Information technology/support technician jobs in Greenville, NC

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Focus Services is seeking motivated, dependable individuals to join our team. Our employees enjoy working in an exciting environment that offers excellent advancement opportunities, competitive salary, and a comprehensive benefits package. Focus Services is a leader in the call center industry with a dynamic team of employees in 11 contact centers in four different regions of the world. If you have computer experience from hobby level gamer, to prior work experience, or an educational background in IT support, and you enjoy working with computers, routers, and network connectivity, you will definitely do well as a Technical Support Specialist. Your mission ... should you choose to accept it ... is to field calls, answer questions, explain product information, and provide customers clarity on their accounts POSITION TITLE Technical Support Representative OVERVIEW This is an exciting opportunity to join Focus Services Technical Support team. Core job responsibilities include providing technical support to customers with internet, television, and phone services. Additionally, ideal candidates will be responsible for creating accurate interaction notes within the call dispositioning system. SPECIFIC EXPECTATIONS Assist customers with resolving loss of internet connectivity and quality of service issues (Wi-Fi & Wired devices), cable television issues, equipment provisioning issues, and issues related to phone service (e.g., loss of dial tone, quality of service, telephone number porting). Ability to drive customer issue(s) to resolution during the initial customer interaction. Demonstrates the ability to manipulate multiple tools effectively and efficiently (e.g., Knowledge base, various tools that assist with issue diagnosis/resolution) Based on the customers wants and needs, acts as a product consultant, articulating appropriate product solutions, features and benefits. Demonstrate awareness of company policies and procedures, utilizes sound judgment, and remains within scope of support. Follows guidelines for Customer Proprietary Network Information (CPNI) and Personal Identifiable Information (PII). Must be able to work in a fast-paced, structured, dynamic and high transaction environment, with the ability to maintain composure in stressful situations, to manage, negotiate with, and diffuse angry or upset customers. Demonstrates the ability and takes ownership to achieve established goals and performance metrics. Comfortable adapting to policy and/or procedural changes that are communicated via instructor lead training, virtual training, e-mail, and/or verbally via team huddles. Interacts with customers via telephone Must be able to wear telephone headset and manipulate objects such as keyboard and mouse for extended periods of time. QUALIFICATIONS High School Diploma or equivalent Proficient in Microsoft Windows & Mac OS Technical aptitude as it pertains to navigating multiple windows of information 1+ years of customer service experience in a performance managed environment that is technology focused with high volume troubleshooting via phone or prior gaming experience Strong typing and oral communication skills Regular and prompt attendance during training and scheduled shifts Requires flexibility to work evenings, weekends, holidays, overtime and changes in shift depending on the needs of the business. Winning ATTITUDE and DRIVE FOR SUCCESS, a must! INSURANCE BENEFITS & TIME OFF Health Insurance Dental Insurance Vision Insurance Life Insurance Paid Time Off Paid Holidays Reduced or Flexible Hours Family Medical Leave FINANCIAL BENEFITS Excellent base wage Daily / Weekly / Monthly Contests and Prizes Scholarship Opportunities Performance Bonus PERKS & DISCOUNTS Employee Discounts Company Social Events On the Job & Continuation Training Professional Development/Advancement Opportunities Volunteer Assistance Program Referral Programs Tons of food and snacks Charity events Casual dress code Tiered promotional opportunities based on performance Individual and Team recognition WHY WORK FOR FOCUS? Because we believe that where you work matters and will provide you with an enjoyable, challenging, and rewarding experience in every way. As Focus employees we believe that giving back matters and we are dedicated to providing assistance to our employees, their families, and the organizations and communities in which they live. Focus Services is dedicated to instilling in its employees a lifetime commitment to educate and inspire people everywhere. OUR ENVIRONMENT Focus Services is an open call center layout. We utilize the latest technology and have a diverse and rewarding atmosphere. Focus employees receive daily recognition and are rewarded with sales bonuses, raffle prizes, cookouts, company parties, and other social/family events. Check us out at ********************* to learn more about our company history, culture, and values! THIS MESSAGE WILL SELF-DESTRUCT IN 5 SECONDS ... SO APPLY ASAP! APPLY ONLINE at *********************/careers Release Authorizing Check of Employee's Credentials In consideration for the examination of my suitability for new or continued employment, I hereby authorize Focus Services. (hereinafter the Company) to perform all checks of my credentials as allowed by law including, but nor limited to, discussions with: supervisors and former supervisors, friends, business associates, or other individuals that the company, in its sole discretion, believes may have relevant information regarding my suitability for employment or continued employment. I further authorize the Company to perform the following checks of my credentials: Criminal Background Reports, Motor Vehicle Report (MVR), Consumer or Investigative Credit Reports, Social Security Verification Report, and such other reports/checks as the Company deems appropriate. I agree not to assert any claims or causes of action of any kind against the Company, its agents, its employees, or any individual or company contact by the Company, arising out of the Company's investigation. I further release and forever discharge the Company, its agents, its employees, and the individuals and companies contacted by the Company as part of its investigation, from any and all claims, demands, damages, actions, causes of action, or suits of any kind or nature whatsoever arising from the Company's investigation of my credentials. I acknowledge that the Company has made no representations of any kind as to whether employment will be offered or continued at the conclusion of its investigation. I hereby acknowledge that I have read the above disclosure statement and understand it. You have the right to make a written request within a reasonable period of time to receive additional, detailed information about the nature and scope of any investigation. You may request a copy of any report. You will be notified if a decision not to hire or continue to hire is made based on the information discovered through any of the various reports secured by the Company. Notice - This is to inform you that as part of our procedure for processing your suitability for