Information technology specialist jobs in Saint Joseph, MO - 426 jobs
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Information Technology Support Engineer
Teceze
Information technology specialist job in Kansas City, KS
Title: IT Support
Duration: 3 Weeks Project
for one of our clients in Kansas City
The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines.
Who We Are - Teceze
Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success.
This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site.
Job Description:
Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed
• Basics knowledge / understanding of assigning switch ports to specific VLANs
• Patch phone ports to switch as needed
• Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
• Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams
• Troubleshoot and replace network switch chassis blades when required
• Good to have understanding of any Data Center Infrastructure Management Application
• A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain
• Basic Knowledge of Monitoring tools such as Solarwinds, etc…
• Networking and Operating System basics
• Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
• Basic knowledge about Hardware like Servers, Storage devices
• Knowledge to understand Monitoring Tool outcome
• Basic knowledge of ITSM tool preferably ServiceNow
• Basic knowledge Backup technologies preferably EMC Avamar
• Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux
• Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server
• Experience in SLA base environment
• Knowledge on Server Performance monitoring preferred
• Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope of the job and who we are and how to apply
$53k-77k yearly est. 4d ago
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Help Desk Technician
Premium Waters 4.3
Information technology specialist job in Riverside, MO
Job Description
We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you!
Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills.
Compensation: $22 - $26 hourly rate
Benefits include:
Medical and Prescription Drug with a Company Vision Program
Dental
A generous PTO program
Paid Parental Leave
Gym Reimbursement Program and Company Paid Wellness Coach
Online Virtual Care
Company Paid Life Insurance for Employee, Spouse, Children
Company Paid Long and Short-Term Disability
Company Paid Employee Assistance Program
Flexible Spending Account
Education/Tuition Reimbursement Program
401(K) - Company Match 100% up to 4%
Bereavement Leave
Volunteer Time Off Program
Holiday Pay
Employee Water Program - Free Water
Referral Bonus
Daily Pay
Onsite wellness coaching and physical therapy
Responsibilities include:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Handle Tier 1 helpdesk escalations through a ticketing system
Follow up on outstanding requests and ensure timely resolution
Create accounts and configure hardware as part of on-boarding process
Manage and monitor internal assets to ensure accurate inventory records
Support administration of phone system
Support audio and video equipment in conference rooms
Write training manuals as needed
Other duties may be added and/or assigned as needed
Qualifications and Skills:
Windows 10 and 11, Office 365
Active Directory maintenance and user support
Window based device such as laptops, workstations, printers, scanners, etc.
Mobile devices (iOS, Android)
Client PC connectivity - Ethernet, TCP/IP and VPN
File server knowledge
Microsoft certifications a plus
Strong customer service and troubleshooting skills
Ability to communicate technical information, both verbal and written, to a wide range of end-users
2 years+ experience working in a Microsoft Windows environment
$22-26 hourly 21d ago
Computer Field Tech Position-Saint joseph MO
BC Tech Pro 4.2
Information technology specialist job in Saint Joseph, MO
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
IT Helpdesk Specialist
Cyderes
Information technology specialist job in Kansas City, MO
We help the world Be Everyday Ready™ Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.
About the Role :Cyderes is seeking a IT Helpdesk Specialist to provide advanced, in-person IT support at our Kansas City headquarters. This role is ideal for someone with a strong background in Windows and mac OS support, endpoint management, and enterprise collaboration tools, who is ready to take ownership of escalated support, onboarding/offboarding, and operational troubleshooting.You'll work hands-on with technologies including Kandji, Intune, Microsoft 365, FreshService, Meraki, Okta, and Entra ID, ensuring smooth day-to-day operations, secure system access, and an excellent end-user experience. The position also involves network troubleshooting (subnets, VLANs, wireless issues), device patching, and contributing to endpoint hardening and security initiatives.This position reports to the Manager, Corporate IT and requires 4 days in office.Responsibilities:
Provide Tier II/III technical support for Windows and mac OS systems.
Manage endpoints with Kandji and Intune, including security baselines, policies, patching, and compliance.
Administer Microsoft 365/O365 (Exchange Online, Teams, SharePoint, OneDrive).
