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Information technology/support technician jobs in Hawaii

- 190 jobs
  • On-Call IT Technician - PC, Mac & Desktop Urban Honolulu, HI - Hiring NOW

    Geeks On Site 3.1company rating

    Information technology/support technician job in Urban Honolulu, HI

    💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $40-$45 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability ⚠️ Important Note - Read Before Applying This is not a full-time job and does not guarantee hours. You will join our on-call technician network as a 1099 independent contractor. We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM. You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms. About the Role Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients. You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics. Key Responsibilities Diagnose and resolve hardware and software issues on Windows and Mac devices Troubleshoot OS problems: boot errors, blue/black screens, login failures Perform clean-ups and system tune-ups for slow/unresponsive machines Assist with wired and wireless internet connectivity issues Replace hardware components: hard drives, fans, RAM, etc. Reinstall or repair Windows/mac OS using bootable USB or recovery tools Setup and troubleshoot commercial printers and scanners Add remote support tools or desktop shortcuts as needed Educate clients with basic how-to or post-service guidance Document service details and escalate complex problems if necessary Requirements 2+ years of IT support experience, ideally in the field Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting Skilled in hardware replacement and component-level repair Knowledge of networking basics (LAN/WiFi setup and troubleshooting) Familiarity with commercial printers/scanners is a plus Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.) Reliable vehicle and valid driver's license Strong communication skills and a professional attitude Ability to work independently and manage your own time Benefits What You Get Competitive on-site pay: $40-$45/hour Fully flexible schedule - you only accept jobs when you're available Be part of a nationally recognized tech service brand Dispatching, client communication, and billing are handled for you What to Expect After You Apply Intro call with one of our recruiters Electronic onboarding (contractor paperwork, policies, etc.) Submit a mandatory background check Provide your preferred availability through our technician portal Get access to our CRM and start receiving on-call job opportunities in your area Great For Techs Who... ✅ Want part-time, flexible work without fixed hours ✅ Enjoy working independently and solving a wide range of tech issues ✅ Are looking to supplement their income with on-demand tech work
    $40-45 hourly Auto-Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Urban Honolulu, HI

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls are paid at a flat rate of $50 per call Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-39k yearly est. 5d ago
  • Electronic Classroom Technician Support Specialist (Specialist IV)

    G2It

    Information technology/support technician job in Hawaii

    Electronic Classroom Technician Support Specialist (Specialist IV) We are seeking an Electronic Classroom Technician Support Specialist (Specialist IV) to provide immediate support for training operations in Pearl Harbor, HI. The selected candidate will ensure classroom systems and networks remain fully operational to support mission-critical training environments. Responsibilities (may include but are not limited to): Ensure student training infrastructure is functional and available. Configure and manage Active Directory (AD) accounts. Provide customer support by resolving issues through system monitoring and performance management. Identify problem areas and propose opportunities for improvement within mission-critical networks. Analyze system metrics, interpret data, and communicate findings effectively. Manage users, systems, and computers in an enterprise network environment. Minimum Education High School Diploma or equivalent. Years of Experience Minimum of 3 years of relevant experience. Minimum Qualifications Experience in Electronic Documentation, System Administration, Network Administration, and Database Administration. Ability to perform standard IT functions across assigned technology areas. Familiarity with connectivity, interoperability, operational readiness, and system compliance maintenance. Hands-on experience with system and hardware/software administration and integration. Skilled in routine maintenance tasks, including break/fix support, backup/recovery operations, and inventory or asset management. Minimum Certification CompTIA Security+ or equivalent certification. Security Clearance Must possess an active or interim DoD Secret clearance. Preferred Qualifications Bachelor's degree in Information Technology, Computer Science, Physical Science, Mathematics, or Graphic Design. Experience with multi-media systems support and COI (Community of Interest) network operations. Familiarity with local group policy management, file share, system, and account administration. Experience with configuration/change management and lifecycle support. Proficiency in workstation/server hardware installation, maintenance, and troubleshooting. Knowledge of system development, software maintenance, and cyber defense compliance. Ability to provide on-site service center support in a fast-paced environment.
    $32k-46k yearly est. Auto-Apply 24d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology/support technician job in Urban Honolulu, HI

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $58k-68k yearly est. 60d+ ago
  • Cyber Systems Support Specialist - MID

