Information technology/support technician jobs in Arkansas - 694 jobs

Help Desk - Primary Duties and Responsibilities: * Works in close coordination with project managers and field technicians on customer-facing projects. * Capture data from projects including check-in/out times, time on site, and validating work completion documentation. * Ability to follow project documentation to ensure proper execution of project support requirements. * Provide service and troubleshooting support to field techs via phone, chats, and emails. * Implement, change, and create processes for different project needs when they arise. * Remotely configure and program network cabling and other networking equipment such as hubs, switches, wireless, CCTV and UPS. * Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices * Ability to execute and or create programs and scripts. * Remotely configure/verify port configurations and network settings. * Assist with any other technical needs that we can meet for the teams as they arise. * Adhere to all required project safety requirements. * Excellent written and verbal communication skills. * Exceptional problem-solving skills. * Strong attention to detail, organizational, and follow-up skills. * Efficiently read and decipher manufacturer instructions. * Experience with Network switch programming. * IP camera programming experience. * Perform any other duties not specifically stated herein, but which your supervisor may assign. * Operational knowledge of Virtual Desktop Infrastructure (VDI) * Operational knowledge of switch configuration and programming. * Operational knowledge of Analog / IP, Switch, Wireless, Routers, UPS and/ or CCTV. * Proficient with the use of computers, including typing skills as well as applications such as Microsoft Office programs, Service Now, secure CRT, etc. *Skills* Help desk support, Troubleshooting, Customer service, network troubleshooting *Top Skills Details* Help desk support, Troubleshooting, Customer service, network troubleshooting *Additional Skills & Qualifications* Help Desk - Primary Duties and Responsibilities: * Works in close coordination with project managers and field technicians on customer-facing projects. * Capture data from projects including check-in/out times, time on site, and validating work completion documentation. * Ability to follow project documentation to ensure proper execution of project support requirements. * Provide service and troubleshooting support to field techs via phone, chats, and emails. * Implement, change, and create processes for different project needs when they arise. * Remotely configure and program network cabling and other networking equipment such as hubs, switches, wireless, CCTV and UPS. * Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices * Ability to execute and or create programs and scripts. * Remotely configure/verify port configurations and network settings. * Assist with any other technical needs that we can meet for the teams as they arise. * Adhere to all required project safety requirements. * Excellent written and verbal communication skills. * Exceptional problem-solving skills. * Strong attention to detail, organizational, and follow-up skills. * Efficiently read and decipher manufacturer instructions. * Experience with Network switch programming. * IP camera programming experience. * Perform any other duties not specifically stated herein, but which your supervisor may assign. * Operational knowledge of Virtual Desktop Infrastructure (VDI) * Operational knowledge of switch configuration and programming. * Operational knowledge of Analog / IP, Switch, Wireless, Routers, UPS and/ or CCTV. * Proficient with the use of computers, including typing skills as well as applications such as Microsoft Office programs, Service Now, secure CRT, etc. *Experience Level* Intermediate Level *Job Type & Location*This is a Contract to Hire position based out of Lowell, AR. *Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Lowell,AR. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for an experienced Network Technician to join our team! As a Brightspeed Network Technician you will be responsible for all aspects of working in the physical Central Office as well as in the field. As a Network Technician you will be required to work overtime and weekends as outages occur. As Network Technician your responsibilities will include: Supporting and maintaining all switching equipment in Central Offices as well as in the field Keeping all backup generators in optimum condition Installing, supporting, and maintaining special circuits and being capable of working within the TIRKS system Monitoring and supporting all switch alarm activity Installing, supporting, and maintaining fiber and copper networks Supporting and maintaining transport networks and central office power Qualifications WHAT IT TAKES TO CATCH OUR EYE: Familiarity with both inside and outside plant cabling practices 3 to 5 years experience as a switch technician Self-motivated and able to drive issues to resolution Ability to promote and sell Brightspeed services Knowledge of safety rules and regulations Ability to work well with both customers and fellow peers Ability to work outside in all weather conditions Ability to work all shifts as assigned including nights, weekends, and holidays depending on business needs This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a)requiredto join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free tochoosewhetherto join the union, but if you do join the union you would beobligatedto pay union dues #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belongingare at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice Videos To Watch***************************

