Information technology support manager jobs near me - 1,340 jobs

CG Tech Services is a Seattle-based Managed Services Provider and IT consulting firm focused on businesses and not-for-profits of 5-500 employees. We're looking for humble, motivated, and emotionally intelligent people to join our team. Because we're growing, we're looking for an experienced Remote Assistant Technical Services Delivery Manager to help lead our team of technicians at CG Tech Services. You must be able to work in a fast‑paced environment and demonstrate extraordinary attention to detail. About the role: The Assistant Technical Services Delivery Manager, a fully remote role, will serve as the key liaison between our technical team and the Technical Services Delivery Manager, ensuring smooth communication and efficient resolution of technical queries and escalations. This role combines leadership with hands‑on technical expertise, requiring the ability to step in at Level 2 or Level 3 support when needed. You will actively monitor and manage our PSA system, oversee ticket flow across service boards, and ensure timely responses to client needs. In addition, you'll contribute to project work, helping deliver system upgrades, migrations, and other technical initiatives. This is a full‑time position of 40‑50 hours a week. The majority of your hours worked would be during our Seattle business hours, Mon - Fri, from 8 AM to 6 PM PST in order to better collaborate with our team and our clients. Work after hours may be required for emergencies, projects, and maintenance activities. This is an awesome opportunity for someone who: Loves a faster‑paced, no‑drama environment where office politics, backstabbing, gossip, and negativity are not tolerated. Is extremely detail‑oriented and appreciates people who take an organized, systematic approach to achieve success. Likes the idea of working for a smaller (but growing) company where their ideas and contributions directly impact the company's success, direction, and growth. Is a quick, self‑motivated learner who wants to work for a company that will invest in their education. Wants a position that will offer upward earning and career advancement; we want people who are interested in growth, learning, and becoming part of our team long‑term. Responsibilities: Ticket & Service Board Management: Continuously monitor all service boards and tickets in the PSA system to ensure progress, timely updates, and adherence to SLAs. Technical Escalation & Support: Act as the primary escalation point for complex technical issues, providing Level 2/3 support across Windows environments, servers, networking, and related technologies. Client Interaction: Liaise directly with clients to clarify technical requirements, provide updates, and ensure exceptional service delivery. Project Participation: Assist with technical projects such as system upgrades, installations, and migrations, ensuring successful execution within scope and deadlines. Team Coordination: Collaborate closely with technicians to resolve escalations, share best practices, and maintain a culture of accountability and continuous improvement. Process Optimization: Identify and implement improvements in workflows, documentation, and service delivery processes to enhance efficiency and client satisfaction. Knowledge Sharing: Document solutions and contribute to internal knowledge bases to support team development and faster issue resolution. Skills: Service‑oriented, collaborative approach to client and teammate relationships. Excellent spoken and written English communication skills, with the ability to relay advanced technical information to a technical audience. Must be detail‑oriented; provide consistent and timely follow‑through and documentation. Exemplary customer service skills, preferably with experience supporting external clients. Ability to work under deadline and on schedule and to plan work so that it is completed on time. Able to take the lead when needed, accept direction and feedback, and function as a member of a team. Ability to work regular business hours in the Seattle, Washington time zone (Pacific Standard Time 8‑5) and some after hours for emergencies, projects, or maintenance. Qualifications / Preferred Experience: The ideal candidate will possess a deep understanding of Windows environments, server management, and networking equipment. This role is critical as you will serve as an escalation point for complex technical issues, sharing innovative solutions and best practices with the team while ensuring top‑tier service delivery to our clients. Technical Expertise: Strong Level 2/3 technical skills in Windows Server environments (Active Directory, DNS, DHCP). Experience with virtualization technologies (VMware, Hyper‑V) and networking fundamentals (TCP/IP, routing, switching, firewalls). Familiarity with cloud platforms (Azure, AWS) and modern IT service management tools. Experience: Minimum 5+ years in technical support roles, including hands‑on troubleshooting and project work. Prior experience managing ticket queues and service boards in a PSA system (e.g., ConnectWise, Autotask). Leadership & Communication: Ability to coordinate technical teams and act as a trusted escalation point. Excellent communication skills for client‑facing interactions and internal collaboration. Certifications: Relevant certifications such as Microsoft Certified: Azure Administrator, CompTIA Network+, or similar are highly desirable. Other Attributes: Strong organizational skills, attention to detail, and a proactive approach to problem‑solving. Comfortable working remotely while maintaining alignment with Seattle business hours (8 AM - 6 PM PST). Other Requirements: You will need to provide your own computer that is running Windows 11. Allow us to install software on your computer that keeps it up to date with security patches and anti‑virus because we work with heavily regulated industries in the United States. Security precautions are paramount for us. Having a consistent power supply is essential. Have a quality headset that connects to your computer to use our VoIP phone system to communicate with our team and clients without echoes or feedback. Have internet access of at least 30 Mbps download and 30 Mbps upload speeds to work with our systems. Having two monitors/screens is highly recommended. Cultural Fit Considerations: As this job posting is to an international audience with differing beliefs and cultural norms, please be aware that we are a progressive company with LGBTQIA+ team members and clients. While we respect and honor many forms of diversity, equity, and inclusivity, LGBTQIA+ people in the United States and other countries do not have equal protection nor treatment. This statement is not meant to exclude recognizing and celebrating other forms of diversity important to our team and clients. Equal Employment Opportunity Policy: We prohibit discrimination with respect to the hiring or promotion of individuals, conditions of employment, disciplinary and discharge practices, or any other aspect of employment on the basis of sex, race, color, age, national origin, religion, disability, marital status, sexual orientation, gender identity, pregnancy, veteran status, or any other basis of discrimination prohibited by applicable local, state, or United States of America federal law. #J-18808-Ljbffr

A leading consulting firm is seeking a Combat Systems Product Support Analyst to play a vital role in strategic planning and execution for U.S. Navy clients. You will leverage more than 5 years of Navy experience and 3 years of logistics management to provide technical solutions. The ideal candidate will possess a secret clearance and a high school diploma or GED. Opportunities for professional development and benefits are plentiful, including flexible work arrangements that foster a people-first culture. #J-18808-Ljbffr

A nonprofit organization in California is seeking a Senior IT Operations Leader to oversee IT systems and infrastructure. This role involves strategic planning, operational management, and team leadership in a remote setup. The ideal candidate will have extensive IT experience, strong leadership skills, and a passion for service. Competitive compensation and a supportive work environment are offered. #J-18808-Ljbffr

A leading technology consulting firm is seeking a vCIO to provide executive level IT guidance and manage long-term IT strategies. This remote role involves working closely with clients to align technology solutions with business goals while leading a team of professionals. Candidates should have extensive experience in IT consulting, strong communication skills, and a passion for client success. Join a community that values growth, innovation, and teamwork in Lombard, IL. #J-18808-Ljbffr

A boutique IT consulting firm is seeking a Business Development Manager with expertise in healthcare revenue cycle management to identify new business opportunities and foster client relationships. The role involves strategic growth initiatives within healthcare organizations and requires a minimum of 5 years in business development. Candidates should possess strong communication skills and a knowledge of revenue cycle processes. This position offers competitive compensation and a collaborative, remote work environment. #J-18808-Ljbffr

Symetra has an exciting opportunity to join our team as an IT Category Manager! About the role In this role, you'll lead sourcing and procurement for IT categories including software, SaaS, hardware, cloud, AI, telecom, and professional services. You will negotiate contracts, manage supplier relationships, and drive sourcing strategies to optimize cost, quality, and performance. What You will Do Negotiate and draft complex contracts, amendments, and SOWs. Partner with stakeholders and legal teams to ensure compliance and risk management. Lead RFx processes, market analysis, and supplier evaluations. Develop sourcing strategies and maintain vendor performance metrics. Improve processes to strengthen vendor management capabilities. Handle renewals, renegotiations, and procurement of IT tools and services. Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!" - Cindy J. G., Sr. Product Owner "We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" - Stephanie F., VP Customer Service & Operations What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $103,300 - $172,200 plus eligibility for annual bonus program Who You Are High school diploma required; bachelor's degree preferred. Certifications or designations relevant to the field highly preferred (CPM, CSMP, CSM, PMP, Six Sigma). 5+ years of relevant experience in IT sourcing and vendor management required. Strong project management and communication skills. Skilled negotiator with strong analytical and problem-solving abilities. Strategic thinker who influences and mentors others. Excellent at relationship building and driving consensus. Collaborative, adaptable, and effective in complex environments. Excels at organization and applies high attention to detail. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered

We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market. 📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day. 💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste. 💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023. 💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity. About the role We're looking for an experienced IT engineer to join us at Gamma. You'll be jumping in to provide hands‑on support and systems engineering to enable our team to work at lightning speed. IT at Gamma is a nimble but mighty function dedicated to empowering people to have the best possible technology to bring out their best. We're obsessed with discovering the latest and greatest tooling, and as IT engineer, you'll be right in the action as we develop the company's modern infrastructure from the ground up. Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most. What you'll do Oversee inventory, distribution, and retrieval of company laptops and other assets Administer and maintain our SaaS application suite including Google Workspace, Zoom, Slack, and 1Password Ramp up our MDM capabilities to be cross‑platform ready using tools like Kandji and Intune Support our team's ability to access and utilize tooling and systems through identity management and single sign‑on Maintain the quality and performance of our office infrastructure including networking and security systems Collaborate with and provide frontline support for our rapidly growing team What you'll bring 5+ years of experience working in IT operations at a fast‑growing startup or tech company using cloud‑based tools Experience with employee lifecycle processes, both hardware (asset management) and software (systems access) Experience with identity management and single sign‑on, such as Okta Experience with SaaS administration including Google Workspace, Zoom, Slack, 1Password Experience with mobile device management including Kandji and Intune Experience with computer networking, especially SD‑WAN concepts, including Cisco Meraki and Ubiquiti Networks Familiarity with access control and security systems, including Verkada and Genetec Familiarity with audiovisual systems, including Zoom Rooms, Q‑SYS, Dante, Shure, and Crestron Compensation range Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above. If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people. You get energy from small teams doing big things. You love when design, code, and storytelling overlap. You default to action, even when the answer isn't clear yet. You value details, but know when to ship and move on. You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn. You believe AI should amplify creativity, not replace it. You know kindness and intensity are not opposites. You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen. Who we are Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday. We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting. Here's a bit about what it's like to work here, from people on the inside: We asked the team what makes Gamma, Gamma. Here were some of their answers: "quirky, inspiring, fun, a little wild in the best way" "You can have an idea and just run with it." "Everyone's talented and humble - the mix keeps you sharp." "We ship cool stuff, learn a ton, and laugh a lot doing it." Meet the team We're a team of dreamers and doers building in beautiful San Francisco 🌉 We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you! #J-18808-Ljbffr

A growing IT security firm is seeking an IT Security Analyst to enhance their cybersecurity services. The ideal candidate will have strong cybersecurity expertise, experience with various security products, and the ability to work remotely with occasional travel. Responsibilities include supporting incident management and contributing to IT security monitoring. Candidates should apply with their CV and authorization for personal data processing. #J-18808-Ljbffr

Diversified Systems is searching for an IT Consultant who has experience working with the Ohio Department of Health and will have the responsibilities listed below. Responsibilities: Assist ODH Immunization Program and ODH IT in the process of drafting an RFP per State of Ohio guidelines for a vendor for the state's Immunization Information System. Provide feedback to project teams regarding process/procedure improvement opportunities and other potential areas for improvement discovered during project activities. Advise teams as they gather and document requirements. Technical leadership in identifying and documenting items needed by the project, including system architecture and platform migration. Advise about implications of requirements as related to vendor management after contract award. Contribute to the establishment of and meet quality goals and objectives for the project. Contribute to all aspects of quality assurance for the project including establishing relevant metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. Review project's required work products to ensure compliance with approved tailored procedures and standards. Perform detailed reviews of interim and final tasks as appropriate. Advise about components of evaluation process and required documents such as Service Level Agreements and Data Recovery Plans. Use technical understanding to assist ODH in seeing opportunities for growth and resource management in contract span. Requirements: 4-year college degree or equivalent technical study. 6 years IT project consulting experience in Public Health Management Information Systems. 6 years required experience developing Business Requirements for IT systems. 6 years IT project leadership. 6 years vendor management. Other Requirements: Excellent communication and leadership skills both written and oral. Strong influence, collaboration and negotiation experience. Ability to collaborate with supporting resources across business and/or functional lines. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. Must meet productivity standards, complete work in timely manner and strive to increase productivity. Experience defining and developing quality standards. Conduct reviews according to schedule. Communicate and work with customers and other personnel as necessary. Report progress on action items / defect resolution and possible risk areas and ensure action items are addressed and closed in a timely manner based on agreed dates and activities. Ensure that defined processes are followed. Organize and prepare work effectively to facilitate proactive resolution of problems, rather than reactive. Mentor and share knowledge with State staff. Experience in developing Requests for Proposals for IT system contracts with the State of Ohio. Must have experience with RFP oversight at OPDH. Must have experience with creating RFPs for ODH along with each of the required sections in the RFP. Must have knowledge of ODH departments and how to collect RFP requirements from the affected users.

The Pennsylvania Public School Employees Retirement System (PSERS) serves over 500,000 active and retired public-school employees through its defined benefit and defined contribution plans. We are looking for an Informational Technology Generalist 2 to join our Bureau of Information Technology, Business Application Division to support the agency's imaging system, scanning software, and the master document inventory for PSERS mission critical pension application. If you have technical experience with imaging and scanning software, imaging workflows, as well as strong communication and documentation skills this opportunity may be the right next step in your career. Apply today! DESCRIPTION OF WORK The Information Technology Generalist 2 serves as the Imaging System Administrator and as such performs deployment, installation, planning, and support functions. This position performs administrative and consultative work advising staff on capabilities and limitations of available information technology and provides expertise and leadership for all phases of the comprehensive Imaging storage and retrieval system. In this role you will be responsible to serve as the Scanning Capture and Analytics application Administrator; provide expertise on issues, problems, solutions, and capabilities and limitations of imaging and scanning technologies; handle needed interfaces between imaging and scanning systems with other agency business applications; and provides help desk support for issues with imaging, scanning, and document processing. Candidates who will be successful in this role will have the ability to communicate both written and verbally and are able to manage workloads and prioritize. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch. Work hours may be flexible and can be discussed during the interview. Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office based on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Four years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services; or Two years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or A bachelor's degree in any information technology field; or An equivalent combination of experience and training. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

Languages: Fluent in Russian and English Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am. We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps. Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing. Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first. About the Role As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap. What You'll Do Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress. Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team. Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions. Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements. Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams. Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company. Requirements Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams. Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role. Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems. A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues. Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail. A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments. Curiosity and a hypothesis‑driven mindset Ability to communicate complex analytical concepts to non‑technical audiences Detail‑oriented with a strong sense of ownership Comfort working in fast‑paced, data‑rich environments Why work with us A strong, collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure: no politics, just great work with great people Transparent company culture - we share how we're growing, where revenue comes from, and what's next Long‑term focus: we offer equity options and value sustained, meaningful contribution 30 days off 100% paid telemedicine plan Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. English learning courses Relevant professional education Gym or swimming pool Co‑working Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. #J-18808-Ljbffr

A global consultancy firm is seeking a Senior Manager for Enterprise Asset Management solutions in San Francisco. The role involves driving sales, enhancing client services, and delivering high-quality consulting. Candidates must have a Bachelor's degree and extensive experience in asset management. This position offers a competitive salary and flexible work arrangements. The company values diversity and is committed to building a better working world. #J-18808-Ljbffr

