An information technology supervisor of information technology is primarily in charge of overseeing a company's IT operations, ensuring efficiency and smooth workflow. It is their duty to spearhead projects, set goals and objectives, coordinate staff, manage budgets and timelines, perform installations and upgrades, and develop strategies to optimize operations. They must remain knowledgeable of the latest technologies, liaise with external parties, and produce progress reports. Furthermore, as a supervisor, it is essential to monitor the performance of the IT teams, all while enforcing the company's policies and regulations.

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Information Technology Supervisor, Information Technology Responsibilities

Here are examples of responsibilities from real information technology supervisor, information technology resumes representing typical tasks they are likely to perform in their roles.

  • Manage and update DNS settings.
  • Develop, manage, and maintain remote applications and desktops using both Microsoft's RDS and Citrix.
  • Identify a Sarbanes-Oxley compliance issue and lead team members to re-engineer the vendor migration process from legacy to new ERP system.
  • Experience managing testing projects utilizing waterfall, iterative and agile SDLC methodologies.
  • Manage installation and support of company telephony system, incorporating unify messaging and upgrade to TCP/IP switch.
  • Manage networking and telecommunication for this manufacturer of custom flat panel flexible displays and control panels with integrate membrane switches.
  • Install, configure and service servers, PC's, routers, switches, wireless access points, printers, etc.
  • Install, monitor, maintain servers, network equipment, switches, VPN's, routers and storage devices.
  • Perform remote user support regarding connectivity and VPN relate issues.
  • Administrate virtual machines and servers in VMWARE.
  • Coordinate with computer companies to resolve PC system malfunctions, including hardware and software failures.
  • Develop and drive best practices in the areas of ITIL, support services and application development.
  • Develop communication strategies to optimize the performance of satellite dish size, bandwidth and VoIP services.
  • Provide support for all laptop communication problems including modem, wireless, RAS and VPN connectivity.
  • Configure, setup, and maintain virtual server environment using VMware for production or test environments.

Information Technology Supervisor, Information Technology Job Description

Between the years 2018 and 2028, information technology supervisor, information technology jobs are expected to undergo a growth rate described as "much faster than average" at 11%, according to the Bureau of Labor Statistics. So if the thought "should I become an information technology supervisor, information technology?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of information technology supervisor, information technology opportunities that are projected to become available by 2028 is 46,800.

An information technology supervisor, information technology annual salary averages $111,282, which breaks down to $53.5 an hour. However, information technology supervisors, information technology can earn anywhere from upwards of $83,000 to $147,000 a year. This means that the top-earning information technology supervisors, information technology make $68,000 more than the lowest-earning ones.

It's hard work to become an information technology supervisor, information technology, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming a supervisor, technical support, information manager, vice president of information technology, and information technology project manager.

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5 Information Technology Supervisor, Information Technology Resume Examples

Information Technology Supervisor, Information Technology Skills and Personality Traits

We calculated that 7% of Information Technology Supervisors, Information Technology are proficient in Project Management, Customer Service, and Database. They’re also known for soft skills such as Analytical skills, Business skills, and Communication skills.

We break down the percentage of Information Technology Supervisors, Information Technology that have these skills listed on their resume here:

  • Project Management, 7%

    Collaborated with the Project Management Coordinator in the implementation of major enhancement projects, upgrades or application development.

  • Customer Service, 6%

    Established new processes and procedures on responding to various security incidents, significantly increasing response time and improving overall customer service.

  • Database, 5%

    Researched, initiated, and implemented a dedicated cloud server solution for database replication for backup accountability and increased I/O processing.

  • Technical Support, 5%

    Directed the technical support and configuration of deployed network assets including Cisco switches and government-issued laptops.

  • PC, 4%

    Installed, configured and serviced servers, PC's, routers, switches, wireless access points, printers, etc.

  • Troubleshoot, 4%

    Utilized a variety of enterprise-level platforms to create, troubleshoot and analyze episodic and feature assets.

Some of the skills we found on information technology supervisor, information technology resumes included "project management," "customer service," and "database." We have detailed the most important information technology supervisor, information technology responsibilities below.

