Information technology/support technician jobs in Boise, ID

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Boise, ID and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow Employment Type: Full time Location: Boise, ID

Job Description Tier 2 Help Desk Technician - Bytagig At Bytagig, we're more than just an IT service provider - we're a dedicated partner to small businesses, startups, and entrepreneurs. Whether acting as your full-scale internal IT department or supporting your in-house team, our mission is simple: help your business run efficiently today while preparing for tomorrow's growth. We take a people-first approach to technology, ensuring every client receives personal, attentive service tailored to their unique needs. With a deep passion for IT, a drive for continuous improvement, and a commitment to doing whatever it takes, the Bytagig team is here to help you succeed. Our team thrives on curiosity, accountability, and fun - because we believe great service starts with a great culture. At Bytagig, you won't just be another cog in the machine - you'll be part of a team that values innovation, integrity, and growth. Here's what you can expect when you join us: A supportive and collaborative environment where your voice matters Opportunities to grow your skills, tackle challenging projects, and make a real impact A culture that celebrates learning, accountability, and having fun along the way A team that's passionate about technology and people If you're driven by purpose, eager to learn, and ready to be part of something meaningful - we'd love to meet you. Bytagig is a great place to grow your career! You will be exposed to a variety of technologies, and if you possess a strong work ethic and a desire to expand your IT expertise, we encourage you to apply! Learn more about us: Bytagig About Page The Tier 2 Help Desk Technician handles advanced IT support requests and escalations from Tier 1 staff. This role requires expertise in network, server, and VOIP administration, with the ability to proactively maintain, monitor, and optimize client IT systems. The position is on-site and requires frequent client site visits in the Boise area. Responsibilities Provide friendly, timely, and effective IT support to clients, ensuring a positive experience Troubleshoot, analyze, and resolve complex technical issues across networks, servers, VOIP, and end-user devices Monitor and maintain client systems proactively using advanced tools and solutions Deploy, configure, and maintain desktops, laptops, servers, network devices, firewalls, and VOIP systems Collaborate with Tier 1 technicians to diagnose, escalate, and resolve issues efficiently Apply diagnostic techniques to identify root causes, recommend solutions, and implement fixes Document all support actions, system changes, and resolutions in the tracking system Train users on proper use of hardware, software, and network resources Provide on-site client support regularly and assist with project delivery as needed Test and maintain system capabilities to ensure optimal performance Perform all other duties as assigned Qualifications High school diploma or GED required; relevant IT certifications a plus (e.g., Microsoft, Cisco, CompTIA) Valid Driver's License required 3+ years' experience in Tier 2 or equivalent IT support role, preferably at an MSP Strong experience in network administration, including LAN/WAN, routing, switching, firewalls, and wireless networks Strong experience in server administration, including Windows Server, Active Directory, and Office 365 environments VOIP system administration experience Proficient in troubleshooting hardware, software, and networking issues across a variety of platforms Ability to manage a flexible schedule and work on-site at client locations Excellent communication skills, able to translate technical information to non-technical users Physical Requirements Ability to lift and carry up to 40-50 lbs Comfortable working on ladders up to 10 feet Able to use basic hand tools (tools provided) Work Location & Schedule Monday - Friday 100% on-site at 9300 W Overland Rd, Boise, ID Compensation & Benefits Hourly pay: $24-$27/hour Benefits include medical and dental insurance, 401K with company match, PTO, and professional development assistance EEO Statement Bytagig is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Powered by JazzHR PyYJbS1437