South Central Service Cooperative is seeking an experienced and forward-thinking Systems Support Specialist to support district and school leaders in strengthening and improving educational systems across the region. This full-time position plays a critical role in enhancing instructional practices, supporting curriculum development, and building sustainable systems that lead to improved student learning and educator effectiveness. Position Overview The Systems Support Specialist will collaborate closely with administrators to evaluate and refine key systems-including assessment, Response to Intervention (RTI), grading, acceleration, educator effectiveness, and other instructional processes. The ideal candidate will have strong administrative experience, expertise in curriculum and instruction, and the ability to guide schools in continuous improvement. Key Responsibilities Systems Evaluation & Improvement Partner with administrators to assess current systems (assessment, grading, RTI, acceleration, etc.) and recommend enhancements. Analyze data to ensure alignment with school goals, accountability expectations, and best practices. Support the development of efficient processes for data collection, interpretation, and use in decision-making. Curriculum & Instructional Support Assist in the development, implementation, and evaluation of curriculum aligned to state standards. Recommend research-based instructional strategies to improve student outcomes. Collaborate with instructional leaders to ensure equitable and effective teaching practices. Professional Learning & Development Provide professional development and training related to curriculum, instruction, and systems management. Guide collaborative teams in setting goals, reviewing data, and developing action steps to strengthen teaching and learning. Data-Informed Decision Making Support educators and administrators in analyzing student-performance data. Provide tools and strategies that strengthen assessment practices, RTI processes, and instructional adjustments. Educator Effectiveness Support Assist administrators with systems for evaluating educator growth and performance. Support the development and implementation of professional learning plans to enhance teaching quality. Use observation data, student outcomes, and performance metrics to offer actionable feedback and promote continuous improvement. Qualifications Experience as a school or district administrator (required). Strong understanding of educational systems (RTI, assessment, grading, curriculum alignment, etc.). Experience in curriculum development and instructional coaching. Strong data analysis, communication, and collaboration skills. Ability to support diverse teams and cultivate a culture of continuous improvement. Why Join South Central Service Cooperative? Opportunity to positively impact multiple schools and districts. Collaborative and innovative work environment. Professional growth opportunities. Competitive salary and benefits package.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job Title: IT Desktop Support Technician Pay: $32/hour Zip Code: 71731 Keywords: #ITDesktopSupportTechnicianjobs; #ElDoradojobs; Job Responsibilities Desktop Support functions to include: * Laptop/PC imaging & setup * Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services * Software configuration/installations * Work Incident/Request tickets using Service Now platform * Printer troubleshooting * Windows 11 support with M365 application suite * Basic wi-fi/network troubleshooting skills * Stockroom inventory of hardware assets & managing those assets * Excellent customer service skills with a focus on delivering a best-in-class user experience * Experience working in a manufacturing environment is a plus * Fast-paced so must be able to manage time well and stay organized * Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly) Required Skills: * The Main focus on this job is: Laptop/PC imaging & setup o El Dorado Central Plant: 2226 Haynesville Highway, El Dorado, AR 71730 o El Dorado South Plant: 324 Southfield Cutoff HWY 167, El Dorado, AR 71730 o El Dorado West Plant: 5821 Shuler Road, El Dorado, AR 71730 Work Schedule * Any 8-hour shift between 7 AM - 5 PM (30-min lunch) * Standard shift listed: 7:00 AM - 3:00 PM Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Apprenticely is helping Southern Administrative Services, LLC hire a Level 2 IT Support Technician in Little Rock, AR. About the Employer: Southern Administrative Services, LLC is an administrative management and consulting company based out of Little Rock, Arkansas and Alexandria, Louisiana. We specialize in back-office administrative functions to assist Skilled Nursing Facilities around Arkansas manage and improve their processes to deliver continuously-improving quality of care for their residents.What's an Apprenticeship? An apprenticeship is a full time position with a focus on learning! During your first year of employment, you are guaranteed formal training, a mentor, and a pay raise! Employers who have committed to the apprenticeship model for hiring are committing to building you and your career. You're encouraged to apply even if your experience doesn't precisely match the job