Information technology/support technician jobs in Des Moines, IA

Job Description: Field IT Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment. Primary Skill Required Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc. Detailed Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Preferred Skills: • Excellent problem-solving, communication, and documentation skills • Ability to work independently and manage technical issues. • Willingness to learn new technologies and adapt to different roles Good to have any or more certificates such as: CompTIA A+, Microsoft Certified Desktop Support Technician The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay = $19.23/hr. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 4-6 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Who We Are We're a group of passionate people that just so happen to be in the business of managing incredible communities. We are the GO team! What You'll Do A typical Maintenance Service Technician's day might include: Reviewing make-ready checklists to ensure all apartment homes are ready for the new resident(s) resulting in a 5-star Google review. Keeping our communities running 24/7 by being a part of our after-hours emergency team. You'll get to proudly cruise around town in a “GO Team” company provided vehicle for 7 days during the on-call rotation. Partnering with Property Managers to obtain bids and negotiate prices for a tree branch that just fell onto a garage roof. Ordering and keeping inventory of supplies and parts in a well-kept maintenance shop. What You Need To Get The Job Done This role might be a fit for you if: You are passionate about providing exceptional service and have a leadership mindset, then this would be a great position for you. You have drive, excellent communication, and are willing to get your hands dirty, then this role may come naturally to you. You believe the details matter. If it's worth doing, then you believe it's worth doing right. You are flexible. You enjoy learning new things and rolling with changes. Your availability allows for a flexible work week, which includes some weekend coverage. You are dependable, safety conscious and have general maintenance experience. Tell us where you picked up any knowledge of appliance repair, light carpentry, plumbing and electrical. What You'll Love About Us We may be a great fit for you if you enjoy: Great Company Culture. We work hard so that we can play hard. We value getting to know each other inside the office and outside the office setting. Make an Impact. We care about your future at Indigo Living and work with you to create a development plan to further your skills and knowledge. Read about our: Careers that are Going Places Health Benefits. Medical, Dental, Vision, HSA and FSA options, 401K with employer match! Give back. Get paid to give your time to the community! Ask us about Hubbell's Extreme Build Projects! Rest and Relaxation. Enjoy pre-loaded paid time off and 11 Holidays! The salary range for this position is $ 23.00 - 26.00 per hour, depending on experience and qualifications. Hubbell Realty Company and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants.

Are you passionate about problem-solving and eager to make a real difference in healthcare? We're seeking an IT Specialist who thrives on tackling challenging provider and end user requests within our EMR/EHR system, as well as supporting incoming general IT ticket requests. This is an outstanding opportunity for a motivated individual who loves digging deep, analyzing root causes, and continuously improving processes. If you're obsessed with refining systems and want to become a super user in a health system that directly impacts patient lives, this role is tailor-made for you. Join us and be part of a team dedicated to enhancing healthcare through innovative IT solutions and relentless pursuit of excellence! As an IT Support Specialist, you will be part of a small and mighty IT team solely focused providing support to end users. You will work 8AM to 5PM. IT team members rotate the off hours coverage concerns remotely over the weekend and holidays as needed. You will work alongside medical and administrative teams focused on improving great patient experience. You are passionate about problem-solving and eager to make a difference in healthcare. You thrive on tackling challenging end user requests within our EMR/EHR system, as well as supporting incoming IT ticket requests. You will have the opportunity to dig into problems, analyze root causes, and work to continuously improve processes. You are obsessed with refining systems and want to become a super user in a health system that directly impacts patient lives. Here is what you can expect: Acting as the employee and provider's guide to reliable help when addressing IT related issues. Being on your feet when working in clinic. Reviewing necessary adjustments before releasing or communicating changes to the DMOs team. Articulating concerns to the support of the EHR/EMR system to the vendor and touch base on updates. Reaching, stooping, and walking to help with hardware issues could be required. Working with a small close knit team of working professionals who you can rely on to support our doctors, staff and patients so we have outstanding outcomes. What we are looking for: IT Related: Degree or years of experience in healthcare systems applications or IT specialist role; IT Related certifications or Electronic Health/Medical Records Certifications or experience Calm. Ability to communicate calmy and provide reassurance to team members. Curiosity. Demonstrated ability to practice the art if listening, asking clarifying questions and avoiding interrupting others. Independent Work: Ability to stay focused and ask for help when needed. Why DMOS? Reliable schedule Friendly, fun and dedicated peers Outstanding 401(k) and profit sharing program (DMOS puts money aside for qualified individuals even if staff does not contribute) Innovative and cost effective healthcare 6 paid holidays and up to 22 accrual PTO days a year Working at Central Iowa's longest standing private orthopaedic practices (70 years in 2025)! Apply today by viewing our opportunities on the ********************************** page. Qualified candidates will hear from our LIVE recruiting team within 2 business days of a completed application to start the selection process.

