Product Support Specialist - WFH & Make your Own Schedule
Information Technology/Support Technician Job 11 miles from East Saint Louis
Gig Description
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.
****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program****
Experience/Skills
TEAM / LEADERSHIP SKILLS:
You demonstrate a sincere desire for a quality customer experience
You have a team player attitude
You promote a positive work environment
You thrive in a fast-paced environment and handle change well
You have a collaborative approach to problem solving and like sharing feedback
You understand the value of your individual impact on the team and company's success
TECHNICAL / FUNCTIONAL SKILLS:
You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
You have experience with software troubleshooting abilities
You know how to modify your communication style to meet customer needs and tone
You possess customer service skills
You are able to simplify and communicate complex ideas to customers
You have the ability to diffuse situations with angry customers
You are comfortable in a training environment that includes watching self-paced training module videos
You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
You are willing to step-in as needed including answering questions from customers via chat
ANALYTICAL SKILLS:
You are able to research, analyze and determine an appropriate course of action in a variety of situations
You can solve complex problems while exercising good judgment
You have critical thinking and problem solving skills
ORGANIZATIONAL SKILLS:
You demonstrate initiative and the ability to multitask.
You work well under pressure of meeting team productivity goals.
Successful candidates must be willing to meet service level and contact per hour commitments.
You understand and accept schedule adherence in a call center environment
You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue
KNOWLEDGE / BACKGROUND EXPERIENCE:
You are a High School graduate
Preferably, you have basic knowledge of tax laws and tax concepts
Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary
BEHAVIORAL COMPETENCIES
You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
You are comfortable being on camera with your customers and understand the value of humanizing the interaction
You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions
You possess active listening skills and know how to ask probing questions to arrive at answers quicker
Operating Hours
Operating Hours: 8am to midnight EST ; Monday to Sunday
Required Minimum Hours: 30 hours per week
Peak Period:
April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT
April 15, 2025: 8am-3am EST/EDT
$5 Turbo Bonus Boost per hour.
Applicable to all hours worked from April 9th to 15th.
Service Providers (SPs) must meet the required minimum of 30 hours per week.
Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
*These times may be revised periodically based on business needs
MINIMUM HOURS TO BE WORKED EACH WEEK
You must work a minimum of 30 hours each week on all schedules
Mandatory Requirements
Must reside in the USA
Must have passed background check and pass tech check in order to attend certification.
Must be on camera during certification.
Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
Service Provider (SP) must have the following Hardware Requirements.
Windows Computer (Mac and Chromebooks are not permitted)
Windows 10 or 11
AMD or Intel Core Series (I3-I9)
At least 8gb of RAM
Webcam
Wired Mouse
USB Headset
Wired Internet Connection
Conflict of Interest
Cannot hold Gigs with Column Tax or any Intuit Vendors
Training Information
Duration
20 Hours
Price
$79.99 USD
Course Details
Geographic Information Systems Technician
Information Technology/Support Technician Job 6 miles from East Saint Louis
Responsibilities:
Perform assignments on work related to recording or producing information associated with the construction, operation, and maintenance of Utility Systems as qualified through formalized and/or on-the-job training.
Maintain the GIS-connected model with information from sources including, but not limited to, work management systems, as-built construction drawings, work orders, completion records, field reports or other information from the job sponsor.
Perform analysis or queries to assemble data and prepare reports, tabulations, charts and maps from asset information contained in the connected model and various other data sources.
Produce standard prints and ad-hoc plots for field requests containing specific information derived from the connected model and various other data sources.
Maintain service point data and the relationship to the feeding source transformer.
Track the lifespan of utility asset data, including history, inspection and attachments.
Resolve conflicting data, mapping, connectivity, and land issues through office or field investigation.
Perform GIS work pertaining to major projects such as facility relocations, load rearrangement and new business.
Operate automated office equipment including, but not limited to printers, plotters, duplication machines, facsimile and scanners.
File records and data pertaining to the work.
Perform manual or computer-aided drafting.
Operate a car or light truck.
Assist other employees in plant work, in the field, or in the office.
Perform other similar skilled work.
Experience:
Recent college graduates entering the workforce with experience using GIS in school/internships.
Must have the ability to acquire a thorough working knowledge of:
The company's business applications.
Material, equipment, and apparatus used in the work.
The Utilities' Transmission and Distribution systems
Various operating and maintenance handbooks and manuals insofar as they pertain to his/her work, including the safety rules and practices set forth therein.
