Information technology support manager work from home jobs - 966 jobs
Assistant Technical Services Delivery Manager
CG Tech Services, Inc. 4.2
Remote job
CG Tech Services is a Seattle-based Managed Services Provider and IT consulting firm focused on businesses and not-for-profits of 5-500 employees. We're looking for humble, motivated, and emotionally intelligent people to join our team.
Because we're growing, we're looking for an experienced Remote Assistant Technical Services Delivery Manager to help lead our team of technicians at CG Tech Services. You must be able to work in a fast‑paced environment and demonstrate extraordinary attention to detail.
About the role:
The Assistant Technical Services Delivery Manager, a fully remote role, will serve as the key liaison between our technical team and the Technical Services Delivery Manager, ensuring smooth communication and efficient resolution of technical queries and escalations. This role combines leadership with hands‑on technical expertise, requiring the ability to step in at Level 2 or Level 3 support when needed. You will actively monitor and manage our PSA system, oversee ticket flow across service boards, and ensure timely responses to client needs. In addition, you'll contribute to project work, helping deliver system upgrades, migrations, and other technical initiatives.
This is a full‑time position of 40‑50 hours a week. The majority of your hours worked would be during our Seattle business hours, Mon - Fri, from 8 AM to 6 PM PST in order to better collaborate with our team and our clients. Work after hours may be required for emergencies, projects, and maintenance activities.
This is an awesome opportunity for someone who:
Loves a faster‑paced, no‑drama environment where office politics, backstabbing, gossip, and negativity are not tolerated.
Is extremely detail‑oriented and appreciates people who take an organized, systematic approach to achieve success.
Likes the idea of working for a smaller (but growing) company where their ideas and contributions directly impact the company's success, direction, and growth.
Is a quick, self‑motivated learner who wants to work for a company that will invest in their education.
Wants a position that will offer upward earning and career advancement; we want people who are interested in growth, learning, and becoming part of our team long‑term.
Responsibilities:
Ticket & Service Board Management: Continuously monitor all service boards and tickets in the PSA system to ensure progress, timely updates, and adherence to SLAs.
Technical Escalation & Support: Act as the primary escalation point for complex technical issues, providing Level 2/3 support across Windows environments, servers, networking, and related technologies.
Client Interaction: Liaise directly with clients to clarify technical requirements, provide updates, and ensure exceptional service delivery.
Project Participation: Assist with technical projects such as system upgrades, installations, and migrations, ensuring successful execution within scope and deadlines.
Team Coordination: Collaborate closely with technicians to resolve escalations, share best practices, and maintain a culture of accountability and continuous improvement.
Process Optimization: Identify and implement improvements in workflows, documentation, and service delivery processes to enhance efficiency and client satisfaction.
Knowledge Sharing: Document solutions and contribute to internal knowledge bases to support team development and faster issue resolution.
Skills:
Service‑oriented, collaborative approach to client and teammate relationships.
Excellent spoken and written English communication skills, with the ability to relay advanced technical information to a technical audience.
Must be detail‑oriented; provide consistent and timely follow‑through and documentation.
Exemplary customer service skills, preferably with experience supporting external clients.
Ability to work under deadline and on schedule and to plan work so that it is completed on time.
Able to take the lead when needed, accept direction and feedback, and function as a member of a team.
Ability to work regular business hours in the Seattle, Washington time zone (Pacific Standard Time 8‑5) and some after hours for emergencies, projects, or maintenance.
Qualifications / Preferred Experience:
The ideal candidate will possess a deep understanding of Windows environments, server management, and networking equipment. This role is critical as you will serve as an escalation point for complex technical issues, sharing innovative solutions and best practices with the team while ensuring top‑tier service delivery to our clients.
Technical Expertise:
Strong Level 2/3 technical skills in Windows Server environments (Active Directory, DNS, DHCP).
Experience with virtualization technologies (VMware, Hyper‑V) and networking fundamentals (TCP/IP, routing, switching, firewalls).
Familiarity with cloud platforms (Azure, AWS) and modern IT service management tools.
