Technical Support Engineer
Information technology support manager job in Columbus, OH
The Support Engineer plays a critical role in delivering Tier two and three level support and mentoring junior staff within a nationally distributed financial services organization. This role serves as the escalation point for complex technical issues and contributes to strategic initiatives that improve support operations, user experience, and technology adoption. The ideal candidate is a seasoned IT professional with strong technical acumen, leadership capabilities, and a passion for service excellence.
Responsibilities:
Resolve escalated hardware, software, and network issues with precision and speed. Perform root cause analysis and implement long-term solutions.
Guide IT Support Specialists through complex troubleshooting, share best practices, and lead cross-training initiatives across platforms like Salesforce, Workday, and Microsoft 365.
Analyze support ticket trends and recommend improvements to reduce volume and enhance resolution times. Implement automation and AI-assisted workflows where applicable.
Lead projects to improve device provisioning, support processes, and end-user experience, with focus on automation and self-service enablement.
Maintain and optimize asset tracking, license management, and endpoint lifecycle systems with automated reporting.
Collaborate with Systems Engineering and other IT teams to resolve advanced issues and strengthen infrastructure reliability.
Lead or support technology rollouts, including new applications, endpoint imaging, and security enhancements.
Ensure onboarding processes are efficient and consistent, overseeing IT provisioning for new employees.
Refresh and expand the internal knowledge base, incorporating AI-powered search and self-service capabilities.
Provide clear documentation, training resources, and quick-start guides for citizen developer and automation scenarios.
Establish baseline support metrics (ticket volume, resolution time, satisfaction) and deliver weekly reporting on team performance.
Maintain and refresh internal knowledge base articles, troubleshooting guides, and citizen developer quick-start documentation.
Key Deliverables:
Implement and measure impact of one AI-powered enhancement (such as automated ticket triage or AI-assisted troubleshooting workflows) to improve response speed or user satisfaction, with documented success metrics and team training plan.
Design and deliver cross-training schedule for IT Support specialists in Salesforce, Workday, and Microsoft 365, including competency assessments and certification pathways.
Lead comprehensive refresh of BWE's internal knowledge base, ensuring it reflects current systems and processes while incorporating AI-powered search and self-service capabilities.
Create citizen developer support documentation and quick-start guides for common IT automation scenarios, with clear governance boundaries.
Analyze support ticket patterns over 90 days and provide formal recommendations for reducing volume or improving resolution times, including specific process improvements.
Establish baseline support metrics (ticket volume, resolution times, user satisfaction) and implement weekly reporting to track team performance and identify automation opportunities.
Minimum Qualifications:
3+ years of IT support experience with demonstrated success resolving complex technical issues.
Strong proficiency with mac OS, Windows, and mobile device environments.
Experience in financial services or other regulated industries preferred.
ITIL Foundations Certification (preferred at hire, required within 6 months).
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
Proficiency in Microsoft 365, Teams, Adobe Acrobat, Azure AD/Entra, and endpoint management tools.
Experience with ticketing systems (e.g., FreshService) and the ability to manage concurrent priorities.
Familiarity with network protocols, endpoint security, and remote support tools.
Excellent communication and documentation skills for non-technical audiences.
Preferred Qualifications:
Experience implementing AI-powered support tools and automation strategies.
Familiarity with Salesforce, Workday, SharePoint, and other enterprise platforms.
Ability to lead small technical projects and mentor junior staff.
Exposure to project management and cross-functional IT initiatives.
Director, Application Innovation
Remote information technology support manager job
About Neudesic
Passion for technology drives us, but it's innovation that defines us. From design to development and support to management, Neudesic offers decades of experience, proven frameworks and a disciplined approach to quickly deliver reliable, quality solutions that help our customers go to market faster.
What sets us apart from the rest, is an amazing collection of people who live and lead with our core values. We believe that everyone should be Passionate about what they do, Disciplined to the core, Innovative by nature, committed to a Team and conduct themselves with Integrity. If these attributes mean something to you - we'd like to hear from you.
As a member of the service line leadership team, you will shape the strategy and technical impact of our Application Innovation Practice by guiding consulting skills and capabilities that enable us to realize our clients' highest-value opportunities, address their most critical challenges, and transform their enterprises through modern engineering and AI adoption. As a seasoned technology and consulting leader, you'll leverage your deep experience architecting, developing, and deploying modern cloud and AI-based applications on Microsoft Azure. You'll lead high-performing teams to deliver enterprise-scale transformation initiatives and offerings spanning application modernization, cloud-native development, AI engineering, and developer productivity enablement. You'll guide a multidisciplinary team of architects, consultants, and engineers who design and implement solutions that use Azure Native, modern AI across the Azure/Microsoft stack to enable intelligent applications, automation, and generative experiences.
Responsibilities
Shape and execute the strategy for Neudesic's Application Innovation and AI Engineering practice.
Design and as needed, lead, complex client solutions and engagements focused on AI-enabled modernization, intelligent application design, and digital transformation.
Architect and deliver AI-first solutions that combine modern software engineering, cloud scalability, and generative intelligence.
Partner with Microsoft and internal Neudesic/IBM teams to align with joint go-to-market and innovation initiatives in AI and Cloud.
Coach and mentor consultants and architects on modern engineering practices, responsible AI, GitHub Copilot adoption, and agentic AI patterns (RAG, orchestration, reasoning, etc.).
Engage in executive-level discussions to define modernization roadmaps and AI strategy aligned to business outcomes.
Contribute to thought leadership and reusable accelerators (e.g., Neudesic's Nexus, DIP, Kinisi, Ploceus, and AI Foundry solutions).
Oversee project delivery excellence, ensure adherence to engineering best practices, and drive continuous improvement across distributed teams.
Qualifications
Proven success as a consulting leader or director driving modern cloud and software engineering initiatives.
Deep expertise with Microsoft Azure, including PaaS services, Azure OpenAI, Cognitive Search, and Azure Machine Learning.
Strong understanding of AI Engineering principles-data preparation, prompt engineering, RAG pipelines, model fine-tuning, and agentic orchestration.
Mastery of software architecture patterns including event-driven, microservices, domain-driven design (DDD), and API-first.
Demonstrated success leading cross-functional delivery teams and partnering with product, data, and AI specialists to deliver measurable outcomes.
Experience with DevOps and modern SDLC pipelines using GitHub, Azure DevOps, GitHub Actions, CI/CD, and Infrastructure as Code (Bicep, Terraform, ARM).
Executive presence and communication skills to engage C-level clients and drive strategic decisions.
Deep commitment to Neudesic's values and culture of collaboration, discipline, and innovation.
Technical Skills & Experience
Front End - React, Angular, TypeScript, Blazor, Fluent UI
Backend - .NET 8, C#, Node.js, Python, FastAPI, Azure Functions, APIs
AI & Cognitive Services - Azure OpenAI, Semantic Kernel, Azure AI Foundry, Cognitive Search, LLMs, RAG, Fine-tuning, LangChain (Python/C#)
Data & Integration (plus) - Microsoft Fabric, Azure Data Lake, Databricks, Synapse, Cosmos DB, SQL, Redis, PostgreSQL
Infrastructure & DevOps (plus) - Azure Kubernetes Service (AKS), Azure Container Apps, GitHub, Azure DevOps, Terraform, Bicep, ARM
Security & Governance - Zero Trust principles, Azure Policy, RBAC, Entra ID, Managed Identity, API Management
Process & Culture - Agile, Scrum, DevSecOps, MLOps, AI Ethics & Responsible AI Practices
Design & Architecture - Domain-Driven Design, Event-Driven Architecture, UX Collaboration, Solution Blueprints
Requirements
Deep technical understanding of modern and AI-powered software development.
