Information technology specialist jobs in Urban Honolulu, HI - 150 jobs

Responsible for operating and providing support to various applications within HMSA's infrastructure. Responsibilities include, but are not limited to the following: Analyzes production storage usage and recommends modifications as appropriate (storage). Assists with storage requirements definition and acquisition for projects (storage). Coordinates and implements storage requests, backup schedules, and file restoration activities (storage). Plans, schedules and coordinates implementation of storage and backup solutions (storage). Loads, configures and maintains servers, including assistance with server requirements definition and implementation for projects (server). Analyzes and troubleshoots server problems and issues (server). Plans, schedules and coordinates implementation of server upgrades, patches, and tools (server). Configures and installs desktop PCs, peripheral equipment, laptops and other mobile devices. Performs conversions from desktop to laptop. Coordinates port movement and network access issues. Documents procedures for performing configurations and conversions from desktop to laptop. Provides input regarding port availability, equipment locations, device installations and service during project planning and requirements phase for office moves/adds/ changes. Reviews plans for accuracy. Coordinates the deployment of new images, software/hardware upgrades and fixes. Makes suggestions for design of standard set of integrated products (standard image) by recommending hardware and software products to meet user requirements. Sets up accounts under the local domain and assists with Internet access. Assists external users with dial-up access problems. Coordinates and sets up access or service accounts such as Internet and Email. Is aware of service level agreement targets. Explains service procedures to users. Monitors service level agreements regarding desktops to ensure that requirements are met or exceeded. Escalates problems as required based on SLAs. Informs management as appropriate. Troubleshoots problems. Identifies severity of problem and escalates when necessary. Coordinates with users and other IT resources for problem resolution or works with vendor technical support to resolve client problems. Builds checklists and scripts. Determines if loaner PCs are needed. Updates users on trouble ticket status. Ensures follow up on problems with users. Plans, schedules and performs hardware and software repair and installations. Calls in and coordinates all repairs that deal with outside vendors. Documents problem status and resolution in tracking log. Alerts team members about recurring problems. Provides on-the-spot training to users. Evaluates events log and resolves problems as needed. Administers security procedures. Unlocks or sets passwords as needed. Reports security issues when appropriate. Assists users with desktop recovery issues. Participates in integration testing. May design and lead integration testing. Assists in video conferencing activities. Works with vendors with initial setups and learns procedures. Complies with fixed asset and disposal procedures. Performs system administration functions required for daily operations (server). May research and evaluate software/hardware products and industry trends to assist in project development. Participates in Technical Review Committee (TRC) to ensure enterprise-wide standardization. May define staff schedules and prioritizes work. Provides after business hours support, as needed. Mentors less experienced staff. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid

Recruitment Number 25-147TY, Information Technology Specialist V (Cybersecurity), SR-24D ($6,043 per month) to Step G ($6,797 per month)*, Honolulu, Oahu. * Starting salary may be at a rate between the salary range listed above, based on qualifications. 9/9/25: Revised minimum qualification requirements section. The position focuses primarily on cybersecurity operations, risk mitigation, and ensuring the security of the Judiciary's infrastructure and network. Under general supervision, the work involves senior level technical planning, implementation, support, and troubleshooting of high complexity. Key responsibilities include cybersecurity analysis and planning, secure architecture design, implementation of security measures, and the day-to-day operation of cybersecurity functions. The role encompasses developing security project plans, conducting vulnerability assessments, and coordinating mitigation strategies. It involves designing and deploying secure infrastructure aligned with standards such as CJIS, NIST CSF, PCI DSS, supporting system upgrades and migrations, and training users and staff on cybersecurity best practices. Operational duties include monitoring security logs and alerts, managing system security configurations, administering identity and access controls, and applying encryption and endpoint protection. The position is also responsible for maintaining up-to-date cybersecurity documentation and standard operating procedures to support the Judiciary's ongoing security posture.Education: Graduation from an accredited college or university with a Bachelor's degree; OR Excess experience of the types and quality described below or any administrative, professional, analytical, technical, or other responsible work which provided knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a baccalaureate degree may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level, and quality as to assure the possession of comparable knowledge, skills and abilities. The education or experience background must also demonstrate the ability to write clear and comprehensive reports and other documents; read and interpret complex written material; and solve complex problems logically and systematically. Specialized Experience Requirement: Three and one-half (3½) years of progressively responsible professional work experience in information technology which involved the analysis, design, programming, security and access management, database design and management, consulting, and/or installing and maintaining computer software applications, hardware, telecommunications, web or network infrastructure equipment. The work must have demonstrated knowledge and understanding of information technology principles, methods, techniques and practices; computer hardware, software and peripheral equipment; and personal computer, server, mini and/or mainframe operating systems. Selective Certification Requirement - Cybersecurity: Of the required three and one-half (3 ½) years of Specialized Experience, at least 2 years must have included experience conducting cybersecurity analysis which involved the application of cybersecurity first principles (Confidential, Integrity, Availability) on enterprise systems (hardware and software). Examples of cybersecurity systems include: Active Directory, Entra, SIEM (IBM Qradar, Splunk, Mandiant SecOps, GrayLog, Microsoft Sentinel), Linux, Windows. Supervisory Aptitude: For the IT Specialist V level, supervisory aptitude rather than actual supervisory experience may be accepted. Supervisory aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects; by serving as a group or team leader, or in similar work in which opportunities for demonstrating supervisory capabilities exist; by completion of training courses in supervision accompanied by application of supervisory skills in work assignments; or by favorable appraisals by a supervisor indicating the possession of supervisory potential. Substitutions Allowed: 1) Possession of a bachelor's degree from an accredited college or university in computer science or in another major which included completion of course work comparable to a major in computer science may be substituted for six (6) months of the required Specialized Experience. 2) Partial completion of a master's degree program in computer science from an accredited college or university may be substituted on a month-for-month basis up to a maximum of one (1) year for the required Specialized Experience. 3) Possession of a master's degree in computer science from an accredited college or university may be substituted for one and one-half (1½) years of the required Specialized Experience. 4) Possession of a Ph.D. in computer science from an accredited college or university may be substituted for two and one-half (2½) years of the required Specialized Experience. Any additional information may be attached to your online application, submitted by email to *****************************, or mailed to the following address: Hawaii State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawaii 96813. Education: If you are using education as a substitute for experience, you must submit a copy of your official transcripts or diploma at the time of application. If you are selected, you will need an official transcript (not a copy) indicating the completion of the training or the awarding of the appropriate degree.