Experience:
Minimum 5+ years in technical support roles, including hands‑on troubleshooting and project work.
Prior experience managing ticket queues and service boards in a PSA system (e.g., ConnectWise, Autotask).
Leadership & Communication:
Ability to coordinate technical teams and act as a trusted escalation point.
Excellent communication skills for client‑facing interactions and internal collaboration.
Certifications:
Relevant certifications such as Microsoft Certified: Azure Administrator, CompTIA Network+, or similar are highly desirable.
Other Attributes:
Strong organizational skills, attention to detail, and a proactive approach to problem‑solving.
Comfortable working remotely while maintaining alignment with Seattle business hours (8 AM - 6 PM PST).
Other Requirements:
You will need to provide your own computer that is running Windows 11.
Allow us to install software on your computer that keeps it up to date with security patches and anti‑virus because we work with heavily regulated industries in the United States. Security precautions are paramount for us.
Having a consistent power supply is essential.
Have a quality headset that connects to your computer to use our VoIP phone system to communicate with our team and clients without echoes or feedback.
Have internet access of at least 30 Mbps download and 30 Mbps upload speeds to work with our systems.
Having two monitors/screens is highly recommended.
Cultural Fit Considerations:
As this job posting is to an international audience with differing beliefs and cultural norms, please be aware that we are a progressive company with LGBTQIA+ team members and clients. While we respect and honor many forms of diversity, equity, and inclusivity, LGBTQIA+ people in the United States and other countries do not have equal protection nor treatment. This statement is not meant to exclude recognizing and celebrating other forms of diversity important to our team and clients.
Equal Employment Opportunity Policy:
We prohibit discrimination with respect to the hiring or promotion of individuals, conditions of employment, disciplinary and discharge practices, or any other aspect of employment on the basis of sex, race, color, age, national origin, religion, disability, marital status, sexual orientation, gender identity, pregnancy, veteran status, or any other basis of discrimination prohibited by applicable local, state, or United States of America federal law.
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$81k-107k yearly est. 2d ago
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Compliance Operations Technical Lead - Unilever Prestige
Dermalogica 4.0
Remote job
Compliance Operations Technical Lead - Unilever Prestige
Unilever Prestige is the Luxury Beauty division of Unilever that holds eight companies/brands: Dermalogica, Murad, Living Proof, Hourglass, Tatcha, Paula's Choice, K18 and Garancia. The businesses have a global footprint, are omni-channel in nature and with a heavy index to e-commerce and direct to consumer offerings. Our brands blend luxury physical in-store experiences with digitalized e-commerce offerings including digital technologies embedded within product offerings. It operates a unique organizational model that places high emphasis on independence, entrepreneurship, and speed, all rooted in individual breadth and depth of capability. The division is one of Unilever's key strategic bets and has seen consistent double-digit growth through both organic and M&A growth.
Purpose:
The Compliance Operations Technical Leader is responsible for coordinating and overseeing the daily activities of the compliance operations team. This role ensures effective execution of third-party risk assessments, risk register management, audit evidence collection, and privacy compliance initiatives. The Leader will drive process improvements, mentor team members, and serve as a technical resource for complex compliance matters.
Responsibilities/Essential Job Functions
Team Coordination: Assign, monitor, and review work of compliance analysts; provide technical guidance and mentorship; develop SOPs for compliance activities.
Third-Party Risk Assessments: Oversee and perform advanced risk assessments; ensure consistency in risk rating methodology; elevate high-risk findings.
Risk Register Management: Maintain and enhance the organizational risk register; lead quarterly risk review meetings; track mitigation plans.
Audit Support (Internal, PCI, SOX): Coordinate audit evidence collection and review; ensure evidence meets quality standards and deadlines.
Privacy Compliance Support: Apply advanced knowledge of U.S. and/or EU privacy laws; lead privacy impact assessments and collaborate with Legal and IT.
Process Improvement & Reporting: Identify and implement process improvements; prepare and present compliance metrics and status reports to leadership.
Requirements and Qualifications
Skills:
Strong team coordination and technical mentoring abilities.
