Endpoint Support Technician
Information technology specialist job in Sacramento, CA
📍 Sacramento, CA (100% Onsite)
🕒 12-Month Contract
💰 $33-$43/hour
🏭 Industry: Utilities
About the Role
A leading utilities organization is seeking an Endpoint Support Technician to provide hands-on IT operational support within IT Platform Services. This role will play a key part in a Windows 11 Lifecycle initiative while supporting daily endpoint operations across multiple office locations.
This is a fully onsite, customer-facing role ideal for a technician who enjoys troubleshooting, hardware lifecycle support, and working in a structured enterprise environment.
Key Responsibilities
Provide onsite IT endpoint support across multiple office locations
Support Windows 11 lifecycle initiatives, including deployments and user assistance
Perform desktop, laptop, and peripheral hardware/software troubleshooting
Execute computer lifecycle replacements and hardware refreshes
Conduct user, hardware, and software inventory management
Support conference rooms, committee meetings, and board meetings
Log, track, and resolve issues through the client ticketing system
Maintain consistent client support during standard business hours
Occasionally travel between local office locations using a personal vehicle
Required Qualifications
Minimum 2 years of enterprise IT support experience
Recent hands-on technical support experience (within the last 3 years)
Strong experience troubleshooting Windows 11
At least 2 years supporting desktops, laptops, and tablets in a domain environment
At least 2 years of Windows OS and user profile support
Imaging and deployment experience (minimum 2 years)
Experience installing, maintaining, and diagnosing computer hardware and peripherals
Experience with OS and hardware lifecycle replacements
Ability to travel between local office locations (within Sacramento)
Preferred Qualifications
CompTIA certification (A+ or similar)
Experience with ServiceNow or similar ticketing systems
Software installation and deployment experience
Strong troubleshooting skills for software-related issues
IT Support Technician (TEMP)
Information technology specialist job in Modesto, CA
AT LEAST 6 MONTHS*
Provide full coverage for day-to-day IT support responsibilities, including service desk requests, desktop/laptop support, hardware refresh activities, basic networking tasks, software installations, account support, and troubleshooting.
This contractor must be able to work independently, manage multiple tasks, and follow established IT processes.
ESSENTIAL JOB DUTIES:
Technical Skills
Hardware & System Support
Windows 10/11 troubleshooting
Laptop and desktop hardware diagnostics & repair
Experience with machine imaging, reimaging, and device setup (Autopilot/Intune experience preferred but not required)
Basic understanding of Active Directory (password resets, account unlocks, group membership checks)
Software & Tools
Ability to work tickets in a Service Desk platform (preferably ManageEngine ServiceDesk Plus)
Ability to follow documented processes for asset intake, naming conventions, tagging, and deployment
Operational Skills
Ability to handle multiple tickets simultaneously without dropping assigned tasks
Comfortable communicating with all levels of the organization, including executives
Ability to ask clarifying questions when needed and follow standard procedures
Strong documentation habits-notes in tickets, steps taken, and resolutions
Must be able to work on-site at Modesto headquarters
Key Responsibilities
Serve as technician handling daily assigned service desk tickets
Support hardware refresh and laptop deployment cycles (setup, configuration, user migration when applicable)
Provide support for conference rooms, Surface Hubs, and audio/video equipment
Perform basic user account support (password resets, MFA troubleshooting, access issues)
Assist with routine IT tasks such as:
Updating machines
Running Windows updates
Tracking and maintaining asset inventory
Supporting new-hire setups as needed
Escalate issues appropriately to senior staff when out of scope
Nice-to-Have (Not Required)
Intune / Autopilot experience
Familiarity with managing laptops in bulk (refresh cycles)
Experience in environments with distributed locations (e.g., gas stations, terminals, remote offices)
Experience with conference room technology
Requirements and Qualifications:
4-6 years in an IT support or help desk role
Ability to operate independently (we cannot train from scratch)
Candidate must be reliable, proactive, and comfortable in a fast-paced environment
Professional and respectful communication
Follows procedures and does not deviate from process without approval
Takes responsibility for work (no blame-shifting)
Team-oriented mindset
Ability to prioritize tasks correctly
Strong problem-solving without relying heavily on escalation
EDUCATION AND/OR CERTIFICATIONS DESIRED:
Strong knowledge of Windows 10/11, Microsoft 365 apps, and user environment settings
Experience with Active Directory, device management, and user lifecycle administration
Familiarity with ticketing systems such as ServiceNow, Zendesk, or ConnectWise
Ability to document and present solutions clearly and concisely
Valid driver's license and ability to travel between supported local locations as needed
A bachelor's degree is preferred but not mandatory; relevant education and experience can also meet the requirements.