Must be able to work at various locations based on business needs/workload
Computer skills in MS Office and other Windows applications
Skills:
Maintain the GIS model on the electric side
Perform analysis, custom maps
Working in a Union environment-reporting to a supervisor-work orders that they need to process into GIS and then to print distribution of any updates made
Some tabular data and analysis
Qualifications: 1-2 years of GIS experience (geographic information system)
GIS in any industry but must have knowledge/understanding to update the GIS system
Micro station, AutoCAD-strong plus but still must have GIS
If fieldwork required to be done, the expectation is for the person to use their own vehicle- minimal if anything
Education:
Recent college graduates entering the workforce with experience using GIS in school/internships.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Gaurav Kejriwal
Email: **************************************
Internal Id: 25-32146
Information Technology Professional
Information Technology/Support Technician Job In East Saint Louis, IL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
Financial Support Specialist
Information Technology/Support Technician Job 10 miles from East Saint Louis
We are currently seeking candidates for multiple Financial Specialist opportunities for one our top Fortune 500 clients in St. Louis! Please read the description below for more:
FINANCIAL SUPPORT SPECIALIST JOB DESCRIPTION:
· Selected candidates will perform a variety of financial industry related operational tasks for moderately complex financial securities, cash related transactions, or related processes.
· Duties may include reviewing documentation for accuracy and completeness and entering and/or comparing that documentation to system of record information for consistency and regulatory compliance purposes.
· Duties will also include ensuring information received between departments impacting customer accounts is compliant with company guidelines and related regulations.
· Some positions may require interaction with internal and external customers regarding account setups, changes, or modifications. Good communication skills, both written and verbal, are needed.
FINACIAL SUPPORT SPECIALIST JOB REQUIREMENTS:
· 1+ year of experience in one of the following: Business Operations, Financial Services, Accounting, or Financial Analysis.
· Previous experience within Brokerage or Financial Planning is highly desirable.
· Knowledge and work experience with IRA Accounts, Annuities, and/or Estate Accounts highly desirable.
· Experience managing or accurately transferring information between customer financial portfolios highly desirable.
· Intermediate to advanced Microsoft Excel experience highly desirable.
· Demonstrated success in a position requiring a high degree of accuracy and attention to detail.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Senior Support Services Specialist
Information Technology/Support Technician Job 15 miles from East Saint Louis
*About Working at Commerce * Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.
*Compensation Range*
Hourly: $18.55 - $21.40 (Amount based on relevant experience, skills, and competencies.)
*About This Job*
The main purpose of this job is to support internal and external customers by maintaining customer records, assisting in the collection of customer information for verification of deposits, and other duties to help achieve performance and quality objectives.* *
*Essential Functions*
* Provide a high level of customer service to branch personnel and business units regarding various issues and maintenance requests. Research requests and take appropriate action as applicable.
* Identify process improvements, leveraging available technology and automation
* Answer phone and email request
* Provide department support by coordinating workflow and providing technical and training support
* Verify document images and ensure data entry of information into internal software applications accurately and timely
* Maintain customer and account records, and process return mail
* Assist in collecting customer information for verification of deposits
* Perform other duties as assigned
*Knowledge, Skills & Abilities Required*
* Intermediate knowledge of banking industry and bank operations, including best practices and regulations
* Strong customer service and problem-solving skills
* Ability to prioritize and complete multiple tasks
* Ability to learn new processes quickly
* Ability to work independently and escalate when necessary
* Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities without direct supervision
* Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
* Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
* Moderate level proficiency with Microsoft Word, Excel, Teams, and Outlook
*Education & Experience*
* Associate's degree or equivalent combination of education and experience required
* 3+ years financial services or related experience required
* 3+ years customer service experience required
\*\*\* For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Senior Support Services Specialist job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $18.55 to $21.40 per hour.
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 9846 St Charles Rock Rd, St. Ann, Missouri 63074
Time Type:
Full time
Job Type: Full-time
Pay: $18.55 - $21.40 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
Work Location: In person
Client Care or Recovery Support Technician
Information Technology/Support Technician Job 12 miles from East Saint Louis
Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. Part-time as-needed position to provide coverage for any of three shifts - 7:00am to 3:30pm, 3:00pm to 11:30pm, or 11:00pm to 7:30am. Position can be filled as a Client Care or Recovery Support Techician/Specliast and is based in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift pay differential.