description. Apprenticeship positions welcome diverse applicants who are looking to grow their career in IT! How does the interview process work? We want to get to know you! Apprenticely will conduct an initial phone interview and knowledge assessment. If your skills and interest match with the employer's needs, we'll share your resume or ask you to apply directly with them. After that, the employers will continue with their recruiting and interview process. If you are a match, an offer will be made for you to get started in your new apprenticeship role! We'll be here to make sure your apprenticeship year goes smoothly and that you are set up for career growth and success! Keep in touch with us on social media Linkedin . Facebook . Instagram ******************** The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30SMS terms: Arkansas Center for Data Sciences (ACDS) DBA Apprenticely offers you the option to engage in SMS text conversations about your application for jobs and training programs. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help. View our Privacy & SMS Policy: ****************************************

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: We are seeking a highly motivated and customer-focused IT Helpdesk Technician to provide exceptional technical support to our employees. The ideal candidate will be a proactive problem-solver with a strong understanding of IT fundamentals and a passion for delivering excellent service. You will be the first point of contact for IT-related issues, ensuring timely and effective resolutions to keep our employees productive. What you'll do: * Provide First-Level Technical Support: Respond to and resolve IT support requests via phone, email, ticketing system, and in person. * Troubleshoot Hardware and Software Issues: Diagnose and resolve issues related to desktops, laptops, printers, peripherals, operating systems (Windows, mac OS), and common software applications. * User Account Management: Create, modify, and disable user accounts in Active Directory and other relevant systems. * Network Support: Assist with basic network troubleshooting, including connectivity issues and VPN support. * Software Installation and Configuration: Install, configure, and update software applications as needed. * Hardware Maintenance: Perform basic hardware maintenance and repairs, and coordinate with vendors for more complex issues. * Documentation: Maintain accurate records of support requests, resolutions, and IT inventory. Create and update knowledge base articles and user guides. * Escalation: Escalate complex issues to higher-level support teams as necessary. * Customer Service: Provide excellent customer service and maintain a professional and positive attitude. * Remote Support: Provide remote support to users in various locations. * Adhere to IT Policies: Follow company IT policies and procedures to ensure security and compliance. * Onboarding/Offboarding: Assist with the IT aspects of employee onboarding and offboarding. What you will need to know/have: * Minimum of 1-3 years of experience in an IT helpdesk or technical support role. * Strong understanding of Windows and mac OS operating systems. * Proficiency in troubleshooting hardware and software issues. * Experience with Active Directory and user account management. * Basic understanding of networking concepts (TCP/IP, DNS, DHCP). * Experience with ticketing systems (e.g., Jira Service Management, ServiceNow). * Excellent communication and interpersonal skills. * Strong problem-solving and analytical skills. * Ability to work independently and as part of a team. * Customer-focused with a strong commitment to providing excellent service. * Ability to prioritize and manage multiple tasks effectively. * Fluent in English, both written and verbal. * Willingness to learn and adapt to new technologies. It would be a bonus if you also had: * IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional). * Experience with cloud-based applications (e.g., Google Workspace, Microsoft 365). * Experience with video conferencing systems (e.g., Google Meet, Zoom, Microsoft Teams). * Experience with MDM solutions (e.g., Jamf, Intune) We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we've implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 02/08/2026 Type of Position:Professional Staff - Project/Program Administration Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:ISS | Sec Supp Srvs Security Operations Department's Website: Summary of Job Duties:Under direct supervision, provides accurate and timely troubleshooting of security system and network cabling components. Perform installations of electronic control systems, which may include door access control, CCTV, intrusion detection, communication, cable management, electronic locks, Wi-Fi locks, network switches, point sensors, signaling devices and associated hardware. Responds to situations where systems have failed and action must be taken to isolate or repair problem equipment, software, or make configuration changes to return systems to full functionality. Qualifications: **This position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time.** Minimum Qualifications: Associate Degree in Computer Science or related field of study plus 1 year cabling, low voltage system, carpentry/building maintenance -OR- High School Diploma/GED with 3 years cabling, low voltage system, carpentry/building maintenance. Preferred Qualifications: Bachelor's degree in information technology, Computer Science, or related field. Customer Service experience preferred. Arkansas Alarm License, Level 1. Additional Information: Salary Information: Commensurate with education and experience Required Documents to Apply: Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:N/A Frequent Physical Activity:Crawling, Crouching, Feeling, Hearing, Kneeling, Reaching, Sitting, Standing, Stooping, Talking, Walking Occasional Physical Activity:N/A Benefits Eligible:Yes