A passion for engineering excellence, quality, and innovation.
Curiosity and creativity in applying AI to real-world business problems.
Proven ability to lead teams and foster talent in a growth-oriented environment.
A disciplined, outcome-driven approach to leadership, delivery, and client engagement.
About the Application Innovation & AI Engineering Practice
The Application Innovation & AI Engineering practice is at the heart of Neudesic's transformation strategy. Our mission is to help clients modernize with confidence, innovate faster, and integrate AI into their core business applications responsibly and securely. We combine deep engineering expertise with Microsoft's ecosystem of tools and services to build intelligent applications, improve developer productivity, and unlock enterprise value through responsible, scalable AI adoption.
Accommodations currently remain in effect for Neudesic employees to work remotely, provided that remote work is consistent with the work patterns and requirements of their team's management and client obligations. Subject to business needs, employees may be required to perform work or attend meetings on-site at a client or Neudesic location.
Phishing Scam Notice
Please be aware of phishing scams involving fraudulent career recruiting and fictitious job postings; visit our Phishing Scams page to learn more.
Neudesic is an Equal Opportunity Employer
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Neudesic is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Neudesic will be the hiring entity. By proceeding with this application, you understand that Neudesic will share your personal information with other IBM companies involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: ***************************************************
IT Project Manager
Information technology support manager job in Columbus, OH
At CoverMyMeds, we're committed to helping people live healthier lives by improving access and affordability for medications. As an IT Project Manager on our Technology Portfolio Management team, you'll lead strategic initiatives that support our mission, helping people get the medicine they need to live healthier lives.
What You'll Do
Lead IT Projects: Define scope, milestones, deliverables, and key performance indicators. Manage timelines, budgets, and resources across the full project lifecycle.
Drive Execution: Coordinate cross-functional teams, track milestones, and ensure high-quality delivery.
Communicate Effectively: Serve as the main point of contact for stakeholders. Provide clear updates, facilitate meetings, and manage expectations.
Manage Risk: Identify, manage and mitigate risks proactively to keep projects on track.
Ensure Quality: Validate that deliverables meet requirements and standards.
Apply Best Practices: Use PMBOK methodologies and our internal blueprint to ensure consistent, efficient project delivery.
Promote Continuous Improvement: Foster a culture of learning and adaptability.
Tools You'll Use
Atlassian (JIRA, Confluence)
Microsoft Office & MS Project
SmartSheet (preferred)
Minimum Qualifications:
Degree or equivalent and typically requires 4+ years of relevant experience
Education
Degree required.
Critical Skills:
5+ years of titled project management experience, delivering IT systems solutions and/or deployment of business requirements to information systems
4+ years delivering technology products and services
Certification: PMP (Project Management Institute)
Deep understanding of IT project frameworks and SDLC
Preferred Skills:
Strong leadership and project work coordination
Excellent communication across technical and executive audiences
Proficient in risk management and problem-solving
Effective time management and organizational skills
Self-motivated with a focus on continuous improvement
Eligibility
Must be authorized to work in the United States
Manager, IT Systems Support
Remote information technology support manager job
Who We Are We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it's venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won't forget!
Since launching in 2017, we've become the location-based VR industry leader. As we continue to expand globally, there's never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively. If this sounds interesting to you, we'd love you to join us, as we build the future of entertainment.
Sandbox VR is looking for a collaborative Manager, IT Systems Support to play a key role in ensuring the reliability, performance, and growth of our global retail technology systems. You'll collaborate closely with vendors, internal teams, and store operations to deliver stable, efficient IT solutions that power our customer experience around the world.What You Will Be Doing:
Provide technical solutions and troubleshooting across Windows environments, networking, and hardware for the System & IT team.
Communicate directly with hardware and software vendors to identify and implement effective fixes and system improvements.
Ensure seamless system performance across all global retail stores, including occasional on-call support to resolve urgent technical issues and document permanent solutions.
Plan and execute system tests and updates, including Windows patches, firmware or BIOS upgrades, and other configuration changes.
Roll out and oversee system updates for Hong Kong and international retail locations.
Lead and manage the Global IT Tier 1 and Tier 2 support teams, ensuring timely and effective issue resolution.
Develop and maintain IT support processes and policies to deliver consistent, high-quality service.
Monitor IT system performance and proactively identify areas for improvement.
Collaborate across departments to align IT support with organizational goals and operational needs.
Oversee the IT ticketing system, ensuring adherence to SLAs and efficient issue tracking.
Train IT staff and end-users to maximize technology effectiveness and adoption.
Conduct regular performance evaluations and guide professional development for IT support staff.
Manage departmental budgets, forecasts, and cost controls.
Lead and support hardware and software deployment projects, including new store installations (with potential global travel).
Stay current with technology trends to recommend system upgrades and efficiency improvements.
Build and maintain strong relationships with vendors and negotiate contracts for hardware, software, and support services.
Create and maintain clear documentation for IT systems, support processes, and user guides to promote knowledge sharing.
What We're Looking For:
5+ years of experience in IT systems support or management, including oversight of teams with 5 or more direct reports.
Proven ability to work cross-functionally with global teams, partners, and departments across multiple time zones.
Broad technical expertise across network infrastructure, workstations, laptops, Windows environments, Sandbox VR's proprietary platforms, and third-party applications.
Strong analytical and troubleshooting skills with a detail-oriented approach to diagnosing system issues, interpreting logs and dashboards, and identifying root causes.
Hands-on experience managing server rooms, servers, structured cabling, and communication networks.
Demonstrated experience with system performance tuning and capacity planning.
Proficiency in remote deployment, configuration, and support of operating systems across desktops, tablets, and mobile devices.
Solid understanding of information security principles and best practices across systems and user devices.
Familiarity with MDM (Mobile Device Management) solutions.
Bachelor's degree in Information Systems or a related field, or equivalent practical experience/certifications.
Technical proficiency with Windows 10 and 11 (hardware and OS), mac OS (hardware and OS), and iOS/tablet hardware.
What We're Offering:
4% 401k match
Significant equity grants in a rapidly growing organization
Robust medical benefits
Full remote work from any of our currently approved US states
Generous internet & phone stipend
Sandbox VR is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Auto-ApplyIT Support Manager
Remote information technology support manager job
Sangoma Technologies is looking for an accomplished IT Support Manager to lead our technical support team and enhance our commitment to customer satisfaction. As a trusted leader in business communications solutions, we are focused on providing top-notch services that leverage innovative technology to foster better communication. In this pivotal role, you will oversee the IT support operations, ensuring our clients receive timely and efficient assistance. You will also play an integral part in developing support strategies, managing a team of IT support technicians, and collaborating with various departments to enhance the overall customer experience. If you thrive in a fast-paced environment and have a passion for technology and customer service, we invite you to help us uphold our reputation for excellence. While this is a remote position in the US, we are accepting candidates from the central and eastern time zone.