  • The most important skills for an information technology supervisor, information technology to have in this position are analytical skills. In this excerpt that we gathered from a information technology supervisor, information technology resume, you'll understand why: "it managers must analyze problems and consider and select the best ways to solve them." According to resumes we found, analytical skills can be used by a information technology supervisor, information technology in order to "deployed an entire erp system including; gathering information of internal processes and developing requirements for data center. "
  • While it may not be the most important skill, we found that many information technology supervisor, information technology duties rely on business skills. This example from a information technology supervisor, information technology explains why: "it managers must develop and implement strategic plans to reach the goals of their organizations." This resume example is just one of many ways information technology supervisors, information technology are able to utilize business skills: "manage, evaluate and develop teams supporting erp systems, business intelligence, reporting, edi and supply chain systems. "
  • Communication skills is also an important skill for information technology supervisors, information technology to have. This example of how information technology supervisors, information technology use this skill comes from a information technology supervisor, information technology resume, "it managers must explain their work to top executives and give clear instructions to their subordinates." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "manage networking and telecommunication for this manufacturer of custom flat panel flexible displays and control panels with integrated membrane switches. "
  • An information technology supervisor, information technology responsibilities sometimes require "leadership skills." The responsibilities that rely on this skills are shown by this resume excerpt: "it managers must lead and motivate it teams or departments so that workers are efficient and effective." This resume example shows how this skill is used by information technology supervisors, information technology: "provided leadership and project management in line with the cio's business directives. "
  • Another common skill for an information technology supervisor, information technology to be able to utilize is "organizational skills." Some it managers must coordinate the work of several different it departments to make the organization run efficiently. An information technology supervisor, information technology demonstrated the need for this skill by putting this on their resume: "champion change and process improvement; targeting customer service and organizational efficiency. "
  • See the full list of information technology supervisor, information technology skills.

    We've found that 58.0% of information technology supervisors, information technology have earned a bachelor's degree. Furthermore, 10.3% earned their master's degrees before becoming an information technology supervisor, information technology. While it's true that most information technology supervisors, information technology have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every seven information technology supervisors, information technology did not spend the extra money to attend college.

    Those information technology supervisors, information technology who do attend college, typically earn either computer science degrees or business degrees. Less commonly earned degrees for information technology supervisors, information technology include information technology degrees or computer information systems degrees.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become an information technology supervisor, information technology. We've found that most information technology supervisor, information technology resumes include experience from Centene, Nucor, and The TJX Companies. Of recent, Centene had 6 positions open for information technology supervisors, information technology. Meanwhile, there are 5 job openings at Nucor and 4 at The TJX Companies.

    Since salary is important to some information technology supervisors, information technology, it's good to note that they are figured to earn the highest salaries at Mayo Clinic, Holland & Knight, and Yelp. If you were to take a closer look at Mayo Clinic, you'd find that the average information technology supervisor, information technology salary is $148,924. Then at Holland & Knight, information technology supervisors, information technology receive an average salary of $148,194, while the salary at Yelp is $137,223.

    View more details on information technology supervisor, information technology salaries across the United States.

    Some other companies you might be interested in as a information technology supervisor, information technology include IBM, United States Army Corps of Engineers, and KPMG. These three companies were found to hire the most information technology supervisors, information technology from the top 100 U.S. educational institutions.

    The industries that information technology supervisors, information technology fulfill the most roles in are the retail and manufacturing industries. But the highest information technology supervisor, information technology annual salary is in the energy industry, averaging $116,415. In the finance industry they make $111,445 and average about $107,907 in the manufacturing industry. In conclusion, information technology supervisors, information technology who work in the energy industry earn a 55.5% higher salary than information technology supervisors, information technology in the government industry.

    The three companies that hire the most prestigious information technology supervisor, information technologys are:

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    What Supervisor, Technical Supports Do

    A supervisor of technical support oversees the technical support operations in a company, ensuring efficiency and client satisfaction. It is their duty to set guidelines and timelines, monitor the daily operations of staff, coordinate with managers and engineers, delegate tasks among teams, and liaise with potential business partners. There are also instances where they assist clients through calls and correspondence, assisting them with their concerns and inquiries. Moreover, a technical support supervisor must lead teams while enforcing the company's standards and policies.

    In this section, we take a look at the annual salaries of other professions. Take supervisor, technical support for example. On average, the supervisors, technical support annual salary is $24,243 lower than what information technology supervisors, information technology make on average every year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both information technology supervisors, information technology and supervisors, technical support positions are skilled in customer service, performance reviews, and computer system.

    As far as similarities go, this is where it ends because an information technology supervisor, information technology responsibility requires skills such as "project management," "database," "technical support," and "pc." Whereas a supervisor, technical support is skilled in "customer satisfaction," "pcs," "performance appraisals," and "technical training." So if you're looking for what truly separates the two careers, you've found it.