employment, we may obtain from a credit reporting agency a consumer report containing financial and other information about you. We comply with the Fair Credit Reporting Act, which provides individuals with rights regarding consumer reports and which places specific obligations on employers using credit reports. Terms of Employment Focus Services is an equal opportunity employer and offers employment opportunities to qualified individuals regardless of their race, color, religion, sex, national origin, age, physical or mental handicap, veteran or disabled veteran status and conforms to all applicable laws and regulations. It is understood and agreed upon that any misrepresentation by me in this application will result in cancellation of this application and if employed my employment may be terminated at any time. Furthermore, I understand that my employment is at-will, which means that just as I am free to resign at any time, the employer reserves the right to terminate my employment at any time, with or without cause and without proper notice. I understand that no representative of the employer has the authority to make any assurances to the contrary. I give the employer the right to investigate all references and to secure additional truthful information about me, if job related. I hereby release from liability the employer and its representatives for seeking such information and all other persons, corporations, or organizations for furnishing such information. I authorize the company to release to any person, firm, entity or organization with which I may seek employment in the future, any truthful information concerning my work experience with the company. I hereby release and hold the company harmless from any claim for releasing any truthful information within its knowledge and/or records. I hereby voluntarily consent to a physical examination and/or tests to be conducted by company-designated physicians and/or other appropriate medical personnel. If employment is offered, I specifically volunteer for testing to determine the presence of drugs and/or alcohol in my system. I voluntarily authorize the release of the test results to the management of this company for use in determining my eligibility for employment. I understand that only those applicants with a negative drug and/or alcohol test result will be considered for employment. In submitting this application I agree that I have read, fully understand, and agree to the terms listed above.

About Us Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on YouTube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives. At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change. Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations. About the Role MrBeast is seeking an IT Support Specialist to join our growing team. This role is a combination of onsite and remote IT support, troubleshooting hardware and software issues, maintaining IT infrastructure, and ensuring a seamless technology experience for our production, creative, and corporate teams. You will work alongside the IT Manager to deploy enterprise technology, manage IT systems, enhance security, and contribute to key IT initiatives. This is an exciting opportunity for someone who thrives in fast-paced environments, enjoys problem-solving, and is eager to work with cutting-edge technology. Responsibilities Provide onsite and remote IT support across mac OS and Windows environments. Configure and deploy laptops, desktops, mobile devices, and peripherals for new and existing employees. Troubleshoot software and hardware issues, including core business applications (Google Workspace, Slack, Zoom, Adobe, Monday.com, DocuSign, Otter.ai, etc.). Maintain conference room systems, digital signage, printers, and other collaboration tools. Assist in WiFi and network deployments across campus, studios, and remote production locations (Cisco, Ubiquiti, Starlink, MiFi). Research, install, configure, and support internal software, cloud tools, and enterprise SaaS platforms. Create and maintain IT documentation, knowledge bases, and training guides. Assist with hardware purchasing, inventory tracking, asset lifecycle management, and yearly IT planning. Support campus network infrastructure, including tracing, patching, and maintaining ethernet/fiber cabling (MDF/IDFs). Implement IT security best practices, support MDM deployment (FleetDM, Jamf, Intune, Kandji), and strengthen overall cybersecurity. What We're Looking For 4+ years of IT Support/Admin experience in a mid-to-large organization with strong troubleshooting skills across hardware, software, and networking. Excellent communication skills with the ability to explain technical solutions to non-technical users. Experience balancing multiple priorities in a fast-moving environment. Strong knowledge of IT security, access control, and best practices. Hands-on experience with mac OS & Windows environments. Proficiency in Google Workspace or Microsoft 365 administration. Solid understanding of networking concepts (DHCP, DNS, VPN, VLANs, etc.). Experience managing MDM platforms (Jamf, Intune, Kandji, FleetDM). Familiarity with IT ticketing systems, asset management, and SaaS administration. Certifications such as CompTIA A+, Google IT, Apple ACMT, Microsoft 365, Cisco CCNA or similar. Experience in media production, content creation, or entertainment industries. Knowledge of Linux, scripting, or automation tools. A Place to Call Home We are based in Greenville, North Carolina, widely recognized as the cultural, educational, economic, and medical hub of Eastern North Carolina. Greenville is a university-medical community, home to East Carolina University and Vidant Medical Center, as well as a vibrant Uptown Greenville District with a diverse art, music, and food scene featuring an increasing number of unique, locally-owned businesses and restaurants. Our excellent affordability, geographic location, and natural resources, combined with cultural, economic, educational, and medical amenities make Greenville-Pitt County a preferred community to call home. Benefits The Perks, Why Work On the MrBeast Team Competitive Salary Generous Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance Company contributions to employee Health Savings Accounts (HSA) 401k Plan with Safe Harbor company-matching Flexible vacation policy and paid company holidays Company-provided technology package Relocation when applicable for those coming in from outside the Greenville, NC area including travel and company-provided housing for the first 90 days

