Information technology specialist jobs in Texas - 3,136 jobs
Information Technology Specialist
Kaye/Bassman International
Information technology specialist job in Plano, TX
IT Specialist
Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our InformationTechnology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results.
Day-to-Day:
Provide technical support for end-users and office technologies per established policies and procedures.
Manage and support hardware for remote office environments.
Deploy and retrieve home office hardware for remote users.
Deliver deskside and MFP printer support.
Ensure timely resolution of IT support tickets, meeting established SLAs.
Maintain hardware inventory and facilitate hardware ordering requests.
Play an active role in developing and implementing IT processes and procedures.
Provide IT support for new remote office setups.
Assist users with the installation and setup of computer hardware and peripherals.
Why KBIC?
Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued.
Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance
Work-Life Balance - PTO and a flexible work environment to support your well-being.
Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere.
As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff.
What We're Looking For:
3+ years of verified experience in a corporate IT support role.
Proficiency in Windows 11, Office 365 administration, and Microsoft Office.
Experience with Zoom and Teams.
Strong knowledge of PC hardware troubleshooting and common software issues.
Mac OS troubleshooting experience.
Familiarity with Apple and Android phone support.
Ability to provide remote and phone-based support.
Strong team player with the ability to work under deadlines and unsupervised.
Experience using remote management tools for troubleshooting and support.
Must pass a background check and drug screening.
Comfortable working onsite full-time in Plano, TX (this is not a remote role).
Additional Preferred Skills:
Experience using a help desk ticketing system.
Knowledge of SonicWall and general networking concepts.
Ability to manage multiple projects simultaneously.
About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
$63k-89k yearly est. 5d ago
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IT Support Specialist - Construction - up to $100k
Andersen James Group
Information technology specialist job in Fort Worth, TX
IT Support Specialist - Construction
Up to $100k salary
A growing construction contractor is hiring an IT Support Specialist to support office staff and field teams across multiple project sites. This role is ideal for someone early in their IT career who already understands construction environments and wants more ownership, exposure, and responsibility.
You will handle day-to-day IT support, user training, and system setup, while helping improve how technology is used across the business.
Fluent Spanish speakers required.
What You'll Be Doing
Provide IT support for office and field employees
Set up and support laptops, tablets, phones, and jobsite devices
Troubleshoot Microsoft 365, logins, permissions, and basic network issues
Manage user access across construction software platforms
Support multiple project sites with remote and in-person IT help
Train new hires and existing staff on company systems and tools
Create simple training guides and onboarding materials
Assist with rollout and adoption of new technology and AI tools
Provide bilingual IT support and training (English / Spanish)
Visit jobsites when hands-on support is needed
What You'll Need
2+ years of IT support experience
Experience supporting a construction or field-based business
Comfortable working with multiple project sites and teams
Strong Microsoft 365 experience
Familiarity with construction software is a plus
Interest in AI tools and new technology
Fluent in English and Spanish (spoken and written)
Valid driver's license
What's On Offer
Long-term role with a stable construction contractor
Hands-on IT position with real responsibility
Exposure to field operations and project sites
Opportunity to grow with the business as systems expand
Supportive environment with room to develop your career
IT Support Specialist - Construction
Up to $100k salary
$100k yearly 1d ago
IT Support Specialist
Paladin Consulting 4.6
Information technology specialist job in Fort Worth, TX
Westlake, TX
Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support
Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology.
Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance.
Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage.
Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions).
Support and maintain endpoints with respect to antivirus and security policies.
Provide support for Sales and Field teams located across the US and Canada.
Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE.
Recommend small automation improvements using AI-assisted workflows.
Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments.
Use EasyVista for ticketing, documentation, and asset tracking.
Maintain accurate user, device, and software documentation.
Assist with audit readiness and ensure traceability of regulated IT activities.
Technical Skills:
Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada.
Operational Knowledge:
Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.
$40k-71k yearly est. 4d ago
Online Exam Proctor & Tech Support Specialist
Orbis Education
Information technology specialist job in Dallas, TX
A prominent education provider in Dallas, Texas, seeks a dedicated individual to manage computer testing rooms, proctor online nursing exams, and provide technical and administrative support. The ideal candidate should have excellent communication and organization skills, be familiar with technology, and hold at least a high school diploma. Experience in higher education and proficiency in Microsoft Office is preferred. Join a team committed to maintaining academic integrity and supporting students in their educational journey.
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$36k-60k yearly est. 4d ago
Chief Information Technology Officer
The Association of Technology, Management and Applied Engineering
Information technology specialist job in San Antonio, TX
ABOUT EVENTS DC
The Washington Convention and Sports Authority, which trades as “Events DC”, is the premier host of conventions, sports, entertainment, and cultural events in the nation's capital. As the official convention and sports authority for Washington, DC, we create experiences that engage, excite and entertain visitors from around the world and benefit our local economy and community. The organization - which is an independent authority of the District of Columbia government - evolved out of the merger of the Washington Convention Center Authority and the DC Sports and Entertainment Commission and serves as the preeminent voice in establishing and positioning the city as a leading conventions, meetings, sports and entertainment destination.