Under general direction, applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution. Applies specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction. Defines scope, plans and deliverables for assigned projects. Collects, identifies, defines and organizes detailed user and information technology requirements. Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirms and prioritizes project plans and deliverables with the customer, participates in business and technical information technology solution implementations, upgrades, enhancement and conversions. Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems. Applies metrics to monitor performance and measure key project criteria. Prepares system documentation, establishes and maintains security, integrity and business continuity controls and documents. Participates in special studies. Stays current on emerging tools, techniques and technologies. Assists information engineers on application of specialized knowledge to coding, testing, implementation and documentation projects.

💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability ⚠️ Important Note - Read Before Applying This is not a full-time job and does not guarantee hours. You will join our on-call technician network as a 1099 independent contractor. We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM. You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms. About the Role Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients. You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics. Key Responsibilities Diagnose and resolve hardware and software issues on Windows and Mac devices Troubleshoot OS problems: boot errors, blue/black screens, login failures Perform clean-ups and system tune-ups for slow/unresponsive machines Assist with wired and wireless internet connectivity issues Replace hardware components: hard drives, fans, RAM, etc. Reinstall or repair Windows/mac OS using bootable USB or recovery tools Setup and troubleshoot commercial printers and scanners Add remote support tools or desktop shortcuts as needed Educate clients with basic how-to or post-service guidance Document service details and escalate complex problems if necessary Requirements 2+ years of IT support experience, ideally in the field Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting Skilled in hardware replacement and component-level repair Knowledge of networking basics (LAN/WiFi setup and troubleshooting) Familiarity with commercial printers/scanners is a plus Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.) Reliable vehicle and valid driver's license Strong communication skills and a professional attitude Ability to work independently and manage your own time Benefits What You Get Competitive on-site pay: $35/hour Fully flexible schedule - you only accept jobs when you're available Be part of a nationally recognized tech service brand Dispatching, client communication, and billing are handled for you What to Expect After You Apply Intro call with one of our recruiters Electronic onboarding (contractor paperwork, policies, etc.) Submit a mandatory background check Provide your preferred availability through our technician portal Get access to our CRM and start receiving on-call job opportunities in your area Great For Techs Who... ✅ Want part-time, flexible work without fixed hours ✅ Enjoy working independently and solving a wide range of tech issues ✅ Are looking to supplement their income with on-demand tech work

IT Security SpecialistLOCATIONHonolulu, HI 96815CLEARANCETS/SCI Full Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARYWe are looking for a detail-oriented and dedicated IT Security Specialist to join our team and safeguard our organization's digital assets. In this role, you will be responsible for identifying and mitigating security risks, implementing best practices, and ensuring the integrity and confidentiality of sensitive information. The ideal candidate will have a strong understanding of cybersecurity principles, threat detection, and incident response, along with a proactive approach to staying ahead of emerging threats. If you are passionate about creating a secure IT environment and thrive in a collaborative and fast-paced setting, we invite you to apply. *** Please note that our job openings are dynamic and can open or close quickly (much faster than we can publish). If you do not see an opening you are looking for, know that we see almost all types of positons. We strive to keep our listings up to date, but please consider submitting your current resume. Our team will work with you to identify the most recent opportunities that align with your skillset and career goals. We look forward to you joining our family. *** SIMILAR CAREER TITLESCybersecurity Analyst, Information Security Analyst, Security Engineer, Network Security Specialist, Security Administrator, IT Risk Analyst, Cyber Defense Specialist, Security Operations Center (SOC) Analyst, Vulnerability Analyst, etc.DEGREE (Level Desired) Bachelor's DegreeDEGREE (Focus) Cybersecurity, Information Technology, Computer Science, Information Security, Network Security, Digital Forensics, Computer Engineering, Systems Security, Data Science, etc.ALTERNATE EXPERIENCEGeneral comment on degrees: Most contracts allow additional experience (4-5 years) in lieu of a Bachelor's Degree. Some contracts give 4-5 years experience credit for a Bachelor's Degree. Some contracts give 2 years experience credit for a Master's Degree. We will work with you to find the right fit.POSITION RESPONSIBILITIES Ability to implement security policies Experience with security monitoring tools Knowledge of compliance frameworks Capability to assess vulnerabilities Familiarity with data encryption standards Strong analytical mindset REQUIRED SKILLS Proficiency in threat detection Incident response capabilities Knowledge of intrusion detection systems Expertise in access control management Ability to configure firewalls Understanding of malware analysis DESIRED SKILLS Familiarity with ethical hacking techniques Knowledge of cloud security practices Understanding of zero-trust architecture Exposure to artificial intelligence in security Experience with security automation tools Awareness of emerging cyber threats PLUG IN to CYMERTEK - And design your future... YOUR FOREVER CAREER STARTS HERE Are you looking for more than just a job? Join a company where employees are treated like family, and your career is built to last. We are a growing small business and a trusted federal contractor offering full scope consulting services in information technology, cybersecurity, and analyst workforce development. At our company, you come first. We're committed to creating an environment where you'll thrive professionally and personally. We provide meaningful, challenging work using cutting-edge