Information technology/support technician jobs in Fort Smith, AR - 74 jobs

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at all University of Arkansas institutions will view open positions and apply within Workday by searching for "Find Jobs for Students." University of Arkansas, Fayetteville students will view open positions and apply within Workday by searching for "Find Student Jobs at UAF." All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 01/31/2026 Type of Position: IT Support Workstudy Position: No Job Type: Regular Work Shift: Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas, Fayetteville Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary. Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening. If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied. For general application assistance or if you have questions about a job posting, please contact Human Resources at ************. Department: Support Services Department's Website: Summary of Job Duties: The IT Help Desk Technician is responsible for providing assistance and support related to campus technologies, including but not limited to computer systems, hardware, software, and mobile devices. This position responds to requests, runs diagnostics, actively troubleshoots, isolates problem(s), and determines and implements solution. If beyond scope, recognizes when to escalate to next tier of support. Other duties as assigned. Primary responsibilities include: * Provide primary technical assistance and support for incoming requests and issues related to user accounts, computer systems, software, and hardware * Ask questions to determine nature of problem * Respond to users seeking help either in person, over the phone, via email or chat * Install, modify, and repair computer software as needed * Walk users through problem-solving process * Follow up with users to ensure issue has been resolved * Develop training manuals, document knowledgebase and train others * Run reports as requested to ensure continuous improvement This is an in-person position. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Qualifications: Minimum Qualifications: * The formal education equivalent of an associate's degree in computer science, mathematics, or a related field * At least one year of experience in computer support OR * Completion of technical training in computer science, data processing, or a related field acquired from a vocational, military or industrial setting * At least one year of experience in computer support Preferred Qualifications: * Bachelor's degree in computer science, information technology, or a related field * At least one year of experience in general help desk/computer tech support * Experience in Windows and Macintosh environments Knowledge, Skills & Abilities: * Familiarity/knowledge of various software, devices, and basic campus technologies * Customer service skills * Excellent communication skills * Ability to troubleshoot problems Additional Information: Salary Information: $43,923 Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Recruitment Contact Information: Crystal Ellis, Strategic Talent Acquisition Specialist, ************** All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Special Instructions to Applicants: This is an in-person position. Pre-employment Screening Requirements: Criminal Background Check, Sex Offender Registry The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All Application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity: N/A Frequent Physical Activity: N/A Occasional Physical Activity: N/A Benefits Eligible: Yes

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the HIS Tech I reports to the Health Information Services Manager. This position is responsible for supporting the revenue cycle by retrieving and processing discharged medical records and performing basic Release of Information (ROI) tasks in a timely and efficient manner. Essential Position Responsibilities Transport medical records to the HIS department while obtaining verification of record receipt Assemble and scan medical records utilizing the electronic medical record (EMR) software Remain knowledgeable regarding ROI in order to appropriately assist with release requests Assist other departments and users on location of documents within EMR software Appropriately utilize the transcription system for accessing documents, as needed Effectively communicate with physician offices for retrieval and completion of needed documentation Identify duplicate medical records and combine, as appropriate Perform analysis of documentation in patient chart and utilize for reporting purposes Issue deficiencies for missing information within the medical record Assist with answering correspondence from outside agencies regarding their billing needs Qualifications Education: High School Diploma or GED Licensure and Certifications: RHIT or RHIA certification, preferred. Experience: Minimum 1-year previous experience in an HIS, healthcare, or clerical support role, preferred. Work Environment: This position will spend 50% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position will spend 50% of time sitting while performing work in a standard office environment. This position will require transportation between facilities.

