Technical Support Specialist
Information technology specialist job in Kansas City, MO
About the Role
We're looking for a hands-on IT professional to support our team with both in-office and remote technology needs. You'll play a key role in keeping systems running smoothly, assisting colleagues with technical issues, and helping implement new technology initiatives across our offices. This is a hybrid role based in Kansas City, with occasional travel required.
What You'll Do
Provide practical technical support to staff, whether onsite or remotely, ensuring devices and systems function reliably.
Troubleshoot and resolve hardware, software, and network issues quickly and effectively.
Keep an accurate record of all IT equipment, software, and office technology.
Assist with office moves, new setups, and technology upgrades.
Identify opportunities to improve processes and workflows, and bring them to the team's attention.
Install, configure, and maintain computers, peripherals, and other office technology.
Travel up to 30% as needed for office support or project work.
Be in-office at least three days per week, with flexibility for additional days depending on business needs.
What We're Looking For
3+ years of experience in IT support or a related field.
Strong skills with Microsoft Office and experience with document management systems, such as NetDocuments.
Solid understanding of networking fundamentals and hands-on troubleshooting for hardware and software.
Experience supporting network printers, copiers, and multifunction devices.
Knowledge of iOS devices and mobile device management (MDM) tools is a plus.
Ability to provide clear guidance and basic training to end-users.
Bachelor's degree in Information Technology, Information Systems, or a similar field preferred.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Help Desk Technician - PT
Information technology specialist job in Kansas City, MO
Description:
Reports to Director of Technology
Department Technology - Institutional Administration
FLSA Status Hourly, Non-Exempt
JOB PURPOSE
To ensure the MBTS information technology systems allow the faculty, staff, and students the best possible experience when performing their necessary functions, to assist all system users by providing Tier I and Tier II technical support for, and to do so while providing excellent customer service.
ESSENTIAL FUNCTIONS
To maintain an excellent level of customer service across all user groups
Provide Tier I technical support and troubleshooting
Phone support
Remote support
In person support
Provide Coverage for the Service Desk office space
Classroom technology support
Airtame and Airtame Hub Devices
Projector/TV connections
iPad w/ attendance software
User account management
New account creation
Password resets
Network connectivity troubleshooting
Able to work effectively with the Windows Operating systems
Able to work effectively with Mac OS
Phone system administration and troubleshooting
Cell phone support and troubleshooting
Provide basic end user troubleshooting for campus software and systems
QUALIFICATIONS / REQUIREMENTS
Qualifications include:
Christian with high integrity, actively pursuing a relationship with God
Minimum of one (1) year experience in the field
Certifications in related fields will be given consideration
Proficient in Windows Operating systems, including Windows 10 and 11
Experienced with iPad and MacBook
Outstanding knowledge of Active Directory users and computer operations
Must exhibit advanced technical troubleshooting skills
Experience in Academic systems, CAMS enterprise SIS and Canvas, strongly preferred
Must be a self-starter, able to work independently as well as in a team atmosphere
Positive Attitude
Desire and willingness to learn
Able to prioritize and maintain multiple job requests
Must be able to pass background screening, including driving record
Eligible to work in the United States
WORKING CONDITIONS
Maximum 10 hours/week
Shared office environment
Office Hours - Monday - Friday, 8 am to 4:30 pm
PHYSICAL REQUIREMENTS
Frequently required to sit or stand for periods of time at desk or computer station
Occasionally required to stand, walk, and reach with hands and arms.
Able lift and/or move up to 25 pounds.
Specific vision abilities may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position.
Midwestern Baptist Theological Seminary is an Equal Opportunity Employer
Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation
Requirements:
IT Support Analyst
Information technology specialist job in Kansas City, MO
We are seeking a skilled and detail-oriented IT Analyst to join our team. The IT Analyst will be responsible for supporting IT infrastructure, troubleshooting technical issues, and assisting in the implementation of IT solutions that enhance operational efficiency. The ideal candidate will have strong analytical skills, a proactive approach to problem-solving, excellent customer service skills, and the ability to work collaboratively with various teams.
Your Responsibilities:
* Provide first and second-level IT support to end users, troubleshooting hardware, software, and network issues.
* Assist in the deployment, configuration, and maintenance of IT systems, including workstations, network equipment, and mobile devices.
* Create, maintain and update IT documentation, SOP's, including asset inventories, network diagrams, and user guides.
* Collaborate with internal teams and external vendors to implement and lead small size projects and organization initiatives.