    Job Listingsby Light Hq

    Information technology/support technician job in Wahiawa, HI

    By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide. Cole Engineering Services (CESI), a By Light company, is recognized as a premier provider of modeling and simulation (M&S) training solutions to the Federal Government and industry. Since 2004, CESI has been at the forefront of developing, maintaining, and integrating simulation-based training, serious gaming, technical services, training and other support in live, virtual, constructive, and gaming (LVCG) domains. CESI also designs, builds and runs infrastructure, platforms, applications and processes that enable cyber training for the integrated multi-domain force. Our vision is to become a worldwide full spectrum LVCG and cyber training/analysis developer, integrator and services provider. Position Overview Cole Engineering seeks an experienced, on-site, systems engineer to join our dedicated team, supporting the Persistent Cyber Training Environment (PCTE) platform. This role demands an individual who excels at providing top-tier IT support in a multifaceted and dynamic environment. As the zenith of our helpdesk team, the systems engineer will address advanced technical challenges, ensuring that the solutions align seamlessly with the strategic objectives of our customer. This is a full-time, onsite role located in Wahiawa, HI. Responsibilities As a member of the platform support team, the engineer will utilize Jira Service Manager tools and vSphere to monitor and maintain the PCTE platform guaranteeing its peak performance. Provide a structured approach to service design, transition, and operation, ensuring that IT services are aligned with the needs of the user. Furthermore, they will incorporate user feedback for ongoing improvements to the customer experience. This comprehensive support encompasses systems categorized under Unclassified, Sec/REL, and Top-Secret security levels. Required Experience/Qualifications 5 years of relevant experience in System Administration, Help Desk or equivalent military experience. Bachelor's degree in a technical discipline such as information technology, computer science, systems or software engineering from an accredited college or university or 6+ years of relevant experience can be substituted for degree. Required: DoD 8570.01-M IAT Level II Security Environment Certification: CompTIA Security+ CE, CISSP or other equivalent certification required within six months of hire. Possess strong written and verbal communication skills to collaborate seamlessly within a team environment and support stakeholders. Display meticulous attention to detail while entering user information to ensure accuracy, maintaining a commitment to error rates below 5%, minimizing the need for corrective actions. Address IT incidents with precision and promptness, while analyzing patterns to determine and address root causes. Regularly provide comprehensive reports detailing requests, resolutions, and progress status to all relevant stakeholders. Offer professional-level support for IT, virtual environments, and network functions, addressing a range of technical challenges. Thrive as a self-starter in a dynamic and fast-paced environment, collaborating effectively with engineers of varying skill levels and experience. Efficiently manage and execute service requests, ensuring timely service delivery and user satisfaction. 5-8 years of directly related experience supporting help desk operations. Preferred Experience/Qualifications Demonstrated expertise in administering software systems within virtual machine and container-based hybrid cloud environments. Support the configuration, execution, and troubleshooting of virtual environments created by users within PCTE. Proficiency in Red Hat Enterprise Linux (RHEL) Identity Management (IdM) and Single Sign-On (SSO) using Lightweight Directory Access Protocol (LDAP). Experience in maintaining and supporting networks in NSX/NSX-T Demonstrated experience configuring and maintaining Linux based systems including the ability to create, modify and implement scripts to accomplish tasks. Proven ability to prioritize and manage multiple tasks, projects, and demands concurrently. Interact proficiently with customers, vendors, and developers to comprehend evolving needs and operational requirements impacting the production environment to deliver comprehensive solutions. Proficiency in resolving technical issues encompassing diverse integrated software and hardware platforms. The ideal candidate should demonstrate flexibility in their work schedule, including the ability to work different shifts and weekends. Special Requirements/Security Clearance Please note that pursuant to a government contract, this specific position requires U. S. Citizenship status and a Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with a Counterintelligence (CI) Polygraph, is mandatory. Travel possible up to 25% of the time, depending on mission requirements. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The above is intended to describe the general contents of and requirements for the performance of this job. Salary Range Based on the roles, responsibilities, and requirements, the projected pay range for this position is: $109,000 - $155,000. The annual base salary provided is a guideline for this position and is not a guarantee of compensation or salary. When extending an offer, CESI also considers other variables such as (but not limited to) work experience, education, training, skill set, internal peer equity, clearance level, and market conditions. In addition, CESI provides an extensive selection of benefits and offerings to our employees. Based on the roles, responsibilities, and requirements, the projected pay range for this position is: $109,000 - $155,000. The annual base salary provided is a guideline for this position and is not a guarantee of compensation or salary. When extending an offer, CESI also considers other variables such as (but not limited to) work experience, education, training, skill set, internal peer equity, clearance level, and market conditions. In addition, CESI provides an extensive selection of benefits and offerings to our employees. Benefits Overview CESI recognizes that our strength is our people. We support every employee as an individual to build strong teams across the enterprise. Our benefit package includes: Medical, Dental & Vision Coverage Wellness Program 401(k) Matching Disability (Short Term & Long Term) Employee Assistance Program Life Insurance Education & Training Generous Leave Policy (11 Federal Holidays, PTO, Military Leave, Bereavement and Jury Duty) Cole Engineering Services, Inc. is an equal opportunity employer. We consider qualified applicants without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, political affiliation, age, marital status, disability, genetic information, veteran status, membership in an employee organization, or any other basis prohibited by federal, state, or local laws.
    $55k-68k yearly est. Auto-Apply 41d ago
  • deskside