About Us: At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence. Position Overview: The Sr. Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality. They must have knowledge of Warehouse process, computer software, hardware, RF equipment and a variety of internet applications. The ideal candidate will have great troubleshooting abilities and attention to detail. The goal is to build and maintain efficient operational performance within the warehouse to optimize the role of technology on business sustainability in a 3PL packaging and fulfillment warehouse. Location: Barling, AR Schedule: Day Shift Travel: up to 25% Competitive Total Rewards Package: Attractive annual salary of $65,000- 68,000 plus a performance-based bonus, with benefits including health, dental, and vision insurance, 401(k) matching, and more. This position is not eligible for immigration sponsorship #IND123

Training/Base pay rate of $17.00 per hour. The Base Pay increases by $.50 at 60 days of employment. We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills. If your post-training base rate, plus bonuses and commission don't bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher! Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule. Bonus Opportunity: Earn a Trained and Active Bonus of $500.00 , paid in two installments: $250.00 at 60 days of employment and $250.00 at 6 months. About Us: At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology. Compensation: Base Pay and Commissions: Start with a competitive hourly rate and earn commissions. Performance Incentives: Boost your earnings with performance bonuses. First-Year Potential: Earn between $50,000 - $60,000 or more in your first year. Experienced Technicians: Earn between $60,000 - $85,000+ annually. Training and Growth: Paid Training: Comprehensive training to ensure your success. Support: Continuous support to help you achieve your career goals. Benefits: Insurance: Comprehensive insurance benefits. Retirement: 401K plans. Paid Time Off: Generous paid time off. Life Insurance: Company paid $25,000 life insurance policy. Company Vehicle: Provided upon completion of training. Device Plan: Monthly stipend for using your own smartphone. Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings. Role Requirements: Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces. Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI). Communication: Excellent communication and customer service skills. Sales: Successfully upsell products and services to customers while installing DISH systems. Time Management: Effective time management skills. Must have a clear Background, Drug Screen and Motor Vehicle Record Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!

Full-time Description Your Expertise Can Change Lives; and We'll Reward You for It Assistive Technology Professional (ATP) - Complex Rehab & Mobility Specialist Fayetteville AR | $50,000 - $200,000+ | If you're an Assistive Technology Professional who's built a career helping people reclaim independence through custom mobility solutions, this is the kind of role you don't scroll past. Our Denver-based Complex Rehabilitation Technology (CRT) team is growing and we're looking for an ATP who is just as comfortable in a wheelchair fitting clinic as they are building lasting relationships with clients, therapists, and referral partners. · Income Potential: Earn from $50K to over $200K with base + incentives. We reward skill, effort, and results. · Client Impact: See the direct difference your expertise makes every day in the lives of people who count on you. · Autonomy + Support: You'll have the independence to manage your accounts, plus a team that has your back. We're looking for: · RESNA ATP Certification (Required) · Proven ability to develop and retain client & referral relationships. · Verifiable history in providing outstanding mobility and seating outcomes for individuals with significant disabilities · A mix of clinical skill and business development mindset. Requirements Key Responsibilities Evaluate client needs with therapists, physicians, and caregivers to recommend the best solutions for custom wheelchairs, seating systems, and adaptive equipment. Configure, fit, and deliver custom wheelchairs, power mobility devices, and adaptive equipment. Help to develop and train technicians to know your thought processes on configuration and delivery, to best support your business Procure, develop, and retain client and referral partnerships to grow your business pipeline. Provide follow-up training, service, and adjustments to ensure optimal outcomes. Maintain compliance with RESNA ATP standards and all industry regulations. Qualifications RESNA Assistive Technology Professional (ATP) Certification (Required) Proven success in acquiring and retaining clients and referral partners. Verifiable experience in Complex Rehab Technology sales and service. Excellent communication, problem-solving, and client service skills. Benefits Medical, Dental, Vision 401(k) Retirement Plan Life Insurance Paid Time Off (PTO) Relocation assistance for the right candidate Performance-based incentive program Apply today to bring your ATP expertise to a team where you can help people regain independence while building a rewarding career.