* Support cloud-based applications and platforms, ensuring seamless integration and functionality.
* Manage user accounts, permissions, and access control across various IT systems.
* Assist in the development and enforcement of IT policies, procedures, and best practices.
* Provide training and guidance to employees on IT tools and cybersecurity awareness.
* Participate in IT audits, risk assessments, and compliance initiatives.
* Assist with new hire onboarding and IT orientation, ensuring smooth setup of IT resources and accounts.
Skills - Qualifications:
* Strong knowledge of Windows operating systems, Active Directory, and Office 365.
* Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN.
* Familiarity with IT security principles, firewalls, antivirus software, and endpoint protection.
* Knowledge of cloud computing platforms such as Azure and SharePoint is an asset.
* Highly motivated with the ability to work independently.
* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
Education/Experience:
* Minimum of 2-4 years of experience in IT support, systems administration, or a similar role.
* Certifications such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or ITIL Foundation are a plus.
* Successfully managed small- to medium-sized projects for a minimum of two years.
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $34 - $36 / hour
Disclaimer:
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
IT Helpdesk Specialist
Information technology specialist job in Kansas City, MO
We help the world Be Everyday Readyâ„¢ Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.
About the Role :Cyderes is seeking a IT Helpdesk Specialist to provide advanced, in-person IT support at our Kansas City headquarters. This role is ideal for someone with a strong background in Windows and mac OS support, endpoint management, and enterprise collaboration tools, who is ready to take ownership of escalated support, onboarding/offboarding, and operational troubleshooting.You'll work hands-on with technologies including Kandji, Intune, Microsoft 365, FreshService, Meraki, Okta, and Entra ID, ensuring smooth day-to-day operations, secure system access, and an excellent end-user experience. The position also involves network troubleshooting (subnets, VLANs, wireless issues), device patching, and contributing to endpoint hardening and security initiatives.This position reports to the Manager, Corporate IT and requires 4 days in office.Responsibilities:
Provide Tier II/III technical support for Windows and mac OS systems.
Manage endpoints with Kandji and Intune, including security baselines, policies, patching, and compliance.
Administer Microsoft 365/O365 (Exchange Online, Teams, SharePoint, OneDrive).
Handle tickets and escalations through FreshService, ensuring quality resolution.
Manage employee onboarding and offboarding, including account and device provisioning.
Troubleshoot Meraki networking issues, including switches, firewalls, and wireless.
Support Okta and Entra ID for identity, account management, MFA, and SSO.
Perform device patching and updates across managed environments.
Collaborate with Tier I staff and escalate complex issues to engineering or infrastructure teams as needed.
Provide support for conference room AV systems, Zoom/Teams meeting setups, and executive presentations.
Assist in endpoint hardening and security initiatives.
Document troubleshooting steps and contribute to IT knowledge base.
Requirements:
3-5 years of IT support experience, including Tier II/III escalations.
Strong knowledge of Windows 10/11 and mac OS.
Hands-on experience with Kandji and Intune MDM solutions.
Proficiency with Microsoft 365 administration.
Familiarity with FreshService or other ITSM platforms.
Experience supporting Meraki networking.
Working knowledge of Okta and Entra ID.
Strong understanding of networking: TCP/IP, DNS, DHCP, VLANs, Wi-Fi.
Excellent communication and customer service skills.
Preferred Experience: familiarity with compliance standards (SOC2, ISO, PCI).
Cyderes
i
s an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
Auto-ApplyComputer Field Technician
Information technology specialist job in Kansas City, MO
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dynamic PC Support Techician
Information technology specialist job in Kansas City, MO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
IT Data Intern (Engineering, Analytics and AI/ML)
Information technology specialist job in Kansas City, MO
About Us
American Century Investments is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments.
Privately controlled and independent, we focus solely on investment management. But there's an unexpected side to us, too. We direct over 40% of our profits every year-more than $2 billion since 2000-to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute's breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer's. So, the better we do for our clients, the more we can do for everyone.
All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you're excited to learn more about us, we can't wait to learn more about you.
Role Summary
This Intern program is for currently enrolled undergraduate students. The deadline to apply is November 1, 2025.
This onsite position will be based out of our Kansas City, Missouri office. This is a 10 Week Intern Program (June 1st - August 7th). Work schedule: 40 hours/week - Monday - Friday (8 am - 5 pm).
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future.