Handle tickets and escalations through FreshService, ensuring quality resolution.
Manage employee onboarding and offboarding, including account and device provisioning.
Troubleshoot Meraki networking issues, including switches, firewalls, and wireless.
Support Okta and Entra ID for identity, account management, MFA, and SSO.
Perform device patching and updates across managed environments.
Collaborate with Tier I staff and escalate complex issues to engineering or infrastructure teams as needed.
Provide support for conference room AV systems, Zoom/Teams meeting setups, and executive presentations.
Assist in endpoint hardening and security initiatives.
Document troubleshooting steps and contribute to IT knowledge base.
Requirements:
3-5 years of IT support experience, including Tier II/III escalations.
Strong knowledge of Windows 10/11 and mac OS.
Hands-on experience with Kandji and Intune MDM solutions.
Proficiency with Microsoft 365 administration.
Familiarity with FreshService or other ITSM platforms.
Experience supporting Meraki networking.
Working knowledge of Okta and Entra ID.
Strong understanding of networking: TCP/IP, DNS, DHCP, VLANs, Wi-Fi.
Excellent communication and customer service skills.
Preferred Experience: familiarity with compliance standards (SOC2, ISO, PCI).
Cyderes
i
s an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
$61k-85k yearly est. Auto-Apply 60d+ ago
Dynamic PC Support
Worldwide Techservices 4.4
Information technology specialist job in Saint Joseph, MO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-47k yearly est. 3d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology specialist job in Wathena, KS
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$60k-84k yearly est. 23d ago
Traveling Field IT Technician
Reynolds and Reynolds Company 4.3
Information technology specialist job in Kansas City, MO
":"As a Traveling Field IT Technician, you will face a variety of technical issues, allowing you to creatively problem solve in a fast-paced environment. Specific duties will include traveling 50% of the time, overnight, to existing and new customer sites to handle onboardings, perform network documentation, toolset deployment and network assessments.
You could be installing or maintaining firewalls, switches, access points and phone systems as part your duties.
You will also cover various territories and perform maintenance support on a variety of computer equipment, printers and specialized KeyTrak equipment.
Other duties will include maintaining an inventory or repair parts and documentation through our service tracking system.
","job_category":"InformationTechnology","job_state":"MO","job_title":"Traveling Field IT Technician","date":"2026-01-11","zip":"64101","position_type":"Full-Time","salary_max":"60,000.
00","salary_min":"60,000.
00","requirements":"Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must be able to lift at least 50 pounds on a consistent basis~^~One-year certificate from a college or technical school is preferred~^~Seasoned with Ticketing Systems, Local Exchange, and Email\/Server Migrations~^~Strong sense of Firewall Configurations, Cisco, and Networking~^~Accustomed to Imaging and VMware Virtualization~^~Knowledgeable on Cabling and Telco Circuits~^~Educated on VoIP, VLANs, DNS, BSOD, and GPO's~^~Direct experience with Microsoft 365, GSuite, Active Directory, and Azure AD~^~Ability to travel to project sites on a regular basis.
Up to 50% overnight travel~^~Experience updating project and technical documentation~^~Must be able to attend a paid training class in Texas~^~Non-Technical Competencies: Excellent interpersonal skills.
Reacts well under pressure.
Attention to detail, creating a high degree of quality over quantity.
Demonstrates accuracy and thoroughness towards all projects.
A great attitude and eye for keen documentation.
A deadline-driven mindset with multi-tasking expertise.
Ability to use innovation and creativity in problem solving scenarios.
Ability to work effectively in a team environment.
Ability to independently organize and prioritize wor","training":"You will attend a paid training program in College Station, Texas for 4-weeks.
The training is primarily a hands-on familiarization course on the equipment and software at customer sites.
You will also learn more about our policies and procedures.
","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family.
We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Company vehicle for work purposes - Paid holidays, vacation and sick days Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$75k-106k yearly est. 48d ago
On-Call IT Field Technician - Kansas City, MO - Hiring NOW
Geeks On Site 3.1
Information technology specialist job in Kansas City, MO
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
IT Infrastructure Technician
Elanco 4.9
Information technology specialist job in Elwood, KS
At Elanco (NYSE: ELAN) - it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals' lives better makes life better - join our team today!