Job Description The IT Field Technician serves IT clients on-site in their businesses, investigating and troubleshooting issues with hardware, software, network, VoIP phone, and internet services and developing solutions to meet the needs of the client. Duties may include PC repair, networking, software installation and updating, liaising with service providers, and working as part of a team in outfitting offices with IT networks and hardware. Requirements The IT Field Technician's roles may include: • Providing high-quality technical customer support • Spending time out in the field at client sites as well as in the office • Investigating technical issues, developing and implementing solutions, and explaining technical solutions to clients • Maintaining client privacy and security, including adhering to industry standards, HIPAA, and other ethical standards in the use of technology • Networking office space and client workspaces, including pulling network wire, terminating ports, testing cable, and installing drops Technical skills that would be useful: • Windows desktop troubleshooting • PC setup and deployment • Windows Server support: User additions, password changes, etc. • Server application troubleshooting (vendor management) • File Share permissions changes • Basic Office 365 administration • Server application upgrades and installations • Active Directory administration • Server hardware instillation • Wireless troubleshooting • Email troubleshooting • Vendor support Qualifications: • Experience in a managed service environment is a plus • 3-5 years of direct work experience in IT support • Networking background • EDR and Managed Services-level security experience • Excellent listening and verbal and written communication skills • Ability to work individually and as part of a team • Valid driver's license and transportation • Ability to work at heights on ladders and lifts, in tight spaces, and lift 50 lbs. Benefits Salary commensurate with experience Paid Time Off Health Insurance, Supplemental Insurance

OB DESCRIPTION IT Support Technician Job Type: On-site (100%) Reports to: Site Manager Department: North American Operations Information Technology To provide support for the customer and work with customer IT department to maintain systems and equipment. Essential Duties and Responsibilities: · Demonstrates the values and business principles of Leadec. · Works safely at all times. · Ensure compliance and promote a culture based on safety, operational excellence, innovative thinking, and high-quality customer service. · Foster an environment of continual learning. · Drive safety prevention as a personal responsibility. · Develop and retain a "Best in Class" team through selection, assessment, development, and recognition. · Maintain high ethical standards and an appropriate level of confidentiality. · Perform other duties as assigned by the Supervisor. · Serving as the first point of contact for IT network support within the organization. · Install, test, and label Ethernet / Fiber. · Diagnosing and troubleshooting hardware issues. · Repairing and replacing damaged components. · Ensuring the security of network with proper installation following BICSI standard. · Supporting projects to the entire plant. · Maintain and install hardware. (Access Points, Switches, cameras, printers, monitors, computers, etc.). · On some occasions, manufacture and modify structures for installing equipment. · Process camera installation, build cameras brackets, and assemble cameras for installation. · Troubleshooting fiber optic and repair. · Install IDF boxes. · Run conduit for installation of IDF box, Nema boxes, and network drops. · Demolition of old equipment to provide clean installation. · TV installation brackets and support. · And everything to keep the plant running. · Help IT tech with daily trouble calls. · Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively. · All other duties as assigned by Leadec manager. Competencies: · Managing Tasks · Open Communication · Self-Management Knowledge, Skills, and Abilities: · Communication Skills - Ability to communicate with all levels of Leadec and customer employees. · Language Ability -- Talking to others to convey information effectively. · Customer Service Orientation- Satisfying customers. · Adaptability- Willingness to deal with unexpected challenges or circumstances. · Problem Solving- Defines complex problems and brings about viable solutions. · This position requires the person to be a highly organized, self-motivated individual who can work independently as well as work well with others. · Must be able to manage multiple tasks and priorities and easily adapt to changing situations. · Proficient in computer skills. Position Qualifications: · IT certification or 2 years' experience required. · Must be able to interact with customers and employees at all levels. · Work 8-hour shift, Monday-Friday. · Work weekends as needed. Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the key actions of the job: Required to talk and/or hear in an office & industrial setting (noise level is moderate). Frequently required to stand and walk on concrete surfaces for 4 -12 hours. Occasionally required to reach with hands and arms; lift; climb or balance; kneel, crawl, stoop, or crouch. Vision requirements: close vision, distance vision, peripheral vision, and depth perception and focus adjustment. Work is performed in an office and industrial-manufacturing environment with significant time spent working on a computer or at a desk. Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Work Location: In person

Who we are looking for We are seeking a talented individual who shares our focus and dedication for those we serve and support. This is a role that is key for direct service delivery within the Community Supports Team Service area and designed to truly make a difference in the lives of the families that are served, improving the quality of life and connection to community. What you will do The Community Supports Team Qualified/Associate Professional under the supervision of the Team Lead; is a crucial team member providing therapeutic services to members and their families to aide in improving their overall quality of life and decrease symptoms that would require a higher level of care. You will be working with the members within a clinical capacity by providing therapeutic interventions and activities that will make meaningful impact on the lives of those members. You will be maintaining all clinical records, by documenting all engagements within given regulation. By collaboration in the Person Centered Plan, you will be assisting members along the continuum of care while ensuring that all needs of the member, and their role within the family, are met. This will include minimizing the negative effects of psychiatric symptoms or substance dependence that have interfered with the members daily living and development within the community. Additionally you will have the opportunity to work autonomously with your existing team and team leader. This will occur through your connections to community engagement while working in collaboration with various behavioral health resources. You will also assist the members and their families during times of crisis in a clinically appropriate manner, while designing specific interventions that will allow for growth of independence and success. This could include developing socialization skills, adaption skills, behavior and anger management all developed within a holistic manner to help treat the member as a whole person. You will also participate in case management linking the member to meaningful services and referrals within their community. Qualifications to join a winning team If you are ready to make a difference in the lives of those within the Community Supports