    Supervisors, technical support tend to make the most money in the finance industry by averaging a salary of $90,464. In contrast, information technology supervisors, information technology make the biggest average salary of $116,415 in the energy industry.

    Supervisors, technical support tend to reach similar levels of education than information technology supervisors, information technology. In fact, supervisors, technical support are 4.0% less likely to graduate with a Master's Degree and 0.0% more likely to have a Doctoral Degree.

    What Are The Duties Of an Information Manager?

    An information manager is responsible for maintaining the safety and security of the company's network systems, preventing unauthorized access and malicious attempts at stealing information and confidential data. Information managers identify the organization's business needs to develop and design technology solutions with the help of system analysts and computer engineers. They schedule the configuration and upgrades of network infrastructure to avoid system downtimes and ensure efficient navigations and transitions. An information manager must have excellent critical-thinking and technical skills, especially in resolving network issues and monitoring technology projects.

    Now we're going to look at the information manager profession. On average, information managers earn a $10,638 lower salary than information technology supervisors, information technology a year.

    Not everything about these jobs is different. Take their skills, for example. Information technology supervisors, information technology and information managers both include similar skills like "project management," "computer system," and "sharepoint" on their resumes.

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, information technology supervisor, information technology responsibilities are more likely to require skills like "customer service," "database," "technical support," and "pc." Meanwhile, a information manager might be skilled in areas such as "sql," "patients," "powerpoint," and "data analysis." These differences highlight just how different the day-to-day in each role looks.

    It's been discovered that information managers earn lower salaries compared to information technology supervisors, information technology, but we wanted to find out where information managers earned the most pay. The answer? The pharmaceutical industry. The average salary in the industry is $124,395. Additionally, information technology supervisors, information technology earn the highest paychecks in the energy with an average salary of $116,415.

    When it comes to the differences in education between the two professions, information managers tend to reach similar levels of education than information technology supervisors, information technology. In fact, they're 2.5% more likely to graduate with a Master's Degree and 0.0% more likely to earn a Doctoral Degree.

    How a Vice President Of Information Technology Compares

    A Vice President Of Information Technology supervises an organization's technology initiatives, IT changes, and updates to all projects. They also identify and propose new information technologies and systems to improve business processes and decision-making.

    The third profession we take a look at is vice president of information technology. On an average scale, these workers bring in higher salaries than information technology supervisors, information technology. In fact, they make a $49,318 higher salary per year.

    By looking over several information technology supervisors, information technology and vice president of information technologies resumes, we found that both roles utilize similar skills, such as "project management," "customer service," and "pc." But beyond that the careers look very different.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from information technology supervisor, information technology resumes include skills like "database," "technical support," "troubleshoot," and "azure," whereas a vice president of information technology might be skilled in "architecture," "cloud," "risk management," and "service delivery. "

    Interestingly enough, vice president of information technologies earn the most pay in the automotive industry, where they command an average salary of $162,421. As mentioned previously, information technology supervisors, information technology highest annual salary comes from the energy industry with an average salary of $116,415.

    Vice president of information technologies typically study at higher levels compared with information technology supervisors, information technology. For example, they're 7.6% more likely to graduate with a Master's Degree, and 0.6% more likely to earn a Doctoral Degree.

    Description Of an Information Technology Project Manager

    An information technology project manager is responsible for supervising the technology department, ensuring that all tasks are being done by following technological strategies and solutions. Information technology project managers' duties include monitoring the technology team's daily operation, handling team members' concerns, managing customers' inquiries and complaints, helping team members' in achieving their professional growth, creating reports, sharing updates during team and board meetings, and maintaining effectivity of operational procedures. An information technology project manager must have excellent leadership and decision-making skills to decide on the best strategies in meeting the company's objectives.

    Information technology project managers tend to earn a lower pay than information technology supervisors, information technology by about $4,301 per year.

    According to resumes from both information technology supervisors, information technology and information technology project managers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "project management," "customer service," and "technical support. "

    Each job requires different skills like "database," "troubleshoot," "azure," and "performance reviews," which might show up on an information technology supervisor, information technology resume. Whereas information technology project manager might include skills like "infrastructure," "scrum," "software development," and "project scope."

    Now, let's take a closer look at the financials in each career. The technology industry tends to pay more for information technology project managers with an average of $120,713. While the highest information technology supervisor, information technology annual salary comes from the energy industry.

    In general, information technology project managers reach higher levels of education when compared to information technology supervisors, information technology resumes. Information technology project managers are 7.9% more likely to earn their Master's Degree and 0.6% more likely to graduate with a Doctoral Degree.