    Artech Information System 4.8company rating

    Information technology/support technician job in Urban Honolulu, HI

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: DESKSIDE Support Representative Distributed Client Services Location : ORANGE ,CA Duration:5year Job Description: · Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors. · provide remote O365 on workstations and mobile devices which would include in Tune MDM application Remote take-over skills a plus. · Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues. · Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1. Familiarity with Microsoft Office Suite and other common software applications. Additional Information For more information, Please contact Shubham ************
    $49k-60k yearly est. 5d ago
  • Information Technology Specialist V (Cybersecurity) - Oahu

    Hawaii State Judiciary

    Information technology/support technician job in Urban Honolulu, HI

    Recruitment Number 25-147TY, Information Technology Specialist V (Cybersecurity), SR-24D ($6,043 per month) to Step G ($6,797 per month)*, Honolulu, Oahu. * Starting salary may be at a rate between the salary range listed above, based on qualifications. 9/9/25: Revised minimum qualification requirements section. The position focuses primarily on cybersecurity operations, risk mitigation, and ensuring the security of the Judiciary's infrastructure and network. Under general supervision, the work involves senior level technical planning, implementation, support, and troubleshooting of high complexity. Key responsibilities include cybersecurity analysis and planning, secure architecture design, implementation of security measures, and the day-to-day operation of cybersecurity functions. The role encompasses developing security project plans, conducting vulnerability assessments, and coordinating mitigation strategies. It involves designing and deploying secure infrastructure aligned with standards such as CJIS, NIST CSF, PCI DSS, supporting system upgrades and migrations, and training users and staff on cybersecurity best practices. Operational duties include monitoring security logs and alerts, managing system security configurations, administering identity and access controls, and applying encryption and endpoint protection. The position is also responsible for maintaining up-to-date cybersecurity documentation and standard operating procedures to support the Judiciary's ongoing security posture.Education: Graduation from an accredited college or university with a Bachelor's degree; OR Excess experience of the types and quality described below or any administrative, professional, analytical, technical, or other responsible work which provided knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a baccalaureate degree may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level, and quality as to assure the possession of comparable knowledge, skills and abilities. The education or experience background must also demonstrate the ability to write clear and comprehensive reports and other documents; read and interpret complex written material; and solve complex problems logically and systematically. Specialized Experience Requirement: Three and one-half (3½) years of progressively responsible professional work experience in information technology which involved the analysis, design, programming, security and access management, database design and management, consulting, and/or installing and maintaining computer software applications, hardware, telecommunications, web or network infrastructure equipment. The work must have demonstrated knowledge and understanding of information technology principles, methods, techniques and practices; computer hardware, software and peripheral equipment; and personal computer, server, mini and/or mainframe operating systems. Selective Certification Requirement - Cybersecurity: Of the required three and one-half (3 ½) years of Specialized Experience, at least 2 years must have included experience conducting cybersecurity analysis which involved the application of cybersecurity first principles (Confidential, Integrity, Availability) on enterprise systems (hardware and software). Examples of cybersecurity systems include: Active Directory, Entra, SIEM (IBM Qradar, Splunk, Mandiant SecOps, GrayLog, Microsoft Sentinel), Linux, Windows. Supervisory Aptitude: For the IT Specialist V level, supervisory aptitude rather than actual supervisory experience may be accepted. Supervisory aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects; by serving as a group or team leader, or in similar work in which opportunities for demonstrating supervisory capabilities exist; by completion of training courses in supervision accompanied by application of supervisory skills in work assignments; or by favorable appraisals by a supervisor indicating the possession of supervisory potential. Substitutions Allowed: 1) Possession of a bachelor's degree from an accredited college or university in computer science or in another major which included completion of course work comparable to a major in computer science may be substituted for six (6) months of the required Specialized Experience. 2) Partial completion of a master's degree program in computer science from an accredited college or university may be substituted on a month-for-month basis up to a maximum of one (1) year for the required Specialized Experience. 3) Possession of a master's degree in computer science from an accredited college or university may be substituted for one and one-half (1½) years of the required Specialized Experience. 4) Possession of a Ph.D. in computer science from an accredited college or university may be substituted for two and one-half (2½) years of the required Specialized Experience. Any additional information may be attached to your online application, submitted by email to *****************************, or mailed to the following address: Hawaii State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawaii 96813. Education: If you are using education as a substitute for experience, you must submit a copy of your official transcripts or diploma at the time of application. If you are selected, you will need an official transcript (not a copy) indicating the completion of the training or the awarding of the appropriate degree.
    $6k-6.8k monthly 17d ago
  • IT Helpdesk II