Advanced communication skills for cross-functional and executive collaboration.
Technical expertise in compliance frameworks and risk management.
Knowledge:
Deep familiarity with regulatory frameworks: PCI DSS, SOX, GDPR, CCPA.
Proficiency with GRC tools, risk management platforms, and audit evidence management.
Experience:
4-5 years of experience in compliance, risk management, or audit support, with at least 1 year in a team lead or senior analyst role.
Preferred: Industry certifications (e.g., CISA, CRISC, CIPM) and experience with privacy program management.
This is a fully remote role with Dermalogica as the employer and on its employment terms. The position will report to the Senior Director, Information Security with Unilever Prestige.
Apply now and become a key contributor to the Unilever Prestige growth trajectory!
Dermalogica is an equal opportunity employer committed to fostering an inclusive culture where all employees are valued, supported, and empowered to succeed.
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$116k-144k yearly est. 1d ago
Remote IT Operations Leader - Mission-Driven Nonprofit
Aspiranet 4.0
Remote job
A nonprofit organization in California is seeking a Senior IT Operations Leader to oversee IT systems and infrastructure. This role requires a blend of leadership, technical skills, and a commitment to service. Key responsibilities include strategic planning, managing daily operations, and ensuring compliance with cybersecurity regulations. The ideal candidate will have a Bachelor's degree in IT and at least 6 years of relevant experience. This position is remote with a competitive compensation package.
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$93k-125k yearly est. 3d ago
Remote vCIO & Strategic IT Leader
Ntiva Inc. 4.1
Remote job
A leading technology consulting firm is seeking a vCIO to provide executive level IT guidance and manage long-term IT strategies. This remote role involves working closely with clients to align technology solutions with business goals while leading a team of professionals. Candidates should have extensive experience in IT consulting, strong communication skills, and a passion for client success. Join a community that values growth, innovation, and teamwork in Lombard, IL.
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$99k-132k yearly est. 1d ago
Remote IT Vendor Lead - Network & Call Center Platforms
Humana Inc. 4.8
Remote job
A leading health services company is seeking an IT Vendor Management Lead to oversee telecom supplier relationships and ensure alignment with enterprise objectives. This role involves managing contracts, lead supplier governance, and optimizing resource spending. Candidates should have over 7 years of experience in IT vendor management, strong negotiation skills, and a background in managing telecom carriers or call center platforms. The position offers competitive compensation and benefits and is located in Honolulu, Hawaii.
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$72k-86k yearly est. 4d ago
Remote Healthcare IT Growth Leader
T2 Tech Group 4.2
Remote job
A boutique IT consulting firm is seeking a Business Development Manager with expertise in healthcare revenue cycle management to identify new business opportunities and foster client relationships. The role involves strategic growth initiatives within healthcare organizations and requires a minimum of 5 years in business development. Candidates should possess strong communication skills and a knowledge of revenue cycle processes. This position offers competitive compensation and a collaborative, remote work environment.
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$110k-149k yearly est. 2d ago
IT Category Manager - Remote
Symetra 4.6
Remote job
Symetra has an exciting opportunity to join our team as an IT Category Manager!
About the role
In this role, you'll lead sourcing and procurement for IT categories including software, SaaS, hardware, cloud, AI, telecom, and professional services. You will negotiate contracts, manage supplier relationships, and drive sourcing strategies to optimize cost, quality, and performance.
What You will Do
Negotiate and draft complex contracts, amendments, and SOWs.
Partner with stakeholders and legal teams to ensure compliance and risk management.
Lead RFx processes, market analysis, and supplier evaluations.
Develop sourcing strategies and maintain vendor performance metrics.
Improve processes to strengthen vendor management capabilities.
Handle renewals, renegotiations, and procurement of IT tools and services.
Why Work at Symetra
Here's what some of our employees have to say about why they work at Symetra:
"If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!" - Cindy J. G., Sr. Product Owner
"We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" - Stephanie F., VP Customer Service & Operations
What we offer you
Benefits and Perks
We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overview
Compensation
Salary Range: $103,300 - $172,200 plus eligibility for annual bonus program
Who You Are
High school diploma required; bachelor's degree preferred.