Events DC owns and/or operates some of the most iconic venues in the nation's capital, including the Walter E. Washington Convention Center (“Convention Center”), the Robert F. Kennedy (RFK) Memorial Stadium and surrounding campus (including the Festival Grounds, the Skate Park at RFK, and The Fields at RFK), the non‑military functions of the DC Armory and the historic Carnegie Library at Mt. Vernon Square (home of a global flagship Apple Store and the DC History Center). The organization also built and now serves as landlord for Nationals Park, the first LEED-certified major professional sports stadium in the United States. Additionally, Events DC owns and/or operates venues on the St. Elizabeths Campus including the R.I.S.E. Demonstration Center, the Gateway DC events pavilion, and the Entertainment and Sports Arena, home of Monumental Sports & Entertainment's WNBA Washington Mystics, NBA G League Capital City Go‑Go and practice facility for the NBA Washington Wizards (collectively, the “Venues”).
Events DC also supplements its own event programming through a range of targeted investments in the region's marquee sports, entertainment and cultural properties (e.g., National Cherry Blossom Festival, DC Jazz Festival, etc.). The organization is supported by a variety of cross‑divisional functions including legal, finance, IT, procurement, and communications/marketing. More information about Events DC can be found at eventsdc.com.
Events DC has three core lines of business:
Conventions and Meetings - which operates the Convention Center and Carnegie Library and is responsible for attracting and hosting conventions, meetings, trade shows and other events
Sports and Entertainment - which operates the RFK Stadium campus, the DC Armory, the Entertainment and Sports Arena, Gateway DC and the R.I.S.E.
Demonstration Center and is responsible for attracting and hosting a variety of sporting and entertainment events
Creative Services - responsible for creating new events and programming, both as live and digital content, including through GATHER by Events DC, a virtual platform featuring a high‑end production studio, a “virtual” venue and an on‑demand repository for highlighting and showcasing content related to food, sports, music, entertainment & culture, and community.
In addition to its venue and event operations, Events DC manages and executes a program of Strategic Initiatives - a set of short‑ and medium‑term programs which optimize our existing assets, or that develop new ones to further our mission for the District.
ABOUT THE CHIEF INFORMATIONTECHNOLOGY OFFICER
The Chief InformationTechnology Officer (CITO) will establish and lead Events DC's technology vision, strategies, and plans for growth and promotes innovation in technology while leading the development and implementation of all IT initiatives for Events DC.
The CITO is responsible for general business planning regarding the technology and systems required to maintain Events DC's business operations and competitive advantage. The CITO will supervise systems and quality assurance processes, while also ensuring that Events DC employees, stakeholders and service partners have the state‑of‑the‑art resources required to efficiently and creatively execute the organization's mission of creating economic and community benefits for the residents and businesses of the District of Columbia.
Toward these objectives, the CITO will effectively manage Events DC's Technology Management Department, inclusive of system operations, informationtechnology standards, system security, business continuity planning (to include disaster recovery), budget formulation and management. The CITO will also manage significant enterprise‑wide initiatives, including new business systems (e.g., HRIS, eprocurement, finance, and booking systems) across venues. The Chief InformationTechnology Officer reports directly to the Chief Executive Officer.
POSITION RESPONSIBILITIES
Some of the responsibilities of the Chief InformationTechnology Officer for Events DC include:
Maintaining optimal operations performance of the organization's multi‑venue IT infrastructure, including evaluating cost effectiveness and making strategic recommendations regarding upgrades or enhancements to better enable Events DC employees to work and engage collaboratively from multiple offices across the District of Columbia
Proactively managing an outsourced‑services model of IT system components (e.g., telecom equipment and services, core network operation functions) in order to increase levels of service and efficiency for Events DC's customers and employees while also identifying new revenue‑sharing opportunities via capital upgrades and product additions that keep the organization on the cutting edge of technology offered in the conventions and meetings, hospitality, sports and entertainment industries
Evaluating, recommending, implementing and championing new or updated technology tools that enhance or offer increased productivity of Events DC staff in a cost‑effective and security‑focused manner, including on‑premise, cloud‑based and/or SaaS platforms, as warranted, while simultaneously maintaining existing systems and hardware across the enterprise
Developing and implementing corporate‑wide IT standards and usage policies for new and existing systems and products
Managing, directing, mentoring, and coaching a team of IT professionals who develop and deploy solutions and technology support to Events DC
Recruiting, developing, and retaining the diverse, highly‑talented workforce required to meet the complex and evolving technology needs of the organization
Leveraging the organization's existing investment in IT equipment and personnel to improve overall operations while supporting the organization's strategic objectives and business plans
Protecting the organization's IT assets and services via a high level of expertise and demonstrated experience with both hardware and software technologies that ensure the usability, integrity and security of the network, data and desktop computing environment
Recommending and supporting technology requirements for Strategic Initiatives, a portfolio of projects that create new market opportunities, optimize assets/venues, and position the organization for future success. Examples include assessing the technological needs for new venues and new types of events that the organization will create, host, or sponsor as part of Strategic Initiatives planning
QUALIFICATIONS
Qualified candidates will have a demonstrated ability to bring the benefits of informationtechnology to solve business issues while managing costs and risks as well as a track record that strongly indicates their capacity to successfully deliver on the responsibilities outlined above.