TESTING REQUIREMENTS:
Candidates will participate in assessments that are specific to position skillset needs.
Culture Index Survey
Help Desk Technician
Information technology specialist job in Fremont, CA
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Information Technology Support Specialist
Information technology specialist job in Manteca, CA
The L2 Desktop Support Technician is responsible for providing advanced technical support and
troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction.
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 2-4 years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a pluson.
IT Support Technician
Information technology specialist job in Sacramento, CA
Sacramento, CA
Opportunity with a Managed Service Provider (MSP) that manages networks, computer systems, and vendors for our business clients throughout the US, but primarily in Northern California. The IT Support Technician will have a track record of understanding business desktop, server, cloud, and networking technologies, including Windows 11 workstations, Windows 2016-22 servers, advanced networking, and vendor-specific hardware and software
RESPONSIBILITIES:
Making the user experience the top priority
Working as a team to administer and maintain production servers and applications
Performing support of network routing, VLANs, Windows server, and Windows desktop administration and troubleshooting tasks
Acting as an escalation point for customer device outages and performance issues
Monitoring alert systems and taking appropriate action as per guidelines
Analyzing various messages in an event log to affect repairs
Receiving escalated service requests requiring an enhanced response
Training and mentoring other technicians
Member of the after-hours support team
REQUIREMENTS:
Four (4) years of experience in similar IT support positions
History of network and firewall administration (Cisco, Sophos, Sonicwall)
Strong network, cloud, server, and workstation troubleshooting knowledge
Excellent customer service skills (courteous, tactful, and professional demeanor)
Excellent written and verbal communication skills, with experience presenting to groups
Reliable work ethic
Desired Skills and Knowledge:
Windows server technologies
Microsoft 365 and Azure technologies
Active Directory and GPO administration
Network switch and firewall technologies
BENEFITS:
Flexible Vacation
Bonus Program
401k with Company Match
Medical (90%), Dental (100%), Vision (100%)
Life Insurance (100%)
AD&D (100%)
Aflac available
Sick Pay
Paid Holidays
Employee Recognition Platform
Anniversary Recognition Program
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00882
IT Help Desk Specialist
Information technology specialist job in Pleasanton, CA
Our client is seeking an IT Specialist for a contract/project opportunity (with possibility to convert fulltime). As an IT Specialist I, you'll support Windows 11 migration and provide desktop support to end-users via phone, email, or in-person. You'll diagnose, troubleshoot, and resolve technical issues while documenting your work in a ticketing system.
Key Responsibilities:
Work within the IT team on a Window 11 migration.
Provide technical support to users via phone, email, or in-person.
Diagnose and troubleshoot hardware, software, and network issues.
Document issues and resolutions in a ticketing system.
Perform routine system maintenance and updates.
Install, configure, and maintain operating systems, applications, and updates.
Offer basic training and guidance to users on software and hardware.
Collaborate with the IT team to resolve complex issues and improve processes.
Perform other duties as assigned.
Requirements:
1+ years of hands on IT Support experience
Associate degree, specialized certification, or equivalent training
Knowledge of computer hardware, software, and operating systems (Windows, iOS, Android).
Familiarity with Microsoft Active Directory, Office Suite, and VOIP systems.
Basic understanding of networking and troubleshooting.
Having gone through a Windows 11 upgrade/migration a major plus
Help Desk Support Specialist
Information technology specialist job in Sacramento, CA
Help Desk Level 2 Engineer
Employment Type: Full-Time, Permanent
The Help Desk Level 2 Engineer serves as a primary escalation point for a managed services service desk environment. This role plays a critical part in ensuring high-quality service delivery, operational efficiency, and client satisfaction. The Level 2 Engineer works closely with service desk staff and technical teams to manage escalated support requests, improve service processes, and support a wide range of infrastructure and end-user technologies.