Description: Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Summary: The Help Desk Specialist's primary responsibility is to resolve, triage, escalate, and track all incoming requests for technical assistance. This includes systems analysis, purchase and provisioning, implementation and deployment, upgrades and technical/administrative support. The position reports to the Chief Technology Officer and will work closely with IT team members and bank staff to ensure the reliability, security, and efficiency of the bank's network, applications, printers, phones, mobile devices, remote access, video and other systems/platforms. Requirements: Essential Duties & Responsibilities Perform assigned duties in accordance with the Bank's Mission, Vision and Core Values; and provide the Bank's customers with timely, responsive and exceptional service in accordance with the Bank's customer service standards. Provide first and second level technology service desk support for internal employees; answer, evaluate and prioritize incoming telephone, voicemail, e-mail, and in-person requests for assistance from users experiencing technical problems. Record, track, and document the service desk incident/problem/change problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution. Manage the Bank's service desk ticketing system following basic ITIL standards while adhering to the expected IT SLA requirements. Set up user accounts, permissions and passwords; install, troubleshoot and repair hardware, software, printers, phones and AV equipment. Order equipment and software as required and coordinate with vendors. Work with 3rd party vendors and internal staff to resolve application and hardware issues. Manage mobile devices including ordering, provisioning, updating and Mobile Device Management administration. Manage Bank software licenses and ensure only appropriately purchased, licensed and approved software is installed on Bank owned workstations. Provide training and education services to staff for systems or applications, and perform new-hire IT orientation. Develop help sheets and knowledge base articles for end users. Communicate and report any banking system downtime or scheduled maintenance to the appropriate staff. Access software updates, drivers, knowledge bases and frequently asked questions resources on the Internet to aid in problem resolution. Apply diagnostic utilities to aid in troubleshooting. Identify and learn appropriate software and hardware used and supported by the organization include banking applications. Test fixes and follow up with staff to ensure problems have been adequately resolved. Assist in the development and implementation of IT procedures and, where applicable, create workflow and process documents. Keep current with the latest technologies and job knowledge. This may include reviewing new regulations, participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional work groups and organizations. Perform other duties as assigned. Required Qualifications 2 to 4 years' experience in a technology support role Proficient computer skills with collaboration and productivity tools including Windows-based operating systems and office suites (Microsoft Word, Outlook, Excel, PowerPoint); internet; email. Preferred Qualifications Exceptional customer service skills 2 years support experience in banking or financial institution core systems and applications Strong knowledge of troubleshooting hardware such as printers, workstations, phones, etc. Ability to organize and prioritize tasks at an individual level under a variety of conditions and constraints with minimal guidance Effective oral and written communication skills Strong analytical ability Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is occasionally required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Location : Boise,ID Duration: 12 months with possible extension · skills Overview (list or overview): Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Need experience with iOS, HVDs and COU/Smart devices. · Must have good verbal and written skills, as well as ability to interact positively with clients. · Candidates should have valid driver's license and reliable transportation. Work is done at customer location. · Desktop support forwalk-up and scheduled appointments giving the client the premiere retail experience is imperative. Work shift? 1st Weekend coverage? No On call? No Travel required? Yes Additional Information For more information, Please contact Shubham ************ ***************************

Conduct operations in support of the Enterprise Service Desk. Execute scripts and answer calls. Troubleshoot, resolve, and/or escalate technical issues. Open and close tickets. Correlate events and incidents for management of Information Technology (IT) Services. Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage. Experience meeting service level goals and targets. Must possess a certification in a process-based platform including programs equal to ITIL, HDI, CoBIT, Lean Six, Six Sigma, etc. Kaztronix is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status or any other consideration made unlawful by federal, state or local laws. In addition, all human resource actions in such areas as compensation, employee benefits, transfers, layoffs, training and development are to be administered objectively, without regard to race, color, religion, age, sex, national origin, disability, veteran status or any other consideration made unlawful by federal, state or local laws. By applying to the position, you acknowledge that your information will be used by Kaztronix in processing your application.