    Lucayan Technology Solutions LLC

    Information technology/support technician job in Urban Honolulu, HI

    Job Description Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance About Us Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations. Job Summary The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards. Key Responsibilities Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person. Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues. Coordinate with third-party vendors and service providers for specialized support and warranty services. Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns. Assist with configuration and management of network devices such as routers, switches, and firewalls. Monitor network performance and security, addressing issues proactively. Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation. Resolve complex login and access control issues, including advanced password resets and multi-factor authentication. Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization. Assist with software updates, patches, and upgrades to ensure security and compatibility. Provide technical support during organizational events, ensuring stable IT operations and connectivity. Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment. Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations. Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users. Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance. Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems. Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction. Generate detailed reports and recommend process improvements and technology enhancements based on performance data. Collaborate with other IT teams to address cross-functional issues and improve service delivery. Qualifications Required: Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience. Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment. Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance. Active Security Clearance or higher Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire: CompTIA Security+ CE CompTIA CySA+ Cisco CCNA Security Equivalent IAT Level II certification Training Requirements (must be completed within 30 days of hire, then annually): DoD Cyber Awareness / IA Training DoD AT Level I (Anti-Terrorism Awareness) OPSEC Awareness Training (Level I) iWATCH Training Preferred: Active DoD security clearance (Secret or higher). Experience with NIST SP 800-171, DFARS, or CMMC frameworks. Familiarity with enterprise-level software applications and IT ticketing systems. Prior experience supporting government or defense contracting environments. Work Conditions Onsite work required at our Honolulu, Hawaii location. Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays. Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents. Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement. Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions! Powered by JazzHR WvmFP7Ogol
    $32k-46k yearly est. 9d ago
  • IT Support Specialist - L2 (Hawaii)

    Ironorbit

    Information technology/support technician job in Urban Honolulu, HI

    Job DescriptionDescription⚠️ BEWARE OF JOB SCAMSAll job emails will come from pinpointhq.com, our ATS. The Hybrid Tier 2 IT Support Specialist provides both on-site and remote technical support to clients. This role involves responding to client issues, incidents, and service requests, as well as monitoring event alarms remotely or onsite. The specialist documents, tracks, and monitors problems using an ITSM ticketing system to ensure customer Service Level Agreements (SLAs) are met. Adherence to all department processes and procedures (SOPs) is expected. Key ResponsibilitiesOn-site: • Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting. • Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology. • Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues. • Perform onsite installations and upgrades of operating systems, applications, and security patches. • Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks. • Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up. • Maintain and track IT assets; update inventory records and manage warranty returns or repairs. • Support audiovisual systems and video conferencing tools in meeting spaces. • Conduct preventive maintenance on local IT infrastructure to avoid service disruptions. • Act as a liaison between end users and remote IT teams, ensuring clear communication and prompt issue resolution. • Participate in IT projects including deployments, office moves, and system migrations. Remote: • Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting via phone, email, chat or remote session. • Set up and configure virtual desktops utilizing VMware Horizon and associated applications. • Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology. • Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues. • Perform remote installations of client applications in a cloud environment (e.g. QuickBooks, Lacerte, Bluebeam, AutoCad, Revit, etc.) • Manage and support user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support (e.g. Duo, Microsoft), and onboarding/offboarding tasks. • Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up. • Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution. • Participate in IT projects including deployments, office moves, and system migrations. Skills, Knowledge & ExpertiseTechnical Skills: • 5+ years of experience in a Windows systems administrator role. MS900/AZ900 certifications are a plus. • 3+ years of supporting private/public cloud environments: VMWare Horizon, Citrix, TS/RDS, or other VDI solutions. VCTA/VCP is a plus. • 3+ years working with networking, including TCP/IP, DHCP, DNS, SMTP, HTTP, and distributed networks. CCNA is a plus. • Solid experience using Veeam, Office 365, GPOs, VOIP, MDM, Cisco, Sophos, and SonicWall firewalls. • Intermediate knowledge of VMware and Hyper-V environments. • Strong knowledge of Windows Server. • Strong knowledge of Windows AD, DHCP, and DNS. • Database experience, including knowledge of SQL. • Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workplace. • Interest in Cloud Engineering and its impact on greater business practices. • Skilled at working in tandem with a team of engineers, or alone as required. Experience: • Minimum of 3 years in a support role within a Managed Services Provider (Tier 2 Escalated support). • Experience supporting/deploying virtual desktop instances, printers, mobile phone devices. • Troubleshooting connectivity issues. • Additional consideration given for experience with event monitoring and response, especially NinjaOne RMM. Education• Preferred: Associate's degree in information technology or a related field. • Mandatory: High School diploma or equivalent.
    $32k-46k yearly est. 25d ago
  • Technology Support Technician

