Information technology/support technician jobs in Chandler, AZ

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Primary City/State: Phoenix, Arizona Department Name: Lab-BUMCP Work Shift: Evening Job Category: Lab Join one of Arizona's leading diagnostic labs at Sonora Quest, where your work directly supports life-saving medical testing and patient care. Whether you're beginning your lab career or bringing experience to the table, this role offers hands-on impact and career growth in a high-demand healthcare setting. Come do great work on behalf of better health! POSITION SUMMARY This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem-solving skills. This position serves as a department resource and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA). Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. PHYSICAL DEMANDS/ENVIRONMENT FACTORS Able to stand, walk, bend, squat, reach, and stretch frequently. Use material handling equipment to push/and or pull up to 75 pounds and required to lift, push and/or pull up to 25 pounds. Requires manual dexterity. Must use standard precautions due to threat of exposure to blood and body fluids, chemical, electrical and biological hazards. Ability to distinguish colors and to take direction and assimilate instructions quickly. Requires use of personal computer, printers, copiers, telephone, fax and department specific equipment. KNOWLEDGE, SKILLS AND ABILITIES Must exhibit personal maturity and responsibility. Excellent reading, writing and math abilities. Communicates effectively in oral and written formats sufficient to demonstrate comprehension. Ability to perform detailed work; work with frequent interruptions, multi-task, problem solve and memorization. Ability to take direction and assimilate instructions quickly. Detail oriented and exceptional organizational skills. Basic computer skills. Must exhibit skills in exceptional customer service, good performance review and passing on-site competency evaluation and /or assessment as defined by the department. MINIMUM QUALIFICATIONS Technical Coordinator I: Associate degree in a medical laboratory technology, medical laboratory science or clinical laboratory science with four (4) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area OR Bachelor's degree in chemical or biological science (transcripts will be reviewed to determine eligibility) with two (2) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility. For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with two (2) years of experience in that discipline is required. Technical Coordinator II: Bachelor's Degree in medical laboratory science/medical technology, OR Bachelor's degree in chemical or biological science (transcripts may be reviewed to determine eligibility) AND certification (MLS or categorical). Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility. For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with four (4) years of experience in that discipline is required. PREFERRED QUALIFICATIONS Additional related education and/or experience. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