Your Role:
Manage, mentor, and develop a team of IT support technicians.
Oversee the daily operations of the technical support department, ensuring the delivery of high-quality service.
Develop and implement IT support policies, procedures, and best practices.
Coordinate with other departments to resolve complex technical issues and provide customer feedback for continual improvement.
Analyze and report on support metrics to identify areas for improvement.
Serve as a point of escalation for advanced technical support issues.
Maintain a comprehensive knowledge base of support procedures and technical solutions.
Ensure team adherence to service level agreements (SLAs) and quality standards.
Develop training programs for staff to enhance technical skills and customer service capabilities.
Stay current with industry trends and emerging technologies to continuously enhance support services.
Participate in IT projects and initiatives to improve overall business operations.
Your passion for customer service and results-oriented approach will play a pivotal role in driving satisfaction across our user and partner base.
Requirements
Your Background:
Bachelor's degree in Information Technology, Computer Science, or a related field.
7+ years of experience in IT support, with at least 3 years in a managerial or supervisory role.
Strong understanding of IT service management (ITSM) frameworks.
Proven leadership and team management skills.
Excellent problem-solving and analytical abilities.
Exceptional verbal and written communication skills.
Ability to work in a fast-paced environment and manage competing priorities.
Strong customer service orientation and a commitment to excellence.
Familiarity with ticketing systems, remote support tools, and network troubleshooting.
Preferred:
ITIL certification or other relevant IT service management certifications.
Experience working in the telecommunications or software industry.
Knowledge of VoIP technologies and Unified Communication systems.
Proficient in using performance metrics and KPIs to drive team effectiveness.
Benefits
What We Offer:
Extensive Benefit Options (Health, Vision, Dental, Long & Short-term Disability), effective after a short waiting period
Flexible PTO plan & Company Holidays
Employee Stock Option Purchase Plan
401K with matching
Entrepreneurial work environment partnered with high-growth career opportunities.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
You must be authorized to work in the United States full-time for any employer. No agencies, please.
Auto-ApplySenior Appeals Specialist - Worker's Comp
Remote information technology support manager job
Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative.
As a Senior Appeals Specialist - Workers' Compensation, you will play a critical role in resolving post-payment disputes related to Workers' Compensation bills. This includes conducting provider outreach, negotiating disputed charges, and ensuring compliance with state-specific regulations. Your work will directly support our cost containment efforts and ensure appropriate bill reimbursement for our clients.
Primary Responsibilities
Manage a caseload of post-payment Workers' Compensation bills, including those related to state disputes and usual and customary rate (UCR) disputes.
Assigned high priority clients in managing all items related to the service with Reliant
Conduct proactive outreach to medical providers to explain payment methodologies, resolve disputes, and negotiate reductions on appealed or outlier bills.
Communicate effectively and professionally with clients to coordinate and investigate information as it relates to the case/appeal.
Educate providers on Workers' Compensation billing and reimbursement policies and regulatory requirements.
Document all provider communications thoroughly, including contact information, bill details, proposed and counter-offered payment rates, and final resolution in claim platform.
Adhere to state-specific compliance standards and confidentiality requirements, including HIPAA.
Maintain productivity and quality standards, ensuring timely resolution of bills in accordance with state timelines and internal service level agreements.
Follow client-specific protocols and internal Reliant procedures, including scripting and documentation guidelines.
Stay current on Workers' Compensation regulatory changes, fee schedules, and payment policies across multiple states.
Support special projects and perform additional duties as assigned.
Responsible for training team members both upon hire and for existing team members.
Responsible for overseeing all DWD handling and state dispute referrals to attorneys.
First line for all support with questions from other team members.
Backup for other team members and/or senior leadership
Works with appeals intake specialist to ensure process documents remain current
Responsible for identifying opportunities for enhancement either through automation or process changes that increase efficiency for the team
Responsible for team goals and ensuring that individuals meet their personal goals
Qualifications
5 years of relevant experience in Workers' Compensation bills, medical billing, medical coding, or insurance negotiations.
Strong understanding of Workers' Compensation reimbursement methodologies, state regulations, and provider billing practices.
Experience negotiating medical bill payments or adjustments with providers.
Ability to collaborate with a variety of individuals both internally and externally.
Familiarity with claims processing systems and provider communications.
Excellent communication, negotiation, and organizational skills.
Requires communication proficiency, discretion, ethical conduct, decision making and technical skills
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Pay Transparency$70,000-$75,000 USDBenefits:
Comprehensive medical, dental, vision, and life insurance coverage
401(k) retirement plan with employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Paid time off (PTO) and disability leave
Employee Assistance Program (EAP)
Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
Auto-ApplyIT Services Manager
Remote information technology support manager job
ABOUT ALU
At the African Leadership University (ALU), we are more than an academic institution, we are a launchpad for Africa's next generation of leaders. Our mission is bold: to develop ethical, entrepreneurial changemakers who will shape Africa's future. Through an innovative curriculum, hands-on learning, and a vibrant pan-African community, we equip our students to tackle complex challenges, connect the dots across diverse perspectives, and create solutions that drive lasting impact. We don't just teach; we nurture adaptable, globally minded problem-solvers ready to thrive in ambiguity, build from scratch, and lead Africa into a prosperous 21st century.
African Leadership University is incorporated in Rwanda as The African Leadership University (ALU) and in Mauritius as the African Leadership College of Higher Education (ALCHE). Each entity is separately accredited to offer qualifications by the Council of Higher Education in Rwanda and the Higher Education Commission in Mauritius. The ALU School of Business (ALUSB) is the engine of education in business, leadership, and entrepreneurship for both campuses.
We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.
HOW WE WORK
The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.
The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.
ABOUT THE ROLE
The IT Services Manager is accountable for end-to-end stability, security, governance, and performance of the organisation's technology platforms and IT services. This role leads the IT Support function while owning IT Service Management (ITSM), cybersecurity operations, identity governance, incident response, and vendor compliance.
This is both a strategic and hands-on role requiring deep operational maturity and security discipline.
ROLE RESPONSIBILITIES
1. IT Service Management, Platform Uptime & Operational Security
Ensure availability, reliability, security, and performance of all core IT platforms (Google Workspace, Salesforce, NetSuite, intranet, identity systems, network services).
Lead ITIL-aligned incident, problem, and change management, embedding security gates into all change and deployment workflows.
Monitor infrastructure and SaaS platform logs, taking proactive action on anomalies or security alerts.
Define and enforce system SLAs and platform security KPIs (MTTR, MTTD, failed logins, anomalous access patterns, etc).
2. IT Support Team Leadership & Secure Operations
Lead and coach the IT Support team to deliver secure, responsive support.
Oversee secure device provisioning, endpoint protection installation, OS patching, encryption policies and hardening baselines.
Maintain secure onboarding/offboarding processes, ensuring zero-day deprovisioning for user accounts and devices.
Uphold strict documentation, SOPs, configuration standards, and security checklists across all support processes.
