Information technology specialist jobs in Tucson, AZ - 88 jobs

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Description High School Diploma with 1 to 3 years experience. Main Responsibilities: Provides basic troubleshooting assistance and ticket resolution for personal computer users. Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. Recommends hardware solutions regarding personal computers in assigned areas. Assists with computer studies, projects, and implementation of policies throughout area of assignment. Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. Experience working with personal computer hardware, software, systems, local area networks and terminology. Good organizational and problem solving skills. Ability to operate computer peripherals including monitors, printers and scanners. Qualifications Only US Citizen and Green Card holder Additional Information Kind Regards Ben Mukherjee Technical Recruiter Integrated Resources, Inc. IT Life Sciences Allied Healthcare CRO Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I DIRECT # 732-429-1926 (BOARD) # 732-549-2030 - Ext - 312 LinkedIn: https://www.linkedin.com/pub/ben-mukherjee/36/934/99a Gold Seal JCAHO Certified ™ for Health Care Staffing “INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job DescriptionSummary Our client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of aHelp Desk Support Level III Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Tucson, AZ

Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

Job DescriptionSummaryOur client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of a Help Desk Support Level III Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Mission Provide frontline IT and application support for the team, owning day-to-day help desk requests and serving as the go to resource for Microsoft Dynamics 365 Business Central issues across finance, sales, purchasing, and warehouse operations, so users can work efficiently, and system problems do not disrupt the business. Key Responsibilities Serve as the first point of contact for internal IT support requests (accounts, basic hardware/software issues, connectivity, printers, etc.), escalating more complex issues to external IT or vendors as needed. Provide day-to-day application support for Microsoft Dynamics 365 Business Central across finance, sales, purchasing, and warehouse operations, including: Troubleshooting user errors in AR, AP, purchasing, sales orders, and warehouse documents. Guiding users through correct workflows for posting, approvals, matching, and corrections. Logging and tracking issues, identifying recurring problems, and proposing fixes or training. Support warehouse and inventory processes in BC: Item setup, units of measure, locations, and bins. Warehouse receipts/shipments, picks and putaways, transfers between locations. Inventory adjustments, cycle counts, and resolving on hand quantity discrepancies. Work closely with warehouse, operations, and finance to ensure BC transactions reflect physical movements and shipments accurately and on time. Manage and triage a shared help desk/ticket queue, ensuring timely responses and clear communication to end users. Create and maintain user documentation, quick reference guides, and simple training materials for Business Central and other key systems. Assist with user onboarding and offboarding (accounts, permissions, basic device setup) in coordination with external IT providers. Support small configuration updates and role/permission changes in Business Central under direction from the Senior System Administrator; participate in testing when new BC features, integrations, or process changes are rolled out. Required Experience and Skills 2-5+ years in an IT help desk, application support, or business systems support role. Hands on experience supporting an ERP or similar business system; Microsoft Dynamics 365 Business Central or Dynamics NAV experience strongly preferred. Experience supporting distribution or warehouse operations in an ERP (receiving, picking, shipping, inventory transactions). Strong troubleshooting skills; able to distinguish user errors, process gaps, and basic configuration issues. Understanding of core business processes: AP, AR, purchasing, sales orders, and inventory/warehouse flows. Excellent written and verbal communication; able to explain technical topics in plain language and train nontechnical users. Highly organized and able to manage multiple tickets and priorities in a fast paced environment. Personal Attributes Service oriented and patient; enjoys helping colleagues solve problems and improve their use of systems. Curious and proactive; willing to dig into Business Central and learn how processes connect across finance and warehouse operations.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description The ERP Administrator will be responsible for the administration, configuration, and overall maintenance of the JAMIS Prime ERP system. This role requires a cybersecurity-focused mindset and experience in aerospace and defense industries. The ERP Administrator will ensure the efficient and secure operation of the ERP system and assist with the integration and functionality of the E2 MRP system. Duties and Responsibilities Administer, configure, and maintain the JAMIS Prime ERP system. Ensure system security and compliance with NIST 800.171 and DFARS ************ regulations Collaborate with finance and other departments to support financial and operational processes within the ERP system. Provide end-user support and training on the ERP system functionality and workflows. Implement and manage data backups and recovery plans for the ERP system. Monitor system performance and troubleshoot issues to ensure optimal functionality. Assist with the integration and operation of the E2 MRP system, including inventory management, purchase orders, and job routers Develop and maintain documentation for ERP system processes, configurations, and best practices. Stay current with industry trends and updates related to ERP systems and cybersecurity best practices. Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent work experience. Proven experience with ERP administration, preferably with JAMIS Prime. Strong understanding of cybersecurity principles and practices. Proficient in SQL query language and database management. Excellent problem-solving and analytical skills. Preferred Qualifications: Certifications in ERP systems, such as Certified Specialist in JAMIS Prime or equivalent. Proficient with Power BI for data visualization and reporting. Experience with E2 MRP system administration. Experience with other ERP systems and tools. Experience in the aerospace and defense industry. Strong project management skills. Excellent communication and documentation skills. Job Posted by ApplicantPro