Team we encourage you to apply if you are Bachelors level degree in human services with 2 years post graduate field work with adults Bachelors level degree in any field of study with 4 years post graduate field work with adults Masters level degree in human services with 1 year post graduate field work with adults Masters level degree in any field of study with 2 years post graduate field work with adults Preferred Certification/License: LCMHC, LCMHC-A. LCSW, LCSW-A Pathways to Life, Inc. offers comprehensive compensation and benefit to full time employees including Competitive compensation with regular performance feedback Healthcare Insurance including Medical, Dental and Vision Paid Time Off Per Diem and Part Time Options Who we are Pathways to Life is a local wellness organization that is committed to helping individuals and families achieve wellness. We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community and in home mental health services for adults and children. Since 2006 we have been providing quality services to our local communities through proven programs and treatment methods delivered to our clients by local and qualified professional staff who understand the importance of affecting positive change and restoring wellness in the lives of all that we serve. What we believe At Pathways to Life, our mission is to foster continual growth in the lives of those we serve., our colleagues, our culturally diverse communities and ourselves. Our efforts enhance recovery, wellness, self-determination and independence by providing person centered supports, advocacy and outreach efforts delivered with empathy and respect. Pathways prides itself on whole person treatment and we believe in our clients and staff having as many healthy resources as possible. Physical Demands Regularly walk, stand or stoop occasionally lift, carry, push or pull move objects weighing up to 25 pounds regularly drive a motor vehicle must be physically able to complete NCI-B and CPR If you are ready to make a real difference in the lives of people we serve please apply today to join our team. Pathways to Life, Inc. is an equal opportunity employer providing reasonable accommodation to qualified employees who have protected disabilities protected by applicable laws, regulations and ordinances. Pathways to Life, Inc is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Job Title: IT Deployment and Testing Technician Duration: 8+ Months Position Description: IT Deployment and Testing Technician - Longleaf Neuro-Medical Treatment Center & Walter B. Jones IT Deployment and Testing Technician Position Summary: The IT Deployment and Testing Technician is responsible for deploying and configuring computers, peripherals, printers, and related hardware to support the organization's IT infrastructure and clinical systems, including Epic. This role includes performing software installation, basic troubleshooting, and comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR). Key Responsibilities: Device Deployment and Configuration: Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings. Perform software installations and ensure all required applications and system configurations are in place. Set up hardware to comply with organizational standards and security policies. Troubleshooting and Maintenance: Conduct basic troubleshooting of hardware, software, and peripheral issues. Collaborate with the IT support team to escalate and resolve complex issues promptly. Ensure all deployed devices meet performance and compatibility requirements. Epic Technical Dress Rehearsal (TDR): Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live. Test connectivity, application performance, and functionality of Epic workflows on deployed devices. Document and report test results, identifying and addressing any deficiencies or issues. Documentation and Reporting: Maintain accurate records of deployed hardware, configurations, and testing outcomes. Provide detailed documentation for device testing and troubleshooting procedures. Contribute to post-deployment reports, highlighting successes and improvement opportunities. Collaboration and Support: Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations. Assist with user training and provide basic guidance on using deployed devices and systems. Participate in team meetings and provide updates on deployment and testing progress. Qualifications: Education and Experience: Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience. 1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles. Experience with Epic or other electronic health records (EHR) systems preferred. Skills and Competencies: Proficiency in deploying and configuring Windows-based systems and peripherals. Strong troubleshooting and problem-solving skills for hardware and software issues. Familiarity with healthcare IT environments and workflows is a plus. Excellent communication and customer service skills. Ability to work independently and manage multiple tasks with attention to detail. Certifications (Preferred): CompTIA A+, Network+, or similar IT certifications. Physical Requirements: Ability to lift and transport equipment up to 50 lbs. Willingness to work in various environments, including clinical and behavioral health settings. Ability to travel between facilities as needed. Position Type and Expected Hours: Full-time position. May require occasional evening or weekend work based on project needs.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation: Lead Desktop Support Special Duration of Contract: 1 Year + Extendable Interview Type: In Person Only Location: Wilson, NC 27895 Qualifications Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading appropriate software for customers Installing local and network printers and other peripherals and configuration of same Migrating data and user profiles Documenting process and procedures related to technical field support activities Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

PC Support Analyst Schedule: Full-time, Days Your experience matters Wilson Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a PC Support Analyst joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team Our information technology team is dedicated to ensuring reliable, secure, and efficient technology solutions that empower staff to deliver exceptional patient care. We work collaboratively across departments to troubleshoot issues, implement system upgrades, and maintain critical infrastructure, all while prioritizing data security and user support. Joining our team means being part of a proactive, service-driven group committed to innovation and operational excellence. How you'll contribute A PC Support Analyst who excels in this role: Enters support requests into tracking system and assigns ticket number or other identification. Supports, assists with troubleshooting of network infrastructure as directed by Network and System Manager and/or HITS Director. Diagnoses, resolves and closes customer issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary. Directly responsible for support of computers, peripherals, operating systems, client applications to ensure availability, security, privacy and