technologies while investing in your growth and success. With direct access to company leadership, a laid-back and inclusive atmosphere, and exceptional work-life balance, you'll feel valued every day. We also believe in taking care of our family - both yours and ours. Our benefits are phenomenal, family-friendly, and designed with your well-being in mind. From employee and family events to career-long support, we create a community you'll never want to leave. Ready to make your next move the best one? Join us and experience the difference. BENEFITS Excellent Salaries Flexible Work Schedule Cafeteria Style Benefits 10% - 401k Matching (Vested Immediately) Additional 401k Profit Sharing 30 days Paid Leave/Holiday (No Use or Lose!) The day off for your birthday Medical/Dental/Vision - 100% employee coverage. ($1200 allowance - or a bonus) HSA/FSA AFLAC Long Term/Short Term Disability - 100% employee coverage. No cost to you. Life Insurance - 100% employee coverage. No cost to you. Additional Discretionary Life Insurance Paid Training No long, wordy reviews with tons of paperwork!!! Referral bonus program with recurring annual payments HOW TO APPLY Email us at ***************** or apply today: **************** Want to see what our employees think? Click here . EQUAL OPPORTUNITY EMPLOYER STATEMENT Cymertek is proud to be an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We embrace and celebrate differences in our employees, recognizing that a diverse workforce enhances our creativity, innovation, and overall success. At Cymertek, employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. We believe in creating an environment where all individuals are treated with respect and dignity, and where opportunities for professional growth and advancement are accessible to everyone, regardless of background or identity.

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance About Us Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations. Job Summary The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards. Key Responsibilities Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person. Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues. Coordinate with third-party vendors and service providers for specialized support and warranty services. Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns. Assist with configuration and management of network devices such as routers, switches, and firewalls. Monitor network performance and security, addressing issues proactively. Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation. Resolve complex login and access control issues, including advanced password resets and multi-factor authentication. Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization. Assist with software updates, patches, and upgrades to ensure security and compatibility. Provide technical support during organizational events, ensuring stable IT operations and connectivity. Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment. Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations. Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users. Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance. Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems. Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction. Generate detailed reports and recommend process improvements and technology enhancements based on performance data. Collaborate with other IT teams to address cross-functional issues and improve service delivery. Qualifications Required: Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience. Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment. Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance. Active Security Clearance or higher Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire: CompTIA Security+ CE CompTIA CySA+ Cisco CCNA Security Equivalent IAT Level II certification Training Requirements (must be completed within 30 days of hire, then annually): DoD Cyber Awareness / IA Training DoD AT Level I (Anti-Terrorism Awareness) OPSEC Awareness Training (Level I) iWATCH Training Preferred: Active DoD security clearance (Secret or higher). Experience with NIST SP 800-171, DFARS, or CMMC frameworks. Familiarity with enterprise-level software applications and IT ticketing systems. Prior experience supporting government or defense contracting environments. Work Conditions Onsite work required at our Honolulu, Hawaii location. Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays. Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents. Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement. Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions! Powered by JazzHR WvmFP7Ogol

This position will lead tactical security operations while actively shaping the organization's security strategy and policies. This role blends hands-on technical leadership with strategic influence, ideal for a skilled practitioner ready to bridge execution and governance. Reporting to the Chief Information Officer, the IT Cybersecurity Manager will drive day-to-day security initiatives, ensure regulatory compliance, and contribute directly to long-term security planning and policy development. EDUCATION/EXPERIENCE: 1. Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or related field required 2. CompTIA Security+ Certification required 3. Advanced or in-progress credentials such as CEH, GSEC, CISSP, or CISM are preferred 4. A minimum of five (5) years of hands-on technical experience in information security or related field required 5. Understanding of Information Security governance frameworks required 6. Experience in Healthcare or related field preferred 7. A valid Driver's License and daily access to an automobile required An Equal Employment Opportunity / Affirmative Action Employer

VPLS seeks an individual to provide Help Desk support services for an enterprise client in Maui, Hawaii. This Help Desk Technician position will be stationed five days a week at the main office in Maui, with occasional travel to other offices located on the island. This full-time, long-term position is also eligible for occasional overtime. The Help Desk Technician has a responsibility to provide “outstanding customer service, respond promptly to clients, identify issues, analyze them, and apply the appropriate fixes & solutions. The Help Desk Technician will also document the results appropriately in the ticketing system and provide proper notification of service ticket statuses to both the internal team and external customers as appropriate. RESPONSIBILITIES: · Will be responsible for acquiring PCs and conference room equipment from the Company's warehouses, securely staging and building them (with standard image), maintaining the inventory, and then distributing the PCs and conference room equipment to designated distribution/storage locations