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  • Plasma Center Technician

    Biolife Plasma Services 4.0company rating

    Information technology/support technician job in Dallas, TX

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Dallas U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - TX - DallasWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
    $16 hourly Auto-Apply 14h ago
  • Clinical Technology Specialist

    Fortec Medical 4.2company rating

    Information technology/support technician job in Dallas, TX

    ForTec†Medical†is an industry leader, dedicated to improving patient health. Our Mission is to improve patient health and healthcare by delivering innovative surgical technologies on demand. ForTecâ€TMs commitment to excellence, integrity, and positive culture defines our organization. Join us in shaping the future of healthcare while growing your career in a supportive, mission-focused environment. What We Offer: At ForTec, caring for others starts with caring for our team. Thatâ€TMs why our benefits go beyond the basics: Paid Time Off: Company paid holidays, a floating holiday, and generous paid time off.Health & Wellness Support: Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program.Future Planning: 401(k) with company match, annual profit-sharing opportunities, and free financial advising resources.Extras That Matter: Free Teladoc account, employee assistance programs, and uniforms for field team members. Employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities. Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. As a Clinical Technology Specialist, you will play a vital role in ensuring the successful use of advanced, innovative surgical technologies. We offer comprehensive training to equip you with the skills and confidence to thrive in your role. Primary Responsibilities: Set up and operate surgical technologies to provide technical equipment guidance as needed to surgeons and staff before and during surgery Perform preoperative checklists, sterilization, equipment calibrations, and complete necessary documentation Load and transport surgical technologies to healthcare facilities. Driving is an everyday responsibility of this role with occasional overnight travel There will be frequent travel to Owensboro, Jasper, and ElizabethtownPractice safe vehicle operations, safe workplace practices, and laser safety techniques Meet customer needs, provide exceptional customer service, and foster strong, professional relationships with both ForTec team members and healthcare partners Requirements: Must be able to work a flexible schedule with early mornings, evening cases, and occasional weekend coverage or overnight travel Professional demeanor and strong team-oriented mindset Must be able to meet the credentialing requirements of assigned medical facilities, which include client-required immunizations Basic computer/smartphone proficiency High School diploma or equivalent Must hold a valid U.S. driverâ€TMs license with no major violations Ability to push, pull, and manipulate medical equipment over 50 pounds Ability to frequently bend, stoop, sit, and stand for long periods of time What You Need to Be Successful: Ability to work independently Self-starter with excellent problem-solving abilities Outstanding communication and customer service skills Strong organizational skills with a high attention to detail Preferred Background: If you have prior medical, EMT, Surgical Technologist, or military experience, your background can provide a smooth transition into the clinical technology specialist role. If you have experience working long days, unpredictable schedules, early mornings, and are eager to learn, we will train you! Join ForTec Medical â€" make YOUR impact today! All your information will be kept confidential according to EEO guidelines. The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. xevrcyc PandoLogic. Keywords: Student Transition Coordinator, Location: Dallas, TX - 75201
    $65k-102k yearly est. 2d ago
  • Technical Support Representative

    Cornerstone Technology Talent Services 3.2company rating

    Information technology/support technician job in Irving, TX

    🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX 🛠️ What You'll Do Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections. Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors. Provide installation support and onboarding for PryzmIQ and AWTOS. Proactively engage users to drive adoption and satisfaction. Document findings and provide feedback for product improvement. 🧠 What You Bring 1+ year in technical support, help desk, or IoT/home systems troubleshooting. Strong communication and problem-solving skills. Technical aptitude with mobile apps, WiFi connectivity, or smart devices. Detail-oriented and passionate about creating smooth user experiences. High School Diploma or GED required; Bachelor's degree preferred.
    $32k-36k yearly est. 3d ago
  • Deskside Support Analyst

    Kellymitchell Group 4.5company rating

    Information technology/support technician job in Irving, TX

    Our client is seeking a Deskside Support Analyst to join their team! This position is located in Irving, Texas. Perform service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs Provide technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact Provide VIP support of mobile devices for both onsite and offsite executive staff Assist with laptop refresh of corporate devices Desired Skills/Experience: Associate degree in Computer Networking or 2+ years of related experience Prior help desk experience is preferred Can work and resolve most escalated tickets VIP/White Glove experience Prior iPhone support experience Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $65,000 - $70,000+. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $65k-70k yearly 5d ago
  • Child Autism Support Professional (Entry-Level)

