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Information technology support manager full time jobs - 61 jobs

  • IT Support Technician

    Aldi 4.3company rating

    Dublin, OH

    Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the success of our company and your career. Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing profile setups with precision. Your problem-solving skills will shine as you troubleshoot a variety of systems, ensuring seamless technology experiences for employees across the country. If you're passionate about technology and enjoy a fast-paced, supportive environment where your expertise makes a real impact, this is the perfect opportunity for you to grow and thrive! Position Type: Full-Time Starting Wage: $24.50 per hour Wage Increases: Year 2 - $25.25 | Year 3 - $26.25 | Year 4 - $27.00 Work Location: Dublin, OH Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. * Answers incoming support requests regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution. * Provides support to National Services Offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required. * Notifies their direct leader of recurring issues providing suggested process improvements. * Escalates to the appropriate level of support and/or management when necessary. * Suggests process improvements to their leader in areas that could positively impact the business and the level of support. * Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures. * Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information. * Other duties as assigned. Job-specific Competencies: Knowledge/Skills/Abilities * Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. * Gives attention to detail and follows instruction. * Excellent verbal and written communication skills. * Ability to prioritize and work under strict deadlines. * Ability to work both independently and within a team environment. * Ability to stay organized and multi-task efficiently. * Ability to interpret and apply company policies and procedures. * Knowledge of business system and processing requirements. * Proficient with office productivity software. * Develops and maintains positive relationships with internal and external parties. * Prepares written materials to meet purpose and audience. Education and Experience: * High School Diploma / GED required or, a combination of education and experience providing equivalent knowledge required. Physical Requirements: * Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties. * Regularly required to sit, reach, grasp, stand and move from one area to another. * Constantly and repeatedly use keyboard/mouse. * Occasionally required to push, pull, bend, lift and move up to 50 lbs. * Occasionally required to handle small computer components to perform tasks. * Regularly required to read and identify small status listings, markings and components. Travel: * Minimal travel required as needed for job related duties such as training, project work and administrative tasks.
    $24.5-26.3 hourly 33d ago
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  • IT Support Manager

    Central Insurance 3.6company rating

    Dublin, OH

    Location: Van Wert, OH; Dublin, OHWork Model: Hybrid Position type: Full time - salary We're a team of employees passionate about delivering best-in-class customer service and driving innovation in IT support. Integrity, relationships, and excellence are at the heart of everything we do. Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do! By joining the team as an IT Support Manager, you'll lead a talented group dedicated to elevating the Help Desk experience, implementing smart technology solutions, and fostering a culture of continuous improvement. You'll collaborate across departments, empower users with self-service tools, and ensure seamless support for end users and audio-visual systems. If you're ready to make a measurable impact and help shape the future of IT support, we want to hear from you!Key Responsibilities of the Role Management and Leadership Develop and enforce user experience standards for Help Desk interactions, ensuring consistency and satisfaction. Integrate and leverage self-service tools, knowledge bases, and automation (e.g., Copilot agents, Jira, Confluence) to empower users and reduce support demand. Drive continuous improvement by leading targeted initiatives that analyze ticket drivers and root causes, eliminate recurring issues, and redesign workflows and user interfaces. Foster a culture of innovation and accountability through mentorship, technical skill development, and professional growth, ensuring the team proactively identifies opportunities for operational excellence and implements sustainable solutions. Implement and maintain standardized triage protocols to ensure tickets are routed and resolved appropriately, including AI-assisted routing and classification of support tickets Collaborate with cross-functional teams to align Help Desk processes with broader business optimization goals. Lead training and communication initiatives to ensure team members and end-users understand new processes and standards. Responsible for managing team workloads through capacity planning, process improvement, and staffing. Evaluates performance of team members following Central's performance management process. Holds employees accountable to annual goals and standards. Audit team performance through the development of SLAs and OKRs. Analyze and report out on relevant data against these metrics on a regular basis as required, ensuring accountability for data-driven decision making and continuous improvement. Design incident management reactions and responses. Execute response when necessary. Technology Support Manages the activities of a team who is responsible for IT Technology Support operations and projects Direct strategies to drive the shifting of incidents and requests to more efficient and faster resolution through process improvements, routing and classification of support tickets Direct strategies around technology equipment negotiation, procurement, and inventory management. Manage assigned vendor relationships and assist with budget and contracts where applicable. Provide input on refresh strategies to leadership Develop and maintain the incident and service request processes, procedures, and knowledge base content, ensuring procedures are followed, including reviews and problem analysis Ensure that standards, documentation, and tools needed for effective execution of IT Technology Support responsibilities are in place and being used appropriately; identifies gaps and implements proposed improvements Keep up to date with industry developments, driving innovation and effective change Collaborate with leadership to build and execute Help Desk strategy and priorities, set expectations & hold team accountable to achieve desired results Work closely across all IT and business groups to ensure that impact of technological changes is understood and communicated to all affected parties Develop customer feedback strategy to evaluate the level of customer satisfaction delivered by Helpdesk Audio-Visual Support Oversee support for audio-visual (AV) systems, including setup, troubleshooting, and maintenance of AV equipment for meetings, presentations, and events Ensure a seamless, consistent and standardized AV experience across all conference rooms and regions by implementing uniform procedures, technology standards, and user training. Maintain up-to-date knowledge of AV technologies and best practices Collaborate with stakeholders to ensure AV needs are met for internal and external events Train team members and end-users on effective use of AV equipment and software Required Qualifications Bachelor's degree in related field and 4 years related experience Or 6 years related experience Preferred Qualifications Prior experience supervising others, including performance evaluation Knowledge in audio-visual (AV) support, including AV system setup, troubleshooting, and maintenance A proven technical background working in Information Technology Proficiency with technical tools such as Confluence, Jira, and Copilot agents Proficient with technical support requirements of end user devices including, Microsoft Windows, Apple MacBooks, and mobile devices, as well as the corresponding management platforms (Intune, Jamf, SCCM) Knowledge, Skills, and Abilities Strong leadership skills, including coaching, team building, and conflict resolution Strong project management skills including time and risk management, resource prioritization, and project structuring Strong analytical and problem-solving skills Ability to recognize the relationships between various processes and identify ways to streamline the workflow Ability to effectively work with various customers to gather requirements for projects and propose solutions to meet needs in a cost-effective manner Strong verbal and written communication skills, including negotiation, presentation, and influence skills Extensive knowledge of applications and technologies Strong multi-tasking and prioritization skills Work schedule flexibility to support off-hour work as needed Great understanding of Central Insurance's policies and processes Total Rewards Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees' financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits
    $91k-110k yearly est. 60d+ ago
  • Head of PMO, Enterprise