Qualified candidates will also possess the following combination of education and experience:
Bachelor's degree in computer science or closely related field Ten (10) years of management experience in planning, evaluating and directing information processing organizations and in applications development
Five (5) years of experience supervising the activities of computer professionals engaged in designing, developing, implementing and supporting systems
Proven track record of optimizing organizational effectiveness through innovation
Preferably, the next CITO will also possess the following education, experience, and credentials:
Master's degree in informationtechnology, or closely related field, or coursework towards an advanced degree
Previous experience in the hospitality and/or sports and entertainment industry, or similar service provider‑based business
Certification in networking, project management, or other technical discipline
#J-18808-Ljbffr
$74k-120k yearly est. 3d ago
IT Specialist / IT Support (Veterans Encouraged to )
Jenna Evola
Information technology specialist job in Texas
About the Role We're hiring IT Specialists to join our growing team and we're especially looking for U.S. military veterans who were honorably discharged between 2012 and 2025. No prior IT experience is required. We provide hands-on training to help you build the skills needed to succeed in today's tech-driven world. If you're a veteran looking to start or grow your civilian career, this is the perfect opportunity to transition into the IT field.
Responsibilities
Assist with setup, maintenance, and troubleshooting of computer systems and networks
Provide basic technical support and problem resolution
Learn to install and configure hardware, software, and applications
Support cybersecurity and data protection best practices
Work collaboratively with IT professionals and team members
Qualifications
Veterans discharged between 2012 2025 are strongly encouraged to apply
No IT experience required training is provided
Strong communication, teamwork, and attention to detail
Willingness to learn and grow in a fast-paced environment
Technical aptitude or interest in technology is a plus
What We Offer
Competitive pay: $26 $33 per hour
Veteran-supportive work environment
Paid training and certification opportunities
Career advancement paths in IT and tech fields
Flexible work schedules and supportive leadership
Who We're Looking For
We're looking for veterans and transitioning service members who are ready to build a rewarding civilian career in IT. Your discipline, dedication, and problem-solving mindset are what set you apart we'll help you gain the technical skills to match.
Apply today and start your next mission a successful career in IT!
$26-33 hourly 29d ago
Help Desk Technician
Dexian
Information technology specialist job in Plano, TX
Job Title: Technical Support Representative
Type: 6+ Month contract
Shift Expectations
There are no fixed shifts. Coverage gaps exist across mid-day, nights, weekends, and holidays. Flexibility is required.
Position Summary
The Junior Level 1 Service Desk / Technical Support Representative provides first-level technical support in a fast-paced, call-driven environment. This role is ideal for early-career or junior technical professionals with strong troubleshooting skills and the ability to communicate clearly with end users.
The position blends Level 1 help desk responsibilities with customer service, supporting users over the phone with application, device, and basic system issues while delivering a positive support experience.
Key Responsibilities
Handle inbound support calls in a high-volume environment
Provide Level 1 technical troubleshooting for applications, devices, and basic system or connectivity issues
Guide users through step-by-step resolutions over the phone
Identify issues, resolve at first contact when possible, and escalate appropriately
Accurately document issues, actions taken, and resolutions in ticketing or CRM systems
Navigate multiple systems while actively supporting live calls
Follow defined processes and adapt to changing tools and procedures
Training & Attendance Expectations
Training schedule: Monday-Friday, 8:00 AM - 4:30 PM
Training is 100% onsite
Training performance is evaluated before independent call handling
Attendance and punctuality during training are critical
Multiple unexcused late arrivals or absences may result in release
Any no-call/no-show will result in immediate release
Shift Expectations
No fixed shifts; flexibility is required
Coverage may include mid-day, nights, weekends, and holidays
Candidates must clearly communicate shift availability during screening
DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$36k-60k yearly est. 2d ago
Desktop/Lab Systems Support Technician
Teksystems 4.4
Information technology specialist job in Baytown, TX
Our clients Customer Solution provides best-in-class customer service and IT solutions that enable our business customers to win in the markets they compete. This role will support the Baytown Technology and Engineering Complex (BTEC) by delivering technical solutions, process improvements, and seamless support for lab environments. You will interface with local and global IT service partners and collaborate with CX regional teams (Americas, EAME, AP) to ensure reliable, secure, and cost-effective IT operations.
This position offers exposure to a breadth of opportunities across infrastructure, applications, business analysis, and process engineering, working closely with business customers in Upstream, Downstream, Chemical, and Corporate functions to understand their needs and deliver increased business value through innovation and advanced technology.
Key Responsibilities:
Provide operational support for BTEC labs, including:
Management of Lab, LAN, and local non-domain user accounts.
Administration of lab-related computer systems and technical projects.
Support domain migration of lab machines from legacy domains to secure research domains.
Maintain and reconcile lab inventory (evergreen process).
Test and implement application virtualization, moving toward VDI solutions.
Collaborate with lab technicians and vendors for technical solutions, upgrades, and preventative maintenance on instrument control applications.
Ensure strong documentation and adherence to security and compliance standards.
*Skills*
Desktop, Windows, Office 365, Windows 10, Support, Troubleshooting, Hardware, Help desk support, Imaging, Customer service, Active directory, Help desk, Install, Technical support, Windows 7, Deployment, Desktop troubleshooting, Helpdesk troubleshooting, Printers, Desktop hardware
*Top Skills Details*
Desktop, Windows, Office 365,Windows 10,Support,Troubleshooting,Hardware,Help desk support, Imaging, Customer service, Active directory, Help desk, Install, Technical support, Windows 7,Deployment,Desktop troubleshooting, Helpdesk troubleshooting, Printers, Desktop
*Additional Skills & Qualifications*
Required Skills & Qualifications:
Operating Systems Expertise: Experience supporting multiple Windows OS versions (XP, 7, 10, 11), including specialized modes (kiosk, test mode, SMBv1).