Certifications or designations relevant to the field highly preferred (CPM, CSMP, CSM, PMP, Six Sigma).
5+ years of relevant experience in IT sourcing and vendor management required.
Strong project management and communication skills.
Skilled negotiator with strong analytical and problem-solving abilities.
Strategic thinker who influences and mentors others.
Excellent at relationship building and driving consensus.
Collaborative, adaptable, and effective in complex environments.
Excels at organization and applies high attention to detail.
We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: careers Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.
When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:
Disqualification from the recruitment process
Withdrawal of a job offer
Termination of employment and other criminal and/or civil remedies, if fraud is discovered
$103.3k-172.2k yearly 5d ago
Senior IT Engineer
Gamma.App
Remote job
We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market.
📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day.
💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste.
💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023.
💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity.
About the role
We're looking for an experienced IT engineer to join us at Gamma. You'll be jumping in to provide hands‑on support and systems engineering to enable our team to work at lightning speed.
IT at Gamma is a nimble but mighty function dedicated to empowering people to have the best possible technology to bring out their best. We're obsessed with discovering the latest and greatest tooling, and as IT engineer, you'll be right in the action as we develop the company's modern infrastructure from the ground up.
Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most.
What you'll do
Oversee inventory, distribution, and retrieval of company laptops and other assets
Administer and maintain our SaaS application suite including Google Workspace, Zoom, Slack, and 1Password
Ramp up our MDM capabilities to be cross‑platform ready using tools like Kandji and Intune
Support our team's ability to access and utilize tooling and systems through identity management and single sign‑on
Maintain the quality and performance of our office infrastructure including networking and security systems
Collaborate with and provide frontline support for our rapidly growing team
What you'll bring
5+ years of experience working in IT operations at a fast‑growing startup or tech company using cloud‑based tools
Experience with employee lifecycle processes, both hardware (asset management) and software (systems access)
Experience with identity management and single sign‑on, such as Okta
Experience with SaaS administration including Google Workspace, Zoom, Slack, 1Password
Experience with mobile device management including Kandji and Intune
Experience with computer networking, especially SD‑WAN concepts, including Cisco Meraki and Ubiquiti Networks
Familiarity with access control and security systems, including Verkada and Genetec
Familiarity with audiovisual systems, including Zoom Rooms, Q‑SYS, Dante, Shure, and Crestron
Compensation range
Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above.
If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people.
You get energy from small teams doing big things.
You love when design, code, and storytelling overlap.
You default to action, even when the answer isn't clear yet.
You value details, but know when to ship and move on.
You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn.
You believe AI should amplify creativity, not replace it.
You know kindness and intensity are not opposites.
You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen.
Who we are
Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday.
We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting.
Here's a bit about what it's like to work here, from people on the inside:
We asked the team what makes Gamma, Gamma. Here were some of their answers:
"quirky, inspiring, fun, a little wild in the best way"
"You can have an idea and just run with it."
"Everyone's talented and humble - the mix keeps you sharp."
"We ship cool stuff, learn a ton, and laugh a lot doing it."
Meet the team
We're a team of dreamers and doers building in beautiful San Francisco 🌉
We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you!
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$121k-162k yearly est. 2d ago
Remote IT Security Architect for SOC & Threat Prevention
NSR S.R.L
Remote job
A growing IT security firm is seeking an IT Security Analyst to enhance their cybersecurity services. The ideal candidate will have strong cybersecurity expertise, experience with various security products, and the ability to work remotely with occasional travel. Responsibilities include supporting incident management and contributing to IT security monitoring. Candidates should apply with their CV and authorization for personal data processing.
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$123k-170k yearly est. 21h ago
Information Technology Generalist 2
Commonwealth of Pennsylvania 3.9
Remote job
The Pennsylvania Public School Employees Retirement System (PSERS) serves over 500,000 active and retired public-school employees through its defined benefit and defined contribution plans. We are looking for an InformationalTechnology Generalist 2 to join our Bureau of InformationTechnology, Business Application Division to support the agency's imaging system, scanning software, and the master document inventory for PSERS mission critical pension application. If you have technical experience with imaging and scanning software, imaging workflows, as well as strong communication and documentation skills this opportunity may be the right next step in your career. Apply today!