Key Responsibilities
Act as an escalation resource for complex technical issues originating from the Service Desk
Ensure service requests and incidents are resolved efficiently and in alignment with service expectations
Participate in daily team meetings to review, assess, and prioritize tickets and tasks
Collaborate with service desk leadership on ticket assignments and escalated issues
Maintain accurate documentation of systems, solutions, and processes
Communicate clearly with clients regarding issue status, resolution progress, and planned changes
Design, implement, and support IT solutions aligned with client business needs
Provide advanced support for Windows environments, network infrastructure, firewalls, and related technologies
Support and implement disaster recovery and business continuity solutions
Deliver network-level technical support, including LAN/WAN, routing, firewalls, and security
Implement and support remote access solutions such as VPNs, terminal services, and virtual desktops
Contribute to continuous service improvement initiatives
Perform additional duties as needed to support operational continuity
Required Knowledge, Skills, and Abilities
Ability to manage multiple tasks effectively in a fast-paced environment
Strong troubleshooting and problem-solving skills
Advanced knowledge of Microsoft operating systems, productivity applications, and networking fundamentals
Experience supporting antivirus, security, and endpoint protection solutions
Ability to prioritize service requests, escalations, and project work
Strong organizational and time management skills
Excellent written and verbal communication skills
Ability to work independently with minimal supervision
Demonstrated ability to collaborate effectively within a team environment
Commitment to ongoing professional development and staying current with emerging technologies
Ability to document technical processes and procedures clearly and accurately
Business awareness and understanding of how IT solutions support organizational goals
Experience and Education
Minimum of 5 years of progressively responsible technical support experience
Experience supporting complex, multi-site client environments
Advanced Microsoft certifications preferred
Networking and firewall certifications or equivalent hands-on experience (e.g., CCNA or similar)
Virtualization experience and/or certifications preferred
Hands-on experience with relevant tools, systems, and support platforms
Working Conditions
Professional office environment
On-call or after-hours support rotation may be required
Career Growth Opportunities
This role offers advancement opportunities based on performance and experience, which may include:
Systems Engineer
Senior Systems Engineer
Service Management Leadership
IT Leadership or Technical Consulting Roles
Help Desk Support Specialist
Information technology specialist job in Concord, CA
Duration: 6-month contract, potential to extend or convert
Pay Rate: $30.55-32.00/hr
Must Haves
Strong experience with Office 365 apps
Advanced troubleshooting skills
3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 months+ experience with ticketing system Experience with Microsoft Office Suite Highly motivated Positive attitude
Understanding of SSH, Ping, Two-factor authentication, SSO, geo-blocking
Overview
An employer is looking for a Tier II Desktop Support Technician. This person will be working with one other person. They need to be independent, a quick learner and have a positive attitude. This person will be resolving anywhere from 6-25 tickets a day. These tickets will come through ServiceNow--ServiceNow experience is preferred however any ticketing system will suffice. They will be working with internal employees only via the ticketing system, phone, email and some in person. Examples of issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to a distribution list, etc. This person will be working five days a week onsite. There will also be opportunity for overtime.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law
.
Entry Level Help Desk Associate
Information technology specialist job in Pleasanton, CA
Kano Consultants provides consulting services to the electric power industry. We provide engineering assessments, design, construction/maintenance support, and data analytics for departments that include power generation, substation, transmission, and distribution.
We are looking to hire a proactive Entry-Level Help Desk Associate to join our team! This is ideal for candidates finishing an undergraduate degree or recent undergraduates looking to gain experience.
Title: Entry-Level Help Desk Associate
Location: 75% remote 25% Pleasanton California
Employment Type: Part-time/ Independent Contractor to start with the potential to be full time.
Primary Responsibilities
Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat.
Diagnose and troubleshoot hardware, software, and network issues.
Document and log all support interactions in the ticketing system.
Assist in setting up and maintaining workstations, laptops, and other equipment.
Stay updated on company systems, policies and procedures.
Position Requirements
Bachelor's degree in computer science, IT, or related field is desired but not required
Strong knowledge of IT security principles and best practices
Excellent verbal and written communication skills
Excellent problem-solving skills and attention to detail
Ability to troubleshoot common technical problems.
Self-learner and ability to work in an agile and cross-functional environment
Strong interpersonal skills with the ability to positively work with others.
Eagerness to learn and adapt to new technologies
How to Apply:
*Upload updated Resume
* Fill out our Screening Questionnaire Form through the link below:
***********************************
PLEASE NOTE: Failure to complete the screening questionnaire will not be considered.
Endpoint Support Technician
Information technology specialist job in Sacramento, CA
Endpoint Support Technicians experience
Experience troubleshooting Windows 11 in an enterprise environment
Experience supporting desktops, laptops, and tablets within a domain environment
Imaging experience (SCCM, MDT, Clonezilla, Autopilot, etc.).
Must have reliable access to a personal vehicle for onsite travel (mileage reimbursed).
Junior Desktop /HelpDesk Support Specialist
Information technology specialist job in Sacramento, CA
TOP THINGS:
What are the top personality traits or skills sets that make a contractor successful at the TSC?