appropriate back up as directed by manager or director. Ability to install, configure, troubleshoot, upgrade, reconfigure, physically move while also providing appropriate support to users of all types, while maintaining security and privacy of data. Provides support for mobile phones, configures desktop operating systems and servers, and manages account access, password resets, and user access privileges. Provide off-site support which will include the items listed above. Provides education and training as necessary to support users in their positions, and to help make them competent in their roles. Participates on assigned teams and committees as assigned by manager and/or director. Needs to be able to provide support after hours, on an on-call basis. Able to tolerate frequent interruptions and be able to prioritize as needs of the facility change. Must have strong interpersonal, oral and written communication skills. Effective human relations skills are required for interfacing with team members, all levels of staff, physicians, patients, families and other contacts. Must possess the ability to effectively function in a stressful environment. Must possess the ability to remain on feet for extended periods of time and to perform the essential duties of the position. Trouble ticket software monitoring, support, escalation and resolution. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Free travel and entertainment discount program to ensure you enjoy your time away from work. What we're looking for Applicants should have a high school diploma or equivalent; associates or bachelor's degree preferred. Additional requirements include: At least two years of experience in information systems, preferably in a hospital setting. Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. More about Wilson Medical Center Wilson Medical Center is committed to always providing excellent care to our community. Our 294-bed facility provides services to residents of Wilson County and surrounding communities. Our commitment to high-quality healthcare is strong. We bring new and innovative programs to those who matter the most - our community. Accredited by The Joint Commission, we offer services including cancer care, cardiac care, orthopedics, imaging, surgical services and many more. EEOC Statement “Wilson Medical Center is an Equal Opportunity Employer. Wilson Regional Medical is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

Novigo Solutions is an end-to-end IT Solutions provider, specialized in full cycle IT services and platform solutions. Novigo focuses mainly on latest technology platforms like Microsoft SharePoint , SalesForce , BI, RPA, E-Content Services, ERP Implementation & Support Services and Mobile Technologies. Novigo has over 200+ full time technical experts working on several leading technology platforms and serving Fortune 500 clients across the globe. Novigo aims to support clients business in a long-term relationship mode. With its unique delivery model, it helps the clients to achieve significant cost saving and business success. Novigo is headquartered in Dallas, Texas and has development centers in Bangalore and Mangalore. Novigo currently operates from India, US, UAE, Oman, KSA and Singapore. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Qualifications Customer Desktop Support: Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restore, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management: Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for the project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas: This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security: It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Community Support Technicians needed for the Kinston area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Monday, Wednesday and Friday 9:00 a.m. - 3:30 p.m. and Saturday 9:30 a.m. - 3:30 p.m. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

North Carolina Corporation having experience in IT consulting for more than 10 years Qualifications Required Skills 3 years Must possess strong customer service skills and the ability to communicate to both technical and non-technical personnel Needs moderate knowledge and demonstrable skills with Intel/AMD-based computing equipment, LAN-attached printing/scanning devices, Windows OS Needs moderate knowledge and demonstrable skills with Microsoft Office, and O365 Require experience in PC swap outs Strong organizational skills required Windows XP, Windows 7 PC Refresh experience Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Reports To: Service Manager/Shop Foreman The A-Level Technician is a highly skilled and experienced professional responsible for diagnosing, repairing, and maintaining heavy-duty commercial trucks. This role requires advanced mechanical and electrical knowledge, the ability to perform complex repairs, and leadership in guiding junior technicians. The A-Level Technician ensures that all work meets OEM and industry standards, maintaining safety, reliability, and efficiency. Key Responsibilities:Advanced Diagnostics & Repairs: Perform in-depth troubleshooting and diagnostics on engines, transmissions, electrical systems, and other truck components. Conduct major engine overhauls, transmission rebuilds, and driveline repairs. Repair and replace suspension, steering, and brake systems (air and hydraulic). Diagnose and repair HVAC, hydraulic, and fuel systems. Perform aftertreatment system diagnostics and repairs (DEF, DPF, EGR). Electrical & Computerized Systems: Use OEM diagnostic software (Cummins Insite, CAT ET, Detroit Diesel Diagnostic Link, etc.) to troubleshoot electronic systems. Repair and program ECM, sensors, wiring, and multiplexing systems. Calibrate and troubleshoot Advanced Driver Assistance Systems (ADAS). Preventive Maintenance & Inspections: Conduct DOT inspections and ensure compliance with federal and state regulations. Perform advanced preventive maintenance (PM) services, including fluid changes, filter replacements, and lubrication. Identify and recommend repairs for worn or damaged components before failure occurs. Training & Mentorship: Assist and train B-Level and C-Level technicians in proper repair techniques and procedures. Provide technical guidance and troubleshooting support to the team. Stay updated on OEM service bulletins, recalls, and training certifications. Shop Efficiency & Safety: Follow OSHA and dealership safety protocols to maintain a clean and hazard-free workspace. Ensure repairs are completed efficiently and correctly the first time to minimize customer downtime. Maintain and properly use special tools, equipment, and diagnostic software. Qualifications Proven experience as an A-Level Diesel Technician or equivalent master-level role Advanced knowledge of electronic systems, repair verification, and body control systems Ability to diagnose and repair complex electrical, mechanical, and driveline issues Strong understanding of Cummins, Eaton, and International systems (web and hands-on training completion preferred) Must maintain all required state certifications and OEM online training compliance CDL preferred Positive attitude and ability to