DESCRIPTION OF WORK
The InformationTechnology Generalist 2 serves as the Imaging System Administrator and as such performs deployment, installation, planning, and support functions. This position performs administrative and consultative work advising staff on capabilities and limitations of available informationtechnology and provides expertise and leadership for all phases of the comprehensive Imaging storage and retrieval system.
In this role you will be responsible to serve as the Scanning Capture and Analytics application Administrator; provide expertise on issues, problems, solutions, and capabilities and limitations of imaging and scanning technologies; handle needed interfaces between imaging and scanning systems with other agency business applications; and provides help desk support for issues with imaging, scanning, and document processing.
Candidates who will be successful in this role will have the ability to communicate both written and verbally and are able to manage workloads and prioritize.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment
Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch. Work hours may be flexible and can be discussed during the interview.
Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office based on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as an InformationTechnology Generalist 1, Applications Developer 1, or Network Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Four years of informationtechnology experience that includes one year of technical informationtechnology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other informationtechnologysupport/administration services; or
Two years of informationtechnology experience that includes one year of technical informationtechnology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other informationtechnologysupport/administration services, and an associate's degree in any informationtechnology field; or
A bachelor's degree in any informationtechnology field; or
An equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Legal Requirements:
A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$44k-59k yearly est. 3d ago
Technical Support Engineer New Turkey - Remote
Fundraiseup
Remote job
Languages: Fluent in Russian and English
Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am.
We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver.
A Truly Global Product
We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.
The Team
We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.
Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first.
About the Role
As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap.
What You'll Do
Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress.
Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team.
Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions.
Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements.
Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams.
Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company.
Requirements
Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams.
Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role.
Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems.
A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues.
Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail.
A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments.
Curiosity and a hypothesis‑driven mindset
Ability to communicate complex analytical concepts to non‑technical audiences
Detail‑oriented with a strong sense of ownership
Comfort working in fast‑paced, data‑rich environments
Why work with us
A strong, collaborative product team that owns what it builds
Clear product vision and access to real customer feedback from global nonprofit leaders
Flat structure: no politics, just great work with great people
Transparent company culture - we share how we're growing, where revenue comes from, and what's next
Long‑term focus: we offer equity options and value sustained, meaningful contribution
30 days off
100% paid telemedicine plan
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
English learning courses
Relevant professional education
Gym or swimming pool
Co‑working
Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
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$61k-87k yearly est. 3d ago
Remote Senior Manager - Maximo EAM Solutions & Strategy
Ernst & Young Oman 4.7
Remote job
A global consultancy firm is seeking a Senior Manager for Enterprise Asset Management solutions in San Francisco. The role involves driving sales, enhancing client services, and delivering high-quality consulting. Candidates must have a Bachelor's degree and extensive experience in asset management. This position offers a competitive salary and flexible work arrangements. The company values diversity and is committed to building a better working world.
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A specialized professional services firm is seeking a Senior Manager to lead client engagements and mentor teams in San Francisco. The role involves direct client interaction, project management, and enhancing firm relationships. Candidates should have over 7 years of public accounting experience, preferably with a CPA and a strong technical accounting background. Opportunities for growth and a collaborative culture are emphasized, including flexible working arrangements.
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$139k-184k yearly est. 2d ago
Lead IT Project Manager
Teksystems 4.4
Remote job
Our customer is looking for 2 Lead IT Project Managers to join their team. These will be part of their Digital Experience Team (DXE). They will fall under their over arching IT department called BTS (Business Technology Solutions) and be working with both business and IT.
Projects they will be focused on are related to large technical and operational transformations.