- Windows Microsoft application experience
- Troubleshooting IT related issues (preferably with call center experience)
- iOS (iPhone, iPad) application support and troubleshooting
- Computer networking experience, including LAN, Wi-Fi, printers, and peripheral device
- Driven to help and support clients with outstanding customer service.
- Ability to meet attendance expectations.
Provides client desktop support with basic level technical understanding and capability (Tier 1) in Microsoft Operating Systems, Microsoft Office Suite and computing in an enterprise network environment In Tier 1 technical scope, effectively troubleshoots desktop and mobile computing devices, network and peripheral issues; identifies and engages needed resources to remedy problems; Diagnoses and resolves technical issues that require in-depth analysis, such as application, hardware, and software problems; Takes appropriate action (e.g., phone calls, pages, emails, etc.) to contact responsible support personnel to handle system wide events (e.g., system outages, software rollouts, down servers, application failures, etc.) After-hours analysts provide support after core hours. Contacts On-call support for urgent issues on applications used by clients Administers active 2-way communications and 'knowledge transfer' within assigned team/function, both planned/advance notice and real-time Fosters strong Teamwork culture intra and inter TSC, with team staff, colleagues, partners and stakeholders Create/Assign incident tickets and work orders based on priority, impact and complexity to the appropriate fix agents Must be able to follow through on assigned tags to completion Assesses and ensures process and work conforms to existing policies, standards and guidelines Correlate multiple customer issues identified with alarms / alerts received to eliminate duplication of events Monitor network devices, interfaces and applications through intelligent devices and automated programs across the enterprise for alarms/alerts received from incidents, unauthorized or failed changes Manage alarms and alerts received from existing monitoring programs using previously defined business rules Completing documentation of service requests within established time frames
Minimum Qualifications
o High School Diploma or equivalent
o 1 year of IT service/help desk operations experience
o Complete service requests and troubleshoot computer and device problems via the telephone & web channels
o Standard knowledge and experience in MS Office Suite, MS operations systems, and enterprise network environment
o Strong client customer skills
o Ability to learn quickly and transfer essential knowledge to team members
o Capable analytical skills
o Teamwork is essential
o Strong communication skills
o Demonstrates work quality and efficiency
o Open and adaptable to change o Passion for safety
Desired Qualifications
o Two to four-year college degree and/or IT learning accreditation or certification or equivalent IT work experience.
o 1 year of general customer service experience in retail, or call center sales or service role
o IT technical experience in pc use, maintenance, troubleshooting, repairs, software & hardware installation
o Qualitative and quantitative analytic & problem solving skills
o Ability to learn new concepts quickly
o Organizational skills
o Advanced verbal and written communication skills o Proficient in Microsoft Excel and Word
o Is able to work independently or as part of a team
o Has novice/ basic knowledge of one or more of the following designated area: IT product line, operational process, Utility domain (e.g. Gas, Electric, Telecom Network, TCP/ IP
o Adheres to Work Instructions and/or processes as defined in Run - Books and Playbooks o Applies technical skills to resolve incidents of well-defined scope as specified by procedural guideline
Senior Lead IT / Systems Administrator
Information technology specialist job in San Ramon, CA
About the Company
At the Pac-12, we are passionate about sports and technology! As part of our team, you will play a key role in driving the engineering operations and technology initiatives that power our business.
About the Role
We are seeking a highly skilled and motivated Sr. Lead IT/Systems Administrator to oversee and optimize our company's IT infrastructure, ensuring it meets the needs of our growing business. This role is perfect for an experienced, hands-on IT leader who thrives on technical challenges, strategic planning, and leading teams to success.
You will be responsible for designing, implementing, and maintaining complex IT systems, ensuring stability, security, and performance. The Sr. Lead IT/Systems Administrator will work closely with senior leadership to align IT strategies with business objectives while fostering a collaborative and innovative environment within the IT team.
The ideal candidate will be well versed in multiple operating systems, including Windows, Mac, and Linux, and have strong expertise in SQL and Proxmox virtualized environments. They will be a hands-on leader with a collaborative, “let's do it together” attitude, committed to elevating the IT and Systems team. Experience with SentinelOne, NinjaOne, and JAMF is a strong plus.
RESPONSIBILITIES
Leadership & Team Management:
Lead and mentor a team of IT support technicians and systems administrators, ensuring they have the resources, guidance, and training to grow and excel.
Champion a collaborative and high-performance culture within the IT department, encouraging knowledge sharing, innovation, and growth.
IT Infrastructure & Operations Management:
Oversee the design, implementation, and maintenance of the company's IT infrastructure, ensuring network availability, reliability, and scalability.