Responsibilities
Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Qualifications
Must be at least 21 years old. Must possess a minimum high school diploma or equivalent. Or a bachelor's degree; or a total of 5 years' experience and college combined. Various other certifications will be required depending on experience level. Personal experience with recovery process and willingness to discuss it as appropriate. Demonstrated skills in human services and in services to adults. Demonstrated ability to work within organizational structure. Ability to accept supervision. Demonstrated ability to work constructively with consumers, treatment resources, and the community. Valid driver's license, private auto insurance, and be insurable. Basic computer skills including MS Office 365, Adobe Acrobat, and an electronic medical record.
Are you intrigued by this job but don't meet every single requirement?
Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly,
please apply anyway
! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
IT Help Desk Support Specialist
Information Technology/Support Technician Job 6 miles from East Saint Louis
We are seeking a motivated and customer-oriented IT Help Desk Support Specialist to join our team. In this role, you will provide user support for IT system issues, ensuring a high level of customer satisfaction. You will interact with users to assist with password resets and document reported IT issues using platforms like ServiceNow to generate new support tickets. On-the-job training will be provided to help you learn new IT systems and enhance your skills.
Key Responsibilities:
Provide prompt and professional user support for IT system issues.
Assist users with password resets and basic troubleshooting.
Accurately document user-reported IT issues in ServiceNow or similar ticketing platforms.
Maintain a positive attitude and deliver exceptional customer service.
Collaborate with team members to resolve issues efficiently.
Adapt to learning new IT systems and technologies through on-the-job training.
Occasionally provide second or third shift support during off-business hours as required.
Qualifications:
Positive Attitude: Demonstrated ability to maintain a friendly and helpful demeanor.
Customer Service Skills: Strong focus on delivering excellent customer experiences.
Communication Skills: Excellent verbal and written communication abilities.
Willingness to Learn: Eagerness to learn new IT systems and technologies.
Team Player: Ability to work collaboratively within a team environment.
Flexibility: Willingness to work off-business hours when necessary.
No Programming Required: This role does not require programming skills.
Join our team and be part of a supportive environment where your contributions make a meaningful impact. This is an excellent opportunity for individuals looking to grow their IT support skills while providing valuable assistance to users.
desktop support
Information Technology/Support Technician Job 6 miles from East Saint Louis
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Distributed Client Services
Location: SAINT LOUIS,mo
Duration: : 1 year (with possible extension)
Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
The support platform is Microsoft OS including Win7 and some Win10 (piloting).
OS troubleshooting, imaging, and builds.
Need a valid driving license this job may require some travel but you will be payed for mileage charges
Outlook PST files.
Additional Information
For more information, Please contact
Shubham
************
Technical Support Analyst (Washington, MO)
Information Technology/Support Technician Job 48 miles from East Saint Louis
KE2 Therm Solutions seeks to save energy, preserve the environment, and improve profitability for our customers by delivering energy-saving electronic solutions to the Heating, Ventilating, Air Conditioning and Refrigeration (HVAC&R) industry. We are recognized for having high quality, technologically advanced products that are easy to use, and for providing superior technical applications support before and after the sale.
KE2 Therm Solutions is part of Distech Controls Inc. which is owned by Acuity Brands, Inc.
Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting Controls (ABL) and the Intelligent Spaces Group (ISG), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We are positioned at the intersection of sustainability and technology. Our businesses develop technology that helps save our customers energy and reduce their carbon emissions. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and location-aware applications.
Job Summary
We are presently recruiting a Technical Support Analyst who will be a part of our Technical Support team. You will be responsible for providing exceptional technical support services to our customers by responding to their technical questions via telephone or e-mail, including possible onsite visits pertaining to the use of our controllers, solutions and control systems.
Key Tasks & Responsibilities (Essential Functions)
* Respond to technical questions from customers pertaining to the use of KE2 Therm controllers.
* Assist in troubleshooting refrigeration, electrical, and communication issues related to the controllers and communication accessories.
* Listen to customer requirements or challenges and recommend product solutions for their application.
* Ensure that customers receive quality and necessary support to solve their problems.
* Collaborate with product development to assist in identification of customer requirements related to the product.
* Assist in the development of product training and application support programs.
* Assist in review of competitive analysis of product lines.
* Assist in the development of product literature, technical bulletins, and installation instructions.
* Create articles and populate knowledge base to assist our customers.
* Update the customer database (CRM) and log internal notes following customer email/phone conversations.
* Contribute to the improvement of available tools and internal processes used by the support team.
* Keep up to date with new technologies and products in the field related to KE2 Therm controls and the industry.
