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Working As An Information Technology Supervisor, Information Technology

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $96,000

    Average Salary

What Does An Information Technology Supervisor, Information Technology Do

Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.

Duties

Computer and information systems managers typically do the following:

  • Analyze their organization’s computer needs and recommend possible upgrades for top executives to consider
  • Plan and direct the installation and maintenance of computer hardware and software
  • Ensure the security of an organization’s network and electronic documents
  • Assess the costs and benefits of new projects and justify funding on projects to top executives
  • Learn about new technology and look for ways to upgrade their organization’s computer systems
  • Determine short- and long-term personnel needs for their department
  • Plan and direct the work of other IT professionals, including computer systems analysts, software developers, information security analysts, and computer support specialists
  • Negotiate with vendors to get the highest level of service for their organization’s technology

Few managers carry out all of these duties. There are various types of computer and information systems managers, and the specific duties of each are determined by the size and structure of the firm. Smaller firms may not employ every type of manager.

The following are examples of types of computer and information systems managers:

Chief information officers (CIOs) are responsible for the overall technology strategy of their organizations. They help determine the technology or information goals of an organization and then oversee implementation of technology to meet those goals.

CIOs may focus on a specific area, such as electronic data processing or information systems, but CIOs tend to focus more on long-term or big picture issues. At small organizations a CIO has more direct control over the IT department, and at larger organizations other managers under the CIO may handle the day-to-day activities of the IT department.

CIOs who do not have technical expertise and who focus solely on a company’s business aspects are included in a separate profile on top executives.

Chief technology officers (CTOs) evaluate new technology and determine how it can help their organization. When both CIOs and CTOs are present, the CTO usually has more technical expertise.

The CTO is responsible for designing and recommending the appropriate technology solutions to support the policies and directives issued by the CIO. CTOs also work with different departments to implement the organization’s technology plans.

The CTO usually reports directly to the CIO and may be responsible for overseeing the development of new technologies or other research and development activities. When a company does not have a CIO, the CTO determines the overall technology strategy for the firm and presents it to top executives.

IT directors, including management information systems (MIS) directors, are in charge of their organizations’ information technology (IT) departments, and they directly supervise other employees. IT directors help to determine the business requirements for IT systems, and they implement the policies that have been chosen by top executives. IT directors often have a direct role in hiring members of the IT department. It is their job to ensure the availability of data and network services by coordinating IT activities. IT directors also oversee the financial aspects of their department, such as budgeting.  

IT security managers oversee their organizations’ network and data security. They work with top executives to plan security policies and promote a culture of information security throughout the organization. They develop programs to keep employees aware of security threats. These managers must keep up to date on IT security measures. They also supervise investigations if there is a security violation.

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How To Become An Information Technology Supervisor, Information Technology

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.

Education

Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.

Advancement

Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Information Technology Supervisor, Information Technology Career Paths

Information Technology Supervisor, Information Technology
Information Technology Manager Senior Project Manager
Senior Infrastructure Project Manager
14 Yearsyrs
Information Technology Manager
Regional Information Technology Manager
8 Yearsyrs
Information Technology Manager Information Technology Director
Director Information Technology Infrastructure
13 Yearsyrs
Information Technology Director
Executive Director, Information Technology
9 Yearsyrs
Information Technology Director Chief Information Officer
Deputy Chief Information Officer
12 Yearsyrs
Information Technology Operations Manager
Service Desk Manager
7 Yearsyrs
Senior Project Manager Information Systems Director
Vice President Information Systems
9 Yearsyrs
Technical Manager Technical Support Manager
Supported The Director
8 Yearsyrs
Senior Information Technology Manager Director, Network Operations
Director Of Network Services
10 Yearsyrs
Senior Project Manager Director Of Technology And Services
Director Of Infrastructure Operations
13 Yearsyrs
Information Technology Project Manager Enterprise Project Manager
Enterprise Program Manager
11 Yearsyrs
Information Technology Project Manager Senior Information Technology Manager
Corporate Director Of Information Technology
12 Yearsyrs
Information Technology Operations Manager Manager Applications Development
Information Services Manager
6 Yearsyrs
Technical Services Manager Information Technology Operations Manager
Manager Information Technology Applications
11 Yearsyrs
Information Systems Manager Network Operations Manager
Infrastructure Manager
10 Yearsyrs
Information Technology Systems Manager Regional Information Technology Manager
Global Information Technology Manager
11 Yearsyrs
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Average Length of Employment
Top Careers Before Information Technology Supervisor, Information Technology
Supervisor 4.4%
Consultant 2.7%
Top Careers After Information Technology Supervisor, Information Technology
Manager 4.0%
Consultant 3.7%
Supervisor 2.8%
Owner 2.6%