They are broken into product domains and have a large roadmap that was built out tied to these product domains with dozens of initiatives.
o Each product has a product domain Lead- they are the most sr Product Manager - they are accountable for the AKRs - accountable for budgets, etc
o Aligning a Sr PM/Program Manager to each of the Product Domain Lead
* PM will be responsible for the project and build out a good experience
* Swati- member registration
* Imran- mobile/web
* Specific Projects
o Consolidating CRM to Salesforce platform
o Consolidating into Adobe and Salesforce
o Member web mobile and AP (finding a provider) - largest domain
*Skills*
Project management, Pmp, Stakeholder management, Pmo
*Top Skills Details*
Project management,Pmp,Stakeholder management,Pmo
*Additional Skills & Qualifications*
Healthcare and PMP
*Experience Level*
Expert Level
*Job Type & Location*This is a Contract to Hire position based out of Saint Louis, MO.
*Pay and Benefits*The pay range for this position is $65.00 - $73.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully remote position.
*Application Deadline*This position is anticipated to close on Jan 16, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$65-73 hourly 3d ago
Remote Senior Director, Enterprise IT Product & Engineering
Great Minds 3.9
Remote job
An education-focused organization is looking for a Senior Director for IT Product Management and Engineering to oversee enterprise applications like CRM and ERP. The successful candidate will have over 10 years of experience in application management and 5 years leading teams. Responsibilities include strategy development, ensuring alignment with business goals, and managing a high-performing team. The position is remote and offers a competitive salary range of $199,000 to $209,000 based on qualifications and experience.
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$199k-209k yearly 3d ago
IT Program Manager (Healthcare)
IDR, Inc. 4.3
Remote job
IDR is seeking a IT Program Manager (Healthcare) to join one of our top clients for a Direct Hire opportunity in the Dallas, TX area.
The IT Program Manager oversees end-to-end delivery of strategic clinical initiatives across assigned service lines, ensuring programs achieve targeted business outcomes. Partnering closely with Portfolio Owners, this role bridges strategy and execution-guiding teams from ideation through implementation, operational support, and KPI measurement.
Requirements for the IT Program Manager (Healthcare):
8+ years of large scale and complex project implementation exp focused on clinical solutions within healthcare.
2+ years of strategic program management exp, managing multiple projects simultaneously.
Expertise in EHR systems is a must
What's in it for you?
• Competitive hourly rate
• Opportunity to work with a leading healthcare organization
• Flexible schedule, with remote work options after initial 3-month period
Why IDR?
• 20+ years of proven industry experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager committed to your success
$74k-103k yearly est. 1d ago
Technical Support Engineer (Norway based)
Everbridge 4.6
Remote job
Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most.
This is a fully remote position exclusively open to candidates residing in Norway.
As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems.
What you'll do:
Providing technical support to primarily Norwegian and European customers.
Managing and resolving incidents and support tickets according to defined SLAs.
Participating in a 24/7 on‑call rotation (one week on duty at a time).
Collaborating with Engineering and Product teams to improve platform resilience.
Proactively monitoring system performance and identifying issues before they accelerate.
Assisting with software upgrades, installations, and platform configurations.
Delivering training sessions to clients as needed.
What you'll bring:
Fluency in Norwegian and English (both written and verbal).
Strong communication, presentation, and customer‑handling skills.
Excellent organizational and time‑management abilities.
Calm and methodical approach to resolving business‑critical technical issues.
Experience working in Linux-based environments.
Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols.
Understanding of telecom networks (2G-5G) is a strong plus.
Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred.
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We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including:
Private Healthcare
Pension
Group Life/Income Protection
Life & Total Permanent Disability Insurance to protect you and your loved ones.
We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe.
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Runningâ„¢. For more information, visit *******************
Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
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$52k-67k yearly est. 4d ago
Manager, Revenue Cycle Apps Service Reliability - IT Services - Full Time REMOTE
Solutionhealth
Remote job
Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process. Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.
About the Job:
Responsible for the day-to-day leadership and management of the assigned team. Takes actions to protect the confidentiality, integrity, and availability of data. General schedule Monday-Friday, Eastern time business hours with some flexibility. This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. This position requires a current certification in Resolute HB or Resolute PB, a more suitable candidate will have both and possibly even additional Epic certs.