* Attend sales conferences and trade shows as required.
* Provide field support, if required.
* Periodically assist in covering afterhours on-call emergency support.
Skills and Minimum Experience Required
* Four year degree in Mechanical or Electrical Engineering, Engineering Technology, IT, Computer Science or equivalent field experience in HVAC and/or Refrigeration Systems, Electrical or IT/Communications.
* Strong verbal and written communication skills.
* Ability to diagnose complex problems.
* Attention to detail.
* Analytical thinker.
* Customer Service oriented.
* Courtesy and positive attitude.
* Structured and organized in one's own work.
* Demonstrate excellent communication and interpersonal relationships.
* Demonstrated autonomy, diligence, professionalism and sense of responsibilities.
* Ability to work remotely from a space with minimal distractions.
* Willingness to travel for customer meetings, trade shows, site visits, and industry events as required.
* Willingness to periodically assist in covering afterhours on-call emergency support.
* Working knowledge of Microsoft programs including Excel, Power Point, and Word.
Preferred Skills and Experience
* Previous experience installing and/or using KE2 Therm controls.
* Knowledge of the BacNetÒ, Modbus, or other control system protocols.
* Experience and/or qualification in a related domain as a trainer.
* Relevant experience in the installation of Building Automation Systems (BAS).
* IT knowledge (OS systems, networking).
* Fluent in Spanish or French.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here and here for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Brands is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at **************. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Brands from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Brands mailing address, fax machine or email address, directly to Acuity Brands employees, or to Acuity Brands resume database will be considered Acuity Brands property. Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
E-Verify Participation Poster
e-verify.gov
eeoc.gov
The range for this position is $64,300.00 to $115,700.00 . Placement within this range may vary, depending on the applicant's experience and geographic location.
Nearest Major Market: St Louis
Job Segment: Technical Support, Sustainability, Electrical Engineering, Machinist, Technology, Bilingual, Energy, Engineering, Manufacturing
IT Support Analyst
Information Technology/Support Technician Job 41 miles from East Saint Louis
Piston Automotive is looking for an IT Support Analyst to be responsible for supporting, troubleshooting and delivering personal computer system solutions and initial support for IT infrastructure for the enterprise. These projects include resolving user community technical issues and maintenance of IT systems.
Piston Automotive wasn't just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar.
Why Piston Automotive?
Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement , Vehicle and Product Discounts
Responsibilities
Provide technical support to end users to maintain business operations and minimize downtime.
Execute and implement all personal computer software and hardware implementation plans. Maintain personal software and hardware in area of responsibility. Keep current on new technologies and staff productivity tools. Provide testing and implementation of all personal computer components.
Provide direction for the development of flexible, integrated, easily maintained and operationally effective personal computer components.
Communicate and escalate issues and needs with Senior IT Specialists.
Responsible for maintaining incidents and change requests in ServiceNow.
Administrative expereince in any of the following areas: VMWare, Rubrik, Active Directory, DHCP, DNS, WSUS, SCCM, Azure and Office 365 (Exchange, SharePoint, Teams, OneDrive, etc).
Supporting local end users including admins, directors and executive staff where needed.
Responsible for providing on-site and remote support for enterprise video conferencing system(s).
Assist in installation, configuration and management of all Local and Wide Area Network systems, such as Cisco switches and routers along with the full Meraki stack (Security appliance, Switches, Wireless, cameras).
Qualifications
A minimum of 2 years of related experience in end-user support of systems.
High school diploma or GED an Associate's Degree preferred.
Experience with the following:
Windows 7 and 10
Servers 2008 and 2012
Active Directory
DNS
DHCP
Two to four years of related experience in the development and support of systems is preferred.
Piston Automotive, part of the Piston Group family of companies, is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace that values the unique contributions of every employee. We encourage all candidates to apply for positions that match their skills and capabilities, ensuring equal consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For any questions regarding job opportunities or the application process, please reach out to us at *********************************. We are committed to providing accommodations for individuals with disabilities during the job search and application process, reinforcing our commitment to inclusivity for all job seekers.
Information Technology Intern - Summer Internship Program
Information Technology/Support Technician Job 6 miles from East Saint Louis
Who We Are:
We have operations in Saint Louis, Missouri, Milford, Connecticut and Huntington Beach, California, serving local, national and international customers, both military and commercial. The company supplies platform controls, aircraft components, liquid oxygen equipment, and emergency breathing equipment to our customers.