    Action Behavior Centers

    Information technology/support technician job in Allen, TX

    Make a difference in a child's life every single day. We have immediate openings to support families in need. We're actively hiring kind, enthusiastic individuals who can start right away-or within 4 weeks of accepting an offer. If you're ready to jump in and make a positive impact, we'd love to meet you! We take every application seriously and value your time. Our hiring process is fast and thoughtful-we aim to respond within 24 hours of receiving your application. Interviews and offers typically move quickly, and you may even receive a job offer the same day as your interview Why Join Us? At Action Behavior Centers, we're driven by our core values-learning, caring, fun, team, and excellence. We foster a diverse, inclusive, and collaborative environment where creativity thrives, and both personal and professional growth are encouraged. We believe in the potential of every individual we serve, from helping children reach life-changing milestones to supporting our team's success. In our 1:1 ABA setting, you'll work hands-on with children (18 months to 8 years) using ethical, evidence-based ABA techniques in a supportive, center-based environment. With top-tier supervision, ongoing training, and a passionate team by your side, you'll make a real impact every day! What you'll be doing as a Behavior Therapist Apply the principles of one-on-one ABA therapy to help children with Autism reach their full potential by reading treatment plan and program descriptions, implementing treatment in line with written description, collecting data, writing insurance notes, and implementing feedback provided by the supervisor during observation sessions. Support the development of children in early childhood (ages 18 months to 8 years old) through engaging and fun therapeutic activities. Collaborate with a team of individuals to optimize treatment, safety, and a fun working experience throughout the center. Engage with children through play, movement, and imitation. For some kids this includes running, dancing, and singing silly songs. For others, this might look like reading a book, watching a video, or playing with cars. Keeping up with the energy and enthusiasm of the kiddos, actively engaging in play, and fostering a joyful atmosphere. Effectively and positively communicate with stakeholders (e.g., peers, families, supervisors) to coordinate activities, celebrate successes, and advocate for personal needs. Job Requirements Lift and move with children in a fast paced environment, which includes the ability to lift up to 30 lbs, bend over to pick items up off the ground, squat, quickly move around on the floor, and run to effectively stay engaged with young children, keep a tidy work environment, and maintain safety. Maintain an environment conducive to therapy ensuring the play spaces are tidy, organized, and conducive to a stimulating and enjoyable experience for the children. Multitask to balance multiple actions, decisions, or conversations in the moment while assessing prioritization and safety for all parties. Support teams by working cohesively as a center, neighborhood, and region. This may include travel to nearby centers to support, when assigned. Reliable transportation and valid driver's license required. Must be at least 18 years of age and have a Highschool diploma or GED equivalent. Complete the RBT certification process within 20 days of employment by passing a 40-hour training curriculum, hands on competency assessment, registering for an exam, and passing the board's exam. What Our Team Says We work directly within the Dallas and Ft. Worth community to make a meaningful difference in the lives of children and their families. “The culture at ABC is welcoming and team-oriented. Everyone is approachable, and there's a genuine sense of community here. It's a great place to grow professionally and feel like you're making a real difference in the lives of others.” Glassdoor Review - Behavior Therapist, Dallas, TX The ABC Advantage Guaranteed Full-Time Hours: Even if patients cancel. Promotions & Raises: Every 6 months with transparent feedback and goal setting. Yearly Tenure Bonus: For eligible Behavior Technicians and RBTs. Small Caseloads for BCBAs: Focused, individualized care for each child and increased oversight by supervisors. Fully Paid Training: We cover your Registered Behavior Technician certification process. No-Cost Supervision: No pay deductions for supervision hours. No Contractual Obligation: Stay because you love it, not because you're required to. Generous Benefits & Perks: 10 holidays,10 paid time off days and 2 flex days. Health benefits covered at 90%. Free lunch every Friday. Complimentary subscription to DoorDash DashPass & Calm apps. Student loan repayment contributions. Annual celebrations, Teammate Appreciation Week, and team events. Pay Ranges Based on Experience & Education: Associates/High School: $15.50 - $23.50 Bachelors: $16.50 - $25.50 Masters: $17.50 - $27.00 For entry level candidates, your first raise is earned upon certification as RBT, typically within 21 days. Experience in these fields is a plus! Childcare (nanny, babysitter, preschool teacher, tutor, etc.) Mental health professionals and advocates (QMHP, behavioral health technicians) Camp counselors, volunteers, or Sunday school teachers Degrees in teaching, special education, sociology, psychology, or related fields (any degree preferred) Experience as paraprofessionals, direct support, or life skills assistants Passion for working with children with Autism Spectrum Disorder Eagerness to join a caring, team-oriented culture
    $38k-79k yearly est. 4d ago
  • IT Helpdesk, Security & Network Technician Instructor

