Information technology specialist jobs in Tampa, FL - 796 jobs

Solvere Technical Group is seeking a skilled NMCI/Flank Speed End User Support professional to join our team. The ideal candidate will provide technical support and assistance to end users in a timely and efficient manner. Responsibilities: Provide NMCI/Flank Speed end user support. Assists the CNSL Information Technology Manager on all matters related to the maintenance and upkeep of the headquarters and ashore subordinate command NMCI seat management. Manage, maintain, and track NMCI seat and peripheral Contract Line-Item Numbers (CLIN) orders for all headquarters and ashore subordinate commands. Develop project and program plans and milestones and participate in program reviews, status assessments, project and program planning, and project status reviews. Provide periodic NMCI Program Maintenance reports to the CIO to support annual budget reviews for NMCI services. Respond to technical issues for the CNSL staff in support of the CNSL readiness assessment mission. Provide hands on assistance for issues that do not require direct NMCI Help Desk support. Configure laptops for remote access to support CNSL staff travel. Maintain an accurate inventory of NMCI and government assets. Provide end user support for NMCI hardware and software to include various Microsoft products. Assist with printer and peripheral devices. Qualifications: Possess five (5) years of experience working with NMCI networks. Experience must include: Knowledge of SECNAV M-5510 series and SECNAVINST 5239.1 series. Experience in submitting Move/Add/Change (MAC) and account build out requests, help desk support, and customer service. Clearance Requirements: Active Secret Clearance Physical Requirements: This position may involve physical activities typical of a professional work environment. Specific physical demands will vary depending on the role and work setting BENEFITS Solvere offers a comprehensive and generous benefits package. The Solvere benefits package includes medical, dental, and vision insurance for the employee and/or families. Solvere also includes basic life insurance plus short- and long-term disability for the employee. Employees may elect to enroll in our company's 401k plan. Employees will also accrue paid time off and holidays. Additional voluntary options include supplemental insurance plans. About the Company Visit: ************************ Solvere Technical Group is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by law.

Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue. Duties and Responsibilities: Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included; Contact and interface for customers regarding support, troubleshooting and problem resolution; Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution; Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process; Ability to deescalate customer's and resolve customer technical escalations; Create knowledge articles to assist department in resolving known customer issues; Document all activities with customers in CRM per defined process and procedures; Resolve open cases within specified guidelines; Elevate issues following escalation procedure timely and as appropriate; Other duties as assigned; Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer. Job Requirements: Minimum of 2 years' experience in customer service; Experience with MS Office Products; Experience multi-tasking in a fast paced, detail-oriented environment; Experience working independently; Experience working with cross-functional teams; Experience with problem-solving; Knowledge working with Problem Management, Records Management ticketing system (Salesforce); Minimum 3 years' experience in a call center environment with high volume of transactions is preferred; Experience in Healthcare IT industry or medical billing experience is preferred; Experience in Software Technical Support is preferred; Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred; Experience with using and supporting Software as a Service (SaaS) is preferred; Experience using multiple Operating Systems such as Linux and Windows a plus; and Experience organizing and managing workload efficiently and prioritizing projects is preferred. Education: High School Graduate or General Education Degree (GED) is required; Associate degree is preferred. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes.

Description IT Tier 1 Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the best tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us. We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and helping people get back to work quickly. You'll be the friendly first point of contact for internal teams and managed IT clients, handling everyday tech issues and building a strong foundation for your IT career. What You'll Be Doing Be the go-to person for IT help via phone, email, and ticketing system Troubleshoot hardware, software, and network issues using smart questions and diagnostic tools Support audio and video setups in conference rooms (yes, you'll save meetings) Keep tickets moving and resolved within 24-48 hours Help users connect to networks, VPNs, and wired connections Install, update, and maintain software and devices Follow best practices for security, processes, and documentation Jump in on other projects as needed, we're a team What We're Looking For Clear and friendly communication skills-you can explain tech without the jargon Adaptable mindset and willingness to learn new tools and systems Ability to juggle multiple tasks and stay organized Strong problem-solving and decision-making skills Comfortable working independently and as part of a team Basic technical troubleshooting skills and curiosity to learn more Bonus Points If You Have A high school diploma or GED (required) Technical education or 2+ years of IT helpdesk experience CompTIA A+ certification Experience with: Windows, mac OS, Google Workspace, and Microsoft 365 Mac and PC hardware, printers, scanners, and mobile devices Endpoint security or desktop protection tools Perks & Benefits Paid time off starts accruing after 90 days Health benefits & 401(k) eligibility after 60 days Medical, Dental, Vision, and Life Insurance Paid holidays A supportive team environment with room to learn and grow If you're early in your IT career (or ready for your next step) and want to work somewhere that values curiosity, teamwork, and growth-Dex Imaging could be a great fit DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.

Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity. The everyday hustle: Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform. Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product. Efficient troubleshooting and successful resolution of technical support issues. Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions. Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies. Communicate with clients to gather evidence necessary for successful digital content and domain takedowns. Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency. Develop and maintain an up to date, deep working knowledge of our product and service. Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal. Do you have what it takes? 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role. Experience working with Enterprise clients across multiple time-zones. Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply. Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely. Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns. Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements. Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work. Detail oriented with excellent problem solving and analytical skills. Must demonstrate a positive attitude to work, great energy, and effort. Must be adaptable, focussed, accountable and helpful. Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential. What makes you uncommon? Specific experience using Service Now or equivalent software to manage communication with clients. Specific experience using JIRA to manage technical escalations to internal teams. Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.

Department: Network Operations / Low-Voltage Systems Employment Type: Full-Time (In-Person Only) NOT A REMOTE position. We are seeking a driven and technically skilled Network / Low-Voltage IT Specialist to support and enhance our growing portfolio of ISP networks, access control systems, CCTV deployments, and core network infrastructure. This role supports everything from ISP network delivery, camera system deployments, and access control platforms, to switching, routing, server environments, and field troubleshooting across our client sites. Depending on experience, this position can scale from IT Support Technician to Network Engineer or Systems Administrator within our low-voltage environment. Core Responsibilities Network & Infrastructure Install, configure, and maintain network devices including Ubiquiti switches, Trendnet switches, MikroTik routers, and Aditum gateway routers used for ISP control and property-wide bandwidth management. Support the deployment and maintenance of fiber, copper, and wireless network infrastructure across multi-building properties. Administer and troubleshoot core services: TCP/IP, DNS, DHCP, VLANs, VPNs, routing/switching, QoS, and trunking. Monitor system performance, availability, and site security across diverse environments. Low-Voltage / Security Systems Provide Tier 1 3 support for: CCTV systems (Verkada, Axis, Ubiquiti UniFi Protect) Access control platforms (Verkada AC series, Schlage ENGAGE/NDE/LE, 2N intercoms, and associated backend systems) VoIP, ISP circuits, and site network backbones Configure and troubleshoot POE devices, NVR alternatives, camera networks, door controllers, intercom systems, and multi-tenant network structures. Systems Administration Support Windows, Linux, and mac OS workstations and light server environments used for internal operations. Assist in cloud and virtualization environments including AWS, Azure, VMware, and Hyper-V. Implement and maintain endpoint protection, patching, backup solutions, and routine system updates. Technical Support & Field Operations Provide on-site and remote support for internal teams and clients, including structured cabling, device replacement, and network optimization. Assist with the setup and onboarding of new equipment, systems, and user environments. Maintain clear documentation of network configurations, access control IDs, VLAN maps, ISP assignments, and incident logs. Support field teams during installs, troubleshooting, and commissioning. Collaboration Work directly with Project Managers, Field Technicians, and Engineering staff to ensure smooth handoffs, proper configurations, and best-in-class system performance. Communicate clearly and professionally with clients, property managers, and general contractors. Required Skills & Competencies Technical Skills Strong understanding of Networking Fundamentals: TCP/IP, DNS, DHCP, VLANs, VPNs, NAT, routing/switching. Hands-on experience with: Ubiquiti UniFi switching & Wi-Fi systems Trendnet switches MikroTik routers (ISP routing, firewall, queues) Aditum managed ISP gateways Fiber terminations, SFPs/SFP+, and power budgeting Experience with CCTV and access control systems: Verkada (cameras + access control) Axis Communications Schlage (NDE/LE/ENGAGE) 2N IP Intercoms Ability to support structured cabling environments (Cat6, fiber, patching, rack builds). Familiarity with cloud platforms (AWS/Azure) and virtualization (VMware/Hyper-V). Strong understanding of cybersecurity basics: firewalls, encryption, segmentation, endpoint management. Soft Skills Exceptional problem-solving and analytical ability. Strong communication and technical documentation skills. Customer-focused mindset, especially during on-site field work. Ability to prioritize and manage multiple tasks in fast-paced environments. Team-oriented approach with adaptability to field and office workflows. Recommended Certifications (Not required but strongly preferred) CompTIA ITF+, A+, Network+ Cisco CCST Networking or Cybersecurity Microsoft M365 Fundamentals or Windows Client Any vendor-specific certs (Ubiquiti UEWA, Axis, Verkada Command training, MikroTik MTCNA) are a plus. Education & Experience Associate s or Bachelor s degree in IT, Networking, Cybersecurity, or related field or equivalent hands-on experience. 2 7 years of experience in IT support, networking, or low-voltage systems integration. Pay: $75,000 to $85,000 DOE Benefits: Health insurance Dental Insurance Vision Insurance Paid time off Schedule: 8 hour shift Day shift Monday to Friday Weekends as needed Work Location: In person (No Remote work)

