What does an information technology supervisor, information technology do?
An information technology supervisor of information technology is primarily in charge of overseeing a company's IT operations, ensuring efficiency and smooth workflow. It is their duty to spearhead projects, set goals and objectives, coordinate staff, manage budgets and timelines, perform installations and upgrades, and develop strategies to optimize operations. They must remain knowledgeable of the latest technologies, liaise with external parties, and produce progress reports. Furthermore, as a supervisor, it is essential to monitor the performance of the IT teams, all while enforcing the company's policies and regulations.
Information technology supervisor, information technology responsibilities
Here are examples of responsibilities from real information technology supervisor, information technology resumes:
- Manage and update DNS settings.
- Develop, manage, and maintain remote applications and desktops using both Microsoft's RDS and Citrix.
- Identify a Sarbanes-Oxley compliance issue and lead team members to re-engineer the vendor migration process from legacy to new ERP system.
- Experience managing testing projects utilizing waterfall, iterative and agile SDLC methodologies.
- Manage installation and support of company telephony system, incorporating unify messaging and upgrade to TCP/IP switch.
- Manage networking and telecommunication for this manufacturer of custom flat panel flexible displays and control panels with integrate membrane switches.
- Install, configure and service servers, PC's, routers, switches, wireless access points, printers, etc.
- Install, monitor, maintain servers, network equipment, switches, VPN's, routers and storage devices.
- Perform remote user support regarding connectivity and VPN relate issues.
- Administrate virtual machines and servers in VMWARE.
- Coordinate with computer companies to resolve PC system malfunctions, including hardware and software failures.
- Develop and drive best practices in the areas of ITIL, support services and application development.
- Develop communication strategies to optimize the performance of satellite dish size, bandwidth and VoIP services.
- Provide support for all laptop communication problems including modem, wireless, RAS and VPN connectivity.
- Configure, setup, and maintain virtual server environment using VMware for production or test environments.
Information technology supervisor, information technology skills and personality traits
We calculated that 7% of Information Technology Supervisors, Information Technology are proficient in Project Management, Customer Service, and Database. They’re also known for soft skills such as Analytical skills, Business skills, and Communication skills.
We break down the percentage of Information Technology Supervisors, Information Technology that have these skills listed on their resume here:
- Project Management, 7%
Collaborated with the Project Management Coordinator in the implementation of major enhancement projects, upgrades or application development.
- Customer Service, 6%
Established new processes and procedures on responding to various security incidents, significantly increasing response time and improving overall customer service.
- Database, 5%
Researched, initiated, and implemented a dedicated cloud server solution for database replication for backup accountability and increased I/O processing.
- Technical Support, 5%
Directed the technical support and configuration of deployed network assets including Cisco switches and government-issued laptops.
- PC, 4%
Installed, configured and serviced servers, PC's, routers, switches, wireless access points, printers, etc.
- Troubleshoot, 4%
Utilized a variety of enterprise-level platforms to create, troubleshoot and analyze episodic and feature assets.
Common skills that an information technology supervisor, information technology uses to do their job include "project management," "customer service," and "database." You can find details on the most important information technology supervisor, information technology responsibilities below.
Analytical skills. The most essential soft skill for an information technology supervisor, information technology to carry out their responsibilities is analytical skills. This skill is important for the role because "it managers must analyze problems and consider and select the best ways to solve them." Additionally, an information technology supervisor, information technology resume shows how their duties depend on analytical skills: "deployed an entire erp system including; gathering information of internal processes and developing requirements for data center. "
Business skills. Many information technology supervisor, information technology duties rely on business skills. "it managers must develop and implement strategic plans to reach the goals of their organizations.," so an information technology supervisor, information technology will need this skill often in their role. This resume example is just one of many ways information technology supervisor, information technology responsibilities rely on business skills: "manage, evaluate and develop teams supporting erp systems, business intelligence, reporting, edi and supply chain systems. "
Communication skills. This is an important skill for information technology supervisors, information technology to perform their duties. For an example of how information technology supervisor, information technology responsibilities depend on this skill, consider that "it managers must explain their work to top executives and give clear instructions to their subordinates." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an information technology supervisor, information technology: "manage networking and telecommunication for this manufacturer of custom flat panel flexible displays and control panels with integrated membrane switches. ".