Position Summary:
We are currently looking for an IT Intern to work with our IT department to provide the candidate with meaningful, real-world experiences. This role is part of our summer internship program and includes installing, modifying, and making repairs to personal computer hardware and software systems and provides technical assistance and training to system users.
Essential Duties and Responsibilities:
Inspects personal computer equipment and reads order sheet listing user requirements to prepare computer for delivery.
Installs hardware and peripheral components such as monitors, keyboards, and printers on user's premises.
Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer.
Enters commands and observes system functions to verify correct system operation.
Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
Instructs users in use of equipment, software, and manuals.
Recommends or performs actions to correct problems.
Provides updates, status, and completion information to manager, and/or users, via voice mail, e-mail, or in-person communication.
Replaces defective or inadequate software packages.
Replaces defective hardware within computer to include complete boards and board components.
Create and run network cables to necessary length.
Maintain and manage hardware inventory.
Requirements
Enrolled in and working towards a technical college education or working towards a Bachelor's degree in Information Technology.
Why Choose Essex?
Since 1947, Essex has been offering high quality parts and services to our customers. Our employees are what makes that happen so we do our best to take care of what matters most, by offering a competitive total rewards package for our employees. It's our commitment to making this a great place to work.
IT Security Administrator
Information Technology/Support Technician Job 6 miles from East Saint Louis
Title:
IT Security Administrator
Classification:
Exempt/Full Time
Reports To:
GM IT
Location:
Corporate Headquarters - Bridgeton, MO
Date:
03/04/2025
Job Summary: Zoltek is looking for a IT Security Administrator to join our IT Team at our Corporate Headquarters. Do you want to work for the world's largest manufacturer of carbon fiber pultrusion? This position requires a team player interested in using their technical skills and experience to assist Zoltek in our ongoing migration of systems to the cloud. Zoltek's IT strategy is a hybrid approach with cloud services integrated to on-premises systems used for manufacturing. As a member of the IT department, you will provide support to four facilities in the US plus collaborate with IT teams in Hungary and Mexico. Zoltek employs over 2,700 people located at facilities in Hungary, Mexico, and multiple sites in the US. Our parent company, Toray Industries, is championing a global transition of group companies to the Microsoft cloud. Zoltek does not hire individuals who require sponsorship for employment eligibility in the U.S. Essential Duties & Responsibilities:
Configure and optimize Palo Alto firewalls to meet security best practices and Zoltek's specific needs.
Monitor firewall logs via Zoltek's SIEM and SOC services, responding promptly to security incidents.
Manage VPN connections using Palo Alto Global Protect and Azure MFA for secure communications.
Administer and enhance security through existing and new network segmentation of IT and OT environments.
Manage and Administer SD-WAN VeloCloud and maintain security.
Administer and monitor Meraki and Cisco switches to ensure seamless network connectivity and performance.
Administer and monitor end-point protection polices through Defender 365, Purview, and WithSecure Element.
Oversee Windows Active Directory services, maintaining user accounts and security settings, DNS, DHCP.
Ensure the reliability of the Windows Domain Controller infrastructure.
-Administer and monitor encryptions through BitLocker, manage and maintain security policies for company resources such as Microsoft Intune MDM.
Monitor and respond to security incidents related to endpoint protection, conducting regular assessments.
Conduct security audits on network devices to ensure compliance with standards and implement corrective measures based on audit results to strengthen network security.
Collaborate with IT teams across multiple regions to integrate security solutions into the infrastructure.
Work closely with system administrators and security teams to resolve network security issues.
Qualifications:
3 to 5 years of related experience in Palo Alto Firewall.
3 to 5 years of experience in SD-WAN Velocloud systems.
3 to 5 years of experience in ProSoc and SIEM services.
3 to 5 years of experience in Microsoft Active directory, Azure cloud services
3 to 5 years of experience in all aspect of enterprise networking.
Work Environment: The work environments characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment (majority of time spent)
Manufacturing environment where loud noise, strong odor, dirt may be present (occasionally)
Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Sitting at a desk and computer for extended periods of time.
Intermittent physical activity including bending, reaching, and prolonged periods of sitting.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
Safety: Tasks related to environmental management, occupational health and safety management, and energy management:
compliance with occupational health and safety management standards; and if necessary, make colleagues and subcontractors to comply with OHSA standards.
report non-compliance connected with environmental protection, occupational health and safety to your direct supervisor;
contribute to the improvement of the efficiency of the environmental management and occupational health and safety management.
Zoltek is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender identity, sex, sexual orientation or expression, religion, national origin, marital status, age, disability, veteran status or any other protected status.
Defense Red Switch Network (DRSN) Support Technician 4
Information Technology/Support Technician Job 17 miles from East Saint Louis
Who We Are… Today's leading government agencies are putting their trust in Newberry Group, and for good reason. Newberry brings strength to our clients, from the inside out through:
client intimacy and superior quality,
presence and accountability in our relationships, and
integrity and innovation at the forefront of everything we do.
Newberry Group is a professional services firm, providing information security compliance, governance, program/project management, and mission critical project-based consulting to public sector clients nationwide.
The strength of our company is a direct reflection of our highly skilled and talented workforce.
Job Summary:
Newberry Group seeks a Defense Red Switch Network (DRSN) Support Technician 4 with the ability to support the Global Solutions Management - Operations II (GSM-O II) project within our DISA end-client.
The Defense Red Switch Network (DRSN) Support Technician 4 supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC) at Scott Air Force Base, Illinois. Shift work to include nights and weekend duty is required. Position may include extended periods of sitting while on a computer or phone and speaking with customers.
Location:
Full-time onsite at Scott AFB, IL
Clearance:
An active DoD Top Secret/SCI clearance is required
Job Responsibilities:
Responsible for performing, training team and developing processes for the following duties:
Create/update/resolve unclear problems and issues faced, utilizing a broad knowledge of the network architecture, utilizing the Service Now platform
Notify necessary points of contact based on essential or heightened awareness networks, circuits or location incidents
Execute network operations to include configuration and analysis of customer circuits across Time Division Multiplexing (TDM) and Session Initiated Protocol (SIP) trunks
Work directly with customers, UC stakeholders, and leaders internal and external to the organization across multiple areas to ensure maximum network availability to minimize or eliminate mission and operational impact
Proactively monitor network alarms across platform specific network management tools
Support all customers to include providing global situational awareness support
Verify that service has been restored upon resolution of all customer-initiated tickets
Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined
Proactively monitor network alarms across platform specific network management tools
Record, assess, track, and monitor incident tickets escalated to operational infrastructure
Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident
Perform configuration maintenance on route plans, route lists device profiles, calling search spaces, and route partitions
Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident
Assess, identify and recommend resolutions to various network incidents and/or configuration deficiencies
Develop and/or recommend solutions and processes pertaining to UC and DRSN operations
Minimum Qualifications:
Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.
Able to work in a 24x7 shift work environment
Must have an active DoD TS/SCI security clearance
Requires general understanding of both voice infrastructure and IP network topologies
Desired Qualifications
Tech control facility or cyber transport experience
Circuit actions experience
Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, MS Teams
Experience with one or more of the following: alarm surveillance, call routing, session-initiated protocol, media call flow, packet capture analysis, Juniper IP technologies
Knowledge in one or more of following: routers, switches, crypto devices, CISCO, Juniper, video teleconferencing (VTC), voice services, EVoIP/ECVoIP, VoSIP, fly-away kits, Defense Red Switch Network (DRSN), DSN Core
Benefits and Perks
In addition to competitive wages, Newberry Group offers an outstanding benefit package. This includes medical coverage with three plan options, dental and vision coverage, personal time off, paid holidays, paid parental leave, telecommuting if available, retirement savings accounts (Pre-Tax and Roth), flexible and dependent care savings accounts, life insurance, long and short-term disability coverage, tuition and training reimbursement, employee assistance program, and more.
The Newberry Group, Inc. is an Equal Opportunity Employer - EEO/AA/Disability/Veterans.
Defense Red Switch Network (DRSN) Support Technician 4
Information Technology/Support Technician Job 17 miles from East Saint Louis
Minimum Clearance Required Top Secret SCI Responsibilities
I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers.
Create/update/resolve unclear problems and issues faced, utilizing a broad knowledge of the network archiect, utilizing the Service Now platform
Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents
Execute network operations to include configuration and analysis of customer circuits across Time Division Multiplexing (TDM) and Session Initiated Protocol (SIP) trunks.
Work directly with customers, UC stakeholders, and leaders internal and external to the organization across multiple areas to ensure maximum network availability to minimize or eliminate mission and operational impact.
Proactively monitor network alarms across platform specific network management tools.
Support all customers to include providing global situational awareness support.
Verify that service has been restored upon resolution of all customer-initiated tickets
Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined
Proactively monitor network alarms across platform specific network management tools.
Record, assess, track, and monitor incident tickets escalated to operational infrastructure.
Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
Perform configuration maintenance on route plans, route lists device profiles, calling search spaces, and route partitions.
Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
Assess, identify and recommend resolutions to various network incidents and/or configuration deficiencies
Develop and/or recommend solutions and processes pertaining to UC and DRSN operations.
Qualifications
Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.
Able to work in a 24x7 shift work environment.
Must have an active DoD TS/SCI security clearance.
Requires general understanding of both voice infrastructure and IP network topologies.
Desired Qualifications
Tech control facility or cyber transport experience
Circuit actions experience
Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs.
Experience with one or more of the following: alarm surveillance, call routing, session initiated protocol, media call flow, packet capture analysis, Juniper IP technologies
Knowledge in one or more of following: routers, switches, crypto devices, CISCO, Juniper, video teleconferencing (VTC), voice services, EVoIP/ECVoIP, VoSIP, fly-away kits, Defense Red Switch Network (DRSN), DSN Core.
Essential Requirements:
US Citizenship is required.
TS/SCI
I2X Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected Veteran status, or disability status.
In compliance with Colorado's Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.
While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.
I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.
Defense Red Switch Network (DRSN) Support Technician 4
Information Technology/Support Technician Job 17 miles from East Saint Louis
By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.
Position Overview
Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations.
This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC). Shift work to include nights and weekend duty is required.
Responsibilities
Create/update/resolve unclear problems and issues faced, utilizing a broad knowledge of the network archiect, utilizing the Service Now platform
Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents
Execute network operations to include configuration and analysis of customer circuits across Time Division Multiplexing (TDM) and Session Initiated Protocol (SIP) trunks.
Work directly with customers, UC stakeholders, and leaders internal and external to the organization across multiple areas to ensure maximum network availability to minimize or eliminate mission and operational impact.
Proactively monitor network alarms across platform specific network management tools.
Support all customers to include providing global situational awareness support.
Verify that service has been restored upon resolution of all customer-initiated tickets
Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined
Proactively monitor network alarms across platform specific network management tools.
Record, assess, track, and monitor incident tickets escalated to operational infrastructure.
Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
Perform configuration maintenance on route plans, route lists device profiles, calling search spaces, and route partitions.
Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
Assess, identify and recommend resolutions to various network incidents and/or configuration deficiencies
Develop and/or recommend solutions and processes pertaining to UC and DRSN operations.
Required Experience/Qualifications
Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.
Able to work in a 24x7 shift work environment.
Requires general understanding of both voice infrastructure and IP network topologies.
Preferred Experience/Qualifications
Tech control facility or cyber transport experience
Circuit actions experience
Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs.
Experience with one or more of the following: alarm surveillance, call routing, session initiated protocol, media call flow, packet capture analysis, Juniper IP technologies
Knowledge in one or more of following: routers, switches, crypto devices, CISCO, Juniper, video teleconferencing (VTC), voice services, EVoIP/ECVoIP, VoSIP, fly-away kits, Defense Red Switch Network (DRSN), DSN Core.
Special Requirements/Security Clearance
Active TS/SCI clearance required
Physical Demands
Position may include extended periods of sitting while on a computer or phone and speaking with customers.
Information Technology (IT) Intern
Information Technology/Support Technician Job 24 miles from East Saint Louis
Are you ready to launch a career by being part of a passionate and hardworking technology team?
FeatherShark is looking for an optimistic and enthusiastic IT Student intern who is tenacious, curious, and loves to "go the extra mile" to achieve their goals.
As an IT Student Intern, your key responsibilities would be:
Learn cutting-edge cloud technology, computer networking, SaaS and IP telephony solutions.
Install, troubleshoot and repair computer hardware (PC’s, Mac, Chromebooks), and software.
Install and troubleshoot mobile devices such as iPhones and iPads.
Image new and existing hardware with the latest Windows OS, Office products, and other software applications.
Deliver and setup equipment at customer locations
Resolve customer service requests through our IT ticket management system.
Other duties and projects as assigned.
This is a paid internship. Hours will be part-time and arranged to work around your class schedule. Full-time employment at the conclusion of your internship may be available.
Job Requirements
The Intern must be actively enrolled in an undergraduate program at an accredited University, majoring in a technical field of study. The student should be graduating within the next 12-18 months and possess strong technical and organizational skills in addition to excellent written and verbal communication skills.
Successful candidates will:
Be a voracious learner.
Be proficient with Windows and Office applications.
Be proficient with iPhone and iPad.
Have a basic understanding of Wifi and computer networks.
Possess strong verbal and written communication skills
Be able to prioritize tasks and handle numerous assignments simultaneously
Be able to work a minimum of 20 hours per week.
Be authorized to work in the U.S. without Visa sponsorship
Be able to operate in a drug-free workplace
Have a valid drivers license
Have a high level of courage, integrity, accuracy, dependability, and confidentiality
*This is not a remote position
Contract Investigative Technician - St. Louis, MO
Information Technology/Support Technician Job 6 miles from East Saint Louis
The 1099-Contract Investigator Technician is responsible for conducting record checks for federal background investigations on a contract basis in direct support of national security and suitability investigations.
Conduct fieldwork, including interviews and retrieval of records, to produce reports of investigations (ROIs) in compliance with all laws, federal standards, and federal agency regulations.
Accept fieldwork assignments for travel throughout the geographic area of responsibility.
Opportunities for temporary duty yonder (TDY) assignments outside of assigned geographic area.
Meet investigative deadlines as assigned by ADC LTD NM.
Demonstrate strong verbal and written communications skills and exhibit professional demeanor in a time-sensitive work environment.
Monitoring, maintaining, conveying and appropriately destroying data and documents.
Meet government and industry standards for quality, integrity, timeliness and productivity.
Maintain compliance with all mandatory and assigned training, security, and credential requirements.
Develop and maintain professional, courteous, and cooperative working relationships with ADC employees and contractors.
Report trends and updates to work environment observed in the field.
Perform other duties and responsibilities related to the position as required.
The ADC compensation range is an estimated range reflecting what an ADC independent contractor might earn for working 40 hours per-week starting at the base rate. ADC independent contract investigators receive compensation for the number of assigned cases completed and not an annual salary.
Other details
Job Family Contractors-1099
Pay Type Hourly
Information Technology Professional
Information Technology/Support Technician Job 13 miles from East Saint Louis
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
desktop support
Information Technology/Support Technician Job 33 miles from East Saint Louis
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside Support Representative Distributed Client Services
Location: O FALLON, MO
Duration: 1 year (with possible extension)
Job Description:
· Win7/Win XP OS support
· Office 2003/2007/2010 support
· Executive end user trouble shooting skills
· Break/Fix troubleshooting experience in larger corporate environments
· The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft
Qualifications
share your resume
Additional Information
For more information, Please contact
Shubham
************
Defense Red Switch Network (DRSN) Support Technician 4
Information Technology/Support Technician Job 17 miles from East Saint Louis
Minimum Clearance Required Top Secret SCI Responsibilities I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers.
* Create/update/resolve unclear problems and issues faced, utilizing a broad knowledge of the network archiect, utilizing the Service Now platform
* Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents
* Execute network operations to include configuration and analysis of customer circuits across Time Division Multiplexing (TDM) and Session Initiated Protocol (SIP) trunks.
* Work directly with customers, UC stakeholders, and leaders internal and external to the organization across multiple areas to ensure maximum network availability to minimize or eliminate mission and operational impact.
* Proactively monitor network alarms across platform specific network management tools.
* Support all customers to include providing global situational awareness support.
* Verify that service has been restored upon resolution of all customer-initiated tickets
* Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined
* Proactively monitor network alarms across platform specific network management tools.
* Record, assess, track, and monitor incident tickets escalated to operational infrastructure.
* Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
* Perform configuration maintenance on route plans, route lists device profiles, calling search spaces, and route partitions.
* Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
* Assess, identify and recommend resolutions to various network incidents and/or configuration deficiencies
* Develop and/or recommend solutions and processes pertaining to UC and DRSN operations.
Qualifications
* Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.
* Able to work in a 24x7 shift work environment.
* Must have an active DoD TS/SCI security clearance.
* Requires general understanding of both voice infrastructure and IP network topologies.
Desired Qualifications
* Tech control facility or cyber transport experience
* Circuit actions experience
* Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs.
* Experience with one or more of the following: alarm surveillance, call routing, session initiated protocol, media call flow, packet capture analysis, Juniper IP technologies
* Knowledge in one or more of following: routers, switches, crypto devices, CISCO, Juniper, video teleconferencing (VTC), voice services, EVoIP/ECVoIP, VoSIP, fly-away kits, Defense Red Switch Network (DRSN), DSN Core.
Essential Requirements:
US Citizenship is required.
TS/SCI
I2X Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected Veteran status, or disability status.
In compliance with Colorado's Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.
While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.
I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.