    Gifthealth

    Columbus, OH

    About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Head of Enterprise PMO will build, lead, and scale Gifthealth's enterprise-wide Project Management Office (PMO), embedding agile discipline, operational excellence, and strategic alignment across all business units. This role is responsible for establishing PMO governance, frameworks, and performance metrics that drive visibility, accountability, and success for all initiatives enterprise-wide, including technology, operations, pharmacy, digital health, and patient experience. This leader will collaborate cross-functionally with executives, engineering, finance, and operational teams to ensure that every project aligns with corporate strategy, delivers measurable business outcomes, and operates within budget. The ideal candidate is a transformational, data-driven, and agile leader who thrives on building disciplined, high-performing teams and driving change at scale. Key ResponsibilitiesPMO Leadership & Strategy Establish, scale, and continuously evolve the Enterprise PMO vision, structure, and operating model. Develop and enforce governance standards, agile methodologies, and project delivery frameworks across all programs. Translate strategic business goals into executable project portfolios, aligning resources and timelines to company OKRs. Partner with executive leadership to define and communicate enterprise-wide KPIs, OKRs, and SLAs to measure performance and impact. Serve as the primary advisor to the executive team on program performance, prioritization, and enterprise readiness. Program Portfolio & Financial Management Lead portfolio management across all functions (technology, operations, finance, HR, and pharmacy). Oversee the annual project budget, ensuring initiatives are financially justified, resourced properly, and executed within approved spend. Drive transparency in project investments through regular performance dashboards and executive reports. Ensure each program and project demonstrates measurable ROI, operational efficiency, and alignment with company objectives. Implement portfolio analytics and financial tracking to enable real-time performance and risk insights. Agile PMO Implementation Champion the Agile-at-Scale mindset across the organization, promoting iterative delivery, transparency, and adaptability. Introduce and embed agile frameworks (Scrum, Kanban, SAFe, hybrid) across project teams and business units. Partner with Engineering, Product, and Operations to ensure alignment between agile delivery and business outcomes. Coach teams and leaders on agile principles, standups, sprint reviews, retrospectives, and adaptive planning. Change Management & Transformation Lead enterprise-wide change management efforts, ensuring effective adoption of new systems, processes, and cultural shifts. Develop and implement standardized change management frameworks (Prosci or equivalent) to ensure project success and stakeholder alignment. Act as a cultural ambassador for disciplined execution and continuous improvement. Foster strong communication between business units, breaking down silos and driving cross-functional collaboration. Performance, KPIs & OKRs Define and maintain enterprise-wide PMO metrics, including project delivery timelines, budget adherence, ROI, and strategic alignment. Develop and manage dashboards that visualize PMO performance against company OKRs and department SLAs. Partner with the COO, CFO, and department leaders to review outcomes and identify opportunities for acceleration or course correction. Ensure project performance reporting drives accountability and informs business decisions at the executive level. Technology, Innovation & Implementation Lead the deployment of project management systems, tools, and dashboards to improve transparency and execution speed. Evaluate and integrate AI-driven analytics and automation to optimize project tracking, forecasting, and performance. Oversee enterprise-level implementations (ERP, CRM, automation, infrastructure) ensuring on-time and on-budget completion. Partner with IT and data teams to ensure technology initiatives align with strategic priorities and operational needs. Team Development & Organizational Leadership Build, lead, and inspire a team of project managers, program leads, and portfolio analysts. Establish clear performance standards, coaching frameworks, and development paths. Promote a culture of agility, accountability, and excellence across the PMO organization. Serve as a mentor and change agent for cross-functional teams, strengthening enterprise project management capabilities. Qualifications Education: Education: Bachelor's degree in Business, Technology, or related field required; Master's degree preferred. Experience: 15+ years of progressive project, program, or portfolio management experience. 7+ years in senior leadership within a high-growth or transformation-driven organization. Proven success in building or leading enterprise PMOs across multiple business units. Strong experience with Agile at scale, SAFe, and hybrid delivery models. Demonstrated ability to lead large-scale enterprise transformations, digital initiatives, and M&A integrations. Financial acumen with experience managing portfolios exceeding $50M+. Certifications: PMP, PgMP, PfMP, or Agile certifications (SAFe, CSM, PMI-ACP). Prosci or equivalent certification in Change Management preferred. Skills: Deep understanding of Agile enterprise delivery and PMO maturity models. Expertise in KPI/OKR implementation and performance tracking. Strong knowledge of portfolio and budget management best practices. Executive presence and ability to influence across all levels of the organization. Exceptional communication, analytical, and leadership skills. Proficient with modern PMO tools (Smartsheet, Jira, Asana, Monday.com, or similar). Desired Attributes: Visionary leader who balances structure with agility. Quick learner with strong business acumen and curiosity. Passionate about transformation, operational excellence, and continuous improvement. Skilled in cross-functional collaboration and stakeholder management. Committed to embedding accountability, transparency, and delivery discipline organization-wide. Work Environment Location:Hybrid Schedule: Full-time: occasional evening or weekend availability may be required to support enterprise rollouts. Meetings: Regular collaboration with executive leadership, Finance, Operations, IT, and Pharmacy divisions. Key Essential Functions Must be able to operate in a fast-paced, changing environment. Must be comfortable presenting to C-suite and board-level executives. Must be able to manage multiple concurrent enterprise initiatives. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
    $85k-125k yearly est. 60d+ ago
  • Head of PMO, Enterprise

    Gifthealth Inc.