MidAmerican Energy Company has an exciting career opportunity available. Take the next step in your career and apply now! Skills for Success * Effective oral and written communication skills. * Effective analytical and problem-solving skills. * Effective interpersonal skills and customer relationship skills * Ability to prioritize and handle multiple tasks and projects concurrently. Qualifications * Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study. * Must be available May 2026 - August 2026. * Working knowledge of Microsoft Office and the Windows operating environment. Primary Job Duties and Responsibilities * Basic understanding of Layer 2 and Layer 3 networking * Basic understanding of how a firewall works. * Experience configuring network devices Performance Expectations * Establish and maintain effective work relationships within the department and the company. * Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. * Maintain sensitive and confidential information regarding company information. * Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. * Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description : The environment includes Windows 10, G Suite for Government, MS Office, and Adobe software. Experience with ServiceNow for incident management along with Tripwire and Heat/Lumension for security remediation would be helpful. Basic troubleshooting experience and basic Active Directory experience is required. Skill Windows 10 installation and maintenance Experience running install processes using pre-built images Encryption - prefer Bit Locker experience Active Directory Experience ServiceNow, Tripwire, Heat/Lumension Qualifications Local Candidate will be preferred first. Additional Information Best Regards, Amrit Lal

OSTS - Des Moines * Parking is paid for by the contractor As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all. Audio Visual Responsibilities of an On-Site Technician: * Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary. * Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings. * Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTR's and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR's user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls * Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks) Technical Responsibilities of an On-Site technician: * Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site * Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc. * ServiceNow ticket management; prioritizing tickets and awareness of SLAs * Supporting Microsoft Windows and MAC operating systems * Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365 * Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process * Printer support (installation, configuration, relocation, and troubleshooting) * Event and Meeting Support (may occur on-site or off-site) * Occasional travel may be required to support other EY locations, client engagement sites, or off-site events * Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices) * VIP/White Glove support * Occasional after-hour support may be required Interpersonal skills an On-site technician should have: * Outstanding customer service skills * Excellent communication skills * Great team mentality * Self-motivated, organized, detail oriented, ability to multi-task * Desire to learn and build a career as unique as you are Experience Requirements: * 2+ years of on-site technical support experience, or degree in related discipline EY exists to build a better working world, helping to create long-term value for clients, people, and society. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities. Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For list for 24th year. (US) America's Greatest Workplaces for Diversity 2023 by Newsweek

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients. Job Description Short Description: The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform all roles of a level-1 Help Desk Support technician to create a ticket or provide immediate assistance for their issues over the phone. A majority of the calls (75%) are password resets, helping to get access to systems or setting an account. Any other issues would be escalated to the Help Desk for support. Complete Description: · This role is focused on level-1 help desk phone support, primarily with system access issues and password · Support. The ideal candidate must have excellent customer service and communications skills. · Candidate must be able to: · handle difficult situations with clients and turn them into a win for the service desk team · initiate trouble tickets from a service desk system · answer how-to questions and resolve issues related to system access and password creation/resetmaintain a positive outlook, be professional, and provide excellent customer service · Greater detail outlined in the skills matrix. · Work during core business hours of 7:00 AM - 5:00 PM, Monday - Friday, not to exceed a 40 hour work week. Qualifications · At least 3 years of relevant experience working in a technical IT call center environment. · HDS2 · 1 to 3 years field experience and preferred education of 2 year associates degree or equivalent technical study. Additional Information Thanks and Regards, Jane Morgan