This position will require access to ITAR and/or EAR controlled technical data, technology or source code, and requires that all individuals in this role be authorized to access such information General Description: The IT Support Technician is an hourly, position reporting to the Information Technology & Systems Manager. The IT Support Technician is responsible for support, installation and testing of computer systems, peripherals, mobile devices, 2FA and telecommunication devices in a networked environment. The IT Support Technician will interact with application software, operating systems and hardware to diagnose and resolve issues. The IT Support Technician will be responsible for upkeep of the company intranet. The position requires good analytical and technical skills. The IT Support Technician interacts with people in all levels of the organization; therefore good communication skills are also required. Primary Responsibilities: End user support/help desk for company hardware, software, mobile devices, 2FA, telecommunication devices and network connectivity Installation, upgrade and testing of computer systems, software, peripherals, mobile devices, 2FA and telecommunication devices Diagnose and resolve issues that arise with desktop hardware, software, peripherals, mobile devices, 2FA and telecommunication devices. Generate and maintain user documentation, as required Maintain assigned and unassigned hardware inventory Maintain company intranet site and contents Perform other duties as assigned Overtime may be required on occasion Education and Experience Requirements: Associates Degree in Computer Science or Related Field, or equivalent technical certification 2 years of experience supporting desktop users in a networked environment Proficient technical hardware skills Proficient in Microsoft Office 365, Project, Visio and Adobe Acrobat Proficient in Microsoft Expression Web or similar web development software Good communication skills This position requires the physical ability to do work requiring kneeling, crawling, bending, and reaching overhead, the physical strength to lift, move and carry computer related equipment such as computers, monitors, printers and audio/visual equipment, as well as the ability to perform all duties related to the installation of computer related equipment Specific Tasks and Focus Areas: End user support/help desk for company hardware, software, mobile devices, 2FA, telecommunication devices and network connectivity Provide orientation and guidance to users on how to operate new computer equipment, mobile devices, 2FA and telecommunication devices Provide users with telephone and in person support to troubleshoot minor issues Conduct individual/group training for helpful software concepts & features and tips & tricks Prioritize end user issues as they are received Installation, upgrade and testing of computer systems, software, peripherals, mobile devices, 2FA and telecommunication devices Set up desktop computers/laptops and necessary peripheral devices Configure mobile devices Install company software as advised Check computer hardware, software, 2FA and network connectivity for full functionality Install telecommunication devices Diagnose and resolve issues that arise with desktop hardware, software, peripherals, mobile devices, 2FA and telecommunication devices Troubleshoot and resolve issues that are above end-user level Interface with vendor, when advised, for higher level technical support Advise Information Technology & Systems Manager of complex issues Generate and maintain user documentation, as required Create user guides and reference guides for procedures Maintain assigned and unassigned hardware inventory Maintain current IT inventory with additions/changes/retirement of assigned and unassigned hardware including user and installed software licenses (if applicable) Maintain company intranet site and contents Post current files to the company intranet Update web pages using web development software “AA/EOE/W/M/Vet/Disable” R.E. Darling Co., Inc. is an equal opportunity employer. All qualified applicants will receive consideration of employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as protected veteran, among other things, or status as qualified individual with disability.