    Hawai'i Island Community Health Center 3.8company rating

    Information technology/support technician job in Hawaii

    Join Our ʻOhana: Technology Support Technician - Starting Pay $24.65/hr (Higher with Experience & Skillset) Location: Hawaiʻi Island Department: Information Technology Status: Full-Time, Non-Exempt Reports To: IT Manager - Network Services Are you passionate about technology and helping others? Do you thrive in a dynamic environment where your skills make a real impact? Hawaiʻi Island Community Health Center is looking for a Technology Support Technician to join our dedicated team and support our mission of providing quality care to our island community. What You'll Do As a Technology Support Technician, you'll play a key role in keeping our network and systems running smoothly. You'll support staff across multiple clinic sites, troubleshoot hardware and software issues, and work with vendors to ensure seamless operations. Your work will directly support our ability to deliver compassionate care to patients across Hawaiʻi Island. Key Responsibilities: Manage Active Directory and user accounts Monitor antivirus and data backups Troubleshoot network issues and ISP performance Provide helpdesk support for staff and clinic departments Set up and maintain workstations, printers, and mobile devices Assist with technical onboarding and training Maintain inventory of hardware, software, and licenses Support medical and dental software systems Participate in projects for new and existing clinic sites What We're Looking For- Minimum Requirements: High School diploma or GED At least 2 years of technical support experience Strong communication and customer service skills Ability to manage multiple tasks and adapt quickly Knowledge of network systems, application support, and data security Willingness to learn and grow through continuing education Preferred: College degree or technical certifications Why HICHC? At HICHC, you're not just joining a team, you're joining a mission. We offer a supportive work environment, opportunities for growth, and the chance to make a meaningful difference in the lives of others. You'll work alongside passionate professionals in a culture rooted in respect, collaboration, and aloha. Work Schedule & Conditions Flexible schedule based on operational needs On-call availability and occasional weekend/off-hour support Moderate noise level, indoor office setting Physical activity includes sitting, bending, lifting, and handling equipment Exposure to clinical environments and patient interactions Ready to Apply? If you're ready to bring your tech skills and heart for service to a team that values both, we'd love to hear from you.
    $24.7 hourly Auto-Apply 18d ago
  • IT Support and Systems Specialist #ESF3008

    Experthiring 3.8company rating

    Information technology/support technician job in Wailuku, HI

    What's in it for you?! Mission-driven work serving the underserved on Maui! Strong team culture built on compassion, equity, and inclusion! Competitive pay + employer-covered medical, dental & vision! 401(k) with employer match, life insurance, and generous PTO! Access to student loan repayment and continuing education support! Stability from being a longstanding Federally Qualified Health Center (FQHC)! Make a daily impact in a collaborative, patient-centered environment! If that's you, let's talk! Job Type : Full TimeLocation : Wailuku, HawaiiPay : Competitive Pay and Benefits! Job Description SummaryJoin a mission-driven healthcare team where technology supports community wellness! The IT Specialist plays a key role in maintaining secure, reliable systems that power clinical and operational excellence. This position offers hands-on involvement with hardware, software, and network infrastructure in a collaborative, service-oriented environment. Ideal for a detail-oriented problem solver who thrives on keeping systems running seamlessly and securely.What You'll Do Deploy, configure, and maintain IT systems including phones, biometrics, door access, and print servers Serve as secondary contact for escalated network or application issues Install, test, troubleshoot, and maintain hardware, software, and infrastructure components Provide timely helpdesk support and resolve user technical issues Collaborate with vendors to coordinate repairs, upgrades, and technical solutions Maintain accurate documentation for assets, configurations, and procedures Ensure compliance with HIPAA, cybersecurity, and internal security standards Participate in ongoing training and technology improvement initiatives What You'll Need Bachelor's degree in Information Technology or related field Minimum 3 years of professional IT experience Familiarity with healthcare or community health center systems preferred Proficiency with networking infrastructure, VMware 7.0, and print servers Knowledge of VOIP PBX systems, CAT5 wiring, and SonicWall Firewalls Experience with Unifi Cloud Key, Unifi Network, Access, and Protect Strong understanding of Office 365 and Exchange 365 Excellent written and verbal communication skills Ability to manage multiple priorities and maintain service excellence High integrity with adherence to all authorization and security protocols Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days Elina Sindhu #INDEH123
    $25k-42k yearly est. 20d ago
  • IT Specialist/Business Analyst (#0078451 & #0080165)