    Graduate America College 4.0company rating

    Information technology/support technician job in Dallas, TX

    Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus Ready to lead in tech education?
    $45k-54k yearly est. 60d+ ago
  • Information Technology Specialist

    Kaye/Bassman International

    Information technology/support technician job in Plano, TX

    IT Specialist Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results. Day-to-Day: Provide technical support for end-users and office technologies per established policies and procedures. Manage and support hardware for remote office environments. Deploy and retrieve home office hardware for remote users. Deliver deskside and MFP printer support. Ensure timely resolution of IT support tickets, meeting established SLAs. Maintain hardware inventory and facilitate hardware ordering requests. Play an active role in developing and implementing IT processes and procedures. Provide IT support for new remote office setups. Assist users with the installation and setup of computer hardware and peripherals. Why KBIC? Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued. Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance Work-Life Balance - PTO and a flexible work environment to support your well-being. Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere. As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff. What We're Looking For: 3+ years of verified experience in a corporate IT support role. Proficiency in Windows 11, Office 365 administration, and Microsoft Office. Experience with Zoom and Teams. Strong knowledge of PC hardware troubleshooting and common software issues. Mac OS troubleshooting experience. Familiarity with Apple and Android phone support. Ability to provide remote and phone-based support. Strong team player with the ability to work under deadlines and unsupervised. Experience using remote management tools for troubleshooting and support. Must pass a background check and drug screening. Comfortable working onsite full-time in Plano, TX (this is not a remote role). Additional Preferred Skills: Experience using a help desk ticketing system. Knowledge of SonicWall and general networking concepts. Ability to manage multiple projects simultaneously. About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
    $63k-89k yearly est. 5d ago
  • Product Information Specialist - Door Hardware

    Banner Solutions

    Information technology/support technician job in Dallas, TX

    At Banner Solutions, every teammate is an owner. Banner Solutions is more than a typical door hardware distributor - we're obsessed with making our customers' jobs easier through inventory availability, product findability, and top-tier customer support. We are Securing Every Doorway and Beyond with Trusted Solutions. Our expertise spans commercial, electronic access control, residential hardware, and locksmith supplies, supported by an industry leading e-commerce platform featuring products from over 260 manufacturers. Banner Solutions aims to simplify and enhance customer experiences through efficient processes and personalized service, setting new standards in the industry. We are entering an exciting phase of growth and expansion supported by significant investments! Summary: The Product Information Team is responsible for assisting in the management and improvement of product data for the Banner Solutions item master through line reviews, price updates, daily edit requests, and special projects as determined by the Project Information Manager and SVP of Supply Chain. Additionally, the team supports on demand item creation needs for the sales team. The Product Information Specialist is a full-time position requiring strong organizational, analytical, and communication skills with the opportunity to substantially impact profitability and efficiency throughout the company. This is a role that presents challenging problems to solve, while providing exposure to a wide-range of job functions, as well as an excellent opportunity for growth potential. Responsibilities: Create new items in the ERP on demand for sales team as requested Update, correct product information errors in ERP as reported via ticket system Perform regular price updates to items in ERP as issued by our suppliers Process large product load requests from Product Management Investigate and correct pricing and data issues in ERP as needed Support Product Information projects and initiatives as directed by Product Information Manager Qualifications: 2+ years of experience in one or more of the following: Commercial Hardware sales/support, Product information management/analytics, or commercial hardware product management Previous experience with Epicor Prophet 21 or similar ERP systems a significant benefit, but not required. HS diploma/GED equivalent required, undergraduate degree in related field is a plus Ability to manage and prioritize multiple individual & team tasks Strong research and critical thinking skills Proficient Microsoft Excel user Experience with pivot tables, Power Query, VBA a plus but not required Keen focus on accurate, consistent work Clear and professional communication skills with cross-functional colleagues Communicates with accuracy, professionalism, and kindness in all interactions Responds to requests in a timely and professional manner Outstanding personal integrity and ethics
    $40k-77k yearly est. 3d ago
  • Laboratory Support Specialist - 7 ON / 7 OFF / Phlebotomist