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

Job Description Support critical business applications. Works with application personnel to understand application requirements, troubleshoot application issues, and install upgrades and patches to existing system with or without vendor assistance. . Make recommendations and identify the benefits and issues with enhancements and upgrades. May lead and direct the work of others. A wide degree of creativity and latitude is expected. All duties are to be performed within the guidelines of the Saracen Casino Resort's policies and procedures, Internal Control Standards, and objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES Supports all essential business applications. Completes work requests as directed by Applications Support Manager regarding user access security administration of all devices, data network connections and coordinating work with users. Receives and responds to incoming requests / trouble tickets regarding problems with application security and related application equipment. Creates and updates all documentation relating to systems, application equipment, and user locations. Research enhancements to applications, identifying benefits and concerns that could affect the company's current processes and procedures. Makes recommendations as to the timing and implementation plan for the upgrade. Takes the lead in the implementation of an upgrade when required. Ensures that all application equipment is in good working order and functioning properly. Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner always. Maintains a professional work environment with supervisors and staff. Assist in integrating and developing various processes to new and existing systems and prepare user specifications and perform tests on applications according to technical specifications. Collaborate with department personnel for IT related issues and present viable solutions. Maintain all hardware and software for processes according to security requirements and maintain logs of all issues and assist to resolve issues efficiently. Participates in the installation, operation, maintenance, inspection, and repair of various systems and related hardware. Performs the same work as team members within the department as needed. Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. Attends all necessary training meetings. Assists with other projects, as needed. Coordinate internal resources and third parties/vendors for the flawless execution of projects. Train team members on new software. Must participate in an on-call Schedule. Report and escalate to management as needed. Work with IT support personnel, end users and vendors to resolve system issues. Provides input to hardware sizing and specification of system requirements to ensure a high level of performance and reliability. Work in conjunction with IT Operations to ensure complete and through backup, recovery and disaster recovery procedures are in place for critical business applications and systems. Capable of process improvement and planning Participates in disaster recovery testing exercises. Responsible for 24x7 support of mission critical applications On all network problems, must contact a Network Engineer for help. Maintains the highest degree of confidentiality. Leads by setting a positive example to all employees. Must be able to maintain appropriate Gaming License Maintain a consistent, regular attendance record. The above statements describe the general nature and level of work to be performed by individuals assigned to this position. They are not an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Other duties may be assigned, and successful candidates will show initiative in finding additional duties for the betterment of the operation. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associate degree or higher in Computer Science, Information Sciences or Business Administration from a four-year college or university; or one to three years related experience and/or training; or an equivalent combination of education and experience. SPECIAL QUALIFICATIONS Must possess superior computer skills and be proficient in software applications currently in use by the company. Must have a minimum of 1 years' experience with business applications in Gaming, Finance, Retail Human Resources and/or Hospitality industry preferred but not required. The ideal candidate should possess a working knowledge of application programming, system architecture, and database design. LANGUAGE SKILLS Ability to read, analyze, and interpret documents, such as technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the functions of this job. While performing the duties of this job, the associate will use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The associate may climb or balance; and kneel, crouch, or crawl. The Associate will often walk, stand, sit, bend, stoop, or squat. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The Associate will frequently lift, move, or carry up to twenty-five (25) pounds. Occasionally the Associate may lift, move, or carry more than fifty (50) pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an Associate encounter while performing the functions of this job. The noise level in the work environment is usually moderate. When on the casino floor or other designated areas may encounter tobacco smoke and/or bright flashing lights. Saracen Casino Resort is an equal opportunity employer

