Information technology specialist jobs in Wichita, KS - 176 jobs
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Help Desk Support Analyst
Oculusit 3.8
Information technology specialist job in Wichita, KS
The Helpdesk Support Analyst provides front-line technical support for faculty, staff, and students within a higher education environment, with a strong focus on classroom technology assistance. This role is responsible for troubleshooting hardware, software, audiovisual, and instructional technology issues to ensure seamless teaching and learning experiences. The analyst supports campus-standard systems, learning management platforms, and classroom technologies, responds to service requests via multiple channels, and delivers timely, customer-focused solutions. In collaboration with academic and IT teams, the role helps maintain reliable classroom operations, supports instructional continuity, and contributes to a positive, technology-enabled academic environment.
Key Responsibilities:
· Serve as the first point of contact for IT support requests from faculty, staff, and students via phone, email, ticketing system, and in person.
· Provide real-time classroom technology support, including troubleshooting audiovisual systems, computers, projectors, microphones, lecture capture, and smart classroom controls.
· Assist faculty before, during, and after class sessions to ensure instructional technologies function properly.
· Diagnose and resolve hardware, software, network, and peripheral issues; escalate complex problems to appropriate IT teams when necessary.
· Support learning management systems (LMS), video conferencing platforms, and instructional software commonly used in higher education.
· Install, configure, test, and maintain classroom and lab technology equipment according to campus standards.
· Monitor and respond to classroom support requests to minimize instructional disruption and downtime.
· Document incidents, service requests, resolutions, and procedures accurately within the IT service management (ITSM) system.
· Provide basic training and guidance to faculty and staff on classroom technologies and supported IT tools.
· Collaborate with academic departments, instructional technology teams, and central IT staff to support teaching and learning needs.
· Participate in routine maintenance, testing, and upgrades of classroom technology and computing resources.
· Follow established IT policies, security standards, and best practices while supporting institutional systems and data.
· Contribute to continuous improvement of helpdesk services by identifying recurring issues and recommending solutions.
· Support special academic events, exams, and presentations that require technology setup or on-site assistance.
Qualifications:
• Bachelor's degree in InformationTechnology, Computer Science, or related field, or equivalent technical experience.
• 1-3 years of experience in IT helpdesk or end-user support, preferably within a higher education setting.
• Strong working knowledge of Windows, mac OS, Microsoft 365, and standard business applications.
• Experience with ticketing tools such as ManageEngine, ServiceNow, or Zendesk.
• Understanding of networking fundamentals, printers, and peripheral device support.
• Excellent communication, customer service, and problem-solving skills.
• Ability to multitask and prioritize in a fast-paced, service-driven environment.
Preferred Qualifications:
• Experience supporting academic systems (LMS, SIS, etc.) and hybrid learning technologies (Zoom, Teams, AV tools).
• Relevant certifications such as CompTIA A+, ITIL Foundation, or Microsoft Modern Desktop Administrator.
• Experience working in a managed IT service or client-supported model.
$30k-55k yearly est. 2d ago
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Computer Field Tech Position- Wichita KS
BC Tech Pro 4.2
Information technology specialist job in Wichita, KS
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Customer Support Analyst - INFORMATION TECHNOLOGY
Sedgwick County, Ks 4.0
Information technology specialist job in Wichita, KS
Department: Info Tech Srvcs Pay: $22.62 per hour Work Schedule: 8am - 5pm Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits.
Provides telephone and in-person technical support for hardware and software issues for Sedgwick County and District Court staff. Provides a positive support experience; identifies, prioritizes, and communicates issue resolution. Performs follow-up assessment of previously resolved issues. Delivers support to both technical and non-technical County users by communicating on matters such as product use and configuration. Answers questions, provides training, and resolves specific problems.
Desktop Support, Customer Support
* Provides in-person, telephone, or remote technical support for hardware and software issues.
* Answers, evaluates, and prioritizes incoming telephone calls and emails.
* Analyze problems to determine if they are within the client application, desktop software, or workstation hardware.
* Client Call Backs - Provide follow up communication with customer after problem is resolved.
* Stay trained in Sedgwick County software/hardware technologies and procedures.
Ticket Tracking
* Maintain ticketing system to properly track the status of all service calls. Communicate effectively with customers on status of service calls to ensure excellent customer service.
* Accurately track time spent on ticket resolution.
* Ensure acknowledgement of ticket assigned is in a timely fashion.
* Resolve tickets assigned in a timely fashion.
After hours support, Documentation, and Training
* Will be on a rotating On-Call schedule. May be called to support other On-Call CSA when not in On-Call status.
* Learn from, train with, and collaborate with peers to improve Personal Professional Growth.
* Maintain up to date on education, informationtechnology, and technology trends in keeping with the rapid changes in the IT field.
Minimum Qualifications: One year of experience in technical support, customer service, desktop technologies, networking, and/or system administration. Per Sedgwick County Policy, this is a driving level position that requires a valid US driver's license without restrictions and current proof of automobile insurance.
