Information technology/support technician jobs in Carson City, NV

Senior Service Desk Technician Employment Type: Full-Time We are seeking an experienced Senior Service Desk Technician to provide advanced technical support across a Windows-based environment. This role will serve as an escalation point for Tier 1-2 issues, manage endpoint configurations, and support device lifecycle management using Microsoft Intune. The ideal candidate is highly skilled in troubleshooting, customer service, and modern endpoint management, with the ability to mentor junior technicians and improve support processes. Key Responsibilities Technical Support & Troubleshooting Serve as the primary escalation point for complex hardware, software, and network issues within a Windows environment. Troubleshoot and resolve issues related to Windows OS, user profiles, authentication, VPN, network connectivity, and standard business applications. Manage and support Microsoft 365 applications, account administration, and security controls. Provide remote and deskside support for end-users, including VIP and executive-level staff. Microsoft Intune & Endpoint Management Configure, deploy, and manage Windows devices through Microsoft Intune (Endpoint Manager). Create and maintain Intune policies, compliance configurations, device enrollment profiles, and application deployment packages. Perform patching, updates, and security policy enforcement across all managed devices. Troubleshoot device compliance, enrollment, and application deployment issues. Service Desk Operations Monitor, triage, and resolve tickets within agreed SLAs while maintaining detailed documentation. Identify recurring issues and implement solutions or knowledgebase articles to reduce volume. Support onboarding/offboarding workflows including account creation, device provisioning, and permissions management. Maintain asset inventory, device lifecycle tracking, and hardware refresh activities. Process Improvement & Leadership Mentor junior Service Desk staff and assist with technical training. Recommend improvements for system performance, endpoint security, and service desk workflows. Collaborate with IT leadership on small-to-medium infrastructure and application projects. Ensure compliance with security and organizational IT policies. Required Qualifications 3-5+ years of IT support experience in a Windows enterprise environment. Hands-on experience with Microsoft Intune/Endpoint Manager, including device provisioning and policy management. Strong knowledge of Windows 10/11, Active Directory, Azure AD, Group Policy, and basic networking fundamentals. Experience supporting Microsoft 365 applications and administration. Ability to troubleshoot complex issues independently and provide clear resolutions. Strong customer service, communication, and documentation skills. Preferred Qualifications CompTIA A+, Network+, or Microsoft certifications (MD-100/MD-101, MS-900, etc.). Experience with PowerShell scripting for automation and administrative tasks. Familiarity with ITIL practices and service management tools (Jira, ServiceNow, Zendesk, etc.).

Working for a large gaming company. Licensed in around 300 gaming jurisdictions, operating in over 90 countries and offering a unique blend products and services, online gaming, to slot machines. Project: Contract Role: This position is for a Service Desk support tech. They will be providing day to day support for the local employees roughly 700 individuals. This position is responsible for providing support to users of the company's computer network and telephone systems. Techs will take calls, enter issues into the helpdesk tracking system and will attempt to solve the problem on first contact. If problem cant be solved, the tech will pass the call to a level-2 engineer. Issues may involve support for desktops/laptops, operating systems, servers, applications and remote access systems. Responsible for resetting user passwords and voicemail accounts. Responsible for monitoring server and application systems and responding to alerts as needed. Responsible for set up of new users on the network. He/she determines access, establishes passwords and new user accounts as required. Additional Skills & Qualifications This is a service desk position. So you will be asked to take calls, virtual Smart Bar, password resets. If they candidate does not want to do password resets this in not the role for them. Customer service is also a huge part of this need. They will be the main support for the Reno office. Second largest gaming manufacturing company. It is a good blended role that will allow a candidate the ability to work in a large environment. They do have the opportunity to go full-time with good performance but there are no guarantees there. Many of the individuals we have placed in this group are still there. Work Environment: In Office, Monday - Friday, 8am-5pm

Hi We are looking for an IT Support Engineer with 1-3 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools. Job Title: Desktop IT Support Engineer Location: Reno, NV Onsite Work Full Time start date: 15th December 2025 Job Responsibilities: IT Support Engineer - (1-3 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support