About Us At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best Arts and Entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees. Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission, we recognize the importance of reflecting the diversity of our community on our stages, in our audiences and within our workforce, volunteers and Board. Our organization is committed to creating a welcoming environment, guided by our core values: Relevance; Inclusivity; Sustainability; Excellence. Walton Arts Center/Walmart AMP is focused on promoting fairness and recognizes the value of diverse perspectives, backgrounds, and experiences. We believe these elements enhance the strength, creativity, and success of our team and the communities we serve. Walton Arts Center Inc. operates two campuses: a 1,200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11,000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers, AR. Walton Arts Center has been Arkansas' premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboard's top-rated amphitheaters producing 30 plus concerts per season. Located in the beautiful Ozark Mountains, NWA (as the locals refer to it) includes Benton, Washington, and Madison counties, with five hub cities: Bentonville, Fayetteville, Rogers, Springdale, and Siloam Springs. The economic opportunity is unparalleled, but so is the lifestyle - see: 400-plus miles of mountain biking trails and paved pathways, a thriving arts community complete with world-class performing arts center and museums, a legitimate beer and food scene, and live music to enjoy. Best of all, it's a place where everyone is welcome. Position Overview To Provide Help Desk support to the It department and the Walton Arts Center organization Requirements Principal Responsibilities (Essential Functions) Serve as the first point of contact for customers seeking technical assistance Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in provided ticketing platform Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Represent Walton Arts Center / Walmart AMP at both on and off-site events, as requested. Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces. Perform related duties as assigned by supervisor Maintain security and safety requirements as defined by operations guidelines. Maintain compliance with all company policies and procedures Minimum Qualifications The work environment as well as the intellectual, social, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Training, Traits Must have reliable mode of transportation to attend community events and shows. High school diploma or GED required Comfortable with consistently adhering to the highest standards of integrity, professionalism, ethics and confidentiality. Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service Strong communications skills and the ability to interact with many different types of people An on-going desire to learn and improve Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Requirements and Skills Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Good communication skills Customer-oriented and cool-tempered BSc/BA in IT, Computer Science, or relevant field Physical Must be able to lift and carry up to 50 lbs. Must be able to talk, listen and speak clearly (on telephone) Must have a working cell phone and be willing to install basic applications and be willing to use it for work purposes Must be able to endure sitting or standing for extended periods of time Must be able to endure standing or walking for extended periods of time on various surfaces such as concrete, grass, and inclined surfaces. Must be able to endure outdoor elements including cold, heat, wind, and/or precipitation Must be able to work in large, crowded environments, with flashing lights, loud music and noises,

Company Overview: Enable Dental provides on-site dental care, with a mission to offer compassionate, high-quality services to those who need it most. As a company that operates 100% mobile, we pride ourselves on maintaining a positive and collaborative work culture, where every team member contributes to the care we provide. We are seeking a Tier 1 Tech Support Specialist who will embody these values while offering excellent internal customer service to our decentralized workforce. Job Overview: The Tier 1 Tech Support Specialist will serve as the first point of contact for internal IT support, focusing on providing excellent service to Enable Dental's remote and mobile teams. This role requires a proactive and customer-focused approach to resolving technical issues, configuring hardware, and ensuring smooth operations for employees across the organization. Success in this position means effectively troubleshooting issues, supporting user needs, and contributing positively to Enable Dental's collaborative work culture. Requirements Must live in Arkansas and be able to travel to Fayetteville area 10% of the time. Provide Tier 1 support for employees using dental software tools and related platforms. Respond to requests such as password resets, software installations, and basic troubleshooting for connectivity issues (VPN, mobile hotspots, etc.). Troubleshoot application errors and manage device support (Windows laptops, mobile devices) to ensure minimal disruption to user workflows. Set up new user accounts and ensure proper access to Enable Dental's essential SaaS applications and dental software. Travel locally within Northwest Arkansas to pick up stored laptops and other hardware to ship(approximately 10% local travel required). Configure and prepare laptops for