in quantities needed for deployment and repairs. · Handle complex and/or demanding tasks as well as they can, knowing proper escalation procedures · Communicates with customers on ticket status and appropriate maintenance. Proactively follows up on customer service issues or requests as needed to ensure that service level expectations are met · Installs, repairs, and provides assistance with computer systems by replacing network devices and computer components, diagnosing hardware and software problems, installing and upgrading hardware and software, and providing support and training to end users · Provide remote technical support via phone/ remote app/ email, and other means of communication · Work in collaboration with the project and engineering teams on the deployment and upgrade of systems at customer sites and locations · Possible on-call duties to support 24-hour operations, which happen on extremely rare occasions. REQUIREMENTS: Knowledge & Skills · Technicians should have a thorough knowledge of operating systems (up to Windows 10/11 and iOS), hardware, printers, common software packages (Microsoft Suite, Adobe, etc.), and familiarity with Audio Video electronics -widescreen TVs, projectors, video conferencing devices, etc. Working knowledge of A+ or equivalent is strongly desired. · Technicians must be able to effectively communicate with all levels of the organization, both verbally and in writing. · Basic knowledge of safety issues associated with electrical equipment is required. · Technicians must also be able to work under tables, on ladders, move up and down stairs, and lift up to 60 pounds. Please note: Candidates must be able to commute to the Maui office daily. This onsite requirement is non-negotiable and essential to the core functions of this position. Evocative/VPLS is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Under the direction of the Head of Information Technology, the IT Field Service Technician provides advanced, hands-on support for the museum's physical technology infrastructure across all locations. This role installs, maintains, and troubleshoots structured cabling, audio/video systems, exhibition technology, and other network-connected hardware. The technician ensures operational continuity on coverage days, including monitoring for and addressing urgent IT tickets submitted on weekends. The Field Service Technician also supports physical systems upgrade projects by assisting in cabling pathway planning, IDF configurations, and other pre-installation preparations. The technician applies knowledge of the Museum's physical cabling architecture, pathways, and constraints to guide successful installations. This is a temporary, part-time position lasting one to six months depending on project duration. The Honolulu Museum of Art: Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i's multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day. To learn more about HoMA, please visit our website. Minimum Qualifications A Bachelor's Degree in Computer Science or related field or at least five years of comprehensive related experience. Strong understanding of TCP/IP networking and basic network infrastructure components. Familiarity with network infrastructure, fiber optic cable handling, and basic fiber diagnostics. Proficiency in Cat5/6 installation, termination, testing, and labeling. Experience supporting AV equipment such as projectors, displays, media players, and speakers. Experience with Windows, mac OS, tablets, and peripherals. Strong verbal and written communication skills. Ability to work weekends and respond to system outages during off-duty hours. Experience in designing and wiring layouts for offices/rooms. Familiarity with IT ticketing systems and equipment inventory management. Honesty, integrity, and a strong work ethic supported by commitment, enthusiasm, and follow-through. Ability to work within and support a diverse community of visitors, artists, and employees. Desired Qualifications Experience with museum exhibition technology Familiarity with Point-of-Sale troubleshooting. Familiarity with Wi-Fi network topography and troubleshooting. Experience with UniFi or Cisco networking environments. Experience with network enclosure/rack organization, patch panel layout, and cable management. Experience in a museum, arts and culture, or nonprofit organization with multiple worksites. Understanding of and dedication to advancing the Honolulu Museum of Art's identity, vision, and values. Essential Duties Provides weekend/off-hours coverage by triaging and resolving urgent IT issues, including critical hardware, networking, exhibition, and environmental system incidents. Documents actions and hands off follow‑up tasks to other IT staff. Installs, maintains, and troubleshoots physical IT systems across museum locations, including structured cabling, AV devices, sensors, and other network‑connected hardware Maintains organized and properly managed cabling inside racks and network enclosures, including labeling, routing improvements, and removal of obsolete cabling. Supports planning and preparation for infrastructure projects, including network enclosures, cable‑pathway planning, and equipment staging. Configures and maintains exhibition and event technology in collaboration with IT, Installations, and Curatorial teams Diagnoses and repairs hardware devices such as AV units, desktops, laptops, workstations, and peripherals. Maintains accurate documentation of cabling, device locations, and network information; coordinates with IT team on infrastructure needs. Demonstrates a commitment to fostering cultivating, and preserving a culture of inclusivity, diversity, equity, and accessibility through respectful communication and cooperation with others, continuous training, and the modeling of inclusive behaviors. In partnership with HR, supports the leadership team in ensuring equitable experiences, strengthening inclusion acumen and promoting a culture of belonging that embraces the contributions of all staff. Other duties as assigned. Compensation The Honolulu Museum of Art is committed to practicing salary transparency. The wage for this position is $35.00 per hour. Please note that pay range information is a general guideline only. Many factors are taken into consideration when setting pay, including education, experience, the external labor market, and internal equity. Temporary employees are eligible for the following museum benefits: Shop, Museum Café, and Art School discounts Onsite parking provided Temp employees may be eligible for medical insurance coverage if they work 4 consecutive weeks at 20 hours or more. Working Conditions and Atmosphere: Ability to operate general office equipment including computers, copiers, printers, etc. Ability to lift, carry, push, pull, up to 25 pounds of general office material