Information technology/support technician jobs in Franklin, TN - 104 jobs

Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

With over 110 years of success, Nixon Power Services is the world's largest distributor of Rehlko Power generators (formerly Kohler Power). We operate in an environment where flexibility and a willingness to take on new responsibilities keep things interesting! We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers. Are you a problem-solver who thrives on making technology work smarter, faster, and more efficiently? We're looking for an experienced IT Systems Administrator to join our growing technology team and play a key role in shaping how we support our people, systems, and operations across a wide geographic footprint. In this role, you'll be the go-to expert for keeping our systems running smoothly - from servers and networks to cloud platforms and mobile devices. You'll collaborate closely with the IT Director and other team members to design and implement innovative solutions, troubleshoot complex issues, and continually improve our technical environment. If you're passionate about technology, thrive on solving complex challenges, and want to be part of a forward-thinking organization - we'd love to meet you! What you'll be doing: Manage and monitor all IT operations, ensuring reliability and performance across systems and devices. Oversee our Microsoft 365 and Azure environments, including Teams, SharePoint, Intune, Exchange, Entra, and virtual machines. Maintain and support PC, server, and network infrastructure. Provide responsive, customer-focused technical support to team members company-wide. Support telecom systems, hardware, and software requests. Handle user setup, access control, and account management. Respond to system outages and implement long-term solutions. Evaluate and recommend new technologies to improve company efficiency. What we're looking for: Associate's degree or higher in CS, Information Technology or related field required. Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent Hyper-V/Windows Server certification preferred. 5+ years managing Wintel-based server-class hardware. 8+ years working with Wintel clients and Microsoft Office applications. Experience with M365, Azure Cloud Services, Intune MDM, DNS, and Hosted Phone Systems. Familiarity with AI tools like Microsoft Copilot a plus. Strong organizational and troubleshooting skills, with the ability to adapt quickly in a fast-paced environment. Excellent communication skills - both written and verbal. A collaborative, service-oriented mindset. Perform physical activities such as standing, walking, sitting, climbing, balancing, and kneeling as required. What's in it for you? Competitive compensation package Full Benefits: Medical, Vision, Dental, and more! Paid Time Off 401(k) matching Opportunity to get in with an industry leading organization Team-oriented culture

Job title Inside Tech Support Reports to General Manager Supervises None Expectation of Work Hours/classification Full-time Hourly Non-exempt General Expectations * Regular, dependable, and predictable on-site attendance * Comply with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care. * Develop and maintain working knowledge of current Speech Therapy products, and other services offered by the organization and all applicable insurance guidelines for coverage and reimbursement. Duties and responsibilities * Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. * Maintains communication equipment by troubleshooting, reporting, and tracking problems. * Maintains and improves quality results by following standards, recommending improved policies and procedures. * Updates job knowledge by studying new product descriptions; participating in educational opportunities. * Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. * Installing and configuring computer hardware operating systems and applications * Troubleshooting system and network problems and diagnosing and solving hardware or software faults * Assist with implementation of quality improvement program to meet company and accreditation standards. * Ability to receive equipment that is returned per accreditation standards and tag equipment appropriately at time of receiving while using universal precautions. * Ability to greet all customers with a cheerful outlook when come into a facility and make sure you address all their needs prior to leaving. * All other duties as assigned.

Insight Global is seeking a skilled PC Technician for a contract opportunity with possibility of extension. This individual will join a small PC team, working closely with one other team member to provide hands-on support across a variety of tasks, including but not limited to: * Imaging PCs and preparing them for new hires * Personalizing user profiles and assisting with account setups * Packaging and shipping equipment * Performing device wipes during offboarding * Managing IT assets and inventory The ideal candidate is adaptable, flexible, and comfortable stepping in to support all areas of IT as needed. This is a great opportunity for someone who enjoys a dynamic environment and being a go-to resource for technical support. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements * 1+ years in a PC Tech or Tier 1 support role * Hands-on experience with imaging, user setup, and asset tracking * Familiar with Windows OS, Office, and Active Directory * Experience in a larger, enterprise environment

Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, our Southall Consider it Done (CID) Specialists are a critical part of our Operations team. The ideal candidate will be self-motivated and consistent with an appetite for growth and a desire to learn. Responsibilities: Answering phones promptly, and directing incoming calls of prospective guests, in-house guests, vendors, team members, third parties and travel agents. Responsible for providing quick, personalized and proactive service that exceeds guest expectations. Understanding what action to take when an emergency call is required; monitoring automated systems including fire alarms, telephone equipment, etc.; full awareness of health, safety, fire, and bomb-threat procedures. This role acts as a go-to problem solver handling requests, resolving issues and coordinating with internal departments to ensure guests enjoy a seamless stay. Communicating with guests via chat, email, or phone, providing our guests with a 5-star experience and utilizing hotel systems to initiate service requests and ensure prompt follow-up. Booking Reservations for guests that will include accommodations, dining, transportation, spa and activities while maintaining the Southall standards. Monitor and review reservations prior to service to ensure proper flow of service utilizing reservation management system. Maintain and clearly communicate appropriate, site-specific knowledge regarding all resort dining outlets, spa, activities, events and room accommodations as part of the selling process. Daily tasks include, but are not limited to: Ensuring guest profiles and reservation details are complete. Charging deposits, cancelling reservations, entering amenities as needed. Identifying VIP guests and maintaining confidentiality for each guest. Communicate guest needs to housekeeping, maintenance, front desk, In Room dining and other departments. Follow up to confirm guest satisfaction after requests or incidents. Provide recommendations, directions and assistance with hotel services and local attractions. Track and document request to ensure timely completion. Answer In room Dining calls and take orders with accuracy, attention to detail and warm hospitality. Confirm dietary restrictions, special requests and delivery times to ensure accuracy. Input orders in the POS system and communicate with kitchen and service teams. Ensure room service standards and timing guidelines are followed. Maintain knowledge of hotel policies, features and emergency procedures Complete a thorough two-week training program and participate in monthly training sessions; being receptive to positive & constructive feedback designed to encourage growth and success. Meet or exceed monthly team and individual goals. Act as the point-of-contact for each guest, handling questions and concerns in a manner which promotes positive outcomes. Be aware of any promotional rates / packages. Skills and Experience: 1+ years of customer service or sales experience in a luxury hotel or resort environment preferred. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to listen, speak and write English to ascertain and respond to client needs. Must be able to work evenings, weekends and holidays . Education & Requirements: High School degree or equivalent Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Job Description The IT Specialist is responsible for providing technical support, maintaining organizational computer systems, and ensuring the efficient and secure operation of IT infrastructure. This role serves as a key resource for end-user support, troubleshooting hardware and software issues, and assisting with system upgrades, network management, and cybersecurity initiatives. Key Responsibilities Technical Support & Troubleshooting Provide timely technical assistance to employees in person, via phone, email, or remote access. Diagnose and resolve hardware, software, and network connectivity issues. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Manage and track support tickets, ensuring prompt follow-up and resolution. Systems & Network Administration Assist in administering and maintaining servers, networks, and cloud-based systems. Perform system updates, patches, and routine maintenance. Monitor network performance and troubleshoot connectivity or security issues. Support user account administration, permissions, and access controls. Cybersecurity & Compliance Implement security best practices, including antivirus management, system monitoring, and vulnerability mitigation. Assist in enforcing cybersecurity policies and procedures. Support data backup, disaster recovery processes, and business continuity plans. Technology Deployment & Asset Management Prepare and deploy new hardware and software for employees. Maintain accurate inventory of IT assets, software licenses, and equipment lifecycle. Coordinate with vendors for equipment purchases, repairs, and warranty services. Documentation & Training Create and maintain documentation for systems, processes, and troubleshooting workflows. Provide basic IT training to employees on tools, systems, and security awareness. Support technology-related onboarding for new employees. Qualifications Education & Experience Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of IT support or help desk experience (or equivalent combination of training and experience). Technical Skills Proficiency with Windows and/or mac OS operating systems. Knowledge of Microsoft 365, Active Directory, and basic network administration. Familiarity with cloud services, VPNs, and remote support tools. Understanding of cybersecurity fundamentals. Soft Skills Strong problem-solving and critical-thinking abilities. Excellent communication and customer service skills. Ability to multitask, prioritize, and work independently or as part of a team. Strong attention to detail and documentation. Work Environment & Physical Requirements Ability to lift up to 30 lbs for equipment setup. Occasional travel to support remote facilities may be required. Position may require after-hours or on-call support during emergencies or system upgrades. Powered by ExactHire:189831

Job title Inside Tech Support Reports to General Manager Supervises None Expectation of Work Hours/classification Full-time Hourly Non-exempt General Expectations Regular, dependable, and predictable on-site attendance Comply with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care. Develop and maintain working knowledge of current Speech Therapy products, and other services offered by the organization and all applicable insurance guidelines for coverage and reimbursement. Duties and responsibilities Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. Maintains communication equipment by troubleshooting, reporting, and tracking problems. Maintains and improves quality results by following standards, recommending improved policies and procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. Installing and configuring computer hardware operating systems and applications Troubleshooting system and network problems and diagnosing and solving hardware or software faults Assist with implementation of quality improvement program to meet company and accreditation standards. Ability to receive equipment that is returned per accreditation standards and tag equipment appropriately at time of receiving while using universal precautions. Ability to greet all customers with a cheerful outlook when come into a facility and make sure you address all their needs prior to leaving. All other duties as assigned. Qualifications Experience & Qualifications include: High School Education required. Ability to work independently. Outstanding Communication and presentation skills - both written and oral Excellent analytical, reasoning, and critical thinking skills Courteous Customer Service (internally and externally) System Proficiency (Microsoft Office 365, Sharepoint, Azure, 10-key skills, AAC Software, and other needed software applications) Excellent computer skills Operating Systems including Windows 10, Apple iOS Linux, and Mac OS. Network management experience including using systems such as Cisco. Must love helping People (both internally and externally) Elevated level of attention to detail Positive influence on all employees Able to manage multiple priorities and close the loop when interrupted. Able to demonstrate a high degree of passion and energy whilst maintaining a positive outlook. Physical requirements While performing the duties of this position, the employee may be required to stand for extended periods of time and must talk and hear. Occasional stooping, bending, twisting, and crouching may be required. The employee sits, walks, kneels, and reaches with hands and arms. May be required to lift and/or move up to 50 lbs. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This description is a summary of the functions of this position. Other duties may be assigned as needed. RM Speech LLC reserves the right to review and adjust this job description as business needs dictate.

Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems. Low, Medium and/ or High voltage switchgear and circuit breaker testing Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled. Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum) Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required. Test and inspect low and medium voltage cable installations. Experience operating high voltage test equipment including Doble Power Factor test sets. Perform start-up, troubleshooting and repair services on controls and transfer schemes. Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. All work and decisions shall be conducted in strict compliance of all regulatory laws. Other duties as assigned by manager. Required Experience and Qualifications for a Field Tech: High School diploma/GED and minimum 1 year of experience in a related field. Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: High School diploma/GED and minimum 2 years of experience in a related field. NETA Level II Certification. Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: High School diploma/GED and minimum 5 years of experience in a related field. NETA Level III Certification. Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. NETA Level IV Certification. Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Sr. Field Tech: High School diploma/GED or equivalent experience and 5 years of experience in a related field. Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA. Strong background and experience in most types of high voltage equipment through the 230 kV class. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program) Complete projects consistently on budget and at a reasonable contribution. Ability to complete on-site job reports. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don't cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: Lebanon, TN/Nashville, TN Travel: 50-75% travel Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Relocation: Relocation assistance is available for highly qualified candidates. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

An assistive technology professional (ATP) is a special service leader who analyzes the technology needs of people with disabilities and helps them select and use adaptive devices. ATPs facilitate the evaluation of the client's needs to appropriate rehabilitation products including manual and power wheelchairs, custom seating, and other adaptive equipment as directed by the client's therapist and/or physician. ATPs work in conjunction with the client, therapist, and physician to ensure that: the chosen product adequately meets the client's medical needs, medical justification is present before products are provided, and that insurance benefits and coverage are clearly expressed to clients prior to provision of the desired product. These products include, but are not limited to: wheelchairs, scooters, seating and positioning products, ambulatory aids, gait trainers, standers, hygiene, transferring, and various other assistive devices. Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs. Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disabiltiy, and tuition reimbursement. We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives. Duties and Responsibilities / Essential Functions: 1. Develops new referral sources and clients through professional presentation to potential referral sources and medical personnel. Utilizes all appropriate, ethical, and legal avenues to create and maintain business. Completes proper evaluations to ensure appropriate recommendations for equipment that will best serve the client's specific need. 2. Ensures evaluations are completed and orders are entered in a timely manner and that all necessary client intake information is documented and forwarded to the correct branch administration. Responsible for assisting with the procurement of letters of medical necessity and/or appropriate medical documentation. 3. Assists in the timely completion of work orders which may involve, but is not limited to, research of components, calculation, and extension of equipment prices, responding to requests for additional information and preparation of quotes for clients, referral sources and insurance companies. Provides follow-up on work orders to ensure timely receipt and delivery. 4. Responsible for ensuring proper and timely delivery of equipment to the client. 5. Ensures necessary fitting adjustments and equipment modifications occur to guarantee the best possible product for the client. Ensures proper client education occurs regarding equipment use, safety, and financial considerations. 6. Ensure that proper client education occurs throughout the process and proper documentation and signatures are obtained. 7. Coordinates with the Technician and branch, as necessary to prepare equipment for delivery, schedule deliveries, and perform repairs and modifications. Follows up, as necessary, to ensure client satisfaction. 8. Maintains knowledge of products, services, techniques, and clinical skills necessary to complete responsibilities. 9. Maintains knowledge and adheres to NSM's policies and procedures including Infection Control and Equipment Management policies. 10. Provides support with quarterly physical inventory count as needed. 11. Must maintain regular and predictable attendance. 12. Continuing education credits may be required. 13. Assists patients in determining the appropriate complex equipment by conducting a comprehensive evaluation. 14. Establishes relationships with physicians and other health care providers to increase positive exposure to increase sales for National Seating & Mobility. Maintains relationship with Referral Sources. 15. Acts as a liaison between the company, the patient, and healthcare agencies. 16. Travels throughout assigned territory to call on regular and prospective customers. 17. Displays or demonstrates products using samples or brochures. 18. Support the Estimated date of delivery to patients. Required Education, Experience & Competencies: • ATP Certification from RESNA, or active pursuance of an ATP Certification • Previous durable medical equipment/medical device experience is preferred • Preferably with 1-3 years of experience in complex rehab Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must be able to lift up to at least 75 pounds.

We are looking for top notch techs to expand our growing team in providing high-quality IT support to our Clients. As part of the Stringfellow Service Delivery Team, you will interact with our Clients daily, resolving issues that may include workstation support and setups, printers, mobile devices, password resets, Office 365 and other cloud applications. If you enjoy going the extra mile to resolve client issues 100% of the time, have an innovative and proactive mindset, and would enjoy the challenge of learning something new every day, then this opportunity is a perfect fit for you. In addition to performing daily support for our clients you will be able to participate in cloud application deployment projects and get hands on experience with the latest and greatest technologies. Responsibilities: Communicate and provide remote login support for clients via inbound/outbound calls, email, and help desk tickets. Consistent documentation of end-user contact info, interactions, time entries, associated activity, and root cause resolutions. Ensure timeliness of ticket submissions, escalations, required actions, and associated notifications. Maintain a professional attitude and provide superior client service in all circumstances Configuration and troubleshooting of desktops, laptops, and mobile devices. Ideally you will also have: Proven experience in the implementation and support of enterprise systems, applications, and related products Working experience supporting all current Microsoft Server Operating Systems (Windows, Windows Server) Working knowledge of Office 365 configuration and support Ability to configure, support & troubleshoot connection settings for Microsoft Outlook users in a cloud environment Ability to communicate ideas in both technical and user-friendly language Ability to prioritize and execute tasks in a high-pressure environment Requirements: 1-2 years of experience in a support role in the technology industry Exceptional communication skills Microsoft certifications are a plus ITIL and Networking certifications a plus Hybrid Work Environment - Brentwood/Nashville, TN Office Benefits: Competitive salary based on experience Company paid health insurance and disability insurance Paid vacation and sick leave Certification and Training Reimbursement Retirement plan with company match To learn more about Stringfellow Technology Group, check out the links below: ****************************

Role: Desktop Support Technician Contract As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including Audio Visual, Network, and Servers. Job Description • As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: • Manage the reporting of SLAs, Adherence of SLA and contract • Manage shift and shift planning including on call roster • Manage Resource productivity • Enable the team with training and development • Ensure security compliance • Ensure sufficient inventory level is managed across locations • Ensure all service request and incidents are resolved before agreed service levels • Plan and execute any move request or project work • Lead the team by providing technical and process assistance to below activities • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. • Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks • Perform onsite updates, Configuration changes, or Software installations. • Provide onsite technical assistance to end users by visiting their desk location • Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. • Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) • Perform end-user support related security and controls and compliance related tasks such as • Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. • Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: • Experience with various desktop systems, operating systems, and diverse technical environments. • Excellent customer service orientation and verbal communication skills. • Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. • Ability to install software for and troubleshoot a wide range of applications. • Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent certification • Flexible for travelling to remote sites or cluster • Should be able to lift weight up to 30lbs at waist level

Full-time Description DREMC is seeking a ROW Assistant Manager. BE A PART OF POWERING SOUTHERN MIDDLE TENNESSEE! Duck River Electric Membership Corporation (DREMC) is a member-owned electric cooperative, serving an area of approximately 2,500 square miles across 17 counties in southern middle Tennessee. Our amazing team at DREMC distributes safe and reliable electricity at the lowest possible cost, promotes and facilitates economic development, and enhances the quality of life over 85,000 members across 6,500 miles of line. REPORTS TO: IT Director POSITION PURPOSE: The IT Network Administrator is responsible for providing expert technical support for the Cooperative's networking solutions. This role involves installing, modifying, and maintaining both network hardware and software to ensure seamless business operations. JOB DIMENSIONS: Internal Responsibility - Works collaboratively with all DREMC departments to support the Cooperative's networking needs and promote business continuity. External Responsibility - Communicates and collaborates with external IT vendors regarding the maintenance and repair of DREMC's LAN and WAN networks. PRINCIPAL ACCOUNTABILITIES: Plan, design, implement, and maintain WAN/LAN network infrastructure. Ensure network availability, reliability, scalability, and security. Provide expert support and troubleshooting for Layer 2 (L2) and Layer 3 (L3) switches, routers, and next-generation firewalls; use analysis tools to improve performance. Maintain accurate and current technical documentation. Apply necessary patches to networking systems and software. Demonstrate familiarity with virtualization platforms such as VMware. Contribute to cybersecurity initiatives. Resolve IT support requests promptly, minimizing disruption. Possess knowledge of the NIST Cybersecurity Framework and Center for Internet Security Benchmarks. Implement and uphold data security, risk management, disaster recovery, and business continuity protocols. Evaluate new technology solutions in alignment with organizational objectives. Communicate effectively to minimize business interruptions. Special projects as assigned. Emergency response coverage as needed. MINIMUM REQUIREMENTS: Education/Experience: Bachelor's degree from an accredited college or university in computer science, information technology (IT), management information systems (MIS), or a related field and 5 years of experience. Experience (in lieu of degree): 13 years of experience. Certification/License, etc. -Industry certifications such as Cisco (CCNA, CCNP), ISC2 (CISSP), or equivalent are preferred. Must possess or be able to obtain a valid Tennessee Driver's License. Must be eligible and remain insured as a driver by the Cooperative's group liability policy for the automotive fleet. Knowledge/Skills/Abilities - Knowledge of current trends and developments in the information technology field. Extensive background in maintaining and troubleshooting TCP/IP networks. Extensive experience with network documentation. Knowledge of computer platforms, local area networks (LAN), web, cloud, and mobile-based systems. Ability to occasionally lift and carry 25-50 pounds. Ability to sit for long periods of time. Ability to stand, walk, sit, bend, stoop, squat, push and/or pull. Possess effective oral and written communication skills. Ability to prioritize, delegate and meet deadlines. Physical Requirements: Frequently required to sit for extended periods while working on a computer or reviewing financial and systems data. Regular use of hands and fingers for typing, using a calculator, and handling documents or technical tools. Visual acuity required to read and interpret complex spreadsheets, reports, and system dashboards. Must be able to communicate clearly and effectively in person, over the phone, and in written communications. Occasionally required to stand, walk, bend, or lift up to 25 pounds (such as laptops, binders, or presentation materials). May require extended focus and concentration when analyzing detailed financial or systems data. Work Environment: Work is primarily performed in a quiet, professional office environment with standard climate control and lighting. The position requires frequent use of computers, financial software systems, ERP platforms, phones, and office equipment. Occasional meetings with internal departments may take place in person or virtually gather system requirements or present findings. Limited travel may be required for training, vendor meetings, or collaboration with other office locations. Work may involve periods of increased pressure during reporting cycles, audits, or system implementation phases. EEOC: 2 - PROFESSIONAL Supervisory: No Effective Date: August 2025 Pay Grade: 11 Exempt Residency Requirement: No Signature: This is intended to identify the essential functions of a position and should not be interpreted as all-inclusive. An employee may be required to perform other reasonably related business duties as assigned by immediate supervisor and/or management as needed. DREMC reserves the right to revise or change the as the need arises, or work schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultants/Network Administrators/Help Desk Technicians to join our dedicated team. Primary Duties and Responsibilities: • Installation, control, and maintenance of PCs, servers, and peripherals on/off-site. • Manage and monitor customer WANs and LANs. • Install new and maintain existing hardware and software. • Respond to inquiries and requests for assistance from our customers regarding computer systems, telephones, and other electronic devices. Identify problems, troubleshoot, and provide miscellaneous support. • Consult with customers and recommend computer hardware and software to enhance their operations. • Assist with setting up backup hardware and software. • Oversee regularly scheduled maintenance of various customer IT assets, including PCs, servers, and printers. • Company vehicle, computer, and phone provided during work hours. Job Requirements: Knowledge of Microsoft Office, including Outlook, Word, and Excel. Working knowledge of computer hardware, including PCs, servers (all modern versions), printers, routers, etc. Familiarity with Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks, and other common software programs. Report IT problems and issues to central dispatch for follow-up scheduling when necessary. Provide complete details of all service calls, whether on or off-site, including hours worked, recommended changes, upgrades, and replacements. Possess excellent verbal and written communication skills and communicate effectively with customers and employees. Must maintain a neat appearance, be organized, and be able to multitask. Proactive in finding and implementing support resolutions for all customers efficiently and professionally, while also being able to work independently when required. Must be a team player, assisting other employees with troubleshooting and resolutions when necessary. Must pass a drug screening and background security check before employment - no exceptions Benefits: Friendly and productive work environment Paid time off Paid holidays Company-provided computer, cell phone, and tools vehicle (during work hours) Health insurance options Dental insurance options Vision insurance options Life insurance 401K

Job Description With over 110 years of success, Nixon Power Services is the world's largest distributor of Rehlko Power generators (formerly Kohler Power). We operate in an environment where flexibility and a willingness to take on new responsibilities keep things interesting! We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers. Are you a problem-solver who thrives on making technology work smarter, faster, and more efficiently? We're looking for an experienced IT Systems Administrator to join our growing technology team and play a key role in shaping how we support our people, systems, and operations across a wide geographic footprint. In this role, you'll be the go-to expert for keeping our systems running smoothly - from servers and networks to cloud platforms and mobile devices. You'll collaborate closely with the IT Director and other team members to design and implement innovative solutions, troubleshoot complex issues, and continually improve our technical environment. If you're passionate about technology, thrive on solving complex challenges, and want to be part of a forward-thinking organization - we'd love to meet you! What you'll be doing: Manage and monitor all IT operations, ensuring reliability and performance across systems and devices. Oversee our Microsoft 365 and Azure environments, including Teams, SharePoint, Intune, Exchange, Entra, and virtual machines. Maintain and support PC, server, and network infrastructure. Provide responsive, customer-focused technical support to team members company-wide. Support telecom systems, hardware, and software requests. Handle user setup, access control, and account management. Respond to system outages and implement long-term solutions. Evaluate and recommend new technologies to improve company efficiency. What we're looking for: Associate's degree or higher in CS, Information Technology or related field required. Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent Hyper-V/Windows Server certification preferred. 5+ years managing Wintel-based server-class hardware. 8+ years working with Wintel clients and Microsoft Office applications. Experience with M365, Azure Cloud Services, Intune MDM, DNS, and Hosted Phone Systems. Familiarity with AI tools like Microsoft Copilot a plus. Strong organizational and troubleshooting skills, with the ability to adapt quickly in a fast-paced environment. Excellent communication skills - both written and verbal. A collaborative, service-oriented mindset. Perform physical activities such as standing, walking, sitting, climbing, balancing, and kneeling as required. What's in it for you? Competitive compensation package Full Benefits: Medical, Vision, Dental, and more! Paid Time Off 401(k) matching Opportunity to get in with an industry leading organization Team-oriented culture

Job Description Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, our Southall Consider it Done (CID) Specialists are a critical part of our Operations team. The ideal candidate will be self-motivated and consistent with an appetite for growth and a desire to learn. Responsibilities: Answering phones promptly, and directing incoming calls of prospective guests, in-house guests, vendors, team members, third parties and travel agents. Responsible for providing quick, personalized and proactive service that exceeds guest expectations. Understanding what action to take when an emergency call is required; monitoring automated systems including fire alarms, telephone equipment, etc.; full awareness of health, safety, fire, and bomb-threat procedures. This role acts as a go-to problem solver - handling requests, resolving issues and coordinating with internal departments to ensure guests enjoy a seamless stay. Communicating with guests via chat, email, or phone, providing our guests with a 5-star experience and utilizing hotel systems to initiate service requests and ensure prompt follow-up. Booking Reservations for guests that will include accommodations, dining, transportation, spa and activities while maintaining the Southall standards. Monitor and review reservations prior to service to ensure proper flow of service utilizing reservation management system. Maintain and clearly communicate appropriate, site-specific knowledge regarding all resort dining outlets, spa, activities, events and room accommodations as part of the selling process. Daily tasks include, but are not limited to: Ensuring guest profiles and reservation details are complete. Charging deposits, cancelling reservations, entering amenities as needed. Identifying VIP guests and maintaining confidentiality for each guest. Communicate guest needs to housekeeping, maintenance, front desk, In Room dining and other departments. Follow up to confirm guest satisfaction after requests or incidents. Provide recommendations, directions and assistance with hotel services and local attractions. Track and document request to ensure timely completion. Answer In room Dining calls and take orders with accuracy, attention to detail and warm hospitality. Confirm dietary restrictions, special requests and delivery times to ensure accuracy. Input orders in the POS system and communicate with kitchen and service teams. Ensure room service standards and timing guidelines are followed. Maintain knowledge of hotel policies, features and emergency procedures Complete a thorough two-week training program and participate in monthly training sessions; being receptive to positive & constructive feedback designed to encourage growth and success. Meet or exceed monthly team and individual goals. Act as the point-of-contact for each guest, handling questions and concerns in a manner which promotes positive outcomes. Be aware of any promotional rates / packages. Skills and Experience: 1+ years of customer service or sales experience in a luxury hotel or resort environment preferred. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to listen, speak and write English to ascertain and respond to client needs. Must be able to work evenings, weekends and holidays . Education & Requirements: High School degree or equivalent Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Role: Desktop Support Technician Contract As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including Audio Visual, Network, and Servers. Job Description •As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: •Manage the reporting of SLAs, Adherence of SLA and contract •Manage shift and shift planning including on call roster •Manage Resource productivity •Enable the team with training and development •Ensure security compliance •Ensure sufficient inventory level is managed across locations •Ensure all service request and incidents are resolved before agreed service levels •Plan and execute any move request or project work •Lead the team by providing technical and process assistance to below activities •Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. •Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks •Perform onsite updates, Configuration changes, or Software installations. •Provide onsite technical assistance to end users by visiting their desk location •Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent •Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. •Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) •Perform end-user support related security and controls and compliance related tasks such as •Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs •Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. •Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support •Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. •Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: •Experience with various desktop systems, operating systems, and diverse technical environments. •Excellent customer service orientation and verbal communication skills. •Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. •Ability to install software for and troubleshoot a wide range of applications. •Analytical thinking and problem-solving ability. •CompTIA A+ certification or equivalent certification •Flexible for travelling to remote sites or cluster •Should be able to lift weight up to 30lbs at waist level