mentor and train junior technicians Proficient in reading and interpreting diagnostic manuals, wiring schematics, and EDS/Guidanz cases Excellent communication, organization, and problem-solving skills Valid driver's license and acceptable driving record Physical Requirements Ability to lift up to 75 pounds and perform physically demanding tasks Frequent standing, walking, bending, stooping, and reaching in and around vehicles Must be able to work in a shop environment that includes exposure to noise, vibrations, fumes, and moving mechanical parts Comfortable working in a variety of temperatures and conditions (indoors and outdoors) Capable of safely operating power tools, diagnostic equipment, and commercial vehicles as needed Must be able to wear required PPE (steel-toe/composite boots, safety glasses, gloves, etc.) at all times Benefits At White's International Trucks, we believe our people are our greatest investment. Full-time employees enjoy a competitive and comprehensive benefits package including: Medical, Dental, and Vision Insurance (multiple plan options) Health Savings Account (HSA) with company contribution Flexible Spending Account (FSA) options 401(k) with Company Match - 50% match up to 6% of contributions Company-Paid Basic Life Insurance with AD&D Short- and Long-Term Disability Plans available for purchase Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage) Paid Vacation, Sick Leave, and Holidays Uniforms Provided and annual boot reimbursement Paid training and certification incentives Opportunities for career advancement through our Technician Roadmap Team-oriented, family-driven culture with a focus on safety, integrity, and growth

Believer Meats is an innovative start-up revolutionizing the food industry through the development and commercialization of cultivated meat products. Leveraging cutting-edge biotechnology, we aim to provide sustainable, ethical, and high-quality meat alternatives to consumers worldwide. As we are preparing to bring our first product to market, we are seeking an IT Support Specialist to join our local IT team. JOB SUMMARY We are seeking a proactive, skilled and customer-service-oriented Support Specialist. This position will be responsible for overseeing local IT resources and providing technical assistance to support end-users for hardware, software, and network-related issues. Your role will encompass maintaining documentation, managing user accounts, and escalating complex issues to other members of IT when needed. Reporting to the Senior Manager, Global IT, this position will collaborate closely with various team leaders across the organization on IT projects throughout their lifecycle: from conceptual proposals and design, to development, testing, deployment, and ongoing support. The role involves a proactive approach to continuously monitor and suggest enhancements to existing information technology systems. Benefits: This is a full-time, salary (Exempt) role eligible for generous benefits including PTO, Health Care, Retirement with company match, and Parental and Medical Leaves (subject to company policies including eligibility and waiting periods). Schedule: This position works on-site in Wilson, North Carolina primarily during standard business hours. Please note: This position does not offer relocation assistance. Candidates must be located in the Wilson, North Carolina area or be willing to relocate at their own expense. Additionally, visa sponsorship is not available for this role. RESPONSIBILITIES Must consistently follow all safety and food safety protocols, guidelines, and procedures to ensure a safe working environment. This includes compliance with properly using personal protective equipment (PPE), identifying and reporting potential hazards, and actively participating in safety training and initiatives. A commitment to maintaining a culture of safety and minimizing risks to yourself and your colleagues is essential. Provide onsite support to end users experiencing technical issues, ensuring effective resolution of problems through diagnostic techniques and pertinent questions. Respond to help desk requests, via phone, email, or ticketing system. Actively monitor ticket queues, take ownership of requests and enter details regarding resolution. Install, configure, and maintain computer systems, network devices, and peripherals. Perform routine system maintenance and upgrades to ensure the smooth operation of IT systems within the manufacturing environment. Collaborate with other IT staff and engineers on escalated issues and implementation of new technology solutions that improve productivity and efficiency. Document solutions and maintain accurate records of support activated. Provide best practice guidance and training to users on IT systems, software and tools. Ensure strict adherence to IT policies, including data security protocols, to protect the company's digital assets. Manage inventory of IT equipment, software, and supplies. Coordinate efforts among internal IT and external resources. Must consistently follow all safety and food safety protocols, guidelines, and procedures to ensure a safe working environment. This includes compliance with properly using personal protective equipment (PPE), identifying and reporting potential hazards, and actively participating in safety training and initiatives. A commitment to maintaining a culture of safety and minimizing risks to yourself and your colleagues is essential. QUALIFICATIONS 3+ years of experience in IT. Experience in start-up or manufacturing environments preferred. BS in Computer Science, System Engineering, or in a related discipline Understanding of IT Service Management (ITSM) principles and practices. Familiarity with proper mounting and cable management of server and network equipment. Strong troubleshooting and analytical skills. Strong communication and documentation abilities. Experience managing VMware environments, databases and active directories is a plus. Experience with network administration is a plus. Familiarity with scripting languages is a plus. Excellent problem-solving skills. Ability to work under pressure and prioritize tasks. Detail-oriented and capable of working both independently and as part of a team. Ability to navigate throughout the entire manufacturing facility, reach up and down to access equipment, and carry items from place to place. Occasional step ladder use may be required for retrieving items and samples. Authorized to work in the US (Believer is an E-Verify participant). Ability to pass pre-employment background screening. EEO STATEMENT Believer is committed to providing equal employment opportunities to all applicants and employees without regard to age, race, color, genetic information, marital status, national origin, disability, religion, sex, sexual orientation, gender identity, veteran or military status, or any other characteristic protected by law with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. We also provide reasonable accommodation to qualified individuals in accordance with applicable laws. If you need to inquire about accommodation during the application process or employment, please contact HR (*************************).