Work Hours: Monday - Friday, 8:00am - 5:00pm Expected Starting Salary Range: $65,118.41 - $84,653.94 Professional and tactical information technology work that requires an incumbent to produce advanced analytical and technical work products. The incumbent identifies and resolves major work problems and projects of a nature that lower-level employees are unable to solve or overcome, including analysis, design, development, configuration, testing, training, documentation, and production support. Work requires creative and original thinking and is performed under the general direction of senior professionals with significant latitude for individual and team initiative, judgment, and discretion. The incumbent works with customers to determine hardware, software, and system functional requirements through business analysis, and facilitates strategic planning initiatives to achieve business value through partnership. The incumbent reports to a senior manager, or designee. Working Conditions: Indoor office situation; high noise environment while performing certain responsibilities. Lifting equipment up to 50 lbs. alone; up to 75 lbs. with assistance. Assignment to work a variety of work schedules including compulsory work periods such as callouts, maintenance windows, special assignments, emergencies, and disaster situations. Essential Functions: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position. The incumbent is an effective team player and provides technical leadership skills in a manner that fosters commitment, team spirit, pride, and mutual trust and respect; and manages the work of others. The incumbent is self-motivated, promotes organizational change, and is committed to challenging the status quo; and is proficient in using business process disciplines in performing work assignments in an effective and efficient manner, while providing recommendations for continuous improvements. Assesses resources and capabilities to influence and develop others to change or improve standards, policies, procedures, and work plans to enable high-performance. Contributes to project plans, executes, and supports business strategies and solutions that meet critical success factors and desired outcomes, with appropriate key performance indicators for monitoring and controls. The incumbent contributes to a shared vision with the ability to work with others to achieve that vision. Leverages the PMO for planning, implementing, reporting and evaluating work; and supports the discipline of project management. Creates business cases that justify cost in terms of business value and return on investment and maintains the highest standards of financial stewardship. Provides for service level criteria and meets or exceeds service level commitments in pursuit of customer satisfaction. Manages customer expectations through Business Relationship Management. Stays on the cutting-edge of relevant technology by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Takes ownership for troubleshooting major technical, organizational, and controversial problems and projects, and provides corrective actions driven by a sense of urgency. Occasionally prepares and delivers verbal and written presentations to peers, executives, and customers at various levels of the organization. Supports and participates in employee developmental plans, and evaluates, counsels, and rates organizational and employee performance as required. Trains and mentors' colleagues and lower-level employees as a subject matter expert. Performs other related work (including weather or extreme emergency duties) as required. Advanced proficiency in two or more of the following fields: Database Administration, Network Services, Desktop Services, Server Administration, Application Design, Application Development, Solution Life-Cycle Management, Enterprise Architecture, Quality Assurance, Incident Problem Management, Change Management, Configuration Management, Security Management, Financial Management, Service Management, Customer Service Center, Production Application Services, Storage Area Network, Middleware Services, Project Portfolio Management, Document Management, Wireless Communications, Telecommunications, Radio, Audio Visual, Geographical Information Services, Internet Web Services, Business Intelligence, and Organizational Development. Subject matter experience must be current with particular emphasis on Microsoft platform administration including the following. Active Directory, Windows Server, PowerShell, Azure, Azure AD, Office 365, Office 365 Planner, Office 365 Teams, Office 365 Security and Compliance Center, Azure Active Directory B2B, SharePoint developer, SharePoint Administration, PowerBI, PowerApps, Power Automate. High School Diploma or equivalent with (6) six years of relevant information technology experience; or (4) four years of relevant information technology experience and an associate degree in information technology, computer science, computer technology, or related field; or (2) two years of relevant information technology experience and a bachelor's degree in information technology, computer science, computer technology, or related field. One (1) year of leadership experience. The job drives a County Van to various County facilities. Valid driver's license required with valid Florida driver license required within 30 days of hire. Must be able to pass a background check (including fingerprinting) and Criminal Justice Information System (CJIS) Level 4 Security Awareness Training before start date. Must possess or be able to obtain Federal Emergency Management Agency (FEMA) certifications IS-100.b and IS-700.a within six months from date of hire. Equivalent combinations of education and experience may be considered. Other highly desirable knowledge, skills, abilities, and credentials relevant to the position such as ITIL, EPAS, SDLC, PMBOK, and other related certifications desired. Candidate to demonstrate competencies and possess certifications in one or more specific fields. Knowledge, Skills, and Abilities: Knowledge in standard office practices, policies, procedures, personal computers, operating systems and related software applications. Ability to multi-task, with proficiency in managing personal daily activities and major problems and projects for self and others that may cross section and organizational boundaries. Proficiency in the use of reference materials to research and solve major problems Proficiency in the application of methods and theory in resolving major problems. Proficiency in applying new technologies, soft skills and procedures to gain acceptance Ability to work with others to lead or mentor teams and facilitate groups to achieve success. Ability to prepare and deliver effective presentations at various levels. Ability to use diplomacy in dealing with difficult customers and delivery of business services. Ability to communicate effectively, both verbally and in writing, with peers and others in a clear and concise manner. Ability to communicate with tact, patience and courtesy at all levels of the organization. Ability to assist lower level personnel with training of new technologies, processes, and procedures. Ability to establish and maintain effective work relationships, both inside and outside of the work section. Ability to self-develop relevant job-related skills for current and future roles. Ability to understand, follow, and to provide specific instructions, priorities, policies and procedures. Ability to identify and take ownership in resolving major problems and troubleshooting. Knowledge and commitment to quality workmanship, dependability, and the principles of accountability, civility, and ethics.

