Information technology/support technician jobs in Carrollwood, FL

About the Role We are seeking a skilled and proactive IT Operations Specialist to support our company's technology infrastructure and ensure the reliable performance of our IT systems and data center environment. This role combines hands-on technical support with ongoing data center maintenance to guarantee optimal uptime, security, and service quality across the organization. Key Responsibilities Provide first- and second-level support for hardware, software, network, and user-related issues. Monitor system performance, perform preventive maintenance, and resolve technical incidents promptly. Ensure the reliability and security of servers, storage systems, and network devices within the data center. Execute routine data center operations, including hardware installations, patching, cabling, and inventory management. Support IT infrastructure upgrades, deployments, and migrations in coordination with internal teams and external vendors. Maintain up-to-date documentation of infrastructure assets, configurations, and support procedures. Participate in on-call rotations to handle after-hours incidents and scheduled maintenance activities. Ensure compliance with company IT policies, backup strategies, and data protection standards. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent work experience. 3+ years of experience in IT support, system administration, or data center operations. Strong knowledge of Windows/Linux systems, virtualization (VMWare and Proxmox), and networking fundamentals. Hands-on experience with hardware installation, cabling, server racking, and monitoring tools. Familiarity with Active Directory, ITSM platforms (e.g., ServiceNow), and backup/recovery systems. Strong analytical, troubleshooting, and communication skills. Ability to work independently and manage multiple tasks under time pressure. Nice to Have Relevant certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate, or VCP. Experience supporting cloud or hybrid infrastructures. Sophos XGS Firewall knowledge What We Offer Dynamic and collaborative work environment. Opportunities for professional development and certification. Competitive compensation and benefits. If you think you can meet our requirements, please send you resume to ********************************** We look forward to meeting you asap!

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

Job Description: Jr. Litify Support Specialist Contract-to-Hire We are seeking a motivated Jr. Litify Support Specialist to support the ongoing maintenance, accuracy, and optimization of our Litify case management system. This role is responsible for updating client reporting guidelines, ensuring automated tasks run correctly, and assisting with general system data entry and support needs. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced environment. Key Responsibilities Review and monitor client reporting guidelines to ensure Litify reflects accurate compliance requirements Update client abstracts according to updated reporting standards Develop, maintain, and troubleshoot automated Litify tasks to support continuous system improvement Conduct routine system audits to confirm updates are functioning as intended Collaborate with the billing rates team to ensure updates and automation align with workflows Maintain thorough documentation of updates, changes, and processes Provide data entry support and assist with Litify system updates as needed Support Help Desk functions by addressing lower-level Litify inquiries Assist with special projects and assignments as requested Qualifications High school diploma required; bachelor's degree in a related field preferred Minimum 3 years of experience in legal billing, process automation, or similar support-focused roles Proficiency with Microsoft Office and SaaS-based tools Litify experience strongly preferred Strong attention to detail and high level of accuracy Ability to multitask, prioritize assignments, and meet tight deadlines Comfortable working in a dynamic, fast-paced environment Adaptable to shifting priorities and business needs Ideal Candidate Traits Personable, positive, and team-oriented Approachable and respectful Highly accountable and takes ownership of work