3. Vendor & Contract Governance with Security Controls
Oversee relationships with technical vendors and service providers (e.g., helpdesk, infrastructure, SaaS platforms)
Enforce vendor adherence to least-privilege access, MFA requirements, Secure API integrations, data handling & encryption controls, incident reporting timelines
Ensure vendors meet performance expectations, SLAs, cybersecurity requirements and compliance obligations
Support contract evaluations, renewals, and procurement processes
4. Cybersecurity, Threat Prevention & Compliance
Implement, enforce, and continuously strengthen cybersecurity protocols including Identity and Access Management (IAM), Multi-Factor Authentication (MFA)
Privileged Access Management (PAM), Endpoint Detection & Response (EDR), Network and SaaS access controls, Password and authentication policies
Maintain and audit user directory services (Google Admin, Azure AD) and ensure tight identity governance (role-based access, zero-trust principles).
Conduct regular access reviews, audit trails, configuration audits, and logging reviews.
Lead or support IT and cybersecurity audits (internal and external) ensuring alignment with GDPR, POPIA, ISO 27001 controls, SOC2-aligned standards, and recommended actions from the
Cybersecurity Audit & Remediation Plan (2025).
Coordinate vulnerability scans, remediation cycles, patch compliance, and policy enforcement across all endpoints.
Own security awareness training and phishing simulations to reduce user risk.
Respond to incidents rapidly, including triage, containment, remediation and root-cause analysis.
Contribute to organisational disaster recovery planning, and lead DR drills, failover tests, and business continuity readiness.
5. System Lifecycle Support & Documentation
Maintain detailed documentation, including system architectures, network diagrams, data flows, access controls, asset inventories, security policies and configuration logs.
Ensure all changes go through proper security evaluation, testing, approvals, and rollback planning.
Own identity lifecycle processes, including joiner/mover/leaver workflows and role/access policies.
Contribute to disaster recovery and business continuity planning, including DR drills and readiness reviews
Maintain documentation and workflows related to user identity management, system roles and access policies
6. Service Governance & Continuous Improvement
Drive continuous service improvements through user feedback, metrics tracking and post-incident reviews
Track and report service quality and security posture metrics to leadership.
Establish and improve internal ITSM practices, aligning with frameworks such as ITIL
Participate in technology governance forums and audit response processes to ensure service accountability\
Contribute to risk registers, audit responses and compliance certification efforts.
Ensure the safety and well-being of all young persons and vulnerable adults with whom we deal, by adhering to ALCHE's comprehensive safeguarding policy, maintaining a zero-tolerance approach to any violations of safeguarding standards.
QUALIFICATIONS
Bachelors degree in Information Technology, Computer Science or a related field
ITIL certification or equivalent experience in IT Service Management required
Cybersecurity certifications (Security+, CISM, CISSP, CEH, or similar)
Cloud platform security knowledge (Google Admin, AWS, GCP, Azure)
Knowledge of compliance frameworks (GDPR, ISO 27001, NIST, SOC2)
EXPERIENCE AND SKILLS
8+ years in IT operations or service management, with 5+ years in leadership
Proven experience managing multi-platform environments (SaaS, cloud, enterprise systems)
Demonstrated competency in cybersecurity operations, IAM, MFA, endpoint security, and access governance
Experience leading IT audits, compliance reviews and security hardening initiatives
Strong organisational discipline, with ability to enforce standards and drive cultural change toward secure practices
Excellent communication and troubleshooting skills, with strong bias for operational stability and secure-by-design approaches
Auto-ApplyTechnical Integration Services Support (Remote)
Remote information technology support manager job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
As Technical Integration Services Consultant, you will work with our largest customers. Many of them are looking to disrupt their recruiting and HR processes, and you will help them continue to achieve this. You will be responsible for troubleshooting integration bugs, implementing code fixes, and communicating with clients to help with training and guidance. It is a rewarding role that allows you to work closely with our clients while improving your technical skills.
This is a fully remote role and candidates may be located anywhere in the US with the east coast preferred.
What you'll deliver:
identify integration issues and implement code fixes, using a middleware platform. This includes communicating with customers discussing issues over phone and email.
enhance and update SmartRecruiters integrations, improving designs for error handling, migrating to new APIs, and optimizing for better scalability to name a few.
Work with Project Managers to plan, coordinate and deliver all customer integrations between SmartRecruiters and other global HR vendors.
regularly meet with team members and the client to deliver status updates, resolve project issues and design solutions.
create and improve existing documentation for integrations.
collaborate with SmartRecruiters' engineers to ensure product releases are available in our API and properly tested.
Qualifications
You have been successful in identifying and fixing technical issues. This can include investigating areas within integrations, SSO and data migrations.
You have experience in a support role communicating over email and phone with clients.
You have experience writing scripts and code in a language or middleware platform.
You have understanding of and experience with application integration technologies and projects is preferred.
You have prior experience in SaaS / On-Demand applications
You are able to work independently, manage projects and communicate technical issues to non-technical people.
You have experience working in a fast paced environment with the ability to manage multiple concurrent projects.
Customer satisfaction and problem solving skills are essential.
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Senior Information Systems Manager
Remote information technology support manager job
T-Rex Solutions is seeking a results-driven Senior Computer and Information Systems Manager to support our IRS Development, Infrastructure, Security and Modernization (DISM) program. This individual will champion the IRS Applications Development (AD) Organization's technological advancements for an upcoming opportunity. This critical role is not just about managing IT systems; it's about envisioning and implementing a technological future that aligns with the IRS's strategic goals. The chosen candidate will navigate complex IT landscapes, spearhead the integration of innovative solutions, and ensure that technological implementations enhance operational efficiency, security, and compliance. With a focus on strategic technology planning, this role demands a visionary leader adept at transforming IT challenges into opportunities, ensuring the IRS remains at the cutting edge of technology and service delivery. This is a fully remote program and requires all individuals to pass an IRS investigation and acquire a public trust clearance.
Responsibilities:
Spearhead the evaluation and strategic integration of emerging technologies to foster innovation and efficiency across IRS operations.
Lead the assessment and overhaul of existing IT infrastructures, ensuring optimal performance, scalability, and future-readiness.
Champion the development and execution of comprehensive IT strategies, aligning technology investments with organizational goals and compliance requirements.
Cultivate strong partnerships with stakeholders, IT teams, and external vendors to ensure cohesive technology implementations and solutions.
Guide the adoption and governance of IT best practices, standards, and methodologies, including Agile and DevOps, to enhance project delivery and operational excellence.
Oversee the design and implementation of robust cybersecurity measures and data protection strategies, safeguarding sensitive information against emerging threats.
Actively monitor technology trends and advancements, providing leadership and direction in the adoption of cloud computing, artificial intelligence, and other transformative technologies.
Facilitate the continuous improvement of IT service delivery, ensuring systems and processes are efficient, user-centric, and capable of meeting evolving business needs.
Lead educational and training initiatives to enhance team capabilities and foster a culture of technical excellence and innovation..