About the Role Direct Line is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data centers and technology companies. Direct Line is backed by private equity firm and headquartered in Fremont, California with additional locations in US, Asia-Pacific and Europe. We are looking for a highly energetic, result oriented, passionate, and hands-on team members with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision. What You'll Do Installation/decommissioning of network and cabling infrastructure in a Data Center environment. Deliver sustainable and repeatable solutions and processes, always with an eye on improvement. Provide structured feedback on project progress to Stakeholders. Exhibit quality workmanship on all work and maintain Data Center cleanliness. Follow all production, safety and quality standards, codes, and industry best practices. Collaborate with various Stakeholders to remove project obstacles. Reading and comprehending blueprints and building documentation/redline work. Broad understanding of Data Center infrastructure technologies. What You'll Need Knowledge and use of basic telecom hand tools. Must understand customer service. Clear understanding of job safety requirements. Be able to read and understand floor plans. Should be familiar on wiring schemes and wiring testing. Should be able to pull all types of low voltage cable. Should understand and be capable in performing field terminations and labeling. Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians. Capable of maintaining orderly paperwork, capable of running service jobs. Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations. Capable of working in Data Centers Shall be able to install ladder racking and seismic bracing both above and under raise floor. Basic understanding of both copper and fiber cable testing and troubleshooting. Read and understand blueprints and design document Dress and furcate fiber trunks for splicing Maintaining orderly paperwork and running service Fusion Splice including Ribbon/Single OSP/ISP Install, connect, and decom network equipment Operate DSX 5000 tester/OTDR Tester Program testers Download test results to Linkware/Linkware Live Save test results, verify, and submit to customer Create mass labels and apply per Portmap Differentiate live cables from decom cable Copper testing and troubleshooting Conduct Service Swaps of live networking devices Understand "FIM" database and operate scanners Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience. #directline #cbredirectlinereferral

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki Support, Platform and Product Engineering and Product Management organizations to deliver top class Customer and Support Experience. As a People Leader within the Meraki Escalations Engineering organization, the desired candidate will: * Oversee the work of Escalation Engineers and Product Specialists within the Meraki Dashboard product domain. * Take accountability for driving customer escalations (Executive Escalations) through to resolution and closure. * Handle difficult conversations with customers and key stakeholders confidently and professionally during escalations. * Partner closely with regional and technology counterparts to deliver operational excellence for customers, partners, and internal teams. * Drive high-quality standards for Customer Found Defect (CFD) triage and issue scoping. * Monitor key performance indicators and quality measures for escalations and CFDs. * Collaborate cross-functionally with Development Engineering, Product Management, Sales, and Support teams with a strong closed-loop mindset. * Provide thought leadership on serviceability, support readiness, documentation, process, and training. * Guide and support team members in professional development, performance management, and career progression. * Communicate effectively to ensure the team remains informed of company, organization, and team priorities. * Lead and participate in team rituals including team meetings, 1:1 syncs, and group/product-specific sessions. * Maintain a positive outlook and leadership presence in a fast-paced, dynamic environment. * Advocate for AI and automation to enhance products, services, and operational efficiency. Required Experience/ Knowledge/ Skills: * 10+ years of overall experience in IT Services/ Engineering organizations with global presence, with 7+ years as a People Leader. * University Degree in IT or a related major. * Strong working knowledge of IT Networking products, backend infrastructure (Cloud & On-Prem) and their application towards delivering business outcomes. * Demonstrates a solid understanding of the Meraki Dashboard and product portfolio. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $158,200.00 - $241,700.00 Non-Metro New York state & Washington state: $140,600.00 - $241,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Reno, NV. This on-site role is part of a mission-critical IT support team delivering responsive technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, manage mobile devices, and ensure end-user systems remain secure, updated, and operational. This is an excellent opportunity for a technician looking to support a high-impact federal mission while gaining experience in enterprise-level IT operations. **Key Responsibilities** · Provide Tier 1 IT support for desktops, laptops, mobile devices, and tablets. · Respond to user requests via phone, email, and in-person support channels. · Support and troubleshoot Apple iPads, iPhones, and Android mobile devices. · Install, configure, and maintain desktop/laptop hardware and software. · Track and manage IT service tickets and escalate complex issues as needed. · Participate in equipment deployments and system upgrades. · Communicate the status of pending requests, outages, and maintenance activities to end users. · Maintain documentation and knowledge base articles as needed. · Collaborate with server and network teams to resolve cross-functional issues. **Minimum Qualifications** · Associate's degree in IT or related field, or equivalent work experience. · 2+ years of hands-on experience in a help desk or desktop support environment. · Strong troubleshooting skills with Windows 10/11 and Microsoft Office 365. · Exposure to supporting mobile devices in an enterprise environment. · Strong communication and customer service skills. · Ability to work independently in a fast-paced federal workplace. · Must be eligible to work in the United States and pass a federal background check. **Preferred Qualifications** · Experience working with federal agencies or in a government contracting environment. · Familiarity with ServiceNow, Remedy, or other ITSM/ticketing platforms. · Certifications such as CompTIA A+, Network+, or ITIL Foundation. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile:** We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (************************** NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture! \#NAI #DICE