The TechOps team supports Elanco manufacturing and Research & Development (R&D) sites across the North American region. This role-IT Infrastructure Technician-is based at the Elwood, KS, Manufacturing facility and provides hands-on IT support for site infrastructure, end-user technologies, and local IT services in a regulated manufacturing and laboratory environment.
The scope includes-but is not limited to-supporting internal stakeholders, end-user computing, collaboration and video conferencing solutions, telephony, site network and connectivity, hosting and security components, physical cabling, server room standards, printing, equipment lifecycle management, and other dedicated office, manufacturing, and laboratory IT infrastructure and solutions.
Your Responsibilities
Ensure continuity, reliability, and last-mile support of site IT infrastructure, including end-user computing, network connectivity, cabling, printers, telephony, video conferencing, and manufacturing/office/R&D IT systems.
Provide comprehensive technical support (standard and non-standard) to end users, including troubleshooting and break/fix, IMAC activities, and support for PCs, laptops, iDevices, Windows 11, Microsoft Office/O365, and MS Teams environments.
Execute and support IT operations and lifecycle management activities, including EUC, network switches, UPS systems, local IT infrastructure projects, asset/configuration management, and IT procurement with appropriate stock control.
Act as a key site IT liaison and escalation point, partnering with site leadership, business stakeholders, vendors, and regional/global IT teams; serve as backup to the primary IT Site Champion when needed.
Follow and contribute to IT service management best practices, using ServiceNow for incident, request, and change management, maintaining SOPs and knowledge documentation, and clearly communicating status, risks, and resolutions.
What You Need to Succeed (Minimum Qualifications)
Education: Bachelor's degree (BA/BS) in InformationTechnology, Computer Networking, Computer Engineering, IT Systems Engineering, or equivalent certifications and practical experience in lieu of a degree.
Experience: Minimum of 3 years of experience in InformationTechnology.
Experience providing end-user IT support with a proven ability to set up, troubleshoot, and support hardware, peripheral devices, software, video conferencing, and operating systems, as well as experience using incident and request management systems such as ServiceNow in organizations with more than 250 users. Demonstrated strong troubleshooting and problem-solving capabilities, demonstrated ability to take initiative and work independently, demonstrated ability to establish and maintain effective interpersonal relationships, fostering constructive and cooperative collaboration over time.
Knowledge of core IT processes, including user support, deskside support, incident, change, and escalation management, asset and lifecycle management, and documentation management-preferably within regulated manufacturing and laboratory environments. Technical knowledge of computer systems and infrastructure, including end-user devices, networking, wireless technologies, video conferencing systems, digital security, and selected office, manufacturing, quality, and R&D IT systems.
Candidates must be legally authorized to work in the United States. Elanco does not anticipate providing sponsorship for employment visas (e.g., H-1B or TN) for this position.
What Will Give You a Competitive Edge (Preferred Qualifications)
Experience with the ITIL framework and IT service management tools (e.g., ServiceNow).
Previous experience collaborating with and supporting Operational Technology (OT) teams through IT infrastructure expertise.
Knowledge of regulated manufacturing and laboratory processes supported by IT services, as well as manufacturing-related computer systems and data.
Additional Information
Location: Elwood, KS as the primary site (on-site, in-person); Lenexa, KS as a secondary location.
Standard 8-hour day shift; minimal travel required (Monday-Friday).
Some on-call or on-site support may be required to support 24/7 operations.
Position requires exposure to production and R&D environments.
#LI_MNLC
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
$65k-83k yearly est. Auto-Apply 2d ago
Manufacturing IT Technician
Clarios
Information technology specialist job in Saint Joseph, MO
is not elligible for sponsorship.** **What you will do:** The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure in the plant. The Plant IT Technician reports directly to the USCAN Plant Systems West Team Lead with a dotted line relationship to local plant management teams.