Preferred Qualifications: CompTIA A+
Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas
$22.6 hourly 14d ago
Airway Transportation Systems Specialist (SSC COORDINATOR)
Us Department of Transportation 4.5
Information technology specialist job in Wichita, KS
Apply Airway Transportation Systems Specialist Department of Transportation Federal Aviation Administration ATO, Technical Operations, WCR12-ICT; HIGH PLAINS SSC Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated
* Required documents
* How to apply
Summary
Airway Transportation Systems Specialists (ATSS) at this level are recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system. ATSS personnel install, evaluate, maintain, modify and certify facilities, services and equipment that support the National Airspace System (NAS).
Summary
Airway Transportation Systems Specialists (ATSS) at this level are recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system. ATSS personnel install, evaluate, maintain, modify and certify facilities, services and equipment that support the National Airspace System (NAS).
Overview
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Accepting applications
Open & closing dates
01/16/2026 to 02/05/2026
Salary $89,650 to - $138,946 per year
The salary listed above includes a locality rate 17.06%.
Pay scale & grade FV I
Location
1 vacancy in the following location:
Wichita, KS
Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted
Promotion potential
NA
Job family (Series)
* 2101 Transportation Specialist
Supervisory status No Security clearance Other Drug test Yes Bargaining unit status Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (*****************************
Announcement number ACE-ATO-26-AKDCB-96729 Control number 854599800
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
Open to current permanent FAA employees within ATO (ATO-Wide).
Duties
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Serves as an ATSS (SSC Coordinator), responsible for performing a variety of functions directly related to the operation of the NAS.
Performs work of broad scope and complexity with a high degree of independence. Incumbent provides the highest organizational level of technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible.
Incumbent is recognized as the technical expert on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Work requires maintaining technical expertise on complex systems and/or emerging technology, systems interrelationships and management of the NAS.
Responsibilities include the integration, restoration, testing and evaluation of new advanced service or service components, hardware/software systems and processes. Performs a variety of functions directly relating to the operation of the NAS. Focus is on availability and reliability of the services and products provided to the users of the NAS. Serves as the principal technical specialist, a project manager, on the major projects and/or program areas, resolving unique technical problems without managerial intervention, providing coordination and suggesting solutions.
Works within established policies and procedures to select the most effective and efficient approach or to develop new solutions. Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organizational needs. This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products. Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of backup systems, and to upward report the status of critical events.
Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection (CAI) or Joint Acceptance Inspection (JAi), FPIP, FSEP, Redline Drawings, Peabody and DMT reports dealing with LCMs. LADs, LEMs and resolving event based certification issues necessary for the timely restoration of equipment, systems/services with the NAS. Monitors other employees as a project or team leader.
Responsible for all aspects of SSC projects from initial planning, drawing and specifications review, implementation, Joint Acceptance Inspection, and disposition of assets. Acts as SSC point of contact for all projects completed locally or by outside contractors.
Identifies requirements (staffing funds, materials, and equipment) to accomplish projects and tracks the use of project resources. Provides training, mentoring, guidance and advice to FAA employees, contractors, and other organizations as needed. Uses technical expertise and understanding of user and stakeholder needs to prioritize SSC workload. Integrates Operational Risk Management (ORM) into all planned activities ensuring that all customers and users of services are included and involved in implementation and planning.
Performs other duties as assigned.
Incumbent must possess a valid driver's license.
Requirements
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Conditions of employment
* US Citizenship is required.
* Selective Service Registration is required for males born after 12/31/1959.
* Must submit an SF50 (See Required Documents).
* Designated or Random Drug Testing required.
* Successful completion of a security investigation will be required
* A valid state driver's license is required
Qualifications
To qualify for this position candidates must show experience at the level of difficulty and responsibility that demonstrates an extensive knowledge of and experience in technology system interrelationships, and management of civilian or military automated aviation, navigation and electronics systems. Generally, experience at the next lower level, pay band H/level III or equivalent, meets the minimum qualifications for this position as long as the experience supports the demonstrated abilities.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Demonstrated Abilities and Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Demonstrated Abilities: Applicants MUST provide narrative responses for each Demonstrated Ability listed within this announcement. Narrative responses should be clear and concise, providing a description of your education, training, and experience that would describe the degree to which you possess each Demonstrated Ability. Narrative responses are MANDATORY for each Demonstrated Ability and applicants must show possession of each.
Answer all questions to the best of your ability. You may be asked to provide evidence or documentation that you possess this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Failure to submit narrative responses for each "Demonstrated Ability" will prevent further consideration.
Qualification requirements must be met by the closing date of this vacancy announcement.
Education
Education may not be substituted for experience.
Preview job questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. **************************************************************
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
Demonstrated Abilities: You MUST provide a NARRATIVE statement for each Demonstrated Ability and Quality Ranking Factor. The narratives should be clear and concise, providing a description of your education, training and experience that would describe the degree to which you possess each Demonstrated Ability. Candidates must show experience at the level of difficulty and responsibility appropriate to the position.
Narratives for Demonstrated Abilities identified under qualifications are mandatory. Failure to submit demonstrated abilities statements will prevent you from receiving further consideration.
Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The endorsement must include the announcement number. Failure to include the announcement number will prevent you from receiving further consideration.
Equal or lower pay band/level applications will be accepted.