Manage system and server administration (Windows/Linux), SQL databases, cloud services, virtualized environments (e.g., VMware, Proxmox), and Mac environments.
Ensure a secure, stable, and efficient IT environment by proactively identifying potential issues and implementing solutions.
Maintain oversight of all IT assets, including hardware, software, and cloud services.
Develop and maintain disaster recovery and business continuity plans to safeguard business operations.
Strategic Planning & Project Management:
Collaborate with senior leadership to develop and implement IT strategies that align with the company's overall business objectives.
Oversee IT projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget.
Develop long-term technology roadmaps, recommending improvements and upgrades to ensure the IT environment is future-proof and scalable.
Manage and optimize IT budget, ensuring efficient allocation of resources and cost-effective solutions.
Security & Compliance:
Ensure that IT systems are secure, compliant with industry standards, and adhere to data protection regulations.
Develop and enforce IT security policies, implementing robust security measures such as OS firewalls, encryption, and intrusion detection.
Conduct regular security audits and risk assessments to identify vulnerabilities and mitigate risks.
Stay current with industry trends and evolving cybersecurity threats, ensuring the organization is always protected.
Vendor & Stakeholder Management:
Manage relationships with external vendors, service providers, and contractors, ensuring service level agreements (SLAs) are met and costs are controlled.
Lead negotiations and procurement for IT services, equipment, and software.
Collaborate with other departments and business units to understand and support their technical needs.
User Support & Training:
Oversee the development and delivery of IT training programs to enhance user knowledge and improve system efficiency.
Ensure the IT helpdesk provides high-quality, timely support for all staff across various technical issues.
Ensure documentation and knowledge bases are continuously updated to support end-user training and troubleshooting.
QUALIFICATIONS
Education: Bachelor's degree in Information Technology, Computer Science, or related field.
Experience: 8+ years of experience in IT operations, with a minimum of 2-4 years in a senior technical role overseeing infrastructure and systems management.
Proven expertise in managing large-scale IT infrastructure, including networks, servers (Windows/Linux), virtualization platforms (VMware, Proxmox), cloud technologies (AWS, Google Cloud), and database management.
Demonstrated ability to design, implement, and support highly available, secure, and scalable IT systems.
Strong background in IT security and risk management, including experience with firewalls, VPNs, intrusion detection systems, and encryption technologies.
Proven success in managing IT budgets, resources, and complex projects.
Technical Skills
Solid understanding of networking protocols (TCP/IP, DNS, DHCP)
Expertise in systems administration, including Windows Server, Linux, Mac and cloud environments.
Experience with database management (MSSQL Server).
Proficiency with cybersecurity tools, practices, and frameworks (e.g., firewalls, endpoint protection, SIEM, SentinelOne).
Soft Skills:
Exceptional leadership and team management skills, with the ability to motivate and develop high-performing teams.
Strong problem-solving, analytical, and troubleshooting abilities.
Excellent verbal and written communication skills, able to translate technical concepts to non-technical audiences.
Strong project management skills, able to prioritize and manage multiple projects simultaneously.
Results-oriented with a proactive, “can-do” attitude.
Preferred Qualifications:
Relevant certifications such as CompTIA Network+, Security+, Microsoft Certified: Windows Administrator, AWS Certified Solutions Architect, PMP, or ITIL.
Experience with broadcast technologies (e.g., playout automation, video servers, MAM, streaming protocols) is a plus.
WORKING CONDITIONS:
Primarily office-based in San Ramon, CA with occasional remote work flexibility.
Evening or weekend work for system maintenance, upgrades, or emergency support.
Evening or weekend work to provide IT and systems support for scheduled live productions.
Limited travel to other company locations may be required.
COMPENSATION
The exact salary will depend on the successful candidate's, relevant skills, experience, and qualifications.
PAC-12 OVERVIEW
The Pac-12 stands at a defining moment in its history. Founded in 1915, the league's rich legacy of athletic and academic excellence spans over 100 years. Supported by world-class service and empowerment, Pac-12 student-athletes have earned more than 500 NCAA team championships. Now with a renewed and bold vision for its future, the Pac-12 has undergone significant transformation on its journey to launching a new collegiate athletics conference, custom-built for both the modern-day student-athlete and an evolving college sports landscape.