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: Secret - Current Junior Network Administrator (P1) - 2 positions Analyst Information Workplace Services Raytheon Digital Technology Classified Infrastructure Services - Collateral Network Engineering team Tucson, AZ - Onsite Position/Active US Clearance required. At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Join this high impact team as a Junior Network Administrator (P1) to ensure the smooth operation of classified network infrastructure at our Raytheon/RTX locations. The installation, maintenance, support, and monitoring of the network infrastructure will be performed. Candidate must have solid background supporting networks and have an active US Secret Security Clearance to be considered. This role is in Tucson, AZ and the role will be onsite at our facilities there, to work in classified computing areas. This role works mostly in the Tucson location Classified Collateral work areas. What you will Do: Maintain smooth operation of voice and data networks. Plans, evaluates, coordinates, and performs installation and/or reconfiguration of hardware and software elements of data and/or voice communication network Work in developing technical expertise in all areas of voice and data networks hardware and software interconnection and interfacing, such as switches, routers, firewalls, authentication servers, encryptors etc. Work with network management software platforms. May propose solutions to management to ensure all communications requirements based on future needs and current usage, configuring such solutions to optimize cost savings aligning with future requirements factoring in redundancy and required network uptime. Prepares or ensures that appropriate network documentation exists, including operational instructions, technical diagrams, and other documentation. Where no documentation exists, assist in developing documentation. Provide regular monitoring and network analysis regarding short- and long-range planning for in-house systems. Assist with coordination of third-party maintenance for network equipment or with vendors for third-party support. Willingness and availability to work outside normal business hours (evenings and weekends) as needed. Must be able to work with general supervision and follow established procedures. You will obtain Certifications in Security+ within 6 months and Cisco Certified Network Associate (CCNA) within a year. Raytheon will provide training to achieve this. What you will Learn: You will apply your Network Engineering skills to defense-oriented programs. You will obtain Certifications in Security+ within 6 months and Cisco Certified Network Associate (CCNA) within a year. Raytheon will provide training to achieve this. Qualifications You Must Have: Typically requires a University/bachelor's degree with less than 2 years of relevant experience, will consider equivalent of a minimum 4 years of relevant Network or IT Systems Administration experience. Experience with Networking equipment such as Cisco (or other product) routers, switches, firewalls, and/or intrusion detection systems, including software upgrades. Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: We ideally need someone with Cisco ISE experience with 802.1X, SolarWinds, and setting up client server environments for government networks. Security + and or CCNA certifications currently active. Experience with current cabling and fiber standards. Experience with access control list, security posture, and vendor best practices. Experience with Visio diagramming and design capabilities. 1-2 years of experience with network management software. Willingness and availability to travel domestically as needed. Knowledge of configuration and troubleshooting of encryption devices. Effective customer service skills, including oral and written communications. Experience with platforms such as IP telephony, NTP servers, GemOne, and SolarWinds. Ability to work under time constraints. Experience with classified computing, STIG compliance, and network refreshes Current DoD Top Secret level security clearance What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility - This role is NOT eligible for relocation support. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a current & active US security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************ More information on our Tucson, AZ Location: **************************** RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

**Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance **Security Clearance:** Secret - Current **Junior Network Administrator (P1) - 2 positions** **Analyst Information Workplace Services** **Raytheon Digital Technology** **Classified Infrastructure Services - Collateral Network Engineering team** **Tucson, AZ - Onsite Position/Active US Clearance required.** At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Join this high impact team as a Junior Network Administrator (P1) to ensure the smooth operation of classified network infrastructure at our Raytheon/RTX locations. The installation, maintenance, support, and monitoring of the network infrastructure will be performed. Candidate must have solid background supporting networks and have an active US Secret Security Clearance to be considered. This role is in Tucson, AZ and the role will be onsite at our facilities there, to work in classified computing areas. This role works mostly in the Tucson location Classified Collateral work areas. **What you will Do:** + Maintain smooth operation of voice and data networks. Plans, evaluates, coordinates, and performs installation and/or reconfiguration of hardware and software elements of data and/or voice communication network + Work in developing technical expertise in all areas of voice and data networks hardware and software interconnection and interfacing, such as switches, routers, firewalls, authentication servers, encryptors etc. + Work with network management software platforms. + May propose solutions to management to ensure all communications requirements based on future needs and current usage, configuring such solutions to optimize cost savings aligning with future requirements factoring in redundancy and required network uptime. + Prepares or ensures that appropriate network documentation exists, including operational instructions, technical diagrams, and other documentation. Where no documentation exists, assist in developing documentation. + Provide regular monitoring and network analysis regarding short- and long-range planning for in-house systems. + Assist with coordination of third-party maintenance for network equipment or with vendors for third-party support. + Willingness and availability to work outside normal business hours (evenings and weekends) as needed. + Must be able to work with general supervision and follow established procedures. + You will obtain Certifications in Security+ within 6 months and Cisco Certified Network Associate (CCNA) within a year. Raytheon will provide training to achieve this. **What you will Learn:** + You will apply your Network Engineering skills to defense-oriented programs. + You will obtain Certifications in Security+ within 6 months and Cisco Certified Network Associate (CCNA) within a year. Raytheon will provide training to achieve this. **Qualifications You Must Have:** + Typically requires a University/bachelor's degree with less than 2 years of relevant experience, will consider equivalent of a minimum 4 years of relevant Network or IT Systems Administration experience. + Experience with Networking equipment such as Cisco (or other product) routers, switches, firewalls, and/or intrusion detection systems, including software upgrades. + Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. **Qualifications We Prefer:** + We ideally need someone with Cisco ISE experience with 802.1X, SolarWinds, and setting up client server environments for government networks. + Security + and or CCNA certifications currently active. + Experience with current cabling and fiber standards. + Experience with access control list, security posture, and vendor best practices. + Experience with Visio diagramming and design capabilities. + 1-2 years of experience with network management software. + Willingness and availability to travel domestically as needed. + Knowledge of configuration and troubleshooting of encryption devices. + Effective customer service skills, including oral and written communications. + Experience with platforms such as IP telephony, NTP servers, GemOne, and SolarWinds. + Ability to work under time constraints. + Experience with classified computing, STIG compliance, and network refreshes + Current DoD Top Secret level security clearance **What We Offer** + Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. + Relocation Eligibility - This role is NOT eligible for relocation support. **Learn More & Apply Now!** **Please consider the following role type definition as you apply for this role.** + Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. **Clearance Information:** This position requires a current & active US security clearance. **DCSA Consolidated Adjudication Services (DCSA CAS)** , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************ More information on our Tucson, AZ Location: ***************************** RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk **Your role and responsibilities** As an Infrastructure Lab Technician Apprentice at IBM, you will have the opportunity to apply your knowledge and experience using the latest tools and technologies to support IBM processors, storage or other semiconductor hardware. Throughout your apprenticeship, you will work closely with experienced engineers, technicians and other mentors in a production and/or development hardware raised floor environment to maintain all specific hardware related to the IBM Infrastructure Group. Where applicable, you will be taught all day-to-day activities/responsibilities of a hardware raised floor environment on multiple different Infrastructure specific raised floors. This work will be physical hands on in nature with some lifting and physical dexterity requirements. You will also learn and be responsible for a variety of lab safety procedures relevant to the specific raised floor environment, as well as learning and utilizing the specific hardware life cycle workload applications. To that end, you will be trained and expected to certify via testing in all specific responsibilities. Specific to the hardware life cycle, you will be expected to rack, stack, cable (power and network), new hardware, as well as un-rack and pack old hardware and cabling. What is an Apprenticeship? IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally recognized credential from the DOL. During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM. Who you are An apprenticeship is about learning. We're seeking candidates who have the following requirements, but we know you're just getting your career started, and we're committed to helping you learn and grow. If you've had some experience with data analysis or simply working in a team oriented environment in the past, you're exactly the type of candidate we're looking for. To be successful, you need: * Drive and eagerness to learn * Ability to work independently, and in an efficient and organized manner * Ability to work collaboratively as part of a team * Strong troubleshooting * Some basic knowledge or experience in electrical engineering sciences i.e. Electrical Safety, Electron Theory, AC/DC Basics, Wires and Cables, Computer Electronics, Electrical Testing Equipment What's the experience? As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams. This position is not eligible for visa sponsorship. Relocation assistance is not available. **Required technical and professional expertise** * Willingness to complete the requirements of the apprenticeship program * High School Diploma or GED * Some knowledge or experience with any of the following: * Physical computer hardware installation * Workstation problem and change tools for workload tracking, PC based * Must be able to team lift large hardware units Must be able to work in fast paced physically demanding environment **Preferred technical and professional experience** None IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

