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  • Business Systems Support & Training Specialist

    ANF Group, Inc. 3.7company rating

    Information technology specialist job in Davie, FL

    ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization. Why Join Us? We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive. Company Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional development and growth Responsibilities include: Business Systems & CMiC Support Provide hands-on support for CMiC users across enterprise and field teams. Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance. Manage user accounts, security settings, and system access for CMiC and other business systems. Assist with CMiC configurations, module updates, and troubleshooting. Ensure data integrity and accuracy within CMiC for reporting and operations. Serve as the primary point of contact for CMiC-related issues and escalate when needed. Help field teams troubleshoot CMiC mobile and on-site system access issues. Support business units in leveraging CMiC for project tracking, cost management, and reporting. Assist in testing, updating, and rolling out new CMiC features or system upgrades. Work closely with IT, finance, and operations teams to support business system needs. Coordinate with CMiC support and vendors to troubleshoot and resolve system issues. Major incident management and companywide communication. Training, Onboarding, and Learning Enablement Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems. Design, build, and maintain a clear, structured training curriculum, including role-based learning paths. Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees. Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities. Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning. Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness. Support change management efforts by preparing users for system updates, new functionality, and process improvements. Measure training effectiveness and continuously refine content to improve outcomes and adoption. Qualifications Education: Bachelor's degree in Information Systems, Business, or a related field. Experience: 2-4 years of experience in business systems support, IT support, or technical training. Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees. Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules. Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion). Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences. Experience developing user guides, job aids, knowledge bases, and self-service learning resources. Hands-on experience with CMiC highly preferred. Experience troubleshooting ERP systems, business applications, and integrations. Strong problem-solving skills, attention to detail, and a continuous improvement mindset. Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups. Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus). The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization. Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status. **Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
    $54k-86k yearly est. 3d ago
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  • IT Systems Administration Job Training Program

    Year Up United 3.8company rating

    Information technology specialist job in Hollywood, FL

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ1⁄4s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Hollywood, FL-33019
    $38k-49k yearly est. 1d ago
  • ITS Technician

    GAI Consultants Inc. 4.6company rating

    Information technology specialist job in West Palm Beach, FL

    Eland Engineering, a GAI Consultants company, is a Florida-based Engineering and Maintenance Services firm. We are looking for 2 full-time ITS Technicians to perform a variety of tasks in central Florida. The position will be based in Seminole County (Sanford), Florida. Job Description: The duties of this technician role will include performing on-site or in-house servicing, repair, and/or installation of ITS/Traffic product(s). Duties may also include any aspect of field support and installation, electrical, data, and fiber optic cable installation; conduit and pull box installation; and pole and foundation installation. The successful candidate will determine the most effective means to install equipment to maximize efficiency. Responsibilities include recording and documenting work for projects, maintaining compliance standards and plans and documents, and providing technical assistance. Hands-on experience with fiber optic systems and/or ITS field devices such as DMS, CCTV, MVDS, RSU, Traffic Signal Controllers, and power systems is required. Compensation Range: $40,000-$85,000 DOE (Depending on experience) Essential Duties and Responsibilities include: Installs equipment including but not limited to cameras, detectors, and controller cabinets. Installs electrical conductor, data conductor, and fiber optic cable. Installs pull boxes, conduits, poles, and foundations. Connects conductors to equipment to make equipment work correctly. Connects electrical conductors to power services to energize equipment. Test devices to ensure they work correctly. Prepares logs to keep track of field conditions and installation activities. Other duties as assigned. Selected candidates must pass a pre-employment background check including motor vehicle records check and drug test. Schedule: Monday - Friday On-call and weekend work may be assigned Overtime Why Eland: At Eland, a GAI company, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join Eland and distinguish yourself in a company poised for unlimited growth. We offer competitive salaries, excellent benefits, and a professional work environment. Benefits of Working at Eland Include: Health Insurance Dental Insurance Vision Insurance Long-term Disability Insurance 401K Retirement Plan with company match Life Insurance Paid Holidays PTO accrual Applicable Continued Education Programs Applicable Certifications and Professional License Fees Applicable Technical Training and Certification Cost Qualifications EducationHigh School of Diploma (required) Experience2 - 10 years: Experience with fiber optic cable installation and splicing. (required) 2 - 10 years: Experience in maintaining ITS field devices such as DMS, CCTV, MVDS, RSU, Traffic Signal Controllers, and power systems. (required) 2 - 10 years: Electronics repair and maintenance. (required) 2 - 10 years: Basic computer and networking skills. (required) Fiber Optic Fusion Splicing and Troubleshooting. (preferred) IMSA Certified (preferred) MOT Certification (preferred) Licenses & CertificationsDriver's License (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $40k-85k yearly 6d ago
  • Temporary Store Support Associate