or equipment. Ability to work some evening and weekend hours. The employee must be able to fulfill all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned, at any time with or without notice. EEOC Statement: HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record (except as legally applicable), citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state, or local law. The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned, including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is prohibited. HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety. Information Technology (IT) implements, supports and maintains all systems at Hawai'i Pacific Health facilities. The department encompasses the people, records and activities that process the data and information in the organization. The team provides support to users, and acts as the key liaison between the business community and vendors. It also codes, defines criteria, performs testing and debugging, and maintains programs in order to meet the informational needs of Hawai'i Pacific Health's numerous facilities and administrative offices. As the IT Specialist, you will join the team that maintains Hawai'i Pacific Health's state-of-the-art technological and information systems infrastructure. This highly organized and detail-oriented individual provides overall IT administrative and/or system support for the Information Technology Department, working with multiple priorities and projects in a fast-paced environment. We are looking for someone with excellent organizational and technical talent who shares our commitment to delivering the highest quality health care to Hawai'i's people. Location: First Insurance Center Work Schedule: Day/Evening - 8 Hours Work Type: Full Time Regular FTE: 1.000000 Bargaining Unit: Non-Bargaining Exempt: No Req ID 31740 Pay Range: 24.99 - 31.24 USD per hour Category: Information Technology Minimum Qualifications: Bachelor's degree in Information Technology, Business, or related field and/or equivalent combination of education, training and experience. Two (2) years clerical or secretarial experience demonstrating extensive computer knowledge and skills, and excellent customer service skills. Preferred Qualifications: Previous experience in providing support for hardware, software and information systems to an organization. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Title: IT Specialist 0078476 Hiring Unit: OFC OF VP FOR STUDENT SUCCESS, STUDENT CO-CURRICULAR SUCCESS, MANOA CAREER CENTER Closing Date: Continuous; Review of applications will begin on February 19, 2025 and will continue until the position is filled. Band: B Salary : salaryschedulesandplacementinformation FullTime/PartTime:Full-time Month: 11-month Temporary/Permanent: Permanent Duties and Responsibilities SYSTEM ANALYSIS AND REQUIREMENTS DEFINITION * *Analyze and define system requirements; provide logical process designs and data structures for new systems; and define interface specifications in accordance with overall system design. * *Work with source system subject matter experts to understand the source data structures and data item definitions. Analyze source metadata, profile source data, and develop data mapping and transformation rules. * *Communicate and work with managerial, administrative, and technical staff to determine information needs, data flows, and system definitions and document these requirements. * *Exercise discretion and creativity within theoretical limits in the adaptation and application of evolving technologies and broad practical and emerging technical concepts, products, tools and services to a variety of diverse and multiple platforms. * *Make decisions regarding the application and modification of existing and emerging technologies, systems hardware and software that significantly impact various UH unit operations, multiple platforms, and numerous users. * *Work directly with customers and assess requirements based on strategic initiatives and customer needs; assess feasibility, cost and risk factors. * *Develop system specifications including timelines and functional specifications; translate system specifications into programming requirements including program modules and data element dictionaries. * *Determine software, equipment, and other tools necessary to implement the system. * *Determine feature lists of programs; evaluate progress during project stages; and modify work schedule and tools utilized to meet project requirements. * *Keep abreast of advances in information technology and assess the feasibility of incorporating into project plans and specifications. * *Advise individuals and groups having diverse viewpoints and opinions on the most appropriate, effective, and efficient solutions. * *Advise managers and customers of project requirements including hardware, operating systems and other software, technical support, cost, and timeframe. Propose options based on customer needs and recommend most feasible plan of action. CONCEPTUAL AND DETAILED DESIGN 13. *Develop and document functional description from the user's perspective which describes the system to be developed and the business solution to the problems identified. 14. *Develop and document technical descriptions of the system to be designed in order to satisfy the documented requirements within the identified constraints. 15. *Convert the conceptual design or business solution into technical programming specifications. The level of detail to which the system specifications are prepared is a function of the size and complexity of the new systems. 16. *Develop and document planning documentation for the development and implementation phases of the project. The four plans that are generally prepared include: implementation plan, system test plan, conversion plan, and training plan. SOFTWARE DEVELOPMENT AND MAINTENANCE 17. *Develops software programs involving complex data exchange among multiple programs and/or requiring sophisticated program logic; develops reusable software modules and reviews and updates program documentation to ensure adequacy. 18. *Program, evaluate, and test web-based applications using Java, HTML, JSP (JavaServer Pages), and JSTL (JavaServer Pages Standard Tag Library), and/or any other programming or scripting languages to meet project requirements. 19. *Develop software test procedures; design system test; coordinate system and parallel testing; evaluate test results and determine whether program(s) can be considered operational; performs software quality assurance testing. 20. *Evaluate, modify, and maintain existing applications. 21. *Ensure programming projects are planned, programmed, tested, and implemented by project deadlines. 22. *Work directly with customers to ensure that the necessary testing, "bug fixes", and programming modifications are completed by project deadlines. 