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Information technology/support technician jobs in Ankeny, IA - 218 jobs

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  • Technical Support Specialist

    SGS Consulting 4.1company rating

    Information technology/support technician job in Johnston, IA

    Job Title: Technical Support Representative Assignment Length: 02 Years (Possible Extension) Contract/ Contingent These positions will be on the Customer Support Team in a Technical Support Center. This position offers a retention bonus after 6, 12, and 24 months of employment. This position offers pay increases based on 6, 12, and 24 months of employment. Retention bonuses and pay increases are forfeited for those who do not complete their assignments or end assignments early. Subject to review. PRIMARY RESPONSIBILTIES & DUTIES: Support team provides front-line technical support/information/solutions to dealers and customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within our case management system. Technicians also create and maintain support tools/solutions available online. REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE: * Skills in interpersonal communications, negotiation, and conflict resolution * Experience with customer service / support * High comfort level and experience with consumer software applications * Strong computer and troubleshooting skills * Ability to work off-shift hours and occasional holidays to support the business * Experience with data management Contact Center is open from 7am - 7pm CST, Monday - Friday Four shifts available that rotate within the 12-hour operation: o 7:00am - 3:30pm o 8:00am - 4:30pm o 9:00am - 5:30pm o 10:30am - 7:00pm · Candidate must be available to work any 8-hour shift within the 7am-7pm support window. · Candidate will work on-site (Johnston, IA) five days a week SPECIAL CONSIDERATIONS: · Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks. · Takes approximately 3-4 months from start date to reach full productivity. · Limited travel to nearby Des Moines for a factory tour and to nearby Farms approximately twice a year. Onboarding Attendance Policy: Contingent employees within their training period (about 5-7 weeks of employment) are not eligible to take any time off. Unexcused absences and/or tardiness during training and mentoring days could result in immediate termination. To determine if an absence is excused work with your direct supervisor. At SGS Consulting, we don't just place talent - we build careers. We partner with industry‑leading organizations to connect skilled professionals with long‑term, meaningful opportunities. Our focus is on career growth, strong support, competitive compensation, and creating a positive candidate experience every step of the way. We offer a comprehensive benefits package that allows you to enroll and customize coverage based on your needs. Medical Insurance Dental Coverage Vision Plan 401(k) Retirement Savings Plan
    $30k-45k yearly est. 1d ago
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  • Policy Link Annuity Support Analyst

    Coforge

    Information technology/support technician job in Des Moines, IA

    Job Title: Policy Link Annuity Support Analyst Skills: Policy Link, Cobol, Annuity, SQL Experience: 10+ years Duration: Fulltime We at Coforge are hiring a Policy Link Support Analyst the following skillset : 1.)10+ years of experience in Production Support for PolicyLink annuity system 2.) Hands on experience in MicroFocusCOBOL,.Net/C#, WinForms and SQL. 3.) Good knowledge of Policy Admin System Annuity systems. 5.) Knowledge of annuity products (fixed, indexed, variable, deferred). 6.) Knowledge of Agile SDLC methodologies. 7.) Good understanding of ITIL processes (Incident, Problem, Change Management). 8.) Proficiency in SQL for database queries and troubleshooting. 9.) Experience with Control-M job scheduling and monitoring. 10.) Familiarity with Visual Studio Debugger for code-level issue resolution. 11.) Excellent problem-solving and analytical skills. 12.) Strong communication and collaboration abilities.
    $39k-69k yearly est. 2d ago
  • Information Technology Support Engineer

    Teceze

    Information technology/support technician job in Marshalltown, IA

    Job Description: IT Support Engineer Contract: 3 Years Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
    $55k-79k yearly est. 1d ago
  • Product Support Specialist