About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose The Technical Support Specialist -- Tractors provides technical support to CNH Employees, Dealers, and Customers. You will be a team member within the North American Product Support organization. These Teams have three primary roles within the North American CNH Industrial commercial operations: Provide expert technical advice to dealership service department technicians and CNH Industrial Field Service people; help improve reliability and serviceability of CNH Industrial products; author and maintain service information and solutions into the ASiST Knowledge database for Dealers to reference. This position is eligible for a hybrid work schedule and can be located in Fargo, ND, Ames, IA or Racine, WI. Key Responsibilities * Diagnose and trouble-shoot a variety of tractors within the CNH product portfolio * Use mechanical and electronic test equipment to interpret fault codes, and operating parameters * Interpret operating parameters for acceptable vehicle performance * Answer technical questions from CNH dealers or from CNH Field Service people using personal knowledge, experience, and available reference sources in a timely and urgent manner * Provide solutions consistently with CNH objectives, while also being attentive to the cost of repairs * Maintain positive and constructive relationships with Engineering and Technical Publications employees * Provide regular feedback of current issues that dealerships are experiencing with CNH equipment * Act as "product expert" on your assigned products * Document all technical questions and data to be used for future reference by other Technical Support Specialists * Create additional technical troubleshooting documents in the self-help database * Delivery to CNH Product Quality, Engineering and Manufacturing to improve reliability and serviceability of CNH products * Other duties as assigned. Experience Required * Bachelor's Degree, preferably in Mechanical Engineering, Ag Engineering Technology, Industrial Engineering, Ag Systems Technology, or Engine Technology. * Minimum three (3) years of technical experience with mobile equipment. * In lieu of a Bachelor's Degree will accept an Associates Degree and 5+ years of technical experience with mobile equipment * Minimum two (2) years' experience working mechanically with agriculture equipment, construction equipment and/or heavy trucks * Prior experience using Microsoft Office programs such as Outlook, Word and Excel as part of your daily business activities. * Ability to travel up to 10% Preferred Qualifications Must have good communicaiton and problem solving skills. Pay Transparency The annual salary for this role is $63,000.00 -$83,000.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: * Flexible work arrangements * Savings & Retirement benefits * Tuition reimbursement * Parental leave * Adoption assistance * Fertility & Family building support * Employee Assistance Programs * Charitable contribution matching and Volunteer Time Off Click here to learn more about our benefits offerings! (US only) US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.