Boise, ID, US Bilingual (Spanish - English) We are currently seeking a motivated bilingual (Spanish-English), customer-oriented Technical Support Specialist to fill an onsite, office-based support position. The primary objectives of the Technical Support Specialist are to develop and maintain a thorough and complete knowledge of all HydroPoint products (including, but not limited to WeatherTRAK, WaterCompass, and Baseline Product lines) in order to provide an exceptional level of support to HydroPoint customers, distributors, and specifiers. A successful Technical Support Specialist will have the ability to quickly identify a customer's need, provide timely solutions, and communicate those solutions to the customer to maximize customer satisfaction. This is an onsite, office-based position in our Boise, Idaho location. This team operates out of our Baseline, Inc. office which is a subsidiary of HydroPoint Data Systems, Inc. Key Responsibilities: Handle all in-bound customer support interactions (phone calls, email, web requests) Appropriately escalate technical support issues within the technical support team, and provide any data or support in order to facilitate a quick resolution to the customer's issues Maintain ongoing follow-up outreach and communication loop with customers to keep them informed of expected steps, timelines, status updates and problem resolutions Document case notes, troubleshooting details, action plans, and resolutions for all support interactions in the company CRM service case system (Salesforce) Use the company Return Authorization process to facilitate warranty product replacements Maintain clear and accurate records of all customer interactions Maintain a professional manner at all times Technical Customer Support Specialists must be able to communicate clearly and effectively with HydroPoint personnel, distribution and other channel partners, and customers Must be available to work a set day shift Monday-Friday (flexible schedule options are available) Other duties as assigned or directed by the company Required Skills & Experience: Spanish-English bilingual language skills A proven track record in a technical support, call center, and customer service position is required High School Diploma or equivalent Minimum of two years of technical customer support experience is strongly preferred Hardware and software technical troubleshooting background is highly desired Experience in irrigation principles and systems is preferred Experience with electrical and/or mechanical systems is preferred Experience with IoT, networks, and cellular communications is preferred Excellent written and verbal communication skills are required Proficient with Outlook, Microsoft Word, Microsoft Excel, and/or other basic computer-based communication tools Practical problem-solving, critical thinking, and troubleshooting skills Well-honed listening skills and ability to identify root cause problem statements An ability to diffuse high-pressure situations through effective communication and empathy A hunger to learn and the ability to flourish in a dynamic, high-growth entrepreneurial environment Self-starter with a hands-on approach to training and a desire for continued learning Positive attitude and ability to work well as part of a collaborative team Ability to quickly learn irrigation, electrical, and networking technology-related concepts and effectively apply the concepts to troubleshoot and help educate others Attention to detail and the ability to assess and prioritize multiple tasks efficiently Desired Characteristics: High school or equivalent (Required) Call center: 2 years (Preferred) Software troubleshooting: 2 years (Preferred) Customer support experience Technical support

Job DescriptionDescription: Kendall Auto Group is seeking a Marketing Technical Support Specialist to collaborate with our team in the support of dealership personnel for our diverse group of car dealerships; including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Jeep, KIA, Lexus, Lincoln, Mazda, Mercedes-Benz, Porsche, RAM, Scion, Subaru, Toyota, and Volkswagen. This is not a remote position and requires on-site work in Meridian, Idaho. The primary responsibility of the QA/Technical Support Specialist is to proactively identify issues with our marketing and technology channels while providing support to dealerships for website and inventory issues: Handling incoming support calls, emails Inventory support Website support Solving support tickets over the phone or creating tickets for follow-up Identify and resolve inventory issues from DMS, IMS, and CMS Inventory reports Website Quality Assurance testing Phone number QA testing Website/Vendor Audits The required work schedule is Monday - Friday 8:00 am - 5:00 pm. We offer competitive hourly pay depending on experience. Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Washington, Idaho, Oregon, Montana, and Alaska. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great! Requirements: Positive Attitude and a Commitment to Excellence Willingness to Collaborate with and Contribute to a Winning Team Ability to Embrace and Drive Positive Change A proven track record in technical support and troubleshooting is required Wordpress skills are a plus HTML skills are a plus Automotive inventory experience is a plus Excellent written and verbal communication skills Proficient with e-mail, Microsoft Word, Microsoft Excel, and other basic computer-based communication tools Practical problem-solving skills Well-honed listening skills