IT Support Specialist Employment Type: Full-Time Department: IT / Operations About TurboVets TurboVets builds the technology infrastructure that helps America's veterans get faster, fairer access to care. Our systems power the people who serve that mission - every device, login, and network connection keeps the company running smoothly. We operate on three principles: ownership, precision, and mission. If you take pride in reliable systems and thrive in high-accountability environments, you'll fit right in. The Role We're hiring an IT Support Specialist to own on-site IT operations across our U.S. offices. This isn't just a helpdesk position - you'll build and maintain the systems our teams rely on to move fast and stay secure. You'll handle onboarding, device management, and access control across our cloud and SaaS ecosystem. You'll partner with Operations, Engineering, and People to keep infrastructure tight, documentation clear, and every employee supported. As TurboVets scales, you'll help shape IT processes, security standards, and automation systems that support a growing national team. What You'll Do Run onboarding and offboarding end-to-end: hardware, credentials, access, and security. Automate the onboarding process wherever possible to increase efficiency and consistency. Manage device health and compliance through Sophos and JamfNow in a Mac-first environment. Maintain SaaS and cloud access across AWS, O365, Cloudflare, Copilot, Cursor, 1Password, AWS, and Google Workspace. Configure and manage Cloudflare WARP VPN for endpoint and network integrity. Administer Google Admin Console: group permissions, SAML SSO, OAuth app controls, to include OKTA (to later be implemented). Support Google Cloud API and service account access (Maps and related integrations). Oversee Slack administration - app integrations, channel membership, archiving, and vendor access. Partner with Operations to maintain asset tracking, hardware returns, and policy documentation. Extremely organized IT Dev Ops organization, passing quarterly 3rd party audits, to include documentation, visual diagrams of environments and configurations. Drive process improvement in collaboration with the DevOps team and strengthen security hygiene across the IT environment. Constantly learning, adjusting and finding things to improve, implement, organize and structure. We seek the most organized, structured, detailed and documented environment as a 50 person company, soon to turn into 150 in 6-9 months. What You Bring 3-5 years of experience in IT support or systems administration. Proficiency in Google Workspace administration and MDM tools (JamfNow or equivalent). Understanding of SAML, OAuth, and SSO frameworks. Familiarity with AWS IAM, Cloudflare access management, and SaaS security practices. A methodical, detail-oriented mindset. The ability to translate technical issues into clear, actionable communication. Calm under pressure and dependable when it matters most. The Environment This is a hybrid role in Phoenix embedded within a growing national team. You'll work closely with both local and remote staff across North America, ensuring our operations run smoothly across the country. Expect autonomy, accountability, and a high degree of trust. TurboVets Culture Code No Laziness - Ever. We move with urgency, ownership, and pride. Massive Initiative. Don't wait to be told - see the mission, act on it, and make it happen. Elite Work Ethic. We outwork, outthink, and outperform anyone in our space. Mission First, Always. Every action connects to serving veterans and transforming readiness across the nation. All-In Team Players. No silos, no ego - just unity, trust, and relentless collaboration. Hustle Is Our DNA. We don't clock in; we commit. We run toward problems and deliver solutions fast. Fire in the Belly. Passion, intensity, and accountability drive every move we make. No Excuses. We execute - no “can't,” no “later,” no shortcuts. Uncommon Standards. We do what others won't; excellence is the baseline. Driven by Impact. Every contribution must move the mission forward - measurable, meaningful, unstoppable. Trust & Loyalty. We earn it daily through results, reliability, and integrity. Honor the Team. We are a brotherhood and sisterhood of purpose - no politics, just performance. Be Different. TurboVets is not “normal.” We attract those who want to build something historic, not comfortable. Arizona's Most Relentless Team. We set the pace. We define the standard. We are the outliers that make the mission real. Compensation We offer competitive U.S. market pay, early-stage equity participation, and unlimited PTO. Our benefits package includes comprehensive health, dental, and vision coverage, along with paid holidays and sick leave. At TurboVets, we emphasize ownership over oversight - giving you the freedom to make decisions and the trust to execute them. You'll be part of a mission-driven environment that values execution, personal growth, and meaningful impact over bureaucracy. Apply If you take pride in clean systems, secure workflows, and being the person everyone knows they can count on, we want to hear from you. Send your resume and a brief note explaining how you approach IT ownership in a fast-paced environment.

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community. At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note: Eligibility for benefits may vary by location and is determined by employment status Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Prepare patients for radiological procedures and take X-rays following established procedures for patient care and safety. Protect patients, yourself and staff from radiation exposure by practicing sound procedures which meet or exceed recommended industry standards. Develop and process radiological film. Obtain quality diagnostic radiographs as requested by Physician, PA, or NP. Maintain a repeat rate of two percent or less. Ensure that all equipment is in good working condition and in compliance with applicable laws and regulations. Report immediately any equipment malfunctions to Supervisor. Log completed radiological procedures. Complete paperwork accurately and on time. Identify and file reports as required. Maintain x-ray room, stock necessary radiological supplies. Request, retrieve and track files to and from other departments or centers. Work closely with the Physician, PA, or NP to receive guidance and instruction for treating patients. Perform lab work as directed by Physician, PA, or NP Makes suggestions to improve work methods. Other duties may be assigned. A non-exempt medical office position to perform routine X-ray examinations (i.e., takes and develop X-Rays, orders supplies for the X-Ray department, keeps X-Rays and records filed and maintains records required by the state in accordance with company policies, procedures and applicable regulations. Education: High school diploma or general education degree (GED) and completion from an accredited radiology program. Certification: ARRT Experience: Two years of experience working in an x-ray tech capacity Other Requirements: None #LI-MS3 Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring Service Technicians at multiple locations throughout the Greater Phoenix Area. If this community is not the right fit for you, our recruiters will talk to you about all of our exceptional career opportunities As a Service Technician, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service while contributing to the upkeep of the physical asset and community grounds. You're Excited About This Role Because You Will: Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community. Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs. Perform necessary repairs and preventative maintenance on vacant units as they become available. Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns. Complete minor roof repairs, re-key locks, and cut keys Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard. Share on-call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge. Assist in monitoring inventory of parts and cleaning supplies. We're Excited to Meet You! Ideally, You Will Bring: General knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards Knowledge of building systems Service orientation. Basic computer skills. Experience as apartment turn technician, make ready technician, or work order technician is highly desirable. A basic understanding of written and verbal English. Why You ll Love Working at Mark-Taylor: Opportunities for career growth Employee referral program Paid time off, paid sick time, paid holidays, paid volunteer time Medical, dental, vision benefits, including paid parental leave 401k with company match Employee appreciation events MT Wellness program Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing. The starting hourly pay range for Service Technician is $22.00, commensurate with experience and dependent on the specific community's level of complexity. Our Service Technicians typically work a schedule that includes one or more weekend days. Our Service Team members participate in a rotating on -call schedule with additional shift differential pay. #IndeedMTR01