    Pyramid Consulting Group, LLC 4.0company rating

    Information technology specialist job in Boca Raton, FL

    Our client, a luxury fashion brand, is seeking a temporary Store Support Associate to join the team at their boutique in Boca Raton, FL. This is a full-time temporary position starting immediately in January, on an ongoing basis for one month (tentatively). Job Duties Include: Provide client-facing support by greeting customers, answering initial inquiries, and ensuring a seamless experience until a sales associate can take over Assist with sales as needed Perform back-of-house (BOH) tasks such as pulling merchandise for client appointments and organizing stock efficiently Maintain cleanliness and organization in both front-of-house and back-of-house areas to uphold brand standards Support inventory management by restocking shelves, returning items to proper locations, and monitoring product availability Additional duties as needed Job Qualifications Include: 2+ years of experience with BOH and FOH support within a retail setting Ability to act as a team player Strong problem-solving and multitasking abilities with excellent communication and organizational skills Ability to lift up to 50 lbs and stand for the duration of shift Salary: $20/hr The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.
    $20 hourly 3d ago
  • Technical Support Specialist

    Institute of Healthcare Professions, LLC 3.6company rating

    Information technology specialist job in Boynton Beach, FL

    Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $39k-71k yearly est. 25d ago
  • IT Change, Problem & CMDB Specialist

    Bhg Financial

    Information technology specialist job in Davie, FL

    Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks. Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service. Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers. From business to personal loans to relationships with community banks, the country's top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy. Who You AreThe IT Change, Problem & CMDB Specialist will be responsible for managing and maintaining the Configuration Management Database (CMDB), overseeing change management processes, and ensuring the efficient handling of incidents and problems across the IT environment. This role focuses on ensuring data integrity within the CMDB, effectively managing changes, and collaborating with incident and problem management teams to ensure all IT assets and configurations are accurately tracked and updated. The Specialist will play a key role in facilitating communication and follow-up during Root Cause Analysis (RCA) and CAB meetings to ensure alignment and continuous improvement.What You'll Need Ensure the CMDB is kept up-to-date with accurate records of all IT assets, configurations, and dependencies. Regularly audit CMDB data for accuracy, completeness, and compliance with internal standards. Track and maintain configuration items (CIs) and their relationships to ensure that all relevant data is accurately recorded. Support the Change Management process, ensuring all changes to IT services and assets are accurately reflected in the CMDB. Participate in Change Advisory Board (CAB) meetings, reviewing, approving, and ensuring that changes are appropriately tracked and documented. Collaborate with IT teams to ensure all changes are correctly communicated, implemented, and updated in the CMDB. Act as the liaison for incident and problem management teams, ensuring proper communication and documentation of issues related to configuration items and assets. Track and update CMDB entries as incidents and problems are resolved, ensuring that impacted configurations are appropriately updated. Ensure the Root Cause Analysis (RCA) of problems is captured and associated with relevant configuration items in the CMDB for future reference. Establish and maintain high standards for data quality and ensure that CMDB records are complete, accurate, and regularly updated. Generate regular reports on CMDB data quality, discrepancies, and updates, and present findings to senior leadership. Ensure the integration of change, problem, and asset data within the CMDB to improve visibility across IT teams. Collaborate with IT teams (Infrastructure, Operations, Security, etc.) to ensure seamless integration of changes, incidents, and problems into the CMDB. Provide ongoing support and training for staff in using the CMDB and following incident/problem management procedures. Ensure proper communication channels are maintained for incident and problem updates, RCA findings, and change requests. Follow up on the resolution of incidents and problems, ensuring that necessary updates are made in the CMDB and related systems. Ensure that RCA findings are captured and documented, and that they lead to preventive actions for recurring issues. Work with teams to implement corrective actions based on RCA results, tracking and updating the CMDB accordingly. Ensure that changes, incidents, problems, and CMDB updates comply with internal IT policies, standards, and industry regulations. Identify risks related to inaccurate or incomplete CMDB data and take corrective actions as needed. What You'll Need Bachelor's degree in Information Technology, Business Administration, or a related field (or equivalent experience). 3+ years in change management, incident/problem management, or CMDB management. Experience with Jira Service Management and Jira Assets for managing incidents, changes, and asset tracking. Familiarity with ITIL processes, particularly in Configuration Management, Incident Management, Problem Management, and Change Management. Experience attending CAB meetings and managing change approvals. Proven experience with Root Cause Analysis (RCA) and the follow-up of incident/problem resolutions. Strong understanding of CMDB structure, configuration item (CI) relationships, and asset lifecycle. Excellent data management, communication, and problem-solving skills. Ability to collaborate with cross-functional teams to ensure change, problem, and CMDB integration. Attention to detail with a focus on ensuring data integrity across the IT environment. ITIL Foundation or higher-level ITIL certifications, preferred. Jira Service Management certifications (Admin or Specialist level), preferred. Certified Problem Manager (CPM) or Certified Asset Management Professional (CAMP), preferred. Hybrid Flexibility with Core Office Presence: Expected to be in the office 5 days/week with potential for occasional remote work based on project needs. Life at BHG FinancialAt BHG Financial, we work hard and aren't afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player, and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development. Why You Should Join BHG FinancialWe strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work certified. Some of the benefits you can expect when you join BHG Financial include: •Medical/Rx/Dental/Vision coverage for employees and their eligible family members•Competitive PTO and vacation policies•1 Friday off each month for Wellness Weekends•Company 401(k) plan with employer contributions after one year•Company-sponsored training and certification opportunities•Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses•Ongoing volunteer opportunities to give back to the community through our BHG Cares program If you're ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today! BHG Financial is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. BHG Financial is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
    $55k-83k yearly est. Auto-Apply 60d+ ago
  • IT Change, Problem & CMDB Specialist