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job DescriptionBenefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off - WORK FROM YOUR HOME (First 4 weeks of training, Monday to Friday: 9am - 6pm) Full Time Hours: Monday - Friday: 11am - 8pm Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you! Looking for a candidate that meets the following criteria: Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Strong documentation skills. Fierce attention to detail and strong multi-tasking skills Ability to mentor and be mentored Strong technical background and interest Desire to solve complex problems and learn from them! Skills: Windows 10 Network Printers and Deployment LAN and WAN Networking General Hardware and Software Troubleshooting Some knowledge: Windows Server 2019 Office 365 and Exchange Administration Active Directory Group Policy Hyper-V and/or VSphere/ESXi As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO. Come join our team!

Under the general direction of the IT Manager, the Systems Administrator is responsible for the maintenance, configuration, and optimization, of all IT systems infrastructure within the organization. In addition to the essential functions, the Systems Administrator will also be required to assist the IT team in project-related work, scoping, data backups, patching, and cyber security efforts. This position may also be required to assist in basic helpdesk functions as needed. Reports to the IT/IS Manager. POSITION REQUIREMENTS: Minimum Education Bachelor's degree in computer science or related field preferred; Experience in related fields may be substituted for education on a year-for-year basis. Certifications/Licensure: Microsoft Server 2019/2022. Azure cloud. SQL 2019/2022. VM-Ware or comparable software. Other systems-related certifications will be considered. Preferred Work Experience: Previous experience working in a healthcare setting. 3-4 years of experience in an IT Administrator role or industry equivalent. Experience with configuring/deploying IT systems such as firewalls, servers, data backups, patches, and basic networking. Working knowledge of SQL, HL7, VPN, WSUS, DNS, DHCP, DFS, Cisco VOIP systems, Domain Controllers, documentation and cyber security best practices. POSITION ESSENTIAL FUNCTIONS: Tracks hardware equipment and assists with annual budgetary recommendations. Operates, maintains, and tests all IT related backup systems according to industry standard. Assists in the overall planning and execution of organizational cyber security efforts. Maintains, tests, and deploys all updates or patches related to IT infrastructure. Manages overall patch update schedule for the organization through change management procedures. Facilitates timely and effective communication to departmental and organizational leadership regarding the status of work requests, deliverables and issues. Contributes to the resolution of help desk tickets. Responds to requests in a timely and professional manner. Completes issue reporting and tracking, manages solutions through change management processes. Provides a central resource for all systems related requests and projects. Provides technical support as needed. Performs scheduled and non-scheduled maintenance operations. BENEFITS: If you are scheduled to work part-time at least 20 hours per week and full-time at least 32 hours per week, you are eligible for benefits on the first day of the month following 30 days of employment. NO STATE INCOME TAX Hometown Health Medical, EyeMed Vision, Guardian Dental and Flexible Spending Account. Vanguard 401(k) with match. Employer paid Care Flight Membership for your household (full-time employees) (A Division of REMSA). Employer Paid Basic Life and AD&D insurance. Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability). Earned Time Off, Sick Leave and Paid Holidays. Nevada 529 College Fund. Unum Employee Assistance Program. Employer paid Credit monitoring and Identity Theft Program through CyberScout. Tuition Reimbursement, Clinical Ladder* & HRSA Loan Repayment Program* (*for qualifying positions). Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+. Paid Volunteer Hours for staff to help in the community. and More... CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE "BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022, 2024 & 2025! WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!! Mon - Fri ; 9am - 5 PM.