Networking Knowledge: Understanding of IP addressing, DHCP vs static, multi-NIC configurations, and proxy setups.
Hardware Familiarity: Ability to work with PCI cards, serial adapters, and related device drivers.
Remote Management: Proficiency in Active Directory and Remote Desktop.
Strong troubleshooting, communication, and customer service skills.
Ability to read and understand scripting languages (basic scripting skills are a plus).
Excellent documentation practices.
Nice-to-Have Skills:
VMware Workstation and vSphere experience.
SCCM/MECM for system management.
Familiarity with virtualization technologies and VDI environments.
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Baytown, TX.
*Pay and Benefits*The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Baytown,TX.
*Application Deadline*This position is anticipated to close on Jan 16, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-35 hourly 7d ago
Technical Support Specialist, Electronics
Cellgate Access Control Systems
Information technology specialist job in Carrollton, TX
About CellGate
CellGate is a rapidly growing access control technology company based in Carrollton, TX. We design and support cellular-based access control solutions used across commercial, residential, and industrial environments. Our culture is collaborative, technically curious, and focused on building great products and great teams.
The Role
We are seeking a Technical Support Specialist with a strong electronics background to support dealers and technicians installing and maintaining CellGate access control systems.
Access control experience is not required. We provide structured training on our products and systems. What matters most is hands-on experience with low-voltage wiring, multimeters, and electronic system troubleshooting.
This is an in-office role supporting installers and partners via phone and case management tools. It is well suited for someone who understands how electronic systems behave and wants to apply those skills in a stable, team-based technical support environment with opportunities for advancement as technical proficiency and responsibility increase.
Key Responsibilities
Provide phone-based technical support to dealers and technicians using CellGate systems
Troubleshoot issues using electronics fundamentals, including power verification, wiring integrity, grounding, and signal strength
Guide customers in the use of multimeters to check voltage, continuity, and resistance
Identify whether issues stem from wiring, power, signal, configuration, or hardware
Follow documented troubleshooting workflows and escalation procedures
Clearly document findings, actions taken, and resolutions in the case management system
Collaborate with teammates to improve troubleshooting processes and product reliability
Ideal Candidate Profile
This role is a strong fit for candidates who have:
Hands-on experience with low-voltage wiring, electronics, or electro-mechanical systems
Regularly used multimeters for diagnostics such as voltage, continuity, and resistance
Experience troubleshooting systems such as alarms or security systems, access panels or control boards, AV or low-voltage systems, or industrial or building electronics
Comfort explaining technical concepts clearly over the phone
Interest in learning access control and cellular-based systems, with training provided
Strong attention to detail and a methodical troubleshooting mindset
If you have worked as an electronics technician, low-voltage installer, cable tech, alarm technician, or similar role, this position will feel familiar.
What This Role Is (and Is Not)
This role emphasizes electronics fundamentals and structured troubleshooting, not senior engineering or system design responsibilities
This role is not intended for senior engineers or field systems integrators seeking advanced engineering-level compensation
Why Technicians Choose This Role
No field work or travel
Apply hands-on electronics knowledge in a clean, team-based environment
Consistent schedule and in-office stability
Structured training on access control and cellular-based systems
Opportunities for advancement and compensation growth based on performance, technical proficiency, and business needs
Employment Details
Location: Carrollton, TX (on-site)
Employment Type: Full-time
Compensation: $20-25 per hour
Required Qualifications (Screening)
At least 1 year of technical support, electronics, or low-voltage experience
Willingness to undergo background check and drug screening per local regulations
Comfortable working in an on-site setting
Comfortable commuting to the job's location
Preferred Qualifications
Experience supporting or installing electronic or low-voltage systems
Prior phone-based or customer-facing technical support experience
$20-25 hourly 2d ago
Community Services Technical Support Specialist
Opengov 4.4
Information technology specialist job in Dallas, TX
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.
Job Summary:
The Technical Support Specialist plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, training and supporting them in OpenGov products to transform how they serve their communities. The ideal candidate should possess a technical degree (Computer Science degree preferred), be energized by analytical problem solving, and be interested in learning about and using AI to solve complex problems.
This entry-level position is designed for individuals eager to learn and grow within a fast-paced environment. You'll receive hands-on training, mentorship, and clear pathways for advancement.
The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. The Technical Support Specialist independently manages their case backlog by assessing, analyzing, and providing technical expertise towards resolution while delivering high customer satisfaction. This position also requires providing technical guidance up to including impromptu software training.
Responsibilities:
Provide customer technical support via omnichannel interactions in order to achieve key performance goals, ensuring customer interactions are addressed in a timely and accurate manner and meeting or exceeding service levels.
Utilize service management system (Salesforce Service Cloud) for case management by providing adequate log notes, timely case updates, and work towards First Contact Resolution (FCR) for incoming inquiries to Support.
Independently assess and prioritize incoming cases, applying technical judgment to determine appropriate resolutions or escalations.
Triage customer reported incidents for severity, urgency and content to ensure consistency and quality.
Perform research across various tools to determine if the incident is a known issue or defect.
