

    Dynamic Solutions Technology LLC 4.0company rating

    Information Technology Specialist Job 377 miles from Rose Hill

    Job Description Dynamic Solutions Technology, LLC, is a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Tier I Help Desk Support Technician to support government agency based in Washington, DC. Responsibilities: Responsible for providing first-tier support, consisting of technical and problem resolution support and consistently deliver superior support that results in positive customer experiences in a mission-driven organization Technicians will troubleshoot and resolve issues with laptop PCs, portable monitors, portable printers, portable scanners, laptop docking stations, desktop PCs, PC projectors, color LaserJet printers, personal LaserJet printers, flatbed scanners, Canon high-speed scanning fax machines, government provided mobile devices Accept user support tickets that come into the Help Desk via telephone, email or IT Support Ticket Ensure compliance with all gov't policies, procedures and timelines for ticket escalation and resolution Assist end users and troubleshoot issues, ask probing questions, listen, and record data, capture details and actions performed in all customer tickets Resolve issues using the knowledgebase, escalate tickets immediately to appropriate support teams by assigning proper ticket priority and verifying customer names, contact information, location, issue, device impacted, error codes, and attaching screen shots Provide customer follow up support for open, outstanding support requests and strive for a timely resolution Provides enhanced desktop and user support service to VIP customers Contributes knowledge and updated information to maintain the Desktop Support Standard Operating Procedures (SOPs) and Training manuals for support Follows an ITIL process to resolve incidents from beginning to end and has a very mature customer service outlook. Qualifications Requirements: High Scholl Diploma or GED certificate Minimum 3 years of relevant experience At minimum, Security clearance/investigation of a Tier1/National Agency Check w/Inquiries ( NACI ) Preferred Qualifications and Skills: One or more of the following industry certifications is highly desired. • Help Desk Institute (HDI) • CompTIA A • CompTIA Network • CompTIA Security • MCSA: Windows 10 • MCSE: Desktop Infrastructure • MCDST: Microsoft Certified Desktop Support Technician • ITIL Foundation (Within 3 months from date of hire) Have knowledge of commercial off-the-shelf (COTS) applications (such as Adobe Acrobat and the Microsoft Office suite), and networking. Experience working in help desk ticketing platforms, type and document notes in real-time while engaged with the customer on the phone ITSM tools with experience in processes for Service Requests, Incidents, Change and Problem Management Ability to work independently and as a team member Ability to complete concurrent tasks Ability to learn and apply technical concepts to assigned duties. Excellent oral and written skills. Excellent critical thinking skills. Proficient in Microsoft applications such as Word, Excel, PowerPoint, and Outlook.
    $58k-81k yearly est. 31d ago
  • Microsoft Office 365 Junior Systems Administrator (ONSITE)

    Serigor Inc. 4.4company rating

    Information Technology Specialist Job 377 miles from Rose Hill

    The Client is seeking a motivated and detail-oriented Microsoft Office 365 Junior Systems Administrator to support the District’s Microsoft 365environment. The Junior Administrator will assist with the daily management and troubleshooting of Microsoft 365 services, with a focus on providing responsive and effective end-user support. Key Responsibilities: Provide support to end-users for Microsoft 365 services, such as Exchange Online, Teams, SharePoint, OneDrive and Intune. Address and troubleshoot client-side issues related to Microsoft 365, handling escalations from the client Helps and working to resolve tickets efficiently. Escalate complex or unresolved issues to senior administrators and other relevant IT staff as needed. Perform bulk activations, user setup, and license assignments within the Microsoft 365 admin Center to support user on boarding and maintenance. Collaborate with senior administrators and IT team members to implement best practices, improve support processes, and enhance user experience. Develop and deliver user training on Microsoft365 features and create documentation to help end-users maximize the Platform’s capabilities. Actively monitor and report on system performance and security, identifying potential issues proactively to ensure smooth operation. Qualifications: Well versed in Microsoft 365 administration. Experience with end-user support and troubleshooting for Microsoft 365 services. Experience with endpoint management Using various MDM services, (Workspace One, Intune) Familiarity with Exchange Online. Ability to follow structured migration and onboarding processes. Strong communication skills for providing effective user training and support. Skills: SkillsRequired / DesiredAmountof ExperienceWorking knowledge of Office 365, Active Directory, Azure Active Directory (Entra ID) Required3YearsExperience troubleshooting Microsoft Office suite and account creation in AD and Entra IDRequired3YearsExperience with Azure AD ConnectRequired3YearsExperience with managing Exchange and Active Directory permissions for user mailboxes, shared mailboxes, resource mailboxes and public folders Required3YearsExtensive experience with supporting MS Office suite 2010, 2013 and 2016 as well as Windows 7, 8, 10, 11Required3YearsTroubleshooting Outlook client connectivity issues Required3YearsTroubleshooting email delivery and email routing issues Required3YearsExpert-level customer service and client-facing expertise with Office 365Required3YearsExperience supporting and training end –users on Outlook 2010, 2013 and 2016 and configure it for new O365 service Required3YearsExpert knowledge in Outlook 2013, 2013, OneDrive, Teams, SharePoint Online and O365 on-line services Required3YearsCertifications: Microsoft 365 Certified: Administrator ExpertRequiredBachelor's Degree or Equivalent experience.Required Powered by JazzHR 1CUl6Eu3jS
    $52k-63k yearly est. 11d ago
  • IT Specialist

    Sigmatech, Inc. 4.0company rating

    Information Technology Specialist Job 375 miles from Rose Hill

    This Job description is an overview of your duties and responsibilities of the Information Technology Specialist. It does not imply that that these are the only duties you will perform in this position. You should expect to take on tasks outside the scope of this role in support of the mission of the DoD Cyber Crime Center, Cyber Training Academy (DC3/CTA). Position Overview: The IT Specialist supports the full spectrum of technical operations across the DC3 Cyber Training Academy (CTA), enabling secure, reliable, and high-performance IT services that directly support instructional delivery, cyber lab operations, and classified/unclassified classroom environments. This role is responsible for managing and sustaining hardware, software, networks, and end-user support systems within both NIPR and SIPR (and other classified) environments. The IT Specialist works closely with system administrators, security managers, instructional staff, and Government stakeholders to maintain continuous system availability, implement configuration updates, and ensure compliance with DoD cybersecurity standards. Key Responsibilities: Provide day-to-day technical support for instructor workstations, student devices, training networks, learning management systems, cyber lab systems, and associated peripherals. Maintain classroom and lab environments by imaging, patching, and securing operating systems; troubleshooting network connectivity; and configuring hardware/software for training execution. Support installation, configuration, and sustainment of SCORM/xAPI-compatible LMS platforms, virtual training environments, and collaboration tools. Administer local and cloud-based systems in compliance with DoDI 8500.01, DoDI 8510.01 (RMF), and applicable STIGs. Implement and manage software/hardware refresh cycles to meet mission readiness standards, including compatibility testing, performance validation, and lifecycle documentation. Support integration of cyber ranges and virtualized environments for practical training exercises. Collaborate with security personnel to ensure that systems comply with cybersecurity policy and undergo proper security testing and accreditation. Document system configuration baselines, operational procedures, and troubleshooting guides to support continuity and scalability. Monitor system performance and proactively resolve latency, access, or functionality issues across local and distributed training systems. Coordinate with Government IT staff, contractors, and vendors to support helpdesk requests, user onboarding, network issues, and asset tracking. Support classroom A/V systems, software license management, and secure printing capabilities. Required Qualifications: Minimum 5 years of experience in IT systems support, including experience in DoD or Federal training environments. Demonstrated expertise in managing Windows and Linux operating systems, network devices, and user support tools in a multi-user, multi-domain environment. Working knowledge of DoD IT compliance requirements, including DISA STIGs, RMF, and system accreditation processes. Proficiency with common enterprise tools (e.g., Active Directory, Microsoft 365, SCCM, GPOs, networking protocols, virtualization tools). Experience supporting classroom or lab-based training environments, including LMS support and student workstation management. Strong troubleshooting, communication, and documentation skills. Strong troubleshooting, communication, and documentation skills. Desirable Qualifications: CompTIA Security+ CE (DoD 8570 baseline), or higher-level IAT certification. Experience supporting DoD LMS platforms (e.g., Blackboard, Canvas, Moodle), virtual lab environments, and SCORM/xAPI content delivery. Familiarity with cyber ranges, network emulation tools, and training-specific IT ecosystems. Experience in supporting both classified and unclassified environments. Prior work in support of a government training schoolhouse or DoD education enterprise. The estimated annual salary for this position is $90,000 - $150,000; however, Sigmatech considers several factors when extending an offer, including but not limited to, experience, education/training, key skills, location and often contractual requirements. Sigmatech is an EEO employer, including veterans and individuals with disabilities. **Position contingent upon contract award. Expected award announcement July 2025**
    $90k-150k yearly 8d ago
  • IT Policy/Legislative Specialist

