Information technology/support technician jobs in Erie, PA

Hours: 8:00 am - 4:30 pm, Monday through Friday (3-4 days per week) Join our team as a Community Support Professional in our Licensed Day Program - Girard, where you will provide direct support to adults with disabilities in a structured, facility-based environment. In this role, you will help individuals develop daily living skills, participate in engaging activities such as arts and crafts, and work towards personal goals in a safe and supportive environment. What you'll bring: A patient, empathetic, and compassionate approach to supporting others. Strong communication and teamwork skills. Creativity in planning and facilitating structured events. What you'll need: Must be 18 years of age High School Diploma or GED required Valid, active driver's license required Ability to meet physical requirements of the role, including assisting with mobility to staying on your feet for extended periods of time. Pre-hire Clearances: State Police Criminal Record Check, Child Abuse Clearance, FBI Clearance (if you have not lived in PA for the past 2 years). Ability to pass Medication Administration and CPR/First Aid Certification A typical day-to-day may include: Supporting individuals with their daily needs, such as personal hygiene and medication management. Encouraging participation in social and recreational activities. Leading structured activities such as arts and crafts, music, and skill-building exercises. Documenting progress and collaborating with team members using CareLogic. Ensuring a safe and supportive environment within the facility. We are "making dreams come true." We provide children and adults with autism, intellectual disabilities, and behavioral health challenges and their families the education, support, and resources needed to be self-reliant, independent, and valued members of their community. In addition, we provide the professionals who serve them with world-class education and training. General Information Employee Name Employee Number Job Title Community Support Professional Service Line IDS Adult Day Department Day Program Supervisory Title Operations Supervisor/Manager Exempt/Non-Exempt Non-Exempt Revision Date 8 September 2025 Job Description Job Summary: The Community Support Professional provides direct support and guidance to individuals with developmental disabilities, promoting independence, inclusion, and personal growth in alignment with the principles of Everyday Lives. This role facilitates meaningful participation in community life, supports individual goals, and ensures health, safety, and dignity across all environments. Duties & Responsibilities: Understand and implement each assigned individual's support needs as outlined in the Individual Support Plan (ISP). Provide supervision to the individual in accordance with their identified staffing ratio in the ISP. Promote autonomy, choice, and independence in daily activities, relationships, and community participation. Support individuals in vocational, recreational, educational, cultural, and spiritual activities that foster social capital. Assist with personal care needs including feeding, toileting, transferring, and hygiene, as required. Have knowledge of individual diets and monitor during mealtimes. Facilitate access to community resources and activities that align with individual interests and goals. Encourage career exploration and employment-first initiatives. Plan and implement community outings, volunteer opportunities, and other integrated programs. Ensure the health and safety of individuals in all settings. Complete Change of Health form when appropriate. Obey all traffic laws while driving for work purposes. Immediately report vehicle accidents to supervisor after the health and safety of individuals has been ensured. If certified for medication administration, follow the medication administration training guidelines and report medication errors immediately. Respect and uphold individual rights. Respond to and report suspected abuse or incidents per the Incident Management Policy. Implement emergency procedures and support individuals during evacuations. Use communication methods appropriate for each individual, following the Communication Plan if applicable. Understand and implement behavior plans and treatment recommendations. Complete Record of Behavioral Event when appropriate. Actively listen and respond respectfully to individuals' ideas and concerns. Participate in team meetings and contribute to ISP development. Communicate relevant information to team members and supervisors. Maintain accurate and timely documentation, including health or communication logs, day service notes, client employee production or work time, and reports. Attain proficiency in electronic recordkeeping systems. Complete assessments and contribute to goal planning and progress tracking. Assist in training new staff and guide potential employees during site visits. Maintain a clean and organized workspace and request necessary supplies or repairs. Represent the organization professionally to families, community members, and stakeholders. Other: Understands that duties may be added or deleted from the position as deemed necessary by management. Understands that additional work or extended hours may be required due to program demands. Completes mandatory in-service hours annually in compliance with regulations and other trainings as required. Qualifications