Job Description The Desktop Support Technician will provide user support to the organization and is responsible for the installation, configuration and troubleshooting of computer hardware, operating systems, network configurations and software. ESSENTIAL DUTIES AND RESPONSIBILITIES: Troubleshoot, configure, and monitor the functioning of personal computers and peripherals. Undertake pre-emptive maintenance on telecommunication equipment. Electronic Medical Record Support Assist with the set up and deployment of IT workstations and maintain equipment for end users. Assist end users with network set up and maintenance at all OIC locations. Utilization of Remote Desktop Support Perform information technology projects as directed. Help create detailed process and procedure documentation. QUALIFICATIONS Associates' or Bachelor's degree in Information Technology or an equivalent combination of education and training/experience. 1-3 years of experience in an Information Technology support capacity. A+, Network + and other CompTIA certifications preferred. KNOWLEDGE, SKILLS & ABILITIES: Knowledge of TCP/IP LAN/WAN networking Knowledge of VMware Windows 10 and Windows 11 knowledge Knowledge of telecommunication and VOIP systems Must have the ability to work independently. Proficiency with Microsoft Office 365products Ability to work on multiple projects simultaneously. Highly organized, with ability to report on the status of projects. Ability to identify and resolve problems in a timely manner. EQUAL OPPORTUNITY EMPLOYER OIC, Inc. is an equal opportunity employer. OIC, Inc. offers equal opportunities to applicants and employees and makes all employment-related decisions based exclusively on job-related qualifications. Our policies and hiring practices ensure non-discrimination based on any protected characteristics. DIVERSITY STATEMENT OIC, Inc. is committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our board members, customers, clients, and patients are essential to fulfilling OIC, Inc.'s vision and goals.

Job Details Pride-Greenville - GREENVILLE, NC Full Time 4 Year Degree $21.00 - $23.00 HourlyDescription The Community Support Team Qualified Professional works as part of a three person team for adults to plan, coordinate and monitor services through the provision of direct and indirect services to eligible persons-served. Community Support Team service recipients must meet medical necessity criteria, per the CST service definition. Persons employed in these positions work together with the team lead to develop the person centered plan. As such, they must be knowledgeable of the adult mental health population, able to plan and engage in activities, provide supportive counseling, and crisis management. This position requires the ability to work in a mutually respectful partnership with persons served and their supports to gain the skills and confidence to address any issues and problems they face. A working knowledge of practical application of the agency Evidenced Based Model as well as Motivational Interviewing is required. They are required to attend and participate in meetings on behalf of the person-served, participate in weekly case consultation meetings with the team, and participate in clinical training events and meetings as required by the Clinical Director and/or Medical Director. PRIMARY JOB RESPONSIBILITIES · Developing and monitoring the implementation of the person-centered plan in a variety of locations such as the recipient's home and other community locations · Monitors services delivery on a regular basis to ensure consistency and continuity with the person-centered plan · Working knowledge of the adult mental health populations · Plan and engage in activities, provide supportive counseling and crisis management · Assist in meeting vocational, housing, and other basic needs · Enters service notes and other required documentation into information management system · Attend and participate in meetings on behalf of the consumer · Participate in weekly supervisory meetings with the team · Participate in clinical training events and any other meetings required QUALIFICATIONS · Bachelor's degree in a human service field and 2 years of experience with the mental health population (with at least 1 of those years of experience with adults) o Human service degrees include: social work, sociology, psychology or other human services OR · A non-human service bachelor's degree may be considered if they have 4 years of experience with the mental health population · Persons with a bachelor's degree in a human service field and 1 year of experience with the mental health population can be considered for an Associates Professional position **$3,000 SIGN-ON BONUS Pride in North Carolina, LLC is an Equal Opportunity Employer Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Pride in North Carolina, LLC (PRIDE) is committed to developing and promoting high quality residential and community services that provide nurturing, caring environments for adults and youth with special needs. This commitment is premised on the belief that all persons, regardless of the nature and extent of their disability, are capable of living, learning, and actively participating in their communities as productive and responsible citizens. Pride furthermore strives to maintain the dignity and worth of individuals and their families by acknowledging and respecting their needs, providing them with a support system, and working with them as equal partners. Within a spirit of collaboration and mutual respect, Pride emphasizes a partnership approach to service delivery, believing this is the most effective means of meeting the diverse treatment needs of the people we serve. Pride strives to serve as an innovative service delivery model to other public and private community agencies by actively enacting these values within the larger community. #IND123