Full-time Description IT Specialist - Help Desk Status: Full-Time | Onsite Join New Deantronics! We're seeking a full-time IT Specialist - Help Desk to support our growing team. This role is in-person. In this role, you'll provide front-line technical support, keep our systems running smoothly, and help ensure employees have the tools they need to succeed. If you enjoy solving problems, delivering great service, and staying current on new technology, this is the place for you! Why You'll Love Working Here Comprehensive Health Coverage (employer paid) - Medical, dental, and vision plans Life Insurance - Employer-paid basic life 401(k) with Employer Match - Plan for your future with our discretionary match Generous Paid Time Off - 20 days of PTO to rest and recharge What You'll Do Troubleshoot and resolve hardware/software issues for desktops, laptops, printers, and other devices Install and configure desktop and laptop equipment Maintain computer systems and networks, including backups, security, and updates Troubleshoot and support remote equipment and software Provide timely, professional customer service to employees Support IT documentation, policies, and training materials Stay current with emerging technologies and best practices What We're Looking For Experience in IT support, help desk, or system administration Knowledge of Windows, Mac, and Linux operating systems Strong expertise in Microsoft Office 365 Suite Experience with VMware Knowledge of Cisco networking and Webex Control Hub administration Experience with Cisco Webex Room video systems Ability to work independently and collaboratively Strong communication, problem-solving, and organizational skills A passion for technology and continuous learning If you're ready to put your tech skills to work in a supportive, collaborative environment-apply today to join New Deantronics as our next IT Specialist - Help Desk professional! Requirements Bachelor's Degree in Informational Technology or related field - Preferred 3-5 Years experience in a related role - Preferred CompTIA A+ Certification - Preferred Microsoft 365 Certified: Administrator Expert - Preferred Experience with Solidworks- Preferred Salary Description $25.00 -$28.00 per hour

Basic Purpose Provides personal computer hardware and software installation, configuration and troubleshooting for internal customers. Responsibilities Essential Duties and Responsibilities Performs installations and troubleshooting functions quickly and efficiently while producing a quality product. Consults with user departments to identify application opportunities, application justification and hardware/software requirements. Works with other team members to improve the processes needed to provide quality support for all customers. Updates and maintains on-line problem tracking information. Communicates effectively in oral and written form. Enhances knowledge of existing and emerging technologies by acquiring certifications and attending training classes. Develops solutions to business problems and conducts research of technical issues. Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company. Performs related duties as assigned. Qualifications Essential Education, Skills, and Environment Education and Work Experience Bachelor Degree in the area of specialty from an accredited school and 3-5 years of related work experience. Candidates that do not possess an associate's degree must have a minimum of 7 years of related work experience. Specialized Knowledge and Skills Demonstrated knowledge of: Microsoft operating systems, MS Word, MS Excel, and MS Access Intel based personal computer hardware configuration and installation Troubleshoot and resolving MS networking and client problems. Skills such as: Problem solving, interpersonal and communication. Equipment and Applications PCs, smartphones, tablets, word processing, spreadsheet and database software. Work Environment and Physical Demands General office environment. Must be able to drive. Minimal travel required. Must be able to lift 50 pounds.