**How you will do it:**
+ Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds
+ Triage IT hardware, software, and network issues in the office and on the manufacturing plant floor, sometimes acting as liaison between the L1 Help Desk and the end user
+ Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, and mobile phones, while following hardware and software standards
+ Configure and deploy IT equipment on the plant floor, such as Zebras, Satos, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks
+ Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards
+ Provide general application support, including O365, Windows 10, ERP, firewalls
+ Facilitate the full PCLM process with an emphasis on configuration
+ Maintain security, appearance, and organization of the server room
+ Manage SLAs and resolve incidents in Service Now
+ Primary contact for service providers
+ Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments
+ Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects
+ Engage with the USCAN Plant Systems Team to execute projects across the region
+ Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and procure required items through approved vendors
+ Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts
+ Travel occasionally to support remote sites or assist with projects. (Up to 10%)
**What we look for:**
**Required:**
+ Bachelor's Degree with 1 year of IT technical support experience
+ In lieu of a Bachelor's Degree, will consider a 2-year degree and at least 6 years of experience, or equivalent combination of education and experience
+ Solid understanding of PCs including software installation, reimaging, Intune AD, Azure
+ Experience configuring / troubleshooting issues / and deploying IT hardware, such as various printers, PCs, thin clients, scan guns, and/or radio frequency (RF) devices required
+ Understanding of networks and administration with knowledge of Access Points, Switches, VOIP, TCPIP, DHCP, DNS
+ Experience with structured network cabling
+ Solid analytical and critical thinking skills with strong written and verbal communications skills
+ Demonstrated track record of strong initiative and producing results
+ Ability to be on-call to resolve off-hours support situations requiring immediate attention
**Preferred:**
+ Other desirable certifications include Network+, Security+, MCSE, CCNA, A+ Experience with inventory, asset management, and CMDB is a plus
+ Experience working in a manufacturing plant setting strongly preferred
\#LI-CS1
**What you get:**
+ Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
+ Tuition reimbursement, perks, and discounts
+ Parental and caregiver leave programs
+ All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
+ Global market strength and worldwide market share leadership
+ HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
+ Clarios has been recognized as one of 2025's Most Ethical Companies by Ethisphere. This prestigious recognition marks the third consecutive year Clarios has received this distinction.
**Who we are:**
Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities.
**Veterans/Military Spouses:**
We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report (********************************************** . We want you to know your rights (*********************************************************************************************** because EEO is the law.
**A Note to Job Applicants:** please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
**To all recruitment agencies** : Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Clarios is the creator behind the world's most recognizable car battery brands. We are the car battery found in most new vehicles including leading brands such as Ford, General Motors, Toyota, Honda, and Nissan. Our 16,000 employees develop, manufacture, and distribute batteries for virtually every type of vehicle. We recover, recycle, and reuse up to 99% of our battery materials, leading sustainability practices in our industry.
**A Note to Job Applicants** : Please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
$38k-67k yearly est. 17d ago
Campus Intern - IT Assets
J.E. Dunn Construction Company 4.6
Information technology specialist job in Kansas City, MO
**Best People + Right Culture. These are the driving forces behind JE Dunn's success.** **By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.**
**Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.**
**Role Summary**
Under close and direct supervision, provide basic, routine support for one or more construction or administration-related functions including but not limited to project management, estimating, safety, accounting, etc., to support Company policies and objectives and which provide meaningful real-world, hands-on experience to complement on-going college-level classroom education.
**Key Role Responsibilities - Core**
Campus Interns will have the opportunity to:
+ Work with the project team to monitor crew size, self-perform hours, materials, quantity and equipment.
+ Provide progress updates and reports
+ Conduct job site observations with project leadership
+ Support the close out of projects, including the punchlist, operations and maintenance manuals, as-built drawings, etc.
+ Support vendor/trade partner pricing/bid solicitation and coordination
+ Participate in all aspects of the project-specific safety plan and culture
+ Work collaboratively and create relationships with project team members, trade partners, vendors and clients
+ Perform other duties as required by supervisor
**Key Role Responsibilities - Additional Core**
N/A
**Knowledge, Skills & Abilities**
+ Able to be flexible
+ High energy
+ Leadership potential
+ Strong work ethic
+ Excellent written and verbal communication skills
+ Works well under pressure and in deadline situations
**Education**
+ Enrollment in accredited Bachelors Degree program or higher, and coursework in the area(s) related to the internship opportunity
**Experience**
N/A
**Working Environment**
**Benefits Information**
The benefits package aligned to this position is Intern. Please click the link below for more details.