Fisher's Technology Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last sixteen years. Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ******************** Position Summary Fisher's Technology is seeking a service-oriented and tech-savvy Tech Support I, Corporate to join our Internal IT team in Boise, ID. This role is the front line of IT support, responsible for resolving day-to-day technical issues and providing an exceptional support experience to our internal users. The ideal candidate is eager to grow their career in IT, enjoys helping others solve problems, and takes pride in delivering consistent, responsive service. This is a perfect opportunity for someone looking to gain exposure across endpoint support, user account management, and IT operations in a dynamic, fast-paced business environment. Roles & Responsibilities Technical Support * Serve as the first point of contact for internal users seeking technical assistance. * Troubleshoot and resolve issues related to desktops, laptops, printers, software, and basic networking. * Assist with password resets, application access, and Microsoft 365 application support. * Respond to and manage service tickets through ConnectWise PSA (or JIRA). * Provide in-person and remote support using ticketing and remote access tools. * Support device provisioning, imaging, and setup for new employees. * Assist with onboarding/offboarding tasks including account creation, email setup, and permissions. * Maintain cleanliness and organization of IT workspaces and hardware staging areas. * Monitor, resolve, and escalate issues flagged through RMM tools to Tier 2 as needed. * Perform routine system checks, update installations, and device maintenance. * Help enforce IT standards and best practices across assigned support areas. * Deliver on the Service Level Objectives (SLOs) from the company and meet KPI expectations. * Travel for IT project tasks, as needed. * Participate in on-call rotation for after-hours support. Process Optimization & Documentation * Maintain and update IT documentation, playbooks, how-to-guides, and knowledge base articles. * Analyze processes and recommend improvements to support workflows and team coordination. * Actively participate in team meetings and contribute to action item tracking. * Identify recurring user issues, process gaps, or tool inefficiencies and relay findings to the IT Manager for continuous improvement planning. Requirements Technical Qualifications: * Basic troubleshooting knowledge of user access issues, software installs, and driver problems. * Experience supporting users via phone, remote tools, and in person preferred. * Familiarity with computer hardware, printers, and basic networking (DNS, DHCP, TCP/IP). * Basic understanding of the Open Systems Interconnection (OSI) model preferred. * Basic understanding of Windows 10/11 OS, Microsoft 365 apps, and Active Directory (AD). * Familiarity with Voice over Internet Protocol (VoIP) phone systems preferred. Certifications: * CompTIA A+, Network+ or Security+ (Preferred - if none, opportunity to earn A+ within 90 days from start of employment) * Microsoft 365 Certified: Fundamentals (MS-900), preferred. Qualifications: * 1-2+ years' equivalent experience in IT Support or 3-4+ years' experience in customer service, preferred. * Excellent communication and customer service skills, both on the phone and in writing. * Ability to communicate technical issues clearly and effectively to non-technical stakeholders. * Strong ability to work in a team environment, providing training and support to Fisher's Team members and stakeholders. * Must be able to lift 25 lbs. frequently, 50 lbs. occasionally, and 50+lbs. with assistance. * Clean driving record. Fisher's Technology offers an extensive benefits package that includes the following: * Medical, Dental, & Vision Insurance * Life Insurance * Additional Voluntary Life Insurance * Paid Time Off * Paid Holidays & Extra Floating Holiday * 401(k) & 401(k) Matching * Employee Assistance Program * Flexible Spending Account * Health Savings Account * Hospital Indemnity * Short & Long Term Disability Insurance * Accident & Critical Illness Insurance

WE ARE WILDLAND BME Fire Trucks is more than a fire truck manufacturer. We opened our doors over 30 years ago because of our respect and admiration for the fire industry. Each and every apparatus that leaves our facility is built with its end-use in mind. Our team prides itself in building something that protects and serves departments across the US and Canada. BME has manufactured apparatus for CAL FIRE, BLM, USFS, and municipal fire departments across the US and is the branded leader in wildland fire apparatus. Being a family-owned company, we make sure that people are at the foundation of our business. From dealer to department, every person that walks through our doors will always be treated like family. We will always work with you and your department to ensure you have what you need for the frontlines. Every apparatus that leaves our facility is inspected for safety, durability, and performance. Our mission is to continue innovating fire apparatus so that it will perform no matter the severity of the fire season. That's the BME difference. BME Fire Trucks is seeking a motivated and reliable Temporary Yard & EHS Support Technician to assist with outdoor operations, yard cleanup, and environmental health & safety (EHS) projects. This short-term position (approximately 2 weeks, with potential for extension or future full-time hire) involves hands-on work supporting reorganization, equipment movement, and facility improvement projects around the plant and yard. The ideal candidate is forklift-experienced, comfortable working outdoors in varying weather conditions, and able to complete daily assignments with minimal supervision. Key Responsibilities Safely operate a forklift to move, load, and stage heavy materials and scrap. Reorganize yard areas, identify scrap items, and assist with storage planning. Take measurements and help establish the new hazardous-waste management area. Use hand and power tools (cutting wheel, drill, grinder, etc.) for cleanup and small fabrication projects. Apply weed spray, remove overgrowth, and fill asphalt cracks where weeds cause surface damage. Clear blocked or clogged yard drains includes digging and assisting with pump-outs. Assist in clearing pits inside the Assembly Shop and removing accumulated materials. Support decommissioning and component removal in the Progressor Room. Maintain an organized work environment and properly segregate waste and scrap. Follow all safety and environmental procedures, wearing appropriate PPE. Participate in special projects as needed Requirements Qualifications Proven forklift experience (certified or able to obtain internal certification). Basic mechanical and tool-handling skills. Comfortable working outdoors in all seasons. Physically capable of lifting 50+ lbs and performing hands-on tasks. Self-starter who can work independently with minimal supervision. Welding experience or interest in assisting with welding projects is a plus, but not required Salary Description $17-$20/hour