3 Unique Data Team Experiences (Engineering, Analytics & AI/ML Tracks)
Are you passionate about data, technology, and solving real-world business challenges? Join our dynamic IT team for a summer internship where you'll gain hands-on experience working alongside data professionals who are driving innovation across the company.
As an intern on the data team, you'll have the opportunity to:
Collaborate on meaningful projects that impact business decisions.
Explore cutting-edge technologies including Data Analytics, Data Engineering, Cloud Platforms, Artificial Intelligence (AI), and Machine Learning (ML).
Learn how data is managed, transformed, and used to create value across different business areas.
Our IT organization supports every part of the business-from Investment Management and Sales to Client Services and Corporate Functions. We use a mix of cloud-based and on-premise solutions, custom-built applications, and industry-leading software to deliver powerful insights and tools.
What You Bring to the Team (Required)
You are currently a junior in an undergraduate program or in your master's program pursuing a degree in Information Technology, Computer Science, Data Analytics, or a related major or focus of study. Expected Graduation date between December 2026 and May 2027.
Effective analytical, communication and problem-solving skills, attention to detail and accuracy.
Hands on experience using Python, SQL, Data Analytics, Cloud (AWS or Azure), AI/ML, Data Engineering and Data Science.
Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven.
What We Offer
Competitive pay and 401k eligibility for employee contributions.
Mentor Program - during your time with us you will be assigned a dedicated mentor to provide career coaching and mentoring.
Access to our Business Resource Groups (Emerging Professionals, Pride, Mosaic, Green Team, and others).
A robust social and philanthropic calendar of events hosted just for Interns!
Additional Requirements
Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.
American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.
We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to HR-Talent_*******************************. All requests for accommodation will be addressed as confidentially as practicable.
American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.
#LI-Onsite
©2019 American Century Proprietary Holdings, Inc. All rights reserved.
Auto-ApplyCampus Intern - IT Security
Information technology specialist job in Kansas City, MO
**Best People + Right Culture. These are the driving forces behind JE Dunn's success.** **By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.**
**Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.**
**Role Summary**
Under close and direct supervision, provide basic, routine support for one or more construction or administration-related functions including but not limited to project management, estimating, safety, accounting, etc., to support Company policies and objectives and which provide meaningful real-world, hands-on experience to complement on-going college-level classroom education.
**Key Role Responsibilities - Core**
Campus Interns will have the opportunity to:
+ Work with the project team to monitor crew size, self-perform hours, materials, quantity and equipment.
+ Provide progress updates and reports
+ Conduct job site observations with project leadership
+ Support the close out of projects, including the punchlist, operations and maintenance manuals, as-built drawings, etc.
+ Support vendor/trade partner pricing/bid solicitation and coordination
+ Participate in all aspects of the project-specific safety plan and culture
+ Work collaboratively and create relationships with project team members, trade partners, vendors and clients
+ Perform other duties as required by supervisor
**Key Role Responsibilities - Additional Core**
N/A
**Knowledge, Skills & Abilities**
+ Able to be flexible
+ High energy
+ Leadership potential
+ Strong work ethic
+ Excellent written and verbal communication skills
+ Works well under pressure and in deadline situations
**Education**
+ Enrollment in accredited Bachelors Degree program or higher, and coursework in the area(s) related to the internship opportunity
**Experience**
N/A
**Working Environment**
**Benefits Information**
The benefits package aligned to this position is Intern. Please click the link below for more details.
Click here for benefits details. (************************************************************************************
This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
_JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace._
**_JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to_** **_accommodations@jedunn.com_**
_JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails._
**Why People Work Here**
At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them
**Building on our rich history,** our employee **owners are shaping the future** of JE Dunn. In our team-focused environment **we do life together** and are generously **rewarded for our efforts**
**About JE Dunn**
For more information on who we are, clickhere. (***********************************
**EEO NOTICES**
Know Your Rights: Workplace Discrimination is Illegal (***********************************************************************************************
California Privacy Policy
**E-Verify**
JE Dunn participates in the Electronic Employment Eligibility Verification Program.