Requirements:
Bachelor's Degree in Computer Science, Information Technology, or a related field
7 years of proven experience in IT management, showcasing a successful track record in the strategic implementation and oversight of complex IT projects
US Citizenship required
Must be able to pass an IRS public trust investigation
Strong technical proficiency in modern technologies such as cloud computing, cybersecurity, data analytics, and machine learning demonstrates the ability to leverage these technologies to solve organizational challenges
Exceptional leadership qualities, with the ability to inspire and manage cross-functional teams, fostering an environment of collaboration and innovation
Comprehensive understanding of regulatory compliance standards relevant to the IT industry, particularly those impacting federal agencies, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations
Excellent analytical, strategic thinking, and problem-solving skills, capable of anticipating future IT trends and their potential impact on organizational goals
Outstanding communication and interpersonal abilities, with a track record of engaging with stakeholders at all levels, from technical teams to executive leadership
Desired Skills:
Current IRS clearance desired
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $140,000 - $165,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
Auto-ApplyIT Manager - Business Operations (Remote)
Remote information technology support manager job
Go one better, together. We've built something we're extremely proud of, and we think it's time you became part of it. Working at Oregon Tool, Inc., you'll build your career and do your best work while contributing to the whole of the company. We're for those who lean into challenges and expect that same attitude from the people around them. We're a goal-oriented organization that's firmly committed to creating opportunities for Team Members' talents to shine and inspire the individuals around them so that we all win together.
At 2,400 Team Members across the globe, you're more than just a link in a chain. From new products, programs, and business units, Oregon Tool, Inc. gives you the space to make systemic change within our business. How will you make your mark?
HOW YOU MAKE AN IMPACT:
The IT Manager, Business Operations is responsible for leading a team of IT Business Analysts within IT who are focused on Manufacturing, Procurement, SIOP, and Engineering business functions, while serving as a liaison between mid-level management and IT to collect, analyze, communicate, and validate business needs for changes impacting information systems. Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the specific functional organization to achieve its goals.
Additionally, this role is a forward-thinking leadership position, focused on suggesting ways to improve business operations with systems and exploring technology in the market that could add value to the organization in the future. The position is a blend of people leadership and development, stakeholder management, project management, and business systems analysis and solutioning.
THE DETAILS:
* Leadership: Lead and mentor IT Business Analysts across Operations (Manufacturing, Procurement, SIOP, Engineering). Provide coaching, cross-training, and career development while ensuring compliance with IT structures and leveraging industry trends. Act as a subject matter expert, guiding technical practices in coding, testing, and deployment.
* Stakeholder Management: Serve as liaison between business functions and IT, managing release strategies, coordinating transitions, and collaborating across teams to streamline processes. Ensure software solutions meet standards for performance, quality, and security.
* Project Management: Direct projects and support team execution, prepare release plans and notes, track metrics, and facilitate business process modeling (as-is/to-be).
* Systems Analysis & Solutioning: Design and implement technical solutions across platforms, perform hands-on development, and establish standards and automation to accelerate delivery. Apply advanced problem-solving to resolve complex technical challenges.
Availability:
* Available to work on site as required by job; eligible for domestic and international travel several times per year up to two weeks' duration
QUALIFICATIONS & SKILLS:
* Bachelor's degree in business, computer science, information technology, or a related field, or equivalent experience
* 7+ years driving business transformation through IT execution
* Proven management/supervisory background, motivating and guiding technical IT teams
* Expertise in analyzing software systems across Manufacturing, SIOP, Engineering, and Procurement domains
* Strong grasp of project management methodologies and feasibility analysis (effort, time, cost)
* Exceptional problem-solving and analytical decision-making
* Skilled at managing multiple projects in high-pressure environments
* Strong leadership, organization, and time management capabilities
* Effective communicator in both technical and non-technical contexts
* Creative thinker with ability to design innovative solutions
* Collaborative team player with experience leading dispersed teams
* Proactive learner, adaptable to new technologies and trends
* Initiative-driven, translating goals into actionable results
* Proficient in Microsoft Office and SAP; experienced in project planning, prioritization, and monitoring
At Oregon Tool, we provide a reasonable, good-faith estimate of the compensation range for this role is $160,000. Final offers are based on various factors such as experience, skills, qualifications and internal equity. This range may vary based on geographic location where the position is filled, and most new hires are not typically hired at the top of the range.
WHAT WE OFFER:
* Medical, Dental, and Vision Benefits available on day one (no waiting period)
* 401k matching (100% of first 3%, 50% of next 3% = 4.5% match on 6% contribution)
* Earn up to 120 hours vacation during your first year of service
* One paid Community Involvement Day available per calendar year
* Global company with small company feel
* Casual work attire
WHO WE ARE:
Oregon Tool, Inc. is a global, premium-branded, aftermarket-driven precision-cutting-tool platform. At Oregon Tool, Inc., it is our goal to create, cultivate and sustain a global, inclusive culture, where differences drive innovative solutions to meet the needs of our employees and customers. We invite and encourage applications from all skilled individuals, including from groups that are traditionally underrepresented, not just because it's the right thing to do, but because it makes our company #SharperTogether.
To learn more about our company and history visit us at: ******************
Oregon Tool, Inc. will only employ those who are legally authorized to work. Any offer of employment is contingent on a background investigation and drug screen. Oregon Tool, Inc. does not discriminate based on sex, race, color, religion, age, marital status, national origin, citizenship, disability, veteran status, or any other status protected under law.
During the application process we will not ask for or collect any confidential, proprietary, or sensitive personally identifiable information (e.g., date of birth; driver's license number; or credit card, bank account or other financial information). If you submit such information, you do so at your own risk, and we will not be liable to you or responsible for consequences of your submission. This notice should not be construed as an offer of employment or creating any terms of employment.
#LI-VR1
#LI-Remote
#LI-UnitedStates
Information Technology Professional
Information technology support manager job in Columbus, OH
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
IT Support Administrator II
Remote information technology support manager job
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We're seeking a flexible IT Support Admin to help support Affirm's technology infrastructure. Our ideal candidate tackles troubleshooting and problem-solving, demonstrating a strong commitment to both compliance and thorough documentation.
As a Support Admin, you will be one of the main faces of San Francisco IT, with customer satisfaction being our primary goal.
What You'll Do:
Offer top-tier, in-office support for the San Francisco team by effectively prioritizing and resolving requests with a customer-first approach, while also delivering comprehensive end-user support and troubleshooting services both on-site and remotely.
Develop, implement, and manage new systems to meet evolving requirements.
Proactively identify and mitigate security threats and malware to safeguard users.
Ensure adherence to IT compliance and policy mandates through education and enforcement.
Maintain enterprise systems and manage company IT assets; including printers, desktops, and conference room hardware.
What We Look For:
Proficiency in mac OS administration and technical support.
A strong understanding of audiovisual systems, including their operation, maintenance, and troubleshooting.
Familiarity with various types of AV hardware such as displays, projectors, sound systems, microphones, video conferencing platforms, and control systems.
The ability to diagnose and resolve technical issues independently is expected, as is the capacity to configure and operate AV equipment for meetings, presentations, and events.
Demonstrates ability to devise and implement rapid solutions.
Experience managing and prioritizing within formalized ticketing systems.
Adaptability in working across diverse technological environments, including mac OS, Windows, office printers, and network devices.
Proven experience in the provisioning and deprovisioning of machines and user accounts.
Experience managing enterprise-level security protocols, specifically:
Endpoint security measures, such as disk encryption, operating system firewalls, and laptop/mobile device lockdown procedures.
Email security, encompassing tools for signed and encrypted electronic mail communication.