About Justrite Safety Group At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority-it's our passion. The Contribution You'll bring to this Role: The IT Support Analyst will be based out of our Brooksville, FL office and is responsible for providing outstanding technical support of computer systems and networking infrastructure. This role will serve as the first point of contact for all users seeking technical assistance, so this analyst will represent the face of IT in the company. The role will provide technical support directly to employees, performing on-the-spot diagnostic evaluations, discovering efficiency gains, and standardizing all routine tasks. The role will work in conjunction with IT staff members to support business partners, to ensure that all operational activities exceed the service level offerings along with business goals and objectives set for the enterprise. They will take service desk calls, work service desk tickets through a ticketing system, and assist in network administration and security. The role will also assist IT members with Active Directory Users & Computers, O365 administration, VoIP endpoint troubleshooting, and Exchange Management. The person will identify, prioritize, and resolve critical hardware, software, infrastructure, and security related issues that impact business operations for 1,500 users across many different sites. In this role, you will report directly to the Director of IT Operational Excellence, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals. About the Team: Our IT team is composed of talented professionals who are recognized as some of the best in the industry. They bring a wealth of experience and innovation, ensuring that we remain at the forefront of technology. With a collaborative mindset and a commitment to excellence, the team continuously drives success by creating solutions that power our operations. Whether developing cutting-edge tools or supporting our infrastructure, the IT team is integral in helping us achieve our business goals. What You'll Do at Justrite: Primary responsibility for day-to-day operations for the IT Service Desk, including prioritization and troubleshooting of end user support tickets, root-cause analysis, and issue resolution. Ensure service delivery and customer satisfaction exceed published service level agreements and report key performance indicators to the management team. Provide end user support across all virtual and physical machines, maintain up-to-date hardware/software on all end user machines and network hardware, according to update schedule Respond to customers via deskside, phone, email or MS Teams chat Create and maintain all standard work instructions as it relates to end user computing, network configs and mappings Monitor, in conjunction with applicable service providers, all critical production processes and technologies that have high visibility and impact on business operations Maintain company standards and assist with inventory management for both software, and hardware. Maintain license counts and compliance for all tools including ERP and associated applications Ability to work well in a team as well as individually Ability to lift up to 50 pounds Occasional after-hours support will be needed Your Skills and Expertise: To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum: BS in Computer Science, MIS, or related field strongly preferred BS in Information Technology, Systems/Network Administration, Computer Science, MIS, CIS or related field strongly preferred Certification in CompTIA A+, Network+ or MCP a strong plus 4 to 5 years of hand-on experience in fast-paced environment Experience supporting on-site and remote users in a Windows based environment for over 1,000 users Demonstrated experience in the following networking concepts: Directory Services (e.g. Windows 2016+ AD, LDAP, O365), Systems (e.g.AS/400, Windows, MS Exchange, VMware, VDI, RDS), Internet Protocols (e.g. DNS, HTTP, SMTP, SSL) Experience with different network types (i.e. LAN, WAN, VPN) and Cisco switch configuration Working knowledge using remote tools to support users on Remote Desktop Services or VMWare Additional qualifications that could help you succeed even further in this role include: Ability to image computers on site as well as keep all on-site hardware inventory ERP system knowledge a plus Great troubleshooting skills for: Windows 10, VPN, Windows Server, Active Directory, MS Office, Exchange Competent in handling software licensing process Ability to work efficiently under a fast-paced work environment while managing multiple priorities Ability to provide excellent customer service in a professional manner and explain technical jargon in non-technical terms to our users Strong logical & analytical skills Able to find root causes of problems & quickly implement solutions (good knack of troubleshooting hardware and software) Able to properly prioritize user requests according to urgency (Understand an Incident vs a Request) Excellent verbal and written communication skills. Ability to create Knowledge Base articles on IT procedures. Ability to learn new technical and business concepts very quickly Ability to update a ticket with notes of a good problem statement/troubleshooting before escalation (detail oriented) Compensation: The position offers a competitive base salary ranging from $65,000-$75,000. Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets. Benefits: Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We understand the importance of work-life balance, so we offer flexible hours and work options, giving you the freedom to manage your time effectively. These options vary depending on the specific roles and business needs. Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace. Why Choose Justrite Safety Group? As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment. Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.

Coke Florida is searching for an IT Engineering Cloud Systems/Database Admin to work out of our Tampa HQ facility, working Monday - Friday. What You'll Do: The Cloud Systems Administrator is responsible for the daily administration, monitoring, and support of the organization's cloud infrastructure and services. This role ensures the stability, security, and performance of cloud-hosted systems by performing routine maintenance, managing user access, supporting deployments, and assisting with troubleshooting. The administrator works closely with cloud engineers, developers, and security teams to maintain a reliable and compliant cloud environment. Roles and Responsibilities Administer cloud resources (virtual machines, storage, networking, databases, identity/access). Monitor system health, performance, and capacity across cloud environments (Azure). Perform routine updates, patching, and backups/restores of cloud systems. Administer on-prem/cloud base database administration tasks. Manage user accounts, roles, and permissions within cloud platforms. Troubleshoot and resolve day-to-day cloud infrastructure issues, escalating when necessary. Support cloud deployments and application integrations. Maintain system documentation, standard operating procedures, and runbooks. Assist in implementing security and compliance requirements, including IAM, encryption, and logging. Participate in disaster recovery and business continuity planning. Collaborate with engineers on cloud automation and optimization initiatives. For This Role, You Will Need: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 2-3 years of IT systems administration experience with exposure to cloud environments. Working knowledge of at least one cloud provider (AWS, Azure, or GCP). Familiarity with networking, virtualization, storage, and security concepts. Basic scripting experience (PowerShell, Bash, or Python) preferred. Certifications such as CompTIA Cloud+, or Azure Administrator Associate are a plus.