Data Age Business Systems, Inc. is the pre-eminent industry leader in financial transaction software in the nation. This is a great opportunity with an established, highly successful Software Company with a success track record spanning 30 years! Data Age offers the industry's leading product and service within the Collateral Loan and Money Services Business industry with over 3,000 clients via their flagship product PawnMaster. This position will be based at the corporate office in Clearwater, FL. Summary: The Technical Support team member will be responsible for technical phone support for end users by performing the duties listed below. Duties and Responsibilities: Responsible for software application technical and phone support, basic computer hardware and Microsoft Windows Operating Systems, as well as networking essentials. Maintains strong technical support communications and works directly with customers on a regular basis. Responsible for maintaining highest level of customer service at all times with clients. Responsible and accountable for proper problem resolution and follow up. Documents and tracks IT communication problems to ensure timely and complete resolution. Conduct follow-up calls to clients when necessary.

Information Technology Specialist - Esquire Law Services MISSION STATEMENT: Esquire Law Services' Mission is to be the leader in management, technology development and implementation for law departments and law firms. The entire team of Esquire Law Services is dedicated to protecting our clients' rights and to obtain financial justice from the parties responsible for their losses. We pride ourselves on forging meaningful relationships with our clients, built upon trust, and imparting our principal values into our individualized approach to each case. We are privileged to serve our clients in our community. We maintain a commitment to excellence and justice with an unrelenting devotion and dedication to our core principles. VISION: Using our law knowledge combined with data science, we strive to advance the legal space with lawyer-led and tech-driven approaches to modernize and improve how we manage cases. We strive to handle each matter with accountability and responsiveness, as if we were representing ourselves. We are seeking a motivated and organized IT Specialist to join our dynamic IT Team. As a key member of our team, you will be responsible for providing comprehensive technological support to our attorneys, legal assistants, and paralegals as they handle a wide variety of personal injury cases. The job consists of assisting with both the following tasks and any other IT issues that arise: ï‚· Must be willing to travel. ï‚· Responsible to follow the principle of GMP to the best of their ability at all times. ï‚· Responsible for support and execution of installation, configuration, maintenance, and support of local users computer, printer and software ï‚· Monitors network and server performance. ï‚· Identifies, troubleshoots, and resolves technical problems in order to maintain reliable user interface. ï‚· Where necessary, refers problems to vendor and supplier support services. ï‚· User support and issue management by phone, email, and Service Desk ticket system. ï‚· Collaboration with senior technical staff and customers to perform PC, laptop, server and other assessment services. ï‚· Perform physical labor on an as-needed basis to move and install PC's, printers, servers, and other technology and facility assets. ï‚· Planning and execution of Windows OS and desktop application user training.