Job DescriptionDescription: The IT Support Analyst is responsible for the support and ongoing enhancement of the computing infrastructure to support Watercress. This role is also responsible for infrastructure security and Tier 1 support through the internal IT Help Desk. This role would service all aspects of Tier 1 Help Desk, such as Salesforce, Telecom Platform, and a variety of other cloud-based solutions. RESPONSIBILITIES Diagnosing and troubleshooting technical issues, including software, hardware, and network problems. Act as the first line of support for all internal IT help desk tickets. Work with Platform Administrators and Managers to decide on the best escalation path for tickets and provide root cause analysis after completing the ticket. Provide first and second-line support to end-users via phone, email, chat, or in-person. Install, configure, and maintain computer systems, applications, and peripherals. Manage user accounts and permissions using Active Directory. Monitor system performance and ensure data security through antivirus and encryption tools. Maintain documentation of procedures, issues, and resolutions. Assist with onboarding/offboarding processes and IT equipment setup. Support IT projects, upgrades, and rollouts. Escalate unresolved issues to appropriate internal teams. Conduct training sessions and create manuals for staff. Provide production support. All other tasks and duties as assigned related to the position. Requirements: QUALIFICATIONS Bachelor's degree in information technology, Computer Science, or a related field. 1-3 years of experience in IT support or helpdesk roles. Proficiency in Windows and Mac operating systems. Familiarity with Microsoft Office 365, Active Directory, and basic networking (TCP/IP, DNS, DHCP). Experience with ticketing systems like ServiceNow or Jira. ITIL certification is a plus. Effective individual contributor, team leader and team player. Demonstrated knowledge and experience with Microsoft 365 and related technologies including Active Directory, end point security, exchange and Microsoft Office. Demonstrated knowledge and experience with desktops, laptops and server configuration, setup and maintenance. Demonstrated knowledge and experience with Microsoft Windows and Server operating systems. Demonstrated knowledge and experience with backup and restore programs and methodologies. Basic knowledge and experience with mobile & handheld devices. KNOWLEDGE AND SKILLS Solid knowledge of practices and procedures for Microsoft 365, desktop, server and network and able to interpret, analyze and document complex concepts and apply these in innovative ways. Demonstrated ability to build relationships, manage a team, work collaboratively, and resolve problems with people at all levels across the organization, across lines of business and with third party vendors. Judgment and problem-solving skills sufficient to analyze information to formulate recommendations to problems. Proficient in self-planning skills to schedule, organize and manage multiple activities of varying complexity according to established plans and adjusting work schedules according to changing priorities and time constraints. Well-developed analytical skills with strong attention to detail. Excellent Interpersonal, negotiation and mediation skills. Good judgment skills and ability to make sound decisions. Ability to perform in a fast-paced office environment. Flexibility and ability to work overtime or unusual hours (with advance notice). DETAILS This position will work mid-late day shifts with a flexible start between 10AM - 11:30AM This is a 100% onsite position in West Des Moines, IA

Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of a PC Tech at The Iowa Clinic might look like? * Arrive at work in the morning for standard clinic hours - on call as needed including weekends. As a bonus, we have a "dress for your day" policy that allows you to wear jeans when your schedule permits! * Enjoy a change of scenery by traveling to assist our frontline healthcare workers onsite at our 16 locations in the Des Moines Metro area, which include West Des Moines, Ankeny, Waukee, Adel, Altoona, Grimes, Indianola, Johnston, Urbandale, and Des Moines. All mileage will be reimbursed! * Perform moderately complex maintenance tasks, troubleshoots and repairs computers, mobile devices, kiosks and peripheral equipment for The Iowa Clinic. * Install hardware, new software releases, system upgrades, maintains data files, loads programs and prepares systems for users. * Demonstrate knowledge of commonly used networking concepts, practices, and procedures. * Install, troubleshoot and maintain telecommunications equipment for The Iowa Clinic. * Provide monthly billings statements, usage reports, updates users and telecommunications inventory, performs changes via call switch and trains users on phone equipment and voicemail. This job might be for you if you have… Qualifications * A desire to find a meaningful, fulfilling career * Exceptional patient skills * The ability to prepare and maintain records * Effective communication skills (written and verbal) * A positive and team-oriented attitude Requirements * Associate's degree or higher education. * MCP * A+ Certification * Two + years previous working knowledge of computer operations. * Reliable transportation to commute to our 16 locations. * On-Call availability outside of standard clinic hours including the weekend. Bonus points if… * You love exceeding people's expectations * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you * Employee incentives to share in the Clinic's success * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles and transparent communication