    BHG Financial

    Information technology specialist job in Davie, FL

    Job DescriptionAre you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks. Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service. Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers. From business to personal loans to relationships with community banks, the country's top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy. Who You AreThe IT Change, Problem & CMDB Specialist will be responsible for managing and maintaining the Configuration Management Database (CMDB), overseeing change management processes, and ensuring the efficient handling of incidents and problems across the IT environment. This role focuses on ensuring data integrity within the CMDB, effectively managing changes, and collaborating with incident and problem management teams to ensure all IT assets and configurations are accurately tracked and updated. The Specialist will play a key role in facilitating communication and follow-up during Root Cause Analysis (RCA) and CAB meetings to ensure alignment and continuous improvement.What You'll Need Ensure the CMDB is kept up-to-date with accurate records of all IT assets, configurations, and dependencies. Regularly audit CMDB data for accuracy, completeness, and compliance with internal standards. Track and maintain configuration items (CIs) and their relationships to ensure that all relevant data is accurately recorded. Support the Change Management process, ensuring all changes to IT services and assets are accurately reflected in the CMDB. Participate in Change Advisory Board (CAB) meetings, reviewing, approving, and ensuring that changes are appropriately tracked and documented. Collaborate with IT teams to ensure all changes are correctly communicated, implemented, and updated in the CMDB. Act as the liaison for incident and problem management teams, ensuring proper communication and documentation of issues related to configuration items and assets. Track and update CMDB entries as incidents and problems are resolved, ensuring that impacted configurations are appropriately updated. Ensure the Root Cause Analysis (RCA) of problems is captured and associated with relevant configuration items in the CMDB for future reference. Establish and maintain high standards for data quality and ensure that CMDB records are complete, accurate, and regularly updated. Generate regular reports on CMDB data quality, discrepancies, and updates, and present findings to senior leadership. Ensure the integration of change, problem, and asset data within the CMDB to improve visibility across IT teams. Collaborate with IT teams (Infrastructure, Operations, Security, etc.) to ensure seamless integration of changes, incidents, and problems into the CMDB. Provide ongoing support and training for staff in using the CMDB and following incident/problem management procedures. Ensure proper communication channels are maintained for incident and problem updates, RCA findings, and change requests. Follow up on the resolution of incidents and problems, ensuring that necessary updates are made in the CMDB and related systems. Ensure that RCA findings are captured and documented, and that they lead to preventive actions for recurring issues. Work with teams to implement corrective actions based on RCA results, tracking and updating the CMDB accordingly. Ensure that changes, incidents, problems, and CMDB updates comply with internal IT policies, standards, and industry regulations. Identify risks related to inaccurate or incomplete CMDB data and take corrective actions as needed. What You'll Need Bachelor's degree in Information Technology, Business Administration, or a related field (or equivalent experience). 3+ years in change management, incident/problem management, or CMDB management. Experience with Jira Service Management and Jira Assets for managing incidents, changes, and asset tracking. Familiarity with ITIL processes, particularly in Configuration Management, Incident Management, Problem Management, and Change Management. Experience attending CAB meetings and managing change approvals. Proven experience with Root Cause Analysis (RCA) and the follow-up of incident/problem resolutions. Strong understanding of CMDB structure, configuration item (CI) relationships, and asset lifecycle. Excellent data management, communication, and problem-solving skills. Ability to collaborate with cross-functional teams to ensure change, problem, and CMDB integration. Attention to detail with a focus on ensuring data integrity across the IT environment. ITIL Foundation or higher-level ITIL certifications, preferred. Jira Service Management certifications (Admin or Specialist level), preferred. Certified Problem Manager (CPM) or Certified Asset Management Professional (CAMP), preferred. Hybrid Flexibility with Core Office Presence: Expected to be in the office 5 days/week with potential for occasional remote work based on project needs. Life at BHG FinancialAt BHG Financial, we work hard and aren't afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player, and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development. Why You Should Join BHG FinancialWe strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work certified. Some of the benefits you can expect when you join BHG Financial include: •Medical/Rx/Dental/Vision coverage for employees and their eligible family members•Competitive PTO and vacation policies•1 Friday off each month for Wellness Weekends•Company 401(k) plan with employer contributions after one year•Company-sponsored training and certification opportunities•Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses•Ongoing volunteer opportunities to give back to the community through our BHG Cares program If you're ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today! BHG Financial is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. BHG Financial is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $55k-83k yearly est. 2d ago
  • IT Specialist - Esquire Law Services