    Methodist Health System 4.7company rating

    Information technology/support technician job in Midlothian, TX

    Your Job: Phlebotomy In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide the very best care for patients. The Laboratory Support Specialist collects, processes, and distributes specimens submitted for testing. Your Job Requirements: • High school diploma or equivalent required. Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team Methodist Midlothian Medical Center is the first full-service, acute care hospital in Midlothian, Texas. Serving Midlothian and northern Ellis County, we are a 46-bed hospital that is designed to expand as the community grows. Providing everything from emergency care and advanced surgery to imaging and labor and delivery, our hospital has 16 emergency department beds, two operating suites, and the latest digital and medical technologies. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned: 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023 Top 10 Military Friendly Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly Employer, 2023 Level I Maternal Facility for perinatal care Level I Neonatal Facility Gene Rodgers Community Service Award, Midlothian Chamber of Commerce, 2022 Robotic surgery capabilities Cardiac catheterization lab
    $43k-69k yearly est. 5h ago
  • Network Technician

    Infosys 4.4company rating

    Information technology/support technician job in Richardson, TX

    We are seeking an enthusiastic and motivated professional to join our service delivery team in a hybrid role that blends project coordination, technical telecom/network operations, and order management. This position supports the full lifecycle of service delivery-from order intake to billing-ensuring high levels of customer satisfaction, operational efficiency, and continuous improvement. It is ideal for candidates looking to grow in IT, networking, and customer service domains. Key Responsibilities: Customer & Project Coordination Serve as the single point of contact for assigned customer accounts. Coordinate with Sales, Service Delivery, Product, and Technical teams to implement solutions. Manage critical dates, handle escalations, and ensure timely delivery of services. Participate in weekly/monthly review calls with clients and leadership to track progress and address challenges. Maintain strong communication with internal teams and customers to improve processes and enhance satisfaction. Order Management & Documentation Validate and process orders through multiple channels, ensuring accurate entry into systems. Execute customer quotes and manage orders for local exchange carriers. Handle escalations for special and expedited order requests. Maintain close working relationships with Sales/Customer Care Managers to ensure timely and accurate order entry. Document all issues, troubleshooting steps, and resolutions in the ticketing system. Support billing processes and maintain technical documentation. Technical & Operational Support Read and interpret maps, building plans, and utility demarcation points. Support network planning, builds, and disconnect projects with technical accuracy. Troubleshoot Layer 1 and Layer 2 technologies (Ethernet, SONET, STM, E1/T1). Perform Root Cause Analysis (RCA) for missed metrics and drive improvement plans. Contribute to operational automation initiatives to optimize delivery cycles. Continuous Learning & Process Improvement Stay updated on new products, systems/tools, and process changes. Apply critical thinking to evaluate order packages and improve workflows. Continuously enhance job skills through training and professional development. Qualifications: Required: Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Associate's degree, high school diploma, or bachelor's degree in IT, Computer Science, Networking, or a related field. 0-1 years of experience in telecom/network operations or customer service. Strong customer service, problem-solving, and analytical skills. Effective verbal, written, and interpersonal communication skills. Proficiency in Windows-based applications (Word, Excel, etc.). Strong organizational skills and attention to detail. Ability to manage multiple projects in a fast-paced environment. Preferred: 0-1 years of experience in telecommunications or IT. Understanding of technical products and services. Basic project management skills or certification. Experience working in a global delivery model. Knowledge of order processing and provisioning workflows. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay: $40,000 ($19.23/hour) Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
    $40k yearly 2d ago
  • IT Technician - ServiceLink Flood

    Servicelink 4.7company rating

    Information technology/support technician job in Arlington, TX

    ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. In this role, you will… · Perform hardware and software break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitoring the infrastructure to identify/resolve issues · Respond to escalated end-user issues You possess … · Technical Associates Degree or equivalent preferred · 2+ Years of technical work experience in a corporate environment preferred · The ability to identify, develop and implement technical processes and solutions · Project development and management skills · Outstanding customer service skills Responsibilities · Perform application break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitor the infrastructure to identify/resolve issues · Respond to escalated end-user issues · Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance · Provide support utilizing all available tools including remote control technologies · Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required · Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned Qualifications MINIMUM QUALIFICATIONS • Technical Associates Degree preferred • 2+ Years of technical work experience • Experience in Windows 11 • Experience with Microsoft Office 365 • Experience with multiple hardware platforms • Certifications a plus • Effective problem-solving skills • Excellent customer service skills • Ability to multitask • Highly organized • Ability to work in a collaborative, team environment • Ability to be productive in a fast-paced environment • Ability to apply learning on a supervised basis · Ability to grasp new concepts and develop skill set We can recommend jobs specifically for you! Click here to get started.
    $56k-85k yearly est. Auto-Apply 29d ago
  • Onsite IT Technician

    Centre Technologies 3.8company rating

    Information technology/support technician job in Richardson, TX

    We are excited to announce we are expanding and looking to grow our team with a new Onsite IT Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Employee Benefits: Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks, and other duties as assigned. *This candidate will travel Centre client sites* To be considered for this position, please complete the 3-5 minute behavior assessment: Centre Technologies Online Assessment Education/Experience/Certifications 2+ years experience in IT-related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus MDAA, MCSA Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing)
    $58k-86k yearly est. Auto-Apply 14d ago
  • IT Desktop Technician (Dallas, TX) - Austin Industries

    Austin Industries 4.7company rating

    Information technology/support technician job in Dallas, TX

    Austin Industries is one of the nation's largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial. **Austin Industries** has an outstanding opportunity for an **IT Desktop Technician** at our corporate headquarters in **Dallas, Texas** . The IT Desktop Technician will provide general and escalated support to all Employee-Owners at all headquarters, offices, and jobsites of all Austin operating companies. They'll focus on coordination, installation and implementation of all IT hardware and software including but not limited to, laptops, desktops, tablets, iPads, docking stations, monitors, audio/video equipment, phones, and wireless devices. **Responsibilities:** + Provide on-site and remote maintenance, troubleshooting for computer hardware, peripherals, software, virus, network connection and mobile device configuration + Recognize, diagnose, and resolves common system issues; may use remote desktop screen sharing software to quickly and accurately assist users with issues + Responds to telephone calls, emails and ticket requests for technical support + Software and hardware installations, updates and troubleshooting + Audio/video conference setup and support + Printer/scanner setup and support + Document, track and monitor the problems to ensure a timely resolution + Assist Asset department with imaging of new and upgraded equipment + Track, document recurring problems, and recommend corrective actions to the appropriate IT team + Other duties as assigned **Qualifications:** + An associate degree in computer technology, information systems, or related field preferred but not required + 2+ years of experience in computer technology support or related area + Azure Fundamentals Certificate preferred + Bilingual in Spanish highly preferred + Knowledge of commonly-used concepts, practices, and procedures within field + Excellent communication (written and verbal), analytical, customer services, and interpersonal skills + Ability to work in a fast-paced, deadline driven environment **Requirements:** + Be available to work at Austin Bridge & Road headquarters in Coppell, Texas as needed per rotating schedule + Be available to travel to jobsites at least once every quarter + Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position. **Benefits & Compensation** We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. **We are proud to be a 100% Employee-Owned Company (ESOP)!** To learn more about our employee-ownership structure, please go to ********************************************************* . **Austin Industries is an Equal Opportunity Employer.** _See_ the "Know Your Rights" poster available in English (****************************************************************************************** and Spanish (******************************************************************************************** . **About Austin Industries** Austin Industries and its operating companies engage in almost every type of civil, commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity, Employee-ownership, Exemplary Service and Excellence in Safety. To learn more about our history, culture and operations, visit us at ****************** . **No Third-Party Inquiries Please** This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so ( _i.e._ , payment must be required pursuant to the terms of a written agreement). Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company. **Accessibility Note** If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the **People Services Team** at ****************.** Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $35k-60k yearly est. 3d ago
  • Information Technology

    Veterans Prime, Inc.

    Information technology/support technician job in Dallas, TX

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $35k-62k yearly est. Auto-Apply 60d+ ago
  • IT Technician 2

    CSI Pharmacy

    Information technology/support technician job in Plano, TX

    Compensation: $52,000.00 - $58,000.00Summary Provide escalated support and maintenance for client IT services including tablets, computers, mobile devices, printers, and other end-user hardware and software. Perform client device installation, repair, and upgrades to ensure optimal performance. Deliver timely and accurate support both in-person or remotely while adhering to all IT Service Management processes and procedures. Implements, strategize, and optimize the provisioning process. Essential Duties and Responsibilities include the following. Other duties may be assigned, as necessary. Assists in developing long-term strategies and support capacity planning to meet future IT needs Identifies and captures user requirements Conducts research on, evaluates, and recommends client devices, software, and related products for purchase Installs, upgrades, configures, maintains, and troubleshoots end-user hardware and software to ensure required desktop service levels Ensures accurate tracking of hardware through Asset Management procedures Performs minor equipment ordering Performs testing on new equipment and vets out the equipment's functionality for our environment Performs on-site and remote analysis, diagnosis, and resolution of complex PC, tablet, and mobile device problems for end-users. Recommends and implements corrective solutions, as needed Provides escalated level 2 Service Desk support for end-user software issues Support Problem Management activities within technical area of expertise Supports accurate Incident and Request Management information capture, prioritization, and ensure completion within SLA timeframes Supports new-hire orientation and onboarding requirements Performs IT onboarding process to ensure end users are “IT Ready” to continue through the HR onboarding process Collaborates with HR for onboarding process tracking, ID badge creation, onboarding process updates Collaborates with system and network administrators to ensure efficient operation of the company's client services environment If necessary, liaise with third-party support and equipment vendors Adheres to all IT Service Management policies and process areas (Incident, Problem, Request, Change, Knowledge, and Asset Management) Contributes to continual service improvement in all aspects of IT support function Consistently represents the company in a professional manner Maintains effective working relationship and cooperate with all personnel in the Company. Adheres to the Company's compliance (HIPAA, NIST) requirements as stated in the policy and procedure manual and all other related policies Performs other duties and responsibilities as assigned Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree preferred or 5 years of equivalent experience 2 years prior computer systems maintenance experience 2 years help desk experience (or equivalent certification / knowledge Procedural approach to understanding process / workflow Ability to create, change, and optimize work flow systems Excellent troubleshooting skills Excellent customer service skills Excellent phone etiquette Must possess the ability to multi-task and frequently change direction Ability to work during normal business hours, after hours as directed by manager, and on-call rotation Employee must also possess high-level understanding of at least one specialized IT discipline. These may include, but are not limited to: Microsoft 365 Administration EMR System Administration VOIP Phone System Management Printer Management/Deployment Meraki Networking Cybersecurity Vendor Management PowerShell\Python Scripting AI Digital Design API Development Data Analytics HIPAA\SOX Compliance Change Management Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. Comments This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer
    $52k-58k yearly Auto-Apply 60d+ ago
  • IT Technician

    Dallas Housing Authority

    Information technology/support technician job in Dallas, TX

    DHA, Housing Solutions for North Texas IT Technician Salary: $44,782 - 51,499 Join the team dedicated to providing affordable housing solutions across North Texas. At DHA, Housing Solutions for North Texas, our mission is to provide quality, affordable housing and access to supportive resources across the region. As the IT Technician, you play an important role in helping provide user desktop support and related peripherals for the end-users in all other remote offices. Enjoy these benefits when you join the DHA team! Flex Work: 4.5 or 4-Day Work Week Paid Time Off + 12 Paid Holidays Retirement Plan with 5% Employer Contribution & 457(b) Deferred Compensation Plan Tuition Reimbursement Employee Assistance Program: Financial, Legal, Mental Health and Counseling Medical, Dental and Vision Plans Section 125 Pre-Tax Cafeteria Plan Health Savings and Flexible Spending Accounts Term Life Insurance: Short- and Long-term Disability Plans Key Responsibilities * Installs, configures, tests, monitors and deploys stand-alone and networked thin clients, laptops, computers, and telephony devices and associated peripheral devices. * Assists with management of on-prem and in-cloud services * Provides desktop support functions to assist users with procedures, and use of desktop and laptop computers, printers, telephones, and related peripheral devices. Analyzes and resolves performance problems involving application software packages, not limited to operating systems and associated firmwares. * Receives instruction or on-the-job training on basic structures of organization and any related technology updates. * Assists in writing ITR routine checklists, procedures. * Serves in a backup role for the Service Desk function as needed. Knowledge and Skills for Success A successful IT Technician has * Knowledge of DHA organization, operations, policies and procedures. * Knowledge of computer hardware and software use, installation, and configuration. * Knowledge of techniques for setting up and testing PC operation and data communication systems. * Knowledge of operation, maintenance and performance capabilities of hardware, software, mid-range, file server, PC operating systems and data communication systems and networks. * Knowledge of security systems procedures and access controls. * Knowledge of telecommunication equipment and peripheral devices. * Knowledge of MDM deployment and management. * Knowledge of licensing management and acquisition. * Knowledge of Azure AD and O365. * Effective customer-oriented service techniques. * Ability to install, configure and test system and application level software and upgrades. * Ability to analyze hardware and software related malfunctions and determining effective solutions. * Skill in operating and maintaining computer and communication systems, and related peripheral equipment and devices. * Communicating clearly and professionally, both verbally and in writing. * The ability to interact effectively with diverse groups of people. Qualifications * Associates Degree in Information Technology or related field * Two (2) years of computer product support experience * Or an equivalent combination of education and experience * A+ or MCP certification is required * MCDST certificate is required within 6 months of employment How to Apply Applications must be submitted online by using the Apply button at the top of this page. Be sure to answer every question on the application. Incomplete applications will not be considered. Please use N/A for questions that are not applicable to you. If you are interested in more than one open position at DHA, you must submit an application for each role. The employment history section of the application must be completed. We cannot accept a resume as a substitute. DHA is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity and all employees and applicants are treated equally without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    $44.8k-51.5k yearly 1d ago
  • IT Systems Administrator

    Dentsply 3.0company rating

    Information technology/support technician job in Richardson, TX

    Apply now " Company: Dentsply Sirona, Inc Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY. Bringing out the best in people As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us. Working at Dentsply Sirona you are able to: Develop faster - with our commitment to the best professional development. Perform better - as part of a high-performance, empowering culture. Shape an industry - with a market leader that continues to drive innovation. Make a difference -by helping improve oral health worldwide. Scope of Role We are looking for an experienced and talented IT System Administrator to join our team in Richardson, TX. This individual will be responsible for providing technical support and daily administration for application servers, networking equipment, servers, PC hardware, telephones, cabling, and connectors. They will be resonsible for maintaining system logs and instructing the users in the basic of PC and network functions. This person must follow corporate guidelines for network access, purchasing policies, and security. The individual must have excellent customer service skills and the ability to document work through the Dentsply Sirona ticket system. Responsibilities for Employment * Provide advanced customer service and technical support to end-users for hardware and software to identify root cause, and provide technical support * Analyze, research, and resolve complex end-user escalation incidents or issues and troubleshooting from other IT support staff; escalate as necessary * Install, configure, and test installed hardware and software on new or existing devices, in accordance with standard procedures * Set up new equipment and devices; set up and maintain workstations; provide appropriate access to applications, systems, and data * Provide guidance and explain policies and procedures to IT support staff and end-users * Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly * Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed * Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments * Communicate and translate technical information to non-technical end users; maintain communication and monitor incident through resolution * Participate in the maintenance, implementation, troubleshooting, and end-user support for applications, mobile devices, and servers * Implement security policies and protocols * Review, update, and maintain documentation to ensure internal processes and procedures, workflows, and training manuals are current * Review and evaluate new hardware and software products; recommend the implementation of new products * Create, track, and maintain reports and provide updates to management * Assist in tracking and maintaining hardware and software inventory; interact with vendors * May mentor, train, and direct the work of other staff members and/or student workers * Active Directory User Management (Creations, Terminations, Attribute Modifications, Group Memberships) * Advanced knowledge of Microsoft M365 Products (Outlook, Office, Teams, SharePoint, Yammer, Planner, OneDrive) * Maintain full compliance with all corporate network Standards and SOPs as well as all SOX and FDA Part 11 guidelines. * Install, configure, and maintain personal computers, servers, Ethernet networks, network cabling, printers, and other related equipment and devices. * Investigate user problems, identify the source of the issue and implement the solution. * Manage and maintain system backups of critical network resources. * Review and implement lifecycle management of servers, key network systems, and associated hardware to ensure maximum performance. * Prioritize and Implement standard services * Create and update site documentation * Identify and implement opportunities to improve hardware and software systems * Determine timeframes and manage/oversee completion for major IT projects including system updates, upgrades, migrations, expansions, and outages * IS Application - Corporate provided - troubleshoot all issues and coordinate issue resolution with application provider * Manages local IT budget * Troubleshoot client login issues to determine and resolve the reported problem (Account, Connectivity, and Cisco VPN) * Troubleshoot telephone and VOIP issues * General Windows Troubleshooting (Reboot, Cleanup, Drivers, Patching) * Troubleshoots network connectivity issues (WIFI, LAN, Internet Provider) * Data Center management * Manage. Rack, wire, and provides console access to Cisco Switches * Depending on the needs of the company, the employee may be entrusted with and asked to perform other tasks related to his/her competence. * Server Administration for site specific servers. * Adheres to Dentsply Sirona IT Policies * Additional responsibilities as assigned. * Train customers on new devices and technologies Education: Bachelor's degree in Computer Sciences or a related field preferred, or combination of an equivalent education and work experience. Years and Type of Experience * 4+ years of experience within IT/Technical environment Key Required Skills, Knowledge and Capabilities * Cisco knowledge and certification a plus; Microsoft Certification (preferred) * Advanced (C1) * Internationally and culturally aware * Strategic focus with the ability to also operate tactically when needed * Exceptional Analytical thinking with effective judgment and decision-making capabilities * Patience with users and ability to remain calm * Strong written and verbal communication skills * Problem-solving and research skills that translate to the ability to find solutions for customer problems when a solution is not immediately apparent * Interpersonal skills that function to create connections and positive experiences for customers * Technological skills specific to the company's products and trouble-shooting practices Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. If you need assistance with completing the online application due to a disability, please send an accommodation request to **************************. Please be sure to include "Accommodation Request" in the subject.
    $56k-77k yearly est. 9d ago
  • Plasma Center Technician (PT 30hrs)

    Biolife Plasma Services 4.0company rating

    Information technology/support technician job in Dallas, TX

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Dallas - Belt U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - TX - Dallas - BeltWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
    $16 hourly Auto-Apply 14h ago
  • Production Support Specialist

    Cornerstone Technology Talent Services 3.2company rating

    Information technology/support technician job in Irving, TX

    Production Support Specialist (Spanish Bilingual) Schedule: Full-time | Temp-to-Hire | Monday-Friday This position focuses on delivering front-line customer service and Level 1 technical support in a high-volume, phone-based environment. Candidates should have strong communication skills, a customer-first mindset, and be comfortable working on-site daily. Responsibilities: Respond to customer inquiries via phone, chat, and email Provide Level 1 break/fix support and troubleshoot software or access issues Perform data entry and assist with order tracking and billing inquiries Escalate unresolved issues to internal teams when appropriate Contribute to a team-oriented, open-door environment focused on customer satisfaction Requirements: 2+ years of customer service, call center, or help desk experience Bilingual - English/Spanish Excellent verbal and written communication skills Professional, punctual, and dependable Ability to work 100% onsite now and after a planned local office relocation in mid-2025 Proficiency with Microsoft Excel and data entry systems preferred What's Offered: Full-time, temp-to-hire opportunity with long-term growth potential Stable and supportive team environment Opportunity to contribute to process improvement and customer satisfaction Competitive pay with consistent hours
    $49k-82k yearly est. 1d ago
  • IT Technician - ServiceLink Flood

    Servicelink, a Black Knight Company 4.7company rating

    Information technology/support technician job in Arlington, TX

    ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. In this role, you will… * Perform hardware and software break / fix work including but not limited to upgrades * Develop expert understanding of applications, internal software and associated technologies * Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution * Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis * Monitoring the infrastructure to identify/resolve issues * Respond to escalated end-user issues You possess … * Technical Associates Degree or equivalent preferred * 2+ Years of technical work experience in a corporate environment preferred * The ability to identify, develop and implement technical processes and solutions * Project development and management skills * Outstanding customer service skills Responsibilities * Perform application break / fix work including but not limited to upgrades * Develop expert understanding of applications, internal software and associated technologies * Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution * Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution * Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis * Monitor the infrastructure to identify/resolve issues * Respond to escalated end-user issues * Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance * Provide support utilizing all available tools including remote control technologies * Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required * Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned Qualifications MINIMUM QUALIFICATIONS • Technical Associates Degree preferred • 2+ Years of technical work experience • Experience in Windows 11 • Experience with Microsoft Office 365 • Experience with multiple hardware platforms • Certifications a plus • Effective problem-solving skills • Excellent customer service skills • Ability to multitask • Highly organized • Ability to work in a collaborative, team environment • Ability to be productive in a fast-paced environment • Ability to apply learning on a supervised basis · Ability to grasp new concepts and develop skill set Responsibilities · Perform application break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitor the infrastructure to identify/resolve issues · Respond to escalated end-user issues · Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance · Provide support utilizing all available tools including remote control technologies · Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required · Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned
    $56k-85k yearly est. Auto-Apply 34d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Flower Mound, TX?

The average information technology/support technician in Flower Mound, TX earns between $28,000 and $66,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Flower Mound, TX

$43,000

What are the biggest employers of Information Technology/Support Technicians in Flower Mound, TX?

The biggest employers of Information Technology/Support Technicians in Flower Mound, TX are:
  1. LanceSoft
  2. Liberty of Puerto Rico
  3. Global Iid Parent LLC
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