E-Verify Participation (English and Spanish) (********************************************************************************************
Right to Work (English)
Right to Work (Spanish) (*****************************************************************************************************************************
**Nearest Major Market:** Kansas City
Systems Support Specialist I
Information technology specialist job in Kansas City, MO
An Insight Global client is looking for a desktop support technician to join their team of 10 in either Kansas City, MO. In this role you will serve as first point of contact for any IT-related issues, troubleshoot devices (PC, laptops, printers, etc.) and document tasks.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
2+ experience in a professional help desk/desktop support/service desk role
Experience with Windows 10
Very documentation oriented
Good customer-service personality
Data Analyst/Technical Support Specialist
Information technology specialist job in Kansas City, KS
Legal Aid of Western Missouri Data Analyst/Technical Support Specialist Kansas City, Missouri Legal Aid of Western Missouri is seeking a Data Analyst/Technical Support Specialist to join our team. This role is essential in supporting our mission by extracting and preparing reports from case management and related systems and providing IT Helpdesk services to staff. Proficiency in Excel, SQL, Power BI, or similar reporting tools as well as a background in hardware and software support and Microsoft 365 is preferred. This position will require occasional travel between Legal Aid of Western Missouri locations within the Kansas City Metro area, St. Joseph, Joplin and Warrensburg. Key Responsibilities:
Extract data from case management system, phone system, and other related systems to create reports and dashboards and support legal operations and reporting needs.
Provide general helpdesk support to staff, troubleshooting hardware and software issues.
Manage and support Microsoft 365 applications, including user account management and troubleshooting.
Assist in the deployment and management of Microsoft Intune for mobile device management.
Collaborate with team members to identify and implement technology solutions that enhance productivity.
The qualified candidate must have expertise in one or more of the following:
SQL/Data analysis and reporting
Database cleaning, validation, and quality assurance techniques
Mobile Device Management/Microsoft Intune
Watchguard or similar firewalls
IAM (Identity and Access Management)
Documentation and Change Management
Candidate must also have the following general qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
COMPTIA or Microsoft/Azure Certifications are highly desirable.
Experience in a nonprofit or legal environment is preferred.
Excellent problem-solving skills and the ability to work independently and as part of a team.
Strong communication skills, both verbal and written.
Friendly demeanor with a good sense of humor.
Salary $70,000 + DOE Benefits:
Medical Plans with PPO or HSA options
Dental Plan
Vision Plan
Life Insurance
Short-term and long-term disability
Accident Insurance
Critical Illness Insurance
Flexible Spending Accounts for medical and dependent care
Health Savings Accounts
Paid Time Off: Holidays, Personal, Sick and Vacation
Travel and parking reimbursement
401k and employer match.
Please visit ********************************************* to submit your application, resume and cover letter.
LAWMO is an Equal Opportunity Employer. Those applicants requiring accommodation to the interview/application process should contact Human Resources Department at *************.
Help Desk Specialist (Secret Clearance)
Information technology specialist job in Kansas City, MO
Zachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the Department of the Navy located in Kansas City, MO. The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the Intelligence Community. This will start out as a night shift role, but after a few months the shifts will be open based on the candidates preference.
MUST HAVE COMPTIA SECURITY+ CERTIFICATION AND ACTIVE SECRET CLEARANCE
Responsibilities for the Help Desk Specialist include:
* Assist with IT support for devices/technologies including laptops, desktops, printers, mobile phones, and other network devices
* Help resolve connectivity, OS, Microsoft/Office, and Video Teleconference issues
* Work directly with employees and officials to troubleshoot and resolve technical issues
* Execute operations in support of the Enterprise Service Desk
* Meet service goals by opening and closing tickets, executing scripts, and answering calls
Required Qualifications for the Help Desk Specialist include:
* Must have an Active Secret Clearance
* 1+ Years of IT experience
* Active IAT II Certification: CompTIA Security+, CCNA Security, CySA+, or equivalent/higher
* Experience with troubleshooting, ticketing systems, and support for IT devices
Compensation for the Help Desk Specialist include:
* Full Standard Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Sick leave as required by law
* Pay Range: $50,000-55,000/year
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Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information technology specialist job in Kansas City, MO
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Technician Hiawatha
Information technology specialist job in Hiawatha, KS
Job Details Amberwell Hiawatha - Hiawatha, KS Full Time High School Travel Between Amberwell Locations Day Information TechnologyDescription
Provides technical support to end users. Installs and maintains the organizations client hardware and software. Troubleshoot problems and resolve them in a timely manner.