What You'll Do:
* Creates a positive and motivating environment, centered in feedback & development, that values, encourages & supports engagement of a diverse staff
* Delegates work in a way that is empowering & engaging, assuming responsibility for the outcomes of self & others. Clearly assigns responsibility for tasks and decisions, sets clear objectives and measures, provides immediate feedback while monitoring results
* Possesses clinical / business /technical knowledge and skills to enable moving beyond traditional ways of doing things to push past the status quo
* Possesses expert operational and systems to act as in an advisory capacity to identify, design, and implement technological solutions to business needs
* Fosters a culture of collaborative and transparent communication with staff, internal informationtechnology teams, and management, along with external business partners, stakeholders, and vendors
* Provides leadership in difficult situations/conflicts and reads situations quickly to find common ground/achieve cooperation
Who You Are:
Education:
* Bachelor's degree or equivalent in Computer Science or related field or a bachelor's degree in a healthcare-related field. Master's degree in cyber security preferred.
Licensure/Certification:
* Certification in Resolute HB or Resolute PB, Required
Experience: Minimum of 5 years of IT/Clinical/Operational experience in the healthcare industry, as well as management experience is required. Management experience, specifically as an Application Manager, Application Lead, Project Manager or equivalent role is preferred. Relevant software experience is also preferred, specifically with healthcare applications used by the organization. Healthcare Clinical/Business Leaders with significant knowledge of IT applications and demonstrated associated skills may be considered.
Why You'll Love Us:
* Health, dental, prescription, and vision coverage for full-time & part-time employees
* Short-term disability, long-term disability, and life insurance coverage
* Competitive pay
* Tuition Reimbursement
* 403(b) Retirement Savings Plan
And more!
Work Shift:
General schedule Monday-Friday, Eastern time business hours. Occasional requirements to cover special events/staff requirements during hours outside those generally worked maybe necessary. Participation in a leadership on-call schedule rotation is required.
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
$102k-138k yearly est. Auto-Apply 37d ago
Resource Solutions Project Professional
UHY 4.7
Remote job
JOB SUMMARYUHY is a global accounting network with 330 offices and 8,600 staff in 101 countries. In the United States, UHY provides audit & assurance, tax, advisory, and consulting services. Our Resource Solutions Group delivers specialized services for the Office of the CFO, offering experienced interim professionals for a wide range of accounting and finance projects.JOB DESCRIPTION
Leverage your expertise to drive mission-critical accounting and finance projects for mid-market to large-size clients. As an experienced professional, you'll address complex challenges across diverse industries.
Ideal Candidate Profile
Self-starter who thrives in dynamic environments
Quickly assesses situations and develops effective solutions
Works independently while collaborating with client teams
Example Responsibilities and types of engagements:
Serve as Interim Controller, overseeing financial operations
Manage accounting functions, transactions, and month-end closings
Prepare and analyze financial statements, budgets, and forecasts
Implement and monitor internal controls for regulatory compliance
Lead special projects (e.g., system transitions, audit preparations, M&A financial integrations)
Requirements
10+ years of experience in accounting, finance, or related fields Experience working in complex, multi-entity corporations Exceptional problem-solving skills Strong self-motivation and initiative in ambiguous situations Proficiency in accounting applications (e.g., NetSuite, Oracle, SAP) and data analysis tools Bachelor's degree CPA or equivalent certification preferred Effective communication skills across all organizational levels Ability to pass thorough background checks (criminal, credit, education, certification, references)
We Offer
Diverse project opportunities with mid-market to large enterprises
Comprehensive benefits: Medical/dental/vision insurance, Paid Time Off, Paid Holidays, 401K, Life Insurance
WHO WE ARE
UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms.
WHAT WE OFFER
POSITIVE WORK ENVIRONMENT
Enjoy a collaborative and supportive work environment where teamwork is valued.
ATTRACTIVE COMPENSATION PACKAGES
Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual.