    MH Equipment Company 4.0company rating

    Information technology/support technician job in Des Moines, IA

    is for Mariotti USA, a division of MH Equipment Company. About MH Equipment: As a leader in material handling, with 34 locations across 10 states, we sell, rent, and service high-quality and affordable material handling equipment for varying applications and budgets. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to come alongside our employees' passions. Amazing Culture, Thriving Company, Terrific Opportunity. For more information on who we are and what we do, please visit our website at ******************** Job Summary: This position is responsible for a full range of activities ensuring overall excellence in parts, service, and warranty support for dealers and end users. This position will work closely with the Business Development Manager and accounting to coordinate and administer the sales activities, inventories, payables, receivables, and other reporting requirements to accurately and effectively track and analyze our business, and will engage with customers, dealers, factories and other team members in the development and growth of the business and overall customer satisfaction. Job Responsibilities: Provide dealers with service and parts support, application support, and corresponding order administration. Administer an effective product warranty program for dealers including authorization and reimbursement of warranty repairs and work with factory representatives to obtain authorization and reimbursement of warranty dollars to the distributor. Work with vendors to obtain product and/or service information such as price, availability and delivery schedule; and provide information to internal accounting departments to accurately and timely produce appropriate financial records, transactions, and analysis. Maintain accurate company records and transactional activity including all sold and installed unit master file. Capture and retain all PDI documentation. Maintain internal systems and files to reflect current pricing and other relevant information. Perform and coordinate all shipping and receiving, including container loading and unloading, packaging, manifesting, and import/export coordination and contracting. Maintain all inventory for sale readiness, including battery charging, tracking ROA, and inventory turns. Manage Mariotti factory container ordering to ensure appropriate product flow, inventory, and order fulfillment, while aligning battery and accessory ordering. Prepare new units for delivery to the dealer or end-user, including any required modification. Maintain standard operating procedures (manual and automated), including procedures for sales, parts, warranties, etc. Assist in research and development of existing and prospective product lines. Assist with ROI tools highlighting benefits of our product lines in specific applications and against competitive technologies. Assist in the development, implementation, and support of short-term and long-term business and operational plans, including establishing operational measurement and forecasting projections. Assist in the administration of divisional and dealer performance measurement systems, dealer agreements and ensuring dealer compliance. Assist in tracking and managing annual marketing plans, including market penetration, evaluation, and exposure while overseeing a Dealer co-op program, distributing dealer marketing materials, and generating customer presentation materials. Occasional travel to assist with dealer training, sales calls, relationship development, and dealer recruiting. Adhere to Company Policies and Work Rules. Perform other duties as assigned. Position Requirements: Primary core value of integrity. Technical background and knowledge of the material handling industry is a plus but not required. Excellent verbal and written communication and comfortable speaking to groups and individuals. Strong computer skills and fluency with Microsoft programs, particularly proficiency with Excel. Strong customer service skills. Valid driver's license with good driving record. Able to meet the physical requirements of the job. Working Conditions: Flexibility to work when the dealer needs or operations require it, which may exceed 40 hours per week. This position is exempt from paid overtime. Benefits: Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, Family Life and Marriage Counseling, and His First Foundation. Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match, company cell phone and laptop. Generous PTO: Paid vacation, holidays, personal, sick days, charity time off. Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability. Company Support: Continuous training, safe working environment. Mariotti USA a division of MH Equipment is proud to be an Equal Opportunity Employer
    $24k-28k yearly est. 3d ago
  • Computer Field Tech Position- Des Moines IA

    BC Tech Pro 4.2company rating

    Information technology/support technician job in Des Moines, IA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 19d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Information technology/support technician job in Des Moines, IA

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $33k-55k yearly est. 7d ago
  • Maintenance Service Technician, Multi-Site

    Indigo Living 4.1company rating

    Information technology/support technician job in West Des Moines, IA

    Job Description Who We Are We're a group of passionate people that just so happen to be in the business of managing incredible communities. We are the GO team! What You'll Do A typical Maintenance Service Technician's day might include: Reviewing make-ready checklists to ensure all apartment homes are ready for the new resident(s) resulting in a 5-star Google review. Keeping our communities running 24/7 by being a part of our after-hours emergency team. You'll get to proudly cruise around town in a “GO Team” company provided vehicle for 7 days during the on-call rotation. Partnering with Property Managers to obtain bids and negotiate prices for a tree branch that just fell onto a garage roof. Ordering and keeping inventory of supplies and parts in a well-kept maintenance shop. What You Need To Get The Job Done This role might be a fit for you if: You are passionate about providing exceptional service and have a leadership mindset, then this would be a great position for you. You have drive, excellent communication, and are willing to get your hands dirty, then this role may come naturally to you. You believe the details matter. If it's worth doing, then you believe it's worth doing right. You are flexible. You enjoy learning new things and rolling with changes. Your availability allows for a flexible work week, which includes some weekend coverage. You are dependable, safety conscious and have general maintenance experience. Tell us where you picked up any knowledge of appliance repair, light carpentry, plumbing and electrical. What You'll Love About Us We may be a great fit for you if you enjoy: Great Company Culture. We work hard so that we can play hard. We value getting to know each other inside the office and outside the office setting. Make an Impact. We care about your future at Indigo Living and work with you to create a development plan to further your skills and knowledge. Read about our: Careers that are Going Places Health Benefits. Medical, Dental, Vision, HSA and FSA options, 401K with employer match! Give back. Get paid to give your time to the community! Ask us about Hubbell's Extreme Build Projects! Rest and Relaxation. Enjoy pre-loaded paid time off and 11 Holidays! The salary range for this position is $ 23.00 - 26.00 per hour, depending on experience and qualifications. Hubbell Realty Company and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants.
    $23-26 hourly 19d ago
  • Site Supervisor / Service Technician