    Esquire Law

    Information technology specialist job in Fort Lauderdale, FL

    Information Technology Specialist - Esquire Law Services MISSION STATEMENT: Esquire Law Services' Mission is to be the leader in management, technology development and implementation for law departments and law firms. The entire team of Esquire Law Services is dedicated to protecting our clients' rights and to obtain financial justice from the parties responsible for their losses. We pride ourselves on forging meaningful relationships with our clients, built upon trust, and imparting our principal values into our individualized approach to each case. We are privileged to serve our clients in our community. We maintain a commitment to excellence and justice with an unrelenting devotion and dedication to our core principles. VISION: Using our law knowledge combined with data science, we strive to advance the legal space with lawyer-led and tech-driven approaches to modernize and improve how we manage cases. We strive to handle each matter with accountability and responsiveness, as if we were representing ourselves. We are seeking a motivated and organized IT Specialist to join our dynamic IT Team. As a key member of our team, you will be responsible for providing comprehensive technological support to our attorneys, legal assistants, and paralegals as they handle a wide variety of personal injury cases. The job consists of assisting with both the following tasks and any other IT issues that arise: Must be willing to travel. Responsible to follow the principle of GMP to the best of their ability at all times. Responsible for support and execution of installation, configuration, maintenance, and support of local users computer, printer and software Monitors network and server performance. Identifies, troubleshoots, and resolves technical problems in order to maintain reliable user interface. Where necessary, refers problems to vendor and supplier support services. User support and issue management by phone, email, and Service Desk ticket system. Collaboration with senior technical staff and customers to perform PC, laptop, server and other assessment services. Perform physical labor on an as-needed basis to move and install PC's, printers, servers, and other technology and facility assets. Planning and execution of Windows OS and desktop application user training.
    $55k-83k yearly est. 2d ago
  • IT Procurement Specialist - Category Management

    AP Recruiters & Associates

    Information technology specialist job in Juno Beach, FL

    Type: Contract (12 months) Our client, a leading energy company, is seeking an IT Procurement Specialist - Category Management to support enterprise-wide procurement of IT goods, software, and services. This role plays a critical part in executing strategic sourcing, category management, and contract negotiation activities while ensuring compliance with corporate procurement standards. The ideal candidate will bring experience working within enterprise procurement platforms, partnering cross-functionally with IT, finance, and legal teams, and managing supplier relationships in a complex, regulated environment. Key Responsibilities Manage end-to-end IT procurement activities using SAP/SRM and GEP Source-to-Pay, including requisitioning, sourcing, negotiations, and purchasing Support category management initiatives through spend analysis, market research, and supplier consolidation Assist with RFI/RFP processes, supplier evaluations, and contract negotiations for IT software, hardware, and services Draft, review, track, and support renewals of IT contracts while ensuring compliance with procurement policies Partner with IT, finance, legal, and business stakeholders to align procurement strategies with operational and budgetary needs Monitor procurement spend, support CapEx vs O&M treatment, and identify cost-saving opportunities Maintain accurate procurement records, reporting, and audit documentation within enterprise systems Requirements Bachelors degree in Business, Supply Chain, Information Technology, or a related field 3+ years of experience in procurement or sourcing, preferably supporting IT categories Experience working with enterprise procurement platforms (SAP/SRM, GEP Source-to-Pay, or similar) Strong negotiation, analytical, and organizational skills Ability to manage multiple priorities and work cross-functionally in a fast-paced environment Clear written and verbal communication skills Benefits Competitive hourly rate of up to $31/hr 12-month contract with potential for extension Opportunity to work with industry-leading energy company Professional development and networking opportunities On-site position in modern Juno Beach facility
    $31 hourly 2d ago
  • IT Specialist