Be the Tech Hero Behind the Scenes! Are you passionate about technology and love solving problems? Join our team as an IT Specialist, where you'll be the go-to expert ensuring our systems run smoothly and securely. This role is perfect for someone who thrives on variety-one day you're troubleshooting network issues, the next you're rolling out new hardware or guiding users through Microsoft 365 tools. If you enjoy making technology work for people and want to be part of a collaborative, forward-thinking team, this is your chance! This position will be onsite at our office in Pleasant Hill, Iowa. What you will do Be the first line of defense for end-user support-diagnose and resolve hardware, software, and network challenges. Keep us connected by managing Microsoft 365 applications and accounts. Own the hardware lifecycle-from setup and deployment to maintenance. Empower our team with training and tips that make tech easy and accessible. Monitor and optimize system and network performance, escalating issues when needed. Document like a pro-maintain IT controls, system guides, and user documentation. Drive IT service excellence through incident management, request fulfillment, and problem resolution. Champion security by supporting data protection and compliance with company policies. Collaborate and innovate with IT leadership on process improvements and technology projects. Live our company values in every interaction. And yes-other duties as assigned (because tech never stops evolving!). Requirements Hands-on experience with Microsoft 365 administration and applications. Strong troubleshooting skills for hardware, software, and network issues. Solid understanding of IT operations and system administration. Familiarity with information security and data governance. Excellent communication skills-you can train and support users with ease. Detail-oriented and process-driven. A collaborative, customer-focused mindset with a hunger to learn new tech. What we provide, because we care! · Full benefit package including medical, dental, vision, life and disability · Generous 401k match (up to 6%) · Profit-sharing for all employees · Continuing education · Wellness reimbursement up to $300 a year · 8 Paid Holidays

Summary: As IT Systems Administrator, you will be responsible for managing and maintaining the bank's IT infrastructure, with a focus on Microsoft 365 and security. This includes managing cloud-based services, securing financial data, supporting internal users, and ensuring compliance with banking regulations (e.g., GLBA, PCI-DSS). You'll play a key role in safeguarding the bank's network and systems while providing reliable IT solutions that support daily banking operations. Essential Duties and Responsibilities Manage and optimize Microsoft 365 environment, including Exchange Online, SharePoint, OneDrive, Teams, and Power BI, ensuring they meet the bank's needs. Administer user accounts, manage licenses, and implement security policies and permissions across Microsoft 365 applications. Participates in the evaluation of technologies and vendors used to ensure they meet industry standards for quality and performance Monitors and supports ancillary bank systems and alerts management of any performance or security issues Enhance security protocols across the bank's IT infrastructure, ensuring compliance with financial industry regulations (GLBA, CRI). Manage endpoint security tools, including XDR and SIEM software and firewall configurations, to protect systems from threats. Develop, implement, and enforce security measures such as encryption, MFA, VPN, and secure remote access to safeguard sensitive customer data and banking systems. Participate in regulatory audits, vulnerability scans, and security updates to identify and address potential threats. Assist with support of on-premises and cloud-based servers, ensuring systems are optimized for performance and security. Installation, configuration, and troubleshooting support of end user hardware and software. Assist with onboarding and offboarding of employees, including setting up new accounts, permissions, and access to necessary systems. Assists with staff training and guidance on best practices for IT security and utilization of Microsoft 365 tools. Project participation with department and organizational initiatives. Documentation responsibilities for configurations and security settings to ensure compliance with regulatory standards. Other duties as assigned Supervisory Responsibilities This job has no supervisory responsibilities. Requirements Competencies Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Design - Generates creative solutions; Demonstrates attention to detail. Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Strives to build knowledge and skills continuously; Shares expertise with others. Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Maintains confidentiality. Oral Communication - Listens and gets clarification; Response well to questions. Written Communication - Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Cost Consciousness - Conserves organizational resources. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness. Quantity - Completes work promptly; Works quickly. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions, Uses equipment and materials properly. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals, completes tasks on time, or notifies the appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed. Innovation - Generates suggestions for improving work. Qualifications To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may enable individuals with disabilities to perform essential functions. Education and/or Experience Bachelor's degree in Information Technology or Computer Science preferred; or at least five years of related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills Successful individuals should have in-depth knowledge of Microsoft 365 and Sharepoint as well as familiarity with financial industry regulations and security frameworks (GLBA, CRI). Other Qualifications Must be able to travel to all bank locations using your transportation. Physical Demands The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers while working with a keyboard and mouse. They must regularly reach with hands and arms and talk or hear. The employee is frequently required to stand, sit, and/or walk. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee will be required to lift and/or move computer equipment up to 20 pounds. Work Environment The work environment characteristics described here represent those an employee encounter while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet.