Under the leadership of Commissioner Teresa Gould, the Pac-12 embarks on creating a new legacy, composed of nine member universities, a one-of-its-kind and state-of-the-art broadcast production facility in San Ramon, CA., and a reimagined commercial enterprise that is uniquely positioned to drive strategic partnerships, brand enhancement, revenue generation and other growth opportunities to unlock new and lasting value for both its member universities and its student-athletes. Currently composed of Oregon State University and Washington State University, the league will welcome seven new full members beginning with the 2026-27 season, including Boise State University, Colorado State University, California State University, Fresno, Gonzaga University, San Diego State University, Texas State University and Utah State University.
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ENDPOINT SUPPORT TECHNICIAN
Information technology specialist job in Sacramento, CA
HI
We are looking for
ENDPOINT SUPPORT TECHNICIAN OR SYSTEM SUPPORT TECHNICIAN OR IT SUPPORT TECHNICIAN
12+ Months
Onsite-100%
Sacramento, CA
Should have experience in
IT Platform Services and for the 2025 Windows 11 Lifecycle Support
For More Details feel free to reach
Thanks
Bennedick Sakayaraj
Team Lead -US IT Recruitment
Email - ******************************
I.T. Supervisor
Information technology specialist job in Fremont, CA
The I.T. leader shares power, puts the needs of the employees first and helps people develop and perform as highly as possible. I.T. leadership inverts the norm, which puts the individual contributor as a main priority. Instead of the people working to serve the leader, the leader exists to serve the people. These positions have varying and progressive degrees of detail vs strategic pursuits. The percentage of time spent doing day-to-day tasks will decrease as the individual progresses through leadership. By the time the leader is in a senior role, they will be more focused on strategy execution than the actual individual tasks. The I.T. leader supports a number of I.T. staff, Supervisors and Managers depending on the role and rank within the I.T. organization.
Under the leadership of the Manager of Managed Care Applications, the Supervisor Epic Tapestry Membership Applications plays a crucial leadership role in overseeing the accurate and efficient support of enrollment and benefits data through the Epic Systems Tapestry application. You will lead and manage a team of enrollment and benefits application analysts, ensuring accuracy, compliance, and timely issues resolution our enrollment and benefits processes.
Acting as the primary point of contact for users of the Tapestry application in relation to enrollment and benefits processing, Membership Application Supervisor will:Manage the utilization of the Tapestry application to oversee the management and maintenance of accurate enrollment and benefits data ensuring accuracy, integrity, and completeness.
Ensure compliance with industry standards and regulatory requirements related to enrollment and benefits.
Provide expert-level technical support, troubleshoot application-related issues, and resolution of complex problems.
Collaborate with and lead internal teams to understand and address the organization's enrollment and benefits needs, implementing system updates and enhancements.
Works closely with Managed Care Manager on planning and executing strategic objectives and project initiatives.
Provide strategic insights and recommendations and lead teams in the implementation of workflow optimizations to enhance efficiency and user satisfaction, creating and maintaining user-friendly documentation, guides, and best practices for application usage.
The I.T. Supervisor reports directly to an I.T. Manager or Sr. Manager. The Supervisor will have expertise in one or more functional areas providing day-to-day direction to several individual contributors. The Supervisor's responsibility is to ensure that the tasks assigned are accomplished within the time frame and specification requested. The Supervisor shall monitor and measure all staff members' activities and provide feedback to the team on agreed-upon performance success criteria. Scope of management includes at least five (5) direct reports and no more than twelve (12) except under special circumstances.To the People they support
Ensures that employees understand the purpose and vision of the organization and the team's connection to purpose.
Works to ensure that employees are engaged and productive.
Performs annual performance evaluations ensuring that employees are aware of challenges before review.
Encourages participation in employee surveys and action plans.
Monitor and measures employee workloads helping with prioritization and escalation as needed.
Coaches team members on career development and individual development plans.
Facilitates team daily or weekly team standup to discuss activities and determine barriers.
Team champion.
To the Product(s) they support
Monitors and measures supported system performance.
Identify system challenges and works with the team to reduce errors and improve efficiency.
Fully support and use the PRISM Change Management process.
Ensure all incidents and problems are entered into PRISM.
To the Leadership / Business they support
Supports the I.T. and Business Leadership in organizational goals.
Ensures teams adherence to service level agreements.
Ensures teams compliance with PRISM Service Management Standards.
Required Experience and Professional Skills
Experience5+ years of experience in healthcare data management and or payor contracts, with a minimum of 2 years in a supervisory or leadership position.
Professional SkillsProficiency with the Epic Systems Tapestry application is a required.
Knowledge of healthcare regulations and compliance, including HIPAA, is preferred.
Required Education and CertificationsMaster's/bachelor's degree in a related field (Healthcare Administration, Information Systems, etc.) or equivalent experience.