23. *Resolve any operational problems related to the maintenance of information systems. 24. *Assess and evaluate the capabilities and limitations of new and upcoming programming or scripting languages. IMPLEMENTATION,POST-IMPLEMENTATION, AND TECHNICAL SUPPORT 25. *Provide project implementation and post-implementation support for sece web-based applications. 26. *Provide technical support in a timely manner, identify the cause(s), research, assess, solve and take action to prevent programming and/or system problems from recurring using available resources such as, but not limited to the following: hardware/software manuals, third party books, technical email lists, Internet newsgroups, technical support lines, online help systems, and other available resources. 27. *Serve as technical resource to non-technical administrators, staff, and to other IT professionals. 28. *Monitor and tune software performance; perform software trouble-shooting. 29. *Define and develop efficient queries and provide reports for ad-hoc requests. 30. Work a variable work schedule; and work outside normally scheduled work hours including day, night, weekend and/or holiday hours, as directed. 31. Other duties as assigned. * Denotes essential functions. Minimum Qualifications * Possession of a pertinent baccalaureate educational degree in Management Information Systems, Computer Science, Electrical Engineering, Information & Computer Sciences (ICS) or related field and 3 years of progressively responsible professional information technology experience with responsibilities for applications development, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. * Considerable working knowledge of applications development as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodologies. * Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with applications development. * Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluation, integrate, and implement practical and thorough solutions in an effective and timely manner. * Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. * Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. * If applicable, for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. * Considerable working knowledge of Java. * Considerable working knowledge of JSP and JSTL. * Considerable working knowledge of HTML and CSS. * Considerable working knowledge of one or more Database Management Systems (DBMS) such as Oracle or MySQL. * Considerable working knowledge of coding practices necessary for developing enterprise-wide, web-based applications; prototyping and iterative development techniques; and systems development methodology and techniques. * Demonstrated ability to develop and revise system plans, design documents, implementation plans, training material, and to conduct user group sessions and related interviews. * Demonstrated ability to develop clean, structured programs and conduct thorough testing; define, design, and develop efficient customized reports and ad hoc queries; and recognize problems, identify possible causes, and resolve routine problems. * Demonstrated ability to speak, read, comprehend, interpret, and write fluently in English. * Demonstrated ability to establish and maintain effective working relationships in a positive, service-oriented manner with others. * Demonstrated ability to work cooperatively with supervisor, project staff, and customers in a team environment to accomplish tasks and to meet deadlines. * Demonstrated ability to understand and follow oral and written instructions and documentation, write reports and procedures, and communicate effectively in a variety of situations. * Demonstrated ability to learn and apply new technologies independently and in a timely manner using books, manuals, and other resources. * Ability to work a variable work schedule; and work outside normally scheduled work hours including day, night, weekend and/or holiday hours, as directed. Desirable Qualifications * Considerable working knowledge of JavaScript and related technologies such as JQuery, React, AngularJS and Node.js. * Considerable working knowledge of java build tools such as Apache Maven or Apache Ant. * Considerable working knowledge of XML. * Considerable working knowledge of SQL (Structured Query Language). * Considerable working knowledge of Spring Framework. * Considerable working knowledge of issue tracking tools such as JIRA. * Considerable working knowledge of report generation tools such as Jaspersoft Studio. * Considerable working knowledge of documentation wiki and markup tools such as Confluence. * Considerable working knowledge of a source control system such as Subversion or GIT. * Considerable working knowledge of JUnit or DbUnit. * Considerable working knowledge of an IDE such as Eclipse or IntelliJ. * Working knowledge of Struts MVC, Spring MVC and/or Spring WebFlow. * Working knowledge of Groovy and Grails. * Working knowledge of Apache Web Server and the Tomcat servlet container. * Working knowledge of web service protocols such as SOAP (Simple Object Access Protocol) or REST (Representational State Transfer). * Working knowledge of Spring Boot. * Working knowledge of load testing tools such as JMeter. * Working knowledge of an object-relational mapping (ORM) framework such as Hibernate or JPA. * Working knowledge of usability concepts and disability requirements for web-based applications. * Working knowledge of Docker. * Working knowledge of deploying applications to Amazon Web Services or other cloud providers. * Working knowledge of RabbitMQ. * Working knowledge of workload automation tools such as Automic Automation. * Ability to design and develop dynamic prototypes and websites, development of online forms, and web user interfaces. * Ability to train users. To Apply: Click on the "APPLY" button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following: * Cover letter indicating how you satisfy the minimum and desirable qualifications; * Current resume / curriculum vitae; * Names and contact information (including telephone number and email addresses) of at least three (3) professional references; * Copies of official undergraduate and graduate (as applicable) transcripts indicating degree conferred date with confidential information (i.e. social security number, date of birth) redacted. However, original official transcripts are required upon hire. Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Incomplete, late or unreadable applications will not be considered. Academic record/grade summaries will not be accepted. Diplomas and copies will not be accepted. Note: If you have not applied for a position before using NeoGov, you will need to create an account. Inquiries: Wendy Sora (Director); *******************; ************. EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at:***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************