Responsibilities for IT Technician
Install and configure hardware and software components
Repair or replace damaged hardware
Upgrade systems to enable compatible software
Install and upgrade antivirus software
Travel to client sites
Perform tests on new hardware and software
Define software, hardware and network requirements
Troubleshoot hardware and software issues
Qualifications for IT Technician
Associates degree in computer science or engineering or related field, preferred
A+ and Network+ Certification, preferred
0-2 years of experience in a similar role
Experience troubleshooting systems
Skilled in software installation
Proficient with Windows OS
Excellent written and oral communication skills
Familiar with a range of software and hardware
Qualifications
Education
High School or GED
Experience and Qualifications
Associates degree in computer science or engineering or related field, preferred
A+ and Network+ Certification, preferred
0-2 years of experience in a similar role
Experience troubleshooting systems
Skilled in software installation
Proficient with Windows OS
Excellent written and oral communication skills
Familiar with a range of software and hardware
Skills
Organizational
Verbal
Interpersonal
Customer Relations
Analytical
Grammar/Spelling
Read/Comprehend written instructions
Follow verbal instructions
Computer
Clerical
Mental and Emotional Requirements
Manage stress appropriately
Make decisions under pressure
Manage anger/fear/hostility/violence of others appropriately
Handle multiple priorities
Work alone
Working Conditions
Exposure to potential electric shock
CRT (computer) monitor
Physical Requirements
Sedentary work- Prolonged periods of sitting and exert up to 10 lbs. of force occasionally.
Stand for 1 hour per day
Sit for 6-7 hours per day
Walk for 1 hour per day
Perform repetitive tasks/motions
Distinguish colors
Hear alarms/telephone/tape recorder/normal speaking voice
Have good manual dexterity
Have good eye/hand/foot coordination
Have clarity of vision: Mid (>20=-
desktop support
Information technology specialist job in Kansas City, MO
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Hi ,
If you are interested please call back
(************
)or share your best time to reach you
I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email..
ROLE :
Desktop Support
LOCATION:
KANSAS CITY, MO
Duration:
1+ year
·
Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
·
Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
·
Outlook PST files.
·
Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations.
·
Travelling is required
Additional Information
For more information, Please contact
Shubham
************
Help Desk Technician
Information technology specialist job in Kansas City, KS
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Are you an experienced Technology Service Desk professional looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Daily Responsibilities:
• Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner.
• Secondary responsibility is assisting users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
• Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction.
• Responsible for obtaining information to diagnose a problem, and simultaneously create, assign and document issues into the Hospital Service Desk tracking system.
• Demonstrates competence in prioritizing user issues and resolving within Hospital defined Service Level Agreements (SLAs).
Qualifications
• 1 - 2 years of experience from a tech support setting or a Associates degree in Computer Systems related degree
• Microsoft Certified Windows 7, Configuring (70-680)
• Experience in a Call Center or Service Desk Environment- Required
• High School Diploma
Additional Information
Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career In Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the Medical Office Admin position for you!
If you are interested, reach out to me at 407-434-0381.
The greatest compliment to our business is a referral.
If you know of someone looking for a new opportunity,
please pass along my contact information!
IT Desktop Support Technician
Information technology specialist job in Maryville, MO
The IT Desktop Support Technician will provide one-on-one customer support on all data center applications and services. This position will also provide new customers installation and configuration support for data center services. The IT Desktop Support Technician will perform call in Customer service for all ISP and Data Center Customers. The IT Desktop Support Technician must be a self-starter and have the ability to work with 80% autonomy.
Responsibilities
• Install and maintain Data Center web sites and email servers
• Provide call in phone support service on all Customer equipment and applications
• Provide support to all ISP Customers
• Assist in maintaining a 24/7 automated alarm alert system to include all Data Center services for Data Center Employees
• Monitor all back up schedules and perform routine data audits
• Firewall, VPN, IDS, and Bandwidth daily report generation
• Attend Regional Conferences to stay current with new and emerging technologies
• Additional duties may be assigned
Knowledge & Experience
• A+ Certification, or equivalent experience are required
• Experience with the following operating systems preferred: Windows 7,8 or 10, Red Hat Linux, Macintosh OSX
• Experience with the following hardware preferred: Personal Computer troubleshooting and repair, internet connectivity troubleshooting and repair
• Network Skills: Monitor and report on all local and wide area connectivity issues
• Working knowledge of TCP/IP and High Speed Internet Configurations
Help Desk Technician - PT
Information technology specialist job in Gladstone, MO
Reports to Director of Technology Department Technology - Institutional Administration FLSA Status Hourly, Non-Exempt JOB PURPOSE To ensure the MBTS information technology systems allow the faculty, staff, and students the best possible experience when performing their necessary functions, to assist all system users by providing Tier I and Tier II technical support for, and to do so while providing excellent customer service.