The Desktop Support Technician will provide user support to the organization and is responsible for the installation, configuration and troubleshooting of computer hardware, operating systems, network configurations and software. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Troubleshoot, configure, and monitor the functioning of personal computers and peripherals. * Undertake pre-emptive maintenance on telecommunication equipment. * Electronic Medical Record Support * Assist with the set up and deployment of IT workstations and maintain equipment for end users. * Assist end users with network set up and maintenance at all OIC locations. * Utilization of Remote Desktop Support * Perform information technology projects as directed. * Help create detailed process and procedure documentation. QUALIFICATIONS Associates' or Bachelor's degree in Information Technology or an equivalent combination of education and training/experience. 1-3 years of experience in an Information Technology support capacity. A+, Network + and other CompTIA certifications preferred. KNOWLEDGE, SKILLS & ABILITIES: * Knowledge of TCP/IP LAN/WAN networking * Knowledge of VMware * Windows 10 and Windows 11 knowledge * Knowledge of telecommunication and VOIP systems * Must have the ability to work independently. * Proficiency with Microsoft Office 365products * Ability to work on multiple projects simultaneously. * Highly organized, with ability to report on the status of projects. * Ability to identify and resolve problems in a timely manner. EQUAL OPPORTUNITY EMPLOYER OIC, Inc. is an equal opportunity employer. OIC, Inc. offers equal opportunities to applicants and employees and makes all employment-related decisions based exclusively on job-related qualifications. Our policies and hiring practices ensure non-discrimination based on any protected characteristics. DIVERSITY STATEMENT OIC, Inc. is committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our board members, customers, clients, and patients are essential to fulfilling OIC, Inc.'s vision and goals.

SummaryThe Customer Support Engineer (CSE) role is selectively dedicated to top strategic Gas Power customers. As the Gas Power engineering liaison for its customer(s), the CSE owns the overall technical relationship across different organizational levels (plant to executive). The CSE works collaboratively with the customer, GE site personnel, and peers/leaders throughout Gas Power Engineering, aligning and leading teams and actions to resolve the customer's top technical issues. This is a high-visibility, high-impact role supporting Southern Company - one of GE Vernova's most influential and strategically important customers.Job Description Roles and Responsibilities Proactively engage assigned customer(s) to identify current and potential issues and align/lead actions to address them Provide engineering leadership and support for forced outages, customer issue escalations, root cause analyses (RCAs), customer technical projects, and customer meetings Support technical scope planning for outages, working with OFS, regional ITR teams, and customer, oversee the implementation of TILs and CM&U scope into outage schedule and proactively identify and mitigate technical risks during the outage planning process Lead technical initiatives driving fleet performance and reliability, in collaboration with Pole ITR teams, Quality, Product Line, and GPE teams Grow the customer relationship into a trusted partnership. Understand and act on customer needs at all levels, from flawless outage planning/execution to growth strategies Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions Acts as a resource for colleagues with less experience. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field Required Qualifications This role requires significant experience in the Engineering/Technology & Customer Service Engineering field. Knowledge level is comparable to a Bachelor's degree in Engineering from an accredited university or college 8 years of experience in gas power engineering Ability and willingness to travel to customer sites up to ~25% Eligibility Requirements Must be authorized to work in the USA without sponsorship now or in the future. Desired Characteristics Thermal power plant field service, design engineering, services engineering, operations, customer support, or Operations & Maintenance Experience in technical problem solving and project leadership; able to understand, define and delegate technical tasks Successful track record leading teams in a matrix; ability to influence in all directions Experience communicating with executives and other stakeholders, internally and externally, both verbally and in writing Experience in customer-facing leadership roles, with demonstrated positive customer outcomes Able to quickly identify the critical few priorities and develop action plan. Able to manage multiple projects simultaneously and proactively update stakeholders Problem analysis and resolution skills; root cause analysis leadership experience preferred Strong presentation skills, able to explain technical issues to target groups such as customer management, technical and operations teams. Able to judge and analyze technical risks with respect to commercial impact and requirements Master's Degree in Mechanical or Electrical Engineering If hired from Canada: You must have legal authorization to work in Canada and any offer of employment is conditioned upon the successful completion of a background investigation. For U.S. based candidates only, for purposes of complying with U.S. pay transparency requirements, The base pay range for this position is $111,200.00 - $185,400.00 USD per year. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for a 15% variable performance bonus. *The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. This position will stay open on the career website until at least 10/7/2025. Benefits Available to You GE Vernova employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: Our Culture | GE Vernova (gecareers.com) Our compensation & benefits are designed to reward high performers and help you manage your personal and family needs. We offer a robust benefits package depending on your employment status and your national requirements. A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today. GE Vernova invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development. Inclusion & Diversity At GE Vernova, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. Click here to learn more: ************************************************** About GE Vernova Gas Power GE Vernova's Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. It is a global leader in gas turbines and power plant technologies and services with the industry's largest installed base. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position Application Deadline:For candidates applying to a U.S. based position, the pay range for this position is between $111,200.00 and $185,400.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on December 13, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.