Click here for benefits details. (************************************************************************************
This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
_JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace._
**_JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to_** **_accommodations@jedunn.com_**
_JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails._
Requisition ID: 59827
**Why People Work Here**
At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them
**Building on our rich history,** our employee **owners are shaping the future** of JE Dunn. In our team-focused environment **we do life together** and are generously **rewarded for our efforts**
**About JE Dunn**
For more information on who we are, clickhere. (***********************************
**EEO NOTICES**
Know Your Rights: Workplace Discrimination is Illegal (***********************************************************************************************
California Privacy Policy
**E-Verify**
JE Dunn participates in the Electronic Employment Eligibility Verification Program.
E-Verify Participation (English and Spanish) (********************************************************************************************
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**Nearest Major Market:** Kansas City
$32k-41k yearly est. 60d+ ago
Help Desk Support III Specialist
Comptech Computer Technologies
Information technology specialist job in Kansas City, KS
WELCOME TO COMPTECH
Good people. Dedicated People. Hard-working people.
CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges.
Job Description
Job Title: Help Desk Support III Specialist
Location: Kansas City, KS (On-Site)
Supporting: The Environmental Protection Agency (EPA)
Role Summary
CompTech is seeking a qualified, on-site, Help Desk Support III Technician. This role supports the EPA's mission by ensuring the reliability and performance of enterprise IT systems through advanced technical support, complex troubleshooting, and proactive system management. Acting as a senior escalation point between Tier 2 and Tier 3 support, this role maintains end-to-end ownership of incidents to ensure timely resolution and consistent, secure IT operations across the EPA enterprise.
Core Responsibilities
ITSM Framework Support
Resolve ITSM tickets with minimal rerouting, maintaining full accountability through resolution. Partner with system owners and Tier 3 teams to address complex and escalated issues efficiently.
Active Directory (AD) Services
Manage user and device accounts, group memberships, and permissions using One Identity Active Roles Server. Troubleshoot access and configuration issues and develop scripts to streamline account management and data collection.
Exchange / Email Service
Administer distribution lists, shared mailboxes, and access permissions within the Microsoft Exchange environment. Resolve complex email and user access issues to ensure reliable communication services.
Voice Services (VoIP and Analog Systems)
Provide advanced support for VoIP and analog telephony systems, including configuration, deployment, and maintenance. Maintain and update knowledge base articles (KBAs) to reflect system enhancements and new protocols.
Windows Administration Service
Manage file, folder, and shared drive access and permissions. Execute large-scale data migrations with a focus on accuracy, security, and minimal user disruption.
Replacement Systems Management
Coordinate hardware refreshes and software updates through effective logistical planning. Configure, test, and deploy replacement systems to rapidly restore and enhance user productivity.
Experience & Security Clearance Requirements:
Minimum Experience:
5 years, IT Service Desk Experience
Experience using SNOW
Experience with iPhones
Experience with Windows Support
Federal Government IT Support Experience
Security Clearance Requirements:
Other- Project performs their own background check
Salary:
$70k-$75k, Benefits + 401k + matching
Equal Employment Opportunity
CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at ************** or email *****************************. A CompTech associate will respond to your message as soon as reasonably possible.
$70k-75k yearly Auto-Apply 9d ago
IT/OT Technician - KS, MO, NE, & AR
The Industrial Solutions Network of CED
Information technology specialist job in Kansas City, MO
AIMM Services is a specialized team dedicated to providing expert services and assessments to the manufacturing industry. As part of the Industrial Solutions Network, AIMM Services supports U.S. manufacturing businesses with solutions that enhance competitiveness and drive success. Our collaborative culture fosters both personal and professional growth, making AIMM an exciting place to build your career.
Recruiting for:
AR, KS, MO, & NE
Position summary:
Are you passionate about bridging the gap between InformationTechnology (IT) and Operational Technology (OT) in industrial environments? As an IT/OT Technician at AIMM Services, you'll play a key role in assessing, designing, and implementing enterprise-level software and hardware solutions for industrial and manufacturing clients. This role focuses on network security, infrastructure stability, and digital transformation, ensuring clients operate with secure, reliable, and scalable IT/OT systems.