About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki Support, Platform and Product Engineering and Product Management organizations to deliver top class Customer and Support Experience. As a People Leader within the Meraki Escalations Engineering organization, the desired candidate will: + Oversee the work of Escalation Engineers and Product Specialists within the Meraki Dashboard product domain. + Take accountability for driving customer escalations (Executive Escalations) through to resolution and closure. + Handle difficult conversations with customers and key stakeholders confidently and professionally during escalations. + Partner closely with regional and technology counterparts to deliver operational excellence for customers, partners, and internal teams. + Drive high-quality standards for Customer Found Defect (CFD) triage and issue scoping. + Monitor key performance indicators and quality measures for escalations and CFDs. + Collaborate cross-functionally with Development Engineering, Product Management, Sales, and Support teams with a strong closed-loop mindset. + Provide thought leadership on serviceability, support readiness, documentation, process, and training. + Guide and support team members in professional development, performance management, and career progression. + Communicate effectively to ensure the team remains informed of company, organization, and team priorities. + Lead and participate in team rituals including team meetings, 1:1 syncs, and group/product-specific sessions. + Maintain a positive outlook and leadership presence in a fast-paced, dynamic environment. + Advocate for AI and automation to enhance products, services, and operational efficiency. Required Experience/ Knowledge/ Skills: + 10+ years of overall experience in IT Services/ Engineering organizations with global presence, with 7+ years as a People Leader. + University Degree in IT or a related major. + Strong working knowledge of IT Networking products, backend infrastructure (Cloud & On-Prem) and their application towards delivering business outcomes. + Demonstrates a solid understanding of the Meraki Dashboard and product portfolio. **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $158,200.00 - $241,700.00 Non-Metro New York state & Washington state: $140,600.00 - $241,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description IT Systems Administrator - Full Time Under the general direction of the IT Manager, the Systems Administrator is responsible for the maintenance, configuration, and optimization, of all IT systems infrastructure within the organization. In addition to the essential functions, the Systems Administrator will also be required to assist the IT team in project-related work, scoping, data backups, patching, and cyber security efforts. This position may also be required to assist in basic helpdesk functions as needed. Reports to the IT/IS Manager. POSITION REQUIREMENTS: Minimum Education Bachelor's degree in computer science or related field preferred; Experience in related fields may be substituted for education on a year-for-year basis. Certifications/Licensure: Microsoft Server 2019/2022. Azure cloud. SQL 2019/2022. VM-Ware or comparable software. Other systems-related certifications will be considered. Preferred Work Experience: Previous experience working in a healthcare setting. 3-4 years of experience in an IT Administrator role or industry equivalent. Experience with configuring/deploying IT systems such as firewalls, servers, data backups, patches, and basic networking. Working knowledge of SQL, HL7, VPN, WSUS, DNS, DHCP, DFS, Cisco VOIP systems, Domain Controllers, documentation and cyber security best practices. POSITION ESSENTIAL FUNCTIONS: Tracks hardware equipment and assists with annual budgetary recommendations. Operates, maintains, and tests all IT related backup systems according to industry standard. Assists in the overall planning and execution of organizational cyber security efforts. Maintains, tests, and deploys all updates or patches related to IT infrastructure. Manages overall patch update schedule for the organization through change management procedures. Facilitates timely and effective communication to departmental and organizational leadership regarding the status of work requests, deliverables and issues. Contributes to the resolution of help desk tickets. Responds to requests in a timely and professional manner. Completes issue reporting and tracking, manages solutions through change management processes. Provides a central resource for all systems related requests and projects. Provides technical support as needed. Performs scheduled and non-scheduled maintenance operations. BENEFITS: If you are scheduled to work part-time at least 20 hours per week and full-time at least 32 hours per week, you are eligible for benefits on the first day of the month following 30 days of employment. NO STATE INCOME TAX Hometown Health Medical, EyeMed Vision, Guardian Dental and Flexible Spending Account. Vanguard 401(k) with match. Employer paid Care Flight Membership for your household (full-time employees) (A Division of REMSA). Employer Paid Basic Life and AD&D insurance. Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability). Earned Time Off, Sick Leave and Paid Holidays. Nevada 529 College Fund. Unum Employee Assistance Program. Employer paid Credit monitoring and Identity Theft Program through CyberScout. Tuition Reimbursement, Clinical Ladder* & HRSA Loan Repayment Program* (*for qualifying positions). Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+. Paid Volunteer Hours for staff to help in the community. and More... CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE "BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022, 2024 & 2025! WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!! Mon - Fri ; 9am - 5 PM.