Troubleshoot a wide range of technologies and replicate incidents versus the expected results and document steps to reproduce.
Provide technical guidance and software training to customers and internal teams, influencing best practices and support strategies.
Contribute to the existing knowledge base to support customer self-service and training.
Participate in scheduled training sessions to learn internal and proprietary technologies.
Utilizing AI tools to service more customers faster with higher quality.
Requirements and Preferred Experience:
Experience in working with/troubleshooting: SQL and Data Management, GIS, ETLWorks pipeline, API data failures
Ability to build strong interpersonal, written and verbal communication skills required.
Strong technical aptitude to problem solve and understand complicated problem statements required.
Ability to develop and maintain clear documentation for triaging, responding to, troubleshooting, and resolving issues.
Excellent organizational, time-management, and prioritization skills required.
Ability to collaborate and thrive within a team environment required.
Ability to learn new technologies and concepts quickly required.
Ability to handle multiple competing priorities required.
Must be able to work specific shifts to provide support during business hours required.
Participate in rotating on-call after business hours support required.
Experience or interest in using AI
Compensation:
$52,000 - $60,000
On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.
Why OpenGov?
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started.
A Team of Passionate, Driven People
This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Compensation Range: $52K - $60K
Apply for this Job
$52k-60k yearly 3d ago
IT - Teamcenter Administrator
Acro Service Corp 4.8
Information technology specialist job in Fort Worth, TX
Job Title: IT - Teamcenter Administrator
Duration: 12 Months
1st Shift (07:00 AM - 03:30 PM)
Contract To Hire Opportunity
Fully Onsite
Job Description: The selected candidate will be responsible for next generation Integrated Product Support (IPS) landscape which includes Teamcenter, Cortona 3D, SLICwave, and more. The candidate must be a self-starter, have the ability to balance daily operations as well as project work, and should possess diverse technical experience, business acumen, and strong customer service skills.
Job Responsibilities:
• Own Teamcenter Administration for the enterprise, consulting with business leaders and application users to deliver technical and functional solutions
• Lead activities to design, build, and test delivery systems and components for IPS suite of applications including Teamcenter, Cortona 3D, and SLICwave, among others
• Assist the IT PLM admin team with support of other engineering applications as needed including patching, upgrades, and end-user support tasks
• Deliver creative solutions with a focus on mitigating recurring issues and limiting manual troubleshooting tasks
• Collaborate with IT peers to ensure adherence to security controls, vulnerability management, hardware/software currency, and reporting requirements
• Provide quick and efficient support of incidents and outages
• Deliver direct and responsive communication to business users in support of issues, planned maintenance activities, and project updates
• Work effectively with process owners and SMEs to understand business requirements
• Create/update support documentation, ensuring accuracy and appropriate detail
Education Requirements: Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or similar is required
Position Requirements:
• 5+ years of experience with application and Windows server administration
• 5+ years of Teamcenter system administration
• Experience implementing and upgrading Teamcenter
• Excellent communication skills both written and verbal, with the ability to present complex issues to diverse audiences
• Good understanding of user authentication (e.g., Kerberos, SAML 2.0, LDAP, etc.)
• Demonstrated teamwork and collaboration in a professional setting
• Strong problem solving and critical thinking skills
• Ability to work independently and as part of a team
• Capable of adapting to a dynamic work environment, solving problems, and learning new skills/technologies on the fly
• Temp to Perm
Preferred Skills:
• Familiarity with development, collaboration, and testing tools (e.g., JIRA, Git, SVN, etc.)
• Exposure to Logistics Systems and/or Service Bill of Material
• Basic understanding of databases
• Familiarity with Linux OS
• Strong organizational, analytical, multitasking, and time management skills
• Ability to mentor peers on required skillsets and process knowledge
$65k-84k yearly est. 2d ago
Senior IT Specialist
Partnerships for Dentists
Information technology specialist job in Dallas, TX
Job Title: Senior IT Specialist
Type: Full-Time Salary: $80K-$90K (Based on Experience)
About the Role:
Partnerships 4 Dentists (P4D) is seeking an experienced Senior IT Specialist to support and manage IT infrastructure across 40+ dental practices nationwide. This role is based in the Dallas-Fort Worth area with 10% travel to support clinic openings, upgrades, and projects.
This is a hybrid position supporting a mix of physical and virtual environments, working with both internal IT and external MSPs. The ideal candidate brings deep technical knowledge and strong project leadership.
Top Skills & Experience (Required):
Must have 3+ years of hands-on experience with:
Windows Server administration (Active Directory, deployment, configuration - physical & virtual)
Network administration (firewalls, VPN, DHCP, DNS, dual WAN setups, cabling, racking, and network design)
Project management (hardware/network upgrades, VoIP migrations, vendor coordination)
Procurement and ground-up installation of IT infrastructure
Dental IT Experience (Preferred, Not Required):
Experience supporting Open Dental, Dentrix, Eaglesoft
Familiarity with dental imaging devices and software (e.g., Dexis, VaTech EzDent-i, Eaglesoft Schick, Carestream)
Technical Environment & Tools:
Microsoft OS (Server & Workstation), VMs
VoIP setup and dial plan management
Cisco Meraki, Unifi hardware
Citrix Cloud Connector, VDA
Data migrations, software conversions
Asset management & change management processes
Familiarity with compliance standards (HIPAA, PCI, SOC, etc.)