MidAmerican Energy Company is seeking a student pursuing a bachelor's degree program or final year of an associate's degree in information technology, network administration, computer science, cybersecurity or related field, graduating later than August 2026. IT OT Windows Unix interns will be exposed to a variety of projects and activities that occur within the energy industry. Interns will have the opportunity to apply their knowledge and skills learned through college and apply them to the workplace. The position is temporary, nonexempt, and full-time/hourly through summer 2026 MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory. Interns will have the opportunity to network with leadership and gain a broader understanding of MidAmerican Energy Company and Berkshire Hathaway Energy. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience. Skills for Success Effective oral and written communication skills. Effective analytical and problem-solving skills. Effective interpersonal skills and customer relationship skills Ability to prioritize and handle multiple tasks and projects concurrently. Qualifications Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study. Must be available May 2026 - August 2026. Working knowledge of Microsoft Office and the Windows operating environment. Primary Job Duties and Responsibilities Basic understanding of Layer 2 and Layer 3 networking Basic understanding of how a firewall works. Experience configuring network devices Performance Expectations Establish and maintain effective work relationships within the department and the company. Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. Maintain sensitive and confidential information regarding company information. Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.

Job Title: Information Technology Intern Division: Precision Pulley & Idler (PPI) FLSA: Non-Exempt Grade: N/A Job Status: Part-Time Travel Required: 0-5% PURPOSE OF POSITION Provide students an opportunity to build problem-solving and real-world experience through hands on application of Information Technology. Responsible for performing PC maintenance and support by performing duties and responsibilities listed below. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. More specifically, the employee owner will: Install PC hardware, which includes upgrading software, installing and maintaining network components. Respond to inquiries and questions. Provide on-going support and assistance to users. Support ongoing projects. Continually participate in additional training related to the job. Perform extra assignments in other areas and related task assignments in the work area. Demonstrate strength in communication and documenting processes. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Currently a high school or college level student looking for IT experience. A quick learner who is looking to learn new concepts and ideas. Self-starter, motivated, critical thinker, solid work ethic with the ability to create, change, and understand products to meet customer specifications. Able to develop alternative solutions and work well in individual and group problem solving situations Must have strong verbal & written communication skills and be a team player. Possess good problem-solving skills. Detail oriented, thorough, organized, with the ability to complete projects on time. Ability to work and communicate with individuals and groups at varying levels of the organization. Strong organizational and time management skills. EDUCATION - EXPERIENCE - COMPUTER SKILLS Pursuing Associate's (A.A.) or Bachelor's degree (B.A.) from a two college, technical school or four-year college or university in Information Technology. TRAINING - CERTIFICATIONS - LICENSES COMPETENCIES To perform this position successfully, an individual should demonstrate the following work competencies: Safety and Security - Observes safety and security procedures; Uses equipment properly. Problem Solving - Identifies and resolves issues in a timely manner. Communication Skills - Speaks clearly, listens and receives clarification, respond to questions. Dependability - Follows instructions, responds to management direction, and takes responsibility. Quality Assurance - Demonstrates accuracy and thoroughness. Ethics/Professionalism - Treats people with respect; Works ethically and with integrity. Organizational Support - Follows policies and procedures. Judgment - Exhibits sound and accurate judgment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee must be able to frequently stoop/bend. Must be able to regularly use hands and arms. Must be able to regularly stand and walk. Must be able to lift and/or move up to 50 pounds. Vision abilities required by this job include close, distance, and peripheral vision. Specific hearing abilities required by this job include being able to respond quickly to instructions in a fast-paced work environment and demonstrate good communication skills. ENVIRONMENTAL ADAPTABILITY The noise level in the work environment is usually MODERATE. Steel-toed shoes, safety glasses, and ear plugs are required in production areas and when posted. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Precision, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective and current employee owners to discuss potential accommodations with Precision, Inc.