Recruitment Number 25-186TO, Information Technology Specialist IV (Telecom Branch), SR-22, Honolulu, Oahu 9/9/25: Revised Minimum Qualification RequirementsThis position's work includes IT network and security analysis, planning, specifications, design, build, conversion, implementation, support, documentation, and procurement. Responsibilities include, but are not limited to, configuring, tuning, and troubleshooting phone systems, IP phones, VPNs, network access control systems, wired and wireless network switches, VoIP routers, wireless LAN Controller, Access Point, and other devices or technologies as needed. The work reflects a full range of complexity and exercises significant judgment, and performs other related duties as assigned.Education: Graduation from an accredited college or university with a Bachelor's degree, or Excess experience of the types and quality described below or any administrative, professional, analytical, technical, or other responsible work which provided knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a baccalaureate degree may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level, and quality as to assure the possession of comparable knowledge, skills and abilities. The education or experience background must also demonstrate the ability to write clear and comprehensive reports and other documents; read and interpret complex written material; and solve complex problems logically and systematically. Specialized Experience: Two and one-half (2-½) years of progressively responsible professional work experience in information technology which involved systems analysis, design, programming, security and access management, database design and management, consulting, and/or installing and maintaining computer software applications, hardware, telecommunications, web or network infrastructure equipment. The work must have demonstrated knowledge and understanding of information technology principles, methods, techniques and practices; computer hardware, software and peripheral equipment; and personal computer, server, mini and/or mainframe operating systems. Desirable Qualifications: Experience of design or support of network systems for the processing of data, voice (e.g., telephone), radio, or video systems. Examples of relevant technologies include: Network switching and routing, Voice over IP (VoIP), firewalls, fabric switches, load balancer, network access control systems, copper and fiber cabling, VPN concentrators, Windows and Linux servers, VMware. Substitutions Allowed: 1) Possession of a bachelor's degree from an accredited college or university in computer science or in another major which included completion of course work comparable to a major in computer science may be substituted for six (6) months of the required Specialized Experience. 2) Partial completion of a master's degree program in computer science from an accredited college or university may be substituted on a month-for-month basis up to a maximum of one (1) year for the required Specialized Experience. 3) Possession of a master's degree in computer science from an accredited college or university may be substituted for one and one-half (1½) years of the required Specialized Experience. 4) Possession of a Ph.D. in computer science from an accredited college or university may be substituted for two and one-half (2½) years of the required Specialized Experience. Any additional information may be attached to your online application, submitted by email to *****************************, or mailed to the following address: Hawaii State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawaii 96813. Education: If you are using education as a substitute for experience, you must submit a copy of your official transcripts or diploma at the time of application. If you are selected, you will need an official transcript (not a copy) indicating the completion of the training or the awarding of the appropriate degree.

Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance About Us Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations. Job Summary The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards. Key Responsibilities Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person. Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues. Coordinate with third-party vendors and service providers for specialized support and warranty services. Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns. Assist with configuration and management of network devices such as routers, switches, and firewalls. Monitor network performance and security, addressing issues proactively. Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation. Resolve complex login and access control issues, including advanced password resets and multi-factor authentication. Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization. Assist with software updates, patches, and upgrades to ensure security and compatibility. Provide technical support during organizational events, ensuring stable IT operations and connectivity. Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment. Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations. Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users. Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance. Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems. Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction. Generate detailed reports and recommend process improvements and technology enhancements based on performance data. Collaborate with other IT teams to address cross-functional issues and improve service delivery. Qualifications Required: Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience. Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment. Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance. Active Security Clearance or higher Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire: CompTIA Security+ CE CompTIA CySA+ Cisco CCNA Security Equivalent IAT Level II certification Training Requirements (must be completed within 30 days of hire, then annually): DoD Cyber Awareness / IA Training DoD AT Level I (Anti-Terrorism Awareness) OPSEC Awareness Training (Level I) iWATCH Training Preferred: Active DoD security clearance (Secret or higher). Experience with NIST SP 800-171, DFARS, or CMMC frameworks. Familiarity with enterprise-level software applications and IT ticketing systems. Prior experience supporting government or defense contracting environments. Work Conditions Onsite work required at our Honolulu, Hawaii location. Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays. Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents. Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement. Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions!