I.T. Systems Administrator Levels I, II, III Department: Information Technologies (I.T.) The Systems Administrator's role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The System Administrator Levels I, II and III will equally apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in, order to maximize the benefit of IT systems investments. All levels are responsible for exact duties and tasks, share equivalent access to complete all duties, tiers may have additional projects and deadlines determined by department Management. Duties and Responsibilities (Specific areas of responsibilities, included but not limited to). Design and deploy new applications and enhancements to existing applications, software, and operating systems. Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems. Propose and create system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams. Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies. Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues. Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems. Ensure system connectivity of all servers, shared software, groupware, and other applications. Create and maintain documentation as it relates to system configuration, mapping, processes, and service records. Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. Ensure compatibility and interoperability of in-house computing systems. Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems. Conduct research on software and systems products to justify recommendations and to support purchasing efforts. Monitor and test system performance; prepare and deliver system performance statistics and reports. Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services. Provide orientation and training to end-users for all modified and new systems. Monitors, maintains, supports, and optimizes all network and surveillance systems software, hardware, and associated systems. Applies proven communication, analytical, and problem-solving, skills to help identify, communicate, and resolve issues in, order to maximize the benefit of all system investments. Manages and maintains system and surveillance related data storage and all recording media and/or devices. Cleans and maintains camera domes regularly. Installs new surveillance equipment in and around the Enterprise premises, such as cameras, mounts, pole adapters, camera housings, and lens packages. Maintains inventory of all parts necessary for the maintenance of all network and surveillance systems. Troubleshoots and repairs the network and surveillance systems, including, data storage, cameras, computers, printers, recordable media/devices, and all programmable technology. Maintains and prepares records and reports that meet all regulatory requirements of all hardware and software repairs, including malfunctions. Reports any, and all camera or system malfunctions to the Surveillance and IT management teams. Additional working hours may be required. Some travel may be required. Performs other duties as assigned. Knowledge, Skills, and Abilities: Extensive experience with desktop and server operating systems, including all Windows Platforms. Extensive application support experience with Microsoft Office and knowledge of programming of SQL Databases. Working knowledge of a range of diagnostic, audit, and support utilities, Demonstrated progressive experience in the management of a Technical Services team. Strong understanding of the organization's goals and objectives. Exceptional written and oral communication skills. Strong documentation skills. Ability to absorb and retain information quickly. Keen attention, to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Knowledge of applicable data privacy practices and laws. Good project management skills. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated, and directed, with keen attention, to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Assists IT Team by providing backup/relief support for all positions, as necessary. Demonstrated track record of reliability, responsiveness, and creativity. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Demonstrated track record of providing excellent guest service. Sitting or standing for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting of moderately heavy objects, such as computers and peripherals. Performs other duties as assigned. Minimum Qualifications: College diploma or university degree in the field of computer science, information sciences, or related field and/or 2 years equivalent work experience. Certifications in CompTIA A+/Network + preferred. Exceptional knowledge of computer hardware, including PC's, POS Terminals, Printers, etc. Must be able to work any shift, weekends, holidays, and special events, as needed. Must have employment eligibility in the U.S. Must be able to retain a valid gaming license.