On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $40-$45/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $40-$45 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Akkodis is seeking a Support Executive for a Contract with a client in Boise, ID. Candidates must have hands-on experience in troubleshooting network issues and performing hardware upgrades. Rate Range: $16/hour to $17/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Support Executive job responsibilities include: * Provide technical assistance to end-users via phone, email, or in-person for hardware, software, and network-related issues. * Troubleshoot and resolve IT support tickets, ensuring timely resolution and user satisfaction. * Install, configure, and maintain systems and applications as per company standards. * Document issues and solutions in the ticketing system for future reference and reporting. * Coordinate with internal teams and vendors for escalations and advanced troubleshooting. * Ensure compliance with IT policies and contribute to process improvements and user training. Required Qualifications: * Bachelor's degree in information technology, Computer Science, or a related field. * Minimum 2 years of experience in technical support or IT helpdesk roles. * Strong working knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts. * Excellent troubleshooting skills for hardware, software, and peripheral devices, with a customer-focused approach. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ********************************. Pay Details: $16.00 to $17.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ************************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

OPEN-COMPETITIVE EXAM NO. 2050 * CONTINUOUS RECRUITMENT * SALARY (LIBRARY): $75,032 - 88,094 RESIDENCY REQUIREMENT WAIVED This position is responsible for providing all areas of computer related technical support including installation, configuration, maintenance, troubleshooting and repair of personal computers, peripherals, applications software and telecommunication equipment and services. The incumbent has the added responsibility of recommending alternative procedures to users whenever appropriate. While the ability to exercise independent judgment is a requirement, general supervision is received from administrative personnel. Does related work as required. TYPICAL WORK ACTIVITIES: (Illustrative Only) * Installs, diagnoses, troubleshoots, maintains, configures and repairs computers, peripherals, monitors, network printers and other technology information equipment. Works with equipment vendors to further troubleshoot advanced issues or replace equipment under warranty; * Performs preventive maintenance, software and hardware upgrades on all technology equipment; * Installs and configures software applications on computers; * Creates, maintains and troubleshoots users in the domain management system and adjusts security access rights; * Provides technical support by phone, email or in person to users, and records interactions in the help desk ticketing system; * Discusses software and hardware needs with users to determine what needs to be modified or upgraded; * Troubleshoots technical problems; notifies and work with appropriate IT staff members to keep abreast of current issues and runs diagnostics on equipment; * Maintains database of workstations and any IT related equipment; * Provides maintenance of the telephone system and handset equipment, including equipment replacement and assisting users with configurations changes; * Logs, tracks and follows up on all users, concerns and problems; notifies users of impending down time during regularly scheduled hours; * Prepares forms, reports, and statistics as required. MINIMUM QUALIFICATIONS: (A) Graduation from a regionally accredited or New York State registered two year college or university with an Associate's Degree and two (2) years of experience in the installation, maintenance and technical support of computer software and hardware applications; or (B) Graduation from high school or possession of a High School Equivalency Diploma and four (4) years of experience as described in (A); or (C) An equivalent combination of education/training and experience as defined by the limits of (A) and (B). SPECIAL REQUIREMENT: Possession of a Class D Driver's License valid in the State of New York; Ability to lift 30 lbs. SUBJECT OF EXAMINATION: The examination will consist of: a rated evaluation of training and experience. Only your rating on the evaluation of training and experience will be considered when computing final scores. RATED EVALUATION OF TRAINING AND EXPERIENCE You will complete a questionnaire that asks for specific information on your information technology education (formal degrees, IT-related training courses, certifications) and experience. You will also be asked to briefly describe a significant achievement in each of the job's areas and to provide the name and contact information for someone who can verify your information.