Soft Skills:
Strong communication and multitasking skills
Ability to troubleshoot complex technical issues
Team-oriented, self-starter with ability to lead and manage technical projects
Benefits:
401(k), Health/Dental/Vision/Life Insurance
PTO, Flexible Schedule, Employee Discounts
Bonus Pay Potential
Work Location: Hybrid - Remote, with some onsite work at Dallas HQ and travel to dental practices.
$80k-90k yearly 2d ago
RAN Tier 2 Support
Nextgen | GTA: A Kelly Telecom Company
Information technology specialist job in Plano, TX
Looking for a RAN Tier 2 - Onsite- Plano TX
accepting on W2 candidates, No C2C candidates
What you will bring to the table as a RAN Tier 2:
10 Years of experience with RAN, RF
Experienced in wireless (3g, 4g, 5g)
Experience with end to end Call flow process
Experience troubleshooting and scripting using Linux or Unix
Experience with Tier 1 or tier 2 level work
Experience with Samsung/ Nokia
Willing to go onsite
What you didn't know about us:
Competitive salary
Health, Dental and Vision Benefits
Long-Term growth potential
401k
With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
$39k-63k yearly est. 3d ago
Production Support Lead
Ascendion
Information technology specialist job in Dallas, TX
Ascendion is a fullservice digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.
Ascendion | Engineering to elevate life
We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
Build the coolest tech for the world's leading brands
Solve complex problems - and learn new skills
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience
Experience a community of change makers!
Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
About the Role
Job Title: Production Support Lead
Location: Dallas, TX
Key Responsibilities:
Experience in production support, system administration, or development related to healthcare management systems.
Experience in .NET (C#, ASP.NET, SQL Server) and Guiding care
Experience with claims processing, benefits management, and provider network management in the healthcare space.
Strong familiarity with databases and writing complex SQL queries.
Experience in system integrations, including REST APIs.
Healthcare knowledge (Medicare, Medicaid, insurance terms, etc.) is highly desirable.
Ability to communicate with internal and external stakeholders in high-pressure situation (Major incidents / Application outage)
Required Skills & Experience
Proficiency in SQL, Java (for backend tasks), and working knowledge of APIs (REST/SOAP).
Experience with web services.
Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus.
Knowledge of HIPAA and other healthcare regulations is a plus.
Usage of AI in Application Support
Hands on automation experience
Salary and Other Compensation: The annual [salary/hourly rate] for this position is between [$125,000 - 130,000 annually]. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [life insurance] [long-term disability insurance] [short-term disability insurance] [paid parking/public transportation] [12 days/hours of paid time off] [08 days/hours of paid sick and safe time] [09 days/hours of paid vacation time] [2 weeks of paid parental leave] [x paid holidays annually] [add others as needed- include all material benefits available to the position]
Want to change the world? Let us know.
Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!
$125k-130k yearly 2d ago
LDAR Inventory Projects Technician
Alliance Technical Group 4.8
Information technology specialist job in Port Arthur, TX
The LDAR Inventory Projects Technician position performs activities related to LDAR (Leak Detection and Repair) component inventory projects. The project may consist of multiple tasks to initiate, modify, or validate the facilities' current component inventory of the LDAR program. Tasks associated with this position provide various clients with regulatory compliance services related to facility environmental programs.
Essential Functions
* Understanding of EPA Method 21 including inspection techniques and instrument calibration
* Ability to identify various process equipment (valves, pumps, compressors, flanges, piping connections, etc.)
* Accurately and completely perform administrative duties, including recordkeeping documentation and forms, submitting receipts, and completing daily timesheets
* Become proficient in project field responsibilities including reviewing Pipe and Instrumentation Diagrams (P&IDs), flag process lines/equipment, affix physical component inventory tags, and accurately document component information required.
* Ability to perform Quality Assurance/Quality Control (QAQC) of work and upholding set company standards
* Knowledge of applicable regulatory requirements related to project facility
* Ability to functionally utilize, maintain, and troubleshoot project specific equipment including Toxic Vapor Analyzers (TVA's), electronic data logging devices and computers
* Reporting Open Ended Lines (OEL), Audible Visual and Olfactory (AVO) emissions, damage, or hazards to appropriate site-specific personnel
* Ability to successfully complete and maintain required safety and site-specific training and accreditations.
* Incorporate safety into daily work activities, utilize all required safety personal protection equipment and perform safety inspections/audits as required
* Maintains cleanliness of company property, including office, vehicle, and other work areas
* Aid other company projects as needed and/or perform other job-related duties as assigned.
Supervisor Responsibilities
* No supervisory responsibilities; may provide guidance to other employees/individuals.
Required Qualifications
* EDUCATION REQUIREMENT - High School Diploma or GED
* Ability to pass a comprehensive background check and drug screening.
* Must pass all applicable safety training.
* Complete the Transportation Working Identification Credential (TWIC) program followed by verification via a TWIC card.
Knowledge, Skills & Abilities
* Safety first attitude
* Mechanical and hand tool knowledge; basic electrical/mechanical skills
* Ability to perform data entry using Alliance software.
* Ability to work in physically demanding field conditions, physical endurance.
* Professional attitude and ability to learn.
* Ability to perform effectively at heights; ability to operate lifts/sky jacks and other large equipment.