Knowledge of, and experience with mobile device management technologies.
Demonstrates self-motivation for continuous learning and career growth in IT.
Pluses:
Proficient in Google for Business administration.
Possesses the ability to clearly explain complex technical topics in an accessible manner.
Holds Apple Certified Associate or ACSP certification.
Background in automation and scripting.
Proactively contributes beyond standard IT responsibilities to optimize office and company efficiency.
Confident in independently managing office IT infrastructure.
Compensation & Benefits:
Pay Grade - E
Equity Grade - 3
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA) per year: $80000 - $100000
Please note that visa sponsorship is not available for this position.
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Auto-ApplyIT Data Solutions Develop Associate
Remote information technology support manager job
Department:
10706 Enterprise Corporate - Business Analytics
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday-Friday 8:00AM-4:30PM - Flexible
Pay Range
$32.45 - $48.70
Major Responsibilities:
Analyze, develop, and improve BI solutions to meet business needs.
Collaborate with operations teams to help design and document metrics that align with strategic objectives and ensure effective use of data.
Support the translation of business requirements into well-designed BI solutions that meet organizational goals.
Provide accurate and complete documentation for all tasks, following industry standards.
Provide support for BI solutions, including problem analysis, design, implementation, and testing.
Manage project work and requests using appropriate tools and methodologies.
Support training and educating users on reporting tools and support upgrades/changes in all phases.
Participate in reporting team on-call pool within the IT ticketing system and support go live/implementations.
Seek ways to improve professional skills by maintaining awareness of healthcare environment, EHR technology, and informatics trends in addition to Cogito certification/recertification.
Complete projects, requests and work that advance EHR and BI skills.
Licensure, Registration, and/or Certification Required:
Epic certification(s) in relevant Cogito/reporting application (status of Certified or Accredited). Needs to be obtained within 5 months of starting first Epic class
Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role.
Additional/alternative certification as appropriate based on BI solution & EHR platform.
Education Required:
Bachelor's degree in Computer Science or a related field, or equivalent work experience Bachelor's degree in computer science or related field, OR equivalent experience in EHR applications and SQL report writing
Experience Required:
No experience required with Degree. Equivalent experience in Epic applications and SQL report writing required without a degree. SQL report writing experience preferred.
Knowledge, Skills & Abilities Required:
Demonstrate analytical and logical thinking, creativity, communication skills
Team player with a positive attitude, strong commitment to customer service and a desire to learn healthcare related systems and business processes.
Understanding or proficient with database querying and query design
Knowledge of BI tools
Broad based knowledge and understanding in both hardware and software
Proficient with Microsoft products
Understanding of EHR workflows and reporting
Understanding or proficient with data visualization concepts
Physical Requirements and Working Conditions:
Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions.
Operates all equipment necessary to perform the job.
Exposed to normal office environment.
Remote work environment
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-ApplyAssociate, IT Security Administration
Information technology support manager job in Delaware, OH
About this role At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
Your team
Join our global team of cyber security experts, protecting our business and developing exciting capabilities on the frontline of cyber defense. Apply your passion and knowledge of cyber security to improve the security of internal and external business workflows by supporting optimal cybersecurity control alignment and empower all employees to protect information our clients and investors entrust us with, and the systems and technology that enable our mission.
Your Responsibilities
This individual will be part of the Cyber Administration team that is responsible for:
* Cyber Diligence - Identify control gaps and potential cyber risks impacting technology infrastructure and the critical service provider ecosystem through supply chain security and pre-M&A assessment activities, new technology security reviews.
* Cyber Governance - Provide centralized oversight for cybersecurity policy and risk management, including content management for Information Security's policy library; contracting with service providers and clients; audit, assessment, and attestation activities.
* Cyber Partnerships - Support internal stakeholder enablement and client due diligence requests.
* Cyber Training & Awareness - Embed a culture of "students of security" through delivery of the global cyber training and awareness program, including via InfoSec communications and maintenance of the InfoSec Hub, training library, and periodic testing (e.g., phishing assessment program, WarGames program).
* Talent Management - Manage talent strategy and employee experience for Information Security.
BlackRock is committed to building great Cyber Security careers for our people, and we are looking for an individual with a passion for cyber security defense to continue the growth of our exceptional team.
You have…
* Strong documentation and process-oriented background with leading and managing complex Technology projects.
* The ability to effectively influence others to account for the plans and collaborative behaviors for results.
* Ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily understood, authoritative, and actionable manner.
* Ability to identify and assesses the cybersecurity threats, risks and controls to cost-effectively mitigate risks.
* Ability to react to high pressure dynamic changing environments.
* Excellent prioritization capabilities, with an aptitude for breaking down work into manageable parts, effectively assessing the priority and time required to complete each part.
* Ability to work on several tasks simultaneously and pay attention to sources of information from inside and outside one's network within an organization.
* Ability to apply original and innovative thinking to produce new ideas and create innovative products, solutions, or approaches.
* A discipline and interpersonal skills to work well in a global environment, complementing teams in multiple remote locations.
For XDE-Regional - Delaware Only the salary range for this position is USD$110,000.00 - USD$138,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: **********************************
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
IT Helpdesk, Team Lead- West Coast/ Mountain Time
Remote information technology support manager job
Reports To: Manager, IT Operations
Compensation Range: $90,000-$110,000 plus bonus and equity
*This is a fully remote position. Given the needs of our global team, we prefer availability to work hours consistent with the Pacific Time (PT) or Mountain Time (MT) zone*
What We Do:
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.
Founded in 2015 by former NSA cyber operators, Huntress protects all businesses-not just the 1%-with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.
We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.
What You'll Do:
Huntress is seeking a Helpdesk Team Lead to guide and develop our team of Helpdesk Administrators. You lead the group responsible for frontline IT support across our global remote workforce. You focus on service quality, ticket operations, teammate technical development, and clear communication. You partner closely with IT Operations Specialists on escalations and improvements, while maintaining ownership of the helpdesk workflow and end-user experience. You also support company-wide communications for outages and incidents that affect employee productivity.
This role does not include direct people management, but you will play a key part in providing ongoing performance insights, coaching notes, and development observations to the IT Operations Manager. Although this is a lead position, we are seeking a player-coach who is willing to step in during high-demand periods or when additional support is needed.
Responsibilities:
Support and guide Helpdesk Administrators while promoting a high accountability team environment.
Provide coaching, feedback, and training that strengthen troubleshooting skills, communication, and workflow habits.
Oversee onboarding for new team members and ensure consistent training across the helpdesk.
Manage daily ticket queues, workload distribution, and overall helpdesk flow.
Track and support progress toward response and resolution targets.
Review ticket quality, follow up on issues, and establish escalation paths to maintain reliable standards.
Step into the ticket queue during high-volume periods or when additional hands-on support is needed.
Identify recurring issues and raise them to the IT Operations Manager or IT Operations Specialists.
Promote clear, friendly, and service-focused communication in all interactions.
Reinforce consistent troubleshooting methods, documentation habits, and escalation guidelines.
Support updates to helpdesk documentation and end-user guides.
Draft and send company-wide communications about outages, incidents, updates, and scheduled maintenance.
Collaborate with the IT Operations Manager and IT Operations Specialists to identify workflow improvements, routing changes, and automation opportunities.