**_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense. Pharma Supplier Contracts is responsible for processing notifications via EDI, or e-mail from our Suppliers to create a contract, add products or customers, delete products or customers, update contract pricing or adjust effective dates of the contracts. This team looks to prevent and detect process errors which lead to customers receiving incorrect pricing which could result in a Credit and rebill. **_Responsibilities_** + Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience + Use and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of Customer), VOS (Voice of Sales) and First Time Pricing Accuracy scores + Build relationships with select key suppliers and select key customers with the goal of improving VOM (Voice of Manufacturer) and VOS (Voice of Sales) scores + Helps direct team members to solve complex pricing inquiries and projects. The goal of this is around being proactive rather than reactive + Develop strong supplier relationships to drive effectiveness and value against the planned strategies; facilitate supplier reviews; generate continuous improvement ideas + Partners with other finance ops teams to identify root cause and ensure a pricing dispute in that realm is systematically eliminated + Follows all process gaps to the finish line to validate the correct training has been implemented and all team members are engaged on how a discrepancy occurred + Helps review any FTPA (First Time Pricing Accuracy) findings to determine scope and accountability + Troubleshooting pricing discrepancies that arise and ensuring knowledge is shared, documented and communicated to onshore and offshore resources + Actively engage in updating processes and SOPs + Service multiple suppliers and/or processes in a fast paced and highly analytical environment. + Act as a liaison with internal and external key stakeholders to solve for issues within the processing of the contracts. **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of experience, preferred + Proficient in Microsoft Office, especially in Excel and Access, preferred + Excellent communication and interpersonal skills + Sense of urgency, attention to detail and accountability needed + Ability to build strong collaborative relationships and communicates effectively + Strong organizational skills **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000-$73,440 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#SP-1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Are you currently working toward a Computer Science, Computer Information Systems, or engineering/math degree at an accredited college or university? Are you interested in a career in IT? Would you like to work on a team to practice skills relevant to your desired career? If so, you could be the perfect candidate for our Information Technology Intern- Server Team role at Idaho Central Credit Union! Idaho Central Credit Union's mission is to help our members achieve financial success. As an Information Technology Intern, you will assist in various IT projects and gain knowledge and experience about the function of our Server Team in the Credit Union. At work, your Primary Responsibilities will include: Analyst and report on all controls associated with the ICCU Security Program. Working with IT Security Analysts and other stakeholder to help ensure that ICCU is secure and available through the implementation of best practices, risk-based security requirements, and set controls. Maintaining and support the Splunk SIEM Product used by ICCU. Provide front line monitoring and configuration of security systems. Assist in security investigations. Other duties as assigned. Before you apply, make sure you have: Are either a current Junior, Senior or in a current Post Graduate degree course with an accredited university. Taking relevant courses focused on IT Security. Able to work during agreed upon schedule. Also, please let us know in your application if you have: Begun working toward a Computer Science, Computer Information Systems, Engineering/Math degree or a related degree at an accredited college or university. Security certifications such as Security+. This role will also require some physical abilities including the ability to sit for extended periods of time, lift 20-40 pounds of office supplies, reach keyboards, and operate basic office machines. You must be eligible for membership at Idaho Central Credit Union to obtain employment. About Idaho Central Credit Union: Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and you can feel it when you're a part of it. Idaho Central Credit Union was named a Best Place to Work in Idaho. Plus, we are a top financially performing credit union in the nation. ICCU was voted for large companies the Best Place to work in Idaho. We have also been named by S&P Global Market Intelligence as the top performing credit union in the nation. We are a talent-based organization looking for talented individuals to help our members achieve financial success. Idaho Central Credit Union is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law. The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Full-time Description Information Technology Technician RESPONSIBLE TO: Information Technology Manager FLSA STATUS: Non-Exempt Purpose of Position: Assist IT Manager with installation, maintenance, and troubleshooting of company IT systems. Requires travel and may require transporting small/medium sized equipment. Rapid-response deployments may