SummaryDepartment - Regional Flood ControlJob DescriptionOPEN TO CURRENT PIMA COUNTY EMPLOYEES ONLY Job Type: Classified Salary Grade: 16 Pay Range Hiring Range: $76,876 - $92,268 Annually Pay Range: $76,876 - $107,660 Annually Range Explanation: Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. Pay Range is the entire compensation range for the position. The Pima County Regional Flood Control District's mission is to protect the health, safety and welfare of Pima County residents by providing comprehensive flood protection programs and floodplain management services that emphasize fiscal responsibility, protection of natural resources, and providing a balanced multi-objective approach to managing regional watercourses, floodplains, and stormwater resources. This position resides within the Integrated Services Division of the Pima County Regional Flood Control District (RFCD GIS). In this role, you will be involved in creating and managing GIS products related to the District's land management activities, and support data management associated with Floodplain Management, Water Resources, Infrastructure Maintenance and Engineering projects. The RFCD GIS team is a small unit operating within a larger Pima County Government GIS framework and offers opportunities to collaborate and develop skills in a wide range of GIS functions both within RFCD and the larger Pima County environment. Essential Functions: As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department's need and will be communicated to the applicant or incumbent by the supervisor. Designs, develops, tests, deploys, and maintains automated geo-processes; Administers, configures, and trouble-shoots backend Enterprise GIS hardware and software to ensure functionality and performance meets business needs; Directs the development and implementation of quality control procedures for GIS processes, procedures, services, and products; Evaluates and makes recommendations to management for acquisition of GIS software, hardware, and peripheral equipment; Performs complex geospatial data building, modeling, and analysis using advanced spatial data manipulation or cartographic procedures; Designs and coordinates the integration of GIS spatial databases with non-spatial enterprise business databases. Interprets aerial or ortho imagery for mapping purposes; Reviews existing or incoming data for currency, accuracy, usefulness, quality, or completeness of documentation, making all necessary corrections and adjustments; Documents GIS procedures, metadata, and operating standards and leads and trains GIS technicians, GIS analysts, and related staff in the operation of GIS analytical procedures; Supervises and evaluates assigned GIS staff, to include making recommendations on hiring, termination, and other related personnel activities. Minimum Qualifications: Bachelor's degree from an accredited college, university or technical school in Geographic Information Systems, remote sensing, cartography, geography or related field as determined by the department head at the time of recruitment, AND two years of technical experience in geographic information creation and analysis. (Relevant experience and/or education from an accredited college or university may be substituted.) OR: Two years of experience with Pima County as a Geographic Information Systems Analyst. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.): Experience in the development, implementation, and maintenance of web-maps and associated applications such as story maps and dashboards in ArcGIS Online or similar platforms. Experience in development and implementation of complex GIS Analysis procedures with a particular focus on floodplain mapping, natural resources modeling, and engineering projects. Experience with non-GIS staff in the development of specialized data schema to store and retrieve information with emphasis on continuous data such as surface models. Experience leading technical staff in the production of GIS products related to hydrology, water resources, or engineering related projects. Expert level ArcGIS Pro knowledge. Experience managing time and tasks efficiently, prioritizing projects and working with limited supervision. Selection Procedure: Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information: Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record. Some positions may require appropriate licenses or certifications at time of appointment or within a specified timeframe, e.g., Certified Business Analyst Professional (CBAP). Failure to maintain the required licensure shall be grounds for termination. Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. Physical/Sensory Requirements: Constantly required to exchange accurate information. Constantly operates a computer and other office machinery. Constantly observes details at close range. Frequently remains in a stationary position. Occasionally moves about inside an office. Occasionally moves office equipment weighing up to 25 pounds. Working Conditions: Constantly works in an indoor environment. EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.

Summary Our client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of a Help Desk Support Level III Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR 2Z3DyKJiFY

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

The ERP Administrator will be responsible for the administration, configuration, and overall maintenance of the JAMIS Prime ERP system. This role requires a cybersecurity-focused mindset and experience in aerospace and defense industries. The ERP Administrator will ensure the efficient and secure operation of the ERP system and assist with the integration and functionality of the E2 MRP system. Duties and Responsibilities Administer, configure, and maintain the JAMIS Prime ERP system. Ensure system security and compliance with NIST 800.171 and DFARS ************ regulations Collaborate with finance and other departments to support financial and operational processes within the ERP system. Provide end-user support and training on the ERP system functionality and workflows. Implement and manage data backups and recovery plans for the ERP system. Monitor system performance and troubleshoot issues to ensure optimal functionality. Assist with the integration and operation of the E2 MRP system, including inventory management, purchase orders, and job routers Develop and maintain documentation for ERP system processes, configurations, and best practices. Stay current with industry trends and updates related to ERP systems and cybersecurity best practices. Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent work experience. Proven experience with ERP administration, preferably with JAMIS Prime. Strong understanding of cybersecurity principles and practices. Proficient in SQL query language and database management. Excellent problem-solving and analytical skills. Preferred Qualifications: Certifications in ERP systems, such as Certified Specialist in JAMIS Prime or equivalent. Proficient with Power BI for data visualization and reporting. Experience with E2 MRP system administration. Experience with other ERP systems and tools. Experience in the aerospace and defense industry. Strong project management skills. Excellent communication and documentation skills.