    Cfocus Software Incorporated

    Information Technology Specialist Job 377 miles from Rose Hill

    Job DescriptioncFocus Software seeks an IT Policy/Legislative Specialist to join our program supporting Administrative Office of the United States Courts (AOUSC). This position is remote. This position requires the ability to obtain a Public Trust clearance. Qualifications: 10 years working on executive-level briefing materials. 10 years working with highly technical information (e.g., policy, legislation, standards, etc.) required, with at least 5 years specifically in cybersecurity-related information (i.e., governance, risk, and compliance). Sound foundation in grammar, punctuation, and use of the English language, with emphasis on producing clear, direct prose. 10 years of expertise in Microsoft Office Tools such as Word, PowerPoint, Excel, and Teams. Bachelor’s degree in Public Policy, Information Technology, Information Systems, Cybersecurity, or related field. Duties: Actively monitor open-source government and private cybersecurity relevant guidance documents daily, and document any changes and how they relate to the judiciary. Proactively provide written 1-page executive summaries of the latest government cybersecurity frameworks, including but not limited to those published by National Institute of Standards and Technology (NIST) within one week of the newly released guidance. Proactively provide written 1-page executive summaries of the latest private cybersecurity frameworks including but not limited to the MITRE ATT&CK framework within one week of the newly released guidance. Provide recommendations and suggestions on a weekly basis on the existing government and private cybersecurity industry best practices, standards, policies, frameworks, and other relevant guidance related material. Draft, review, and provide edits to technical best practices and resource packets based on current cybersecurity-related events (e.g., SIM swapping threats). Review includes participation an annual review of existing documentation to ensure all guidance remains current and appropriate. Draft and provide written recommendations and edits to ITSO cybersecurity strategies based on a comparison of ITSO’s current cybersecurity posture to government and private cybersecurity industry standards. Align all written guidance documents to the AOUSC’s strategic goals and modernization strategy. Review and provide written recommendations to enterprise technical standards and IT security policy that govern the judiciary. Collaborate verbally and in written form with ITSO and other AOUSC offices to align guidance for publication to the judiciary. Provide written recommendations on Government drafts of executive summaries and briefings. Draft and provide recommendations and input on other guidance content and the creation of briefings. Powered by JazzHR wUCvhhZY4I
    $79k-114k yearly est. 31d ago
  • IT Policy/Legislative Specialist

    Gunnison Consulting Group, Inc.

    Information Technology Specialist Job 377 miles from Rose Hill

    Job DescriptionDescription: Develop cybersecurity policy, conduct legislative analysis, draft executive-level materials, and provide policy guidance. Required Qualifications: 10 years working on executive-level briefing materials. 10 years working with highly technical information (e.g., policy, legislation, standards, etc.) required, with at least 5 years specifically in cybersecurity-related information (i.e., governance, risk, and compliance). Sound foundation in grammar, punctuation, and use of the English language, with emphasis on producing clear, direct prose. 10 years of expertise in Microsoft Office Tools such as Word, PowerPoint, Excel, and Teams. Desired Qualifications: Security+ CISSP Education Requirement: Bachelor’s degree in Public Policy, Information Technology, Information Systems, Cybersecurity, or related field. Clearance Requirement: Ability to obtain and maintain a Public Trust. **This position is contingent upon future contract award to Gunnison Consulting Group. The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements. Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include: 3 weeks of Personal Leave your first year 11 paid Holidays each year 5 days of Flexible Time Off each year 401(k) company match at 50% up to 10% of your salary Medical, Dental and Vision Insurance Life and Disability Insurance Public Transportation Subsidies Certifications and Training Allowance - $2,500/year! Why Join Gunnison? Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation. Quality is our top priority. Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer. There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow. We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding. We hire for careers at Gunnison, not to fill a position. Equal Opportunity Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time. In 1994 Gunnison Consulting Group began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could , the company has thrived for over 25 years. Requirements:
    $79k-114k yearly est. 32d ago
  • Executive Desktop Support /IT Team Specialist