require extended hours/off shifts. Requirements RESPONSIBILITIES: Company Mobile Device Management (iOS, Android, Windows): Provide, maintain and support company owned devices including: cell phones, mobile hotspots, tablets, laptops, touch computers etc. Log all devices and current possession. Furnish replacements as required. Process purchases, upgrades, insurance/warranty/repair claims and orders. Verify device firmware and software updates for required applications. Support requires traveling to job locations and troubleshooting in the field. Must pass a pre-employment drivers license record check and be cleared to drive our vehicles. Server Administration: Provision and maintain Active Directory and Group Policy. Maintain router/switch labelling and diagrams. Monitor backup activities and escalate issues. Assist System Administrator troubleshooting, implementing and maintaining new/updated services. PC Administration: Maintain desktop and laptop units. Patch management: Windows, Java, Flash, browsers, proprietary applications. Install, configure and maintain local and network peripherals. Accept/respond, troubleshoot/repair end user hardware and software support requests. Software installations and deployments. Verify system configurations. Networking and Security: Assist System Administrator troubleshooting, implementing and maintaining networking and connectivity across multiple sites. Troubleshoot end user connectivity issues. Respond to top level outages and critical system failures. Open tickets with vendors/ISPs and provide Level I troubleshooting. Communicate regarding issues from on-site. Stand by as required. Deploy and maintain antivirus software. Ensure scan schedules are performing properly. Ensure trigger notifications are functioning. Respond to triggers/alerts; remove malware and repair infected machines. Isolate major issues and escalate as necessary. Site Turn-up/Turn-down: Assist team with rapid-response and long term site deployments. Assist team with breaking down deployed sites. Perform various installation/cancellation tasks by management directive. Disaster Recovery and Mitigation: Perform and assist team by management directive to execute the IT Disaster Recovery Plan and meet deadlines on schedule. May require physical lifting/moving, crawling, use of ladder and small tools. Basic knowledge of electrical systems/wiring beneficial. Supplies: Stock and distribute various accessories including: Power, video, USB, etc. cables, device chargers, external storage devices/flash drives, monitors, label printers, speakers, docking stations, mice and keyboards, video and USB adapters. General Support: Assist staff with teleconferencing and virtual meetings. Assist staff with assembly meetings; set up projectors, TV and sound equipment as required. Communicate scheduled and unscheduled maintenance/outage/repair/deployment notifications. Quality Improvement: Participates in improving VFHC performance, processes, or programs through quality improvement which will be demonstrated in at least one instance annually. Physical Requirements: Ability to lift up to 75 lbs. Prolonged sitting, bending, stooping, walking and standing. Correctable vision and hearing. Must be able to read, write and speak clearly. Manual dexterity. Administrative Guidelines: Personnel Policy and Procedures Manual. Salary Description Starting $19.49 DOE

Our client is a leading Managed IT Solutions Company located in Boise, ID and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow

Full-time Description Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Summary: The Help Desk Specialist's primary responsibility is to resolve, triage, escalate, and track all incoming requests for technical assistance. This includes systems analysis, purchase and provisioning, implementation and deployment, upgrades and technical/administrative support. The position reports to the Chief Technology Officer and will work closely with IT team members and bank staff to ensure the reliability, security, and efficiency of the bank's network, applications, printers, phones, mobile devices, remote access, video and other systems/platforms. Requirements Essential Duties & Responsibilities Perform assigned duties in accordance with the Bank's Mission, Vision and Core Values; and provide the Bank's customers with timely, responsive and exceptional service in accordance with the Bank's customer service standards. Provide first and second level technology service desk support for internal employees; answer, evaluate and prioritize incoming telephone, voicemail, e-mail, and in-person requests for assistance from users experiencing technical problems. Record, track, and document the service desk incident/problem/change problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution. Manage the Bank's service desk ticketing system following basic ITIL standards while adhering to the expected IT SLA requirements. Set up user accounts, permissions and passwords; install, troubleshoot and repair hardware, software, printers, phones and AV equipment. Order equipment and software as required and coordinate with vendors. Work with 3rd party vendors and internal staff to resolve application and hardware issues. Manage mobile devices including ordering, provisioning, updating and Mobile Device Management administration. Manage Bank software licenses and ensure only appropriately purchased, licensed and approved software is installed on Bank owned workstations. Provide training and education services to staff