Full-time Description About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: Salary: $18.00 - $20.00 Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. Preventative care is 100% covered (free) on all plans. PTO is offered to full-time and part-time employees. 11 days of PTO and 10 paid holidays annually. Option to participate in the 401K plan with employer match. $15,000 in employee Life Insurance paid for by Metropolitan Ministries. Employee Assistance Program Option to participate in supplemental group insurance plans at affordable rates. Tuition reimbursement program Training and career development. Discounted membership at the YMCA. Job Functions: The Help Desk Support Level II's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes installing, diagnosing, repairing, maintaining, upgrading all PC hardware, software and equipment to ensure optimal performance. Receiving, prioritizing, documenting, and actively resolving end user help requests. Essential Responsibilities: Troubleshoot problem areas (in person, remote, by telephone, or via e-mail) in a timely fashion and provide end-user assistance. Assist systems staff when deploying new software and upgrade installations. Provide quality technical support services and customer service on a consistent basis. Support relating to technical issues involving Microsoft's core business applications and operating systems Support for client-specific applications including cloud-based services Basic technical support at the network level: LAN Troubleshoot a variety of computers, IP phones, peripherals, networking, or related software and hardware issues. Assist in workstation life cycle rotations. Provide and apply accurate and efficient technical and practical solutions to solve customer issues. Identifying and escalating issues quickly to responsibility owner. Document detailed and accurate technical notes regarding each customer issue and steps taken to resolve it throughout the customer interaction, ensuring completion before closing service requests. Maintain technical asset inventory. Develop user training manuals, help sheets, frequently asked questions and procedures. Consistently meet and exceed goals and service levels for customer service, technical quality and first call resolution. Basic understanding of the needs of the organization and its mission. Meet personal goals and actively contribute to the achievement of team and organizational targets/goals as stated on the KPI and in the annual plan. Attend required staff meetings and on-going trainings. Complete other duties as assigned. Requirements Education and Experience: Computer science coursework or equivalent work experience: 2 years A+ and/or Network + certifications are a plus. A minimum of 3-years of experience in a help desk support environment is required. Experience with service desk ticketing systems. Experience supporting Microsoft Office 365. Experience with Active Directory (account management). Skills Requirements: Troubleshooting of Microsoft Windows operating systems. Troubleshooting of Mobile and tablet operating systems such as Android and iOS. Knowledge of Virus/Malware removal processes. Ability to properly install, configure, and troubleshoot peripherals such as printers, scanners, webcams and other various devices. Excellent verbal and written communication skills. Ability to continually learn, be trained, and accept constructive feedback. Able to keep organized and efficient while handling multiple tasks or multiple customers at the same time. Detailed and goal oriented. Strong and dedicated work ethic. Ability to manage time effectively. Physical Requirements: Must be able to tolerate outdoor temperatures consistent with Florida climate and endure prolonged standing/walking/bending/stooping and stretching. Must be able to lift 50 lbs. or more. Must give in-person, hands-on help at the deskside level and may be asked to work in an outdoor environment. Other: Must demonstrate legal authorization to work in the United States. Must pass required background pre-employment screening. Must be able to communicate effectively in English. Requires a valid driver's license, a clean driving record. Must be able to work flexible schedules during the holiday season (October-December) and special events. Must work from our Tampa, FL campus. Must have reliable transportation. Able to work regular hours with possible weekend work, open availability and flexibility as needed, we are a 24/7 operation and some local travel may be required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at ****************************

Job Code **4671** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=4671) **Ghostrock,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **AEGIS IT Engineering Technician IV.** **Position Responsibilities:** + **_US Citizen_** + **_Only candidates currently possessing an Active Secret Clearance (or higher) will be considered for this position._** + High School Diploma or Equivalent. + Within the last ten years, have a minimum of four (4) years full-time technician experience leading maintenance, installation, test, or repair of AEGIS computers, peripherals, networking and display systems. + Experience with interpreting Equipment technical manuals, mechanical and electrical drawings. + A working knowledge of Microsoft Outlook, Word and Excel. + A working knowledge of Maintenance and Material Management (3M). + Experience at Regional Maintenance Centers (RMC) is advantageous. VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