    Inbloom Autism Services 4.0company rating

    Information technology specialist job in Fort Lauderdale, FL

    The IT Specialist is responsible for monitoring and maintaining computer systems, identifying and resolving performance issues, and implementing system upgrades and improvements. This role provides technical support for desktops, laptops, smartphones, tablets, and key business applications such as Google Workspace, Microsoft 365 (Office 365), 8x8, and cloud-based file storage platforms. Additionally, the IT Specialist ensures employees have the tools and technology needed to work efficiently while protecting the organization's systems, data, and digital assets through best-practice security and support standards. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Review diagnostics and assess the functionality and efficiency of systems. Implement security measures in line with HIPAA Monitor security certificates and company compliance requirements. Offer technical support to company staff and troubleshoot computer problems. Install and update company software and hardware as needed. Anticipate and report the cost of replacing or updating computer items Other duties as assigned. Supervisory responsibilities None. Qualifications High School Diploma or equivalent Working knowledge of relevant operating systems, PC and MAC Excellent problem-solving and critical thinking skills Keen attention to detail Good organization, time management and prioritization Efficient troubleshooting abilities Effective communication skills including speaking, writing and active listening Great customer service and interpersonal skills. Ability to multitask and prioritize daily workloads Up to date with advancements in security (Hitrust/SOC2) Brings a friendly, approachable attitude to the office A genuine passion for helping the Autism community. Work environment Noise Level is moderate to loud Physical demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 35 pounds at times. Travel required Minimal travel required Affirmative Action/EEO statement InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $61k-96k yearly est. Auto-Apply 8d ago
  • System Support Technical Specialist

    Brunswick Boat Group

    Information technology specialist job in Stuart, FL

    Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Navico Group is a stand-alone division of Brunswick, the world's largest recreational marine business. We are seeking a System Support Technical Specialist to join our team. The Field Service Technical Specialist is a critical team member of the Technical Support team. These team members have three primary roles within the Support Services team: Provide expert technical advice to Navico Group customers including OEMs, Manufacturers, dealership technicians and consumers; Help improve reliability and serviceability of Navico Group Connect/Integrated products; Author and maintain service information and solutions including knowledge and FAQs. At Brunswick, we have passion for our work and a distinct ability to deliver. Essential Functions: Diagnose and troubleshoot technical issues regarding Navico Group Connect/Integrated systems on marine, RV and other vehicles, including: Diagnosing systems using electronic test equipment Interpretation of fault codes Adjustments and setting for hydraulic, electrical and application performance. Development of processes related to equipment repairs and preventative maintenance. Answer escalated technical questions from internal and external NAVICO GROUP customers using personal knowledge, experience and available references while maintaining awareness of the cost of repair and vehicle uptime. Document all technical questions and data into the contact management system for: Future reference by other support team members Creating new and improving upon current technical documents Identifying emerging product or application issues and deliver this information to quality, engineering, manufacturing and product management to improve reliability and serviceability. Maintain relationships with other internal teams including, quality, product management, engineering and manufacturing to provide regular informal feedback of current issues that customer and consumers are experiencing with Navico Group Connect/Integrated systems. Support other Support Services initiatives as needed including field visits, periodic audits and training. Provide “Project Brief” handoff and additional training to associated Service teams. Support of PPC committee through Rapid Response Team Provide OEM service specific trainings in relation to Navico Connect projects. Skill Requirements: Proven advanced troubleshooting skills and experience/ability to work through conflict and use effective problem-solving techniques. Problem solving and analysis; interpersonal relations; verbal and written communications; organization and leadership Proven ability to read and interpret documents such as safety rules, schematics, operation and maintenance manuals in English Team player with good organizational skill and time management. Comfortable in a lab to be able to setup and test a problem the customer might be having Excellent communication skills (active listening, writing, speaking & telephone) Excellent organizational, oral and written communication skills to effectively communicate with the team and customers. Capability to read and understand technical documentation and vessel specifications. Knowledge of and experience with marine and/or mobile AC electrical systems and marine and/or mobile DC electrical systems. Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way. Required Qualifications: Bachelor's Degree preferred 3+ years of technical experience on mobile equipment Experience with Navico Group products Electrical or Electronic experience on mobile equipment Technical, Customer or dealership experience Preferred Qualifications: ABYC / RVIA Electrical Certification preferred NMEA Certification preferred Working Conditions: Travel requirements 35% and above The anticipated pay range for this position is $48,800 - $90,600 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus. At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here. Why Brunswick: Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more. In addition, we're proud of being recognized for making a splash with numerous awards! Next is Now! We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact ****************************** for support. For more information about EEO laws, - click here Brunswick and Workday Privacy Policies Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: ****************************** or ************. All job offers will come to you via the candidate portal you create when applying through a posted position through https:///************************** If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at ************ or ******************************. #Brunswick Corporation
    $48.8k-90.6k yearly Auto-Apply 12d ago
  • Field IT Support Technician