    University of Hawaii System 4.6company rating

    Information technology/support technician job in Urban Honolulu, HI

    Title: IT Specialist / Business Analyst 0078451, 0080165 Hiring Unit: Information Technology Services, Enterprise Systems Band: B Salary :salary schedules and placement information Full Time/Part Time: Full-time Temporary/Permanent: Permanent Duties and Responsibilities (* denotes essential functions) * *Plan and manage all phases of the project, including general and technical implementation plans, identifying major tasks to be completed, coordination of hardware resources, system testing, conversion, and training. Work directly with customers and assess requirements based on strategic initiatives and customer needs, feasibility, cost and risk factors with web applications developed by Enterprise Systems, including, but not limited to the Student Information System. * *Evaluate progress of project stages to ensure deadlines are met. Modify work schedule and tools utilized to meet project requirements. * *Keep abreast of advances in information technology and assess the feasibility of incorporating into project plans and specifications to deliver better value to the customer. * *Analyze and define system requirements; provide logical workflows and data structures for new systems; and define interface specifications in accordance with overall system design. * *Work with subject matter experts to understand the source data structures and data item definitions. Analyze source metadata, profile source data, and develop data mapping and transformation rules. * *Communicate and work with managerial, administrative, and technical staff to determine system information needs, data flows, and definitions. Document what is learned to develop materials which match processes, system features and functionalities as indicated. * *Develop and determine system specifications, including timelines and functional specifications; translate specifications into programming requirements; determine feature lists of programs to be developed. * *Communicate directly with end-users and serve as a liaison to technical leads of other entities that directly interface with web applications developed by Enterprise Systems, including, but not limited to the Student Information System. This includes but is not limited to those involved with student and fiscal related services, human resources, and Research Corporation of the University of Hawai'i (RCUH). * *Provide project implementation and post-implementation assistance for enterprise applications supported by Enterprise Systems. * *Develop and design software test procedures; coordinate system, parallel and quality assurance testing and evaluate test results to determine whether program(s) can be considered operational. Monitor and review system performance and user problems to determine if system adjustments or enhancements are necessary. * *Provide training on system changes and new features to both users and peers and others who provide system maintenance support. * *Coordinate the identification and resolution of production-related problems with ITS System Services Infrastructure work group; implement controls to eliminate or minimize production mistakes. * Other duties as assigned. Minimum Qualifications * Possession of a pertinent baccalaureate educational degree in Business, Data Science, Management Information Systems, Information & Computer Sciences, and/or related field and 3 years of progressively responsible professional information technology experience with responsibilities for administrative systems analysis, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. * Considerable working knowledge of administrative systems analysis as demonstrated by broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodology. * Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with administrative systems analysis. * Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluation, integrate, and implement practical and thorough solutions in an effective and timely manner. * Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. * Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. * For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. * Considerable working knowledge in gathering and analyzing processes in relation to computers and cyber security requirements. * Considerable working knowledge of researching Federal regulations, interpretation and application of Federal laws and policies. * Considerable working knowledge in analyzing data to draw business-relevant conclusions. * Considerable working knowledge of data visualization techniques and tools. * Working knowledge of modeling, flow charting and procedural report presentation, using tools such as Visio, Draw.io, etc. * Demonstrated ability to speak, read, comprehend, interpret, and write fluently in English. * Demonstrated ability to learn and apply new technologies independently and in a timely manner using books, manuals, and other resources. * Ability to train. * Ability to work outside normally scheduled work hours including day, night, weekend and/or holiday hours, as directed. * Considerable working knowledge of Microsoft suite of products such as Word, Excel and PowerPoint. Desirable Qualifications: * Considerable working knowledge of Structured Query Language (SQL). * Working knowledge of Ellucian's Banner Student Information System and its interdependencies from student, faculty or staff perspectives. * Demonstrated ability to ensure and maintain accuracy in Student Information Systems. * Working knowledge of Student Financial Aid concepts and processes. * Working knowledge of usability concepts and ADA compliance requirements for web-based applications. TO APPLY: Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Note: If you have not previously applied for a position using NeoGov, you will need to create an account. Applicants must submit the following: * Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met, * Resume, * The names and contact information (telephone number and email addresses) of at least three (3) professional references, * Copies of educational transcripts are acceptable; however, original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant. Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable. Please redact references to social security numbers and birthdate on submitted documents. Employment may be contingent on verification of credentials and other background information, including the completion of a criminal history check. Inquiries: **************, ******************* EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
    $46k-54k yearly est. 13d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Lihue, HI

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-39k yearly est. 5d ago
  • deskside