    Kaylatek

    Information Technology Specialist Job 377 miles from Rose Hill

    Job Description Come join our growing team with a 21st Century Vision! At KaylaTek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your career through ongoing professional development, training, and high quality of life. Our team members choose KaylaTek for a number of reasons including our competitive compensation and benefit packages, dedication to education, as well as our outstanding service. Our Grow Strong Vision encompasses a place for employees to grow, learn and feel a sense of belonging, not just a place to work. KaylaTek has a Executive Desktop Support position supporting the Air Force National Capital Region (AFNCR) contract. This is a high visibility position supporting a premier Air Force contract. JOB SUMMARY: The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR, missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. The major support areas required are: IT Operations and Maintenance; Plans, Projects, and Engineering (PP and National Military Command Center (NMCC). The senior leaders and national defense missions that are supported require that the AFNCR operations never fail, resulting in a fast-paced, challenging, but also rewarding environment. Executive Support Specialist is responsible for providing AF Senior Officers client site service, repair and/or installation support of existing hardware, software, network configurations and new system initiatives for all sites within area of responsibility. Duties may include providing roving site support services as well as assisting in the development and ensuring adherence to area-wide procedural/policy changes. Executive Support is divided into three teams to support the Pentagon, JBA, and JBAB. The Executive Support team will support all desktops and multi-functional devices at the Pentagon, JBA, JBAB, Alternate Sites, and Event/Conferences. Additionally, Executive Support handles routine requirements, like new customer installs, small office moves, and technical refresh. Desktop Support handles approximately 18,000 NIPR desktops, laptops, and tablets/iPads and iPhones; approximately 3,500-4,000 SIPR desktops; and all printers connected to the AFNCR network. Executive Support personnel are responsible for creating and maintaining a central repository for technical advice and solutions of network systems, software applications assistance, automatic data processing support, hardware exchange, and repair service support. Assisting with reporting network performance metrics using Remedy Action Reporting System. Utilize Remedy to enter, document, track, coordinate, route, resolve, and close user ticket issues. Work with HQ software license manager to prevent unlicensed software on the network CERTIFICATIONS REQUIRED: Currently possess an active DOD-8570 IAT II level certification (ie COMPTIA Security + CE) SECURITY CLEARANCE: Currently possess at a minimum a Final Secret at a minimum PRIMARY RESPONSIBILITIES: Perform onsite analysis, diagnosis, and resolution of complex technical issues, recommending and implementing effective corrective solutions. Collaborate with LAN technicians and network administrators to maintain the stability and performance of the desktop computing environment. Support computer data communications systems, with a solid understanding of networking principles and routing concepts. Plan and implement system upgrades, evaluate hardware and software solutions, and ensure optimal network functionality. Work closely with Tier III engineers on incident response, configuration management, and ongoing network maintenance. Install, configure, and maintain LAN/WAN devices to support client infrastructure needs. Troubleshoot and resolve technical incidents, demonstrating strong diagnostic and problem-solving skills. Ensure timely completion of tasks in accordance with Service Level Objectives/Agreements (SLOs/SLAs). Create and execute standard network change requests as part of scheduled maintenance or project work. Provide hands-on support to Tier III network engineers during incident resolution and project implementation. Manage inventory and coordinate network operations, including maintenance, repairs, and hardware/software upgrades. Demonstrate working knowledge of Layer 2 switching concepts, including VLAN configuration and port security. Support end-user workstation software, resolving issues as needed to maintain productivity. Handle incoming service requests via phone, email, instant message, and voicemail, ensuring timely and accurate response. Document all desktop equipment issues, including failures, repairs, installations, and removals, with a high degree of accuracy. Maintain detailed records of incident ticket updates and resolutions in the designated tracking system. Interface with third-party vendors and support providers when necessary to resolve equipment-related issues. Troubleshoot and resolve issues related to Common Access Cards (CACs), CAC readers, and PKI certificates. Address problems involving VPN connectivity, Microsoft Outlook, and general network access. Use Active Directory to manage and support user accounts, including permissions and group memberships. BASIC QUALIFICATIONS: 5 years of experience in computer networking, which can be a combination of work history and education Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2. Possess an active DoD Secret security clearance. Ability to work independently and in a collaborative environment Familiarity with ServiceNow and/or Remedy Familiarity with iPhone provisioning Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP) Experience working with Senior Leaders PREFERRED QUALIFICATIONS: Strong communication skills (both verbal and written). Comfortable discussing technical information with users and other support personnel. Strong problem solving and decision-making skills. Ability to work autonomously as well as an integral member of a team. Pentagon experience to include working with DISA JSP and Whitelisting. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire. KaylaTek participates in the DHS e-Verify program. KaylaTek also conducts background checks (criminal, education, prior employment and professional certifications/licensing) on all candidates post offer though PROScreening LLC. The Air Force National Capital Regional (AFNCR) IT Services Contract also requires pre-employment drug testing and annual drug testing for all hires to work on contract with the Air Force. This is at no cost the candidate/employee
    $79k-114k yearly est. 11d ago
  • IT Specialist

    Marginedge 3.7company rating

    Information Technology Specialist Job 375 miles from Rose Hill

    Job Description We are seeking an enthusiastic IT Specialist to join our team! As an IT Specialist, you will provide vital technical support and assistance to our employees, helping to resolve hardware, software, and network-related issues. Your role will involve troubleshooting problems, offering innovative solutions, and ensuring the smooth operation of our IT systems. This is a full time role with 4 days on site MarginEdge: Where hospitality meets technology As a team built by former (and current!) restaurant operators, our mission is to bring operators the same energy, attention to detail, and passion that they bring to their guests. Our culture is deeply rooted in service, partially because that’s where so many of our team come from (including everyone on our Business Development team), but also because we believe it is just the right way to run a business. We design our software with profound empathy for the complexity of running a restaurant, and the goal of making the magic just a little easier for operators by taking the complex (read: very annoying) back office tasks off their plate, while empowering them with real-time data. Our founders share a deep history in both owning and operating restaurants and in building successful tech companies. We are venture-backed and serve 10,000+ restaurants across the US and Canada. We enable restaurants to make magic while knowing we are doing the same for them. We have the utmost respect for our clients and because of this, we are unable to hire their current employees. What type of responsibilities will I have? Respond to and resolve user queries regarding hardware, software, and network issues. Diagnose and troubleshoot hardware and software problems, including operating systems, applications, and network issues. Manage helpdesk tickets in a timely manner, ensuring proper documentation and resolution within established SLAs. Provide guidance and assistance to users on IT-related issues, including setting up new accounts, resetting passwords, and configuring new hardware. Install, configure, and maintain computer hardware, software, and peripherals. Perform routine maintenance and updates on IT equipment and systems to ensure optimal performance. Assist in maintaining an up-to-date inventory of IT equipment and software licenses. Provide basic training and support to users on IT systems and applications. Work with other IT and operations team members to escalate and resolve complex issues. Maintain accurate and detailed records of technical issues and resolutions. What qualifications or skills are required? 2+ years of experience in a helpdesk or technical support role is preferred, but not essential. Strong problem-solving and troubleshooting abilities. Excellent communication and interpersonal skills. Basic understanding of computer systems, networks, and software. Ability to work independently and as part of a team. Strong organizational and time management skills. Customer service-oriented mindset. Ability to lift and move IT equipment as needed. Ability to sit or stand for extended periods. Office environment with occasional remote support. May require occasional evening or weekend work for maintenance or troubleshooting. Troubleshooting Windows and Mac operating systems Nice to Haves: CompTIA A+, ITIL Foundation, or other relevant certifications are a plus Associate degree in Information Technology, Computer Science, or related field preferred. Experience with Microsoft and Google Apps. Experience with Google Admin console Experience with applications such as Atlassian products (Jira, Confluence), Adobe, Apple Business Manager What’s it like to work for MarginEdge? Imagine the fun of a great restaurant - surrounded by a team of people (including some that you help to manage!) who care about hospitality, care about quality, and care about each other - then subtract the long nights, weekends, drunk customers at the bar...et voila, MarginEdge! We work hard, we work fast and we fuel our work with a commitment of transparency from leadership, straight talk and trust between teams. We believe that the best people do their best work when they feel empowered - so whether you are remote or in our office (likely eating a catered lunch from our clients in our baller, brand new penthouse HQ in Ballston) you get to work with your manager to call your shot on what works best for you. Did we mention it has a full commercial kitchen and is walking distance (covered walking, that is) from the metro? Benefits (Shut the Front Door, They are Amazing) In order to fuel this rocket ship, we need to build a team as passionate about our work and product as we are. We believe that top talent (that’s you!) should feel deeply connected to their work, appreciated for the time they give to building our organization and have the balance necessary to give their best during work hours and all those after-hours too. We do this by offering a suite of kick ass benefits not only to be competitive and catch the eye of super smart people (that’s you again!) but also provide the foundation for a career you love and a life outside of work you love just as much. Unlimited Paid Time Off (and we mean it, we encourage your healthy work life balance!) Medical, Dental, Vision, and Short/Long-Term Disability Insurance (preventative care for the win) Health Savings Account with employer match (dependent upon your medical plan selection) Commuter benefits with employer contribution (excluding limos and helos - for now) Generous Life Insurance Plan Short- and Long-term Disability Company-Paid Holidays 401(k) and matching Stock Options to buy into everything we are doing to support this industry 12-week fully Paid Parental Leave Lunch catered twice a week at our HQ in Arlington (we exclusively cater from our clients, too! A wellness program that sponsors healthy activities such as step challenges and provides discounts to gyms and fitness classes. Check out our 100% “Recommend to a Friend” rating from anonymous employee reviews on Glassdoor . Oh, and our recognition in the Washington Post as a top small businesses to work for in 2021, 2022, 2023 and 2024! And most important, what our customers think about our work on Capterra and G2 Crowd. Our Fine Print is Bold: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran, marital, disability status or any other characteristic protected by law. You be you. While we are proudest of our commitment to exceptional culture and creating a truly excellent work environment, we see our benefits as an extension of that belief. Our benefits package is designed to be exceptionally competitive and a reflection of our commitment to a best-in-class workplace for all.
    $66k-96k yearly est. 22d ago
  • IT Management Specialist