    Columbus, OH

    Description:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Head of Enterprise PMO will build, lead, and scale Gifthealth's enterprise-wide Project Management Office (PMO), embedding agile discipline, operational excellence, and strategic alignment across all business units. This role is responsible for establishing PMO governance, frameworks, and performance metrics that drive visibility, accountability, and success for all initiatives enterprise-wide, including technology, operations, pharmacy, digital health, and patient experience. This leader will collaborate cross-functionally with executives, engineering, finance, and operational teams to ensure that every project aligns with corporate strategy, delivers measurable business outcomes, and operates within budget. The ideal candidate is a transformational, data-driven, and agile leader who thrives on building disciplined, high-performing teams and driving change at scale. Key ResponsibilitiesPMO Leadership & Strategy Establish, scale, and continuously evolve the Enterprise PMO vision, structure, and operating model. Develop and enforce governance standards, agile methodologies, and project delivery frameworks across all programs. Translate strategic business goals into executable project portfolios, aligning resources and timelines to company OKRs. Partner with executive leadership to define and communicate enterprise-wide KPIs, OKRs, and SLAs to measure performance and impact. Serve as the primary advisor to the executive team on program performance, prioritization, and enterprise readiness. Program Portfolio & Financial Management Lead portfolio management across all functions (technology, operations, finance, HR, and pharmacy). Oversee the annual project budget, ensuring initiatives are financially justified, resourced properly, and executed within approved spend. Drive transparency in project investments through regular performance dashboards and executive reports. Ensure each program and project demonstrates measurable ROI, operational efficiency, and alignment with company objectives. Implement portfolio analytics and financial tracking to enable real-time performance and risk insights. Agile PMO Implementation Champion the Agile-at-Scale mindset across the organization, promoting iterative delivery, transparency, and adaptability. Introduce and embed agile frameworks (Scrum, Kanban, SAFe, hybrid) across project teams and business units. Partner with Engineering, Product, and Operations to ensure alignment between agile delivery and business outcomes. Coach teams and leaders on agile principles, standups, sprint reviews, retrospectives, and adaptive planning. Change Management & Transformation Lead enterprise-wide change management efforts, ensuring effective adoption of new systems, processes, and cultural shifts. Develop and implement standardized change management frameworks (Prosci or equivalent) to ensure project success and stakeholder alignment. Act as a cultural ambassador for disciplined execution and continuous improvement. Foster strong communication between business units, breaking down silos and driving cross-functional collaboration. Performance, KPIs & OKRs Define and maintain enterprise-wide PMO metrics, including project delivery timelines, budget adherence, ROI, and strategic alignment. Develop and manage dashboards that visualize PMO performance against company OKRs and department SLAs. Partner with the COO, CFO, and department leaders to review outcomes and identify opportunities for acceleration or course correction. Ensure project performance reporting drives accountability and informs business decisions at the executive level. Technology, Innovation & Implementation Lead the deployment of project management systems, tools, and dashboards to improve transparency and execution speed. Evaluate and integrate AI-driven analytics and automation to optimize project tracking, forecasting, and performance. Oversee enterprise-level implementations (ERP, CRM, automation, infrastructure) ensuring on-time and on-budget completion. Partner with IT and data teams to ensure technology initiatives align with strategic priorities and operational needs. Team Development & Organizational Leadership Build, lead, and inspire a team of project managers, program leads, and portfolio analysts. Establish clear performance standards, coaching frameworks, and development paths. Promote a culture of agility, accountability, and excellence across the PMO organization. Serve as a mentor and change agent for cross-functional teams, strengthening enterprise project management capabilities. Qualifications Education: Education: Bachelor's degree in Business, Technology, or related field required; Master's degree preferred. Experience: 15+ years of progressive project, program, or portfolio management experience. 7+ years in senior leadership within a high-growth or transformation-driven organization. Proven success in building or leading enterprise PMOs across multiple business units. Strong experience with Agile at scale, SAFe, and hybrid delivery models. Demonstrated ability to lead large-scale enterprise transformations, digital initiatives, and M&A integrations. Financial acumen with experience managing portfolios exceeding $50M+. Certifications: PMP, PgMP, PfMP, or Agile certifications (SAFe, CSM, PMI-ACP). Prosci or equivalent certification in Change Management preferred. Skills: Deep understanding of Agile enterprise delivery and PMO maturity models. Expertise in KPI/OKR implementation and performance tracking. Strong knowledge of portfolio and budget management best practices. Executive presence and ability to influence across all levels of the organization. Exceptional communication, analytical, and leadership skills. Proficient with modern PMO tools (Smartsheet, Jira, Asana, Monday.com, or similar). Desired Attributes: Visionary leader who balances structure with agility. Quick learner with strong business acumen and curiosity. Passionate about transformation, operational excellence, and continuous improvement. Skilled in cross-functional collaboration and stakeholder management. Committed to embedding accountability, transparency, and delivery discipline organization-wide. Work Environment Location:Hybrid Schedule: Full-time: occasional evening or weekend availability may be required to support enterprise rollouts. Meetings: Regular collaboration with executive leadership, Finance, Operations, IT, and Pharmacy divisions. Key Essential Functions Must be able to operate in a fast-paced, changing environment. Must be comfortable presenting to C-suite and board-level executives. Must be able to manage multiple concurrent enterprise initiatives. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $85k-125k yearly est. 30d ago
  • Manager, Data Quality

    Dodge Construction Network

    Columbus, OH

    The Manager, Data Quality, is responsible for overseeing the full data management lifecycle and operational workflow of Company Entity Management (CEM) for company and contact data within Dodge Construction Network's (Dodge) master data ecosystem. This role leads both onshore and offshore teams to ensure the accuracy, completeness, and standardization of company entities that power Dodge's products, customer experiences, and analytics. The Manager will define and execute the end-to-end operating model for CEM including the development of Standard Operating Procedures (SOPs), establishing KPIs, designing quality and governance frameworks, and defining requirements for automation and human-in-the-loop workflows. This role drives continuous improvement by refining processes, enhancing data sourcing and enrichment, evaluating automation outputs, and collaborating closely with cross-functional partners across Product, Engineering, and Operations. This leader must bring strong people management and project management skills, an analytical mindset, and have experience working in scalable data operations environments. This is a full-time position and reports directly to the Director of Data Acquisition. **_Preferred Location_** + This is a remote, home-office-based role, and candidates located in the continental United States will be considered. + For this position, there is a preference to hire in the Central and Eastern Time Zone; however, candidates in other areas/time zones would be considered as well. **_Travel Requirements_** Expected travel is minor for this role. **_Essential Functions_** + Design, maintain, and improve company and contact entity workflows, SOPs, SLAs, and quality standards + Define and track KPIs for team efficiency, business impact, financial stewardship, and client satisfaction + Oversee entity creation, updates, merges, conflict resolution, and exception handling + Partner with automation, engineering, and data science to integrate and optimize human-in-the-loop and machine-assisted processes + Analyze performance patterns to identify automation gaps, reduce manual interventions, and continuously improve processes + Lead, mentor, and develop CEM team members + Establish performance expectations, work allocation, and capacity planning + Manage relationships with third party data providers and offshore vendors + Collaborate closely with Engineering, Product, Sourcing, and Sales to align CEM standards with business and platform needs + Participate in roadmap discussions, attribute model design, and classification/taxonomy updates **_Education Requirement_** Bachelor's degree in Information Systems, Data Analytics, Supply Chain Management, Computer Science, Engineering, Operational Management, or related technical fields or equivalent education and work experience. **_Required Experience, Knowledge and Skills_** + 7+ years of experience in data operations, master data management, digital operations, or business transformation + 2+ years managing teams + Proven experience managing both onshore and offshore teams + Experience with SQL and/or Python programming + Advanced problem solving and data driven decision making capabilities + Proven record of managing external vendor relationships + Ability to translate technical concepts into actional business insights for non-technical stakeholders + Experience with automation tools, scraping frameworks, and data pipelines + Exposure to data operations utilizing machine learning and data enrichment techniques + Proficiency in data governance, KPI management, and quality assurance + Strong project management skills, including planning, prioritization, and execution of change management + Excellent written and verbal communication skills for presenting strategies, reporting performance metrics, and building relationships with stakeholders **_Preferred Experience, Knowledge and Skills_** + Data Visualization tools such as AWS Quicksight, PowerBI, Tableau + Knowledge of construction industry or content workflows a plus + Experience with salesforce a plus + Familiarity with cloud-based data environments + Familiarity with Jira/Confluence **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-CS1 \#DE-Remote \#DE-2026-22
    $76k-113k yearly est. 11d ago
  • LEAD IT CYBERSECURITY SPECIALIST (APPSW/INFOSEC)