    Heartland Roofing, Siding, and Solar

    Information technology/support technician job in Des Moines, IA

    Excited to Lead? Join Heartland Roofing, Siding, and Solar as a Site Supervisor/Service Technician! Are you ready to step into a leadership role with one of Iowa's premier roofing companies? Heartland Roofing, Siding, and Solar is looking for a Site Supervisor / Service Technician to join our team! This is your chance to be part of a fast -growing company that values hard work, rewards excellence, and fosters a family -like culture. Culture: We are a family -first team that prioritizes integrity, respect, and continuous improvement in everything we do. Every member of our team is driven to raise the bar in service, creating an environment where excellence is expected and celebrated. We genuinely care about one another, stepping up to support each other and our community at every opportunity. Here, you'll find a place where your contributions matter, your growth is encouraged, and your successes are shared with a team that feels like family. Focus Service: Our mission is to deliver unmatched quality and innovation in home service, protecting homes while ensuring a seamless customer experience. From roofing and siding to solar, every service call is an opportunity to solve problems with integrity and excellence. We take pride in the craftsmanship of our work, ensuring every project exceeds expectations and leaves a lasting impact on the lives of our customers. Our dedication to service extends beyond homes, as we actively uplift the community we serve Learning Opportunities: We believe in empowering our team to grow continuously and improve. Whether you're refining your technical skills or learning new innovations in the field, we provide the tools and training to help you succeed. Our team is committed to your professional development, offering mentorship, hands -on learning, and opportunities to achieve certifications that advance your career. If you're driven to improve, you'll find a company that's equally invested in your success. Standards: Integrity, family, and improvement are at the core of who we are. We hold ourselves to the highest standards of honesty and accountability, ensuring every team member takes pride in their work and delivers exceptional service. Our collaborative approach means everyone steps up to support one another, ensuring we maintain a strong, dependable team that consistently raises the standard of the contractor experience. We don't just meet expectations; we exceed them, every time. As a Site Supervisor / Service Technician, you'll take charge of job site operations, ensuring smooth, efficient project execution from start to finish. You'll: Manage materials and ensure everything is ready for success. Provide clear, actionable instructions to crews to keep projects on track. Interact directly with customers, providing updates and delivering the best service experience. Support crew leaders to boost productivity and quality while maintaining Heartland's standards. Do small repairs on site. Hours: Full -Time; Monday - Friday 8 Hour Shifts Why Join Heartland? Be part of an award -winning, fast -growing company. Enjoy a professional work environment where your contributions matter. Help shape the future of exterior remodeling in Iowa. Every day, you'll contribute to making Heartland the best exterior remodeling company in Iowa! Requirements High School Diploma or equivalent. 0 -1 years of experience in residential roofing installation. Experience with job site management, roofing, and siding knowledge and experience. Strong leadership qualities and customer service skills. We want driven, organized, and passionate leaders who thrive in a fast -paced environment. Strong time management and organizational skills. A proven work ethic and commitment to excellence. Leadership abilities to guide crews and ensure customer satisfaction. Preferred Qualifications Associate degree or related education. Previous experience in the roofing or construction industry. Ability to lift a minimum of 50 pounds. Benefits Paid Training - for inexperienced applicants who meet our standards. Health Insurance - to keep you and your family covered. Paid Vacation - so you can recharge and enjoy life outside of work. Company Vehicle - provided for job -related activities. 401(k) - retirement plan to help secure your future.
    $43k-60k yearly est. 60d+ ago
  • Helpdesk (780480)