You'll work closely with clients in a consultative, solution-driven capacity, helping them optimize their technology landscape while collaborating with industry leaders such as Rockwell Automation, Cisco, Dell, Microsoft, and VMware.
What you'll do:
Technical Solutions:
Implement and support solutions from leading technology partners (Rockwell, Cisco, Dell, Microsoft, etc.).
Configure and deploy servers, network switches, firewalls, VPNs, and virtualized environments.
Conduct network and cybersecurity assessments to identify risks and recommend solutions.
Lead the deployment of IT/OT solutions, including FactoryTalk Services, ThinManager, VMWare, and AssetCentre.
Develop standard operating procedures for IT and security offerings.
Document findings and present them to technical and non-technical stakeholders.
Client-Focused Solutions:
Act as a trusted advisor, helping clients understand their IT/OT infrastructure and implement improvements.
Collaborate with clients' IT and OT teams to ensure seamless integration of technologies.
Provide technical education, training, and webinars to internal teams and clients.
Support sales teams with expert insights into IT, security, and network solutions.
What we're looking for:
Bachelor's Degree in Electrical Engineering, Industrial Engineering, Computer Science, or IT (or equivalent experience).
3+ years of experience in network engineering, IT infrastructure, or cybersecurity.
Hands-on expertise with network hardware, virtualization, and industrial control systems.
Proficiency in configuring routers, switches, firewalls, servers, VPNs, and Microsoft environments.
Industry certifications such as CCENT, CCNA, VCA, VCP, GICSP (preferred).
Strong understanding of ISA, ANSI, NEMA, NEC, NIST standards (preferred).
Excellent problem-solving, analytical, and communication skills.
Travel Requirements:
50% - 75% travel to meet clients and oversee implementations.
If you're ready to drive innovation at the intersection of IT and OT, apply today and take the next step in your career!
The Industrial Solutions Network is part of Consolidated Electrical Distributors, CED Inc. CED is an Equal Opportunity Employer/Disability and Veteran Status.
For more information visit: *****************************************************************
Please Note: This is NOT the official application for this position. The official application will be sent later in the interview process.
NOTE: This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice.
We are an Equal Opportunity Employer - Disability | Veteran
All references to Company/We mean CONSOLIDATED ELECTRICAL DISTRIBUTORS
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$38k-67k yearly est. 13d ago
PC Support Technician
Link Solutions, Inc. 4.2
Information technology specialist job in Leavenworth, KS
Link Solutions, Inc. delivers reliable and effective InformationTechnology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS.
Must be a US Citizen
Must have or be able to obtain and maintain a DoD Secret Security Clearance.
Non-remote (relocation incentive available)
The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems.
Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.
Job Responsibilities:
Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe.
Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications.
Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software.
Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance.
Install and configure network interfaces and internet connections.
Diagnose network cable and configuration problems.
Coordinate support with the local Network Enterprise Center.
Services support tickets for Training Management Directorate (TMD) users.
Implement and design an organization-wide set of standards for future and existing information systems.
Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications
Must be a US citizen.
Must be able to obtain and maintain a DoD Secret Security Clearance.
IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
Two (2+) years in a PC Support Techniciant role or relevant field.
Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software.
Experienced in diagnosing network cable issues and configuring network interfaces and internet connections.
Proficient in providing help desk support, identifying technical issues, and offering temporary solutions.
Capable of responding to user inquiries and providing technical assistance on PC systems and applications.
Windows workstation systems administration training.
Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop.
Preferred:
Active Secret Clearance.
BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.
IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.).
Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.
Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users.
Ability to function independently and as a team player in a fast-paced environment.
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
$30k-56k yearly est. 18d ago
Traveling Field Services IT Technician
Riverside Electric 3.7
Information technology specialist job in Riverside, MO
What You'll Be Doing:
As a Field Services Computer Technician, you'll be providing onsite hardware and networking support by performing installations, moves, and repairs as needed. You'll work in coordination with the Sales team and will be the primary point of contact and support for our customers. You will be responsible for technical assistance, follow-up services, and problem escalation. If you like traveling, working in a fast-paced environment, and have great customer service skills, this job is for you!