Founded in 1990 AAM is celebrating over 35 years of being the industry leader of Professional HOA Management services in the United States. We specialize in the forward planning and strategic management of master-planned, single-family, condominium, active adult, urban high‐rise, and mid‐rise communities. With over 900 employees among 12 offices in 11 states, AAM is a professional and reliable leader within our industry. For more information, visit ************************ Principally responsible for installing, training and supporting computers, servers, LANs, phones, security cameras and networking technologies for our IT Managed Services location at Anthem Community Council (ACC). Configures the equipment and industry specific software to meet the needs of ACC, trains the customer on the solution, and documents the solution for ongoing support. Position Responsibilities: Partners with the Supervisor of IT Managed Services and other team members to successfully complete hardware, software and networking projects. Ensure the efficiency of community's computer systems/applications by consistently striving to improve developmental processes. Responsible for providing phone and in-person technical support for desktop systems software, hardware, servers, phones, security cameras and network infrastructure. Respond to requests for technical assistance by phone or email and logging the issue in a help desk management system. Tracking issues to resolution and updating the internal knowledgebase. Escalate more involved problems to the appropriate support teams. Maintains passwords, data integrity and file system security for the desktop environments. Communicates technical information to both technical and non-technical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. Serves as the initial point of contact for troubleshooting all on-site IT related problems, including hardware/software, phones, networking, passwords, wifi, citrix, mail and printer problems. Act as a liaison between customers and technical escalation teams. Clean, modify and repair computer hardware including monitors, keyboard and printers. Some travel required to local community sites for troubleshooting and installing IT related hardware and software. Advise clients on recommended upgrades and assist in providing quotes. Other related duties as directed. Essentials Skills & Experience: Proficiency in computers systems and company software. Comprehensive ability to identify problems and facilitate solutions. Proclivity for doing repetitive tasks with accuracy and attention to detail. Time management skills to coordinate and manage multiple priorities. Detail-oriented and excellent organizational skills. . Commitment to quality customer service, company values and goals. CompTia A+ and Network+ certifications or equivalent experience preferred. Experience in installing and troubleshooting Windows 10/11, MS Office 365, Exchange 365, etc. Experience in Installing, configuring and troubleshooting small business routers, wireless access points, VoIP phones and printers Experience installing, configuring and troubleshooting Windows 2019 (and newer) Server AD, DHCP, DNS, hardware and file sharing in small single server networks. Experience with router configuration, such as port configuration, static IP assignment, DHCP, VLAN, wifi setup and security. Physical Demands & Work Environment: Lifting and carrying various computer components and printers. Use of 12' ladder to install and maintain equipment. Sitting, standing and bending to accommodate the installation of various computer systems. Sitting at computer workstation in an office setting. Periodic travel to and from on-site communities for computer installations and set-up. Must have own reliable transportation. Mileage reimbursement is provided.

About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose The Precision Technical Support Specialist for Construction Equipment is a team member within the Technical Support-Construction team. Team members have three primary roles: * Provide expert technical advice to dealership service department personnel and Field Service team members, * Provide input to improve reliability and serviceability of CNH Construction products, and * Provide input to improve service information and technical training content based on experience with troubleshooting the product(s). Key Responsibilities Job duties include: * Answering technical questions from CNH dealers or from CNH Field Service team members using personal knowledge, experience, and available reference sources, including Engineering. * Structuring answers consistent with CNH objectives while being attentive to the cost and time of repairs to CNH, the dealership, and the customer. * Striving to maximize customer uptime by providing the complete, correct response on first interaction. * Documenting all technical questions and data into a contact management system for future reference by other Technical Support Specialists, Quality, and Engineering. * Creating additional technical troubleshooting information in conjunction with Engineering and Technical Information. * Maintaining relationships with Engineering, Quality, Technical Training, and Technical Support employees to provide regular feedback of current or emerging issues customers are experiencing with CNH construction equipment. * Becoming a "product expert" on CNH-CE Precision, Digital, & Machine Control products. Experience Required * Associate's Degree and a minimum of one year of heavy equipment troubleshooting experience OR a High School Diploma with a minimum of three years of heavy equipment troubleshooting experience * Technical experience relating to diagnostics of mobile mechanical, electrical (12 or 24 volt DC), Electric Propulsion, transmission, hydraulic, hydrostatic, engine, and/or exhaust aftertreatment systems. * Experience working with Construction precision/machine control solutions * Desire to support dealership and customer operations. * Excellent written and oral communication skills. * Excellent time management skills. Preferred Qualifications The preferred candidate will have: * Experience with remote support. * Experience with dealership service department activities. * A working knowledge of construction products and applications. * 3+ years direct experience installing or supporting Construction Machine Control solutions or brands: Leica, TopCon, Hemisphere, Trimble, or others. Pay Transparency The annual salary for this role is USD $72,750.00 - $111,550.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: * Flexible work arrangements * Savings & Retirement benefits * Tuition reimbursement * Parental leave * Adoption assistance * Fertility & Family building support * Employee Assistance Programs * Charitable contribution matching and Volunteer Time Off Click here to learn more about our benefits offerings! (US only) US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.

Job Title: IT Technician Department: Tech Services Reports to: IT Supervisor Location: Florence AZ Key Responsibilities: Reporting to the IT Supervisor, the IT Technician is responsible for troubleshooting hardware, software, login, and networking issues for the company. Serve as the point of contact for reporting and resolving all issues. Maintain all necessary project wide desktop equipment, network devices, mobile devices, hardware, and software. Account creation and management. Network management and security. Insure seamless operation of information technology systems project wide. Management of Microsoft Office 365 including Microsoft Exchange. Specific Responsibilities Include Maintain an inventory of spares to replace broken hardware and be able to proactively set up desktop environments for new hires. Work closely with network technicians to resolve issues and/or install new software or equipment. Maintain budget controls including forecasting expenditures. Other duties as required. Qualifications & Education: 2 years of experience in IT, network, and/or desktop support is required. Additional network certifications are a plus. Excellent customer service skills are required. Proficient written and verbal communication skills are required. Must be organized and able to work in a stressful environment to effectively manage work tickets and resolve multiple priorities at the same time. Ability to identify, analyze, and solve problems. Experience in the following is preferred: Proficiency in supporting all Microsoft 365 applications (Word, Excel, Project, and PowerPoint). Windows 10 to 11 migrations/24H2 troubleshooting experience. Experience with Apple products, Lenovo laptops, and peripherals. Network experience with Watchguard products. Set up and troubleshooting of Lexmark, Brother, HP, and Ricoh printers. Software application management and licensing. iPhone and Droid end user support. Verkada/CCTV systems set up and system management. Experience with Comodo products and remote support. Duo and MS authenticator usage. Cisco Meraki switches/Access Point troubleshooting. Active Directory, including hybrid environments, account creation, and resolving server synchronization challenges. SharePoint and cloud-based data management system set up. Experience with third-party software including accounting software, real-time, historical data management and analysis (4site, Capstone, or other programs). Experience with AutoCAD and ArcGIS software. Experience using Power Apps. Work Environment: This position will include office work, but some work will be performed in all-weather conditions outdoors. While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, and lift up to 50 pounds. Must work in compliance with the Florence Copper site safety program. Rotating schedule including on call shifts for weekend coverage and on-night coverage as needed

At BigTime Software, we believe that exceptional customer support is more than just solving problems-it's about empowering our customers to succeed. As a Technical Support Specialist in our Phoenix office, you'll be at the heart of that mission. Acting as a trusted guide, you'll educate and support our customers via phone, email, or chat. You'll be delivering an outstanding customer experience every step of the way. If you thrive on solving challenges and love connecting with people, we'd love to hear from you! Join a team where your skills make a real impact, and your work fuels the success of thousands of firms worldwide. Who is BigTime? BigTime Software is the AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row. BigTime Software is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,700 firms worldwide and tracking over $4 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry. BigTime is a PE-backed company, headquartered out of Chicago, with offices in Chicago, Phoenix and Poland. We've proudly been named on Crain's 'Best Places to Work' three years in a row -- if you're motivated to join a hyper growth organization, we're eager to talk to you. What You'll Be Accountable for: Handle incoming support requests from customers and prospects through various channels, such as live chat and email. Educate/train/consult and on-board a wide range of professional service firms on how to fully and proficiently use various features of BigTime in the most effective way to fit their specific industry Serve as a resident product expert and maintain exceptional knowledge of the product as we continue to add new features Identify/troubleshoot and document priority issues for escalation and communicate relevant information to the appropriate parties Contribute to team KPIs by improving average response and resolution times, as well as customer satisfaction ratings Work with the product team to discuss/document product enhancement requests coming from customers Who You Are: 1-3 years of customer service experience (software experience is a plus!) Preferred background in networking, API, database, XML, and some script language (Python, Java, etc.) with an emphasis on technical troubleshooting Ability to reproduce and troubleshoot software and data issues reported by customers Use core knowledge and on-the-job training to respond to customer requests and queries A strong passion for teaching technology to others to set clients up to be self-sufficient Ability to quickly learn how to use tools including Jira, Slack, Zendesk, and Salesforce to perform your job Excellent written and verbal communication skills A solutions oriented individual with an interest in learning new technologies Ability to be resourceful with impressive critical thinking skills Ability to be proactive and work independently. Self motivated to strive! Experience supporting Windows, IOS, and Android devices. Demonstrated ability to deal with change and be a team player Experience with accounting or project management software a plus, especially Quickbooks! What We Offer: Competitive salary and bonus Company pays 100% of benefits, including medical, dental, vision, disability and life insurance 401k with generous company match Paid Parental Leave Hybrid work schedule - In office 2-3 times a week (Phoenix office preferred but open to folks for our Chicago office) Generous time off and paid company holidays Fresh fruit, snacks, cold brew coffee/tea, soda and sparkling water Company provided latest technology & software tools The salary for this position is $50,000 annually. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation such as bonuses. Applicants must be authorized to work in the U.S. BigTime Software, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Full-time Description IT Systems Administrator - Chandler, AZ (Onsite) CMMC/NIST 171 Support RAJANT CORPORATION, the 20+-year leader in industrial wireless patented Kinetic Mesh networking solutions, is redefining real-time connectivity with resilient Smart Routing technology, ensuring secure, dynamic, and uninterrupted data flow for industrial autonomous and mobile operations across various industries. From robotic and vehicle autonomy to asset tracking, health and environmental monitoring, smart lighting, BMS, and industrial automation, Rajant's military-grade secure, AI-powered wireless mesh networks deliver adaptive, always-on connectivity for high-stakes environments. Rajant's mission-critical systems are in use by indoor and outdoor industries such as Warehouse and Factory Automation, Robotics, IIoT, Mining, Rail, Ports, Energy, tunnel and underground communications. Position Summary: Join Rajant's Enterprise IT team to support our Chandler, AZ development site and collaborate daily with our Malvern, PA headquarters. You'll handle deskside/remote support, administer Windows environments, and execute routine security/compliance tasks aligned with NIST SP 800 171/CMMC. This role is hands on, documentation heavy, and process driven. This position will also require the selected candidate to apply for a US Secret Security Level Clearance. KEY RESPONSIBILITIES: End User Support & Operations • Triage & resolve tickets onsite & remotely via company approved tools; own issues through resolution & document for internal knowledge base. • Provision, image, and maintain end user workstations. • Support printers/peripherals; manage break/fix, RMAs, and spares. Systems & Identity Administration • Manage and administer Windows-based systems and provide limited support for Linux systems. · Support Google Workspace and Microsoft 365 (account lifecycle, management, troubleshooting). • Collaborate with the IT team to maintain security, performance, and compliance across systems. Network & Onsite Hands • Perform basic switch/Wi Fi tasks (port/VLAN changes under SOP), cabling, & small rack work; coordinate with Malvern for firewall/VPN changes via change control. Security & Compliance Support (CMMC/NIST 171) • Run monthly checks & capture evidence: patch compliance reports, account recertifications, backup verification, & vulnerability scan scheduling. • Perform first level SIEM/MDR alert triage and escalate per runbooks. • Maintain and improve SOPs, system diagrams, and the evidence binder/wiki in coordination with Malvern IT and the FSO. • Follow change control and least privilege practices; report exceptions. Documentation & Reporting • Maintain clear and thorough documentation of IT procedures, troubleshooting steps, and user guides. • Prepare and deliver monthly support and system health reports. QUALIFICATIONS: Education: · Degree or certification in IT, Computer Science, or a related field (or equivalent hands-on experience). · IT certifications (e.g., CompTIA Security+, Google Workspace Administrator) are preferred but not required. Experience: • 2+ years in help desk/deskside support or junior systems administration. • Hands on with Windows 10/11 and Windows Server 2016+; Linux familiarity a plus. • Admin experience with Google Workspace and Microsoft 365. Technical Skills: • Familiarity with remote desktop tools (e.g., TeamViewer, RDP). • Knowledge of Active Directory, GPO Management, basic networking, and end-user security best practices. • Basic networking (IP/DNS/DHCP/VLANs/VPN) and troubleshooting. • Strong troubleshooting skills for both hardware and software. Soft Skills: • Clear written/verbal communication • Strong documentation discipline • Customer service mindset; follows SOPs; timely escalation; dependable. Nice to Have: • CompTIA Security+ (or willingness to obtain within 6 months), Network+, or Microsoft certs. • Exposure to SIEM/MDR, vulnerability scanners, Windows Autopilot/MDM. • Experience in regulated environments (CUI, NIST 800 171, CMMC). Required: • U.S. Person Status • Ability to pass required Federal background checks • Ability to apply for and obtain a US Secret Security Level Clearance. Why Join Rajant? · Be part of a cutting-edge tech company leading the charge in resilient, AI-driven, real-time connectivity solutions. · Work with a team of visionaries, engineers, and storytellers dedicated to reshaping industries through adaptive networking. · Gain global exposure, selling to diverse industries and collaborating with some of the world's most innovative companies. Employment Type: Full-Time. Location: Chandler, AZ office. On-site. Apply: Introduce yourself w/ cover letter & resume to: **********************. Rajant Corporation is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, physical or mental impairment, sexual orientation or any other category protected under federal, state or local law. Rajant is a USG Contractor and complies with all US laws, regulations and Executive Orders. Requirements Education: · Degree or certification in IT, Computer Science, or a related field (or equivalent hands-on experience). · IT certifications (e.g., CompTIA Security+, Google Workspace Administrator) are preferred but not required. Experience: • 2+ years in help desk/deskside support or junior systems administration. • Hands on with Windows 10/11 and Windows Server 2016+; Linux familiarity a plus. • Admin experience with Google Workspace and Microsoft 365. Technical Skills: • Familiarity with remote desktop tools (e.g., TeamViewer, RDP). • Knowledge of Active Directory, GPO Management, basic networking, and end-user security best practices. • Basic networking (IP/DNS/DHCP/VLANs/VPN) and troubleshooting. • Strong troubleshooting skills for both hardware and software. Soft Skills: • Clear written/verbal communication • Strong documentation discipline • Customer service mindset; follows SOPs; timely escalation; dependable. Nice to Have: • CompTIA Security+ (or willingness to obtain within 6 months), Network+, or Microsoft certs. • Exposure to SIEM/MDR, vulnerability scanners, Windows Autopilot/MDM. • Experience in regulated environments (CUI, NIST 800 171, CMMC). Required: • U.S. Person Status • Ability to pass required Federal background checks • Ability to apply for and obtain a US Secret Security Level Clearance.

Job Classification Title: Information Technology Administrator Working Title(s): IT Administrator Who we are The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems. Position Description The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices. Key technical responsibilities include: * Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services. * Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access. * Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions. * Leading and supporting cloud migration projects. * Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues. * Managing patching, updates, and backup processes. * Ensuring compliance with IT security policies and industry standards. * Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution. Qualifications Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable. Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment. Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E. Applications reviewed weekly, with first review October 6, 2025 Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO

Job Details UCP of Central Arizona Laura Dozer Main Campus - Phoenix, AZDescription Under general supervision of the Director of Information Technology the part time IT Support Specialist performs professional work with hardware, software, network, and communication systems. As a member of the IT team the IT Support Specialist supports end-user devices including its operating systems and software. The IT Support Specialist ensures systems efficiency and integrity. The IT Support Specialist is responsible for the maintenance of technical procedures and hardware/software asset management. This position is responsible for supporting the vision of UCP of Central Arizona. In addition to daily technical operations, a successful candidate will have solid communication, teamwork, and technical skills. Essential Responsibilities: Oversees the end-user support function though UCP's ticketing system and by way of professional and timely communication with end-`users. Assist with UCP's IT asset control system and ensure all assets are properly tracked. Assists with Microsoft Windows server, Microsoft Exchange, Spam Filter, Microsoft SQL, Office 365, Microsoft 365 as well as other Internet- and cloud-based system maintenance, and troubleshooting. Assists with Microsoft Windows 11, Microsoft Office, and all pc-related software and hardware required by the various UCP departments. Work with UCP staff to resolve technical issues and ensure business needs are met. Trains non-technical staff in using technologies effectively and provide ongoing support. Work with departments on disaster recovery/business continuity planning, and ensure that backup, recovery and security procedures are set up and performed. Ensures the creation and maintenance of users, email and voice accounts. Support UCP staff located onsite and remote to resolve technical issues, perform upgrades and ensure business needs are met on a daily basis by monitoring IT tickets. Work with departments on system setup including mobile device deployment for new hires. Ability to produce detailed technical procedures and documentation. Ability to prioritize multiple projects at any given time and update stakeholders. Performs other related duties as assigned. Qualifications Minimum: Requires an associate's degree and/or equivalent work experience in highly technical and demanding environments. Over 2 years of experience in an IT department. Excellent customer service and communication skills. General knowledge of Microsoft Office 365 on premise and cloud services, Windows operating systems, networking, TCP/IP and VoIP, wireless networking, security, telecommunications, and MDM. Solid troubleshooting and analytical skills. Ability to apply those skills to solve IT technical challenges. Must have a valid Arizona driver's license and clean driving history. Preferred: Certifications: CompTIA A+, Microsoft Credentials System integration and data analysis The candidate should also possess the following traits: Enjoy working with others in a diverse team atmosphere. Have a “customer-centric” focus and attitude. Ability to communicate and provide technical support non-technical stakeholders. Ability to research, learn and share new technology with stakeholders. Solid integrity and confidentiality.

We're excited to provide the best education in the best environment to our students! Academies of Math and Science Help Desk / IT Compensation: $18 - $21 an hour. Are you a dynamic, self-motivated, and intelligent individual wanting to join an innovative organization? As part of the AMS family, your role as a Help Desk Technician will allow you to utilize these skills while supporting our motivated students alongside our talented team of educators. Our passion is serving low-income neighborhoods and providing a STEM-focused education in conjunction with music, foreign language, and sports programs. Why work for us? Competitive salaries and bonus pay Full benefits including medical, dental, vision, retirement (with employer contributions), PTO, and disability and life insurance Supportive, collaborative culture with incredible coworkers and leaders Comprehensive training, follow-up coaching, and professional development Extensive opportunities for career mobility/advancement as our schools and network continue to grow and expand to new areas The chance to truly make a difference in the lives of children who may not otherwise have access to a high-quality education Interested in pursuing an AMS career? Apply in 2 minutes through the link below. Please include a detailed resume describing your experience and data-supported accomplishments. Qualifications & competencies: Minimum 1 year tech-support experience Ability to troubleshoot and deploy Windows 7/8.1/10, ChromeOS, iOS and Android devices on-site and remotely Ability to troubleshoot and install PCs, AV equipment, phones, printers, projectors, and other devices Experience with the full suite of Microsoft Office (Word, Excel, OneDrive, etc.) Familiarity with the basic concepts of TCP/IP, DNS, DHCP, SMTP, Active Directory, Google Apps and Office 365 Maintenance and creation of network documentation Ability to work independently or with a team Excellent verbal and written communication skills Join us to enjoy rewarding challenges and ongoing opportunities!

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

The focus of this position is production support to include process engineering, SMT operation and troubleshooting support, Selective Solder operation support and all aspects of data management and preventive maintenance defined therein. This role will apply skills specific to the technology ways and means utilized and employed during electronics manufacturing. Support for design feedback and new product introduction adaption are also included in this role. Sales and Production Process Engineering Support Provide process related input to the Infrastructure team or Sales help mitigate risk and set appropriate pricing levels (fixtures, tools, DFM feedback) Interact with prospective customers to convey process capabilities when required Coordinate Production support activities (programming, profiles, rework, etc) Production Support Identify, recommend, and implement equipment and/or software to promote achievement of Key Business Objectives Troubleshoot and coordinate repairs to key manufacturing equipment to minimize downtime Execute Product Level Process Design / Re-design Review new and existing products as necessary to define most appropriate/efficient manufacturing process Interact with Customers and Production to resolve assembly exceptions, provide manufacturing feedback, and implement Engineering Change Orders in a timely fashion within the scope of said role Collaborate with Quality Assurance to conduct defect root cause/failure analysis and pursue corrective action as required

Job DescriptionJob SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. Non-ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

Job Title: IT Technician Department: Tech Services Reports to: IT Supervisor Key Responsibilities: * Reporting to the IT Supervisor, the IT Technician is responsible for troubleshooting hardware, software, login, and networking issues for the company. * Serve as the point of contact for reporting and resolving all issues. * Maintain all necessary project wide desktop equipment, network devices, mobile devices, hardware, and software. * Account creation and management. * Network management and security. * Insure seamless operation of information technology systems project wide. * Management of Microsoft Office 365 including Microsoft Exchange. Specific Responsibilities Include * Maintain an inventory of spares to replace broken hardware and be able to proactively set up desktop environments for new hires. * Work closely with network technicians to resolve issues and/or install new software or equipment. * Maintain budget controls including forecasting expenditures. * Other duties as required. Qualifications & Education: * 2 years of experience in IT, network, and/or desktop support is required. * Additional network certifications are a plus. * Excellent customer service skills are required. * Proficient written and verbal communication skills are required. * Must be organized and able to work in a stressful environment to effectively manage work tickets and resolve multiple priorities at the same time. * Ability to identify, analyze, and solve problems. * Experience in the following is preferred: * Proficiency in supporting all Microsoft 365 applications (Word, Excel, Project, and PowerPoint). * Windows 10 to 11 migrations/24H2 troubleshooting experience. * Experience with Apple products, Lenovo laptops, and peripherals. * Network experience with Watchguard products. * Set up and troubleshooting of Lexmark, Brother, HP, and Ricoh printers. * Software application management and licensing. * iPhone and Droid end user support. * Verkada/CCTV systems set up and system management. * Experience with Comodo products and remote support. * Duo and MS authenticator usage. * Cisco Meraki switches/Access Point troubleshooting. * Active Directory, including hybrid environments, account creation, and resolving server synchronization challenges. * SharePoint and cloud-based data management system set up. * Experience with third-party software including accounting software, real-time, historical data management and analysis (4site, Capstone, or other programs). * Experience with AutoCAD and ArcGIS software. * Experience using Power Apps. Work Environment: * This position will include office work, but some work will be performed in all-weather conditions outdoors. * While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, and lift up to 50 pounds. * Must work in compliance with the Florence Copper site safety program. * Rotating schedule including on call shifts for weekend coverage and on-night coverage as needed

Job Description Job Classification Title: Information Technology Administrator Working Title(s): IT Administrator Who we are The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems. Position Description The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices. Key technical responsibilities include: Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services. Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access. Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions. Leading and supporting cloud migration projects. Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues. Managing patching, updates, and backup processes. Ensuring compliance with IT security policies and industry standards. Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution. Qualifications Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable. Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment. Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E. Applications reviewed weekly, with first review October 6, 2025 Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO Job Posted by ApplicantPro