    Department of Defense

    Columbus, OH

    Apply LEAD IT CYBERSECURITY SPECIALIST (APPSW/INFOSEC) Department of Defense Defense Finance and Accounting Service IT DIR OFFICE, ACCOUNTING SERVICES, ARMY SYSTEMS, DEBT & FMS SYSTEMS SUSTAINMENT BR, ZTCAC Apply Print Share * * * * Save * This job is open to * Duties * Requirements * How you will be evaluated * Required documents * How to apply Summary Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. Open to United States CitizensPosition Location(s): IT DIR OFFICE, ACCOUNTING SERVICES, ARMY SYSTEMS, DEBT & FMS SYSTEMS SUSTAINMENT BR, ZTCAC Pay for first time hires to the Federal Govt will typically be set at step 1 salary for their respective grade level. Summary Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. Open to United States CitizensPosition Location(s): IT DIR OFFICE, ACCOUNTING SERVICES, ARMY SYSTEMS, DEBT & FMS SYSTEMS SUSTAINMENT BR, ZTCAC Pay for first time hires to the Federal Govt will typically be set at step 1 salary for their respective grade level. Overview Help Accepting applications Open & closing dates 01/05/2026 to 01/19/2026 Salary $106,365 to - $143,051 per year View salaries at: ******************************************************************* Pay scale & grade GS 13 Locations 1 vacancy in the following locations: Indianapolis, IN Cleveland, OH Columbus, OH Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 13 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Critical-Sensitive (CS)/High Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number DFAS-DHA-ML-12856107-26 Control number 852959600 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency All US Citizens. Duties Help * Explains to team members the action items, projects and/or program issues under review, problems to be solved, deadlines and time frames for completion. * Distributes team assignments among team members in accordance with workflow, skill level and specialization. * Observes training needs and relays needs and requests to the supervisor. * Monitors and reports on the status and progress of work, checks work in progress and upon completion for quality, adherence to instructions and to ensure objectives are met. * Recommends methods and procedures and coordinates corrective action to optimize utilization of present equipment. * Uses benchmarks, performance measurement, and evaluation data, in conjunction with vulnerability assessment techniques. Requirements Help Conditions of employment * U.S. Citizenship or National * Suitable for Federal Employment * Registered for Selective Service (if applicable) * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * Vacancy Information: Position is located in: {{Insert Org/Location}} * New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov. * Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months. Qualifications Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume. Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the Basic Competency Requirements listed above, one year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-12 in the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as using IDMS mainframe experience; providing development, implementation, operation, and system modification expertise of an organization's major automation information systems and software; providing advice and counsel to functional analysts on the capabilities of a specific system and/or application. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. ???????We may use this announcement to fill additional vacancies within 90 days of the closing date. Education Education is not substitutable for specialized experience at this grade level. Additional information * Moving expenses will be paid. * Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment. * As a condition of employment, you may be required to serve a one year during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest. * This position is EXEMPT from the Fair Labor Standards Act. * Travel requirement is occasional. * This position is covered by a bargaining unit. * This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. Positions may be filled as permanent or term with a full-time or part-time work schedule. Pay will vary by geographic location. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period. * Veteran's Preference: Veteran's preference does not apply under this Direct Hire Authority (DHA). * PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. * Males born after 12-31-59 must be registered or be exempt from Selective Service (see ******************** * Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here). * The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements. * Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information. * All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. * Employment with DFAS means access to generous benefits such as: health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. You will be evaluated on how well your qualifications, as demonstrated in your application materials (e.g., resume, supporting documents) and your responses on the application, meet the requirements listed in this vacancy announcement. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. * Employment with DFAS means access to generous benefits such as: health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help You must provide a complete Application Package which includes: * Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at **************************************************************************************************************************************** or at ******************************************************************* * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Other Supporting Documents The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. * Transcripts and/or Certifications: For additional information on acceptable documents, click here Transcripts and Certifications. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education. * Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation. * Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference. * Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/19/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must provide a complete Application Package. Click 'Apply Online' to create an account or log in to your existing USAJOBS account. 1. Follow the prompts to complete the application and upload required documents. 2. Please ensure you click the Submit My Answers button to submit your application. 3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DFAS - INFO AND TECHNOLOGY DIR OFFICE 4800 Mark Center Drive Alexandria, VA 22350 US Next steps The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help You must provide a complete Application Package which includes: * Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at **************************************************************************************************************************************** or at ******************************************************************* * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Other Supporting Documents The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. * Transcripts and/or Certifications: For additional information on acceptable documents, click here Transcripts and Certifications. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education. * Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation. * Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference. * Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/19/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $106.4k-143.1k yearly 14d ago
  • Information Technologist 1

    Dasstateoh

    Columbus, OH

    Information Technologist 1 (260000EV) Organization: Budget and ManagementAgency Contact Name and Information: Derek C TalibUnposting Date: Jan 20, 2026, 11:59:00 PMWork Location: James A Rhodes Office Tower 35 30 East Broad Street 35th Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $25.77-$33.52Schedule: Full-time Work Hours: 7:30 A.M to 4:00 P.MClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Customer ServiceProfessional Skills: Consultation, Critical Thinking, Interpreting DataPrimary Technology: Network Hardware Agency Overview:What we do: The Ohio Office of Budget and Management (OBM) is the fiscal backbone of the State of Ohio enterprise. OBM works with the Governor and every state agency in providing policy analysis, fiscal research, and financial management services. We help state agencies shape Ohio's future by ensuring the proper and responsible use of state resources!Job DescriptionWhat you'll do: OBM wants you to join our team as an Information Technologist 1. This role is a unique blend of information technology, customer service and problem solving. If this sounds interesting to you, apply to join our team at OBM.In this role, you'll provide maintenance and documentation support to IT specialists, while generating enhancements for existing infrastructure, software or database systems in compliance with OBM and State of Ohio standards.As an Information Technologist 1, you'll also perform these key tasks:Provide Tier 1 customer support for user connectivity issues (passwords, Cisco DUO, Global Protect, network).Provide Tier 1 customer support for Microsoft M365 applications (Teams, Outlook, Excel, Word, PP, SharePoint, OneDrive).Provide Tier 1 customer support for 3rd party applications (Adobe, SnagIt, PDF, etc.).Provide Tier 1 customer support for hardware issues (laptops, monitors, docking stations, printers).Use ServiceNow to manage customer support tickets and track inventory.Laptop imaging (SCCM), deployment, and inventory. Document processes and create job aids.As your knowledge base grows you will move into more Tier 2 customer support as well If you want to work in a creative problem-solving environment with a hands-on approach, while serving the state of Ohio and its customers, this opportunity may be right for you! We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today for the next step in your career and an opportunity to contribute to shaping Ohio's future![placeholder]Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications6 mos. combined work experience in any combination of the following: computers &/or electronics and/or in telecommunications performing routine analysis, programming, installation, maintenance and/or systems support, solving problems with pre-determined methods on basic hardware or software including experience providing customer support. -Or 2 courses in computer science or information systems. -Or equivalent of minimum class qualifications for employment noted above. Job Skills: Information TechnologySupplemental InformationWhen completing your application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. If you require reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. The Director of OBM, or their designee, will interview all final candidates for this position. The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. Positions requiring drug test only: The final applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test will not be offered employment.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $25.8-33.5 hourly Auto-Apply 1d ago
  • Technology Support Lead - Mainframe

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210697520 JobSchedule: Full time JobShift: Variable : Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally. Job responsibilities * Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm * Execute policies and procedures that ensure operational stability and availability * Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools * Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration * Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure * Host and participate in bridge calls and communicate effectively to large group of individuals at all levels. * Administer, troubleshooting Mainframe related components. * Work in large, collaborative teams to achieve organizational goals. Required qualifications, capabilities, and skills * Formal training or certification on software engineering concepts and 5+ years applied experience * 10+ experience in operating and managing the operations of IBM z-Series environments * Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management * Understanding of infrastructure architecture including servers, storage, network, database, and application components. * Extensive knowledge "Replication" technologies' such as IBM CSM and GDPS * Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades. * Demonstrated understanding of security standards including a working knowledge of SSH protocol. * Demonstrated working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere * Experience in managing external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot hardware and software issues. * Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. * Demonstrated expertise in Incident/Problem/Change management process and procedures. * Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents. Preferred qualifications, capabilities, and skills * Working knowledge in one or more general purpose programming languages and/or automation scripting * Practical experience with python development * Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work. * Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language) * Conversant with Netcool support in a large-scale environment. * Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product's vision and strategy to satisfy customer needs.
    $74k-90k yearly est. Auto-Apply 12d ago
  • Manager Transportation and Delivery Services