Links to Important Information: Locality Pay, COLA
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The Supervisor Endorsement must include the announcement number.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system **************************
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
* Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
* Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Agency contact information
Daphne Becker
Phone **************** Fax **************** Email *********************** Address Federal Aviation Administration
AAL Regional HR Services Division
222 West 7th Ave #14
AHF-N100
Anchorage, AK 99513
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
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Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The Supervisor Endorsement must include the announcement number.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system **************************
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$89.7k-138.9k yearly 3d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology specialist job in Wichita, KS
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$60k-83k yearly est. 12d ago
IT Support Technician
Kansas Children's Service League 3.1
Information technology specialist job in Wichita, KS
Kansas Children's Service League is looking to hire a full-time IT Support Technician in Wichita, KS. This position earns a competitive wage between $20 to $24 per hour a nd works a Monday - Friday schedule with occasional evenings and weekends. This role requires in-person reporting to our Wichita, KS office and supports all KCSL locations across the state of Kansas.
About Kansas Children's Service League Stronger families start at Kansas Children's Service League (KCSL). Founded in 1893, KCSL is a statewide, nonprofit agency that serves thousands of Kansas children and families each year. KCSL's mission is to protect and promote the well-being of children. Our programs work with children and families in the areas of health, safety and education to succeed and break cycles of neglect, abuse and trauma. We help both children and parents develop skills for success in their families, schools and workplaces. KCSL is also the Kansas chapter of Prevent Child Abuse America and Circle of Parents.
As a team member of Kansas Children's Service League, you'll enjoy the following benefit offerings and more based on selected cafeteria options and employment class:
Medical, Dental, & Vision Insurance
Pet Insurance
Critical Illness & Accident Insurance
Flexible Spending Account / Health Savings Account
Paid Life Insurance
401(K) & matching offerings
Family Friendly Paid Wellness Leave
Paid Vacation & Wellness Time
Paid Holidays
Employee Wellness Program
Earned Wage Access
Telework Options
Infants at Work Program
For more details on our benefits, please visit our KCSL Career site.
Expectations for All Employees:
At Kansas Children's Service League, we protect and promote the well-being of children. In doing so, every employee is responsible for supporting the agency's mission, vision, and values. This includes actively and regularly demonstrating high-quality customer service, accountability in all aspects of your position, and respecting the differences in our staff, customers, and communities. Expected behaviors and qualities include professionalism and competence, active collaboration, effective communication, initiative and innovation, respect, and goal achievement. Employees are to be able, at any time, to provide basic information about the breadth of customer opportunities available through KCSL and to help customers make connections within the organization. KCSL is an equal opportunity employer.
Job Summary
The IT Support Technician troubleshoots and maintains network client hardware and software. The position performs Help Desk responsibilities and works with the Network Administrator to maintain the KCSL network.
Essential Job Functions
Technical Support
Respond to technical inquiries via phone, email, chat, or in person.
Use problem solving to diagnose and resolve issues with computers, peripherals, operating systems, and applications.
Log, track, route, and update employee issues in a ticketing system.
Provide step-by-step guidance to users, use remote tools, and perform diagnostics.
Escalate unresolved or complex issues to higher-level support.
Document all interactions, resolutions, and contribute to knowledge base articles.
Follow up with customers to ensure customer satisfaction and complete resolution of issues.
Train users on new software or hardware, creating new training materials as requested.
Education & Experience
Required
High school diploma or equivalent
1 year of technical school or 1 year of computer support Help Desk work experience
Technical understanding of the current Microsoft PC Operating Systems and Microsoft 365
Basic understanding of TCP/IP, DNS, DHCP, Wi-Fi
Preferred
Associate's or Bachelor's degree in InformationTechnology, Computer Science, or related field.
One or more years of work experience on an InformationTechnology Help Desk
Experience with Windows Server (2022 and 2025)
Experience with Active Directory and Group Policy Management
Experience with Microsoft 365/Teams/Intune and Azure
$20-24 hourly Auto-Apply 28d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology specialist job in Wichita, KS
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$32k-42k yearly est. 60d+ ago
IT Support Specialist II
ISG Technology 3.4
Information technology specialist job in Park City, KS
At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades.
Join in on the Success
As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings.
But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes!
Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations.
What you bring to the position:
You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate.
You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations.
You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction.
You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor.
You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis.
You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.”
You successfully fulfill the following essential duties and responsibilities:
You will use your ORGANIZATIONAL SKILLS to:
Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required.
Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues.
Manage and prioritize complex, changing workloads in a challenging technical environment.
Complete ConnectWise data entry in an accurate and timely manner.
Meet ISG standards of utilization.
You will use your TECHNICAL SKILLS to:
Respond to and troubleshoot unique customer issues.
Manage tickets based on priority and SLA.
Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below:
Auvik
Cisco
Citrix
Fortinet
HP
Microsoft
RMM
Veeam
VMWare
You will use your CUSTOMER SERVICE SKILLS to:
Communication with customers about existing tickets and inform them of the plan to address them.
Deal with end users / management during times of pressure.
You will use your COLLABORATIVE SKILLS to:
Support the Company by completing all other job duties assigned.
As a successful employee, you will demonstrate the following professional skills as you carry out your position:
Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings.
Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information.
Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations.
Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values.
Organizational Support - Follow company policies and procedures and complete other duties as assigned.
Judgment - Include appropriate people in decision-making process.
Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well.
Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions.
Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks.
Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments.
Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events.
Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner.
Requirements
You will meet the following educational, licensing, certification, and work experience requirements:
High School Diploma or GED required.
A minimum of 3-5 Years of similar or related experience.
Working knowledge of networking.
Working knowledge of systems administration.
Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure.
Demonstrated attention to detail with excellent organization and time management skills.
Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage.
You will follow the ISG Technology Core Values:
Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique.
Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves.
Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation.
“Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team.
Continuous Improvement - Daily improvement matters. Bold ideas move us forward.
You are able to work in the following environmental and working conditions:
Prolonged periods of sitting at a desk and working on a computer and phone.
Work in a general office environment.
Travel to client and prospect locations with varying conditions.
You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
$49k-73k yearly est. 35d ago
IT Help Desk Tech
Cybertronit
Information technology specialist job in Wichita, KS
Job DescriptionBenefits:
Bonus based on performance
Health insurance
Training & development
Join Our Growing IT Team at Cybertron! Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so, Cybertron wants you on board!
Were a growth-focused IT Services Provider based in Wichita, looking for talented individuals to join our hardworking team. We manage and support our clients technology infrastructure while delivering top-tier customer service. Our diverse client base means every day is differentfast-paced, exciting, and full of opportunities to learn and grow. We push each other to expand our knowledge and improve our skills daily.
If you're a problem solver who enjoys working with technology and collaborating with a supportive team, wed love to hear from you!
What Were Looking For:
Strong written and verbal communication skills
Excellent interpersonal skills with a focus on building relationships, active listening, and asking the right questions
Attention to detail with strong documentation and multitasking abilities
A technical background with a genuine interest in IT
A team player who enjoys mentoring and learning from others
A problem solver who embraces challenges and learning opportunities
Technical Skills That Will Set You Apart:
Windows 10
Network Printers & Deployment
LAN & WAN Networking
General Hardware & Software Troubleshooting
Bonus Skills (Nice to Have):
Windows Server 2019
Office 365 & Exchange Administration
Active Directory & Group Policy
Hyper-V and/or VSphere/ESXi
Why Join Cybertron?
Were a rapidly growing company that values career-driven professionals who recognize opportunities for growth and development. Heres what we offer:
Competitive salaries
Generous performance bonuses
Health insurance
401k
Paid holidays & PTO
If youre ready to be part of an exciting team where learning and career growth are part of the culture, apply today! We cant wait to meet you.
$32k-52k yearly est. 31d ago
Support Analyst II
Icm Inc. 4.3
Information technology specialist job in Colwich, KS
This role provides the most visible line of technical support in the company's IT organization. The resource should have a friendly demeanor with the ability to comfortably deescalate a situation. Equal to the social side of the equation, the employee should have an aptitude for research and can quickly ‘become an expert' on new technologies. At this level, employee must have moderate experience with ICM-specific applications. Finally, this is a very hands-on role which involves substantial end-user interaction. Perform all responsibilities in accordance with ICM's corporate values of Innovation, Ownership, Humility, Collaboration, and Stewardship.
ESSENTIAL FUNCTIONS & BASIC DUTIES
Resolve support requests via office visit, telephone, or e-mail in a prompt, effective and courteous manner. Customers include local, remote, and field/roaming users.
Support end-users with various issues, including:
Laptop & desktop hardware
Microsoft Windows operating systems and associated software products
Microsoft 365/Office365 and associated applications
Audio-video conference technology
Apple and other mobile device platforms
Printers and network copiers
Network & wireless troubleshooting, including guest support
Identify trends in user behavior and incidents, researching patterns that should be further investigated and coordinate with IT support team members for escalation and assistance of more critical or complex issues
Maintain and execute recurring maintenance for hardware and software solutions
Follow standard Support operating procedures; maintain records of daily data communication transactions, problems and actions taken
Complete end-user install/move/add/change requests in manner consistent with licensing requirements
Provide end-user support for company badging system
Coordinate with cellular carriers to help oversee company's mobility services, hardware, subscriptions, and users
Coordinate oversight and execution of IT projects, working with business leaders as required
Help maintain and oversee inventory levels
Education/Certification
High school diploma or equivalent required
College degree in related field preferred
Knowledge & Experience
3+ years' experience supporting desktops at an organization of 100+ employees required
Knowledge of basic computer hardware, switches, routers and wireless required
Microsoft Windows client operating systems and related administrative tools experience required
MS Office and Outlook experience required
M365/Azure/Intra ID experience required
Networking, VPN, TCP/IP, and general networking concepts required
Management and support of cellular services preferred
WORK TYPE
Job is primarily on-premise, based out of Company's headquarters (Colwich, Kansas)
Skills/Abilities
Communication & Interpersonal
Strong written and oral communications
Exceptional listening and interpersonal skills
Ability to communicate ideas in both technical and user-friendly language
Must be fluent in English
Proficiency in Portuguese and Spanish is beneficial
Customer Service & Teamwork