About the Role We are seeking a Clinical IT Productivity Specialist to serve as a dedicated technology partner to a high-performing surgeon. This unique role blends healthcare IT expertise with hands-on clinical workflow support. You'll shadow the surgeon throughout their daily schedule-both in clinic and surgical settings-identifying opportunities to boost efficiency, streamline system usage, and implement artificial intelligence tools that reduce administrative burden. You will report directly to the IT Director and the assigned surgeon, providing real-time support and innovation at the point of care. Daily travel is required throughout the Tampa Bay area, with coverage extending as far north as Odessa and east to Wesley Chapel. ⸻ What You'll Do • Optimize Productivity: Shadow the surgeon to observe clinical workflows, identify inefficiencies, and recommend improvements. • Leverage Technology: Research, test, and implement AI-driven tools and system optimizations to reduce redundant tasks and improve documentation, order entry, and imaging review. • Provide On-the-Spot Support: Act as the surgeon's direct IT partner, ensuring rapid troubleshooting and immediate resolution of technical barriers. • Enhance EHR & Systems Use: Configure templates, shortcuts, and customizations within the EHR (eClinicalWorks preferred), PACS, and dictation systems. • Track Impact: Measure and report time saved, throughput improvements, and overall productivity gains. • Be a Bridge: Serve as the frontline liaison between clinical practice and the IT department, ensuring technology works for clinicians-not against them. ⸻ What We're Looking For • Education: Bachelor's degree in Information Technology, Healthcare Informatics, or related field (or equivalent experience). • Experience: • 3-5 years of healthcare IT support or informatics experience. • Experience supporting physicians and clinical workflows required. • Orthopedic or surgical environment exposure strongly preferred. • Hands-on experience with AI tools, dictation software, or automation systems is a big plus. • Skills: • Strong communication and interpersonal skills; comfortable working side-by-side with physicians in high-pressure settings. • Analytical mindset with the ability to spot inefficiencies and design practical solutions. • Proficiency with EHRs (eClinicalWorks strongly preferred), PACS/imaging, and Microsoft/Office 365 productivity tools. • Comfort with observing surgeries and working in a clinical environment. • Ability to travel daily across multiple sites in the Tampa Bay area. ⸻ Why Join Us? This is not a back-office IT role-it's frontline, hands-on, and highly visible. You'll have a direct impact on physician productivity, patient care, and the adoption of cutting-edge technology. You'll also gain a rare opportunity to partner closely with both clinical and executive leadership, making this an excellent career growth path toward clinical informatics leadership.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: We are team players, collectively working towards a common goal. We work each day with a growth mindset focused on the success of our coworkers, clients, and the company. We do the right thing with an honest and transparent approach that always puts our clients first. We take ownership of our work, always seeing it through to completion. If this opportunity excites you, we invite you to continue reading! We are looking for a Remote Help Desk Technician who is a results-oriented professional dedicated to client satisfaction and skilled in resolving technical issues. As a Remote Help Desk Technician, you will leverage your expertise in desktop operating systems and commitment to providing outstanding service to support our clients. Your daily responsibilities will include troubleshooting Windows 10 / 11 and MacOS, working with Office 365, and managing user accounts in Active Directory. Excellent communication skills are crucial, as you will often be translating technical concepts to non-technical users. If you're motivated to help end users resolve their technology challenges while expanding your own knowledge in the process, this position is for you. Here's what you'll be doing: You'll provide remote desktop and laptop support, addressing break/fix issues, application installations, and configuration of user settings. You'll also be involved in the security side of things, where you'll be tasked with investigating and remediating malware alerts and helping users enroll in MFA. You'll diligently document, track, and escalate tickets through our ticketing system and keep our documentation platform current. You'll collaborate with a talented team to deliver exceptional service to our clients, all from the comfort of your remote workspace. This position is classified as hybrid, as you will mainly work from home. However, there will be periodic visits to client sites and attendance in the office when it's necessary to collect shipments or equipment. The working hours for this position will be from 8:30 AM to 5 PM EST. Requirements Minimum of 2 years of professional IT support experience Must reside in the Tampa, FL area for onsite client support Preferred experience in an MSP/MSSP environment Working knowledge of Windows 10, Windows 11, and mac OS Proficiency with Microsoft 365 applications Familiarity with Office 365 cloud services (preferred) Knowledge of Azure and/or AWS (a plus) Strong time‑management skills and the ability to prioritize effectively Excellent verbal and written communication skills A+ and/or Network+ certifications (preferred) Experience using a ticketing system; Autotask experience is a significant advantage Ability to lift and carry up to 50 pounds Reliable internet connection and a quiet workspace for remote support Valid driver's license for onsite visits and equipment pickup Benefits At FusionTek, we truly believe our people are our most valuable asset. That's why we're proud to offer: 💰 Competitive salary: $25 - $30/hour 🎯 Quarterly bonus eligibility to reward performance 🏥 Comprehensive coverage: 90% of medical, dental, and vision insurance expenses paid 📈 401(k) plan with 4% company matching and immediate vesting 🎉 Generous time off: 8 paid holidays + 17 PTO days in your first year 📚 Educational reimbursement for certification tests and access to company-supplied training resources 📱 Monthly cell phone stipend to support your connectivity needs 🤝 Team culture: Fun events and opportunities to connect with colleagues