    Ohiohealth 4.3company rating

    Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The Transportation and Delivery Services Manager will oversee the full scope of OhioHealth's delivery operations, fleet management, electric vehicle network, and centralized mail services. This role is accountable for building and maintaining strong partnerships with external couriers, transportation providers, and suppliers, managing costs to budget across multiple cost centers in a matrixed environment, and drive efficiencies and cost reductions. Key responsibilities include managing the courier delivery network, fleet program in collaboration with our fleet management partner, directing the operation of OhioHealth's electric vehicle charging network, and leading the centralized Mail Services team to deliver efficient, high-quality service. **Responsibilities And Duties:** 40% - Delivery Services Provide exceptional service and ensure delivery reliability across the OhioHealth system and to patient homes. Lead programs and manage relationships with external couriers and transportation providers supporting deliveries across the OhioHealth network and to patient homes. Manage the cost structure and budgets across a matrixed cost center environment. Partner with cross-functional teams to ensure accountability for service metrics, routing efficiency, and utilization of services. Collaborate with courier partners and internal teams to optimize and standardize delivery routes, aligning with patient care needs. Facilitate governance meetings with partner teams and suppliers to drive performance and accountability. 25% - Fleet and EV Network Management Oversee OhioHealth's fleet assets and electric vehicle charging network providing customer support and driving up-time improvement and network utilization. Manage the relationship with the fleet management provider, supporting a program of 140+ vehicles including shuttles, ambulances, service trucks, mobile care sites, protective service cars, and delivery vans. Develop, implement, and manage policies and procedures to manage OhioHealth's fleet while evaluating life cycle, maintenance, fuel program, and governance (title, taxes, licensing and permits). Ensure effective utilization, maintenance, and strategic deployment of fleet resources. Launch and lead continuous improvement projects aimed at reducing the fleet's collective greenhouse gas emissions in alignment with OhioHealth's sustainability goals and driving cost efficiencies and reductions. 20% - Mail Services Coach and mentor the Mail Services team to provide excellent customer service and support to our OhioHealth partner teams. Direct daily mailroom operations and delivery routes across the OhioHealth system ensuring timely and efficient processing of incoming and outgoing U.S. Mail, campus mail, and packages. Manage postal vendors providing presort and postage services, along with mailroom technology and equipment. Oversee postal meters and system-wide spend; manages costs to budget. 5% - Strategy and Policy Analyze organizational growth to ensure appropriate capitalization and resource alignment. Develop annual and long-term strategies for program engagement and OhioHealth participation. Build and manage budgets to support strategic plans. Implement continuous improvement initiatives, identify strategic contracting approaches to strengthen delivery services across the system, and drive financial improvement initiatives. **Minimum Qualifications:** Bachelor's Degree (Required) **Additional Job Description:** **SPECIALIZED KNOWLEDGE** Minimum of 5 years work experience in supply chain, logistics, transportation management, mail/postal management, or related field. Excellent organizational project management skills, ability to manage multiple projects to achieve desired results within established timeframes. Strong leadership skills enabling effective implementations and change management through collaborative efforts with various areas and levels within the organization. Ability to define and track metrics; lead and manage front line associates. **MINIMUM QUALIFICATIONS** + Bachelor's degree or equivalent experience. + Field of Study: Transportation, Logistics, Economics, Supply Chain or related. + Years of experience: 5+ years of Transportation Management, Mail or Final Mile delivery operations or operational supply chain experience. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Transportation Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $60k-73k yearly est. 10d ago
  • IT Financial Analyst

    Cayuse Holdings

    Columbus, OH

    **JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Monitor vendor invoice mailbox + Review vendor invoices + Match against contract or purchase order + Verify invoice for payment or return to vendor + Record invoice in general ledger + Notify Accounts Payable for vendor payment + Work with IT managers on other financial tasks as assigned + Respond to assigned tasks in accordance with predefined guidelines. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + High school diploma or equivalent required + Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management. + Preference with experience supporting an IT organization + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Microsoft Office experience (Work, Excel) + Experience with JD Edwards preferred + Financial billing, accounts payable experience + General accounting + Excellent communication skills + Experience working with suppliers and third-party vendors + Ability to quickly analyze a situation and react appropriately and effectively + Effective prioritization skills + Self-starter + Financial analysis credibility and independent judgment + Able to contribute to IT financial planning and operations **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** **Program Manager** **Working Conditions** + Professional remote office environment. + Must reside in Central or Eastern Time Zone. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $28.00 - USD $35.00 /Hr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103881_ **Category** _Accounting/Finance_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $28-35 hourly 7d ago
  • Information Technologist 1

    State of Ohio 4.5company rating

    Columbus, OH

    Information Technologist 1 (260000EV) Organization: Budget and ManagementAgency Contact Name and Information: Derek C TalibUnposting Date: Jan 21, 2026, 4:59:00 AMWork Location: James A Rhodes Office Tower 35 30 East Broad Street 35th Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $25.77-$33.52Schedule: Full-time Work Hours: 7:30 A.M to 4:00 P.MClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Customer ServiceProfessional Skills: Consultation, Critical Thinking, Interpreting DataPrimary Technology: Network Hardware Agency Overview:What we do: The Ohio Office of Budget and Management (OBM) is the fiscal backbone of the State of Ohio enterprise. OBM works with the Governor and every state agency in providing policy analysis, fiscal research, and financial management services. We help state agencies shape Ohio's future by ensuring the proper and responsible use of state resources!Job DescriptionWhat you'll do: OBM wants you to join our team as an Information Technologist 1. This role is a unique blend of information technology, customer service and problem solving. If this sounds interesting to you, apply to join our team at OBM.In this role, you'll provide maintenance and documentation support to IT specialists, while generating enhancements for existing infrastructure, software or database systems in compliance with OBM and State of Ohio standards.As an Information Technologist 1, you'll also perform these key tasks:Provide Tier 1 customer support for user connectivity issues (passwords, Cisco DUO, Global Protect, network).Provide Tier 1 customer support for Microsoft M365 applications (Teams, Outlook, Excel, Word, PP, SharePoint, OneDrive).Provide Tier 1 customer support for 3rd party applications (Adobe, SnagIt, PDF, etc.).Provide Tier 1 customer support for hardware issues (laptops, monitors, docking stations, printers).Use ServiceNow to manage customer support tickets and track inventory.Laptop imaging (SCCM), deployment, and inventory. Document processes and create job aids.As your knowledge base grows you will move into more Tier 2 customer support as well If you want to work in a creative problem-solving environment with a hands-on approach, while serving the state of Ohio and its customers, this opportunity may be right for you! We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today for the next step in your career and an opportunity to contribute to shaping Ohio's future![placeholder]Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications6 mos. combined work experience in any combination of the following: computers &/or electronics and/or in telecommunications performing routine analysis, programming, installation, maintenance and/or systems support, solving problems with pre-determined methods on basic hardware or software including experience providing customer support. -Or 2 courses in computer science or information systems. -Or equivalent of minimum class qualifications for employment noted above. Job Skills: Information TechnologySupplemental InformationWhen completing your application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. If you require reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. The Director of OBM, or their designee, will interview all final candidates for this position. The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. Positions requiring drug test only: The final applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test will not be offered employment.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $25.8-33.5 hourly Auto-Apply 7h ago
  • Workplace Technology Program Manager