COMPREHENSIVE BENEFIT PACKAGE
Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
$66k-87k yearly est. Auto-Apply 60d+ ago
Non-Credit Instructor - Information Technology
Columbus State Community College 4.2
Remote job
Compensation Type: SalariedCompensation: $60.00 The Non-Credit Instructor in InformationTechnology is responsible for delivering instruction and training to a variety of students for the purpose of increasing their employability in technical or non-technical career fields. Instruction and training delivery may be accomplished in settings requiring in person, hybrid, or virtual presence on a regular basis throughout the duration of an assigned course or program. The Non-Credit Instructor may also meet with College or business partner representatives to learn business, occupation or industry-specific training needs pertinent to the courses the instructor has been assigned to teach.
ESSENTIAL JOB FUNCTIONS
Instruction & Student Learning
Delivers and facilitates assigned training curriculum, which includes classroom instruction, whether virtually delivered and/or in-person (as defined per course), and may occur at a customer site, a partner site, remotely (work-from-home), or at a college-owned or leased location.
Delivers and facilitates approved safety, technical, and skills curriculum using adult learning delivery methods and classroom audio/visual equipment while effectively managing class time.
Assists in identifying, planning, and implementing learning activities appropriate to student needs.
Performs active learning lessons as needed or directed for assessing skills needed to perform specific tasks during lab/practical evaluations.
Conducts refresher training or one-on-one sessions with students as needed or requested.
Assists in the maintenance of course materials as appropriate.
Employs appropriate assessment techniques to measure student performance in achieving course goals and objectives.
Conducts student surveys of the education and training experience for the purpose of continuous improvement.
Facilitation & Classroom Support
Reports to site or online class environment, whether during assigned class sessions or scheduled instructor-led study sessions, on time and prepared as directed.
Demonstrates professional behavior and exceptional customer service, teamwork, and professionalism in all interactions with college employees, students, client company employees, training participants, associated project vendors, and community members.
Keeps accurate and appropriate records of attendance and scores in accordance with established college and departmental policies and procedures. Handles student concerns with respect; follows guidelines, processes, and procedures; and reports any issues to leadership.
Crafts supplementary learning materials as needed in conjunction with our instructional designer, such as participant manuals, facilitator guides, and other learning tools, with such materials finalized at least one week prior to the first delivery session.
Possesses and maintains the required training certifications and knowledge that enable delivery of assigned content while engaged with the Office of Talent Strategy delivery.
May be assigned secondary documentation responsibilities as requested by department leadership. Adheres to agreed-upon deadlines as outlined in the Letter of Agreement.
Culture of Respect
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Minimum Qualifications
Bachelor's Degree in a related field
Three (3) years of industry experience
OR
In Lieu of a Bachelor's Degree requirement, five (5) years of relevant industry experience may be accepted.
Knowledge, Skills, & Abilities
Knowledge of: mastery level of adult learning theory; delivering adult instruction; communication and computer; organizing and coordinating training programs; Java software development; Python; Statistics; Databases/SQL; Networking; Linux; Data Analytics/Visualization; Cybersecurity (ISC2 SSCP or CISSP req'd); Artificial Intelligence; Machine Learning, NLP/LLM.
Skilled in: providing quality instruction; learning technologies and the use of multi-media technology to enhance student learning; instructional planning and presentation; incorporating critical thinking, effective communication, and other general education outcomes in course content; effective time management; online communication and record-keeping.
Ability to: effectively communicate and use interpersonal skills; create engaging learning environments that respect a wide variety of viewpoints; be sensitive to the needs and concerns of the student population, including socio-economic, cultural and ethnic backgrounds and students with disabilities; work independently without ongoing direct supervision; meet deadlines; evaluate student learning outcomes; maintain confidential and sensitive information, including FERPA.
Scheduled Hours
5 hours per week teaching an 8-week course, sometimes no more than once per year.
Additional Information
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Working Conditions
Typical office/academic environment. Regular exposure to moderate noise typical to business offices. Must travel to various Columbus State campuses and client sites.
CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Full Time/Part Time:
Part time
Union (If Applicable):
Scheduled Hours:
20
Additional Information
In order to ensure your application is complete, you must complete the following:
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
$41k-46k yearly est. Auto-Apply 60d+ ago
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