Exceptional customer-service orientation
Ability to quickly prioritize and adapt within a creative, fast-paced/dynamic environment
Experience integrating into a collaborative, team-oriented culture
Analytical Research & Problem Solving
Well-organized and keen attention to details
Proven analytical and problem-solving abilities
Ability to comprehensively research issues, systems and processes across both technical and business disciplines
Adept at reading, writing, and interpreting technical documentation and procedure manuals
Leadership & Initiative
Action-oriented and highly self-motivated
Structured, process-minded thinker
Goal-oriented mindset
Ability to coach, mentor, and motivate team members and contractors, influencing them to take positive action and accountability
PHYSICAL ACTIVITIES & REQUIREMENTS
Ability to sit and view computers screen for long periods of time
Must be able to speak and listen clearly
Ability to adjust to moderate noises
Fine visual acuity to read for accuracy and identify and distinguish colors
Role may require limited on-call and/or after-hours support
Occasionally lifting of up to 25 pounds
For more details, please review the ADA questionnaire on file in Human Resources
TRAVEL REQUIREMENTS
Must possess valid driver's license with no restrictions
Role may require up to 10% Travel (remote site visits and/or conferences & training)
May also include international travel
$53k-91k yearly est. Auto-Apply 4d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology specialist job in Goddard, KS
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$48k-64k yearly est. 14d ago
Instructional Technology Support Specialist
WSU Tech
Information technology specialist job in Wichita, KS
Job Description
At WSU Tech, we are dedicated to promoting quality higher education and leadership in workforce training that supports economic development for a global economy. Our experienced faculty and staff are committed to helping students achieve their goals by providing hands-on experience, state-of-the-art facilities, and individualized support and guidance. We operate in a values-based culture and strive towards our behaviors in everything we do.
Compensation: $1,980 bi-weekly annualized to $51,480.00
Worksite Location: WSU Tech, On-Campus, Multiple Locations
Overview / Job Summary:
The Instructional Technology Support Specialist is responsible for providing Tier I support for Faculty, and Tier II support for students using the Learning Management System (LMS) at WSU Tech.
Job Competencies: Essential Functions include the following. duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Schedule and shift assignments and work location may be changed at any time, as required by business necessity.
Responds to support tickets, calls, and emails independently, diagnosing and resolving technical issues involving the LMS and instructional technologies. Analyzes issues to identify root causes, determine appropriate solutions, and documents resolution pathways.
Develops and delivers micro-training and just-in-time resources to strengthen user digital competencies. Interprets needs and recommends solutions that align with instructional best practices and systems capabilities.
Manages user access, permissions, and configurations across the LMS and integrated instructional technologies, identifying opportunities to streamline access workflows to improve accuracy and efficiency.
Monitors alerts and LMS system performance, and assists with systems testing, updating, and documentation.
Reviews upcoming courses to ensure alignment with institutional templates, accessibility expectations, and quality standards, providing recommendations and coaching to improve digital inclusivity. Identifying areas requiring improvement, and collaborating with faculty and instructional designers to find resolutions.
Supports division projects by tracking timelines, deliverables, and updates in tools such as ClickUp. Collaborates with IT, Academic Affairs, Faculty Development and external partners to support successful implementation and adoption of technologies.
Supports the integration of AI-enhanced instructional technologies by researching new tools, assisting faculty with responsible adoption, and helping develop guidelines that align with institutional policies, data-privacy requirements, and ethical practices.
Serves as the primary systems administrator for multiple software applications, independently managing internal and external tickets, resolving issues, and escalating when appropriate. Maintains comprehensive documentation logs; oversees change-management workflows; conducts data audits; and coordinates with vendors on training, feature enhancements, technical troubleshooting, and release planning. Evaluates system performance and user impact, providing recommendations for improvements and optimization.
Requirements
1. Bachelor's degree
2. Previous teaching or training experience and Learning Management System experience
3. Previous experience preferred: LMS support, Customer Service, Troubleshooting in IT-related, AI generation, and Train-the-trainer experience
Benefits
***************************
WSU Tech is committed to inclusive and equitable practices to create an environment and culture where students and employees thrive. We acknowledge that through valuing diverse identities, experiences, talents, and gifts, we excel by fulfilling our mission to create a talent pipeline, establish workforce equity, and improve economic prosperity for our community. WSU Tech is an Equal Opportunity Employer.
$51.5k yearly 31d ago
Mid Level Technician
Barren Troy Holdings
Information technology specialist job in Wichita, KS
We are currently seeking a Lead/Mid-Level Automotive Technician to join our high-volume, full-service automotive repair center. The ideal candidate will be able to work efficiently in a fast-paced environment, possess their own comprehensive set of tools, and take pride in delivering quality and timely work.
We provide a clean, modern and safe workspace equipped with state-of-the-art tools, a steady flow of customers, and the chance to work alongside skilled Store Managers. We're looking for a dedicated professional who is serious about earning competitive wages and becoming a long-term member of our dynamic team.
Responsibilities:
Perform routine vehicle maintenance tasks, including oil changes, tire rotations, and brake replacements.
Complete digital inspections to provide to the customer.
Diagnose and repair mechanical and electrical issues.
Familiarity with schematics to troubleshoot complex vehicle issues.
Requirements:
3-5 years as an Automotive Technician.
Strong knowledge of vehicle diagnostic systems and methods.