    Coinbase 4.2company rating

    Columbus, OH

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Employee & Workplace Experience (EWX) team focuses on the places and programs that define and drive Coinbase culture, which sets us apart from other companies. We accomplish this by influencing the way employees connect, collaborate, and celebrate at Coinbase. Whether it be how we recognize employees, how employees choose to work, or how they stay connected to their team, the EWX team is focused on developing a best-in-class experience for our employees and teams. *What you'll be doing (ie. job duties):* As the Workplace Technology Program Manager, you'll own the roadmap, implementation, and lifecycle management of technology across our global workplaces. You will lead cross-functional efforts to design, deploy, and sustain top-tier AV systems, digital experience design (DXD), and conference room infrastructure that enable seamless collaboration and support high-quality employee and executive experiences. This is a critical role as we scale and build out new offices - especially our new San Francisco Hub, opening in 2026 - where you'll ensure our systems are cutting-edge, reliable, and aligned with stakeholder and enterprise requirements. * Program Ownership: Own and evolve the Workplace Technology roadmap across global offices, including AV, DXD, and conference systems. * Office Buildout Strategy: Partner with Workplace, Real Estate Design, IT, and Security to scope, source, and deploy integrated AV systems in new office builds. * System Design & Standards: Define Coinbase's workplace tech standards and ensure consistency across all sites, while adapting for local needs. * Vendor & Lifecycle Management: Oversee vendor selection, contract negotiation, procurement, installation, and lifecycle planning of all AV-related tools and services. * Cross-Functional Collaboration: Serve as the connective tissue across AV Production, Workplace, IT, Security, Internal Comms, and Exec Admin teams to align technical delivery with experience goals. * Tool Optimization: Manage performance and improvement of conference room tools (Google Meet, Logitech, Q-SYS, Crestron), signage platforms, and event production systems. * Innovation & Future-Proofing: Stay ahead of workplace tech trends to ensure Coinbase remains at the forefront of hybrid collaboration and in-office experience. * Documentation & Visibility: Create clear documentation, dashboards, and knowledge bases to support visibility, maintenance, and troubleshooting. * Budget & Planning: Develop project budgets, track spend, and forecast future investments across tools, licenses, and maintenance. *What we look for in you (ie. job requirements):* * 5+ years of experience managing workplace technology, AV systems, or IT/AV infrastructure in a corporate or enterprise environment. * Proven success leading office buildouts and scaling AV/digital signage systems across multiple locations. * Deep familiarity with Google Meet, Logitech, Q-SYS, Crestron, and modern digital signage platforms. * Strong program management skills with the ability to drive complex, cross-functional projects from concept to execution. * Confident communicator who can bridge technical and non-technical stakeholders. * Comfortable navigating ambiguity and driving clarity in a fast-paced environment. * Experience creating standards, documentation, and scalable processes across global teams. * Willingness to travel (approximately 20%), domestic and international. *Nice to haves:* * AV or workplace tech certifications (CTS, PM certifications, etc.). * Experience supporting executive-level builds or high-stakes collaboration environments. * Familiarity with security, network, and compliance requirements for AV deployments. * Hands-on experience managing hardware lifecycles and tool ecosystems at scale. P72344 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $140,080-$164,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $140.1k-164.8k yearly 60d+ ago
  • Sr. Technology Manager

    825 Technologies

    Columbus, OH

    Company Description: 825 Technologies is a respected Managed Service Provider. We are seeking a Sr. Technology Manager who is not only technically proficient but also embodies drive, strategic acumen, and exemplary organizational skills. Job Summary: The Sr. Technology Manager will play a key role in defining our technological direction and operations. This position involves strategic leadership as well as direct involvement in helpdesk and field operations. We are looking for a candidate who is a go\-getter, exceptionally organized, detail\-oriented, and has a strong background in project management. Requirements Key Responsibilities: Develop and oversee the technology strategy to align with our business objectives. Manage all technical aspects, including IT infrastructure, cybersecurity, and software development. Engage in helpdesk support and field operations with a hands\-on approach. Lead and mentor the IT team, promoting a culture of excellence and innovation. Ensure the reliability and efficiency of IT services. Collaborate with various departments to integrate technology solutions. Stay updated with emerging technology trends to strategically incorporate beneficial innovations. Manage the IT budget with an emphasis on efficient resource allocation. Ensure proper, detailed documentation, reporting, and status updates to all necessary individuals. Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Extensive experience in a senior IT role, ideally in a Managed Service Provider setting. Robust technical skills in IT infrastructure and network security. Exceptional organizational and detail\-oriented skills, with a proven track record in project management. A dynamic and driven individual, committed to achieving excellence. Proven leadership skills and team management experience. Excellent communication skills and a willingness to provide hands\-on support. Ability to handle multiple priorities in a dynamic environment. Benefits Compensation: Competitive base salary. A significant bonus of 20% of company profit. 100% employer\-paid health, dental, and vision insurance. We Offer: A challenging and rewarding role in a growing company. Opportunities for personal and professional development. A supportive and collaborative work environment. Comprehensive benefits package. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"661180747","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Technology"},{"field Label":"City","uitype":1,"value":"Columbus"},{"field Label":"State\/Province","uitype":1,"value":"Ohio"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"43213"}],"header Name":"Sr. Technology Manager","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00193003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********04593019","FontSize":"15","google IndexUrl":"https:\/\/825technologies.zohorecruit.com\/recruit\/ViewJob.na?digest=YGNKd@UCJw4RI5iViKXg3Gg@CFJLb0kG0VKnEMwc4iQ\-&embedsource=Google","location":"Columbus","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
    $103k-139k yearly est. 60d+ ago
  • Regional Program Manager - IT MSP Staffing

    Cai 4.8company rating

    Columbus, OH

    **Req number:** R6579 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As the Regional Program Managers, you will drive regional growth and oversee growth initiatives and effective and successful program delivery for MSP Programs within their assigned region. If you have a strong background in MSP program management delivery and business development, and are looking for your next career move, apply now! **Job Description** We are looking for a **Regional Program Manager** to drive regional growth, oversee business development and ensuring effective MSP and Contingent Workforce Management program delivery for states within their assigned region. This position will be full-time and remote with up to 30% travel to client sites as strategically necessary. Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI's W2. **What You'll Do** + Lead business development efforts within the assigned region, identifying new public sector opportunities and expanding existing client relationships + Provide comprehensive oversight of program delivery for all public sector accounts within their region, ensuring compliance with contracts and service level agreements + Drive operational excellence in program delivery, optimizing processes and resources to meet client demands efficiently + Coordinate closely with public sector vertical leads to align regional strategies with broader industry trends and client needs + Manage regional Profit and Loss (P&L), ensuring financial targets are met and operational costs are controlled + Build and maintain strong relationships with key stakeholders within state governments and public sector agencies + Mentor and guide State Account Managers within their region, fostering a high-performance team environment **What You'll Need** Required: + Bachelor's degree in Business, Public Administration, or a related field + At least 8 years of experience in program management, account management, or business development within the staffing industry and with MSP Programs, with a strong focus on public sector and/or large enterprise clients + Reside in a western state, preferably Utah, North Dakota or New Mexico + Demonstrated success in achieving sales targets and managing complex client programs + Strong understanding of public sector procurement processes and contracting + Excellent leadership, communication, and negotiation skills **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-NA1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $110,000 - $115,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $110k-115k yearly 60d+ ago
  • Technical Program Manager