Leadership skills. information technology supervisor, information technology responsibilities often require "leadership skills." The duties that rely on this skill are shown by the fact that "it managers must lead and motivate it teams or departments so that workers are efficient and effective." This resume example shows what information technology supervisors, information technology do with leadership skills on a typical day: "provided leadership and project management in line with the cio's business directives. "
Organizational skills. Another common skill required for information technology supervisor, information technology responsibilities is "organizational skills." This skill comes up in the duties of information technology supervisors, information technology all the time, as "some it managers must coordinate the work of several different it departments to make the organization run efficiently." An excerpt from a real information technology supervisor, information technology resume shows how this skill is central to what an information technology supervisor, information technology does: "champion change and process improvement; targeting customer service and organizational efficiency. "
Most common information technology supervisor, information technology skills
The three companies that hire the most information technology supervisor, information technologys are:
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Compare different information technology supervisors, information technology
Information technology supervisor, information technology vs. Supervisor, technical support
A supervisor of technical support oversees the technical support operations in a company, ensuring efficiency and client satisfaction. It is their duty to set guidelines and timelines, monitor the daily operations of staff, coordinate with managers and engineers, delegate tasks among teams, and liaise with potential business partners. There are also instances where they assist clients through calls and correspondence, assisting them with their concerns and inquiries. Moreover, a technical support supervisor must lead teams while enforcing the company's standards and policies.
While similarities exist, there are also some differences between information technology supervisors, information technology and supervisor, technical support. For instance, information technology supervisor, information technology responsibilities require skills such as "project management," "database," "technical support," and "pc." Whereas a supervisor, technical support is skilled in "customer satisfaction," "pcs," "performance appraisals," and "technical training." This is part of what separates the two careers.
Supervisors, technical support tend to make the most money working in the finance industry, where they earn an average salary of $90,464. In contrast, information technology supervisors, information technology make the biggest average salary, $116,415, in the energy industry.supervisors, technical support tend to reach similar levels of education than information technology supervisors, information technology. In fact, supervisors, technical support are 4.0% less likely to graduate with a Master's Degree and 0.0% more likely to have a Doctoral Degree.Information technology supervisor, information technology vs. Information manager
An information manager is responsible for maintaining the safety and security of the company's network systems, preventing unauthorized access and malicious attempts at stealing information and confidential data. Information managers identify the organization's business needs to develop and design technology solutions with the help of system analysts and computer engineers. They schedule the configuration and upgrades of network infrastructure to avoid system downtimes and ensure efficient navigations and transitions. An information manager must have excellent critical-thinking and technical skills, especially in resolving network issues and monitoring technology projects.
In addition to the difference in salary, there are some other key differences worth noting. For example, information technology supervisor, information technology responsibilities are more likely to require skills like "customer service," "database," "technical support," and "pc." Meanwhile, an information manager has duties that require skills in areas such as "sql," "patients," "powerpoint," and "data analysis." These differences highlight just how different the day-to-day in each role looks.
Information managers earn a lower average salary than information technology supervisors, information technology. But information managers earn the highest pay in the pharmaceutical industry, with an average salary of $124,395. Additionally, information technology supervisors, information technology earn the highest salaries in the energy with average pay of $116,415 annually.Average education levels between the two professions vary. Information managers tend to reach similar levels of education than information technology supervisors, information technology. In fact, they're 2.5% more likely to graduate with a Master's Degree and 0.0% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for information technology supervisor, information technologys in the next 3-5 years?
Babak Beheshti Ph.D.
Dean, Professor, New York Institute of Technology
-We will be witnessing a more widespread commercial deployment of 5G in 2020. With the implementation of the Standalone 5G devices based on the 3gpp release 16, we should be seeing the more robust mobile broadband deployment of 5G, wider availability of 5G smartphones, and a push towards an all 5G Network in select urban areas around the world.
-Significant growth in AI-based technologies, from face recognition and voice recognition to business intelligence and market predictions. As machines and deep learning algorithms get integrated into many applications, many industries will undergo substantial changes. AI systems will continue to interact with our phones; cars will interpret and analyze their surroundings and intelligently drive themselves. Online vendors will monitor our browsing habits, and Google decides what kind of search results to give us, based on who it thinks we are.
Information technology supervisor, information technology vs. Vice president of information technology
A Vice President Of Information Technology supervises an organization's technology initiatives, IT changes, and updates to all projects. They also identify and propose new information technologies and systems to improve business processes and decision-making.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from information technology supervisor, information technology resumes include skills like "database," "technical support," "troubleshoot," and "azure," whereas a vice president of information technology is more likely to list skills in "architecture," "cloud," "risk management," and "service delivery. "
Vice president of information technologies earn the best pay in the automotive industry, where they command an average salary of $162,421. Information technology supervisors, information technology earn the highest pay from the energy industry, with an average salary of $116,415.Most vice president of information technologies achieve a higher degree level compared to information technology supervisors, information technology. For example, they're 7.6% more likely to graduate with a Master's Degree, and 0.6% more likely to earn a Doctoral Degree.Information technology supervisor, information technology vs. Information technology project manager
An information technology project manager is responsible for supervising the technology department, ensuring that all tasks are being done by following technological strategies and solutions. Information technology project managers' duties include monitoring the technology team's daily operation, handling team members' concerns, managing customers' inquiries and complaints, helping team members' in achieving their professional growth, creating reports, sharing updates during team and board meetings, and maintaining effectivity of operational procedures. An information technology project manager must have excellent leadership and decision-making skills to decide on the best strategies in meeting the company's objectives.
Types of information technology supervisor, information technology
Updated January 8, 2025
