What Does an Information Technology Support Manager Do?

In this section, we take a look at the annual salaries of other professions. Take support lead for example. On average, the support leads annual salary is $17,608 lower than what information technology support managers make on average every year.

While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both information technology support managers and support leads positions are skilled in customer service, itil, and customer satisfaction.

There are some key differences in responsibilities as well. For example, an information technology support manager responsibilities require skills like "project management," "desk support," "database," and "pc." Meanwhile a typical support lead has skills in areas such as "cash management," "sales floor," "payroll," and "infrastructure." This difference in skills reveals how truly different these two careers really are.

On average, support leads reach similar levels of education than information technology support managers. Support leads are 0.8% more likely to earn a Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.

Now we're going to look at the senior consultant, information technology profession. On average, senior consultants, information technology earn a $5,714 higher salary than information technology support managers a year.

A similarity between the two careers of information technology support managers and senior consultants, information technology are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "itil," "project management," and "pc. "

While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that information technology support manager responsibilities requires skills like "customer service," "desk support," "customer satisfaction," and "database." But a senior consultant, information technology might use skills, such as, "architecture," "client facing," "healthcare," and "shared services."

It's been discovered that senior consultants, information technology earn higher salaries compared to information technology support managers, but we wanted to find out where senior consultants, information technology earned the most pay. The answer? The finance industry. The average salary in the industry is $117,869. Additionally, information technology support managers earn the highest paychecks in the finance with an average salary of $117,341.

In general, senior consultants, information technology study at higher levels of education than information technology support managers. They're 11.8% more likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.

The technical support services manager profession generally makes a lower amount of money when compared to the average salary of information technology support managers. The difference in salaries is technical support services managers making $28,922 lower than information technology support managers.

While looking through the resumes of several information technology support managers and technical support services managers we discovered that both professions have similar skills. These similarities include skills such as "customer service," "itil," and "project management," but they differ when it comes to other required skills.

Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from information technology support manager resumes include skills like "desk support," "database," "application support," and "network infrastructure," whereas a technical support services manager might be skilled in "desktop support," "remote support," "trouble tickets," and "process improvement. "

Interestingly enough, technical support services managers earn the most pay in the finance industry, where they command an average salary of $81,317. As mentioned previously, information technology support managers highest annual salary comes from the finance industry with an average salary of $117,341.

Technical support services managers typically study at similar levels compared with information technology support managers. For example, they're 1.6% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

The fourth career we look at typically earns higher pay than information technology support managers. On average, information systems managers earn a difference of $32,851 higher per year.

According to resumes from both information technology support managers and information systems managers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "project management," and "pc. "

Even though a few skill sets overlap, there are some differences that are important to note. For one, an information technology support manager might have more use for skills like "itil," "desk support," "customer satisfaction," and "database." Meanwhile, some information systems managers might include skills like "data entry," "technical support," "sql server," and "management system" on their resume.

Information systems managers earn a higher salary in the professional industry with an average of $151,152. Whereas, information technology support managers earn the highest salary in the finance industry.

Information systems managers reach similar levels of education when compared to information technology support managers. The difference is that they're 3.3% more likely to earn a Master's Degree more, and 0.0% more likely to graduate with a Doctoral Degree.