shipment to new or remote employees, ensuring all required software is installed and systems are ready for use. Utilize Remote Monitoring and Management (RMM) tools like NinjaOne to monitor and support remote devices. Provide excellent internal customer service, ensuring a smooth and positive experience for employees when dealing with technical issues. Collaborate closely with other team members to promote a collaborative environment where communication and teamwork are key to resolving technical challenges. Maintain open, clear communication with end-users to ensure they feel supported and valued throughout the troubleshooting process. Be available for minimal on-call duties to address urgent technical issues outside of standard business hours. Qualifications: Education Requirements: Bachelor's degree in information technology or related discipline (Preferred) Certifications: CompTIA A+ (Preferred) ITIL Foundation Certification (Preferred) Experience: 1-2 years of help desk or technical support experience Jira Service Management and Google WorkspaceRemote Monitoring and Management (RMM) tools such as NinjaOne or similar platforms Managing and cloud-based identity and access management services, such as Azure Active Directory Implementing and managing Multi-Factor Authentication (MFA) and Single Sign-On (SSO) solutions. Supporting users in a decentralized or multi-location environment (Preferred) Skills: Familiarity with dental software like Carestack (preferred but not required) Basic understanding of Windows laptops, cloud-based SaaS applications, and mobile device troubleshooting Effective communication skills with the ability to explain technical concepts in a clear, user-friendly manner. Ability to thrive in a positive, collaborative culture, and contribute to a supportive team environment. Remote Work Requirements: Reliable high-speed internet connection Dedicated workspace free from distractions Benefits Compensation: Base compensation $40,000 -$45,000 (depending on experience) Benefits: Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off

Arizona - Remote; Arkansas - Remote; Colorado - Remote; Colorado Springs, CO; Dallas, TX; Denver, CO; Fayetteville, AR; Fort Worth, TX; Joplin, MO; Kansas - Remote; Kansas City, MO; Lincoln, NE; Little Rock, AR; Loveland, CO; Missouri - Remote; Nebraska - Remote; North Kansas City, MO; Oklahoma - Remote; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Phoenix, AZ; Springfield, MO; Texas - Remote; Tulsa, OK **Company Description** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** Olsson offers its clients a full spectrum of water and wastewater services, including a complete line of planning, design, permitting, and construction phase services. Maintaining water quality is Olsson's number one concern, and we are able to respond to a broad set of client demands in a timely and cost-effective manner. As a Wastewater Treatment Technical Expert, you will be responsible for mentoring, quality, technical excellence, and design reviews. The Technical Expert provides direction on design and development activities across the firm to improve or design new concepts and processes for services within the discipline, focusing on technical performance and production, technical innovation, and quality. **Key Responsibilities:** + Serves as a subject matter expert for the firm, acting as an advisor internally and externally and elevating the level of technical capabilities related to wastewater treatment. + Provides firmwide direction, internal consultation, and services to clients in a specialized service or discipline integral to the firm. + Ensure all processes and systems comply with local, state, and federal regulations. Prepare and review compliance documentation and reports. + Maintains a reputation as a technical expert outside of the firm; writes papers, gives technical presentations, and/or regularly represents the firm in professional and technical societies. + Promotes efficiencies in producing quality work and ensures quality control standards are maintained. + Researches and analyzes wastewater-related data, trends, and emerging technologies to provide insights and recommendations internally and externally. + Builds and maintains relationships with key stakeholders and industry partners to stay informed of developments and to identify opportunities for collaboration. + May represent the firm on governing bodies of professional organizations to elevate the profession and the firm's brand. + Lead and manage water/wastewater treatment projects from conceptual design through to implementation. Prepare detailed project plans, budgets, and schedules. _We have one current opening and will consider candidates located in any of our office locations or remote._ **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills. + Ability to contribute and work well on a team. + Bachelor's degree in Engineering required. Master's degree in Chemical, Civil, Mechanical, or Environmental Engineering preferred. + Must be a licensed professional engineer (PE). + 12+ years of experience in water/wastewater process engineering. + Strong technical background and experience in wastewater treatment, wastewater modeling, and regulatory compliance. + Experience in leading and mentoring others. + Innovative and proactive approach to problem-solving. + Strong organizational skills and attention to detail. + Commitment to continuous learning and professional development, including participation in professional organizations. \#LI-RS1 #LI-Hybrid **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.

Responsible for overseeing and maintaining the information technology infrastructure at a specific site or location within the organization and providing support remotely to other facilities when needed. Responsible for the day-to-day IT operations, providing technical support to end-users, ensuring network and system reliability, and coordinating with central IT teams to align on and implement IT policies and procedures. At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Key Responsibilities * Monitors and maintains site-specific infrastructure including servers, workstations, network equipment, and other hardware (i.e., switches, routers, access points, new hire equipment, etc.). * Troubleshoots and resolves IT related problems reported by team members. Solves moderately complex problems utilizing resources, pre-defined solutions, good judgment, and expertise. * Serves as the site's point of contact for IT related emergencies and participates in disaster recovery planning. * Conducts hardware and software inventory management for the site. Collaborates with IT vendors for procurement, maintenance, and support of IT equipment and services. * Installs, configures, upgrades, repairs, and troubleshoots operating systems, software applications, and hardware components. Coordinates equipment replacement when necessary. * Efficiently oversees the IT service desk ticketing system, delivering excellent customer service through timely, courteous, and diligent responses and status updates on all service requests. * Provides technical support to end-users, addressing hardware and software issues promptly. Assists users in understanding and adhering to IT policies and best practices. * Enforces and ensures compliance with relevant regulations, industry standards, and IT security policies and procedures. * Ensures the security and integrity of data through data management practices and system updates. * Collaborates with the central IT team to implement network and system improvements. Utilizes technical expertise to enhance IT system efficiency across the organization. * Develops and helps standardize and document solutions to IT issues. Ensures proper documentation for all IT systems, configurations, and procedures. * Prepares reports on IT activities and incidents as required. Minimum Qualifications (Educations & Experience) * High school diploma, GED, or equivalent * 3+ years or relevant experience or the knowledge, skills, and abilities to succeed in the role Knowledge, Skills, and Abilities Butterball Core Competencies Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies: * Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs. * Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity. * Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead. * Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen. * Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate. Essential Knowledge, Skills, and Abilities * Strong written and verbal communication and interpersonal skills * Ability to create and maintain strong rapport with internal and external partners * Detail-oriented with the capabilities of handling multiple priorities, tasks, and projects simultaneously * Critical thinking, investigatory, and problem-solving abilities * Solid business acumen with the ability to comprehend how IT influences various facets of the organization * Firm knowledge of best practices in IT administration, Microsoft O365 products/services and ManageEngine * Proven record of effectively utilizing IT incident ticketing systems to handle and prioritize requests * Strong knowledge of computer hardware, operating systems, and software applications * Proficient with Microsoft Suites (Teams, Word, Excel, PowerPoint, Outlook, etc.), network protocols, systems security, and troubleshooting * Skilled in diverse types of computer hardware, software, peripherals and components, networking protocols and communications Preferred Knowledge, Skills, and Abilities * Associates or Bachelors in related field * CompTIA A+ Certification * Experience with ticketing systems such as SolarWinds Service Desk, ServiceNow, Zendesk, or Jira Service Management Physical Demands * While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions & Travel Requirements * Must reside within a 30-minute commute of the Ozark plant to support on-call IT responsibilities. * Work will be performed in a variety of conditions including a climate-controlled office environment(s) and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. * The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. * Occasional travel may be required. Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.

Become a Tech Today! HelloTech is a nationwide, on-demand tech support platform. HelloTech provides affordable, same-day, on-site tech support services such as installations, setups, troubleshooting and repairs. Our goal is to make technology accessible to everyone and it all starts with you! This position is an independent contractor role. The opportunities available to technicians that choose to use our platform are matched based on your chosen availability and the demand in your area. Our independent contractor Techs are located nationwide and have the flexibility and freedom to set their own schedules and choose which jobs they accept based on their skill sets and other personal factors. Why Become a Technician? Set Your Own Schedule - Be your own boss and work whenever you want. Select the jobs that fit your schedule and skill-set Get Paid Weekly - Techs average $100+ per job. Add skills to your profile to increase your weekly earnings Join the Community - Grow your skill-set and network while bettering people's lives through tech The Role: As a Technician, you will provide on-site user support for customers in need of help with their various technology devices and systems. You will be able to select from a range of jobs such as: TV Mounting Computer/Printer/Networking Support Home Theater Installation Smart Home Installation In-Wall Cable Running Requirements: Understanding of various technology devices, including installation, set up and security Great attitude and enjoy helping people! Car/transportation required Must be at least 18 years of age In a HelloTech Home, Technology Just Works

We are seeking a versatile Operations Specialist to serve as a crucial bridge between our customers, projects, and internal operations. This hybrid role combines project management, customer support, and operational coordination, offering the successful candidate extensive exposure to all aspects of our business while directly contributing to customer satisfaction and project success. Key Responsibilities: Project Management & Customer Relations Participate in all customer calls to gain comprehensive understanding of client needs and business operations Take ownership of day-to-day management for projects in "maintenance mode" (post-implementation phase where solutions are deployed and in continuous use) Conduct weekly check-in calls with assigned customers/projects to ensure smooth operations and identify potential issues Maintain project documentation and ensure seamless communication between customers and internal teams Customer Support & Issue Resolution: Serve as the primary point of contact for all incoming customer support requests Assess, troubleshoot, and resolve customer issues or escalate appropriately to technical teams Maintain detailed records of support interactions and resolution outcomes Proactively identify patterns in support requests to recommend process improvements Hardware Operations Management: Manage all hardware requirements and logistics for existing customers Coordinate hardware procurement, deployment, maintenance, and replacement activities Track hardware inventory, warranties, and lifecycle management Liaison with vendors and coordinate on-site hardware installations or repairs when necessary Release Management & Communication: Develop and publish comprehensive release notes for all software deployments Coordinate with development teams to understand feature updates and technical changes Communicate software updates and changes to customers in clear, accessible language Maintain release documentation and version history Qualifications: 1-3 years of experience in technical support, IT, or a related role (or relevant internship experience). Strong problem-solving skills and attention to detail. Excellent written and verbal communication skills. Ability to work with both technical teams and customers in a professional, approachable manner. Familiarity with project coordination or willingness to learn project management methodologies (Agile, Scrum, or similar). Bonus: experience with hardware management, logistics, or SaaS applications.

About Us At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector. We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow. Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success. Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview The Technical Services Building Systems Specialist II (BSS II) is skilled member of the Technical Services (TS) team, with a strong technical background in building automation, HVAC, commissioning, or test and balance. The BSS II is responsible for evaluating, programming, optimizing, and testing the operation of new and existing building systems both on-site or remotely. The role requires the ability to plan, document, and conduct work requiring judgement as well as working independently with minimal direction. The primary expectation for the role is to produce optimized energy and project outcomes for retro-commissioning (RCx) and relevant new construction commissioning (Cx) scopes with a solutions based approach and mind set. . Additionally, the BSS II will collaborate with project delivery team including: construction management, facilities management, engineers, and trade partners to fulfill the essential duties and responsibilities of the position. Responsibilities • Perform assigned duties in accordance with ENFRA policies, procedures, safety guidelines. • Documentation, collaboration, and communication regarding activities, technical issues, and solutions development to project delivery team and Team Manager on a regular basis. • Execute and complete assigned tasks and deliverables in a timely manner. • Participate in site surveys, documentation review, and due diligence activities to determine facility conditions and develop energy conservation measures. • Participate in design and submittal reviews of new construction scope as part of the commissioning process. • Actively utilize the CxAlloy software to document assigned new construction commissioning scopes. • Develop pre-functional checklists and functional performance tests in CxAlloy • Development of technical reports and project observations to the project delivery team to support solutions development and understanding of progress, system operation, on-site conditions, and other required building information. • Implement energy conservation measures independently and/or in collaboration with project delivery team partners, such as facilities staff or trade partners, whenever required. • Review pre-functional checklists and compare to actual site conditions when required. • Troubleshoot, optimize, and modify building system programming when necessary to implement energy conservation measures. • Troubleshoot, address and recommend solutions related to building system integration and networking. • Utilize test instrumentation to troubleshoot, verify, and optimize building system operation. • Oversee and execute functional performance tests as part of the acceptance of construction scope. • Provide on-site supervision of trade partners and sub consultants when required. • Work with project delivery team partners to ensure implemented energy conservation measures and building system programming are well documented, understood, and archived on-site and in ENFRA storage systems designated for the project. • Maintain awareness of energy performance for assigned scopes through the duration of the project . Collaborate with the project team to ensure performance targets are met and maintained. • Ensure issues are properly identified, communicated, tracked, assigned to, and addressed by the appropriate delivery team members and partners • Assist with the resolution of issues, including proposing solutions to the project. • Proactively address and escalate as required, impediments to achieving project outcomes and scope completion with the team manager and director. • Adhere to and exemplify IS Delivery and Technical Services process guidelines and SOPs. • Uphold ENFRA organizational core values. • Other duties as assigned. This position is Full-Time, Exempt, and reports to Technical Services Team Manager. Qualifications Required Education, Experience, and Qualifications • Associates Degree or equivalent, in HVAC, Energy Management, Building Automation or related technical field. • +7 years of commissioning or related field experience with mechanical, electrical, building automation systems, programming, or building operation management experience. • Excellent written and verbal communication skills. • Strong organizational skills. • Attention to safety. • Strong analytical, problem-solving, and troubleshooting skills. • Ability to work with minimal or limited information • Self directed or able to work with limited direction • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). • Competency with Cloud Based commissioning software platforms. Preferred Education, Experience, and Qualifications • Commissioning Certification from ACG, BCxA, ASHRAE. • AEE Energy Manager in Training (EMIT) or Certified Energy Manager (CEM) certification • Building automation systems design and programming experience • Certifications in various building automation systems platforms such as Siemens Insight or Desigo, JCI Metasys Extended Architecture, Schnieder Ecostruxure BSO, Trane, Niagara, Distech Travel Requirements • 50% of time will be spent traveling to job site(s)/ office locations Physical/Work Environment Requirements • The work takes place in both office and on-site environments • Prolonged periods of sitting at a desk and working on a computer. • Ascending and descending ladders, stairs, scaffolding, ramps, and/or poles. • Climbing stairs. • Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. • Repeating motions that may include the wrists, hands and/or fingers. • Low/high indoor temperature. • Outdoor elements such as precipitation, heat, cold, and/or wind. • Noisy/quiet environment. • Light work that includes adjusting and/or moving objects up to 20-50 pounds. Pay Range USD $24.28 - USD $32.44 /Hr. ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.

Job DescriptionDescription: Your Expertise Can Change Lives; and We'll Reward You for It Assistive Technology Professional (ATP) - Complex Rehab & Mobility Specialist Fayetteville AR | $50,000 - $200,000+ | If you're an Assistive Technology Professional who's built a career helping people reclaim independence through custom mobility solutions, this is the kind of role you don't scroll past. Our Denver-based Complex Rehabilitation Technology (CRT) team is growing and we're looking for an ATP who is just as comfortable in a wheelchair fitting clinic as they are building lasting relationships with clients, therapists, and referral partners. · Income Potential: Earn from $50K to over $200K with base + incentives. We reward skill, effort, and results. · Client Impact: See the direct difference your expertise makes every day in the lives of people who count on you. · Autonomy + Support: You'll have the independence to manage your accounts, plus a team that has your back. We're looking for: · RESNA ATP Certification (Required) · Proven ability to develop and retain client & referral relationships. · Verifiable history in providing outstanding mobility and seating outcomes for individuals with significant disabilities · A mix of clinical skill and business development mindset. Requirements: Key Responsibilities Evaluate client needs with therapists, physicians, and caregivers to recommend the best solutions for custom wheelchairs, seating systems, and adaptive equipment. Configure, fit, and deliver custom wheelchairs, power mobility devices, and adaptive equipment. Help to develop and train technicians to know your thought processes on configuration and delivery, to best support your business Procure, develop, and retain client and referral partnerships to grow your business pipeline. Provide follow-up training, service, and adjustments to ensure optimal outcomes. Maintain compliance with RESNA ATP standards and all industry regulations. Qualifications RESNA Assistive Technology Professional (ATP) Certification (Required) Proven success in acquiring and retaining clients and referral partners. Verifiable experience in Complex Rehab Technology sales and service. Excellent communication, problem-solving, and client service skills. Benefits Medical, Dental, Vision 401(k) Retirement Plan Life Insurance Paid Time Off (PTO) Relocation assistance for the right candidate Performance-based incentive program Apply today to bring your ATP expertise to a team where you can help people regain independence while building a rewarding career.

About the Position: Positions in this family provide peer support services, serve as advocates for consumers, and provide information and peer support for consumers in emergency, outpatient or inpatient settings. The positions perform duties to assist consumers with recovery processes as they regain control of their lives. Job Type/Salary: One (1) Vacancy Application period: January 9, 2026, until filled Full-time Annual Salary: Up to $34,500 (Salary is based on certification and experience.) Primary Working Hours: 8:00 to 5:00 Monday through Friday FLSA Status: Non-Exempt. Minimum Qualifications and Experience: The education requirement at this level consists of a high school diploma or General Education Diploma (GED). Has the ability to become a certified Recovery Support Specialist Preference may be given to applicants who are current or former consumers of mental health services. Special Requirements: Demonstrated participation in advocacy and/or personal knowledge in recovery. Has the ability to become a Certified Peer Recovery Support Specialist. Criteria to become a Certified Peer Recovery Support Specialist is available at ********************* Upon Conditional Offer of Employment, Department of Mental Health and Substance Abuse Services applicants must submit to a physical examination and shall meet the physical examination requirements of occasionally lifting and carrying 50 pounds and able to push and pull a maximum force of 25 pounds as a conditional offer of employment. Great reasons to work for us: ODMHSAS is proud to provide a comprehensive benefits package designed to support our employees and their dependents. Our benefits include: Generous state paid benefit allowance to help cover insurance premiums A wide choice of health insurance plans with no pre-existing condition exclusions or limitations Flexible spending accounts for health care expenses or dependent care Employee assistance programs and health and fitness programs 11 paid holidays 15 days of vacation and 15 days of sick leave the first year Retirement Savings Plan with a generous match Longevity Bonus for years of service Student Loan repayment options Training opportunities for CEU requirements Drug and Alcohol Pre-employment and Pre-placement Testing: Upon a conditional offer of employment, applicants for safety sensitive positions shall be required to submit to urinalysis to test for drugs. Appointment to a safety sensitive position shall be contingent upon a negative drug test result. About us: Operated by the Oklahoma Department of Mental Health and Substance Abuse Services, Carl Albert Community Mental Health Center (CACMHC) is a fully accredited 15-bed psychiatric hospital and outpatient clinic. Other CACMHC offices located in Southeastern Oklahoma are-Holdenville Satellite, Heavener Satellite, Hugo Satellite, Idabel Satellite, Stigler Satellite, Atoka Satellite and Ada PACT. THIS AGENCY REQUIRES COVERAGE 24 HOURS, 7 DAYS PER WEEK. WORK HOURS AND LOCATION MAY VARY DEPENDING ON BUSINESS NECESSITY. EMPLOYEES MAY BE REQUIRED TO WORK WEEKENDS AND OVERTIME. Reasonable accommodation to individuals with disabilities may be provided upon request. An Equal Opportunity Employer.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. **Job Description** + Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met. + Establishes and monitors process performance measurements and business impact. Gathers and communicates performance statistics and reports to internal stakeholders and senior management. + Promotes and monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation. + Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes. + Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) **Competencies** Accuracy and Attention to Detail, Consulting, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Solving, Process Management, Products and Services, Standard Operating Procedures **Work Experience** Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** Bachelors **Certifications** No Required Certification(s) **Licenses** No Required License(s) **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Travel: Moderate travel required Travel Expenses: Reimbursed within specified guidelines The Arkansas Division of Elementary and Secondary Education (DESE) - Office of Special Education (OSE) is seeking a highly qualified Educational Support Specialist to support the implementation of the Arkansas State Personnel Development Grant (SPDG), funded by the U.S. Department of Education, Office of Special Education Programs (OSEP). The Educational Support Specialist provides direct, hands-on assistance to districts and schools to strengthen professional learning systems, educator practice, and leadership capacity. This position delivers professional development, coaching, and technical assistance designed to promote meaningful access and participation for students with disabilities within an accessible education system. This role offers the opportunity to impact systems change at multiple levels, supporting district leaders, school teams, and educators in implementing Universal Design for Learning, high-leverage practices, and evidence-based instructional practices that improve outcomes for all learners. Key Responsibilities: ● Provide on-site and virtual coaching, professional development, and technical assistance to support implementation of evidence-based and high-leverage practices. ● Co-create protocols and processes and facilitate collaborative discussions with district and school leadership teams, grade-level teams, and special education teams to promote shared understanding and alignment of supports. ● Assist schools and districts in developing and refining systems for data collection, progress monitoring, and continuous improvement. ● Support the integration of tiered systems of support (MTSS) and the implementation of the Meaningful Access and Participation Project. ● Support the Educational Support Coordinator to monitor implementation fidelity, document activities and report outcomes. ● Develop and adapt professional learning resources, tools, and materials for educators, administrators, and families. ● Contribute to and participate in workgroups supporting grant priorities and the State Improvement Plan.