Help test new tools or process changes to confirm they support frontline needs.
Maintain clean and accurate data within the helpdesk platform.
Provide feedback on trends, performance, and areas that need additional training or process updates.
What You Bring To The Team:
5 or more years in IT support with experience leading and/or mentoring others.
Strong understanding of helpdesk fundamentals, including troubleshooting basics, communication, and ticket management.
Experience supporting Windows, mac OS, and SaaS environments.
Clear written and verbal communication skills and comfort speaking to the global team.
Ability to organize workload, guide a team, and maintain structure in a busy support environment.
A service-focused mindset that supports a consistent and positive end-user experience.
Comfortable working in a remote-first organization.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for all full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.
#BI-Remote
Auto-ApplyProcurement Senior Specialist - IT Buyer
Information technology support manager job in Marysville, OH
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda's, we want you to join our team to Bring the Future!
Job Purpose
The Senior Strategic Procurement Specialist through theme development, strategic management and stakeholder alignment is responsible to bring spend within their category under procurement management. Additionally, The Specialist will regularly engage with the business stakeholder community, establish and lead strategies to achieve optimal cost reduction, and ensure the management of supplier relationships and risk.
This position is directly responsible for owning the relationships with key site and business unit leadership. Also is responsible for the development / implementation of sourcing strategies and collaboration with internal business partners and suppliers to reduce risks and costs for Honda. The Specialist is accountable to identify, set, and manage metrics to hold suppliers accountable for performance and delivery. This position will drive results through the creation and management of competitive bidding processes and analyzation of data and market trends. Also actively drives the continuous improvement of regional Procurement processes and tools and is responsible for long term planning for the category, creating/driving/implementing initiatives, communicating and influencing customers and suppliers at all levels.
The Specialist must work collaboratively, exhibit a strong sense of urgency to meet customer timelines, exhibit an intense curiosity/learning drive, successfully operate in a fast-paced environment, engage/influence key stakeholders, be extremely customer-focused, and consistently display a high level of business acumen. Must be able to successfully manage multiple projects, as well as timely completion to meet the business' objectives.
Key Accountabilities
Responsible for Supplier Performance / Development / Risk/ Support Segmentation
Develop/Execute/Implement the Strategic Sourcing Function in Alignment with Category
Lead the team to establish and meet category SEQCDM performance targets and measures, monitor progress and implement countermeasures when necessary
Responsible For Category's Legal and Commercial Supplier Contracts Executed to Protect Honda and Business Users
Lead project implementation and oversee projects and business plan items, monitor progress and adjust direction as needed
Effectively sell ideas, negotiate, collaborate, and build consensus across Honda North America sites (Mfg., Sales, R&D)
Apply key customer (upstream, downstream, and end-user) viewpoint in all category activities. Establish, understand, and communicate Total Cost of Ownership to all parties.
Build a network of productive relationships across HAM / Honda North America to achieve category plans and targets
Qualifications, Experience, and Skills
Minimum Educational Qualifications:
Bachelor Degree in Business, Supply Chain Management, Finance, or related field or equivalent experience
Minimum Experience:
5+ years of experience in either a Purchasing and/or Procurement related role or in a field where job knowledge & skills are applicable based on education
Other Job-Specific Skills:
Advance computer skills including working knowledge of microsoft suite to include word, excel, powerpoint, etc. Familiarity with sap, ariba or major erp system(s)
Understanding of commercial terms and conditions and experience in identifying and negotiating master agreement requirements; ability to identify engagement risk factors and ensure commercial contracts and legal agreements appropriately mitigate risk and protect Honda.
Expert understanding of, and experience with, multi-step strategic sourcing processes and category management strategies
Able to explain complex data in an understandable manner for a wide range of audiences
Plan and implement long-term development strategies for category
Strong communication and negotiation skills for all levels of audience
Job Dimensions
No. of Direct Reports: 0-3
No. of Indirect Reports: 0
Financial Dimensions: All category spend projects >$100k; business users' budgets - analyse and reduce. Liability and insurance risk high level assessment, total cost of contract ownership including hard and soft costs, commodity/labor markets
Decisions Expected
Responsible for Development / Execution of Category Strategies seeking to maximize spend under management and total value for indirect goods and services; Determine and prioritize sourcing strategies that best support HDMA, AHM and Business Units
Develop strategies to support SEQCDM performance target achievement and monitor progress / perform Gap Analysis, as well as negotiation strategy
Go/No Go on themes initiated and assignment of theme responsibility to category members
Working Conditions
On-site position (80-20).
Up to 25% Travel - Ability to Travel on Short Notice for N.A. Support
~5-10 Hours per Week OT
What differentiates Honda and make us an employer of choice?
Total Rewards:
Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
Paid Overtime
Regional Bonus (when applicable)
Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
Paid time off, including vacation, holidays, shutdown
Company Paid Short-Term and Long-Term Disability
401K Plan with company match + additional contribution
Relocation assistance (if eligible)
Career Growth:
Advancement Opportunities
Career Mobility
Education Reimbursement for Continued Learning
Training and Development programs
Additional Offerings:
Tuition Assistance & Student Loan Repayment
Lifestyle Account
Childcare Reimbursement Account
Elder Care Support
Wellbeing Program
Community Service and Engagement Programs
Product Programs
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
IT Systems Administrator I
Remote information technology support manager job
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible.
Are you passionate about bridging the gap between technical operations and data-driven insights? Pinterest's IT team is looking for an IT Systems Administrator I who thrives on using analytics, automation, and hands-on technical support to keep our global workforce running smoothly. Join a fairly new, innovative IT team positioned at the heart of Pinterest's tech organization acting as the critical bridge between Tier 1 Helpdesk support and advanced system engineering.
What you'll do:
Provide hands-on Tier 2 IT Support, performing admin actions in core IT tools and technologies such as VS Code, Git, and command-line utilities to resolve complex technical issues
Maintain, monitor, and troubleshoot core systems ensuring secure daily operations for Pinterest employees globally
Proactively identify, investigate, and flag issues or system anomalies, raising awareness with the team when recurring issues or themes present themselves and driving timely resolution
Develop, document, and share best practices across the team by actively participating in team initiatives that promote operational excellence
Collaborate cross-functionally with all IT Departments to support system integrations and process improvements
Participate in on-call rotation for emergency escalations to ensure 24/7 system availability
What we're looking for:
2+ years of experience in IT systems administration, technical support, or similar role
Strong troubleshooting skills with ability to quickly identify issues, perform root cause analysis, and drive resolution in high-impact situations
Familiarity with the backend of an IT system/tool such as: Okta, LDAP, Google Workspace, Slack, Jira, Workday or related enterprise platforms
Excellent communication and documentation skills with emphasis on cross-team collaboration and knowledge sharing
Ability to work in PT time zone and travel to Pinterest offices as needed
Willingness to participate in on-call rotation for emergency escalations
Bachelor's degree in Information Technology, Computer Science, a related field or equivalent experience.
Nice to have:
Experience with SQL queries and API integrations
Experience analyzing data, dashboards, and trends to identify insights and evolving business needs.