Do you work as an Information Technology Supervisor, Information Technology?

Average Yearly Salary
$96,000
Show Salaries
$74,000
Min 10%
$96,000
Median 50%
$96,000
Median 50%
$96,000
Median 50%
$96,000
Median 50%
$96,000
Median 50%
$96,000
Median 50%
$96,000
Median 50%
$125,000
Max 90%
Best Paying Company
RR Donnelley & Sons Company
Highest Paying City
Gilroy, CA
Highest Paying State
California
Avg Experience Level
3.7 years
How much does an Information Technology Supervisor, Information Technology make at top companies?
The national average salary for an Information Technology Supervisor, Information Technology in the United States is $96,825 per year or $47 per hour. Those in the bottom 10 percent make under $74,000 a year, and the top 10 percent make over $126,000.

The largest raises come from changing jobs.

See what's out there.

Real Information Technology Supervisor, Information Technology Salaries

Job Title Company Location Start Date Salary
Information Technology Supervisor Hassan & Sons, Inc. Aug 24, 2015 $140,000
Supervisor IT Molina Healthcare, Inc. Nov 07, 2014 $132,600
IT Supervisor Jabil Circuit, Inc. Jan 02, 2016 $120,600
Supervisor, IT Quality Assurance Medimpact Healthcare Systems, Inc. Jun 15, 2016 $110,508
IT Supervisor Cavalier Telephone, LLC Sep 28, 2009 $108,680
IT Supervisor R.R. Donnelley & Sons Company Mar 16, 2015 $108,000
Information Technology Supervisor Seamlessweb Professional Solutions, LLC Feb 01, 2011 $106,800
Supervisor-IT R. R. Donnelley and Sons Company Oct 21, 2016 $100,522
IT Supervisor The Sherwin-Williams Company Apr 14, 2016 $100,000 -
$110,000
IT Supervisor The Sherwin-Williams Company Jan 04, 2016 $100,000 -
$110,000
Supervisor Information Technology Qwest Corporation Jun 07, 2012 $97,385
Supervisor, IT Audit Bristol-Myers Squibb Company Jan 06, 2016 $95,230
Supervisor, Internal Audit-Information Technolog FMC Technologies, Inc. Mar 05, 2014 $94,224 -
$127,463
Supervisor, Internal Audit-Information Technolog FMC Technologies, Inc. Sep 03, 2014 $94,224 -
$127,463
Supervisor, IT Audit Tesoro Companies, Inc. Oct 01, 2012 $91,862
Supervisor, IT Quality Assurance Medimpact Direct, LLC Jun 27, 2016 $90,022 -
$137,600
Supervisor, IT Infrastructure Engingeering EMC Corporation Jan 08, 2016 $84,261 -
$106,650
Supervisor Information Technology Archrock Services, L.P. Apr 11, 2015 $82,763 -
$112,000
Information Technology Supervisor All-In-1, Inc. Nov 30, 2014 $80,266
Supervisor Information Technology American Axle & Manufacturing, Inc. Nov 30, 2013 $79,611
Supervisor Information Technology American Axle & Manufacturing, Inc. Aug 30, 2012 $75,408
Supervisor, IT Audit Bristol-Myers Squibb Company Oct 01, 2015 $72,000 -
$184,000
Information Technology Supervisor City of Sacramento Jun 29, 2015 $69,732 -
$104,592
IT Supervisor Xerox Business Services, LLC Mar 29, 2016 $63,000