VPLS seeks an individual to provide Help Desk support services for an enterprise client in Maui, Hawaii. This Help Desk Technician position will be stationed five days a week at the main office in Maui, with occasional travel to other offices located on the island. This full-time, long-term position is also eligible for occasional overtime. The Help Desk Technician has a responsibility to provide "outstanding customer service, respond promptly to clients, identify issues, analyze them, and apply the appropriate fixes & solutions. The Help Desk Technician will also document the results appropriately in the ticketing system and provide proper notification of service ticket statuses to both the internal team and external customers as appropriate. RESPONSIBILITIES: * Will be responsible for acquiring PCs and conference room equipment from the Company's warehouses, securely staging and building them (with standard image), maintaining the inventory, and then distributing the PCs and conference room equipment to designated distribution/storage locations in quantities needed for deployment and repairs. * Handle complex and/or demanding tasks as well as they can, knowing proper escalation procedures * Communicates with customers on ticket status and appropriate maintenance. Proactively follows up on customer service issues or requests as needed to ensure that service level expectations are met * Installs, repairs, and provides assistance with computer systems by replacing network devices and computer components, diagnosing hardware and software problems, installing and upgrading hardware and software, and providing support and training to end users * Provide remote technical support via phone/ remote app/ email, and other means of communication * Work in collaboration with the project and engineering teams on the deployment and upgrade of systems at customer sites and locations * Possible on-call duties to support 24-hour operations, which happen on extremely rare occasions. REQUIREMENTS: Knowledge & Skills * Technicians should have a thorough knowledge of operating systems (up to Windows 10/11 and iOS), hardware, printers, common software packages (Microsoft Suite, Adobe, etc.), and familiarity with Audio Video electronics -widescreen TVs, projectors, video conferencing devices, etc. Working knowledge of A+ or equivalent is strongly desired. * Technicians must be able to effectively communicate with all levels of the organization, both verbally and in writing. * Basic knowledge of safety issues associated with electrical equipment is required. * Technicians must also be able to work under tables, on ladders, move up and down stairs, and lift up to 60 pounds. Please note: Candidates must be able to commute to the Maui office daily. This onsite requirement is non-negotiable and essential to the core functions of this position. Evocative/VPLS is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Title: IT Specialist 0096821T Hiring Unit: Information Technology Services, Client Service and Operations Center Band: A Salary :salary schedules and placement information Full Time/Part Time: Full-time Month: 11-month Temporary/Permanent: Temporary Duties and Responsibilities (*Denotes essential functions) * *Performs technical advisement and problem resolution for local area network (LAN) and Windows-based and Apple hardware and software, including operating system (OS) management, installations, configurations and maintenance. * *Researches, recommends, supports, tests, and maintains various software applications essential to the work and studies of University of Hawaii (UH) faculty, staff, and students. * *Utilizes the Information Technology Services (ITS) ticket tracking system to ensure user requests, responses and incidents are addressed and tracked to closure in a timely and efficient manner. * *Provides consultation to the UH Community in the selection of optimal hardware and software based on specified needs, and assist in initial implementation and application of selected solutions. * *Develop test methodologies, complete quality assurance testing, and document new applications or new versions of software. * *Prepares written documentation, procedures and standards to assist users the application of computer technology to their needs. * *Assists with development, formulation, and documentation of operating procedures for the Client Services and Operations Center (CSOC). * *Assists with username creation and password management issues for UH accounts. * *Assists with the training of student personnel in CSOC operations. * *Monitors the status, performance, and availability of essential production resources, including the UH network, enterprise systems, ITS Data Center facilities, and scheduled jobs. * *Prepares communication to the University community regarding various ITS services, announcements, updates and issues. * Keeps current on statutes, policies, guidelines, and best practices related to individuals with disabilities and UH s commitment to accessibility. * Collaborates with ITS information security staff to respond to reports of security policy violations, including remediation of those violations. * Keeps current on rapid developments and emerging technologies by researching articles in trade journals, periodicals, technical manuals, newsletters, etc. and by attending classes, conferences, presentations and self-directed study methods. * Other duties as assigned. Minimum Qualifications * Possession of a baccalaureate educational degree in Information & Computer Sciences or related field, and 0 year(s) of progressively responsible professional information technology experience with responsibilities for personal computer technical troubleshooting; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. * Functional knowledge of personal computers, mobile computing devices, and peripheral equipment demonstrated by knowledge, understanding and ability to apply principles, concepts, methodology and terminology. * Functional knowledge and understanding of technology, systems, hardware and software associated with online applications and information systems. * Demonstrated ability to recognize problems, identify possible causes and resolve routine problems in the area of online applications and information systems. * Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations. * Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals. * Ability to accept and follow simple and complex instructions. * Ability to recognize problems, identify possible causes and resolve routine problems. * Ability to learn and apply new technologies independently and in a timely manner using books, manuals, online research and other resources. * Demonstrated knowledge of troubleshooting procedures and practices for hardware, software and networks in a distributed computing environment. * Demonstrated proficiency in Windows-based and Apple computer support and troubleshooting. * Knowledge of the limitations, capabilities, and uses for ITS supported computer applications such as Microsoft Office, Adobe Reader, Chrome, Safari, Firefox, etc. * Demonstrated ability to speak, read, comprehend, interpret and write fluently in English. * Ability to work outside normally scheduled work hours including day, night, weekend and/or holiday hours, as directed. Desirable Qualifications * Experience and understanding of the technology, systems, and applications used in the University of Hawaii system. * Knowledge of various electronic accessing methods, including file servers and services, data/knowledge bases, and Internet-related services such as web servers and clients. * Knowledge in administering a Windows or Apple server Local Area Network using TCP/IP. * Knowledge of programming or scripting languages, e.g. Java, SQL, XML, Microsoft Active Server Pages, PHP, or HTML. * Ability to competently mentor and train others in general IT-related functions. * Knowledge of student information systems and their integration into a central identity management or directory system. * Experience supporting users in a higher education environment. To Apply: Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Note: If you have not applied for a position before using NeoGov, you will need to create an account. Applicants must submit the following: * Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met; * Resume; * The names and contact information (telephone number and email addresses) of at least three (3) professional references; * Copies of educational transcripts are acceptable; however, original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant. Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable. Please redact references to social security numbers and birthdate on submitted documents. Employment may be contingent on verification of credentials and other background information, including the completion of a criminal history check. Inquiries: ************; ******************* EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************