ESSENTIAL FUNCTIONS
* To maintain an excellent level of customer service across all user groups
* Provide Tier I technical support and troubleshooting
* Phone support
* Remote support
* In person support
* Provide Coverage for the Service Desk office space
* Classroom technology support
* Airtame and Airtame Hub Devices
* Projector/TV connections
* iPad w/ attendance software
* User account management
* New account creation
* Password resets
* Network connectivity troubleshooting
* Able to work effectively with the Windows Operating systems
* Able to work effectively with Mac OS
* Phone system administration and troubleshooting
* Cell phone support and troubleshooting
* Provide basic end user troubleshooting for campus software and systems
QUALIFICATIONS / REQUIREMENTS
Qualifications include:
* Christian with high integrity, actively pursuing a relationship with God
* Minimum of one (1) year experience in the field
* Certifications in related fields will be given consideration
* Proficient in Windows Operating systems, including Windows 10 and 11
* Experienced with iPad and MacBook
* Outstanding knowledge of Active Directory users and computer operations
* Must exhibit advanced technical troubleshooting skills
* Experience in Academic systems, CAMS enterprise SIS and Canvas, strongly preferred
* Must be a self-starter, able to work independently as well as in a team atmosphere
* Positive Attitude
* Desire and willingness to learn
* Able to prioritize and maintain multiple job requests
* Must be able to pass background screening, including driving record
* Eligible to work in the United States
WORKING CONDITIONS
* Maximum 10 hours/week
* Shared office environment
* Office Hours - Monday - Friday, 8 am to 4:30 pm
PHYSICAL REQUIREMENTS
* Frequently required to sit or stand for periods of time at desk or computer station
* Occasionally required to stand, walk, and reach with hands and arms.
* Able lift and/or move up to 25 pounds.
* Specific vision abilities may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position.
Midwestern Baptist Theological Seminary is an Equal Opportunity Employer
Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation
Dynamic PC Support Techician
Information technology specialist job in Kansas City, MO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Campus Intern - IT Assets
Information technology specialist job in Kansas City, MO
**Best People + Right Culture. These are the driving forces behind JE Dunn's success.** **By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.**
**Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.**
**Role Summary**
Under close and direct supervision, provide basic, routine support for one or more construction or administration-related functions including but not limited to project management, estimating, safety, accounting, etc., to support Company policies and objectives and which provide meaningful real-world, hands-on experience to complement on-going college-level classroom education.
**Key Role Responsibilities - Core**
Campus Interns will have the opportunity to:
+ Work with the project team to monitor crew size, self-perform hours, materials, quantity and equipment.
+ Provide progress updates and reports
+ Conduct job site observations with project leadership
+ Support the close out of projects, including the punchlist, operations and maintenance manuals, as-built drawings, etc.
+ Support vendor/trade partner pricing/bid solicitation and coordination
+ Participate in all aspects of the project-specific safety plan and culture
+ Work collaboratively and create relationships with project team members, trade partners, vendors and clients
+ Perform other duties as required by supervisor
**Key Role Responsibilities - Additional Core**
N/A
**Knowledge, Skills & Abilities**
+ Able to be flexible
+ High energy
+ Leadership potential
+ Strong work ethic
+ Excellent written and verbal communication skills
+ Works well under pressure and in deadline situations
**Education**
+ Enrollment in accredited Bachelors Degree program or higher, and coursework in the area(s) related to the internship opportunity
**Experience**
N/A
**Working Environment**
**Benefits Information**
The benefits package aligned to this position is Intern. Please click the link below for more details.
Click here for benefits details. (************************************************************************************
This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
_JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace._
**_JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to_** **_accommodations@jedunn.com_**
_JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails._
**Why People Work Here**
At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them
**Building on our rich history,** our employee **owners are shaping the future** of JE Dunn. In our team-focused environment **we do life together** and are generously **rewarded for our efforts**
**About JE Dunn**
For more information on who we are, clickhere. (***********************************
**EEO NOTICES**
Know Your Rights: Workplace Discrimination is Illegal (***********************************************************************************************
California Privacy Policy
**E-Verify**
JE Dunn participates in the Electronic Employment Eligibility Verification Program.
E-Verify Participation (English and Spanish) (********************************************************************************************
Right to Work (English)
Right to Work (Spanish) (*****************************************************************************************************************************
**Nearest Major Market:** Kansas City
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Information technology specialist job in Kansas City, MO
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military