    Och Technologies LLC

    Information Technology Specialist Job 358 miles from Rose Hill

    Job DescriptionDescription: OCH Technologies is seeking a professional who will provide project management support to an information technology (IT) organization responsible for implementing and sustaining a robust IT benchmarking capability. This role entails identifying critical tasks, managing project meetings and suspense dates for action items, and preparing executive presentations to senior leadership. Location Fort Belvoir, VA (Telework Available) Core Responsibilities & Duties Performs IT benchmarking pre-assessment visit activities such as participating in and recording the results of customer interviews, evaluating responses from pre-assessment questionnaires and developing follow up questions for visit interviews. Provides benchmarking assessment visit support such as recording comments and feedback during subject matter expert interviews and collecting observations and generating out-briefing presentations to senior officials. Collects, analyzes, and prepares a final report which includes observations, recommendations, and alternatives for best practices. Monitors progress of assigned actions for both best practices and IT service improvement opportunities. Develops and delivers IT benchmarking standard operating procedures (SOP’s), processes, templates, examples, checklists, tools and policies for inclusion in a process library to support the advancement of the IT benchmarking program. Perform other duties, as assigned. Responsibilities may evolve over time to support team and organizational goals, but will remain consistent with the overall scope of the role. Requirements: Minimum Qualifications Education Bachelor’s degree from an accredited university or equivalent years of relevant work experience Experience At least eight (8) years’ of IT program management experience A minimum of five (5) years’ experience with the DLA JCXS Program and Competency-Based Education (CBE) systems or other OCONUS Contingency Contracting Application types Security Clearance Requirement Secret Clearance Must also possess an IT-I security clearance or a current National Agency Check with Written Inquiries (NACI) Licenses/Certifications Must possess a Project Management certification (i.e., Project Management Professional (PMP) Certification, or other recognized certification, etc.) Other Required Skills and Abilities Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract. Must have proficiency in basic analytical software such as Microsoft Excel and Access, and proficiency with the Microsoft Office suite, to include Word, PowerPoint, SharePoint, and Project Management. Strong problem-solving skills. Excellent attention to detail and ability to think critically. Excellent communication skills, both written and verbal. About Us: At OCH, we are more than just a government contracting firm; we are innovators and leaders in providing cutting-edge IT services and cybersecurity solutions. Driven by a set of fundamental values, we excel in creating secure, efficient, and forward-thinking solutions that empower the government agencies we work with. Our commitment to maintaining the highest standards of integrity, adapting swiftly to new challenges, and focusing on the people we serve ensures that we consistently exceed expectations and lead the industry in innovation and reliability. What Defines Us: Integrity - We act with unwavering honesty, ensuring every decision is rooted ethically. Adaptable - We swiftly adapt to changes, seizing opportunities to innovate and lead. People-Focused - We prioritize relationships, championing growth and mutual success. Accountable - We own our outcomes, striving for excellence through continuous improvement. Collaborative - We cultivate teamwork, harnessing diverse talents to forge groundbreaking solutions. Why Join Us? Step into a role at OCH where your contributions make a tangible impact. Join a team that values creativity and initiative, offering a platform to transform the landscape of government IT services. Here, your work is not just a career—it's a mission. Embrace the opportunity to grow, innovate, and excel alongside industry leaders who are as passionate about technology as they are about making a difference. Plus, we offer a comprehensive benefits package designed to support your wellbeing and work-life balance, including: Paid time off and Holidays Medical, Dental, and Vision Insurance Paid Parental Leave Short-term disability, long-term disability, and life insurance - Employer Paid! 401(k) Additional Voluntary Life Insurance Tuition Reimbursement & More! E-Verify Participation: OCH Technologies, LLC is a participant of E-Verify to verify the identity and employment eligibility of newly hired employees. Veteran’s Preference and Accessibility Statement : At OCH Technologies, we deeply respect and appreciate the unique skills and experiences that veterans bring to our team. As a federal contractor, we proudly offer preference to qualified veterans and wholeheartedly encourage them to apply. We want you to know that your service and dedication will always be valued here! Additionally, we are committed to creating a workplace that is open, welcoming, and accessible to everyone. In line with the Americans with Disabilities Act (ADA), we provide reasonable accommodations throughout the hiring process to ensure that individuals with disabilities can apply without barriers. If you need assistance or accommodations, please don't hesitate to contact us at ************* - we’re here to help. OCH Technologies, LLC is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability, gender identity, or any other protected characteristic as outlined by federal, state, or local laws.
    $68k-98k yearly est. 18d ago
  • IT Specialist I

    Ost Inc. 4.3company rating

    Information Technology Specialist Job 375 miles from Rose Hill

    Job Description Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients. IT Specialist I Job Duties (Description of specific duties in a typical workday for this position): Provide system administration and user training support for the organization’s IT infrastructure. Maintain databases for existing management information systems and assist with system upgrades and troubleshooting. Analyze and resolve hardware and software issues to ensure uninterrupted service. Follow cybersecurity and maintenance protocols to safeguard systems and maintain operational readiness. Support technical point-of-contact (POC) responsibilities for wireless services and mobile device management. Document system performance metrics, backup procedures, and issue resolutions for audit and compliance purposes. Requirements (Years of experience, Education, Certifications): Minimum of 5 years of experience in IT support, system administration, or a related technical role. Bachelor’s degree in Information Technology, Computer Science, or related field. Experience with a wide range of IT devices, systems, and software tools. Nice to Have: Familiarity with help desk tools, ticketing systems, and remote support platforms. Experience supporting both Windows and Mac operating environments. Strong troubleshooting and communication skills, particularly in user-facing roles. Travel Requirement: Travel may be required occasionally, up to 10%. This is a full-time position paying a base salary, with full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume. OST is an equal-opportunity employer. Applicants are considered for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by applicable federal, state, or local law.
    $59k-89k yearly est. 5d ago
  • Junior Systems Administrator