* Awareness of personal and industrial safety requirements, particularly in relation to signs of heat stress, exhaustion, and emergency first aid
* Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy.
* Ability to effectively communicate with associates and customers.
* Ability to read, count, and clearly write to accurately complete all documentation.
Work Environment
While performing the duties of this job, the employee travels extensively to industrial work sites and performs testing in hazardous or extreme working conditions. This position may involve working at extreme heights and may involve intense levels of emotional stress.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* Outdoor work in petroleum refineries, chemical or gas processing facilities walking and standing for prolonged periods of time.
* Adverse weather conditions (extreme hot/cold and inclement weather)
* Carrying equipment on your persons that could weigh up to approximately 15-25 lbs. Testing instruments, data logger, hand tools, and miscellaneous equipment are typically carried in a backpack.
* The work involves ascending stairs, climbing vertical ladders, and working from elevated heights, heights may exceed 300 feet, (wearing personal fall protection when required) with equipment described above.
* All outdoor work is performed wearing personal protective equipment (PPE), which includes, but is not limited to, a hardhat, fire retardant coveralls, safety glasses, hearing protection, safety boots, and a 5-point safety harness (when required).
Travel
(80-100%). Travels to and from various petroleum refineries, chemical or gas processing facilities. Depending on the assignment and the remoteness of the site, may require travel on weekends.
Other Duties
Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Alliance reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.
Key Benefits Include:
Medical, Dental, and Vision Insurance
Flexible Spending Accounts
401(K) Plan with Competitive Match
Continuing Education and Tuition Assistance
Employer-Sponsored Disability Benefits
Life Insurance
Employee Assistance Program (EAP)
Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)
Profit Sharing or Individual Bonus Programs
Referral Program
Per Diem & Paid Travel
Employee Discount Hub
Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
#ELLDAR
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$36k-60k yearly est. 5d ago
Technical Product Support Specialist
Digilock
Information technology specialist job in Houston, TX
We want to hear from you if you are passionate about helping customers and providing exceptional technical support!
As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time and 100% on-site in our Houston, TX**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$34k-69k yearly est. 1d ago
Technical Support Engineer, Splunk o11y Cloud (Fedramp)
Cisco Systems, Inc. 4.8
Information technology specialist job in Richardson, TX
Meet the Team
Join us as we pursue our disruptive new vision to provide a world-class, real-time observability platform that combines logging, monitoring, and tracing.
We are seeking an individual with technical support or consulting experience to provide support services for the Splunk Observability Cloud solution. This individual will work closely with our customers and field delivery personnel to provide break-fix support, operational maintenance, and Premium support services. This position is an integral part of the long-term plan to grow the relationship with our customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in a fast-paced, customer-focused, and fun environment.
Diversity Matters, we harness our unique strengths to deliver the best outcomes. We work closely with several different parts of the organization to learn and educate each other, then we build the right solution for all parties; transparency is at our core. We have fun doing phenomenal work with great people. Come become one of us.
This role can be performed out of our Richardson, TX or Boulder, CO locations.
Your Impact
Support customers who have implemented the Splunk Observability Cloud SaaS solution, guiding the resolution of customer issues and escalations in a professional and timely manner, adhering to SLA guidelines.
Provide clear and effective written and verbal communication to customers, including phone and Webex-based support.
Collaborate with Splunk Development Engineers and Customer Success teams to address customer problems effectively.
Contribute to the creation of technical knowledge content to empower customer self-service.
Utilize existing troubleshooting skills and web technologies knowledge, while further developing expertise in development languages such as .NET, Java, and/or node.JS.
Thoroughly investigate technical issues to determine root causes and propose effective solutions or workarounds.
Support the reproduction of customer issues, file detailed bug reports, escalate cases to Engineering when necessary, and provide comprehensive documentation.
Minimum Qualifications
Applicants MUST be a U.S. Citizen due to the position may require access to U.S. export-controlled technologies, technical data, and/or sensitive government data.
Flexibility to participate in on-call rotations may be required to support our federal customers.
3+ years of experience in customer support, technical account management, or a related field.
A foundational understanding of Kubernetes, REST APIs, cloud computing, and observability concepts.
Exceptional verbal and written communication skills.
Strong troubleshooting and analytical abilities.
Preferred Qualifications
Excellent time management skills with the ability to effectively prioritize SLA-driven customer issues.
A passion for technology and a dedication to thriving in an ever-evolving technical environment.
A customer-centric attitude and a strong willingness to learn.
A Bachelor's degree in computer science or a related field, or equivalent work experience.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $94,200.00 to $125,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$117,600.00 - $171,500.00
Non-Metro New York state & Washington state:
$102,400.00 - $165,800.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$117.6k-171.5k yearly 7d ago
Desktop Support Engineer
Teksystems 4.4
Information technology specialist job in Dallas, TX
o General Maintenance and necessary troubleshooting for conference rooms in multiple sites * Logitech Sync, Lenovo ThinkSmart Manager - 10 hrs/month o Hardware Management, troubleshooting of developer/enterprise grade hardware, and inventory management
* Lenovo, HP, Custom white boxes, Reftab
o Technical documentation for various processes
o Creation, configuration, deletion and overall management of full time and contractor user accounts
*Skills*
Desktop, Technical support, Troubleshooting, Customer service, Help desk support, Active directory, Linux, Windows, Hardware, Office 365, Support, Imaging, Desktop troubleshooting, Service desk, Printers, Desktop hardware
*Top Skills Details*
Desktop,Technical support,Troubleshooting,Customer service,Help desk support,Active directory,Linux,Windows,Hardware,Office 365,Support
*Additional Skills & Qualifications*
- Strong technical aptitude, ability to advance their systems & network administration skills to further support engineering
- ABility to hold self accountable and remain production in ambiguous environment
- Strong communication, team first mindset
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Dallas, TX.