Epic Certification in Claims Admin and/or Cheers required.
SF-Based IT Support Engineer
Information technology specialist job in Fremont, CA
Responsibilities:
Provide approximately 20 hours per week professional and friendly support and problem solving in person and remotely. Recognize opportunities for technology improvements, make suggestions, and lead projects.
Requirements:
College graduate
Excellent interpersonal skills
Ability to develop good rapport, enjoy working with people
Excellent written and verbal skills
Strong problem solving, organization and analytical skills
Ability to work independently, with team and with clients in a professional manner
Superb client management, expectation management, negotiation, and conflict resolution skills
Excellent organization, initiative, follow-up, and communication skills
Strong motivation to exceed goals
Enthusiasm for technology and creative solutions
Ability to work flexible hours
Prior IT support experience, experience with conference room and office technology, network devices
Self-starter and self-motivated
Eagerness to learn
Benefits:
Friendly, fast-paced working environment
Great opportunity to work closely with experienced IT consultants
Exposure to wide variety of cutting edge technologies.
Opportunity to share and act on innovative ideas.
Compensation:
Part-time, Hourly compensation
Work primarily remotely, with 1/2 day on-site per week. This is a great opportunity for someone with a flexible schedule and prior IT support experience. If you are interested in being part of a fun team, can work independently, and meet the qualifications listed above you will be a great fit for this position. Please email resume and cover letter to above address even if the ad is a few weeks old, we still want to hear from you!
Technical Support Engineer
Information technology specialist job in Fremont, CA
Job Title: R&D Technical Writing Analyst (Packaging R&D)
Contract: 12 months to start
About the Role
We are seeking an experienced R&D Technical Writing Analyst to join our Packaging R&D team. This role is responsible for developing regulatory-compliant end-user product labeling that supports business and quality requirements. The analyst will contribute to both new product development and sustaining engineering activities, including label design and release, artwork development, and process improvements for efficiency and compliance.
This position works closely with cross-functional teams, actively removes roadblocks, meets key labeling milestones, and leads or supports continuous improvement initiatives with measurable business impact.
Key Responsibilities
Create clear, compliant product labeling and associated documentation for new and existing products.
Develop, update, and release label artwork/images; maintain congruency between product labeling and IFUs.
Support IFU development and release in PLM for new products and design changes.
Manage tasks related to IFU/literature printing suppliers and translation vendors.
Research and communicate product, technology, and test method information in a logical and user-friendly manner.
Drive continuous improvement initiatives, including NCs, CAPAs, quality plans, and best-practice identification.
Support internal and external audits: gather documentation, provide explanations, and participate in front/back-room activities.
Ensure all documentation complies with Good Documentation Practices (GDP) and internal quality policies.
Deliver high-quality technical documents (SOPs, work instructions, technical literature, engineering content) that meet standards and audience needs.
Review and audit documentation from other teams to ensure accuracy and consistency.
Provide weekly activity summaries, manage multiple priorities, and communicate progress with stakeholders.
Required Qualifications
2-4 years of relevant technical writing, labeling, or R&D experience.
Bachelor's degree in Graphics, Language, or related field (Advanced degrees may offset years of experience).
Ability to manage a high-volume, varied workload and meet tight deadlines.
Strong communication and organizational skills.
Commitment to quality, compliance, and continuous improvement.
Technical Skills
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio).
Experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator).
Hands-on experience with database-driven labeling systems, such as:
Prisym ID
Label View
Loftware
Bartender
NiceLabel
EasyLabel
Information Technology Support Engineer
Information technology specialist job in Fremont, CA
Our enterprise-level client is seeking to add an IT Support Engineer to the team in Fremont, CA. Please see below for full details-
Job Notes:
-- 6+ month contract / extensions possible but are not guaranteed.
-- Onsite in Freemont, CA 94538
-- Drug & Background required
Pay Rate = $32 W2 per hour plus benefits
Specifics from the client:
Interact with users to understand and document all IT issues.
Install and maintain computer systems and peripherals in accordance with established standards and guidelines.
Perform administrative duties, including asset tracking and management, IT inventory maintenance, processing purchase requisitions, managing shipping, and providing general support to team members.
Assist with the planning and implementation of IT projects across multiple sites.
Provide first-level IT support for business users Perform analysis, diagnostics, and resolution of user computer problems, and implement corrective solutions.
Install, configure, test, maintain, and troubleshoot end-user workstations and related hardware and software.
Open service requests and manage warranty repairs with hardware vendors.