    Padmore Global Connections

    Information technology/support technician job in Des Moines, IA

    IA-DOM-DOIT-NE1-IWD HELPDESK (780480) Max Pay Rate: $30.22 Work Arrangement: Onsite (8am-4:30pm M-F) Worksite Address: 1000 east Grand Avenue, Des Moines, IA 50319 Engagement Type: Contract Start Date:12/08/2025 End Date:06/30/2026 (Possible conversion or extension) NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered. Short Description: The Iowa Workforce Development, Division of Vocational Rehabilitation Services (IWD-VRS) is seeking a dedicated Desktop Support Technician. Complete Description: This is an ONSITE position that requires a resource to be in the office 5 days per week. Limit submittals to local candidates. The Iowa Workforce Development, Division of Vocational Rehabilitation Services (IWD-VRS) is seeking a dedicated Desktop Support Technician to join the IVRS IT Help Desk team. This position will provide Tier 1 and Tier 2 support to IVRS staff and leadership, assisting with technical issues, communicating with non-technical users, and escalating issues as needed. The role includes software installation, computer imaging, and other related IT tasks. Key Responsibilities: Provide desktop/laptop/thin client support both desk-side and remotely.Install, patch, and troubleshoot Windows 7/10.Troubleshoot issues with Microsoft 2019 and Office 365 products.Configure and troubleshoot Windows networking (TCP/IP).Escalate issues to next-level support or management as appropriate.Troubleshoot issues with Microsoft Edge and Google Chrome.Provide support using remote tools.Install and troubleshoot a variety of in-house developed and third-party software.Troubleshoot desktop and network printer issues.Support Google Workspace products.Support Apple devices (iPad, iPhone).Understand and support Microsoft Active Directory (client-side).Implement hard drive encryption, preferably using Bitlocker and McAfee.Modify system registry as needed.Qualifications: Required Experience: 4 years of experience in PC support (desktop/laptop/thin client).4 years of experience with Windows 7/10 installation, patching, and troubleshooting.4 years of experience troubleshooting Microsoft 2019.4 years of experience with Windows networking (TCP/IP) configuration and troubleshooting.4 years of experience escalating issues to next-level support/management.4 years of experience troubleshooting Microsoft Edge and Google Chrome.4 years of experience providing support with remote tools.4 years of experience installing and troubleshooting a variety of software.Experience in support of Microsoft Office 365 products.Experience in Apple device support (iPad, iPhone).Thorough understanding of Microsoft Active Directory (client-side).Experience with hard drive encryption, preferably Bitlocker and McAfee.Desired Experience: Ability to troubleshoot desktop and network printer issues.Experience with Google Workspace products.Ability to modify the system registry.Education: Preferred: 4-year degree or equivalent technical study.Certifications: Industry certifications (A+, Network+, MCP, etc.) Communication: The candidate must have strong communication skills to effectively liaise with IT staff and non-technical users, ensuring timely execution of tasks.
    $30.2 hourly 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Des Moines, IA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $27k-35k yearly est. 19d ago
  • Intern - Corp IT, OT Systems Windows UNIX

    Description This

    Information technology/support technician job in Des Moines, IA

    MidAmerican Energy Company is seeking a student pursuing a bachelor's degree program or final year of an associate's degree in information technology, network administration, computer science, cybersecurity or related field, graduating later than August 2026. IT OT Windows Unix interns will be exposed to a variety of projects and activities that occur within the energy industry. Interns will have the opportunity to apply their knowledge and skills learned through college and apply them to the workplace. The position is temporary, nonexempt, and full-time/hourly through summer 2026 MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory. Interns will have the opportunity to network with leadership and gain a broader understanding of MidAmerican Energy Company and Berkshire Hathaway Energy. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience. Skills for Success Effective oral and written communication skills. Effective analytical and problem-solving skills. Effective interpersonal skills and customer relationship skills Ability to prioritize and handle multiple tasks and projects concurrently. Qualifications Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study. Must be available May 2026 - August 2026. Working knowledge of Microsoft Office and the Windows operating environment. Primary Job Duties and Responsibilities Basic understanding of Layer 2 and Layer 3 networking Basic understanding of how a firewall works. Experience configuring network devices Performance Expectations Establish and maintain effective work relationships within the department and the company. Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. Maintain sensitive and confidential information regarding company information. Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.
    $27k-38k yearly est. Auto-Apply 60d+ ago
  • IT Internship - Summer 2026