    Reynolds and Reynolds Company 4.3company rating

    Information technology specialist job in Fort Lauderdale, FL

    ":"As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system. Some of the hardware you will be working with is as follows: Application Servers PC's Cabling Switches Printers Routers Fiber Converters Scanners","job_category":"Information Technology","job_state":"FL","job_title":"Field IT Support Technician","date":"2026-01-06","zip":"33301","position_type":"Full-Time","salary_max":"60,000. 00","salary_min":"60,000. 00","requirements":"Must be able to lift at least 50 pounds on a consistent basis~^~Must be able to attend a paid training class in Texas~^~Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Good communication skills~^~Customer service experience~^~A+ and\/or Network+ certified is a plus~^~Ability to travel, with hotel stays, up to 25% of the time~^~Technical associates degree or equivalent work experience~^~1+ years of technical experience (hardware\/networking)","training":"You will have an assigned territory and will attend a paid training program in College Station, Texas. The training is primarily a hands-on familiarization course of the equipment at customer sites and will also teach our policies and procedures. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Company vehicle for work purposes - Paid holidays, vacation and sick days Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","
    $60k-84k yearly est. 9d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology specialist job in Lake Worth, FL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $34k-47k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology specialist job in West Palm Beach, FL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-46k yearly est. 9d ago
  • Technical Support Specialist

    Bis Digital 4.2company rating

    Information technology specialist job in Fort Lauderdale, FL

    Technical Support Specialist The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations. The responsibilities of the Technical Support Specialist include but are not limited to the following: Answer incoming calls and respond to customer emails in a timely manner. Provide technical insight to answer and resolve customer queries. Leverages all available resources to provide the best information. Follows all established processes regarding request for onsite service. Maintains awareness of those assigned to support the call queue. Appropriately escalates issues to supervisors. Routes call appriately as requested. Stays current on AV products and solutions serviced by the organization. Leverages remote desk top technology to assist with remote software installations Other related duties as assigned
    $52k-76k yearly est. 60d+ ago
  • IT Support Technician II - Palm Beach Gardens, FL

    Dedicated It

    Information technology specialist job in Palm Beach Gardens, FL

    Dedicated IT Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN's 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space. At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture. We are searching for multiple Level 2 Support Technicians to augment our Mid-Market and SMB Service divisions and play a pivotal role in continued growth as we advance as to being a top 5 privately owned (non- private equity backed) MSPs in the United States. If you would like to know more about Dedicated IT, click the links below: ********************************* ********************************* Position Summary Location: West Palm Beach, FL Schedule: 8 AM - 5 PM, 9 AM - 6 PM EST, other shifts potentially available. 3/2 Hybrid schedule available after 90 days Salary: Up to $65,000 Support Technicians help our clients manage their technology, support their employees, and respond to day-to-day support needs. Working in the Dedicated IT Service Desk provides an experience of learning and managing systems of all shapes and sizes across the healthcare industry. Employees can expect to be equipped with modern hardware, tools that automate the ability to deliver an amazing experience, and systems that level up skills and experience. Support Technician II's are customer-oriented individuals that provide technical support to users efficiently and accurately. They primarily focus on fielding all incoming calls and assisting with e-mailed tickets as needed, as well as assisting and mentoring ST1. Support Technician II's are considered DIT's core technical team that support a large variety of clients, solving their technical problems through creative problem solving. We Are Looking for Candidates That Embody Our Core Values: • Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients. • Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL. • Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day. • Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear. Functions of Support Technician - Level 2 • Handle support tickets and work to resolve client issues within SLA times • Work with team, Service Delivery Manager, and Team Lead to provide top quality service • Work on a variety of basic to complex issues requested by end users • Create tickets, document detailed notes, and accurately tracking time • Update technical documentation in system • Own and work email tickets when not answering calls or when requested • Escalate requests or tickets to Team Lead with detailed notes of attempted remediations and recommended solutions • Train/Mentor and Assist Support Technician I's • Identify possible Major Incidents and notify Team Lead/Service Delivery Manager immediately • Find alternative workarounds to problems when established procedures fail • Train users in supported software & hardware • Assist clients with the installation of business line software and related services for infrastructure or end-user • Vendor management for client related support ticket resolution • Ensuring all cases are followed up on in a timely manner • Provide timely updates to clients • Assist in training new employees Technical Skills Required • Ability to solve problems without specific instructional guidance • Observe daily activities to learn overall IT Infrastructure, methods, and industry standards • Assist clients with the installation of business line software and related services • Train users in supported software & hardware • Work with vendor support contacts to resolve technical problems with Equipment & software • Ability to explain technical information in simple terms • Intermediate to advanced experience supporting/troubleshooting: o Workstation hardware o Windows/Mac OS o Mobile devices o MFA o Desk phones and headsets o Printers/Scanners o SharePoint/OneDrive/365 o Active Directory o DNS/DHCP o NTFS/File permissions o Firewall/VPN o Network Infrastructure including R&S and APs/WAPs • Understanding of support tools, techniques, and technology used to provide client services • Typing skills to ensure quick and accurate entry of service ticket details o 50 WPM • Technical Writing and Documenting Education/Experience Qualifications • High School Diploma/GED required. • Certifications: CompTIA A+, Network+, Security+, Cisco, Microsoft Certifications - multiple preferred + relevant experience • At least 2-3 years in a previous help desk or relevant advanced role, required. • Prior MSP experience required • Prior Healthcare IT experience preferred • ConnectWise experience preferred • Experience supporting medical clients, EMR, and HIPAA understanding preferred Perks: • Comprehensive Benefits Package • 401K plus company match • 9 paid company holidays • 3 weeks PTO + 1 week sick leave • Opportunities for growth & development Thanks for your interest in Dedicated IT! Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.
    $65k yearly Auto-Apply 60d+ ago
  • CRIMINAL JUSTICE INFORMATION TECHNICIAN