    Converged Security Solutions 3.8company rating

    Information Technology Specialist Job 364 miles from Rose Hill

    Job Description The Junior Systems Administrator supports in the ongoing commitment to providing highly available, appropriately secure, easy-to-use solutions along with high quality customer service. This role is expected to be a hands-on contributor, with a focus on ensuring operational consistency, secure configuration, and building automations that improve internal processes. Responsibilities: Manage all aspects of M365 and Azure (Entra, Intune, Exchange, Office, SharePoint, Teams, PowerApps, etc) configuration and security management Strong understanding of cybersecurity concepts and applications General knowledge of networks, systems, and hardware Supports the Systems Administrator and the Cybersecurity team to enhance IT infrastructure operations and security Collaborate with IT Service Desk team members to resolve issues as necessary. This includes taking over escalated support tickets and interacting with users as necessary. Collaborate with Cybersecurity team members to resolve issues as necessary. This includes investigating alerts, aiding in determining root cause, exploring configuration changes to tools, and contributing to event/incident reports as necessary. Proactively identifies opportunities to leverage technology to improve corporate efficiency and security Manage competing priorities while ensuring that security, availability, ease of use, and customer service objectives are met Self-motivated, willing to learn, and ability to work independently and/or as part of the team to complete tasks in a timely manner Ability to communicate technical information to a non-technical audience Strong focus on cybersecurity in all actions Assists in creating automations and configuration improvements to strengthen the organizations' security posture. Participate in and lead security and system audits and remediations Supports the various compliance requirements broadly throughout the organization (i.e., ISO, CMMC, CMMI, etc.) and within the IT organization Basic Qualifications: Bachelor's degree in IT or Cybersecurity-related field or at least 5 years of relevant experience working in IT operations, systems administration, or cybersecurity 2 years of experience in Microsoft eco system (M365 Exchange, Sharepoint, Teams, PowerApps, etc) with some exposure to Azure AD, and to cloud workload management 2 years of experience with computer systems, security, integrations, systems administration, databases and data storage systems, and systems Preferred Qualifications: 3 years of experience in Microsoft ecosystem (M365 Exchange, Sharepoint, Teams, PowerApps, etc) and Azure (Azure AD, exposure to cloud workload management), Relevant experience supporting Information Security systems and contributing to investigations, root cause analysis, and report authoring Strong experience or knowledge in cybersecurity is looked upon favorably Knowledge and experience in many of the following: M365, Azure Active Directory, Azure workloads, Windows Server, VMWare, Dell Isilon, MDR solutions, EDR solution administration, MS SQL, Networking, Fortinet, Windows 10/11, MS Office, Apple products Possess strong ethics and the ability to maintain confidential information Proactive and keen attention to detail Excellent problem-solving, critical thinking, and time management skills Ability to build and maintain partnerships at various staff and management levels and across various functions Effective communication skills, including speaking, writing and active listening Converged Security Solutions (CSS) is an equal opportunity employer and welcomes all job seekers. It is the policy of CSS not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law. Actual salary will depend on factors such as skills, qualifications, experience, market and work location. CSS offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. Job Posted by ApplicantPro
    $59k-70k yearly est. 28d ago
  • IT Server Technician

    Asiacom Americas Inc.

    Information Technology Specialist Job 361 miles from Rose Hill

    Job DescriptionSalary: IT Server Technician We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedures. This position requires the ability to work flexible hours (30-40 hours per week) with occasional evenings and weekends. You will be trained on all necessary duties before your first assignment. Job Location: Sterling, VA Responsibilities: 1. Provide on-site tech support to our IDC customers. 2. Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs. 3. Assume responsibility for on-time and efficient service. 4. Follow documented procedures for completing tasks. 5. Document and maintain complete inventory of all servers and parts. 6. Interact with outside server vendors as needed. 7. Perform other duties and special projects as needed. Requirements: 1. 1+ year work experience in server maintenance, migrations/upgrades. 2. Solid knowledge of Linux OS & MS Office Suites. 3. Excellent time management and communication skills. 4. Well developed organizational skills. 5. Ability to work on multiple priorities and/or tasks simultaneously. 6. Proven ability to work with little or no supervision. 7. Bachelor's degree in computer science or a related field preferred. 8. Speaking Chinese Mandarin is a plus.
    $38k-75k yearly est. 46d ago
  • Microsoft Office 365 Junior Systems Administrator

    AHU Technologies Inc.

    Information Technology Specialist Job 377 miles from Rose Hill

    Short Description: We are seeking a highly skilled and motivated Microsoft Office 365 Junior Systems Administrator to support the Districts Microsoft Office 365 environment and provide end-user support for Microsoft Office 365 services. Complete Description: Client is seeking a motivated and detail-oriented Microsoft Office 365 Junior Systems Administrator to support the Districts Microsoft 365environment. The Junior Administrator will assist with the daily management and troubleshooting of Microsoft 365 services, with a focus on providing responsive and effective end-user support. Key Responsibilities: Provide support to end-users for Microsoft 365 services, such as Exchange Online, Teams, SharePoint, OneDrive and Intune. Address and troubleshoot client-side issues related to Microsoft 365, handling escalations from client Helps and working to resolve tickets efficiently. Escalate complex or unresolved issues to senior administrators and other relevant IT staff as needed. Perform bulk activations, user setup, andlicense assignments within the Microsoft 365 admin center to support user onboarding and maintenance. Collaborate with senior administrators and IT team members to implement best practices, improve support processes, and enhance user experience. Develop and deliver user training on Microsoft365 features, and create documentation to help end-users maximize the platforms capabilities. Actively monitor and report on system performance and security, identifying potential issues proactively to ensure smooth operation. Qualifications: Well versed in Microsoft 365 administration. Experience with end-user support and troubleshooting for Microsoft 365 services. Experience with endpoint management using various MDM services, (Workspace One, Intune) Familiarity with Exchange Online. Ability to follow structured migration and onboarding processes. Strong communication skills for providing effective user training and support. Minimum Education/Certification Requirements: Bachelor's Degree or Equivalent Experience. Skills Matrix: Working knowledge of Office 365, Active Directory, Azure Active Directory (Entra ID). Required 3 Years Experience troubleshooting Microsoft Office suite and account creation in AD and Entra ID. Required 3 Years Experience with Azure AD Connect. Required 3 Years Experience with managing Exchange and Active Directory permissions for user mailboxes, shared mailboxes, resource mailboxes and public folders. Required 3 Years Extensive experience with supporting MS Office suite 2010, 2013 and 2016 as well as Windows 7, 8, 10, 11. Required 3 Years Troubleshooting Outlook client connectivity issues. Required 3 Years Troubleshooting email delivery and email routing issues. Required 3 Years Expert-level customer service and client-facing expertise with Office 365. Required 3 Years Experience supporting and training end users on Outlook 2010, 2013 and 2016 and configure it for new O365 service. Required 3 Years Expert knowledge in Outlook 2013, 2013, OneDrive, Teams, SharePoint Online and O365 on-line services. Required 3 Years Certifications: Microsoft 365 Certified: Administrator Expert. Required Bachelor's Degree or Equivalent experience. Required
    $55k-67k yearly est. 33d ago
  • IT Specialist