    Bank Iowa 4.3company rating

    Information technology/support technician job in West Des Moines, IA

    Job DescriptionDescription: What You'll be Doing The Bank Iowa Information Technology team is a dedicated group of professionals who work very closely with all branches and departments in our organization. The Information Technology intern will assist IT team staff in technical support duties, as well as implementing solutions, tracking hardware and software inventory, assisting IT and other departments with technology requests via the IT service desk, and training Bank Iowa staff on new and existing solutions. As this position is an intern position, learning and development of IT skills, processes and procedures are key components to this individual's success. An individual who exceeds in these core duties may have additional opportunities throughout the internship to engage with project work related to AI-powered systems integration and business process enhancement. Core Responsibilities Assist team members with technology questions/issues. Troubleshoot equipment issues (printers, computers, phones, A/V, etc.). Manage inventory of all IT equipment and maintain the log/location of equipment. Assist with installing & troubleshooting equipment as needed. Systems onboarding and offboarding of new and departing team members. Projects & Initiatives May Include On-site new PC and laptop team member upgrades. Create documentation for systems workflows and dataflow diagrams for priority business processes. Systems integration work and business process enhancements through AI-powered tools. Exploration and deployment of potential applications for generative AI within the bank. General Responsibilities As this is an internship role, growth and learning will be a continuous process. We expect the associate to be working with their mentor on a regular basis to help further develop technology and soft skills. May have access to confidential information about accounts and customers. Protects the privacy and confidentiality of customers, other employees, and work. The IT intern is expected to demonstrate professionalism and integrity by adhering to all company policies, procedures, and ethical standards in the performance of their duties. Performs other bank related duties as assigned by supervisor. Requirements: Skills/Experience You'll Need Currently enrolled at an accredited 2-year junior college or 4-year college/university. Interest in Local Area Network/Wide Area Network structure, client server architecture, telecommunications systems, printers, vertical software, and generative AI platforms preferred. Additional Qualifications Include: Ability to exhibit our values; Think Big, Be People-Centered, Enable Great Things, and Bring your Best. Strong communication and interpersonal skills. Experience with Microsoft Word, PowerPoint, Excel, and SharePoint. Demonstrated research and problem-solving skills Proven organization skills with exceptional attention to detail Works well in a team environment. Understanding of sensitive data handling best practices. Familiarity with scripting best practices. Hours of Work & Travel Temporary Employment/Seasonal Employment in Summer 2025 Generally, within Monday through Friday 8:00 AM to 5:00 PM. Occasional travel to Iowa branches. Our People-Centered Culture At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities. At Bank Iowa, we're proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you're looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you. Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected - for all of who they are - regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
    $30k-37k yearly est. 11d ago
  • Information Technology Operations Intern, Summer 2026

    Deezee 4.1company rating

    Information technology/support technician job in Des Moines, IA

    - The IT Operations Intern provides entry-level technical support for Dee Zee's end users through basic troubleshooting, equipment setup, and documentation. This role assists the IT Support Technicians with routine tasks and learns foundational skills in hardware, software, and network support. More complex issues are escalated to senior IT team members. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. WORK ENVIRONMENT - May involve occasional work in production areas, which can include exposure to coolant, dust, mist, elevated noise levels, and fluctuating temperatures. ACCOUNTABILITIES Respond to basic user inquiries via phone, email, and work order system. Assist with installation, configuration, and usability of computers, software, printers, and other devices under supervision. Support users with printing issues, including connecting and troubleshooting laser printers, copiers, and label printers. Help with network cabling tasks such as running, labeling, or terminating cables (with guidance). Perform simple hands-on fixes such as installing updates, replacing peripherals, and setting up new workstations. Troubleshoot routine hardware and software issues in person or remotely, escalating to IT Support Technicians as needed. Update and maintain documentation, procedures, and knowledge base articles. Assist with inventory tracking, equipment organization, and general IT operational tasks. Support IT team members with project-related work and process improvements. QUALIFICATIONS Currently pursuing a degree in Information Technology, Computer Science, Information Systems, or a related program. Prior technical support experience is helpful but not required. Exposure to a manufacturing environment is a plus. Basic understanding of user profiles and how they affect login behavior. Foundational knowledge of Windows Desktop Operating Systems. Interest in PC hardware, including building or repairing desktops (memory, drives, network cards, etc. - training provided). Basic understanding of TCP/IP and general networking concepts. Strong customer service mindset and communication skills. Ability to follow instructions, document steps, and stay organized. Willingness to learn in a manufacturing technology environment.
    $28k-35k yearly est. 14d ago
  • Intern - Corp IT, OT Systems Windows UNIX