    State of Florida 4.3company rating

    Information technology specialist job in West Palm Beach, FL

    Requisition No: 867153 Agency: Department of Corrections Working Title: CRIMINAL JUSTICE INFORMATION TECHNICIAN Pay Plan: Career Service Position Number: 70030599 Salary: $34,760.18 Annually Posting Closing Date: 01/22/2026 Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS We Never Walk Alone ADVERTISING/WORKING TITLE: CRIMINAL JUSTICE INFORMATION TECHNICIAN This open competitive advertisement is for a Career Service position located at Region IV Community Corrections in the Regional Directors Office. The mission of a Criminal Justice Information Technician at the Florida Department of Corrections (FDC) is to ensure the accurate and timely collection, processing, and dissemination of criminal justice information. This role involves maintaining and updating offender records, managing data entry and retrieval systems, and supporting the overall information needs of the department. This position is not a telework position and is required to report to the FDC office in the area it serves. This position is not a telework position and is required to report to the FDC office in the area it serves. JOB DUTIES: * Be at the forefront of financial accuracy by receiving, recording, and securing payments from probationers and parolees, ensuring precise data entry and auditing payment logs. * Take charge of issuing receipts, correcting errors, and performing daily reconciliations for supervisor review and approval, keeping our financial processes seamless. * Prepare essential transmittal correspondence and fiscal reports and collaborate with staff to maintain a smooth flow of information and provide crucial data. * Play a key role in the justice system by reviewing, verifying, and editing documents for submission to courts and criminal justice agencies, all while maintaining strict confidentiality. * Engage in diverse office tasks such as taking photos of probationers, responding to inquiries, managing supplies, and handling the creation and destruction of records. Join us and make a meaningful impact in the world of criminal justice! BENEFITS: * Paid vacation, sick leave, and holidays. * Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. * Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. * Tuition-Free college courses. * Retirement Plans with the Florida Retirement System: * Pension Plan (Traditional Retirement Pension Plan) * Investment Plan (401(K)-Type Retirement Plan) * Deferred Retirement Option Program (Drop) * Deferred Compensation * Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption. REQUIREMENTS: Please note, when submitting a college/university degree, if selected for this position official transcripts will be required. * Must possess one year of secretarial or clerical work experience. * A high school diploma or its equivalent or college education from an accredited institution at the rate of 30 semester or 45 quarter hours can substitute for the required work experience. Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. ADDITIONAL INFORMATION: BACKGROUND SCREENING REQUIREMENT The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering. EMPLOYMENT ELIGIBILITY The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form. The Florida Department of Corrections does not currently support H-1B Visa sponsorship. For online application issues, call the People First Service Center at **************. Applications will be accepted until 11:59 PM EST on the closing date. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $34.8k yearly 1d ago
  • IT Support Specialist

    Stefanini 4.6company rating

    Information technology specialist job in Boca Raton, FL

    We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description -Provide end user desktop / phone support to deterine and resolve end user support issues. -Will require reimaging/imaging of laptops, desktops and thin clients on-site. -Opening and closing tickets. -Matching PO's with deliveries and acceptance of deliveries. -Working directly with customers for the acceptance and delivery of hardware that has been repaired or configured for initial login by a new staff member. -Managing your specific ticket queue. -Adding and troubleshooting hardware such as hard disks and memory. -Troubleshoot encryption and system configuration issues. -Creation of mailing labels for accurate shipping and tracking as well as receiving and documentation of receipt Requirements: Qualifications Win XP Win7 Support helpdesk Microsoft Office Google Apps VPN / Remote Connectivity Mobile Device Support (Andriod, iOS, Blackberry devices) Relevant desk side experience MAC (OSX) support Telephone Support using remote tools. Ticket Management knowledge (Remedy). Ability to make sound decision on the fly, to meet the customers needed. Ability to manage multiple issues at one time. Ability to work well as part of a team. Ability to clearly communicate with customers to ensure they understand issues, and how they will be resolved via email, phone and personal contact. Additional Information12 Months ContractMay require after-hours and weekend work and OT may be required
    $43k-70k yearly est. 60d+ ago
  • IT Support Escalation