    T-Cetra LLC 3.7company rating

    Dublin, OH

    Job DescriptionDescription: Department: IT Development Reports to: Principal Technical Program Manager Full-time, Exempt Why T-CETRA? We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from payment processing, to prepaid wireless activations. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today! About the job As a Technical Program Manager, you'll be responsible for delivery of our critical business programs by ensuring your team is supporting key company initiatives while meeting deadlines and deliverables on time and within budget. You'll also need to partner internally and externally to understand and communicate timelines and team progress. What You'll Do: Empower development teams to support internal and/or external stakeholders. Work with the stakeholders and the technical lead to define, align, execute, and deliver critical business programs. Enable teams to rapidly provide value to consumers with speed, quality, and efficiency. Partner closely with stakeholders, development leads, and product managers to derive requirements, assess technology choices, and engage in proof of concepts to bring solutions to the business. Manage team backlog that balances pressing business needs, team stability, and tech debt remediation. Facilitate all planning, execution, and delivery activities with a high level of integrity, accountability, and flexibility to navigate iterations and change course when needed. Anticipate bottlenecks, assess risks, provide escalation management, and work with cross-functional teams to balance business needs with technical constraints. Provide visibility and insights to leadership on the progress and/or risks of ongoing and upcoming projects and processes. Requirements: Must have: Attention to detail and strong organization, combined with the ability to work collaboratively in a flat, inter-disciplinary organization structure. Ability to be a self-starter, have ownership attitudes, and be able to work with little supervision with a bias for action. Bachelor's degree, preferably in information services, information technology, computer science, business, communication, or related area. 5+ years of experience in a similar role within the Software Development Lifecycle. Proven track record of delivering high quality, high impact business solutions served by high performance technology teams with discipline in execution and culture of teamwork. Solid interpersonal verbal and written communication skills to convey crisp and concise goals, requirements, plans, progress, and performance. Ability to simplify complex ideas and problems. Solid experience in iterative development processes with an adaptive, continuous improvement mindset to meet the goals of the business, the team, and the challenge at hand. Good collaboration and leadership skills with an ability to provide great ideas and facilitate a win-win approach to problem solving towards the optimal solution. Solid experience with the Atlassian suite of products (Jira, Confluence, etc.) or similar tools. Solid presentation experience to all levels of colleagues (peer, management, executive). Great to have: Professional agile, lean, and/or project management certification from an accredited institution. Experience as a software or test engineer. Experience in the card brand/payment processing or telecommunications industry. Why Should You Apply: Paid Time Off Comprehensive Medical, Vision and Dental Matching 401k up to 4% FMLA and Life Insurance Tuition Reimbursement Wellness Program Employee Growth and Development Reimbursement Program Discounted Rates for Multiple Handsets and Prepaid Wireless Rates Beautiful nearby walking paths and park Fun, value centered work atmosphere Flexible work environment T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran-status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.
    $78k-115k yearly est. 13d ago
  • HR IT Analyst - Workday

    Blue Star Partners LLC 4.5company rating

    Columbus, OH

    Job Description Job Title: HR IT Analyst - Workday Period: 10-months (contract to hire) Hours/Week: 40 hours Rate: $30 - $35/hour Contract Type: W-2 only Scope of Services: The HR IT Analyst will play a crucial role in supporting the day-to-day operations of the HR technology team, focusing on maintaining and optimizing HR systems, primarily Workday. The analyst will be responsible for managing and troubleshooting issues related to absence management, compensation, payroll, and performance management systems. This role requires a strong understanding of HR processes, data management, and system configuration, with a particular emphasis on leveraging technology to enhance HR service delivery. Additionally, the analyst will work to configure and optimize Workday, leveraging features such as Workday Extend to build applications and integrate new functionalities like tuition reimbursement and DocuSign into the system. Role, Responsibilities, and Deliverables: System Administration: Manage and maintain HR systems, primarily Workday, ensuring efficient functionality of modules such as absence management, compensation, payroll, and performance management. Configure core HCM modules and specialize in at least one other area of Workday (e.g., Absence, Compensation, Payroll). Absence Management & Payroll Support: Provide support and configuration expertise in absence management and payroll, ensuring accurate tracking, compliance with company policies, and smooth integration with other systems. Compensation Support: Configure the compensation module to ensure that compensation processes are streamlined and aligned with company policies and compensation strategies. System Integration: Ensure seamless integration across HR systems by working closely with IT and business teams to troubleshoot and resolve issues. Incorporate new configurations into Workday, such as DocuSign integration and the use of Workday Extend for creating apps. Test Scenarios & Configuration: Assist in developing test scenarios, mapping them to business requirements, and ensuring the configurations align with business needs. Create and track Jira reports related to project status and test results. Research & New Functionality: Leverage Workday Community to stay updated with new features and functionalities. Research and evaluate the integration of new configurations and updates, such as incorporating tuition reimbursement into Workday via Workday Extend. Stakeholder Collaboration & Documentation: Work closely with stakeholders to gather business requirements and translate them into functional specifications and system configurations. Document configurations, processes, and changes thoroughly to ensure all systems are configured accurately and efficiently. Experience: HR Technology Expertise: 1-3 years of experience in HR technology or HRIS roles, with hands-on experience in Workday configuration (especially core HCM modules). System Configuration & Administration: Proven experience configuring Workday, including modules like absence management, compensation, and payroll. Specialty in at least one other area beyond Talent Acquisition is required. Functional Knowledge: In-depth knowledge of key functional areas such as Absence, Compensation, and Payroll in Workday. Problem-Solving & Testing: Ability to configure and troubleshoot Workday modules effectively, with experience creating test scenarios and ensuring configurations meet business needs. Stakeholder Collaboration: Proven experience collaborating with stakeholders to understand requirements, translate them into configurations, and ensure alignment between the business and IT teams. Skills and Competencies: Technical Proficiency: Strong proficiency in Workday HCM configuration and administration. Familiarity with the latest Workday functionalities and features, such as Workday Extend and integration tools. Analytical Skills: Strong problem-solving skills, with the ability to interpret complex HR requirements and translate them into functional configurations. Research & Adaptability: Ability to stay informed on new features and functionality through Workday Community and evaluate their applicability to the organization's needs. Communication Skills: Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders and collaborate effectively with teams across various departments. Attention to Detail: Strong attention to detail, ensuring high levels of accuracy in configurations, testing, and reporting. Collaboration: Ability to work effectively in a collaborative environment, both with IT teams and business stakeholders, ensuring all requirements are understood and addressed. Education & Certifications: Education: Bachelor's degree in Business, Human Resources, Information Technology, or related field. Certifications: Workday Certification (preferred); Workday Extend knowledge is a plus. Additional Skills: Familiarity with integration technologies, testing tools (e.g., Jira), and HRIS-related certifications are beneficial.
    $30-35 hourly 5d ago
  • Technical Program Manager III, Data Center Design