About the Role The IT Support Analyst operates both independently and as part of a team to carry out IT Department initiatives. The main function of this position is to deliver Tier 1 through Tier 3 end-user support, both onsite and remotely. The analyst will also take on additional duties relating to various IT strategies that align with the objectives of our dynamic and rapidly expanding international organization. Reports to IT Manager Pay Classification Full-Time, Exempt Responsibilities Perform duties onsite in Tampa, FL Deliver outstanding support to end users across a range of technical issues Identify, investigate, resolve, and document technical problems efficiently Respond promptly to support tickets, telephone calls, emails, and direct requests from personnel Document, track, and monitor reported issues to facilitate timely resolution Simulate or recreate user problems to determine appropriate solutions Escalate support matters to relevant leadership when necessary Contribute to the development and maintenance of Service Desk process and technical documentation Track recurring issues and escalate them to management as required Conduct onboarding and offboarding for employees and contractors in accordance with A-LIGN standards Facilitate weekly new hire IT training sessions both remotely and onsite Coordinate packing and shipment of laptops and other IT equipment for remote staff Configure, set up, wipe, and repurpose computer equipment Maintain Microsoft Teams Rooms functionality Manage and update hardware and software inventory accurately Assist with and oversee office moves and maintenance within United States offices Complete additional tasks as directed by the IT Manager Collaborate effectively with other IT team members to deliver exceptional service Participate in special projects assigned by management Minimum Qualifications EDUCATION An Associate degree and relevant certifications or bachelor's degree / relevant work experience EXPERIENCE 3+ years of professional experience in an IT Help Desk or Service Desk role Proven experience in an inbound Help Desk/call center environment Experience working with a ticketing system, Zendesk preferred Basic technical support knowledge - specifically around desktops, laptops, Windows, MS Office, printers, etc. Experience supporting a Microsoft 365 environment Proven experience with M365 MEM/Intune Administration Possess a strong understanding of Windows, Office, Exchange Online, SharePoint Online, PowerShell, and Teams Experience with Jamf and Mac experience is a plus Experience with Microsoft Teams Rooms is a plus Experience with creating and maintaining system images Excellent troubleshooting skills SKILLS Ability to adapt to changing standards and expectations Ability to work in a fast-paced environment Ability to work individually as well as part of a team Ability to meet tight deadlines Ability to communicate with all levels of employees A high degree of motivation Benefits Healthcare, Dental, and Vision Benefits Employer Paid Life Insurance and Disability Insurance EAP - Employee Assistance Program Pet Insurance 401(k) Plan with Employer Matching Competitive Bonus Structure Home Office Reimbursement Certification Reimbursement Personalized Career Coaching Generous Paid Time Off Paid Office Closure December 25-January 1 Vacation Bonus Summer Hours About A-LIGN A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com Come Work for A-LIGN! Apply online today at A-LIGN.com and learn about life at A-LIGN by following us on LinkedIn. A-LIGN is an Equal Opportunity Employer. Minorities, women, disabled, and veterans encouraged to apply!

Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i. e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:******************* com/join-our-team/For more information about CGS please visit: ************ cgsfederal. com or contact:Phone: *****************Email: info@cgsfederal. com #CJ