    Morgan 6

    Information Technology Specialist Job 406 miles from Rose Hill

    Job DescriptionDescription: Morgan 6, LLC is an established, award-winning, service-disabled veteran-owned business providing information technology and professional management services to the federal government. Our corporate growth has coincided with our investment in our employees as well as in outreach to our civilian and military community. As a testament to our commitment to excellence, Morgan 6, LLC, also known as "M6," is an 8(a) Certified, HUBZone, Special Disabled Veteran Owned Small Business (SDVOSB) located in Charleston, SC. Job Summary: The IT Specialist at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support. This position involves managing the receipt, dispersal, storage, disposal, repair, and configuration of IT equipment, both hardware and software. Responsibilities: Provide Tier 1 support by addressing requests for service and providing telephone assistance to resolve reported problems. Track and manage service requests in the ticket management system, ensuring timely completion of service. Offer Tier 2 support, including on-site visits to resolve more complex issues that cannot be resolved over the phone. Utilize remote assistance to connect to client workstations, facilitating efficient service delivery. Interface directly with clients daily, ensuring performance objectives and deliverables are met. Participate in discussion forums and track the Web Help Desk (WHD) software and summary reports. Skills: Ability to handle pressure and deadlines in a calm and composed manner. Proficient in English with strong client-facing and effective communication skills. Excellent troubleshooting abilities and capacity to multitask effectively. Positive customer service orientation and a dedication to problem resolution. Why Should You Apply? Engaging Work Professional Development Opportunities Competitive pay and benefits including medical, dental, vision, 401k and Paid Time Off Team environment and culture Your skills and talent make a difference! Your commitment can help grow a Service-Disabled Veteran-Owned Small Business (SDVOSB) Requirements: Certifications: CompTIA Security+ Required Microsoft Windows 10 (MD 102) Course. This course is required to be completed within the first 30 days of employment. Work Experience: 2-3 years of experience in Technical Support, IT device repair, IT Security/Vulnerability remediation, and writing knowledge-based articles. Physical Requirements: Ability to carry, push, lift or lower computer equipment weighing up to 50 pounds. Education: Technical School Certificate or equivalent years of experience; Bachelor's Degree is a plus. Work Verification: U.S. Citizenship is required; ability to pass a DoD Background Security Investigation. Compensation: Compensation at M6 varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, M6 provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below. Salary Range: $40,000 - $45,000, if annualized Benefits: Our comprehensive benefits package includes health insurance (medical, dental, vision), voluntary short and long-term disability, voluntary additional life, Sect. 125 dependent care, 401(k) retirement plan with company match, paid time off (PTO), and professional development opportunities. Equal Opportunity Employer: Morgan 6 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. As a HUBZone certified company, we encourage applicants who live in a HUBZone, as designated by the Small Business Administration (SBA). For more information visit the SBA HUBZone map
    $40k-45k yearly 9d ago
  • IT Operator - Network Administrator

    CC Pace Systems, Inc. 4.3company rating

    Information Technology Specialist Job 366 miles from Rose Hill

    Our client is seeking a skilled Network Administrator to support the Network Operations End-of-Life Cisco switch replacement project across 200+ branches globally. This role involves providing Cisco switch configuration, troubleshooting, and coordinating multiple site migrations daily. The position requires expertise in managing internal and external resources, change tickets, project documentation, vendors, remote hands, and branch support personnel during migrations. Experience managing and coordinating sites in multiple time zones while ensuring on-time delivery of project goals is essential. The working shift will be Monday – Friday 1600-0000 EST (Eastern Time) in Vienna, Virginia. Occasional overtime may be required for Saturday project migrations or if migrations extend past midnight. Upon hiring, there is a mandatory 2-week onboard training requirement, conducted Monday through Friday from 1000 - 1830 EST. Responsibilities: Perform Cisco switch configurations, upgrades, patches, and troubleshooting Utilize multiple monitoring applications to ensure optimal system performance Respond to alerts and alarms, identifying and correcting problems before or after network migrations Create and manage tickets in service management applications and monitor ticket queues Create, manage, and coordinate end-to-end change tickets for all migrations Troubleshoot and escalate incidents and problems Interface with other ETS areas and/or vendors to resolve enterprise system outages or periods of reduced performance Contact global vendors or contractors (telephone carriers, equipment/service providers) for combined troubleshooting efforts Collaborate with team members to update and document technical procedures Maintain, configure, and perform preventative maintenance on various network equipment Maintain and configure network circuits at remote sites including turnup, turndown, and troubleshooting Perform other related duties as assigned based on organizational needs Qualifications – Knowledge, Skills, and Abilities: Knowledge and experience with Cisco networking including routers and switches, creating and managing VLANs Knowledge of LAN/WAN topologies, protocols, and standards including EIGRP, Metro Ethernet, TCP/IP, SDLC, RS232, BGP Ability to troubleshoot network connectivity issues directly and via remote support personnel Previous work experience performing similar migrations of networking equipment across geographically dispersed sites Highly organized and detail-oriented with ability to manage multiple project tasks and migrations per shift/day In-depth experience and technical training in WAN/LAN communications including demonstrated experience installing, configuring, troubleshooting and maintaining Cisco routers and switches Experience with installation and deinstallation of branch office networking circuits, setting up VLAN, WAP, and managing internal and external ticket queues with vendors Experience in administrative or technical positions demonstrating ability to interpret and follow policies, procedures, and instructions Demonstrated dependability, productivity, and accuracy Strong analytical and problem-solving skills Effective verbal and written communication skills Knowledge of Service Management Tools and ability to open, resolve, and document incident tickets Ability to work independently and as part of a team Ability to work under pressure with urgent problems, deadlines, and changing priorities Desired Qualifications: Bachelor's degree in Information Technology or equivalent combination of training, education, and experience CCNA or CCNP certifications Experience in presenting technical solutions and/or recommendations Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems Advanced skills in diagnosing and troubleshooting issues Advanced research, analytical, and problem-solving skills CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.
    $69k-99k yearly est. 5d ago
  • IT Systems Administrator