*Open Until Filled* Responsible for assisting with developing and implementing MTSS systems at the school and district level by fostering a climate of shared responsibility and shared commitment; supporting regional and school communities in the implementation of evidence-based practices and programs; advocating for an integrated, Multi-Tiered System of Supports; promoting the use of collaborative planning and problem solving; modeling the use of data to drive decision making; seeking, providing, and supporting professional development opportunities; advancing meaningful parental and community involvement; and delivering comprehensive services. EDUCATION, TRAINING & EXPERIENCE Master's degree in education or a closely related field Experience with development and implementation of professional development training Experience with program evaluation strategies and methods Experience in the assessment of student skills using a variety of formal and informal assessment tools Experience with the implementation of a Multi-Tiered System of Supports at the school or district level CERTIFICATES, LICENSES & REGISTRATIONS Valid Florida Educator's Certificate PREFERRED QUALIFICATION School based Leadership experience School Psychologist experience Must have experience in Multi Tiered Systems of Support, including identification of needs, implementation of interventions, and action planning around data. Click here for Job Description. Pasco County Schools utilizes the Florida Care Provider Background Screening Clearinghouse for fingerprinting and Level II background screening. For more information about the Florida Clearinghouse and Level II background screening requirements, including eligibility assessments and compliance guidelines, please visit ********************************* Notification of Nondiscrimination: The District School Board of Pasco County does not discriminate on the basis of race, color, sex, religion, national origin, marital status, disability, or age in its programs, services, and activities or in its hiring and employment practices.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job Description Employment Type: Full-Time, On-Site Clearance Requirement: Active DoD Secret Clearance Lucayan Technology Solutions is seeking an IT Help Desk II Technician to provide Tier 2 support for the 6th Medical Group (6 MDG) at MacDill AFB. This role serves as an escalation point for complex issues, supporting system integrity, compliance, and advanced troubleshooting to ensure the availability of mission-critical medical IT systems. Key Responsibilities Respond to and resolve escalated technical issues involving hardware, software, and networks. Provide Tier 2 support for desktops, servers, and enterprise applications. Manage and troubleshoot user accounts, Active Directory, and group policies. Support patch management, updates, and system security configurations. Track and resolve incidents using ServiceNow and AFNET Remedy ticketing systems. Assist with configuration and troubleshooting of networking equipment in coordination with admins. Perform system monitoring, diagnostics, and root cause analysis for recurring issues. Mentor and support Help Desk I staff by providing technical guidance. Ensure compliance with DoD cybersecurity directives and reporting requirements. Required Qualifications Associate's degree in IT, Computer Science, or related field (or equivalent experience). 2+ years of experience in IT support, including Tier 2 troubleshooting. Strong knowledge of Windows operating systems, Active Directory, and enterprise applications. Familiarity with networking fundamentals, patch management, and security tools. U.S. Citizenship required. Required Security Clearances & Training Active DoD Secret Clearance. DoD 8570 IAT Level II Certification (CompTIA Security+ CE, CCNA Security, or equivalent). Must complete DoD IA/Cyber Awareness, AT Level I, and ITIL-based training per PWS requirements. Preferred Qualifications CompTIA Network+ or higher networking certification. Microsoft MCSA/MCSE certification. Experience supporting IT in a DoD healthcare environment. Work Environment On-site daily at MacDill AFB, Tampa, FL. Standard schedule: Monday-Friday, 7:30 AM-4:30 PM (with 1-hour lunch). Must comply with AFOSH safety and Air Force installation access requirements. Why Lucayan? At Lucayan Technology Solutions, you'll join a mission-driven team supporting U.S. defense operations. We value our people as our greatest asset and offer opportunities to grow your career while making a direct impact on national security. Apply Now to advance your IT career and deliver mission-critical support at MacDill AFB. Powered by JazzHR VpEUXmRF4q