    Artech Information System 4.8company rating

    Information technology/support technician job in Urban Honolulu, HI

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: DESKSIDE Support Representative Distributed Client Services Location: ORANGE ,CA Duration:5year Job Description: · Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors. · provide remote O365 on workstations and mobile devices which would include in Tune MDM application Remote take-over skills a plus. · Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues. · Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1. Familiarity with Microsoft Office Suite and other common software applications. Additional Information For more information, Please contact Shubham ************
    $49k-60k yearly est. 60d+ ago
  • IT Help Desk I

    Lucayan Technology Solutions

    Information technology/support technician job in Urban Honolulu, HI

    Job Title: IT Helpdesk ILocation: Honolulu, Hawaii Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site About Us Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and reliable Cybersecurity Support professional to join our team as an IT Helpdesk I technician. This role is essential to maintaining our systems' security and ensuring compliance with federal cybersecurity regulations. Job Summary The IT Helpdesk I technician will serve as the first point of contact for IT-related support within a fast-paced, security-conscious environment. The position plays a critical role in safeguarding sensitive systems by performing Tier 1 troubleshooting, assisting users, and supporting day-to-day IT operations in alignment with cybersecurity protocols. You'll work under the guidance of the IT Security Manager to support and maintain endpoint security, system integrity, and federal compliance standards. The position ensures compliance with Department of Defense (DoD) cybersecurity and training requirements while maintaining system availability and reliability for APCSS staff and faculty. Key Responsibilities Respond to and resolve basic IT support requests via ticketing system, phone, email, or in-person. Troubleshoot and resolve hardware, software, network, and security-related issues for end users. Support account management and user access control following organizational security policies (e.g., provisioning, password resets, deactivation). Log, track, and escalate incidents and service requests as necessary, maintaining accurate documentation. Assist with the setup and deployment of IT equipment, including computers, printers, mobile devices, and secure communications hardware. Enforce and support IT security standards, including antivirus, encryption, patch management, and secure configurations. Work collaboratively with other IT and cybersecurity team members to monitor and maintain compliance with federal security requirements (e.g., NIST, DFARS, CMMC). Maintain inventory of IT assets and ensure appropriate tagging, tracking, and lifecycle documentation. Qualifications Required: Education: High school diploma or equivalent. Associate degree in IT or related field preferred. Experience: 1+ year of experience in a help desk, IT support, or desktop technician role. Clearance: U.S. citizenship required; ability to obtain and maintain DoD Secret Clearance. Certifications (DoD 8570 IAT Level I requirement): One of the following required within 6 months of hire: CompTIA A+ CompTIA Network+ CompTIA Security+ CE Equivalent IAT Level I certification Technical Skills: Knowledge of Windows OS, Microsoft 365, Active Directory, and basic networking. Training Requirements (must be completed within 30 days of hire, then annually): DoD Cyber Awareness / IA Training DoD AT Level I (Anti-Terrorism Awareness) OPSEC Awareness Training (Level I) iWATCH Training Understanding of network connectivity, endpoint security practices, and IT troubleshooting techniques. Strong attention to detail and organizational skills. U.S. citizenship (required for access to government systems). Ability to obtain and maintain a government security clearance. Preferred: Familiarity with NIST SP 800-171, DFARS, or CMMC frameworks. Experience working in a government or defense contracting environment. Exposure to Active Directory, endpoint protection platforms, and helpdesk ticketing systems. Work Conditions Onsite work required at our Honolulu, Hawaii location. Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays. May involve occasional lifting (up to 25 lbs.), equipment setup, and off-hours/on-call support for outages or updates. Apply today to become part of a mission-driven team supporting national security through innovative cybersecurity solutions!
    $32k-46k yearly est. Auto-Apply 52d ago
  • Information Technology Professional (IT Support)

    Us Navy 4.0company rating

    Information technology/support technician job in Urban Honolulu, HI

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $58k-68k yearly est. 7d ago
  • Service Desk Technician - IT