*Pay and Benefits*The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Dallas,TX.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-30 hourly 7d ago
LDAR Inventory Projects Technician
Alliance Technical Group 4.8
Information technology specialist job in Baytown, TX
The LDAR Inventory Projects Technician position performs activities related to LDAR (Leak Detection and Repair) component inventory projects. The project may consist of multiple tasks to initiate, modify, or validate the facilities' current component inventory of the LDAR program. Tasks associated with this position provide various clients with regulatory compliance services related to facility environmental programs. This position requires travel (80-100%) to and from various petroleum refineries, chemical or gas processing facilities. The starting pay rate is $20/hr.
Essential Functions
* Understanding of EPA Method 21 including inspection techniques and instrument calibration
* Ability to identify various process equipment (valves, pumps, compressors, flanges, piping connections, etc.)
* Accurately and completely perform administrative duties, including recordkeeping documentation and forms, submitting receipts, and completing daily timesheets
* Become proficient in project field responsibilities including reviewing Pipe and Instrumentation Diagrams (P&IDs), flag process lines/equipment, affix physical component inventory tags, and accurately document component information required.
* Ability to perform Quality Assurance/Quality Control (QAQC) of work and upholding set company standards
* Knowledge of applicable regulatory requirements related to project facility
* Ability to functionally utilize, maintain, and troubleshoot project specific equipment including Toxic Vapor Analyzers (TVA's), electronic data logging devices and computers
* Reporting Open Ended Lines (OEL), Audible Visual and Olfactory (AVO) emissions, damage, or hazards to appropriate site-specific personnel
* Ability to successfully complete and maintain required safety and site-specific training and accreditations.
* Incorporate safety into daily work activities, utilize all required safety personal protection equipment and perform safety inspections/audits as required
* Maintains cleanliness of company property, including office, vehicle, and other work areas
* Aid other company projects as needed and/or perform other job-related duties as assigned.
Supervisor Responsibilities
* No supervisory responsibilities; may provide guidance to other employees/individuals.
Required Qualifications
* EDUCATION REQUIREMENT - High School Diploma or GED
* Ability to pass a comprehensive background check and drug screening.
* Must pass all applicable safety training.
* Complete the Transportation Working Identification Credential (TWIC) program followed by verification via a TWIC card.
Knowledge, Skills & Abilities
* Safety first attitude
* Mechanical and hand tool knowledge; basic electrical/mechanical skills
* Ability to perform data entry using Alliance software.
* Ability to work in physically demanding field conditions, physical endurance.
* Professional attitude and ability to learn.
* Ability to perform effectively at heights; ability to operate lifts/sky jacks and other large equipment.
* Awareness of personal and industrial safety requirements, particularly in relation to signs of heat stress, exhaustion, and emergency first aid
* Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy.
* Ability to effectively communicate with associates and customers.
* Ability to read, count, and clearly write to accurately complete all documentation.
Work Environment
While performing the duties of this job, the employee travels extensively to industrial work sites and performs testing in hazardous or extreme working conditions. This position may involve working at extreme heights and may involve intense levels of emotional stress.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* Outdoor work in petroleum refineries, chemical or gas processing facilities walking and standing for prolonged periods of time.
* Adverse weather conditions (extreme hot/cold and inclement weather)
* Carrying equipment on your persons that could weigh up to approximately 15-25 lbs. Testing instruments, data logger, hand tools, and miscellaneous equipment are typically carried in a backpack.
* The work involves ascending stairs, climbing vertical ladders, and working from elevated heights, heights may exceed 300 feet, (wearing personal fall protection when required) with equipment described above.
* All outdoor work is performed wearing personal protective equipment (PPE), which includes, but is not limited to, a hardhat, fire retardant coveralls, safety glasses, hearing protection, safety boots, and a 5-point safety harness (when required).
Travel
(80-100%). Travels to and from various petroleum refineries, chemical or gas processing facilities. Depending on the assignment and the remoteness of the site, may require travel on weekends.
Key Benefits Include:
Medical, Dental, and Vision Insurance
Flexible Spending Accounts
401(K) Plan with Competitive Match
Continuing Education and Tuition Assistance
Employer-Sponsored Disability Benefits
Life Insurance
Employee Assistance Program (EAP)
Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)
Profit Sharing or Individual Bonus Programs
Referral Program
Per Diem & Paid Travel
Employee Discount Hub
Other Duties
Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Alliance reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.
Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
#ELLDAR
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$20 hourly 4d ago
Tier 1 Helpdesk Support
Teksystems 4.4
Information technology specialist job in Coppell, TX
REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of the way through studies, please still apply!
*Job Type & Location*This is a Contract position based out of Coppell, TX.
*Pay and Benefits*The pay range for this position is $16.25 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Coppell,TX.
*Application Deadline*This position is anticipated to close on Jan 25, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$16.3-18 hourly 6d ago
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