Demonstrated ability to quickly learn and master new technologies with minimal guidance
Proven track record of ramping up on unfamiliar tools and delivering results
Relocation Statement:
This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
In-Office Requirement Statement:
We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
This role will need to be in the office for in-person collaboration ~1x per quarter and therefore needs to be in a commutable distance from one of the following offices San Francisco, Palo Alto, Seattle, or Los Angeles.
#LI-HYBRID
#LI-JD3
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$69,991-$144,099 USD
Our Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
Auto-ApplyDirector Information Systems
Information technology support manager job in Centerburg, OH
Job Description
TITLE: Director Information Systems
Now is your chance to join a top hospital where career growth and opportunity await you.
They are committed to building healthcare teams whose care exceeds the expectations of their patients and community and are looking for individuals who share the same values.
You could live or work in a small town close to Columbus, Ohio so you can be offered all the amenities of a small town and big city at the same time?
If that sounds like the change you are looking for, please read on..
What you will be doing:
•The primary responsibility of the Director of Information Systems is to oversee the technological and non-clinical support operations of the IS Department.
The Director works collaboratively with Information Systems leadership to plan, coordinate, direct all non-clinical support operational activities and technical components of IS projects.
The Director of IS will manage Helpdesk Technicians, Network Engineer, Server Administrator, Applications Administrators, Programmer Analyst, Interface Administrator, IS Specialist and Telecommunications Specialist.
•Working experience in IS infrastructure strategic planning development, project management and policy development.
•Working knowledge of hospital and ambulatory EMR/EHR environments.
•Demonstrated ability to prioritize and execute projects in limited time.
•Understands regulatory guidelines such as Joint Commission, Meaningful Use, HIPAA.
•Strong interpersonal skills, sound problem solving and negotiation abilities.
•High degree of analytical and sound project management skills.
•Ability to coach and mentor staff
•Must be detail oriented with excellent organizational skills.
•Ability to develop long-term plans and programs and to evaluate work accomplishments.
•Must be a progressive thinker with the ability to initiate change.
•Microsoft SQL Server Preferred
Additional info:
•Join us northeast of Columbus and become part of our exceptional team dedicated to delivering high-quality care to our community. If you're a passionate Director Information Systems seeking a rewarding career in a collaborative healthcare environment, apply now and embark on a fulfilling journey with us!
Requirements
What they are looking for:
•Bachelor's Degree in Business, Hospital Administration or Information Technology related field. Masters Degree preferred.
•Solid technical knowledge demonstrated by minimum of seven (7) years working experience in system administration.
•Prior experience administering Microsoft SQL Server
•Prior experience managing a technical or operational team.
Benefits
Hours and compensation potential:
•Position is full time day shift
•Range is between $102K-$164K depending on experience. Full benefit package included as well as relocation up to $5,000 reimbursed with receipts(uhauls, down deposits, gas, etc).
Non-Credit Instructor - Information Technology
Remote information technology support manager job
Compensation Type: SalariedCompensation: $60.00 The Non-Credit Instructor in Information Technology is responsible for delivering instruction and training to a variety of students for the purpose of increasing their employability in technical or non-technical career fields. Instruction and training delivery may be accomplished in settings requiring in person, hybrid, or virtual presence on a regular basis throughout the duration of an assigned course or program. The Non-Credit Instructor may also meet with College or business partner representatives to learn business, occupation or industry-specific training needs pertinent to the courses the instructor has been assigned to teach.
ESSENTIAL JOB FUNCTIONS
Instruction & Student Learning
Delivers and facilitates assigned training curriculum, which includes classroom instruction, whether virtually delivered and/or in-person (as defined per course), and may occur at a customer site, a partner site, remotely (work-from-home), or at a college-owned or leased location.
Delivers and facilitates approved safety, technical, and skills curriculum using adult learning delivery methods and classroom audio/visual equipment while effectively managing class time.
Assists in identifying, planning, and implementing learning activities appropriate to student needs.
Performs active learning lessons as needed or directed for assessing skills needed to perform specific tasks during lab/practical evaluations.
Conducts refresher training or one-on-one sessions with students as needed or requested.
Assists in the maintenance of course materials as appropriate.
Employs appropriate assessment techniques to measure student performance in achieving course goals and objectives.
Conducts student surveys of the education and training experience for the purpose of continuous improvement.
Facilitation & Classroom Support
Reports to site or online class environment, whether during assigned class sessions or scheduled instructor-led study sessions, on time and prepared as directed.
Demonstrates professional behavior and exceptional customer service, teamwork, and professionalism in all interactions with college employees, students, client company employees, training participants, associated project vendors, and community members.
Keeps accurate and appropriate records of attendance and scores in accordance with established college and departmental policies and procedures. Handles student concerns with respect; follows guidelines, processes, and procedures; and reports any issues to leadership.
Crafts supplementary learning materials as needed in conjunction with our instructional designer, such as participant manuals, facilitator guides, and other learning tools, with such materials finalized at least one week prior to the first delivery session.
Possesses and maintains the required training certifications and knowledge that enable delivery of assigned content while engaged with the Office of Talent Strategy delivery.
May be assigned secondary documentation responsibilities as requested by department leadership. Adheres to agreed-upon deadlines as outlined in the Letter of Agreement.
Culture of Respect
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Minimum Qualifications
Bachelor's Degree in a related field
Three (3) years of industry experience
OR
In Lieu of a Bachelor's Degree requirement, five (5) years of relevant industry experience may be accepted.
Knowledge, Skills, & Abilities
Knowledge of: mastery level of adult learning theory; delivering adult instruction; communication and computer; organizing and coordinating training programs; Java software development; Python; Statistics; Databases/SQL; Networking; Linux; Data Analytics/Visualization; Cybersecurity (ISC2 SSCP or CISSP req'd); Artificial Intelligence; Machine Learning, NLP/LLM.
Skilled in: providing quality instruction; learning technologies and the use of multi-media technology to enhance student learning; instructional planning and presentation; incorporating critical thinking, effective communication, and other general education outcomes in course content; effective time management; online communication and record-keeping.
Ability to: effectively communicate and use interpersonal skills; create engaging learning environments that respect a wide variety of viewpoints; be sensitive to the needs and concerns of the student population, including socio-economic, cultural and ethnic backgrounds and students with disabilities; work independently without ongoing direct supervision; meet deadlines; evaluate student learning outcomes; maintain confidential and sensitive information, including FERPA.
Scheduled Hours
5 hours per week teaching an 8-week course, sometimes no more than once per year.
Additional Information
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Working Conditions
Typical office/academic environment. Regular exposure to moderate noise typical to business offices. Must travel to various Columbus State campuses and client sites.
CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Full Time/Part Time:
Part time
Union (If Applicable):
Scheduled Hours:
20
Additional Information
In order to ensure your application is complete, you must complete the following:
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
Auto-ApplyInformation Delivery & Visualization Engineer
Remote information technology support manager job
Job Description for QlikView Developer:
Proficiency in QlikView scripting and development
Strong understanding of data modeling and ETL processes.
Experience with SQL and database architectures.
Familiarity with various data sources, including relational databases and flat files.
Excellent communication, analytical, and problem-solving skills.
Experience in agile development methodologies.
Experience with Qlik Management Console (QMC) and Qlik Sense administration is a plus Ability to work with cross-functional teams and understand business requirements
Auto-Apply