Strong attention to detail and problem-solving skills.
Compensation:
Weekly Pay: $25.00-$35.00/Flat Rate depending on qualifications. Guarantee of 20-30 hours per week.
Benefits include Health Insurance, Dental, 401k plan with company match, PTO based on tenure.
Pay for further educational opportunities - We will pay for ASE Certification tests, study guides and give bonuses based on passed tests.
If interested, please submit your resume to this posting. Qualified candidates will be reached out to via phone or email to conduct an initial interview.
Job Type: Full-time
Pay: $25.00-$35.00 per hour
Benefits:
Weekly Pay
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
7 Paid Holidays
Tuition reimbursement
Schedule: Day shift
Work Location: In person
$25-35 hourly 60d+ ago
On-Site Support Spec.
Genpt
Information technology specialist job in Wichita, KS
Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.
JOB DUTIES
Provides excellent customer service that will enhance the relationship and lead to ongoing sales.
May act as a lead/mentor to other employees.
Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.
Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
Reliability, organization and attention to detail required.
Industry experience required; product knowledge from previous warehouse experience is preferred.
Customer service and communication skills required.
Ability to multi-task and time management skills required.
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required.
May need to be certified to operate a forklift.
Valid driver's license and good driving record required.
PHYSICAL DEMANDS:
Must be able to move up to 100 lbs and lift up to 50 lbs.
LICENSES & CERTIFICATIONS: None required.
SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$35k-48k yearly est. Auto-Apply 60d+ ago
IT Computer Technician
Lockwood Broadcast Group 3.9
Information technology specialist job in Wichita, KS
KAKE has an immediate opening for an IT Computer Technician. This position will be responsible for repair, maintenance and configuration of PC work stations, servers, printers and wireless access points, as well as domain administration related to personnel changes. The candidate must have strong skills in computer repairs, software installation and configuration, as well as network administration.
Job DUTIES:
* Troubleshoot and repair computer hardware, software and peripherals, including PC computers, network servers, storage, software applications, LAN cabling, system security and virus protection
* Install, manage and maintain workstations and servers with various Windows and Linux OS
* Manage employee user accounts through Active Directory
* Manage and maintain news production editors and content storage systems
* Administration of telephone PBX system
* Assist with repair and installation of various broadcast equipment as needed
* Perform other duties as assigned
* Strong InformationTechnology background and networking skills required
* A degree or certificate in IT or related field is preferred
* Experience in repair and maintenance of computers and servers
* Experience in network administration of Windows and Linux based computer systems
* May involve working with AC, DC, and RF voltages in transmission equipment
* General knowledge and experience with mechanical based equipment is a plus
* Good eyesight and hearing, ability to lift equipment that may exceed 50 pounds
* Must work well under pressure
* Strong communication, organizational, and problem-solving skills
* Available for on-call emergencies
QUALIFICATIONS REQUIRED:
Interested candidates can apply to:
Lori Johnson, Business Manager
KAKE
1500 N. West Street
Wichita, KS 67203
Or by e-mail to: *****************
No telephone calls please
Lockwood Broadcast Group and KAKE provides equal employment opportunities to all employees and applicants for employment. Pre-employment drug test is required as well as a background screen as allowed by federal, state, and local laws and regulations.
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$34k-64k yearly est. Easy Apply 2d ago
System Specialist (Laser Designer)
DSV 4.5
Information technology specialist job in Wichita, KS
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Wichita, 3298 S. Turnpike Drive, Bldg 1-338G
Division: Solutions
Job Posting Title: System Specialist (Laser Designer) - 105077
Time Type: Full Time
Position Description Summary: Utilize computer-aided design and computer-aided manufacturing software to complete draft designs.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
Coordinates projects with customers as required
Use computer assisted drafting (CAD) equipment and software.
Finish designs from sketches
Utilize knowledge of various machines, engineering practices, mathematics, building materials, and other physical sciences to complete drawings
Obtain information from prints, charts, sketches, work instructions, documents, verbal and electronic work instruction
Independently set-up and operate CNC Laser Machines
Perform routine minor machine maintenance as part of their daily work duties
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
$64k-95k yearly est. Easy Apply 21d ago
IT Field Technician
Genesis Health Clubs 3.8
Information technology specialist job in Wichita, KS
Job DescriptionThis position will be responsible for the support and installation of Desktop, Networking, and A/V equipment at various locations in Kansas, Nebraska, Oklahoma, and Missouri. The applicant is expected to be highly self-motivated and disciplined as well as possess the ability work independently with minimal supervision while in the field. There will be considerable travel required in this role and the applicant can expect to be on the road 50-75% of the time.
Qualifications:
1 year of Desktop support experience working with Windows 7-10
A Certification
Duties and Responsibilities:
Providing support company wide
Data gathering
Report management
Maintaining servers
Assisting IT Director and Systems Administrator as needed
Establish and maintain professional relationships with members/guest and staff.
Ensures that all required documentation (daily reports, checklists, etc.) are completed in a timely manner.
Ensures work area is maintained and organized at all times.