Technology/Computer Technician Nashville School District is currently seeking a full-time IT Technician to work on a small team to install, inventory, repair, and support technology hardware and software for the district, as well as other duties as assigned. The contract length is 240 days based on classified salary schedule. District Technology Coordinator has the option to assign any other duties necessary. Roles and Responsibilities include: • Installation of software, upgrades, and updates as needed using manual methods as well as Microsoft System Center Configuration Manager • Installation, maintenance, and/or repairs of equipment which includes but not limited to PCs, laptops, Chromebooks, tablets, projectors, security cameras, access control, VoIP • Installation/termination of network wiring and other cabling needs • Troubleshooting computer issues and basic network issues-wired and wireless • Provide basic Microsoft Active Directory and Google Workspace support and troubleshooting. • Perform basic Microsoft Active Directory and Google Admin functions. • Provide general end-user training and support • Assist with inventory control • Other duties as assigned Requirements: • Four years IT fieldwork and/or two year associate degree in Informational Technology or Computer Science (or related field) preferred • Prior experience in K-12 environment highly preferred • Knowledge of and skill in the following: Microsoft Windows OS, Chrome OS, Mac OS, iOS, and basic configuration of each • Requires walking, standing, bending, lifting, and climbing ladders • Requires organizational skills with attention to detail • Possess strong oral and written communication skills with the ability to communicate well and interact with all types of people, organize and solve required tasks with little supervision and work in a fast-paced, demanding environment. • May require some travel • Ability to work well with others and have a positive attitude • Ability to handle multiple tasks with frequent interruptions

Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: Competitive pay with bonus opportunities Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance Relocation assistance Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed. Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP PLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying. COMPENSATION INFORMATION The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process. Facilities Technical Support Specialist II| Pay Range: $64,060.00 - $78,460.00 "Elevate Your Career: Join Our Dynamic Facilities Team and Master the Art of Audio/Visual Excellence and Technical Innovation!" As our Facilities Technical Support Specialist II, you will: Primarily be responsible for overseeing the technical support of all facilities systems not covered by IT. This includes managing physical security, audio/video systems, environmental and data center operations, and space utilization. You will also handle routine facility service maintenance, support conference and auditorium A/V systems, design and research A/V and CCTV hardware capabilities, and integrate and support facilities software solutions. To be successful as the Facilities Technical Support Specialist II, we're looking for: High School Diploma (or GED) 3 years of experience in technical systems support Ability to perform and coordinate multiple tasks associated with technical system support Ability to coordinate vendor activity Ability to communicate effectively with employees at all levels of the organization as well as contractors who perform maintenance or upgrade work on these systems Ability to work with constantly changing and multiple priorities Ability to work with minimum supervision Ability to apply methods of organization to file and keep reports and time logs Availability for after-hours call-out and on-call Ability to analyze the operation of various systems, determine the cause of problems/malfunctions, and take corrective action as required. Ability to read, analyze and interpret safety rules and regulations, operating and maintenance instructions, and procedure manuals Ability to perform computer tasks and basic system integrations Regular attendance and punctuality Work with different teams across the organization to complete tasks Experience with low voltage systems Preferred: Experience with Audio/Video design and functional utilization Experience with physical security card access and CCTV systems, but not required Experience with office space planning and building systems Position Type, Location, and Expected Hours of Work: This is a full-time, onsite position based in Little Rock, Arkansas. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional extended hours as needed. Travel Requirement: This position requires minimal travel (5-15%). SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at ********** and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool. Full job descriptions will be made available to those selected for an interview.