    Hawaii Pacific Health 3.8company rating

    Information technology/support technician job in Urban Honolulu, HI

    Hawai'i Pacific Health is a nonprofit health care system formed in 2001 with the merger of three longtime Hawai'i health systems. It is the state's largest health care provider, committed to providing the highest quality medical care and service to the people of Hawai'i and the Pacific Region through its four hospitals, 49 outpatient clinics and service sites, and more than 1,300 affiliated physicians. The system is anchored by its four flagship nonprofit hospitals: Kapi'olani Medical Center for Women & Children, Pali Momi Medical Center, Straub Clinic & Hospital and Wilcox Memorial Hospital, which have led groundbreaking initiatives in women's health, pediatric care, cardiovascular services, cancer care and bone and joint services. Hawai'i Pacific Health ranks among the top 5 percent of hospitals nationwide in the adoption of electronic medical records, with system-wide implementation that allows its hospitals and physicians to offer integrated, coordinated care throughout the state. Information Technology (IT) implements, supports and maintains all systems at Hawai'i Pacific Health facilities. The department encompasses the people, records and activities that process the data and information in the organization. The team provides support to users, and acts as the key liaison between the business community and vendors. It also codes, defines criteria, performs testing and debugging, and maintains programs in order to meet the informational needs of Hawai'i Pacific Health's numerous facilities and administrative offices. Our Service Desk team is responsible for providing first-level user and caller support relating to information systems. As the Service Desk Technician, you will deliver essential support to our Information Technology (IT) department and ensure that Hawai'i Pacific Health staff are able to access and benefit from the use of our cutting-edge technological tools. Specifically, you will provide phone support to staff with user access, desktop computers, applications and related technology, including administrative functions related to daily departmental operations. You will also receive, log, triage and assign follow-up actions as required to other staff within the IT Department. We are looking for someone detail-oriented, with outstanding customer service and communication skills and a commitment to delivering the highest quality health care to Hawai'i's people. Location: Harbor Court **Work Schedule:** Day/Night - 8 Hours **Work Type:** Full Time Regular **FTE:** 1.000000 **Bargaining Unit:** Non-Bargaining **Exempt:** No **Req ID** 30161 **Pay Range:** 26.81 - 33.51 USD per hour **Category:** Information Technology **Minimum Qualifications:** Bachelor's degree in Computer Science, Engineering, Business, Health Care or related field and/or equivalent combination of education, training and experience. Knowledge of desktop computers or information systems. **Preferred Qualifications:** One (1) year experience in desktop computer support. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
    $49k-57k yearly est. 60d+ ago
  • Information Technology Specialist IV (Telecom Branch) - Honolulu

    Hawaii State Judiciary

    Information technology/support technician job in Urban Honolulu, HI

    Recruitment Number 25-186TO, Information Technology Specialist IV (Telecom Branch), SR-22, Honolulu, Oahu 9/9/25: Revised Minimum Qualification RequirementsThis position's work includes IT network and security analysis, planning, specifications, design, build, conversion, implementation, support, documentation, and procurement. Responsibilities include, but are not limited to, configuring, tuning, and troubleshooting phone systems, IP phones, VPNs, network access control systems, wired and wireless network switches, VoIP routers, wireless LAN Controller, Access Point, and other devices or technologies as needed. The work reflects a full range of complexity and exercises significant judgment, and performs other related duties as assigned.Education: Graduation from an accredited college or university with a Bachelor's degree, or Excess experience of the types and quality described below or any administrative, professional, analytical, technical, or other responsible work which provided knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a baccalaureate degree may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level, and quality as to assure the possession of comparable knowledge, skills and abilities. The education or experience background must also demonstrate the ability to write clear and comprehensive reports and other documents; read and interpret complex written material; and solve complex problems logically and systematically. Specialized Experience: Two and one-half (2-½) years of progressively responsible professional work experience in information technology which involved systems analysis, design, programming, security and access management, database design and management, consulting, and/or installing and maintaining computer software applications, hardware, telecommunications, web or network infrastructure equipment. The work must have demonstrated knowledge and understanding of information technology principles, methods, techniques and practices; computer hardware, software and peripheral equipment; and personal computer, server, mini and/or mainframe operating systems. Desirable Qualifications: Experience of design or support of network systems for the processing of data, voice (e.g., telephone), radio, or video systems. Examples of relevant technologies include: Network switching and routing, Voice over IP (VoIP), firewalls, fabric switches, load balancer, network access control systems, copper and fiber cabling, VPN concentrators, Windows and Linux servers, VMware. Substitutions Allowed: 1) Possession of a bachelor's degree from an accredited college or university in computer science or in another major which included completion of course work comparable to a major in computer science may be substituted for six (6) months of the required Specialized Experience. 2) Partial completion of a master's degree program in computer science from an accredited college or university may be substituted on a month-for-month basis up to a maximum of one (1) year for the required Specialized Experience. 3) Possession of a master's degree in computer science from an accredited college or university may be substituted for one and one-half (1½) years of the required Specialized Experience. 4) Possession of a Ph.D. in computer science from an accredited college or university may be substituted for two and one-half (2½) years of the required Specialized Experience. Any additional information may be attached to your online application, submitted by email to *****************************, or mailed to the following address: Hawaii State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawaii 96813. Education: If you are using education as a substitute for experience, you must submit a copy of your official transcripts or diploma at the time of application. If you are selected, you will need an official transcript (not a copy) indicating the completion of the training or the awarding of the appropriate degree.
    $47k-59k yearly est. 17d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Kahului, HI

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Pay is $50 per call Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-39k yearly est. 5d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology/support technician job in Mahinahina, HI

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $58k-68k yearly est. 60d+ ago

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