Expectations:
Present a professional demeanor at all times when representing the Genesis Health Clubs
Provide input in developing strategies to support club goals and objectives
Develop and build a team atmosphere among department
Ability to respond to common inquiries or complaints quickly
Job Requirements:
Strong oral and written communication with members and staff
High school diploma or GED, Associates or technical degree preferred
Ability to work well with others
Two years of experience or equivalent certification
Knowledge of HTML, CSS, JavaScript, jQuery, PHP, MySQL, and MS SQL
Physical Requirements:
Ability to stand for long periods of time
Ability to lift up to 35 pounds
$27k-40k yearly est. 23d ago
Help Desk Specialist - Manhattan, KS
Adams Brown 4.0
Information technology specialist job in Wichita, KS
We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Help Desk Specialists are proficient in server deployment, networking, and firewall management; and have experience with support software and security tools. Help Desk Specialists provide remote support for clients and end-users by communicating with affected parties during problem management, both online and in person.
This position will be working physically in the Manhattan, KS region.
FLSA Status: Non-exempt
Requirements
Major Duties and Responsibilities
Provides remote desktop, laptop, server, and network problem management and support services to clients and end-users through phone, chat, email, and ticketing systems
Identify, document, and prioritize service requests. Troubleshoot and resolve client technical issues and escalate when needed
Facilitate the restoration of normal service operations while minimizing impact to the end-user
Using the knowledge of software tools to perform day-to-day functions and troubleshooting
Handle remote service tickets on a day-to-day basis
Desired Skills, Abilities, Characteristics, and Education
2+ years IT Help Desk experience, preferably with an MSP
Client service oriented and positive participating team member
Ability to maintain confidentiality of the company and client information
Excellent written and verbal communication skills required
Ability to document and follow established company procedures
Understanding of hardware, software, security tools, and concepts
Experience and knowledge of troubleshooting applications such as Microsoft 365, Adobe Acrobat, etc.
Experience using a Ticketing system/ RMM Tool and PSA software (Specifically Connectwise Automate and Manage)
Experience providing support via remote tools
IT Glue experience preferred
WatchGuard/Firewall experience preferred
StorageCraft, Datto backups experience preferred
Ability to work autonomously both swiftly and effectively
Ability to organize and prioritize tasks
Reliable transportation to and from work
Working Conditions
This position will be on-site, physically in Manhattan, KS. Adams Brown TechnologySpecialists, LLC. promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our office is open from 8:00 am - 5:00 pm Monday through Friday. We are closed on major holidays, offer substantial paid-time-off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect. Additional hours (overtime) and travel may be required. Travel to client offices does not typically require overnight stays. Possible on call duties, with extended hours.
AdamsBrown TechnologySpecialists, LLC. is an Equal Opportunity Employer.
$29k-38k yearly est. 60d+ ago
Aseptic Support Technician - 3rd Shift
Fagron
Information technology specialist job in Wichita, KS
Who We Are Fagron is the global market leader in pharmaceutical medicine, and its products are sold to more than 200,000 customers in over 60 countries. The goal of Fagron is: "Together we create the future of the personalized medicine". Fagron, together with prescribers, pharmacists, and customers, strives to improve medications and help the patient. From our position as market leader, we act locally and think internationally.
About the Job
The primary responsibility of the Aseptic Support Technician is to prepare equipment and supplies for entry into the cleanroom adhering to proper aseptic technique. In addition to preparing equipment and supplies for the cleanroom, it is the responsibility of the cleanroom technician assistant to ensure that supplies are stocked appropriately and proper inventory levels are maintained.
Key Responsibilities
* Processes incoming material and equipment into the cleanroom through manual decontamination using approved cleaning agents and aseptic technique.
* Monitor BOMS as they move into the Cleanroom, following SOP and guidelines.
* Stocks cleanroom with supplies and chemicals.
* Helps perform inventory counts as needed.
* Informs supervisor of any problems that may arise.
* Ensures dispensing rooms are maintained, stocked, and tidy.
* Clock in and out for every scheduled shift in a timely manner.
* Other duties as assigned.
Basic Qualifications
* High school diploma or equivalent
* Capable of lifting up to 50 pounds, standing for extended periods of time and shall have no allergies to chemicals that might be used during compounding or decontamination.
* Knowledge of clean room procedures, preferred but not required.
* Ability to work with others in a positive and professional manner and to develop and maintain strong working relationship with co-workers and management.
What's on Offer?
We offer a dynamic environment where talent and ambition can develop to its fullest. We have an open and informal organization culture, where individuals need to have strong motivation and ability to work independently. Fagron is a widely expanding, international, professional and ambitious pharmaceutical company with multiple growth opportunities. Job opportunity includes competitive salary, comprehensive benefits, performance package, and ability to be part of an international leader in an expanding industry.
Ready for the challenge?
Fagron US is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. Fagron US is proud to be an affirmative action and equal opportunity employer.
$33k-54k yearly est. 12d ago
IT Desktop Support Specialist
Mid American Credit Union 3.5
Information technology specialist job in Wichita, KS
About Us
Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits. As a member-owned institution, our focus is on providing a safe place to save and borrow at reasonable rates! That is why our mission at Mid American Credit Union is to be the best choice for quality financial services, above and beyond all other alternatives.