Job Description Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR xCjs7tRetZ

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Helpdesk Technician plays an important role in making sure that happens. The Helpdesk Technician handles the first level support requests that come in from our Clients. They are the first to touch a helpdesk ticket and make sure that the issued is handled quickly and the Client is informed of what to expect every step of the way. When help is needed the Helpdesk Technician can get help from or escalate issues to other members in Service Delivery Team. RESPONSIBILITIES & TASKS Customer service Providing a first point of contact for customers through our helpdesk, be that via phone, email or ticket Delight our Clients with a Friendly, Quick and Helpful Experience Provide the Client with basic remote troubleshooting Use of our Ticketing System Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Managing and recording all work though our Ticketing System Make sure that Client Documentation is well maintained Split tickets that have several issues into their own individual ticket Make sure that tickets aren’t “stale” throughout the process USE of our Monitoring and Management Tools Review RMM dashboard and apply remediation actions as indicated by our Processes Review regularly scheduled\/automated actions as indicated by our Processes PROJECT WORK From time to time the projects team will need additional resource to help deliver projects either on site or remotely. When opportunities arise the Help Desk Technician may be required to help with project delivery. Communication, Reporting & Risk Escalate tickets that require Senior Helpdesk Engineer support Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Submit Timesheets & Expense reports as indicated on their SOPs Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients ​ Team Work Follow the schedule provided by the Service Delivery Manager or Service Coordinator \/ Dispatcher Follow Standard Operating Procedures (SOPs) for daily \/ weekly recurring tasks Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues Identify opportunities for improvement and make constructive suggestions for change Contribute to the process of innovative change effectively Undertake other duties as required by the Service Delivery Coordinator, Service Delivery Manager or CTO Requirements SKILLS AND ATTRIBUTES DESIRED A love of (and ability to) Solve Problems & Challenges Great Communications skills, founded in being a good listener An understanding of support tools, techniques and how technology is used to provide services Strong understanding of operating systems, business applications, printing systems and network systems Must be able to type quickly and accurately while talking on the phone A deep desire to deliver an amazing Client Experience Knowledge of IT Applications, Software & Hardware The ability to speak both Geek and human Great Communications skills, founded in being a good listener IT literate – Advanced user level A deep desire to deliver an amazing Client Experience Drivers license The ability to speak both Geek and Human The ability to keep up with & adapt to the fast\-paced IT world NICE TO HAVE Experience using a Ticketing system \/ RMM Tool and PSA software Experience providing support via remote tools Experience handling Technical Service Tickets Experience and knowledge of working with the Microsoft 365 Platform Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP) \/ IT Support Business. "}}],"is Mobile":false,"iframe":"true","job Type":"Contract","apply Name":"Apply Now","zsoid":"714146902","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Technology"},{"field Label":"Work Experience","uitype":2,"value":"0\-1 year"},{"field Label":"City","uitype":1,"value":"Tampa"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"33626"}],"header Name":"Help Desk Technician","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00300005","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********02540053","FontSize":"12","location":"Tampa","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"im4gvfa724fe99039466e9cd3a725c2199343"}

OUR COMPANY REVOLVES AROUND MISSION-DRIVEN ENGINEERING At Lucayan Technology Solutions LLC, we strive to solve our customer's hardest problems. Our highly focused customer-centric approach is crucial to our customer's success and ultimately ours. We aim to be a breath of fresh air: and be the most innovative organization in the Government contracting space. Sounds cliche? No worries the proof is in the pudding. To get there, we need exceptionally talented, bright, and driven people. Join us if you'd like to be a part of our journey. Right here, right now, this is your chance to make history and put a ding in the universe. Lucayan Technology Solutions is hiring a Systems Help Desk Technician to Support for the 6th Medical Group (6 MDG). Job Summary: The Systems Help Desk Technician is responsible for providing Tier II technical support to end users within a military medical facility environment. This role involves troubleshooting a wide range of computer, software, printer, web, and mobile device issues through phone, electronic communication, and in-person support. Primary Duties: Diagnose and provide corrective action for IT issues, completing approximately 75 tickets per week. Provide technical support on various computer software, printers, web services, and mobile devices. Identify, research, and resolve technical problems, ensuring timely resolution through the DHA-approved ticketing system. Document, track, and monitor issues to ensure a timely resolution. Support the installation, maintenance, and security of clinical workstations and PC-based medical application client software. Perform basic PC hardware troubleshooting and assist with IT/Medical IT Asset Hardware refresh by deploying new computer equipment to staff. Minimum Qualifications: CompTIA Security+ certification required. Demonstrated extensive knowledge and technical skills in IT support, preferably within a healthcare or military environment. Ability to lift up to 40 pounds and travel between facilities as needed. Excellent communication skills, both verbal and written in English. National Agency Check with Local Agency Check and Credit Check Benefits: Medical/dental plans w/ FSA & HSA options Vision Plan Short-Term Disability Insurance Long-Term Disability Insurance 401k 2 weeks PTO 10 Paid Federal Holidays Workers Compensation Commuter Benefits