Pono Aina Managemet is seeking a motivated Junior IT Administrator to join our growing team and support the daily operations and maintenance of our IT infrastructure. This is an excellent opportunity for a self-starter with a passion for technology who is eager to learn, grow, and gain hands-on experience in a dynamic environment. IT Administrators are responsible for the maintenance, configuration, and reliable operation of the IT infrastructure along with the ability to troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing issues, and reporting them to senior management. The IT Administrator must be well-rounded in IT to fulfill daily duties. Responsibilities and Duties: Configuring network specifications including interface configuration, VLAN management, ACLs, and NAT Running physical networking cables though-out the facility Wireless Access Point (WAP) installation, configuration, and periodic system maintenance Manage firewalls and VPNs Analyze and evaluate network performance, including availability, throughput, and latency Utilize network management tools to monitor the network infrastructure Document all aspects of the network infrastructure, including network diagrams, configuration, points of contact, etc., utilizing various programs within the O365 suite Work on both physical and virtual servers/desktops Installation, configuration, and patching IT Infrastructure in Windows and Linux OS Types Network Storage Experience, maintaining a Network Attached Storage File Shares Basic Qualifications: 1-2 years of relevant IT experience or a recent degree/certification in Information Technology, Networking, or a related field Basic knowledge of network fundamentals (TCP/IP, subnets, firewalls, switches, etc.) Familiarity with Windows and/or Linux operating systems Strong interest in network administration and systems troubleshooting Excellent organizational and documentation skills Ability to work independently and with a team in a fast-paced environment Strong problem-solving mindset and desire to learn. Desired Skills: Experience with TACLAN or similar systems, including military or defense applications. Strong communication skills and the ability to work collaboratively with cross-functional teams. Experience with VLANs, NAT, or basic router/firewall configurations Familiarity with Microsoft 365 tools (Word, Excel, Visio, SharePoint, etc.) Exposure to virtualization tools such as VMware or Hyper-V Hands-on experience running physical cable and managing WAPs Knowledge of storage systems, such as Network Attached Storage (NAS) Physical Work Environment: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Requires the ability to walk short distances. Exerting up to 15 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Hui Huliau and its subsidiaries are participants of E-Verify. Hui Huliau and its subsidiaries are drug free workplaces.

MSM North America is seeking an experienced and self-driven IT Administrator to manage all aspects of the company's IT infrastructure and cybersecurity environment in a defense and U.S. Government contracting environment. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards. As the organization's sole IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem. Key Responsibilities: IT Operations & Support Provide timely help desk support and technical assistance to end users across the organization. Manage user accounts, permissions, and access controls through Azure Active Directory. Install, configure, and maintain software, hardware, and networking systems. Monitor and troubleshoot performance issues across endpoints, servers, and cloud services. Support LANs, VPNs, and secure internet/intranet connections. Cloud & Infrastructure Management Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune. Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access. Configure and manage Microsoft Defender and related security tools to detect and respond to threats. Implement, monitor, and maintain system backups, disaster recovery, and failover procedures. Manage configuration and patch management processes to ensure operational reliability. Cybersecurity & Compliance Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards. Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls. Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365. Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities. Maintain documentation and evidence to support audits, assessments, and compliance reporting. Train staff on secure technology practices, phishing awareness, and data protection protocols. Qualifications Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience. 5+ years of IT support or system administration experience, with prior witch in defense, aerospace, or U.S> Government contracting environments required. Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks. Skills & Certifications Proficiency in Azure AD, Intune, and Microsoft Defender. Knowledge of IT security best practices, access management, and endpoint protection. Preferred Certifications: Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Security+ or equivalent Work Environment This is a full-time, onsite position based at MSM's St. Petersburg, FL headquarters. he IT Administrator will engage regularly with leadership, program teams, and external auditors to maintain secure, compliant, and efficient IT operations. U.S. Persons required. Ability to obtain and maintain a U.S. Government Security Clearance preferred.

IS ON-SITE ONLY, LOCATED IN Dunedin, FL*** Soarin Group is a fast-growing technology company that helps organizations gain a competitive advantage through people and technology. We hustle every day to help meet the unique needs of each organization we work with and we are looking for IT Systems Administrators in the Dunedin and surrounding areas to help our team and the organizations we work with grow. We offer great benefits including, self managed time off, medical reimbursement, free life/dental/vision, cell phone & internet reimbursement, wellness incentives and more! What we are looking for in a Systems Administrator: Proven experience as a Systems Administrator, Network Administrator or similar role Experience with databases, networks (LAN, WAN) and patch management Knowledge of system security (e.g. intrusion detection systems) and data backup/recover Extensive knowledge of Microsoft Windows and supporting applications Familiarity with various operating systems and platforms Resourcefulness and problem-solving aptitude Ability to communicate effectively and professionally with all clients and coworkers Past work experience in a high-traffic customer service setting Excellent phone etiquette Excellent customer service skills that exceed customers' expectations Strong problem solving and research skills Ability to acquire and maintain a working knowledge of a wide range of applications and services Continual awareness of changes that directly affect other team members and customers What our Systems Administrators do: Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements Develop and maintain installation and configuration procedures Contribute to and maintain system standards Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups Perform regular security monitoring to identify any possible intrusion Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary Perform regular file archival and purge as necessary Create, change, and delete user accounts per request Provide support per request from various clients Investigate and troubleshoot issues Repair and recover from hardware or software failures. Coordinate and communicate with impacted clients Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary Upgrade and configure system software that supports infrastructure applications per project or operational needs Maintain operational, configuration, or other procedures Perform periodic performance reporting to support capacity planning Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required Maintain data center environmental and monitoring equipment Participate in on-call rotation Interested!? If you love a fast-paced environment that will challenge and grow your skills and abilities, we would love to hear from you! Submit your cover letter and resume today!