    Arete Associates 4.5company rating

    Information Technology Specialist Job 370 miles from Rose Hill

    Job Description At Areté, we are on the forefront of utilizing innovative solutions, with great minds from all backgrounds, to help solve the nation’s most complex security challenges. We strive for an inclusive, collaborative team environment that approaches differences as opportunities for innovation and excellence. As an employee-owned company, we foster an atmosphere that propels diverse career opportunities and professional growth. Discover your future with us. Areté is seeking an experienced IT Systems Administrator to work in our new Falls Church, VA facility. The candidate will report directly to the regional IT Manager and provide support for the day-to-day administrative operations of the IT department. Selected candidates will have and maintain a Top Secret security clearance with SCI access, including a CI Polygraph. The selected candidates will collaborate with other Cyber Security and IT staff members, travel occasionally, and provide some after-hours support. Candidates will also support a variety of information systems at varying levels of complexity on the classified and corporate networks. This is an exempt non-supervisory full-time position. Primary responsibilities: Integrating, upgrading, and managing domain services and infrastructure systems in a Microsoft Windows Server environment. Configuring and administering various line of business applications, IT/Cyber Tools, and other software solutions. Recommending improvements to the company’s IT services. Contributing to computer and network security using a variety of security-based products. Managing data backup and restoration systems for the local facility. Some administration and maintenance of client computers and solutions in various LAN environments. Providing end user support for local office Maintaining software licensing records and providing support to IT budget planning sessions. Mentoring other IT staff and leading technical projects. Other duties, as assigned. We have an impressive range of benefits, programs, and perks that we offer: Generous PTO and Leave Times Bereavement Paid Time Off (PTO) Paid Parental Leave Financial Benefits 401K Retirement Plan Contribution Employee Stock Ownership Plan Continuing Education Funds Health, Medical, and Wellness Benefits Medical Insurance Dental & Vision Insurance Life Insurance and Long-Term Disability (LTD) Vision Reimbursement Qualities We Look For Creativity Integrity Passion Responsiveness Collaboration Experiences and Background We Look For: Bachelor’s Degree in an Information Technology related discipline and/or current, applicable industry-standard certifications (MCSA, CCNA, Security+, RHCSA). Minimum of 3 years working as a Windows System Administrator, Linux Systems Administrator, Network Administrator or similar role. Must have or be able to obtain a Security+CE or equivalent certification for DoD 8140/8570 IAT Level II or higher within 90 days of employment. Proficiency with domain services utilizing Windows Server including Active Directory, DNS, Group Policy, DFS, and DHCP. Advanced IT troubleshooting skills and experience. Strong interpersonal skills, ability to work autonomously and on a team. Strong written communication skills and the ability to produce technical documentation. Must be able to lift 25 pounds. Nice to have: Active Top Secret security clearance. System administration of Red Hat Enterprise Linux 8 or later. Experience in one or more of the following: Microsoft 365, Azure or AWS Administration, SharePoint, Veeam Backup & Replication, or SCCM Configuration Manager Familiarity with classified information system Cyber Security tools and technologies (Nessus/ACAS, SCAP Compliance Checker, DISA STIGs). Experience collaborating with Cyber Security professionals. The salary range for this role is $95,000 to $125,000; however, Arete considers several factors when extending an offer of employment, including but not limited to: the position and associated responsibilities, a candidate’s work experience, education/training, and key skills. Other Considerations Areté is committed to the principles of equal employment opportunity and nondiscrimination, and we believe every person has the right to be treated with fairness, dignity, and equal consideration. Areté is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, marital status, national origin, age, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law. U.S. citizenship is required to meet position eligibility. Successful passage of a criminal background screen is required to meet position eligibility. Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Areté will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. Successful passage of a Department of Transportation (DOT) drug test is required to meet position eligibility. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our website because of your disability. To request an accommodation, please contact Areté Human Resources at ************ for assistance.
    $95k-125k yearly 14d ago
  • Information Technology (IT) Project Administrator

    Resolution Think

    Information Technology Specialist Job 377 miles from Rose Hill

    Job DescriptionResolution Think LLC joint venture, is seeking a talented and experienced Information Technology (IT) Project Administrator to provide Information Technology Service Management support for Federal Occupational Health, Information Technology, (FOH IT). The services provided will support FOH IT in performing its FOH enterprise-wide IT responsibilities covering FOH and its customers, will perform strategic and technical ITSM tasks and activities essential for FOH to optimize operational performance, and will provide administrative, technical and engineering staff to develop, implement, and maintain elements of the assigned infrastructure. Job Details Job Title: Information Technology (IT) Project Administrator Position Type: Full-Time Education Level: Associate’s Degree Job Shift: Day Travel: 10% Job Category: Information Technology / Project Management *This position is contingent upon award of contract* All qualified candidates are encouraged to apply, including: Minorities, Women, Individuals with Disabilities, and Protected Veterans. Essential Functions and Job Responsibilities: Coordinates all IT projects and ensures company resources are utilized appropriately. Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems. Identifies and analyzes systems requirements and defines project scope, requirements, and deliverables. Coordinates project activities and ensures all project phases are documented appropriately. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A degree of creativity and latitude is required. Typically reports to a manager Requirements: Degree: Associate's degree and at least 2 years of experience in the field or in a related area. Education: Graduate from a college or university accredited Experience: At least 2 years of experience in the field or in a related area. Certification: Project Management Professional (PMP), Salesforce Certified Administrator, Professional Scrum Master (PSM), Cisco Certified Network Associate (CCNA), Microsoft Certified Systems Engineer (MCSE), CompTIA A+ Citizenship: U.S. Citizenship. Credentialing: Ability to pass background check and drug screen. Current physical and immunizations. Physical: Possess and maintain the ability to lift and manipulate loads or weights up to 20 kilograms/45lbs. Job Site Requirements: You must be on the premises to perform the job. The environment is fast-paced and multifaceted, with conditions and duties that can change quickly throughout a shift. . Industry Information Technology / Project Management Company: Resolution Think, LLC We are an Equal Opportunity/Affirmative Action/Disability/Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status. As an Equal Employment Opportunity/Affirmative Action employer, Resolution Think is committed to providing equal employment opportunity to all job seekers. Powered by JazzHR 5HFQGNbGrR
    $68k-99k yearly est. 4d ago
  • SA-1 System Administrator Level 1

    1 Accord Consulting LLC

    Information Technology Specialist Job 406 miles from Rose Hill

    Job Description 1 Accord Consulting, LLC is a growing information and technology business founded on the basic principle of delivering customer mission success, while providing flexibility to maintain a work life balance. We hire the best, most driven, and talented people to help us support all our customers. With certified experts consulting our clients, we can address the customer’s mission. SA-1 System Administrator Level 1 Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, implementing operating systems enhancements to improve reliability and performance. Provide support for implementation, troubleshooting and maintenance of IT systems Manage the daily activities of configuration and operation of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Perform account management, e.g. establishing, activating, modifying, disabling, and removing accounts. Provide configuration management, implementation, and sustainment of compliance with applicable system security controls. Perform periodic vulnerability scans of systems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Implement IAVA security patches and insure patch status is recorded in appropriate systems of record. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Qualifications: TS with full scope poly Required Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree. Five (5) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required. 1 Accord Consulting is an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not disminate based on race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.
    $55k-67k yearly est. 17d ago
  • Junior IT Specialist