Coke Florida is searching for an IT Engineering Cloud Systems/Database Admin to work out of our Tampa HQ facility, working Monday - Friday. What You'll Do: The Cloud Systems Administrator is responsible for the daily administration, monitoring, and support of the organization's cloud infrastructure and services. This role ensures the stability, security, and performance of cloud-hosted systems by performing routine maintenance, managing user access, supporting deployments, and assisting with troubleshooting. The administrator works closely with cloud engineers, developers, and security teams to maintain a reliable and compliant cloud environment. Roles and Responsibilities Administer cloud resources (virtual machines, storage, networking, databases, identity/access). Monitor system health, performance, and capacity across cloud environments (Azure). Perform routine updates, patching, and backups/restores of cloud systems. Administer on-prem/cloud base database administration tasks. Manage user accounts, roles, and permissions within cloud platforms. Troubleshoot and resolve day-to-day cloud infrastructure issues, escalating when necessary. Support cloud deployments and application integrations. Maintain system documentation, standard operating procedures, and runbooks. Assist in implementing security and compliance requirements, including IAM, encryption, and logging. Participate in disaster recovery and business continuity planning. Collaborate with engineers on cloud automation and optimization initiatives. For This Role, You Will Need: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 2-3 years of IT systems administration experience with exposure to cloud environments. Working knowledge of at least one cloud provider (AWS, Azure, or GCP). Familiarity with networking, virtualization, storage, and security concepts. Basic scripting experience (PowerShell, Bash, or Python) preferred. Certifications such as CompTIA Cloud+, or Azure Administrator Associate are a plus.

Job DescriptionSalary: Junior Systems Administrator Full Time - Tampa, FL Elutions is a well-established, global provider of Operational Business Solutions. We focus on energy conservation and critical asset performance. As the top leader in our industry world-wide, we are constantly on the lookout for go-getters, people who aren't afraid to work hard, but have fun at the same time. Elutions thrives on its culture of innovation, integrity, and hard work. Those who join our team aren't just bright, but are willing to develop and hone their skills every day, all while making a significant difference in the world. To help facilitate our growth and continue our success, Elutions is seeking a motivated, hard-working Junior Systems Administrator to help support our infrastructure, and assist in the maintenance of our office and nearby datacenter. This position will report directly to our remote IT Director. Primary Responsibilities Troubleshoot in a helpdesk capacity both on-site and remotely. Assist in the design and/or development of automation in asset tracking and helpdesk roles. Administrate infrastructure servers and remote access Assist in administering our Microsoft365 tenant Maintain Windows Server including Exchange, Domain Name System (DNS), and Active Directory (AD). Provide ongoing network and server maintenance. Prepare new workstations and laptops. Rack and wire of data center systems. Organize hardware inventory. Benchmark/test/wire network. Support and aid users in MS365 apps and basic Windows functionality. Support miscellaneous IT projects. Other responsibilities as required. Qualifications Associates Degree in Relevant Field required; Bachelors degree preferred. Previous troubleshooting experience required. Strong customer service orientation and follow-through mentality. Creative problem-solving and time management skills. Continuous improvement focus. Proficiency in Microsoft Office365 . Multi-lingual is a plus. Benefits of joining the Elutions team Competitive pay. Medical, dental, vision, life, and disability insurances are available. Paid company holidays, vacation, and sick days. 401K. Flexible schedules. Opportunity to be part of an innovative team-oriented work environment. Frequent office events and team-building activities. Opportunities for advancement depend solely on ability, performance, and contribution to the firms success.