Please note that applications must be completed and submitted by 11:59 pm ET on the day prior to the close date listed on the job posting. Mission: Provide Superior Services that Inspire Community Pride Vision: To be the Community of Choice in Tampa Bay Values: Integrity, Collaboration, Passion, Creativity Largo's commitment to a High Performance Organization (HPO) model builds a flexible and resilient organization that intentionally builds leadership capacity at all levels of the organization. CITY OF LARGO ... Naturally A Great Place to Work! Closing: 01/6/2026 Salary: $64,314 - 102,877 USD Annually Job Summary: Starting Salary Range: $64,313.60 - $73,954.40 The Workday Enterprise Application Administrator will serve as a key resource for managing and optimizing the City's Workday platform, which supports Human Capital Management (HCM), Payroll, Procurement, and Financial Management functions. This role ensures that Workday aligns with Largo's operational goals, compliance requirements, and customer service standards. Key Responsibilities: Configure and maintain Workday modules to support citywide processes such as employee onboarding, benefits administration, and procure to pay processes. Collaborate with HR, Finance, and IT teams to streamline workflows and improve data accuracy across departments. Develop custom reports and dashboards to provide actionable insights for leadership Manage system upgrades, testing, and troubleshooting to ensure minimal disruption to city services. Responsible for maintaining Workday Enterprise Interface Builder (EIB) templates and managing integrations with third-party systems to ensure accurate data flow and system interoperability Ensure compliance with state and local regulations, data security standards, and internal policies. Provide training and guidance to end-users, promoting adoption and effective use of Workday tools. Preferred Skills & Qualifications: Experience with Workday experience in a public-sector or government environment. Strong understanding of HR and payroll processes, budgeting, and reporting requirements for municipalities. Ability to manage projects and coordinate with multiple stakeholders, including IT PMO, HR, and Finance teams. ESSENTIAL DUTIES AND RESPONSIBILITIES: All employees share components of leadership, management, technical, and team skills to assist in making the City of Largo the community of choice in Tampa Bay. Leadership * Demonstrates an understanding and reflection of the City's mission, vision, and values and a commitment to achieve organizational goals aligned with the City's strategic plan * Champions a high performance work culture that encourages and embraces new ideas, develops individuals and welcomes and encourages diverse perspectives * Articulates strategic and innovative thinking and provides clarity to deliver superior services * Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture Management * Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities * Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance Technical * Function as a Subject Matter Expert (SME) for the application(s) within a particular knowledge domain, requiring both technical knowledge and the ability to quickly gain expertise in a specialized subject * Evaluate, analyze, design, implement, and document department business work flow processes in order for optimization and automation * Plan, configure, and implement the software application(s) within the department * Administer user access, groups, and permissions to the application(s) * Manage data, business rules, configuration, and documentation related to the software application(s) * Create and document Standard Operating Procedures (SOPs) related to the application(s) * Communicate information about the application(s) to staff and escalate issues to IT support and management as needed * Ensure the software application's availability, confidentiality, and integrity to end users * Generate reports using SQL or other applicable methods to meet the reporting needs of users and management * Provide technical training and support to system users * Perform research, development, and beta testing for upgrades * Serve as a liaison between internal application users and vendors for problems, upgrade, and support * Coordinate the migration of existing processes and data to the application in consultation with other members of the IT Department and vendors * Coordinate the integration of the application with other City systems in consultation with other members of the IT Department and associated vendors * Participate in the strategic development of department goals, objectives, and budget requests by keeping management advised on the operational status and performance of the application, as well as planned upgrades Team Skills * Supports honest and transparent decision-making * Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments * Openly exhibits a positive attitude, in words and action, and encourages others to do the same Performs related work as required. EMERGENCY RESPONSE STATUS: As a condition of employment, City of Largo employees will be required to work as directed during an undeclared and/or a declared emergency. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the official job description. MINIMUM QUALIFICATIONS Education and Experience: * Bachelor's degree in Computer Science, Information Technology (IT), Management Information System (MIS), or a closely related field from an accredited four-year college or university and five (5) years of directly related work experience working in progressively more advanced assignments in computer systems management, configuration, and software implementation; or equivalency of training and experience * Experience writing SQL statements preferred * Valid Driver's License Knowledge, Skills, and Abilities: * Advanced knowledge of: * complex software configuration * modern computer industry terminology, processes, and practices * Knowledge of mapping business work flow processes * Skill and judgment necessary to identify, troubleshoot, and either resolve or escalate issues to the proper channels * Ability to take a proactive approach towards supporting and ensuring the proper functioning of a mission critical software application for end users * Knowledge of complex software applications, advanced database administration, user administration, and concepts of Geographical Information Systems (GIS) * Ability to create an agenda, run meetings, and send out meeting notes on topics related to the software application * Excellent verbal, written communication, and presentation skills required * Must have excellent customer service skills WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Work Environment: 95% inside a climate controlled building; 5% outside which includes driving. Physical Requirements: The essential functions of the job require: sitting approximately six (6) hours per day, standing less than one (1) hour per day, and walking approximately one (1) hour per day. The job also requires frequent file manipulations, grasping, pulling, and repetitive motion, with occasional bending/stooping, kneeling, and lifting objects weighing up to 15 pounds. On rare occasions the work requires climbing, pushing, reaching, and lifting/carrying objects weighing up to 44 pounds. Sensory Requirements: Hearing: Ability to understand what others are saying in normal conversation and on the telephone. Speaking: Ability to communicate orally with others and speak effectively on the telephone and while giving presentations to groups. Seeing: Ability to see and read computer monitor screens, operate a vehicle, and read normal and/or fine print. Driving Requirements: Requires occasional driving and possession of a valid Florida Driver's License. Technology: The work requires ability to operate telephones, smart phones, tablets, photocopiers, printers, desktop and/or laptop computers, calculators and all associated software. The work also requires proficiency with computer hardware and software programs including word, spreadsheet and/or database applications, internet applications, and database management. IMPORTANT INFORMATION: No - DRUG TESTING (Safety Sensitive) No - CHILDCARE FINGERPRINTING Yes - CREDIT CHECK Yes - FDLE AND CJSTC SECURITY CLEARANCE: As mandated by the FDLE, CJSTC and the Largo Police Department, this position may be subject to additional security clearances due to access to the police department facility or police department's electronic data.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description MSM North America is seeking an experienced and self-driven IT Administrator to manage all aspects of the company's IT infrastructure and cybersecurity environment in a defense and U.S. Government contracting environment. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards. As the organization's sole IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem. Key Responsibilities: IT Operations & Support Provide timely help desk support and technical assistance to end users across the organization. Manage user accounts, permissions, and access controls through Azure Active Directory. Install, configure, and maintain software, hardware, and networking systems. Monitor and troubleshoot performance issues across endpoints, servers, and cloud services. Support LANs, VPNs, and secure internet/intranet connections. Cloud & Infrastructure Management Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune. Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access. Configure and manage Microsoft Defender and related security tools to detect and respond to threats. Implement, monitor, and maintain system backups, disaster recovery, and failover procedures. Manage configuration and patch management processes to ensure operational reliability. Cybersecurity & Compliance Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards. Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls. Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365. Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities. Maintain documentation and evidence to support audits, assessments, and compliance reporting. Train staff on secure technology practices, phishing awareness, and data protection protocols. Qualifications Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience. 5+ years of IT support or system administration experience, with prior witch in defense, aerospace, or U.S> Government contracting environments required. Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks. Skills & Certifications Proficiency in Azure AD, Intune, and Microsoft Defender. Knowledge of IT security best practices, access management, and endpoint protection. Preferred Certifications: Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Security+ or equivalent Work Environment This is a full-time, onsite position based at MSM's St. Petersburg, FL headquarters. he IT Administrator will engage regularly with leadership, program teams, and external auditors to maintain secure, compliant, and efficient IT operations. U.S. Persons required. Ability to obtain and maintain a U.S. Government Security Clearance preferred.