    BHE

    Information technology/support technician job in Urbandale, IA

    MidAmerican Energy Company is seeking a student pursuing a bachelor's degree program or final year of an associate's degree in information technology, network administration, computer science, cybersecurity or related field, graduating later than August 2026. IT OT Windows Unix interns will be exposed to a variety of projects and activities that occur within the energy industry. Interns will have the opportunity to apply their knowledge and skills learned through college and apply them to the workplace. The position is temporary, nonexempt, and full-time/hourly through summer 2026 MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory. Interns will have the opportunity to network with leadership and gain a broader understanding of MidAmerican Energy Company and Berkshire Hathaway Energy. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience. Skills for Success Effective oral and written communication skills. Effective analytical and problem-solving skills. Effective interpersonal skills and customer relationship skills Ability to prioritize and handle multiple tasks and projects concurrently. Qualifications Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study. Must be available May 2026 - August 2026. Working knowledge of Microsoft Office and the Windows operating environment. Primary Job Duties and Responsibilities Basic understanding of Layer 2 and Layer 3 networking Basic understanding of how a firewall works. Experience configuring network devices Performance Expectations Establish and maintain effective work relationships within the department and the company. Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. Maintain sensitive and confidential information regarding company information. Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.
    $27k-38k yearly est. Auto-Apply 60d+ ago
  • Computer Field Tech Position-Des Moines IA

    BC Tech Pro 4.2company rating

    Information technology/support technician job in Des Moines, IA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Information technology/support technician job in Ames, IA

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $33k-55k yearly est. 7d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Ames, IA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $51k-71k yearly est. 19d ago
  • IT Internship - Summer 2026

    Bank Iowa 4.3company rating

    Information technology/support technician job in West Des Moines, IA

    What You'll be Doing The Bank Iowa Information Technology team is a dedicated group of professionals who work very closely with all branches and departments in our organization. The Information Technology intern will assist IT team staff in technical support duties, as well as implementing solutions, tracking hardware and software inventory, assisting IT and other departments with technology requests via the IT service desk, and training Bank Iowa staff on new and existing solutions. As this position is an intern position, learning and development of IT skills, processes and procedures are key components to this individual's success. An individual who exceeds in these core duties may have additional opportunities throughout the internship to engage with project work related to AI-powered systems integration and business process enhancement. Core Responsibilities Assist team members with technology questions/issues. Troubleshoot equipment issues (printers, computers, phones, A/V, etc.). Manage inventory of all IT equipment and maintain the log/location of equipment. Assist with installing & troubleshooting equipment as needed. Systems onboarding and offboarding of new and departing team members. Projects & Initiatives May Include On-site new PC and laptop team member upgrades. Create documentation for systems workflows and dataflow diagrams for priority business processes. Systems integration work and business process enhancements through AI-powered tools. Exploration and deployment of potential applications for generative AI within the bank. General Responsibilities As this is an internship role, growth and learning will be a continuous process. We expect the associate to be working with their mentor on a regular basis to help further develop technology and soft skills. May have access to confidential information about accounts and customers. Protects the privacy and confidentiality of customers, other employees, and work. The IT intern is expected to demonstrate professionalism and integrity by adhering to all company policies, procedures, and ethical standards in the performance of their duties. Performs other bank related duties as assigned by supervisor. Requirements Skills/Experience You'll Need Currently enrolled at an accredited 2-year junior college or 4-year college/university. Interest in Local Area Network/Wide Area Network structure, client server architecture, telecommunications systems, printers, vertical software, and generative AI platforms preferred. Additional Qualifications Include: Ability to exhibit our values; Think Big, Be People-Centered, Enable Great Things, and Bring your Best. Strong communication and interpersonal skills. Experience with Microsoft Word, PowerPoint, Excel, and SharePoint. Demonstrated research and problem-solving skills Proven organization skills with exceptional attention to detail Works well in a team environment. Understanding of sensitive data handling best practices. Familiarity with scripting best practices. Hours of Work & Travel Temporary Employment/Seasonal Employment in Summer 2025 Generally, within Monday through Friday 8:00 AM to 5:00 PM. Occasional travel to Iowa branches. Our People-Centered Culture At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities. At Bank Iowa, we're proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you're looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you. Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected - for all of who they are - regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
    $30k-37k yearly est. 41d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Des Moines, IA

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 4-6 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-35k yearly est. 12h ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Ames, IA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $26k-35k yearly est. 19d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Ankeny, IA?

The average information technology/support technician in Ankeny, IA earns between $28,000 and $67,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Ankeny, IA

$43,000

What are the biggest employers of Information Technology/Support Technicians in Ankeny, IA?

The biggest employers of Information Technology/Support Technicians in Ankeny, IA are:
  1. Yesway
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