Who Should Apply
Mid American Credit Union is looking for individuals that like to be challenged, rewarded and inspired! This job is perfect for self-motivated, quick thinkers with unmatched problem solving skills. Are you ready to be a part of a team that exceeds member expectations every day?
What You'll Do
As part of the Information Systems Team, the IT Desktop Support Specialist is responsible for serving Mid American Credit Union staff and members through timely, accurate and professional resolution of issues and introduction of enhanced processes improving technology related processes. The IT Desktop Support Specialist is responsible for assisting other members of the IS team on maintaining the technology infrastructure and processing cycles in a manner that adheres to IT compliance and IT performance standards.
Essential Duties and Responsibilities
User Support: Respond to user requests for assistance in a timely, accurate and professional manner striving for first contact resolution. Log all user requests in ticketing system, assist other team members with open tickets as needed. Maintain positive working relationships with 3rd party vendors and engage those vendors to achieve timely resolution of issues as needed. Monitor service tickets for trends that require escalation. Monitor all routine scheduled activity to ensure completion of tasks within defined timeline; work with impacted staff to correct issues in the event of a job failure. Ensure all pending changes have been communicated to users.
Monitor desktop deployments for replacement, including ancillary equipment such as signature pads, receipt printers, id scanners, printers, phones and security systems. Stage and test new desktops and ancillary equipment deployments in a manner that minimizes end-user issues. Maintain a 2-year forecast of estimated replacement to be reviewed quarterly. Maintain all PC/Server licensing on an on-going basis to ensure Mid American Credit Union is compliant with licensing terms. Assist in deployment of MACU approved systems and software.
Serve as Admin for assigned systems maintaining system integrity and performing maintenance activities including standard upgrades. Make recommendations for enhancing systems for the organization. Support other ancillary systems by establishing familiarity with systems and seeking guidance from vendors as needed.
User Security - Ensure all workstations and servers are routinely updated with appropriate security programs/patches. Maintain records of such updates and ensure renewal of all services utilized for this purpose. Maintain user profiles per Mid American standards, ensuring only necessary levels of access are granted, including the deletion of profiles of former employees. Monitor internet usage logs and email filters, reporting issues to management. Administer staff cyber-security training programs.
IT Compliance and Disaster Recovery: Ensure current IT related policies and procedures are followed as part of routine work activities. Maintain IS change management records and IS disaster recovery manuals on an on-going basis.
Network Monitoring: Assist with maintenance, monitoring and reporting of network infrastructure performance to eliminate unscheduled downtime or processing errors that could have been prevented through proper maintenance and management of network components. This includes, but is not limited to, troubleshooting data communication systems, telecommunication systems, server performance, backup processes, VPN monitoring, internet usage monitoring, email filtering, etc.…
Required Skills/Abilities
Ability to quickly identify technology related issues, determine the root cause, identify solutions, and implement fixes quickly and effectively for complex and abstract issues.
Strong verbal and written communication skills.
Ability to communicate complete information in a clear, concise and professional manner to a wide variety of audiences.
Ability to demonstrate a high degree of integrity, trust-worthiness, and maintain confidentiality of information and job related data.
Must be able to understand and apply credit union policies and procedures, including World Class Service Standards.
Ability to lift and transport moderately heavy objects (up to 50 lbs.) such as computers.
Ability to climb and crawl for inspection of cables in floors and ceilings.
Ability to prioritize multiple tasks and adjust to changing priorities.
Must be available to work nights and weekends as needed. Occasional overnight or out of town travel required. This may include working with PC's, networking, VOIP, and Network Virtualization
Self Management
Judgement - Exhibit sound and accurate judgment, support and explain reasoning for decisions; includes appropriate people in decision-making process. Knows when to appropriately seek supervisor input and/or approval.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality.
Attendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent.
Cultural Responsibilities
Be committed to being part of the Mid American team! Show commitment to learning and growth. Consistently demonstrate a positive attitude and strong people skills during interactions with co-workers and members. Be able to work individually as well as with a team. Embrace change and be able to think of new ideas to assist our members. Demonstrate financial responsibility and professionalism.
What You Need to Get the Job Done
Education - A two-year college degree or completion of a specialized course of study at a business or trade school.
Experience - Minimum two years of similar or related experience, including time spent in preparatory positions.
What You'll Love About Us
A Company that Cares. We are more than a financial institution; we give back to our community. We teach financial literacy and donate and support local organizations.
Work that Stays at Work. Genuine work/life balance served here!
Rest and Relaxation. Paid vacation time, personal leave and paid holidays!
Health Benefits. Medical with HSA and FSA options, dental, and vision.
Prepare for the Future. 401(k) with a generous company match.
Invest in YOU. Tuition Reimbursement Program.
An Equal Opportunity Employer
Mid American Credit Union is an Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law.
Because our team members are trusted to handle sensitive information, we require all candidates who receive and accept employment offers to complete a background check before being hired.
This Company Participates in E-Verify
The Right to Work
Este Empleador Participa en E-Verify
El Derecho a Trabajar
$34k-41k yearly est. 3d ago
Learn more about information technology specialist jobs
How much does an information technology specialist earn in Wichita, KS?
The average information technology specialist in Wichita, KS earns between $53,000 and $99,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.
Average information technology specialist salary in Wichita, KS