    L7 Solutions

    Information technology specialist job in Fort Lauderdale, FL

    IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical issues and provide top-tier support. In this role, you'll troubleshoot complex problems, assist frontline technicians, and ensure seamless IT operations for our clients. ✔ Competitive Pay + Career Growth Opportunities ✔ Work with Advanced IT & Cybersecurity Solutions ✔ Collaborative, Fast-Paced Environment If you're a skilled IT professional ready to take on challenging support cases, apply today! As a member of our team, you will be responsible for providing remote and on-site support for PCs, networking equipment, servers, firewalls, and desktop software. You will also be an escalation point for difficult-to-solve issues and expected to perform a wide range of IT support tasks. The ideal candidate should possess excellent communication skills and be willing to work with clients and staff from technical to non-technical backgrounds. You must have the ability to work in a team environment and take ownership of tasks and projects. Basic Functions: Provide IT support relating to issues with internal systems and network infrastructure. Support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security. Administer hosted and cloud solutions for customers using technologies that meet their requirements. Support disaster recovery solutions. Remote access solution support: VPN, Terminal Services, and Citrix. Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets. Document maintenance for all computer systems and network infrastructure. Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages. Additional Duties and Responsibilities: Improve customer service, perception, and satisfaction. Escalate service or project issues that cannot be completed within agreed service levels. Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals. Document internal processes and procedures related to duties and responsibilities. Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry. Assist with projects as needs dictate and drive completion of deliverables on his/her own as needed. Also responsible for assisting in the maintenance of the design and integrity of the internal systems, including customer-facing hosted and cloud environments. Knowledge, Skills, and Abilities: Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP. Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care. Diagnosis skills of technical issues. Ability to multi-task and adapt to changes quickly. Technical awareness: an ability to match resources to technical issues appropriately. Service awareness of all organization's key IT services for which support is being provided. Understanding of support tools, techniques, and how technology is used to provide IT services. Typing skills to ensure quick and accurate entry of service requests. Benefits: 401K with company match Mobile phone reimbursement Competitive salary based on experience and qualifications Health, vision, and dental benefits included Mileage reimbursement Performance-based incentives Generous bonus levels Full on the job training & support Fun working environment and culture Great opportunity for advancement PTO Compensation Range: $55K - $65K, depending on experience and qualifications. Join L7 Solutions and be a part of a dynamic team that values innovation, client satisfaction, and professional growth. Apply now and lead our team to new heights!
    $55k-65k yearly Auto-Apply 60d+ ago
  • Technical Support Specialist

    Smartx Technology Solutions

    Information technology specialist job in West Palm Beach, FL

    SMArtX provides managed accounts technology that supports modern wealth management platforms. When our client success team runs into technical issues, the Technical Support Specialist helps identify the problem, work toward a solution, and keep everyone informed along the way. This is a hands-on support role focused on troubleshooting, client communication, and working closely with our Product and Engineering teams when issues require deeper investigation. What You'll Do Serve as the first point of contact for technical issues from internal teams Investigate and troubleshoot issues, including identifying root causes and assessing impact Track and manage support tickets from start to resolution Communicate clearly with clients, providing updates and explanations in plain language Work with Product, Engineering, and Client Success teams to resolve complex issues Help create and maintain troubleshooting guides and support documentation Creating runbooks for repetitive tasks. Work with our external monitoring team to pass runbooks for them to run. Work towards automation of all manual & repetitive tasks. What We're Looking For 2+ years of experience supporting clients in a SaaS or enterprise software environment Experience in financial services preferred Comfort reading and writing code, or deep experience in at least one language (C#, Java, or Python preferred) Working knowledge of databases and SQL Basic understanding of APIs, web services, and cloud-based systems Strong problem-solving skills and attention to detail Ability to communicate effectively with both technical and non-technical users Organized, self-motivated, and able to manage multiple issues at once Bachelor's degree in Computer Science or a related field preferred About SmartX Founded in 2013, SmartX Advisory Solutions is a growing financial technology firm focused on building innovative solutions for the wealth management industry. We offer a professional, collaborative, and flexible work environment.
    $34k-57k yearly est. Auto-Apply 7d ago

Learn more about information technology specialist jobs

How much does an information technology specialist earn in Royal Palm Beach, FL?

The average information technology specialist in Royal Palm Beach, FL earns between $46,000 and $100,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.

Average information technology specialist salary in Royal Palm Beach, FL

$68,000

What are the biggest employers of Information Technology Specialists in Royal Palm Beach, FL?

The biggest employers of Information Technology Specialists in Royal Palm Beach, FL are:
  1. Esquire Law
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