A specialized professional services firm is seeking a Senior Manager to lead client engagements and mentor teams in San Francisco. The role involves direct client interaction, project management, and enhancing firm relationships. Candidates should have over 7 years of public accounting experience, preferably with a CPA and a strong technical accounting background. Opportunities for growth and a collaborative culture are emphasized, including flexible working arrangements. #J-18808-Ljbffr

The Healthcare IT Project Manager manages each phase of assigned Healthcare IT projects. The PM leads project teams and strives to implement each project effectively, efficiently, and responsibly while maintaining customer satisfaction. Essential Responsibilities: Acquire and maintain understanding of project scope, deliverables, constraints, and client needs Work with sales / order / vetting personnel to fully verify sales orders upon project assignment Strive to establish and maintain high quality customer and team interaction / relationships Present and communicate effectively using a variety of online tools, phone, and applications Strive to build and maintain a quality team environment Coordinate and facilitate recurrent team and customer facing meetings Utilize project tracking tools effectively (May include Project tracking log, MS Project, Etc.) Create project Statement of Work Monitor and control project scope Achieve project milestones and signoffs effectively and efficiently Assess, track and report project risks Establish and monitor actions, action holders and associated projections Establish, monitor, and control overall project projections Effectively and efficiently transition implemented projects to support Establish a level of technical, terminology, and application awareness to support interaction with the project technical, applications, and customer / end user personnel Work with radiologists, managers, technical and application resources to mitigate issues Escalate issues appropriate to company leadership Manage availability and calendars to perform effectively in role and to maintain availability Qualifications Preferred Experience: A bachelor's degree in computer science, informatics, healthcare, leadership, management, or a related field of study 3+ years of relevant experience in an area of project management, employee leadership, strategic planning Clinical, RIS / PACS application or technical experience Knowledge of connectivity / communication attributes such as DICOM, HL7, ADT PMP or another role supportive certification Required: Excellent time management skills Excellent communication skills Ability to perform each of the Essential Functions and Responsibilities of this role Maintain a high-speed internet connection if working remote Time availability to perform this role effectively

Our customer is looking for 2 Lead IT Project Managers to join their team. These will be part of their Digital Experience Team (DXE). They will fall under their over arching IT department called BTS (Business Technology Solutions) and be working with both business and IT. Projects they will be focused on are related to large technical and operational transformations. They are broken into product domains and have a large roadmap that was built out tied to these product domains with dozens of initiatives. o Each product has a product domain Lead- they are the most sr Product Manager - they are accountable for the AKRs - accountable for budgets, etc o Aligning a Sr PM/Program Manager to each of the Product Domain Lead * PM will be responsible for the project and build out a good experience * Swati- member registration * Imran- mobile/web * Specific Projects o Consolidating CRM to Salesforce platform o Consolidating into Adobe and Salesforce o Member web mobile and AP (finding a provider) - largest domain *Skills* Project management, Pmp, Stakeholder management, Pmo *Top Skills Details* Project management,Pmp,Stakeholder management,Pmo *Additional Skills & Qualifications* Healthcare and PMP *Experience Level* Expert Level *Job Type & Location*This is a Contract to Hire position based out of Saint Louis, MO. *Pay and Benefits*The pay range for this position is $65.00 - $73.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully remote position. *Application Deadline*This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Consumer digital is looking for a senior technical product manager to guide the planning, execution, and successful delivery of initiatives across UHC's entire digital membership. Our digital experiences ensure that members find care at the right place, at the right time, with a full understanding of the impact against their benefits. The Senior Technical Product Manager is a strategic leader responsible for driving the execution of complex technical products. This role bridges the gap between engineering teams and business stakeholders, ensuring products are innovative, scalable, and delivered on time and with quality. You'll enjoy the flexibility to work remotely* from anywhere within the U.S. during XYZ time zone business hours as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Cross-Functional Leadership: Collaborate closely with engineering, design, and business teams to define high-level solutions, data flows, and architectural decisions. Build strong relationships between stakeholders to remove obstacles and resolve conflicts Backlog & Prioritization: Own and manage the product backlog across iOS, Android, and web platforms, ensuring user stories and tasks are prioritized based on business value, customer needs, and technical feasibility. Tie work items directly to OKRs and business objectives Product Delivery: Lead cross-functional teams through the product development lifecycle, from conception to launch and beyond. Ensure products meet quality standards, acceptance criteria, and deliver measurable outcomes Continuous Improvement: Drive continuous feedback loops to ensure teams remain focused on customer needs. Refine product backlog, participate in release planning, and facilitate agile ceremonies AI-Driven: Lead the development of advanced AI-powered solutions, enhancing how members discover and interact with their healthcare providers. Review prototypes for new AI-powered features and analyze new opportunities within the product against the latest technology trends. Collaborate with UX research to validate the latest AI concepts. Partner with AI and ML teams to develop best in class conversational AI tools You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree or above Computer Science, Engineering, Business, or a related field 7+ years of experience in technical product management Experience collaborating and leading across multiple partner teams with strong systems thinking Solid knowledge of LLM and data product lifecycle, including discovery, data processing, model development, deployment, and monitoring. Understand how to interact with LLMs through APIs, fine-tune them for specific tasks, and optimize their performance Ability to manage multiple high stakes timelines in a fast-paced environment Preferred Qualifications: Experience with working with global teams Solid technical acumen with the ability to work closely with AI/ML teams and understand model capabilities and limitations *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone‑of every race, gender, sexuality, age, location and income‑deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr

An education-focused organization is looking for a Senior Director for IT Product Management and Engineering to oversee enterprise applications like CRM and ERP. The successful candidate will have over 10 years of experience in application management and 5 years leading teams. Responsibilities include strategy development, ensuring alignment with business goals, and managing a high-performing team. The position is remote and offers a competitive salary range of $199,000 to $209,000 based on qualifications and experience. #J-18808-Ljbffr

IDR is seeking a IT Program Manager (Healthcare) to join one of our top clients for a Direct Hire opportunity in the Dallas, TX area. The IT Program Manager oversees end-to-end delivery of strategic clinical initiatives across assigned service lines, ensuring programs achieve targeted business outcomes. Partnering closely with Portfolio Owners, this role bridges strategy and execution-guiding teams from ideation through implementation, operational support, and KPI measurement. Requirements for the IT Program Manager (Healthcare): 8+ years of large scale and complex project implementation exp focused on clinical solutions within healthcare. 2+ years of strategic program management exp, managing multiple projects simultaneously. Expertise in EHR systems is a must What's in it for you? • Competitive hourly rate • Opportunity to work with a leading healthcare organization • Flexible schedule, with remote work options after initial 3-month period Why IDR? • 20+ years of proven industry experience in 4 major markets • Employee Stock Ownership Program • Dedicated Engagement Manager committed to your success

Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most. This is a fully remote position exclusively open to candidates residing in Norway. As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems. What you'll do: Providing technical support to primarily Norwegian and European customers. Managing and resolving incidents and support tickets according to defined SLAs. Participating in a 24/7 on‑call rotation (one week on duty at a time). Collaborating with Engineering and Product teams to improve platform resilience. Proactively monitoring system performance and identifying issues before they accelerate. Assisting with software upgrades, installations, and platform configurations. Delivering training sessions to clients as needed. What you'll bring: Fluency in Norwegian and English (both written and verbal). Strong communication, presentation, and customer‑handling skills. Excellent organizational and time‑management abilities. Calm and methodical approach to resolving business‑critical technical issues. Experience working in Linux-based environments. Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols. Understanding of telecom networks (2G-5G) is a strong plus. Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred. #LI-HG1 We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including: Private Healthcare Pension Group Life/Income Protection Life & Total Permanent Disability Insurance to protect you and your loved ones. We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit ******************* Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr