Information technology/support technician jobs in Frederickson, WA - 948 jobs

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This is a hybrid role based in Astound's Seattle SoDo, WA office. A Day in the Life of the Customer Success Technical Support Associate I: Collaborate with the CST team to define and achieve team objectives and key results (OKRs). Provide outstanding customer service and support to Astound customers within this specific product line. Effectively communicate and explain benefits of target products to best match customer needs. Take ownership of customer issues reported and see problems through to resolution. Answer inbound phone calls, respond to emails or other customer communication streams regarding products, sales and billing inquiries. Research, diagnose, document, troubleshoot and identify solutions to resolve customer issues. Resolves problems on the first contact, with a minimum of transfers, by consistently improving personal technical knowledge and understanding. Follow team defined procedures for proper escalation of unresolved issues to the appropriate internal resources. Provide prompt and accurate feedback to customers, team members, and leadership. Maintain a high degree of knowledge about products Astound provides in specific regions, working with customers to ensure the most applicable product is recommended to best serve their needs. Provide support during the enrollment process, process service changes and disconnects and provide trouble call assistance according to departmental policies and procedures. Conduct audits exercises as needed. Other duties as assigned. What You Bring to the Table: Minimum of 1 year in a customer service related environment, call center environment preferred. Telecommunication experience a plus. Strong interpersonal skills with the ability to relate to customers, peers, and management. Demonstrates a thorough knowledge of Wifi and data products and services. Ability to learn and retain new information and concepts quickly. Demonstrates ability to diagnose and solve problems. Exhibits the ability to follow directions and follow through on processes and procedures. Displays proven good judgment and proactive decision-making skills. Must possess the ability to adapt to change. Strong communication by telephone, written correspondence and in person. Must have the ability to stay focused and remain composed during peak periods & when dealing with challenging customers and situations. Must demonstrate excellent attendance & punctuality. Education and Certifications: High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program * Benefits listed above are for regular full-time position Base Salary: The base salary range in Washington for this position is $18.00 - $23.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations. Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

ID 102271 Application Deadline 1/18/2026 Company Sabey Corporation Category Facilities At a glance Sabey Data Centers is his hiring an Entry-Level Maintenance Technician to join their team in Tukwila, WA. If you're interested in hands-on technical work that keeps mission-critical systems running, this is a great opportunity to grow with an industry leader. You'll support the operation of a 24/7 data center while gaining experience with advanced electrical and mechanical systems. In this role, you'll:* Perform preventive and corrective maintenance on electrical and mechanical systems* Support troubleshooting and repair of building systems in a mission-critical environment* Work alongside a collaborative team focused on safety and reliability* Receive paid training and ongoing technical development This position is based on-site in Tukwila, WA and offers standout benefits, including 100% employer-paid medical coverage and a matched 401(k). Description: What you'll be doing Another Source's client, Sabey Data Centers, is recruiting three Data Center Maintenance Technicians to join their team on-site in Tukwila, WA. (Internally titled: Data Center Operations Technician) Standard Work Schedule: This role operates on a 4x10 schedule (four 10-hour shifts). There are three openings: one swing shift and two graveyard shifts. All hires will begin with day-shift training before transitioning to their assigned shift. Post-training shifts include: Swing Shift (1 opening): 1:00 PM - 11:00 PM, four 10-hour shifts Graveyard Shift (2 openings): 10:00 PM - 8:00 AM, four 10-hour shifts, scheduled either Tuesday-Saturday or Sunday-Wednesday About Sabey Data Centers: Sabey Data Centers is a premier multi-tenant data center provider, setting the standard for operational excellence, efficiency, and sustained uptime. With over 20 years of expertise and three million square feet of mission-critical space, Sabey is the largest privately-owned data center owner and operator in the United States. Their cutting-edge facilities-located in Tukwila, WA (20 minutes outside Seattle); East Wenatchee, WA; Quincy, WA; New York, NY; Ashburn, VA; and Austin, TX, with a new location coming soon in Umatilla, OR-support top-tier financial institutions, technology giants, media powerhouses, and healthcare leaders, delivering unparalleled reliability, security, and scalability. By prioritizing sustainability and innovation, Sabey Data Centers continues to shape the digital infrastructure of the future. SDC is one of the few companies in the industry that both builds and operates its own facilities, giving employees a unique end-to-end view of the data center world. We foster a culture where people who are humble, hungry, and smart are truly valued, supported, and promoted from within. Sabey is deeply committed to being a responsible community partner, returning unused energy to grids and collaborating with local utilities for sustainable impact. While competitors may offer higher salaries, few can match Sabey's positive culture, purpose-driven mission, and long-term career growth opportunities. About the role: This position willbe responsible for"hands-on" day-to-day operation of a 24/7 data center that includes administrative office space. The facility incorporates state of theartredundant power and environmental systems. This positionis responsible forperforming basic preventive maintenance tasks, cleaning equipment rooms, troubleshooting electrical / mechanical equipment, and operating building control systems. Principal Accountabilities: Equipment Maintenance and Repairs Troubleshooting and Issue Resolution Preventive Maintenance and Upgrades Equipment Inventory Management Monitoring and Alarm Response Vendor and Contractor Collaboration Compliance and Safety Disaster Recovery and Business Continuity Support to Senior Technicians and Engineers Facility Organization Other duties as assigned Minimum Qualifications High School diploma or GEDrequired. General maintenance skills or relevant experience Proficiencywith Microsoft Suite - Word, Excel, PowerPoint, Outlook, Teams, etc. Ability to become proficient in other software. Working knowledge of the English Language - ability todemonstratewritten and verbal comprehension and expression. Ability to respond promptly to on-call situations. Excellent time management skills - ability to manage and prioritize multiple projects. Aptitude and willingness to learn andutilize AI tools and technology. Sabey's investment in YOU: Sabey is committed to building an enduring, next-generation company that values and invests in the success of its team members. Through SabeyLife, a holistic well-being initiative, Sabey provides the resources, benefits, and support to help employees thrive both professionally and personally. SabeyLife includes: Comprehensive Benefits: Sabey covers 100% of employee-only premiums for the base high-deductible medical and PPO dental plans, contributes up to $2,000 annually to an HSA, and provides onsite gym access and free parking at most locations. Time to Recharge: Employees receive up to 5 weeks of PTO based on tenure, plus 10 paid holidays and the flexibility to carry over unused PTO into the new year. Financial Wellness: Sabey offers a competitive, matched 401(K) retirement plan to support long-term financial security. Growth & Development: Employees have access to professional and personal development programs, including: Thought Patterns for High Performance: A mindset training program focused on optimizing productivity, resilience, and goal achievement. Everything DiSC: A workplace communication and personality assessment that helps employees improve teamwork, collaboration, and leadership effectiveness. Built to Last: A development framework centered on creating sustainable success, fostering innovation, and reinforcing a strong organizational culture. The anticipated annual base salary range for this position is $54,987 - $82,480. Sabey believes that investing in employees' well-being, growth, and success strengthens the organization and the communities it serves. Sabey Corporation and its subsidiaries, including Sabey Data Centers and Sabey Construction, are equal opportunity employers and drug-free workplace. Applicants will be subject to a pre-employment drug test and background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, disability status, or other protected classes. Another Source works with their clients, on a retained project basis. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us. If you need further assistance and/or accommodation to apply, please contact the Sabey Human Resources Department at or by email at . #LI-KR1 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

About the Role: As a Datalink Support Specialist, you'll serve as the first point of contact for technical and operational issues across a leading Flight Deck Service platform. You'll manage aircraft configuration, support onboarding, and collaborate with internal teams to ensure system efficiency. The role blends technical troubleshooting, customer-facing responsibilities, and internal coordination, ideal for someone seeking to deepen their avionics knowledge while supporting key aviation clients. The Company: A global provider of aviation connectivity solutions with over 25 years of industry experience. Operating across Aviation, Mobility, Maritime, and Government sectors, this innovative organisation leads in providing seamless cockpit communications and integrated avionics services. The team culture is collaborative, office-based, and committed to nurturing career growth. Benefits & Opportunities: Collaborate with aviation experts while working with cutting-edge technologies in a structured, mentoring-focused environment. Be the face of service for leading aviation clients, gaining industry-wide exposure and influence. Progress your career in a growing, stable company with internal promotion pathways and an attractive benefits package. To Be Successful, You'll Need: 2 - 6 years' experience in the aviation industry (FBO, aircraft management, avionics, or pilot). Strong understanding of aircraft operations and avionics troubleshooting. Experience in customer-facing or client support roles, ideally within commercial aviation. Interested in Learning More? Reach out to me at ********************** or call 07537 162615 for an initial discussion. Key Words: Datalink | Flight Deck Freedom | Avionics | Aircraft Operations | Aviation | Troubleshooting | Connectivity | Business Aviation | Aircraft Configuration | FBO | Customer Support | Ground Station | Airplane | Satellite | Technical Support | Seattle

U.S. Data Security TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. About the Team Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey! Responsibilities Provide site reliability engineering support to ensure highest level of availability of large-scale, globally distributed, fault-tolerant ads systems. Engage in and improve the whole lifecycle of Ads systems, from system design consulting through launch reviews, deployment, operation and refinement. Build availability of services deployed across multiple data centers globally. Deliver tools/software to improve the reliability, scalability and operability of services, including designing, developing and deploying automation to sustainably scale with quality. Measure and monitor availability, latency and overall service health. Practice sustainable incident response and postmortems, performing root cause analysis of incidents to influence future product design and response activities.Qualifications Must have a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Technology, or a related field, and 2 years of related work experience. Of the required experience, must have 2 years of experience in each of the following: Providing functionality and reliability support for critical site components by measuring and monitoring availability, latency, and overall system health, including through performance tuning and troubleshooting; Monitoring system activity and resolving system issues; Coordinating and monitoring data services operations, including SLA management and system deployment; Analyzing error logs to identify issues and working with service owners to resolve issues, document their origins and develop future prevention mechanisms; and Creating and maintaining clear runbook instructions for services to use for alerts, troubleshooting and resolution. Employer: TikTok U.S. Data Security Inc. Type: Full time, 40 hours/week Location: Bellevue, WA Salary Range: $129960 - $246240 per year To Apply, click the apply button below. Contact ************************ if you have difficulty submitting resume through the website. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at *************************** #IND-DNI

Nintendo of America Inc. About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario, Donkey Kong, The Legend of Zelda, Metroid, Animal Crossing, Pikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks. Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo's operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at . Team Summary: Within NOA's Inventory Operations & Applications department, this role provides specialized technical product and systems configuration management in support of Nintendo's finished goods and merchandise as well as repair and refurbishment programs. Primary job duty is creating part numbers or SKUs. DESCRIPTION OF DUTIES: * Collaborates with customers such as Engineers, Design, and Technical Services to define and develop product and part specifications. * Assesses impacts related to product changes and coordinates the change management planning and implementation efforts to address impacts. * Coordinates remediation of issues and gains stakeholder alignment to standards and guidelines; ensures requirements are met in a timely manner. * Initiates Agile system requests to update or create Engineering Specifications, Part Numbers, BOMs, and Oracle EBS system changes. * Controls changes to product structure throughout its lifecycle and effectively communicates changes to released documentation. * Leads Technical Services product configuration planning and change control implementation meetings and projects. * Develops part approval workflows and manages part requests and approval process flow; identifies and resolves process issues. * Serves as department liaison regarding technical product support with internal and external customers. * Tracks and reports key performance indicators and other metrics to drive improvements. SUMMARY OF REQUIREMENTS: * 3 to 5 years of related experience required. * Bachelor's degree in a related field, or equivalent combination of education and experience, technical degree or equivalent work experience. * Experience with PLM (Product Lifecycle Management) software (ex. SAP, Siemens, Autodesk, Oracle Agile) * Knowledge and understanding of the product life cycle * Experience with part configuration, process documentation, Bill of Materials (BOM) and/or creating SKUs or part numbers * Strong attention to detail Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role. This position is HYBRID in Redmond, WA, and not open to remote status at this time. This position includes a base salary range of $79,600 - $127,400 annually, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information. #LI-Hybrid .

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

About Us At Hiya, we're making calls safe, useful, and human again. Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that. Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again. This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again. About the Position The IT Support Specialist is an individual contributor role focused on delivering reliable, high-quality IT support for employees across Seattle and remote teams in North America. This role is responsible for day-to-day IT operations including end-user support, device management, identity and access administration, and SaaS tooling. In addition to core IT responsibilities, this role supports the company's security and compliance efforts by assisting with SOC 2 and ISO 27001 audits. You will partner with Security and Coretech teams to collect and validate audit evidence, support control testing, and help ensure our internal systems meet security best practices. This role is ideal for someone who wants to excel in a foundational IT support position, spending most of their time supporting employees through core IT operations while gaining thoughtful, practical exposure to security and compliance initiatives. What You'll Do Core IT Support & Operations • Provide first- and second-line IT support for Seattle-based and remote employees • Manage device setup, configuration, maintenance, and troubleshooting for mac OS and Windows devices • Administer identity and access management through Okta (user lifecycle, MFA, access requests) • Support Google Workspace, Slack, Zoom, Atlassian, GitHub, and AI tools • Assist with onboarding, offboarding, and role changes • Support SaaS license management and inventory tracking • Document processes and continuously improve IT workflows • Collaborate with global IT and cross-functional teams Security & Compliance Support • Assist with annual SOC 2 and ISO 27001 audit cycles • Collect, organize, and validate audit evidence from systems such as Okta, Jamf, Google Workspace, AWS, and other cloud platforms • Support periodic control testing and playbook validation • Monitor and escalate security-related alerts and issues in partnership with Security • Help ensure security controls and IT best practices are consistently applied How You'll Spend Your Time • 50-60%: Day-to-day IT support and operations (end-user support, device management, access requests, SaaS administration) • 30-40%: Security, compliance, and audit support (SOC 2, ISO 27001 evidence collection, control validation, security tooling support) • The exact balance may shift by quarter depending on audit cycles and company priorities Qualities that will make you successful: • Strong IT support fundamentals and comfort handling day-to-day operational work • Interest in security and compliance, with an understanding of how to apply basic cybersecurity hygiene in daily IT operations, including principles like least privilege and secure access management. • Comfortable working with automation, scripting, or security tools to streamline evidence gathering and validation. • Organized and methodical, especially when handling documentation and evidence • Analytical and resourceful when navigating technical systems to solve problems • Comfortable working with both technical and non-technical stakeholders • Clear communicator who sets expectations and follows through • Curious, collaborative, and motivated by improving internal systems The person in this role must embody Hiya's key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions. The requirements listed in the job descriptions are guidelines. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you. How We Invest in You Compensation & Ownership Base Salary: $45,000-$81,000 Equity Compensation: ownership aligned with your impact and the company's growth Compensation is determined by role scope, skills, experience, location, and market data. Benefits & Support Employer-sponsored Insurance Medical, dental, and vision (PPO & HDHP); 50% dependent coverage Health, flexible spending, and dependent care accounts Life, AD&D, and accident coverage, with company-paid life and long-term disability 401(k) with 3% company match (via Fidelity) Flexible vacation policy and paid company holidays Paid parental leave Work-from-home equipment stipend $1,000 annually to invest in your learning and growth $1,000/year in charitable donation matching Team lunch 2x per week This position is based in Seattle, WA, USA. We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career. Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Dynamic Computing is looking for an IT Project Technician! Dynamic Computing is a leading Managed IT Service Provider to small companies located in the Puget Sound region and beyond. We're a small but growing company that is focused on being the premier Managed IT Service Provider in the Seattle area. We're looking forward to adding a great new member to our team. Thanks in advance for your consideration. Remote First: Dynamic Computing has adopted a remote first approach. We believe this to be a strategic advantage and continue to innovate on new ways technology can improve how we do business and help our clients. The IT project technician position will be primarily “in person” due to the nature of the position but have some flexibility options for remote work as schedule and workload permits. What kind of person are we looking for? Cutting Edge - As an IT service provider, we're focused on delivering the latest and greatest to our clients, while keeping their business objectives in the front of our minds. That means that we need you to learn all about new technologies, tools, and trends to keep our team and clients current. Thirsty for Knowledge - Our clients have questions, and it's important that we give them great answers! We want you to be the Wikipedia of all things technology (complete with excellent peer review abilities to help your teammates grow their knowledge). Customer Service Oriented - There will be a good amount of time spent both onsite in front of the client and over the phone troubleshooting issues remotely. You'll need to conduct yourself with professionalism and a flare that will keep the client requesting you to help them. Network Infantry - At times, we'll be dropping you into an undocumented environment of hidden switches, ancient routers, and rogue access points with no weapons or maps to guide you. We need you to make sense of it all, document the details and get the rest of the team the information needed to support the site. Project Whisperer - Completing projects and tasks comprehensively, under budget, and with great communication is your bread and butter. Clients love to keep efficient timelines and it excites you to be able to help from start to finish. Checklist Master - 60% success rates just aren't going to cut it. You'll have a lot to keep track of, and getting the details organized, accurate, and consistently executed upon is critical. This job will need someone who enjoys managing lots of little things while focusing on preventing bigger problems. Process and Preparation Ninja - You want things to go as planned, especially when you're in front of the customer. This requires more than just showing up with a box of new equipment. You've learned to think through the work you've been asked to do and find the pitfalls ahead of time. You're consistently evaluating the process, updating the steps and looking for ways to add value and cut out wasted time. Calm, Cool, and Collected - You've got it - no matter what “it” is! Your ability to keep your client service and communication skills polished when challenging situations arise will be key to ensuring ongoing client satisfaction. So what will I be doing every day? Below is a list of the day-to-day areas of responsibility. You won't be responsible for all of them right from the outset - you'll be working with other members of our team and your responsibility will increase over time. Independent Project Delivery- A project will be anything with a predefined scope, quote and budget. A large portion of this position is completing routine projects for our clients, including computer replacements, network equipment upgrades and new location setups. You'll work with the IT Project Manager or another senior project team member to become an expert at preparing, coordinating, and delivering on these projects and will continually improve our standards and best practices along the way. Collaborative Project Work- Larger more complex projects include office moves, new client onboarding/audits, infrastructure overhauls, server migrations, large scale expansions, and cloud/3 rd party software integrations. You'll act as a supporting resource for onsite and remote work on larger projects to help deliver them on time, under budget and with high customer satisfaction. You'll be tasked with equipment prep, user support, onsite assistance Onsite Assistance and Coverage - We can do a lot remotely, but we still need to be ready to drive to a customer site when necessary. As one of our hybrid workers, you'll be tasked with onsite coverage outside of your own project work if other resources are not available. You may also be asked to assist remotely for any sites or customers you have unique knowledge based on recent work. Customer/Client Service - This position is highly interactive with our clients and requires a positive and friendly attitude. You'll be responsible for dealing with all different types of people and businesses with varying knowledge levels and decision-making abilities regarding technology. Documentation - We all know that our own internal filing systems make sense. To us. But unfortunately, they make no sense to anyone else. Which is why we have a wonderful, amazing, peer-reviewed, and internally created knowledge base! It's your job to create, edit, add, subtract, replace, and improve it every single day. That way when the next guy or gal has the same issue, they've got your best and brightest ideas on how to fix it all teed up and ready to go. Continuing Education - We plan on making you learn. About a lot of stuff. All the time. Even when you don't want to. And you're going to have to get certified on it. And we'll pay you for doing it. It's a wonderful thing for someone who's looking to grow, and we won't settle for anything less than your best and brightest. What are the requirements for this position? Here is a list of our “must-haves” for the IT Project Manager: Possesses a high level of integrity / honesty - In a small company, each team member relies on their team to complete their job effectively. Mistakes will always be made and are part of how we all grow. It's very important to us to ensure that those mistakes are recognized, admitted, and resolved as quickly as possible when they occur. We don't expect perfection but do expect honesty 100% of the time. Knowledgeable - We are looking for someone that can hit the ground running and make an immediate impact to our project team's delivery. This requires some decent aptitude and experience working with technology, networking, and end user support. We will provide training and will make sure you have the support you need to succeed, but to be successful you'll need a strong foundation of technical knowledge. Hard Working - We're a company that's growing, changing, and pushing the envelope every single day. We're going to expect you to work hard and focus on moving yourself forward. It'll be worth it. We promise. Helpful - Always willing to assist others in a positive manner. We're a team. We want you to be an integral part of it. Which means we need you to help us, and we'll help you, and we'll all do it with smiles on our faces (at least most of the time). Organized and Detailed - You're on a video call, your phone is ringing, you're taking notes and people are asking questions on instant message, not to mention you have an onsite starting in two hours with computers in the lab you still need to finish setting up. You also have multiple tickets and plethora of research browser tabs open on your screen. You'll need to be able to stay organized and funnel everything into the appropriate tickets, time entries, notes, and updated knowledge base articles, making not forgetting any steps. 3 years of applicable IT experience - preferably working for an MSP/IT Service Provider primarily handling customer facing tickets, projects, or escalations. Experience administering firewalls, networking equipment and wireless systems MCP, A+, and Network+ Certifications or equivalent for computer hardware troubleshooting, networking, and for the latest Windows desktop operating systems. Educated - There are a few pre-requisites for a job at Dynamic Computing. One is that you got an education that will help support your career path. For this position, it means at least an AA or Technical degree in something that's at least kind of computer or IT related. If you've got a bachelor's degree, that's even better (unless it's in General Studies). Heck, we'll even take a master's degree (although we might not be able to afford you). If you've got a PhD, then we definitely can't afford you. Sorry. What do I get for all my hard work? Good question! Here's the scoop on this position: Money - The compensation for this position is market competitive and will be dependent upon experience and expertise but we anticipate a base salary between 55-75k. After a few months, you'll be eligible for our bonus program, which gives you the opportunity to earn an additional 10% of your salary each quarter. Time - We'd like 40 hours/week from you. It might be 45 some weeks, but hopefully not too often. We'll try our best not to have it hit 50. And you'll keep a roughly business hours schedule (We're open M-F 7:30am - 6:00pm. Typical start time is 8:30 am with some flexibility). Medical - We pay 100% of your medical insurance! (We're not kidding). We'll also contribute to your HSA account, and we'd encourage you to do the same (not to mention that you get a tax break for doing so). Disability - We also ensure all employees have both a short-term and long-term disability plan in place to make sure that you continue to receive income if you get hurt and are unable to work. Retirement - We provide a Simple IRA retirement plan, matched dollar per dollar for up to the first 3% of your salary. Paid holidays - You'll get paid for 9 holidays without even showing up to work! You'll get to pick either MLK or President's Day, choice of 4 th of July or Juneteenth, plus Memorial Day, Labor Day, Thanksgiving Day & following Friday, two days at Christmas, and New Year's Day. Additional PTO - You'll get about 16 additional paid personal days off per year that you can use if you're sick or for vacation. Transportation Subsidy -You'll get an ORCA card or parking subsidy depending on how often you are projected to be in the office. The ORCA card entitles you to free transit on the bus, train, light rail and more that you can use to commute. How do I apply? Please submit your resume and cover letter through the job board. You can also see all of the positions currently available on our website. No phone calls or recruiters please. If you're serious about this job, please tell us "why" you're the person we're looking for. We're looking forward to learning more about you! Please be advised that a background check will be required for well qualified candidates during the hiring process as well as on a recurring basis if selected. Thanks for taking the time to read our novel of a job posting. We hope you are as excited about this opportunity as we are!

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ's computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. We are looking for an IT Help Desk Technician. As an IT Help Desk Technician, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most complex problems. In this role, you will be responsible for receiving, prioritizing, documenting, and actively resolving end-user support. In addition, maintain industry-standard IT hardware, software, network, and mobile technology. The successful candidate will be self-motivated and driven, display excellent interpersonal skills and strong attention to detail, and thrive in a fast-paced, challenging environment. Responsibilities: Provide comprehensive IT support to over 1100 global users. Perform one-on-one end-user problem resolution via phone, instant messaging, and in-person interactions. Configure and deploy end-user desktop hardware, software, and peripherals. Setup audio visual equipment for onsite meetings and earnings calls using Zoom. Maintain, support and troubleshoot Neat Audio Visual equipment in offices. Provide support to C-Level executives within Bothell and College Park Offices. Train and continually support Tier I and II HelpDesk technicians. Handle escalated complex or time-sensitive issues. Provide hardware and application orientation and training sessions for new and existing IonQ employees when needed. Provide comprehensive support for the user environment, including mobile device management, printing services, asset tracking, and daily workflow optimization. Exhibit exceptional customer service and communication skills. Provide professional, empathetic assistance to address complex inquiries and ensure customer satisfaction. Utilize advanced problem-solving and analytical abilities to make informed decisions for resolving complex technical issues and improving help desk operations. Develop and maintain comprehensive technical documentation and processes for the team. Maintain extensive knowledge of IT hardware and applications to provide comprehensive support and troubleshooting across diverse technologies. Support Tier IV staff and IT Leadership as required. Demonstrate high proficiency in incident, service, and change management. You'd be a good fit with: Bachelor's degree in IT or equivalent experience in end-user service desk support. 3+ years of IT experience in a similar role, working with ITSM tools (Jira). An understanding of IDP and MDM concepts and application of these technologies in a modern IT environment. Working with different manufacturers for warranty repair work (Dell, Boxx, Apple). Extensive experience supporting current hardware, software, and technologies. Experience supporting SAS applications and collaboration tools (Jira, Confluence, Slack, Zoom). Proven ability to work in a collaborative, team-oriented environment. Exceptional interpersonal skills include rapport building, active listening, and questioning. You'd be a great fit with: Understanding of SSH/RDP OS protocols and its use-cases Strong written and verbal communication skills. Strong experience in Linux, Windows and MacOS environments. Proficient in Google Workplace application support. Knowledge of endpoint security solutions like CrowdStrike. Familiarity with virtualization and cloud environments is essential (Parallels and VMware). A solid understanding of networking fundamentals (DNS, DHCP, TCP/IP) is required. Excellent analytical and problem-solving skills with the ability to conduct research and root cause analysis. Independent worker with strong motivation who can thrive in a team environment. Ability to communicate effectively with both technical and non-technical audiences. Strong organizational skills in a fast-paced environment. Commitment to compliance and confidentiality. Location: This role will be based on-site at our office in Bothell, WA. Travel: Up to 30% domestic and/or International Job ID: 1257 The approximate base salary range for this position is $99,782 - $130,641. The total compensation package includes base, bonus, and equity. Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ionq.co/jobs. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance! IonQ's HQ is located in College Park, Maryland, just outside of Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, Toronto, Canada, and Basel, Switzerland. However, IonQ will expand into additional domestic and international geographies, so don't let this stop you from applying! At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!

The IT Support Specialistwill play a crucial role in ensuring the smooth operation of our IT infrastructure and providing daily technical support to our employees. This position supports the Sr. IT Manager and requires a hands-on approach to managing hardware, software. The IT Support Specialist will be based in our Seattle Washington office and will work closely with all departments to provide timely and effective IT support. This position requires travel to our Bellingham and Spokane offices (10-15%). About the Role In this position, youll work with a highly collaborative team to: Technical Support and Troubleshooting Provide first-line technical support to end-users for hardware, software, and diagnosing network issues. Diagnose and resolve technical issues related to desktops, laptops, printers, and other peripherals. Assist in the installation, configuration, and maintenance of IT equipment and software applications. User Assistance and Training Respond to and address help desk requests in a timely manner, documenting issues and resolutions in the ticketing system. Provide user training on IT systems, software applications, and best practices. Develop and update user manuals and technical documentation. Own IT-related needs for new employees, including setting up workstations, leading an Intro to IT meeting, and coordinating the shipment of equipment for remote employees. Coordinate the return shipping of equipment for terminated employees. Troubleshoot Polycom conferencing equipment for all offices. System and Network Maintenance Assist in the monitoring of computer systems and networks to ensure optimal performance. Assist in the troubleshooting of network infrastructure, including routers, switches, and firewalls. Collaboration and Communication Work closely with the Sr. IT Manager on various projects and initiatives. Collaborate with other departments to understand and address their IT needs. Communicate effectively with team members and end-users. Provide a quick turnaround for all help desk requests. Security and Compliance Assist in implementing IT security policies and procedures. Reporting any vulnerabilities or breaches. Report any breach in compliance. About You Were looking for someone with: 1+ years of experience Associates degree in Information Technology, Computer Science, or a related field, or equivalent work experience. Proficiency in Windows operating systems, Microsoft Office Suite, and common IT applications. Strong understanding of computer hardware, software, and network systems. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team. A+ certification preferred Technical Proficiency: Strong technical knowledge and the ability to troubleshoot and resolve IT issues efficiently. Customer Service: Ability to provide excellent customer service and support to end-users. Communication: Effective communication skills to explain technical concepts to non-technical users. Organizational Skills: Ability to manage multiple tasks and prioritize effectively. Team Collaboration: Ability to work collaboratively with IT team members and other departments. This is a predominately desk job with the option of sitting or standing. Ability and willingness to travel to site visits and local branch offices for occasional meetings. Flexible work schedule. Location This is an onsite position primarily based in our Seattle office. For the first few months, training will take place at our Bellevue office. About Osborn Osborn Consulting is an employee-owned consulting firm providing civil engineering, landscape architecture, and urban design on public projects across Washington state. The power of these public projects surrounds our daily lives, from the sidewalks we stroll to visit our neighborhood park, to the confidence in knowing our homes are safe from flooding when heavy rain comes. Our team develops strong foundations of trust with cities, counties, and agencies to achieve more resilient and more sustainable communities. We have grown strategically over the last 20 years from a firm of one to a team of more than 100 motivated, hard-working, and creative individuals. Working for Osborn provides you the chance to learn new skills, follow your passions, and have fun along the way! What We Offer We provide a comprehensive benefits package that promotes employee health, performance, success, and ownership. (Stated benefits are for full-time regular positions. Temporary and part-time roles are eligible for limited benefits.) Competitive pay, medical and dental insurance, a 401K plan with matching, PTO/holiday pay, health and fitness stipend, commute support, and profit sharing. A collaborative and fun environment with idea-sharing, learning, and curiosity. Training and mentoring. Opportunities for growth within the company. The expected compensation range for this position for employees based in the Bellevue/Seattle area is $55,000-$70,000 annually and is dependent upon skills, experience, education and geographical location. What We Value Our new team member will be someone who aligns with our core values of Professionalism & Responsibility, Collaboration & Creativity, Health & Well-Being, Laughter & Fun, Relationships & Respect, Growth & Exploration. Our Diversity and Inclusion Osborn is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. If you are an individual with a disability and need assistance completing the online application, please call ************. Please leave a message and a member of our People Operations team will return your call within three business days. Alternatively, an email may be sent *************************. Applicant Accommodation should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job. Osborn participates in the Electronic Employment Eligibility Verification Program.

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.

Join Everglade Works Where IT Support Meets Innovation! Are you an IT Support Specialist looking for a remote opportunity where your skills are valued, your work makes a real impact, and you're part of a forward-thinking tech-driven company? At Everglade Works, we dont just offer jobs we build careers in IT where growth, innovation, and support go hand in hand. If you're passionate about problem-solving, customer service, and technology, we want you on our team! Position: Remote IT Support Specialist Location: Remote (USA-based candidates only) Pay: $40 - $55 per hour Employment Type: Full-Time / Part-Time (Flexible Scheduling Available) What You'll Do: Provide top-notch technical support Assist customers and internal teams with hardware, software, and network troubleshooting via phone, email, and remote access tools. Diagnose and resolve IT issues Identify problems, implement solutions, and escalate complex issues when necessary. Maintain system efficiency Monitor and optimize system performance, ensuring seamless IT operations. Set up and configure devices Support end-users with workstation setups, software installations, and updates. Security & Compliance Ensure cybersecurity best practices and compliance with company policies. Documentation & Reporting Maintain accurate records of support tickets, troubleshooting steps, and resolutions. Collaborate with IT teams Work closely with engineers and developers to enhance IT infrastructure and provide user-friendly solutions. Stay ahead of technology trends Participate in training sessions and stay up to date with the latest IT developments. What We are Looking For: Experience At least 2+ years in IT support, technical support, or help desk roles. Technical Expertise Proficiency with Windows, mac OS, Linux, cloud-based platforms, and enterprise IT systems. Networking Knowledge Understanding of TCP/IP, VPNs, DNS, firewalls, and remote access tools. Problem-Solving Skills Ability to troubleshoot and resolve technical issues efficiently. Customer Service Excellence Strong communication skills and a customer-first mindset. Certifications (Preferred but Not Required) CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent. U.S. Residency Requirement This role is open to U.S.-based candidates only due to compliance and security regulations. Why Join Everglade Works? At Everglade Works, we believe in investing in our people. Heres what you can expect when you become part of our team: Competitive Pay Earn $40 - $55 per hour based on experience and expertise. Flexible Work Schedule Choose full-time or part-time options that fit your lifestyle. Comprehensive Benefits Health, dental, vision, and life insurance for full-time employees. Generous PTO & Paid Holidays Because work-life balance matters. 401(k) with Company Match Secure your future with our retirement plan. Professional Growth Opportunities Training, certifications, and career advancement programs. Cutting-Edge Technology Work with the latest IT tools and innovative solutions. Collaborative & Inclusive Culture Be part of a team that values diversity, teamwork, and creativity. Home Office Stipend We support your remote work setup. How to Apply: Ready to elevate your IT career with Everglade Works? Submit your resume and a brief cover letter detailing your IT support experience and why you're the perfect fit for this role. We cant wait to meet you! Join us in shaping the future of IT support apply today!

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As a Frontline IT Support Specialist, you'll be the first point of contact in our helpdesk for hardware, software, and network issues. You'll resolve incoming support requests, collaborate across teams to improve repeatable workflows such as onboarding and device imaging, and share ideas that make everyday work smoother for everyone. This role is based in our Seattle office and requires five days per week on site. Relocation assistance is available. In this role, you will: * Provide frontline helpdesk support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests. * Improve support systems and processes: Work with cross-functional partners to identify opportunities for improvement, help create and maintain repeatable workflows, and contribute ideas during IT team meetings. * Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents. You might thrive in this role if you: * Bring strong technical expertise in mac OS (with working knowledge of Windows as a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products. * Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction. * Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement. * Show precision and attention to detail in your work, consistently delivering high-quality results. * Possess a customer-first mindset and the ability to clearly explain technical details to diverse audiences. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Located just outside of Seattle, WA, Lake Washington Institute of Technology (LWTech) was founded in 1949, and is the only public institute of technology in the state of Washington. LWTech offers 12 bachelor's degrees, 42 associate degrees, and 70 professional certificates in 41 areas of study, including STEM-focused programs in Science, Technology, Engineering and Math. LWTech serves the Eastside and is located within the city of Kirkland, which is situated on the eastern shore of Lake Washington. Kirkland is home to companies such as GoDaddy, Google, Astronics and EvergreenHealth, and the college is within minutes from Microsoft and Nintendo. Learn more about LWTech's Mission, Vision, Values, and Core Themes LWTech is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its staff and faculty. We serve a student population of 6,500 that come from a variety of backgrounds. We strongly value diversity and are working to improve access and successful educational outcomes for all students. We are actively seeking applicants that will help to balance our employee workforce to align with our students and community. Questions regarding the College's commitment to diversity and our campus culture may be directed to Human Resources. For more information on our Equity, Diversity, Inclusion Council, please click on the link. Summary of Responsibilities Assist with day-to-day functions within the Basic Education for Adults (BEdA) program. Work collaboratively with faculty and staff to deliver an excellent customer service experience to new and continuing students. Accurately administer required tests, assist with interpretation of student results, assist with student intake, and provide support to BEdA faculty. This position reports to the Associate Dean of Instruction, Basic Education for Adults. * Maintain and utilize eJAS and engage in documentation work in this system to comply with DSHS requirements * Assist ORIA coordinator in working with faculty to gather required information and assist in data entry into eJAS * Assist ORIA students and address any questions related to the ORIA LEP program * Assist with Basic Education for Adults intake and testing in the Essential Skills Office * Earn all certifications necessary in order to conduct CASAS testing * Assist BEdA faculty, I-BEST navigators, department chairs, and college admissions coaches with providing information on basic education classes, including English Language Learning, I-BEST and HS+, to students * Maintaining records and coordinating the distribution of textbooks to eligible students as determined by financial criteria * Assist in maintaining a neat, orderly work environment; operate equipment as directed * Maintain regular and satisfactory attendance * Other duties as assigned * Associate's Degree preferred * Two years' minimum experience in higher education, K-12 education, or with a community based organization. * Strong attention to detail with excellent organization and clerical skills; working knowledge of Microsoft Office applications, particularly Excel * Strong communication and interpersonal skills * Ability to establish and maintain effective relationships with students, employees, and the public; ability to work with diverse populations * Spanish speaking a plus but not required Compensation & Work Schedule This is a part-time position, scheduled for approximately 19 hours each week and paid at an hourly rate of $22.72 per hour. This is a union covered position. Required Online Application Materials * Online application * Current resume * Cover letter * Responses to the supplemental questions included in the online application process Conditions of Employment * Official transcripts/certifications will be required upon employment * Other conditions that may apply will be detailed upon the offer of employment * Job offers are contingent upon successful completion of background/reference checks Working Conditions: Work occurs in a teaching laboratory environment. Depending on the course prep, candidate may work in the vicinity of chemicals, gasses, microorganisms or hazardous materials. Expected to follow all safety requirements and procedures including wearing appropriate Personal Protective Equipment (PPE) if required. Physical Requirements Ability to perform range of physical motions; lifting and carrying; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; and traversing up and down stairs. Frequently stand, walk, twist, bend, stoop, squat, grasp lightly, use fine manipulation, grasp forcefully, perform desk-based computer tasks, use telephone, write by hand, use microscopes. Ability to stand and move on hard surfaces during the work hours. Occasionally lift and handle materials up to 10 pounds Rarely carry/pull and/or push up to 20 pounds Disability Accommodation LWTech follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants: * Ability to operate office equipment * Ability to read and verify data and prepare various materials * Ability to exchange information on the phone or in person Eligibility Verification In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire. LWTech does not currently sponsor HB-1 visas. Other conditions that may apply will be detailed upon the offer of employment. Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability for the position. EEO Statement Lake Washington Institute of Technology is an equal opportunity employer. Women and minority groups are strongly encouraged to apply. Lake Washington Institute of Technology does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status or Vietnam-era veteran status in is programs and activities. Questions regarding the College's Affirmative Action Policy may be directed to Meena Park, Vice President of Human Resources, Affirmative Action Office/Title IX Coordinator, **************. Jeanne Clery Statement Notice of Availability of Annual Security and Fire Safety Report: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Lake Washington Institute of Technology(LWTech) reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. LWTech's Annual Safety Report (ASR) is available online at ************************************** obtain a paper copy of the report, please visit the LWTech Safety Department located in the East Building at 11605 132nd Avenue NE Kirkland, WA 98034.Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete this form. CORRECTIONS OR EXTENDED NOTICES

Management reserves the right to change the essential duties of this position description from time to time as necessary. Assists internal users with hardware and software issues related to desktops, laptops, printers, and other casino systems. Responsible for the documentation of all phases of the resolution process. This position ensures the confidentiality, security, and accuracy of guest's records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times. SUPERVISORY RESPONSIBILITY: This position does not have any supervisory responsibilities. ESSENTIAL FUNCTIONS: The essential function of the IT Help Desk Technician includes but is not limited to: Customer service is a top priority. Directly responsible for responding to calls and/or e-mails sent to the Casino's IT Help Desk in a timely and professional manner. Provide hardware and software support for Casino desktops, laptops, printers and other Casino systems. Directly responsible for documenting all phases of the troubleshooting process, including resolution and closing open work orders. Escalates issues to the next level of support when warranted. Understands and performs in accordance with the Casino's “Soaring Services Program.” Accountable for responsible and confidential handling of the Casino's System information. Understands the Casino's Disaster Plan and his/her responsibility. Understands and adheres to all regulatory, Tribal, Casino and department rules, regulations, policies and procedures. Performs other duties as assigned. EDUCATIONAL, SKILL AND EXPERIENCE REQUIREMENTS: A High School Diploma or GED is required for this position. A basic working knowledge of Information Technology equipment and systems is required. Must have one (1) years of technical training or related computer experience preferred, and six (6) months of experience in a computer related field, A+ Certification and additional experience with technical/electrical devices highly desired. This position requires knowledge of Microsoft Office, Outlook, Windows 8/7/XP/Vista and other Windows products, network operations, PC and application troubleshooting techniques highly desired. Must be able to work independently with minimal supervision and insure that projects are completed by or before the deadlines. Must be 21 and older and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. ENVIRONMENT: The environment characteristics describe here are representative of those a team member may encounter while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time be exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment. PROPERTY REQUIREMENTS: In support of LEC&H's Pride in Property values, this position, like all LEC&H positions, assists with the daily cleaning of public and team member spaces, ensuring all team members properly cleaning (to property standards) and sanitized; examples of daily cleaning protocols include but are not limited to the cleaning of work areas, machines, equipment, using cleaning and sanitizing agents and report of any and all cleanliness issues.

Charlie's Produce - Who We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce. What we offer: An amazing company culture! Medical/Dental/Vision on the first of the month following hire. ESOP (Profit Sharing) and 401(k). Paid vacations, paid holidays. Pre-tax commuter benefits, and onsite parking. Coverage under State Sick Leave. 100% Prepaid College Tuition for employees and their dependents. Employee assistance program (EAP). Additional Compensation Details: $25- $30/hour Potential 90-day performance-based raise Yearly review with possibility of increase based on performance and tenure Job Description The Role We are looking for a skilled person to provide reliable, skilled, and thorough technical assistance on computer systems. This role requires a strong understanding of various IT systems, hardware, software, and network troubleshooting. The right person will not be afraid to hop on the phone or interface in person, depending on the need, with our in-house employees to resolve or escalate their needs accordingly. Success in this role will require strong customer service skills, good technical knowledge, and clear communication to effectively understand the problem and explain its solution. Essential Responsibilities Include, but Are Not Limited To: Serve as the first point of contact for internal customers seeking technical assistance via phone, email, and computer chat Provide advanced troubleshooting and technical support for hardware, software, and network-related issues Perform remote and physical troubleshooting through diagnostic techniques and by asking pertinent questions Determine the best solutions based on the issue Walk the internal customer through the problem-solving process while practicing patience and courtesy Assist end-users by answering questions and guiding them through the problem-solving process, ensuring excellent customer service and clear communication Escalate any unresolved issues to the correct team member as necessary Provide accurate information on IT products or services as requested or refer the request to the proper team member Record events and problems and their resolution in logs Escalate reoccurring issues found based on the incident logs to the correct team member Follow-up and update internal customer with the status of their request if needed Pass on any feedback or suggestions by internal customers to the appropriate team member or manager Identify and suggest possible improvements on procedures and processes Manage Help Desk tickets in a timely and courteous manner Perform follow-up customer service to ensure issues are fully resolved Ability to lift and move computer equipment up to 50 lbs Will require on-call support and occasional after-hours work to resolve critical issues Qualifications Required Skills and Experience Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience Working knowledge of Office 365 products and how to resolve issues Good understanding of computer systems, mobile devices and Windows OS Experience with hardware installs Ability to diagnose and resolve basic to high level technical issues Excellent communication skills, both written and verbal A high level of emotional intelligence Stellar customer service skills Detail oriented with the ability to make detailed notes on tickets Highly organized with the ability to prioritize A high level of phone etiquette CompTIA A+, Network+, or equivalent certifications are preferred Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VPN and Active Directory Preferred Skills and Experience Experience as a help desk technician or other customer support role within an IT department Experience working with a ticketing system (e.g., ServiceDesk, ServiceNow, Jira) IBM iSeries (AS400) experience Additional Information All your information will be kept confidential according to EEO guidelines. This is a safety-sensitive position. This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. We do not provide H1-B sponsorships at this time. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state . For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com) Charlie's Produce is an Equal Opportunity Employer Visit our Employment Page for more details or to view our privacy center: **************************************** Recruiters - DO NOT CONTACT!