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR be CvGbtZhZ

Job DescriptionDescription: IT Support Specialist Wavepoint 3PL, a growing, energetic logistics company, is looking for a full-time IT Support Specialist. This is a permanent, on-site position based in Erie County. Key Responsibilities Provide technical support for end users via email, telephone, remote connection, and in-person. Monitor systems for performance and integrity and proactively address issues. Provision and deploy hardware as needed to support operations and administration, both onsite and remotely. Install, configure, and update software on servers and PCs. Utilize the helpdesk system to manage client support requests. Diagnose and isolate hardware/software problems and coordinate solution response. Coordinate with service and solutions providers to resolve system issues and alter services as directed. Participate in Active Directory and network administration. Requirements: IT Support Specialist Education & Experience 3+ years of professional IT experience. Bachelor's degree in management information systems, information technology, or related field. Knowledge, Skills & Abilities Experience administrating and supporting: Active Directory Windows Server Windows Professional Office / Microsoft 365 Network wiring Working knowledge of networking fundamentals (TCP/IP, wireless, switching, routing, firewalls). SonicWall experience preferred. Able to problem-solve with minimal assistance or supervision. Ability to work independently as well as in a team environment. Effective communication with both technical and non-technical team members. Travel as needed to remote sites, both locally and out of the area. Must be able to sit at a desk for extended periods of time. Extended periods of typing and computer use Lifting: 0-20lbs. Often; 20-50 lbs. Occasionally; Over 50 lbs. Rarely. Occasional work from a lift or ladder Due to travel outside of the home office, candidates are required to have a vehicle and a valid driver's license.

Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Details: Job Title: Digital Program Support Analyst Location: Erie, PA Duration: 1 year Essential Functions/Responsibilities: The Customer Response Systems Program Support will be an integral part of the customer issue management team. This individual will be responsible for supporting SalesForce Service Cloud operations & customer issue tracking processes. Key deliverables include ensuring the business processes are supported with the tools as well as leveraging technology to enable simplification of the process. Duties also include gathering program requirements and managing design and configuration of tool improvements. Scope encompasses defining specific process improvements in areas such as communications and dispatching. Individual will also lead managing SalesForce licenses, user training and ongoing support such as help desk. In this role you will interact within business processes focused on customer issue management, be involved in long-term planning, manage current complex issues within functional area of expertise, and contribute to the overall team strategy. Qualifications Qualifications/Requirements: • Bachelor's degree from an accredited four year university or college • Additional leadership and project management experience, leading complex cross-functional efforts • Strong IT aptitude Desired Characteristics: • Bachelors of Science degree preferred • SalesForce Advanced Admin & Developer certified • Operations and/or service experience a plus • Ability to lead in a matrix environment • Demonstrated success in working with cross-functional teams • Strong planning & presentation and written communication skills • Demonstrated ability to excel in all customer service areas • Strong oral and written communication skills • Strong interpersonal, collaboration and leadership skills • Working knowledge of logical and physical data modeling • Understanding of key interfaces between business processes and functions • Ability to simplify and clarify procedure requirements Additional Information To know more about this position, please contact: Ujjwal Mane ************ ****************************

Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status. Support the Mac operating system and various Apple tools and applications; Provide operating system updates for Macintosh desktops/laptops; Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials. Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; Add virtual desktop client to Office 2007 / Office 2010; Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops; Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; Assist with creation of a knowledge base of problem remediation; Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. Must possess exceptional written and verbal communication skills (in English). Ability to quickly learn and acquire expertise in client's custom applications. Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. Team player who is invested in and strives to maximize team/department performance. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-JM1

Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; * Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status. * Support the Mac operating system and various Apple tools and applications; * Provide operating system updates for Macintosh desktops/laptops; * Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; * Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials. * Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; * Add virtual desktop client to Office 2007 / Office 2010; * Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; * Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; * Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops; * Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; * Assist with creation of a knowledge base of problem remediation; * Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and * Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis. Supervisory Responsibilities: * None Minimum Knowledge, Skills and Abilities required: * Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. * Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. * Must possess exceptional written and verbal communication skills (in English). * Ability to quickly learn and acquire expertise in client's custom applications. * Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. * Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. * Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. * Team player who is invested in and strives to maximize team/department performance. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. * The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-JM1 * Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. * Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. * Must possess exceptional written and verbal communication skills (in English). * Ability to quickly learn and acquire expertise in client's custom applications. * Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. * Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. * Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. * Team player who is invested in and strives to maximize team/department performance.

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status. Support the Mac operating system and various Apple tools and applications; Provide operating system updates for Macintosh desktops/laptops; Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials. Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; Add virtual desktop client to Office 2007 / Office 2010; Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops; Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; Assist with creation of a knowledge base of problem remediation; Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. Must possess exceptional written and verbal communication skills (in English). Ability to quickly learn and acquire expertise in client's custom applications. Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. Team player who is invested in and strives to maximize team/department performance. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-JM1

Configures and installs PC hardware and software; performs hardware and software upgrades, configures "standard" hardware and software settings and installs appropriate software. Uses corporate work order system to document ticket workload and inventory. Configures and supports all company-approved mobile device applications. Installs and troubleshoot printers. Maintains and creates documentation on systems and troubleshooting. Configures, and troubleshoots company cellular devices (iPhones, iPads) MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Two years professional computer experience preferred. Two-year Associates degree preferred or equivalent experience (one-year professional experience to be substituted for each year of study). A+/Desktop+, MCP certification(s); Experience supporting Microsoft Office applications, including Outlook in an Exchange environment; Experience supporting mobile device; Experience dealing with vendor support to deal with software, firmware, and hardware issues. preferred. Work to meet deadlines and serve customer & business needs. Meet deadlines and service customer needs with limited supervision. Manage a diverse and varied workload. Work as team member. Keep up with technology in a changing environment. Effectively express technical information to non-technical customers. Use of personal vehicle with mileage reimbursement provided is required. Must be a safe, licensed, insured driver in the state of Pennsylvania and current evidence of same must be on file at all times. Provides technical support and customer service via email, phone, and on-site, this includes all outlying hospital owned clinics and practices. Rotates on a regular basis Daily Operations, Backups, and User Accounts. Works with other members of the IT organization to ensure timely resolution of employee issues. Troubleshoot and resolves software and hardware problems on behalf of employees. Provides basic LAN and Windows/Apple problem solving for local and remote users. Performs moves/adds/changes to equipment (computer hardware, cables). Must be able to be on call on a regularly scheduled basis. Performs other duties as assigned.

IT Support Specialist Job Type: Full-Time Schedule: 8-hour shifts (M-F) | After-hours or weekend maintenance as needed Join the team behind one of the most innovative railing companies in the industry. We're a fast-growing, forward-thinking company known for delivering cutting-edge railing solutions as long with screens and detention products as well - and we're just getting started. As we scale, we're looking for an IT Support Specialist who's excited to grow with us, support a variety of systems, and help keep our company running as well as protect and bring innovation. ________________________________________ What You'll Be Doing: Troubleshoot and maintain PC. Support and manage Windows operating systems, both desktops and servers. Maintain a stable and secure network - routers, switches, firewalls, terminal servers, and all the cables in between. Keep printers, plotters, and other peripherals running. Administer and support: VMware, Hyper-V, NinjaRMM, Infor Visual ERP, SQL Server, and Microsoft 365 (O365). Support network security, firewalls, and mobile device management. Help build and maintain reports (SSRS) and use your basic programming skills (e.g. VBA) to streamline IT tasks. Assemble and deploy new PCs and assist in onboarding new employees. Occasionally hop on a scissor lift to run cabling or troubleshoot infrastructure issues. Collaborate with team members and support users across departments - great communication is key. ________________________________________ About Us: We're not your average manufacturing company. Our team designs and delivers modern railing systems across multiple markets and applications, blending functionality, safety, and aesthetics. We also create Screens, Detention, and Pre-Fabricated balcony products as well. Innovation is baked into everything we do - from product design to our tech stack. This is your chance to be part of a company that's evolving fast, values your input, and invests in both people and technology. ________________________________________ What You Bring to the Table: 3-5 years of experience in IT support, networking, and server administration. Strong working knowledge of Microsoft 365 tools and environments. Comfort with basic programming/scripting (e.g. VBA, PowerShell). Bonus points if you've worked with Infor Visual ERP. Ability to prioritize, communicate clearly, and follow through. Comfortable working independently - but also a great team player. Willingness to travel locally to our Kane, PA location weekly. Not afraid of heights: you're good with occasional work on lifts. ________________________________________ Education: Associate's degree in IT or related field preferred, but relevant experience is just as valuable. ________________________________________ Perks & Benefits: 401(k) + Matching Dental, Health, Vision, and Mental Health support FSA options Employee discounts Generous paid time off Life insurance Opportunities to grow, learn, and innovate ________________________________________ Next Steps: If you're looking for a role where no two days are the same, where your work directly supports a growing, product-diverse, and future-focused company, and where your ideas can help shape the next chapter - we'd love to meet you. Job Type: Full-time Pay: $60,000.00 - $75,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off * Vision insurance Experience: * IT: 3 years (Required) License/Certification: * Driver's License (Required) Ability to Commute: * Erie, PA 16506 (Required) Work Location: In person

Job Details Headquarters Erie PA - Erie, PA InternshipDescription We are looking for highly motivated college students who are eager to learn! All majors are welcome to apply. Interviews and Internships will be held in-person. Looking for proficiency in Excel, Word, and data entry. We require good communication skills, the ability to work in a fast-paced environment, and a willingness to learn! We have flexible hours starting 8am to 6pm Monday-Friday. Internships will be on site at our Headquarters in Erie's historic Union Station. The program will run from May to August, 2026. Any questions can be directed to ******************** Applications will be reviewed in January. Internship Summary: The IT Infrastructure Intern position will be an integral part of the IT Infrastructure and Systems team. Typically, there will be up to 6 facilities that will need constant monitoring and maintenance at designated intervals. Most of this work can be done on-site but will require some driving distance travel. Responsibilities: Document existing and future IT architecture and ensure scalability Implement Business Continuity for critical business operations Deploy and maintain physical endpoints (PCs, mobile devices, printers, APs, VOIP phones, etc.) Coordinate with headquarters on enterprise solutions and services Provide support for firewalls, switching and VLAN setups Coordinate across multiple departments to sustain client success Create scheduled maintenance and site recover plans Support headquarters with various user support and monitoring Qualifications Required Skills/Abilities: Hardware installations and software configurations Installation and maintenance of large wireless networks Competent in camera security and Access Controls Routine maintenance of various network environments The ability to self-manage and learn new technologies Troubleshooting skills over a wide range of IT Infrastructure Physical Requirements: Must be able to operate safely with lifts and ladders Use various hand tools to support hardware installations Carry equipment up to 50lbs

Front Desk Associate (Optometrist s Technician) Full Time Company Overview: 30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We re not like everyone else with local labs in stores, eye exams, and same-day delivery on glasses our customers never miss a moment. Now, you can join one of the nation s top optical retailers and help improve lives by helping people see better. Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives. : The Dr's Tech, also known as an Optometrist Technician or Optical Technician, will primarily assist under the store Doctor. The general responsibilities of this position are to service all customers who enter the Doctor s office and assist them with the delivery of exam services as well as the purchase of contact lenses. This person is responsible for maintaining company standards while: answering the telephone, greeting patients, performing the pre-test , selling contact lenses, communicating Eyemart s specials and everyday low prices, meeting sales goals, data entry into the computer, following A/R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary. The Dr s Tech is also responsible for performing any related work as directed by a Manager or Doctor. Responsibilities: Customer Service: Provide exceptional customer service to all patients. Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges. Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system. Administrative Tasks: Perform other administrative tasks as assigned. Insurance Claims: Process insurance claims efficiently. Product Knowledge: Maintain up-to-date knowledge of products. Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality. Data Entry: Input customer information into the computer system accurately. Patient Assessment: Assess and interpret patient s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings). Patient Sign-In: Sign-in patients. Call and clearly document any insurance eligibility information before any services are provided. Make and maintain patients charts per local Doctor specifications. File patient charts daily. Pre-Test Procedures: Perform a thorough pre-test as directed by the local Doctor. For example: NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc. Follow the local pathogen control policy as set by the local Doctor. Contact Lens Orders: Order and receive contact lenses. Call customers daily for pick-up, job status, and any special order or production delays. Deliver contact lenses to patients. Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention. Requirements: High School Diploma or GED. Experience working in retail, customer service, or sales. Experience working in the optical industry is preferred but not required. We are willing to train. Benefits: Health Insurance Vision Insurance Dental Insurance Matching 401k Short-Term and Long-Term Disability Life Insurance Fully paid benefits to maintain licensing requirements and opportunities for advancement At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life. If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off. This posting provides an overview of the role. A full job description will be provided upon hire. VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job DescriptionLocation: Erie, PA 16510Date Posted: 11/30/2025Category: Direct Care ServicesEducation: Master's Degree Kaleidoscope Family Solutions, Inc. provides community, work, and home based services to adults with special needs. Our team partners with family members and existing providers to create individualized goals allowing the team to help improve their life experiences. The individuals we support are in need of an experienced Behavioral Specialist to work with them. SUMMARY OF RESPONSIBILITIES * Observe the participant in various settings; and collaborate with his/her family and team to develop and implement a positive practice behavior support plan. Revise the plan as needed. * Complete FBAs by conducting comprehensive functional assessments of participant's presenting issues * Conduct training related to the implementation of behavior support plans with staff, the participant, their family members and caretakers * Complete required paperwork related to data collection, progress reporting, monthly/quarterly reports and development of annual planning material REQUIRED EXPERIENCE & EDUCATION * Minimum of 2 years experience working with individuals with Autism and/or other intellectual and developmental disabilities. * Minimum of a Masters Degree in Psychology, Social Work, Education, Applied Behavior Analysis (ABA) or a Pennsylvania Behavior Specialist License * Complete state training conducting and using a Functional Behavioral Assessment (FBA), and Post Test Certification - or willingness to complete the training during application process* * Valid Drivers License, vehicle registration, and auto insurance for vehicle(s) used to provide services. * Clean driving record and the ability to complete and pass required background checks Title: Behavioral Support Specialist (BSS) - Master's Deg Req.Class: Behavioral Health Specialist (BHS) Type: CONTRACTRef. No.: 1308291-3BC: #KFS201 Company: Kaleidoscope Family Solutions, Inc.Contract Contact: WPA CareersOffice Email: ************************ Office Phone: ************ Office Address: 600 North Bell Avenue, Bldg. 2, Suite 240, Carnegie, PA 15106 Each Kaleidoscope Family Solutions (KFS) office is separately incorporated. Registering on the Kaleidoscope web portal is not a guarantee that contracting opportunities will be available and/or located. Further steps are required to complete your registration with the appropriate legal Kaleidoscope (KFS) entity. Professionals contracting through KFS are classified and compensated as self-employed independent contractors.

Under the direction of the IT Manager, the entry level IT Technician will install, maintain, and troubleshoot hardware, software, and network systems for Grand Valley Manufacturing to ensure smooth technology operations. This is a fully on-site position based out of our Titusville, PA office. Responsibilities: Set up and configure new computers on a Windows Domain, to include but not limited to installing and configuring Windows, company software, and joining computers to Windows Domain and network. Install, configure, maintain, support, and troubleshoot peripheral devices such as printers, scanner, mobile/smart phones related to desktop infrastructure. Troubleshoot and resolve Windows PC issues (ex: issues related to authentication, printing, Microsoft Office 365, network connectivity, etc.) Collaborate with the IT Manager to deploy updates, patches, and security fixes. Ensure timely resolution of support tickets and follow up with users on issue status. Maintain documentation of systems, installations, and support processes. Set up new user cell phones for company security compliance and required software (Apple and Android). Troubleshoot and resolve cell phone related issues. Proficient with networking, such as LAN's and WAN's, site-to-site VPNs, remote access VPN's, DHCP, DNS, and VLAN's. Familiar and comfortable working with security frameworks (NIST, HIPPA, PCI, DSS, and/or IT SOX) Familiar and comfortable working with Windows Active Directory. Familiar and comfortable working with Windows print server. Must be able to travel between all plant locations. Duties may be changed, or additional duties assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications and Education Requirements Associate's degree or technical diploma in Computer Science, Information Technology, or in a related field. 2-5 years' experience working in IT support role, preferably in a manufacturing setting. Able to travel between facilities. Preferred Skills Understanding of IT infrastructure and operations best practices. Strong communication, including writing, speaking, and active listening. Strong attention to detail and documentation habits. Problem-solving mindset and patience in fast-paced support settings. Able to follow procedures and escalate appropriately. Physical Demands and Working Environment The physical demands and working environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required sit for extended periods of time; stand and walk in a manufacturing setting; lift up to 25 pounds; use hands for fine motor tasks; perform light physical activity moving around a manufacturing facility. The employee will enter manufacturing areas where they are exposed to moving mechanical parts, fumes, and/or airborne particles. The noise in these work environments is moderate to loud. Equal Opportunity Employer, including Disability and Protected Veteran Status If you need special assistance or an accommodation in applying for employment at Grand Valley Manufacturing Co., please contact our Human Resources department at ************** Fully On-Site; Monday - Friday 8am - 5pm

Job DescriptionDescription: Peer Support services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles. The structured, scheduled activities provided by this service emphasize the opportunity for peers to support each other in the restoration and expansion of the skills and strategies necessary to move forward in recovery. Individuals providing these services will do so through the paradigm of the shared personal experience of recovery. Peer Support services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). Peer support uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. Activities included must be intended to achieve the identified goals or objectives as set forth in the individual's individualized service plan, which delineates specific goals that are flexibly tailored to the participant and attempt to utilize community and natural supports. The intent of these activities is to assist individuals in initiating recovery, maintaining recovery, and enhancing the quality of personal and family life in long-term recovery. KEY RESPONSIBILITIES: Provide one-on-one support to help individuals set and achieve recovery-oriented goals. Assist clients in navigating community resources, benefits, and housing options. Support individuals in developing budgeting, organization, and life skills. Encourage mental health symptom management and relapse prevention strategies. Help clients explore education and employment opportunities. Foster self-sufficiency and empowerment through advocacy and mentorship. Local Travel Required Requirements: Must have a high school diploma or GED. New York State Certified Peer Specialist (NYCPS) or Certified Recovery Peer Advocate (CRPA) required. Provisional certifications accepted. Must have a Driver's License and access to private reliable transportation Personal experience with mental health recovery or substance use recovery. Strong communication, advocacy, and problem-solving skills. Ability to work independently and in diverse community settings.

Requirements Must have a high school diploma or GED. New York State Certified Peer Specialist (NYCPS) or Certified Recovery Peer Advocate (CRPA) required. Provisional certifications accepted. Must have a Driver's License and access to private reliable transportation Personal experience with mental health recovery or substance use recovery. Strong communication, advocacy, and problem-solving skills. Ability to work independently and in diverse community settings. Salary Description $15-$17.75

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.