MidAmerican Energy Company is seeking a student pursuing a bachelor's degree program or final year of an associate's degree in information technology, network administration, computer science, cybersecurity or related field, graduating later than August 2026. IT OT Windows Unix interns will be exposed to a variety of projects and activities that occur within the energy industry. Interns will have the opportunity to apply their knowledge and skills learned through college and apply them to the workplace. The position is temporary, nonexempt, and full-time/hourly through summer 2026 MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory. Interns will have the opportunity to network with leadership and gain a broader understanding of MidAmerican Energy Company and Berkshire Hathaway Energy. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience. Skills for Success Effective oral and written communication skills. Effective analytical and problem-solving skills. Effective interpersonal skills and customer relationship skills Ability to prioritize and handle multiple tasks and projects concurrently. Qualifications Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study. Must be available May 2026 - August 2026. Working knowledge of Microsoft Office and the Windows operating environment. Primary Job Duties and Responsibilities Basic understanding of Layer 2 and Layer 3 networking Basic understanding of how a firewall works. Experience configuring network devices Performance Expectations Establish and maintain effective work relationships within the department and the company. Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. Maintain sensitive and confidential information regarding company information. Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.

Summary: As IT Systems Administrator, you will be responsible for managing and maintaining the bank's IT infrastructure, with a focus on Microsoft 365 and security. This includes managing cloud-based services, securing financial data, supporting internal users, and ensuring compliance with banking regulations (e.g., GLBA, PCI-DSS). You'll play a key role in safeguarding the bank's network and systems while providing reliable IT solutions that support daily banking operations. Essential Duties and Responsibilities Manage and optimize Microsoft 365 environment, including Exchange Online, SharePoint, OneDrive, Teams, and Power BI, ensuring they meet the bank's needs. Administer user accounts, manage licenses, and implement security policies and permissions across Microsoft 365 applications. Participates in the evaluation of technologies and vendors used to ensure they meet industry standards for quality and performance Monitors and supports ancillary bank systems and alerts management of any performance or security issues Enhance security protocols across the bank's IT infrastructure, ensuring compliance with financial industry regulations (GLBA, CRI). Manage endpoint security tools, including XDR and SIEM software and firewall configurations, to protect systems from threats. Develop, implement, and enforce security measures such as encryption, MFA, VPN, and secure remote access to safeguard sensitive customer data and banking systems. Participate in regulatory audits, vulnerability scans, and security updates to identify and address potential threats. Assist with support of on-premises and cloud-based servers, ensuring systems are optimized for performance and security. Installation, configuration, and troubleshooting support of end user hardware and software. Assist with onboarding and offboarding of employees, including setting up new accounts, permissions, and access to necessary systems. Assists with staff training and guidance on best practices for IT security and utilization of Microsoft 365 tools. Project participation with department and organizational initiatives. Documentation responsibilities for configurations and security settings to ensure compliance with regulatory standards. Other duties as assigned Supervisory Responsibilities This job has no supervisory responsibilities. Requirements Competencies Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Design - Generates creative solutions; Demonstrates attention to detail. Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Strives to build knowledge and skills continuously; Shares expertise with others. Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Maintains confidentiality. Oral Communication - Listens and gets clarification; Response well to questions. Written Communication - Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Cost Consciousness - Conserves organizational resources. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness. Quantity - Completes work promptly; Works quickly. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions, Uses equipment and materials properly. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals, completes tasks on time, or notifies the appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed. Innovation - Generates suggestions for improving work. Qualifications To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may enable individuals with disabilities to perform essential functions. Education and/or Experience Bachelor's degree in Information Technology or Computer Science preferred; or at least five years of related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills Successful individuals should have in-depth knowledge of Microsoft 365 and Sharepoint as well as familiarity with financial industry regulations and security frameworks (GLBA, CRI). Other Qualifications Must be able to travel to all bank locations using your transportation. Physical Demands The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers while working with a keyboard and mouse. They must regularly reach with hands and arms and talk or hear. The employee is frequently required to stand, sit, and/or walk. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee will be required to lift and/or move computer equipment up to 20 pounds. Work Environment The work environment characteristics described here represent those an employee encounter while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet.