Information technology/support technician jobs in Delaware - 312 jobs
Training as a food technology specialist (m/f/d)
Bell Food Group
Information technology/support technician job in Delaware
Are you interested in nutrition, have a soft spot for high-quality food and want to know exactly what's in it and how it's made? We'll show you how to make every bite a pleasure! Contract type Apprenticeship Workload 100% Start of employment 01.08.2026 Bell Deutschland GmbH & Co. KG
Osterschepser Straße 40
26188 Edewecht
Calculate route
Language
German
What we offer
Work-life balance
We offer 30 vacation days, a flexitime system and special leave for important events such as marriage and relocation. In addition, you will receive two hours of personal study time per week as well as guaranteed post-apprenticeship employment in accordance with the collective labour agreement. In addition, you do not work on 24 December and 31 December.
Professional development opportunities
Expand your knowledge with extensive training programmes, high-quality courses at the Coop Training Centre and a wide range of personal development opportunities such as mentoring and coaching.
Company events
Experience unforgettable moments at our company events - celebrate and socialise together!
Fair wages and social benefits
You will also enjoy our corporate benefits (discounted online shopping offers) and a company pension scheme. We also cover the costs of your study materials and exam preparation courses.
Your tasks
* Imagine that you ensure "good taste" every day! This is exactly your main task as a prospective food technology specialist (m/f/d).
* You ensure that our specialties satisfy palates all over the world: starting with the incoming goods inspection and compilation of raw materials.
* To production according to fixed recipes and processes.
* All the way to compliance with strict hygiene regulations and the testing of microbial samples in the laboratory.
* After completing your training, you will be able to make your mark as a culinary and technical expert in high-quality food, from product development to quality control.
What you bring with you
* At least a good secondary school leaving certificate
* Interest in food and nutrition
* Concentrated and careful way of working
* Technical understanding
* Reliability and diligence
$84k-123k yearly est. 60d+ ago
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User Support Analyst
Rogers Corporation 4.8
Information technology/support technician job in Delaware
This role is responsible for providing support related to computer hardware, software, and systems. Requires the use of the IT Request System, phone and face-to-face contact, and analysis to bring customer problems to resolution. In addition, this role will be expected to help create new processes and procedures as business needs change.
Essential Functions:
* Respond to assigned help desk tickets and provide solutions for reported customer problems - when problem is beyond level of expertise or area of responsibility, escalate issues to more senior IT staff.
* Document the details related to a problem and resolution in the IT Request System.
* Liaise team projects, complete tasks, and ensure they are completed on time and to specifications.
* Facilitate the configuration and deployment of computer refresh at local site.
* Protecting the company's data from unauthorized access and loss.
* Monitoring and, if necessary, restoring the operational reliability of communication systems and networks at the Eschenbach site and other Group locations.
* Programming and configuring the telecommunications system, activating and changing subscriber connections (fixed or mobile), connections to the data network (e.g., for remote maintenance of production facilities)
* Installing, configuring, and administering network components, telephone systems, and WLAN infrastructures
* Connection and integration of workstations and production machines to the network
* Other duties as assigned.
Qualifications:
* Bachelor's Degree in related field. May consider equivalent work experience in lieu of degree.
* 4+ years IT experience.
* Fluency in German and English language
* Experience with software deployment solutions, mobile/device/user management, VoIP phone systems, active directory, as well as folder access and permissioning.
* Knowledge and expertise in business processes, service level agreements, standard operating procedures and policies.
* Experience in working with various operating systems and knowledge of working with IT systems
* Experience in supporting in the production area and, building on this, a systematic approach to troubleshooting
* In-depth knowledge of Microsoft Windows (server/client) and Microsoft Office
$54k-97k yearly est. 2d ago
IT Support Analyst
Norsk Hydro Asa
Information technology/support technician job in Delaware
Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.
What we offer you
* Working at the world's only fully integrated aluminum and leading renewable energy company
* Diverse, global teams
* Flexible work environment/home office
* We provide you the freedom to be creative and to learn from experts
* Possibility to grow with the company, gain new certificates
* Attractive benefit package
What you will be doing
* Taking active part in incident resolution
* Working with global support teams to resolve both IT infrastructure and application related issues
* Installing or participating in installation of IT infrastructure components, applications, and any other relevant tools used at the location(s)
* Monitoring and maintaining location specific infrastructure and applications following standard operating procedures
* Take active part in location-specific and global IT projects
* Maintaining user accounts within the locally supported applications
* Acting as location representative of GBS IT professionals
* Taking part in IT change management flows
* Troubleshooting IT infrastructure incidents and application errors, diagnosing and solving hardware/software faults
* Maintaining the location(s) specific part of the active directory
* Follow global architecture-, security-, and operational standards and policies
* Maintaining location specific IT documentations within your area of responsibility
* Prioritizing work and operating with compliance of GBS IT Service Level Agreements
What will make you successful?
* IT Technician qualification is a must; IT Engineer or equivalent is preferred
* Min. 5 years work experience on the field of IT Infrastructure
* Fluency both in the native language (French and German) of supported location(s) and in English is a must
* Show eagerness to learn and further develop yourself professionally
* ITIL Certification (Education knowledge)
* Exposure to and understanding of a manufacturing environment
* Experience in basic Vendor management processes
Equal opportunities
Hydro values diverse skills and perspectives among employees. We encourage all qualified candidates to apply. Qualified applicants will be considered regardless of race, religion, nationality, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. We strive to provide equal opportunities for all to contribute and succeed with us.
If you have any questions, please contact:
Recruiter
Janka Csaky
*********************
Possible work locations
Why Hydro?
Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.
Why Hydro?
Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.
A job where you make a difference
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage.
Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.
Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions.
Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.
A job where you make a difference
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.
Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.
A job where you make a difference
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.
Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.
About Hydro
* Hydro is a leading aluminium and renewable energy company committed to a sustainable future
* Founded: 1905
* Number of employees: 32,000
* Company presence in around 40 countries worldwide
* President and CEO: Eivind Kallevik
Learn more about Hydro
Get to know us
Purpose and values
Hydro worldwide
History and heritage
Career areas
Meet our people
Hydro's talent community
Can't find the right job? Be the first one to learn about new job opportunities that might be a perfect fit for you.
Join Today
Hydro's talent community
Can't find the right job? Be the first one to learn about new job opportunities that might be a perfect fit for you.
Join Today
$44k-76k yearly est. Easy Apply 37d ago
Computer Field Tech Position-dover DE
BC Tech Pro 4.2
Information technology/support technician job in Dover, DE
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 9d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Delaware
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-43k yearly est. 9d ago
ON CALL IT and TV Field Technician -Salisbury, DE/MD - Hiring NOW
Geeks On Site 3.1
Information technology/support technician job in Georgetown, DE
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 9d ago
GEOGRAPHIC INFORMATION SYSTEM TECHNICIAN I
City of Wilmington, de 3.8
Information technology/support technician job in Wilmington, DE
The City of Wilmington, a leading Delaware employer, provides the City's sanitation, recycling, street cleaning, water, and transportation services through the Department of Public Works. The Department provides a wide array of services, including once-a-week recycling and once-a-week residential solid waste collection, treatment and distribution of high-quality drinking water, collection and treatment of sewage, stormwater management, sweeping of all City streets, street paving and repairs, maintenance of traffic signs and signals, line striping, rodent control, snow removal, and maintenance of the City fleet and City properties.
DUTIES AND RESPONSIBILITIES
This position performs a full range of GIS common tasks under minimal supervision while exercising discretion and independent judgment within the department's established guidelines. It ensures the development and maintenance of reports based upon spatially referenced data and digital mapping. This role reports to the City Engineer. Additional responsibilities include:
* Data collecting, editing, computerized mapping, and sharing work primarily focusing on the water distribution and sewer collection systems.
* Responsible for maintaining, upgrading, and utilizing the GIS data and computerized mapping associated with the City's Department of Public Works according to specifications and quality control standards.
* Provide staff support and conduct research in retrieving information from various GIS-related files and relational databases.
* Creates and manages metadata for data and projects. Performs data entry, digitization, and data manipulation.
* Participates in the design, development, and creation of databases, maps, and other projects.
* Provides GIS technical support in the development, presentation, and maintenance of geographic data applications.
* Demonstrates continuous effort to improve operations, decrease turnaround time, and streamline work.
* May keep basic records and prepare simple, accurate reports.
* Obtains and/or creates and maintains additional data layers as needed, such as legislative boundaries, street centerlines, contaminated sites, planimetries, topographical maps, and aerial and parcel mapping.
* Updates water and sewer systems with information from researching legacy records, Cityworks work orders and service records, and field data returned by crews.
* Creates easement layers from paper documents.
* Provides online map projects and datasets for staff.
* Provides information to engineering consultants, DelDOT, and the general public.
* Works with consultants on GIS-related projects to upgrade and add to the Public Works GIS system.
* Generates display mapping for the Department of Public Works and shares information with other City departments using ArcGIS Online or server applications as requested.
* Answers phones and provides relevant information to the general public and customers.
* Provides field help for mobile applications.
* Conducts GPS work.
* Assists with minor hardware and software problems.
* Performs all related work as required.
CANDIDATE EVALUATION
Evaluation for this position includes a review of the application materials, certification of qualified applicants, and a panel interview (in-person or virtual).
EDUCATION AND EXPERIENCE REQUIREMENTS
Graduation from an accredited college or university, preferably with a degree in Engineering, Geography, or related area, with relevant experience with GIS (Geographic Information System) and utility mapping, or any equivalent combination of engineering and training which provides the required knowledge, skills, and abilities.
* Knowledge: Considerable knowledge using ESRI ArcGIS software. Knowledge of the basic principles and terminology of water and sewer systems. Field experience preferred.
* Skills: Proficiency in MS Office (Word, Excel, Access, etc.). Computer-Aided Drafting (CAD) experience preferred.
* Abilities: Ability to work effectively and complete job functions accurately under supervision. Ability to establish and maintain effective working relationships with the public and other City employees.
* Licenses: Possess and maintain a valid driver's license with a good driving record.
TOTAL COMPENSATION
Compensation encompasses both salary administration and a comprehensive benefit package:
* Salary Administration: New employees are hired at the starting salary up to the median salary/step four based on qualifications and internal equity within the classification. Merit increases are given after a satisfactory performance review.
* Benefits: A comprehensive benefits package is available from day one. Visit ***************************** for details.
SUPPLEMENTAL INFORMATION
* This position is open to all internal and external applicants who meet the minimum qualifications.
* To apply, visit ********************* Computers are available in the Department of Human Resources, City/County Building, 800 N. French St, 4th Floor, Wilmington, DE 19801. Call ************ to schedule an appointment for computer use.
* The City of Wilmington is an equal opportunity employer.
* City residency required within twelve (12) months of employment.
* The City Code provides preference for eligible internal candidates, veterans, and current city residents.
* The City of Wilmington is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and the Delaware Persons with Disabilities Employment Protections Act, the City provides reasonable accommodation when requested without causing undue hardship. If accommodation is needed, please call ************.
$44k-78k yearly est. 1d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology/support technician job in Dover, DE
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$51k-73k yearly est. 60d+ ago
Help Desk
Apexon
Information technology/support technician job in New Castle, DE
Responsibilities This is an application-related Helpdesk position and not a computer hardware, software, or networking-related help desk position. Candidates will be trained on Microsoft custom-built applications & will have to provide helpdesk support for these applications. Candidates will have to work through the helpdesk tickets assigned to them towards resolution by understanding the issue and working towards a resolution. Preferred candidates are those who have exposure to help desk tools, documentation, escalation process & troubleshooting. This position will also involve minimal testing.
Job Location :
New Castle, Delaware, United States
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$42k-72k yearly est. Easy Apply 1d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Information technology/support technician job in Dover, DE
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Information technology/support technician job in Wilmington, DE
Premier IP Boutique Firm with Cravath level compensation.
Among the leaders in every category of Patent Law and PTAB Activity.
Awarded "Outstanding Workplace Award" for a positive and healthy firm culture.
Represent primarily mid-sized to large companies.
REQUIREMENTS
• Strong background in Electrical Engineering, Computer Science, or closely related field (advanced degree preferred).
• Prior patent prosecution experience
• Superior writing skills and excellent academic credentials.
• Registered before the U.S. Patent & Trademark office.
SUMMARY
Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide.
Our sole focus on intellectual property enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge.
Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter.
We look forward to speaking with you, and learning more about what you are seeking in your next opportunity.
CONFIDENTIALITY
At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients.
**Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.
$84k-123k yearly est. Auto-Apply 60d+ ago
Desktop Support
Alpha Technologies USA 4.1
Information technology/support technician job in Wilmington, DE
We are looking for a support person to provide on-site coverage for the Investments Business area, answering calls and being able to route it to the correct support person. The individual will also be required to do desk side support, resolving basic hardware and software problems. This person will be supported by a senior technician who will guide them through the process. The main purpose is to help provide on-site coverage as there are two support shifts, 7:30 am to 3:30 pm and 9:30 am to 6:00 pm. There is a one week rotation schedule for each shift and it is very important that the person be on-site and on time each morning. He or she will have 24 hour access to a senior technician at all times to help support the end users. The person may be assigned during down times, such as helping with PC and software inventory, hardware installations, projector setup for conferences, etc.
Position Objective:
The End User Specialist I will be responsible for providing technical and business process support for end-user applications. In this role, the End User Specialist I will work closely with our business and technology partners to monitor, track, and triage incidents reported by application end-users. The individual will be responsible to quickly evaluate information, engage and assist technology staff, and communicate issues to help remediate and resolve production issues efficiently and effectively.
The individual will:
Provide technical and business process support to application end user community.
Respond to and communicate timely and effectively with end users providing professional, courteous, and knowledgeable service. Act with an appropriate sense of urgency and follow up to ensure issues are resolved to satisfaction while ensuring SLA compliance.
Communicate and recommend business processes, procedures and diverse information to resolve customer issues. Gather end-user information, research internal knowledgebase and documentation for known solutions, isolate causes and take restorative actions while minimizing disruption to business operations.
Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken through resolution.
Evaluate documented resolutions and analyze trends for ways to prevent repeat occurrence.
Communicate application incidents and issues to key stakeholders, including management, development teams, end users, and unit leaders.
Escalate incidents and issues when required; manage escalation through resolution and closure with the end-user.
Identify, classify, and prioritize business critical issues, including production defects, fixes, and enhancements. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved. Provide UAT testing support of production defect resolutions during testing phases.
Provide recommendations for support process improvement and implement changes.
Qualifications
Principal Accountabilities:
Support Group Operations through the maintenance of existing system structure (related subsystems and applications). Provide user support on system-related issues.
Ensure timely response to basic end-user inquiries and incidents, proper documentation and timely resolution leveraging resources from throughout the Group organization.
Responsibility for ensuring that incident information is communicated effectively to the proper Technology and business contact points.
Actively support implementation to validate application health and stability.
Research, analyze and test application defects that involve basic system logic and interfaces with other Group systems
Identify, classify, and prioritize production defects, ensuring proper awareness and escalation of critical issues, and appropriate understanding of business process impact.
Collect and document relevant information related to production defects discovered, including affected application, details regarding defect reproduction, and expectations regarding appropriate application functionality.
Perform application testing to validate technology solutions and fixes for production defects, and support post resolution activities.
Timely identify, track, manage and resolve issues and risks
Maintain expertise of business processes associated with the use of group applications.
Skills and Knowledge:
Skills:
General Risk Management and situation management skills
Ability to prioritize and multi-task balancing technical, business, and other drivers.
Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
Ability to rapidly create concise, accurate and grammatically correct documentation to support incident recovery, including executive summaries, action logs, and information records.
Ability to effectively prioritize and execute tasks with a sense of urgency in a high-pressure environment to ensure SLA compliance and rapid issue response.
Knowledge:
Working knowledge of and experience with Windows Operating systems 7, 10 and Server
General knowledge of the Microsoft Office 2013, Lotus Notes.
Working knowledge of and experience with supported applications, including an understanding of Investments Market Data software.
General understanding of application interdependencies and affect those interdependencies have on supported business operations.
Education and Experience:
Education:
BA/BS in Business Administration, Computer Science, Information Systems or equivalent experience preferred.
Experience:
3-5 years experience in a role requiring strong communication and interpersonal skills, leading complex rapidly-created working groups towards the common goal of resolving an incident, coordinating activities, understanding relative priority and commanding respect during fast paced, high pressure incident control group meetings.
3-5 years experience in a role requiring strong documentation and writing skills, ability to communicate rapidly and effectively through the written word.
3-5 years of employee benefits insurance experience preferred.
Additional Information
Send me your resumes at vince@alphait. us
Pozdrawiam / With best regards,
Alpha Technologies Inc (USA)
Vince Taylor
Sr Technical Recruitment Specialist
$43k-58k yearly est. 60d+ ago
Trade Support Analyst
JPMC
Information technology/support technician job in Newark, DE
Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you support the success of our trading and portfolio management businesses. Be part of a dynamic team where your expertise and development will drive impactful change and innovation.
As a Trading Services Analyst within JPMorganChase, you will play a pivotal role in the execution and processing of trade orders, ensuring the smooth operation of our trading and portfolio management businesses. Your work will have a significant impact within your team, contributing to the overall performance of our trading services. Your responsibilities span from supporting order execution to settlement, ensuring accuracy and efficiency in all trade activities. You will leverage your developing knowledge of market products and automation technologies to optimize our operating platform. Your ability to manage change and drive continuous improvement will be developed in this role, as you work to enhance our processes and systems. With a focus on collaboration, you will build strong relationships with internal stakeholders, while developing your influence and presentation skills to communicate data-driven insights and collaborate in impactful decisions. Your work will have a direct impact on our team's performance and the achievement of our short-term operational goals.
Job responsibilities
Support trade orders accurately and efficiently, ensuring seamless flow to subsequent back-office systems.
Develop and Utilize knowledge of market products to understand each deal and contribute to the optimization of our trading platform.
Develop and apply automation technologies to support trade processing, including settlements, profit and loss, and confirmations.
Actively participate in change management initiatives, leveraging resources to minimize disruption and facilitate successful transitions.
Contribute to continuous improvement efforts, identifying inefficiencies in processes and proposing solutions based on data analysis.
Provide guidance and support for transactions involving penny stocks, ensuring compliance with relevant regulations and company policies.
Conduct thorough reviews of all paperwork related to penny stock transactions, ensuring documentation is complete, accurate, and compliant.
Collaborate with compliance teams to address discrepancies or issues in penny stock paperwork.
Review assets to determine eligibility for investment or trading.
Identify and report assets that do not meet the company's investment criteria.
Work with compliance and risk management teams to ensure adherence to asset eligibility standards.
Required qualifications, capabilities and skills
Baseline knowledge or equivalent expertise in trading services, specifically in order execution and trade settlement.
Demonstrated ability to apply automation technologies in a trading environment, with a focus on process optimization.
Proactive in change management, with the ability to leverage resources to facilitate smooth transitions and minimize disruption.
Developing skills in data analysis and tech literacy, with the ability to communicate data-driven insights effectively.
Demonstrate the ability to develop internal stakeholder management, with a focus on building productive relationships and driving mutually beneficial outcomes.
Preferred qualifications, capabilities and skills
Comprehensive understanding of financial markets, trading instruments, and the overall trading process, with experience in trading services like order execution, trade processing, and risk monitoring, supported by previous experience in finance industry operations roles.
Strong relationship-building, influencing, and conflict management skills, with excellent written, oral communication, and interpersonal abilities to resolve issues and maintain positive stakeholder relationships.
Effective presentation and negotiation skills, combined with an innovative mindset focused on continuous process improvement, and a willingness to be flexible in a team-oriented environment.
This position will not support visa sponsorship or relocation.
$51k-86k yearly est. Auto-Apply 60d+ ago
Help Desk Support Technician
Securenetmd
Information technology/support technician job in Lewes, DE
Full-time Description
We seek a beginner to help our Help Desk solve our client's technology problems. This is an entry-level position and is perfect for someone right out of college or who has had less than one year of experience in the Information Technology field. We are willing to teach and train you to work tickets, remotely fix issues, and complete basic repairs. If you are looking for a career start, SecureNetMD is the perfect small business you are looking for.
Please have the following foundational capabilities before hitting the apply button:
Experience installing or assembling computers.
Supporting various hardware devices- workstations, laptops, tablets, and phones.
Providing essential “how to” assistance for productivity suite software.
Worked within an IT ticketing/CRM system.
What you must do:
Act as the single point of contact between the end user and the IT department.
Log all incidents and service requests.
Provide updates on tickets that are in flight.
Provide closure details.
Quickly resolve user issues.
Handle basic questions and troubleshooting.
Provide essential troubleshooting assistance.
Day to Day Activities:
Providing end-user tech support via help desk channels.
Troubleshooting technical issues.
User account management.
Escalating incidents that cannot be resolved to the next level of support in line with SLAs
Identify potential major incidents and problems and highlight them to management.
Updating users on the status of their incident or service request.
Providing proactive maintenance on client devices as appropriate.
What can we provide you? By joining SecureNetMD, you will receive competitive compensation and benefits, a positive work culture that follows the EOS leadership style, and growth opportunities. We value your time and encourage open communication. What we do matters, what our clients do matters, and what we do to support our community initiatives is a part of our everyday lives here at SecureNetMD. Plus, benefits on day one, PTO, and profit sharing make partnering with us a no-brainer.
Why us and not them? We know what we are doing in the IT infrastructure world. Founded by two opposite personalities, Jack and Drew, they have been hands-on with the operations of SecureNetMD since day one. Jack, the company's mastermind, has been the driver in building the cabling department. He understands the industry and what we must do to help clients reach their desired level. Drew, the implementor, understands how to get our clients to that level. Partnered with many team members, we can be a single source solution partner for our client's technology solutions. We have high employee tenure because we treat our team members respectfully and with understanding. If we sound like a company you want to partner with, apply today.
$44k-77k yearly est. 60d+ ago
Budget Support Analyst
SNA International
Information technology/support technician job in Dover, DE
SNA International seeks an experienced Budget Support Analyst with a strong work ethic to join our team. SNA International's team works together in pursuit of the same cause: build a safe and just world by empowering organizations in the use of forensics, biometrics and identity intelligence.
The General Fund Enterprise Business System (GFEBS) Budget Support Analyst provides support with systems, applications, and products (SAP) to the Armed Forces Medical Examiners System (AFMES) in Dover, DE. The GFEBS Budget Support Analyst 2 will rely on the SAP advice and expertise to leverage the Enterprise Resource Planning (ERP) financial system and GFEBS to provide solutions to complex funding authorizations. The GFEBS Budget Support Analyst is critical to successful AFMES operations, and the candidate will be required to work collaboratively and productively with resource management staff
***This is a 100% on-site position
Responsibilities will include but are not limited to:
Run management and financial reports in GFEBS to include status of funds reports, open commitment reports, open obligation reports, and cost management reports.
Customize financial reports and create detailed worksheets with financial information pertaining to commitments, obligations, expenses, and other activities to be used for reconciliation and informational purposes to execute multi-million-dollar budget.
Researching and reconciling ULOs (unliquidated obligations) and UMTs (unmatched transactions) for current and prior year funds.
Completing the Dormant Account Review - Quarterly (DAR-Q) and Joint Reconciliation Program (JRP) audit taskers.
Review and analyze error reports in order to make corrections in GFEBS to include interface monitor errors.
Troubleshoot IDOCS and interfacing issues with DMLSS, SPS, and Access On-line.
Provide Technical assistance, monitoring the status of GFEBS initiatives, and coordinating meetings as requested by the organization.
Assist in the establishment of any new GFEBS functionalities, such as Project Systems/Projects.
Deliver training to include developing job aids at both the individual and group levels; directly assisting individuals with creating Purchase Requisitions, Work Breakdown Structures (WBS) and reports in ERP and BI.
Other duties as assigned once approved by both the Project Manager (PM) and Contracting Office Representative (COR).
Minimum Education and Experience Requirements:
Bachelor's degree in a financial related field or 5 years resource management experience.
Funds Management/Funds Distribution,
Spending Chain/pre-commitment processing/Outgoing MIPR.
Reimbursable Business Process to include in-coming MIPR processing.
Government Purchase Card (GPC) support.
Payroll cycle, labor allocation; Cost Management Business Process, project systems, and travel reimbursements.
Must be able to successfully complete a National Agency Check with Inquiries (NAC-I).
Ability to work independently on multiple tasks with minimal supervision.
Have advanced knowledge in operating software applications, e.g. electronic mail, Outlook, Word, Power Point, Excel and other software packages.
Candidates must be US citizens and able to pass a NAC-I Security Background Investigation.
TO APPLY:
Please submit a cover letter along with your CV. CVs without a cover letter will not be considered.
SNA International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$51k-86k yearly est. Auto-Apply 31d ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Information technology/support technician job in Dover, DE
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
************************************************************************************************************************************************************************************
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 22d ago
IT Support Specialist
TPG Staffing
Information technology/support technician job in Wilmington, DE
Job Description
Job Title - IT Support Specialist
Grow your career with a cutting-edge Fintech industry leader!
Our client, a high-growth firm shaping the future of wealth management technology, is currently seeking an in-office IT Support Specialist for their Wilmington, DE office to help manage IT infrastructure and provide user support and training to a team of fintech professionals. The individual selected for this position will also be responsible for troubleshooting, setup and installation, maintenance, and documentation of our IT infrastructure. In addition to work at the primary location in Wilmington, this position will also require occasional work in the company's central NJ location as well.
Responsibilities:
User Support: Assist end users with technical issues via phone, chat, and in person.
Troubleshooting: Diagnose and resolve problems with desktops, laptops, monitors, printers, and common software.
Setup & Installation: Onboard new users, configure workstations, and install required applications.
Maintenance: Monitor IT equipment and help with routine hardware and software upkeep.
Training: Provide basic user guidance, tips, and best practices for hardware and software use.
Documentation: Record issues, resolutions, and updates in the ticketing system; maintain IT asset inventory.
Requirements:
A working understanding of Active Directory and networking.
Hands-on experience with Windows 11, Microsoft Office, and general desktop applications.
Experience with mobile devices is a plus.
The above requirements and qualifications are meant to describe the general nature of the position and do not represent all duties to be performed by the selected candidate. Please note that only candidates who are under consideration for the position will be contacted. The Company is an equal opportunity employer. All employment is decided on basis of qualifications, merit and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$44k-77k yearly est. 6d ago
IT Support Specialist
Insight Global
Information technology/support technician job in Newark, DE
One of Insight Global's chemical manufacturing clients is looking for a IT Support Specialist to join their team in Newark, DE! This position is onsite full time. This role encompasses tasks such as installing hardware and software, onboarding and offboarding users, ensuring security compliance, integrating and upgrading systems, troubleshooting issues, and providing general IT support for the mutli office campus. Additionally, it involves collaborating with Regional and Global IT teams to guarantee efficient IT service delivery.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Experience in L1/L2 IT support, including hardware/software troubleshooting, imaging and deployment of devices, strong understanding of network infrastructure, user onboarding/offboarding, asset management, etc.
- Proven ability to support onsite infrastructure including device network connections, badge access, camera surveillance systems, time & attendance systems, complex meeting room set ups, etc.
- Proficient in endpoint management tools including SCCM and Microsoft Intune
- Strong ability to communicate and collaborate with end users, regional and global IT teams, manage vendor relations, and document support activities effectively
$44k-77k yearly est. 30d ago
R&D IT Specialist
0003-The Chemours India
Information technology/support technician job in Newark, DE
As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world.
CREATING ESSENTIAL CHEMISTRY THAT THE WORLD NEEDS
At Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive. That begins with how we use our science, data, and unmatched technical expertise to develop market-leading products with the highest levels of performance, sustainability, and safety in the industry.
Powered by chemistry, our products are used in applications that make the products we rely on, processes, and new technologies possible. In key sectors such as clean energy, advanced electronics, high-performance computing and AI, climate friendly cooling, and high-quality paints and coatings for homes and industrial infrastructure---sustainable solutions and more modern living depend on Chemours chemistry.
Chemours is seeking an R&D IT Specialist to join our team at the Chemours Discovery Hub, our flagship R&D facility.
This highly visible role supports a diverse range of technologies and projects critical to innovation and research. You will partner with scientists, engineers, and business teams to deliver IT solutions that enable cutting-edge research and development.
The scope and responsibilities of this role include, but are not limited to, the following
Provide technical support for standard Windows 11 end-user computing devices and peripherals.
Manage and troubleshoot Microsoft Teams Rooms, Live Events, and Townhall setups.
Adhere to established End User IT Support procedures, global policies, and process workflows across all support areas.
Deliver support for non-standard and legacy PC environments, including Windows XP, 7, and 10.
Demonstrate a foundational understanding of networks, networking protocols, and firewall configurations.
Collaborate with laboratory and business teams to implement technology solutions that enable emerging technologies and R&D initiatives.
Serve as a customer advocate, ensuring user needs are understood, addressed, and resolved to satisfaction.
The following skill sets are
required
by the business unit:
Bachelor's degree in Information Technology, Computer Science, or related field.
3+ years of direct IT support experience in a corporate or technical environment.
Strong technical skills in supporting desktop/PC hardware, peripherals, and Office 365 Suite.
Proficiency with Microsoft Operating Systems (Windows XP, 7, 10, 11).
Excellent customer service, communication, and collaboration skills.
Ability to diagnose and resolve complex technical issues across multiple IT domains (Security, Infrastructure, Applications).
The following skill sets are
preferred
by the business unit:
Experience designing and implementing networked IT services in R&D or industrial environments.
Familiarity with Agilent instrumentation and software.
Working knowledge of Linux distributions (CentOS, AlmaLinux).
Prior experience in a fast-paced R&D environment.
Background in customer service or user experience-focused roles.
Benefits:
Competitive Compensation
Comprehensive Benefits Packages
401(k) Match
Employee Stock Purchase Program
Tuition Reimbursement
Commuter Benefits
Learning and Development Opportunities
Strong Inclusion and Diversity Initiatives
Company-paid Volunteer Day
We're a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it-by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life.
Learn more about Chemours and our culture by visiting Chemours.com/careers.
Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws.
Chemours is an E-Verify employer
Candidates must be able to perform all duties listed with or without accommodation
immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position
Don't meet every single requirement? At Chemours we are dedicated to building a diverse, inclusive, and authentic workplace for our employees. So if you're excited about this role, but your past experience doesn't align perfectly with every qualification in the position description, we encourage you to apply anyways. You may just be the right candidate for this or other opportunities.
In our pursuit to be the greatest place to work, we know that a critical element to enhancing our employee experience is to assure we're operating with a solid foundation of trust. At Chemours, this means being transparent about how we pay our employees for the work that they do.
Pay Range (in local currency):
$81,715.00 - $127,680.00
Chemours Level:
24
Annual Bonus Target:
6%
The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans.
At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say "We Are Living Chemistry."
$81.7k-127.7k yearly Auto-Apply 37d ago
Trade Support Analyst
Jpmorgan Chase 4.8
Information technology/support technician job in Newark, DE
Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you support the success of our trading and portfolio management businesses. Be part of a dynamic team where your expertise and development will drive impactful change and innovation.
As a Trading Services Analyst within JPMorganChase, you will play a pivotal role in the execution and processing of trade orders, ensuring the smooth operation of our trading and portfolio management businesses. Your work will have a significant impact within your team, contributing to the overall performance of our trading services. Your responsibilities span from supporting order execution to settlement, ensuring accuracy and efficiency in all trade activities. You will leverage your developing knowledge of market products and automation technologies to optimize our operating platform. Your ability to manage change and drive continuous improvement will be developed in this role, as you work to enhance our processes and systems. With a focus on collaboration, you will build strong relationships with internal stakeholders, while developing your influence and presentation skills to communicate data-driven insights and collaborate in impactful decisions. Your work will have a direct impact on our team's performance and the achievement of our short-term operational goals.
**Job responsibilities**
+ Support trade orders accurately and efficiently, ensuring seamless flow to subsequent back-office systems.
+ Develop and Utilize knowledge of market products to understand each deal and contribute to the optimization of our trading platform.
+ Develop and apply automation technologies to support trade processing, including settlements, profit and loss, and confirmations.
+ Actively participate in change management initiatives, leveraging resources to minimize disruption and facilitate successful transitions.
+ Contribute to continuous improvement efforts, identifying inefficiencies in processes and proposing solutions based on data analysis.
**Required qualifications, capabilities and skills**
+ Baseline knowledge or equivalent expertise in trading services, specifically in order execution and trade settlement.
+ Demonstrated ability to apply automation technologies in a trading environment, with a focus on process optimization.
+ Proactive in change management, with the ability to leverage resources to facilitate smooth transitions and minimize disruption.
+ Developing skills in data analysis and tech literacy, with the ability to communicate data-driven insights effectively.
+ Demonstrate the ability to develop internal stakeholder management, with a focus on building productive relationships and driving mutually beneficial outcomes.
**Preferred qualifications, capabilities and skills**
+ Comprehensive understanding of financial markets, trading instruments, and the overall trading process, with experience in trading services like order execution, trade processing, and risk monitoring, supported by previous experience in finance industry operations roles.
+ Strong relationship-building, influencing, and conflict management skills, with excellent written, oral communication, and interpersonal abilities to resolve issues and maintain positive stakeholder relationships.
+ Effective presentation and negotiation skills, combined with an innovative mindset focused on continuous process improvement, and a willingness to be flexible in a team-oriented environment.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$54k-80k yearly est. 22d ago
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