    Google LLC 4.8company rating

    New Albany, OH

    Apply share * link Copy link * email Email a friend Minimum qualifications: * Bachelor's degree in a technical field, or equivalent practical experience. * 5 years of experience in program management. * Experience managing multi-group, multi-disciplinary construction projects and designs. Preferred qualifications: * PE License, RA License, Chartered Engineer License or equivalent technical professional license or certification. * Master's degree or PhD in Electrical/Mechanical/Industrial Engineering, Architecture, Construction Management, or related technical fields. * 5 years of experience managing cross-functional or cross-team projects. * Experience managing data center design and product development. * Experience managing vendor relationships and design-to-construction workflows, including procurement strategy, work package development, and cross-functional coordination. * Experience with data center specific or equivalent equipment/environments, including switchgear, generators, chillers, cooling towers, air handling units, building controls, security monitoring systems, fire safety systems and an understanding of start up/commissioning processes. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. The US base salary range for this full-time position is $156,000-$229,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Manage multiple, simultaneous data center design projects from detailed design through construction administration and finally closeout and handover to operations. * Gather internal requirements, generating potential options, presenting to the leadership team, and delivering design solutions that satisfy customers'needs. * Create and manage strategies for the execution of designs that leverage a standard baseline plan of record. Responsible for managing strategy for projects that require deviation from the baseline design. * Overcome critical tests while maintaining adherence to project timelines, quality and costs, and managing a cross-functional set of stakeholders.
    $118k-166k yearly est. 4d ago
  • Infrastructure Support - Intermediate

    Pinnacle Technical Resources Inc. 4.8company rating

    Columbus, OH

    #LI-RK2 Infrastructure Support - Intermediate Duration: Contract We are seeking an experienced Infrastructure Support professional to join our team in Columbus, Ohio or Plano, TX. The ideal candidate will possess domain expertise in the service, functional area, or infrastructure supported, along with a deep understanding of infrastructure components and their management. This role involves ensuring operational stability, monitoring production environments, and participating in incident resolution and service restoration. Responsibilities: * Provide end-to-end application or infrastructure service delivery to support business operations. * Execute policies and procedures to ensure operational stability and availability. * Monitor production environments for anomalies, address issues, and utilize standard observability tools. * Escalate and communicate issues and solutions to stakeholders, participating in incident resolution and service restoration. * Engage in incident, problem, and change management for full stack technology systems, applications, or infrastructure. * Participate in bridge calls and communicate effectively with individuals at all levels. * Administer and troubleshoot Mainframe-related components. * Collaborate in large teams to achieve organizational goals. Qualifications: * Bachelor's degree in information systems or a related discipline, or a 3-year technical degree. * 4+ years of experience in Mainframe Operations. * Experience with Mainframe System and Batch Operations specifically in IBM Z series * Proficiency in tools such as Netcool, Control-M, CA7, Zeke, and Mainframe Console. * Knowledge of Mainframe IPL (Initial Program Load). * Basic knowledge of hardware break fixes and storage functions is an advantage. * Strong problem-solving skills and decision-making ability for complex problems. * Excellent oral and written communication skills. * Ability to identify and implement automation opportunities. * Effective listening skills and the ability to work well in a team environment. * Attention to detail and adherence to policies and procedures. * Ability to learn and apply technical information in a fast-paced environment. Additional Information: * Dress Code: Casual About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: * Pay any fee to be considered for, submitted to, or selected for any opportunity. * Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. * Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $40 - $45 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com
    $40-45 hourly 60d+ ago
  • IT Technician

    PSG 4.2company rating

    Hilliard, OH

    IT Technician (Direct-Hire) Hilliard, OH $40,000.00 to $45,000.00 Top-performing, 60-person tier-1 automotive assembly manufacturer is motivated to hire an IT Technician to join their team in Hilliard. The IT Technician is responsible for assisting users with technical issues and providing the first level of care for all IT-related subjects. Will be responsible to perform installations, maintenance and repair work on any computer-related equipment that supports the business from , laptops, desktops, tablets, smart phones, printers, local area networks, wide area networks, any piece of computer related peripheral or software an end-user would be using. REQUIREMENTS: Two year's of equivalent experience or a degree in computer science Familiar with Windows 10 operating systems Familiar with Windows Servers 2016/2019 and Microsoft SQL Server 2019 Familiar with Microsoft Office 365, including Microsoft Teams Outlook and Share Point Able to read and understand technical manuals and procedural documentation Self-motivated and directed, with the ability to effectively prioritize and execute task PREFERRED SKILLS (Not required) Knowledge with ANSI X12 is a plus. Experience using Lexon C.Core is a plus Experience using IBM Sterling Gentran for and Cleo Lexicom is a plus Ability to document processes and procedures. Working knowledge of EDI systems and Warehouse Management Systems a plus REWARDS Very positive, team-oriented, collaborative, company culture Comprehensive benefits Great work/life balance: Mon-Fri, 7:30am to 4:30 pm Challenging/Rewarding work Work independently, self-managed; IT Manager is based in Arizona Job Type: Full-time
    $40k-45k yearly 60d+ ago
  • IT Project Management Written And Verbal Communication Skills Manager

    Coolsoft 3.6company rating

    Columbus, OH

    (Jobs in C Requirement id 156697 Job title Manager Skills required PMP Certification, Hands-On Development, IT Project Management, Written And Verbal Communication Skills Open Date 16-Jan-2026 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type --- Email Recruiter:coolsoft Job Description Manager: PMP Certification, Hands-On Development, IT Project Management, Written And Verbal Communication Skills Start date : 03/02/2026 End Date : 07/31/2026 Submission deadline : 02/01/2026 Client Info : FCDC Note: * Full Time ONSITE Description : The client is seeking a senior level IT Project Manager to lead and stabilize a portfolio of in flight technology projects following a recent tax accounting system migration. This role reports directly to the IT Director and is responsible for driving execution, structure, and accountability across active initiatives. The primary objective of this role is to bring clarity,predictability, and delivery discipline to existing projects supporting themigration of approximately ten applications. This role requires senior level judgment and demonstratedexperience stabilizing complex, in flight IT projects with minimal ramp uptime. Essential Duties and Responsibilities -Provide day to day operational management ofmultiple active IT projects already in progress. -Report directly to the IT Director and alignexecution with leadership priorities. -Manage projects related to applicationmigration, data warehouse updates, and reporting remediation. -Break existing work into clear milestones anddeliverables. -Develop and maintain executable project plansand schedules. -Coordinate work across business analysts,developers, SMEs, and consultants. -Mentor business analysts on documentation andproject discipline. -Facilitate project meetings using MicrosoftTeams. -Schedule and manage meetings using MicrosoftOutlook. -Provide concise and accurate status reporting toexecutive leadership. -Identify risks, dependencies, and decisionpoints early. -Drive timely issue resolution and escalationwhen needed. -Ensure documentation is complete and suitablefor audit review. -Reinforce consistent project managementpractices across the portfolio. -Perform other related duties as assigned. Call************ Ext 100for more details. Please provide Requirement id: 156697 while calling. EOE Protected Veterans/Disability
    $73k-101k yearly est. 3d ago

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