    Joint Research and Development, LLC

    Information Technology Specialist Job 346 miles from Rose Hill

    Job Description JRAD is seeking candidates for a Junior IT Specialist position responsible for providing technical support for end-users, assists with system maintenance, and supports IT operations. This entry-level position is ideal for individuals starting their career in information technology who are eager to learn and grow within a fast-paced, team-oriented environment. The position is a remote/telework position with frequent on-site meetings at the TSA HQs (Springfield, VA). Roles/Responsibilities: Support the planning, deployment, and maintenance of an existing IT enterprise system to include Software resources. Serve as the starting point for resolving advanced technical issues across systems, networks, and applications. Manage cybersecurity compliance activities in accordance with standards such as NIST, FISMA, FedRAMP, or ISO 27001. Evaluate and recommend new technology solutions to improve system efficiency and reliability. Support configuration and change management processes, ensuring proper documentation and system integrity. Support end-user services, including troubleshooting and improving support operations. Collaborate with other departments, contractors, and vendors to align IT services with organizational goals. Monitor and analyze system performance; implement proactive measures to ensure high availability and reliability. Support troubleshooting and root cause analysis for system outages and incidents. Collaborate with network engineers, cybersecurity teams, and application developers to integrate and support mission-critical services Required Skills and Education: Candidate must possess the following: Associate’s degree or coursework in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 0–2 years of IT support or help desk experience. Current experience with TSA's Security Technology Integration Program (STIP) is required for this contract. Basic knowledge of Windows and/or mac OS operating systems, Microsoft Office, and common enterprise applications. Familiarity with hardware components and troubleshooting techniques. Strong verbal and written communication skills. Ability to follow instructions, work well in a team, and show initiative in problem-solving. Preferred Qualifications: CompTIA A+, Network+, or other entry-level IT certification. Experience with help desk software or ticketing systems (e.g., ServiceNow, Jira, Zendesk). Exposure to Active Directory, Office 365, or cloud environments (AWS, Azure). Interest in pursuing further IT certifications and career advancement. Security Clearance: Candidate must: Be able to pass DHS suitability screening or DHS financial responsibility standards. Have or be eligible to receive a DHS Secret security clearance. Existing Secret Clearance is a plus. When you work for JRAD you will never be just a number. We put people before profits! JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees: Health Insurance Dental Insurance Vision Insurance Life & Accidental Death and Dismemberment Insurance Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care Disability Insurance 401K Plan Tuition Reimbursement JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions. PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.
    $44k-57k yearly est. 6d ago
  • IT Administrator

    Enabled Intelligence

    Information Technology Specialist Job 370 miles from Rose Hill

    Job Description IT Administrator Enabled Intelligence Enabled Intelligence, Inc. provides extremely accurate, precise and secure data labeling and AI solutions to help our government and commercial customers effectively deploy reliable and unbiased artificial intelligence technologies. We leverage the unique talents of veterans, people with different abilities, and subject matter experts to unlock the value of data to improve the delivery of public services and mission critical national security programs. Every Enabled solution starts with a team of highly-trained, US based data analysts that have both subject-matter expertise as well as a deep understanding of the best techniques and tools for AI data annotation, model development, and testing and evaluation. At EI we respect and celebrate individuals from all walks of life. Our different backgrounds, cultures, experiences, and way of thinking make us stronger together and result in the most accurate and reliable AI solutions for our clients. We are extremely committed to a culture and environment where excellence can be achieved! If the idea of working in a collaborative, energetic and people focused environment where we are working together to build something meaningful excites you, Enabled Intelligence might just be the team you are looking for! IT Administrator The IT Administrator will provide on-site support to manage Enabled's IT infrastructure including desktops, physical servers, Kubernetes environments, and cloud-based platforms on both the unclassified and classified networks. This role includes close coordination with external Managed Service Providers, and requires adherence to IT security policies. Responsibilities Manage Windows and Linux physical and virtual servers Provision user accounts in accordance with security procedures Maintain existing Kubernetes environments and ensure health of deployed applications Provision and configure user workstations in support of onboarding new employees Provide onsite deskside support for user issues Develop and maintain baseline configurations for unclassified desktops Coordinate with Managed Service Providers for system implementation of managed network components Ensure desktop and server compliance with patch management policies Develop scripts and automations to minimize manual input of common tasks Troubleshoot networking connectivity issues on all corporate networks Support quarterly asset audits Required Qualifications and Skills At least 3 years of experience managing Microsoft Windows Server operating systems At least 3 years of experience managing Linux-based operating systems Hands-on experience managing resources in Microsoft 365 environment Experience deploying Kubernetes-based applications into Production Active Top Secret Clearance (with eligibility to garner TS-SCI) Ability to take initiative, ownership and problem solve in a dynamic environment CompTIA Security+ Excellent problem solving and communication skills Desired Qualifications and Skills Hands-on experience with Rocky Linux Technical proficiency with managed Windows desktops Hands-on experience provisioning and managing workstations with Microsoft Intune and Autopilot Hands-on experience managing firewall, switch, and router network devices Hands-on experience supporting AWS environment Active TS/SCI Clearance Physical Requirements Prolonged periods of sitting at a desk and working on a computer Ability to lift 25lbs and set up workstations including monitors, desktop computers and hardware Clearance Applicants selected will be subject to security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance required Work Location Enabled Intelligence office in Falls Church, VA with some travel to client offices in National Capital Region and St. Louis, MO. Enabled Intelligence is an Equal Opportunity Employer Job Posted by ApplicantPro
    $63k-92k yearly est. 10d ago
  • Information Technology Intern (in office)

    Atpco

    Information Technology Specialist Job 362 miles from Rose Hill

    ATPCO is the foundation of flight shopping, providing pricing and retailing data, tools, and services to 500+ airlines, global distribution systems, sales channels, and technology companies. ATPCO links the entire airline community together, collaborating to develop industry standards for airline distribution and end-to-end technology solutions. From shopping to settlement, ATPCO solutions work seamlessly across existing, new, and evolving technologies and methods. Airline-owned and reliably supporting air travel for more than 55 years, ATPCO is everywhere people buy flights. We consider qualified applicants for employment without regard to race, gender, age, color, religion, national origin, citizenship status, marital status, disability, sexual orientation, protected military/veteran status, gender identity or expression, genetic information, marital status, medical condition, or any other legally protected factor. Job Description As an Information Technology Intern, you will play a crucial role in supporting the Workplace Services team. Your responsibilities will include hardware repair, software issue resolution, and cloud platform monitoring such as Windows Defender, 0365, and Microsoft Outlook. You will also work with A/V equipment such as Microsoft Teams and Zoom. Your role will involve working with end users to diagnose problems and ensure resolution, as well as gathering data and monitoring platforms to identify proactive solutions. ATPCO is the world's primary source for airfare content; we hold more than 200 million fares in 160 countries. Every day, the industry relies on ATPCO's technology and data solutions portfolio to help millions of travelers get where they need to go. The Ideal Candidate: Currently working toward a CS, IT, or similar degree Experience with Windows, Networks, Firewalls Experience working with hosted applications Experience creating and updating documentation This is an On-site support that is flexible and fits your school schedule. Additional Information At ATPCO, we are deeply committed to diversity, equity, and inclusion. Our supportive policies promote work-life balance through flexible work arrangements, and we cultivate a workplace where every employee feels valued, respected, and a true sense of belonging. All your information will be kept confidential according to EEO guidelines.
    $28k-40k yearly est. 10d ago

Learn More About Information Technology Specialist Jobs

How much does an Information Technology Specialist earn in Rose Hill, VA?

The average information technology specialist in Rose Hill, VA earns between $58,000 and $116,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.

Average Information Technology Specialist Salary In Rose Hill, VA

$82,000

What are the biggest employers of Information Technology Specialists in Rose Hill, VA?

The biggest employers of Information Technology Specialists in Rose Hill, VA are:
  1. Department of Defense
  2. Department of Homeland Security
  3. Judicial Branch
  4. Intuitive Research and Technology
  5. Serco
  6. IBM
  7. Legislative Branch
  8. United States Army War College
  9. G2 Global Solutions
  10. CACI International
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