Manage the new user request process, including configuration, setup, inventory, and testing of new user computers prior to delivery.
Key Responsibilities:
Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities
Reimage and deploy PCs as part of refresh or break/fix processes
Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals
Support users with Office 365 applications and Windows OS issues
Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools
Collaborate remotely with team members across other locations to resolve complex issues
Perform basic hands-and-feet network support: check switch power status, create console sessions as directed
Ensure timely and professional communication with end users and team leads
Technical Environment & Minimum Requirements:
Strong experience supporting Windows desktop environments
Proven hands-on experience with Office 365 at the deskside level
Basic knowledge of device imaging, reimaging, and PC deployment best practices
Excellent problem-solving and customer service skills
Nice to Have:
Experience using ServiceNow or similar ticketing systems
Familiarity with Windows Autopilot deployments
Hands-and-feet network support (switch checks, console sessions)
Certifications:
Certifications such as A+, MCP, or ITIL are a plus but not required
Why Work with Merge IT?
We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward.
Let's Stay Connected
Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up.
Be You. With Us.
Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law.
Your next opportunity starts here. Let's make it happen.
Intern/Co-op - Information Technology (Summer 2026)
Information technology specialist job in Martinez, CA
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line.
Responsibilities:
A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions.
MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions:
Business Systems Analysis Intern:
Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties.
Cloud Engineering Intern:
Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions.
Cybersecurity Intern:
Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks.
Infrastructure Engineering & Operations Intern:
Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements.
Software Development Intern:
Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment.
Qualifications:
+ Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines
+ Strong academic performance
+ Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
+ Concurrent enrollment in a degree seeking program throughout duration of experience
+ Military experience a plus
+ Min - $24.95 per hour/Max - $31.19 per hour
+ We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Additional locations:
Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas
Job Requisition ID:
00018342
Location Address:
539 S Main St
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
IT Network Administrator
Information technology specialist job in Pleasanton, CA
Let's get you a career. We believe in our employees, and we want them to believe in us. That's why we provide job training, skill development, and the opportunity to grow with us! At 1st United Credit Union, we are committed to improving the quality of life for our members and the communities we serve across the East Bay and Tri-Valley areas.
We're looking for an experienced IT Network Administrator to support in maintaining and optimizing our network infrastructure, ensuring secure and reliable connectivity. You'll provide hands-on technical expertise, collaborate with the IT Manager, and support strategic initiatives to strengthen our security posture and operational efficiency. What You'll Do:
Maintain, configure, and monitor network equipment, servers, and communication links.
Troubleshoot and resolve network-related issues within SLA targets.
Implement and maintain firewall policies and security controls.
Support patch management, vulnerability remediation, and compliance audits.
Maintain accurate documentation of network architecture and asset inventories.
Participate in disaster recovery exercises and backup/restoration testing.
Collaborate with vendors and internal teams to evaluate new technologies.
Identify opportunities for automation and process improvement.
What You'll Bring:
Associate degree in IT or related field (Bachelor's preferred) OR equivalent certifications (CompTIA Network+, CCNA).
3-5 years of experience in network administration or similar roles.
Strong knowledge of TCP/IP, DNS, DHCP, and network protocols.
Experience with firewalls, VPNs, and endpoint security.
Excellent problem-solving and communication skills.
Ability to work independently and as part of a team.
Physical ability to lift and carry equipment (25 lbs or more).
Flexibility for occasional evening/weekend work for maintenance or incident response.
Typical office work environment. Hybrid work schedule may be available after successful completion of initial onboarding and training period. Salary Wage will range from $123k to $129k per year. This salary range represents the base pay for grade 12 and does not include additional perks. Final compensation will be determined based on qualification, experience, and location.
1st United Credit Union is an Equal Opportunity Employer.
2,200+Take Home ER-It's The Hotness Plus Some
Information technology specialist job in Walnut Creek, CA
Valley Healthcare Systems provides exceptional healthcare staff with the opportunity to broaden their experience and skill set with opportunities at some of the top hospitals and facilities in the US. If you are ready to explore the possibility of a new opportunity within the medical field, please feel free to connect with me here, or visit our website for more information on some of the current needs. *******************
Job Description
There is quick...There is fast and there is this Job. Crisis Rate in lovely Walnut Creek will be gone before you can stop and smell the roses!!! Verified $2,200.00 take home for ER nurse...must submit right now right now. Call me direct Evan Valley @************
Qualifications
2 years experience, CA RN Lic, ACLS, BLS
Additional Information
Medical benefits available from day one for you and your family. We also offer 401(k) matching up to 4%.