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Top Skills for An Information Technology Supervisor, Information Technology

  1. Computer Hardware
  2. Customer Service
  3. Windows XP
You can check out examples of real life uses of top skills on resumes here:
  • Maintained IT equipment, modifying and upgrading software applications and repairing computer hardware.
  • Established new processes and procedures on responding to various security incidents, significantly increasing response time and improving overall customer service.
  • Directed upgrade of 900 PC's from Windows XP to Windows Vista OS with nominal impact to mission.
  • Participated in important technological department projects and performed problem diagnosis of network and desktop environment under IT management direction.
  • Directed the technical support and configuration of deployed network assets including Cisco switches and government-issued laptops.

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Top 10 Best States for Information Technology Supervisors, Information Technology

  1. Virginia
  2. District of Columbia
  3. California
  4. New York
  5. Colorado
  6. Delaware
  7. Maryland
  8. New Jersey
  9. Texas
  10. Washington
  • (1,005 jobs)
  • (397 jobs)
  • (2,722 jobs)
  • (1,002 jobs)
  • (403 jobs)
  • (61 jobs)
  • (561 jobs)
  • (566 jobs)
  • (1,515 jobs)
  • (742 jobs)

Information Technology Supervisor, Information Technology Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,171 Information Technology Supervisor, Information Technology resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Information Technology Supervisor, Information Technology Resume

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Information Technology Supervisor, Information Technology Demographics

Gender

Male

77.0%

Female

18.8%

Unknown

4.2%
Ethnicity

White

58.4%

Hispanic or Latino

17.5%

Black or African American

10.6%

Asian

8.6%

Unknown

4.8%
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Foreign Languages Spoken

Spanish

58.7%

Chinese

7.9%

Portuguese

4.8%

Carrier

4.8%

Mandarin

3.2%

Russian

3.2%

Polish

3.2%

Arabic

3.2%

Ukrainian

1.6%

Cherokee

1.6%

Romanian

1.6%

Korean

1.6%

Japanese

1.6%

French

1.6%

Thai

1.6%
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Information Technology Supervisor, Information Technology Education

Schools

Community College of the Air Force

8.8%

National University

7.7%

University of Central Florida

6.6%

University of Maryland - University College

6.6%

Bellevue University

6.6%

University of Central Oklahoma

5.5%

University of Houston

5.5%

Park University

4.4%

Henry Ford College

4.4%

American InterContinental University

4.4%

University of Missouri - Columbia

4.4%

Florida International University

4.4%

International Academy of Design and Technology

4.4%

Strayer University

4.4%

More Tech Institute

4.4%

University of Nevada - Reno

4.4%

University of Alabama

3.3%

Arizona State University

3.3%

Southern Illinois University Carbondale

3.3%

Texas Tech University

3.3%
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Majors

Business

18.0%

Computer Science

17.7%

Information Technology

13.1%

Computer Systems Security

6.7%

Management Information Systems

5.5%

Computer Networking

5.5%

Electrical Engineering

5.2%

Computer Information Systems

4.7%

Management

3.4%

Computer Engineering

2.9%

Criminal Justice

2.6%

Computer Applications

2.0%

Project Management

1.8%

General Studies

1.7%

Communication

1.7%

Psychology

1.7%

Finance

1.5%

Computer Programming

1.4%

Liberal Arts

1.4%

Mathematics

1.4%
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Degrees

Bachelors

47.5%

Associate

18.2%

Masters

16.9%

High School Diploma

6.4%

Certificate

6.1%

Diploma

4.0%

Doctorate

0.7%

License

0.2%
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Updated May 18, 2020