for systems or applications, and perform new-hire IT orientation. Develop help sheets and knowledge base articles for end users. Communicate and report any banking system downtime or scheduled maintenance to the appropriate staff. Access software updates, drivers, knowledge bases and frequently asked questions resources on the Internet to aid in problem resolution. Apply diagnostic utilities to aid in troubleshooting. Identify and learn appropriate software and hardware used and supported by the organization include banking applications. Test fixes and follow up with staff to ensure problems have been adequately resolved. Assist in the development and implementation of IT procedures and, where applicable, create workflow and process documents. Keep current with the latest technologies and job knowledge. This may include reviewing new regulations, participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional work groups and organizations. Perform other duties as assigned. Required Qualifications 2 to 4 years' experience in a technology support role Proficient computer skills with collaboration and productivity tools including Windows-based operating systems and office suites (Microsoft Word, Outlook, Excel, PowerPoint); internet; email. Preferred Qualifications Exceptional customer service skills 2 years support experience in banking or financial institution core systems and applications Strong knowledge of troubleshooting hardware such as printers, workstations, phones, etc. Ability to organize and prioritize tasks at an individual level under a variety of conditions and constraints with minimal guidance Effective oral and written communication skills Strong analytical ability Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is occasionally required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Location: Boise,ID Duration: 12 months with possible extension · skills Overview (list or overview): Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Need experience with iOS, HVDs and COU/Smart devices. · Must have good verbal and written skills, as well as ability to interact positively with clients. · Candidates should have valid driver's license and reliable transportation. Work is done at customer location. · Desktop support forwalk-up and scheduled appointments giving the client the premiere retail experience is imperative. Work shift? 1st Weekend coverage? No On call? No Travel required? Yes Additional Information For more information, Please contact Shubham ************ ***************************

Job DescriptionDescription: WE ARE WILDLAND BME Fire Trucks is more than a fire truck manufacturer. We opened our doors over 30 years ago because of our respect and admiration for the fire industry. Each and every apparatus that leaves our facility is built with its end-use in mind. Our team prides itself in building something that protects and serves departments across the US and Canada. BME has manufactured apparatus for CAL FIRE, BLM, USFS, and municipal fire departments across the US and is the branded leader in wildland fire apparatus. Being a family-owned company, we make sure that people are at the foundation of our business. From dealer to department, every person that walks through our doors will always be treated like family. We will always work with you and your department to ensure you have what you need for the frontlines. Every apparatus that leaves our facility is inspected for safety, durability, and performance. Our mission is to continue innovating fire apparatus so that it will perform no matter the severity of the fire season. That's the BME difference. BME Fire Trucks is seeking a motivated and reliable Temporary Yard & EHS Support Technician to assist with outdoor operations, yard cleanup, and environmental health & safety (EHS) projects. This short-term position (approximately 2 weeks, with potential for extension or future full-time hire) involves hands-on work supporting reorganization, equipment movement, and facility improvement projects around the plant and yard. The ideal candidate is forklift-experienced, comfortable working outdoors in varying weather conditions, and able to complete daily assignments with minimal supervision. Key Responsibilities Safely operate a forklift to move, load, and stage heavy materials and scrap. Reorganize yard areas, identify scrap items, and assist with storage planning. Take measurements and help establish the new hazardous-waste management area. Use hand and power tools (cutting wheel, drill, grinder, etc.) for cleanup and small fabrication projects. Apply weed spray, remove overgrowth, and fill asphalt cracks where weeds cause surface damage. Clear blocked or clogged yard drains includes digging and assisting with pump-outs. Assist in clearing pits inside the Assembly Shop and removing accumulated materials. Support decommissioning and component removal in the Progressor Room. Maintain an organized work environment and properly segregate waste and scrap. Follow all safety and environmental procedures, wearing appropriate PPE. Participate in special projects as needed Requirements: Qualifications Proven forklift experience (certified or able to obtain internal certification). Basic mechanical and tool-handling skills. Comfortable working outdoors in all seasons. Physically capable of lifting 50+ lbs and performing hands-on tasks. Self-starter who can work independently with minimal supervision. Welding experience or interest in assisting with welding projects is a plus, but not required