Job Title: Technical Support Technician (Comms) Location: Ft Chaffee, ARTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Technical Support Technician (Comms). NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description: • Trains and assists unit staff in establishing command post networks, tactical communications equipment, and establish, installs, operates, maintains, and defends (EIOMD) assigned communications and encryption systems, to include associated components, and to manage information and unit information capabilities• Troubleshoot communications, application configurations, establishes network addresses and connections, perform routine maintenance, upgrades as needed, and implements security updates Qualifications: Required:• Associate's degree• Understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies• Two (2) years of technical development experience in areas of RF, Hardware, Software, Networks, Communication Systems, and infrastructure Preferred:• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at IAT II• Bachelor's degree We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Requires a general knowledge of hardware and software components, local to the desktop and as they relate to the network. Help Desk support also includes the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from manager. Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. ; Key Areas of Responsibility : Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service - Receive and document service request and customer information - Gather problem information and determine criticality - Follow Global Call Taking tools, process and procedures as documented. Initiate dispatch request capture information and record data in desktop tools - Document, verify, and make appropriate corrections to the service request as needed. Participate in team meetings and activities - Participate in special projects to continuously improve processes, tools, systems and organization - Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business - Actively develop job related skills - Scope: Deliver customer service following NCR Shared Values. This position may require extended hours, as needed, to accommodate customer needs. The agent will be measured on speed of response, clarity and accuracy of captured information. Qualifications Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. Additional Information Additional Job Description: Shifts Mon-Fri with openings on both 1st and 2nd shifts. Agent works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents. Engage with Call Management team for customer'''s inquiries or request for escalation. Serve as first point of contact for employee questions/ issues and for customer/field escalations. Education and Experience Requirements PC literacy Keyboard proficiency - Understanding of Windows-based applications/tools - Excellent language/communication skills, verbal as well as listening skills - Understanding of basic customer location/geography area knowledge Work Environment: The position involves prolonged periods of PC and telephone usage. The agent is accountable for continuously receiving and handling high volumes of tickets and phone calls. The agent works in an office team environment, not a virtual position, and interacts with both internal and external customers.

Job DescriptionSalary: Computer Support Technician The Computer Support Technician works under the supervision of the Network and Support Administrator and is responsible for assisting the Network and Support Administrator and IT Manager in supporting the IT infrastructure. Responsibilities Serve as technical support for all end users. Provide support for hardware, software, web based applications, and communications to end users. Maintain and install hardware and software (including but not limited to PCs, laptops, printers and other peripherals, phones, and wiring.) Assist in monitoring and maintaining the security of the network (including but not limited to stored data and end user devices.) Assist in maintaining and updating systems on the network (including but not limited to firewalls, wireless, email, endpoint protection, and servers) keeping downtime to a minimum. Develop and maintain current expertise in software, operating systems, network equipment, etc. Some travel may be required. Knowledge, Abilities and Skills Knowledge of server and network infrastructure Understanding of local and wide area networks Knowledge of general PC maintenance with the ability to evaluate, diagnose and correct software/hardware problems Knowledge of common networking concepts: TCP/IP, DNS, DHCP, VPN, wireless networks, etc. Efficient with Windows Operating Systems and Microsoft Office Experience with telephone systems Education / Experience One to Three years in computer applications or related area; Bachelors degree in Computer Science or related field is recommended.