Requirements
What You'll Need to Be Successful:
Prior cabling experience required
A+, certification highly desired
Position requires 50% traveling, both in and out of state, including overnight stays
BICSI certification, or willingness to obtain certification within 60 days
Knowledge of CAT 5e, 6, 6A is a plus
Must be available for varying shifts depending on customers' needs
Exceptional organizational skills and a professional presence
Ability to work efficiently within a team as well as independently
Must have ability to lift 50 lbs. as well as know and use proper lifting techniques
Must be able to climb ladders
Must be comfortable working at heights of 3-40 ft.
Must have exceptional driving record and have a valid driver's license (part of the responsibilities will be to drive a company vehicle)
Must be able to pass drug screening and background check
About Us:
Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance and expert communications from beginning to end. Our team is one of a kind.
What You Can Look Forward to:
We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.
PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges.
CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges.
TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
$33k-41k yearly est. 15d ago
Systems Support Specialist I
Insight Global
Information technology specialist job in Kansas City, MO
An Insight Global client is looking for a desktop support technician to join their team of 10 in either Kansas City, MO. In this role you will serve as first point of contact for any IT-related issues, troubleshoot devices (PC, laptops, printers, etc.) and document tasks.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
2+ experience in a professional help desk/desktop support/service desk role
Experience with Windows 10
Very documentation oriented
Good customer-service personality
$47k-71k yearly est. 60d+ ago
Desktop Support Technician - Onsite
American It Solutions
Information technology specialist job in Saint Joseph, MO
COMPENSATION: Pay rate is $20- $23/hr
BASIC QUALIFICATIONS:
Windows User/Technician
Must be able to physically lift and move workstation equipment
Desktop Support in an Enterprise environment preferred.
RESPONSIBILITIES:
Windows and PC upgrades, currently working on moving to Leaf 9.
Imaging & PC Deployment
Maintain PCs and printers; minimizing downtime
Install PC hardware for end-users
Analyze and diagnose problems reported by end-users
Track and update all problem calls through corporate tracking system
Be asked to assist with other various IT related projects
Monitor the Desktop Support Queue & help maintain the SLA guidelines set.
Follow documented process and advise on any improvements
$20-23 hourly 37d ago
Traveling Field Services IT Technician
Riverside Technologies, Inc.
Information technology specialist job in Riverside, MO
Job DescriptionDescription:
What You'll Be Doing:
As a Field Services Computer Technician, you'll be providing onsite hardware and networking support by performing installations, moves, and repairs as needed. You'll work in coordination with the Sales team and will be the primary point of contact and support for our customers. You will be responsible for technical assistance, follow-up services, and problem escalation. If you like traveling, working in a fast-paced environment, and have great customer service skills, this job is for you!
Requirements:
What You'll Need to Be Successful:
Prior cabling experience required
A+, certification highly desired
Position requires 50% traveling, both in and out of state, including overnight stays
BICSI certification, or willingness to obtain certification within 60 days
Knowledge of CAT 5e, 6, 6A is a plus
Must be available for varying shifts depending on customers' needs
Exceptional organizational skills and a professional presence
Ability to work efficiently within a team as well as independently
Must have ability to lift 50 lbs. as well as know and use proper lifting techniques
Must be able to climb ladders
Must be comfortable working at heights of 3-40 ft.
Must have exceptional driving record and have a valid driver's license (part of the responsibilities will be to drive a company vehicle)
Must be able to pass drug screening and background check
About Us:
Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance and expert communications from beginning to end. Our team is one of a kind.
What You Can Look Forward to:
We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.
PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges.
CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges.
TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
$31k-51k yearly est. 13d ago
L2 Desktop Support Engineer
Tata Consulting Services 4.3
Information technology specialist job in Kansas City, MO
Must Have Technical/Functional Skills * Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe
* Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates
* Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements
Roles & Responsibilities
* Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.
* Physically fit to walk through large areas
* Ability to work after hours and weekends if necessary or required by the customer.
* Knowledge of using ServiceNow as the ticketing tool.
* Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.
* Analyze, resolve, respond to, and document end user inquiries.
* Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
* Troubleshoot Operating System issue. Connection issues with LAN/WAN.
* Update tickets with accurate and timely records of work performed, and resolution details
* Maintain and contribute to a knowledge base.
* Coordinate hardware warranty repair.
* Perform inventory management activities as required in coordination with asset management and other corporate groups.
* Escalate to 3rd party vendors when necessary
* Responsible for raising and coordinating problem management issues
* Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management.
* Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer /server rooms which need physical handling.
* In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.
* Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.
* Receives instructions from certified technicians and project managers to troubleshoot advanced issues.
* Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.
* Primary responsibility to manage End User related incidents and requests.
* Go to person for all plant IT related requests (Password resets, access etc. specific to plants).
Base Salary Range: $55,000 - $65,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
$55k-65k yearly 15d ago
Help Desk Specialist
ZP Group 4.0
Information technology specialist job in Kansas City, MO
Zachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the Department of the Navy located in Kansas City, MO. The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the Intelligence Community.This will start out as a night shift role, but after a few months the shifts will be open based on the candidates preference.
MUST HAVE COMPTIA SECURITY+ CERTIFICATION AND ACTIVE SECRET CLEARANCE
Responsibilities for the Help Desk Specialist include:
* Assist with IT support for devices/technologies including laptops, desktops, printers, mobile phones, and other network devices
* Help resolve connectivity, OS, Microsoft/Office, and Video Teleconference issues
* Work directly with employees and officials to troubleshoot and resolve technical issues
* Execute operations in support of the Enterprise Service Desk
* Meet service goals by opening and closing tickets, executing scripts, and answering calls
Required Qualifications for the Help Desk Specialist include:
* Must have an Active Secret Clearance
* 1+ Years of IT experience
* Active IAT II Certification: CompTIA Security+, CCNA Security, CySA+, or equivalent/higher
* Experience with troubleshooting, ticketing systems, and support for IT devices
Compensation for the Help Desk Specialist include:
* Full Standard Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Sick leave as required by law
$50-55,000/year
Keywords: entry level, veteran, entry-level , federal, government, clearance, secret, top secret, top-secret, it, informationtechnology, iat, iat II, iat 2, iat two, iat level 2, iat level two, iat level ii, security plus, security +, securityplus, CND, SSCP, CCNA security, GSEC, security+, admin, administration, administrator, system, systems, sys, relocation, relo, help desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password, service desk, troubleshoot, field service, windows, Microsoft, hardware, network, routing, service-desk, computers, laptop, mobile, printer, printers, devices, device, itsm, bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ii, tier 3, tier iii, operating system, enterprise, lan, wan, vpn, wan/lan, lan/wan, technician, help desk technician, troubleshooting, IT support, Geek squad, ticketing systems, Remedy, tickets, ticketing, ticket system, enterprise software, enterprise software desk, technical issues, technical, ESD, customer service, remote desk takeover, end-user, desktop support, USMC, entry, entry level, permanent, direct placement, direct hire, full time, fulltime, full-time, computer science, security+, comptia, sec+, security plus, security +, sec +, security+ce, cissp, casp+, casp +, cysa, cysa+, ccna, ccnp, ccna security, ccnasecurity, gicsp, gsec, cnd, sscp, ccnpsecurity, ccnp security, casp+ce, cisa, gced, gcih, ccsp, us coast guard base, us coast guard, u.s. coast guard base, Kansas city, Missouri, MO, Kansas city mo, kcmo, overland park, overlandpark, overland park mo, overland park Missouri, Gladstone, Gladstone mo, Gladstone Missouri, raytown, raytown mo, raytown Missouri, independence, independence mo, independence Missouri, Lawrence ks, Lawrence Kansas, Lawrence, transitioning vet, transitioning, transitioning veteran
#LI-Onsite
#LI-MZ1
$50k-55k yearly 1d ago
Learn more about information technology specialist jobs
How much does an information technology specialist earn in Saint Joseph, MO?
The average information technology specialist in Saint Joseph, MO earns between $53,000 and $99,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.
Average information technology specialist salary in Saint Joseph, MO