South Central Service Cooperative is seeking an experienced and forward-thinking Systems Support Specialist to support district and school leaders in strengthening and improving educational systems across the region. This full-time position plays a critical role in enhancing instructional practices, supporting curriculum development, and building sustainable systems that lead to improved student learning and educator effectiveness. Position Overview The Systems Support Specialist will collaborate closely with administrators to evaluate and refine key systems-including assessment, Response to Intervention (RTI), grading, acceleration, educator effectiveness, and other instructional processes. The ideal candidate will have strong administrative experience, expertise in curriculum and instruction, and the ability to guide schools in continuous improvement. Key Responsibilities Systems Evaluation & Improvement Partner with administrators to assess current systems (assessment, grading, RTI, acceleration, etc.) and recommend enhancements. Analyze data to ensure alignment with school goals, accountability expectations, and best practices. Support the development of efficient processes for data collection, interpretation, and use in decision-making. Curriculum & Instructional Support Assist in the development, implementation, and evaluation of curriculum aligned to state standards. Recommend research-based instructional strategies to improve student outcomes. Collaborate with instructional leaders to ensure equitable and effective teaching practices. Professional Learning & Development Provide professional development and training related to curriculum, instruction, and systems management. Guide collaborative teams in setting goals, reviewing data, and developing action steps to strengthen teaching and learning. Data-Informed Decision Making Support educators and administrators in analyzing student-performance data. Provide tools and strategies that strengthen assessment practices, RTI processes, and instructional adjustments. Educator Effectiveness Support Assist administrators with systems for evaluating educator growth and performance. Support the development and implementation of professional learning plans to enhance teaching quality. Use observation data, student outcomes, and performance metrics to offer actionable feedback and promote continuous improvement. Qualifications Experience as a school or district administrator (required). Strong understanding of educational systems (RTI, assessment, grading, curriculum alignment, etc.). Experience in curriculum development and instructional coaching. Strong data analysis, communication, and collaboration skills. Ability to support diverse teams and cultivate a culture of continuous improvement. Why Join South Central Service Cooperative? Opportunity to positively impact multiple schools and districts. Collaborative and innovative work environment. Professional growth opportunities. Competitive salary and benefits package.

IT Systems Administrator Little Rock, Arkansas Managed Services Up to $110,000 per year Must be US resident A leading Managed Service Provider based in Little Rock, Arkansas, is seeking a skilled IT Systems Administrator to join their fast-paced and collaborative team. This role involves providing Tier 2-3 support to both internal staff and external clients while contributing to the design, implementation, and maintenance of modern IT infrastructure across cloud and on-premises environments. What We're Looking For: An experienced IT Systems Administrator or IT Support Engineer 2-4 years of experience supporting cloud and on-prem solutions Strong communication and interpersonal skills Ability to work independently and as part of a team Key Responsibilities: Deliver advanced support for escalated technical issues in both cloud and on-premises systems Manage service tickets, prioritize requests, and ensure SLA compliance Maintain documentation and communicate scheduled maintenance updates Monitor performance, availability, and capacity of critical systems Support and implement data backup, redundancy, and disaster recovery plans Recommend system/process enhancements to improve security and efficiency Participate in on-call rotation, including occasional after-hours or weekend work Build strong relationships with clients and internal stakeholders to ensure service excellence Maintain compliance with regulatory standards such as GLBA, NIST, CIS, FFIEC, and PCI Technologies You'll Work With: This opportunity offers hands-on experience with a wide range of technologies. The core environment is Microsoft-based and includes both Azure and on-prem deployments. Technologies in use include: Azure AD / Entra ID, Azure AD Connect, Intune, Access Control, Office 365, Active Directory VMware, Azure Virtual Machines, Windows Server (2012-2025), HPE & Dell enterprise storage Barracuda Web Filter & Backup, MS Authenticator, Duo MFA PowerShell scripting, ConnectWise Automate, RMM tools If you're comfortable with some of these tools and eager to expand your knowledge, this could be a fantastic next step. Curiosity and a growth mindset are highly valued. Why Join This Team? Our client is committed to innovation and service excellence within the Managed Services space. They offer a team-focused, people-first culture where collaboration, respect, and continuous learning are part of everyday life. With a long-standing presence and reputation in the industry, they partner with organizations nationwide to deliver reliable and forward-thinking IT solutions. Joining this team means making a direct impact-helping to support and optimize the infrastructure that powers businesses across the country. IT Systems Administrator Little Rock, Arkansas Managed Services Up to $110,000 per year